Position/Program Information COUNTY OF LOS ANGELES TREASURER AND TAX COLLECTOR OUR MISSION The mission of the County of Los Angeles Treasurer and Tax Collector is to bill, collect, invest, borrow, safeguard and disburse monies and properties. We do this on behalf of the County, other government agencies and entities, and private individuals as specified by law. The Department also provides enforcement, consulting, estate administration, and public information services.
The Treasurer and Tax Collector strives to serve its customers by providing timely and accurate services in a manner that is fair, legal, and courteous. To meet our service obligations, we use technical expertise employing modern, innovative, cost-effective, and flexible methodologies.
The Treasurer and Tax Collector seeks to provide an environment which recognizes and rewards employees for their contribution to the accomplishment of the mission. We strive to treat all employees fairly, and to provide them with training and a working environment, which enables them to enhance their skills and perform with pride. The Department seeks to provide its employees with opportunities for advancement. In fulfilling the mission, we will meet our responsibilities and preserve public confidence.
COME JOIN OUR TEAM! The Department has a great opportunity for an Information Technology Business Analyst II. You will be responsible for analyzing business needs and the elicitation of user requirements of highly-complex IT systems. The Business Analyst will also be responsible for documenting and prioritizing business requirements, verifying project deliverables, and identifying business reengineering opportunities and workflow. Do you have excellent written and verbal communication skills; strong organizational and analytical skills; the ability to provide efficient, timely, reliable, and courteous service to the management and staff; and the ability to effectively present information? Then come join our team!
BENEFITS:
Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. HIGHLIGHTS: - Strongest public-sector benefits package in the nation.
- 38 departments and over 2,300 different jobs within the County of Los Angeles that offer a lifetime of future promotional and career opportunities.- 5/40 and 9/80 schedule options available.OPEN COMPETITIVE OPPORTUNITY EXAM NUMBER: B2587A ***ONLINE FILING ONLY*** FILING START DATE: THURSDAY, JUNE 6, 2024 8:00 A.M. (PT)
FILING END DATE: FRIDAY, JULY 5, 2024 5:00 P.M. (PT) TYPE OF RECRUITMENT : Open Competitive Opportunity
SPECIAL SALARY INFORMATION : Traffic Mitigation Allowance: The County of Los Angeles provides employees who work in the Civic Center a $70 per month transportation allowance that may be used towards alternate modes of traffic mitigation and/or parking. In addition, the mitigation Commuter Center provides schedules for bus and rail transportation as well as information for joining carpools or vanpools.
D EFINITION:
Under general supervision, analyzes business needs and facilitates the elicitation of user requirements; documents and prioritizes business requirements; and verifies the project deliverables; and identifies business reengineering opportunities and workflow from the business perspective for large-scale and/or highly-complex information technology systems and business processes. Leads the conduct of business analysis projects and may supervise lower-level IT analyst and technical staff.
CLASSIFICATION STANDARDS :This is the second and highest level in the Information Technology (IT) Business Analyst Series. Positions allocable to this class typically report to an IT supervisor or manager and perform advanced analytical work related to large-scale and/or highly complex information technology systems and business processes. Incumbents apply a full range of foundational tools and methodologies of business analysis to carry out and oversee IT system development projects requiring analyzing and documenting business needs, facilitating elicitation of user requirements, documenting business requirements, verifying project deliverables; identifying business improvement opportunities and workflow from the business perspective, and facilitating effective communication between business and IT team members.
Information Technology Business Analyst II is distinguished from Information Technology Business Analyst I in that the latter performs the more standard business analyses in relation to smaller-scale, less complex information technology systems and business processes. IT Business Analysts are distinguished from IT Project Managers in that the latter primarily plan and execute the development and implementation stages of a product or solution, whereas IT Business Analysts primarily evaluate and establish its business and technological requirements.
Essential Job Functions DUTIES INCLUDE, BUT ARE NOT LIMITED TO: Prepares and plans a business case for IT projects by explaining complex concepts (e.g., case modeling, case narratives, conceptual data, functional specifications, processes) so that these can be understood by a variety of stakeholders; performing gap analysis; assisting stakeholders in identifying business problems, needs, functional requirements, and specifications; understanding stakeholders’ concerns and managing their expectations; and identifying potential benefits and metrics in order to establish realistic business objectives and expectations, as well as the scope of requirements with the full support of key stakeholders.
