International Program Specialist (Extended Ed Specialist I), College of Extended and Global Education - International Extension Programs

Job Summary:

Under general direction, the incumbent is responsible for the planning, development and formatting of the English Language Program (ELP) and the operations of special programs. This includes, but is not limited to, the initiation, execution, coordination, implementation, and evaluation of these programs. Provide academic advising and student support services for the ELP program and special short-term and long-term programs.

Duties and responsibilities

Program Administration:

• In accordance with International Education Programs (IEP) guidelines, provide timely and accurate pre-arrival orientation information, plan and construct academic programs and course outlines, identify and recruit faculty, coordinate program logistics with support staff and students, and evaluate program outcomes to determine if there is a need for new or revised programs.
• Demonstrate strong planning and development skills to promote programs, monitor online marketing, maintain student/faculty databases, and track program and student progress.
• Responsible for administration of major aspects of programs such as administering program activities, orientations, and ceremonies for IEP programs from inception to completion: plan, organize, and facilitate daily operations of self-support programs, including academic degree programs, Study in the USA (SUSA), Academic Pathway Programs (APP), International Training & Education Programs (ITEP), and other short-term programs.
• Plan and develop content and format of educational offerings in a timely program design (including dates, deadlines, orientations, testing, fees, etc.) of IEP programs and disseminate program information accurately to students and other IEP staff.
• Review current IEP website content for accuracy and update program dates and fees; update the International Education (IE) website for IEP programs.
• As the international program specialist, the incumbent will create Course Preparation Forms (CPFs) for IEP program courses, including Special sessions courses, and make sure the correct courses have been built in PeopleSoft (PS) to enroll students in IEP programs.
• Process new hire paperwork for IEP self-support programs’ instructors, create payroll calendar, generate instructor contracts, and produce payroll processing forms for IEP and Special Sessions courses.
• Increase student registration in IEP programs prior to class via enrollment campaigns; ensure maintenance and accuracy of student information in PS and student files.
• Implement and update communication plan for incoming and current students; coordinate extra-curricular activities to promote community participation (e.g., special events and trips, dorm shopping) for IEP students; serve on Student Engagement Committee and Orientation Committee; develop and implement various IEP surveys such as the Sense of Belonging survey and Program Evaluations.
• Monitor and develop budgets, analyze costs, and make suggestions for improved efficiency; make recommendations for improving and developing IEP processes and procedures.
• Prepare matriculation reports, enrollment reports, and other reports (e.g., IIE Survey Reports and Annual Report) at the end of each term or program and submit to supervisor.
• Make housing reservations with on-campus housing for IEP students.

Student Advising:

• Conduct program information advising for IEP students, including self-support Academic Degree Programs, SUSA, APP, and ELP Levels 3 and 4.
• Facilitate IEP student admission and matriculation into degree programs and increase matriculation rate, organizing admissions workshops and providing all necessary information to IEP students.
• Hold regular office hours for student appointments and walk-ins for IEP program information; respond to student inquiries about IEP programs in a timely manner.
• Prepare Title IX content for the Student Conduct Course in Canvas to ensure IEP students understand the university and state polices; post announcements, schedule presenters, input dates, and send student notifications.
• Serve as a Designated School Official (DSO) for IEP: ensure compliance with immigration policies and regulations, maintain Student and Exchange Visitor Information System (SEVIS) immigration records, issue I-20s, and process transfers, travel signatures, and changes of status.
• Assist in implementing new internal and inter-departmental processes such as SEVIS Transfer Tracking and IEP Online Student Requests.

Program Enrollment growth and Recruitment:

• Represent the CSU system to the community and develop working relationships by actively conducting outreach to international universities and other partners to deliver self-support programs, identify and develop new university partners to expand programs and support enrollment growth, and maintain an active network of international university partners.
• Plan program proposals, prepare associated budgets, and seek out new business opportunities on behalf of College of Extended and Global Education (CEGE). Conduct assessment of market needs and recommend proposals for program delivery.
• As a member of the recruitment team, maintain current knowledge of international student mobility, participate in the development of annual recruitment plans, and participate in quarterly and annual recruitment evaluations.
• Communicate effectively in both oral and written English; travel locally and internationally to participate in international student recruitment and partnership development as needed.
• Maintain a flexible working hours schedule, including some weekends as needed.

Minimum Qualifications:

• Experience:

Equivalent to two years of experience in planning classes or programs in a specialized field or area, preferably in higher, extended, or adult education. Experience developing resources, budgets, and marketing plans for educational programs and in acting as a liaison with the community is desirable. Teaching experience in higher or extended education may be substituted for experience on a year-for-year basis.

• Education:

Equivalent to graduation from a four-year college or university, preferably with courses in adult education and curriculum planning.

Required Qualifications:

• Knowledge of the procedures and practices in educational program and curriculum planning, as well as the processes required to plan and construct academic programs and course outlines.
• Ability to determine needs for new or revised programs, plan course hours and credits, develop course outlines with instructors, locate instructors and assist them in understanding and completing contract arrangements, develop budgets and analyze costs, write promotional materials and develop a variety of promotional techniques, represent the CSU system to the community and develop working relationships, manage logistics of providing classes, and maintain cost information and records.

Preferred Qualifications:

• Master’s degree and experience working with international students or non-native English speakers.
• Experience working as a Designated School Official (DSO) and handling immigration issues.
• Experience advising international students.
• Proficiency in Microsoft Office Suite programs.

Compensation and Benefits:

Anticipated Hiring Range: $5,200 - $5,460 per month

Classification Salary Range: $5,054 - $7,194 per month

The salary offered will take into account internal equity and experience among other factors.

The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here .

Position Information:

Full-time Exempt Temporary (up to one year with the possibility of further renewal)

Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends.

Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends.

The application deadline is: July 2, 2024

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).

Conditions of Employment

Background Check

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

Mandated Reporter

The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

Campus Security Authority

This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required.

I-9

CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .

Statement of Commitment to Diversity

In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.

California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion

Closing Statement:

Reasonable Accommodation

We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.

Smoking

CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ .

Clery Act

In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act

Advertised: Jun 18 2024 Pacific Daylight Time
Applications close: Jul 02 2024 Pacific Daylight Time

Closing Date/Time:

San Bernardino, California 92407 United States View Map