Veterans Resource Center Supervisor (USU)

  • California State University (CSU) Northridge
  • Los Angeles, California
  • May 24, 2024
Administrative Analysis and Research Clerical and Administrative Support Veteran Services

Job Description

ABOUT THE UNIVERSITY STUDENT UNION

The University Student Union, as the heart of campus, uplifts and empowers students to achieve educational, personal and professional goals by providing leadership development, meaningful employment, and innovative programs, services and facilities. We promote equity, inclusion and well-being, while encouraging social justice advocacy to help Matadors feel heard, respected and connected to CSUN. Our facilities include a University Student Union and a 138,000 square foot Student Recreation Center (SRC). The SRC is a facility for exercise and leisure activity that promotes lifelong health and wellness.

ABOUT THE UNIVERSITY

One of the largest universities in the country, California State University, Northridge (CSUN) is an urban, comprehensive university that delivers award-winning undergraduate and graduate programs to nearly 40,000 students annually and counts more than 330,000 alumni who elevate Southern California and beyond. Since its founding in 1958, CSUN has made a significant and long-term economic impact on California, generating nearly $1.9 billion in economic impact and more than 11,700 jobs each year. The LAEDC recognized CSUN as its 2015 Eddy Award winner for its positive economic impact. Serving more students on Pell Grants than any other institution in California, CSUN is also a social elevator and one of the most diverse universities in the country. CSUN ranks 13th in awarding bachelor’s degrees to underrepresented minority students and seventh in bachelor’s degrees to Latino students, serves the 13th largest Jewish student population, and enrolls the largest number of students who are Deaf and hard-of-hearing of any U.S. state university. The journal Nature recently named CSUN a Rising Star for scientific research, and the NSF ranks CSUN in the top five nationally among similar institutions for graduates who go on to earn doctorates in the sciences. CSUN is where individuals rise. And through them, so does Greater Los Angeles and beyond.

POSITION SUMMARY:

Under the guidance of the Manager, Veterans Resource Center (VRC), the Veterans Resource Center Supervisor is responsible for performing a wide variety of duties associated with assisting in ensuring the daily operation of the Veterans Resource Center and its programs and activities.

Position encompasses a trainee level (Range A) and a fully developed working level (Range B). While the duties performed at both levels will be similar employees possessing little or no experience will be placed in Range A and will function, with closer supervision in a trainee capacity for six to twelve months (depending on job performance). Employees in Range B will be expected to perform with greater independence and under general supervision the full scope of duties encompassed in this job description.

ESSENTIAL DUTIES:
  • Train, and supervise the work of part-time student assistant employees, including monitoring performance; generating performance evaluations; and administering disciplinary action as needed;
  • Supervise day-to-day operation of the Veterans Resource Center including customer service, facility maintenance and technological support;
  • Plan, contract, coordinate, implement, and evaluate Veteran Resource Center weekly, monthly, and annual events;
  • Perform various administrative assignments including but not limited to scheduling student assistants and monitoring student employee time cards;
  • Meet with veteran students to assess concerns, provide resources, and advocate as needed;
  • Assist with student veteran needs assessments and reports;
  • Assist with the creation and oversight of content development for informational brochures, newsletters, social media posts, webpages, press releases, posters/fliers, and other marketing materials;
  • Assist with guest feedback, center data reports, social media, and communication;
  • Assist with facilitating educational trainings for campus community including faculty, staff and students on topics related to military culture and supporting student veterans;
  • Participate in University Student Union staff meetings, activities, training and development programs, and professional development activities;
  • Perform other related duties as assigned.

QUALIFICATIONS:

Education:

Equivalent to graduation from a four-year college or university with a bachelor’s degree in an applicable field. Specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis.

Experience:

Professional full-time experience is not required for consideration.

Special Requirements:

Not Applicable.

Preferred Qualifications:

-One year of professional-level experience in a job-related field preferably working in a cultural center and/or college union, student activities, or student development preferred. Supervision experience preferred.

-Experience working with veterans preferred.

-Experience supervising student employees and/or volunteers

Knowledge, Skills and/or Abilities:
  • General knowledge of student veteran needs and resources
  • General knowledge of and commitment to diversity initiatives and advocacy
  • General knowledge of supervision
  • General knowledge of program planning
  • General knowledge of assessment
  • General knowledge of student development theory and desired outcomes
  • Demonstrated commitment to valuing diversity and contributing to an include working and learning environment
  • Knowledge of Microsoft Word, Excel, and Outlook, or other email systems
  • Effectively organize, implement, and supervise programs and services
  • Successfully communicate with students, faculty, staff, and subordinates including the ability to clearly express ideas and directions verbally and in writing, including attention to composition, punctuation, grammar, and spelling
  • Effectively lead and supervise individuals and groups
  • Work independently on multiple tasks
  • Work with an ethnically diverse and culturally pluralistic student population and staff

WORKING CONDITIONS:

Work is generally performed in a temperature-controlled on-site office environment or at an approved and appropriate workspace in the incumbent’s home. Must be able to work under pressure and adhere to deadlines. Must be flexible with ability to adapt readily to change. Regular contact with students, faculty, staff, administrators, and the general public required. Some evening and weekend work required. Must be able to lift 25 pounds of programming/training materials unassisted.

SUPERVISION EXERCISED:

This position supervises part-time student assistance employees.

PAY, BENEFITS AND WORK SCHEDULE:

This position is employed through University Student Union (USU). The USU offers an excellent benefits package including Medical, Dental & Vision insurance, Life Insurance, Vacation, Sick Leave, 14 paid Holidays, company sponsored retirement program and more.

The anticipated hiring range will be as follows and is dependent on experience and qualifications:

Hourly: $23.94 - $26.25

Bi-Weekly: $1,915.30 - $2,100.00

Annually: $49,797.72 - $54,600.00

The salary range of the position is as follows:

SALARY (TRAINEE - RANGE A):

Hourly: Minimum: $23.94 Maximum: $29.28

Bi-Weekly: Minimum: $1,915.30 Maximum: $2,342.73

Annually: Minimum: $49,797.72 Maximum: $60,910.92

SALARY (NON-TRAINEE - RANGE B):

Hourly: Minimum: $25.86 Maximum: $36.59

Bi-Weekly: Minimum: $2,068.97 Maximum: $2,926.88

Annually: Minimum: $53,793.18 Maximum: $76,098.98

HOURS: Full-Time 40 hours per week; FLSA Non-exempt; may include early mornings, late evenings and weekends.

APPLICATION PERIOD

Applications received through June 5, 2024 will be considered in the initial review and review of applications will continue until position is filled.

In order to be considered in the initial review, applications must be submitted prior to the date listed above. Application submissions received after the initial review date will be reviewed at the discretion of the USU.

HOW TO APPLY

Candidates should apply by completing the on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers

BACKGROUND CHECK

A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the status of candidates who apply for the position.

Advertised: May 23 2024 Pacific Daylight Time
Applications close:

Closing Date/Time:

Job Address

Los Angeles, California 91330 United States View Map