POSITION PURPOSE / IMPORTANT APPLICATION INFORMATIONThe EMS Field Coordinator position is an administrative position responsible for overseeing field operations and the delivery of emergency medical care by department Emergency Medical Services (EMS) personnel. Work involves the coordination of the Fire Department’s continuing education program, the procurement and maintenance of EMS-related equipment, participation in community outreach programs, instruction at EMS-related public education events, and the monitoring of Fire Department compliance with medical protocols and techniques to ensure continued improvement in the quality of care. Employees in this class work under the direct supervision of the EMS Chief. This is a commissioned, safety-sensitive position.
The full salary range for this position is stated above. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage.
ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIESThe City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: The City of Westminster provides high-quality core services and fosters resilience in order to promote a safe and thriving community. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - People - Integrity - Respect - Innovation - Teamwork).
This position promotes the mission and values of the City of Westminster by supporting the goals of the Fire Department, which is responsible for providing timely emergency response to fire and emergency medical calls; ensuring the safety of personnel, citizens, and visitors to the community; and educating residents and business owners on fire safety, emergency medical prevention and emergency preparedness.
Every employee is accountable to:- Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority
- Communicate with customers to ensure that, where possible, they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback
- Act as an ambassador by understanding and fostering the organization's mission and vision
- Exhibit pride in self, the department, the city and the community; conduct self in a professional manner
- Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty and ethical behavior
- Address difficult or contentious issues in a constructive manner
- Support/promote change; demonstrate flexibility and takes calculated risks when appropriate
- Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization
- Work to continuously improve the efficiency and effectiveness of the service or product being delivered
- Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives
- Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences
GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to:- Establish effective interpersonal relationships through honest, open communication and follow-through on commitments
- Recognize personal strengths and weaknesses and target areas for personal self-development
- Demonstrate initiative in performing job tasks
- Exhibit problem-solving skills leading to sound judgment and quality decisions
- Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently
- Communicate effectively with individuals and groups using clear and concise verbal and written communications
- Demonstrate accountability for work and take ownership in job performance
- Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product
Job Specific - Every employee in this position must be able to:- Demonstrate comprehensive knowledge of emergency medical systems, techniques, equipment, protocols, and medical-legal issues
- Demonstrate comprehensive knowledge of City of Westminster rules and regulations, and Fire Department Standard Operating Guidelines
- Demonstrate proficiency in the computer applications utilized by fire and EMS operations and the ability to use these systems to review and evaluate performance
- Demonstrate comprehensive knowledge of advanced life support (ALS) and basic life support (BLS) methods and techniques
- Interpret laws and regulations covering medical-legal issues, medical protocol, and standing orders
- Lead, educate, coach, and motivate employees
- Effectively communicate both orally and in writing
- Establish and maintain effective working relationships with employees, citizens, and external stakeholders
- Demonstrate a sufficient knowledge of Fire Department operations, including fire suppression, fire prevention, and other rescue-related services
JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks 1. Assist in planning, coordinating, and managing EMS Division operations:
- Manage the inventory of EMS disposable supplies and equipment
- Assist the EMS Chief in preparing the budget for the EMS Division
- Assist with the ambulance purchase program by:
- Coordinate and oversee the annual ambulance licensing inspections
- Assist in preparing and submitting revisions to EMS policies and procedures as well as preparing additional directives or standard operating guidelines (SOGs) as needed
- Attend and participate in local, regional, and national training workshops and seminars
- Demonstrate initiative and enthusiasm for the overall quality management of the Department’s EMS program
- Remain dynamic in the academic component of pre-hospital medicine and be willing to share knowledge and skills with Paramedics and EMTs
- Assist in the development of EMS on-boarding and promotional processes
- Act as a liaison for EMS-related issues
- Assume responsibility for EMS Division in the absence of the EMS Chief
2. Coordinate the EMS Division’s training and development program:
- Instruct, coordinate, and implement the continuing education and training program for department personnel
- Maintain records and facilitate EMT-B, Paramedic recertification, as well as other required EMS certifications
- Assist EMS instructors in planning, organizing, and developing EMS lesson plans for education classes
- Update and maintain training aids necessary to support instructional programs
- Oversee the EMS Field Internship program for new graduate paramedics
- Conduct field ride-alongs with EMS providers, as needed
- Make recommendations to the EMS Chief for field internship program completion
- Recommend additional education as necessary for EMS personnel
3. Conduct quality management of emergency medical care:
- Establish operational benchmarks, associated with patient care and treatments for routine review of EMS performance
- Develop data reports in the records management system to monitor operational trends and performance
- Regularly review patient care reports to ensure adequate documentation, quality patient charting, and compliance with emergency medical protocols
- Review patient care reports to affirm compliance with Department policies and protocols
- Encourage recognition and accolades to praise exemplary performance among the employee group
- Handle complaints and other communications with citizens on EMS-related issues
- Make recommendations for employee remediation as necessary to address identified performance issues
- Maintain relationships with medical directorship staff, area hospitals, residential facilities, and other community stakeholders to uphold strong partnerships
4. Provide training and education through community outreach, to include:
- Coordinate and supervise EMS operations during special events
- Oversee the City’s AED program
- Oversee the Department’s community CPR/First-aid program
- Develop and implement new community outreach programs
- Serve as an instructor during public education events, including CPR/First-aid, injury prevention, or other topics
- Function as a spokesperson for Fire Department outreach programs and seek opportunities to build and expand them
5. Perform the required duties of a Paramedic:
- This position is primarily responsible for administrative work, however, during community events, ride-alongs, and training exercises, incumbents may be required to perform the functions of a Paramedic, to include:
- Respond to emergency situations; remove persons from danger and administer ALS and BLS care
- Maintain logs and complete standard fire and EMS reports
- Effectively use fire department radios through clear voice projections
- Work with minimal supervision and demonstrate sound judgment and decision-making skills
6. Driving is essential to this position; must operate City vehicles in a safe manner; must have valid driver’s license and safe driving record
7. Maintain regular and punctual attendance
Other Duties and Responsibilities Incumbent is accountable for all duties of this job and other projects and responsibilities may be added at the City’s discretion.
POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses and Certifications Required :- High school diploma or GED
- Current State of Colorado Paramedic Certification
- Advanced Cardiac Life Support (ACLS) Provider Certification
- Pediatric Advanced Life Support (PALS) Provider Certification
- ICS 700, ICS 800, ICS 100, ICS 200
- CPR/BLS Instructor Certification
- Minimum two (2) years of experience as a 911-response Paramedic with cumulative career EMS provider experience of five (5) years
- Proficiency utilizing software and computer equipment relevant to the position
- Maintain a valid driver’s license and safe driving record throughout employment
- The following certifications will be required after appointment, if not already possessed:
- Advanced Cardiac Life Support (ACLS) Instructor Certification
- Pediatric Advanced Life Support (PALS) Instructor Certification
- Colorado State Fire Instructor I Certification OR Colorado State EMS Primary Instructor Certification
- ICS 300
Any equivalent combination of education, training and experience, which would provide the required knowledge and skills, may be considered.
Physical Requirements This position is physical in nature, requires a high level of fitness and involves:
- Constant standing and walking on uneven terrain in various conditions to perform job functions; occasional squatting, bending and kneeling to perform functions at various sites
- Frequent sitting to write reports and drive to and from locations
- Frequent light grasp, hand manipulation and handling needed to use equipment; occasional firm grasp is needed to manipulate tools and training aids
- Frequent stepping up/down to get in and out of vehicles; and frequently actuate mechanisms needed to safely operate vehicles and equipment
- Frequent use of far acuity to detect hazards; constant use of near acuity to write reports and perform office tasks
- Frequent lifting, carrying, pushing/pulling of up to 20 pounds to move material and supplies; occasional lifting, pushing/pulling of up to 50 pounds with dollies and carts
- Frequent squatting, reaching above shoulder and twisting to file documents and lift supplies and material; occasional bending, kneeling, climbing, balancing and reaching below shoulder to store documents, material and supplies
Although this work is primarily administrative, the potential exists for this position to provide emergency services in emergency settings. Therefore, the physical requirements also require work to be performed in all-weather including catastrophic conditions such as high wind, tornados, blizzards, flooding, hail, etc. and in extreme weather conditions with temperatures below 32 degrees and in excess of 100 degrees for extended periods of time. Candidates must have the ability to use strength and quickness at all times.
Must demonstrate ability to meet the physical demands of the job to include:
- Occasional sitting, standing, walking, running, climbing and crawling in all weather conditions on various types of terrain in emergency situations and for routine maintenance of equipment and vehicles
- Frequent squatting, bending, kneeling, and twisting to perform emergency functions and routine maintenance of equipment and vehicles
- Frequent light and firm hand grasp, fine manipulation and handling to safely use equipment and perform emergency functions
- Frequent step up/down to enter and exit high profile emergency vehicles and climb ladders and stairs; frequent operation of department and city vehicles
- Constant near and far acuity to view potential hazards; constant hearing to follow spoken instruction and communicate with dispatch and public
WORKING CONDITIONS The potential to work in hazardous surroundings exists at all times which includes a variety of physical conditions such as proximity to moving mechanical equipment, electrical currents, working on ladders or in high places, and hazardous materials. EMS Field Coordinators can be exposed to high noise levels and are often required to wear hearing protection during daily duties. Extreme atmospheric conditions may exist which can affect the respiratory system or skin. This includes exposure to gases, chemicals, fumes, mists, dusts, radiation and/or poor ventilation. This work requires varying degrees of physical responses from sedentary work to very heavy work due to the nature of unpredictable and unforeseeable events that characterize the fire service.
Required Materials and Equipment Vehicles and equipment related to EMS care to include ambulances, cardiac monitors/defibrillators, compressed oxygen cylinders, mechanical suction units, pulse oximeters, capnography, spinal immobilization boards, KED devices, scoop stretchers, cervical immobilization collars, and ambulance prams. Equipment and supplies used to perform invasive and non-invasive BLS and ALS medical procedures. Office related equipment such as computers, printers, fax machines, pager, cell, and land telephones.
PRE-EMPLOYMENT REQUIREMENTS - Background checks will include employment references and criminal history and when applicable, credit check, driver’s license record, education verification
- Must be able to pass the FBI Criminal Justice Information Services (CJIS) background check due to access to sensitive areas
- Pre-employment drug screen
- Pre-employment physical
- Must be legally entitled to work in the United States
The City of Westminster offers a comprehensive benefit package including:
- Health and Dental
- Flexible Spending
- Deferred Compensation
- FPPA
- Term Life Insurance
- Long-term Disability
- Survivor Benefits
- Wellness Program
- Education and Training Reimbursement
- General leave that provides vacation, holidays, and illness leave
The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode.
Closing Date/Time: 7/1/2024 8:30 AM Mountain
