Position ScopeProvides a wide variety of clerical duties in support of the operations and services of the Buckeye Municipal court; processing case information, docketing and reporting accurate case file information to the public and defendants; frequent public contact including cashiering/taking payments, answering phone calls, and supporting judicial and administrative personnel. May serve on either the Court Operations or Court Services team during time with the Court. Embrace the New - Do Right - Lend a Hand - Find a Way - Enjoy our Work - Celebrate Uniqueness
Primary Duties and ResponsibilitiesThe following duties
ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
- Conducts multiple cash transactions including accepting cash and other forms of payment.
- Collects, posts receipts, and reconciles monetary transactions daily.
- Answers inbound phone calls.
- Assists public at the front counter, courtroom, and on the telephone, resolving various levels of customer service needs.
- Provides quality customer service and information to those whom the court serves both internally and externally.
- Prepares and processes cases such as misdemeanor, civil traffic, parking violations, and other civil matters in compliance with legal requirements and procedures.
- Performs a variety of clerical functions within an assigned team and helps other team members accomplish completion of work assignments.
- Enters, edits, and retrieves data utilizing court-specific computer software.
- Performs file management functions including alphabetical and numerical case filing, creating new case files, tracking case files, matching documents to case files, and researching record requests.
- Sorts and separates internal, external, and hand delivered correspondence and case documents.
- Performs other duties as assigned or required.
Minimum Qualifications & Position RequirementsEducation and Experience:High School diploma or GED equivalent, and two years of experience in customer service, (including one year of cash handling) or criminal justice field; or an equivalent combination of directly related education and experience.
Necessary Knowledge, Skills and Abilities:Knowledge of:- Microsoft Office products and other relevant technologies
- City Code, Arizona court system, Arizona Revised Statutes, Arizona Rules of Civil and Criminal Procedures, and legal terminology and courtroom behavior.
- Principles of record keeping and records management.
Skill in:- Establishing and maintaining cooperative working relationships with employees, officials, other agencies and the general public.
- Listening, communicating, and working effectively with a diverse group of people including internal and external customers.
Ability to:- Handle multiple tasks simultaneously and use good judgment in prioritizing work assignments.
- Make independent decisions following established procedures, manuals, and codes.
- Follow written and oral instructions.
- Adhere to City and court policies, procedures, and regulations.
- Adhere to Arizona judicial rules, codes, and regulations.
- Apply legal terminology pertinent to court activities and procedures.
- Communicate effectively verbally and in writing.
- Use the court’s case management system (AJACS) proficiently and accurately.
- Interact with people who may be confused, angry, and/or openly hostile to ensure clarification of court procedures and related legal requirements.
Additional InformationBilingual skills (English/Spanish) preferred.
EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability.
Employee Benefits & Wellness The City offers a comprehensive benefits package to full-time classified and management employees. Part-time classified employees may be eligible for select benefits where defined.
For complete Benefit Plan & Wellness Information, please visit the City website at:
Benefits & Wellness
City benefit plans are subject to change at any time.
Closing Date/Time: 7/5/2024 11:59 PM Mountain
