Library Services Coordinator - Branch Manager

  • Westminster, Colorado
  • Westminster, Colorado
  • Apr 09, 2024
Full Time Administration and Management Library Services Public Health
  • Salary: $82,899.00 - $103,613.00 Annually USD

Job Description

POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION

This is a leadership position reporting to the Library Services Manager. This position is responsible for coordinating the College Hill Branch Library, including managing all of the branch library’s operations, personnel, facility maintenance, and finances. In addition to serving as a branch manager, this position is also a key member of the Westminster Public Library leadership team, supporting library wide projects and initiatives.

The full salary range for this position is stated above. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. The City of Westminster has a Multilingual Stipend Program to encourage and reward benefited employees who are conversationally fluent in languages other than English. Benefited employees have the opportunity to test their language proficiency skills and qualify for a bi-weekly stipend that will vary based on the employee’s level of proficiency and usage.

In order to be considered for this position, all candidates must attach to the online application, a cover letter and resume (maximum of two pages).

ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES

The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork).

This position supports the goals of the Parks, Recreation and Libraries Department, whose mission is together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy.

The Library’s mission statement is: Westminster Public Library builds community by connecting people to quality collections, programs, services, staff and spaces, rooted in nature, wellness and literacy.

Every employee is accountable to:
  • Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority
  • Communicate with customers to ensure that, where possible, they are satisfied, and that their needs are being addressed; solicit and evaluate customer feedback
  • Act as an ambassador by understanding and fostering the organization's mission and vision
  • Exhibit pride in self, the department, the city, and the community; conduct self in a professional manner
  • Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty, and ethical behavior
  • Address difficult or contentious issues in a constructive manner
  • Support/promote change; demonstrate flexibility, and take calculated risks when appropriate
  • Participate in personal growth opportunities, and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization
  • Work to continuously improve the efficiency and effectiveness of the service or product being delivered
  • Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives
  • Value diversity; demonstrate an awareness of differences; demonstrate sensitivity, and adapt behaviors and communication to accommodate these differences

GENERAL COMPETENCIES
Citywide - Every employee in this position is accountable to:
  • Establish effective interpersonal relationships through honest, open communication and follow-through on commitments
  • Recognize personal strengths and weaknesses, and target areas for personal self-development
  • Demonstrate initiative in performing job tasks
  • Exhibit problem-solving skills leading to sound judgment and quality decisions
  • Achieve goals, and handle assigned workload and new assignments effectively; demonstrate an ability to work independently
  • Communicate effectively with individuals and groups using clear and concise verbal and written communications
  • Demonstrate accountability for work, and take ownership in job performance
  • Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product
Job Specific - Every employee in this position must be able to:
  • Utilize and demonstrate:
    • Excellent customer service, management and supervisory skills
    • Thorough knowledge of professional techniques, principles, methods, materials, and practices used in the operation of a public library, and/or the operation of a large public facility
    • Knowledge of books, book selection, tools, and methods
    • Familiarity with computer hardware and software, and experience in the use of automated data bases is preferred
Analyze professional and administrative problems and make recommendationsDevelop and manage a budgetDirect the work of professional, paraprofessional and clerical library personnel in a manner conducive to high morale and high performanceInterpret library policies and objectives to library and other City staff, community groups, and the publicEstablish and maintain effective relationships with diverse citizen groups, employees and other City administratorsCommunicate effectively, orally and in writingKeep informed of new and innovative library and information servicesPresent oral and written reportsDemonstrate proficiency with word processing, spreadsheets, and other specialized library software Leadership/Supervisory - Every employee in this position is accountable to:
  • Foster a participatory organizational climate that is open, positive, reinforcing, and supportive
  • Encourage employees to be accountable for their work and take ownership in what they do
  • Demonstrate leadership and courage by making or supporting decisions that reflect the organizational mission and goals even when the decision may be unpopular to some
  • Demonstrate collaboration and conflict resolution skills with other departments and employees
  • Help employees to see the value of developing their skills, and assist them in eliminating barriers to their development; encourage employees to step outside of their comfort zone to develop their skills
  • Provide meaningful, timely employee feedback and appraisals, and effectively address employee performance problems
  • Effectively supervise, mentor, and motivate in a team environment


