Department of Transportation (Caltrans) - Planning & Modal Program Management (PM²) Division
Orange County, California, United States
Job Description and Duties Under the direction of the Office Chief of Transportation Planning, a Supervising Transportation Planner, the Associate Governmental Program Analyst (AGPA) is responsible for the administrative functions of the Division of Planning & Local Assistance including providing assistance to the Deputy District Director (DDD) of Planning and Local Assistance, personnel and business management, procurement of office needs, budget formulation and execution, customer service, and administrative services. Duties involve coordinating directly with Division executive, management, and rank & file staff, Headquarters, District Budgets, vendors, and external partners in a professional and timely manner. On-site work in addition to remote is required for this position. PARF# 12-4-234 JC-425902 Eligibility for hire may be determined by your score on the Associate Governmental Program Analyst Exam. For those who do not have current eligibility (e.g. transfer, permissive reinstatement or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. The Associate Governmental Program Analyst Exam is located here: https://www.calcareers.ca.gov/CalHrPublic/Exams/Bulletin.aspx?examCD=9PB04 T he Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. You will find additional information about the job in the Duty Statement . Working Conditions Position located in Santa Ana, Orange County Multiple positions may be filled from this recruitment. While at their base of operation, employee will work in a climate-controlled office under artificial light. Employee may work at workstations within shared cubicles. Employee may be required to travel and attend meetings outside the district office in-state. The work will occur in an office and field environment. While performing the duties and responsibilities, the employee may be exposed to loud noise, electricity, moving mechanical parts, varying weather conditions, and other related conditions and situations. The employee may also be required to operate various office business machines and electronic devices. This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate. New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. Minimum Requirements You will find the Minimum Requirements in the Class Specification. ASSOCIATE GOVERNMENTAL PROGRAM ANALYST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-425902 Position #(s): 912-825-5393-XXX Working Title: Executive Liaison & Administrative Analyst Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,684.00 - $7,114.00 A # of Positions: 1 Work Location: Orange County Telework: Hybrid Job Type: Permanent, Full Time Department Information Caltrans Mission: Provide a safe and reliable transportation network that serves all people and respects the environment. Caltrans Vision: A brighter future for all through a world-class transportation network. The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not in spite of the diverse attributes of our workforce, but because of our diversity. Department Website: www.dot.ca.gov Frequently Asked Questions for an Applicant: http://dot.ca.gov/jobs/docs/faq-ct-applicants-081617.pdf Director’s EEO Policy : https://dot.ca.gov/programs/equal-employment-opportunity Director’s EEO Policy Statement: https://dot.ca.gov/programs/equal-employment-opportunity Special Requirements Please submit with your application materials a Statement of Qualifications (SOQ) which should discuss how your education, training, experience, and skills make you well-qualified to successfully carry out the duties of this position. Resumes, cover letters, and other materials will not take the place of the SOQ. Failure to include and complete the SOQ may result in disqualification for interview. The SOQ should be limited to 1 page single-spaced with 12-point font. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Here is a list of evaluation agencies: https://www.naces.org/members . Please redact birthdates and social security numbers. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/1/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Transportation Attn: Caltrans DHR Contact JC-425902 1750 E. 4th Street, 1st Floor Santa Ana , CA 92705 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Transportation Caltrans DHR Contact JC-425902 1750 E. 4th Street, 1st Floor Santa Ana , CA 92705 Closed on weekends and State holidays. 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Click HERE to view the Benefits Summary for Civil Service Employees in the State of California. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Human Resources Contact: Michael Aguirre (279) 234-2369 Michael.Aguirre@dot.ca.gov Hiring Unit Contact: Irene Hou (424) 413-1165 Irene.Hou@dot.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Caltrans EEO Office (844) 368-3367 Ask.eeo@dot.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Important Application Instructions: The State application (STD. 678) is required and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-425902), PARF# 12-4-234 and title of the position (Associate Governmental Program Analyst) must be included on the STD. 678 form. Electronic applications through your CalCareers account are highly recommended and encouraged. Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position. NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position. Survey: Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job. https://www.surveymonkey.com/r/HMQ7LDR https://youtu.be/oC9wIp8QalI Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/1/2024
Apr 23, 2024
Full Time
Job Description and Duties Under the direction of the Office Chief of Transportation Planning, a Supervising Transportation Planner, the Associate Governmental Program Analyst (AGPA) is responsible for the administrative functions of the Division of Planning & Local Assistance including providing assistance to the Deputy District Director (DDD) of Planning and Local Assistance, personnel and business management, procurement of office needs, budget formulation and execution, customer service, and administrative services. Duties involve coordinating directly with Division executive, management, and rank & file staff, Headquarters, District Budgets, vendors, and external partners in a professional and timely manner. On-site work in addition to remote is required for this position. PARF# 12-4-234 JC-425902 Eligibility for hire may be determined by your score on the Associate Governmental Program Analyst Exam. For those who do not have current eligibility (e.g. transfer, permissive reinstatement or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these positions. The Associate Governmental Program Analyst Exam is located here: https://www.calcareers.ca.gov/CalHrPublic/Exams/Bulletin.aspx?examCD=9PB04 T he Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. You will find additional information about the job in the Duty Statement . Working Conditions Position located in Santa Ana, Orange County Multiple positions may be filled from this recruitment. While at their base of operation, employee will work in a climate-controlled office under artificial light. Employee may work at workstations within shared cubicles. Employee may be required to travel and attend meetings outside the district office in-state. The work will occur in an office and field environment. While performing the duties and responsibilities, the employee may be exposed to loud noise, electricity, moving mechanical parts, varying weather conditions, and other related conditions and situations. The employee may also be required to operate various office business machines and electronic devices. This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate. New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. Minimum Requirements You will find the Minimum Requirements in the Class Specification. ASSOCIATE GOVERNMENTAL PROGRAM ANALYST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-425902 Position #(s): 912-825-5393-XXX Working Title: Executive Liaison & Administrative Analyst Classification: ASSOCIATE GOVERNMENTAL PROGRAM ANALYST $5,684.00 - $7,114.00 A # of Positions: 1 Work Location: Orange County Telework: Hybrid Job Type: Permanent, Full Time Department Information Caltrans Mission: Provide a safe and reliable transportation network that serves all people and respects the environment. Caltrans Vision: A brighter future for all through a world-class transportation network. The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not in spite of the diverse attributes of our workforce, but because of our diversity. Department Website: www.dot.ca.gov Frequently Asked Questions for an Applicant: http://dot.ca.gov/jobs/docs/faq-ct-applicants-081617.pdf Director’s EEO Policy : https://dot.ca.gov/programs/equal-employment-opportunity Director’s EEO Policy Statement: https://dot.ca.gov/programs/equal-employment-opportunity Special Requirements Please submit with your application materials a Statement of Qualifications (SOQ) which should discuss how your education, training, experience, and skills make you well-qualified to successfully carry out the duties of this position. Resumes, cover letters, and other materials will not take the place of the SOQ. Failure to include and complete the SOQ may result in disqualification for interview. The SOQ should be limited to 1 page single-spaced with 12-point font. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Here is a list of evaluation agencies: https://www.naces.org/members . Please redact birthdates and social security numbers. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/1/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Transportation Attn: Caltrans DHR Contact JC-425902 1750 E. 4th Street, 1st Floor Santa Ana , CA 92705 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Transportation Caltrans DHR Contact JC-425902 1750 E. 4th Street, 1st Floor Santa Ana , CA 92705 Closed on weekends and State holidays. 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Benefits Click HERE to view the Benefits Summary for Civil Service Employees in the State of California. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Human Resources Contact: Michael Aguirre (279) 234-2369 Michael.Aguirre@dot.ca.gov Hiring Unit Contact: Irene Hou (424) 413-1165 Irene.Hou@dot.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Caltrans EEO Office (844) 368-3367 Ask.eeo@dot.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Important Application Instructions: The State application (STD. 678) is required and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-425902), PARF# 12-4-234 and title of the position (Associate Governmental Program Analyst) must be included on the STD. 678 form. Electronic applications through your CalCareers account are highly recommended and encouraged. Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position. NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position. Survey: Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job. https://www.surveymonkey.com/r/HMQ7LDR https://youtu.be/oC9wIp8QalI Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/1/2024
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posted until filled Salary range: $31,400 - $47,200 At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. General Description and Classification Standards The purpose of this position is to perform duties in Watershed Dispatch involving reception and transmission of radio and telephone calls to and from public and Watershed Management employees in the field and activation of emergency and non-emergency repair crews; may perform related duties as assigned. Watershed Dispatch operates 24 hours a day; 7 days a week including holidays. Supervision Received Work under close supervision from the Customer Service Manager, Sr. and Water Service Representative, Seniors who are designated leads. Work in progress and completed work is reviewed continuously. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Research requests, problems, and complaints and initiate appropriate action; generate work orders to resolve service issues. Perform data entry functions by keying data into computer system. Enter, retrieve, review or modify data in computer database; verify accuracy of entered data and make corrections. Communicate with customers via telephone, mail, email or other means of communication. Prioritize and process information pertaining to emergency and non-emergency maintenance needs requiring the dispatch of personnel and equipment to work site locations and provide information to Watershed Management staff, citizens and other agencies. Respond to telephone calls from the public regarding emergency and nonemergency situations requiring the attention and assistance of maintenance personnel. Make initial assessment of an emergency or non-emergency situation and determine the degree of danger, damage, urgency, inconvenience involved, or service needs. Utilize work order management system to create, update and complete service requests and work orders. Dispatch appropriate personnel and equipment to work sites as necessary or as directed, based on factors of safety, urgency, work schedules, and proximity of available crew to site locations. Inform police and fire personnel of road conditions and/or hazards in areas where they are requested to provide assistance. Serve as liaison to receive and relay radio transmissions from field personnel to appropriate staff or other agencies. Monitor and record the location of work crews in the field. Interpret city maps for the purpose of guiding and assisting maintenance personnel in locating a work site. Provide basic water/sewer infrastructure information to individuals, companies, agencies, and other city departments. Operate and monitor two-way radio. Select transmitter for the operation of radio communications. Maintain daily log of dispatch orders, maintenance request, and computer database. Contact customers by phone as required by field personnel. Decision Making Follow standardized procedures and written/verbal instructions to accomplish assigned tasks. Must be able to process information on hand and decide on next steps to complete tasks and/or resolve issues. Determines when to escalate issues to upper/senior management. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Through knowledge of principles and practices of best in class customer service. Knowledge of fundamental principles of human relations; personal computer operation in office applications; office procedures and equipment; English usage; business math. Communicate effectively, both orally and in writing. Communicate effectively with utility customers over the telephone; understand pertinent procedures and functions quickly and use good judgment in interpreting and applying them to a variety of circumstances under moderate supervision; operate a personal computer; analyze and evaluate data; make accurate and logical determinations based upon data and interpretive guidelines; maintain accurate records; speak clearly and concisely; simultaneously converse with customers and accurately enter data into a computer. Use independent judgment and make sound decisions in accordance with established procedures and policies. Work effectively and efficiently under stress and meet deadlines as required. Ability to use specialized office data systems and standard office software. Ability to establish and maintain effective working relationship with fellow employees and managers. Ability to provide information and to answer questions in a tact and courteous manner to the public. Ability to gather relevant information to solve practical problems. Qualifications - External Minimum Quaification - Education and Experience High school diploma or General Equivalency Diploma (GED) Minimum of 2 years’ experience with Customer service public contact involving the use of personal computers. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. City of Atlanta is an equal opportunity employer. Closing Date/Time: 2024-05-02
May 01, 2024
Full Time
Posted until filled Salary range: $31,400 - $47,200 At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. General Description and Classification Standards The purpose of this position is to perform duties in Watershed Dispatch involving reception and transmission of radio and telephone calls to and from public and Watershed Management employees in the field and activation of emergency and non-emergency repair crews; may perform related duties as assigned. Watershed Dispatch operates 24 hours a day; 7 days a week including holidays. Supervision Received Work under close supervision from the Customer Service Manager, Sr. and Water Service Representative, Seniors who are designated leads. Work in progress and completed work is reviewed continuously. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Research requests, problems, and complaints and initiate appropriate action; generate work orders to resolve service issues. Perform data entry functions by keying data into computer system. Enter, retrieve, review or modify data in computer database; verify accuracy of entered data and make corrections. Communicate with customers via telephone, mail, email or other means of communication. Prioritize and process information pertaining to emergency and non-emergency maintenance needs requiring the dispatch of personnel and equipment to work site locations and provide information to Watershed Management staff, citizens and other agencies. Respond to telephone calls from the public regarding emergency and nonemergency situations requiring the attention and assistance of maintenance personnel. Make initial assessment of an emergency or non-emergency situation and determine the degree of danger, damage, urgency, inconvenience involved, or service needs. Utilize work order management system to create, update and complete service requests and work orders. Dispatch appropriate personnel and equipment to work sites as necessary or as directed, based on factors of safety, urgency, work schedules, and proximity of available crew to site locations. Inform police and fire personnel of road conditions and/or hazards in areas where they are requested to provide assistance. Serve as liaison to receive and relay radio transmissions from field personnel to appropriate staff or other agencies. Monitor and record the location of work crews in the field. Interpret city maps for the purpose of guiding and assisting maintenance personnel in locating a work site. Provide basic water/sewer infrastructure information to individuals, companies, agencies, and other city departments. Operate and monitor two-way radio. Select transmitter for the operation of radio communications. Maintain daily log of dispatch orders, maintenance request, and computer database. Contact customers by phone as required by field personnel. Decision Making Follow standardized procedures and written/verbal instructions to accomplish assigned tasks. Must be able to process information on hand and decide on next steps to complete tasks and/or resolve issues. Determines when to escalate issues to upper/senior management. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Through knowledge of principles and practices of best in class customer service. Knowledge of fundamental principles of human relations; personal computer operation in office applications; office procedures and equipment; English usage; business math. Communicate effectively, both orally and in writing. Communicate effectively with utility customers over the telephone; understand pertinent procedures and functions quickly and use good judgment in interpreting and applying them to a variety of circumstances under moderate supervision; operate a personal computer; analyze and evaluate data; make accurate and logical determinations based upon data and interpretive guidelines; maintain accurate records; speak clearly and concisely; simultaneously converse with customers and accurately enter data into a computer. Use independent judgment and make sound decisions in accordance with established procedures and policies. Work effectively and efficiently under stress and meet deadlines as required. Ability to use specialized office data systems and standard office software. Ability to establish and maintain effective working relationship with fellow employees and managers. Ability to provide information and to answer questions in a tact and courteous manner to the public. Ability to gather relevant information to solve practical problems. Qualifications - External Minimum Quaification - Education and Experience High school diploma or General Equivalency Diploma (GED) Minimum of 2 years’ experience with Customer service public contact involving the use of personal computers. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. City of Atlanta is an equal opportunity employer. Closing Date/Time: 2024-05-02
City of Grand Prairie, TX
Grand Prairie, Texas, United States
Job Summary Join our team to provide exceptional customer service and support to our community. Investigate water and wastewater calls, manage work orders, and handle clerical tasks. Engage with City employees and citizens, assist customers in the field, and take on special assignments. Make a real impact with us by applying for The City of Grand Prairie today! *****THIS IS A PART TIME POSITION***** Essential Job Functions Completes clerical duties by maintaining records; entering data into the computer; ensuring forms and documents are completed and accurate; completing further research as needed; processing various forms and documents; and preparing various reports. Completes routine office duties by answering phones; transferring calls and taking messages; filing files and paper; and typing various correspondences. Responds and inspects customer complaints; acts as a liaison between the City and customers; coordinate and forwards to the appropriate personnel. Completes special duties as assigned; assisting with special events; and preparing cases to be filed. All other duties as assigned by a supervisor/manager within your department/division. Minimum Qualifications Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities may qualify. A typical way to obtain the knowledge, skills and abilities would be: Education: High school diploma or GED. Experience: 1 year of related experience. Licenses : Valid Driver's License required Closing Date/Time: 5/15/2024 5:00 PM Central
Apr 27, 2024
Part Time
Job Summary Join our team to provide exceptional customer service and support to our community. Investigate water and wastewater calls, manage work orders, and handle clerical tasks. Engage with City employees and citizens, assist customers in the field, and take on special assignments. Make a real impact with us by applying for The City of Grand Prairie today! *****THIS IS A PART TIME POSITION***** Essential Job Functions Completes clerical duties by maintaining records; entering data into the computer; ensuring forms and documents are completed and accurate; completing further research as needed; processing various forms and documents; and preparing various reports. Completes routine office duties by answering phones; transferring calls and taking messages; filing files and paper; and typing various correspondences. Responds and inspects customer complaints; acts as a liaison between the City and customers; coordinate and forwards to the appropriate personnel. Completes special duties as assigned; assisting with special events; and preparing cases to be filed. All other duties as assigned by a supervisor/manager within your department/division. Minimum Qualifications Any combination equivalent to experience and training that would provide the required knowledge, skills, and abilities may qualify. A typical way to obtain the knowledge, skills and abilities would be: Education: High school diploma or GED. Experience: 1 year of related experience. Licenses : Valid Driver's License required Closing Date/Time: 5/15/2024 5:00 PM Central
CHARLESTON COUNTY, SC
North Charleston, SC, United States
Description Charleston County Public Works Department is looking for a highly motivated, qualified individual to join our team! We offer competitive salary, great benefits package, paid holidays, vacation, and sick leave. Working for Charleston County allows you to achieve the work life balance you have been looking for! We are seeking an enthusiastic individual to join our team to assist in managing one of the largest transportation infrastructure programs in the Southeast! This is a highly challenging, yet rewarding position, and the perspective team member needs to have determination matched with a positive attitude. The principal function of this position is to serve as the Public Works Department's Community Relations Specialist and supervise our customer service team to relay information about the Department. HIRING RANGE: $68,140 - $84,156 (Estimated Annual Salary) OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY, SUNDAY, 6/30/2024. Duties and Responsibilities DUTIES INCLUDE (but are not limited to): Prepares project updates, reports, presentations, and/ or summaries for citizens, County Council, the Deputy County Administrator, internal staff meetings, and other stakeholders (US Senators and Congress, Municipalities, SCDOT, and other various stakeholders) regarding the Public Works Department. Creates and maintains project spreadsheets with accurate project information such as municipal jurisdiction, council district, etc. and be able to develop meaningful reports/statistics from that information Attends and professionally coordinates aspects of public meetings, including meeting announcements Provides effective leadership, motivation, and supervision to subordinate and related support personnel Identifies opportunities to help others in the Department streamline processes to minimize questions/inquiries from citizens to improve efficiencies. Manages Charleston County Public Works website to ensure the Department's webpage contains accurate project information that is easily understood and valuable to citizens. Manages, reviews, and oversees specific project websites to ensure pertinent information can easily be found and is understood by citizens. Drafts and assists projects managers with project news releases and other public documents to ensure that all information is comprehensive to their subject audience. Compose clear and coherent technical documents including, but not limited to, project grant applications, strategic plans, Standard Operation Procedures, and other miscellaneous publications. Assist project managers with organizing project files to ensure that project information is easily accessible to all within the department. Minimum Qualifications Bachelor's Degree in Public Relations, Communications, Public Administration, or related field required supplemented with 3 - 5 years of applicable progressively responsible work experience and training; OR any equivalent combination of education, experience, and training which provides the knowledge, skills, and abilities necessary to perform the work. Strong writing skills are required. Closing Date/Time:
Apr 06, 2024
Full Time
Description Charleston County Public Works Department is looking for a highly motivated, qualified individual to join our team! We offer competitive salary, great benefits package, paid holidays, vacation, and sick leave. Working for Charleston County allows you to achieve the work life balance you have been looking for! We are seeking an enthusiastic individual to join our team to assist in managing one of the largest transportation infrastructure programs in the Southeast! This is a highly challenging, yet rewarding position, and the perspective team member needs to have determination matched with a positive attitude. The principal function of this position is to serve as the Public Works Department's Community Relations Specialist and supervise our customer service team to relay information about the Department. HIRING RANGE: $68,140 - $84,156 (Estimated Annual Salary) OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY, SUNDAY, 6/30/2024. Duties and Responsibilities DUTIES INCLUDE (but are not limited to): Prepares project updates, reports, presentations, and/ or summaries for citizens, County Council, the Deputy County Administrator, internal staff meetings, and other stakeholders (US Senators and Congress, Municipalities, SCDOT, and other various stakeholders) regarding the Public Works Department. Creates and maintains project spreadsheets with accurate project information such as municipal jurisdiction, council district, etc. and be able to develop meaningful reports/statistics from that information Attends and professionally coordinates aspects of public meetings, including meeting announcements Provides effective leadership, motivation, and supervision to subordinate and related support personnel Identifies opportunities to help others in the Department streamline processes to minimize questions/inquiries from citizens to improve efficiencies. Manages Charleston County Public Works website to ensure the Department's webpage contains accurate project information that is easily understood and valuable to citizens. Manages, reviews, and oversees specific project websites to ensure pertinent information can easily be found and is understood by citizens. Drafts and assists projects managers with project news releases and other public documents to ensure that all information is comprehensive to their subject audience. Compose clear and coherent technical documents including, but not limited to, project grant applications, strategic plans, Standard Operation Procedures, and other miscellaneous publications. Assist project managers with organizing project files to ensure that project information is easily accessible to all within the department. Minimum Qualifications Bachelor's Degree in Public Relations, Communications, Public Administration, or related field required supplemented with 3 - 5 years of applicable progressively responsible work experience and training; OR any equivalent combination of education, experience, and training which provides the knowledge, skills, and abilities necessary to perform the work. Strong writing skills are required. Closing Date/Time:
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in Human Resources, Business, Public Administration, or in a field related to the job, plus two (2) years of experience in a related field. Experience may substitute for the education up to the maximum of four (4) years. Licenses and Certifications Required: None. Notes to Applicants The Human Resources Department works to position the City of Austin as an employer of choice through balanced, efficient and collaborative strategic partnerships. We support and develop a high performing and diverse workforce that fosters a healthy, safe, respectful and productive work environment for employees and their families, City departments and the community. With oversight from the Municipal & Civil Service Manager, the Municipal Civil Service ( MCS ) Coordinator serves as a liaison between the MCS Commission and the City of Austin; is responsible for a coordinating the logistics of MCS Commission meetings; interprets the City Charter, MCS Rules, City of Austin Personnel Policies and Administrative Bulletins; meets with employees to communicate the MCS Appeal process, timelines, and deliverables; and delivers trainings to City Employees. This position will support Municipal Civil Service; however, the posting may be used to fill any future vacancy for either Municipal Civil Service or Public Safety Civil Service. When completing the City of Austin employment application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. And are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. Assessment : An assessment(s) may be administered as part of the interview process. Pay Range $28.04 - $34.34 Hours Monday to Friday: 8:00 a.m. to 5:00 p.m. Hours may vary due to operational needs - Some evenings and weekends may be required. The City of Austin supports a 50% hybrid schedule, after the completion of a successful initial probationary period. Job Close Date 05/13/2024 Type of Posting External Department Human Resources Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 5202 E. Ben White Blvd., Austin TX, 78741, Suite 500 Preferred Qualifications Preferred Experience: Experience with Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint Experience tracking data, creating and managing databases Experience creating reports, presentations, meeting binders, and/or internal communications and memoranda Experience conducting workplace training Experience working with Boards and/or Commissions Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. When assigned to Public Safety Civil Service: Supports the Civil Service Commission and Civil Service Office: coordinates Commission meetings and disciplinary hearings; arranges locations and times; gathers and distributes documents and materials; prepares and posts agendas and notices; requests legal opinions; prepares subpoenas; tracks and acts on outstanding issues; and ensures adherence to governing doctrines. Provides accurate information on and/or interpretation of Chapter 143 of the Texas Local Government code, Civil Service Commission Rules & Procedures, Agreements between the City of Austin and the Austin Police Association, Austin Fire Department Collective Bargaining Agreements, and City of Austin Civil Service Personnel Policies and Procedures. Coordinates and administers aspects of the civil service promotional process for public safety departments. Works closely with the purchasing department and civil service administrator for issuance of bids for promotional exams and monitors contracts. Maintains and enters data for the Civil Service database and the Civil Service Office Intranet website. Coordinates the Assessment Center process by making the necessary accommodations; i.e. travel arrangements for the assessors; lodging, equipment, and meals. Responds to open records requests. Maintains Civil Service records compliant with the City’s records management system. When assigned to Municipal Civil Service: Coordinates Commission meetings and disciplinary hearings including all required preparations and documents. Provides accurate information on and/or interpretation of Texas Local Government code, Civil Service Commission Rules & Procedures, and civil service agreements with the City. Supports and assists with all processes required by the applicable civil service code. Coordinates and assists with all required legal documents and documentation. Assists with communication to internal and external stakeholders, including notices, memorandum, letters, and the intranet. Maintains and enters data in systems required for reporting and collecting performance data. Provides and supports all logistical requirements of the department. Responds to open records requests. Coordinates and administers aspects of the civil service promotional process. Facilitates the issuance of bids. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Civil Service processes. Knowledge of Federal, State and local laws and ordinances. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in handling conflict, hostile and/or uncertain situations. Skill in handling and prioritizing multiple tasks. Skill in the use of computers and related software applications. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to work with frequent interruptions and changes in priorities. Ability to provide the highest level of customer service. Ability to establish and maintain good working relationships with other City employees and the public. Ability to work in a team environment. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Civil Service Coordinator are: Graduation with a Bachelor’s degree from an accredited college or university with major course work in Human Resources, Business, Public Administration, or in a field related to the job, plus two (2) years of experience in a related field. Experience may substitute for the education up to the maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Describe your proficiency with Microsoft Office Suite, specifically with Word, PowerPoint, and Outlook. (Open Ended Question) * Briefly describe your experience tracking data, creating and managing databases. If you do not have experience, please indicated N/A. (Open Ended Question) * How many years of experience do you have creating reports, presentations, meeting binders, and/or internal communications and memoranda? None Less than 1 year 1 to less than 2 years 2 to less than 3 years 3 to less than 4 years 4 or more years * Briefly describe your experience providing workplace training. (Open Ended Question) * What is your experience is working with Boards or Commissions? No experience Less than 1 year experience working with Boards and/or Commissions 1 to 2 years’ experience working with Boards and/or Commissions 2 to 3 years’ experience working with Boards and/or Commissions 3+ years’ experience working with Boards and/or Commissions * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents Resume
