Cal State University (CSU) San Francisco

19 job(s) at Cal State University (CSU) San Francisco

San Francisco 1600 Holloway Avenue, San Francisco, CA 94132, USA
Oct 01, 2020
Full Time
Description: Working Title Director of Undergraduate Admissions and Recruitment Administrator Level This position is an Administrator III or in the California State University Management Personnel Plan (MPP), reporting to the Associate Vice President (AVP) for Enrollment Management. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department* Undergraduate Admissions and Recruitment Time Base* Full-Time (1.0) Anticipated Hiring Range* Salary is commensurate with experience. Position Summary* Reporting to the Associate Vice President (AVP) for Enrollment Management, the Director of Undergraduate Admissions and Recruitment serves as the primary point of contact for the University to the CSU Chancellor¿s Office and constituents in high school and community college concerning all matters related to undergraduate admissions. The Director provides leadership, management, and oversight of a comprehensive portfolio of programs that develop a pipeline of prospective undergraduate applicants, including recruitment activities that target high school seniors and community college students. The Director is also responsible for developing, organizing, and overseeing all aspects of the evaluation and admission processes for domestic and international first-time freshman and transfer students, including policies and procedures that optimize efficiency of the review and processing of undergraduate applications for admissions and applicants¿ transfer coursework. The Director is responsible for ensuring that technologies utilized by the organization effectively and adequately meet the demands of the work involved in admissions and outreach, particularly Campus Solutions, OnBase, and the University¿s Student Relationship Management software. The Director plays a key role in advising the AVP regarding strategic management of the undergraduate admissions outcomes. Position Information Leadership - Develop long-range vision, short- and long-term strategic plans, and goals relative to the recruitment and processing of applications for undergraduate admissions at SF State. - Contribute to the University¿s mission of creating and maintaining an environment of learning, and providing broad, accessible, higher education for residents of the region and state, as well as the nation and world. - Support the goals of the Division by aligning the services of unit with the operations of the offices of Educational Opportunity and Pathway Programs, Registrar¿s Office, Office of Student Financial Aid, One Stop Students Service Center, as well as key campus partners including, but not limited to, the Office of International Programs, New Student Programs, Developmental Studies, First Year Experience (FYE) Committee, Transfer Student Committee, College of Extended Learning, the Division of Equity & Community Inclusion, Office of Strategic Marketing & Communication, University Housing and Residential Life. - Establish, develop, and continually assess the organizational structure of the systems within the unit to achieve maximum efficiency and effectiveness in meeting student and institutional needs and goals. - Contribute to Division-wide initiatives to enhance the overall quality of services and programs of SF State. - Stay informed about CSU mandates and guidelines related to student outreach, admission requirements, policies and procedures related to college readiness, and trends in new student enrollment. - Instill a culture of continuous improvement within the Office of School Relations, Recruitment, and Undergraduate Admissions. - Participate in campus-wide committees and task forces as assigned, particularly as they pertain to the enrollment funnel and marketing of and communication of SF State¿s academic programs, admissions policies, and procedures. Strategic Planning, Execution & Assessment of Student Outreach - Responsible for the strategic planning and continuous assessment of outreach services to ensure that recruitment practices align with the University¿s academic master plan and will promote the reputation and growth of SF State academic programs. - Responsible for the effective utilization of the University¿s Student Relationship Management software for the explicit purpose of effective engagement with prospective students and their families and high school and community college counselors. - Provide information to the University concerning outreach efforts and corresponding yield rates. - Work closely with the AVP for Enrollment Management in building and maintaining relationships with high school and community college partners in California. - In consultation with and approval from the AVP for Enrollment Management, build and foster external partnerships that encourage pipeline collaborations with local high schools and California community colleges. - Provide regular written reports about the activities and outcomes of such activities with these partnerships. - Provide leadership to the Associate Director of the unit that directly manages recruitment efforts to ensure that planned activities correlate with the timeline of key admission dates. - Stay abreast on research concerning higher education enrollment, trends pertaining to student mobility and college selection, and best practices in student outreach. Undergraduate Admissions Administration - Responsible for the effective utilization of the Admissions Module in Campus Solutions and OnBase systems in order to generate optimal productivity of staff members performing functions related to admissions applications. - Lead the unit in providing pre-admission counseling to prospective and returning SF State students. - Deliver timely, accurate, high quality services that are essential to matriculation of new SF State students. - Coordinate with academic units, the processing of applications to impacted academic programs. - Provide leadership to Assistant Directors within the unit that directly manage the operations of admissions and evaluations, document and transcript imaging, and transfer credit processing. - Be responsible and accountable for the timely processing and submission of enrollment reports to the Chancellor¿s Office and to campus stakeholders. Operations/Staffing/Budget - In consultation with the AVP for Enrollment Management, recruit, appoint, direct, and promote the development of staff within a supportive working environment; this involves timely completion and submission of paperwork to the various partners within SAEM. - Initiate and manage personnel actions, including: employee posting, hiring, evaluation, and any corrective action required to maintain effective staffing levels. - Ensure that position descriptions are accurate and updated when responsibilities change. - Manage the attendance of staff in a manner that ensures adequate and continuous student-centered services. - Be responsible for timely reporting and approval of attendance for professional staff and student assistants. - Oversee the unit¿s budget by monitoring operational and ad hoc expenses. - In consultation with the AVP for Enrollment Management, develop/propose an annual budget prior to the next fiscal year and perform mid-year budget reviews for the Office of Undergraduate Admissions; proposed budgets must be made to maximize the utilization of funds and within the SAEM budget model. - In consultation with the AVP for Enrollment Management, submit requests for any additional funding in a manner that is consistent with the procedures set in Student Affairs and Enrollment Management. ____________________________________________________________________________ The Director is expected to work at scheduled campus events and be available on call as necessary, including evenings and weekends. Occasional in-state and out-of-state travel is required. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Other Duties as Assigned. ____________________________________________________________________________ Professional Behavior - Foster and promote the Principles of Conduct for a Multi-Cultural University and User-Friendly Principles. - Promote and ensure the application of human resources professional responsibilities and ethical standards. ____________________________________________________________________________ Embody the Six Roles of Leader - Structuring Work: effectively manage and direct workflow, create clear position descriptions, clarify roles and expectations and delegate work. - Managing Talent: hire, coach, support employees. - Inspiring Performance: empower, appreciate, communicate constructive feedback - Building Teams: build trust and collaborate - Using & Sharing Information: open communication, transparency - Facilitating Change: encourage other to seek opportunities for different innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplace. ____________________________________________________________________________ Embody the Core Competencies - Bias toward collaboration and teamwork. - Effective oral, written and nonverbal communication skills. - Customer/Client Focus with an emphasis in problem solving and resolution. - Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. - Diversity and inclusion. Minimum Qualifications* Master¿s Degree and a minimum 5 years¿ of progressively responsible supervisory experience in university admissions and outreach. Demonstrated experience within a comprehensive university environment working with a highly diverse student and staff population. Excellent written and oral communication skills and ability to explain complex admissions decisions to students, families, and community stakeholders. The incumbent must have the ability to work effectively with individuals at all levels of the campus organization; work under general supervision; organize and plan activities, including handling multiple simultaneous priorities in a project environment; review and understand workflow concepts and principals; conduct systems and business process planning, development, and administration; and take initiative to independently plan, organize, coordinate, and perform work in various situations where numerous demands are involved. The incumbent must have the ability and/or interest in working in a multicultural/multiethnic environment. Knowledge, Skills and Abilities: Excellent communication, interpersonal, and oral skills; strong leadership, managerial, and analytical skills; demonstrated ability with enrollment information systems, web technologies, electronic data management, business process re-engineering, and predictive modeling; demonstrated ability to establish and maintain professional and cooperative working relationships with administrators, faculty, and staff; demonstrated ability to act decisively under stressful situations. Preferred Qualifications Demonstrated experience in successful development and execution of strategies for recruitment of first-time and transfer students for urban public colleges or universities. Experience in implementing and enhancing enterprise student administration systems, preferably within the CSU system or California public higher education; PeopleSoft Student Administration in reference to Admissions, Transfer Credit, and Campus Community; experience in project management/control or planning methodology for projects or large-scale activities relating to enterprise student administration systems. Knowledge/understanding of policies and procedures from the CSU Chancellor¿s Office perspective and how they impact the University and the technologies used to administer these policies and procedures. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: Open until filled
San Francisco 1600 Holloway Avenue, San Francisco, CA 94132, USA
Oct 01, 2020
Full Time
Description: Working Title Associate Director of Undergraduate Recruitment Administrator Level This position is an Administrator II in the California State University Management Personnel Plan (MPP), reporting to the Director of Undergraduate Admissions and Recruitment. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department* Undergraduate Admissions and Recruitment Time Base* Full-Time (1.0) Anticipated Hiring Range* Salary is commensurate with experience. Position Summary* Reporting directly to the Director of Undergraduate Admissions and Recruitment, the Associate Director for Undergraduate Recruitment is responsible for the development, implementation, and direction of a comprehensive and multifaceted communication and event plan that supports the campus mission, strategic plan, and the immediate enrollment objectives of increasing the number of newly admitted students (yield) enrolling at SF State. The incumbent, in collaboration with the Director, is responsible for the planning, execution and assessment of outreach programs and services. The coordination and implementation efforts will be directed by addressing all aspects of managing yield to meet SF State¿s enrollment targets and fiscal related goals, which includes supervision of staff performing outreach and yield activities and campus tours. As part of the Division of Enrollment Management, the incumbent will establish positive working relationships with internal and external constituents to ensure timely and coordinate flow of event information and prospective student information. The incumbent represents SF State and the California State University (CSU) at on and off campus events and programs. Position Information Recruitment, Yield & Outreach Events Coordination & Planning - Establish and maintain outreach strategies and local service regions in the state of California serving local K-12 schools and community colleges including the University Open House for Admitted students, several regional admitted student receptions throughout California. - Formulate and recommend to the Director of recruitment plans based on industry best practices designed to have a positive impact on the enrollment behaviors of undergraduate students. - In consultation with the Director, develop and manage recruitment territories, timelines, and calendars that are in line with the protocol of the CSU system. Approved plans must be communicated to appropriate University partners in a timely manner. - Develop and effectively communicate timelines and calendars for yield events to relevant campus partners - Represent the University in various outreach and community events as needed at local K-12 schools and community colleges. - In consultation with the Director, develop and conduct an effective program evaluation and assessment tool that measures the effectiveness of student recruitment events and activities in increasing new student enrollment at SF State; prepare regular reports on SF State outreach programs. Leadership - Oversee the development, planning, and delivery of various yield events, including Open Houses, admitted student receptions throughout California, Gator Days, Workshops, etc. - Provide leadership and supervision to staff in a manner that promotes professional growth, good work ethics and supportive of the mission and values of SF State. - In consultation with the Director, and in collaboration with Strategic Marketing and Communication, design various forms of promotional and informational materials. - Ensure accurate and current information is shared with the public by staff members regarding admission requirements, deadlines and other related events. Toward this end, work closely with the outreach teams within the Division of Equity & Community Inclusion, Office of International Programs, and University Housing at SF State. - Ensure adequate staffing of outreach and yield events; provide coverage at events as necessary, including during weekends and evening events. Occasional in-state and out-of-state travel is required. - Work collaboratively with all campus stakeholders including the Office of International Programs, New Student Programs, Developmental Studies, EYE Committee, Transfer Student Advisory Group, University Housing, Residential Life, College of Extended Learning, and the Division of Equity & Community Inclusion toward meeting the needs of the University with regards to recruiting practices, yield events and the delivery of services for new students. - Serve as the primary point of contact on matters concerning new student outreach and recruitment, Campus Visits & Tour Program, University-Wide Yield Efforts, Pre-Admissions Advising, and the College Readiness Program. - Actively participate in SF State and CSU on-campus and off-campus events and programs including: campus task forces, work groups and committees connected to Enrollment Management, Graduation Initiative, Student Success collaborations, educational equity, and access to higher education. Communicating with Prospective Students - Collaborate with administrators and designated staff members in the Division of Enrollment Management, First-Year Experience department, and other units working with incoming students, to strategically engage with applicants for admission and admitted students using accurate and current information in the student information system. - In consultation with the University¿s Strategic Marketing and Communications unit, create communication campaigns to prospective students for the purpose of converting admitted students to enrolled students. - Maintain currency and technological literacy in the use of various software applications and databases to track the pip&ine of prospective students and channels of communication to engage with them, such as Instagram, Twitter, YouTube, Facebook, and other social media. - Assist the Director in building automated communication plans and utilizing the University¿s Student Relationship Management software; as needed, coordinate training of campus system users in incorporating communications as