Sr. Data Analyst (Case Management) CalOptima CalOptima Health is seeking a highly motivated an experienced Sr. Data Analyst (Case Management) to join our team. The Data Analyst Sr will provide advanced technical expertise in the development, design and maintenance of reports and databases to support the business requirements of the Case Management (CM) department. The incumbent will continually improve data acquisition and reporting methods and periodically review the databases to support case management processes and compliance, including daily operational information, regulatory reporting and audit reporting requirements. The incumbent will identify trends and needs to support processes and compliance within CM. The incumbent will serve as the main point of contact for assisting with the development of internal systems and reports to ensure accurate entry of data and reporting to all internal and external departments, health networks and the California Department of Health Care Services (DHCS) and Centers for Medicare & Medicaid Services (CMS). Position Information: Department: Case Management Salary Grade: L - $77,000 - $127,094 Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Data Support Leads in the design, development and maintenance of databases to support business requirements. Participates in the improvement and continued development of databases, including Information Technology Services (ITS) project request for CM system/project testing and implementation tasks. Designs complex reports from the data warehouse as needed and ensures data integrity. Creates and reviews regulatory and operational reports, including ad hoc requests, by collecting, conducting complex data analyses and summarizing information and trends to address CM processes and compliance. Ensures data is accurate and compliant with regulatory requirements by documenting process workflows, policies and procedures. Assists in CMS/DHCS audit pulls and data requests to provide oversight of data integrity, interprets sample requirements and prepares CMS/DHCS audit universe datasets. Monitors and reports on changes affecting CalOptima Health and health networks. Works with CM training staff and policy writers to resolve any issues with data discrepancies and processes. Serves as the subject matter expert and primary point of contact for data requests, assigns requests to other Data Analysts and monitors timeliness and outcomes. 15% - Administrative Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Creates graphs and PowerPoints to share data in committee meetings, joint operation meetings and other meetings as needed. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in health care administration, business administration or related field required. 5 years of experience working in data analytics with a health care background required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Experience with a medical group, hospital or health plan setting. Experience with managed health care programs. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 11, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-data-analyst-case-management-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3b376509b9feb64183f209720fca57d1
Apr 02, 2024
Sr. Data Analyst (Case Management) CalOptima CalOptima Health is seeking a highly motivated an experienced Sr. Data Analyst (Case Management) to join our team. The Data Analyst Sr will provide advanced technical expertise in the development, design and maintenance of reports and databases to support the business requirements of the Case Management (CM) department. The incumbent will continually improve data acquisition and reporting methods and periodically review the databases to support case management processes and compliance, including daily operational information, regulatory reporting and audit reporting requirements. The incumbent will identify trends and needs to support processes and compliance within CM. The incumbent will serve as the main point of contact for assisting with the development of internal systems and reports to ensure accurate entry of data and reporting to all internal and external departments, health networks and the California Department of Health Care Services (DHCS) and Centers for Medicare & Medicaid Services (CMS). Position Information: Department: Case Management Salary Grade: L - $77,000 - $127,094 Work Arrangement: Full Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Data Support Leads in the design, development and maintenance of databases to support business requirements. Participates in the improvement and continued development of databases, including Information Technology Services (ITS) project request for CM system/project testing and implementation tasks. Designs complex reports from the data warehouse as needed and ensures data integrity. Creates and reviews regulatory and operational reports, including ad hoc requests, by collecting, conducting complex data analyses and summarizing information and trends to address CM processes and compliance. Ensures data is accurate and compliant with regulatory requirements by documenting process workflows, policies and procedures. Assists in CMS/DHCS audit pulls and data requests to provide oversight of data integrity, interprets sample requirements and prepares CMS/DHCS audit universe datasets. Monitors and reports on changes affecting CalOptima Health and health networks. Works with CM training staff and policy writers to resolve any issues with data discrepancies and processes. Serves as the subject matter expert and primary point of contact for data requests, assigns requests to other Data Analysts and monitors timeliness and outcomes. 15% - Administrative Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Creates graphs and PowerPoints to share data in committee meetings, joint operation meetings and other meetings as needed. 5% - Completes other projects and duties as assigned. Minimum Qualifications: Bachelor's degree in health care administration, business administration or related field required. 5 years of experience working in data analytics with a health care background required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Experience with a medical group, hospital or health plan setting. Experience with managed health care programs. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 11, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/sr-data-analyst-case-management-505-city-parkway-california-united-states Copyright 2022 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-3b376509b9feb64183f209720fca57d1
Announcement Number: 47267 Open to all qualified persons. Posted 04/30/2024 Close Date: 05/14/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted for another 3 Days 18 Hrs 46 Mins The Position Business Process Analysts apply an in-depth knowledge of the agency's program areas to define and implement a solution to a given problem that requires an individually tailored response for end-user requirements. The Division of Public and Behavioral Health: Epidemiology is recruiting for a Business Process Analyst 1 in Reno, Nv. In this role, you will be an essential member of our EpiTrax project team, supporting the daily operations of a highly complex data system. While this position does not involve leadership responsibilities, it offers a unique opportunity to gain hands-on experience in IT systems management and data analysis. Key Responsibilities include monitor the Electronic Laboratory Report (ELR) and Electronic Case Report (ECR) onboarding process from various providers, hospitals, and laboratories nationwide. Assist in the development of training materials and policies for Electronic Message Staging Area (EMSA)/EpiTrax users. Collaborate with team members to ensure timely access to ELR information for local health authorities and other stakeholders. Manage and maintain data exchange processes between the state, laboratories, and medical providers. Provide training and support to internal staff and external partners on data system usage. Communicate with relevant stakeholders, including the CDC and other states, regarding system upgrades and data sharing initiatives. Implement electronic messaging linkages, such as immunization data and electronic case reports, to enhance data availability and usability. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in business, public administration, management information systems, or other disciplines related to the assignment and one year of professional experience analyzing and interpreting program laws, regulations, policies and procedures, which included experience applying recognized data processing concepts to business process planning and analyses; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for fingerprinting. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
May 01, 2024
Full Time
Announcement Number: 47267 Open to all qualified persons. Posted 04/30/2024 Close Date: 05/14/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted for another 3 Days 18 Hrs 46 Mins The Position Business Process Analysts apply an in-depth knowledge of the agency's program areas to define and implement a solution to a given problem that requires an individually tailored response for end-user requirements. The Division of Public and Behavioral Health: Epidemiology is recruiting for a Business Process Analyst 1 in Reno, Nv. In this role, you will be an essential member of our EpiTrax project team, supporting the daily operations of a highly complex data system. While this position does not involve leadership responsibilities, it offers a unique opportunity to gain hands-on experience in IT systems management and data analysis. Key Responsibilities include monitor the Electronic Laboratory Report (ELR) and Electronic Case Report (ECR) onboarding process from various providers, hospitals, and laboratories nationwide. Assist in the development of training materials and policies for Electronic Message Staging Area (EMSA)/EpiTrax users. Collaborate with team members to ensure timely access to ELR information for local health authorities and other stakeholders. Manage and maintain data exchange processes between the state, laboratories, and medical providers. Provide training and support to internal staff and external partners on data system usage. Communicate with relevant stakeholders, including the CDC and other states, regarding system upgrades and data sharing initiatives. Implement electronic messaging linkages, such as immunization data and electronic case reports, to enhance data availability and usability. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in business, public administration, management information systems, or other disciplines related to the assignment and one year of professional experience analyzing and interpreting program laws, regulations, policies and procedures, which included experience applying recognized data processing concepts to business process planning and analyses; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for fingerprinting. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47267 Open to all qualified persons. Posted 04/30/2024 Close Date: 05/14/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted for another 3 Days 18 Hrs 46 Mins The Position Business Process Analysts apply an in-depth knowledge of the agency's program areas to define and implement a solution to a given problem that requires an individually tailored response for end-user requirements. The Division of Public and Behavioral Health: Epidemiology is recruiting for a Business Process Analyst 1 in Reno, Nv. In this role, you will be an essential member of our EpiTrax project team, supporting the daily operations of a highly complex data system. While this position does not involve leadership responsibilities, it offers a unique opportunity to gain hands-on experience in IT systems management and data analysis. Key Responsibilities include monitor the Electronic Laboratory Report (ELR) and Electronic Case Report (ECR) onboarding process from various providers, hospitals, and laboratories nationwide. Assist in the development of training materials and policies for Electronic Message Staging Area (EMSA)/EpiTrax users. Collaborate with team members to ensure timely access to ELR information for local health authorities and other stakeholders. Manage and maintain data exchange processes between the state, laboratories, and medical providers. Provide training and support to internal staff and external partners on data system usage. Communicate with relevant stakeholders, including the CDC and other states, regarding system upgrades and data sharing initiatives. Implement electronic messaging linkages, such as immunization data and electronic case reports, to enhance data availability and usability. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in business, public administration, management information systems, or other disciplines related to the assignment and one year of professional experience analyzing and interpreting program laws, regulations, policies and procedures, which included experience applying recognized data processing concepts to business process planning and analyses; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for fingerprinting. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
May 01, 2024
Full Time
Announcement Number: 47267 Open to all qualified persons. Posted 04/30/2024 Close Date: 05/14/2024 Recruiter: JENNIFER KAUBLE Phone: (775)684-0128 Email: jenniferkauble@admin.nv.gov Applications accepted for another 3 Days 18 Hrs 46 Mins The Position Business Process Analysts apply an in-depth knowledge of the agency's program areas to define and implement a solution to a given problem that requires an individually tailored response for end-user requirements. The Division of Public and Behavioral Health: Epidemiology is recruiting for a Business Process Analyst 1 in Reno, Nv. In this role, you will be an essential member of our EpiTrax project team, supporting the daily operations of a highly complex data system. While this position does not involve leadership responsibilities, it offers a unique opportunity to gain hands-on experience in IT systems management and data analysis. Key Responsibilities include monitor the Electronic Laboratory Report (ELR) and Electronic Case Report (ECR) onboarding process from various providers, hospitals, and laboratories nationwide. Assist in the development of training materials and policies for Electronic Message Staging Area (EMSA)/EpiTrax users. Collaborate with team members to ensure timely access to ELR information for local health authorities and other stakeholders. Manage and maintain data exchange processes between the state, laboratories, and medical providers. Provide training and support to internal staff and external partners on data system usage. Communicate with relevant stakeholders, including the CDC and other states, regarding system upgrades and data sharing initiatives. Implement electronic messaging linkages, such as immunization data and electronic case reports, to enhance data availability and usability. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in business, public administration, management information systems, or other disciplines related to the assignment and one year of professional experience analyzing and interpreting program laws, regulations, policies and procedures, which included experience applying recognized data processing concepts to business process planning and analyses; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for fingerprinting. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Gardnerville, Nevada, United States
Announcement Number: 47399 Open to all qualified persons. Posted 05/08/2024 Close Date: 05/22/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 11 Days 18 Hrs 46 Mins The Position Business Process Analysts apply an in-depth knowledge of the agency's program areas to define and implement a solution to a given problem that requires an individually tailored response for end-user requirements. Under limited supervision, incumbents perform the full range of journey level duties described in the series concept. Incumbents may serve as a leadworker as assigned. The position is located in Carson City at the Unemployment Insurance Support Services (UISS) office. A Business Process Analyst 2 with the Employment Security Department (ESD) will develop and document business and functional requirements in support of state unemployment insurance programs. Additionally, the incumbent will serve as a subject matter expert regarding agency programs and activities; identify automated processes in need of enhancement; serve as a technical liaison between business and IT in an effort to analyze and resolve computer operating system defects impacting agency program processes and service delivery; facilitate system training development of written instructional materials; and develop and provide reports upon request. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in business, public administration, management information systems, or other disciplines related to the assignment and two years of professional experience in a related program area analyzing and interpreting program laws, regulations, policies and procedures, which included one year of experience applying recognized data processing concepts to business process planning and analyses; OR one year of experience as a Business Process Analyst I in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for fingerprinting. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience applying recognized IT concepts to business process planning and analysis. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
May 09, 2024
Full Time
Announcement Number: 47399 Open to all qualified persons. Posted 05/08/2024 Close Date: 05/22/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 11 Days 18 Hrs 46 Mins The Position Business Process Analysts apply an in-depth knowledge of the agency's program areas to define and implement a solution to a given problem that requires an individually tailored response for end-user requirements. Under limited supervision, incumbents perform the full range of journey level duties described in the series concept. Incumbents may serve as a leadworker as assigned. The position is located in Carson City at the Unemployment Insurance Support Services (UISS) office. A Business Process Analyst 2 with the Employment Security Department (ESD) will develop and document business and functional requirements in support of state unemployment insurance programs. Additionally, the incumbent will serve as a subject matter expert regarding agency programs and activities; identify automated processes in need of enhancement; serve as a technical liaison between business and IT in an effort to analyze and resolve computer operating system defects impacting agency program processes and service delivery; facilitate system training development of written instructional materials; and develop and provide reports upon request. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in business, public administration, management information systems, or other disciplines related to the assignment and two years of professional experience in a related program area analyzing and interpreting program laws, regulations, policies and procedures, which included one year of experience applying recognized data processing concepts to business process planning and analyses; OR one year of experience as a Business Process Analyst I in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for fingerprinting. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience applying recognized IT concepts to business process planning and analysis. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47399 Open to all qualified persons. Posted 05/08/2024 Close Date: 05/22/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 11 Days 18 Hrs 46 Mins The Position Business Process Analysts apply an in-depth knowledge of the agency's program areas to define and implement a solution to a given problem that requires an individually tailored response for end-user requirements. Under limited supervision, incumbents perform the full range of journey level duties described in the series concept. Incumbents may serve as a leadworker as assigned. The position is located in Carson City at the Unemployment Insurance Support Services (UISS) office. A Business Process Analyst 2 with the Employment Security Department (ESD) will develop and document business and functional requirements in support of state unemployment insurance programs. Additionally, the incumbent will serve as a subject matter expert regarding agency programs and activities; identify automated processes in need of enhancement; serve as a technical liaison between business and IT in an effort to analyze and resolve computer operating system defects impacting agency program processes and service delivery; facilitate system training development of written instructional materials; and develop and provide reports upon request. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in business, public administration, management information systems, or other disciplines related to the assignment and two years of professional experience in a related program area analyzing and interpreting program laws, regulations, policies and procedures, which included one year of experience applying recognized data processing concepts to business process planning and analyses; OR one year of experience as a Business Process Analyst I in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for fingerprinting. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience applying recognized IT concepts to business process planning and analysis. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
May 09, 2024
Full Time
Announcement Number: 47399 Open to all qualified persons. Posted 05/08/2024 Close Date: 05/22/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 11 Days 18 Hrs 46 Mins The Position Business Process Analysts apply an in-depth knowledge of the agency's program areas to define and implement a solution to a given problem that requires an individually tailored response for end-user requirements. Under limited supervision, incumbents perform the full range of journey level duties described in the series concept. Incumbents may serve as a leadworker as assigned. The position is located in Carson City at the Unemployment Insurance Support Services (UISS) office. A Business Process Analyst 2 with the Employment Security Department (ESD) will develop and document business and functional requirements in support of state unemployment insurance programs. Additionally, the incumbent will serve as a subject matter expert regarding agency programs and activities; identify automated processes in need of enhancement; serve as a technical liaison between business and IT in an effort to analyze and resolve computer operating system defects impacting agency program processes and service delivery; facilitate system training development of written instructional materials; and develop and provide reports upon request. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in business, public administration, management information systems, or other disciplines related to the assignment and two years of professional experience in a related program area analyzing and interpreting program laws, regulations, policies and procedures, which included one year of experience applying recognized data processing concepts to business process planning and analyses; OR one year of experience as a Business Process Analyst I in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for fingerprinting. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience applying recognized IT concepts to business process planning and analysis. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47399 Open to all qualified persons. Posted 05/08/2024 Close Date: 05/22/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 11 Days 18 Hrs 46 Mins The Position Business Process Analysts apply an in-depth knowledge of the agency's program areas to define and implement a solution to a given problem that requires an individually tailored response for end-user requirements. Under limited supervision, incumbents perform the full range of journey level duties described in the series concept. Incumbents may serve as a leadworker as assigned. The position is located in Carson City at the Unemployment Insurance Support Services (UISS) office. A Business Process Analyst 2 with the Employment Security Department (ESD) will develop and document business and functional requirements in support of state unemployment insurance programs. Additionally, the incumbent will serve as a subject matter expert regarding agency programs and activities; identify automated processes in need of enhancement; serve as a technical liaison between business and IT in an effort to analyze and resolve computer operating system defects impacting agency program processes and service delivery; facilitate system training development of written instructional materials; and develop and provide reports upon request. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in business, public administration, management information systems, or other disciplines related to the assignment and two years of professional experience in a related program area analyzing and interpreting program laws, regulations, policies and procedures, which included one year of experience applying recognized data processing concepts to business process planning and analyses; OR one year of experience as a Business Process Analyst I in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for fingerprinting. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience applying recognized IT concepts to business process planning and analysis. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
May 09, 2024
Full Time
Announcement Number: 47399 Open to all qualified persons. Posted 05/08/2024 Close Date: 05/22/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 11 Days 18 Hrs 46 Mins The Position Business Process Analysts apply an in-depth knowledge of the agency's program areas to define and implement a solution to a given problem that requires an individually tailored response for end-user requirements. Under limited supervision, incumbents perform the full range of journey level duties described in the series concept. Incumbents may serve as a leadworker as assigned. The position is located in Carson City at the Unemployment Insurance Support Services (UISS) office. A Business Process Analyst 2 with the Employment Security Department (ESD) will develop and document business and functional requirements in support of state unemployment insurance programs. Additionally, the incumbent will serve as a subject matter expert regarding agency programs and activities; identify automated processes in need of enhancement; serve as a technical liaison between business and IT in an effort to analyze and resolve computer operating system defects impacting agency program processes and service delivery; facilitate system training development of written instructional materials; and develop and provide reports upon request. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in business, public administration, management information systems, or other disciplines related to the assignment and two years of professional experience in a related program area analyzing and interpreting program laws, regulations, policies and procedures, which included one year of experience applying recognized data processing concepts to business process planning and analyses; OR one year of experience as a Business Process Analyst I in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for fingerprinting. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience applying recognized IT concepts to business process planning and analysis. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