Apr 23, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in Human Resources, Business, Public Administration, or in a field related to the job, plus two (2) years of experience in a related field. Experience may substitute for the education up to the maximum of four (4) years. Licenses and Certifications Required: None. Notes to Applicants The Human Resources Department works to position the City of Austin as an employer of choice through balanced, efficient and collaborative strategic partnerships. We support and develop a high performing and diverse workforce that fosters a healthy, safe, respectful and productive work environment for employees and their families, City departments and the community. With oversight from the Municipal & Civil Service Manager, the Municipal Civil Service ( MCS ) Coordinator serves as a liaison between the MCS Commission and the City of Austin; is responsible for a coordinating the logistics of MCS Commission meetings; interprets the City Charter, MCS Rules, City of Austin Personnel Policies and Administrative Bulletins; meets with employees to communicate the MCS Appeal process, timelines, and deliverables; and delivers trainings to City Employees. This position will support Municipal Civil Service; however, the posting may be used to fill any future vacancy for either Municipal Civil Service or Public Safety Civil Service. When completing the City of Austin employment application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. And are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. Assessment : An assessment(s) may be administered as part of the interview process. Pay Range $28.04 - $34.34 Hours Monday to Friday: 8:00 a.m. to 5:00 p.m. Hours may vary due to operational needs - Some evenings and weekends may be required. The City of Austin supports a 50% hybrid schedule, after the completion of a successful initial probationary period. Job Close Date 05/13/2024 Type of Posting External Department Human Resources Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 5202 E. Ben White Blvd., Austin TX, 78741, Suite 500 Preferred Qualifications Preferred Experience: Experience with Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint Experience tracking data, creating and managing databases Experience creating reports, presentations, meeting binders, and/or internal communications and memoranda Experience conducting workplace training Experience working with Boards and/or Commissions Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. When assigned to Public Safety Civil Service: Supports the Civil Service Commission and Civil Service Office: coordinates Commission meetings and disciplinary hearings; arranges locations and times; gathers and distributes documents and materials; prepares and posts agendas and notices; requests legal opinions; prepares subpoenas; tracks and acts on outstanding issues; and ensures adherence to governing doctrines. Provides accurate information on and/or interpretation of Chapter 143 of the Texas Local Government code, Civil Service Commission Rules & Procedures, Agreements between the City of Austin and the Austin Police Association, Austin Fire Department Collective Bargaining Agreements, and City of Austin Civil Service Personnel Policies and Procedures. Coordinates and administers aspects of the civil service promotional process for public safety departments. Works closely with the purchasing department and civil service administrator for issuance of bids for promotional exams and monitors contracts. Maintains and enters data for the Civil Service database and the Civil Service Office Intranet website. Coordinates the Assessment Center process by making the necessary accommodations; i.e. travel arrangements for the assessors; lodging, equipment, and meals. Responds to open records requests. Maintains Civil Service records compliant with the City’s records management system. When assigned to Municipal Civil Service: Coordinates Commission meetings and disciplinary hearings including all required preparations and documents. Provides accurate information on and/or interpretation of Texas Local Government code, Civil Service Commission Rules & Procedures, and civil service agreements with the City. Supports and assists with all processes required by the applicable civil service code. Coordinates and assists with all required legal documents and documentation. Assists with communication to internal and external stakeholders, including notices, memorandum, letters, and the intranet. Maintains and enters data in systems required for reporting and collecting performance data. Provides and supports all logistical requirements of the department. Responds to open records requests. Coordinates and administers aspects of the civil service promotional process. Facilitates the issuance of bids. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Civil Service processes. Knowledge of Federal, State and local laws and ordinances. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in handling conflict, hostile and/or uncertain situations. Skill in handling and prioritizing multiple tasks. Skill in the use of computers and related software applications. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to work with frequent interruptions and changes in priorities. Ability to provide the highest level of customer service. Ability to establish and maintain good working relationships with other City employees and the public. Ability to work in a team environment. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Civil Service Coordinator are: Graduation with a Bachelor’s degree from an accredited college or university with major course work in Human Resources, Business, Public Administration, or in a field related to the job, plus two (2) years of experience in a related field. Experience may substitute for the education up to the maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Describe your proficiency with Microsoft Office Suite, specifically with Word, PowerPoint, and Outlook. (Open Ended Question) * Briefly describe your experience tracking data, creating and managing databases. If you do not have experience, please indicated N/A. (Open Ended Question) * How many years of experience do you have creating reports, presentations, meeting binders, and/or internal communications and memoranda? None Less than 1 year 1 to less than 2 years 2 to less than 3 years 3 to less than 4 years 4 or more years * Briefly describe your experience providing workplace training. (Open Ended Question) * What is your experience is working with Boards or Commissions? No experience Less than 1 year experience working with Boards and/or Commissions 1 to 2 years’ experience working with Boards and/or Commissions 2 to 3 years’ experience working with Boards and/or Commissions 3+ years’ experience working with Boards and/or Commissions * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents Resume
KING COUNTY DEPARTMENT OF WATER & LAND RESOURCES
Seattle, Washington, United States
Summary Are you ready to dive into the exciting world of floodplain management and make a splash in your career? Do you have strong communication skills, thrive in a fast-paced work environment, and excel in collaboration? Look no further than t he River and Floodplain Management Section, a nationwide leader in integrated floodplain management and development of innovative flood risk reduction strategies. We have an opportunity that offers exciting challenges for a standout candidate to join our dynamic team that is dedicated to innovation, growth and the opportunity to create a meaningful impact in our community. About the Role: This position offers a remarkable opportunity for professionals passionate about integrating floodplain management with innovative flood risk reduction strategies while enhancing river and environmental conditions across King County's extensive river systems. The River and Floodplain Management Program Liaison (Project/Program Manager IV) serves a critical role within the Water and Land Resources Division, acting as the primary internal liaison to ensure seamless communication, coordination, and compliance with deliverable and reporting requirements across the Division in its role as the primary service provider to the King County Flood Control District. This will be accomplished by serving as a critical bridge between the River and Floodplain Management Section and the Capital Section's River and Floodplain Capital Unit, facilitating the successful execution of projects and initiatives that reduce flood risks and restore natural river processes. Additionally, the role will support the advancement of equity and social justice, making it a unique opportunity for individuals committed to ensuring fairness and opportunity in the delivery of projects and services. This position performs work remotely and onsite. About the Team: The Water and Land Resources Division is at the forefront of King County’s efforts to protect and restore clean water and healthy habitat and strengthen the resilience of communities, environment, and infrastructure in the face climate change. WLRD has a strong track record of developing innovative strategies for protecting working farms and forests, restoring habitat, and ensuring the county residents have equitable access to green space. We plan, design, and build flood and stormwater facilities that help to protect people and infrastructure while also enhancing habitat for salmon. Our Environmental Lab and Science programs maintain high-quality data sets used for long term water quality trend analysis and use Best Available Science to inform decision making. We house the Land Conservation Initiative, which will preserve our last, most important natural lands and urban green spaces over the next 30 years. Our forestry and agricultural programs help individuals protect their lands and support local food production. These, and many more programs, make WLRD an exciting and fulfilling place to work. Commitment To Equity and Social Justice: King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As a River and Floodplain Management Program Liaison , you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity . Apply now for a rewarding career at the Water and Land Resource Division of King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training, comprehensive benefit s , and growth opportunities. Job Duties What You Will Be Doing: Compliance and Reporting : Ensure that all projects and initiatives comply with the deliverable and reporting requirements set forth in the Flood Control District's annual budget resolution and the interlocal agreement between King County and the Flood Control District. Prepare, review, and submit reports and documentation as required to maintain transparency and accountability. Liaison and Coordination : In coordination with the Capital Section’s Project Control Officer , s erve as a point of contact between the River and Floodplain Management Section and the Capital Section's River and Floodplain Capital Unit. Facilitate meetings, discussions, and information sharing to ensure coordination and alignment on budget, goals, objectives , and deliverables for the delivery of services and capital projects being designed and constructed on behalf of the Flood Control District. Strategic Planning : Contribute to the development and implementation of Division strategic initiatives for flood risk reduction and habitat restoration plans that enhance efficiency, effectiveness, and impact with an awareness of Flood Control District's goals and objectives . Equity and Social Justice : Have a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity by ensuring ESJ is embedded into the projects and services provided to the Flood Control District . Communication : Maintain open and effective communication channels within the Division and with external stakeholders, including the Flood Control District. Ensure that all parties are informed of progress, changes, and any issues that arise, facilitating prompt resolution and decision-making. Continuous Improvement : Identify opportunities for process and performance improvement within the projects and services provided to the Flood Control District . Recommend and implement strategies to optimize operations, enhance service delivery, and meet the evolving needs of the Flood Control District. Experience, Qualifications, Knowledge, Skills Qualifications You Bring: Bachelor’s degree in environmental science, natural resource management, business, economic or related field; and at least five years of increasingly responsible program and project management work that is applicable to the primary job functions of this position or an equivalent combination of education and experience providing the necessary knowledge, skills, and abilities to perform the duties described. Demonstrated experience in the following areas: Working successfully as a team member in multi-disciplinary teams in a high-performance, collaborative environment on highly visible projects. Ability to deal tactfully and courteously with diverse groups, governmental officials, the public, and colleagues. Strong ability to communicate technical information clearly and concisely, both in writing and orally, to a wide variety of audiences, including engineers, scientists, planners, and community members. Demonstrated ability to work independently with strong organizational skills to effectively execute multiple, complex technical work tasks with sometimes conflicting priorities. Strong oral presentation and written communications skills including effective meeting facilitation skills. Demonstrated knowledge of regulatory environments related to water management, floodplain development, and environmental protection related to WLRD’s mission. Skill in handling multiple competing priorities and politically sensitive issues in a tactful and diplomatic manner. Ability to use software that supports the delivery of required work products including Microsoft Word, Excel, Outlook, and standard databases. Commitment to furthering personal and team development in cultural competency, equity, and social justice. Competencies You Bring: Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Manages Complexity: Making sense of complex, high quality, and sometimes contradictory information to effectively solve problems. Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies. Action Oriented: Taking on new opportunity and tough challenges with a sense of urgency, high energy, and enthusiasm. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives . Racially Just : Identify and replace racist systems and structures with anti-racist and pro-equity approaches. It Would Be Great if You Also Bring: Proficiency in financial management and budgeting to assist in effective implementation and resource allocation for project management teams. Familiarity with environmental regulations and policies at local, state, and federal levels. Skills in conflict resolution and negotiation, which are essential for effectively collaborating with a range of internal partners and customers, each with unique interests and concerns. Supplemental Information Working Conditions: Remote and Onsite Work Details: Employees in this role work remotely from a home location, with onsite reporting requirements typically 2-4 times per month. The frequency of onsite work is determined by business needs and may be adjusted accordingly. Onsite reporting locations may be at various King County worksites including the collaboration space at King Street Center (201 S. Jackson St, Seattle, WA 98104). This work arrangement promotes work-life-balance and reduces carbon footprint under the department’s vision of Green Where We Work . Remote Work Location Requirement: Employees must reside in Washington State and be within a reasonable distance to their King County worksite to meet workplace reporting requirements. Work Schedule: This full-time position works a 40-hour work week. This position is exempt from the overtime provision of the Fair Labor Standard Act (FLSA) and is not overtime eligible. The typical work schedule is 8:00 a.m. - 5:00 p.m. Monday- Friday. Union Representation: This position is represented by King County Teamsters Local 117-P&T bargaining unit. Application and Selection Process: We welcome applications from all qualified applicants. We value divers ity , diverse perspectives and life experience and encourage people of all backgrounds to apply. This posting may be used to create an eligibility list for future vacancies in similar positions over the next six months. Application materials will be screened for clarity, completeness and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews. Applications without the following required materials may not be considered for this position. To apply, submit a: Complete application. Resume. Cover Letter NOT required but will be reviewed if submitted. Note: Additional documents won't be considered during minimum qualification screening. Who to Contact: For more information regarding this recruitment, please contact Isaac Good at (206) 848-0576 or igood@kingcounty.gov . Discover More About the Water Land & Resources Division: Visit our website . Discover More About DNRP: Visit our website , explore an interactive map of our recent accomplishments and check us out at Facebook , X (formerly Twitter) , LinkedIn , TikTok , Instagram , YouTube and Keeping King County Green News . Sign up for Job Alerts to be notified of additional career opportunities with King County. Select the Natural Resources category for DNRP opportunities and explore other categories of interest. Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our " True North " , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer: No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply: If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions related to this recruitment process, please contact the recruiter listed on this job announcement. King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs: Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan Transportation program and ORCA transit pass 12paid holidays each year plus twopersonal holidays Generous vacation and paid sick leave Paid parental,family and medical, and volunteer leaves Flexible Spending Account Wellness programs Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page . This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass. For inquiries about the specifics of this position, please contact the recruiter identified on this job posting. Closing Date/Time: 5/12/2024 11:59 PM Pacific
Apr 20, 2024
Full Time
Summary Are you ready to dive into the exciting world of floodplain management and make a splash in your career? Do you have strong communication skills, thrive in a fast-paced work environment, and excel in collaboration? Look no further than t he River and Floodplain Management Section, a nationwide leader in integrated floodplain management and development of innovative flood risk reduction strategies. We have an opportunity that offers exciting challenges for a standout candidate to join our dynamic team that is dedicated to innovation, growth and the opportunity to create a meaningful impact in our community. About the Role: This position offers a remarkable opportunity for professionals passionate about integrating floodplain management with innovative flood risk reduction strategies while enhancing river and environmental conditions across King County's extensive river systems. The River and Floodplain Management Program Liaison (Project/Program Manager IV) serves a critical role within the Water and Land Resources Division, acting as the primary internal liaison to ensure seamless communication, coordination, and compliance with deliverable and reporting requirements across the Division in its role as the primary service provider to the King County Flood Control District. This will be accomplished by serving as a critical bridge between the River and Floodplain Management Section and the Capital Section's River and Floodplain Capital Unit, facilitating the successful execution of projects and initiatives that reduce flood risks and restore natural river processes. Additionally, the role will support the advancement of equity and social justice, making it a unique opportunity for individuals committed to ensuring fairness and opportunity in the delivery of projects and services. This position performs work remotely and onsite. About the Team: The Water and Land Resources Division is at the forefront of King County’s efforts to protect and restore clean water and healthy habitat and strengthen the resilience of communities, environment, and infrastructure in the face climate change. WLRD has a strong track record of developing innovative strategies for protecting working farms and forests, restoring habitat, and ensuring the county residents have equitable access to green space. We plan, design, and build flood and stormwater facilities that help to protect people and infrastructure while also enhancing habitat for salmon. Our Environmental Lab and Science programs maintain high-quality data sets used for long term water quality trend analysis and use Best Available Science to inform decision making. We house the Land Conservation Initiative, which will preserve our last, most important natural lands and urban green spaces over the next 30 years. Our forestry and agricultural programs help individuals protect their lands and support local food production. These, and many more programs, make WLRD an exciting and fulfilling place to work. Commitment To Equity and Social Justice: King County, named after Dr. Martin Luther King, Jr., is a diverse and vibrant community that represents cultures from around the world. Our True North is to create a welcoming community where everyone can thrive. We prioritize equity, racial and social justice, making it a foundational and daily expectation for all employees. As a River and Floodplain Management Program Liaison , you will actively apply these principles in all aspects of your work. Learn more about our commitment at http://www.kingcounty.gov/equity . Apply now for a rewarding career at the Water and Land Resource Division of King County Department of Natural Resources & Parks (DNRP). Join our talented workforce in protecting and restoring the natural environment and promoting more resilient, sustainable, and equitable communities. Enjoy training, comprehensive benefit s , and growth opportunities. Job Duties What You Will Be Doing: Compliance and Reporting : Ensure that all projects and initiatives comply with the deliverable and reporting requirements set forth in the Flood Control District's annual budget resolution and the interlocal agreement between King County and the Flood Control District. Prepare, review, and submit reports and documentation as required to maintain transparency and accountability. Liaison and Coordination : In coordination with the Capital Section’s Project Control Officer , s erve as a point of contact between the River and Floodplain Management Section and the Capital Section's River and Floodplain Capital Unit. Facilitate meetings, discussions, and information sharing to ensure coordination and alignment on budget, goals, objectives , and deliverables for the delivery of services and capital projects being designed and constructed on behalf of the Flood Control District. Strategic Planning : Contribute to the development and implementation of Division strategic initiatives for flood risk reduction and habitat restoration plans that enhance efficiency, effectiveness, and impact with an awareness of Flood Control District's goals and objectives . Equity and Social Justice : Have a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity by ensuring ESJ is embedded into the projects and services provided to the Flood Control District . Communication : Maintain open and effective communication channels within the Division and with external stakeholders, including the Flood Control District. Ensure that all parties are informed of progress, changes, and any issues that arise, facilitating prompt resolution and decision-making. Continuous Improvement : Identify opportunities for process and performance improvement within the projects and services provided to the Flood Control District . Recommend and implement strategies to optimize operations, enhance service delivery, and meet the evolving needs of the Flood Control District. Experience, Qualifications, Knowledge, Skills Qualifications You Bring: Bachelor’s degree in environmental science, natural resource management, business, economic or related field; and at least five years of increasingly responsible program and project management work that is applicable to the primary job functions of this position or an equivalent combination of education and experience providing the necessary knowledge, skills, and abilities to perform the duties described. Demonstrated experience in the following areas: Working successfully as a team member in multi-disciplinary teams in a high-performance, collaborative environment on highly visible projects. Ability to deal tactfully and courteously with diverse groups, governmental officials, the public, and colleagues. Strong ability to communicate technical information clearly and concisely, both in writing and orally, to a wide variety of audiences, including engineers, scientists, planners, and community members. Demonstrated ability to work independently with strong organizational skills to effectively execute multiple, complex technical work tasks with sometimes conflicting priorities. Strong oral presentation and written communications skills including effective meeting facilitation skills. Demonstrated knowledge of regulatory environments related to water management, floodplain development, and environmental protection related to WLRD’s mission. Skill in handling multiple competing priorities and politically sensitive issues in a tactful and diplomatic manner. Ability to use software that supports the delivery of required work products including Microsoft Word, Excel, Outlook, and standard databases. Commitment to furthering personal and team development in cultural competency, equity, and social justice. Competencies You Bring: Communicates Effectively: Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences. Manages Complexity: Making sense of complex, high quality, and sometimes contradictory information to effectively solve problems. Strategic Mindset: Seeing ahead to future possibilities and translating them into breakthrough strategies. Action Oriented: Taking on new opportunity and tough challenges with a sense of urgency, high energy, and enthusiasm. Collaborates: Building partnerships and working collaboratively with others to meet shared objectives . Racially Just : Identify and replace racist systems and structures with anti-racist and pro-equity approaches. It Would Be Great if You Also Bring: Proficiency in financial management and budgeting to assist in effective implementation and resource allocation for project management teams. Familiarity with environmental regulations and policies at local, state, and federal levels. Skills in conflict resolution and negotiation, which are essential for effectively collaborating with a range of internal partners and customers, each with unique interests and concerns. Supplemental Information Working Conditions: Remote and Onsite Work Details: Employees in this role work remotely from a home location, with onsite reporting requirements typically 2-4 times per month. The frequency of onsite work is determined by business needs and may be adjusted accordingly. Onsite reporting locations may be at various King County worksites including the collaboration space at King Street Center (201 S. Jackson St, Seattle, WA 98104). This work arrangement promotes work-life-balance and reduces carbon footprint under the department’s vision of Green Where We Work . Remote Work Location Requirement: Employees must reside in Washington State and be within a reasonable distance to their King County worksite to meet workplace reporting requirements. Work Schedule: This full-time position works a 40-hour work week. This position is exempt from the overtime provision of the Fair Labor Standard Act (FLSA) and is not overtime eligible. The typical work schedule is 8:00 a.m. - 5:00 p.m. Monday- Friday. Union Representation: This position is represented by King County Teamsters Local 117-P&T bargaining unit. Application and Selection Process: We welcome applications from all qualified applicants. We value divers ity , diverse perspectives and life experience and encourage people of all backgrounds to apply. This posting may be used to create an eligibility list for future vacancies in similar positions over the next six months. Application materials will be screened for clarity, completeness and alignment with the experience, qualifications, knowledge, and skills essential for this role to determine which candidates may be invited to participate in one or more panel interviews. Applications without the following required materials may not be considered for this position. To apply, submit a: Complete application. Resume. Cover Letter NOT required but will be reviewed if submitted. Note: Additional documents won't be considered during minimum qualification screening. Who to Contact: For more information regarding this recruitment, please contact Isaac Good at (206) 848-0576 or igood@kingcounty.gov . Discover More About the Water Land & Resources Division: Visit our website . Discover More About DNRP: Visit our website , explore an interactive map of our recent accomplishments and check us out at Facebook , X (formerly Twitter) , LinkedIn , TikTok , Instagram , YouTube and Keeping King County Green News . Sign up for Job Alerts to be notified of additional career opportunities with King County. Select the Natural Resources category for DNRP opportunities and explore other categories of interest. Forbes recently named King County as one of Washington State's best employers. Together, with leadership and our employees, we're changing the way government delivers service and winning national recognition as a model of excellence. Are you ready to make a difference? Come join the team dedicated to serving one of the nation's best places to live, work and play. Guided by our " True North " , we are making King County a welcoming community where every person can thrive. We value diversity, inclusion and belonging in our workplace and workforce. To reach this goal we are committed to workforce equity. Equitable recruiting, support, and retention is how we will obtain the highest quality workforce in our region; a workforce that shares and will help advance our guiding principles--we are one team; we solve problems; we focus on the customer; we drive for results; we are racially just; we respect all people; we lead the way; and we are responsible stewards. We encourage people of all backgrounds and identities to apply, including Native American and people of color, immigrants, refugees, women, LGBTQ+, people living with disabilities, and veterans. King County is an Equal Employment Opportunity (EEO) Employer: No person is unlawfully excluded from employment opportunities based on race, color, religion, national origin, sex (including gender identity, sexual orientation and pregnancy), age, genetic information, disability, veteran status, or other protected class. Our EEO policy applies to all employment actions, including but not limited to recruitment, hiring, selection for training, promotion, transfer, demotion, layoff, termination, rates of pay or other forms of compensation. To Apply: If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process or if you have questions related to this recruitment process, please contact the recruiter listed on this job announcement. King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs: Medical, dental, and vision coverage: King County pays 100% of the premiums for eligible employees and family members Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents Retirement: King County employees are eligible to participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan Transportation program and ORCA transit pass 12paid holidays each year plus twopersonal holidays Generous vacation and paid sick leave Paid parental,family and medical, and volunteer leaves Flexible Spending Account Wellness programs Onsite activity centers Employee Giving Program Employee assistance programs Flexible schedules and telecommuting options, depending on position Training and career development programs For additional information about employee benefits, visit our Benefits, Payroll, and Retirement Page . This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails. NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position.Short Term Temporary positions are not eligible for an ORCA transit pass. For inquiries about the specifics of this position, please contact the recruiter identified on this job posting. Closing Date/Time: 5/12/2024 11:59 PM Pacific
City of Fort Worth, TX
Fort Worth, TX, United States
Pay Range: $29.61 - $37.02/hr. Job Posting Closing on: Thursday, May 9, 2024 Workdays & Hours: Must be available to work multiple nights each week and Saturdays, as needed. Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more. The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. A Community Engagement Liaison job is available with the City of Fort Worth - Communication and Public Engagement Department. The Community Engagement Liaisonposition provides a link between residents and the City. As one of the faces of the City of Fort Worth, liaisons enhance connectivity by providing information, education and opportunities for the public to engage with the city on key topics and initiatives. This position is fast-paced, dynamic, and ever-changing. The successful candidate will be highly adaptable, independent, professional, energetic and collaborative. Minimum Qualifications: Bachelor’s degree from an accredited college or university with major course work in Business Administration, Education, Public Administration, Public Relations, Journalism, Communications, Social Sciences, Spanish, Marketing, Public Health, Emergency Management or a related field, depending on area of assignment Two (2) years of increasingly responsible experience in education, communications, public relations, marketing or community engagement Valid Driver’s License Preferred Qualifications: Bilingual Skills (English/Spanish) Experience designing and facilitating interactive experiences Experience managing and using databases, survey software, and other technical tools Experience planning and facilitating public, stakeholder, or other similar meetings Experience creating impactful content and communication Familiar with IAP2 spectrum The Community Engagement Liaison job responsibilities include: Directly engage the public, including organizations such as neighborhood associations, schools and others help them to gain a clear understanding of the City’s many programs, services and processes Plan, organize and coordinate engaging group experiences including classes, workshops, award ceremonies, and other events for large and small audiences Design and facilitate tools and programs that provide residents with opportunities to provide the City with input and feedback on key topics Develop programs and curriculum including content, scheduling, logistics, and delivery Represent the City at community meetings and civic organizations; prepare and deliver presentations regarding assigned and/or timely topics Assist neighborhood and community groups, including providing training and ongoing support Use and maintain technical tools and databases, including compiling and analyzing information Coordinate with all City departments to understand, develop and distribute messaging, collateral and important information in a timely manner Conditions of Employment The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor. The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions. Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.