part of their recruitment and yield efforts. Administrative Functions - Responsible for the timely completion of administrative tasks related to personnel management including: performance evaluations, absence management reports, requests for travel, and claims for expense reimbursements. - Responsible for the timely and accurate submission of requests by student outreach staff related to travel, and in compliance with the CSU Travel Policy, and SF State Hospitality Practice Directive. - Assist the Director in maintaining accurate and reliable budget information and updated metrics for yield programming; in coordination with staff, obtain pricing for labor and materials needed for outreach events. Other Duties as Assigned. ____________________________________________________________________________ Professional Behavior - Foster and promote the Principles of Conduct for a Multi-Cultural University and User-Friendly Principles. - Promote and ensure the application of human resources professional responsibilities and ethical standards. ____________________________________________________________________________ Embody the Six Roles of Leader - Structuring Work: effectively manage and direct workflow, create clear position descriptions, clarify roles and expectations and delegate work. - Managing Talent: hire, coach, support employees. - Inspiring Performance: empower, appreciate, communicate constructive feedback - Building Teams: build trust and collaborate - Using & Sharing Information: open communication, transparency - Facilitating Change: encourage other to seek opportunities for different innovative approaches to addressing problems and opportunities; facilitating the implementation and acceptance of change within the workplace. ____________________________________________________________________________ Embody the Core Competencies - Bias toward collaboration and teamwork. - Effective oral, written and nonverbal communication skills. - Customer/Client Focus with an emphasis in problem solving and resolution. - Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. - Diversity and inclusion. Minimum Qualifications* The incumbent must have the ability to work effectively with individuals at all levels of the campus organization; work under general supervision; organize and plan work and project tasks and activities, including handling multiple priorities in a project environment; review and understand workflow concepts and principals; conduct systems and business process planning, development, and administration; and take initiative to independently plan, organize, coordinate, and perform work in various situations where numerous demands are involved. The incumbent must have the ability and/or interest in working in a multicultural/multiethnic environment. Management Skills: Possess enthusiasm and ideas for managing staff that will result in a team that is cohesive, professional, and committed to providing consistent and high-quality service. Experience evaluating and coaching staff in ways which build employee skills and productivity. Knowledge of strategic budgeting principles. Technical Skills: Possess excellent analytical and technical skills. Ability to effectively use these skills when communicating with the various on and off-campus stakeholders of the services provided by SOS. Ability to work effectively with Microsoft Office Suite (Word, PowerPoint, Excel, etc.). Oral Communication: Demonstrated ability to communicate professionally and competently with various types of audience, including: College Deans, Academic Department Chairs, High School and Community College Counselors, in an individual or group setting. Report writing experience is highly desired. Ability to competently and professionally interact with a culturally and ethnically diverse population of students, faculty and staff. Written Communication: Demonstrated ability to communicate well in writing and prepare inter-office memos and other required University documents in a clear and professional manner. Event Management: Demonstrated ability to plan and organize events that cater to various types of audience. Education: Master¿s degree in counseling, education, management, public administration or a related degree. If incumbent does not hold a Master¿s degree, then they must have extensive experience demonstrating their ability to serve in this capacity. Preferred Qualifications A minimum of 5 years of progressively responsible supervisory experience in university admissions and outreach. Demonstrated experience within a comprehensive university environment working with a highly diverse student and staff population. Ability to explain complex admissions decisions sensitively to students, their families and community stakeholders. Knowledge of CSU undergraduate admissions requirements and policies and procedures. Knowledge/understanding of policies and procedures from the CSU Chancellor¿s Office perspective and how they impact the University. Knowledge of local, state and federal laws and regulations that impact students and the University. Familiarity with the high schools and community colleges in California. Three years of experience in undergraduate student outreach or admissions. Experience with customer relations management software. Demonstrated ability to handle multiple projects at the same time. Experience working with Campus Solutions, a Student Relationship Management software and survey tools such as Qualtrics. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: Open until filled
San Francisco 1600 Holloway Avenue, San Francisco, CA 94132, USA
Oct 01, 2020
Full Time
Description: Working Title Director for Office of Student Financial Aid Administrator Level This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the Associate Vice President (AVP) of Enrollment Management. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department* Office of Student Financial Aid Time Base* Full-Time (1.0) Anticipated Hiring Range* Salary is commensurate with experience. Position Summary* Reporting to the Associate Vice President for Enrollment Management, the Director of the Office of Student Financial Aid (OSFA) is a member of the Enrollment Management leadership team and helps develop long-range vision, short- and long-term strategic plans, and goals; contributes to division-wide initiatives to enhance the student experience, meet enrollment goals and maximize student retention; and instills a culture of continuous improvement within the Office of Student Financial Aid. The Director oversees the administration of federal Title IV and state financial aid programs, including institutional scholarships. In this capacity, the Director is responsible and accountable for the delivery of all student aid within the regulations set forth by all government and University entities, as well as the timely disbursement, reconciliation, and reporting of over $250 million in public and private funds. The Director must respond to increasing regulatory complexity and ensure compliance with all federal, state, CSU and University policies and procedures. Position Information Leadership - Develop long-range vision, short- and long-term strategic plans, and goals relative to the provision of financial aid services to prospective, new, and continuing SF State students. Ensure delivery of timely, accurate, high quality services that are essential to the academic life of all SF State students; - Lead the OSFA team toward the delivery of excellent service to students; - Contribute significantly to the University's mission of creating and maintaining an environment for learning and providing broadly accessible higher education for residents of the region and state, as well as the nation and world; - Support the goals of the Division by aligning the services of unit with the operations of the offices of Educational Opportunity and Pathway Programs, Registrar's Office, Undergraduate Admissions and Recruitment, One Stop Students Service Center, as well as key campus partners including, but not limited to, New Student Programs, First Year Experience (FYE) Committee, Transfer Student Committee, the Division of Equity & Community Inclusion, Office of Strategic Marketing & Communication, University Housing and Residential Life; - Contribute to Division-wide initiatives to enhance the overall quality of services and programs of SF State; - Stay informed about CSU mandates and guidelines related to financial aid, basic needs initiatives, and trends in new student enrollment; - Instill a culture of continuous improvement within the Office of Student Financial Aid; - Participate in campus-wide committees and task forces as assigned, particularly as they pertain to the enrollment funnel of SF State's academic programs, admissions policies, and procedures. Student Financial Aid Administration - Responsible for the effective utilization of the Financial Aid Module in Campus Solutions and OnBase systems in order to generate optimal productivity of staff members performing functions related to financial aid applications; - Lead the unit in providing financial aid counseling to prospective and returning SF State students; - Deliver timely, accurate, high quality services that are essential to matriculation of new SF State students; - Coordinate with academic units, the processing of applications to impacted academic programs; - Provide leadership to Assistant Directors within the unit that directly manage the unit's operations relative to determination of eligibility for aid, document imaging and review, and scholarship award processing; - Be responsible and accountable for the timely processing and submission of reports to the Chancellor's Office and other regulatory agencies; Operations/Staffing/Budget - In consultation with the AVP for Enrollment Management, recruit, appoint, direct, and promote the development of staff within a supportive working environment; this involves timely completion and submission of paperwork to the various partners within SAEM; - Initiate and manage personnel actions, including: employee posting, hiring, evaluation, and any corrective action required to maintain effective staffing levels; - Ensure that position descriptions are accurate and updated when responsibilities change; - Manage the attendance of staff in a manner that ensures adequate and continuous student-centered services; - Be responsible for timely reporting and approval of attendance for professional staff and student assistants; - Oversee the unit's budget by monitoring operational and ad hoc expenses; - In consultation with the AVP for Enrollment Management, develop/propose an annual budget prior to the next fiscal year and perform mid-year budget reviews for the Office of Student Financial Aid; proposed budgets must be made to maximize the utilization of funds and within the SAEM budget model; - In consultation with the AVP for Enrollment Management, submit requests for any additional funding in a manner that is consistent with the procedures set in Student Affairs and Enrollment Management. ____________________________________________________________________________ The Director of Financial Aid is expected to work at scheduled campus events and be available on call as necessary, including evenings and weekends. Occasional in-state and out-of-state travel is required. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Other Duties as Assigned. Minimum Qualifications* Required qualifications include a minimum of 5 years of progressively responsible experience in managing/leading/directing a student financial aid function within a college/university. Demonstrated experience within a comprehensive university environment working with a highly diverse student and staff population. Excellent written and oral communication skills and ability to explain complex financial decisions sensitively to students, their families and community stakeholders. Preferred Qualifications Preferred qualifications include a Master's Degree, extensive background in managing technology-based operations and projects in a college/university setting, experience in a PeopleSoft environment and knowledge and understanding of best practices in student financial aid congruent with a strategic enrollment management model. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: Open until filled
San Francisco 1600 Holloway Avenue, San Francisco, CA 94132, USA
Oct 01, 2020
Full Time
Description: Working Title Employee and Labor Relations Advocate Positions Available 2 Positions Available. . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* Human Resources . Appointment Type* This is a two-year probationary position. . Time Base* Full-Time (1.0) . Work Schedule* Monday to Friday: 8:00 a.m. - 5:00 p.m. . Anticipated Hiring Range* $7,083.00 - $8,333.00 Per Month ($84,996.00 - $99,996.00 Annually) Salary is commensurate with experience. . Position Summary* Under the general direction of the Director of Employee and Labor Relations, the incumbent will perform key responsibilities, which include contract administration, conducting meetings with union officials regarding grievances as well as writing grievances responses on behalf of the campus. The incumbent will serve as the primary conduit between the department, colleges, and union representatives. The incumbent will also conduct investigational interviews and provide training to campus leadership. Occasional travel may be required. The ideal candidate will be well organized and comfortable working in a fast-paced environment. They should be proficient in communicating both orally and written. The ideal candidate will be an individual dedicated to the institutional success of SFSU. The Employee and Labor Relations Office is part of Human Resources, which is overseen by the AVP of HR, who reports directly to the Vice President of Finance and Administration. . Position Information - Conduct meetings with employees, both represented and non-represented, to revolve grievances and employee concerns. - Guide campus supervisors in reconciling concerns with employee behavior, conduct, and attendance. Professional Behavior - Fosters and promote the Principles of Conduct for a Multi-Cultural University, User-Friendly Principles, and Anti-Bullying - Should be someone who is even-tempered - Ability to work with confidential information ethically and discretely. - High level of emotional intelligence. - Emphasis on regulatory compliance in working toward resolutions - Personal effectiveness and credibility, as demonstrated by interpersonal and professional confidence. - Fosters Diversity and Inclusion . Minimum Qualifications* - Graduation from a four-year college or university - 1-3 years of work experience in management, human resources, law, or related field. (advanced degree may be considered in place of work experience) - Exceptional negotiation, consultation, mediation and facilitation skills - Experience with employment-based investigations (e.g., discrimination, sexual harassment). - Ability to maintain and effectively deal with highly confidential matters and exercise sound judgment and decision-making. . Preferred Qualifications - J.D. or Master's degree in human resources or related field - SPHR Certification - Experience in and knowledge of administration of employment policies in an institution of Higher Education. - Work in a unionized environment. . Pre-Employment Requirements This position requires the successful completion of a background check. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. . How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: Open until filled
San Francisco 1600 Holloway Avenue, San Francisco, CA 94132, USA
Oct 01, 2020
Full Time
