THIS IS AN ON-CALL POSITIONCandidates must be able to work any day of the week, either:
- Day shift (typically 7AM - 2PM) and/or
- Swing shift (typically 1PM - 8PM)
The Role: This position is expected to safely maintain traffic control, direct vehicle and pedestrian traffic, collect monies for parking, and provide excellent customer service.
What You’ll Do: Keep in mind that this list is not all-inclusive.
- Ensure customer safety and service excellence standards are maintained.
- Conduct accurate transactions for paid parking activity, maintain constant control of cashier banks and appropriately control and account for paper tickets
- Maintain control of a safe working environment for guests, visitors, and all who access the property. Provide appropriate direction to vehicular traffic and ensure the safety of pedestrians utilizing crosswalks. Adapt to changes in traffic flow and paid parking operations based on traffic and pedestrian needs.
- Maintain knowledge of current building and event information. Provide directions and information to guests as requested or redirects guests to appropriate persons when needed.
- Assist guests in locating desired modes of transportation, e.g., taxi, shuttle service, ride share locations, etc., in a timely manner. Ensure transportation areas are operated in a safe manner and any issues or concerns are reported.
- Maintain control of issued equipment, e.g., stop sign paddles, light wands, radios, etc.
- Perform other duties and projects as assigned.
What We’re Looking For:- High school diploma or general education degree (GED)
- Ability to add, subtract, multiply, and divide
- Ability to work with mobile Point of Sales systems
- Prior cash handling experience preferred
- Ability to direct traffic
- Assist persons crossing roadways
- Requires standing for prolonged periods of time
- Ability to work morning, afternoon and evening shifts as assigned all days of the week
- Requires working outdoors
- Other related duties as directed
POSITION EXPECTATIONS
This position is expected to collect monies for parking, safely maintain traffic control, direct vehicle and pedestrian traffic and provide excellent customer service.
CUSTOMER SERVICE EXPECTATIONS
This position is expected to support customer service initiatives and work to provide a customer centric environment and exceed our guest’s expectations at every available opportunity.
SAFETY EXPECTATIONS
At the LVCVA, safety is everyone’s responsibility. All ambassadors are expected to demonstrate a comprehensive knowledge of safe work practices and to comply with established rules, policies, procedures and regulations. In addition, all ambassadors are responsible for eliminating and reporting hazards and incidents. We manage an environment that is safe for all and where tools, guidance, and personal involvement are key to our success.
DIVERSITY EXPECTATIONS
Inclusion and the embodiment of not only tolerance but a genuine appreciation for a diverse workplace is an essential element of the LVCVA’s culture. Supporting and respecting the various cultural and ethnic values, behaviors, beliefs and attitudes leads to successful ambassador relations and business results. All levels of supervision are expected to ensure diversity is practiced and is a managing strength in their operation. All levels of ambassadors are expected to respect and support diversity in the workplace.
The Las Vegas Convention and Visitors Authority (LVCVA) provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the LVCVA will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at peopleconnect@lvcva.com
