The PositionBargaining Unit: Local 2700 - General Clerical Unit Closing Date: June 24, 2024. (Extended closing date) The Board of Supervisors has authorized the following future salary increases: 5% on July 1, 2024 5% on July 1, 2025 **RE-ANNOUNCEMENT**Why Join Contra Costa Health?The Contra Costa Health Department is offering excellent employment opportunities for qualified individuals interested in the Senior Medical Records Technician positions. There are two (2) vacancies in the Health Information Management Unit; however, hiring managers may use this eligible list from this recruitment to fill future vacancies in Central, East, or West Contra Costa County.
The two (2) positions are located at the Pittsburg Health Center (PHC) and may be required to travel to different locations throughout Contra Costa County.
Under general direction, the Senior Medical Records Technicians provide lead direction to Medical Records staff, perform complex and varied medical record or clerical authorization processing work, perform analysis of medical records for accuracy and compliance with all applicable regulations, and process subpoenas and other legal requests and appeals related to the release of medical and billing information.
The Contra Costa Health Department provides high-quality services with respect and responsiveness to all. The department is an integrated system of health care services, community health improvement, and environmental protection. The department also works in partnership with patients, cities, and diverse communities, as well as other health, education, and human service agencies.
We are looking for someone who: - Is reliable and sensitive to time.
- Takes the initiative to learn new tasks.
- Works independently and is a solid team player.
- Has excellent customer service skills and the ability to work face-to-face with the public.
- Is flexible and able to adapt to departmental change.
- Has strong communication skills.
- Can prioritize their time and meet tight deadlines.
What you will typically be responsible for: - Assist physicians with the completion of all medical and legal forms.
- Process requests from patients and the general public.
- Check CClink in-baskets messages and respond back to inquiries.
- Create, process, and follow up on releases.
- Process email requests and verify identification.
- Obtain authorizations for various Protected Health Information (PHI) requests.
- Update the Release of Information (ROI) navigator for special legal restrictions or flags when necessary.
- Process payments and checks.
- Provide lead direction to medical records staff.
A few reasons you might love this job: - Personal development and growth within the organization.
- Contribute to a larger and greater purpose.
- Work in a healthcare environment where you help the public every day.
- The County offers excellent employee benefits and retirement! Check them out here:
Employee Benefits | Contra Costa County, CA Official Website
Contra Costa County Employees' Retirement Association (cccera.org)
A few challenges you might face in this job: - People may have time-sensitive requests that you must fulfill promptly.
- Work in a fast-paced and high-volume environment.
- Constant prioritization and meeting deadlines as needed.
- Handling staffing shortages.
Competencies Required: - Critical Thinking: Analytically and logically evaluating information, propositions, and claims
- Decision Making: Choosing optimal courses of action in a timely manner
- Attention to Detail: Focusing on the details of work content, work steps, and final work products
- Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks
- Coaching & Developing Others: Supporting others in stretching and expanding their capabilities
- Leadership: Guiding and encouraging others to accomplish a common goal
- Professional Impact: Presenting self as a positive representative of the organization
- Interpersonal Savvy: Considering and responding appropriately to the needs and feelings of others in different situations
- Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results
- Professional Integrity & Ethics: Displaying honesty, adherence to principles, and personal accountability
- Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations
- Handling Stress: Maintaining emotional stability and self-control under pressure, challenge, or adversity
- Using Technology: Working with electronic hardware and software applications
- Oral Communication: Engaging effectively in dialogue
To read the complete job description, please visit the website: https://www.cccounty.us/hr .
The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications In order to be considered for the substitution qualification, you MUST attach a copy of your degree/certificate/license to your application. License : A valid California Driver’s License may be required for some positions. Out of state motor vehicle operator’s license will be accepted during the application process.
Experience : Two (2) years of full-time (or the equivalent of full-time) experience performing clerical duties in a medical records work unit, one (1) year of which must have been performing the duties equivalent to a Medical Records Technician in Contra Costa County.
Substitution : Graduation from an educational program for Medical Record Technicians, Medical Records Administrators, Registered Health Information Technician or Administrator, approved by the American Health Information Management Association (AHIMA), or successful completion of the AHIMA correspondence course for medical records personnel may be substituted for one year of the required clerical experience; however, no substitution is permitted for the required Medical Records Technician experience.
Desirable Qualifications :- Possession of medical terminology certificate
- Experience using EPIC Electronic Health record software, and/or Onbase scanning system
Selection Process1. Application Filing and Evaluation : All applicants must apply online at www.cccounty.us/hr and submit the information as indicated on the job announcement by the final filing date. Applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process.
2. Multiple Choice Assessment : Candidates who possess the minimum qualifications will be invited to participate in an online multiple-choice assessment. The assessment will measure candidates' competencies as they relate to the job. (Weighted 100%
) 3. Final Selection Interviews: The hiring manager interviews will be scheduled directly by the unit/division once the eligible list is established.
The online assessment is tentatively scheduled to take place via computer (remotely) sometime during the week of July 1, 2024.
The assessment will be administered remotely using a computer. You will need access to a reliable internet connection to take the assessment. It is not recommended to take the assessment using a cell phone.
The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices.
For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1 855-524-5627.
CONVICTION HISTORY
After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment.
DISASTER SERVICE WORKER
All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency.
EQUAL EMPLOYMENT OPPORTUNITY
It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identify, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law.
To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits
Closing Date/Time: 6/24/2024 11:59 PM Pacific