Description: Working Title Cloud Infrastructure Administrator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department* Information Technology Services Appointment Type* This is a one year probationary position. Work Schedule* Monday to Friday: 8:00 a.m. - 5:00 p.m. Anticipated Hiring Range* $8,750.00 - $9,584.00 Per Month ($105,000.00 - $115,008.00 Annually) Salary is commensurate with experience. Position Summary* The incumbent, reporting to the Director of Systems Services and working under the directions and in close collaboration with the Infrastructure Lead Architect, serves as the expert-level primary hands-on administrator for the Private (VMware) and emerging Public Cloud infrastructure technologies. Incumbent¿s responsibilities encompass all phases of the services lifecycle from design to implementation and ongoing operations and support, and cover all of the IaaS/PaaS related compute/storage/network/security/automation areas. Position Information Provide full life-cycle of the services for Private and Public Cloud Infrastructure: - Design - Implement - Secure and harden - Operate and keep available - Apply patches in order to remediate issues and security vulnerabilities - Upgrade as necessary - Monitor for health and uptime - Ensure backup, restore, and Disaster Recovery Provide support for Cloud Infrastructure customers and projects involving Cloud Infrastructure needs. Work on troubleshooting of the complex problem that cross multiple areas and technology stacks. Other duties as assigned. Minimum Qualifications* To enter this classification, a basic foundation of knowledge and skills in operating systems programs, maintenance and systems administration features is a prerequisite. This foundation would normally be obtained through a bachelor¿s degree, preferably in computer science, mathematics, or related technical fields, or equivalent technical training and/or experience. Foundation knowledge and skills for the Operating Systems Analyst include a working knowledge of the assigned computer operating systems, systems analysis, and systems-level programming. Expert: Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from a broad, interactive perspective and are able to develop solutions that combine information and ideas in new unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. Preferred Qualifications Education: - Education: Bachelor's degree in Computer Science, Engineering or related technical field. Work Experience: - Minimum of seven years in computer/technology-related fields with progressively increasing responsibilities. - Minimum of five years of production experience with VMware vSphere server virtualization. - Minimum of three years of experience in server administration in an enterprise Windows and/or Linux environment (with 300+ managed systems). - Minimum of one year of experience in design, implementation and operations of the Public Cloud (AWS preferred). Technical skills and expertise: - In depth knowledge and solid hands-production experience with the VMware vSphere Enterprise. - Hands on experience setting up, maintaining and upgrading VMware DRS, HA, vSAN, Enterprise multipath storage/network. - Solid understanding and hands-on production experience with AWS and AWS tools and methodologies. - Proficiency and production experience with one or more common scripting or programming languages. (BASH/Perl/Python/PowerShell/etc) to develop scripts for configuration management and automation. - Experience with Infrastructure as Code and desire to apply automation to all aspects of the Cloud Administration and operations. - Working knowledge of Linux (RHEL or derivatives preferred) and its common components. - Working knowledge of Windows Server (2012/2016) and Active Directory. - Solid understanding of TCP/IP, network topologies, common networking and network security technologies, protocols and tools, such as subnets, VLAN¿s, firewalls, load balancers, SSL, SSH, PKI, NAT. - Solid foundations of systems and network security and best practices. Soft skills: - Passion to understand, learn, and dissect new technologies quickly on your own. - Demonstrated ability to analyze and resolve multi-faceted technology problems. - Good verbal and written communication skills - Ability to work in a team and lead when needed - Ability to work under pressure and maintain positive demeanor. Nice to have certifications and specialized technical experience: - VMware vSphere VCP-DCV certification - AWS Associate or Processional certification - RHEL and/or MCSE certification - Experience with Clustering and High Availability solutions and technologies - Experience with security vulnerability scanning and management - Experience with Hybrid Cloud deployment - Experience with Cloud migration - Familiarity with Change Management and ITIL Core Competencies - embody the following competencies: - Bias toward collaboration and teamwork - Effective communication skills - Customer/Client Focus with an emphasis in problem solving and resolution - Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence - Diversity and inclusion Environmental/Physical/Special Some work outside of business hours would be required to provide systems maintenance. The incumbent will be required to be available by cell phone and may be called after work hours to response to critical service outages. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: Open until filled
San Francisco 1600 Holloway Avenue, San Francisco, CA 94132, USA
Oct 01, 2020
Full Time
Description: Working Title Employee and Labor Relations Advocate . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* Human Resources . Appointment Type* This is a two-year probationary position. . Time Base* Full-Time (1.0) . Work Schedule* Monday to Friday: 8:00 a.m. - 5:00 p.m. . Anticipated Hiring Range* $7,083.00 - $8,333.00 Per Month ($84,996.00 - $99,996.00 Annually) Salary is commensurate with experience. . Position Summary* Under the general direction of the Director of Employee and Labor Relations, the incumbent will perform key responsibilities, which include contract administration, conducting meetings with union officials regarding grievances as well as writing grievances responses on behalf of the campus. The incumbent will serve as the primary conduit between the department, colleges, and union representatives. The incumbent will also conduct investigational interviews and provide training to campus leadership. Occasional travel may be required. The ideal candidate will be well organized and comfortable working in a fast-paced environment. They should be proficient in communicating both orally and written. The ideal candidate will be an individual dedicated to the institutional success of SFSU. The Employee and Labor Relations Office is part of Human Resources, which is overseen by the AVP of HR, who reports directly to the Vice President of Finance and Administration. . Position Information - Conduct meetings with employees, both represented and non-represented, to revolve grievances and employee concerns. - Guide campus supervisors in reconciling concerns with employee behavior, conduct, and attendance. Professional Behavior - Fosters and promote the Principles of Conduct for a Multi-Cultural University, User-Friendly Principles, and Anti-Bullying - Should be someone who is even-tempered - Ability to work with confidential information ethically and discretely. - High level of emotional intelligence. - Emphasis on regulatory compliance in working toward resolutions - Personal effectiveness and credibility, as demonstrated by interpersonal and professional confidence. - Fosters Diversity and Inclusion . Minimum Qualifications* - Graduation from a four-year college or university - 1-3 years of work experience in management, human resources, law, or related field. (advanced degree may be considered in place of work experience) - Exceptional negotiation, consultation, mediation and facilitation skills - Experience with employment-based investigations (e.g., discrimination, sexual harassment). - Ability to maintain and effectively deal with highly confidential matters and exercise sound judgment and decision-making. . Preferred Qualifications - J.D. or Master's degree in human resources or related field - SPHR Certification - Experience in and knowledge of administration of employment policies in an institution of Higher Education. - Work in a unionized environment. . Pre-Employment Requirements This position requires the successful completion of a background check. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. . How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: Open until filled
San Francisco 1600 Holloway Avenue, San Francisco, CA 94132, USA
Oct 01, 2020
Full Time
Description: Working Title Identity Management Specialist . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* Information Technology Services . Appointment Type* This is a one year probationary position. . Time Base* Full-Time (1.0) . Work Schedule* Monday to Friday: 8:00 a.m. - 5:00 p.m. . Anticipated Hiring Range* $8,750.00 - $9,584.00 Per Month ($105,000.00 - $115,008.00 Annually) Salary is commensurate with experience. . Position Summary* The incumbent, reporting to the Director of Systems Services, and working under the directions and in close collaboration with the Identity Management Lead, as well as following guidance of SF State Information Security, serves as a career-level Analyst in the Accounts team. The incumbent is handling day-to-day operational tasks; such as: access provisioning and de-provisioning, access management business analysis, and maintaining compliance for centralized identity and access management functions. Additionally, the incumbent participates in design and implementation of new and improved processes, as well as tools and technologies that add automation, improve efficiency, enhance user experience. The incumbent participates in required access management audits, and ensures compliance with security policies and practice directives for various SF State assets and their related access requirements. Because this position requires a high-level of privileged access, the incumbent must possess a high-level of accountability. . Position Information Accounts operations for users provisioning and access management in PeopleSoft, Active directory, middleware, and other services - Manage user accounts and directory information requests for additions, changes/corrections and removals - Manage password resets, user locks/unlocks, and administer multi-factor authentication technologies - Process and troubleshoot user access requests including capturing necessary authorizations and approvals - Manage user request for accounts setup and roles provisioning, de-provisioning in Campus Solutions, CFS - Perform accounts and access revokation when users¿ roles change or the user is no longer affiliated with the organization - Manage Active Directory groups and user attributes as necessary to control user access - Manage access control groups, object level access, and necessary approvals for transactions - Maintain audit trail records for changes - Manage access approvals and records through the Service Management Tool such as ServiceNow - Manage the service request workflow for the request routing to the appropriate teams - Effectively communicate with customers and peers - Maintain compliance with CSU and SF State security policies and practice directives - Maintain the concept of least privilege and escalate discrepancies for proper resolution Processes development, improvement, and automation - Gather necessary business requirements for accounts creation and access provisioning processes - Document processes and workflows with visual representation - Continually review existing processes for gaps and areas for improvement - Develop automation for repetitive and time sensitive processes, and to eliminate human error factor - Design, implement and maintain programmatic integrations for user provisioning and access management - Design, implement and maintain tools for user self-service - Develop automated processes for access revocation and access reporting - Participate in Identity and Access Management related projects Other duties as assigned . Minimum Qualifications* To enter this classification, a basic foundation of knowledge and skills in operating systems programs, maintenance and systems administration features is a prerequisite. This foundation would normally be obtained through a bachelor's degree, preferably in computer science, mathematics, or related technical fields, or equivalent technical training and/or experience. Foundation knowledge and skills for the Operating Systems Analyst include a working knowledge of the assigned computer operating systems, systems analysis, and systems-level programming. Expert: Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills . Preferred Qualifications Education: - Education: Bachelor's degree in Computer Science, Engineering or related technical field. Work Experience: - Minimum of three years of operational experience with Enterprise level Identity and Access Management in production environment - Minimum of three years of experience in design, implementation, automation and ongoing support of the processes and tools for user accounts provisioning and administration, and Access Management - Experience supporting Federated SSO (Single Sign On) such as Shibboleth, Okta, ADFS, or others - Experience working in a trusted role, with a focus on confidentiality Technical skills and expertise: - Solid understanding of the core of the Identity and Access Management principles and concepts, such as, but not limited to: - Authentication and Authorization, including multi-factor - User Lifecyle Management - Best practices such as Principle of Least Privilege. - Mandatory, Discretionary and Role-Based access models, and ability to apply them in practice - Solid coding skill in Java programming language - Proficiency in at least one common scripting language - Python, PowerShell, or other - Proficiency in SQL (Oracle Preferred) - Solid knowledge of Active Directory and/or LDAP accounts and group management for the purpose of access controls - Knowledge of PeopleSoft (or comparable ERP) system for accounts provisioning, de-provisioning and role/access management - Desire and ability to automate repetitive processes in a scalable and sustainable way Soft skills: - Passion to understand, learn, and dissect new technologies quickly on your own. - Strong analytical and problem-solving skills - Demonstrated ability to analyze and resolve multi-faceted technology problems - Excellent interpersonal and customer communication skills - Ability to effectively work in a team and independently - Ability to work under pressure and maintain positive demeanor Preferred certifications and specialized technical experience: - Certified Identity and Access Manager (CIAM) - Familiarity with Change Management and ITIL - Experience with Oracle Identity Manager - Possession of a professional security certification, such as: CISSP, GIAC-GISP - DevOps experience . Environmental/Physical/Special Some work outside of business hours would be required to provide systems maintenance. The incumbent will be required to be available by cell phone and may be called after work hours to response to critical service outages. . Pre-Employment Requirements This position requires the successful completion of a background check. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. . CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. . How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: Open until filled
San Francisco 1600 Holloway Avenue, San Francisco, CA 94132, USA
Oct 01, 2020
Full Time
Description: Working Title ServiceNow Technical Lead . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* Information Technology Services . Appointment Type* This is a one year probationary position. . Time Base* Full-Time (1.0) . Work Schedule* Monday to Friday: 8:00 a.m. - 5:00 p.m. . Anticipated Hiring Range* $6,249.00 - $7,500.00 Per Month ($74,988.00 - $90,000.00 Annually) Salary is commensurate with experience. . Position Summary* The Candidate, who reports to the Director of Service Management, is the ServiceNow Technical Lead for ITS and is responsible for maintaining the ServiceNow application, managing incidents related to ServiceNow, and performing enhancements and development to advance the campus' ServiceNow capabilities. The ServiceNow Technical Lead shall be responsible for enhancing the ServiceNow implementation in support of the campus' service management roadmap. The candidate shall capture requirements, propose solution design, implement solutions in ServiceNow, coordinate test acceptance and provide production support. The candidate shall also work closely with other departments on campus who develop on the campus' common instance. The ServiceNow Technical Lead is responsible for extending the ServiceNow applications and managing the ServiceNow Service Portal, including but not limited to: Working with Units/Teams to define services and workflows; building catalog items and workflows in ServiceNow; working with other developers to make sure functionality is appropriate and systems integrations are operational; taking part in the Knowledge Base vetting process to make sure articles are helpful, timely, and accurate; defining and implementing new ServiceNow use cases; advancing the service management capabilities in ServiceNow. In addition to configuration and development work, the ServiceNow Technical Lead prepares, arranges, and performs end-user training, documentation, and product evaluation and recommendations for faculty, students, and staff and provides technical guidance to career and foundation IT staff. The candidate shall track and report on project status. The ServiceNow Technical Lead shall assist in supporting existing ServiceNow capabilities including incident, change, service request and service portal as well as support future goals including, but not limited to, knowledge base, asset management, configuration management, and virtual agent. . Position Information ServiceNow System Administration - Advocate and enable Service Management alignment across campus providers - Understand ServiceNow offerings and apply them to SF State - Develop creative solutions by applying ServiceNow capabilities to service management - Support and enhance Service Management roadmap - Consult with campus units/teams to define services and workflows - Participate in the SF State Service Management Community of Practice - Curate and build service catalog items and associated workflows - Work with developers to make sure user data and other integrations are functioning - Advocate for additional resources when needed - Prepare reports of campus-wide ticketing usage and trends Knowledge Management and Outreach - Create Knowledge Base articles - Assist with curation of the Knowledge Base content - Work with distributed IT units to effectively manage IT service to the campus - Maintain detailed records and document all changes using change management - Designs, develops, and maintains technical documentation Develops and delivers IT training Asset / Software management - Evaluate, test and implement campus-wide asset management solutions - Facilitate the use of asset management systems to track all hardware and software assets and relationships - Maintain detailed records and document all changes using change management - Participate in system-wide and campus-wide software groups Other duties as assigned. . Minimum Qualifications* To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor's degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Expert: Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. . Preferred Qualifications - Bachelor's Degree in an Information Technology or related field; or proven success and leadership as a technical support analyst - Minimum 4 years experience in ServiceNow administration - Ability to document a business process and data flows and translate to ServiceNow configuration - Proficient with business rules, UI policies, UI actions, client script, and access controls - Proven success with ServiceNow report and dashboard development - Familiar with ServiceNow integrations, scripting, and HTML - Experience with ServiceNow modules like asset management, config management, knowledge base and change management, incident management and service request - Managed public service portal - Implementation experience with ITSM and CSM - Solid relationship management and performance management skills - Ability to define user requirements and propose solution design - Ability to balance multiple priorities with varying scope and timing - Excellent analytical and problem-solving skills - Exceptional professional and technical writing skills - Exceptional interpersonal skills and an ability to relay technical information effectively to non-technical users - Very strong ability to reason logically and creatively to identify and resolve problems by understanding high level direction, outlining technical approach, and implementing scalable solutions - Function effectively as a lead member of a team and participate in activities and assignments that will benefit other members of the team or will contribute to the accomplishment of team objectives - Proficient at defining user stories and functional requirements for applications . License/Certification Required ServiceNow Admin certification preferred . Environmental/Physical/Special - May need to work weekend and/or early morning / night hours for special projects. . Pre-Employment Requirements This position requires the successful completion of a background check. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. . CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. . How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: Open until filled
