The Napa ValleyNapa County is home to 140,000 residents who share a strong sense of community and a legacy of preserving and protecting our rich agricultural heritage.
Located in the heart of California's preeminent wine region, the Napa Valley is also part of the dynamic San Francisco Bay Metropolitan Area. With its sunny Mediterranean climate and proximity to the mountains and ocean, the Valley offers residents easy access to virtually unlimited shopping, dining, cultural and recreational opportunities.
The Napa Valley's strategic location, natural and cultural resources, history of responsible land use planning and attractive quality of life provide the ideal mix of small town living and big city amenities.
Napa County as an EmployerAs an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more HERE .
The PositionThe Department of Planning, Building, & Environmental Services (PBES) serves our community by enforcing a fair, efficient, and open process that balances the diverse needs of agriculture, the economy, health and safety, and the environment. As a member of PBES you will work alongside employees from the following PBES Divisions: Building, Code Enforcement, Engineering, Environmental Health, Natural Resources, Parks, Planning, and Staff Services.
Learn more about PBES HERE .
About the Position The Permit Technician I is the entry-level class in the Permit Technician series providing general technical and paraprofessional support to an assigned area in the Planning, Building, & Environmental Services Department under close supervision. Positions at this level are not expected to function with the same amount of program knowledge or skill level as the Permit Technician II and exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits within an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise.
The Permit Technician II is the journey-level class within the Permit Technician series, performing a broad range of more complex general and specialized technical and paraprofessional duties within the Planning, Building, & Environmental Services Department under general supervision. Positions at this level are distinguished from the Permit Technician I level by performing the full range of duties as assigned, working independently, applying well-developed program support knowledge, and exercising judgment and initiative. Assigned work requires the use of judgment in selecting appropriate procedures, conducting transactions with, and providing concise and correct information to customers and the public, and solving routine and non-routine problems based on knowledge gained through experience. The Permit Technician II may also assist in the training of lower-level staff. Positions at this level receive only occasional instruction, continuing education courses/certifications as assigned or directed, or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. Work is normally reviewed only on completion and for overall results. Positions in this class series are flexibly staffed, and positions at the Permit Technician II level are normally filled by advancement from the Permit Technician I level.
Ideal Candidate for Environmental Health Wells and Onsite Wastewater (WOW) Permit Technician I/II- Attention to Detail: Ability to accurately process and review permit applications, ensuring all necessary information is provided and requirements are met. Ability to accurately review and assess permit applications and associated plans, ensuring compliance with building codes, zoning regulations, and other relevant requirements.
- Communication: Clear and effective communication skills, both written and verbal, to interact with colleagues, customers, and the public, providing general information, and project status on permit-related matters.
- Customer Service: A strong commitment to providing excellent customer service, including addressing inquiries, providing status updates on plan reviews, assisting applicants in navigating the approval process, resolving issues with all types of customers including upset members of the public and contractors, and maintaining positive relationships with the public, staff, and other stakeholders.
- Organizational Skills: Capacity to manage multiple tasks, prioritize workload effectively, and ensure timely processing of workload while maintaining accuracy and quality.
- Problem-Solving Ability: Aptitude to identify, analyze, and resolve routine and non-routine problems related to permit applications and processes, exercising sound judgment and discretion.
- Adaptability: Willingness and ability to adapt to changing procedures, policies, and regulations within the Planning, Building, & Environmental Services Department.
- Teamwork: Collaborative approach to working with colleagues in the WOW team, building division, and other relevant departments to coordinate plan review activities and ensure consistent application of standards.
- Technical Proficiency: Familiarity with basic technical concepts related to planning, building, and environmental services, with a willingness to learn and apply new knowledge as needed.
- Ethical Conduct: Demonstrated integrity and ethical behavior in handling confidential information, adhering to departmental policies and procedures, and ensuring compliance with relevant laws and regulations.
- Initiative: Willingness to take initiative in seeking solutions, improving processes, and contributing positively to the overall efficiency and effectiveness of permit processing operations.
This recruitment is being conducted to fill one full-time vacancy which may be filled at the Permit Technician I or Permit Technician II level depending on qualifications, in the Planning, Building & Environmental Services Department. The list established by this recruitment may also be used to fill future full-time, part-time, limited term, and extra help vacancies for up to one year.
Position Requirements Experience and Education: Any combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be:
Permit Technician I ($34.70 - $41.19) - Experience: Some experience working at a permit application counter in a public agency, preferably in a building, planning, public works, or environmental health department or equivalent private sector experience dealing with the application and process of construction or development permits through public agencies is desirable.
- Education: Equivalent to completion of the twelfth grade. Course work in building or construction inspection, planning, land use, engineering, environmental health, or closely related field is highly desired.
- License or Certificate*:
- Possession of a valid California Driver's License.
Permit Technician II ($36.40 - $43.29) - Experience: One year of experience working at a permit application counter in a public agency, preferably in a building,planning, public works, or environmental health department or one year of private sector experience dealing with application and process of construction or deveopment permit through public agencies.
- Education: Equivalent to completion of the twelfth grade. Course work in building or construction inspection, planning, land use, engineering, environmental health, or closely related field is highly desired.
- License or Certificate*:
- Possession of a valid California Driver's License.
- Possession of a Permit Technician certification is required if assigned to the Building Division.
*Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position.
The Recruitment Process Application Deadline 5:00 pm PST, June 28, 2024 Application Screening and Supplemental Question Scoring Week of July 1, 2024
Supplemental questions will be scored by subject matter experts. Only the most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview. Oral Panel Interview Tentatively scheduled for the week of July 15, 2024
Only the most qualified candidates from the Oral Panel Interview will be placed on the eligibility list and may be considered to fill positions for up to one year. Establish Eligible List Tentatively scheduled for the week of July 22, 2024
The most qualified candidates will be placed on the eligibility list and may be considered to fill positions for up to one year.
The Human Resources Department reserves the right to change the recruitment process at any time.
Example of DutiesView the full job description including the example of duties for Permit Technician I or Permit Technician II .
Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code § 3101).
Benefits Learn more about the benefits package for this position HERE .
ADA Accommodation Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303.
Napa County is an Equal Opportunity Employer.
Napa County is an Equal Opportunity Employer.
PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATIONSALARY -Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually.
ADDITIONAL BENEFITS INFO - Click here for additional benefits information forPublic ServicesEmployees:
https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSE
THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONSEMPLOYMENT INFORMATIONPHYSICAL STANDARDS -Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination.
FINGERPRINTING -All employees hired into allocated positions or extra help positions will be fingerprinted.
SELECTION PROCESS -FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam.
Closing Date/Time: 6/28/2024 5:00 PM Pacific