The Workforce Data Analyst is responsible for developing and presenting data analytics of a complex nature, utilizing extensive knowledge of data collection and interpretation, public data sources, the proprietary CRM (Customer Relationship Management) and relational SQL databases, and data visualization software for Jefferson County Human Services. Create a variety of charts, metrics, maps, and special custom reports for the department/division for use in program performance evaluation and management, standard operations, quality control, strategic imperatives, and in understanding relevant economic and local professional occupational industry conditions. Orchestrate communications with staff, management, IT, administrative leadership, and other internal and external partner agencies and stakeholders to ensure accurate data reporting and effective delivery of services, discuss additional data and information needs, and optimize the process of data analysis from initial research to presentation. Complete special projects that enhance the overall effectiveness of the department/division. Function as a member of the Workforce Quality Assurance Team by providing technical assistance to staff on formula and discretionary grant regulations and reporting, including reading, interpreting, negotiating, and writing policies and procedures. Assist local and state staff with managing the proprietary CRM and relational SQL databases. Collaborate with subject matter experts and as a key member of the Colorado Workforce Intelligence Data Expert (WIDE) team. Apply By: 05/10/24 Division: Housing Economic & Employment Services Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: The Ideal Candidate: The ideal candidate will be a solutions-driven professional who functions as a member of the Workforce Quality Assurance Team by providing technical assistance to staff on formula and discretionary grant regulations and reporting, including reading, interpreting, negotiating, and writing policies and procedures. Assist local and state staff with managing the proprietary CRM and relational SQL databases. Collaborate with subject matter experts and as a key member of the Colorado Workforce Intelligence Data Expert (WIDE) team. The Workforce Data Analyst role is a great opportunity for someone who: Likes to review and analyze data. Excels at working independently, researching information and compiling reports to make recommendations. Is passionate about making change. Schedule: This position is scheduled to work four, 10-hour days as a part of our 4-day business week. However, due to business needs, this positionmay be required to work after hours to support management staff. Compensation: Target Hiring Rang e: $ 63, 162.34 - 75,004.17 USD Annua l Compensation will be determined based on education, experience and skills. Benefits : Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, flexible schedules, and more. For more information, click Here for our Total Rewards summary. Essential Duties: Research, extract, interpret, validate , format, analyze, report, and present program and economic data. Present complex data in written documents, infographics, visualization tools such as Tableau and Excel, and through frequent formal verbal presentations to staff, management, boards, and other stakeholders. Map and design database tables in the SQL server for housing and ETL (Extract, Transform, Load) of proprietary CRM data. Write SQL queries using SQL Server Management Studio (SSMS) to produce data files for custom reports. Perform economic research and analysis, and local professional occupational industry research and analysis, including occupational wage and growth analysis. Maintain proficiencies in systems and applications/software required to collect, extract, analyze, and report complex data. Provide system and software instructions and guidance to staff. Ensure systems are continuously working by troubleshooting and resolving problems. Adapt to changing or emerging technology by learning new software programs or other tools for improved data and economic analysis. Plan, organize, secure, monitor, and manage activities and resources to bring about the successful completion of data, economic, and policy project goals and objectives . Collaborate with management and other program leaders to formulate short and long-range program goals and objectives . Develop strategies to meet performance measures. Advise management on issues related to data analytics and identify emerging trends to assist in the development of focused strategies and intended solutions. Make recommendations concerning necessary changes for the collection of data. Provide analysis, interpretation, and guidance on workforce policies, procedures, laws, and regulations to staff and management. Compare practices to local, state, and federal requirements and determine if the practices are acceptable. Write policies and procedures. Negotiate, with staff and management, the content of written policies and procedures. Review policies and procedures with staff as necessary. Provide technical assistance and training to staff and management in the use of custom reports and new or existing systems and processes. Decide who requires training/re-training, when and where training will be held and the content and presentation of the training. Mentor staff and interns on data projects. Develop data standard procedures and training for staff. Perform research for the department as needed, including the impact of programs on the well-being of various demographics and demographic equity analysis, the impact of local housing costs and conditions on the local workforce and economy, assistance with community development projects, the collection and analysis of data for human service programs. Track proprietary CRM database usage, including data entry accuracy and activity. Review and resolve data abnormalities. Monitor database errors and corrections, and determine who is responsible, how each error must be corrected, who will make the correction, or if a programming bug exists. Collaborate with the CDLE MIS team regarding database and program reporting changes. Ensure integrity and quality of data by testing and troubleshooting the proprietary CRM databases and relevant reporting software. Other duties and responsibilities as assigned. Qualifications: Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Minimal Qualifications: A bachelor's degree AND A Minimum of 3 years of professional experience working with a variety of systems, data, and reporting technologies. OR any combination of education and experience. Preferred Qualifications: Experience in a fast paced, deadline driven, and changing environment, where individually responsible for producing accurate detailed and summary reports essential to organizational and team success Experience with ownership of business problem resolution using data analysis, data collection, and reporting Experience summarizing, visualizing, and presenting key information to both business and technical teams. Experience implementing and/or developing enterprise-class Business Intelligence tools such as Tableau, or similar Experience working with version control systems such as Git and experience using scripting languages for data manipulation such as Python Applicable experience in elections and/or with elections related data Basic project management experience and ability to apply it in managing one’s workload and/or in directing the work of others Solid understanding and experience applying relational database theory and practice Highly proficient in one or more relational database technologies; creating relational database schemas and data models; understanding and building complex queries, stored procedures, functions, and views; and creating dynamic links between databases and other Microsoft 365 applications like Excel, Word, and Forms Highly Proficient in creating filtered views, pivot tables, graphs/charts, advanced formulas, and linked tables in Microsoft Excel Ability to quickly and independently understand and apply complicated ideas, as well as learn and adapt to new hardware and software solutions Ability to effectively organize, present, and explain complex information to a variety of audiences Self-motivated and self-reliant with ability to organize, plan, prioritize, and manage one’s time effectively Ability to work both independently and as part of a cross-functional team Experience in grant management, specifically around budget development and spending allowability Additional Job Information: Employment is contingent on the completion of a background check. Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references. Please note that supplemental questions requiring a written response will serve as a writing sample. How to Apply: Applications will be accepted electronically at Jefferson County Colorado Career Opportunities . Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal . For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs Questions: County Recruitment Team: 303-271-8400 or CareerTalent@Jeffco.us Library Recruitment Team: 303.275.6168 or talent@jeffcolibrary.org Sheriff Recruitment Team: 303.271.5332 or sheriff.recruiting@co.jefferson.co.us Education: Experience: Work Experience: Minimum three years Certifications: Languages: Category: Administrative, Business Programs and Services
Apr 27, 2024
Full Time
The Workforce Data Analyst is responsible for developing and presenting data analytics of a complex nature, utilizing extensive knowledge of data collection and interpretation, public data sources, the proprietary CRM (Customer Relationship Management) and relational SQL databases, and data visualization software for Jefferson County Human Services. Create a variety of charts, metrics, maps, and special custom reports for the department/division for use in program performance evaluation and management, standard operations, quality control, strategic imperatives, and in understanding relevant economic and local professional occupational industry conditions. Orchestrate communications with staff, management, IT, administrative leadership, and other internal and external partner agencies and stakeholders to ensure accurate data reporting and effective delivery of services, discuss additional data and information needs, and optimize the process of data analysis from initial research to presentation. Complete special projects that enhance the overall effectiveness of the department/division. Function as a member of the Workforce Quality Assurance Team by providing technical assistance to staff on formula and discretionary grant regulations and reporting, including reading, interpreting, negotiating, and writing policies and procedures. Assist local and state staff with managing the proprietary CRM and relational SQL databases. Collaborate with subject matter experts and as a key member of the Colorado Workforce Intelligence Data Expert (WIDE) team. Apply By: 05/10/24 Division: Housing Economic & Employment Services Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: The Ideal Candidate: The ideal candidate will be a solutions-driven professional who functions as a member of the Workforce Quality Assurance Team by providing technical assistance to staff on formula and discretionary grant regulations and reporting, including reading, interpreting, negotiating, and writing policies and procedures. Assist local and state staff with managing the proprietary CRM and relational SQL databases. Collaborate with subject matter experts and as a key member of the Colorado Workforce Intelligence Data Expert (WIDE) team. The Workforce Data Analyst role is a great opportunity for someone who: Likes to review and analyze data. Excels at working independently, researching information and compiling reports to make recommendations. Is passionate about making change. Schedule: This position is scheduled to work four, 10-hour days as a part of our 4-day business week. However, due to business needs, this positionmay be required to work after hours to support management staff. Compensation: Target Hiring Rang e: $ 63, 162.34 - 75,004.17 USD Annua l Compensation will be determined based on education, experience and skills. Benefits : Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement, flexible schedules, and more. For more information, click Here for our Total Rewards summary. Essential Duties: Research, extract, interpret, validate , format, analyze, report, and present program and economic data. Present complex data in written documents, infographics, visualization tools such as Tableau and Excel, and through frequent formal verbal presentations to staff, management, boards, and other stakeholders. Map and design database tables in the SQL server for housing and ETL (Extract, Transform, Load) of proprietary CRM data. Write SQL queries using SQL Server Management Studio (SSMS) to produce data files for custom reports. Perform economic research and analysis, and local professional occupational industry research and analysis, including occupational wage and growth analysis. Maintain proficiencies in systems and applications/software required to collect, extract, analyze, and report complex data. Provide system and software instructions and guidance to staff. Ensure systems are continuously working by troubleshooting and resolving problems. Adapt to changing or emerging technology by learning new software programs or other tools for improved data and economic analysis. Plan, organize, secure, monitor, and manage activities and resources to bring about the successful completion of data, economic, and policy project goals and objectives . Collaborate with management and other program leaders to formulate short and long-range program goals and objectives . Develop strategies to meet performance measures. Advise management on issues related to data analytics and identify emerging trends to assist in the development of focused strategies and intended solutions. Make recommendations concerning necessary changes for the collection of data. Provide analysis, interpretation, and guidance on workforce policies, procedures, laws, and regulations to staff and management. Compare practices to local, state, and federal requirements and determine if the practices are acceptable. Write policies and procedures. Negotiate, with staff and management, the content of written policies and procedures. Review policies and procedures with staff as necessary. Provide technical assistance and training to staff and management in the use of custom reports and new or existing systems and processes. Decide who requires training/re-training, when and where training will be held and the content and presentation of the training. Mentor staff and interns on data projects. Develop data standard procedures and training for staff. Perform research for the department as needed, including the impact of programs on the well-being of various demographics and demographic equity analysis, the impact of local housing costs and conditions on the local workforce and economy, assistance with community development projects, the collection and analysis of data for human service programs. Track proprietary CRM database usage, including data entry accuracy and activity. Review and resolve data abnormalities. Monitor database errors and corrections, and determine who is responsible, how each error must be corrected, who will make the correction, or if a programming bug exists. Collaborate with the CDLE MIS team regarding database and program reporting changes. Ensure integrity and quality of data by testing and troubleshooting the proprietary CRM databases and relevant reporting software. Other duties and responsibilities as assigned. Qualifications: Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Minimal Qualifications: A bachelor's degree AND A Minimum of 3 years of professional experience working with a variety of systems, data, and reporting technologies. OR any combination of education and experience. Preferred Qualifications: Experience in a fast paced, deadline driven, and changing environment, where individually responsible for producing accurate detailed and summary reports essential to organizational and team success Experience with ownership of business problem resolution using data analysis, data collection, and reporting Experience summarizing, visualizing, and presenting key information to both business and technical teams. Experience implementing and/or developing enterprise-class Business Intelligence tools such as Tableau, or similar Experience working with version control systems such as Git and experience using scripting languages for data manipulation such as Python Applicable experience in elections and/or with elections related data Basic project management experience and ability to apply it in managing one’s workload and/or in directing the work of others Solid understanding and experience applying relational database theory and practice Highly proficient in one or more relational database technologies; creating relational database schemas and data models; understanding and building complex queries, stored procedures, functions, and views; and creating dynamic links between databases and other Microsoft 365 applications like Excel, Word, and Forms Highly Proficient in creating filtered views, pivot tables, graphs/charts, advanced formulas, and linked tables in Microsoft Excel Ability to quickly and independently understand and apply complicated ideas, as well as learn and adapt to new hardware and software solutions Ability to effectively organize, present, and explain complex information to a variety of audiences Self-motivated and self-reliant with ability to organize, plan, prioritize, and manage one’s time effectively Ability to work both independently and as part of a cross-functional team Experience in grant management, specifically around budget development and spending allowability Additional Job Information: Employment is contingent on the completion of a background check. Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references. Please note that supplemental questions requiring a written response will serve as a writing sample. How to Apply: Applications will be accepted electronically at Jefferson County Colorado Career Opportunities . Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal . For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs Questions: County Recruitment Team: 303-271-8400 or CareerTalent@Jeffco.us Library Recruitment Team: 303.275.6168 or talent@jeffcolibrary.org Sheriff Recruitment Team: 303.271.5332 or sheriff.recruiting@co.jefferson.co.us Education: Experience: Work Experience: Minimum three years Certifications: Languages: Category: Administrative, Business Programs and Services
Announcement Number: 47399 Open to all qualified persons. Posted 05/08/2024 Close Date: 05/22/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 11 Days 18 Hrs 46 Mins The Position Business Process Analysts apply an in-depth knowledge of the agency's program areas to define and implement a solution to a given problem that requires an individually tailored response for end-user requirements. Under limited supervision, incumbents perform the full range of journey level duties described in the series concept. Incumbents may serve as a leadworker as assigned. The position is located in Carson City at the Unemployment Insurance Support Services (UISS) office. A Business Process Analyst 2 with the Employment Security Department (ESD) will develop and document business and functional requirements in support of state unemployment insurance programs. Additionally, the incumbent will serve as a subject matter expert regarding agency programs and activities; identify automated processes in need of enhancement; serve as a technical liaison between business and IT in an effort to analyze and resolve computer operating system defects impacting agency program processes and service delivery; facilitate system training development of written instructional materials; and develop and provide reports upon request. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in business, public administration, management information systems, or other disciplines related to the assignment and two years of professional experience in a related program area analyzing and interpreting program laws, regulations, policies and procedures, which included one year of experience applying recognized data processing concepts to business process planning and analyses; OR one year of experience as a Business Process Analyst I in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for fingerprinting. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience applying recognized IT concepts to business process planning and analysis. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
May 09, 2024
Full Time
Announcement Number: 47399 Open to all qualified persons. Posted 05/08/2024 Close Date: 05/22/2024 Recruiter: JON TERRAZAS Phone: (775)684-0116 Email: j.terrazas@admin.nv.gov Applications accepted for another 11 Days 18 Hrs 46 Mins The Position Business Process Analysts apply an in-depth knowledge of the agency's program areas to define and implement a solution to a given problem that requires an individually tailored response for end-user requirements. Under limited supervision, incumbents perform the full range of journey level duties described in the series concept. Incumbents may serve as a leadworker as assigned. The position is located in Carson City at the Unemployment Insurance Support Services (UISS) office. A Business Process Analyst 2 with the Employment Security Department (ESD) will develop and document business and functional requirements in support of state unemployment insurance programs. Additionally, the incumbent will serve as a subject matter expert regarding agency programs and activities; identify automated processes in need of enhancement; serve as a technical liaison between business and IT in an effort to analyze and resolve computer operating system defects impacting agency program processes and service delivery; facilitate system training development of written instructional materials; and develop and provide reports upon request. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university in business, public administration, management information systems, or other disciplines related to the assignment and two years of professional experience in a related program area analyzing and interpreting program laws, regulations, policies and procedures, which included one year of experience applying recognized data processing concepts to business process planning and analyses; OR one year of experience as a Business Process Analyst I in Nevada State service; OR an equivalent combination of education and experience as described above. Special Requirements A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for fingerprinting. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your experience applying recognized IT concepts to business process planning and analysis. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Solano County, CA
Fairfield, California, United States
The Solano County Department of Information Technology (DoIT) provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other governments and business partners. The guiding principles of DoIT are: Support and facilitate access to County information for the public and its employees and to help the County conduct its business in a fast and easy manner Support the business goals of the County in an efficient, cost-effective manner Provide safe and secure systems and an integration mechanism to streamline business practices Provide ongoing technology training for staff Provide opportunities for constituents to utilize technology in their interaction with the County Share and exchange information using multiple channels Click here to learn more about the Department of Information Technology THE POSITION: Under general direction, identifies, plans, analyzes, develops, tests and implements information technology system solutions to address the business needs of Solano County Departments. This is the journey level classification in the Business Systems Analyst job series. Incumbents in this class work in partnership with departments, IT technical staff, and outside vendors on a variety of projects relating to departmental system needs. Incumbents exercise broad discretion in determining the work methods and assignments. The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County. Click here for Business System Analyst Job Description EDUCATION AND EXPEIRENCE: Education: Associate’s degree, preferably in information technology, or a closely related field. A Bachelor’s degree from an accredited college or university, preferably in information technology may be substituted for two years of experience. Experience: Three (3) years of full-time experience in business systems analysis, business process re-engineering, workflow analysis, data modeling, or system implementation/upgrade activities, or a combination of the above functions. Note: Additional experience may substitute on a year for year basis for the educational requirement. LICENSING, CERTIFICATION AND REGISTARTION REUIRMENTS: Applicants may be required to possess a valid California Driver’s License, Class C. We are seeking a highly qualified candidate to join our team as an IT Business Systems Analyst, with specific qualifications for providing support to the Sheriff's Office and/or Law Enforcement Agency. Desired Certifications: Six Sigma Green Belt Certificate of Competency in Business Analysis™ (CCBA®) Certification Certified Agile Business Analyst (CABA) PMI Professional in Business Analysis (PMI-PBA) Certification IIBA Agile Analysis Certification (IIBA-AAC) Information Technology Infrastructure Library (ITIL) Certification Certified Business Analyst Professional™ (CBAP®) Certification Business Process Modeling & Notation (BPMN) Certification Desired Experience: Law Enforcement Experience: Demonstrated experience working within a Sheriff's Office or Law Enforcement Agency, with a solid understanding of law enforcement operations, workflows, and compliance requirements. Knowledge of Criminal Justice Information Systems (CJIS) regulations and data security standards is highly desirable. IT Systems Knowledge: Familiarity with specialized IT systems used in law enforcement, such as Records Management Systems (RMS), Computer-Aided Dispatch (CAD) systems, Jail Management Systems (JMS), and Mobile Data Terminals (MDT). Experience with integrating and maintaining these systems is advantageous. Regulatory Compliance: Understanding of regulatory requirements and standards relevant to law enforcement agencies, including state and federal regulations governing data security, confidentiality, and retention. Experience in ensuring IT systems compliance with regulations such as HIPAA, CJIS, and NIBRS is preferred. Demonstrated expert level proficiency in eliciting, defining, documenting, organizing and managing functional and non-functional requirements, workflow analyses, data modeling and logical system design; create formal documentation of functional specifications describing customer business requirements. Demonstrated expert level proficiency translating business requirements into technical requirements using a high degree of independence and technical expertise with assisting customers in defining and identifying business needs and requirements Advanced knowledge in analyzing and evaluating business processes using various methods, metrics, tools and techniques of business process reengineering, analyze complex business problems and develop appropriate systems and business process recommendations/solutions on how to optimize use of existing technology investments. Knowledge and experience the Information Technology Infrastructure Library (ITIL), Business Relationship Management best practices (e.g., Service Portfolio development, Strategy Management for IT services, Demand Management, Problem management, and value stream analysis). Knowledge and experience with leading business value realization and optimization , developing value stream plans/roadmaps through consultancy, business case development, developing customer profiles/portfolios, and identifying opportunities that maximize business investments in IT solutions. Project Management: Experience in managing IT projects specific to law enforcement agencies, including requirements gathering, solution design, implementation, and user acceptance testing. Familiarity with project management methodologies such as Agile or Waterfall is beneficial. Advanced oral, written, presentation, and facilitation communication skills . Demonstrating the ability to synthesize technical data for non-technical audiences. Demand and Intake Management: Experience in managing demand and intake processes for IT projects and support requests within law enforcement agencies. Knowledge of intake prioritization methods, service level agreements (SLAs), and resource allocation strategies is advantageous. Advanced level knowledge and working experience with leadingapplication unit, integration and acceptance testing in conjunction with users and technical resources; writes test plans and use cases; writes system documentation. Writes training curriculum and trains department end users in new system applications. Team Collaboration: Proven ability to collaborate effectively with law enforcement personnel, IT staff, and external vendors to achieve project objectives and address operational challenges. Experience in fostering positive relationships and building consensus across diverse stakeholder groups is essential OTHER REQUIREMENTS: Background Checks: The County may conduct a background check and a reference check on candidates prior to appointment to a position within this class. The background check may include the State of California Department of Justice, the Federal Bureau of Investigation (FBI), the Child Abuse Central Index (CACI), and criminal checks in any City/County where the applicant has lived, worked or gone to school. Independent Travel: Incumbents are required to travel independently, for example, to perform work at other work sites, to attend meetings with other County employees, to attend meetings with community organizations, etc. Hours of Work: Incumbents may be required to work weekends, holidays, irregular hours, on-call, and after normal business hours. DOCUMENT SUBMITTAL REQUIREMENTS: An Associate's degree is required for this position . All candidates must submit a copy of their college diploma (verifying the degree, date earned and area of specialization) or official/unofficial transcripts (verifying institution, student, date, degree and area of specialization conferred) by the final filing deadline. Candidates who fail to submit their diploma or transcripts by the final filing date may be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title (Business Systems Analyst) and the recruitment number (24-364030-01) in your email or fax. SELECTION PROCESS: 05/31/ 24 - 5:00pm PST - Deadline to submit application and required documents for first application review. TBD - Tentative week for scoring supplemental questions. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Applications must be submitted through the NEOGOV system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the application review deadline. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment . Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA Please note that all dates/times listed in the job announcement are Pacific Time. Supplemental Information VETERAN’S PREFERENCE POINTS: To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE (or APPLICATION REVIEW DEADLINE). Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. To learn more, view our benefits page: Benefits Summary Closing Date/Time: Continuous
