ADMITTING INTERVIEWER

  • Fresno County
  • 2220 Tulare St., Fresno, California
  • Jun 22, 2024
Full Time Customer Service

Job Description

Position Description Scheduled Salary Increases :
Step 6 effective 7/8/24 ($38,688 - $49,348)
3% effective 1/20/25 ($39,858 - $50,908)

APPLICATIONS MUST BE SUBMITTED ONLINE ONLY

The Fresno County Department of Behavioral Health has rewarding opportunities for individuals interested in a career as an Admitting Interviewer. Incumbents of this classification elicit information by interviewing persons seeking health services and determine financial responsibility for cost of medical care; process client information using electronic databases and/or charts; and perform related work as required.

The Admitting Interviewer classification series is primarily oriented to assessing financial responsibility of clients. The admitting process includes interviewing the client or responsible party to determine ability to pay and means for payment for medical care and treatment. Personal information required for departmental records is also obtained during the admitting interview.

Fresno County is a richly diverse community, and in order to support and serve ALL persons in our community, the Fresno County Department of Behavioral Health is dedicated to ensuring an inclusive overall system of care through a commitment to equity, diversity, and affirming care. We are dedicated to providing quality, culturally responsive services that promote wellness, recovery, and resilience for individuals and families whom we serve.

It is imperative for us to protect and improve the lives of Fresno County residents served by the Department and our partners in our system of care by acknowledging the long-standing historic and ongoing inequities that black, indigenous and people of color, those living in poverty, LGBTQ+ members and other marginalized and underserved communities have experienced with the behavioral health system.

We place a great deal of importance on having Behavioral Health system of care team members who possess lived experience, are reflective of our community, and have the expertise to ensure our workforce is culturally and linguistically responsive and maximizes our diversity to render quality services in the most responsive, affirming, and caring manner possible for the persons we serve.

Note : The eligible list established from this recruitment may be used to fill both extra-help and permanently allocated positions. Individuals selected for extra-help appointment may be transitioned to a permanently allocated position at a later date as authorized by the Fresno County Personnel Rules.

Positions in this classification are in Medical Group I - Light Physical Activity (Personnel Rule 8). This group includes positions which require only light physical effort and may include lifting small, light objects and some bending, stooping, squatting, twisting, and reaching. Considerable walking or standing may be involved.

Eligible candidates must be able to perform the essential functions of the position with or without reasonable accommodation.

Samples of Duties Please click here to review Samples of Duties.
Knowledge, Skills and Abilities Please click here to review the Knowledge, Skills and Abilities.
Minimum Qualifications Applicants must qualify under one (1) of the options listed below:

OPTION 1 :
Education : Completion of thirty (30) semester units of coursework that is acceptable within the United States' accredited college or university system.

OPTION 2 :
Experience : One (1) year of full-time, paid work experience equivalent to that gained as an Office Assistant with the County of Fresno.

The following may be required in addition to the options listed above:
License : Possession of a valid Class "C" driver's license, or equivalent, may be required.

TO PREVENT THE DISQUALIFICATION OF YOUR APPLICATION, PLEASE NOTE :
  • Applicants must meet the minimum qualifications and filing requirements for this position by the filing deadline.
  • A completed Fresno County employment application is required and must be current, complete and accurate. Amendments will not be allowed after the filing deadline.
    • Resumes and attachments will not be accepted in lieu of a completed application.
  • Please fully list your work experience, including current position. Failure to list current and complete work experience within the job application (including employment with the County of Fresno) may result in the disqualification of your application.
  • In the Educationsection of your application, please provide complete information for each school attended, including the school's name and location, the type and number of units earned (semester or quarter), and if applicable which major or program was completed (Engineering, Geography, etc.). Failure to completely list education within the job application will disqualify the applicant from consideration.
    • College/university transcripts may be requested to verify completion of qualifying units.
    • If you have completed education in a foreign college or university and are using this education to meet the minimum qualifications, you must provide documentation that the foreign education is comparable to that received within the United States' accredited college or university system or your application will not be accepted. Documentation must be provided by the closing date and time of this recruitment. You may either attach a copy to your application; fax a copy to 559-455-4788, Attn: Tiffany Lee; hand deliver a copy to our office; or email it to HREmploymentServices@fresnocountyca.gov . Late submission of documentation will not be accepted.
SELECTION PROCESS:

Depending upon the number of applications meeting the minimum qualifications and filing requirements, applicants may be scheduled for the process listed below:

  • Written Examination - If required, the examination will be offered in an online format. Please indicate on the supplemental questionnaire if you have the ability to complete an online examination.
Successful candidates will be placed on an eligible list, effective for a minimum of 3 months (may be extended up to 12 months) and certified in final rank order as vacancies occur.

REQUIRED APPLICATION MATERIALS:
  • Fresno County Employment Application
  • Supplemental Questionnaire
Application materials must be submitted online only via our website by the closing date and time of this recruitment. Applications submitted via U.S. mail, in person in our office, email or fax will not be accepted. Resumes and attachments are not accepted in lieu of an application.

HOW TO APPLY:

Applications for this recruitment must be submitted online only. An online application may be found at: www.FresnoCountyJobs.com.

Open the job information flyer and click "Apply" to begin online application process. Failure to complete the job application or failure to follow the application instructions may result in the disqualification of the applicant. Amendments will not be accepted after the filing deadline.

Once the filing deadline has passed, you may check the status of this recruitment at any time by logging on to: https://www.governmentjobs.com/Applications/Index/fresnoca.

Please be advised that it is the applicant's responsibility to notify Human Resources of any mailing address and telephone number changes. Notices sent via U.S. mail from Human Resources are not forwarded ("Return Service" is requested, therefore mail will not be sent to a forwarding address).

For the safety of our employees, the County of Fresno complies with all Federal, State and Local Orders related to COVID-19, including Cal OSHA Emergency Temporary Standards.

The County of Fresno is an Equal Employment Opportunity Employer. It is the policy of Fresno County to provide employment opportunity for all qualified persons. All applicants will be considered without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, or denial of medical and family care leave, or any other non-job-related factors.

REASONABLE ACCOMMODATIONS - The County of Fresno is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application, examination or selection process may contact Human Resources at (559) 600-1830 at least five days prior to the scheduled date or deadline.

EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER

Analyst: Tiffany Lee

Closing Date/Time: 7/1/2024 4:00 PM Pacific

Special Instructions

7/1/2024 4:00 PM Pacific

Job Address

2220 Tulare St., Fresno, California 93721 United States View Map