Job Summary Under the general direction of the Executive Director of University Housing, the Director of University Housing Administrative Services and Strategy has direct responsibility for Housing Assignments, Outreach and Communications, special events and strategic initiatives within University Housing.
The Director of Administrative Services and Strategy serves as an active member of the University Housing Senior Leadership and Housing Leadership Teams and maintains overall responsibility for the leadership and management of a comprehensive University Housing Administrative operations program including assignment/licensing, outreach and communications, and directing all of University Housing’s activities for business operations including client relations, support services program and strategic initiatives.
Department Summary University Housing (UH), a unit within the Division of Student Affairs, consists of Facilities Operations, Housing Administration, Diversity and Inclusion, and Residential Student Experience. University Housing provides a premier living and learning experience for over 8,800 students in residence hall and apartment-style communities. University Housing’s mission is to create a diverse and engaging experience that inspires all residents to Learn by Living.
Key Qualifications - Strong leadership skills to oversee and manage teams effectively, set goals, and ensure efficient operations within the department.
- Extensive and comprehensive knowledge of and ability to independently interpret, communicate and apply Department and University policies and procedures in support of the operation of the Department. Ability to adapt to organizational, procedural, policy and technological changes.
- Demonstrated customer service skill requiring a very high level of diplomacy and professionalism.
- Demonstrated ability in successfully managing and mentoring staff, delegating tasks effectively, fostering teamwork, and resolving conflicts within the team.
- Excellent communication skills to interact with diverse stakeholders, including students, staff, faculty, and external partners. This includes written, verbal, and interpersonal skills.
Education and Experience - Bachelor's degree in business or related field and five (5) years of progressively responsible experience in business administrative management.
- Additional qualifying experience may be substituted for the degree requirement on a year-for-year basis.
Salary and Benefits The anticipated hiring range for this role is $109,000 - $135,000. Note that the offer is calculated based on the background and relevant years of experience of the individual selected.
Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.
Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu .
Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility.
Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer.
Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter.
Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas).
Advertised: Jun 20 2024 Pacific Daylight Time
Applications close:Closing Date/Time:
