CONTRACT PROGRAM MONITOR

Position/Program Information

FIRST DAY OF FILING

APRIL 9, 2024, at 8:00 A.M. (PT)

THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE.

NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXECEPTIONS.

EXAM NUMBER

J4229N

TYPE OF RECRUITMENT

OPEN COMPETITIVE JOB OPPORTUNITY

DEFINITION
Monitors, audits and evaluates a private agency's performance in providing the appropriate kind and level of service specified in the contract agreement.

CLASSIFICATION STANDARDS

Positions allocable to this class report to a higher-level supervisor and are primarily responsible for monitoring the overall quality of services provided by the contractor and for conducting random and detailed audits and evaluations of specific aspects of contracted services.

Essential Job Functions

Monitors and evaluates services provided by contractors and/or subcontractors by preparing timelines of tasks and deadlines; selecting random sample sizes for administrative responsibility, fiscal accountability, and service delivery reviews; and conducting on-site visits and desk reviews; etc. in order to ensure the contractors are performing at optimal levels, and are in compliance with contract agreements and rules and regulations set forth by the County.

Conducts on-site visits to contractor’s place of business bydriving a vehicle (e.g., County vehicle, personal vehicle, etc.) to various sites throughout the County of Los Angeles; using alternate forms of transportation; conducting entrance and exit meetings to discuss the purpose of the visit, preliminary findings, and provide technical assistance; reviewing and verifying documents and files; and performing detailed inspections/walkthroughs of services in order to ensure: a) effective services are delivered to participants and in compliance with local, State, federal, rules/regulations; b) billing accuracy, c) County is satisfied with the contractor’s performance.

Investigates potential problems and/or areas of non-compliance by documenting discrepancies and communicating to appropriate staff/management, conducting follow-up inspections to ensure corrective action has been taken, completing all required reviews and monitoring activities within contracted specified timeframes, and initiating additional action through the supervisor if necessary in order to ensure the appropriate type and level of service specified in the contract agreement are met.

Prepares various documents (e.g., investigation reports, contract discrepancy reports, change notices, amendments, various letters and correspondence, monitoring tools, etc.) by compiling information into an appropriate format (e.g., text, table, chart, graph, presentation, etc.), and manually or electronically operating computer software programs (e.g., email, word processing, spreadsheet, database, etc.) in order to solicit, convey, record, or present the information.

Reviews, analyzes, and processes various documents (e.g., Monthly Management Reports, Customer Service Questionnaires, Ad Hoc reports, single-audit reports, computerized records/reports, supporting documents, invoices, budgets, financial statements, corrective action plan, close-out reports, etc.) by checking the documents’ contents for accuracy, completeness, and compliance with terms of the contract (e.g., reaching adequate number of participants, reaching identified target group, etc.), State, county, and federal regulations; reviewing contractor’s invoices to see whether expenses were necessary, proper, and reasonable and in line with the contract budget; and assessing financial penalties and bonuses of contracts in order to ensure compliance, accuracy, and completeness prior to supervisor’s review.

Maintains records of contractor activities and expenditures by creating files that include all actions and correspondence pertaining to contracts; tracking contract expenditures; scanning documents; arranging, classifying, sorting, and filing the records according to a specified sequencing method (e.g., alphabetic, numerical, chronological, by subject matter, department-specific coding systems, etc.); and utilizing the office’s hardcopy and/or electronic filing systems in order to ensure their accessibility, accuracy, safe-keeping, and relevance.

Serves as a liaison with various agencies and organizations (e.g., stakeholders, contractors, other County departments, the public, etc.) by establishing and/or maintaining working relationships with individuals; providing individuals with requested services, information, guidance, and remedial solutions to programmatic issues; consulting with individuals for information needed; and coordinating and scheduling trainings, visits, entrance and exit meetings, etc. in order to obtain, exchange, or provide information in connection with contracts.

Assists supervisor in contract development, change notices, amendments, etc. by researching applicable laws and regulations; reviewing specifications and/or scope of work; identifying errors with contract language that results in change orders or amendments; etc. in order to maximize financial and operational performance of the department and minimize risk.

Requirements

MINIMUM REQUIREMENTS

OPTION I
One year of experience at the level of Los Angeles County's class of Administrative Assistant III*.

OPTION II
Two years of experience in a contract environment at the level of Los Angeles County's class of Administrative Assistant II* consisting of maintaining, monitoring, auditing, and evaluating contract agreements.

OPTION III
Three years of experience at the working supervisor** level involving fleet management and/or maintenance***.

LICENSE
A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions.

PHYSICAL CLASS
PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved.

SPECIAL REQUIREMENT INFORMATION
*For full descriptions of class specifications of Los Angeles County classes Administrative Assistant III (Item #0889) or Administrative Assistant II (Item #0888) please click on the hyperlink on each title OR go to the Department of Human Resources website at https://.hr.lacounty.gov/ and type in the job title or item number under the "FIND JOB DESCRIPTIONS" search box.

**Experience at the working supervising level refers to working with and supervising a crew of at least three or more journey-level automotive, bus, or truck technicians. Supervisory capacity refers to providing direct administration and technical supervision to include planning, assigning, and reviewing the work of staff, evaluating employee performance, approving leave of absence, counseling and recommending discipline.

Journey-Level experience applies to a person who has completed an apprenticeship program or is an experienced worker, not a trainee, and is fully qualified and able to perform a specific trade without supervision.

***Fleet management and maintenance refers to the inspection, maintenance, repair, procurement, assignment, and disposal of a diverse fleet of vehicles and equipment used for construction, maintenance operations, emergency response, and/or for basic transportation purposes, and having knowledge of the industry repair and maintenance practices and regulations.

ENDORSEMENT OF COUNTY QUALIFICATIONS
Applicants who wish to qualify using experience gained in County classifications that are not at the level of the classification listed in the requirements must provide verification of qualifying out-of-class bonus, temporary assignment bonus, or reclassification study from CEO at the time of filing, or within seven (7) calendar days from the date of application submission. Please submit documentation to sheriffexamsunit@lasd.org and indicate your name, the exam title and exam number. Applicants do not need to submit such verification if they hold or have held a position at the level of the classification listed in the requirements, or a position deemed to be at equivalent level.

SHERIFF'S DEPARTMENT EMPLOYEES
Sheriff Department employees must complete the Special Pay Verification Form (SPVF) accessible at
Special Pay Verification Form - Employees - Power Apps at the time of filing or within seven (7) calendar days from the date of filing your online application. The Classifications Unit will email the approved SPVF to the applicant and the Professional Examinations Unit. If you have additional questions, please call the Classifications Unit at (213) 229-3193.

Verification of Experience (VOE) forms previously approved by the Classifications Unit will be accepted. Please submit documentation to sheriffexamsunit@lasd.org and indicate your name, the exam title, and exam number. Applicants claiming out-of-class experience to meet the requirements should describe their out-of-class duties in detail in the Work Experience and Supplemental Questions sections of their application.

SUPPLEMENTAL QUESTIONNAIRE
As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply.

Additional Information

EXAMINATION CONTENT
This examination will consist of two (2) parts:

PART I
A multiple choice and/or simulation assessment(s), weighted 30%, assessing:

• Professional Potential
• Achievement
• Coping with Uncertainty
• Responsibility
• Working to High Quality Standards
• Willingness to Learn
• Working Relationships
• Analyzing Information
• Learning Quickly
• Generating New Ideas
• Using Time Efficiently
• Adapting to Change.
  

Applicants must achieve a passing score of 70% or higher on PART I in order to be invited to PART II.

PART II
A performance test, weighted 70%, assessing:

• Reading Comprehension
• Decision Making
• Fact Finding and Data Analysis
• Problem Solving
• Analyzing Information
• Written Communication
• Payroll Audit and Analysis
• Responsibility

MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS AND PERFORMANCE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19.

TRANSFER OF TEST COMPONENTS
Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination.

This examination contains test components that may be used in the future for new examinations and your test responses may be transferred.

CANDIDATES MUST MEET THE MINIMUM REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH WEIGHTED PART TO BE PLACED ON THE ELIGIBLE REGISTER.

TEST PREPARATION
Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you prepare for the test, we advise you to review all related materials that you deem necessary.

• An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at https://hr.lacounty.gov . Please click on "Find a Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section.
• Additional online practice tests are available at https://www.shldirect.com/en-us/practicetests .

Please note that these resources are intended to provide general information about the types of tests and assessments used by the County of Los Angeles. These resources do not contain details of the exam nor the specific questions you will be asked to answer during the test administration. The exam content section describes the areas assessed by the test, and you are invited to study and review whatever material you believe will help you prepare.

VETERAN'S CREDIT
If you served in the military and were honorably discharged, you may qualify for Veteran's Credit. To receive this credit, please include a copy of your DD214 Form issued by the branch of service with your application for review.

