DESCRIPTION
The Department of Human Resources is seeking qualified applicants for a permanent/full-time/unclassified Clerk Typist III (Medical Receptionist). This position provides clerical support to the Occupational Health Division within the Human Resources Department.
EXAMPLES OF DUTIES
As client-facing professionals, our Clerk Typist (Medical Receptionist) plays a key role in representing our practice. This individual is responsible for interacting with clinic guests and managing administrative tasks for the medical team. Duties and responsibilities for this role typically include:
• Greeting patients professionally both in person and on the phone
• Quickly answering or properly referring questions and issues
• Optimizing provider schedules and patient satisfaction with efficient scheduling
• Notifying providers of patient arrivals
• Comforting patients by anticipating anxieties and effectively answering questions
• Ensuring availability of treatment information by retrieving and updating patient records
• Creating purchase orders, and processing vendor invoices
• Ensuring availability of treatment information by retrieving and updating patient records
REQUIREMENTS TO FILE
Our successful Clerk Typist (Medical Receptionist) will possess various skills and experiences, such as:
MINIMUM REQUIREMENTS: - Ability to type neatly and accurately at a net speed of 40 words per minute.
- Ability to file in alphabetical and numerical order.
- Ability to make simple mathematical computations.
- Ability to correct errors in grammar, spelling, and punctuation.
- Ability to work cooperatively with other employees and the public.
DESIRABLE QUALIFICATIONS:- High school diploma or equivalent
- At least two years of professional experience performing progressively responsible clerical functions in an office or healthcare setting
Successful candidates will demonstrate:
- Effective communication skills to converse clearly over the telephone and in person
- Strong organization and time management skills to manage a variety of tasks effectively
- Attention to detail to schedule patients correctly and communicate scheduling difficulties with providers
- Solid technological skills, such as using word processing and spreadsheet programs to track data
- High emotional intelligence/interpersonal skills to interact positively with patients who may be upset or stressed
SELECTION PROCEDURE
Interested applicants must file an application online
with a cover letter and resume in PDF format attached by Tuesday, April 30, 2024 at 11:59 PM. Incomplete applications will not be processed. The materials submitted will be thoroughly reviewed and only those candidates determined to be best suited for the position will be invited to participate in the selection process, which will include an interview by a selection panel and may include a performance and/or writing exercise.
The City of Long Beach is an
Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender.
The City of Long Beach will consider qualified applicants with a criminal history pursuant to the
California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act
The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If a special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-7915.
For technical support with your governmentjobs.com application, please contact (855) 524-5627.
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Closing Date/Time: 4/30/2024 11:59 PM Pacific
