Senior Program Analyst/Lead Program Analyst

Job Description

Mission Advancement & Accountability Division

Senior Program Analyst Annual Salary Range: $99,769 - $133,026

Lead Program Analyst Annual Salary Range: $109,753 - $146,314

FLSA Exempt / Union Represented

This position allows for up to four days of remote work per week.

About the Office

Mission Advancement & Accountability Division (MAAD) conducts research, evaluation, and policy analysis while using data and analytics to enhance management accountability and improve effectiveness. MAAD's work facilitates evidence-based planning and decision-making to support the State Bar's mission. The primary responsibility of this analyst position is to provide reporting and analytics support to the Division of Regulation (Regulation), which ensures State Bar licensees comply with the obligations imposed by the State Bar Act, the Rules of Court, and the Rules of the State Bar. Regulation also registers law corporations and limited liability partnerships, certifies minimum continuing legal education providers and lawyer referral services, and maintains the official roll of attorneys on behalf of the California Supreme Court-the records of all attorneys licensed to practice in California.

The Ideal Candidate

The Office of Mission Advancement and Accountability Division seeks a Senior Program/Lead Analyst responsible for conducting data collection, statistical analysis, and program evaluation for the Division of Regulation. This position will also provide support to ensure compliance with regulatory standards and facilitate effective program management. The ideal candidate demonstrates expertise in statistical analysis, research methodology, and report writing. The position also requires developing and designing evaluation tools and reporting frameworks to assess the effectiveness of regulatory initiatives. Knowledge of data query and data visualization tools is highly desirable.

Senior Program Analyst

Definition

Under general supervision, the Program Analyst performs a variety of analytical, technical, and administrative duties in assigned State Bar divisions/units.

Distinguishing Characteristics

The Program Analyst classification is a journey-level professional classification distinguished from the lower-level Program Coordinator in that the latter is focused on administrative coordination, whereas the Program Analyst is the professional class performing analysis and technical assistance.

Lead Program Analyst

Definition

With minimum direction, the Lead Program Analyst plans, organizes, leads, and conducts complex analysis, program administration, and project management. Responsibilities include analyzing and evaluating significant programs; conducting research, data collection, and complex data analysis; conducting internal performance and fiscal audits; developing management systems, functions, policies, and procedures, including evaluating the impact of existing, newly enacted, and proposed legislation, regulations, and rules; administering major contracts; planning and supporting the implementation of unique projects and initiatives; and other functions as assigned. The Lead Program Analyst may act as an individual contributor or serve in a lead capacity over project teams or individual professional, technical, and support staff.

Distinguishing Characteristics

This classification is distinguished from the Senior Program Analyst in the series in that the Lead Program Analyst assumes greater and more complex responsibility for assuring the activities of the assigned major programs or functions are completed in accordance with the procedures and policies of the Bar and for development and implementation of comprehensive programs and projects of greater significance and broader impact. Duties involve highly complex and sensitive issues; incumbents are expected to work with minimal direction.

Examples of Essential Duties

Duties may include, but are not limited to the following:

• Performs professional work in support of State Bar programs and services within the various State Bar divisions/units, as assigned, involving the knowledge, interpretation, and application of State Bar policies, rules, regulations, and procedures.
• Research information by identifying, locating and extracting relevant data in order to obtain sufficient, valid and reliable data for analysis and decision making purposes.
• Reviews processes and maintains program transactions, records, and other documents; assists in the preparation and maintenance of statistical data, reports, correspondence, special studies, and conducts research.
• Participates in a variety of complex and detailed programmatic responsibilities involving problem solving.
• Evaluates program effectiveness by comparing outcomes to goals to determine whether to take corrective actions or recommend modification to processes and procedures.
• Performs research into program and quality control regulations and procedures; prepares reports on findings; identifies problems of non-compliance; recommends corrective action regarding discrepancies.
• Conducts audits to determine if there are program inconsistencies or non-compliance.
• Provides input in developing and evaluating program policies and procedures and evaluates and proposes changes concerning the methods of operation.
• May perform a number of other similar or related duties which may not be specifically included within this position description, but which are consistent with the general level of the job.

Employment Standards

Knowledge of:

• Operations, services, and activities of the assigned program, departmental programs, policies, procedures, and terminology.
• Codes and regulations as related to assigned program responsibility.
• Principles of data analysis and research tools.
• Problem identification, analysis and evaluation.
• Problem solving and conflict resolution methods and techniques.
• Computer information systems, including personal computer applications, word processing and spreadsheet programs.
• Principles of effective writing and verbal presentation.
• Working knowledge of the State Bar Offices and their functions and a general knowledge of other agencies and their interface with the State Bar.
• Computerized information and database recordkeeping systems.

Ability to:

• Apply the policies and practices of a department.
• Review and analyze complex qualitative and quantitative data.
• Audit records and accurately gather, record, and evaluate data; analyze and interpret information and adopt effective courses of action.
• Operate modern office equipment including computer hardware, software, and internet and web-based applications.
• Make fine visual distinctions upon proofreading written documents and viewing information on a computer screen.
• Compile data and prepare narrative and statistical reports.
• Appropriately respond to requests and inquiries from the public, State Bar members, or other departments.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective interpersonal relationships at all organizational levels as well as with the public.
• Maintain the confidentiality of information.

Minimum Qualifications

Senior Program Analyst

Education:

• Bachelor's degree in a field that develops skills related to essential duties, or a combination of education and experience sufficient to perform the duties of the position.

Experience:

• Two (2) years of experience in data collection and evaluation, research or performance or financial analysis, grant compliance in a public sector, legal or nonprofit environment, or equivalent.

Lead Program Analyst

Education:

• Bachelor's degree in a field that develops skills related to essential duties or a combination of education and experience sufficient to perform the position's duties.

Experience:

• Minimum five (5) years of progressively responsible experience, including at least two (2) years at the advanced journey level, in research, data collection and evaluation, performance or financial auditing, or business process re-engineering, in a public sector, legal or nonprofit environment, or equivalent.
• Juris Doctorate or master's degree in a relevant field may substitute for up to two (2) years of experience.

Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification.

We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.

San Francisco, California United States View Map