May 11, 2024
Full Time
The Solano County Department of Information Technology (DoIT) provides customer-oriented and convenient access to information and services through the use of technology; anytime - anywhere. The County strives for cost-effective use of technology, with interactive exchange and sharing of data within departments, with constituents, with other governments and business partners. The guiding principles of DoIT are: Support and facilitate access to County information for the public and its employees and to help the County conduct its business in a fast and easy manner Support the business goals of the County in an efficient, cost-effective manner Provide safe and secure systems and an integration mechanism to streamline business practices Provide ongoing technology training for staff Provide opportunities for constituents to utilize technology in their interaction with the County Share and exchange information using multiple channels Click here to learn more about the Department of Information Technology THE POSITION: Under general direction, identifies, plans, analyzes, develops, tests and implements information technology system solutions to address the business needs of Solano County Departments. This is the journey level classification in the Business Systems Analyst job series. Incumbents in this class work in partnership with departments, IT technical staff, and outside vendors on a variety of projects relating to departmental system needs. Incumbents exercise broad discretion in determining the work methods and assignments. The eligible list created as a result of this recruitment will be used to fill full-time and part-time regular, limited-term or extra-help positions as vacancies occur throughout the County. Click here for Business System Analyst Job Description EDUCATION AND EXPEIRENCE: Education: Associate’s degree, preferably in information technology, or a closely related field. A Bachelor’s degree from an accredited college or university, preferably in information technology may be substituted for two years of experience. Experience: Three (3) years of full-time experience in business systems analysis, business process re-engineering, workflow analysis, data modeling, or system implementation/upgrade activities, or a combination of the above functions. Note: Additional experience may substitute on a year for year basis for the educational requirement. LICENSING, CERTIFICATION AND REGISTARTION REUIRMENTS: Applicants may be required to possess a valid California Driver’s License, Class C. We are seeking a highly qualified candidate to join our team as an IT Business Systems Analyst, with specific qualifications for providing support to the Sheriff's Office and/or Law Enforcement Agency. Desired Certifications: Six Sigma Green Belt Certificate of Competency in Business Analysis™ (CCBA®) Certification Certified Agile Business Analyst (CABA) PMI Professional in Business Analysis (PMI-PBA) Certification IIBA Agile Analysis Certification (IIBA-AAC) Information Technology Infrastructure Library (ITIL) Certification Certified Business Analyst Professional™ (CBAP®) Certification Business Process Modeling & Notation (BPMN) Certification Desired Experience: Law Enforcement Experience: Demonstrated experience working within a Sheriff's Office or Law Enforcement Agency, with a solid understanding of law enforcement operations, workflows, and compliance requirements. Knowledge of Criminal Justice Information Systems (CJIS) regulations and data security standards is highly desirable. IT Systems Knowledge: Familiarity with specialized IT systems used in law enforcement, such as Records Management Systems (RMS), Computer-Aided Dispatch (CAD) systems, Jail Management Systems (JMS), and Mobile Data Terminals (MDT). Experience with integrating and maintaining these systems is advantageous. Regulatory Compliance: Understanding of regulatory requirements and standards relevant to law enforcement agencies, including state and federal regulations governing data security, confidentiality, and retention. Experience in ensuring IT systems compliance with regulations such as HIPAA, CJIS, and NIBRS is preferred. Demonstrated expert level proficiency in eliciting, defining, documenting, organizing and managing functional and non-functional requirements, workflow analyses, data modeling and logical system design; create formal documentation of functional specifications describing customer business requirements. Demonstrated expert level proficiency translating business requirements into technical requirements using a high degree of independence and technical expertise with assisting customers in defining and identifying business needs and requirements Advanced knowledge in analyzing and evaluating business processes using various methods, metrics, tools and techniques of business process reengineering, analyze complex business problems and develop appropriate systems and business process recommendations/solutions on how to optimize use of existing technology investments. Knowledge and experience the Information Technology Infrastructure Library (ITIL), Business Relationship Management best practices (e.g., Service Portfolio development, Strategy Management for IT services, Demand Management, Problem management, and value stream analysis). Knowledge and experience with leading business value realization and optimization , developing value stream plans/roadmaps through consultancy, business case development, developing customer profiles/portfolios, and identifying opportunities that maximize business investments in IT solutions. Project Management: Experience in managing IT projects specific to law enforcement agencies, including requirements gathering, solution design, implementation, and user acceptance testing. Familiarity with project management methodologies such as Agile or Waterfall is beneficial. Advanced oral, written, presentation, and facilitation communication skills . Demonstrating the ability to synthesize technical data for non-technical audiences. Demand and Intake Management: Experience in managing demand and intake processes for IT projects and support requests within law enforcement agencies. Knowledge of intake prioritization methods, service level agreements (SLAs), and resource allocation strategies is advantageous. Advanced level knowledge and working experience with leadingapplication unit, integration and acceptance testing in conjunction with users and technical resources; writes test plans and use cases; writes system documentation. Writes training curriculum and trains department end users in new system applications. Team Collaboration: Proven ability to collaborate effectively with law enforcement personnel, IT staff, and external vendors to achieve project objectives and address operational challenges. Experience in fostering positive relationships and building consensus across diverse stakeholder groups is essential OTHER REQUIREMENTS: Background Checks: The County may conduct a background check and a reference check on candidates prior to appointment to a position within this class. The background check may include the State of California Department of Justice, the Federal Bureau of Investigation (FBI), the Child Abuse Central Index (CACI), and criminal checks in any City/County where the applicant has lived, worked or gone to school. Independent Travel: Incumbents are required to travel independently, for example, to perform work at other work sites, to attend meetings with other County employees, to attend meetings with community organizations, etc. Hours of Work: Incumbents may be required to work weekends, holidays, irregular hours, on-call, and after normal business hours. DOCUMENT SUBMITTAL REQUIREMENTS: An Associate's degree is required for this position . All candidates must submit a copy of their college diploma (verifying the degree, date earned and area of specialization) or official/unofficial transcripts (verifying institution, student, date, degree and area of specialization conferred) by the final filing deadline. Candidates who fail to submit their diploma or transcripts by the final filing date may be disqualified from the recruitment. PLEASE NOTE THE FOLLOWING: Candidates who attended a college or university that is accredited by a foreign or non-U.S. accrediting agency must have their educational units evaluated by an educational evaluation service. The result must be submitted to the Human Resources Department no later than the close of the recruitment. Please contact the local college or university to learn where this service can be obtained. How to Submit Your Documents In addition to uploading attachments when applying online, candidates may submit documents by fax to (707) 784-3424, or by email to recruitment@solanocounty.com . Be sure to include the recruitment title (Business Systems Analyst) and the recruitment number (24-364030-01) in your email or fax. SELECTION PROCESS: 05/31/ 24 - 5:00pm PST - Deadline to submit application and required documents for first application review. TBD - Tentative week for scoring supplemental questions. Based on the information provided in the application documents, the qualified applicants may be invited for further examination and will either be pre-scheduled by the Department of Human Resources or be invited to self-schedule. All applicants meeting the minimum qualifications are not guaranteed advancement through any subsequent phase of the examination . Depending upon the number of applications received, the selection process may consist of an initial application screening, a mandatory information meeting, a supplemental questionnaire assessment, a written and/or practical exam, an oral board exam, or any combination listed. Responses to supplemental questions may be used as screening and testing mechanisms and will be used to assess an applicant’s ability to advance in the process; as such, responses to supplemental questions should be treated as test examination responses. Information contained herein does not constitute either an expressed or implied contract. A minimum score of 70% is required to continue in the selection process, unless otherwise announced. All potential new hires and employees considered for promotion to management, confidential positions or unrepresented positions will be subject to a background and reference check after contingent job offer is accepted. These provisions are subject to change. RETIREES - Solano County invites all to apply for positions; however pursuant to Government Code Section 21221(h) and 21224, hiring restrictions may apply to California Public Sector Pension Plan Retirees. HOW TO APPLY Applications must be submitted through the NEOGOV system. Paper copies of applications are not accepted. All additional application materials as requested in the job announcement (degree/transcripts, certificates, DD-214 if applicable, ADA Accommodation Request) must be submitted by the application review deadline. Previously submitted application materials (i.e. copies of diploma and/or transcripts, etc.) for prior recruitments will not be applied for this recruitment but must be re-submitted for this recruitment . Any further questions can be directed to the Department of Human Resources at (707) 784-6170, business hours are Monday-Friday, 8:00 a.m.-5:00 p.m. EOE/AA Please note that all dates/times listed in the job announcement are Pacific Time. Supplemental Information VETERAN’S PREFERENCE POINTS: To be eligible, applicant must have served at least 181 consecutive days of active duty in the Armed Forces of the United States and have received either an honorable discharge or a general discharge under honorable conditions. A COPY OF THE DD 214, SHOWING DISCHARGE TYPE (GENERALLY COPY 4), MUST BE RECEIVED IN THE HUMAN RESOURCES DEPARTMENT BY THE FINAL FILING DATE (or APPLICATION REVIEW DEADLINE). Applicants who have a service connected disability must also submit a recent award letter from the VA stating they are receiving disability benefits for service connected reasons. Veteran applicants for initial County employment with an honorable or general under conditions discharge shall receive five (5) points added to their combined score. Disabled veterans rated at not less than 30% disability shall have ten (10) points added to their combined score. Veteran’s preference points will only be added to passing scores in competitive open examinations. We offer a benefits package to employees which includes health care, dental, vision, retirement, deferred compensation plans, flexible spending accounts, life insurance, holidays, vacation, and sick leave. To learn more, view our benefits page: Benefits Summary Closing Date/Time: Continuous
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 3/18/24, 6/18/24, 9/18/24, 12/18/24 Level 1 - $6,721.62- $8,579.92/month Level 2 - $7,464.58 - $9,526.50/month Information Technology Applications Analyst I/IIperforms professional duties related to the analysis, design, development, maintenance and administration of computer applications to meet business needs. Incumbents may perform duties within Application Development and/or Database Architecture. The Information Technology (IT) Applications Analyst is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made are at the discretion of the appointing authority. Examples of Knowledge and Abilities Knowledge Of: General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems Software systems development lifecycle Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks Structured analysis and database concepts Industry standard hardware, software , operating systems and database software Tools and equipment used in testing the functionality of computer applications Principles, practices, and techniques of troubleshooting computer software problems and of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of technical documentation Modern office procedures, methods and equipment Various programming and scripting languages Program design and analysis Test plan and test case development and use The software development lifecycle which includes planning the application layers, designing distributed applications, configuring state management, and designing a caching strategy Mobile and web application design and development Database architecture and administration; design methods and techniques; security methods, procedures and best practices Related data/file management tools Techniques for defining logical relationships among data, processes or events Installing and configuring databases Maintaining databases (backups, restores, configuration, integrity, snapshots, maintenance plans), server instances and security Data management tasks (import and export data, manage partitions, data compression, maintain indexes, manage collations) Optimizing databases for performance Implementing high availability, data warehousing and business intelligence platforms Ability To: Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Learn and utilize specialized terminology if needed by the specific assignment Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations including the environment Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Read and interpret source code from the County's commonly used programming languages; develop a working knowledge of new programming languages Write, revise, and maintain computer programs based on established specifications, using various computer languages and/or database platforms Work with source code control systems to store and retrieve application's source code Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools Troubleshoot database related problems Ensure maximum database availability and that data integrity is maintained Design and modify database structures Manage complex databases and develop queries for common purpose Use Enterprise Database Management Studios Employment Qualifications Minimum Qualifications: Either: 1. A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time, paid technical experience that demonstrates the ability to perform duties in design, development, maintenance or administration of computer applications and/or database architecture. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Computer Science, Information Technology, or other field closely related to the intent of the class, may be substituted for the required experience on a year-for-year basis; 30 semester units (45 quarter units) equal one year experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. GENERAL QUALIFICATIONS Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
May 01, 2024
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 3/18/24, 6/18/24, 9/18/24, 12/18/24 Level 1 - $6,721.62- $8,579.92/month Level 2 - $7,464.58 - $9,526.50/month Information Technology Applications Analyst I/IIperforms professional duties related to the analysis, design, development, maintenance and administration of computer applications to meet business needs. Incumbents may perform duties within Application Development and/or Database Architecture. The Information Technology (IT) Applications Analyst is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made are at the discretion of the appointing authority. Examples of Knowledge and Abilities Knowledge Of: General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information systems program Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems Software systems development lifecycle Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks Structured analysis and database concepts Industry standard hardware, software , operating systems and database software Tools and equipment used in testing the functionality of computer applications Principles, practices, and techniques of troubleshooting computer software problems and of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of technical documentation Modern office procedures, methods and equipment Various programming and scripting languages Program design and analysis Test plan and test case development and use The software development lifecycle which includes planning the application layers, designing distributed applications, configuring state management, and designing a caching strategy Mobile and web application design and development Database architecture and administration; design methods and techniques; security methods, procedures and best practices Related data/file management tools Techniques for defining logical relationships among data, processes or events Installing and configuring databases Maintaining databases (backups, restores, configuration, integrity, snapshots, maintenance plans), server instances and security Data management tasks (import and export data, manage partitions, data compression, maintain indexes, manage collations) Optimizing databases for performance Implementing high availability, data warehousing and business intelligence platforms Ability To: Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Learn and utilize specialized terminology if needed by the specific assignment Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations including the environment Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Read and interpret source code from the County's commonly used programming languages; develop a working knowledge of new programming languages Write, revise, and maintain computer programs based on established specifications, using various computer languages and/or database platforms Work with source code control systems to store and retrieve application's source code Troubleshoot and repair a variety of application issues using appropriate program testing methods and tools Troubleshoot database related problems Ensure maximum database availability and that data integrity is maintained Design and modify database structures Manage complex databases and develop queries for common purpose Use Enterprise Database Management Studios Employment Qualifications Minimum Qualifications: Either: 1. A Bachelor's Degree or higher from an accredited college or university in Computer Science, Information Technology, or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time, paid technical experience that demonstrates the ability to perform duties in design, development, maintenance or administration of computer applications and/or database architecture. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Computer Science, Information Technology, or other field closely related to the intent of the class, may be substituted for the required experience on a year-for-year basis; 30 semester units (45 quarter units) equal one year experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. GENERAL QUALIFICATIONS Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Systems Analyst - Financial Aid Financial Aid Department Job #537700 First Review Date: Wednesday, May 8, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #537700) Administrative Analyst/Specialist I - Non-Exempt, Systems Analyst - Financial Aid, Salary Range: $3,694 - $7,131 monthly. Hiring Range $3,694 - $3,879 monthly. This is a full-time, benefited, non-exempt, 12-month pay plan permanent position with a one-year probationary period in Financial Aid Office. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Working independently and under general direction of the Lead Systems Analyst, the Systems Analyst will support the Financial Aid Office by providing timely and effective services regarding all aspects of the PeopleSoft Financial Aid system module and other financial aid processing systems and solutions, as well as regulatory compliance and integration of compliance requirements into systems. Key Responsibilities: Daily Systems Duties - 30% Assists with configuring and testing business software systems for the timely processing of financial aid applications, sending communications to students, and automated awarding. Electronically exchanges Pell Grant, TEACH Grant, Direct Loan, and FAFSA/ISIR data on a recurring basis to the Common Origination and Disbursement Center (COD) and the Central Processing System (CPS). Executes and reviews recurring system processes for successful and accurate completion. Interprets and applies a wide variety of complex business process guides, procedures, and regulations to software configuration. Develops and runs ad hoc queries and reports using PeopleSoft Query Manager or other SQL tool. Tests business technology systems when new maintenance packs are delivered. Processes daily imports and export of electronic Financial Aid records: new ISIRs, EDE corrections, Pell originations and disbursements, loan originations and changes, loan promissory notes and entrance counseling, and federal financial aid disbursements to the Common Origination and Disbursement Center (COD); reconciles any rejects or discrepancies Performs processes for submission of PeopleSoft Communications between the Financial Aid Office and the financial aid applicants and/or recipients. Assists in submission of Perkins and California Dream Loan recipients to ECSI for completion of promissory notes. Sends bulk email communication from the Financial Aid Office to students. Resolves 30-day Warning Report Issues from COD for Direct Loans. Process weekly import/export of CalISIRS, CalGrant and MCS files between California Student Aid Commission (CSAC) and Financial Aid System. Exercises a thorough mastery of PeopleSoft Financial Aid, National Student Loan Data System, the Common Origination and Disbursement site, and other US Department of Education systems and websites as needed. Works closely as needed with technical staff to troubleshoot problems with system processes under responsibility. Processing & Troubleshooting - 30% Processes daily imports and export of electronic Financial Aid records: new ISIRs, EDE corrections, Pell originations and disbursements, loan originations and changes, loan promissory notes and entrance counseling, and federal financial aid disbursements to the Common Origination and Disbursement Center (COD); reconciles any rejects or discrepancies. Performs processes for submission of PeopleSoft Communications between the Financial Aid Office and the financial aid applicants and/or recipients. Assists in submission of Perkins and California Dream Loan recipients to ECSI for completion of promissory notes. Sends bulk email communication from the Financial Aid Office to students. Resolves 30-day Warning Report Issues from COD for Direct Loans. Process weekly import/export of CalISIRS, CalGrant and MCS files between California Student Aid Commission (CSAC) and Financial Aid System. Exercises a thorough mastery of PeopleSoft Financial Aid, National Student Loan Data System, the Common Origination and Disbursement site, and other US Department of Education systems and websites as needed. Works closely as needed with technical staff to troubleshoot problems with system processes under responsibility. Testing and Queries - 20% Assists with configuring and testing business software systems for the timely processing of financial aid applications, sending communications to students, and automated awarding. Electronically exchanges Pell Grant, TEACH Grant, Direct Loan, and FAFSA/ISIR data on a recurring basis to the Common Origination and Disbursement Center (COD) and the Central Processing System (CPS). Executes and reviews recurring system processes for successful and accurate completion. Interprets and applies a wide variety of complex business process guides, procedures, and regulations to software configuration. Develops and runs ad hoc queries and reports using PeopleSoft Query Manager or other SQL tool. Tests business technology systems when new maintenance packs are delivered. Reconciliation of Funds - 15% Assists with the monthly reconciliation of the Direct Loan and Work-Study Programs between the Common Origination and Disbursement (COD) Center, Financial Aid Accounting and Financial Aid as required by the Department of Education; resolves any discrepancies and maintains reports for auditor’s purposes. Resolves Federal Pell Grant Overpayment Roster issues to ensure appropriate reimbursement for payments. Assists with monthly reconciliation of Pell Grant between Common Origination and Disbursement(COD) Center, Financial Aid Accounting and Financial Aid as required by the Department of Education. Assist with reconciliation of CalGrant and MCS program between California Student Aid Commission (CSAC), Financial Aid Accounting and Financial Aid. Other duties as Assigned - 5% Knowledge, Skills, and Abilities Associated with this Position Include: Working knowledge of general practices, program, and/or administrative specialty including computing systems and automated, networked environments; and Microsoft Windows and Microsoft Office including Microsoft Excel, Word, and Outlook. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them, including database queries, tables, and processes. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities, including the ability to use initiative and resourcefulness in planning work assignments using good judgment, attention to detail and follow-through. Ability to make independent decisions and exercise sound judgment, including independent problem solving, active decision making, and technical skills. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Ability to establish and maintain cooperative working relations and communications with diverse population of students, faculty, staff, community, and outside organizations. Ability to effectively communicate and work cooperatively in team-oriented environment. Minimum Qualifications: Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications: Experience in collecting, evaluating, interpreting, and analyzing data. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials for first review is on Wednesday, May 8, 2024. This position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1038 Publication Date: April 24, 2024 Advertised: Apr 24 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 25, 2024