JOB SPECIFIC FUNCTIONS

Essential Job Functions, Duties, Responsibilities, and Tasks
1. Plans, directs, monitors, and oversees the operations of the College Hill Branch Library, including:
  • Creating a pleasant, customer-friendly atmosphere for patrons
  • Designing and implementing creative, appealing, and timely programming relevant to the needs of library patrons
  • Promoting the circulation of library materials and assisting with the planning and purchasing of new materials
  • Purchasing and maintaining equipment and furniture for the library
  • Fostering partnerships with community agencies
  • Embracing and enhancing the library’s role as a connection point for community resources
  • Planning for and overseeing security for the facility
2. Manages, oversees, and supports the work of library staff, including:
  • Overseeing hiring, training, scheduling, and performance evaluations of assigned staff
  • Fostering a culture of professionalism and fun, aligned with City SPIRIT values
  • Providing procedural guidance and training for staff
  • Supporting staff at all levels, including assisting supervisors and developing personnel
3. Performs administrative duties in a timely and effective fashion, including:
  • Managing the College Hill Branch Library budget
  • Coordinating facility maintenance and long-range service planning
  • Ensuring compliance with financial procedures and protocols
  • Providing updates on strategic plan, programming, and performance measures
  • Complying with requirements associated with grant funded projects
  • Working closely with Front Range Community College library management and staff
4. Serves as a member of the Library Management Team, including
  • Assisting in planning and implementation of the Library Services Division’s goals
  • Participating in annual budget and CIP preparation, goal setting, and strategic planning for the Library Services Division
  • Attending regular leadership team meetings
  • Collaborating with outside agencies on diverse projects and issues
  • Overseeing centralized management for library operations as assigned
5. Must possess a valid driver's license, provide proof of a safe driving record, and maintain a safe driving record for continued employment
6. Maintains regular and punctual attendance

Other Duties and Responsibilities
1. May assist with special projects
2. Serves as acting Library Services Manager as assigned
Incumbent is accountable for all duties of this job, and other projects and responsibilities may be added at the City’s discretion.

POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS

Education, Experience, Skills, Formal Training, Licenses, and Certifications
Required :
  • A desire to be a branch manager for a community-focused library
  • Graduation from a four-year college or university
  • Three (3) years of public library experience
  • Experience with and knowledge of computerized information systems
  • Must possess a valid driver's license, provide proof of a safe driving record, and maintain a safe driving record for continued employment
Preferred :
  • Masters of Library Science or other relevant field
  • Experience overseeing or involvement with the administration of a branch library
  • Supervisory experience, including staff development and performance management
  • Spanish language skills and/or experience in working with patrons from a variety of ethnic and cultural backgrounds
  • Experience with Marketing, Outreach, Finance, Personnel Management, and/or Grant Management
Any equivalent combination of education, training, and experience, which would provide the required knowledge and skills, may be considered.

Physical Requirements
Work performed is physical in nature and involves sufficient physical strength and stamina to:
  • Occasionally sit and stand in one area to perform customer service, and book check-out and check-in
  • Constantly standing and walking throughout a multilevel public library facility
  • Frequent crouching, squatting, bending, and twisting to shelve books from floor level to above head; frequent climbing and balancing to use stepstools and ladders, and climb stairs
  • Constant light grasp to prepare returned and new material/books for checkout and patron use, and constant reaching at waist level to return material to proper shelves
  • Frequent firm grasp, pinching/fine motor skills to prepare material/books and reaching overhead to stock books
  • Constant near acuity to read computer screens, and book and shelving labels
  • Frequent hearing to communicate with public, staff, and vendors
  • Frequent lifting of up to forty (40) pounds from ground to waist to move returned books to check-in area; frequent lifting of up to twenty (20) pounds from ground to overhead to return books to stacks and stock supplies and materials; occasional carrying of up to forty (40) pounds 200 feet to move books and material; occasional pushing and/or pulling of up to 150 pounds up to 200 feet with cart throughout multilevel public use library

WORKING CONDITIONS
Work is performed indoors in a public library setting. This position involves high public contact and mobility through a multilevel public use facility.

Required Materials and Equipment
Frequent use of telephones, personal computers and databases (including on-line searching), keyboards and computer mouse, telephones, fax machines, photocopiers, microform equipment, scanners, bar code readers, book security system equipment, and various electronic and audio-visual equipment. Regular use of personal transportation to the library's various facilities and other locations in the provision of regular library services and programs.

PRE-EMPLOYMENT REQUIREMENTS
  • Background checks will include employment references, and criminal history, and when applicable, credit check, driver license record, and education verification
  • Drug screen
  • Physical
  • Must be legally entitled to work in the United States


The City of Westminster offers a comprehensive benefit package including:
  • Health and Dental
  • Flexible Spending
  • Pension/ Retirement Plans
  • Term Life Insurance
  • Long-term Disability
  • Survivor Benefits
  • Wellness Program
  • General leave that provides vacation, holidays, illness leave and administrative leave
  • Education and Training Reimbursement, and
  • Exempt Reimbursement Program


For a more detailed overview of our Exempt and Administrative Officer benefit package:
Benefit Package

The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf.

401(a) Contribution Rates:
Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested.
Employer Contribution: 11.25%of your base pay.

Employer Contribution Vesting Schedule
  • Less than 3 years - 0%
  • 3 years- 60%
  • 4 years - 80%
  • 5+ years - 100%
The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode.

Closing Date/Time: 4/29/2024 8:30 AM Mountain

Job Address

Westminster, Colorado United States View Map