IT TECHNICIAN 2 - Minimum Qualifications waived

Announcement Number: 47819 Open to all qualified persons. Posted 06/18/2024 Close Date: 07/02/2024 Recruiter:
CLARK MANDICHAK
Phone: (775)684-0154
Email: clarkmandichak@admin.nv.gov Applications accepted for another 7 Days 18 Hrs 48 Mins
The Position

Information Technology (IT) Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support or mainframe and server operations.

PER EXECUTIVE ORDER 2023-11, ALL MINIMUM QUALIFICATIONS HAVE BEEN WAIVED FOR THIS POSITION UNTIL JUNE 30TH, 2024. Please refer to the link for more information: https://gov.nv.gov/Newsroom/ExecOrders/Executive-Orders/ Under general supervision, incumbents perform journey level duties.

The Division of Public and Behavioral Health is recruiting for an IT Technician 2. This position is located within Public and Behavioral Health Division's Office of Informatics and Technology located at 4150 Technology Way, Ste. 106, Carson City. Information Technology Technicians install, configure, monitor, and maintain networks and monitor and maintain help desk user support operations. Incumbents independently resolve many users' PC issues including email and applications problems and record calls using the help desk application. Incumbents identify and decide how to resolve problems themselves or through appropriate referral; use utilities to check for network connectivity; and establish user rights. Information Technology Technicians III monitor and maintain the help desk call center and work tracking software providing user support by remotely trouble shooting application and system problems; remote software upgrades and installs; management of inventory and security documentation; work ticket assignment to field technicians. This position must maintain knowledge of the principles, practices and techniques used in the installation, maintenance, and support of the agency desktop environment. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE***

To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/

To Qualify:

In order to be qualified, you must meet the following requirements:
Education and Experience (Minimum Qualifications) Graduation from high school or equivalent and three years of experience utilizing the fundamentals of typical computer systems, operating systems, applications, and peripherals, one year of which must have included IT work experience in a user support role; OR one year of relevant experience as an IT Technician I in Nevada State service; OR an equivalent combination of education and experience. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. Working evenings, weekends, and/or holidays is required. This position is subject to call-out or call-back. Requires a valid driver's license or evidence of equivalent mobility at the time of appointment and for continuing employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following:
Division of Human Resource Management: http://hr.nv.gov
Public Employees Retirement System: http://www.nvpers.org
Public Employees Benefits Program: http://pebp.state.nv.us
More Benefits Information: http://nvjobs.nv.gov/Applicants/EB
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Email Direct Inquiries or Correspondence to: Division of Human Resource Management
Northern Nevada
515 East Musser Street,
First Floor
Carson City, Nevada 89701-4204

Gardnerville, Nevada United States View Map