The PositionJob Appointment: Regular, full-time
Work Schedule: Monday - Friday, 8 am-5 pm. An alternate schedule may be available.
Work Location: Hybrid; In-person work is to be conducted at 1900 SW 4th Ave, Suite 7007, Portland, OR 97201. Remote work must be performed within Oregon or Washington. For more information, click here .
Benefits: Please check our benefit tab for an overview of benefits for this position.
Union Representation: This classification is represented by the District Council of Trade Unions (DCTU) . To view this labor agreement, please click here . Applicants start at the entry salary rate. If you are a DCTU-represented employee, see the labor agreement for additional information or talk to your union representative.
Language Pay Premium Eligible: This position is or may be eligible for Language Pay Differential for qualifying employees.
Application Material:Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume.
Position Summary
The Rental Services Office oversees landlord-tenant policy and planning, including staffing the Fair Housing Advocacy Committee and Rental Services Commission. Responsibilities include contracting for services, program development, and administration of city codes and rules such as mandatory relocation assistance exemptions and rental unit registration. The office also provides information and technical assistance to the public via phone, email, and walk-in office hours. Individuals in these positions primarily provide technical assistance on local landlord-tenant laws and administer city regulations. They collaborate regularly with the public, city staff, industry representatives, and community leaders to fulfill these responsibilities.
The City Council has approved a 3.3% cost of living adjustment (COLA) for all eligible employees of the City of Portland for the fiscal year, effective from July 1, 2024. As a result, the salary for this position may increase due to the approved COLA. As a Rental Services Assistant Housing Program Specialist , you will:
- P rovide responsive technical assistance to the public on landlord-tenant laws, addressing inquiries with a solutions-oriented approach and strong customer service.
- Administer and enforce city codes and rules related to landlord-tenant regulations, recommending administrative policies, procedures, and rules as needed.
- Prepare detailed reports, correspondence, and recommendations based on research, data analysis, and public inquiries.
- Conduct research, analyze data, and stay updated on local, state, and federal laws impacting landlord-tenant issues.
- Collaborate to advance the City's racial equity goals and strategies through policy implementation and community engagement efforts.
Our Ideal Candidate is:
- Inclusive: Someone who values and respects diversity and has a desire or experience working with and serving people from a variety of backgrounds.
- Collaborative: An outgoing professional who values partnership and develops and supports relationships to get things done.
- Solutions Oriented: Uses strong communication skills to work with a variety of internal and external stakeholders to create, implement, and document solutions.
- Emotionally Intelligent: Motivated, passionate, team-oriented, and empathetic.
About the Bureau:
Since 2009, the Portland Housing Bureau (PHB) has worked toward a vision that "all Portlanders can find affordable homes...and have equitable access to housing." To that end, we are charged with developing citywide housing policy, delivering programs that increase the supply of affordable housing and promote stable homeownership, and administering a broad range of federal and local resources. Through our policies, plans, and funding, PHB works to stabilize families in their current homes, provide new affordable housing opportunities, and foster equitable , integrated, and diverse communities.
The mission of the Portland Housing Bureau is to solve the unmet housing needs of the people of Portland. The Bureau accomplishes its mission by building and preserving quality, affordable rental, and owner-occupied housing; supporting and sponsoring programs that help low-income Portlanders find, rent, buy, retain, and repair their homes; bringing together partners and leading them to assess the city's housing needs, choose sustainable solutions to efficiently meet them, and identify how best to pay for them; and reaching out to Communities of Color to ensure their participation in the economic opportunities that quality housing investments create.
Questions?
Amanda Hillebrecht, Senior Recruiter
Bureau of Human Resources
Amanda.Hillebrecht@portlandoregon.gov
To QualifyThe following minimum qualifications are required f or this position:
Experience applying the methods of program, administrative, and procedural analysis.
Experience using sound, effective business communication in both oral and written formats.
Experience using standard data management, and office software, including maintaining files, records, and documentation.
Experience collecting, evaluating, and interpreting data, either in statistical or narrative form.
Experience preparing clear, concise, and comprehensive reports, correspondence, and other documents appropriate to diverse audiences.
Ability to analyze, interpret, explain, and apply relevant laws, regulations, ordinances, and policies.
Applicant must also possess :
- A valid state driver's license and acceptable driving record.
Although not required, you may have the following: - Proficiency in a second language (e.g., Spanish, Mandarin, Vietnamese) to effectively communicate with diverse community members and stakeholders, enhancing our ability to provide inclusive and equitable services.
The Recruitment Process STEP 1: Apply online between June 24, 2024 and July 8, 2024 Required Application Materials: - Resume
- Answer the Supplemental Questions (click on the Questions tab to preview the questions)
Optional Application Materials: - Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.)
Application Tips: - The City of Portland has How to Apply Videos and offers How to Apply Classes once per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement.
- Your responses to the supplemental questions should include details describing your education, training, and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement.
- Your resume should support the details described in your responses to the supplemental questions.
- Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience.
- Do not attach materials not requested.
- All completed applications for this position must be submitted no later than the closing date and time of this recruitment.
- All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted.
Step 2: Minimum Qualification Evaluation: Week of July 8, 2024 - An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%.
- Your resume and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification.
- You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information.
- Additional evaluation may be required before the establishment of the eligible list and/or final selection.
Step 3: Establishment of Eligible List: Week of July 15, 2024 - Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list.
Step 4: Selection (Interview): August - The hiring bureau will review and select candidates to interview.
- Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list.
Step 5: Offer of Employment: August Step 6: Start Date: September - A start date will be determined after all conditions of employment have been met.
*Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: - Veteran Preference
- ADA, Pregnancy, and Religious Accommodations
- Work Status
- Equal Employment Opportunity
A Career with the City of Portland offers many Employee BenefitsWe offer a comprehensive benefits package, including but not limited to
- Health Care (Medical, Vision and Dental)
- Carrot Fertility
- Wellness Benefits
- Life Insurance
- Short- and Long-term disability coverage to eligible employees and their families.
- Employee Assistance Plan
- Flexible Spending Accounts
- Retirement
- Oregon Public Employees Retirement System (PERS), includingcontributions to the PERS IAP plan paid by employer
- Family Medical Leave
- City Paid Parental Leave
AND SO MANY MORE!Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers .
Closing Date/Time: 7/8/2024 11:59 PM Pacific