Performs business analysis in relation to large-scale and/or highly complex information systems and business processes by applying foundational tools and methodologies (e.g., MS Visio, Strengths, Weaknesses, Opportunities, and Threats (SWOT), Business Process Modeling (BPM), Miro); adapting to changing demands; facilitating sessions with stakeholders for requirements discovery, problem investigation, and key group decisions; interpret and document stakeholder requests; and working with IT staff to help review and provide input for the design of the IT system from the business perspective and to resolve issues; developing quality requirements for a variety of contexts (e.g., solicitation documents, internal software development, business process re-engineering projects); and formulating recommended changes to business processes for optimization as well as documenting proposed changes in order to deliver consistent, effective, and quality business analysis.
Supports implementation of governance, processes, and tools required to successfully manage requirements for systems development and implementation (e.g., initial requirements capture, requirements change management, traceability to testing and delivered functionality) by collaborating with various functional teams; developing templates; providing feedback to the governance team in order to promote consistency and uniformity.
Participates in deployment of IT systems by assisting users in developing test cases, conducting testing, and documenting test results; assisting with organizing system training; and collaborating on IT project post- implementation review to evaluate the implemented system solution against business needs and benefits in order to ensure the deployed IT system is optimized for business use and realizes the anticipated benefits.
Provides technical leadership to individuals performing business analysis by providing guidance for work products and performance in order to promote consistency and support business goals and objectives.
For additional examples of job duties, refer to Los Angeles County's Information Technology Business Analyst II classification (Item #2587).
Requirements SELECTION REQUIREMENTS: We are looking for an innovative and dedicated individual who has:
Option I: A
Bachelor’s degree* from an accredited college or university** in Computer Science, Management Information Systems, Business Administration, or a related field -
AND- five (5) years of full-time, paid experience, gained within the previous ten (10) years, performing business*** or systems**** analysis in a centralized information technology organization.*****
Option II: Eight (8) years of, full-time, paid experience, gained within the previous ten (10) years, performing business*** or systems**** analysis in a centralized information technology organization.***** A Bachelor’s degree* from an accredited college or university** in any field may substitute for up to two (2) years of the required experience.
Option III: Two (2) years of full-time, paid experience gained within the previous ten (10) years at the level of the Los Angeles County class of Information Technology Business Analyst I .******
For all options an International Institute of Business Analysis Certified Business Analysis Professional (CBAP)* may be substituted for two (2) years of experience.
SPECIAL REQUIREMENT INFORMATION :*In order to receive credit for any degree, such as a Bachelor's, or CBAP certification, you
MUST include a legible photocopy of your official transcript(s) or official diploma/certification from the accredited institution which shows degree has been conferred and the area of specialization with your application at the time of filing or within fifteen (15) calendar days from the date of filing application. Your transcript(s), degree, or certification
MUST indicate that you meet the Selection Requirements. If you are unable to attach the required documents, you may email them to ttcexams@ttc.lacounty.gov. Please include your name, exam number, and exam title. Applications submitted without the required documentation will be rejected as incomplete.
For applicants with
international transcript(s) or degree(s), a report by an evaluation agency recognized by The National Association of Credential Evaluation Services or The Association of International Credential Evaluators, Inc. must be submitted at the time of filing or within fifteen (15) calendar days from the date of filing application. The report must confirm the U.S. degree equivalency.
**Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE) . (See Accreditation Information under Employment Information)
***Business analysis is defined as understanding, documenting, and improving business processes and performing business process analysis in the context of IT systems. Common work products include business requirements specifications for IT systems, process diagrams, logical data models, and functional systems designs.
****Systems analysis is defined as applying knowledge of technology and current systems in the use of functional requirements and process designs to produced detailed technical designs specifying how the requirements will be implemented in application systems.
*****Centralized IT organization is defined in the County of Los Angeles as that which is responsible, under the direction or guidance of the Chief Information Technology official (or at Sheriff Department, the coordinated executive command structure) for the department or major organization unit, for providing comprehensive IT services including analysis, design, acquisition, and/or development, implementation, maintenance, or support of information systems; and in which the work performed is in direct relationship to the IT requirements and initiatives of the department or major organization unit.
******Experience at the level of Information Technology Business Analyst I in the County of Los Angeles is defined as under general supervision, analyzes business needs and facilitates the elicitation of user requirements; documents and prioritizes business requirements; verifies the project deliverables; and identifies business reengineering opportunities and workflow from the business perspective for complex information technology systems and business processes.
For additional examples of job duties, refer to Los Angeles County's Information Technology Business Analyst I classification (Item #2586).