San Francisco 1600 Holloway Avenue, San Francisco, CA 94132, USA
Oct 01, 2020
Full Time
Description: Working Title Monographic Acquisitions Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department* Library Appointment Type* This is a one year probationary position. Time Base* Full-Time (1.0) Work Schedule* Monday to Friday; 8 a.m. to 5 p.m. Anticipated Hiring Range* $4,015.80 - $4,462.00 per month ($48,189.60 - $53,544.00 annually) Salary is commensurate with experience. Position Summary* Under the general direction of the Acquisitions Coordinator, works independently under broad guidelines to execute all activities for the ordering of single-title materials not requiring licensing agreements (e.g., books in both print and electronic formats, microforms, scores, and audio-visual materials) for the Library's collections. Serves as the Library's primary contact with commercial vendors for the set-up of monographic purchases; serves as the unit's primary contact with selector librarians for inquiries on policies and procedures regarding monograph orders. Position Information Monograph Acquisitions and Management: - Acts as the Library's primary liaison with publisher and vendors on the local, national, and international level to initiate orders for all single-title materials that do not require licensing agreements: books (both print and electronic format), maps, microforms, scores, and audio visual materials. - Represents the Collection Management Services (CMS) unit in coordinating monographic orders and processing with selector librarians, with other library units, and with the campus community. - Develops and maintains a thorough knowledge of the "GOBI" system, the external online database of the library's major monograph vendor. - Develops and maintains a thorough knowledge of ALMA, the integrated library system (ILS) database, to perform complex bibliographic searches and to execute order file downloads from the vendor server for the creation of bibliographic and order records. - Utilizing a variety of systems and methods, places orders for titles requested by selector librarians. - Performs complex searches within the ILS to determine whether the title is represented in the library's collection (or a variant or in part), to identify duplicates, and to review orders for cancellation or approval with regard to varying editions and/or serials holdings. - Performs complex searches of the OCLC or online bibliographic utility, identifies appropriate Library-of- Congress-supplied cataloging copy if available, and downloads bibliographic records not available from vendor sites. - Creates bibliographic and order records within the ILS for which no online records are available from external databases and inputs bibliographic/order fields and notes. - Researches vendor alternatives and uses independent judgment and expertise to evaluate which sources will provide the best price, service, discount, or availability for fulfillment of orders. - Responds to faculty inquiries and provides status reports on individual titles in over 70 funds. - Handles problem orders and special processing requests (e.g., titles from foreign or specialized publishers; requests for expedited handling). - Monitors order record status from vendor reports, tracks timely receipt of materials, performs regular claimcycles, troubleshoots faulty transmissions, claims or cancels orders not received or reported on in a timely fashion, and updates records for status on delayed shipments. - Develops and maintains comprehensive and specialized knowledge of subaccount structures within the YBP/GOBI Export software utilized in electronic ordering to assure correct transmission of files for order placement, correct data for the end-processing of materials, and accuracy of encumbrances and expenditures for monthly accounting functions - May train or direct staff in ordering procedures and ILS monographic acquisitions functions. Statistical, Database, and Records Maintenance and Troubleshooting: - On a daily basis, maintains accuracy of statistical data by verifying the set-up of online order records and by emending incorrect codes created by the automated functions of YBP/GOBI downloads. -Closely monitors the GOBI Export function and the MARC bibliographic and order record download within the ILS in order to provide accurate statistical information in support of the library's collection development objectives, the GAAP annual audit reports for the University's Fiscal Affairs Division, and annual CSU systemwide statistics. - Utilizing the ILS software and/or YBP/GOBI software, gathers statistical data for monthly and/or special reports (e.g., reports on code balances, outstanding vs. completed orders, etc.). - Establishes vendor codes (within the Vendor module of the ILS) to determine monographic processing and vendor record consistency. - Maintains vendor accuracy (within the Acquisitions Module of the ILS) for fiscal purposes. - Regularly reviews field codes (within the order records of the ILS) to assure consistency and accuracy of data for expenditure reports. - On a daily basis, analyzes, troubleshoots, and documents FTP transmission errors. - Responds to software connectivity failure within the ILS Data Exchanges function for FTP when uploading or downloading files to or from the vendor server. - Responds to file reception failure between the GOBI database and the YBP server (during FTP order uploads). - Corresponds with technology librarians at the vendor site to resolve transmission errors. Fiscal Accountability and Maintenance: - Uses a University Procurement Card to expedite rush purchases for Reserve Services and for special requests by library faculty. -Works directly with the Library's Business Officer (AA/S II) to monitor the CMS unit's use of credit on a monthly basis, to balance accounts, and to verify purchases. - Works with Fiscal Affairs staff in the University's Accounts Payable division when needed to assure accurate protocol regarding procurement card use and procedures. - Develops and maintains thorough knowledge of tax code regulations for accounts payable purposes. - Attends training updates when needed to maintain current awareness of the CSU system-wide Common Financial System (CFS). - Works closely with the Collection Development Coordinator to inform selector librarians of over-expenditures in 70 specific subject areas and field questions regarding ordering procedures. - As a back-up to the Accounts Payable Officer (LSS III), and to the Receiving program assistant (LSS II), responds to vendor queries regarding forthcoming payments for invoices outstanding and for shipment status. Development/Design and Assessment of Procedures - Establishes and regularly updates written procedures for monographic acquisitions functions as new versions of the electronic acquisitions module undergo changes or as new systems are implemented. - Maintains current written documentation for the initiation and processing of all categories and methods of monographic orders. - Documents online scripts for FTP transfer and EDIFACT order fife placement on the vendor database software and within the ILS. Other duties as assigned At All Times - Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) - Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications* -General understanding of a library's organization structure and key functional operations. - Basic knowledge of library terminology and bibliographic forms and structures. - General understanding of library automated systems and the ability to quickly learn and use campus library systems, as well as related on-line catalogs and systems. - Ability to quickly learn and apply policies and procedures related to assigned functional work area. - Ability to use standard features of office support technology and standard software packages. - Demonstrated proficiency in English grammar, punctuation and spelling, including the ability to clearly communicate verbally and in writing. - Ability to perform standard arithmetic operations. - Ability to work under minimal supervision to perform assigned work. - Ability to work within a diverse environment and be service-oriented in working with patrons and other library staff, including the ability to establish and maintain effective working relationships within and outside the library. Preferred Qualifications - Excellent written and oral communications skills for working with vendors and colleagues across the library. - Ability to fully utilize standard and non-standard features of various on-line resources and standard desktop software packages, including word processing and spreadsheets. - Strong organizational and interpretive skills to oversee all aspects of the program for monographic orders. - Thorough knowledge of operations, policies, procedures, and technologies for the acquisition of materials in an academic library. - Thorough knowledge of library's collection, its organization, terminology, classification schemes, and catalog. - Thorough knowledge of the relationship between the acquisitions unit and other library units such as cataloging, reserve services, and document delivery services. - Thorough knowledge of library accounting and budget procedures and allocation processes and ability to apply this knowledge to handle vendor accounts. Demonstrated ability to: - Use independent judgment and discretion in applying rules, regulations, and procedures within the framework of established library policies. - Ensure a high level of accuracy through a thorough attention to detail. - Establish, prioritize, and modify/adapt procedures in the light of experience. - Perform complex online bibliographic searches. - Create bibliographic records. - Investigate and analyze problems, interpret information, and demonstrate initiative and resourcefulness in proposing workable solutions. - Both work independently with minimal supervision as well as to work cooperatively with others both within and outside the Library. - Assist in the implementation of online library and vendor systems. Previous experience with: - Commercial book vendors and publishers. - Procurement card protocol for acquisitions functions. - Accounts payable invoicing and tax code regulations. - ALMA Acquisitions and Cataloging modules. - OCLC bibliographic utility. - GOBI database (Yankee Book Peddler). - Publisher websites and online catalogs. Core Competencies - embody the following competencies: - Bias toward collaboration and teamwork. - Effective communication across a variety of venues. - Customer/Client Focus with an emphasis in problem solving and resolution. - Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. - Diversity and inclusion. License/Certification Required The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Environmental/Physical/Special This position may require 6-8 hours of computer work daily. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: Open until filled
San Francisco 1600 Holloway Avenue, San Francisco, CA 94132, USA
Oct 01, 2020
Full Time
Description: Working Title Assistant to the Dean, College of Science & Engineering (CoSE) . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* College of Science & Engineering . Appointment Type* This is a one year probationary position. . Time Base* Full-Time (1.0) . Work Schedule* Monday to Friday; 8 a.m. to 5 p.m. . Anticipated Hiring Range* $6,899 to $7,400 per month ($82,788 to $88,800 annually) Salary is commensurate with experience. . Position Summary* Provides administrative support as the CoSE Dean's Assistant and schedules meetings for the Dean as well as college wide meetings. Assists CoSE Dean with confidential tasks, projects and correspondence and prepares reports for Dean as needed. Oversees, trains and provides lead work to several office staff and student assistants to ensure a well-functioning office environment. Communicates information to college community as needed, including oversite of the college website. Reports to Dean of College of Science & Engineering(CoSE). . Position Information Dean's Assistant and Scheduler - Functions as gatekeeper for the Dean. Evaluates and priorities all requests from faculty, staff, students and campus community members. - Maintains the Dean's calendar. Has the ability to make judgments on and prioritize meeting requests, and to make sensible arrangements to Dean's schedules. Maintains confidentiality of meetings and other arrangements as appropriate. - Works closely with the Dean and facilitates communication between college administrators and the Dean involving confidential issues. - Assists Dean in coordinating with key stakeholders and college administrators in insuring that projects critical to the college mission are efficiently handled with a high degree of accuracy and professionalism. - Handles emerging tasks as identified by the Dean and delegates as appropriate. - Prepares correspondence (memos and reports) as needed. - Collects data and prepares reports requested by the Dean. - Identifies, researches and evaluates problems before presenting them to the Dean. - Handles special projects and other duties as assigned in support of the Dean's Office. Dean's Office Management - Serves as Office Manager, and manages college front office staff and student assistants, and oversees front office operations. - Leads, trains and evaluates the work of full time subordinate staff. Schedules and assigns work to staff. Manages workload in areas such as college events and communications.Has recurring contact with members of the campus community (administrators, faculty, staff, and students), visitors to the campus and provides oversight of staff responsible for scheduling the Dean's meetings. - Manages the general email account of the College and responds to or refers inquiries to appropriate offices/individuals. - Screens requests and distributes mass e-mails to all faculty/staff members on behalf of the college after Dean's review/authorization. - Oversees check pick up and distribution process for college. - Supervises the College's Monthly Calendar and College/Department staff directory. College Meeting Organization - Coordinates standing meetings (science council agenda), new science building meetings, donor visits, events, and retreats for the College. - Supports College-wide committees, including Science Council, the College Advisory Board and other committees requested by the Dean. Prepares agenda, attends and provides meeting notes/action items to the Dean and Council /Advisory Board members. - Responsible for composing and independently running College committee elections each semester and maintaining accurate committee membership lists. Provides the Dean with suggestions/input for faculty committee nominees. - Is an active member of the Deans' Assistants' Monthly Meeting Group: Suggests items for discussion; disseminates information from meetings relevant to College/Department Staff and occasionally hosts meetings. Communicates with the group frequently on mutually relevant issues/concerns. - Serves on the College Science Council and attends other meetings as required by the Dean. College Communication - Facilitates internal and external communications for the College as well as the Dean's communications to key stakeholders. - Supports the Dean in maintaining communications with Development Staff and the University Communications Office. - Coordinates information flow to website, science council, staff, and faculty members. - Facilitates updates and web postings on the College website in coordination with IT personnel. - Promotes a positive image of the College and University, responding to inquiries from the Campus Community (e.g., students, faculty, staff, and administrators) and off campus inquiries. - Safeguards the confidentiality of the Dean's Office by exercising discretion in communicating information to faculty members, staff, and students and the various groups served by the University and in handling administrative records, files, and other confidential items. - Other duties as assigned ____________________________________________________________________________ At All Times - Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) - Demonstrate safe work practices for oneself, others and the office environment . Minimum Qualifications* Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. - Extensive and in-depth knowledge of and ability to apply expertise in the advanced theories, principles, methods and practices associated with the functional specialty, program, and/or organizational unit, including applicable internal policies and procedures and pertinent laws and regulations. Laws and regulations are highly complex and require substantial judgment and discretion in interpreting and applying them to the specialty or program area. Incumbents at this level often may have certification in a specialty area. - Substantial and broad knowledge of public and private entities including their organizational and operating structures, internal systems, and functional areas, as well as the impact of critical external entities on an organization. Ability to integrate and apply this knowledge to anticipate problems and assess the impact of proposed solutions on various organizational areas. - Extensive and in-depth knowledge in project management including research and analytical methodologies. - Ability to interpret and integrate complex data and information to formulate appropriate courses of action which have broad and far reaching impact. - Ability to understand and analyze complex problems from a future-oriented and broad interactive perspective and readily develop proactive solutions that integrate strategic goals into tactical operations. - Ability to effectively use applicable information systems and applications in analysis, research, and reporting activities and projects. - Ability to effectively communicate with and influence high-level and diverse contacts inside and outside of the CSU system. - Ability to effectively use all communication methods and formats and to use expertise, as well as persuasion and negotiation skills, to build consensus to achieve short- and long-term goals and objectives. . Preferred Qualifications - Master's degree and/or equivalent training and at least 5 years of relevant executive administrative support experience. - Possesses excellent oral and written communication skills; is able to plan, organize, coordinate and perform work in complex situations and is able to effectively research and analyze problems. Detail oriented. Ability to coordinate and complete projects. Ability to make constructive recommendations for improvement in methods and procedures. - Knowledge of and familiarity with College programs, Chairs, faculty, staff and University policies and procedures and/or how to acquire additional information about them. - Knowledge of general higher education policies and procedures, ideally those specific to the CSU. - Experience in social media use, web page tools and survey software (i.e., Qualtrics, SurveyMonkey). Computer skills including standard word-processing, spreadsheet, database, and communication software. Ability to learn campus-wide database and IT systems. - Ability to work independently, take initiative, and multi-task. Ability to reschedule work based on shifting priorities. Ability to anticipate department needs and develop systems for gratifying those needs as appropriate. - Ability to establish and maintain effective working relationships and accomplish work through others. ____________________________________________________________________________ Core Competencies - embody the following competencies: - Bias toward collaboration and teamwork. - Effective communication across a variety of venues. - Customer/Client Focus with an emphasis in problem solving and resolution. - Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. - Diversity and inclusion. . License/Certification Required The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. . Pre-Employment Requirements This position requires the successful completion of a background check. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. . CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. . How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. . Application Deadline This position is open until filled. Review of applications will begin 06/15/2020. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. . Closing Date/Time: Open until filled
San Francisco 1600 Holloway Avenue, San Francisco, CA 94132, USA
Oct 01, 2020
Full Time
Description: Working Title Associate Vice President of University Development Administrator Level This position is an Administrator IV in the California State University Management Personnel Plan (MPP), reporting to the Vice President of University Advancement. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department* University Advancement Time Base* Full-Time (1.0) Anticipated Hiring Range* $13,334 to $14,584 per month ($160,008 to $175,008 annually) Salary is commensurate with experience. Position Summary* Reporting to the Vice President of University Advancement, the AVP for Development is responsible for planning and implementing San Francisco State's fundraising goals through strategic development, management and solicitation of major individual donors, as well as corporate and foundation and planned giving prospects. The incumbent will also personally cultivate and solicit major gifts and manage a portfolio of donors and prospects as well as overseeing the planning activities leading to a new comprehensive campaign. This position offers an opportunity to lead and work with an exceptional team that shares a commitment to the transformative importance of mission-driven public higher education. Position Information Primary Responsibilities - Lead a motivated and diverse team consisting of major gift officers, development staff in corporate and foundation relations and planned giving, a development communications and donor relations team, a prospect research team, and an administrative support team. - Build and model a strong collaborative and collegial culture across Development, championing an ethos of equity and inclusion, mutual respect, cooperation, cultural competency, and shared commitment to successful outcomes. - Direct and manage all major gift fundraising, programs, and campaigns. - Carry a limited portfolio of prospects and attain annual portfolio fundraising goals. - Supervise Development personnel in establishing goals, objectives, performance standards, operating policies and procedures, and evaluation processes to monitor progress in achieving assigned goals. - Serve as a resource and role model to staff on matters of prospect strategy and offer new approaches and techniques; seek to provide creative solutions to complex solicitations; rely on past experience in the field and remain current with evolving trends in philanthropy. - Work with the Vice President of University Advancement to coordinate SF State Foundation board directors, define development priorities, and actively engage in development-related activities. - Act as champion of the Development department, establishing strong relationships with University partners across the campus, sharing accomplishments, & interpreting development¿s purpose and value externally. - Identify ties to SF State via specific corporate or foundation interests and through senior decision makers, alumni, friends, faculty, staff, and parents. - Establish and strengthen relationships with existing donors in an effort to increase both current and planned gifts. - Develop and coordinate an effective program for donor recognition, involvement, and stewardship. - Create effective marketing programs to maximize outreach and engender further interest in annual, major, capital and planned gift campaigns. - Evaluate current development policies and procedures. Develop and codify them based on industry best practices. - Draft plan for professional development pathways for staff to enhance skills and support retention. - Outline clear annual goals, manage solicitation activities, and oversee the timely tracking and acknowledgment of all major gift donors and prospects. - Facilitate relationships between potential and current donors and the University¿s leadership, deans, faculty, staff, volunteers, and others. - Manage productive relationships with other University Advancement units, including Strategic Marketing and Communications, Alumni Engagement and Annual Fund, University Events and Protocol, and Advancement Services & Operations. - Refine and fully implement prospect and portfolio management processes that ensure maximum results by development officers. - Develop an annual business plan and budget for University Development - Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) - Demonstrate safe work practices for oneself, others and the office environment. Other Duties as Assigned ____________________________________________________________________________ EMBODY THE SIX ROLES OF LEADER A. Structure Work: effectively manage and direct workflow, create clear position descriptions, clarify roles and expectations; improve processes for efficiency and effectiveness, empower employees, and delegate work. B. Manage Talent: hire, coach, and develop employees; ensure a level of diversity that encourages every employee to contribute to their fullest potential. C. Inspire Performance: set clear goals, monitor performance, coach for results, recognize and address performance outcomes D. Build Teams: build trust and collaboration among direct reports, peers, campus stakeholders, and supervisors E. Use & Share Information: convey effective oral and written communication to large and small groups; steward of financial planning and fiscal management; apply policies, procedures, and campus protocols; adopt technology for improved performance; retain knowledge of applicable Collective Bargaining Agreements; project professional presence and nonverbal behavior F. Facilitate Change: encourage others to develop innovative approaches to addressing problems and opportunities; facilitate the implementation and acceptance of change within the workplace. Minimum Qualifications* - A minimum of 8-10 years of experience in major gifts or fundraising or a similar background is required. Experience in higher education is strongly preferred. - Demonstrated experience in implementing a prospect management and tracking system to ensure productivity and accountability. - Proven track record in raising major gifts. - Proven success in leadership, management, and talent retention. - Extensive knowledge of the corporate and foundation community. - The ability to provide strong and innovative leadership in developing and implementing programs. - Ability to persuade and motivate others, and to earn the respect and partnership of SF State leadership and influential volunteers. - Excellent written and oral communication skills. - Technical knowledge in a variety of fundraising areas, especially planned giving. - Function effectively as a member of a team; commitment to participating in activities and assignments that will benefit other members of the team or will contribute to the accomplishment of team objectives. - Experience in the management of writing and editing persuasive materials including grant proposals, information brochures, and letters. - Computer literate and knowledge of university development databases/spreadsheets including formulas and functions. - Bachelor's degree or the equivalent in experience is required. - Must pass Live Scan background check. Preferred Qualifications - Leadership experience in a multi-year comprehensive campaign in higher education strongly preferred. - CFRE accreditation is desirable. - Master's degree preferred Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in ONE file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Application Deadline This position is open until filled. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
San Francisco 1600 Holloway Avenue, San Francisco, CA 94132, USA
Oct 01, 2020
Full Time
Description: Working Title Associate Director, Stewardship & External Relations . Administrator Level This position is an Administrator I in the California State University Management Personnel Plan (MPP), reporting to the Associate Vice President of Operations. . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* Advancement Services . Time Base* Full-Time (1.0) . Work Schedule* Monday - Friday; 8:00 a.m. - 5:00 p.m. . Anticipated Hiring Range* $5,417 to $6,667 per month ($65,004 to $80,004 annually) Salary is commensurate with experience. . Position Summary* Reporting to the Associate Vice President of Operations, the Associate Director of Stewardship & External Relations is responsible for the oversight of the scholarship and endowment reporting processes; and will work with Foundation leadership in the areas of fund analysis, fund administration, accountability and other donor relations/stewardship responsibilities for the SF State University Foundation. This position is also responsible for coordinating University efforts to administer, award, and report on all scholarships - both endowed and current-use - in close collaboration with colleagues in Development and Donor Relations. . Position Information Gift Acknowledgement, Pledge Reminders, and Stewardship - In conjunction with development officers, acts as a point person in response to donor inquiries regarding established Foundation funds. - Develops templates and implement policies on gifts and pledges. - Provides a high level of professionalism, responsiveness and customer service to internal and external constituencies. - Liaises with Advancement Services department (particularly the gift records and gift processing team), the President's Office, and the Vice President of Advancement's Office to recognize gifts/grants and facilitate signatures on acknowledgment letters to major donors - In accordance with Advancement's stewardship plan and gift acknowledgement policies, manages the timely production of personalized gift acknowledgment letters for gifts of $1,000 and above, including preparing letters for the University president's signature - Tracks and creates personalized pledge reminders for non-annual fund gift pledges of $1,000 and above. Also creates similar pledge reminders as requested by Advancement or University leadership, or by development officers as time allows, outside of the quarterly cycle. Scholarship Oversight - Shepherds, from beginning to end, all scholarships on behalf of University Advancement. - Coordinates all aspects of endowed and current-use scholarship administration and processes across the University to ensure that scholarships are adequately funded, awarded in a timely manner, that donors are notified of awards and sent thank you notices in a timely manner, and that donors are recognized according to the University's stewardship plan. Offices whose efforts are to be coordinated include Advancement, the Office of Financial Aid, the University Corporation, SFSU Foundation, department chairs, administrators and scholarship fund project directors to facilitate the flow of information, ensure that the aforementioned objectives are realized and that scholarship records are current. - Identifies and collaborates with administering faculty, staff and development directors to resolve issues that may impact the timely awarding of funds and provide consultation on scholarship gift agreements to ensure their compliance with the policies of the Foundation, the University Corporation, University, CSU directives, and federal and state laws governing financial aid. - Encourages and provides best practice options, templates, and other support to scholarship award administrators and relevant faculty to ensure that they are announcing and publicizing available awards. Confirms that the award has been given to recipients and that the donor has been acknowledged with a thank you letter from the awardee. - Develops processes to ensure awards are disbursed and acknowledged properly for scholarships that are not incorporated into the automated scholarship management system. - Tracks and monitors the current status/fiscal health of the University's numerous and rapidly expanding current use and endowed scholarship accounts. - Alerts the appropriate staff (project director, department office staff, et al.) to submit the necessary documentation (special project agreements, endowed fund agreements, etc.) to University Corporation and the SFSU Foundation to establish and maintain scholarship accounts. - Directs the post-acceptance process for the Blackbaud Award Management system and produces its related reporting, obtaining high quality collateral from recipients in advancement of stewardship goals for the purposes of timely reporting to donors, recognition of gifts and the elevation of departmental publications. - Ensures scholarship reporting as far as scholarship amounts and award recipients is captured in the Advance database or new advancement CRM system. - Serves as the Foundation's liaison for donor relations activities between University Advancement, foundation board members, the Office of Financial Aid, the University Corporation San Francisco State, department chairs and administrators and scholarship fund project directors to facilitate the flow of information and ensure that the aforementioned objectives are realized. Donor Services - Collaborates with project directors, departmental administrators and key staff at the Foundation and/or University Corporation to facilitate the prompt establishment of unique funds through appropriate documentation, including preparing the Special Project Agreement and the Endowed Fund Agreement, and communicating the process to establish these funds to internal and external groups such as donors, Deans and other campus administrators. - Provides updates and analyses of donor-funded accounts, upon request or as scheduled. This will require substantial judgment in the analysis, interpretation