Our Commitment to Equity, Diversity, and Inclusion: California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students.
Chico State is committed to recruiting outstanding candidates who reflect the intersectional identities of our student body. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply.
Job/Department Summary: This position provides a full range of moderate to complex secretarial and front-line administrative support for WellCat Services (WCS), WellCat Counseling Center, WellCat Prevention, and WellCat Safe Place. This position works relatively independently with general instruction provided by Director WellCat Counseling Center or designee. Incumbent is often the first person to interact with a student in crisis, requiring immediate assessment and response. This position interacts with students, staff, and faculty, over the phone, by email, and in person, including victims and survivors of sexual assault, intimate partner violence, stalking, students seeking information on substance misuse prevention, and those interested in positive mental health behaviors. As such, this position requires excellent judgment and strong interpersonal skills to respond appropriately to sensitive, complex, and confidential situations. Administrative support includes, but is not limited to: answering phones and interacting with students, staff, and faculty in various WCS office and clinic spaces; supporting directors, managers, and administrators within WCS; event coordination; organization of common workspaces; processing student payroll; creating and tracking orders for office and other supplies; reconciling and preparing financial data; preparing correspondence and reports; tracking and maintaining referrals; scheduling appointments; and maintaining informational databases, including electronic medical record systems. Incumbent will also assist with the development and implementation of effective procedures to coordinate the operations of the front office and systematize office procedures and facilitate cross-training with equivalent positions. This position processes a large volume of electronic medical records and correspondence, which requires specialized software, as well as a high level of accuracy and confidentiality.
Required Education and Experience: This position requires experience to be proficient in performing most or all work assignments and should include administrative support, coordinating and prioritizing many different clerical tasks, applying and communicating policies and procedures. These qualifications, and those listed above, would normally be obtained through completion of a high school program or its equivalent and two years recent experience in an office environment.
Preferences: Preference may be given to applicants with the following as they may be considered specialized skills:
- Bilingual
- Experience working with confidential and sensitive information
- Experience working in a culturally diverse environment
- Experience working in a fast-paced office environment with competing demands
Time Base: Full-time- 1.0
Pay Plan: 11/12 (January Off)
Work Schedule: Mon-Fri 8:00am-5:00pm, Summer - Mon-Thurs 7:00-5:30.
CSU Classification Salary Range: $38,556 - $56,748 per year.
Benefits: This position qualifies for benefits including tuition fee waiver (if eligible).
CSU, Chico offers a number of benefits to its employees (e.g., sick leave, vacation, health insurance). For more information please visit https://www.calstate.edu/csu-system/careers/benefits/Documents/employee-benefits-summary.pdf
Additional Information: California State University, Chico, in accordance with CSU policy, requires that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive. This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates.
This position as set forth in CSU Executive Order 1083, revised July 21, 2017 is not designated as a required mandated reporter under the California Child Abuse and Neglect Reporting Act.
The duties of this position will include participation in a decision that may have a material/financial benefit to the incumbent. Therefore, this is a “designated position” under the California State University’s Conflict of Interest Code and the incumbent will be required to file a Form 700: Statement of Economic Interest and is subject to the regulations of the Fair Political Practices Commission. (Group/Category: Procurement Card Holder, 2) Note this designation is applicable only if Procurement Card is issued.
About Chico State: Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century.
The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, the Mechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today.
The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.
Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).
Advertised: Jun 13 2024 Pacific Daylight Time
Applications close: Jun 27 2024 Pacific Daylight Time
Closing Date/Time:
