**SF State Applicants Only** Working Title Director, Housing Administration
Administrator Level This position is an Administrator II in the California State University Management Personnel Plan (MPP), reporting to the Associate Vice President of Housing, Dining & Conference Services.
SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager.
Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu.
San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties.
The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.
Department Housing, Dining & Conference Services
Appointment Type At Will
Time Base Full-Time (FTE 1.0)
Work Schedule Monday-Friday 8:00 am-5:00 pm
Anticipated Hiring Range $9,167.00 - $9,584.00 per month ($110,004.00 - $115,008.00 Annually)
Salary is commensurate with experience.
Position Summary The Director for Housing Administration provides leadership, management and planning for the Student Housing and Employee & Family Housing program in Housing, Dining & Conferences Services (HDCS). HDCS is a self-funded division, which oversees university-owned and/or operated residence halls and apartment housing, dining facilities and conference & event program at San Francisco State University.
Reporting to the Associate Vice President of Housing, Dining & Conference Services and under the Administration and Finance cabinet, this senior leadership role is responsible for creating conditions which foster student and employee engagement, and success, while also assuring the department is contributing to the overall campus and division objectives. The Director provides direct oversight of occupancy management and ensures effective marketing and retention efforts to maximize occupancy as well as collaborative oversight of the services provided by our shared partners (Information Technology Services, Residential Life, University Police, Capital Planning, Design & Construction and Environment Health & Safety). The Director is responsible for planning, establishing, and implementing short and long-range department goals, objectives, strategic plans, policies, and operating procedures; monitoring and evaluating programmatic and operational effectiveness; and enacting changes required for continuous improvement. The Director provides leadership that ensures programs and services are aligned with the division’s goals for a comprehensive, contemporary, professional, innovative, and service-oriented Housing department.
Position Information - Design and implement a vibrant residential environment that supports the University’s purpose and values, while assuring meaningful connections with the academic community, high resident satisfaction, a strong sense of community and self-governance, supportive learning environments, and disciplined focus on access, safety and security.
- Provide visionary, strategic, innovative, flexible, and change-oriented leadership for the department.
- Recruit, train, and supervise a diverse department of professional staff, and student employees, assuring positive organizational culture, empowerment with accountability, personal and professional growth, and congruence with University and Division values and expectations.
- Champion current and future housing needs; assure department offerings are inclusive, and that an acceptable educational philosophy supports changes and initiatives.
- Use data and predictive measures for department decisions; evaluate and supervise programs, services, facilities, and staffing using assessment, best practices, and institutional context to make adjustments as needed.
- In partnership with the Division and University finance colleagues, accountable for business and financial operations to the Student Housing and Employee & Family Housing departments; construct, monitor, and adjust budgets.
- In partnership with University law enforcement, legal, and other colleagues, accountable for safety, security and risk management in campus housing facilities.
- In partnership with Division and auxiliary colleagues, accountable for assuring high quality living spaces; work cooperatively with other leadership to share best practices and resources related to staff training and development, programming and services, facility management and improvement, and other areas where synergy and efficiency is possible.
- Maintain a high level of professionalism, confidentiality, personal integrity and collaborative relationships with students, faculty, staff, alumni, families, and external communities.
- Other duties as assigned
Minimum Qualifications Required - Bachelor’s degree or equivalence in higher education, business, real estate, or a related field.
- Property Management related certification from a national organization (i.e. IREM, CAM, NARPM)
- 5+ years of directly related experience in property management with an emphasis on trend analysis, marketing, brand imaging.
- Experience working with and understanding the needs of diverse populations, and skill in developing culturally inclusive working relationships.
- Ability to work a flexible schedule with weekends, evenings, and other hours as required to serve students.
- Demonstrated knowledge, experience, proficiency and success:
- In developing strategies to critically analyze and solve problems in a fast-paced, daily changing environment.
- In the use of interpersonal communication skills, presentations, reporting and other strategies to effectively inspire, influence and lead others and to achieve and maintain exceptionally high rates of customer satisfaction
- In the application of sound residential housing, business and financial management practices
- In the identification and application of appropriate strategies to critically analyze, solve and prevent systemic disconnects in operational patterns
- In the use of appropriate project management skills and solutions to manage institutional business and administrative practices and initiatives
- In the use of analytical, problem solving and conflict resolution strategies in tenant relations and residential housing, and business practices, including demonstrated success collaboratively, diplomatically and effectively working to resolve sensitive matters
- In staff supervision, team-building, organizational development, and business management, including experience working in higher education, government or other complex administrative environments
Desired - Master’s degree or equivalence in higher education, business, real estate, or a related field.
- Experience interacting with faculty, staff, alumni, families, and/or community members.
- Experience leading a significant facilities improvement and capital renewal initiatives.
- Experience leading emergency response planning and preparedness.
- Experience making public presentations to governing boards, peer leaders, or other high ranking individuals.
- Experience developing and implementing strategic organizational vision, strategy and goals with and for staff and key stakeholders.
- Be politically savvy and skilled in navigating complex environments/systems inherent in a large, decentralized, public university structure.
- Demonstrated knowledge and experience with:
- Title V of the California Administrative code
- City and County of San Francisco Rent Board
- California landlord/tenant laws
- HUD Section 8
- San Francisco Housing Authority
Special Working Conditions - The Director for Housing Administration must maintain a flexible schedule to meet the needs of the division and San Francisco State University.
- The incumbent may be expected to respond to emergencies or after hour situations.
- The incumbent is required to carry and respond to a university issued cell phone at all times.
Pre-Employment Requirements This position requires the successful completion of a background check.
Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire.
Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve.
We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee.
Additional Information **SF State Applicants Only** SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exceptions. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations.
CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu.
The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872.
Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time.
Advertised: Jun 11 2024 Pacific Daylight Time
Applications close:Closing Date/Time:
