CAPS Case Manager

Job No: 537501; 4/08/2024

CAPS CASE MANAGER
Student Services Professional III
Student Health Center

Salary Range : $5025 - $7159/Monthly

Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification.

Essential Functions : Under general supervision of the Director of Counseling and Psychological Services (CAPS), the Case Manager provides support services to students/patients experiencing varying degrees of psychological and medical need for referral to outside services. The Case Manager works closely with Student Health Center (SHC) mental health counselors and medical providers who have identified patients in need of outside mental health or medical services, coordinating their transition to these services. This position requires excellent interpersonal communication skills for providing direct services to students/patients and for cultivating effective relationships with nearby off-campus medical and mental health resources, working collaboratively with the Director of Student Support as well to ensure appropriate referral to any required-on campus resources and support. The Case Manager establishes and maintains a comprehensive list of outside health related resources for students, documents referrals and tracks their effectiveness, provides pertinent student/patient education, and strives continuously to assure the continuity of quality health care.

Required Qualifications & Experience : Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. At least two years of progressively responsible professional work experience as a Student Service Professional or Social Worker with ability to work independently, demonstrate excellent written and verbal communication skills and work collaboratively with a multitude of on and off campus constituencies. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position.

California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Desired Qualifications : Master's degree in social work or another related field. Experience in college health or ambulatory care, medical clinic or social service provider. Experience working in patient coordination of care and/or patient referral services. Experience conducting outreach and presenting. Knowledge of HIPAA. Bilingual and bi-literate in Spanish preferred. Excellent customer service/customer care skills

Closing Date : Review of applications will begin on April 22, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. As part of the interview process, a task will be included.

The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment.

In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs.

Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer.

To obtain employment information for the impaired call:
TDD Line (323) 343-3670
24-hour Dial-A-Job Line (323) 343-3678

Advertised: Apr 08 2024 Pacific Daylight Time
Applications close:

Closing Date/Time:

Los Angeles, California 90032 United States View Map