Minimum Qualifications
Education and/or Equivalent Experience: - Graduation from an accredited high school or equivalent, plus three (3) years of providing security-related services.
Licenses and Certifications Required:May require a valid Texas Driver License.
Notes to Applicants
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Must be able to perform the physical essential functions with or without reasonable accommodations: - Utilize eyes for long periods of time while operating computer, & other office/security equipment.
- Reasonable dexterity of hands and fingers to operate and/or manipulate computer, keyboard, and other office/security screening equipment.
- Ability to verbally and effectively communicate utilizing face-to-face contact and telephones.
- Walk moderate to continuous patrol distances.
- Sit for long periods of time to perform various security screening tasks.
- Lift and/or carry packages/boxes weighing up to 50 lbs.
- Reach and bend arms to perform duties such as screening.
- Reach and stretch arms above shoulders.
- Bend upper body to pick-up items or to reach down.
- Twist neck/head side to side, up and down.
- Possess the physical and mental capacity to safely operate motor vehicle during daytime and/or night time when necessary.
Employment Application:The City of Austin employment application is an official document; incomplete applications will not be considered.
- Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.
- The Employment Record should be complete with job titles, employment dates, and specific job duties, functions, and responsibilities for each position held.
- If you are selected as the top candidate, starting salary will be based on overall relevant experience from your application.
- Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable.
- The responses to the supplemental questions inquiring about experience should be reflected on your application.
Assessments:
Assessment(s) may be administered as part of the interview process.
If you are selected as a top candidate:Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required.
You must provide proof of education from an accredited organization/institution.
Military / Veteran Interview Preference:Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference.
Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin
Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.
Criminal Background Check:This position requires a pre-employment Criminal Background Investigation ( CBI ).
Fair Labor Standards Act ( FLSA ) Classification:This position is classified as NON - EXEMPT .
This position may be required to work evenings, weekends, holidays, and in excess of a 40-hour work week as dictated by business and security needs.Please note that the Department may close the job posting at any time after 7 days. Pay Range
$21.18 - $23.56
Hours
This is a full time, non-exempt position.
- Work hours may include after-hours, holidays, and weekend work.
- Work shift may change according to departmental business needs.
- Overtime may be required with or without notice.
- This position may require on-call or call-back responsibilities.
- Candidates must be able to work any shift assignment including days, nights, weekends and holidays.
Job Close Date 05/09/2024 Type of Posting External Department Building Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Various City Locations Preferred Qualifications
Preferred Qualifications for the Security Guard Lead: - Demonstrated experience in security operations acting in a lead role providing leadership, work assignments, evaluation, training and guidance for a security workgroup or staff.
- Demonstrated extensive experience with security access control system(s).
- Demonstrated extensive experience in operating various Closed Circuit Television ( CCTV ) systems.
- Demonstrated security-related customer service experience.
- Ability to travel to more than one (1) work location.
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
Gathers and organizes reports for submission to supervisor; prepares management reports, policies, and other documentation. Responds to fire alarms, security alarms, and accidents - contacts appropriate emergency personnel. Conducts security patrols at locations, parking lots/garages, and surrounding areas for unsafe conditions and reports them as necessary. Investigates disturbances and in the event of an emergency, maintains order and safety of occupants, while reporting to the appropriate agency. Provides customer service and acts as a source of information and assistance to inform the public of information, services, programming, policy, and regulations. Anticipates, de-escalates, and solves problems and when needed, provides reports to the appropriate agency. Issues and enforces Criminal Trespass Notices for violations and determines if police assistance is required. Monitors welfare of security personnel working after-hours, overnight, and at remote assignments. Directs traffic and provides crowd control and security services for after-hours events held by internal and external customers. Transports and safeguards cash pick up and drop offs at all Library locations. Issues and monitors equipment for assigned staff (radios, badges, keys, uniforms, etc.). Provides direction and training to security personnel, contract employees, and other City departments regarding Non-Violent Crisis Intervention and other training areas.
Responsibilities - Supervisor and/or Leadership Exercised:May provide leadership, work assignments, evaluation, training, and guidance to others.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of Federal, State, Local laws, and ordinances.
- Knowledge of city practice, policy, and procedure.
- Knowledge of equity, diversity, and inclusion principles and practices in libraries.
- Knowledge of supervisory and managerial techniques and principles.
- Skill in oral and written communications.
- Skill in handling multiple tasks and prioritizing.
- Skill in data analysis and problem solving.
- Skill in handling conflict and uncertain situations.
- Skill in using computers and related software, including Microsoft Office products.
- Ability to facilitate discussions and resolve issues.
- Ability to lead and train diverse groups.
- Ability to quickly recognize and analyze irregular events.
- Ability to establish and maintain effective communication and working relationships with city employees and the public.
- Ability to provide high-level customer service.
- Ability to work with people of diverse backgrounds.
Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.
Supplemental Questions
Required fields are indicated with an asterisk (*).
* The minimum qualifications for the Security Guard Lead position are graduation from an accredited high school or equivalent, plus three (3) years of providing security-related services. Do you meet these minimum qualifications?
* Please describe how you meet the minimum qualifications for this position.
(Open Ended Question)
* Please describe your professional experience acting in a lead role providing leadership, work assignments, evaluation, training, and guidance for a security workgroup or staff.
(Open Ended Question)
* Please describe your training and years of experience with security access control. Please also list the systems you are familiar with. If you do not have experience, please list N/A.
(Open Ended Question)
* Do you have experience in the operation of Closed Circuit Television (CCTV) systems? If so, what is your level of experience and what systems have you operated on? If you do not have experience, please write N/A.
(Open Ended Question)
* Please describe your security-related customer service experience.
(Open Ended Question)
* Do you have the ability to travel to multiple sites as part of the regular job duties?
* This position requires employees to varied shifts of days, nights, weekends and holidays. Are you able to work varied shifts including days, nights, weekends and holidays?
* Are you willing to work overtime as required?
* This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.
- I acknowledge and understand this position requires a Criminal Background Check.
Optional & Required Documents
Required Documents Optional Documents