and application of policies and procedures relating to endowment management and fund administration. - Partners with development directors and Advancement Services & Operations personnel to develop gift agreements and MOU's that conform to policies instituted by the Foundation, University and the CSU, in line with the Uniform Prudent Management of Institutional Fund Act (UPMIFA) and the Council for the Advancement and Support of Education. - Monitors philanthropically-funded accounts held by the Foundation to ensure that program directors are administering gifts in accordance with donor intent. - Works with scholarship committees and department chairs to ensure that scholarships are being awarded in a timely manner and provides leadership/expertise on scholarship administration on behalf of the Foundation. Provides mid-year updates on endowment payouts to guide strategic planning at the college and department levels, as needed. - Oversees the annual production of high quality endowment reports, ensuring these reports are attached in the Advance database as a contact report. - Coordinates and collaborates with the donor relations team in the Office of University Development in the reporting of and execution of general stewardship responsibilities. Professional Behavior - Demonstrates behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) - Demonstrates safe work practices for oneself, others and the office environment. Incumbent must have a significant level of independence and autonomy in accomplishing the responsibilities of the position. He/she must possess broad knowledge of endowment and scholarship administration and must be able to analyze, interpret and apply these principles. The incumbent must be able to contribute to the development or amendment of policies and procedures to facilitate the solicitation and acceptance of gifts through to the awarding of scholarships. The ability to interact comfortably, tactfully, and effectively with varied internal and external constituencies is essential. A service orientation with all constituents is also essential. Incumbent interacts on behalf of the University and the Foundation with donors from all of the University's various constituencies. Must display a high level of maturity and personal integrity and ability to understand, develop, and sustain resilient and dynamic relationships with donors, colleagues, and senior management. Incumbent must be able to effectively communicate in writing. This position is responsible for creating meaningful opportunities to engage donors from all "walks of life" and has a significant effect on the University's ability to recognize, retain and increase the commitments of current and future donors - which, in turn, affects private giving that enables the University to provide the best education possible to its students. Other Duties as Assigned . Minimum Qualifications* - Bachelor's degree and three to five years of experience in a non-profit fundraising environment, preferably in higher education (or a comparably complex organization) in development, scholarships, donor stewardship, advancement services or related field - A working knowledge of databases (preferably Advance/AWA or CRM systems), Campus Financial Systems (PeopleSoft), Microsoft Office, especially Excel, and ability to work in a PC/Network environment is necessary - Ability to understand and interpret financial data for donor and endowment reports - Demonstrated ability to establish and maintain effective relationships and interactions with high level internal and external individuals is essential - Must have experience managing highly sensitive information with the highest level of confidentiality - Demonstrated proactive service-orientation toward internal and external constituents. Excellent organizational, interpersonal, verbal and written communication skills are essential. - Ability to work independently with minimal supervision is required. Adept at problem solving and using judgment in situations requiring independent initiative and tact. - Proven skills and ability to manage multi-phase projects from inception to completion, including the ability to build consensus among team members and balance multiple concurrent priorities. - Detail oriented, well organized, focused and goal-oriented, with a high level of initiative and energy. . Environmental/Physical/Special - Flexible schedule including evenings, weekends and holidays. - Must possess a valid California driver's license and comply with Defensive Driver's Training Program requirements. - Ability to travel throughout the Bay Area and other regions. Periodic air travel required. - Must pass Live Scan background check. . Pre-Employment Requirements This position requires the successful completion of a background check. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. . How To Apply Submit an online application and upload in ONE file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. . Application Deadline Open Until Filled. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
San Francisco 1600 Holloway Avenue, San Francisco, CA 94132, USA
Oct 01, 2020
Full Time
Description: Working Title Graduation Evaluator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department* Registrar's Office Appointment Type* This is a one year probationary position. Time Base* Full-Time (1.0) Work Schedule* Monday to Friday; 8 a.m. to 5 p.m. Anticipated Hiring Range* $4,304 per month ($51,648 annually) Salary is commensurate with experience. Position Summary* Reporting to and receiving direction from the Assistant Registrar, this position is responsible for advising, counseling, and performing complex tasks related to updating degree progress reports, processing applications, and awarding degrees to undergraduate students at SF State University. This position provides academic assessment and analysis for undergraduate students attempting to complete Title 5, California State University (CSU) and SF State graduation requirements. Responsibilities include, but are not limited to the following: - Incumbent will advise degree applicants regarding university policies, procedures, and degree requirements. - Evaluate and verify degree requirements based on established university policies and procedures. - Confer degrees when all requirements are verified. - Work with academic departments and the advising center to ensure that requirements enforced in the degree progress report accurately reflect general education and major requirements at SF State. - Verify and maintain degree progress reports in Campus Solutions (CS) based on graduation requirements published in the SF State bulletin. - Advise students, staff, and faculty with understanding their degree progress reports, which includes adding course substitutions and exceptions on the student record. - Analyze academic documents and policy to assist students in appropriate appeal processes, and provide information on requirements in person, by phone and by email. - Notify students of graduation evaluation results and explain appropriate options to satisfy outstanding requirements, explaining relevant policies, regulations, and procedures. - Refer students to other academic departments when appropriate. - Collaborate with colleges, departments, and other academic units to resolve issues related to completion of General Education, major and/or minor requirements for students who have applied for graduation. Position Information Evaluate Student Records and Degree Requirements: - Coordinate and conduct the review and evaluation of an assigned portion of undergraduate applications for graduation. Determine eligibility for graduation using electronically submitted and/or paper application data, transcripts, degree progress reports, and petitions. Advise and solve problems with individual applications for graduation by obtaining additional information from applicants, advisors, faculty and staff. Interpret and apply policies to unusual cases and determine when to refer unusual cases to the management team. Review National Collegiate Athletic Association (NCAA) eligibility for continuing student athletes. Maintain and Update Degree Progress Report: - Monitor and update degree progress reports by major using SF State bulletin copy, academic department materials, and data provided by the office of Academic Planning and Assessment. Create, test, and manage the documentation for majors. Update and maintain other parts of the degree progress report including individual student exceptions granted by departments and the advising center. Advise Students and Support Commencement Process: - Help students, staff and faculty resolve problems related to records maintained by the Registrar's Office to answer specific questions directly related to degree progress reports and graduation evaluations. Counsel denied applicants regarding options and alternatives. Provide general undergraduate degree application and commencement information via phone, email and at One Stop area. Advise undergraduate degree applicants regarding application processing and eligibility requirements. Work with SF State's Commencement Committee to ensure that all students are included in commencement communications. Work with the SF State Bookstore to troubleshoot regalia rental and commencement ticket problems. Other duties as assigned Minimum Qualifications* Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of the professional experience. Education: Equivalent to graduation from a four'syear college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year for year basis. Preferred Qualifications - Bachelor's Degree. - Experience awarding degrees to undergraduate students graduating from instructions within the CSU system. - Experience updating degree progress reports and updating student academic records using CS/PeopleSoft and/or other student information systems. - Experience in analyzing, reviewing, and interpreting academic policies and procedures as well as student documents and degree progress reports. - Experience in a higher education enrollment management environment, preferably in records, graduation evaluations, advising, admissions and/or degree audit. - Experience in customer service with a proven ability to communicate with students using current technology. - Experience with or ability to obtain quick working knowledge of CS/PeopleSoft, Microsoft Office Suites, OnBase and other student service based technology systems. Environmental/Physical/Special Sustained computer use. May be required to travel to off campus locations for special activities or conferences. May be required to work evenings and or weekend events. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Employee must refrain from wearing scented products to ensure access for people with chemical sensitivities. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Application Deadline This position is open until filled. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
San Francisco 1600 Holloway Avenue, San Francisco, CA 94132, USA
Oct 01, 2020
Full Time
Description: Working Title Undergraduate Recruitment Specialist Positions Available 2 Positions Available. SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department* Undergraduate Admissions & Recruitment Appointment Type* This is a one year probationary position. Time Base* Full-Time (1.0) Work Schedule* Monday to Friday; 8 a.m. to 5 p.m. Anticipated Hiring Range* $4,304 per month ($51,648 annually) Salary is commensurate with experience. Position Summary* Under the direct supervision of the Associate Director of Undergraduate Recruitment, the Undergraduate Recruitment Specialist represents SF State at high school/community college visits, college nights/fairs, and transfer days/fairs as assigned. Incumbent plans visits to schools, schedules and makes presentations, and follow-up visits; identifies potential students, and provides information about higher education generally, and the California State University (CSU) and SF State, specifically; and behaves in a manner that promotes goodwill on behalf of the University. Incumbent recruits, advises, and evaluates admissions requirements for prospective undergraduate students to SF State and the CSU system. The incumbent educates the public (including K-12, Community College, Community Based Organizations, and SF State stakeholders) about admissions requirements, policies, and processes and developing and implementing programs for student recruitment. Position Information Outreach and Advising - Provide direct pre-admissions assistance and follow-up for students interested in CSU/SF State University. This includes providing workshops, presentations, and conducting individual and group pre-admissions advising sessions, both on and off campus, and preliminary transcript evaluations. Conduct school visitations and attend college fairs, transfer days, and CSU Counselor Conferences providing outreach services and procedural assistance to perspective students. Conduct follow-up visits and plan and implement yield activities in the Spring. Provide training and updates for Community Colleges, K-12, Community Based Organizations, and SF State stakeholders. Support daily outreach work including phone duty, counter duty, presentations and student advising. These activities are conducted in-person and virtually using current technologies. Campus Representation - Represent the Office of Undergraduate Admissions & Recruitment of SF State at selected campus, community, and statewide CSU events, outreach activities, counselor meetings/conferences, and other special events. Participate in department and campus committees, programs and projects as assigned. Maintain a thorough and comprehensive knowledge of admissions practices for special populations, programs and services including, but not limited to, the following areas: Admissions, EOP, Veterans, Associate Degree for Transfers (AD-T), Office of International Programs (OIP), Metro Academies, Athletics, AB540/undocumented students, Early Start, New Student Programs, Housing, Financial Aid, Residential Life, Academic Colleges, Majors and Programs, SF State General Education patterns, Alumni, etc. Special Events and Social Media - Assist in the planning and implementation of on and off campus special events, including Gator Days, College Fairs, Counselor Conferences and various events where the University engages with prospective students and their parents and counselors. Participate in various virtual student recruitment and outreach campaigns. Percentages noted serve as rough guidelines, and the incumbent needs to demonstrate appropriate flexibility and be prepared to adjust responsibilities on an "as needed" basis in response to changing workplace priorities and constituency demands. Other duties as assigned. Minimum Qualifications* Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master's degree in a job-related field may be substituted for one year of the professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Preferred Qualifications - Experience with setting up and conducting virtual meetings using current technologies. - Excellent oral and written communication skills. - Master's degree preferred. - Bilingual skills highly desirable. - Ability to rapidly acquire knowledge of enrollment and student services programs, policies, procedures, and practices, SF State Bulletin, CSU applications, Educational Opportunity Program (EOP) information and supplementary forms, FAFSA (Free Application for Federal Student Aid), and various admissions equity programs targeting underserved students. - Ability to acquire and maintain current knowledge of K-12 and higher education issues. - Knowledge of Microsoft Office and other computer and software tools. Environmental/Physical/Special - Seventy percent of time is spent off campus at school or community sites when off-campus travel is permitted. - Must transport outreach materials to and from site; must load and unload materials weighing up to 50 pounds each. - Must sometimes travel by air and stay overnight in hotels when attending outreach functions and professional development events. - Ability and willingness to accommodate flexible work schedule that includes evenings and weekends, providing outreach services to students and community agencies. - Required to travel to off-campus locations for special activities or conferences. - Must be willing and able to travel distances of 50 miles or more throughout California, including nights and weekends. - Must have access to a car with current registration and automobile insurance to travel to school sites, college fairs, and pre-admissions events within California; if no access to a car, must make own transportation arrangements to meet outreach commitments on time. - Must adhere to the Family Education Rights and Privacy Act (FERPA) and the California Information Practices Act by maintaining confidentiality of student information. - Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Application Deadline This position is open until filled. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Closing Date/Time: Open until filled
San Francisco 1600 Holloway Avenue, San Francisco, CA 94132, USA
Oct 01, 2020
Full Time