Apr 26, 2024
Full Time
Pay Range: $29.61 - $37.02/hr. Job Posting Closing on: Thursday, May 9, 2024 Workdays & Hours: Must be available to work multiple nights each week and Saturdays, as needed. Benefits for this position include: 11 Paid Holidays, Medical, Dental, Vision, Paid Time Off, Pension Plan, Professional Development Opportunities, and much more. The City of Fort Worth is one of the fastest growing large cities in the U.S. Our employees serve the needs of nearly 1,000,000 residents, promoting our values of exceptional customer experience, mutual respect, embracing our diversity, continuous improvement, ethical behavior, and accountability. A Community Engagement Liaison job is available with the City of Fort Worth - Communication and Public Engagement Department. The Community Engagement Liaisonposition provides a link between residents and the City. As one of the faces of the City of Fort Worth, liaisons enhance connectivity by providing information, education and opportunities for the public to engage with the city on key topics and initiatives. This position is fast-paced, dynamic, and ever-changing. The successful candidate will be highly adaptable, independent, professional, energetic and collaborative. Minimum Qualifications: Bachelor’s degree from an accredited college or university with major course work in Business Administration, Education, Public Administration, Public Relations, Journalism, Communications, Social Sciences, Spanish, Marketing, Public Health, Emergency Management or a related field, depending on area of assignment Two (2) years of increasingly responsible experience in education, communications, public relations, marketing or community engagement Valid Driver’s License Preferred Qualifications: Bilingual Skills (English/Spanish) Experience designing and facilitating interactive experiences Experience managing and using databases, survey software, and other technical tools Experience planning and facilitating public, stakeholder, or other similar meetings Experience creating impactful content and communication Familiar with IAP2 spectrum The Community Engagement Liaison job responsibilities include: Directly engage the public, including organizations such as neighborhood associations, schools and others help them to gain a clear understanding of the City’s many programs, services and processes Plan, organize and coordinate engaging group experiences including classes, workshops, award ceremonies, and other events for large and small audiences Design and facilitate tools and programs that provide residents with opportunities to provide the City with input and feedback on key topics Develop programs and curriculum including content, scheduling, logistics, and delivery Represent the City at community meetings and civic organizations; prepare and deliver presentations regarding assigned and/or timely topics Assist neighborhood and community groups, including providing training and ongoing support Use and maintain technical tools and databases, including compiling and analyzing information Coordinate with all City departments to understand, develop and distribute messaging, collateral and important information in a timely manner Conditions of Employment The City of Fort Worth is proud to be an Equal Employment Opportunity employer. It is the policy and practice of the City to recruit, hire, train and promote a diverse workforce without regard to race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, parental status, military service, or another non-merit factor. The City of Fort Worth is committed to full compliance with the Americans with Disabilities Act. Reasonable accommodations may be made to enable qualified individuals with disabilities to participate in the job application or interview process and to perform essential job functions. Candidates who do not meet the Education requirement, may be considered if they have more relevant work experience than the position requires. Those selected for employment will be required to pass Pre-Employment checks depending on the position requirements. Those could include, but are not limited to: criminal background check, drug screen, education verification, etc. criminal convictions will be considered on a case-by-case basis. Employees are paid by direct deposit only.
CITY OF SAN CLEMENTE, CA
San Clemente, California, United States
Description NOW Hiring for Aquatics positions at increased hourly pay rates. Starting at $17.79 per hour - Make up to $22.17 per hour PLUS a new off-season shift premium for hours worked from 5a m - 4pm Monday - Friday Hourly pay with premium $20.99 - $26.16 per hour The City of San Clemente is hiring for aquatic positions including Pool Lifeguards, Water Safety Instructors, and Head Lifeguards. No Experience or certifications are required for Pool Lifeguards, but you must be at least 16 years of age or older. The City will train and certify in American Red Cross Lifeguard Training. Individuals with certifications and qualifying experience can be hired at the level of Water Safety Instructor or Head Lifeguard. Pool Lifeguard $17.79 - $20.60 To observe and monitor pool patrons in the pool and in the surrounding area; to perform swim rescues and emergency medical treatment; to assist in the maintenance of facilities and equipment; and to perform a variety of technical tasks relative to assigned area of responsibility. Water Safety Instructor $18.68 - 21.63 In addition to working as a pool lifeguards, WSI will organize, lead, and teach swim lessons, specialized aquatic activities, and water exercise classes; supervise the use of swimming pools and facilities; to plan and prepare session plans; enforce regulations, look out for accidents and perform swim rescues and/or provide emergency medical treatment; and assist in the maintenance of facilities and equipment. Head Lifeguard $19.15 - $22.17 In addition to working as a pool lifeguard, Head Lifeguards will assist the Recreation Coordination in the instruction and supervision of Pool Lifeguards and Pool Lifeguard/Water Safety Instructors; to plan and administer seasonal aquatics activities; to perform swim rescues and emergency medical treatment; and to assist in the maintenance and operations of the facility and equipment. Essential Functions Essential and other important responsibilities and duties may include, but are not limited to, the following: POOL LIFEGUARD Observe swimmers in the pool and the surrounding area; provide emergency response, as necessary. Perform emergency rescues; perform first-aid measures, including mouth-to-mask resuscitation. Perform preventative maintenance and repairs on facilities and equipment, including monitoring chemical balance in pools, backwashing pools, and related functions. Assist in registering pool patrons; collect monies; balance and reconcile cash drawer. Compile daily, weekly and monthly attendance sheets; maintain records. Maintain records on activities and operations; document information in log books. Perform a variety of custodial functions around the pool area; vacuum pool, scrub tiles and hose down deck; maintain washrooms and showers. Assists in planning and conducting community events, general programs, and facility rentals; sets up and takes down tables, chairs, and equipment for classes, activities, events, and meetings. Provide basic facility maintenance. Receive and process payments; input data into the computer; operate the cash register; compute change and issue receipts. WATER SAFETY INSTRUCTOR Instruct classes; prepare lesson plans; conduct American Red Cross swimming lessons ranging from Parent/Child Aquatics to Learn to Swim Level Six. Lead and conduct specialized aquatics programming consistent with the programs as outlined by the City of San Clemente Beaches, Parks and Recreation Department. Provide safe and enjoyable program activities to participants; communicate progress and assessments to participants and/or parents. Proctor City swim evaluations, and review swimming techniques of swim lesson participants; provide feedback as necessary to ensure correct level placement. Observe swimmers in the pool and the surrounding area; provide emergency response, as necessary; and remove hazards from pool area to maintain a safe environment. Perform emergency rescues; perform first-aid measures, including mouth-to-mask resuscitation. Perform preventative maintenance and repairs on facilities and equipment, including monitoring chemical balance in pools, assisting with the cleaning and repair of the pool and facilities, and related functions. Compile daily, weekly and monthly attendance sheets; maintain records. Maintain records on pool activities and operations; document information in log books. Perform a variety of custodial functions around the pool area; vacuum pool, scrub tiles and hose down deck; maintain washrooms and showers. Assists in conducting aquatics events, programs, and facility rentals; sets up and takes down tables, chairs, and equipment for classes, activities, events, and meetings. Provide basic facility maintenance. Provide customer service and general information to the public, in person and over the phone. Perform related duties and responsibilities as required. HEAD LIFEGUARD Plan, schedule, and instruct swim and safety classes; ensure compliance with American Red Cross guidelines. Supervise daily pool operations pursuant to Division policies and procedures; maintain records on activities and operations. Perform maintenance and repairs on facilities and equipment, including monitoring chemical balance in pools, and related functions. Supervise the daily activities and swim teaching techniques of pool lifeguards; provide additional training, as necessary, to ensure proper safety precautions. Observe swimmers in the pool and the surrounding area; provide emergency assistance, as necessary. Perform emergency rescues; perform lifesaving and First Aid techniques, including mouth-to-mask resuscitation. Enforce facility policies, rules, and regulations for ensuring adherence to proper safety standards. Perform a variety of custodial functions around the pool area; vacuum pool, scrub tiles and hose down deck; maintain washrooms and showers. Prepare financial, attendance, and program reports. Serve as a customer service liaison to the general public and City staff; assist in registering pool patrons and promoting publicity materials. Remove hazards from pool area; maintain safe environment. Assist in planning and conducting community events, general programs, and facility rentals; set up and takes down tables, chairs, and equipment for classes, activities, events, and meetings. Provide basic facility maintenance. Receive and process payments; input data into the computer; operate the cash register; compute change and issue receipts. Assist with annual cleaning and repair of pool and building. Perform related duties and responsibilities as required. Typical Qualifications POOL LIFEGUARD Experience and Training: No experience required; we hire, train, and certify in American Red Cross Lifeguard Training. Must be at least 16 years of age. WATER SAFETY INSTRUCTOR Experience: Three months of experience as a swim instructor, and/or aquatic fitness instructor preferred. Education: Must possess a current certificate in American Red Cross Water Safety (WSI) or equivalent, and specialized lifeguard training. License or Certificate: Possession of a current Lifeguard Training Certificate issued by the American Red Cross. Possession of a C.P.R. for the Professional Rescuer Certificate issued by the American Red Cross or the American Heart Association. Possession of Water Safety Instructor Certificateissued by the American Red Cross. Possession of First Aid Certificate that meets State of California Title 22 requirements or incumbent must take the first class offered by the City of San Clemente. Possession of Aquatic Exercise Certification preferred. HEAD LIFEGUARD Education: Equivalent to completion of the twelfth grade, supplemented by specialized lifeguard training. Experience: Three (3) seasons of responsible experience as a lifeguard and swim instructor. Experience as an American Red Cross instructor and college level work in recreation, physical education, education, or a related field is desirable. License or Certificate: Possession of a current Lifeguard Training Certificate issued by the American Red Cross. Possession of a C.P.R. for the Professional Rescuer Certificate issued by the American Red Cross or the American Heart Association. Possession of Water Safety Instructor Certificateissued by the American Red Cross. Possession of First Aid Certificate that meets State of California Title 22 requirements or incumbent must take the first class offered by the City of San Clemente. Possession of Aquatic Exercise Certification preferred. Supplemental Information WORKING CONDITIONS Environmental Conditions : Pool environment. Physical Conditions : Essential functions require maintaining physical condition necessary for swimming, running, walking, crouching or crawling; walking, standing or sitting for extended periods of time. Aquatic physical fitness: the ability to swim 300 yards, tread water for a minimum of five minutes, lift and/or move over 50 pounds and retrieve/lift heavy swimmers. APPLICATION AND SELECTION All applicants must submit a completed City of San Clemente application form and supplemental questionnaire in order to be considered. Applications will not be accepted by fax or email. Applications must be submitted via the City's web site at http://san-clemente.org/jobs . All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of written, performance, or oral exams to evaluate the applicant's skill, training, and experience. Prior to employment, the prospective candidate must successfully complete a background review, medical examination, including drug screen, and be fingerprinted, all at City expense. If selected, written identification showing entitlement to legally work in the United States will be required. In order to be considered for tryouts, applicants must be at least 16 years of age, complete an online Application. Those invited to the tryout will be provided with a Supplemental Questionnaire which must be turned in with a live signature at the time the candidate is scheduled to tryout. Copies of all current, required certifications must be attached to the Supplemental Questionnaire in order for applicants to participate in the tryouts. SUPPLEMENTAL QUESTIONNAIRE All applicants must complete the Required Supplemental Questionnaire form, which will be sent to them if invited to the tryouts. TESTING PROCEDURE: Tryouts for the position will be held periodically at the San Clemente Aquatics Center, at 987 Avenida Vista Hermosa, San Clemente, CA, 92673. Qualified candidates will be notified if they are selected to participate in tryouts, and the date the tryouts will be held. During the tryouts, candidates must complete a variety of swimming and life-saving skill assessments, some of which must be done within a prescribed time period. The most successful candidates will be invited for an interview, typically on the same day, and will be evaluated on the basis of education, training, and work experience. If candidates are invited to tryout, they should bring warm clothes, a swim suit, a towel, and clothes for the oral interview. If candidates have their own CPR mask, they should bring that also. Please note that only Pool Lifeguard or Pool Lifeguard/Water Safety Instructor candidates will be permitted to attend the tryouts. NOTE: Applicants under the age of 18 must have a parent or guardian sign the Supplemental Questionnaire prior to participating in any tryouts. The form must be brought to the tryouts. Anyone under the age of 18 that does not have the Questionnaire signed by a parent or guardian will not be allowed to participate in the tryouts. EQUAL OPPORTUNITY EMPLOYER Employment decisions are made without regard to race, color, religion, national origin, ancestry, physical or mental disability, medical condition, marital status, sex, sexual orientation, pregnancy, childbirth, or related medical conditions, gender, gender identity, gender expression, genetic information, or age. In accordance with the ADA, candidates that require accommodation to perform the tasks of this position should contact Human Resources to inform them of the accommodation requested. NOTE: The provisions of this bulletin do not constitute an express or implied contract and any provisions contained herein may be modified or revoked without notice. This part-time position is restricted to 1,500 work hours in a 12-month period and does not qualify to receive City benefits, except those required by law. This position is exempt from membership in CalPERS. Beginning January 1, 2024, part-time employees will be provided 40 hours of paid sick leave each year. Part-time employees do not belong to the Social Security system. However, each part-time employee will be enrolled in a mandatory 457 PTS Deferred Compensation plan based upon 7.5% of gross pay with costs being shared equally by the employee and the City.
