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Employment Type
Seasonal (Seasonal)
Job Summary
The City of Olathe is seeking a highly organized and experienced individual to fill the position of Admission/Concession Manager. The ideal candidate will be responsible for overseeing all aspects of Admission/Concession areas, including staff management, safety compliance, and customer service. This role requires strong leadership skills, excellent communication, and a commitment to creating a safe and enjoyable environment for patrons.
Starting Salary - $18.50/hour
For more details, review the full job details and requirements below.
The Aquatic Customer Service Manager is responsible for overseeing the admissions process and managing concessions operations at one of the aquatic facilities. This position involves managing staff, maintaining inventory, ensuring a high level of customer service, and maximizing revenue through efficient and effective concessions operations.
Key Responsibilities:
- Oversees the day-to-day operations of the concessions and admissions area, to ensure efficient and customer-friendly service .
- Schedules and supervises concession and admission employees, securing adequate coverage .
- Maintains a high standard of customer service to enhance the overall visitor experience.
- Manages inventory and orders as needed.
- Maintains cleanliness and organization in the concession and admission area.
Qualifications
Experience: One year of supervision experience is required. Must also be at least 18 years of age.
Education: A high school diploma or equivalent is required.
Licenses & Certifications: None required.
Language (this section is optional depending on demands of job): Proficiency with verbal and written English language required. Additional proficiency with Spanish and American Sign Language preferred.
Environmental or Physical Demands: Works in primarily outdoor environments with exposure to heat and a variety of weather conditions.