Description: Working Title CEETL Administrative Coordinator . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* Center for Equity and Excellence in Teaching and Learning (CEETL), Faculty Affairs . Appointment Type* Temporary CSUEU position: Position to end on or before 05/30/2021. Permanent status may be earned in this position if it is renewed for four years without a break in service in accordance with collective bargaining agreement provisions. . Time Base* Full-Time (1.0) . Work Schedule* Monday to Friday; 8 a.m. to 5 p.m. . Anticipated Hiring Range* $4,697 to $5,219 per month ($56,364 to $62,628 annually) Salary is commensurate with experience. . Position Summary* Reporting to the Director of Teaching and Learning Programs and Services within Faculty Affairs, and working within the Center for Equity & Excellence in Teaching and Learning (CEETL), this position is a core member of the CEETL team, interfacing with and providing administrative support to faculty, staff and the campus community as they develop and engage in programs that promote inclusive and anti-racist pedagogies in support of student success. Critical administrative tasks are related to budgeting, procurement and events management, and include planning and carrying out event and program logistics, purchasing supplies and ordering hospitality, activating and monitoring event registrations, tracking and awarding certifications of completion, and processing payments of faculty stipends and honoraria. The CEETL Administrative Coordinator should have strong interpersonal and communication skills and a demonstrated commitment to justice, equity, diversity and inclusion. . Position Information Budgeting & Procurement: Provides administrative support for budgeting and procurement processes, including; - Processing budget transactions across multiple accounts; - Purchasing supplies and services; - Processing faculty stipends and honoraria; - Onboarding and tracking staff and student employee time and leave. Project & Event Management: Provides administrative support for project and event management, including: - Scheduling rooms and facilitators; - Tracking participant registrations and following up with participants; - Providing for hospitality through ordering, payment, set-up and break-down; - Supporting a variety of initiatives, including the Equitable Teaching Workshop Series, First Year Experience Faculty Learning Circles, New Faculty Orientations, Institutes, and the Annual Faculty Retreat. Other duties as assigned. ____________________________________________________________________________ At All Times: - Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D); and - Demonstrate safe work practices for oneself, others and the office environment. . Minimum Qualifications* - Working knowledge of budget policies and procedures; - Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the Center for Equity & Excellence in Teaching & Learning and Faculty Affairs; - Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques; - Ability to compile, write, and present reports related to program or administrative specialty; - Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit; - Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved; - Ability to make independent decisions and exercise sound judgment; . Preferred Qualifications - Demonstrated commitment to honor, promote and advocate for justice, equity, diversity and inclusion in support of student success. ____________________________________________________________________________ Core Competencies - embody the following competencies: - Bias toward collaboration and teamwork. - Effective oral, written and nonverbal communication skills. - Customer/Client focus with an emphasis in problem solving and resolution. - Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. - Diversity and inclusion. . Pre-Employment Requirements This position requires the successful completion of a background check. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. Closing Date/Time: Open until filled
San Francisco 1600 Holloway Avenue, San Francisco, CA 94132, USA
Oct 01, 2020
Full Time
Description: Working Title CEETL Digital Media Specialist . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* Center for Equity and Excellence in Teaching and Learning (CEETL), Faculty Affairs . Appointment Type* Temporary CSUEU position: Position to end on or before 05/30/2021. Permanent status may be earned in this position if it is renewed for four years without a break in service in accordance with collective bargaining agreement provisions. . Time Base* Full-Time (1.0) . Work Schedule* Monday to Friday; 8 a.m. to 5 p.m. . Anticipated Hiring Range* $4,918 to $5,464 per month ($59,016 to $65,568 annually) Salary is commensurate with experience. . Position Summary* Reporting to the Director of Teaching and Learning Programs and Services within the Center for Equity & Excellence in Teaching and Learning (CEETL), this position supports the campus community in the design and development of instructional digital media productions that apply inclusive, anti-racist, and liberatory pedagogies in support of student success. Working primarily through remote and computer modalities, and in collaborative consultation with CEETL faculty and staff, work activities include performing the technical, aesthetic and programmatic components of video, audio, and photographic productions during all of its production stages, as well as supporting faculty and staff in the creation of their own instructional digital media. The Digital Media Specialist should have strong visual and interpersonal communication skills, a solid foundation in photographic and video production techniques during pre-production, production and post-production stages, and a demonstrated commitment to honoring and promoting equity and inclusion in all its forms. . Position Information Digital Media Consultations - Advises faculty, students and staff on the technical and conceptual requirements and execution of their digital video work to help achieve the instructional and/or promotional objectives, especially in online synchronous and asynchronous environments; - Coordinates documentation and instructional materials for these activities. Digital Media Production: - Performs the technical, aesthetic and programmatic components of video, audio, and photographic productions during all of its production cycle, including preproduction, production and post-production stages; - Applies inclusive and anti-racist representation and design principles that honor, communicate and promote justice, equity, diversity and inclusion; - Ensures digital media products meet University and industry standards for accessibility, branding, graphics, usability, and best practices for delivering information and experiences in digital environments. Other duties as assigned. . Minimum Qualifications* - Thorough knowledge of production techniques and equipment. General knowledge of production principles and practices for instructional media. - Ability to develop, create, stage and/ or produce professional quality visuals and evaluate production effectiveness in meeting objectives. - Strong writing skills including the ability to learn narration and continuity script writing. - Working knowledge of tools for authoring interactive multimedia products delivered via a variety of synchronous and asynchronous techniques. - Strong organizational skills to independently manage and coordinate all facets of production, budgets and other projects. - Solid to advanced photographic capabilities, as well as photographic processing and manipulation skills. - Ability to work with and train students involved in production projects. - Working knowledge of techniques, materials and equipment used in the production of instructional media and related communication assignments. . Preferred Qualifications - Demonstrated ability to apply inclusive and anti-racist pedagogies to instructional digital media production. - Demonstrated commitment to honor, promote and advocate for justice, equity, diversity and inclusion in support of student success. ____________________________________________________________________________ Core Competencies - embody the following competencies: - Bias toward collaboration and teamwork. - Effective oral, written and nonverbal communication skills. - Customer/Client focus with an emphasis in problem solving and resolution. - Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. - Diversity and inclusion. . Pre-Employment Requirements This position requires the successful completion of a background check. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. . Closing Date/Time: Open until filled
San Francisco 1600 Holloway Avenue, San Francisco, CA 94132, USA
Oct 01, 2020
Full Time
Description: Working Title Instructional Designer . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* Center for Equity and Excellence in Teaching and Learning (CEETL), Faculty Affairs . Appointment Type* Temporary CSUEU position: Position to end on or before 05/30/2021. Permanent status may be earned in this position if it is renewed for four years without a break in service in accordance with collective bargaining agreement provisions. . Time Base* Full-Time (1.0) . Work Schedule* Monday to Friday; 8 a.m. to 5 p.m. . Anticipated Hiring Range* $5,485 to $6,094 per month ($65,820 to $73,128 annually) Salary is commensurate with experience. . Position Summary* Reporting to the Director of Teaching and Learning Programs and Services within the Center for Equity & Excellence in Teaching and Learning (CEETL), this position supports the campus community in the design and development of learning experiences that apply inclusive, anti-racist, and liberatory pedagogies in support of student success. Working primarily through remote and computer modalities, and in collaborative consultation with CEETL faculty and staff, work activities include instructional design, individual and group consultation, instructional materials development, project management, faculty development, and user support. In addition, this position provides support for CEETL initiatives, which may include remote faculty development programming; programming and leadership for projects aligned with university initiatives; and/or campus communications and outreach, especially as they relate to justice, equity, diversity and inclusion. . Position Information - Course design consultations with individuals, departments and colleges on evidence-based, inclusive pedagogies for student success in face-to-face, hybrid and online modalities. - Design, development and delivery of faculty development programming, instructional materials, and events in support of justice, equity, diversity and inclusion in synchronous, asynchronous, and hybrid formats. - Provide project support to CEETL programs and initiatives by leading and/or contributing to the completion of work assignments, in collaboration with colleagues and campus partners. - Other duties as assigned. . Minimum Qualifications* - Knowledge of instructional design theories and methodologies and ability to apply them. - Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions - Ability to design, develop, and implement instructional applications. - Subject matter expertise in specialized discipline or body of knowledge related to inclusive pedagogies. . Preferred Qualifications - Demonstrate ability to apply inclusive and anti-racist pedagogies to course design, development and delivery. - Demonstrate commitment to honor, promote and advocate for justice, equity, diversity and inclusion in support of student success. ____________________________________________________________________________ Core Competencies - embody the following competencies: - Bias toward collaboration and teamwork. - Effective oral, written and nonverbal communication skills. - Customer/Client focus with an emphasis in problem solving and resolution. - Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. - Diversity and inclusion. . Pre-Employment Requirements This position requires the successful completion of a background check. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. Closing Date/Time: Open until filled
San Francisco 1600 Holloway Avenue, San Francisco, CA 94132, USA
Oct 01, 2020
Full Time
Description: Working Title Technical Project Manager . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* Information Technology Services . Appointment Type* Temporary: Position will end on or before 09/20/2021. Permanent status cannot be earned in this position. . Time Base* Full-Time (1.0) . Work Schedule* Monday to Friday: 8:00 a.m. - 5:00 p.m. . Anticipated Hiring Range* $6,250.00 - $7,500.00 Per Month ($75,000.00 - $90,000.00 Annually) Salary is commensurate with experience. . Position Summary* Reporting to the Manager of the Project Management Office, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multidisciplinary stakeholder and project team buy-in, apply his or her knowledge and understanding of industry accepted methodologies (i.e., Project Management Body of Knowledge [PMBOK]) and lessons learned from past experience to facilitate project success. The Technical Project Manager will provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical experience and training, the incumbent works with all the Information Technology Services departments and functional divisions during the course of managing projects, with an emphasis on projects incorporating technology to support student success, teaching, learning, and research. The incumbent will also work with the Manager, other project managers, and ITS colleagues to develop and implement maturing project management policies and procedures. This incumbent will develop a thorough understanding of Information Technology services and how they each support projects. Work hours are typically Monday through Friday, 8 AM to 5 PM; other hours as required. . Position Information Plans Projects Under minimal direction: - Consults with project sponsors to clarify project scope, deliverables, timelines, and analyze risk. - Interacts with users and other stakeholders (administration, faculty, staff, students, vendors) to further understand requirements. - Develops the project plan as needed to identify and organize project resources, assigning and clarifying roles and responsibilities, establish project schedule, plan for communication, risk, budget, and quality assurance. - Uses presentation and communication skills and tools to communicate project vision and plans to team and stakeholders. - Works with Information Security, Networking, Operations, Identity Management, and other information technology departments to plan for proper system and security design, best practices, and service transition. - Works with Service Desk and IT Training and Communications Coordinator to plan project communications to the users and campus community. - Documents project planning in the project and portfolio management tool. Executes Technical Projects - Applies certified PM tools and methodologies to achieve project milestones, maintain scope, and execute project plans. - Observes project team dynamics to ensure effective team member synergies and to resolve team issues. - Creates progressive milestones to recognize successes, provide feedback, and motivate the project team. - Gathers and analyzes project metrics to evaluate project performance and to manage issues, risk and changes of scope. - Coordinates with technical managers and resources from Information Security, Networking, Operations and other information technology departments to execute the plan, utilizing past experience and knowledge to look for gaps or risks. - Communicates with stakeholders, senior management and project leaders to discuss issues and resolutions and to authorize scope changes. - Maintains project status and appropriate documents such as requirements, issues, and risk in the project and portfolio management tool. Monitors and Controls Projects - Utilizes PM tools to manage project timelines and accuracy, ensure project resource commitments are met, and track activities and variances. - Performs assessments throughout projects to identify risks and their potential impact and to develop response strategies for managing and mitigating risk factors. - Using email, Word, Visio, Excel, and the project software as appropriate, interacts with project customers to verify completion dates, review milestone expectations, and to manage Information Technology Services f ITS) personnel resource schedules. - Interacts with Functional Managers to manage resources and to meet project commitments and avoid delays and conflicts. - Offers sponsors solutions to problems with imaginative, thorough, and practicable solutions. Closes Projects - Evaluates project achievements and facilitates the ¿lessons learned¿ process to provide documented historical information for future projects. - Obtains formal approvals for closing project plans to ensure deliverables met requirements and expectations. - Works with the Service Desk and the Applications Manager on formal handover. - Surveys customers, stakeholders, sponsors, and team members to gather input on project quality, metrics performance and recommendations for improvement. - Stores documents, creates final status, finalizes project plan, and formally closes the project in the project and portfolio management tool. Project Governance - Assist with implementation and improvement of Project Governance process and Project Management processes. - Reviews project requests and works with requestor and team to get estimates. - Assists with periodic resource planning. Other duties as assigned . Minimum Qualifications* To enter this classification, a basic foundation of knowledge and skills in technical information systems and application program packages is a prerequisite. This foundation would normally be obtained through a bachelor¿s degree in computer science, information systems, educational technology, communications, or related fields, or similar certified coursework in applicable fields of study. Foundation knowledge and skills for the Information Technology Consultant, depending on the nature of the position assignment, may include working knowledge of common software application packages, equipment platforms, reference database systems and sources, and training methods and a basic understanding of networks, data communication, and multimedia systems. Expert: Incumbents at the expert level work almost completely independently on the most complex problems and work assignments. They possess