Apr 22, 2024
Part Time
Description NOW Hiring for Aquatics positions at increased hourly pay rates. Starting at $17.79 per hour - Make up to $22.17 per hour PLUS a new off-season shift premium for hours worked from 5a m - 4pm Monday - Friday Hourly pay with premium $20.99 - $26.16 per hour The City of San Clemente is hiring for aquatic positions including Pool Lifeguards, Water Safety Instructors, and Head Lifeguards. No Experience or certifications are required for Pool Lifeguards, but you must be at least 16 years of age or older. The City will train and certify in American Red Cross Lifeguard Training. Individuals with certifications and qualifying experience can be hired at the level of Water Safety Instructor or Head Lifeguard. Pool Lifeguard $17.79 - $20.60 To observe and monitor pool patrons in the pool and in the surrounding area; to perform swim rescues and emergency medical treatment; to assist in the maintenance of facilities and equipment; and to perform a variety of technical tasks relative to assigned area of responsibility. Water Safety Instructor $18.68 - 21.63 In addition to working as a pool lifeguards, WSI will organize, lead, and teach swim lessons, specialized aquatic activities, and water exercise classes; supervise the use of swimming pools and facilities; to plan and prepare session plans; enforce regulations, look out for accidents and perform swim rescues and/or provide emergency medical treatment; and assist in the maintenance of facilities and equipment. Head Lifeguard $19.15 - $22.17 In addition to working as a pool lifeguard, Head Lifeguards will assist the Recreation Coordination in the instruction and supervision of Pool Lifeguards and Pool Lifeguard/Water Safety Instructors; to plan and administer seasonal aquatics activities; to perform swim rescues and emergency medical treatment; and to assist in the maintenance and operations of the facility and equipment. Essential Functions Essential and other important responsibilities and duties may include, but are not limited to, the following: POOL LIFEGUARD Observe swimmers in the pool and the surrounding area; provide emergency response, as necessary. Perform emergency rescues; perform first-aid measures, including mouth-to-mask resuscitation. Perform preventative maintenance and repairs on facilities and equipment, including monitoring chemical balance in pools, backwashing pools, and related functions. Assist in registering pool patrons; collect monies; balance and reconcile cash drawer. Compile daily, weekly and monthly attendance sheets; maintain records. Maintain records on activities and operations; document information in log books. Perform a variety of custodial functions around the pool area; vacuum pool, scrub tiles and hose down deck; maintain washrooms and showers. Assists in planning and conducting community events, general programs, and facility rentals; sets up and takes down tables, chairs, and equipment for classes, activities, events, and meetings. Provide basic facility maintenance. Receive and process payments; input data into the computer; operate the cash register; compute change and issue receipts. WATER SAFETY INSTRUCTOR Instruct classes; prepare lesson plans; conduct American Red Cross swimming lessons ranging from Parent/Child Aquatics to Learn to Swim Level Six. Lead and conduct specialized aquatics programming consistent with the programs as outlined by the City of San Clemente Beaches, Parks and Recreation Department. Provide safe and enjoyable program activities to participants; communicate progress and assessments to participants and/or parents. Proctor City swim evaluations, and review swimming techniques of swim lesson participants; provide feedback as necessary to ensure correct level placement. Observe swimmers in the pool and the surrounding area; provide emergency response, as necessary; and remove hazards from pool area to maintain a safe environment. Perform emergency rescues; perform first-aid measures, including mouth-to-mask resuscitation. Perform preventative maintenance and repairs on facilities and equipment, including monitoring chemical balance in pools, assisting with the cleaning and repair of the pool and facilities, and related functions. Compile daily, weekly and monthly attendance sheets; maintain records. Maintain records on pool activities and operations; document information in log books. Perform a variety of custodial functions around the pool area; vacuum pool, scrub tiles and hose down deck; maintain washrooms and showers. Assists in conducting aquatics events, programs, and facility rentals; sets up and takes down tables, chairs, and equipment for classes, activities, events, and meetings. Provide basic facility maintenance. Provide customer service and general information to the public, in person and over the phone. Perform related duties and responsibilities as required. HEAD LIFEGUARD Plan, schedule, and instruct swim and safety classes; ensure compliance with American Red Cross guidelines. Supervise daily pool operations pursuant to Division policies and procedures; maintain records on activities and operations. Perform maintenance and repairs on facilities and equipment, including monitoring chemical balance in pools, and related functions. Supervise the daily activities and swim teaching techniques of pool lifeguards; provide additional training, as necessary, to ensure proper safety precautions. Observe swimmers in the pool and the surrounding area; provide emergency assistance, as necessary. Perform emergency rescues; perform lifesaving and First Aid techniques, including mouth-to-mask resuscitation. Enforce facility policies, rules, and regulations for ensuring adherence to proper safety standards. Perform a variety of custodial functions around the pool area; vacuum pool, scrub tiles and hose down deck; maintain washrooms and showers. Prepare financial, attendance, and program reports. Serve as a customer service liaison to the general public and City staff; assist in registering pool patrons and promoting publicity materials. Remove hazards from pool area; maintain safe environment. Assist in planning and conducting community events, general programs, and facility rentals; set up and takes down tables, chairs, and equipment for classes, activities, events, and meetings. Provide basic facility maintenance. Receive and process payments; input data into the computer; operate the cash register; compute change and issue receipts. Assist with annual cleaning and repair of pool and building. Perform related duties and responsibilities as required. Typical Qualifications POOL LIFEGUARD Experience and Training: No experience required; we hire, train, and certify in American Red Cross Lifeguard Training. Must be at least 16 years of age. WATER SAFETY INSTRUCTOR Experience: Three months of experience as a swim instructor, and/or aquatic fitness instructor preferred. Education: Must possess a current certificate in American Red Cross Water Safety (WSI) or equivalent, and specialized lifeguard training. License or Certificate: Possession of a current Lifeguard Training Certificate issued by the American Red Cross. Possession of a C.P.R. for the Professional Rescuer Certificate issued by the American Red Cross or the American Heart Association. Possession of Water Safety Instructor Certificateissued by the American Red Cross. Possession of First Aid Certificate that meets State of California Title 22 requirements or incumbent must take the first class offered by the City of San Clemente. Possession of Aquatic Exercise Certification preferred. HEAD LIFEGUARD Education: Equivalent to completion of the twelfth grade, supplemented by specialized lifeguard training. Experience: Three (3) seasons of responsible experience as a lifeguard and swim instructor. Experience as an American Red Cross instructor and college level work in recreation, physical education, education, or a related field is desirable. License or Certificate: Possession of a current Lifeguard Training Certificate issued by the American Red Cross. Possession of a C.P.R. for the Professional Rescuer Certificate issued by the American Red Cross or the American Heart Association. Possession of Water Safety Instructor Certificateissued by the American Red Cross. Possession of First Aid Certificate that meets State of California Title 22 requirements or incumbent must take the first class offered by the City of San Clemente. Possession of Aquatic Exercise Certification preferred. Supplemental Information WORKING CONDITIONS Environmental Conditions : Pool environment. Physical Conditions : Essential functions require maintaining physical condition necessary for swimming, running, walking, crouching or crawling; walking, standing or sitting for extended periods of time. Aquatic physical fitness: the ability to swim 300 yards, tread water for a minimum of five minutes, lift and/or move over 50 pounds and retrieve/lift heavy swimmers. APPLICATION AND SELECTION All applicants must submit a completed City of San Clemente application form and supplemental questionnaire in order to be considered. Applications will not be accepted by fax or email. Applications must be submitted via the City's web site at http://san-clemente.org/jobs . All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of written, performance, or oral exams to evaluate the applicant's skill, training, and experience. Prior to employment, the prospective candidate must successfully complete a background review, medical examination, including drug screen, and be fingerprinted, all at City expense. If selected, written identification showing entitlement to legally work in the United States will be required. In order to be considered for tryouts, applicants must be at least 16 years of age, complete an online Application. Those invited to the tryout will be provided with a Supplemental Questionnaire which must be turned in with a live signature at the time the candidate is scheduled to tryout. Copies of all current, required certifications must be attached to the Supplemental Questionnaire in order for applicants to participate in the tryouts. SUPPLEMENTAL QUESTIONNAIRE All applicants must complete the Required Supplemental Questionnaire form, which will be sent to them if invited to the tryouts. TESTING PROCEDURE: Tryouts for the position will be held periodically at the San Clemente Aquatics Center, at 987 Avenida Vista Hermosa, San Clemente, CA, 92673. Qualified candidates will be notified if they are selected to participate in tryouts, and the date the tryouts will be held. During the tryouts, candidates must complete a variety of swimming and life-saving skill assessments, some of which must be done within a prescribed time period. The most successful candidates will be invited for an interview, typically on the same day, and will be evaluated on the basis of education, training, and work experience. If candidates are invited to tryout, they should bring warm clothes, a swim suit, a towel, and clothes for the oral interview. If candidates have their own CPR mask, they should bring that also. Please note that only Pool Lifeguard or Pool Lifeguard/Water Safety Instructor candidates will be permitted to attend the tryouts. NOTE: Applicants under the age of 18 must have a parent or guardian sign the Supplemental Questionnaire prior to participating in any tryouts. The form must be brought to the tryouts. Anyone under the age of 18 that does not have the Questionnaire signed by a parent or guardian will not be allowed to participate in the tryouts. EQUAL OPPORTUNITY EMPLOYER Employment decisions are made without regard to race, color, religion, national origin, ancestry, physical or mental disability, medical condition, marital status, sex, sexual orientation, pregnancy, childbirth, or related medical conditions, gender, gender identity, gender expression, genetic information, or age. In accordance with the ADA, candidates that require accommodation to perform the tasks of this position should contact Human Resources to inform them of the accommodation requested. NOTE: The provisions of this bulletin do not constitute an express or implied contract and any provisions contained herein may be modified or revoked without notice. This part-time position is restricted to 1,500 work hours in a 12-month period and does not qualify to receive City benefits, except those required by law. This position is exempt from membership in CalPERS. Beginning January 1, 2024, part-time employees will be provided 40 hours of paid sick leave each year. Part-time employees do not belong to the Social Security system. However, each part-time employee will be enrolled in a mandatory 457 PTS Deferred Compensation plan based upon 7.5% of gross pay with costs being shared equally by the employee and the City.
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Public Trust Liaison Annual Salary Range: $69,867 - $93,160 FLSA Non-Exempt / Union Represented This position requires only one day in office per month. About the Office The Office of the Public Trust Liaison helps educate members of the public about how the State Bar can help them within the areas of our public protection mission. With an initial focus on attorney discipline and admissions issues, the Public Trust Liaison receives inquiries, responds to questions and concerns brought by members of the public that remain unresolved through other channels, and investigates to ensure proper procedures are followed. The Public Trust Liaison focuses on being proactive, independent, impartial, and confidential. The Ideal Candidate The Office of Public Trust Liaison seeks a Public Trust Representative II (PTR II) with excellent customer service skills. The PTR II will respond to inquiries about State Bar programs and functions and, when applicable, refer the caller to the correct resource or partnering office for resolution. The PTR II will also address questions, concerns, or suggestions about improving the discipline or admission systems. The PRT II is expected to resolve each inquiry promptly by clarifying issues, researching answers, and implementing solutions. Because many of the inquiries that the Office of Public Trust Liaison receives are of legal concern, the PTR II will need to understand what constitutes legal advice and refrain from providing it. Definition Under general supervision, a Public Trust Representative II receives and responds to inquiries and complaints from the public, State Bar members, and representatives of outside agencies concerning State Bar programs, services, membership, hotlines, and processes, such as the attorney discipline process, the admissions process, through phone, in-person, email, and other forms of contact. Distinguishing Characteristics This is a journey-level classification, responsible for independently providing information and assistance to the public, State Bar members, and representatives of outside agencies. The Public Trust Representative II classification is distinguished from the Public Trust Representative I classification by the incumbent's ability to independently receive and accurately respond to a broad range of inquiries and determine the best avenue for solution of various problems. Examples Of Essential Duties Duties may include, but are not limited to the following: • Receives a large volume of inquiries and complaints by telephone, email, in-person, and other forms of contact; concerning services provided by the State Bar, possible attorney misconduct, State Bar records, and/or State Bar programs, membership, and hotlines. • Listens to the inquiry or complaint and determines the best avenue for solution of the problem, including whether the customer should be directed to a different department or agency; directs him/her to the appropriate website, publication, phone number, or other sources of information. • In a professional and courteous manner, provides accurate information to individuals regarding the functions of the State Bar and services provided which may include the complaint process, how to submit a complaint, complaint status, application status, and other information. • Mails or emails necessary forms or assists customer with locating forms on-line. • Assists individuals who have disabilities, are unable to read or write, or are Spanish speakers in completing necessary forms or submitting written information. • Research inquiries utilizing the State Bar's case management system or other sources of information. • Enters and updates information in the computer system concerning inquiries and complaints, including entering initial information, records of verbal and written communications concerning an inquiry or complaint, actions taken for resolution and information necessary for forwarding an inquiry or complaint for further investigation and action. • Assists in the preparation of statistical and other reports as required. • Follows up with individuals to request further information and documentation regarding an inquiry or complaint and/or ensure the inquiry has been addressed. • Prepares letters or other routine correspondence to the public, attorneys, or other staff. • May perform several other similar or related duties which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge Of: • Principles of effective customer service and telephone interviewing. • Basic techniques of electronic and hard copy record and file organization. • Modern office practices and procedures, including the use of standard computer software such as Microsoft Office and case management system applications. • Problem identification and evaluation principles. • The basic rules of vocabulary, grammar, spelling, and punctuation as specified in Webster's New Collegiate Dictionary. • Business math for completing non-technical calculations such as addition, subtraction, multiplication, and division. • Laws, regulations, and codes governing access to and use of confidential information. • Principles of effective time management. • Electronic information and database record keeping systems. • State Bar operations and services, and applicable rules and regulations associated with area of assignment. Ability To: • Actively listen to inquiries or complaints, solicit necessary information, use sound judgment when evaluating a wide variety of information, identify alternatives, and determine the appropriate response and/or course of action. • Remain calm and maintain a professional demeanor in conversations with customers who are irate and demanding or may have difficulty expressing themselves. • Demonstrate effective writing and verbal presentation skills. • Communicate clearly and effectively by telephone and in person with individuals from various socioeconomic backgrounds and cultures, in a non-judgmental manner. • Obtain and present material in person, by telephone, electronically, and in writing. • Always provide excellent customer service. • Prioritize calls and assignments to meet individual and team goals in a fast-paced environment. • Establish and maintain effective working relationships with co-workers, supervisors, other agencies, and members of the public. • Enter and retrieve information from/into a database or case management system and maintain accurate records. • Work independently and in a collaborative team environment. • Learn, retain, and communicate information regarding operations, services, and programs provided by the various State Bar departments; as well as services provided by other agencies to which customers may be referred. • Understand what constitutes legal advice and refrain from providing legal advice. • Maintain the confidentiality of information. Minimum Qualifications: Education: • Possession of an Associate of Arts or Associate of Science degree or equivalent to two years of college level coursework from an accredited college or university in a field that provides the required knowledge and abilities. Experience: • Minimum one (1) year experience as a Public Service Representative I for the State Bar or two (2) years' experience receiving and responding to a broad range of inquiries and complaints from the public, requiring knowledge and explanation of a variety of policies, programs, and processes. Additional experience in a field that provides the required knowledge and abilities may be substituted for the required education. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: • None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Mar 08, 2024
Full Time
Job Description Office of Public Trust Liaison Annual Salary Range: $69,867 - $93,160 FLSA Non-Exempt / Union Represented This position requires only one day in office per month. About the Office The Office of the Public Trust Liaison helps educate members of the public about how the State Bar can help them within the areas of our public protection mission. With an initial focus on attorney discipline and admissions issues, the Public Trust Liaison receives inquiries, responds to questions and concerns brought by members of the public that remain unresolved through other channels, and investigates to ensure proper procedures are followed. The Public Trust Liaison focuses on being proactive, independent, impartial, and confidential. The Ideal Candidate The Office of Public Trust Liaison seeks a Public Trust Representative II (PTR II) with excellent customer service skills. The PTR II will respond to inquiries about State Bar programs and functions and, when applicable, refer the caller to the correct resource or partnering office for resolution. The PTR II will also address questions, concerns, or suggestions about improving the discipline or admission systems. The PRT II is expected to resolve each inquiry promptly by clarifying issues, researching answers, and implementing solutions. Because many of the inquiries that the Office of Public Trust Liaison receives are of legal concern, the PTR II will need to understand what constitutes legal advice and refrain from providing it. Definition Under general supervision, a Public Trust Representative II receives and responds to inquiries and complaints from the public, State Bar members, and representatives of outside agencies concerning State Bar programs, services, membership, hotlines, and processes, such as the attorney discipline process, the admissions process, through phone, in-person, email, and other forms of contact. Distinguishing Characteristics This is a journey-level classification, responsible for independently providing information and assistance to the public, State Bar members, and representatives of outside agencies. The Public Trust Representative II classification is distinguished from the Public Trust Representative I classification by the incumbent's ability to independently receive and accurately respond to a broad range of inquiries and determine the best avenue for solution of various problems. Examples Of Essential Duties Duties may include, but are not limited to the following: • Receives a large volume of inquiries and complaints by telephone, email, in-person, and other forms of contact; concerning services provided by the State Bar, possible attorney misconduct, State Bar records, and/or State Bar programs, membership, and hotlines. • Listens to the inquiry or complaint and determines the best avenue for solution of the problem, including whether the customer should be directed to a different department or agency; directs him/her to the appropriate website, publication, phone number, or other sources of information. • In a professional and courteous manner, provides accurate information to individuals regarding the functions of the State Bar and services provided which may include the complaint process, how to submit a complaint, complaint status, application status, and other information. • Mails or emails necessary forms or assists customer with locating forms on-line. • Assists individuals who have disabilities, are unable to read or write, or are Spanish speakers in completing necessary forms or submitting written information. • Research inquiries utilizing the State Bar's case management system or other sources of information. • Enters and updates information in the computer system concerning inquiries and complaints, including entering initial information, records of verbal and written communications concerning an inquiry or complaint, actions taken for resolution and information necessary for forwarding an inquiry or complaint for further investigation and action. • Assists in the preparation of statistical and other reports as required. • Follows up with individuals to request further information and documentation regarding an inquiry or complaint and/or ensure the inquiry has been addressed. • Prepares letters or other routine correspondence to the public, attorneys, or other staff. • May perform several other similar or related duties which are consistent with the general level of the job and the responsibilities described. Employment Standards Knowledge Of: • Principles of effective customer service and telephone interviewing. • Basic techniques of electronic and hard copy record and file organization. • Modern office practices and procedures, including the use of standard computer software such as Microsoft Office and case management system applications. • Problem identification and evaluation principles. • The basic rules of vocabulary, grammar, spelling, and punctuation as specified in Webster's New Collegiate Dictionary. • Business math for completing non-technical calculations such as addition, subtraction, multiplication, and division. • Laws, regulations, and codes governing access to and use of confidential information. • Principles of effective time management. • Electronic information and database record keeping systems. • State Bar operations and services, and applicable rules and regulations associated with area of assignment. Ability To: • Actively listen to inquiries or complaints, solicit necessary information, use sound judgment when evaluating a wide variety of information, identify alternatives, and determine the appropriate response and/or course of action. • Remain calm and maintain a professional demeanor in conversations with customers who are irate and demanding or may have difficulty expressing themselves. • Demonstrate effective writing and verbal presentation skills. • Communicate clearly and effectively by telephone and in person with individuals from various socioeconomic backgrounds and cultures, in a non-judgmental manner. • Obtain and present material in person, by telephone, electronically, and in writing. • Always provide excellent customer service. • Prioritize calls and assignments to meet individual and team goals in a fast-paced environment. • Establish and maintain effective working relationships with co-workers, supervisors, other agencies, and members of the public. • Enter and retrieve information from/into a database or case management system and maintain accurate records. • Work independently and in a collaborative team environment. • Learn, retain, and communicate information regarding operations, services, and programs provided by the various State Bar departments; as well as services provided by other agencies to which customers may be referred. • Understand what constitutes legal advice and refrain from providing legal advice. • Maintain the confidentiality of information. Minimum Qualifications: Education: • Possession of an Associate of Arts or Associate of Science degree or equivalent to two years of college level coursework from an accredited college or university in a field that provides the required knowledge and abilities. Experience: • Minimum one (1) year experience as a Public Service Representative I for the State Bar or two (2) years' experience receiving and responding to a broad range of inquiries and complaints from the public, requiring knowledge and explanation of a variety of policies, programs, and processes. Additional experience in a field that provides the required knowledge and abilities may be substituted for the required education. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements: • None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
CITY OF EL SEGUNDO, CA
El Segundo, California, United States
Description CLICK HERE TO VIEW THE RECRUITMENT BROCHURE AND BENEFITS This is an Open-Competitive recruitment. This recruitment is open on a continuous basis with the first review of applications on Thursday, May 2 , 2024 at 5 p.m. This recruitment requires that a cover letter addressing your professional environmental programs experience and resume be uploaded with the application to be considered complete. Applicants appearing best qualified based upon a review of the application materials will be invited to participate in an interview. Applications received after March 28, 2024, may not be considered. Applicants are encouraged to apply immediately as this recruitment may close at any time. Under general direction, plans, manages, supervises and coordinates the activity and operation of the Building Safety Division and serves as the City's Building Official. The City of El Segundo seeks a Building Safety Manager to join its Community Development team. This position requires a dynamic and motivated individual willing to contribute to the innovative changes happening in the El Segundo Community. The successful candidate will be responsible for the oversight, planning, and management of the Building Safety Division. The Building Safety Manager will liaise with other City departments and external agencies to coordinate activities and ensure compliance with relevant regulations. Additionally, the Manager will serve as the City's Building Official and carry out related duties as directed. The ideal candidate will possess exceptional leadership and organizational skills, and have strong knowledge and understanding of relevant regulations and codes. Candidates for this position should be effective communicators, both verbal and written, with strong interpersonal skills, attention to detail, integrity, and self-management skills. Essential Functions: Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class. Characteristic Duties and Responsibilities: Plans, manages and coordinates the activity and operation of the Building Safety Division; determines and develops policies and procedures for the Building Safety Division activities including checking plans, issuing permits and inspecting buildings for structural, electrical, mechanical, plumbing, zoning and fire prevention in compliance with state and federal laws, local codes, ordinances and regulations; tracks construction activity, permits issued and plan checks completed; may personally perform a variety of difficult plan checking activities. Develops and improves processes to ensure the highest level of overall customer service experience through the City's development process; Directs staff to provide the best customer service possible within appropriate policies, procedures and specifications. Researches, analyzes and interprets code requirements, new materials and methods of construction; resolves field, design and office problems regarding the application or interpretation of codes and regulations. Prepares, implements and monitors the Division budget; tracks revenue and expenditures; administers Developer Deposit Trust Accounts and Impact Fees; oversees the work of consultants in related activities. Provides leadership, program development, management and coordination of programs and services; serves as liaison with the community, members of the building trades, professional groups and other external contacts and resources for the City. Coordinates Division activities with other programs, departments or staff to ensure program delivery according to appropriate policies, procedures and specifications. Resolves discrepancies or procedural problems and responds to program management and/or program delivery questions ensuring necessary follow-up occurs; controls program records for operational and budget accountability. Confers with and advises staff and program participants by providing advice, problem solving assistance, answers to questions and interpretation of program goals and policy. Directly and through subordinate supervisors, hires, directs work efforts and evaluates staff; provides for and/or conducts staff development; establishes work methods and standards; initiates corrective and/or disciplinary action and responds to grievances and complaints according to established personnel policies and procedures and in consultation with the Director and Human Resources. Essential Job Functions Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class. Characteristic Duties and Responsibilities: Plans, manages and coordinates the activity and operation of the Building Safety Division; determines and develops policies and procedures for the Building Safety Division activities including checking plans, issuing permits and inspecting buildings for structural, electrical, mechanical, plumbing, zoning and fire prevention in compliance with state and federal laws, local codes, ordinances and regulations; tracks construction activity, permits issued and plan checks completed; may personally perform a variety of difficult plan checking activities. Develops and improves processes to ensure the highest level of overall customer service experience through the City's development process; Directs staff to provide the best customer service possible within appropriate policies, procedures and specifications. Researches, analyzes and interprets code requirements, new materials and methods of construction; resolves field, design and office problems regarding the application or interpretation of codes and regulations. Prepares, implements and monitors the Division budget; tracks revenue and expenditures; administers Developer Deposit Trust Accounts and Impact Fees; oversees the work of consultants in related activities. Provides leadership, program development, management and coordination of programs and services; serves as liaison with the community, members of the building trades, professional groups and other external contacts and resources for the City. Coordinates Division activities with other programs, departments or staff to ensure program delivery according to appropriate policies, procedures and specifications. Resolves discrepancies or procedural problems and responds to program management and/or program delivery questions ensuring necessary follow-up occurs; controls program records for operational and budget accountability. Confers with and advises staff and program participants by providing advice, problem solving assistance, answers to questions and interpretation of program goals and policy. Directly and through subordinate supervisors, hires, directs work efforts and evaluates staff; provides for and/or conducts staff development; establishes work methods and standards; initiates corrective and/or disciplinary action and responds to grievances and complaints according to established personnel policies and procedures and in consultation with the Director and Human Resources. Qualifications KNOWLEDGE, SKILLS AND OTHER CHARACTERISTICS: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Principles and practices of building safety, plumbing, electrical and mechanical systems. California Building Standards Code including building, mechanical, electrical, plumbing, fire, disability access, and other state codes. El Segundo Municipal Code, including zoning code. Plan checking methods and techniques. Methods, materials, techniques and practices employed in building inspection, design and construction. Budget preparation and implementation. Computer permit systems and ability to identify and generate required reports. Principles and practices of effective management and supervision. Project management principles and practices. Skill In: Conducting complex building inspections and plans checks. Reading complex blueprints/specifications and determining compliance with codes. Program development, implementation and evaluation. Assessing objectives and operational requirements to develop and implement appropriate operational plans, policies and procedures. Managing, developing, motivating and evaluating staff. Managing special projects, activities and programs. Conducting research and preparing clear, concise and comprehensive reports. Understanding and applying complex regulations, procedures and guidelines. Communicating effectively orally and in writing. Using personal computers and job related software. Working under pressure, handling significant problems and tasks that arise simultaneously and/or unexpectedly. Establishing and maintaining effective working relationships with staff, other City employees, members of the building trades and the public. Licensing/Certification Requirements: International Code Council (ICC) certification as a Building Official is required within six (6) months of appointment. Certified Access Specialist (CASp) certification by the State of California Division of State Architecture as an expert in disability access laws is highly desirable. Possession of a valid California driver's license. Qualifications Guidelines: Education: Bachelor's degree (120 units) from an accredited college or university in Civil Engineering, Public Administration, Business Administration, Architecture or a directly related field. Experience: Five (5) years of professional experience as a structural engineer, journey level Building Inspector or Certified Plans Examiner, including experience in building inspection, plan review and enforcement of building codes and two (2) years of supervisory experience. Supplemental Information Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity. MANAGEMENT/ CONFIDENTIALEMPLOYEES (M&C) Benefit Summary PERS Retirement : Miscellaneous employees - Tier I-2% @ 55 . Tier II-2%@60 for individuals employed by the City on or after 12/30/12 who are already PERS members.Tier I and II members pay 7% of PERS member share and 1% shall be employee-paid cost-sharing of the City's contribution under Gov. Code section 20516(a).Single highest year is coordinated with Social Security and Medicare. PERS 2%@62 for new employees/members hired on or after 1/1/13.Three year average coordinated with Social Security and Medicare.Members pay 50% of normal cost (6.75%). Safety employees (Battalion Chiefs) - 3% @ 55 for current employees and individuals hired by the City who are already PERS members.Single highest year. Employees pay a total of 12% towards retirement. 