Job Summary: The Undocumented Student Success Center serves the undocumented and mixed immigration status students at CSUSB. Under general supervision from the Director, this position will implement student retention strategies and support the programming efforts of the USSC.
Advise and Coach
- Provides advising to a wide range of students including undocumented, Deferred Action for Childhood Arrivals (DACA), and mixed - status family students.
- Serve as the primary point of contact between program participants for all academic related matters to assist students in pursuing their educational and career goals. Duties include but are not limited to academic holds satisfactory academic progress appeals, probationary program status, completing coursework, and successful progress towards earning a college degree.
- Advise and assist students on financial aid matters, including but not limited to, financial aid navigation, completion of California Dream Act Application (CADAA), completion of Free Application for Federal Student Aid (FAFSA), securing scholarships, and internship/fellowship placements.
- Provide resources related to basic needs, graduate school, career development, and legal services.
- Communicate with college advisors, administration, applicable campus department, and other support personnel to ensure that academic progress is shared, accurate, and consistent for each student.
- Encourages the intellectual and personal development of program participants by providing factual data about occupational and educational requirements related to their aptitudes, interests and abilities.
- Maintain student records in compliance with the U.S. Department of Education Guidelines, Family Educational Rights and Privacy Act (FERPA) and institutional policies.
Programming and Outreach
- Support coordination of Undocumented Student Success Center (USSC) weekly and signature programs. Programs will focus on academic performance, career, graduate school exploration, wellness, financial support, legal services, and university resources.
- Plans, coordinates, and implements the outreach, recruitment, identification, and verification of eligible program participants.
- Assists the Director in analyzing, evaluating, and compiling data for collection and report development.
- Serve as a USSC liaison to on-campus and off-campus partners and collaborators.
- Support the coordination of the USSC resource directory initiative, including but not limited to, scholarship, mental health, and academic resource guides.
- Provide assistance to student assistants, part time staff, volunteers, and interns in the completion of their tasks.
- Attend appropriate conferences and/or professional development trainings as needed.
- The incumbent will participate in the USSC Advisory Board by identifying problems, and finding appropriate recommendations.
- Perform other classification related duties to support the operations of the USSC, as directed by USSC Director and division leadership.
- Attends and participate in Division of Student Affairs functions as required (e.g., all DSA staff meetings).
Minimum Qualifications: Required Education and Experience - Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience.
- Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis.
Required Qualifications - Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management.
- General knowledge of research and interview techniques; and of the principles of individual and group behavior.
- Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements.
- Obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data.
- Advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly.
- Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned.
- Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office.
Preferred Qualifications - Two years of experience in direct student services.
- Demonstrated experience working with: undocumented, DACAmented and mixed immigration status students.
- Ability to understand and communicate information related to the population being served (i.e., CADAA, Dream ACT, AB 540, DACA, etc.).
Compensation and Benefits: Anticipated Hiring Range: $4,841 per month
Classification Salary Range: $4,841 - $6,884 per month
The salary offered will take into account internal equity and experience among other factors.
The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here .
Position Information: Work status: Full-time/Exempt/Probationary
Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. The application deadline is: June 27, 2024
As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.
California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas).
Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents .
Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination.
California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion
Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu.
Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ .
Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act
Advertised: Jun 13 2024 Pacific Daylight Time
Applications close: Jun 27 2024 Pacific Daylight Time
Closing Date/Time:
California State University, San Bernardino (CSUSB) is a preeminent center of intellectual and cultural activity in Inland Southern California. Opened in 1965 and set at the foothills of the beautiful San Bernardino Mountains, the university serves more than 20,000 students each year and graduates about 4,000 students annually. CSUSB reflects the dynamic diversity of the region and has the most diverse student population of any university in the Inland Empire, and it has the second highest African American and Hispanic enrollments of all public universities in California. Seventy percent of those who graduate are the first in their families to do so.
