Minimum Qualifications
Seven (7) years of experience working in a major automotive facility, with three (3) years in a supervisory capacity.
Combination of equivalent experience and education may substitute for the minimum qualifications.
Licenses or Certifications:Licensed for the operation of commercial vehicles in the state of Texas within ninety (90) days of employment.
To be considered for employment in this position applicants must comply with Department of Transportation Federal Regulations and the City of Austin Drug Policy.
Physical Requirements:Essential duties are performed in a service center environment working in office conditions and exposure to motorized equipment, spare parts, tools, oil and lubrication, corrosive liquids, and other potentially hazardous materials.
Incumbent may be exposed to loud noise, and warm and cold conditions.
Individual will need to have good eye-and-hand coordination, and read and write in dimly lit conditions, and lift between up to thirty-five (35) pounds
Notes to Applicants
The Service Center Manager oversees daily operation work flow, including but not limited to staffing, customer relations,employee relations, and policy. They manage budgets, ensure regulatory compliance, and develop staffing plans. Additionally, they track maintenance schedules, handle invoicing and procurement, and address facility concerns. The manager plays a crucial role in maintaining efficiency and effectiveness within the operation.
A detailed and complete job application is
REQUIRED and helps us better evaluate your qualifications. In completing your job application, please be sure to provide a
COMPLETE employment history regarding all relevant work experience that you would like us to consider. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. This information will also be used to determine salary in the event that you are selected for this position. You will not be given the opportunity to provide additional work experience once you complete and submit your job application. If selected as the top candidate, you will not be permitted to present additional work experience for salary calculation purposes.
For each supervisory and/or management position, include the size of the service location (number of technicians/bays), the average number and types of vehicles serviced by the facility, and your budget responsibility.When completing Supplemental Questions, please note your answers to the supplemental questions must be supported by the information contained in your application.
A resume and cover letter are not being accepted for this position.
A skills assessment may be required as part of the recruitment process.
Please note when the same or an additional vacancy occurs within a department in the same job title within 90 days after the start date of the top candidate, the hiring department may offer the additional position to another top candidate from the same candidate pool; or, advertise for the new position.
This position is considered an essential position which means it is expected that an employee comes to work during any City closure or emergency to include bad weather and any other unexpected events or shutdowns.
Driving Requirement: This position requires Licensed for the operation of commercial vehicles in the state of Texas within ninety (90) days of employment. External New Hires must meet the
City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months.
Working with the City of Austin provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click
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Pay Range
$35.04 - $44.67 per hour
Hours
Monday - Friday
8:00 a.m. - 5:00 p.m.
Evenings, weekends and holidays as required by operational needs.
Note that work schedule and location are subject to change based on business needs.
Job Close Date 04/30/2024 Type of Posting External Department Fleet Mobility Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin, Texas Preferred Qualifications
- Experience managing the maintenance and repair of a large, diverse fleet;
- Experience overseeing the maintenance and repair of light, medium and heavy-duty vehicles and of off-road equipment;
- Experience managing a diverse public sector fleet;
- Demonstrated success with interpersonal relationship building, employee coaching and employee developmental skills;
- Experience staying ahead of industry developments, technological advancements, and regulatory changes;
- Experience proactively adapting strategies and processes to maintain efficiencies in order to meet goals;
- Experience developing long-term strategies and goals based on understanding customer needs;
- ASE and/or EVT Certifications or the ability to obtain within six (6) months of employment;
- Refuse or Public Safety Fleet Experience ( SME ).
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.
1. Directs personnel in the daily operation of the service center including, scheduling, resolving operational complaints, maintaining effective customer relations, and interpreting and maintaining compliance with City and division policies and procedures.
2. Manages federal and state statutory requirements, like permits, for facility usage.
3. Establishes staffing plans and processes to ensure effective quality services.
4. Develops service center budget and monitors monthly progress and approves expenditures; controls petty cash; and monitors and rectifies employee Labor Reconciliation reports, road call reports, down reports.
5. Tracks and maintains preventative maintenance schedules for all sections assigned to each service center, notifying customers of due and missed dates.
6. Reviews, authorizes, and tracks parts room invoices, purchases orders, parts orders, fuel orders, overhead, inventory, and negotiates and monitors contracts/agreements and responsible for following prescribed procedures.
7. Manages hazardous waste generation, maintains environmental standards, and encourages a safe work environment.
Responsibilities- Supervision and/or Leadership Exercised:
Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.
- Knowledge of the methods, equipment, and materials used in servicing automobiles and other applicable equipment.
- Knowledge of fiscal and budget preparation.
- Knowledge of Federal, State and Local laws.
- Knowledge of city practice, policy and procedures.
- Knowledge of safety practices and procedures.
- Knowledge of supervisory and managerial techniques and principles.
- Skill in oral and written communication.
- Skill in handling multiple tasks and prioritizing.
- Skill in data analysis and problem solving.
- Skill in planning and organizing.
- Skill in using computers and related software.
- Ability to read and comprehend technical manuals.
- Ability to establish and maintain good working relationships with other city employees and the public.
Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.
The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.
Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.
Supplemental Questions
Required fields are indicated with an asterisk (*).
* This position requires seven (7) years of experience working in a major automotive facility, with three (3) years in a supervisory capacity. Combination of equivalent experience and education may substitute for the minimum qualifications. Do you meet these minimum qualifications?
* Describe how you meet the three (3) years of supervisory experience that is required in the minimum qualifications.
(Open Ended Question)
* Which of the following best describes the level of driver license you possess?
- Class A CDL
- Class B CDL
- Texas Class C Operator License
- Out of State Driver License
- No Driver License but ability to obtain a Texas Class C or above by date of hire
- None
* The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement?
* Please describe your experience managing the maintenance and repair of a large, diverse Fleet, including the specific position(s) listed in your application in which you performed these duties and include the size of the service location (number of technicians/bays), the average number and types of vehicles serviced by the facility, and your budget responsibility, if not already included in your application.
(Open Ended Question)
* Please describe your experience managing a diverse public-sector, including the specific position(s) listed in your application in which you performed these duties and include the size of the service location (number of technicians/bays), the average number and types of vehicles serviced by the facility, and your budget responsibility, if not already included in your application.
(Open Ended Question)
* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired.
- I acknowledge and understand this position requires a Criminal Background Investigation.
* List your ASE and/or EVT Certifications.
(Open Ended Question)
Optional & Required Documents
Required Documents Resume Optional Documents Cover Letter