2.7%@5 7 for new employees/members hired on or after 1/1/13.Three year average final compensation.Members pay 50% of normal cost . Social Security: The City matches employee’s Social Security contribution, which is 6.2% of your salary and is made on a pre-tax basis. The 2024 Social Security income cap is $168,600. Medical -Monthly medical contribution of $1,750 ($932 for medical and $818 for flex dollars). Flex dollars may be used toward a medical premium and/or deferred compensation plan. Employees are responsible for paying any out-of-pocket balance of the medical plan premium through a pre-tax payroll deduction. Deferred Compensation: Voluntary participation in Mission Sqaure 457 plan. Dental & Vision :MetLife Dental and VSP vision benefits are provided. Flex Plan :Section 125 Plan, allows for payment of employee-paid insurance, medical treatment, and dependent care expenses with pre-tax dollars. Employee Assistance Program : Employees are eligible for the basic level of service. Life Insurance :$50,000 term life policy provided by City; employee can purchase additional self and dependent coverage at group rates. Long-Term Disability: In addition to basic LTD plan (662/3 % of first $9,750 after 60-day waiting period), City provides Executive LTD which pays 75% of first $12,000 of employee's salary less the amount of any other income, up to a total of $2,500.Applies to non job-related occurrences.90 day waiting period. Holidays :11 fixed paid holidays plus one day of personal leave/floating holiday per year.Battalion Chiefs paid 156 hours. Vacation Leave :96 hours (1-5 years); 120 hours (6 - 10 years); 144 hours (11 - 14 years): 200 hours after 14 years.Leave can be used after 6 months of service.Annual cash conversion option. Upon reaching "E" step, employees accrue vacation based on total years of public sector service. Sick Leave :8 hours per month. Administrative Leave: Mid-Management and Confidential positions shall recieveup to 56 hours per calendar yearupon reccommendation of the Department Director and approval of the City Manager. Bereavement Leave: Three (3) working days (or 40 hours where travel is 500 miles or more) for qualifying incident. Tuition Reimbursement :Up to $2,000/year for work-related college courses. Cell Phone Stipend: City cell phone provided depending on position. Educational Incentive Pay :Battalion Chief $1170.19/mo for Bachelor's, $1755.28 for Master's. Certification Pay :$585.09 Chief Officer Cert Pay for Battalion Chiefs. Other : Uniform Allowance ($40/mo) for Battalion Chiefs; Voluntary participation in Credit Union; Payroll Direct Deposit; Long-Term Care (premiums paid by employee). 1/14; 12/15; 8/19; 8/22; 24 Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Description CLICK HERE TO VIEW THE RECRUITMENT BROCHURE AND BENEFITS This is an Open-Competitive recruitment. This recruitment is open on a continuous basis with the first review of applications on Thursday, May 2 , 2024 at 5 p.m. This recruitment requires that a cover letter addressing your professional environmental programs experience and resume be uploaded with the application to be considered complete. Applicants appearing best qualified based upon a review of the application materials will be invited to participate in an interview. Applications received after March 28, 2024, may not be considered. Applicants are encouraged to apply immediately as this recruitment may close at any time. Under general direction, plans, manages, supervises and coordinates the activity and operation of the Building Safety Division and serves as the City's Building Official. The City of El Segundo seeks a Building Safety Manager to join its Community Development team. This position requires a dynamic and motivated individual willing to contribute to the innovative changes happening in the El Segundo Community. The successful candidate will be responsible for the oversight, planning, and management of the Building Safety Division. The Building Safety Manager will liaise with other City departments and external agencies to coordinate activities and ensure compliance with relevant regulations. Additionally, the Manager will serve as the City's Building Official and carry out related duties as directed. The ideal candidate will possess exceptional leadership and organizational skills, and have strong knowledge and understanding of relevant regulations and codes. Candidates for this position should be effective communicators, both verbal and written, with strong interpersonal skills, attention to detail, integrity, and self-management skills. Essential Functions: Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class. Characteristic Duties and Responsibilities: Plans, manages and coordinates the activity and operation of the Building Safety Division; determines and develops policies and procedures for the Building Safety Division activities including checking plans, issuing permits and inspecting buildings for structural, electrical, mechanical, plumbing, zoning and fire prevention in compliance with state and federal laws, local codes, ordinances and regulations; tracks construction activity, permits issued and plan checks completed; may personally perform a variety of difficult plan checking activities. Develops and improves processes to ensure the highest level of overall customer service experience through the City's development process; Directs staff to provide the best customer service possible within appropriate policies, procedures and specifications. Researches, analyzes and interprets code requirements, new materials and methods of construction; resolves field, design and office problems regarding the application or interpretation of codes and regulations. Prepares, implements and monitors the Division budget; tracks revenue and expenditures; administers Developer Deposit Trust Accounts and Impact Fees; oversees the work of consultants in related activities. Provides leadership, program development, management and coordination of programs and services; serves as liaison with the community, members of the building trades, professional groups and other external contacts and resources for the City. Coordinates Division activities with other programs, departments or staff to ensure program delivery according to appropriate policies, procedures and specifications. Resolves discrepancies or procedural problems and responds to program management and/or program delivery questions ensuring necessary follow-up occurs; controls program records for operational and budget accountability. Confers with and advises staff and program participants by providing advice, problem solving assistance, answers to questions and interpretation of program goals and policy. Directly and through subordinate supervisors, hires, directs work efforts and evaluates staff; provides for and/or conducts staff development; establishes work methods and standards; initiates corrective and/or disciplinary action and responds to grievances and complaints according to established personnel policies and procedures and in consultation with the Director and Human Resources. Essential Job Functions Essential functions, as defined under the Americans with Disabilities Act, may include the following duties and responsibilities, knowledge, skills and other characteristics. This list of duties and responsibilities is ILLUSTRATIVE ONLY, and is not a comprehensive listing of all functions and tasks performed by positions in this class. Characteristic Duties and Responsibilities: Plans, manages and coordinates the activity and operation of the Building Safety Division; determines and develops policies and procedures for the Building Safety Division activities including checking plans, issuing permits and inspecting buildings for structural, electrical, mechanical, plumbing, zoning and fire prevention in compliance with state and federal laws, local codes, ordinances and regulations; tracks construction activity, permits issued and plan checks completed; may personally perform a variety of difficult plan checking activities. Develops and improves processes to ensure the highest level of overall customer service experience through the City's development process; Directs staff to provide the best customer service possible within appropriate policies, procedures and specifications. Researches, analyzes and interprets code requirements, new materials and methods of construction; resolves field, design and office problems regarding the application or interpretation of codes and regulations. Prepares, implements and monitors the Division budget; tracks revenue and expenditures; administers Developer Deposit Trust Accounts and Impact Fees; oversees the work of consultants in related activities. Provides leadership, program development, management and coordination of programs and services; serves as liaison with the community, members of the building trades, professional groups and other external contacts and resources for the City. Coordinates Division activities with other programs, departments or staff to ensure program delivery according to appropriate policies, procedures and specifications. Resolves discrepancies or procedural problems and responds to program management and/or program delivery questions ensuring necessary follow-up occurs; controls program records for operational and budget accountability. Confers with and advises staff and program participants by providing advice, problem solving assistance, answers to questions and interpretation of program goals and policy. Directly and through subordinate supervisors, hires, directs work efforts and evaluates staff; provides for and/or conducts staff development; establishes work methods and standards; initiates corrective and/or disciplinary action and responds to grievances and complaints according to established personnel policies and procedures and in consultation with the Director and Human Resources. Qualifications KNOWLEDGE, SKILLS AND OTHER CHARACTERISTICS: To perform this job successfully, an individual must be able to perform each essential function. The requirements listed below are representative of the knowledge, skill, and/or ability required. Knowledge of: Principles and practices of building safety, plumbing, electrical and mechanical systems. California Building Standards Code including building, mechanical, electrical, plumbing, fire, disability access, and other state codes. El Segundo Municipal Code, including zoning code. Plan checking methods and techniques. Methods, materials, techniques and practices employed in building inspection, design and construction. Budget preparation and implementation. Computer permit systems and ability to identify and generate required reports. Principles and practices of effective management and supervision. Project management principles and practices. Skill In: Conducting complex building inspections and plans checks. Reading complex blueprints/specifications and determining compliance with codes. Program development, implementation and evaluation. Assessing objectives and operational requirements to develop and implement appropriate operational plans, policies and procedures. Managing, developing, motivating and evaluating staff. Managing special projects, activities and programs. Conducting research and preparing clear, concise and comprehensive reports. Understanding and applying complex regulations, procedures and guidelines. Communicating effectively orally and in writing. Using personal computers and job related software. Working under pressure, handling significant problems and tasks that arise simultaneously and/or unexpectedly. Establishing and maintaining effective working relationships with staff, other City employees, members of the building trades and the public. Licensing/Certification Requirements: International Code Council (ICC) certification as a Building Official is required within six (6) months of appointment. Certified Access Specialist (CASp) certification by the State of California Division of State Architecture as an expert in disability access laws is highly desirable. Possession of a valid California driver's license. Qualifications Guidelines: Education: Bachelor's degree (120 units) from an accredited college or university in Civil Engineering, Public Administration, Business Administration, Architecture or a directly related field. Experience: Five (5) years of professional experience as a structural engineer, journey level Building Inspector or Certified Plans Examiner, including experience in building inspection, plan review and enforcement of building codes and two (2) years of supervisory experience. Supplemental Information Disaster Service Worker: In accordance with Government Code Section 3100, City of El Segundo employees, in the event of a disaster, are considered disaster service workers and may be asked to respond accordingly. The City of El Segundo is an Equal Opportunity Employer, committed to supporting Diversity, Equity, and Inclusion initiatives to build and sustain an environment that values diversity. MANAGEMENT/ CONFIDENTIALEMPLOYEES (M&C) Benefit Summary PERS Retirement : Miscellaneous employees - Tier I-2% @ 55 . Tier II-2%@60 for individuals employed by the City on or after 12/30/12 who are already PERS members.Tier I and II members pay 7% of PERS member share and 1% shall be employee-paid cost-sharing of the City's contribution under Gov. Code section 20516(a).Single highest year is coordinated with Social Security and Medicare. PERS 2%@62 for new employees/members hired on or after 1/1/13.Three year average coordinated with Social Security and Medicare.Members pay 50% of normal cost (6.75%). Safety employees (Battalion Chiefs) - 3% @ 55 for current employees and individuals hired by the City who are already PERS members.Single highest year. Employees pay a total of 12% towards retirement. 2.7%@5 7 for new employees/members hired on or after 1/1/13.Three year average final compensation.Members pay 50% of normal cost . Social Security: The City matches employee’s Social Security contribution, which is 6.2% of your salary and is made on a pre-tax basis. The 2024 Social Security income cap is $168,600. Medical -Monthly medical contribution of $1,750 ($932 for medical and $818 for flex dollars). Flex dollars may be used toward a medical premium and/or deferred compensation plan. Employees are responsible for paying any out-of-pocket balance of the medical plan premium through a pre-tax payroll deduction. Deferred Compensation: Voluntary participation in Mission Sqaure 457 plan. Dental & Vision :MetLife Dental and VSP vision benefits are provided. Flex Plan :Section 125 Plan, allows for payment of employee-paid insurance, medical treatment, and dependent care expenses with pre-tax dollars. Employee Assistance Program : Employees are eligible for the basic level of service. Life Insurance :$50,000 term life policy provided by City; employee can purchase additional self and dependent coverage at group rates. Long-Term Disability: In addition to basic LTD plan (662/3 % of first $9,750 after 60-day waiting period), City provides Executive LTD which pays 75% of first $12,000 of employee's salary less the amount of any other income, up to a total of $2,500.Applies to non job-related occurrences.90 day waiting period. Holidays :11 fixed paid holidays plus one day of personal leave/floating holiday per year.Battalion Chiefs paid 156 hours. Vacation Leave :96 hours (1-5 years); 120 hours (6 - 10 years); 144 hours (11 - 14 years): 200 hours after 14 years.Leave can be used after 6 months of service.Annual cash conversion option. Upon reaching "E" step, employees accrue vacation based on total years of public sector service. Sick Leave :8 hours per month. Administrative Leave: Mid-Management and Confidential positions shall recieveup to 56 hours per calendar yearupon reccommendation of the Department Director and approval of the City Manager. Bereavement Leave: Three (3) working days (or 40 hours where travel is 500 miles or more) for qualifying incident. Tuition Reimbursement :Up to $2,000/year for work-related college courses. Cell Phone Stipend: City cell phone provided depending on position. Educational Incentive Pay :Battalion Chief $1170.19/mo for Bachelor's, $1755.28 for Master's. Certification Pay :$585.09 Chief Officer Cert Pay for Battalion Chiefs. Other : Uniform Allowance ($40/mo) for Battalion Chiefs; Voluntary participation in Credit Union; Payroll Direct Deposit; Long-Term Care (premiums paid by employee). 1/14; 12/15; 8/19; 8/22; 24 Closing Date/Time: Continuous
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Assistant Athletics Director of Community Partnerships and Revenue Generation Intercollegiate Athletics Job #531729 First Review Date: Monday, October 16 2023 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #531729) Administrator I, Assistant Athletics Director of Community Partnerships and Revenue Generation, Salary Range: $3,750.00-$11,146.00 monthly. Anticipated hiring Range $5417-$6,250 monthly. Appointments are typically made at the beginning of the salary range. Salary is commensurate with qualifications and experience. This is a full-time/ benefited/exempt, 12-month pay plant position in the Athletics Department. This position is an Administrator 1 in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information can be found at: http://www.calstate.edu/HRAdm/policies/mpp.shtml . This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Partnership: The Cal Poly Humboldt Department of Athletics and Playfly Aspire have formed a relationship to develop a world-class ticket and sponsorship sales team in Arcata, CA. Cal Poly Humboldt has employed the services of Playfly Aspire because it combines progressive strategies and distinguished execution. Led by expert professionals that stand at the top of the ticket sales and customer service industry, Cal Poly Humboldt Athletics and its fans will benefit from the commitment to integrity, the most professional ticket sales operation globally and the superior customer service that Playfly Aspire brings to every partner. Cal Poly Humboldt Athletics and The Playfly Aspire encourage and value a diverse workforce and both are equal opportunity employers. Position Summary: In this position, as department head, the incumbent will oversee two areas of revenue generation. New and renewed sponsorship sales activation and fulfillment. New and renewed outbound and inbound ticket and club donation sales and retention. The Director has overall responsibility for generating new revenue, servicing existing ticket/club/sponsorship accounts, ensuring that ticket and sponsorship sales revenue goals are met, and will be integral in the development of sales and service strategies. This role requires someone who is highly motivated to contribute to the overall sales and service efforts, passionate about leadership and development, and committed to preserving a culture that encourages, supports, and celebrates the diverse voices of our employees. Key Responsibilities: Utilizing a nondiscriminatory approach that provides equal opportunity for employment and advancement, embracing and encouraging our employees’ differences, and championing an environment where every team member feels valued (25%): Monitor, manage and evaluate staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals, follow up with appropriate feedback and direction for development. Run a profitable business operation while exceeding client expectations in revenue generation and customer service. Ensure adherence to all Company Policies, including an acute focus on the Diversity, Equity and Inclusion and Discrimination and Harassment policies, engaging with Human Resources as appropriate. Oversee sales of ticketed sports and club donations through outbound and inbound sales. Daily sales and relationship cultivation phone calls, messages (electronic, mailings, etc.) with season ticket holders, sponsors, businesses, individuals, groups, and prospective buyers. Service the inbound ticket sales phone line to answer general fan questions and sell ticket packages. Prospect and target new sales opportunities to include season tickets, group tickets. Provide excellent customer service to Cal Poly Humboldt fans. Develop and execute approved Annual Business Plan and Operating Budget. Work with the university liaison to develop, present, and communicate ticket sales strategies, procedures, and processes. Lead in the development of ticket marketing, game promotions, and ticket pricing tactics. Ongoing development of New Ticket Sales and Ticket Service program in the following areas: new business generation, season tickets, development of sales and service strategies, development of best practices and results tracking and reporting. Manage a book of business of donors and season ticket holders. Track and report daily, weekly, and monthly sales figures and relevant accountability. Serve as a member of the external operations team. Hit and surpass annual sales goals, team and personal. Grow business each year. Advise and liaise with Campus Ticket Operations to assist in oversight, including but not limited to (25%): Day-to-day operations of the Athletic Ticket Office. Supervise and train ticket office and gameday staff for sales opportunities. Coordinate ticket seating locations for all athletic events. Create and implement Ticket Office policies and procedures following university policies, NCAA/CCAA audit guidelines, and state law. Interpret all guidelines regarding NCAA/CCAA rules and regulations concerning ticket sales and distribution, and communication with the Conference on ticket distributions. Develop and maintain relationships with off-campus representatives regarding any events held at the athletics venues, and serving as department liaison with students, faculty, staff, Alumni Association, and the general public. Sponsorship Sales and Activation (45%): Create key sales strategies and go-to-market plans that generate long-term revenue. Retain and grow existing partnerships while re-igniting historical community partnerships. Ownership of reporting and prospect pipeline in a way that communicates well to all stakeholders. Provide data driven reports to athletic leadership on a weekly basis. Manage and track all marketing inventory while creating new assets and owning the fulfillment process. Lead sponsorship sales presentations that execute against short and long-term department objectives. Create and deliver marketing contracts and agreements while adhering to campus policies and procedures. Provide corporate partners with traditional, digital, and other non-traditional media opportunities to bolster their own brands and garner maximum exposure through inventory such as in-venue signage; digital engagement including social media, the official athletics website, content, event sponsorships and promotion; corporate hospitality; television and radio game broadcasts and coaches’ shows. Assist with corporate hospitality, tickets, in-game promotions, and other activities. Provide Proof of Fulfillment for in-venue sponsorship elements. Prospect and relationship build with the idea of creating new corporate partner relationships. Hit and surpass annual sales goals. Develop and execute approved Annual Business and Sales Plan and Operating Budget. Other duties as assigned (5%) Knowledge, Skills, and Abilities Associated with this Position Include : Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented. Excellent communication, interpersonal, presentation, and listening skills. Strong organizational, administrative and time management skills. Belief that a culture that encourages collaboration, flexibility, equity and fairness that enables individuals to contribute to their full potential, feel valued, and supported is key to success; personally, professionally and for the company. Ability to work well with others and confidence when taking initiative. Professional image and demeanor at all times. Available to work Athletic events including home games and special events in evenings and on weekends. Demonstrated ability to work effectively in informal and formal teams with individuals from diverse communities and cultures. Minimum Qualifications: 3-5 years of sales experience required with a minimum of 2 years in Sales Leadership. Preferred Qualifications: 1 year Sponsorship Sales experience preferred. Experience with box office and ticket operations duties preferred, but not required. Bachelor’s degree is preferred but not required. Experience with ticketing software and CRM program preferred. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The first review date for submitted application materials on Monday, October 16 2023. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.” In reference to the full disclosure letter, please refer to HR 2010-08. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 3318 Publication Date: September 29, 2023 Initial Publication Date: September 14, 2023 Advertised: Sep 14 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Assistant Athletics Director of Community Partnerships and Revenue Generation Intercollegiate Athletics Job #531729 First Review Date: Monday, October 16 2023 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #531729) Administrator I, Assistant Athletics Director of Community Partnerships and Revenue Generation, Salary Range: $3,750.00-$11,146.00 monthly. Anticipated hiring Range $5417-$6,250 monthly. Appointments are typically made at the beginning of the salary range. Salary is commensurate with qualifications and experience. This is a full-time/ benefited/exempt, 12-month pay plant position in the Athletics Department. This position is an Administrator 1 in the California State University Management Personnel Plan (MPP). Under this plan, incumbents are subject to normal management reviews and serve at the pleasure of the University President. Additional information can be found at: http://www.calstate.edu/HRAdm/policies/mpp.shtml . This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Partnership: The Cal Poly Humboldt Department of Athletics and Playfly Aspire have formed a relationship to develop a world-class ticket and sponsorship sales team in Arcata, CA. Cal Poly Humboldt has employed the services of Playfly Aspire because it combines progressive strategies and distinguished execution. Led by expert professionals that stand at the top of the ticket sales and customer service industry, Cal Poly Humboldt Athletics and its fans will benefit from the commitment to integrity, the most professional ticket sales operation globally and the superior customer service that Playfly Aspire brings to every partner. Cal Poly Humboldt Athletics and The Playfly Aspire encourage and value a diverse workforce and both are equal opportunity employers. Position Summary: In this position, as department head, the incumbent will oversee two areas of revenue generation. New and renewed sponsorship sales activation and fulfillment. New and renewed outbound and inbound ticket and club donation sales and retention. The Director has overall responsibility for generating new revenue, servicing existing ticket/club/sponsorship accounts, ensuring that ticket and sponsorship sales revenue goals are met, and will be integral in the development of sales and service strategies. This role requires someone who is highly motivated to contribute to the overall sales and service efforts, passionate about leadership and development, and committed to preserving a culture that encourages, supports, and celebrates the diverse voices of our employees. Key Responsibilities: Utilizing a nondiscriminatory approach that provides equal opportunity for employment and advancement, embracing and encouraging our employees’ differences, and championing an environment where every team member feels valued (25%): Monitor, manage and evaluate staff performance on an ongoing basis; establish and communicate clear sales revenue and training goals, follow up with appropriate feedback and direction for development. Run a profitable business operation while exceeding client expectations in revenue generation and customer service. Ensure adherence to all Company Policies, including an acute focus on the Diversity, Equity and Inclusion and Discrimination and Harassment policies, engaging with Human Resources as appropriate. Oversee sales of ticketed sports and club donations through outbound and inbound sales. Daily sales and relationship cultivation phone calls, messages (electronic, mailings, etc.) with season ticket holders, sponsors, businesses, individuals, groups, and prospective buyers. Service the inbound ticket sales phone line to answer general fan questions and sell ticket packages. Prospect and target new sales opportunities to include season tickets, group tickets. Provide excellent customer service to Cal Poly Humboldt fans. Develop and execute approved Annual Business Plan and Operating Budget. Work with the university liaison to develop, present, and communicate ticket sales strategies, procedures, and processes. Lead in the development of ticket marketing, game promotions, and ticket pricing tactics. Ongoing development of New Ticket Sales and Ticket Service program in the following areas: new business generation, season tickets, development of sales and service strategies, development of best practices and results tracking and reporting. Manage a book of business of donors and season ticket holders. Track and report daily, weekly, and monthly sales figures and relevant accountability. Serve as a member of the external operations team. Hit and surpass annual sales goals, team and personal. Grow business each year. Advise and liaise with Campus Ticket Operations to assist in oversight, including but not limited to (25%): Day-to-day operations of the Athletic Ticket Office. Supervise and train ticket office and gameday staff for sales opportunities. Coordinate ticket seating locations for all athletic events. Create and implement Ticket Office policies and procedures following university policies, NCAA/CCAA audit guidelines, and state law. Interpret all guidelines regarding NCAA/CCAA rules and regulations concerning ticket sales and distribution, and communication with the Conference on ticket distributions. Develop and maintain relationships with off-campus representatives regarding any events held at the athletics venues, and serving as department liaison with students, faculty, staff, Alumni Association, and the general public. Sponsorship Sales and Activation (45%): Create key sales strategies and go-to-market plans that generate long-term revenue. Retain and grow existing partnerships while re-igniting historical community partnerships. Ownership of reporting and prospect pipeline in a way that communicates well to all stakeholders. Provide data driven reports to athletic leadership on a weekly basis. Manage and track all marketing inventory while creating new assets and owning the fulfillment process. Lead sponsorship sales presentations that execute against short and long-term department objectives. Create and deliver marketing contracts and agreements while adhering to campus policies and procedures. Provide corporate partners with traditional, digital, and other non-traditional media opportunities to bolster their own brands and garner maximum exposure through inventory such as in-venue signage; digital engagement including social media, the official athletics website, content, event sponsorships and promotion; corporate hospitality; television and radio game broadcasts and coaches’ shows. Assist with corporate hospitality, tickets, in-game promotions, and other activities. Provide Proof of Fulfillment for in-venue sponsorship elements. Prospect and relationship build with the idea of creating new corporate partner relationships. Hit and surpass annual sales goals. Develop and execute approved Annual Business and Sales Plan and Operating Budget. Other duties as assigned (5%) Knowledge, Skills, and Abilities Associated with this Position Include : Computer proficient (Microsoft Word, Excel, Outlook) and detail oriented. Excellent communication, interpersonal, presentation, and listening skills. Strong organizational, administrative and time management skills. Belief that a culture that encourages collaboration, flexibility, equity and fairness that enables individuals to contribute to their full potential, feel valued, and supported is key to success; personally, professionally and for the company. Ability to work well with others and confidence when taking initiative. Professional image and demeanor at all times. Available to work Athletic events including home games and special events in evenings and on weekends. Demonstrated ability to work effectively in informal and formal teams with individuals from diverse communities and cultures. Minimum Qualifications: 3-5 years of sales experience required with a minimum of 2 years in Sales Leadership. Preferred Qualifications: 1 year Sponsorship Sales experience preferred. Experience with box office and ticket operations duties preferred, but not required. Bachelor’s degree is preferred but not required. Experience with ticketing software and CRM program preferred. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The first review date for submitted application materials on Monday, October 16 2023. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. This position is a “designated position” in the California State University’s Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission.” In reference to the full disclosure letter, please refer to HR 2010-08. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 3318 Publication Date: September 29, 2023 Initial Publication Date: September 14, 2023 Advertised: Sep 14 2023 Pacific Daylight Time Applications close: Closing Date/Time:
COUNTY OF LAKE, CA
Lake County, California, United States
General Recruitment Information Recruitments for County positions are typically conducted to establish eligibility lists to fill countywide vacancies that occur during the active status of those lists (approximately 3 -12 months). Any person on a promotional eligibility list will be considered first by the hiring department(s) before persons on an open eligibility list. The County of Lake only accepts applications for permanent positions when actively recruiting. Only online applications are accepted. It is the responsibility of each applicant to review the full job description and requirements. The County is an Equal Opportunity-Affirmative Action Employer. Veteran's Preference. To apply for County examinations - All applications for County examinations must be submitted through the County's online application system. A completed Supplemental Questionnaire must be submitted with each online application. All permanent County recruitments will be posted at www.co.lake.ca.us with a link to the online application. The County of Lake reserves the right to limit the number of applications that will be accepted for any open recruitment, and any such limit will be included on the job posting. When a limit is posted, the recruitment is subject to close at any time prior to the final filing date. Completed online application packets must be submitted by the close of business on the date that the recruitment closes . All relevant experience must be included on the application to be considered - resumes and other attached documents will not be used to qualify an applicant. Relevant experience and/or education may be substituted at a ratio of 2 to 1 for the purpose of meeting minimum qualifications and applicants should contact the Human Resources department for details. Important Notice - The provisions listed on job postings, job descriptions, or other recruitment materials do not constitute an expressed or implied contract. Benefits may vary between bargaining units. Any provisions contained within job postings, job descriptions or other recruitment material may be modified or revoked without notice. All County of Lake applicants who are given a conditional employment offer must comply with the County's pre-employment medical review program before they may be appointed to the County position. Minimum Qualifications SUBSTANCE ABUSE COUNSELOR I Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Current certification as an Alcohol and Other Drug (AOD) Counselor from the State of California approved certifying organization. OR Possession of registration to obtain certification as an AOD counselor by the State of California approved certifying organization, and the completion of the certification as an AOD Counselor within five (5) years from the date of registration. Education and Experience: Applicants must meet the necessary educational requirements to register to obtain certifications as an AOD Counselor by the State of California approved certifying organization. SUBSTANCE ABUSE COUNSELOR II Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Current certification as an Alcohol and Other Drugs (AOD) Counselor from the State of California approved certifying organization. OR Possession of registration to obtain certification as an AOD Counselor by the State of California approved certifying organization, and the completion of the certification as an AOD Counselor within five (5) years from the date of registration. Education and Experience: One (1) year of full-time experience working in substance abuse counseling and related social services in a public or certified private welfare or health agency. SUBSTANCE ABUSE COUNSELOR III Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Current certification as an Alcohol and Other Drugs (AOD) Counselor from the State of California approved certifying organization. OR Possession of registration to obtain certification as an AOD counselor by the state of California approved certifying organization, and the completion of the certification as an AOD Counselor within five (5) years from the date of registration. Education and Experience: Two (2) years of full-time experience working in substance abuse counseling and related social services in a public or certified private welfare or health agency. Job Description SUBSTANCE ABUSE COUNSELOR I DEFINITION Under direct supervision, learns to provide assessments, treatment planning, and counseling for substance abuse program clients; learns to provide education, consultation services, and training for other staff, community agencies, and the public; performs prevention activities designed to prevent alcohol and drug abuse in the county; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the entry and first working level classification in the Substance Abuse Counselor series. Incumbents learn to provide a variety of substance abuse counseling services for individuals and groups. Incumbents learn program procedures, policies, counseling techniques, and treatment methods in the identification of client problems and development of case service plans. This class is distinguished from Substance Abuse Counselor II in that incumbents in the former have responsibility for more independently performing the full range of duties and activities. Positions in the Substance Abuse Counselor series are flexibly staffed. Incumbents may advance to the higher classifications after gaining the knowledge, skill, experience, licenses, and certifications which meet the qualifications for and demonstrating the ability to perform the work of the higher-level class. SUPERVISION RECEIVED AND EXERCISED Receives direct supervision from assigned supervisory or management staff, depending on areas of work assignments. Exercises no supervision over staff. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Meets with individuals, families, and groups in a variety of settings to develop client centered service plans and learns to determine appropriateness for program service. Learns to conduct assessments of clients with substance abuse problems and determine the appropriate course of action. Learns to develop treatment plans for clients. Learns to provide outpatient counseling on an individual and group basis. Assists clients in understanding their problems and developing plans to resolve them. Advises clients on available community resources and serves as a liaison with organizations and service agencies. Makes referrals and other arrangements for client treatment and service, as necessary. Prepares and presents progress reports on assigned cases. Cooperates with professionals from other disciplines in the development of a team and collaborative diagnoses and counseling programs. Develops recommendations to mitigate client problems and follows-up with clients and their families to assess progress. Learns to perform crisis intervention. Maintains records and prepares reports for state and local agencies. Assists with prevention activities and community substance abuse prevention programs for targeted groups, such as children or young adults. May work with clients’ families to secure their cooperation in programs. Performs related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Basic methods and techniques for conducting assessments of an individual’s substance abuse problems. Approved principles and practices of substance abuse counseling. Basic knowledge of an individual’s legal rights in counseling and treatment programs. Psychological and social aspects and characteristics of substance abuse. Drugs and drug abuse patterns, alcoholism, and the physiological effects of drug abuse and alcoholism. Case management principles, practices, and processes related to the assessment, care, treatment, and documentation of individuals with behavioral disorders. Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to State and local laws, policies, and procedures governing the administration of alcohol and drug prevention and treatment programs. Requirements and needs of persons with serious substance abuse problems. Available community resources for substance abuse services. Customer service principles and techniques. Written and oral communications skills. Proper English spelling, grammar, and punctuation. Computers and software programs (e.g., Microsoft software applications) to conduct research, assess information, and/or prepare documentation. Principles and techniques for working with groups and fostering effective team interaction. Ability to: Learn principles and conduct effective individual and group counseling related to substance abuse problems and recovery. Learn to assess substance abuse problems and develop services to meet client problems. Recognize a potential crisis and deliver crisis intervention services. Handle stress and unstable client behavior. Communicate effectively with people from diverse ethnic and socioeconomic backgrounds. Learn to explain complex and technical terminology and concepts in an understandable and non-threatening manner. Learn to establish and maintain a variety of administrative records and related materials. Learn to understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed. Learn to conduct detailed assessments by obtaining information, establishing facts, and drawing valid conclusions. Implement comprehensive case management for all clients, including those referred to other providers. Effectively represent alcohol and other drug services and the Behavioral Health Department in contacts with clients, the public, community organizations, other County staff, and other government organizations. Regularly work well under pressure, meeting multiple and sometimes conflicting deadlines. Communicate clearly and concisely, both orally and in writing. Utilize a computer, relevant software applications, and/or other equipment as assigned to perform a variety of work tasks. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Current certification as an Alcohol and Other Drug (AOD) Counselor from the State of California approved certifying organization. OR Possession of registration to obtain certification as an AOD counselor by the State of California approved certifying organization, and the completion of the certification as an AOD Counselor within five (5) years from the date of registration. Education and Experience: Applicants must meet the necessary educational requirements to register to obtain certifications as an AOD Counselor by the State of California approved certifying organization. SUBSTANCE ABUSE COUNSELOR II DEFINITION Under direct supervision, provides assessments, treatment planning, and counseling for substance abuse program clients; provides education, consultation services, and training for other staff, community agencies, and the public; performs prevention activities designed to prevent alcohol and drug abuse in the county; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the journey level classification in the Substance Abuse Counselor series. Incumbents provide a variety of substance abuse counseling services for individuals and groups. Incumbents apply program procedures, policies, counseling techniques, and treatment methods in the identification of client problems and development of case service plans. This class is distinguished from Substance Abuse Counselor III in that the latter functions as a lead and has responsibility for more independently performing the complex duties and activities. Positions in the Substance Abuse Counselor series are flexibly staffed. Incumbents may advance to the higher classification after gaining the knowledge, skill, experience, licenses, and certifications which meet the qualifications for and demonstrating the ability to perform the work of the higher-level class. SUPERVISION RECEIVED AND EXERCISED Receives direct supervision from assigned supervisory or management staff, depending on areas of work assignments. Exercises no supervision over staff. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Meets with individuals, families, and groups in a variety of settings to develop client-centered service plans and to determine appropriateness for program service. Conducts assessments of clients with substance abuse problems and determines an appropriate course of action. Develops treatment plans for clients and performs crisis intervention. Provides outpatient counseling on an individual and group basis. Assists clients in understanding their problems and developing plans to resolve them. Advises clients on available community resources and serves as a liaison with organizations and service agencies. Makes referrals and other arrangements for client treatment and service, as necessary. Prepares and presents progress reports on assigned cases. Cooperates with professionals from other disciplines in the development of a team and collaborative diagnoses and counseling programs. Develops recommendations to mitigate client problems and follows-up with clients and their families to assess progress. Maintains records and prepares reports for state and local agencies. Assists with prevention activities and community substance abuse prevention programs for targeted groups, such as children or young adults. May work with clients’ families to secure their cooperation in programs. Performs related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Methods and techniques for conducting assessments of an individual’s substance abuse problems. Approved principles and practices of substance abuse counseling. An individual’s legal rights in counseling and treatment programs. Psychological and social aspects and characteristics of substance abuse. Drugs and drug abuse patterns, alcoholism, and the physiological effects of drug abuse and alcoholism. Case management principles, practices, and processes related to the assessment, care, treatment, and documentation of individuals with behavioral disorders. Requirements and needs of persons with serious substance abuse problems. Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to the administration ofalcohol and drug prevention and treatment programs. Available community resources for substance abuse services. Customer service principles and techniques. Written and oral communications skills. Proper English spelling, grammar, and punctuation. Computers and software programs (e.g., Microsoft software applications) to conduct research, assess information, and/or prepare documentation. Principles and techniques for working with groups and fostering effective team interaction. Ability to: Apply principles and conduct effective individual and group counseling related to substance abuse problems and recovery. Assess substance abuse problems and develop services to meet client problems. Recognize a potential crisis and deliver crisis intervention services. Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed. Conduct detailed assessments by obtaining information, establishing facts, and drawing valid conclusions. Implement comprehensive case management for all clients, including those referred to other providers. Handle stress and unstable client behavior. Communicate effectively with people from diverse ethnic and socioeconomic backgrounds. Explain complex and technical terminology and concepts in an understandable and non-threatening manner. Establish and maintain a variety of administrative records and related materials. Effectively represent alcohol and other drug services and the Behavioral Health Department in contacts with clients, the public, community organizations, other County staff, and other government organizations. Regularly work well under pressure, meeting multiple and sometimes conflicting deadlines. Communicate clearly and concisely, both orally and in writing. Utilize a computer, relevant software applications, and/or other equipment as assigned to perform a variety of work tasks. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Current certification as an Alcohol and Other Drugs (AOD) Counselor from the State of California approved certifying organization. OR Possession of registration to obtain certification as an AOD Counselor by the State of California approved certifying organization, and the completion of the certification as an AOD Counselor within five (5) years from the date of registration. Education and Experience: One (1) year of full-time experience working in substance abuse counseling and related social services in a public or certified private welfare or health agency. SUBSTANCE ABUSE COUNSELOR III DEFINITION Under direct supervision, provides assessments, treatment planning, and counseling for substance abuse program clients; provides education, consultation services, and training for other staff, community agencies, and the public; performs prevention activities designed to prevent alcohol and drug abuse in the county; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the advanced, fully experienced level classification in the Substance Abuse Counselor series. Incumbents provide a variety of substance abuse counseling services for individuals and groups. Incumbents apply program procedures, policies, counseling techniques, and treatment methods in the identification of client problems and development of case service plans. This class is distinguished from Substance Abuse Counselor II in that Substance Abuse Counselor III performs a broader range of more complex duties on a more independent basis. This class is distinguished from Substance Abuse Counselor, Senior in that Substance Abuse Counselor, Senior is the lead worker, advanced journey level in the series.. SUPERVISION RECEIVED AND EXERCISED Receives direct supervision from assigned supervisory or management staff, depending on areas of work assignments. Exercises no supervision over staff. May provide work coordination, training, and lead direction, as assigned. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Meets with individuals, families, and groups in a variety of settings to develop client-centered service plans and to determine appropriateness for program service. Conducts assessments of clients with substance abuse problems and determines an appropriate course of action. Develops treatment plans for clients and performs crisis intervention. Provides outpatient counseling on an individual and group basis. Assists clients in understanding their problems and developing plans to resolve them. Advises clients on available community resources and serves as a liaison with organizations and service agencies. Makes referrals and other arrangements for client treatment and service, as necessary. Prepares and presents progress reports on assigned cases. Cooperates with professionals from other disciplines in the development of a team and collaborative diagnoses and counseling programs. Develops recommendations to mitigate client problems and follows-up with clients and their families to assess progress. Maintains records and prepares reports for state and local agencies. Assists with prevention activities and community substance abuse prevention programs for targeted groups, such as children or young adults. May work with clients’ families to secure their cooperation in programs. Performs related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Methods and techniques for conducting assessments of an individual’s substance abuse problems. Approved principles and practices of substance abuse counseling. An individual’s legal rights in counseling and treatment programs. Psychological and social aspects and characteristics of substance abuse. Drugs and drug abuse patterns, alcoholism, and the physiological effects of drug abuse and alcoholism. Case management principles, practices, and processes related to the assessment, care, treatment, and documentation of individuals with behavioral disorders. Requirements and needs of persons with serious substance abuse problems. Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to the administration ofalcohol and drug prevention and treatment programs. Available community resources for substance abuse services. Customer service principles and techniques. Written and oral communications skills. Proper English spelling, grammar, and punctuation. Computers and software programs (e.g., Microsoft software applications) to conduct research, assess information, and/or prepare documentation. Principles and techniques for working with groups and fostering effective team interaction. Ability to: Apply principles and conduct effective individual and group counseling related to substance abuse problems and recovery. Assess substance abuse problems and develop services to meet client problems. Recognize a potential crisis and deliver crisis intervention services. Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed. Conduct detailed assessments by obtaining information, establishing facts, and drawing valid conclusions. Implement comprehensive case management for all clients, including those referred to other providers. Handle stress and unstable client behavior. Communicate effectively with people from diverse ethnic and socioeconomic backgrounds. Explain complex and technical terminology and concepts in an understandable and non-threatening manner. Establish and maintain a variety of administrative records and related materials. Effectively represent alcohol and other drug services and the Behavioral Health Department in contacts with clients, the public, community organizations, other County staff, and other government organizations. Regularly work well under pressure, meeting multiple and sometimes conflicting deadlines. Communicate clearly and concisely, both orally and in writing. Utilize a computer, relevant software applications, and/or other equipment as assigned to perform a variety of work tasks. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Current certification as an Alcohol and Other Drugs (AOD) Counselor from the State of California approved certifying organization. OR Possession of registration to obtain certification as an AOD counselor by the State of California approved certifying organization, and the completion of the certification as an AOD Counselor within five (5) years from the date of registration. Education and Experience: Two (2) years of full-time experience working in substance abuse counseling and related social services in a public or certified private welfare or health agency. WORKING CONDITIONS, ADA, AND OTHER REQUIREMENTS The County of Lake is an equal opportunity employer and will comply with its obligations under the law to provide equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Incumbents generally work partially in an office environment with moderate noise levels and controlled temperature conditions and partially in the field. As such, incumbents may have occasional exposure to loud noise levels, cold and hot temperatures, inclement weather conditions, and direct exposure to hazardous physical conditions. Incumbents may also be subject to clients or members of the public afflicted with behavioral disorders or who are under emotionally stressful conditions. Positions in this class typically require: sitting, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Light Work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for light work. A successful candidate will be required to submit to and pass a background check prior to the appointment. Depending upon the position and/or assigned department, the background check may include but is not limited to civil and criminal history check, reference check, Live Scan, and/or credit check (as allowed under state law). Disaster Service Workers: As members of the County of Lake Emergency Services Organization, all Lake County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to perform certain emergency services at the direction of the department and / or County. The contents of this class specification shall not be construed to constitute any expressed or implied warranty or guarantee, nor shall it constitute a contract of employment. The County of Lake assumes no responsibility beyond the general accuracy of the document, nor does it assume responsibility for any errors or omissions in the information contained herein. The contents of this specification may be modified or revoked without notice. Terms and conditions of employment are determined through a “meet and confer” process and are subject to the Memorandum of Understanding currently in effect. RETIREMENT - County employees are members of the California Public Employee Retirement system (CalPERS).CalPERS provides a defined benefit pension at retirement for County employees.The pension formulas and employee contribution amounts may vary by bargaining unit, date of hire, prior qualifying service, and classification. Please contact Human Resources for more information. HEALTH AND INSURANCE BENEFITS - Medical, dental, hospital, vision, life and disability coverage is available to employees and their dependents. The County contributes $1,500 of the monthly premiums for the insurance plan options. VACATION ACCRUAL may be adjusted for current city or county government employees. VACATION - 80 hours per year during the first five years of service, 120 hours per year after five years, and additional accruals based on years of service beyond fifteen years. Pro-rated for part-time employees. SICK LEAVE - Accrues at a rate of 96 hours per year. Pro-rated for part-time employees. HOLIDAYS - An average of twelve paid 8-hour holidays per year. Pro-rated for part-time employees. SALARY - Lake County has an adopted salary schedule. The salary range for most classifications is in five increments with a provision for longevity increases. Appointments are normally made at the first step of the salary range. SOCIAL SECURITY - County employees participate in Social Security. CALIFORNIA STATE DISABILITY INSURANCE - SDI is available to some County employees. DEFERRED COMPENSATION PLANS and CREDIT UNION MEMBERSHIPS are available to County employees. Closing Date/Time: 5/20/2024 5:00 PM Pacific
Apr 26, 2024
Full Time