an advanced and comprehensive knowledge of the technical specialty and a working knowledge of related specialties and are able to apply this extensive expertise as a generalist or specialist. Experts are proactive and understand problems from broad, interactive perspective and are able to develop solutions that combine information and ideas in new, unprecedented ways. Incumbents at this level are capable of leading teams and implementation efforts for assigned projects using advanced communication and listening skills. . Preferred Qualifications Education/Work Experience - Bachelor's degree in related area such as Computer Science, Management Information Systems, Information Technology, Business, or related field from an accredited university. - Three years of experience and proven ability to independently plan and manage complex projects with a technical component and with broad division or university impact. Knowledge, Skills, Abilities - Working knowledge of an ability to apply the Project Management Body of Knowledge (PMBOK). - Demonstrated ability to work and communicate effectively with users at multiple levels of the organization. - Excellent communication skills including writing, speaking, facilitation, and presentations. - Demonstrated experience successfully working with Information Security, Systems, Networking, Service Desk and other IT departments to plan for proper system and security design and best practices during project planning, execution, and transition. - Demonstrated personal accountability and creative problem solving skills. - Demonstrated experience and commitment to providing excellent service to diverse faculty, staff, and students. - Demonstrated experience with effectively completing assignments, prioritizing based on strategic goals, and meeting deadlines. - Experience using project and portfolio management software (such as Jira/Confluence, etc.) for documenting, storing, and sharing project charter information, plans and schedules, team information, issues, risks, and communications. - Experience leading projects in a matrixed IT environment that involve aspects of IT Governance such as web governance, data governance, etc. - Experience implementing process improvement and process automation. - Experience working with users, leaders, and decision makers to ensure strategic and effective decision making occurs in process and project work. - Demonstrated understanding and applicable experience of higher education organizational structures and mission. - Project Management Professional (PMP) certification preferred. - Familiarity with Agile (Scrum) concepts preferred. - Demonstrated knowledge of Microsoft Office products (e.g. Excel, Word, Visio etc.). - Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow and Swim Lane Diagrams. - Ability to use consultative and facilitative skills to gain consensus on specific outcomes and requirements. . Environmental/Physical/Special - May need to work weekend and/or early morning / night hours for special projects. . Pre-Employment Requirements This position requires the successful completion of a background check. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. . CSUEU Position Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. . How To Apply **THE ONLINE RECRUITMENT SYSTEM WILL ALLOW ONLY ONE FILE ATTACHMENT FOR EACH SUBMISSION** Submit an online application and upload in one file attachment your resume, cover letter, describing your specific qualifications for each position AND three (3) professional references who can comment upon your education and/or job related experience. SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Closing Date/Time: Open until filled
San Francisco 1600 Holloway Avenue, San Francisco, CA 94132, USA
Sep 25, 2020
Full Time
Description: Working Title Executive Director, Equity Programs & Compliance . Administrator Level This position is an Administrator IV in the California State University Management Personnel Plan (MPP), reporting to the Vice President for Student Affairs & Enrollment Management. . SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. . Department* Equity Programs & Compliance . Time Base* Full-Time (1.0) . Anticipated Hiring Range* $12,084 to $13,750 per month ($145,008 to $165,000 annually) Salary is commensurate with experience. . Position Summary* Reporting administratively to the Vice President for Student Affairs & Enrollment Management, the Executive Director of Equity Programs & Compliance serves as the campus' senior compliance officer regarding issues of harassment and discrimination. The Executive Director provides strategic guidance, advising, and decision-making in all areas pertaining to nondiscrimination related to protected categories including Title VI, Title VII, Title IX, the Violence Against Women Act, the Americans with Disabilities Act, and other related state and federal regulations as well as other protected categories outlined in university non-discrimination policies. The incumbent serves as the Title IX Coordinator and Discrimination, Harassment & Retaliation Administrator and CANRA Coordinator for San Francisco State University, and oversees a team of investigators. The Executive Director shall have authority across all campus-based divisions and programs (e.g., Human Resources, Academic Affairs, Student Affairs, Athletics, Housing, University Police, etc.) to monitor, supervise, oversee, and ensure implementation of applicable CSU policies and procedures. Working in close, ongoing collaboration with the Dean of Students Office, Human Resources, Faculty Affairs, and other offices that assist and support campus compliance efforts, the Executive Director provides effective leadership, management, direction, and oversight for all programs and procedures that support relevant compliance efforts, and when necessary implements steps within the complaint reporting and resolution processes. Further, the Executive Director will also engage in partnerships with the Division of Student Affairs (including but not limited to Health Promotion & Wellness) and Human Resources to plan, develop, and deliver programs, activities and initiatives designed to reduce incidents of discrimination, harassment, sexual misconduct, and retaliation; and, promote, as well as improve, institutional effectiveness and capacity in the relevant areas of responsibility, including prevention education and training. . Position Information Coordination and Implementation of Discrimination, Harassment, & Retaliation Response and Resolution Processes: As Title IX Coordinator and Discrimination, Harassment, and Retaliation (DHR) Administrator, ensure appropriate implementation of CSU Executive Orders 1095, 1096 and 1097 (and any successor executive orders) and related CSU policies, and coordinate compliance with laws prohibiting discrimination, harassment, and retaliation; and, oversee tasks assigned to Deputy DHR Administrators. Monitor, supervise, and oversee overall campus-wide implementation of and compliance with Title VI, Title VII, Title IX, and related CSU Executive Orders or policies, including coordination of training, education, communications, and administration of complaint procedures for employees, students, and third parties in the areas of discrimination and harassment including sexual harassment, sexual misconduct, dating and domestic violence, and stalking. - As needed, implement and carry out one or more aspects of the complaint resolution process including but not limited to : initial intake, provision of required notifications, determination and implementation of interim measures, determination and/or approval of resolution method, investigation oversight, and hearing coordination; - Review all investigative/hearing reports before they are final to ensure that they are sufficient, appropriate, impartial, and in compliance with all relevant Executive Orders; Serve as the primary case manager in consensual relationship disclosures, including receiving and reviewing disclosures, determining actions/interventions to be taken to resolve any perceived or actual conflicts of interest, communicating needed response to the responsible MPP administrator, and documenting all relevant information. Review and analyze information to identify and address any systemic or other patterns of discrimination and harassment including sexual harassment, sexual misconduct, dating or domestic violence, or stalking, and make recommendations and/or implement corrective measures, as appropriate. - Monitor disparities in enrollment, including in nontraditional fields, by reviewing enrollment data, counseling practices, and appraisal materials, to ensure that disparities are not the result of discrimination on the basis of protected class; - Monitor the campus's administration of student discipline to ensure that similarly situated students are not disciplined differently based on protected class for the same offense and that the disciplinary policies do not have an unlawful disparate impact on students based on protected class; - Review the outcome of employee and student disciplinary proceedings involving cases of alleged sex discrimination, sexual harassment, sexual misconduct, dating and domestic violence, and stalking to determine whether they resolve all complaints, and whether any additional remedies need to be provided; and - Monitor the imposition of disciplinary sanctions against employees or students who have been found responsible for violating Executive Orders 1096 or 1097 (and any successor executive orders). In coordination with Health Promotion & Wellness, University Police Department, Office of Diversity & Student Equity, Human Resources, and Faculty Affairs, ensure the provision of culturally relevant training, education and preventive measures in the areas of discrimination and harassment including sex discrimination, sexual harassment, sexual misconduct, dating and domestic violence, and stalking. - Uphold annual training as required by CSU policy, as well as any other additional training, to ensure effective performance in executing core job responsibilities; - Provide training to students, administrators, faculty, and other staff so that they know that Title IX prohibits discrimination against pregnant and parenting students, and as appropriate assist the campus in helping to meet the unique educational, child care, and health care needs of pregnant and parenting students; - Develop, lead and initiate programming, events and activities regarding issues of harassment and discrimination designed to increase awareness of and develop ways to mitigate harassment and discrimination and move toward a working and learning environment free of harassment and discrimination. In collaboration with appropriate campus stakeholders, establish and convene one or more of the following: - Establish, and regularly convene, a case management team responsible for coordinating and monitoring reports, investigations, and hearings to assure that responses are timely, appropriate, impartial, and in compliance with all relevant Executive Orders; - A committee of employees, students, and campus officials to identify strategies for ensuring that employees and students know how to identify and report sex discrimination, sexual harassment, sexual misconduct, dating and domestic violence, and stalking, and know what remedies are available to victims; and - Working group to assist the campus in developing a method to survey the school climate and coordinate the collection and analysis of information from that survey on a periodic basis. Work collaboratively with relevant campus administrators to review recruitment materials, admissions/enrollment forms, procedures and practices for awarding financial assistance, and policies and practices to ensure that the campus does not discriminate on the basis of protected class in recruitment, admissions and/or financial aid. Oversee the creation and maintenance of a website, with a link prominently displayed on the campus's homepage, that includes the name and contact information of the Title IX Coordinator and any deputies, relevant policies and grievance procedures, and other resources related to Title IX compliance and gender equity. Supervision & Administration: - Serve as the responsible administrator for the Office of Equity Programs & Compliance, ensuring that all fiscal, procurement, personnel, facility, and risk management matters are handled effectively and in accordance with applicable CSU policies and state laws. - Recruit, select, hire, train, supervise, evaluate, and continually develop professional team members in the unit; - Ensure that standard operating procedures are maintained and updated on a regular basis, including process work flows, checklists, forms, template communications, etc.; - Develop, implement, assess, and update a strategic plan for the unit, as well as related operational or programmatic plans for the unit; - Prepare and submit all reports, budgets and other documents on behalf of the unit; - Provide advice, guidance, and consultation to leadership and community as needed and required; - Serve as a member of the Student Affairs & Enrollment Management Executive Council and Leadership Council; and - Respond to media requests and community inquiries as needed. Compliance Functions: - Work with the Americans with Disabilities Act (ADA) Compliance Coordinator, and Disability Programs & Resources Center, Division of Instructional Technology, Human Resources, and other relevant campus partners to monitor and ensure compliance with ADA, Section 504, CSU Executive Order 1111 (and any successor executive orders) as it relates to disability support and accommodations. - Work in close collaboration with campus partners, including but not limited to the designated Clery Director, University Police Department, Enterprise Risk Management, Dean of Students Office, Residential Life, and Human Resources, to ensure compliance with all regulatory requirements of the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and with CSU Executive Order 1107 (and any successor executive orders) related to the Clery Act. - In close collaboration and consultation with Human Resources and University Police Department, ensure compliance with CSU Executive Order 1083 (and any successor executive orders) as it relates to The California Child Abuse and Neglect Reporting Act (CANRA), including identification of mandated reporters and training for these individuals. - Coordinate or participate in other related compliance activities as need arises, contexts shift, or external mandates emerge. External Agency Discrimination Complaint Management: - In close consultation with University Counsel, Equal Employment Opportunity/Affirmative Action (EEO/AA), Risk Management, Disability Programs & Resource Center, Dean of Students Office, Office of Labor Relations, Faculty Affairs, and other relevant functions/units across the University, coordinate the campus response to discrimination-related complaints received from external agencies (e.g., Office of Civil Rights, EEO Commission, Fair Housing & Equal Opportunity, etc.) - Coordinate the collection and preparation of documents in multimedia formats as needed to respond to requests for information associated with these complaints; and Coordinate the maintenance of documentation regarding receipt, response, and resolution on all complaints. Professional Behavior: - Fosters and promotes the Principles of Conduct for a Multi-Cultural University and User Friendly Principles. - Promotes and ensures the application of human resources professional responsibilities and ethical standards. Other Duties as Assigned. . Minimum Qualifications* Required - The successful candidate must have an earned Master's degree from a regionally-accredited university; - 8+ years' of progressively responsible experience in a related field; - Demonstrated commitment through actions and communications to values of equity, inclusion, and social justice; - Demonstrated ability to exercise discretion, superior judgment, and neutrality in highly sensitive situations involving investigations of alleged sexual assault, sexual harassment, stalking and relationship or domestic violence; - Extensive training and/or experience in issues related to civil rights investigation, hearings, and sanctioning; - Knowledge of the federal and state laws pertaining to sex and gender based-discrimination and harassment as they apply to colleges and universities; - Experience in and awareness of the sensitivity required when interacting with and addressing the needs of a diverse community on sensitive issues; - Experience developing and delivering training outreach on subject matter related to the core job functions with a wide range of audiences, including students, staff, and faculty; and - Ability to work weekends and evenings and travel (when necessary). Desired - Juris Doctor or Terminal Degree in a related field (e.g., student affairs, counseling, criminology, social work, sociology) is strongly preferred; - Prior experience as Title IX Coordinator or Deputy Title IX Coordinator (or similar institutional role) is highly desired; - The successful candidate will demonstrate excellent oral and written communication, and clear analytical thinking and reasoning; - Proof of additional training in capacities related to core job functions; and - The successful candidate must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff, possess a demonstrated commitment to diversity and inclusion, and be cognizant of issues of difference, power, and privilege, and how they manifest themselves in higher education environments. . Pre-Employment Requirements This position requires the successful completion of a background check. . Eligibility to Work* Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. . Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employees. Closing Date/Time: Open until filled