Position Scope
GENERAL PURPOSE: Under general supervision, the Enterprise Asset Management (EAM) Coordinator provides operational and technical support for the Computerized Maintenance Management System (CMMS) used throughout the Water Resources Department. This position provides technical oversight of applicable reporting systems and processes related to the CMMS. Incumbents will actively ensure CMMS data consistency and integrity throughout the Department to enable accurate reporting and proper asset maintenance, replacement, and reliability.
Primary Duties and Responsibilities
The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties.
- Ensures uniform CMMS use, including workflows, naming practices, data accuracy, and equipment hierarchy to safeguard consistency throughout the Department.
- Conducts site visits to retrieve asset information and enters it into the CMMS.
- Provides customer service to all levels of CMMS users.
- Creates custom and ad hoc reports for various customer reports as requested utilizing the CMMS database.
- Configures CMMS applications and components; serves as the access control official for the Water Resources Department.
- Identifies and corrects inefficient and inadequate preventive maintenance processes, and recommends corrective actions.
- Maintains reporting tools for monthly Key Performance Indicators and analyzes against targets and benchmarks.
- Prepares and presents comprehensive reports with recommendations or needed changes to processes.
- Trains employees on EAM/CMMS.
- Develops detailed user guides and standard operating procedures for EAM/CMMS.
- Participates in asset management aspects of planning for new equipment installations, enlarging process capabilities, and general rehabilitation or modernization of existing facilities.
- Consults with the IT Department to ensure consistency and compliance with city technology practices.
- Performs other related duties as assigned.
Minimum Qualifications & Position Requirements
Education and Experience:Associates degree in computer science, computer technology, engineering, mathematics, or related field and three (3) years’ experience programming CMMS systems in the water/wastewater utility field; OR an equivalent combination of education and experience.
Knowledge, Skills and Abilities:Knowledge of: - Advanced capabilities, limitations, functions, and configuration of databases.
- Program-driven maintenance practices associated with modern water/wastewater systems and equipment.
- Concepts of program-driven maintenance practices.
- City organization, operations, policies and procedures.
Skill in:- Troubleshooting computer software problems.
- Managing application configuration projects.
- Creating design documents and user guides that accurately reflect business needs.
- Advanced use of Microsoft Office Products: Excel, Word, Access, etc.
- Strong overall systems experience, including a solid understanding of CMMS software.
- Customer service with strong verbal and written communication skills.
- Organizational skills with the ability to multi-task and prioritize.
- Producing ad hoc reports.
Ability to: - Work effectively with users, supervisors, managers, engineers, and technical personnel to achieve stated objectives.
- Develop training documentation on EAM/CMMS software applications and usage.
- Conduct research, prepare reports, and provide recommendations.
- Track maintenance performance measures/trends and produce reports.
- Forecast equipment needs based on CMMS data.
- Organize work groups to pursue common and mission-critical objectives.
- Produce written, oral, and visual work products in English with clearly organized thoughts, sentence construction, punctuation, and grammar.
- Prioritize tasks to meet project schedule requirements.
- Establish and maintain positive, effective working relationships with those contacted in the performance of work.
Additional Information
Special Requirements: Possession of a valid Arizona Driver's License. After-hours, shift, weekends, and on-call work may be required.
Physical Demands/Work Environment: Work is performed in a standard office environment, outdoors in inclement weather, and public facilities.
Position Reports To:Instrumentation and Control Supervisor or other supervisory staff.
Supervision Exercised: None
FLSA: Non-Exempt
EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability.
Employee Benefits & Wellness
The City offers a comprehensive benefits package to full-time classified and management employees. Part-time classified employees may be eligible for select benefits where defined.
For complete Benefit Plan & Wellness Information, please visit the City website at:
Benefits & Wellness
City benefit plans are subject to change at any time.
Closing Date/Time: 6/3/2024 11:58 PM Mountain