General Recruitment Information Recruitments for County positions are typically conducted to establish eligibility lists to fill countywide vacancies that occur during the active status of those lists (approximately 3 -12 months). Any person on a promotional eligibility list will be considered first by the hiring department(s) before persons on an open eligibility list. The County of Lake only accepts applications for permanent positions when actively recruiting. Only online applications are accepted. It is the responsibility of each applicant to review the full job description and requirements. The County is an Equal Opportunity-Affirmative Action Employer. Veteran's Preference. To apply for County examinations - All applications for County examinations must be submitted through the County's online application system. A completed Supplemental Questionnaire must be submitted with each online application. All permanent County recruitments will be posted at www.co.lake.ca.us with a link to the online application. The County of Lake reserves the right to limit the number of applications that will be accepted for any open recruitment, and any such limit will be included on the job posting. When a limit is posted, the recruitment is subject to close at any time prior to the final filing date. Completed online application packets must be submitted by the close of business on the date that the recruitment closes . All relevant experience must be included on the application to be considered - resumes and other attached documents will not be used to qualify an applicant. Relevant experience and/or education may be substituted at a ratio of 2 to 1 for the purpose of meeting minimum qualifications and applicants should contact the Human Resources department for details. Important Notice - The provisions listed on job postings, job descriptions, or other recruitment materials do not constitute an expressed or implied contract. Benefits may vary between bargaining units. Any provisions contained within job postings, job descriptions or other recruitment material may be modified or revoked without notice. All County of Lake applicants who are given a conditional employment offer must comply with the County's pre-employment medical review program before they may be appointed to the County position. Minimum Qualifications SUBSTANCE ABUSE COUNSELOR I Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Current certification as an Alcohol and Other Drug (AOD) Counselor from the State of California approved certifying organization. OR Possession of registration to obtain certification as an AOD counselor by the State of California approved certifying organization, and the completion of the certification as an AOD Counselor within five (5) years from the date of registration. Education and Experience: Applicants must meet the necessary educational requirements to register to obtain certifications as an AOD Counselor by the State of California approved certifying organization. SUBSTANCE ABUSE COUNSELOR II Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Current certification as an Alcohol and Other Drugs (AOD) Counselor from the State of California approved certifying organization. OR Possession of registration to obtain certification as an AOD Counselor by the State of California approved certifying organization, and the completion of the certification as an AOD Counselor within five (5) years from the date of registration. Education and Experience: One (1) year of full-time experience working in substance abuse counseling and related social services in a public or certified private welfare or health agency. SUBSTANCE ABUSE COUNSELOR III Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Current certification as an Alcohol and Other Drugs (AOD) Counselor from the State of California approved certifying organization. OR Possession of registration to obtain certification as an AOD counselor by the state of California approved certifying organization, and the completion of the certification as an AOD Counselor within five (5) years from the date of registration. Education and Experience: Two (2) years of full-time experience working in substance abuse counseling and related social services in a public or certified private welfare or health agency. Job Description SUBSTANCE ABUSE COUNSELOR I DEFINITION Under direct supervision, learns to provide assessments, treatment planning, and counseling for substance abuse program clients; learns to provide education, consultation services, and training for other staff, community agencies, and the public; performs prevention activities designed to prevent alcohol and drug abuse in the county; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the entry and first working level classification in the Substance Abuse Counselor series. Incumbents learn to provide a variety of substance abuse counseling services for individuals and groups. Incumbents learn program procedures, policies, counseling techniques, and treatment methods in the identification of client problems and development of case service plans. This class is distinguished from Substance Abuse Counselor II in that incumbents in the former have responsibility for more independently performing the full range of duties and activities. Positions in the Substance Abuse Counselor series are flexibly staffed. Incumbents may advance to the higher classifications after gaining the knowledge, skill, experience, licenses, and certifications which meet the qualifications for and demonstrating the ability to perform the work of the higher-level class. SUPERVISION RECEIVED AND EXERCISED Receives direct supervision from assigned supervisory or management staff, depending on areas of work assignments. Exercises no supervision over staff. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Meets with individuals, families, and groups in a variety of settings to develop client centered service plans and learns to determine appropriateness for program service. Learns to conduct assessments of clients with substance abuse problems and determine the appropriate course of action. Learns to develop treatment plans for clients. Learns to provide outpatient counseling on an individual and group basis. Assists clients in understanding their problems and developing plans to resolve them. Advises clients on available community resources and serves as a liaison with organizations and service agencies. Makes referrals and other arrangements for client treatment and service, as necessary. Prepares and presents progress reports on assigned cases. Cooperates with professionals from other disciplines in the development of a team and collaborative diagnoses and counseling programs. Develops recommendations to mitigate client problems and follows-up with clients and their families to assess progress. Learns to perform crisis intervention. Maintains records and prepares reports for state and local agencies. Assists with prevention activities and community substance abuse prevention programs for targeted groups, such as children or young adults. May work with clients’ families to secure their cooperation in programs. Performs related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Basic methods and techniques for conducting assessments of an individual’s substance abuse problems. Approved principles and practices of substance abuse counseling. Basic knowledge of an individual’s legal rights in counseling and treatment programs. Psychological and social aspects and characteristics of substance abuse. Drugs and drug abuse patterns, alcoholism, and the physiological effects of drug abuse and alcoholism. Case management principles, practices, and processes related to the assessment, care, treatment, and documentation of individuals with behavioral disorders. Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to State and local laws, policies, and procedures governing the administration of alcohol and drug prevention and treatment programs. Requirements and needs of persons with serious substance abuse problems. Available community resources for substance abuse services. Customer service principles and techniques. Written and oral communications skills. Proper English spelling, grammar, and punctuation. Computers and software programs (e.g., Microsoft software applications) to conduct research, assess information, and/or prepare documentation. Principles and techniques for working with groups and fostering effective team interaction. Ability to: Learn principles and conduct effective individual and group counseling related to substance abuse problems and recovery. Learn to assess substance abuse problems and develop services to meet client problems. Recognize a potential crisis and deliver crisis intervention services. Handle stress and unstable client behavior. Communicate effectively with people from diverse ethnic and socioeconomic backgrounds. Learn to explain complex and technical terminology and concepts in an understandable and non-threatening manner. Learn to establish and maintain a variety of administrative records and related materials. Learn to understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed. Learn to conduct detailed assessments by obtaining information, establishing facts, and drawing valid conclusions. Implement comprehensive case management for all clients, including those referred to other providers. Effectively represent alcohol and other drug services and the Behavioral Health Department in contacts with clients, the public, community organizations, other County staff, and other government organizations. Regularly work well under pressure, meeting multiple and sometimes conflicting deadlines. Communicate clearly and concisely, both orally and in writing. Utilize a computer, relevant software applications, and/or other equipment as assigned to perform a variety of work tasks. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Current certification as an Alcohol and Other Drug (AOD) Counselor from the State of California approved certifying organization. OR Possession of registration to obtain certification as an AOD counselor by the State of California approved certifying organization, and the completion of the certification as an AOD Counselor within five (5) years from the date of registration. Education and Experience: Applicants must meet the necessary educational requirements to register to obtain certifications as an AOD Counselor by the State of California approved certifying organization. SUBSTANCE ABUSE COUNSELOR II DEFINITION Under direct supervision, provides assessments, treatment planning, and counseling for substance abuse program clients; provides education, consultation services, and training for other staff, community agencies, and the public; performs prevention activities designed to prevent alcohol and drug abuse in the county; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the journey level classification in the Substance Abuse Counselor series. Incumbents provide a variety of substance abuse counseling services for individuals and groups. Incumbents apply program procedures, policies, counseling techniques, and treatment methods in the identification of client problems and development of case service plans. This class is distinguished from Substance Abuse Counselor III in that the latter functions as a lead and has responsibility for more independently performing the complex duties and activities. Positions in the Substance Abuse Counselor series are flexibly staffed. Incumbents may advance to the higher classification after gaining the knowledge, skill, experience, licenses, and certifications which meet the qualifications for and demonstrating the ability to perform the work of the higher-level class. SUPERVISION RECEIVED AND EXERCISED Receives direct supervision from assigned supervisory or management staff, depending on areas of work assignments. Exercises no supervision over staff. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Meets with individuals, families, and groups in a variety of settings to develop client-centered service plans and to determine appropriateness for program service. Conducts assessments of clients with substance abuse problems and determines an appropriate course of action. Develops treatment plans for clients and performs crisis intervention. Provides outpatient counseling on an individual and group basis. Assists clients in understanding their problems and developing plans to resolve them. Advises clients on available community resources and serves as a liaison with organizations and service agencies. Makes referrals and other arrangements for client treatment and service, as necessary. Prepares and presents progress reports on assigned cases. Cooperates with professionals from other disciplines in the development of a team and collaborative diagnoses and counseling programs. Develops recommendations to mitigate client problems and follows-up with clients and their families to assess progress. Maintains records and prepares reports for state and local agencies. Assists with prevention activities and community substance abuse prevention programs for targeted groups, such as children or young adults. May work with clients’ families to secure their cooperation in programs. Performs related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Methods and techniques for conducting assessments of an individual’s substance abuse problems. Approved principles and practices of substance abuse counseling. An individual’s legal rights in counseling and treatment programs. Psychological and social aspects and characteristics of substance abuse. Drugs and drug abuse patterns, alcoholism, and the physiological effects of drug abuse and alcoholism. Case management principles, practices, and processes related to the assessment, care, treatment, and documentation of individuals with behavioral disorders. Requirements and needs of persons with serious substance abuse problems. Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to the administration ofalcohol and drug prevention and treatment programs. Available community resources for substance abuse services. Customer service principles and techniques. Written and oral communications skills. Proper English spelling, grammar, and punctuation. Computers and software programs (e.g., Microsoft software applications) to conduct research, assess information, and/or prepare documentation. Principles and techniques for working with groups and fostering effective team interaction. Ability to: Apply principles and conduct effective individual and group counseling related to substance abuse problems and recovery. Assess substance abuse problems and develop services to meet client problems. Recognize a potential crisis and deliver crisis intervention services. Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed. Conduct detailed assessments by obtaining information, establishing facts, and drawing valid conclusions. Implement comprehensive case management for all clients, including those referred to other providers. Handle stress and unstable client behavior. Communicate effectively with people from diverse ethnic and socioeconomic backgrounds. Explain complex and technical terminology and concepts in an understandable and non-threatening manner. Establish and maintain a variety of administrative records and related materials. Effectively represent alcohol and other drug services and the Behavioral Health Department in contacts with clients, the public, community organizations, other County staff, and other government organizations. Regularly work well under pressure, meeting multiple and sometimes conflicting deadlines. Communicate clearly and concisely, both orally and in writing. Utilize a computer, relevant software applications, and/or other equipment as assigned to perform a variety of work tasks. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Current certification as an Alcohol and Other Drugs (AOD) Counselor from the State of California approved certifying organization. OR Possession of registration to obtain certification as an AOD Counselor by the State of California approved certifying organization, and the completion of the certification as an AOD Counselor within five (5) years from the date of registration. Education and Experience: One (1) year of full-time experience working in substance abuse counseling and related social services in a public or certified private welfare or health agency. SUBSTANCE ABUSE COUNSELOR III DEFINITION Under direct supervision, provides assessments, treatment planning, and counseling for substance abuse program clients; provides education, consultation services, and training for other staff, community agencies, and the public; performs prevention activities designed to prevent alcohol and drug abuse in the county; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the advanced, fully experienced level classification in the Substance Abuse Counselor series. Incumbents provide a variety of substance abuse counseling services for individuals and groups. Incumbents apply program procedures, policies, counseling techniques, and treatment methods in the identification of client problems and development of case service plans. This class is distinguished from Substance Abuse Counselor II in that Substance Abuse Counselor III performs a broader range of more complex duties on a more independent basis. This class is distinguished from Substance Abuse Counselor, Senior in that Substance Abuse Counselor, Senior is the lead worker, advanced journey level in the series.. SUPERVISION RECEIVED AND EXERCISED Receives direct supervision from assigned supervisory or management staff, depending on areas of work assignments. Exercises no supervision over staff. May provide work coordination, training, and lead direction, as assigned. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Meets with individuals, families, and groups in a variety of settings to develop client-centered service plans and to determine appropriateness for program service. Conducts assessments of clients with substance abuse problems and determines an appropriate course of action. Develops treatment plans for clients and performs crisis intervention. Provides outpatient counseling on an individual and group basis. Assists clients in understanding their problems and developing plans to resolve them. Advises clients on available community resources and serves as a liaison with organizations and service agencies. Makes referrals and other arrangements for client treatment and service, as necessary. Prepares and presents progress reports on assigned cases. Cooperates with professionals from other disciplines in the development of a team and collaborative diagnoses and counseling programs. Develops recommendations to mitigate client problems and follows-up with clients and their families to assess progress. Maintains records and prepares reports for state and local agencies. Assists with prevention activities and community substance abuse prevention programs for targeted groups, such as children or young adults. May work with clients’ families to secure their cooperation in programs. Performs related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Methods and techniques for conducting assessments of an individual’s substance abuse problems. Approved principles and practices of substance abuse counseling. An individual’s legal rights in counseling and treatment programs. Psychological and social aspects and characteristics of substance abuse. Drugs and drug abuse patterns, alcoholism, and the physiological effects of drug abuse and alcoholism. Case management principles, practices, and processes related to the assessment, care, treatment, and documentation of individuals with behavioral disorders. Requirements and needs of persons with serious substance abuse problems. Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to the administration ofalcohol and drug prevention and treatment programs. Available community resources for substance abuse services. Customer service principles and techniques. Written and oral communications skills. Proper English spelling, grammar, and punctuation. Computers and software programs (e.g., Microsoft software applications) to conduct research, assess information, and/or prepare documentation. Principles and techniques for working with groups and fostering effective team interaction. Ability to: Apply principles and conduct effective individual and group counseling related to substance abuse problems and recovery. Assess substance abuse problems and develop services to meet client problems. Recognize a potential crisis and deliver crisis intervention services. Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed. Conduct detailed assessments by obtaining information, establishing facts, and drawing valid conclusions. Implement comprehensive case management for all clients, including those referred to other providers. Handle stress and unstable client behavior. Communicate effectively with people from diverse ethnic and socioeconomic backgrounds. Explain complex and technical terminology and concepts in an understandable and non-threatening manner. Establish and maintain a variety of administrative records and related materials. Effectively represent alcohol and other drug services and the Behavioral Health Department in contacts with clients, the public, community organizations, other County staff, and other government organizations. Regularly work well under pressure, meeting multiple and sometimes conflicting deadlines. Communicate clearly and concisely, both orally and in writing. Utilize a computer, relevant software applications, and/or other equipment as assigned to perform a variety of work tasks. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Current certification as an Alcohol and Other Drugs (AOD) Counselor from the State of California approved certifying organization. OR Possession of registration to obtain certification as an AOD counselor by the State of California approved certifying organization, and the completion of the certification as an AOD Counselor within five (5) years from the date of registration. Education and Experience: Two (2) years of full-time experience working in substance abuse counseling and related social services in a public or certified private welfare or health agency. WORKING CONDITIONS, ADA, AND OTHER REQUIREMENTS The County of Lake is an equal opportunity employer and will comply with its obligations under the law to provide equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Incumbents generally work partially in an office environment with moderate noise levels and controlled temperature conditions and partially in the field. As such, incumbents may have occasional exposure to loud noise levels, cold and hot temperatures, inclement weather conditions, and direct exposure to hazardous physical conditions. Incumbents may also be subject to clients or members of the public afflicted with behavioral disorders or who are under emotionally stressful conditions. Positions in this class typically require: sitting, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Light Work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for light work. A successful candidate will be required to submit to and pass a background check prior to the appointment. Depending upon the position and/or assigned department, the background check may include but is not limited to civil and criminal history check, reference check, Live Scan, and/or credit check (as allowed under state law). Disaster Service Workers: As members of the County of Lake Emergency Services Organization, all Lake County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to perform certain emergency services at the direction of the department and / or County. The contents of this class specification shall not be construed to constitute any expressed or implied warranty or guarantee, nor shall it constitute a contract of employment. The County of Lake assumes no responsibility beyond the general accuracy of the document, nor does it assume responsibility for any errors or omissions in the information contained herein. The contents of this specification may be modified or revoked without notice. Terms and conditions of employment are determined through a “meet and confer” process and are subject to the Memorandum of Understanding currently in effect. RETIREMENT - County employees are members of the California Public Employee Retirement system (CalPERS).CalPERS provides a defined benefit pension at retirement for County employees.The pension formulas and employee contribution amounts may vary by bargaining unit, date of hire, prior qualifying service, and classification. Please contact Human Resources for more information. HEALTH AND INSURANCE BENEFITS - Medical, dental, hospital, vision, life and disability coverage is available to employees and their dependents. The County contributes $1,500 of the monthly premiums for the insurance plan options. VACATION ACCRUAL may be adjusted for current city or county government employees. VACATION - 80 hours per year during the first five years of service, 120 hours per year after five years, and additional accruals based on years of service beyond fifteen years. Pro-rated for part-time employees. SICK LEAVE - Accrues at a rate of 96 hours per year. Pro-rated for part-time employees. HOLIDAYS - An average of twelve paid 8-hour holidays per year. Pro-rated for part-time employees. SALARY - Lake County has an adopted salary schedule. The salary range for most classifications is in five increments with a provision for longevity increases. Appointments are normally made at the first step of the salary range. SOCIAL SECURITY - County employees participate in Social Security. CALIFORNIA STATE DISABILITY INSURANCE - SDI is available to some County employees. DEFERRED COMPENSATION PLANS and CREDIT UNION MEMBERSHIPS are available to County employees. Closing Date/Time: 5/20/2024 5:00 PM Pacific
City of Palo Alto
Palo Alto, California, United States
Description: The City of Palo Alto is seeking experienced city planners who enjoy working in a dynamic and growing community. Located in the heart of Silicon Valley, Palo Alto is a vibrant community and home to many tech companies. In this unique opportunity, the City is looking for a Senior Planner for our Current Planning team and a Principal Planner focused on providing planning services for our Development Services team at the Development Center. PLANNING AND DEVELOPMENT SERVICES DEPARTMENT The Palo Alto Planning and Development Services Department provides the City Council and community with creative guidance and effective implementation of land use development, planning, housing and environmental policies and programs in order to maintain and enhance the City’s safety, vitality, and attractiveness. For more information on the Planning and Development Services Department, click HERE. Principal Planner This management-level position will be focused on managing and providing superior planning services at the City's Development Center. The fast-paced and dynamic Development Center serves an involved and well-educated community. Planning services at the Development Center include assisting with general planning/zoning related questions, certificates of use and occupancy, and over the counter permits. Activities also include accepting planning entitlement applications (by appointment only), performing zoning compliance plan checks on single-story single-family building permit applications, reviewing discretionary sign applications, and administering the City’s Construction and Demolition Debris (C&D) Program. Senior Planner This position will be a well-seasoned implementation planner serving in the Current Planning team at the senior level. The Current Planning team processes entitlement applications and ensures conformance with applicable code and regulations. This position is represented by SEIU. IDEAL CANDIDATE Principal Planner Ideal candidates for this position will have a strong customer service focus and superior interpersonal skills. They will be able to communicate effectively with builders, owners, designers, construction managers, and developers and will be comfortable working in a fast-paced environment. Ideal candidates will have the following skills and experience: Ability to write clearly and communicate effectively; ability to prepare and write high quality staff reports, professional documents, and communications. Ability to handle a variety of assignments and adapt quickly to changing priorities and assignments. Strong technical skills; familiarity and experience analyzing architectural and landscape plans, and familiarity with Microsoft Office. Strong project management skills. Strong supervisory and leadership skills. Experience with GIS, graphics/presentation programs, database management programs and other comparable programs. Experience presenting before Planning Commission or other Boards. Experience serving as liaison to a board or commission. At least 5 years of experience with implementing the California Environmental Quality Act (CEQA) including EIRs and MNDs. Knowledge of accepted practices of local and state laws and regulations relating to California municipal planning and zoning. Senior Planner Ideal candidates for this position will have a strong customer service focus and superior interpersonal skills. They will be able to establish and maintain effective relationships with a variety of stakeholders, including co-workers, management, elected officials, community members, and representatives of public and regulatory agencies. The ideal candidates will have the following skills and experience: Ability to write clearly and communicate effectively, both in writing and in person. Ability to handle a variety of assignments and adapt quickly to changing priorities. Strong experience managing complex projects and competing priorities. Strong technical skills, experience analyzing architectural and landscape plans, and familiarity with Microsoft Office Suite, GIS, graphics/presentation programs, database management programs and other comparable programs. Experience presenting before Planning Commission or other Boards. Experience serving as liaison to a board or commission. 5 years of experience implementing the California Environmental Quality Act (CEQA) including EIRs and MNDs. Knowledge of accepted practices of local and state laws and regulations relating to California municipal planning and zoning. 2 years of experience processing major housing applications, including the implementation of state density bonus, Housing Accountability Act, SB330,and similar state legislation. American Institute of Certified Planners (AICP) certification is desirable Essential Duties: Principal Planner Essential and other important responsibilities and duties may include, but are not limited to, the following: May supervise professional and administrative staff and consultants. May prepare and conduct performance evaluations and prepare program, team or individual work programs. May participate in hiring and disciplinary actions. Establish and evaluate achievement of program and individual goals and objectives. Represent the city to the public, to other agencies, and to regional and sub-regional committees, including conducting public meetings, making presentations, and responding to requests for information. Serve as project manager on projects or other assignments; may also oversee programs or oversee staff with responsibility for programs (e.g. housing, block grant). Prepare and write high quality staff reports, professional documents, and communications. Critically review the draft work products of staff and consultants, providing comments as needed to ensure they represent the Department’s best work. Attend, chair, and conduct a variety of meetings; serve on committees as requested; make presentations to the City Council; represent the Department and make oral presentations at meetings, inter-agency meetings, conferences and other events. Serve as a liaison to one of the city’s boards or commissions, or other committees. Assist in the development of department budgets; monitor and approve expenditures in accordance with policies and principles of sound fiscal management. Develop and maintain analytical tools for audit and control of programs. Procure the services of consultants and contractors consistent with City procedures, oversee contract work program, schedule, budget, and deliverables. Perform other duties of a similar nature or level. Senior Planner Essential and other important responsibilities and duties may include, but are not limited to, the following: Supervises preparation of environmental impact reports on projects submitted for City approval. Evaluates the design of large, complex projects submitted for Architectural Review Board (ARB) review. Prepares reports, including coordinating the work of other staff members, on special planning or transportation studies for the Architectural Review Board, Historic Resources Board, Planning Commission, City Council, appointed committees and other City staff. Makes public presentations before appointed boards, commissions, committees, and the City Council. Performs related duties and responsibilities as required. The full job description for Senior Planner can be found HERE The full job description for Principal Planner can be found HERE Minimum Qualifications: Principal Planner Sufficient education, training and/or work experience to demonstrate possession of the following knowledge and skills, which would typically be acquired through: Bachelor’s degree in a field relevant to the program or function being managed; Urban planning, architecture, or a related field. Seven years of progressively responsible experience in municipal government including complex project management; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Senior Planner Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills, and abilities which would typically be acquired through: Bachelor's degree in Urban Planning, Architecture, Historic Preservation or a directly related field from an accredited college or university. An advanced degree is highly desirable and Five years of suitable professional experience in urban, historic or environmental planning. Master’s degree in planning or a related field can be counted as two years of experience. Special Requirement for all above positions: Possession of a valid California Driver's License. Supplemental Information: Benefits: Fantastic benefits package. For all full-time employees: 120 hours of vacation 12 paid holidays Health insurance HMO and PPO choices available Fully paid dental and vision insurance for employees and dependents Up to 6 weeks paid parental leave Retirement pension program administered by CalPERS Alternative work schedules, depending upon needs of the City Commuter incentives including the CalTrain Go Pass for qualifying staff and more.... For management employees: Additional 80 hours of annual management leave $2,500 management excess benefit available for use consistent with the Management Compensation Plan. $500 professional development To learn more, click HERE . Compensation (SEIU) : Comprehensive compensation plan, to learn more click HERE. Schedule: Flexible/Hybrid (depending upon position and subject to change) *More than one position may be filled from this posting.* Salary range shown covers both Senior Planner and Principal Planner positions, from the lowest salary for Senior Planner through the highest possible salary for Principal Planner. Depending on applicant qualifications, each position may be filled at the appropriate level/salary. If you encounter problems applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The City of Palo Alto offers its employees a generous benefit package, featuring family medical coverage, retirement, life insurance, plus 12 paid holidays per year. Participation in a Governmental 457 Deferred Compensation Plan Fully paid employee and dependent Dental Plan Fully paid employee and dependent Vision Plan Fully paid Life and AD&D insurance equal to annual salary Flat Rate City paid medical contribution which may allow employees to select a fully paid health plan Fully paid Life Insurance equal to one-times annual salary Voluntary Supplemental Life Insurance Long Term Disability plan 12 annual paid holidays Two to five weeks vacation annually depending on years of service per MOA 96 hours annual sick leave Direct Deposit Flexible Spending Account for Healthcare and Childcare expenses Public Employees' Retirement System (PERS) 2% at60 formula for Classic Employees One-year final compensation for 2% at 60 employees 2% at 62 formula for New CalPers Members Three-year final compensation for 2% at 62 employees only Retiree Medical benefits for employee and dependents after 10 years of service Please note: The City does not participate in CA State Disability Insurance (SDI) or Social Security.Since they City does not participate in SDI, City employees are not eligible to claim against the State's Pregnancy Disability Leave or Paid Family Leave programs. Closing Date/Time: 5/15/2024 11:59 PM Pacific
