Patient Services Specialist - Urology Dept Lbk
Lubbock
36478BR
Position Description
This position is responsible for assuring smooth operation of the clinic patient flow. Employees serve as primary contacts for patients and are responsible for scheduling appointments, preparing necessary paperwork before the patient visits, receiving patients, and maintaining records. In addition, this position is responsible for processing charges for clinic services, filing insurance claims, responding to requests for information from patients and insurance companies and maintaining related information for the department. Employees may have cash handling responsibilities.
Major/Essential Functions
- Receives all incoming calls, messages, and faxes for the clinic and distributes to appropriate staff.
- Schedules new and established patients based upon clinic protocols.
- Greets patients at check in and checkout; assists patients with forms and with questions on their accounts, may make appropriate notations on fee sheets.
- Contacts patients who have missed appointments.
- Receives all incoming calls, messages, and faxes for the clinic and distributes to appropriate staff.
- Schedules new and established patients based upon clinic protocols.
- Greets patients at check in and checkout; assists patients with forms and with questions on their accounts, may make appropriate notations on fee sheets.
- Contacts patients who have missed appointments.
- Verifies and updates billing/insurance and demographic information; making corrections as necessary.
- May receive payments for services and prepares end of day deposit.
- May perform other duties as assigned
- Verifies and updates billing/insurance and demographic information; making corrections as necessary.
- May receive payments for services and prepares end of day deposit.
- May perform other duties as assigned
Required Qualifications
A High School diploma or GED. 1-year Customer Service, office, or related experience. Additional education may substitute for the experience requirement.
To apply, please visit:
https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=850891All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran.
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