IT Support Technician I

  • Texas Tech University Health Sciences Center
  • Lubbock, Texas
  • Jun 22, 2024
Full Time Information Technology and Communication Services

Job Description

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IT Support Technician I
Lubbock
37964BR

Position Description
The IT Support Technician I's scope includes providing technical support and assistance to departments, faculty, staff, and students with the use of basic hardware and some software support and maintenance.

Major/Essential Functions
  • With close supervision by management and/or project leads:
  • Provides department or unit, primarily basic hardware and some software support and maintenance, including, but not limited to, desktops, printers, lab equipment, etc.
  • Troubleshoots primarily hardware, some software, or some system problems.
  • Performs technical duties necessary for department or unit business operations.
  • Adheres to all appropriate Institutional policies (including IT OPs) and other relevant internal departmental policies.
Knowledge, Skills, Abilities:
  • Exercise judgment based on an understanding of organizational policies and activities.
  • Plan and organize effectively, prioritize goals, use time efficiently, and stay on task.
  • Communicate effectively, both orally and in writing.
  • Establish and maintain effective work relationships.
  • Basic analytical skills, including process description, logic, problem diagnostics, and problem-solving.
  • Basic technology hardware and software competency.
  • Training in fundamental hardware and software support through education or experience.


Required Qualifications
Bachelor's degree with coursework in computer science, MIS, IT, or other related area OR a combination of related education and/or experience.

To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=867407

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.



The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx.







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Job Address

Lubbock, Texas 79410 United States View Map