ENDORSEMENT OF COUNTY QUALIFICATIONS: Employees who wish to qualify using experience gained in county classifications that are not at the level of the classification listed above must provide verification of qualifying out-of-class experience by providing official documentation of additional responsibility bonus, out-of-class bonus, temporary assignment bonus or reclassification study with CEO Classification with your application at the time of filing or within fifteen (15) calendar days from the date of filing application. Employees do not need to submit such verification if they hold or have held a position at the level of the classification listed above.
LICENSE: A valid California Class "C" Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.
PHYSICAL CLASS : Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.
Additional Information EXAMINATION CONTENT: This exam consists of TWO (2) parts:
Part I: A multiple choice and/or simulation test, weighted
40%, assessing Professional Potential, Achievement, Coping with Uncertainty, Responsibility, Working to High Quality Standards, Willingness to Learn, Working Relationships, Analyzing Information, Learning Quickly, Generating New Ideas, Using Time Efficiently, Adapting to Change, and Deductive Reasoning.
Candidates may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part II: A multiple choice and/or simulation test, weighted
60%, assessing Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design, User Interface, Fundamental Systems Analysis Skills, Implementation and Support, Systems Analysis Tasks, Systems Design Tasks, and Technical Methods for Specifying Requirements.
MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19 . Applicants must meet the Requirements and achieve a passing score of 70% or higher on each weighted part of the Examination in order to be placed on the Eligible List. After your assessment is completed and scored, our office will review your application to verify you have met the requirements as stated in the job posting. Only the names of candidates whose qualifications were verified will be shared with the hiring managers. If it is determined that you do not meet the requirements, you may receive a disqualification notice even after you have achieved a passing score on the exam or been placed on the eligible list. TRANSFER OF TEST COMPONENTS: - Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination.
- This examination contains test components that may be used in the future for new examinations and your test scores may be transferred.
ADDITIONAL NOTES :- Notice of Non-Acceptance and Final Result letters will be sent electronically to the email address provided on the application.
- Test scores cannot be given over the telephone.
TEST PREPARATION: - Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary.
- An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section.
- Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests/ .
ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the eligible list in the order of their score group for a period of twelve (12) months following the date of promulgation.
VACANCY INFORMATION: The list of successful candidates created from this exam will be used to fill vacancies in the Department of Treasurer and Tax Collector, located at the Hall of Administration, 500 West Temple Street, Los Angeles, CA 90012.
APPLICATION AND FILING INFORMATION: Applications must be filed online only. We must receive your application
BEFORE 5:00 p.m., PT, deadline.
Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this website.
Plan to submit your online application well in advance of the last day of filling
BEFORE 5:00 p.m. PT, deadline. You may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address.
Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements to Qualify as listed on this job bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected.
All notifications including invitation letters will be sent electronically to the email address provided on the application.
It is important that you provide a valid email address. Please add the below email addresses to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail:
cpreciado@ttc.lacounty.gov
lvargas@ttc.lacounty.gov
ttcexams@ttc.lacounty.gov
jmacam@hr.lacounty.gov
info@governmentjobs.com
talentcentral@shl.com
noreply@proctoru.com
donot-reply@amcatmail.com Applicants have the ability to opt out of emails from Los Angeles County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County.
Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into www.governmentjobs.com and viewing your profile inbox, which saves a copy of all emailed notices.
It is your responsibility to take the above steps to view correspondence. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component.
T E STING ACCOMMODATION: If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the
Testing Accommodations Coordinator at ttcexams@ttc.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process.
IMPORTANT NOTES: - ALL information included in the application materials is subject to VERIFICATION . We may reject your application at any point during the examination and hiring process, including after an appointment has been made.
- FALSIFICATION of any information may result in DISQUALIFICATION .
- Utilizing VERBIAGE from the CLASS SPECIFICATION and SELECTION REQUIREMENTS serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED .
- If you are unable to attach required documents, you may send by email to ttcexams@ttc.lacounty.gov at the time of filing or within fifteen (15) calendar days from the date of filing application. Please include your name, exam number, and title.
- Prime Variance Reports (PVRs), also known as Master Time Records, are not accepted, or required as part of the application process; this includes the selection interview and the background-check.
SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.
COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County.
NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record.
FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed.
DEPARTMENT CONTACT: TTC Exams/Recruitment
DEPARTMENT CONTACT PHONE : (213) 974-2178
DEPARTMENT CONTACT EMAIL : ttcexams@ttc.lacounty.gov
CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922
ADA COORDINATOR PHONE: (213) 974-2178
TELETYPE PHONE: (800) 899-4099
ALTERNATE TELETYPE PHONE: (800) 897-0077
For detailed information, please click
hereClosing Date/Time: 7/5/2024 5:00 PM Pacific