Systems Analyst - Financial Aid Financial Aid Department Job #537700 First Review Date: Wednesday, May 8, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #537700) Administrative Analyst/Specialist I - Non-Exempt, Systems Analyst - Financial Aid, Salary Range: $3,694 - $7,131 monthly. Hiring Range $3,694 - $3,879 monthly. This is a full-time, benefited, non-exempt, 12-month pay plan permanent position with a one-year probationary period in Financial Aid Office. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Working independently and under general direction of the Lead Systems Analyst, the Systems Analyst will support the Financial Aid Office by providing timely and effective services regarding all aspects of the PeopleSoft Financial Aid system module and other financial aid processing systems and solutions, as well as regulatory compliance and integration of compliance requirements into systems. Key Responsibilities: Daily Systems Duties - 30% Assists with configuring and testing business software systems for the timely processing of financial aid applications, sending communications to students, and automated awarding. Electronically exchanges Pell Grant, TEACH Grant, Direct Loan, and FAFSA/ISIR data on a recurring basis to the Common Origination and Disbursement Center (COD) and the Central Processing System (CPS). Executes and reviews recurring system processes for successful and accurate completion. Interprets and applies a wide variety of complex business process guides, procedures, and regulations to software configuration. Develops and runs ad hoc queries and reports using PeopleSoft Query Manager or other SQL tool. Tests business technology systems when new maintenance packs are delivered. Processes daily imports and export of electronic Financial Aid records: new ISIRs, EDE corrections, Pell originations and disbursements, loan originations and changes, loan promissory notes and entrance counseling, and federal financial aid disbursements to the Common Origination and Disbursement Center (COD); reconciles any rejects or discrepancies Performs processes for submission of PeopleSoft Communications between the Financial Aid Office and the financial aid applicants and/or recipients. Assists in submission of Perkins and California Dream Loan recipients to ECSI for completion of promissory notes. Sends bulk email communication from the Financial Aid Office to students. Resolves 30-day Warning Report Issues from COD for Direct Loans. Process weekly import/export of CalISIRS, CalGrant and MCS files between California Student Aid Commission (CSAC) and Financial Aid System. Exercises a thorough mastery of PeopleSoft Financial Aid, National Student Loan Data System, the Common Origination and Disbursement site, and other US Department of Education systems and websites as needed. Works closely as needed with technical staff to troubleshoot problems with system processes under responsibility. Processing & Troubleshooting - 30% Processes daily imports and export of electronic Financial Aid records: new ISIRs, EDE corrections, Pell originations and disbursements, loan originations and changes, loan promissory notes and entrance counseling, and federal financial aid disbursements to the Common Origination and Disbursement Center (COD); reconciles any rejects or discrepancies. Performs processes for submission of PeopleSoft Communications between the Financial Aid Office and the financial aid applicants and/or recipients. Assists in submission of Perkins and California Dream Loan recipients to ECSI for completion of promissory notes. Sends bulk email communication from the Financial Aid Office to students. Resolves 30-day Warning Report Issues from COD for Direct Loans. Process weekly import/export of CalISIRS, CalGrant and MCS files between California Student Aid Commission (CSAC) and Financial Aid System. Exercises a thorough mastery of PeopleSoft Financial Aid, National Student Loan Data System, the Common Origination and Disbursement site, and other US Department of Education systems and websites as needed. Works closely as needed with technical staff to troubleshoot problems with system processes under responsibility. Testing and Queries - 20% Assists with configuring and testing business software systems for the timely processing of financial aid applications, sending communications to students, and automated awarding. Electronically exchanges Pell Grant, TEACH Grant, Direct Loan, and FAFSA/ISIR data on a recurring basis to the Common Origination and Disbursement Center (COD) and the Central Processing System (CPS). Executes and reviews recurring system processes for successful and accurate completion. Interprets and applies a wide variety of complex business process guides, procedures, and regulations to software configuration. Develops and runs ad hoc queries and reports using PeopleSoft Query Manager or other SQL tool. Tests business technology systems when new maintenance packs are delivered. Reconciliation of Funds - 15% Assists with the monthly reconciliation of the Direct Loan and Work-Study Programs between the Common Origination and Disbursement (COD) Center, Financial Aid Accounting and Financial Aid as required by the Department of Education; resolves any discrepancies and maintains reports for auditor’s purposes. Resolves Federal Pell Grant Overpayment Roster issues to ensure appropriate reimbursement for payments. Assists with monthly reconciliation of Pell Grant between Common Origination and Disbursement(COD) Center, Financial Aid Accounting and Financial Aid as required by the Department of Education. Assist with reconciliation of CalGrant and MCS program between California Student Aid Commission (CSAC), Financial Aid Accounting and Financial Aid. Other duties as Assigned - 5% Knowledge, Skills, and Abilities Associated with this Position Include: Working knowledge of general practices, program, and/or administrative specialty including computing systems and automated, networked environments; and Microsoft Windows and Microsoft Office including Microsoft Excel, Word, and Outlook. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them, including database queries, tables, and processes. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities, including the ability to use initiative and resourcefulness in planning work assignments using good judgment, attention to detail and follow-through. Ability to make independent decisions and exercise sound judgment, including independent problem solving, active decision making, and technical skills. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Ability to establish and maintain cooperative working relations and communications with diverse population of students, faculty, staff, community, and outside organizations. Ability to effectively communicate and work cooperatively in team-oriented environment. Minimum Qualifications: Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications: Experience in collecting, evaluating, interpreting, and analyzing data. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials for first review is on Wednesday, May 8, 2024. This position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1038 Publication Date: April 24, 2024 Advertised: Apr 24 2024 Pacific Daylight Time Applications close: Closing Date/Time:
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Apr 22, 2024
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Apr 22, 2024
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Sacramento County, CA
Sacramento, California, United States
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 03/20/24, *6/18/24, *9/18/24, *12/18/24 Level 1 - $6,721.62- $8,579.92/month Level 2 - $7,464.58 - $9,526.50/month Performs professional and technical duties analyzing and translating departments' business requirement into system deployment related to the enterprise resource planning or other departmental business systems. Incumbents perform duties related to Business Systems Analysis. The Information Technology (IT) Business Systems Analyst Level I/II is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made is at the discretion of the appointing authority. Examples of Knowledge and Abilities Knowledge of General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology systems program Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems Software systems development lifecycle Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks Structured analysis and database concepts Computer hardware and software systems similar to those being used by Sacramento County Tools and equipment used in testing the functionality of computer applications Principles and practices of troubleshooting computer software problems Principles, practices, and techniques of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of record keeping Modern office procedures, methods and equipment Information system development lifecycle and design principles using flowcharting techniques and prototype development tools Basic principles and practices of business operations and work flow analysis Business planning process Test plan and test case development and use ERP systems or other enterprise or other departmental business systems such as, but not limited to, SAP, PeopleSoft, Oracle, Baan, J.D. Edwards, and CalWIN ERP or other enterprise or other departmental business system software and module configuration Application software including presentation, spreadsheet and word processing applications Business systems applications in finance, materials management (logistics) and/or human resources Methods of developing business process specifications Procedures and methods for testing business functions within ERP or other enterprise or other departmental business systems Principles and practices of producing effective project documentation including business functions and technical ERP or other enterprise or other departmental business systems and processes Principles of public administration, organization and management, business information systems, and practices Customers' current business processes Time management and organizational skills Project management techniques Ability to Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Understand and utilize specialized technology terminology Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Conduct business process and needs analysis and propose technology solutions Develop information system designs, flow charts, report layouts and screen designs Use troubleshooting and analytical skills Apply technical competency with strong computer skills Understand the attitudes and perspectives of supervisors, co-workers, and customers Use appropriate interpersonal style and approach to ensure team cohesiveness and cooperation Communicate effectively verbally and in writing Utilize time management skills and multi-tasking capabilities Analyze, evaluate and integrate business processes and procedures Apply creative thinking and problem solving in the methods of ERP or other enterprise or other departmental business systems Analyze complex business problems and develop appropriate solutions Work independently within established guidelines Develop and document business and technical enterprise processes, functions and procedures Work effectively in a diversified team; guiding and supporting project team members Handle multiple and parallel projects of an ERP or other enterprise systems nature Employment Qualifications Minimum Qualifications Either: 1. A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time paid technical experience in the fields of business systems analysis, applications development/implementation, programming, testing in an enterprise application, database administration/analysis, and/or application and business process support. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class, may be substituted for the required experience listed in on a year-for-year basis; 30 semester units (45 quarter units) equal one year of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
May 01, 2024
The Position Come join one of Forbes Magazine's Best Employers ! This is a continuous filing exam. Next filing cut-offs are at 5:00 pm on: 03/20/24, *6/18/24, *9/18/24, *12/18/24 Level 1 - $6,721.62- $8,579.92/month Level 2 - $7,464.58 - $9,526.50/month Performs professional and technical duties analyzing and translating departments' business requirement into system deployment related to the enterprise resource planning or other departmental business systems. Incumbents perform duties related to Business Systems Analysis. The Information Technology (IT) Business Systems Analyst Level I/II is a single class with two salary levels. Positions in this class are flexibly staffed and the level at which appointments are made is at the discretion of the appointing authority. Examples of Knowledge and Abilities Knowledge of General operations, services, concepts, terms and activities common to a comprehensive, state-of-the-art information technology systems program Principles, methods and techniques used in designing, developing, testing, implementing, and maintaining computer software systems Software systems development lifecycle Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity Basic project management principles and techniques such as organizing and managing a project, developing schedules, identifying critical paths, and breaking down a project into individual tasks Structured analysis and database concepts Computer hardware and software systems similar to those being used by Sacramento County Tools and equipment used in testing the functionality of computer applications Principles and practices of troubleshooting computer software problems Principles, practices, and techniques of providing quality customer service Methods and techniques of developing and presenting technical documentation and training materials Principles and practices of record keeping Modern office procedures, methods and equipment Information system development lifecycle and design principles using flowcharting techniques and prototype development tools Basic principles and practices of business operations and work flow analysis Business planning process Test plan and test case development and use ERP systems or other enterprise or other departmental business systems such as, but not limited to, SAP, PeopleSoft, Oracle, Baan, J.D. Edwards, and CalWIN ERP or other enterprise or other departmental business system software and module configuration Application software including presentation, spreadsheet and word processing applications Business systems applications in finance, materials management (logistics) and/or human resources Methods of developing business process specifications Procedures and methods for testing business functions within ERP or other enterprise or other departmental business systems Principles and practices of producing effective project documentation including business functions and technical ERP or other enterprise or other departmental business systems and processes Principles of public administration, organization and management, business information systems, and practices Customers' current business processes Time management and organizational skills Project management techniques Ability to Recognize problems; gather, analyze and evaluate data and information in order to reason logically; draw valid conclusions; take appropriate actions and/or make appropriate recommendations Research, design, implement and maintain various software technology solutions, including new technology, in order to improve County processes or services Communicate technical information to a wide variety of users Interpret and explain pertinent County and Department policies and procedures Explain the values and limitations of services requested Recognize that changes made on a local level can affect services and equipment at the system wide level and take appropriate precautions Plan, organize, and prioritize multiple projects/assignments to ensure that deadlines are met Understand and utilize specialized technology terminology Interpret and apply technical information pertaining to computer and network systems Adapt quickly to changes in policies, procedures, assignments and work locations Communicate effectively, both verbally and in writing Establish and maintain effective working relationships with those encountered during the course of the work; promote and maintain a team environment Prepare and maintain documentation for procedures, processes, and tables related to area of assignment Read, comprehend, apply, and retain technical publications and documentation Conduct business process and needs analysis and propose technology solutions Develop information system designs, flow charts, report layouts and screen designs Use troubleshooting and analytical skills Apply technical competency with strong computer skills Understand the attitudes and perspectives of supervisors, co-workers, and customers Use appropriate interpersonal style and approach to ensure team cohesiveness and cooperation Communicate effectively verbally and in writing Utilize time management skills and multi-tasking capabilities Analyze, evaluate and integrate business processes and procedures Apply creative thinking and problem solving in the methods of ERP or other enterprise or other departmental business systems Analyze complex business problems and develop appropriate solutions Work independently within established guidelines Develop and document business and technical enterprise processes, functions and procedures Work effectively in a diversified team; guiding and supporting project team members Handle multiple and parallel projects of an ERP or other enterprise systems nature Employment Qualifications Minimum Qualifications Either: 1. A Bachelor's Degree or higher from an accredited college or university in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class. Or: 2. Four (4) years of full-time paid technical experience in the fields of business systems analysis, applications development/implementation, programming, testing in an enterprise application, database administration/analysis, and/or application and business process support. Or: 3. Four (4) years of full-time, paid experience in Sacramento County service providing user support in technology; system, software/application and legacy troubleshooting; problem resolution; review of business processes and communication of user requirements/problems to a vendor or statewide system. Note: Education from an accredited college or university with major course work in Management Information Systems, Information Technology, Computer Science, Business Administration, Accounting, Finance, Human Resources, Industrial Organizational Psychology, Materials Management or other field closely related to the intent of the class, may be substituted for the required experience listed in on a year-for-year basis; 30 semester units (45 quarter units) equal one year of experience. Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. General Qualifications Criminal History and Background Checks: The County may access criminal history information on candidates who have accepted a conditional offer of appointment for this class consistent with the provisions of Board of Supervisors Resolution No. 82-602, Personnel Policies and Procedures B-5, and applicable federal and state laws. The County shall not consider for employment any candidate who has been convicted of a felony or misdemeanor that relates to or impacts the candidate's ability to perform the job duties of this class unless it is determined that mitigating circumstances exist. For purposes of accessing criminal history information, the candidate will be fingerprinted. A subsequent arrest notification may be obtained. The County may also conduct a background check on the candidate prior to appointment to a position within this class. The background check may include personal and professional reference checks, credit history checks where authorized by Labor Code section 1024.5, Social Security Number verification, professional license/registration verification, military service information and driving history. Information obtained in the course of this background check will be considered by the appointing authority in the selection process. In obtaining such information, the County will comply with applicable consent and disclosure practices in the Fair Credit Reporting Act and the California Investigative Consumer Reporting Agencies Act. License Requirement: A valid California Driver License, Class C or higher, may be required at the time of appointment. Failure to obtain or maintain the appropriate California Driver License may constitute cause for personnel action in accordance with Civil Service Rules or applicable bargaining agreement. Individuals who do not meet this requirement due to disability will be reviewed on a case-by-case basis. Physical Requirements: Some positions in this class may require the incumbent to be able to: Distinguish between different colors. Lift equipment that weighs up to 50 pounds. Individuals who do not meet these requirements due to disability will be reviewed on a case-by-case basis. Working Conditions: Some positions in this class may require the incumbent to: Work weekends, holidays, and non-routine hours. Travel occasionally. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Applicants requesting reasonable accommodations during employment examinations: For more information, please review the Job Applicant Exam Reasonable Accommodation Information and submit an Employment Exam Reasonable Accommodation Online Request Form . EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. Open Competitive Job Opportunity Exam Number : Y2594D-R Ready to join the County team? We are accepting applications starting Wednesday, September 1, 2021 at 8:00 AM (PT). This recruitment will remain open until the needs of the service are met and is subject to closure without notice. Apply to this posting and join our ever-growing and diverse workforce. We're seeking individuals that can: Lead highly specialized, integrated, complex information systems analysis to design, test, integrate, and implement one or more of the following Electronic Health Records (EHR) components: Registration, Admitting, Discharge, Transfer, (R/ADT) and Enterprise Master Patient Index (EMPI); Patient Acuity; Patient Scheduling; Nurse Scheduling; Time capture; training; clinical applications; or ancillary services applications such as lab, radiology, and pharmacy. Provides technical leadership in IT strategic planning, business automation planning, and business process improvements. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. Essential Job Functions Identifies user, functional, and technical requirements for information systems by conducting user interviews; performing workflow analysis; performing data analysis; identifying patterns in system and/or user errors; identifying roles and access privileges; testing the functionality of modules, components, and/or entire information systems; creating, reviewing and updating training materials; identifying and resolving potential problems, and assisting in the implementation and conversion project plans for new information systems and/or enhancements. Leads highly specialized complex information system analysis for an integrated system which includes designing, testing, training, IT project management, and implementation of various EHR modules including but not limited to: Registration, Scheduling, Lab, Radiology, and Pharmacy by conducting workflow data analysis, data mapping and integration sessions to support and enhance the enterprise electronic health record system that will provide patient care in a safe and efficient manner. Documents process flows and standardizes existing and future process flow improvements by conducting data collection and meetings with the subject matter experts to gain full understanding of system usability. Acts as a technical liaison between various stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers) by serving as the point of contact with respect to information system-related projects and functions; providing and receiving information; and conveying the needs, requirements, and technical information of the parties involved to facilitate and/or interpret communication between various stakeholders. Coordinates information systems projects by collaborating with stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers); monitoring progress on various assignments related to the project(s); providing management with status updates; using appropriate methods to ensure the completion and successful implementation, integration, transition, and/or efficiency of new information systems and/or information system enhancements. Monitors vendor performance by reviewing Statement of Works (SOWs), tracking project timelines, and reporting status to management. Provides orientation and/or technical training to various users by teaching functions, procedures, and processes of the electronic health record (EHR) system to provide individuals with the necessary information to operate, maintain, and/or support information systems. Supervises several subordinate Information Systems Analysts by performing a full range of administrative and supervisory tasks, which includes advising, motivating, training, supporting, coaching, mentoring, and disciplining employees; delegating assignments to subordinate staff; monitoring, reviewing, and evaluating employees’ work products and performance; monitoring adherence to project plans and delivery schedules; and conducting staff meetings to ensure that quality service is delivered in a timely and productive manner, supports business goals and objectives, and complies with countywide and departmental policies and procedures. Supervises a technical team by providing technical guidance and oversight on routine to complex projects, assignments, and issues related to information systems analysis and makes decisions in the absence of other supervisory staff (equivalent level classification) as needed. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, AND four (4) years within the last six (6) years of progressively more responsible,** full-time experience in a centralized healthcare related information technology organization*** with knowledge and experience in healthcare related systems**** at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** Option II: Two (2) years within the last three (3) years of experience at the level of Los Angeles County's class of Senior Information Systems Analyst******* with knowledge and experience in healthcare related systems**** in a centralized healthcare related information technology organization.*** Option III: Five (5) years within the last six (6) years of progressively responsible,** full-time experience in a centralized healthcare related information technology organization*** with knowledge and experience in healthcare related systems**** at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class: 2-Light. Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Special Requirement Information: * In order to receive credit for a Bachelor's or higher degree, you mu st provide at the time of filing or within seven (7) calendar days from the last day of filing a legible copy of your official diploma/transcripts/letter from an accredited institution that shows the area of specialization. If you are unable to attach the required documents, you must email them to jmacam @hr.lacounty.gov. Please include exam number and exam title in your email. Applications received without proof of the required degree(s) will not be considered as meeting the stated requirements under Option I. For more information regarding education, please see the Employment Information document on the LA County Jobs website. **Progressively responsible experience is defined as is a significant increase in the complexity and the scope of responsibility. *** Centralized healthcare related IT organization is defined as a unit or department that provides comprehensive IT services such as analysis, design, acquisition, development, implementation, maintenance, and/or support of information systems, under the direction or guidance of the organization’s Chief IT official in a healthcare related IT organization . ****Healthcare related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complex enterprise application (clinic and/or financial) systems. *****Medium to large healthcare organization is defined as a healthcare organization with more than one site and/or more than one set of clinical services and a hospital, such as a hospital or Ambulatory Care Network. ******Complex systems is defined as having experience in more than one healthcare functional solution (i.e., registration, scheduling, lab, rad, pharmacy, OR, ambulatory, practice management, maternal-fetal, ED, urgent care, cardiology, Behavioral Health, Rehab, Health Information Exchange, revenue cycle, HIM, population health, care management) *******Experience at the level of the Los Angeles County's class of Senior Information Systems Analyst is defined as, responsible for and provides specialized information systems analysis, including the definition of user requirements, feasibility studies, design, program specifications, testing, and implementation. For a complete description of the class specification, please click on the title hyperlink. APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project Management Professional (PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience in leading one or more technical teams completing the EHR/EMR implementation support such as the Cerner Millennium System. Experience in Enterprise Master Patient Index (EMPI) related systems. Additional Information Our Assessment Process: Once we determine that you meet the requirements, we will invite you to participate in the following two (2) parts: Part 1: M ultiple-choice and/or simulation assessments weighted at 50% measuring Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and Meeting Customer Expectations. Applicant may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part 2: M ultiple-choice and/or simulation assessments weighted at 50% measuring three Professional/Technical Knowledge areas: Project Management, covering the following topics: Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management and Project Time Management. ITIL (Information Technology Infrastructure Library), covering the following topics: Knowledge of Capacity Management, Change Management, and Problem Management. Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design and User Interface. THE MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants must meet the requirements and achieve a passing score of 70% or higher on each part of the examination in order to be placed on the eligible register. Multiple choice and/or simulation assessment(s) scores cannot be given over the phone. For additional exam information, click here . Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. If you have additional questions regarding this job bulletin, please contact us at the following information: ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov ADA Coordinator Phone: 213-738-2084 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Janice Macam Department Contact Email: jmacam@hr.lacounty.gov. Department Contact Phone: (213) 738-3579 For detailed information, please click here Closing Date/Time: Continuous
Apr 22, 2024
Full Time
Position/Program Information With more than 10 million residents, Los Angeles County is the most populous county in the nation. As the largest employer in Southern California, over 112,000 employees in more than 36 Departments provide vital public services as diverse as law enforcement, property assessment, public health protection, water conservation, cultural activities and many more. Open Competitive Job Opportunity Exam Number : Y2594D-R Ready to join the County team? We are accepting applications starting Wednesday, September 1, 2021 at 8:00 AM (PT). This recruitment will remain open until the needs of the service are met and is subject to closure without notice. Apply to this posting and join our ever-growing and diverse workforce. We're seeking individuals that can: Lead highly specialized, integrated, complex information systems analysis to design, test, integrate, and implement one or more of the following Electronic Health Records (EHR) components: Registration, Admitting, Discharge, Transfer, (R/ADT) and Enterprise Master Patient Index (EMPI); Patient Acuity; Patient Scheduling; Nurse Scheduling; Time capture; training; clinical applications; or ancillary services applications such as lab, radiology, and pharmacy. Provides technical leadership in IT strategic planning, business automation planning, and business process improvements. Check Out Our Outstanding Benefits! Click here to see a list of employee benefits. Essential Job Functions Identifies user, functional, and technical requirements for information systems by conducting user interviews; performing workflow analysis; performing data analysis; identifying patterns in system and/or user errors; identifying roles and access privileges; testing the functionality of modules, components, and/or entire information systems; creating, reviewing and updating training materials; identifying and resolving potential problems, and assisting in the implementation and conversion project plans for new information systems and/or enhancements. Leads highly specialized complex information system analysis for an integrated system which includes designing, testing, training, IT project management, and implementation of various EHR modules including but not limited to: Registration, Scheduling, Lab, Radiology, and Pharmacy by conducting workflow data analysis, data mapping and integration sessions to support and enhance the enterprise electronic health record system that will provide patient care in a safe and efficient manner. Documents process flows and standardizes existing and future process flow improvements by conducting data collection and meetings with the subject matter experts to gain full understanding of system usability. Acts as a technical liaison between various stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers) by serving as the point of contact with respect to information system-related projects and functions; providing and receiving information; and conveying the needs, requirements, and technical information of the parties involved to facilitate and/or interpret communication between various stakeholders. Coordinates information systems projects by collaborating with stakeholders of information systems (e.g., users, departmental leaders, project managers, vendors, programmers); monitoring progress on various assignments related to the project(s); providing management with status updates; using appropriate methods to ensure the completion and successful implementation, integration, transition, and/or efficiency of new information systems and/or information system enhancements. Monitors vendor performance by reviewing Statement of Works (SOWs), tracking project timelines, and reporting status to management. Provides orientation and/or technical training to various users by teaching functions, procedures, and processes of the electronic health record (EHR) system to provide individuals with the necessary information to operate, maintain, and/or support information systems. Supervises several subordinate Information Systems Analysts by performing a full range of administrative and supervisory tasks, which includes advising, motivating, training, supporting, coaching, mentoring, and disciplining employees; delegating assignments to subordinate staff; monitoring, reviewing, and evaluating employees’ work products and performance; monitoring adherence to project plans and delivery schedules; and conducting staff meetings to ensure that quality service is delivered in a timely and productive manner, supports business goals and objectives, and complies with countywide and departmental policies and procedures. Supervises a technical team by providing technical guidance and oversight on routine to complex projects, assignments, and issues related to information systems analysis and makes decisions in the absence of other supervisory staff (equivalent level classification) as needed. Requirements SELECTION REQUIREMENTS: Option I: Graduation from an accredited* institution with a bachelor's degree in Computer Science, Information Technology, or a related field, AND four (4) years within the last six (6) years of progressively more responsible,** full-time experience in a centralized healthcare related information technology organization*** with knowledge and experience in healthcare related systems**** at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** Option II: Two (2) years within the last three (3) years of experience at the level of Los Angeles County's class of Senior Information Systems Analyst******* with knowledge and experience in healthcare related systems**** in a centralized healthcare related information technology organization.*** Option III: Five (5) years within the last six (6) years of progressively responsible,** full-time experience in a centralized healthcare related information technology organization*** with knowledge and experience in healthcare related systems**** at a medium-to-large public or private healthcare organization***** performing information systems analysis and design for complex systems.****** License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class: 2-Light. Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Special Requirement Information: * In order to receive credit for a Bachelor's or higher degree, you mu st provide at the time of filing or within seven (7) calendar days from the last day of filing a legible copy of your official diploma/transcripts/letter from an accredited institution that shows the area of specialization. If you are unable to attach the required documents, you must email them to jmacam @hr.lacounty.gov. Please include exam number and exam title in your email. Applications received without proof of the required degree(s) will not be considered as meeting the stated requirements under Option I. For more information regarding education, please see the Employment Information document on the LA County Jobs website. **Progressively responsible experience is defined as is a significant increase in the complexity and the scope of responsibility. *** Centralized healthcare related IT organization is defined as a unit or department that provides comprehensive IT services such as analysis, design, acquisition, development, implementation, maintenance, and/or support of information systems, under the direction or guidance of the organization’s Chief IT official in a healthcare related IT organization . ****Healthcare related systems includes: Registration, Admitting, Discharge, Transfer (R/ADT), Patient Scheduling (PS), Training, clinical applications, ancillary services applications such as lab, radiology, and pharmacy; performing information systems analysis, design, development, testing, implementation, and maintenance of large complex enterprise application (clinic and/or financial) systems. *****Medium to large healthcare organization is defined as a healthcare organization with more than one site and/or more than one set of clinical services and a hospital, such as a hospital or Ambulatory Care Network. ******Complex systems is defined as having experience in more than one healthcare functional solution (i.e., registration, scheduling, lab, rad, pharmacy, OR, ambulatory, practice management, maternal-fetal, ED, urgent care, cardiology, Behavioral Health, Rehab, Health Information Exchange, revenue cycle, HIM, population health, care management) *******Experience at the level of the Los Angeles County's class of Senior Information Systems Analyst is defined as, responsible for and provides specialized information systems analysis, including the definition of user requirements, feasibility studies, design, program specifications, testing, and implementation. For a complete description of the class specification, please click on the title hyperlink. APPLICANTS MUST MEET THE SELECTION REQUIREMENTS AT THE TIME OF FILING. NO WITHHOLD IS ALLOWED FOR THIS EXAMINATION. Desirable Qualifications: Certification* from the Project Management Institute (PMI) as a Project Management Professional (PMP). Experience in support of EHR/EMR (Electronic Medical Record) modules/applications. Experience in leading one or more technical teams completing the EHR/EMR implementation support such as the Cerner Millennium System. Experience in Enterprise Master Patient Index (EMPI) related systems. Additional Information Our Assessment Process: Once we determine that you meet the requirements, we will invite you to participate in the following two (2) parts: Part 1: M ultiple-choice and/or simulation assessments weighted at 50% measuring Deductive Reasoning, Deciding and Initiating Action, Working with People, Persuading and Influencing, Planning and Organizing, and Delivering Results and Meeting Customer Expectations. Applicant may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. Part 2: M ultiple-choice and/or simulation assessments weighted at 50% measuring three Professional/Technical Knowledge areas: Project Management, covering the following topics: Project Communications Management, Project Cost Management, Project Human Resource Management, Project Management Characteristics, Project Management Methodologies, Project Procurement Management, Project Quality Management, Project Risk Management, Project Scope Management, Project Stakeholder Management and Project Time Management. ITIL (Information Technology Infrastructure Library), covering the following topics: Knowledge of Capacity Management, Change Management, and Problem Management. Software Business Analysis, covering the following topics: Business Process, Diagramming and Modeling, Documentation, Joint Application Development, Methodologies and Tools, Project Development, Requirements Gathering, System Design and User Interface. THE MULTIPLE-CHOICE AND/OR SIMULATION ASSESSMENT(S) IS NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. Applicants must meet the requirements and achieve a passing score of 70% or higher on each part of the examination in order to be placed on the eligible register. Multiple choice and/or simulation assessment(s) scores cannot be given over the phone. For additional exam information, click here . Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Initiative: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . COVID-19 Vaccination All County workforce members must be fully vaccinated against COVID-19 as a condition of employment. Successful candidates for this position will be required to submit proof of vaccination against COVID-19 or request an exemption for qualifying medical or religious reasons during the onboarding process. Candidates should not present proof of vaccination until instructed to do so by the hiring department. Testing Accommodation If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodation Coordinator at TestingAccommodations@hr.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. If you have additional questions regarding this job bulletin, please contact us at the following information: ADA Coordinator Email: TestingAccommodations@hr.lacounty.gov ADA Coordinator Phone: 213-738-2084 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 California Relay Services Phone: (800) 735-2922 Department Contact Name: Janice Macam Department Contact Email: jmacam@hr.lacounty.gov. Department Contact Phone: (213) 738-3579 For detailed information, please click here Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: PH1764B TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY FILING DATE: Thursday, April 4, 2024 at 8:30 a.m. , Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. DEFINITION: Under general supervision, leads the development and application of methods to identify, collect, process, organize, and analyze structured and unstructured data using advanced statistical prediction, inference, and optimization; effectively communicates results to County, departmental, and divisional decision makers and provides ongoing support to strengthen data-driven program design and management. CLASSIFICATION STANDARDS: Positions allocable to this class typically report to a Data Scientist Supervisor or a higher-level position responsible for the data analytics, research, or statistical function of a department, and serve as data science project leads and subject matter experts assigned to large and complex data science projects. Incumbents utilize advanced expertise in data science, including standard software tools and programming languages, advanced statistical design and modeling, predictive and prescriptive analytics, and visualization; and are conversant in the principles of data engineering and architecture, contributing to the design of systems to be used by their teams. Senior Data Scientists work collaboratively with both technical and nontechnical partners to develop and complete large-scale projects in response to identified business needs and oversee teams of data scientists and analysts as part of a large-scale project. Incumbents coordinate and contribute to complex projects that require using advanced methods of data science such as cloud-based data design; data extraction, transformation, and loading; statistical analysis and machine learning; data visualization; and placement of predictive models, automated dashboards, and other data science products into production. Incumbents present their findings to technical and nontechnical stakeholders to support data-driven program design and management; and provide and/or delegate ongoing consultation services to client programs to assist with implementing recommendations as necessary. Senior Data Scientist is distinguished from Data Scientist in that Senior Data Scientists apply advanced methods of data science to identify new and emerging business problems within their assigned departments and may lead project teams of Data Scientists and other analyst staff. Positions in this class differ from those that plan, design, conduct and evaluate research projects involving complex experimental designs and data analysis, programming and processing of data, and preparing reports and recommendations based on research findings, in that these classes do not employ machine learning or big data as part of their analyses. Essential Job Functions Collaborates with division, departmental, and countywide stakeholders to solicit, define, and manage highly complex data science projects from conception through implementation; ensures that projects result in actionable insights and recommendations that can be used to support business decisions and allocate resources; and provides ongoing consultation during program implementation of recommendations as necessary to ensure program fidelity. Provides technical oversight to small teams of Data Scientists and Predictive Data Analysts as necessary to ensure project success. Leads the discovery process with departmental stakeholders to document business requirements and frame business problems so that appropriate corresponding data science techniques and products can be identified and deployed. Collaborates with other department subject matter experts to understand, identify, and select available and relevant sources of data for use cases, including internal, external, structured, and unstructured data sources; and provides guidance to other department data experts in the selection and transformation of such sources. In conjunction with the Information Technology organization, supports collection, integration, and retention requirements for large sets of structured and unstructured data from disparate sources; acts as a resource for senior data engineers and architects in the selection and design of systems for use by the data science team. Reviews proposals by Data Scientists and analysts regarding selection and improvement of data science tools and ensures that the team’s tools and systems are well documented. Conducts and coordinates statistical inference of data and conveys findings and conclusions orally, in writing, visually, in presentations, and by developing interactive tools as appropriate to communicate effectively with a wide range of audiences, including technical and nontechnical staff, stakeholders, and members of the public. Works with program staff to understand the implications of analyses and to ensure that findings are actionable and support data-driven program, policy, and operational decision-making. Assists in implementing recommended business process changes in ways retain fidelity to best practices identified through the analysis and recognize the operational realities underlying existing business processes; provides ongoing consultation as recommended changes and new programs grow and evolve, including recommending modifications to adopted goals and metrics. Coordinates with various functional teams to develop and implement products, services, tools, or business process changes resulting from the analysis. Creates and validates advanced analytic products (e.g., Recommender Engines, Auto Classification algorithms, Predictive Scoring, geo-spatial clustering, NLP classifier, etc.) and places them in production; works with nontechnical program managers and staff to understand analytic products and to integrate them into departmental programs. Recommends ongoing improvements to methods and algorithms that lead to findings, including new information. Creates and monitors performance of automated-detection systems and provides business metrics for overall project to show improvements initially and over multiple iterations. Provides ongoing tracking and monitoring of performance of decision systems and statistical models and troubleshoots and implements enhancements and fixes to systems as needed. Develops and maintains a high level of expertise in statistical programming languages and packages and other software tools; provides training and support to Data Scientists and Predictive Data Analysts as necessary; and ensures the quality of code and programming logic generated by the data science team. Requirements MINIMUM REQUIREMENTS: Option I: Two (2) years of experience carrying out complex data science projects* that included independently developing and applying methods to identify, collect, process, structure, and analyze data using statistical prediction, inference, and optimization to support data-driven program design and management, at a level equivalent to the Los Angeles County class of Data Scientist.** Option II: A Bachelor’s degree*** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health that included 12 semester or 18 quarter units of coursework*** in data science, predictive analytics, quantitative research methods, or statistical analysis -AND- Six (6) years of experience, including two (2) years in a lead capacity****, applying and overseeing the application of machine learning, predictive analytics, data management, and hypothesis-driven data analysis to make actionable recommendations to support program, policy, and operational decision-making. A Master’s or Doctoral degree***** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health may substitute for up to two (2) years of experience. LICENSE: A valid California Class C Driver License or the ability to utilize alternative method of transportation when needed to carry out job-related essential functions PHYSICAL CLASS: 2 - Light : Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENTS INFORMATION: *Complex data science projects include artificial intelligence (AI), machine learning (ML), or sophisticated algorithms. ** Experience at the level of Data Scientist is defined as one who deploys techniques such as extraction, transformation, and loading; classical statistical analysis and machine learning, including predictive and prescriptive modeling and optimization; and data visualization, to generate critical information and knowledge and effectively communicate findings to leadership to support data-driven program design, management, and decision-making. ***Official transcripts MUST be submitted to verify the required coursework from the accredited institution, which shows the date the Bachelor's degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to hrexams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or The Association of International Credential Evaluators, Inc . (A ICE ) . (see Employment Information under Accreditation Information) Official Transcripts is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office. A printout of the courses from the school's website is NOT considered official transcripts and will not be accepted and may result in your application being incomplete and rejected All documents must be attached to your application at the time of filing or e-mailed to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected as incomplete. ****Lead capacity is defined as act as team or group leader to at least two (2) or more journey or lower-level employees with responsibility for assigning, coordinating, and reviewing the work, ensuring proper work methods are followed, and providing technical assistance and training. ***** In order to receive credit for the Master’s or Doctoral degree , you must attach a legible copy of the Official Diploma, Official Transcripts, or Official Letter from the accredited institution, which shows the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to hrexams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected. County employees who wish to meet the requirements using out-ofclass experience will be considered for this examination. Those claiming out-of-class experience should describe their out-of-class duties in detail in the Work Experience and Supplemental Questions sections of their application. DESIRABLE QUALIFICATIONS: Option I: Credit will be awarded for additional experience beyond the Minimum Requirements at a level equivalent to the Los Angeles County class of Data Scientist. Option II: Credit will be awarded for additional lead capacity experience beyond the Minimum Requirements, applying and overseeing the application of machine learning, predictive analytics, data management, and hypothesis-driven data analysis to make actionable recommendations to support program, policy, and operational decision-making. Additional Information Examination Content: Once we have determined that you meet one of our requirement options the examination process will consist of an evaluation of experience based on application information, desirable qualifications, and supplemental questionnaire information submitted at the time of filing weighted 100% . Applicants must meet the Minimum Requirements and achieve a passing score of 70% or higher on the examination (evaluation of experience) to be added to the Eligible Register (hiring list). Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. Eligibility Information: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. Vacancy Information: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. Available Shift: Any shift, including evenings, nights, weekends and holidays. _______________________________________________________________ Application and Filing Information HOW TO APPLY: Applications must be filed ONLINE ONLY . Applications submitted by U.S. mail, fax, or in person will NOT be accepted. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or sent to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of 5:00 p.m., PT, on the last day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on the County of Los Angeles Job Opportunities Website , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS. Fill out the application and Supplemental Questionnaire accurately and completely to receive full credit for any relevant education and/or job experience you include. In the space provided on the application for education, include names and addresses of schools attended, dates attended, degree(s) received, and degree major. For each job held, give the name and address of your employer, your job/position title, start and end dates, the number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . Important Notes: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification(s) and/or Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . Computer and Internet Access at Public Libraries: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. You may refer to their website for more information regarding the reopening of some libraries with limited hours throughout Los Angles County. Social Security Number: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. Do Not Share User ID, Email, And Password: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Employer: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact Email: HRExams@ph.lacounty.gov California Relay Services Phone: (800) 735-2922 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 For detailed information, please click here
Apr 16, 2024
Full Time
Position/Program Information EXAM NUMBER: PH1764B TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY FILING DATE: Thursday, April 4, 2024 at 8:30 a.m. , Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. DEFINITION: Under general supervision, leads the development and application of methods to identify, collect, process, organize, and analyze structured and unstructured data using advanced statistical prediction, inference, and optimization; effectively communicates results to County, departmental, and divisional decision makers and provides ongoing support to strengthen data-driven program design and management. CLASSIFICATION STANDARDS: Positions allocable to this class typically report to a Data Scientist Supervisor or a higher-level position responsible for the data analytics, research, or statistical function of a department, and serve as data science project leads and subject matter experts assigned to large and complex data science projects. Incumbents utilize advanced expertise in data science, including standard software tools and programming languages, advanced statistical design and modeling, predictive and prescriptive analytics, and visualization; and are conversant in the principles of data engineering and architecture, contributing to the design of systems to be used by their teams. Senior Data Scientists work collaboratively with both technical and nontechnical partners to develop and complete large-scale projects in response to identified business needs and oversee teams of data scientists and analysts as part of a large-scale project. Incumbents coordinate and contribute to complex projects that require using advanced methods of data science such as cloud-based data design; data extraction, transformation, and loading; statistical analysis and machine learning; data visualization; and placement of predictive models, automated dashboards, and other data science products into production. Incumbents present their findings to technical and nontechnical stakeholders to support data-driven program design and management; and provide and/or delegate ongoing consultation services to client programs to assist with implementing recommendations as necessary. Senior Data Scientist is distinguished from Data Scientist in that Senior Data Scientists apply advanced methods of data science to identify new and emerging business problems within their assigned departments and may lead project teams of Data Scientists and other analyst staff. Positions in this class differ from those that plan, design, conduct and evaluate research projects involving complex experimental designs and data analysis, programming and processing of data, and preparing reports and recommendations based on research findings, in that these classes do not employ machine learning or big data as part of their analyses. Essential Job Functions Collaborates with division, departmental, and countywide stakeholders to solicit, define, and manage highly complex data science projects from conception through implementation; ensures that projects result in actionable insights and recommendations that can be used to support business decisions and allocate resources; and provides ongoing consultation during program implementation of recommendations as necessary to ensure program fidelity. Provides technical oversight to small teams of Data Scientists and Predictive Data Analysts as necessary to ensure project success. Leads the discovery process with departmental stakeholders to document business requirements and frame business problems so that appropriate corresponding data science techniques and products can be identified and deployed. Collaborates with other department subject matter experts to understand, identify, and select available and relevant sources of data for use cases, including internal, external, structured, and unstructured data sources; and provides guidance to other department data experts in the selection and transformation of such sources. In conjunction with the Information Technology organization, supports collection, integration, and retention requirements for large sets of structured and unstructured data from disparate sources; acts as a resource for senior data engineers and architects in the selection and design of systems for use by the data science team. Reviews proposals by Data Scientists and analysts regarding selection and improvement of data science tools and ensures that the team’s tools and systems are well documented. Conducts and coordinates statistical inference of data and conveys findings and conclusions orally, in writing, visually, in presentations, and by developing interactive tools as appropriate to communicate effectively with a wide range of audiences, including technical and nontechnical staff, stakeholders, and members of the public. Works with program staff to understand the implications of analyses and to ensure that findings are actionable and support data-driven program, policy, and operational decision-making. Assists in implementing recommended business process changes in ways retain fidelity to best practices identified through the analysis and recognize the operational realities underlying existing business processes; provides ongoing consultation as recommended changes and new programs grow and evolve, including recommending modifications to adopted goals and metrics. Coordinates with various functional teams to develop and implement products, services, tools, or business process changes resulting from the analysis. Creates and validates advanced analytic products (e.g., Recommender Engines, Auto Classification algorithms, Predictive Scoring, geo-spatial clustering, NLP classifier, etc.) and places them in production; works with nontechnical program managers and staff to understand analytic products and to integrate them into departmental programs. Recommends ongoing improvements to methods and algorithms that lead to findings, including new information. Creates and monitors performance of automated-detection systems and provides business metrics for overall project to show improvements initially and over multiple iterations. Provides ongoing tracking and monitoring of performance of decision systems and statistical models and troubleshoots and implements enhancements and fixes to systems as needed. Develops and maintains a high level of expertise in statistical programming languages and packages and other software tools; provides training and support to Data Scientists and Predictive Data Analysts as necessary; and ensures the quality of code and programming logic generated by the data science team. Requirements MINIMUM REQUIREMENTS: Option I: Two (2) years of experience carrying out complex data science projects* that included independently developing and applying methods to identify, collect, process, structure, and analyze data using statistical prediction, inference, and optimization to support data-driven program design and management, at a level equivalent to the Los Angeles County class of Data Scientist.** Option II: A Bachelor’s degree*** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health that included 12 semester or 18 quarter units of coursework*** in data science, predictive analytics, quantitative research methods, or statistical analysis -AND- Six (6) years of experience, including two (2) years in a lead capacity****, applying and overseeing the application of machine learning, predictive analytics, data management, and hypothesis-driven data analysis to make actionable recommendations to support program, policy, and operational decision-making. A Master’s or Doctoral degree***** from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health may substitute for up to two (2) years of experience. LICENSE: A valid California Class C Driver License or the ability to utilize alternative method of transportation when needed to carry out job-related essential functions PHYSICAL CLASS: 2 - Light : Light physical effort which may include occasional light lifting to a 10-pound limit, and some bending, stooping or squatting. Considerable walking may be involved. SPECIAL REQUIREMENTS INFORMATION: *Complex data science projects include artificial intelligence (AI), machine learning (ML), or sophisticated algorithms. ** Experience at the level of Data Scientist is defined as one who deploys techniques such as extraction, transformation, and loading; classical statistical analysis and machine learning, including predictive and prescriptive modeling and optimization; and data visualization, to generate critical information and knowledge and effectively communicate findings to leadership to support data-driven program design, management, and decision-making. ***Official transcripts MUST be submitted to verify the required coursework from the accredited institution, which shows the date the Bachelor's degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to hrexams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or The Association of International Credential Evaluators, Inc . (A ICE ) . (see Employment Information under Accreditation Information) Official Transcripts is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office. A printout of the courses from the school's website is NOT considered official transcripts and will not be accepted and may result in your application being incomplete and rejected All documents must be attached to your application at the time of filing or e-mailed to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected as incomplete. ****Lead capacity is defined as act as team or group leader to at least two (2) or more journey or lower-level employees with responsibility for assigning, coordinating, and reviewing the work, ensuring proper work methods are followed, and providing technical assistance and training. ***** In order to receive credit for the Master’s or Doctoral degree , you must attach a legible copy of the Official Diploma, Official Transcripts, or Official Letter from the accredited institution, which shows the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to hrexams@ph.lacounty.gov within fifteen (15) calendar days from application submission or your application may be rejected. County employees who wish to meet the requirements using out-ofclass experience will be considered for this examination. Those claiming out-of-class experience should describe their out-of-class duties in detail in the Work Experience and Supplemental Questions sections of their application. DESIRABLE QUALIFICATIONS: Option I: Credit will be awarded for additional experience beyond the Minimum Requirements at a level equivalent to the Los Angeles County class of Data Scientist. Option II: Credit will be awarded for additional lead capacity experience beyond the Minimum Requirements, applying and overseeing the application of machine learning, predictive analytics, data management, and hypothesis-driven data analysis to make actionable recommendations to support program, policy, and operational decision-making. Additional Information Examination Content: Once we have determined that you meet one of our requirement options the examination process will consist of an evaluation of experience based on application information, desirable qualifications, and supplemental questionnaire information submitted at the time of filing weighted 100% . Applicants must meet the Minimum Requirements and achieve a passing score of 70% or higher on the examination (evaluation of experience) to be added to the Eligible Register (hiring list). Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. Eligibility Information: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. Vacancy Information: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. Available Shift: Any shift, including evenings, nights, weekends and holidays. _______________________________________________________________ Application and Filing Information HOW TO APPLY: Applications must be filed ONLINE ONLY . Applications submitted by U.S. mail, fax, or in person will NOT be accepted. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or sent to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of 5:00 p.m., PT, on the last day of filing as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on the County of Los Angeles Job Opportunities Website , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. The acceptance of your application depends on whether you have clearly shown that you meet the MINIMUM REQUIREMENTS. Fill out the application and Supplemental Questionnaire accurately and completely to receive full credit for any relevant education and/or job experience you include. In the space provided on the application for education, include names and addresses of schools attended, dates attended, degree(s) received, and degree major. For each job held, give the name and address of your employer, your job/position title, start and end dates, the number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . Important Notes: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT. Utilizing VERBIAGE from Class Specification(s) and/or Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . Computer and Internet Access at Public Libraries: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. You may refer to their website for more information regarding the reopening of some libraries with limited hours throughout Los Angles County. Social Security Number: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. Do Not Share User ID, Email, And Password: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the in equalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. Fair Chance Employer: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Equal Employment Opportunity: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact Email: HRExams@ph.lacounty.gov California Relay Services Phone: (800) 735-2922 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT OPEN COMPETITIVE EXAM NUMBER Y1764A APPLICATION FILING PERIOD 4/2/2024 AT 8:00 A.M. (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. NO OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED FOR THIS EXAMINATION. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four (4) acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. For more information about DHS, please visit www.dhs.lacounty THE MISSION : To advance the health of our patients and our communities by providing extraordinary care. Essential Job Functions DEFINITION : Under general supervision, leads the development and application of methods to identify, collect, process, organize, and analyze structured and unstructured data using advanced statistical prediction, inference, and optimization; effectively communicates results to County, departmental, and divisional decision makers and provides ongoing support to strengthen data-driven program design and management. Collaborates with division, departmental, and countywide stakeholders to solicit, define, and manage highly complex data science projects from conception through implementation; ensures that projects result in actionable insights and recommendations that can be used to support business decisions and allocate resources; and provides ongoing consultation during program implementation of recommendations as necessary to ensure program fidelity. Provides technical oversight to small teams of Data Scientists and Predictive Data Analysts as necessary to ensure project success. Leads the discovery process with departmental stakeholders to document business requirements and frame business problems so that appropriate corresponding data science techniques and products can be identified and deployed. Collaborates with other department subject matter experts to understand, identify, and select available and relevant sources of data for use cases, including internal, external, structured, and unstructured data sources; and provides guidance to other department data experts in the selection and transformation of such sources. In conjunction with the Information Technology organization, supports collection, integration, and retention requirements for large sets of structured and unstructured data from disparate sources; acts as a resource for senior data engineers and architects in the selection and design of systems for use by the data science team. Reviews proposals by Data Scientists and analysts regarding selection and improvement of data science tools and ensures that the team’s tools and systems are well documented. Conducts and coordinates statistical inference of data and conveys findings and conclusions orally, in writing, visually, in presentations, and by developing interactive tools as appropriate to communicate effectively with a wide range of audiences, including technical and nontechnical staff, stakeholders, and members of the public. Works with program staff to understand the implications of analyses and to ensure that findings are actionable and support data-driven program, policy, and operational decision-making. Assists in implementing recommended business process changes in ways retain fidelity to best practices identified through the analysis and recognize the operational realities underlying existing business processes; provides ongoing consultation as recommended changes and new programs grow and evolve, including recommending modifications to adopted goals and metrics. Coordinates with various functional teams to develop and implement products, services, tools, or business process changes resulting from the analysis. Creates and validates advanced analytic products (e.g., Recommender Engines, Auto Classification algorithms, Predictive Scoring, geo-spatial clustering, NLP classifier, etc.) and places them in production; works with nontechnical program managers and staff to understand analytic products and to integrate them into departmental programs. Recommends ongoing improvements to methods and algorithms that lead to findings, including new information. Creates and monitors performance of automated-detection systems and provides business metrics for overall project to show improvements initially and over multiple iterations. Provides ongoing tracking and monitoring of performance of decision systems and statistical models and troubleshoots and implements enhancements and fixes to systems as needed. Develops and maintains a high level of expertise in statistical programming languages and packages and other software tools; provides training and support to Data Scientists and Predictive Data Analysts as necessary; and ensures the quality of code and programming logic generated by the data science team. Requirements MINIMUM REQUIREMENTS: Option I: Two (2) years of experience carrying out complex data science projects that included independently developing and applying methods to identify, collect, process, structure, and analyze data using statistical prediction, inference, and optimization to support data-driven program design and management, at a level equivalent to the Los Angeles County class of Data Scientist.* Option II: **A Bachelor’s degree from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health that included 12 semester or 18 quarter units of coursework in data science, predictive analytics, quantitative research methods, or statistical analysis -AND- Six (6) years of experience, applying and overseeing the application of machine learning, predictive analytics, data management, and hypothesis-driven data analysis to make actionable recommendations to support program, policy, and operational decision-making of which two years must have been in a lead capacity. *** A Master’s or Doctoral degree from an accredited college or university in a field of applied research such Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health may substitute for up to two (2) years of experience. *For this examination, Data Scientist is defined as u nder general supervision, develops and applies methods to identify, collect, process, organize, and analyze structured and unstructured data using statistical prediction, inference, and optimization; effectively communicates results to departmental and divisional decision makers to support data-driven program design and management. **In order to qualify under Option II, you must provide a legible copy/image of your official transcripts from an accredited institution which shows the degree conferred, the area of specialization, and the relevant course work specified in the Requirements, at the time of filing, or by email to the analyst within seven (7) calendar days of filing online . ***For this examination, lead experience is defined as assigning, coordinating, and reviewing the work, ensuring proper work methods are followed and providing technical assistance and training. A lead person is a Senior member of the Data Science team that provides technical assistance to other team members but does not supervise. DESIRABLE QUALIFICATIONS: Credit will be given to applicants who possess the following desirable qualifications: Additional experience in option I in excess of the Minimum Requirements. Additional experience in option II in excess of two (2) years of experience in a lead capacity,*** applying and overseeing the application of machine learning, predictive analytics, data management, and hypothesis-driven data analysis to make actionable recommendations to support program, policy, and operational decision-making . NOTE : If you are unable to attach documents to your application, you may email the documents to Darlene Beamon-Thomas at Dbeamon-thomas@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include your full name as it appears on your application, the exam number, and the exam title . LICENSE: A valid California Class C Driver License or the ability to utilize alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS : Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10- pound limit, and some bending, stooping or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION : At the time of appointment, the successful candidate must be prepared to provide an official transcript from the college or university to verify degree(s) and courses taken. Applications submitted without a legible copy/image of the required document may not be accepted if not qualified under Option I. If you are unable to attach required/supporting documents during application submission, you may email the documents to Darlene Beamon-Thomas at Dbeamon-thomas@dhs.lacounty.gov within seven (7) calendar days of filing your application online or your application will be subjected to rejection. Please include your full name (as it appears on your application), the examination title and the examination number in the email message. Additional Information EXAMINATION CONTENT : An evaluation of education and experience based upon application information, desirable qualifications, and supplemental questionnaire responses, weighted 100% . Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. Applicants who are successful in this examination and are added to the eligible register may not apply for and compete in this examination for twelve (12) months following the date of being placed on the eligible register. Applications received before expiration from the eligible register will be rejected. AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends and holidays. VACANCY INFORMATION : The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION : Applications must be filed online only. Applications submitted by U.S. Mail, fax, or in person will not be accepted. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. Apply online by clicking the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. Applicants may be required/prompted to verify their email address when logging on to file an application. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com.careers/lacounty, you can verify at any time by logging in and following the prompts. This feature is to enhance the security of your online application and to ensure you do not enter an incorrect email address. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advanced notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. DO NOT GROUP YOUR EXPERIENCE . For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES : All information and documents provided by applicants is subject to verification . We may reject your application at any time during the examination and hiring process, including after appointment has been made. FALSIFICATION of any information may result in disqualification or rescission of appointment. Utilizing verbiage from the Classification Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as response; in doing so, your application will be rejected . Please note that the Department requires applicants to show that they perform the specified duties listed on the posted Requirements as their principal work activity. It is recommended that you provide your work experience using statements that provide the following three components: ACTION/S you took, the CONTEXT in which you took that/those action/s, and the BENEFIT that was realized from that/those actions. Include specific reference to the impact you made in the positions you have held. FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER: Please include your Social Security number for record control purposes only. Federal law requires that all employed persons have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet, applications can be completed using computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their applications online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR : (323) 914-6365 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 DEPARTMENT CONTACT : Darlene Beamon-Thomas, Exam Analyst (213) 288-7000 Dbeamon-thomas@dhs.lacounty.gov For detailed information, please click here
