Minimum Qualifications
Business Process Consultant
Education and/or Equivalent Experience: - Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus three (3) years experience related to the job.
Licenses or Certifications: Business Process Consultant Senior
Education and/or Equivalent Experience: - Graduation with a Bachelor’s degree from an accredited college or university, plus five (5) years of experience related to the job. Graduate level education may substitute for experience up to two (2) years.
Licenses or Certifications: Notes to Applicants
POSITION OVERVIEW : Business Process Consultant/Sr. - Strategy & Innovation will join a dynamic Strategic Planning Division at the Austin-Bergstrom International Airport ( AUS ) in Austin, Texas. The Strategic Planning team develops, manages, and delivers strategic planning, business transformation, and innovation management programs, projects, and initiatives. This involves collaboration with the Executive Team, employees, business partners, and our community to define, communicate, and advance shared priorities.
This position will play in key role in creating and delivering a new inclusive innovation function at AUS that supports employees, business units, and ecosystem partners in solving problems, increasing effectiveness and resilience, delivering exceptional customer experiences, transforming the travel experience, and exploring new possibilities to make AUS better.
Duties:
- Leads multiple, cross-functional, large projects, initiatives and teams.
- Reviews, coaches and evaluates the work of Business Process Consultants and Technical staff.
- Advises Executive Management team in defining and identifying key measures and performance targets.
- Facilitates the development of stakeholder analysis and communication plans for process improvement teams.
- Makes recommendations to project teams and recommend organizational change utilizing appropriate talent.
- Identifies, collects, and researches to complete data analysis.
- Plans needs and forecasts resources for specific tasks and makes specific assignments to Business Process Consultants and/or staff.
- Accountable for achievement of goals of the division.
- Identifies talent to fulfill support roles, establishes relationships quickly and gather needed resources to ensure successful processes.
- Develops solutions to critical business issues and presents alternatives to executive management.
- Communicates project status to sponsors, stakeholders, and the rest of the department. Responsible for creating/revising models and methodologies which support consulting services.
- Develops project work plans and performs project management.
ASSESSMENT : A skills assessment will be required for this position.
TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin
Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
APPLICATION INFORMATION : - A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position.
- Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application.
- The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”).
- Resumes will not be used to qualify for the position and will not be used to recommend salary.
- Supplemental information or changes to your application will not be accepted after the job posting closes.
- The responses to the supplemental questions inquiring about experience should be reflected on your application.
VETERAN : Veteran candidates will be required to provide a copy of their DD214 at the time of interview.
GOOD STANDING - DEPARTMENT / DIVISION POSTINGS : Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified.
CRIMINAL HISTORY BACKGROUND CHECK : Top candidate will be subject to a minimum 10 year criminal background check and security threat assessment.
LANGUAGE :Must have the ability to read, write, and fluently speak in English.
WORK HOURS : Shift may change according to departmental needs. Work hours may include after hours, holidays, and weekend work
Salary Range:
Business Process Consultant: $33.05-$42.14
Business Process Consultant Sr: $37.14-$47.35
DEPARTMENT MAY CLOSE THE JOB POSTING AT ANY TIME AFTER 7 DAYS Pay Range
Please See Notes to Applicants
Hours
Core Hours: Monday - Friday, 8:00 AM - 5:00 PM
Hours may change depending on departmental needs.
Work hours may include after-hours, holidays, and weekend work.
Job Close Date 07/15/2024 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport (AUS) Preferred Qualifications
- Demonstrated experience with facilitation, designing, and delivering effective high-impact strategic planning and innovation workshops with large multi-disciplinary groups.
- Demonstrated experience identifying, developing, and evaluating innovation concepts in a disciplined manner to manage a strategic pipeline of innovation opportunities for a department or organization.
- Demonstrated experience in performing research and analytical analysis as well as presenting results to senior management and stakeholders at all levels of the organization, including executives.
- Demonstrated experience in project management, mapping workflow of current and future state business processes and leading cross-functional implementations.
- Experience in evaluating performance measures to be sure that critical work processes are operating effectively and recommending and implementing process changes.
- Ability to travel to multiple work locations.
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.Business Process Consultant Business Process Consultant Senior Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
Business Process Consultant Business Process Consultant Senio Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.
Supplemental QuestionsRequired fields are indicated with an asterisk (*).
* The minimum qualifications for a Business Process Consultant are Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus three (3) years experience related to the job. Do you meet these qualifications?
* Please describe your experience with facilitation, designing, and delivering effective high-impact strategic planning and innovation workshops with large multi-disciplinary groups.
(Open Ended Question)
* Briefly share your experience identifying, developing, and evaluating innovation concepts in a disciplined manner to manage a strategic pipeline of innovation opportunities for a department or organization.
(Open Ended Question)
* Please describe your experience in performing research and analytical analysis as well as presenting results to senior management and stakeholders at all levels of the organization, including executives.
(Open Ended Question)
* Please describe your experience in project management, mapping workflow of current and future state business processes and leading cross-functional implementations.
(Open Ended Question)
* Please describe your experience in evaluating performance measures to be sure that critical work processes are operating effectively and recommending and implementing process changes.
(Open Ended Question)
* Do you have the ability to travel to multiple sites as part of the regular job duties?
* The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired.
- I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment
* Were you referred to this opportunity by a current Aviation employee? If yes, please provide the employee’s full name.
(Open Ended Question)
Optional & Required DocumentsRequired Documents Optional Documents
