Basic Needs Assistant Coordinator (Student Services Professional IA)

  • San Diego State University
  • San Diego, California
  • Mar 14, 2024
Accounting and Finance Education and Training Public Health

Job Description

Position Summary

Under direct supervision of the Director of the Basic Needs Center and the Economic Crisis Response Team (ECRT), the Basic Needs Assistant Coordinator will be trained in providing support to the department through various means including: assisting with the administrative aspects of the department's front desk and Center’s programming space, inventory tracking of basic needs items, support to the programming efforts of the area, organization of the department files/policies/procedures, support with establishing written procedures for the Basic Needs Center, low-need case

management for students’ basic needs, and general assistance with administrative duties of the Basic Needs Center. The Assistant Coordinator may, at times, be responsible for collecting information from students facing basic needs insecurities in order to assist in receiving ECRT assistance. This position will be trained to serve as the initial point of contact for students in search of support, guidance, and information related to basic needs, ECRT, and Well-being and Health Promotion services.

This role will be trained to assist various ECRT staff with responsibilities as needed which may include assisting with events, training, and programming in the Basic Needs Center. This position will support the basic needs of students at the San Diego, Imperial Valley, and Global Campuses. With the start of the fall 2022 semester and opening of the Basic Needs Center, heavier student traffic, and an increased workload associated with post-pandemic issues these staffing concerns put the Basic Needs/ECRT department in a challenging position. As such, ECRT is going to need additional support for our programmatic and administrative needs, through the hiring of an Assistant Coordinator (SSP IA).

This position will directly support our Lead Programs Coordinator, Basic Needs Coordinator and our Director in providing program administrative support. The Assistant Coordinator will also assist with a full range of community outreach/education support and perform special projects as assigned. This position and the responsibilities associated with the position are essential to the success and continuity of basic needs programming on campus and providing support to students.

This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end on June 30, 2025 with the possibility of reappointment. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs.

The individual hired into this role will work on campus at SDSU in San Diego.

Department Summary

The Office of the Vice President for Student Affairs and Campus Diversity is responsible for the coordination and development of student services and building the inclusive excellence of SDSU's staff and faculty at San Diego State University. Departments include, but not limited to, Assistant Deans for Student Affairs; Career Services; Center for Educational Partnerships, Outreach and Success; Communications Services; Counseling and Psychological Services; Financial Aid and Scholarships; Military Veterans Programs; New Student and Parent Programs; Office of the Student Ombudsman; Residential Education; Resource Management; Student Disability Center; Student Health Services; Student Life and Leadership; Student Rights and Responsibilities; Testing Services Office; Well-being & Health Promotion; Cultural Centers; and programming related to Inclusive Excellence.

Division of Student Affairs and Campus Diversity

The Division works proactively to address systemic inequities through professional learning, community building, advocacy, policy recommendations and organizational structures, while facilitating an integrated vision and shared responsibility for prioritizing and advancing institutional goals. We aim to foster an affirming campus culture based on the core values of excellence, equity, diversity, belonging and inclusion through:
  • Recruiting and retaining faculty and staff who are reflective of the diverse student body and communities served by SDSU, and recruiting students who are representative of the rich diversity of the region and the world;
  • Fostering an environment that is welcoming, affirming, and empowering for students, faculty, staff and alumni of all backgrounds;
  • Enhancing the career and educational pathways of a diverse student body, the faculty and staff, including enhancing the learning environment and expanding learning opportunities for all students inside and outside the classroom, and expanding and connecting opportunities for students to participate in transformational experiences;
  • Developing leaders who believe in and lead others toward supporting civility, mutual respect and diversity in our society and workplaces; and
  • Cultivating relationships with the local community that advance the well-being of diverse individuals and communities.

Position upholds the Student Affairs and Campus Diversity Statement on Diversity, Equity, and Inclusion, specifically:

“The Division of Student Affairs and Campus Diversity acknowledges and honors the inherent value and dignity of all individuals by creating and nurturing a learning and working environment that affirms and leverages our community’s diversity of traditions, heritages, perspectives, and experiences. We are committed to fostering a culture of inclusive excellence designed to facilitate the personal and professional success, growth, development, and well-being of all members of our community. We manifest this commitment through our innovative, strategic and collaborative efforts to develop leaders who believe in and lead others toward practicing civility, mutual respect, and inclusion in our workplaces and society.”

The Student Financial Resource sub-division, within the Division of Student Affairs & Campus Diversity houses four separate student service offices- the Student Financial Center (SFC), the Financial Aid Office and the Scholarship Office, and the Basic Needs/Economic Crisis Response Team (ECRT). This subdivision focuses on delivering student-centered engagement in an environment that is transparent, highly regulated and compliance driven under the leadership of an Assistant Vice President.

The Basic Needs department serves as a multidisciplinary space to house and support campus basic needs initiatives. The space serves as a wellness hub for presentations and workshops and where students can meet with ECRT case managers and community partners to receive one-on-one personalized support for their basic needs. Programming in the basic needs center will address financial wellness, nutrition, and cooking education, CalFresh education and enrollment, and more.

The Economic Crisis Response Team (ECRT), housed within Basic Needs, aims to bridge the gap in resources for students experiencing immediate food, housing, or unforeseen financial crises that impacts student success. Using a holistic approach to well-being, ECRT supports students through crisis by leveraging a campus-wide collaboration that utilizes on and off-campus partnerships and provides direct referrals based on each student’s unique circumstances. ECRT empowers students to identify and access long term, sustainable solutions during/throughout their academic career at SDSU.

For more information regarding the Economic Crisis Response Team click here .

Education and Experience

Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration, or a job-related field. Specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown below may be substituted for the required education on a year-for-year basis.

Key Qualifications
  • Ability to multi-task with day-to-day changes in priorities. Flexibility and attention to detail are required.
  • Ability to effectively handle and complete several ongoing projects and activities in a work environment characterized by frequent interruptions.
  • Ability to effectively use MS Office or Google Workspace and familiarity with web-based applications.
  • Ability to collect, compile, analyze, and evaluate data; reason logically, draw valid conclusions, and make appropriate recommendations.
  • Ability to maintain confidentiality of student information and records.
  • Ability to interact professionally, effectively, and collaborate with diverse constituencies.

Compensation and Benefits

Starting salary upon appointment is not expected to exceed $3,764 per month.

Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources.

San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here .

CSU Classification Salary Range: $3,764 - $4,604 per month.

Diversity and Community at SDSU

At SDSU, our diversity gives us power and benefits every single member of our community.

Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here .

Principles of Community

At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university.

SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another.

Supplemental Information

Initial review of the required application materials, including cover letters and resumes, will begin on March 27, 2024. To receive full consideration, apply by March 26, 2024. The position will remain open until filled.

The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.

San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act.

A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position.

SDSU is a smoke-free campus. For more information, please click here .

SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Pang Thao at pythao@sdsu.edu .

Advertised: Mar 13 2024 Pacific Daylight Time
Applications close:

Closing Date/Time:

Job Address

San Diego, California 92182 United States View Map