Department Executive Assistant

  • City of Austin, TX
  • Austin, Texas
  • Apr 10, 2024
Full Time Administration and Management

Job Description

Minimum Qualifications
Education and/or Equivalent Experience:
  • Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Public Administration or in a field related to the job, plus four (4) years of administrative or professional experience
  • Experience may substitute for education up to a maximum of four (4) years


Licenses or Certifications:
  • None
Notes to Applicants
The mission of the Office of Police Oversight ( OPO ) is to provide impartial oversight of the Austin Police Department’s conduct, practices, and policies to enhance accountability, inform the public to increase transparency, and create sustainable partnerships throughout the community.

Position Overview:
The OPO is currently seeking a Department Executive Assistant ( DEA ) to serve as the key administrative professional for the department.

The DEA will be responsible for a wide range of executive level administrative responsibilities from coordination and management of scheduling, meetings, and other critical events, assist with the Community Police Review Commission ( CPRC ), answering phone calls, travel arrangements and filing claims, preparation of materials when asked, and other duties as assigned.

This position will serve as a liaison to the Director and the successful candidate must demonstrate the following:
  • Requires a dynamic, self-motivated individual who can respond to and maintain a very busy Office, and stay organized to complete both daily tasks and long term projects.
  • The ability to proactively anticipate the needs of the Director.
  • Handle highly confidential and sensitive information with sound judgment and discretion.
  • Interact seamlessly with a professional demeanor at all levels of the organization with poise and composure.
  • Ability to determine priority of matters for the Director to ensure all deadlines are met and have the ability to pivot with changing demands.
  • Skillful in both verbal and written communications, and has the highest attention to detail.
  • Proficiency in MS Suite to include Outlook, Teams, Word, Excel and other platforms as necessary.


If you are selected as a top candidate:

Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. If you are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date.

Successful candidates must pass a Criminal Justice Information Systems ( CJIS ) fingerprint-based background check and maintain CJIS eligibility.

When completing the City of Austin employment application:
A detailed, complete City of Austin application is required for the position to help us better evaluate your qualifications. For each of your positions, please describe your specific experience as it relates to the minimum and preferred qualifications. Please be thorough in completing the employment application and list all experience that is relevant to this position, including your supervisory and/or leadership experience, if applicable. This is the criteria that will be used to select candidates for interview, and the starting salary will be based on overall relevant experience.

If you are selected to interview: If you are identified as a top candidate, verification of your education, to include High School graduation or GED , undergraduate and/or graduate degrees, will be required.

An assessment(s) may be administered as part of the interview process.

Travel:
If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations.

Benefits:
Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, training opportunities, and more. Please click HERE for more information.
Pay Range
$25.40 - $30.10
Hours
Monday - Friday
8:00 a.m. - 5:00 p.m.

Evenings and weekends may be required based on business and operational needs.
Upon successful completion of a six-month training period, telework options are available, depending on business needs .
Job Close Date 05/01/2024 Type of Posting External Department Management Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1520 Rutherford Ln. Austin, Texas 78754 Preferred Qualifications
Preferred Experience:
  • Experience supporting high-level leadership and management.
  • Excellent skills in organization, coordination and execution of a departments events and activities.
  • Experience in local/city/municipal government, and preferably in Criminal Justice.
  • Proficient in MS Office Suite.
  • Bilingual (English/Spanish).
  • Ability to travel to more than one work location.
Duties, Functions and Responsibilities
Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned.

1. Monitors City and departmental issues and projects.
2. Handles information requests, forwarding to correct division for responses.
3. Reads incoming letters; memos; submissions; and reports determining their significance to the Director’s office.
4. Prepares correspondence, working with other staff within the department to provide input, gathers data, analyzes information and makes recommendations to the Department Director
5. Acts as liaison between departments and divisions on day to day issues.
6. Coordinates events and other activities or projects and works with internal and external customers.
7. Reviews reports submitted by staff members to recommend approval or to suggest changes.
8. Conducts research, compiles data, and prepares papers for consideration and presentation by executives or committees.
9. Attends committee, board or others meetings as needed.

Responsibilities- Supervision and/or Leadership Exercised:
  • This position does not supervise, but serves as the primary lead, working with other departmental staff to manage the flow of information to and from the Department Director’s office and may be asked to train other administrative personnel.
Knowledge, Skills and Abilities
Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed.


  • Knowledge of the functions of the departmental organization to include relationships between departments, divisions and agencies.
  • Knowledge of the various departments and key contacts required to meet the needs of the Director.
  • Knowledge of the principles associated with the role of meeting the necessary standards of customer service.
  • Knowledge of city practice, policy and procedures.
  • Skill in oral and written communication.
  • Skill in handling multiple tasks and prioritizing.
  • Skill in using computers and related software applications.
  • Skill in data analysis and problem solving.
  • Skill in planning and organizing.
  • Ability to exercise discretion in confidential matters.
  • Ability to work with frequent interruptions and changes in priorities.
  • Ability to establish and maintain good working relationships with city employees and the public
Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA
City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1.

The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk.

Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview.

Supplemental Questions

Required fields are indicated with an asterisk (*).
* The minimum qualifications of this position are graduation with a Bachelor’s degree from an accredited college or university with major coursework in Public Administration or in a field related to the job, plus four (4) years of administrative or professional experience. Experience may substitute for education up to a maximum of four (4) years. Do you meet this requirement?
  • Yes
  • No
* Are you a current City of Austin employee?
  • Yes
  • No
* This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Justice Information System (CJIS) to be hired.
  • I acknowledge and understand this position requires a Criminal Justice Information System (CJIS-Criminal Background Investigation).
* Please describe your experience in addressing customer or constituent complaints and inquiries.
(Open Ended Question)
* Please describe your experience providing administrative support to a high-level executive and supporting a busy office independently.
(Open Ended Question)
* Please describe your experience working with confidential records or confidential information.
(Open Ended Question)
* Do you have the ability to travel to multiple sites as part of the regular job duties?
  • Yes
  • No


Optional & Required Documents

Required Documents Optional Documents

Job Address

Austin, Texas United States View Map