What You'll Be Doing
Do you want to help end hunger, and improve the health and nutrition of families in Wake County? If yes, then apply to our position of
Food and Nutrition Services (FNS), Eligibility Team Lead, in the Economic and Social Services Division. Bring your expertise to help eligible low income households thrive, by ensuring they are able to get food they need for nutritionally adequate diets.
As an FNS Eligibility Team Lead, your duties include:
- Assigning work to staff; acting as a resource for handling complex cases
- Answering staff policy questions; preparing and presenting minor training to staff as needed
- Meeting regularly with trainees to check work and progress; providing mentoring guidance and support to trainees
- Maintaining case action and case management responsibility for vacant caseloads and absences
- Completing quality reviews of staff casework, and answering general public and facility inquiries
About Our Team
Wake County Health and Human Services (WCHHS) is the consolidation of programs and services that include social services, public health, job search assistance, child support, and transportation. Our mission, in partnership with the community, is to facilitate full access to high quality and effective health and human services for Wake County residents. In addition to our numerous standard programs, Wake County Health and Human Services (WCHHS) is engaged in a number of special initiatives that are impacting services and programs throughout our entire agency. Whether legislated down from the changing regulations on the Federal or State level or bubbling up from the entrepreneurial spirit of our staff, you can always look forward to Wake County Health and Human Services implementing new and exciting enhancements to our services and programs.
The Basics (Required Education and Experience)
- Associate's degree in Human Services or a related field
- Two years of job-related experience
- Equivalent education and experience are accepted
Beyond the Basics (Preferred Education and Experience)
- Two or more years of case manager experience in Food and Nutrition Services Experience working in NC Fast
How Will We Know You're 'The One'?
- Knowledge of Food and Nutrition Services policies
- The ability to ensure projects are completed in a timely manner
- The ability to apply complex policy to determine client eligibility, instruct staff, and monitor eligibility determinations
- Works to improve and reinforce the performance of others
About This Position
Location: Human Services Center Swinburne Raleigh, NC 27610
Employment Type: Regular
Work Schedule: Mon - Fri 8:30 am - 5:15 pm
Hiring Range: 21.33 - 28.80
Market Range: 21.33 - 36.27
Posting Closing Date: 7:00 pm on 5/1/2024
What Makes Wake Great
Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package.
Equal Opportunity Statement
Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
Background Check Statement
Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer.
Emergency Service Worker Statement
In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