Apr 02, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT OPEN COMPETITIVE EXAM NUMBER Y1764A APPLICATION FILING PERIOD 4/2/2024 AT 8:00 A.M. (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. NO OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED FOR THIS EXAMINATION. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four (4) acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. For more information about DHS, please visit www.dhs.lacounty THE MISSION : To advance the health of our patients and our communities by providing extraordinary care. Essential Job Functions DEFINITION : Under general supervision, leads the development and application of methods to identify, collect, process, organize, and analyze structured and unstructured data using advanced statistical prediction, inference, and optimization; effectively communicates results to County, departmental, and divisional decision makers and provides ongoing support to strengthen data-driven program design and management. Collaborates with division, departmental, and countywide stakeholders to solicit, define, and manage highly complex data science projects from conception through implementation; ensures that projects result in actionable insights and recommendations that can be used to support business decisions and allocate resources; and provides ongoing consultation during program implementation of recommendations as necessary to ensure program fidelity. Provides technical oversight to small teams of Data Scientists and Predictive Data Analysts as necessary to ensure project success. Leads the discovery process with departmental stakeholders to document business requirements and frame business problems so that appropriate corresponding data science techniques and products can be identified and deployed. Collaborates with other department subject matter experts to understand, identify, and select available and relevant sources of data for use cases, including internal, external, structured, and unstructured data sources; and provides guidance to other department data experts in the selection and transformation of such sources. In conjunction with the Information Technology organization, supports collection, integration, and retention requirements for large sets of structured and unstructured data from disparate sources; acts as a resource for senior data engineers and architects in the selection and design of systems for use by the data science team. Reviews proposals by Data Scientists and analysts regarding selection and improvement of data science tools and ensures that the team’s tools and systems are well documented. Conducts and coordinates statistical inference of data and conveys findings and conclusions orally, in writing, visually, in presentations, and by developing interactive tools as appropriate to communicate effectively with a wide range of audiences, including technical and nontechnical staff, stakeholders, and members of the public. Works with program staff to understand the implications of analyses and to ensure that findings are actionable and support data-driven program, policy, and operational decision-making. Assists in implementing recommended business process changes in ways retain fidelity to best practices identified through the analysis and recognize the operational realities underlying existing business processes; provides ongoing consultation as recommended changes and new programs grow and evolve, including recommending modifications to adopted goals and metrics. Coordinates with various functional teams to develop and implement products, services, tools, or business process changes resulting from the analysis. Creates and validates advanced analytic products (e.g., Recommender Engines, Auto Classification algorithms, Predictive Scoring, geo-spatial clustering, NLP classifier, etc.) and places them in production; works with nontechnical program managers and staff to understand analytic products and to integrate them into departmental programs. Recommends ongoing improvements to methods and algorithms that lead to findings, including new information. Creates and monitors performance of automated-detection systems and provides business metrics for overall project to show improvements initially and over multiple iterations. Provides ongoing tracking and monitoring of performance of decision systems and statistical models and troubleshoots and implements enhancements and fixes to systems as needed. Develops and maintains a high level of expertise in statistical programming languages and packages and other software tools; provides training and support to Data Scientists and Predictive Data Analysts as necessary; and ensures the quality of code and programming logic generated by the data science team. Requirements MINIMUM REQUIREMENTS: Option I: Two (2) years of experience carrying out complex data science projects that included independently developing and applying methods to identify, collect, process, structure, and analyze data using statistical prediction, inference, and optimization to support data-driven program design and management, at a level equivalent to the Los Angeles County class of Data Scientist.* Option II: **A Bachelor’s degree from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health that included 12 semester or 18 quarter units of coursework in data science, predictive analytics, quantitative research methods, or statistical analysis -AND- Six (6) years of experience, applying and overseeing the application of machine learning, predictive analytics, data management, and hypothesis-driven data analysis to make actionable recommendations to support program, policy, and operational decision-making of which two years must have been in a lead capacity. *** A Master’s or Doctoral degree from an accredited college or university in a field of applied research such Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health may substitute for up to two (2) years of experience. *For this examination, Data Scientist is defined as u nder general supervision, develops and applies methods to identify, collect, process, organize, and analyze structured and unstructured data using statistical prediction, inference, and optimization; effectively communicates results to departmental and divisional decision makers to support data-driven program design and management. **In order to qualify under Option II, you must provide a legible copy/image of your official transcripts from an accredited institution which shows the degree conferred, the area of specialization, and the relevant course work specified in the Requirements, at the time of filing, or by email to the analyst within seven (7) calendar days of filing online . ***For this examination, lead experience is defined as assigning, coordinating, and reviewing the work, ensuring proper work methods are followed and providing technical assistance and training. A lead person is a Senior member of the Data Science team that provides technical assistance to other team members but does not supervise. DESIRABLE QUALIFICATIONS: Credit will be given to applicants who possess the following desirable qualifications: Additional experience in option I in excess of the Minimum Requirements. Additional experience in option II in excess of two (2) years of experience in a lead capacity,*** applying and overseeing the application of machine learning, predictive analytics, data management, and hypothesis-driven data analysis to make actionable recommendations to support program, policy, and operational decision-making . NOTE : If you are unable to attach documents to your application, you may email the documents to Darlene Beamon-Thomas at Dbeamon-thomas@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include your full name as it appears on your application, the exam number, and the exam title . LICENSE: A valid California Class C Driver License or the ability to utilize alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS : Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10- pound limit, and some bending, stooping or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION : At the time of appointment, the successful candidate must be prepared to provide an official transcript from the college or university to verify degree(s) and courses taken. Applications submitted without a legible copy/image of the required document may not be accepted if not qualified under Option I. If you are unable to attach required/supporting documents during application submission, you may email the documents to Darlene Beamon-Thomas at Dbeamon-thomas@dhs.lacounty.gov within seven (7) calendar days of filing your application online or your application will be subjected to rejection. Please include your full name (as it appears on your application), the examination title and the examination number in the email message. Additional Information EXAMINATION CONTENT : An evaluation of education and experience based upon application information, desirable qualifications, and supplemental questionnaire responses, weighted 100% . Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. Applicants who are successful in this examination and are added to the eligible register may not apply for and compete in this examination for twelve (12) months following the date of being placed on the eligible register. Applications received before expiration from the eligible register will be rejected. AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends and holidays. VACANCY INFORMATION : The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION : Applications must be filed online only. Applications submitted by U.S. Mail, fax, or in person will not be accepted. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. Apply online by clicking the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. Applicants may be required/prompted to verify their email address when logging on to file an application. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com.careers/lacounty, you can verify at any time by logging in and following the prompts. This feature is to enhance the security of your online application and to ensure you do not enter an incorrect email address. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advanced notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. DO NOT GROUP YOUR EXPERIENCE . For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES : All information and documents provided by applicants is subject to verification . We may reject your application at any time during the examination and hiring process, including after appointment has been made. FALSIFICATION of any information may result in disqualification or rescission of appointment. Utilizing verbiage from the Classification Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as response; in doing so, your application will be rejected . Please note that the Department requires applicants to show that they perform the specified duties listed on the posted Requirements as their principal work activity. It is recommended that you provide your work experience using statements that provide the following three components: ACTION/S you took, the CONTEXT in which you took that/those action/s, and the BENEFIT that was realized from that/those actions. Include specific reference to the impact you made in the positions you have held. FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER: Please include your Social Security number for record control purposes only. Federal law requires that all employed persons have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet, applications can be completed using computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their applications online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR : (323) 914-6365 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 DEPARTMENT CONTACT : Darlene Beamon-Thomas, Exam Analyst (213) 288-7000 Dbeamon-thomas@dhs.lacounty.gov For detailed information, please click here
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Parking Systems Analyst Classification Title: Administrative Analyst/Specialist NE Posting Details Priority Application Date (Posting will remain open until filled): Wednesday, March 8th @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general direction of the Director of UTAPS, the Parking Systems Analyst oversees the operation, audit and integration of all parking software programs. This position involves independent performance on development, evaluation and implementation of various data within the parking programs. This is achieved by analyzing and addressing problems through reasoning and the interpretation of parking policies and practices. The Parking Systems Analyst will train others on new skills and procedures as it relates to the parking software programs. This position will be the main contact with parking vendors and will coordinate all upgrades/changes to the programs and coordinate the maintenance and preventative maintenance of parking permit machines. FLSA : Non-Exempt (eligible for overtime compensation under FLSA). This position is benefits-eligible. Anticipated Hiring Range : Anticipated hiring range at or near the minimum of the classification range . CSU Classification Salary Range : $3,694 - $7,131 Per Month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Temporary Time Base : Full-Time Pay Plan : 12 months Work Hours : 40 hours per week, Monday-Friday 8 am-5 pm Department Information Under the general direction of the Director of UTAPS, the Parking Systems Analyst oversees the operation, audit and integration of all parking software programs. This position involves independent performance on development, evaluation and implementation of various data within the parking programs. This is achieved by analyzing and addressing problems through reasoning and the interpretation of parking policies and practices. The Parking Systems Analyst will train others on new skills and procedures as it relates to the parking software programs. This position will be the main contact with parking vendors and will coordinate all upgrades/changes to the programs and coordinate the maintenance and preventative maintenance of parking permit machines. For or more information visit: https://www.csus.edu/parking-transportation/ Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Qualifications 1. Experience investigating and analyzing problems with broad administrative impact and implications. 2. Experience with business process analysis. 3. Experience in translating data and requirements into a coherent visual model of the business system or workflow process to bring clarity and unity among stakeholders, reveal bottlenecks that impeded performance. 4. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. 5. Thorough knowledge of policies, procedures, and outside regulation pertaining to the applicable program and/or administrative specialty. 6. Working knowledge of operational and fiscal analysis and techniques. 7. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. 8. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. 9. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. 10. Ability to analyze operational issues and recommend procedural changes. 11. Ability to train other on new skills and procedures and provide lead work direction. Conditions of Employment - Ability to pass a background check Preferred Qualifications 12. Experience working at a university. 13. Experience working with confidential information. 14. Experience working with T2 Systems Unified Parking Management Program or similar solutions. 15. Experience working with Crystal Reports or similar reporting software. Required Licenses/Certifications N/A Documents Needed to Apply Resume. Failure to upload required document to the online application may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/organizational-learning-development/csu-learn.html Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 22 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Parking Systems Analyst Classification Title: Administrative Analyst/Specialist NE Posting Details Priority Application Date (Posting will remain open until filled): Wednesday, March 8th @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general direction of the Director of UTAPS, the Parking Systems Analyst oversees the operation, audit and integration of all parking software programs. This position involves independent performance on development, evaluation and implementation of various data within the parking programs. This is achieved by analyzing and addressing problems through reasoning and the interpretation of parking policies and practices. The Parking Systems Analyst will train others on new skills and procedures as it relates to the parking software programs. This position will be the main contact with parking vendors and will coordinate all upgrades/changes to the programs and coordinate the maintenance and preventative maintenance of parking permit machines. FLSA : Non-Exempt (eligible for overtime compensation under FLSA). This position is benefits-eligible. Anticipated Hiring Range : Anticipated hiring range at or near the minimum of the classification range . CSU Classification Salary Range : $3,694 - $7,131 Per Month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Temporary Time Base : Full-Time Pay Plan : 12 months Work Hours : 40 hours per week, Monday-Friday 8 am-5 pm Department Information Under the general direction of the Director of UTAPS, the Parking Systems Analyst oversees the operation, audit and integration of all parking software programs. This position involves independent performance on development, evaluation and implementation of various data within the parking programs. This is achieved by analyzing and addressing problems through reasoning and the interpretation of parking policies and practices. The Parking Systems Analyst will train others on new skills and procedures as it relates to the parking software programs. This position will be the main contact with parking vendors and will coordinate all upgrades/changes to the programs and coordinate the maintenance and preventative maintenance of parking permit machines. For or more information visit: https://www.csus.edu/parking-transportation/ Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Qualifications 1. Experience investigating and analyzing problems with broad administrative impact and implications. 2. Experience with business process analysis. 3. Experience in translating data and requirements into a coherent visual model of the business system or workflow process to bring clarity and unity among stakeholders, reveal bottlenecks that impeded performance. 4. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. 5. Thorough knowledge of policies, procedures, and outside regulation pertaining to the applicable program and/or administrative specialty. 6. Working knowledge of operational and fiscal analysis and techniques. 7. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. 8. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. 9. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. 10. Ability to analyze operational issues and recommend procedural changes. 11. Ability to train other on new skills and procedures and provide lead work direction. Conditions of Employment - Ability to pass a background check Preferred Qualifications 12. Experience working at a university. 13. Experience working with confidential information. 14. Experience working with T2 Systems Unified Parking Management Program or similar solutions. 15. Experience working with Crystal Reports or similar reporting software. Required Licenses/Certifications N/A Documents Needed to Apply Resume. Failure to upload required document to the online application may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/organizational-learning-development/csu-learn.html Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Feb 22 2023 Pacific Standard Time Applications close: Closing Date/Time:
City of San Jose
United States, California, San Jose
The City of San José is a place where we use civic technology to help our community thrive. As one of the largest cities in the nation, the City manages a large set of services and assets. The City operates on a budget of $6.1 billion, with 7,000+ employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology's (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management, analysis, productivity, collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. NOTE - The first review of applications will be on Tuesday, May 7, 2024. Please submit your application by 11:59 p.m. (PST) on Monday, May 6, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of May 13, 2024. The City of San José is recruiting for a Finance Applications Associate IT Manager (Enterprise Principal Technology Analyst) in the Information Technology Department. This position is responsible for the management and support of the City's enterprise Finance Management System, Revenue Management/Collection System, and Finance Reporting System. This position combines managerial and leadership responsibilities along with hands-on technical expertise to deliver day-to-day system operations. Key job duties are service level management, including service level agreements (SLAs) and Incident Management, as well as delivery of smaller projects and system enhancements. The Finance Applications Associate IT Manager is also responsible for resource and performance management of the Finance Applications IT Team. This position requires leadership skills and the ability to take the initiative and lead others. We are seeking an individual who is willing to adapt to an ever-changing environment. The ideal candidate should have experience supporting an enterprise-level Finance Enterprise Resource Planning (ERP) system with solid business process knowledge and technical support experience for the General Ledger, Accounts Payable, Account Receivable, Purchasing, Asset Management, Revenue Management, and Revenue Collection modules. Duties may include but are not limited to: Providing technical leadership for the City's enterprise Finance Management System, Revenue Collection System and Reporting System. Partnering with business owners and stakeholders to identify high level business and information system requirements and recommending business process/workflow redesign where applicable. Leading and coordinating upgrade and enhancement projects for Finance's enterprise applications. Prioritizing and managing application development projects to ensure they are delivered on time, within budget, and meet customer expectations. Developing technical guidelines and governance framework to ensure best practices are followed. Assessing user needs to provide support and proactive service, including analyzing opportunities to use existing tools and workflows. Leading the day-to-day activities of advisory engagements for various projects, including process design, package implementation lifecycle support, and project reviews. Managing delivery and SLAs by guiding incident resolution, problem management, maintenance, and enhancement tickets escalated by the end users for the portfolio of applications. Developing relevant metrics, measuring and publishing the performance of the services provided for continuous improvement activities. Ensuring a high level of customer satisfaction for services and products provided. Working closely with all other IT management personnel in identifying, evaluating, selecting, and implementing specific information technology to support the business plans and IT strategies. Coaching, mentoring, and managing staff to implement, maintain, and support all related software, configurations, and workflows. Hands on experience with structured query language, Windows scripting, designing and developing reports using a variety of end user reporting tools, managing applications on Windows environments. Please note that the Finance Applications Associate IT Manager (Enterprise Principal Technology Analyst) position is currently on a hybrid telework schedule - working remotely and onsite is subject to change. Salary Information: The final candidate's qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Principal Technology Analyst (EPTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $149,975.28 - $182,626.08 The EPTA classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. (These qualifications are typically required. An equivalent combination of education and experience sufficient to satisfactorily perform the duties of the job may be substituted.) Education and Experience A Bachelor's Degree from an accredited college or university in a relevant field AND five (5) years of increasingly responsible professional/ level experience in computer applications, systems, networks, or telecommunications work, of which at least two (2) years include responsibility in the development, implementation, and maintenance of electronic business systems/solutions, or application development and/or support. Acceptable Substitution Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one year of the required two (2) years of experience in the development, implementation, and maintenance of electronic business systems/solutions, or application development and/or support. The ideal candidates will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices including Enterprise Architecture, technical project management, application lifecycle management, and applicable industry applications/systems platform tools; and, breadth of expertise to manage major technology services, programs, and products across multiple departmental technology environments and ensure cross coordination between departments, including adherence with Citywide and departmental procedures/policies and federal and state rules and regulations. Analytical Thinking - Approaches a problem or situation by using a logical, systematic, sequential approach. Project Management - Ensures support for projects and implements agency goals and strategic
objectives. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions . You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. If you have questions about the duties of these positions, the selection, or hiring processes, please contact Felipa Perez at Felipa.perez@sanjoseca.gov.
