Job Description
Job Posting Title
Enforcement Licensing Coordinator
Agency
340 OKLAHOMA STATE DEPARTMENT OF HEALTH
Supervisory Organization
340 Consumer Health Service
Job Posting End Date (Continuous if Blank)
Note: Applications will be accepted until 11:59 PM on the day prior to the posting end date above.
Estimated Appointment End Date (Continuous if Blank)
Full/Part-Time
Full time
Job Type
Regular
Compensation
The annual salary for this position is up to $79,000 based on education and experience.
Job Description
This position serves as the Coordinator of the Enforcement Division in Consumer Health Service (CHS) and has a wide range of duties and responsibilities. This position may represent CHS at statutorily mandated advisory councils such as the Consumer Protection Licensing Advisory Council, the Sanitarian and Environmental Registration Advisory Council, the Advisory Committee on Midwifery, and/or the Food Service Advisory Council. Additionally, Additionally, this position is required to provide relevant and accurate information through research, the attendance of trainings, and/or meeting with internal and external subject matter experts to ensure rules and statutory requirements are enforced.
This position will be an integral part of the CHS quality assurance team and will need to work with area managers to ensure smooth and accurate information exchanges. This position will coordinate the enforcement process for the following areas: Bedding, Food, Lodging, Licensed Genetic Counselors, Hearing Aid Dealers and Fitters, Medical Micropigmentation, Tattooing, Body Piercing, Licensed Midwives, Diagnostic X-Ray Systems, Pools, Sanitarians and Environmental Specialists, and other areas as assigned. This position will lead focused quality improvement projects with internal and external partners to promote compliance with public health standards. This position is responsible for protecting public health and safety of the consumer by implementing and following enforcement protocols.
Position Responsibilities /Essential Functions
• Knowledgeable of rules and statutes related to each program area to shepherd the enforcement process.
• Identify future resource needs, priorities for program areas, and set timetables for enforcement deliverables.
• Ensures quarterly, biannual, and yearly performance standards are met to comply with rule, statute, and policy.
• Coordinates execution of enforcement actions, complaint process, and tracking of all deliverables.
• Promotes a collaborative environment to promote smooth processes, cross training, and knowledgeable staff.
• Learns and implements with fidelity all rules, statutes, and policies related to compliance and enforcement.
• Works with agency leadership and policy personnel to review and amend agency rules related to CHS enforcement as needed.
• Develops, reviews, and maintains all written policies, procedures, forms, and other documents for the Enforcement Division of CHS.
• Ensures staff are operating using the written protocols and standards.
• Tracks all activity and organizes information in a logical and easy-to-understand manner.
• Ability to provide data from tracking protocols immediately when prompted.
Other Duties
• Demonstrates knowledge of and supports mission, vision, value statements, standards, policies and procedures, operating instructions, confidentiality standards, and the code of ethical behavior.
• Works effectively in team environment, participating and assisting their peers to provide a satisfactory customer service experience.
• All other duties as assigned.
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Education and Experience
Bachelor’s degree and four years of consultative or administrative experience in public health, public administration, business, social work, or guidance and counseling, or a closely related field; or an equivalent combination of education and experience, substituting one year of additional qualifying experience for each year of the required education.
Preferred Qualifications
Master’s degree and four years of managerial, consultative or administrative supervisory experience in public health, public administration, business, social work, or guidance and counseling, or a closely related field; or an equivalent combination of education and experience, substituting one year of additional qualifying experience for each year of the required education.
Valued Knowledge, skills and abilities
• Knowledge of state laws and rules relative to Occupational Licensing Division programs, skills in planning, coordinating and evaluating the activities of the program areas, and skills
in applying supervisory principles and practices.
• Ability to interpret and apply policy to the programs within Occupational Licensing.
• Ability to communicate effectively, both orally and in writing; and to supervise and evaluate personnel and program performance.
• Ability to analyze and solve complex and difficult problems of organization and management; and to present current, concise, and up-to-date information concerning the programs within the Occupational Licensing Division.
• Proficient in Microsoft Word, Publisher, Excel, PowerPoint, SharePoint, Access, and Adobe Acrobat.
Physical Demands and Work Environment
This job is based out of the central office and may require occasional travel
Equal Opportunity Employment
The State of Oklahoma is an equal opportunity employer and does not discriminate on the basis of genetic information, race, religion, color, sex, age, national origin, or disability.
Current active State of Oklahoma employees must apply for open positions internally through the Workday Jobs Hub .
Job Address
Oklahoma County, Oklahoma
United States
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