UNIT SUPPORT ASSISTANT

  • LOS ANGELES COUNTY
  • Los Angeles, California
  • Jun 19, 2024
Full Time Public Health
  • Salary: $37,410.72 - $42,772.32 Annually USD

Job Description

Position/Program Information

TYPE OF RECRUITMENT
OPEN COMPETITIVE JOB OPPORTUNITY

EXAM NUMBER
Y5096E

FIRST DAY OF FILING
June 25, 2024, at 1:00 P.M., (PT)

REPOSTING INFORMATION: THIS ANNOUNCEMENT IS A REPOST TO REOPEN THE FILING PERIOD. PERSONS WHO ARE STILL ON THE ELIGIBLE LIST FOR THIS EXAMINATION ARE NOT ELIGIBLE TO COMPETE AT THIS TIME.

ONLY THE FIRST 300 ONLINE APPLICATIONS WILL BE ACCEPTED FOR THIS EXAMINATION. FILING WILL BE SUSPENDED AFTER THE FIRST 300 APPLICATIONS ARE RECEIVED OR BY 5:00 PM (PT) ON JULY 9, 2024, WHICHEVER OCCURS FIRST.

ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES
The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion.

Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing.

For additional information regarding DHS please visit www.dhs.lacounty.gov

MISSION
To advance the health of our patients and our communities by providing extraordinary care.

DEFINITION:
Provides housekeeping, patient transport and clerical non-patient care and non-skilled patient support services to a team or group of patients and staff in a health care facility. Positions allocable to this class report to a Nurse Manager or an Assistant Nurse Manager and perform a variety of non-patient care or limited patient care duties, such as light housekeeping, checking and ordering supplies, responding to basic requests by patients, patient transport and clerical duties.

Essential Job Functions

  • Transports patients to scheduled tests, appointments, and treatments including readying gurneys, wheelchairs, and charts for their transport from the unit; transporting them to and from scheduled appointments and therapy activities; Assists Lift Team in lifting and transferring patients into and out of gurneys and wheelchairs for their transport from the unit by using established transfer methods and lifting equipment.
  • Performs simple clerical and other related duties, such as answering telephones, filing documents, completing simple forms, checking stocks of stationery and office supplies, and responding to visitors' inquiries.
  • Ensures patient safety by monitoring patients who are at risk for wandering off or falling and ensuring that the environment is free from potential hazards.
  • Stocks and refills the expected levels of patient care supplies as necessary and redistributes supplies throughout the unit in accordance with established guidelines. Checks and restocks daily the levels of laboratory and cleaning supplies and linens as needed.
  • Maintains orderliness of countertops, tables and chairs in work area and common meeting areas. Cleans and keeps tidy on a scheduled basis, the interior of refrigerators, interior and exterior of microwave ovens.


Requirements

SELECTION REQUIREMENTS:
Three (3) months of experience in a healthcare setting* providing non-skilled support services to patients**.

Physical Class:
III - Moderate: Includes standing or walking most of the time, with bending, stooping, squatting, twisting, and reaching; includes working on irregular surfaces, occasionally lifting objects weighting over 25 pounds, and frequent lifting of 10-25 pounds.

SPECIAL REQUIREMENT INFORMATION:
*For this examination, healthcare settings include but are not limited to: acute-care hospitals, long-term care facilities (such as nursing homes and skilled nursing facilities), physicians' offices, urgent-care centers, outpatient clinics, home healthcare agency, and emergency medical services.

** Providing non-skilled support services to patients may include one or more of the following: monitoring patients; assisting patients with personal care; transporting patients; assisting with lifting, transferring, and mobility of patients; stocks, refills and maintains patient care supplies; patient registration and intake; and provides other various supportive clerical services to patients.

Additional Information

EXAMINATION CONTENT:
This examination will consist of a multiple-choice test covering English Language, Customer Service, Infection Control, Math and Logic, and Patient Support, weighted 100%.

MULTIPLE CHOICE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

Candidates must meet the Selection Requirements and achieve a passing score of 70% or higher on the examination in order to be added to the eligible register.

Test scores cannot be given over the telephone.

TEST PREPARATION :
Study guides and other test preparation resources are available to help candidates prepare for employment tests. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit." Test Preparation Information is located under the "Employment Test Assistance" section.

TRANSFER OF SCORES:
Applicants that have taken identical test parts for other exams within the last twelve (12) months, will have their scores for the identical test parts(s) automatically transferred to this examination.

This examination contains test parts that may be used in the future for new examinations. Upon acceptance of your application, your scores will be transferred to the new examination and you may not be allowed to re-take any identical test parts for at least twelve (12) months.

ELIGIBILITY INFORMATION:
The names of qualified candidates passing the multiple-choice test will be added to the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation.

No person may compete in this examination more than once every twelve (12) months. The 12 month time frame is based on the date the multiple-choice test was taken, or from the date you are added to the eligible register.

AVAILABLE SHIFT:
Appointees may be required to work any shift, including evenings, nights, weekends and holidays.

VACANCY INFORMATION:
The eligible register resulting from this examination will be used to fill vacancies throughout the Department of Health Services as they occur.

APPLICATION AND FILING INFORMATION :
Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted.

Apply online by clicking the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website.

Plan to submit your online application well in advance of the 5:00 p.m. deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com.careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.

Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected.

IMPORTANT NOTES:
  • All information is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment.
  • Utilizing VERBIAGE from the Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED .
NOTE: If you are unable to attach documents to your application, you may email the documents to the Exam Analyst, Annette Abrom at aabrom@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include the exam number, the exam title, and your full name as it appears on your online application in the Subject field of the email.

SOCIAL SECURITY NUMBER:
Please include your Social Security Number for record control purposes. Federal law requires that all employees have a Social Security Number.

COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES:
For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.

NO SHARING USER ID AND PASSWORD:
All applicants must file their applications online using their own user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI):
The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices.

FAIR CHANCE INITIATIVE :
The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individual assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.

ADA COORDINATOR PHONE: (323) 914-6365

CALIFORNIA RELAY SERVICES PHONE:
(800) 735-2922

DEPARTMENT CONTACT:
Annette Abrom
aabrom@dhs.lacounty.gov
(213) 288-7000

For detailed information, please click here

Closing Date/Time: 7/9/2024 5:00 PM Pacific

Job Address

Los Angeles, California United States View Map