Apr 17, 2024
Full Time
The City of San José is a place where we use civic technology to help our community thrive. As one of the largest cities in the nation, the City manages a large set of services and assets. The City operates on a budget of $6.1 billion, with 7,000+ employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology's (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management, analysis, productivity, collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. NOTE - The first review of applications will be on Tuesday, May 7, 2024. Please submit your application by 11:59 p.m. (PST) on Monday, May 6, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of May 13, 2024. The City of San José is recruiting for a Finance Applications Associate IT Manager (Enterprise Principal Technology Analyst) in the Information Technology Department. This position is responsible for the management and support of the City's enterprise Finance Management System, Revenue Management/Collection System, and Finance Reporting System. This position combines managerial and leadership responsibilities along with hands-on technical expertise to deliver day-to-day system operations. Key job duties are service level management, including service level agreements (SLAs) and Incident Management, as well as delivery of smaller projects and system enhancements. The Finance Applications Associate IT Manager is also responsible for resource and performance management of the Finance Applications IT Team. This position requires leadership skills and the ability to take the initiative and lead others. We are seeking an individual who is willing to adapt to an ever-changing environment. The ideal candidate should have experience supporting an enterprise-level Finance Enterprise Resource Planning (ERP) system with solid business process knowledge and technical support experience for the General Ledger, Accounts Payable, Account Receivable, Purchasing, Asset Management, Revenue Management, and Revenue Collection modules. Duties may include but are not limited to: Providing technical leadership for the City's enterprise Finance Management System, Revenue Collection System and Reporting System. Partnering with business owners and stakeholders to identify high level business and information system requirements and recommending business process/workflow redesign where applicable. Leading and coordinating upgrade and enhancement projects for Finance's enterprise applications. Prioritizing and managing application development projects to ensure they are delivered on time, within budget, and meet customer expectations. Developing technical guidelines and governance framework to ensure best practices are followed. Assessing user needs to provide support and proactive service, including analyzing opportunities to use existing tools and workflows. Leading the day-to-day activities of advisory engagements for various projects, including process design, package implementation lifecycle support, and project reviews. Managing delivery and SLAs by guiding incident resolution, problem management, maintenance, and enhancement tickets escalated by the end users for the portfolio of applications. Developing relevant metrics, measuring and publishing the performance of the services provided for continuous improvement activities. Ensuring a high level of customer satisfaction for services and products provided. Working closely with all other IT management personnel in identifying, evaluating, selecting, and implementing specific information technology to support the business plans and IT strategies. Coaching, mentoring, and managing staff to implement, maintain, and support all related software, configurations, and workflows. Hands on experience with structured query language, Windows scripting, designing and developing reports using a variety of end user reporting tools, managing applications on Windows environments. Please note that the Finance Applications Associate IT Manager (Enterprise Principal Technology Analyst) position is currently on a hybrid telework schedule - working remotely and onsite is subject to change. Salary Information: The final candidate's qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Principal Technology Analyst (EPTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $149,975.28 - $182,626.08 The EPTA classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. (These qualifications are typically required. An equivalent combination of education and experience sufficient to satisfactorily perform the duties of the job may be substituted.) Education and Experience A Bachelor's Degree from an accredited college or university in a relevant field AND five (5) years of increasingly responsible professional/ level experience in computer applications, systems, networks, or telecommunications work, of which at least two (2) years include responsibility in the development, implementation, and maintenance of electronic business systems/solutions, or application development and/or support. Acceptable Substitution Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one year of the required two (2) years of experience in the development, implementation, and maintenance of electronic business systems/solutions, or application development and/or support. The ideal candidates will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices including Enterprise Architecture, technical project management, application lifecycle management, and applicable industry applications/systems platform tools; and, breadth of expertise to manage major technology services, programs, and products across multiple departmental technology environments and ensure cross coordination between departments, including adherence with Citywide and departmental procedures/policies and federal and state rules and regulations. Analytical Thinking - Approaches a problem or situation by using a logical, systematic, sequential approach. Project Management - Ensures support for projects and implements agency goals and strategic
objectives. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills and displays openness to other people's ideas and thoughts. Supervision - Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions . You must answer all questions to be considered or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews. If you have questions about the duties of these positions, the selection, or hiring processes, please contact Felipa Perez at Felipa.perez@sanjoseca.gov.
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT OPEN COMPETITIVE EXAM NUMBER Y1765A APPLICATION FILING PERIOD 10/23/2023 AT 8:00 A.M. (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. NO OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED FOR THIS EXAMINATION. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four (4) acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. For more information about DHS, please visit www.dhs.lacounty THE MISSION : To advance the health of our patients and our communities by providing extraordinary care. Essential Job Functions DEFINITION: Plans, organizes, supervises, manages, and evaluates highly technical and complex assignments of the section; with staff, develops, implements, and monitors data science projects from inception to implementation to ensure that the objectives and desired outcomes are achieved, and that critical decisions are made in a timely manner. Plans, assigns, and reviews the work of data scientists and analysts to ensure accuracy, completeness, and compliance with business needs; ensures that section products and services continue to perform as desired over time and directs updates and modifications to these as necessary. Collaborates with IT group and program managers to identify departmental or divisional business needs and issues of strategic importance; implements enhancements to existing systems, recommends alternative systems, and assists in developing and implementing new data engineering, data modeling, and data science solutions as appropriate. In conjunction with the governance board and executive committees, defines the overall vision and strategy for data analytics across the organization. Assists to develop, implement, and evaluate divisional/departmental initiatives, strategies, and operational objectives through deployment of big data; advocates for measurability in strategic planning and operations in order to build analytics and evaluation into program design on a foundational level. Evaluates, manages, and participates in all aspects of the section’s solution development, including quality assurance and maintenance of data sets integrated from multiple sources; exploratory data analysis; model creation, testing, and deployment; presentation of findings; and consultation with program managers regarding effective operationalization and model fidelity to improve business outcomes. Directs the development of technical reports, dashboards, data briefs, white papers, and publications, including advanced data visualization tools. Works with IT data engineers and architects to develop and maintain large-scale databases that meet high standards for completeness, accuracy, and utility; supervises and participates in quality control checks of data extraction, transformation, and loading (ETL) of large-scale, structured, unstructured, and streaming data. Advises divisional/departmental managers on opportunities and gaps in their current capabilities across data science technology and infrastructure; recommends plans for growth through adoption of new methods and technologies. Builds solutions that apply machine learning techniques to address complex business problems, derive actionable insights, and maximize decision-making confidence. Makes recommendations, develops technical infrastructure and analytic competencies, and participates in project selection to inform and execute the data science strategy of the County, department, or division. Stays current with and contributes to discovery of data science best practices; mentors staff and ensures the section maintains ongoing training and professional development and is competent in all techniques necessary to complete their duties; and participates in the broader data science community to identify and disseminate the latest developments in data and technology. Serves as a technical resource for divisional/departmental managers on data-driven program design and management and the translation of data science and knowledge into improved business outcomes, efficiency, and effectiveness of business processes. Requirements MINIMUM REQUIREMENTS: Option I: Two (2) years of experience leading* the development and application of methods to identify, collect, process, and analyze data using advanced statistical prediction, inference, and optimization, and providing ongoing support to decision makers to strengthen data-driven program design and management, at a level equivalent to Senior Data Scientist.** Option II: *** A Bachelor’s degree from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health that included 12 semester or 18 quarter units of coursework in data science, predictive analytics, research methods or statistical analysis*** -AND- Eight (8) years of experience as a Data Scientist, four (4) of which must have been supervising**** a team of data science professionals and serving as subject matter expert*****, and coordinating and overseeing complex****** data science projects to support program, policy, and operational decision-making. A Master’s or Doctoral degree from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health may substitute for up to two (2) years of experience. *For this examination, lead experience is defined as assigning, coordinating, and reviewing the work, ensuring proper work methods are followed and providing technical assistance and training. A lead person is a Senior member of the Data Science team that provides technical assistance to other team members but does not supervise. **Experience at the level of Senior Data Scientist is defined as: Under general supervision, leads* the development and application of methods to identify, collect, process, organize, and analyze structured and unstructured data using advanced statistical prediction, inference, and optimization; effectively communicates results to decision makers and provides ongoing support to strengthen data-driven program design and management. ***In order to qualify under Option II, you must provide a legible copy/image of your official transcripts from an accredited institution which shows the degree conferred, the area of specialization, and the relevant course work specified in the Requirements, at the time of filing, or by email to the analyst within seven (7) calendar days of filing online . ****Exercises administrative and technical supervision over a team of Data Analysts and Data Scientists. *****Subject Matter Experts (SMEs) are persons who have developed expertise about a particular job classification over time through academic learning and experience in the various Data Science domains. ******For this examination, complex refers to any project that contains the following steps: Business Understanding, Data Mining, Data Cleaning, Data Exploration, Feature Engineering, Predictive Modeling, and Data Visualization. DESIRABLE QUALIFICATIONS: Credit will be given to applicants who possess the following desirable qualifications: Additional experience in option I in excess of the Minimum Requirements. Additional experience in option II in excess of f our (4) years of supervising**** a team of data science professionals and serving as subject matter expert*****, and coordinating and overseeing complex****** data science projects to support program, policy, and operational decision-making. supervising a team of Data Science professionals. NOTE : If you are unable to attach documents to your application, you may email the documents to Darlene Beamon-Thomas at Dbeamon-thomas@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include your full name as it appears on your application, the exam number, and the exam title . LICENSE: A valid California Class C Driver License or the ability to utilize alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS : Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10- pound limit, and some bending, stooping or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION : At the time of appointment, the successful candidate must be prepared to provide an official transcript from the college or university to verify degree(s) and courses taken. Applications submitted without a legible copy/image of the required document may not be accepted if not qualified under Option I. If you are unable to attach required/supporting documents during application submission, you may email the documents to Darlene Beamon-Thomas at Dbeamon-thomas@dhs.lacounty.gov within seven (7) calendar days of filing your application online or your application will be subjected to rejection. Please include your full name (as it appears on your application), the examination title and the examination number in the email message. Additional Information EXAMINATION CONTENT : An evaluation of education and experience based upon application information, desirable qualifications, weighted 100% . Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. Applicants who are successful in this examination and are added to the eligible register may not apply for and compete in this examination for twelve (12) months following the date of being placed on the eligible register. Applications received before expiration from the eligible register will be rejected. AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends and holidays. VACANCY INFORMATION : The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION : Applications must be filed online only. Applications submitted by U.S. Mail, fax, or in person will not be accepted. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. Apply online by clicking the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. Applicants may be required/prompted to verify their email address when logging on to file an application. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com.careers/lacounty, you can verify at any time by logging in and following the prompts. This feature is to enhance the security of your online application and to ensure you do not enter an incorrect email address. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advanced notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. DO NOT GROUP YOUR EXPERIENCE . For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES : All information and documents provided by applicants is subject to verification . We may reject your application at any time during the examination and hiring process, including after appointment has been made. FALSIFICATION of any information may result in disqualification or rescission of appointment. Utilizing verbiage from the Classification Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as response; in doing so, your application will be rejected . Please note that the Department requires applicants to show that they perform the specified duties listed on the posted Requirements as their principal work activity. It is recommended that you provide your work experience using statements that provide the following three components: ACTION/S you took, the CONTEXT in which you took that/those action/s, and the BENEFIT that was realized from that/those actions. Include specific reference to the impact you made in the positions you have held. FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER: Please include your Social Security number for record control purposes only. Federal law requires that all employed persons have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet, applications can be completed using computers at public libraries throughout Los Angeles County. L. A. County Public Library has announced they are reopening some libraries with limited hours access throughout L. A. County. Refer to their website at https://lacountylibrary.org/reopening/ for more information. NO SHARING OF USER ID AND PASSWORD : All applicants must file their applications online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR : (323) 914-6365 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 DEPARTMENT CONTACT : Darlene Beamon-Thomas, Exam Analyst (213) 288-7000 Dbeamon-thomas@dhs.lacounty.gov For detailed information, please click here
Apr 17, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT OPEN COMPETITIVE EXAM NUMBER Y1765A APPLICATION FILING PERIOD 10/23/2023 AT 8:00 A.M. (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. NO OUT-OF-CLASS EXPERIENCE WILL BE ACCEPTED FOR THIS EXAMINATION. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four (4) acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings, to supportive housing. For more information about DHS, please visit www.dhs.lacounty THE MISSION : To advance the health of our patients and our communities by providing extraordinary care. Essential Job Functions DEFINITION: Plans, organizes, supervises, manages, and evaluates highly technical and complex assignments of the section; with staff, develops, implements, and monitors data science projects from inception to implementation to ensure that the objectives and desired outcomes are achieved, and that critical decisions are made in a timely manner. Plans, assigns, and reviews the work of data scientists and analysts to ensure accuracy, completeness, and compliance with business needs; ensures that section products and services continue to perform as desired over time and directs updates and modifications to these as necessary. Collaborates with IT group and program managers to identify departmental or divisional business needs and issues of strategic importance; implements enhancements to existing systems, recommends alternative systems, and assists in developing and implementing new data engineering, data modeling, and data science solutions as appropriate. In conjunction with the governance board and executive committees, defines the overall vision and strategy for data analytics across the organization. Assists to develop, implement, and evaluate divisional/departmental initiatives, strategies, and operational objectives through deployment of big data; advocates for measurability in strategic planning and operations in order to build analytics and evaluation into program design on a foundational level. Evaluates, manages, and participates in all aspects of the section’s solution development, including quality assurance and maintenance of data sets integrated from multiple sources; exploratory data analysis; model creation, testing, and deployment; presentation of findings; and consultation with program managers regarding effective operationalization and model fidelity to improve business outcomes. Directs the development of technical reports, dashboards, data briefs, white papers, and publications, including advanced data visualization tools. Works with IT data engineers and architects to develop and maintain large-scale databases that meet high standards for completeness, accuracy, and utility; supervises and participates in quality control checks of data extraction, transformation, and loading (ETL) of large-scale, structured, unstructured, and streaming data. Advises divisional/departmental managers on opportunities and gaps in their current capabilities across data science technology and infrastructure; recommends plans for growth through adoption of new methods and technologies. Builds solutions that apply machine learning techniques to address complex business problems, derive actionable insights, and maximize decision-making confidence. Makes recommendations, develops technical infrastructure and analytic competencies, and participates in project selection to inform and execute the data science strategy of the County, department, or division. Stays current with and contributes to discovery of data science best practices; mentors staff and ensures the section maintains ongoing training and professional development and is competent in all techniques necessary to complete their duties; and participates in the broader data science community to identify and disseminate the latest developments in data and technology. Serves as a technical resource for divisional/departmental managers on data-driven program design and management and the translation of data science and knowledge into improved business outcomes, efficiency, and effectiveness of business processes. Requirements MINIMUM REQUIREMENTS: Option I: Two (2) years of experience leading* the development and application of methods to identify, collect, process, and analyze data using advanced statistical prediction, inference, and optimization, and providing ongoing support to decision makers to strengthen data-driven program design and management, at a level equivalent to Senior Data Scientist.** Option II: *** A Bachelor’s degree from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health that included 12 semester or 18 quarter units of coursework in data science, predictive analytics, research methods or statistical analysis*** -AND- Eight (8) years of experience as a Data Scientist, four (4) of which must have been supervising**** a team of data science professionals and serving as subject matter expert*****, and coordinating and overseeing complex****** data science projects to support program, policy, and operational decision-making. A Master’s or Doctoral degree from an accredited college or university in a field of applied research such as Data Science, Machine Learning, Mathematics, Statistics, Business Analytics, Psychology, or Public Health may substitute for up to two (2) years of experience. *For this examination, lead experience is defined as assigning, coordinating, and reviewing the work, ensuring proper work methods are followed and providing technical assistance and training. A lead person is a Senior member of the Data Science team that provides technical assistance to other team members but does not supervise. **Experience at the level of Senior Data Scientist is defined as: Under general supervision, leads* the development and application of methods to identify, collect, process, organize, and analyze structured and unstructured data using advanced statistical prediction, inference, and optimization; effectively communicates results to decision makers and provides ongoing support to strengthen data-driven program design and management. ***In order to qualify under Option II, you must provide a legible copy/image of your official transcripts from an accredited institution which shows the degree conferred, the area of specialization, and the relevant course work specified in the Requirements, at the time of filing, or by email to the analyst within seven (7) calendar days of filing online . ****Exercises administrative and technical supervision over a team of Data Analysts and Data Scientists. *****Subject Matter Experts (SMEs) are persons who have developed expertise about a particular job classification over time through academic learning and experience in the various Data Science domains. ******For this examination, complex refers to any project that contains the following steps: Business Understanding, Data Mining, Data Cleaning, Data Exploration, Feature Engineering, Predictive Modeling, and Data Visualization. DESIRABLE QUALIFICATIONS: Credit will be given to applicants who possess the following desirable qualifications: Additional experience in option I in excess of the Minimum Requirements. Additional experience in option II in excess of f our (4) years of supervising**** a team of data science professionals and serving as subject matter expert*****, and coordinating and overseeing complex****** data science projects to support program, policy, and operational decision-making. supervising a team of Data Science professionals. NOTE : If you are unable to attach documents to your application, you may email the documents to Darlene Beamon-Thomas at Dbeamon-thomas@dhs.lacounty.gov within seven (7) calendar days of filing online. Please include your full name as it appears on your application, the exam number, and the exam title . LICENSE: A valid California Class C Driver License or the ability to utilize alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS : Physical Class II - Light: Light physical effort which may include occasional light lifting to a 10- pound limit, and some bending, stooping or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION : At the time of appointment, the successful candidate must be prepared to provide an official transcript from the college or university to verify degree(s) and courses taken. Applications submitted without a legible copy/image of the required document may not be accepted if not qualified under Option I. If you are unable to attach required/supporting documents during application submission, you may email the documents to Darlene Beamon-Thomas at Dbeamon-thomas@dhs.lacounty.gov within seven (7) calendar days of filing your application online or your application will be subjected to rejection. Please include your full name (as it appears on your application), the examination title and the examination number in the email message. Additional Information EXAMINATION CONTENT : An evaluation of education and experience based upon application information, desirable qualifications, weighted 100% . Candidates must achieve a passing score of 70% or higher on this examination in order to be added to the eligible register. ELIGIBILITY INFORMATION Applications will be processed on an "as-received" basis and those receiving a passing score will be added to the eligible register accordingly. Applicants who are successful in this examination and are added to the eligible register may not apply for and compete in this examination for twelve (12) months following the date of being placed on the eligible register. Applications received before expiration from the eligible register will be rejected. AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends and holidays. VACANCY INFORMATION : The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services as they occur. APPLICATION AND FILING INFORMATION : Applications must be filed online only. Applications submitted by U.S. Mail, fax, or in person will not be accepted. Applications electronically received after 5:00 p.m., PT, on the last day of filing will not be accepted. Apply online by clicking the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. Applicants may be required/prompted to verify their email address when logging on to file an application. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com.careers/lacounty, you can verify at any time by logging in and following the prompts. This feature is to enhance the security of your online application and to ensure you do not enter an incorrect email address. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advanced notice. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the REQUIREMENTS . Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. DO NOT GROUP YOUR EXPERIENCE . For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES : All information and documents provided by applicants is subject to verification . We may reject your application at any time during the examination and hiring process, including after appointment has been made. FALSIFICATION of any information may result in disqualification or rescission of appointment. Utilizing verbiage from the Classification Specification and/or Minimum/Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as response; in doing so, your application will be rejected . Please note that the Department requires applicants to show that they perform the specified duties listed on the posted Requirements as their principal work activity. It is recommended that you provide your work experience using statements that provide the following three components: ACTION/S you took, the CONTEXT in which you took that/those action/s, and the BENEFIT that was realized from that/those actions. Include specific reference to the impact you made in the positions you have held. FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed . ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst races. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER: Please include your Social Security number for record control purposes only. Federal law requires that all employed persons have a social security number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For candidates who may not have regular access to a computer or the internet, applications can be completed using computers at public libraries throughout Los Angeles County. L. A. County Public Library has announced they are reopening some libraries with limited hours access throughout L. A. County. Refer to their website at https://lacountylibrary.org/reopening/ for more information. NO SHARING OF USER ID AND PASSWORD : All applicants must file their applications online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. ADA COORDINATOR : (323) 914-6365 CALIFORNIA RELAY SERVICES PHONE : (800) 735-2922 DEPARTMENT CONTACT : Darlene Beamon-Thomas, Exam Analyst (213) 288-7000 Dbeamon-thomas@dhs.lacounty.gov For detailed information, please click here