ELIGIBILITY INFORMATION
The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months from the date of promulgation. Applications will be processed on an "as received" basis and promulgated to the register accordingly.

SELECTIVE CERTIFICATION

In accordance with TITLE 5 - PERSONNEL, APPENDIX 1 (Civil Service Rule 11.03) of the Los Angeles County Code, selective certification may be used for some positions that require special skills and/or training.

A Selective Certification may be established for the following areas:

• Automotive
  

Specific knowledge of the specialized functional areas may be the subject of the departmental hiring interview. If you wish to be considered in any areas above, you MUST indicate the specialized experience on your application and supplemental questionnaire. Any inconsistencies or discrepancies with your job description on the application and supplemental questionnaire will not be considered as qualifying.

REMINDER:
Applicants are required to respond to all supplemental questions during the application process. Be sure to provide detailed and accurate responses to all questions. The questions are designed to elicit information to confirm the applicant qualifies not only for the position itself, but also for placement on any Selective Certification lists.

Candidates who pass the examination and meet the criteria identified in the supplemental questions will be placed on the General and Selective Certification lists.

NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS.

SPECIAL INFORMATION

SUCCESSFUL CANDIDATES MUST COMPLETE A THOROUGH BACKGROUND INVESTIGATION, INCLUDING FINGERPRINT SEARCH. Examples of disqualifying factors include: Any felony convictions; job related misdemeanor convictions; certain serious traffic convictions or patterns of traffic violations (3 moving violations in one year; failure to appear; at fault accidents; suspended license; driving under the influence); poor credit history; poor employment history; substance abuse; anyone on probation.

ZERO TOLERANCE POLICY IF HIRED
The Los Angeles County Sheriff's Department has a "zero tolerance" policy for its employees for the following:

• use of narcotics, controlled substances, and/or prescription drugs without a prescription.

Any employee found in violation of this policy will be subject to discharge.

VACANCY INFORMATION
The eligible register resulting from this register will be used to fill vacancies throughout the Los Angeles County Sheriff's Department.

AVAILABLE SHIFT: Any

APPOINTEES MUST BE WILLING TO WORK ANY SHIFT, INCLUDING EVENINGS, NIGHTS, WEEKENDS, AND HOLIDAYS.

APPLICATION FILING INFORMATION

APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED.

TO ENSURE THAT YOUR APPLICATION HAS BEEN SUCCESSFULLY SUBMITTED, YOU MUST HAVE RECEIVED A CONFIRMATION EMAIL AS VERIFICATION.

All applicants are required to submit a Standard County of Los Angeles employment application and supplemental questionnaire ONLINE only. Resumes cannot be accepted in lieu of applications, although resumes and supporting documents may be uploaded as attachments to the online application.

Fill out your application and supplemental questionnaire completely. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. All information is subject to verification and applications may be rejected at any time during the selection process.

The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS and you have completely filled out your application.

Apply online by clicking on the green "Apply" button at the top right corner of this posting. You can also track the status of your application using this website. Your application and supplemental questionnaire must be submitted electronically before 5:00 P.M., PT, on the last day of filing.

NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS.

Plan to submit your online application well in advance of the 5:00 P.M. (PT) deadline, as you may be required to verify your email address. This needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and ensure that you do not enter an incorrect email address.

IMPORTANT NOTES

• Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made.
• FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT.
• Utilizing VERBIAGE from Class Specification and Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED .

CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL

• All notices, including result letters and notices of non-acceptance, will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add selockwo@lasd.org, yrodriguez@hr.lacounty.gov, info@governmentjobs.com, talentcentral@shl.com , and donot-reply@amcatmail.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records.

NOTE: Candidates who apply online must upload any required documents as attachments during application submission. If you are unable to attach required documents, you may fax the documents to (323) 415-2580 or email the documents to sheriffexamsunit@lasd.org at the time of filing, or within seven (7) calendar days from the date of application filing. Failure to provide the required documentation will result in application rejection. Please include your Name, the Exam Number, and the Exam Title on the faxed documents.

SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number.

NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record.

California Relay Services Phone: (800) 735-2922
ADA Coordinator Phone: (213) 229-1621
Teletype Phone: (213) 626-0251
Department Contact Name: Professional Examinations Unit
Department Contact Phone: (323) 526-5611
Department Contact Email: sheriffexamsunit@lasd.org

For more information on Employment Information, click on the link below.
http://file.lacounty.gov/SDSInter/dhr/247636_EmploymentInformation.pdf (Download PDF reader)

For detailed information, please click here

Closing Date/Time: Continuous

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