Communications Program Specialist Lead (Administrative Analyst/Specialist-Exempt II)

Job Title

Communications Program Specialist Lead

Classification

Administrative Analyst/Specialist-Exempt II

AutoReqId

537868

Department

Associate Vice President of Financial Services

Sub-Division

Business and Administrative Services

Salary Range

Classification Range $5,273 - $9,537 per month

(Hiring range depending on qualifications, not anticipated to exceed $5,273 - $8,334 per month)

Appointment Type

Ongoing

Time Base

Full Time

Work Schedule

Monday - Friday, 8:00 AM - 5:00 PM

About CSUF

Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At California State University, Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program.

Job Summary

It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive university that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish.

About the Position:

The Division of Administration and Finance serves as the backbone of the Cal State Fullerton (CSUF) campus, managing a wide array of operations from maintaining and enhancing university buildings and grounds to providing important business support services. Campus beautification, classroom improvements, and technological advancements, continue to be a priority as we enhance the learning environment and facilities. It is the mission of the Division to provide customer-focused administrative support and steward our physical and financial resources to fulfill the university’s mission and support student success. Partnership with our diverse campus community and its many stakeholders are important in helping our operations provide excellent customer service and results. We seek an exceptional individual to join our team as the Communications Program Specialist Lead (Administrative Analyst/Specialist-Exempt II). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness.

The Communication Program Specialist Lead (Administrative Analyst/Specialist-Exempt II) plays a pivotal role in creating and implementing comprehensive training programs to enhance organizational communication strategies. Leveraging expertise in communication and training development, the Communication Program Specialist Lead will collaborate with various departments to identify training needs, design effective programs, and deliver engaging content. Will be responsible for ensuring that training initiatives align with organizational objectives and promote a culture of effective communication and professional development.

The Communication Program Specialist Lead is responsible for providing training, communication, and outreach support in a wide variety of areas such as, but not limited to general administration, research, preparing written communications, reports and presentations on behalf of the Financial Services, requiring quantitative and analytical skills. The work is performed in compliance with CSUF, California State University System (CSU), state and federal operating policies/procedures, and regulations. Performs the most complex administrative and analytical work requiring interpretation and the use of discretion in the application of specialized knowledge and resources to accomplish the work.

The Communication Program Specialist serves as the lead to initiate efforts to provide internal and external campus constituents with customer service in support of initiatives for the greater alignment with department, division, and campus strategic goals and objectives. Conducts independent research, plans, implements, making recommendations, and consulting with management for the best course of action in the areas of training, communication, outreach, customer service, policies, and procedures.

Works closely with department management and employees to coordinate activities and participates on division and campus-wide committees as a representative for the unit and division. In addition, represents the Financial Services Team in campus events and provides excellent customer service to supporting the needs of the campus community. As a member of Financial Services, the Communication Program Specialist Lead supports efforts in promoting an inclusive environment of teamwork and will contribute towards ensuring diversity, equity, and inclusion are incorporated in department operations, programs, and services.

Essential Qualifications

Bachelor’s degree from an accredited four-year college or university and/or the equivalent training and administrative work experience involving the study, analysis, evaluation, development or improvement of administrative policies, procedures, practices or programs plus four years of related experience. Working knowledge of and the ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of the policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skilled in the research, development, and evaluation of policies and programs. Ability to collect, evaluate, and interpret data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with broad administrative impact and implications. Ability to anticipate problems, address them proactively, and develop appropriate recommendations leading to solutions. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form and use consultative and facilitation skills to gain consensus. Ability to train others on new skills and procedures and provide lead work direction. Proficiency in Microsoft Excel, Word, PowerPoint, Access, and Outlook. Ability to communicate clearly and effectively both orally and in writing. Ability to establish and maintain effective and cooperative working relationships with others.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position.

Preferred Qualifications

Master’s Degree from an accredited college or university in Business Administration, Communications, Marketing, or a related discipline plus a minimum of five years of related work experience in assessment of training needs and delivering training programs.

Excellent communication skills, both verbal and written, with the ability to articulate complex concepts in a clear and engaging manner. Proficiency in multimedia authoring tools and e-learning platforms. Demonstrated project management skills, with the ability to manage multiple projects simultaneously and meet deadlines.

Special Working Conditions

Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator

Additional Information

California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose.

As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California.

Multiple positions may be hired from this recruitment based on the strength of the applicant pool.

If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position.

Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment.

Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process.

Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration.

California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas).

Hiring Preference

On-Campus CSUEU Employees

Advertised: Apr 04 2024 Pacific Daylight Time
Applications close: May 02 2024 Pacific Daylight Time

Closing Date/Time:

Fullerton, California 92831 United States View Map