Apr 25, 2024
Full Time
Description: The City of Palo Alto is seeking experienced city planners who enjoy working in a dynamic and growing community. Located in the heart of Silicon Valley, Palo Alto is a vibrant community and home to many tech companies. In this unique opportunity, the City is looking for a Senior Planner for our Current Planning team and a Principal Planner focused on providing planning services for our Development Services team at the Development Center. PLANNING AND DEVELOPMENT SERVICES DEPARTMENT The Palo Alto Planning and Development Services Department provides the City Council and community with creative guidance and effective implementation of land use development, planning, housing and environmental policies and programs in order to maintain and enhance the City’s safety, vitality, and attractiveness. For more information on the Planning and Development Services Department, click HERE. Principal Planner This management-level position will be focused on managing and providing superior planning services at the City's Development Center. The fast-paced and dynamic Development Center serves an involved and well-educated community. Planning services at the Development Center include assisting with general planning/zoning related questions, certificates of use and occupancy, and over the counter permits. Activities also include accepting planning entitlement applications (by appointment only), performing zoning compliance plan checks on single-story single-family building permit applications, reviewing discretionary sign applications, and administering the City’s Construction and Demolition Debris (C&D) Program. Senior Planner This position will be a well-seasoned implementation planner serving in the Current Planning team at the senior level. The Current Planning team processes entitlement applications and ensures conformance with applicable code and regulations. This position is represented by SEIU. IDEAL CANDIDATE Principal Planner Ideal candidates for this position will have a strong customer service focus and superior interpersonal skills. They will be able to communicate effectively with builders, owners, designers, construction managers, and developers and will be comfortable working in a fast-paced environment. Ideal candidates will have the following skills and experience: Ability to write clearly and communicate effectively; ability to prepare and write high quality staff reports, professional documents, and communications. Ability to handle a variety of assignments and adapt quickly to changing priorities and assignments. Strong technical skills; familiarity and experience analyzing architectural and landscape plans, and familiarity with Microsoft Office. Strong project management skills. Strong supervisory and leadership skills. Experience with GIS, graphics/presentation programs, database management programs and other comparable programs. Experience presenting before Planning Commission or other Boards. Experience serving as liaison to a board or commission. At least 5 years of experience with implementing the California Environmental Quality Act (CEQA) including EIRs and MNDs. Knowledge of accepted practices of local and state laws and regulations relating to California municipal planning and zoning. Senior Planner Ideal candidates for this position will have a strong customer service focus and superior interpersonal skills. They will be able to establish and maintain effective relationships with a variety of stakeholders, including co-workers, management, elected officials, community members, and representatives of public and regulatory agencies. The ideal candidates will have the following skills and experience: Ability to write clearly and communicate effectively, both in writing and in person. Ability to handle a variety of assignments and adapt quickly to changing priorities. Strong experience managing complex projects and competing priorities. Strong technical skills, experience analyzing architectural and landscape plans, and familiarity with Microsoft Office Suite, GIS, graphics/presentation programs, database management programs and other comparable programs. Experience presenting before Planning Commission or other Boards. Experience serving as liaison to a board or commission. 5 years of experience implementing the California Environmental Quality Act (CEQA) including EIRs and MNDs. Knowledge of accepted practices of local and state laws and regulations relating to California municipal planning and zoning. 2 years of experience processing major housing applications, including the implementation of state density bonus, Housing Accountability Act, SB330,and similar state legislation. American Institute of Certified Planners (AICP) certification is desirable Essential Duties: Principal Planner Essential and other important responsibilities and duties may include, but are not limited to, the following: May supervise professional and administrative staff and consultants. May prepare and conduct performance evaluations and prepare program, team or individual work programs. May participate in hiring and disciplinary actions. Establish and evaluate achievement of program and individual goals and objectives. Represent the city to the public, to other agencies, and to regional and sub-regional committees, including conducting public meetings, making presentations, and responding to requests for information. Serve as project manager on projects or other assignments; may also oversee programs or oversee staff with responsibility for programs (e.g. housing, block grant). Prepare and write high quality staff reports, professional documents, and communications. Critically review the draft work products of staff and consultants, providing comments as needed to ensure they represent the Department’s best work. Attend, chair, and conduct a variety of meetings; serve on committees as requested; make presentations to the City Council; represent the Department and make oral presentations at meetings, inter-agency meetings, conferences and other events. Serve as a liaison to one of the city’s boards or commissions, or other committees. Assist in the development of department budgets; monitor and approve expenditures in accordance with policies and principles of sound fiscal management. Develop and maintain analytical tools for audit and control of programs. Procure the services of consultants and contractors consistent with City procedures, oversee contract work program, schedule, budget, and deliverables. Perform other duties of a similar nature or level. Senior Planner Essential and other important responsibilities and duties may include, but are not limited to, the following: Supervises preparation of environmental impact reports on projects submitted for City approval. Evaluates the design of large, complex projects submitted for Architectural Review Board (ARB) review. Prepares reports, including coordinating the work of other staff members, on special planning or transportation studies for the Architectural Review Board, Historic Resources Board, Planning Commission, City Council, appointed committees and other City staff. Makes public presentations before appointed boards, commissions, committees, and the City Council. Performs related duties and responsibilities as required. The full job description for Senior Planner can be found HERE The full job description for Principal Planner can be found HERE Minimum Qualifications: Principal Planner Sufficient education, training and/or work experience to demonstrate possession of the following knowledge and skills, which would typically be acquired through: Bachelor’s degree in a field relevant to the program or function being managed; Urban planning, architecture, or a related field. Seven years of progressively responsible experience in municipal government including complex project management; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above. Senior Planner Sufficient education, training and/or work experience to demonstrate possession of the following knowledge, skills, and abilities which would typically be acquired through: Bachelor's degree in Urban Planning, Architecture, Historic Preservation or a directly related field from an accredited college or university. An advanced degree is highly desirable and Five years of suitable professional experience in urban, historic or environmental planning. Master’s degree in planning or a related field can be counted as two years of experience. Special Requirement for all above positions: Possession of a valid California Driver's License. Supplemental Information: Benefits: Fantastic benefits package. For all full-time employees: 120 hours of vacation 12 paid holidays Health insurance HMO and PPO choices available Fully paid dental and vision insurance for employees and dependents Up to 6 weeks paid parental leave Retirement pension program administered by CalPERS Alternative work schedules, depending upon needs of the City Commuter incentives including the CalTrain Go Pass for qualifying staff and more.... For management employees: Additional 80 hours of annual management leave $2,500 management excess benefit available for use consistent with the Management Compensation Plan. $500 professional development To learn more, click HERE . Compensation (SEIU) : Comprehensive compensation plan, to learn more click HERE. Schedule: Flexible/Hybrid (depending upon position and subject to change) *More than one position may be filled from this posting.* Salary range shown covers both Senior Planner and Principal Planner positions, from the lowest salary for Senior Planner through the highest possible salary for Principal Planner. Depending on applicant qualifications, each position may be filled at the appropriate level/salary. If you encounter problems applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. The City of Palo Alto is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodation to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer. The City of Palo Alto offers its employees a generous benefit package, featuring family medical coverage, retirement, life insurance, plus 12 paid holidays per year. Participation in a Governmental 457 Deferred Compensation Plan Fully paid employee and dependent Dental Plan Fully paid employee and dependent Vision Plan Fully paid Life and AD&D insurance equal to annual salary Flat Rate City paid medical contribution which may allow employees to select a fully paid health plan Fully paid Life Insurance equal to one-times annual salary Voluntary Supplemental Life Insurance Long Term Disability plan 12 annual paid holidays Two to five weeks vacation annually depending on years of service per MOA 96 hours annual sick leave Direct Deposit Flexible Spending Account for Healthcare and Childcare expenses Public Employees' Retirement System (PERS) 2% at60 formula for Classic Employees One-year final compensation for 2% at 60 employees 2% at 62 formula for New CalPers Members Three-year final compensation for 2% at 62 employees only Retiree Medical benefits for employee and dependents after 10 years of service Please note: The City does not participate in CA State Disability Insurance (SDI) or Social Security.Since they City does not participate in SDI, City employees are not eligible to claim against the State's Pregnancy Disability Leave or Paid Family Leave programs. Closing Date/Time: 5/15/2024 11:59 PM Pacific
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,379.00 per month to $4,922.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Administrative Analyst/Specialist, Exempt I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented University with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Office Coordinator performs duties under general supervision of the Associate Director, Housing Operations and Commercial Services and works independently to provide department office coordination and administrative support functions while providing excellent customer service. The incumbent coordinates various administrative services for the department including Housing front office reception/customer service, mailroom, procurement, and staff calendar scheduling. The Office Coordinator also provides lead work direction to student staff, support bay card printing and student assistant hiring-packet creation/dissemination, and lockouts. Independent judgment and initiative are expected and exercised during day-to-day operations. In addition, the incumbent provides a full range of support functions in support of the Housing and Residence Life program. Responsibilities Coordinate Housing Office Functions: Create a friendly and welcoming environment and set the office tone, meeting excellent customer service standards. Coordinate reception responsibilities for the Housing front office to assist current residents, prospective residents, campus partners, vendors, and other visitors. Ensure that the front office has sufficient coverage and operations run smoothly. Maintain an organized and tidy office work space at all times. Develop a system for maintaining cleanliness and organized resources at the Housing front office. Frequently check office supply stock and reorder supplies as needed. Coordinate with staff to send mass mail to residents. Maintain resident and departmental files in an organized fashion, ensuring confidential information is secured. Coordinate recruitment and hiring of student staff as needed in support of front desk operations. Provide lead work direction for front desk student staff. Provide training, scheduling, lead work direction, and evaluation for Lassen student staff. This includes troubleshooting open/missed shifts, planning, directing and evaluating the student staff according to the objectives established for the department. Coordinate department errand runs and mail distribution, ensuring they are done in a timely manner. This includes overseeing the logging/accountability of mail and packages to meet all federal and state laws as well as University and department policies and guidelines. Utilizes StarRez to assist residents in navigating the online contracting and maintenance processes. Ensure a supply of all department forms are available for staff and students. Respond to student and general inquiries made through email, phone, or video chat in a timely, professional and friendly manner with a focus on customer service. Responsible for obtaining, reconciling, and distributing payroll checks monthly to professional and student staff. This includes timesheet processing for student assistants, ensuring required approvals are obtained and information is accurate and submitted in a timely manner. Schedule appointments for Student Housing and Residential Life (SHRL) staff. Support department processes by tracking department form responses. Collect and report customer service patterns and feedback and make adjustments to operations when necessary. Schedule and provide housing tours. Coordinate the lock-out process. This includes but is not limited to key audits, lock changes/requests, maintaining records of lock-out and key processing requests. Track and check in/out of vendors, providing necessary access. Assist with staff onboarding by setting up office space with standard supplies. Assist with student staff onboarding by building and disseminating hiring packets and tracking the steps of the onboarding process. Meet with representatives from the Census Bureau to conduct a residential census. Update, print, and disseminate the department's directory. Liaison between residents and SHRL team. Keep supervisor apprised with community, resident and other issues affecting the Housing office. Coordinates Procurement: Serve as liaison for Housing with University procurement services. Purchase all Housing supplies. Administer the department purchasing program which includes reviewing requests, creates requisitions for purchased items and services. Transmit and prioritize approved purchase orders and supporting documents to both University Procurement and supplier. Track orders and confirm system lead times, delivery dates, and costs with Housing Analyst. Advise Housing analyst to ensure invoices are received in a timely manner and reconciled. Identify opportunities and implement actions to achieve maximum efficiency with procuring supplies and equipment. Contribute to consolidation, reduction, and rationalization of Housing’s supplier base. Keep daily records and work with accounts payable to pay vendors per University policy. Coordinate all recurring bills incurred by the department such as but not limited to: PG&E and Waste Management. Responsible for closing out all of the department's purchase orders. Maintain and update databases to ensure expenses are posted in a timely fashion and amounts are allocated appropriately to their respective accounts. Screen and audit P-Card reports to ensure expenses are being allocated against proper chartfields per department guidelines. Assist staff members in preparation of p-card reports and serve as a resource for questions regarding p-card policy updates and direct connection to University accounts payable department. Provide manager with explanation and assessment of p-card reports. This gives managers the ability to work with direct reports on proper use of chartfield strings. Assist staff in procuring retreat, large scale events, and special events. Assist staff in the planning, reservation and payment of transportation needs. Assist staff in securing travel advances and working with University travel agents. Responsible for training and program development of the procurement area within Housing. Monthly and Quarterly training are required to ensure the department is up to date on any department or University policies. Resident Mailroom Coordination: Coordinate all aspects of the residential mailroom processes. Respond to all mail delivery inquiries. Coordinate scheduling of student assistants to staff the mailroom. Coordinate deliveries with variety of carrier services Provide workflow of mail processes. Provide training, scheduling, and evaluation of student staff. Residential BayCard Coordination: Coordinate printing BayCards for residents. Responds to all inquiries regarding BayCard photos and printing. Ensures that paperwork is provided to the Building Services Coordinator. Other Duties and Support Functions: Develop liaison relationships with other University departments to coordinate efforts where appropriates. Serve on University committees as appropriate. Participate on Housing departmental task forces and committees as assigned. Serve as emergency back-up for other functional areas as needed. Review status of job tasks and responsibilities with supervisor and/or designee on a regular basis. Prepares and updates position calendar and procedures. Assist in documenting functional area policies and procedures and train department staff in their implementation. Assist with all aspects of transition, opening and closing periods as needed. Respond to inquiries within (two) 2 business days. Refer position specific inquiries to appropriate University and department personnel. Report any updates or pertinent issues that need addressing to a manager. Assist with residential advocacy and documenting through the CARE system. Performs other duties as assigned. Minimum Qualifications A Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. Fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Required Qualifications Excellent customer service skills. Ability to lead and provide direction to student staff. Detail-oriented and excellent organizational skills. Outstanding communication skills, both verbal and written. Ability to multitask, prioritize, and work under pressure and manage high volume work. Ability to adapt to the changing needs of the department. Basic understanding of accounts payable terms and practices. Ability to work effectively with vendors to procure supplies services. Computer literacy, including G-suite, Microsoft Office, Zoom/video chat, and departmental and campus software. Strong sense of discretion and professionalism. Problem-solving skills. Balance a student-centered approach with the operational needs of the department. High motivation and ability to work well without a high-level of supervision. Ability to create effective working relationships in a diverse community. Preferred Skills and Knowledge Experience working in higher education housing and residential life. Experience providing lead work direction/supervision to staff. Procurement experience. At least one year of experience working with college-aged students in a diverse community. At least one year of experience supervising desk operations or customer service initiatives Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the University's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. . Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Apr 22 2024 Pacific Daylight Time Applications close: Aug 22 2024 Pacific Daylight Time Closing Date/Time:
Apr 23, 2024
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,379.00 per month to $4,922.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Administrative Analyst/Specialist, Exempt I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented University with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Office Coordinator performs duties under general supervision of the Associate Director, Housing Operations and Commercial Services and works independently to provide department office coordination and administrative support functions while providing excellent customer service. The incumbent coordinates various administrative services for the department including Housing front office reception/customer service, mailroom, procurement, and staff calendar scheduling. The Office Coordinator also provides lead work direction to student staff, support bay card printing and student assistant hiring-packet creation/dissemination, and lockouts. Independent judgment and initiative are expected and exercised during day-to-day operations. In addition, the incumbent provides a full range of support functions in support of the Housing and Residence Life program. Responsibilities Coordinate Housing Office Functions: Create a friendly and welcoming environment and set the office tone, meeting excellent customer service standards. Coordinate reception responsibilities for the Housing front office to assist current residents, prospective residents, campus partners, vendors, and other visitors. Ensure that the front office has sufficient coverage and operations run smoothly. Maintain an organized and tidy office work space at all times. Develop a system for maintaining cleanliness and organized resources at the Housing front office. Frequently check office supply stock and reorder supplies as needed. Coordinate with staff to send mass mail to residents. Maintain resident and departmental files in an organized fashion, ensuring confidential information is secured. Coordinate recruitment and hiring of student staff as needed in support of front desk operations. Provide lead work direction for front desk student staff. Provide training, scheduling, lead work direction, and evaluation for Lassen student staff. This includes troubleshooting open/missed shifts, planning, directing and evaluating the student staff according to the objectives established for the department. Coordinate department errand runs and mail distribution, ensuring they are done in a timely manner. This includes overseeing the logging/accountability of mail and packages to meet all federal and state laws as well as University and department policies and guidelines. Utilizes StarRez to assist residents in navigating the online contracting and maintenance processes. Ensure a supply of all department forms are available for staff and students. Respond to student and general inquiries made through email, phone, or video chat in a timely, professional and friendly manner with a focus on customer service. Responsible for obtaining, reconciling, and distributing payroll checks monthly to professional and student staff. This includes timesheet processing for student assistants, ensuring required approvals are obtained and information is accurate and submitted in a timely manner. Schedule appointments for Student Housing and Residential Life (SHRL) staff. Support department processes by tracking department form responses. Collect and report customer service patterns and feedback and make adjustments to operations when necessary. Schedule and provide housing tours. Coordinate the lock-out process. This includes but is not limited to key audits, lock changes/requests, maintaining records of lock-out and key processing requests. Track and check in/out of vendors, providing necessary access. Assist with staff onboarding by setting up office space with standard supplies. Assist with student staff onboarding by building and disseminating hiring packets and tracking the steps of the onboarding process. Meet with representatives from the Census Bureau to conduct a residential census. Update, print, and disseminate the department's directory. Liaison between residents and SHRL team. Keep supervisor apprised with community, resident and other issues affecting the Housing office. Coordinates Procurement: Serve as liaison for Housing with University procurement services. Purchase all Housing supplies. Administer the department purchasing program which includes reviewing requests, creates requisitions for purchased items and services. Transmit and prioritize approved purchase orders and supporting documents to both University Procurement and supplier. Track orders and confirm system lead times, delivery dates, and costs with Housing Analyst. Advise Housing analyst to ensure invoices are received in a timely manner and reconciled. Identify opportunities and implement actions to achieve maximum efficiency with procuring supplies and equipment. Contribute to consolidation, reduction, and rationalization of Housing’s supplier base. Keep daily records and work with accounts payable to pay vendors per University policy. Coordinate all recurring bills incurred by the department such as but not limited to: PG&E and Waste Management. Responsible for closing out all of the department's purchase orders. Maintain and update databases to ensure expenses are posted in a timely fashion and amounts are allocated appropriately to their respective accounts. Screen and audit P-Card reports to ensure expenses are being allocated against proper chartfields per department guidelines. Assist staff members in preparation of p-card reports and serve as a resource for questions regarding p-card policy updates and direct connection to University accounts payable department. Provide manager with explanation and assessment of p-card reports. This gives managers the ability to work with direct reports on proper use of chartfield strings. Assist staff in procuring retreat, large scale events, and special events. Assist staff in the planning, reservation and payment of transportation needs. Assist staff in securing travel advances and working with University travel agents. Responsible for training and program development of the procurement area within Housing. Monthly and Quarterly training are required to ensure the department is up to date on any department or University policies. Resident Mailroom Coordination: Coordinate all aspects of the residential mailroom processes. Respond to all mail delivery inquiries. Coordinate scheduling of student assistants to staff the mailroom. Coordinate deliveries with variety of carrier services Provide workflow of mail processes. Provide training, scheduling, and evaluation of student staff. Residential BayCard Coordination: Coordinate printing BayCards for residents. Responds to all inquiries regarding BayCard photos and printing. Ensures that paperwork is provided to the Building Services Coordinator. Other Duties and Support Functions: Develop liaison relationships with other University departments to coordinate efforts where appropriates. Serve on University committees as appropriate. Participate on Housing departmental task forces and committees as assigned. Serve as emergency back-up for other functional areas as needed. Review status of job tasks and responsibilities with supervisor and/or designee on a regular basis. Prepares and updates position calendar and procedures. Assist in documenting functional area policies and procedures and train department staff in their implementation. Assist with all aspects of transition, opening and closing periods as needed. Respond to inquiries within (two) 2 business days. Refer position specific inquiries to appropriate University and department personnel. Report any updates or pertinent issues that need addressing to a manager. Assist with residential advocacy and documenting through the CARE system. Performs other duties as assigned. Minimum Qualifications A Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. Fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Required Qualifications Excellent customer service skills. Ability to lead and provide direction to student staff. Detail-oriented and excellent organizational skills. Outstanding communication skills, both verbal and written. Ability to multitask, prioritize, and work under pressure and manage high volume work. Ability to adapt to the changing needs of the department. Basic understanding of accounts payable terms and practices. Ability to work effectively with vendors to procure supplies services. Computer literacy, including G-suite, Microsoft Office, Zoom/video chat, and departmental and campus software. Strong sense of discretion and professionalism. Problem-solving skills. Balance a student-centered approach with the operational needs of the department. High motivation and ability to work well without a high-level of supervision. Ability to create effective working relationships in a diverse community. Preferred Skills and Knowledge Experience working in higher education housing and residential life. Experience providing lead work direction/supervision to staff. Procurement experience. At least one year of experience working with college-aged students in a diverse community. At least one year of experience supervising desk operations or customer service initiatives Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the University's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. . Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Apr 22 2024 Pacific Daylight Time Applications close: Aug 22 2024 Pacific Daylight Time Closing Date/Time:
COUNTY OF LAKE, CA
Lake County, California, United States
General Recruitment Information Recruitments for County positions are typically conducted to establish eligibility lists to fill countywide vacancies that occur during the active status of those lists (approximately 3 -12 months). Any person on a promotional eligibility list will be considered first by the hiring department(s) before persons on an open eligibility list. The County of Lake only accepts applications for permanent positions when actively recruiting. Only online applications are accepted. It is the responsibility of each applicant to review the full job description and requirements. The County is an Equal Opportunity-Affirmative Action Employer. Veteran's Preference. To apply for County examinations - All applications for County examinations must be submitted through the County's online application system. A completed Supplemental Questionnaire must be submitted with each online application. All permanent County recruitments will be posted at www.co.lake.ca.us with a link to the online application. The County of Lake reserves the right to limit the number of applications that will be accepted for any open recruitment, and any such limit will be included on the job posting. When a limit is posted, the recruitment is subject to close at any time prior to the final filing date. Completed online application packets must be submitted by the close of business on the date that the recruitment closes . All relevant experience must be included on the application to be considered - resumes and other attached documents will not be used to qualify an applicant. Relevant experience and/or education may be substituted at a ratio of 2 to 1 for the purpose of meeting minimum qualifications and applicants should contact the Human Resources department for details. Important Notice - The provisions listed on job postings, job descriptions, or other recruitment materials do not constitute an expressed or implied contract. Benefits may vary between bargaining units. Any provisions contained within job postings, job descriptions or other recruitment material may be modified or revoked without notice. All County of Lake applicants who are given a conditional employment offer must comply with the County's pre-employment medical review program before they may be appointed to the County position. Additional Information This recruitment is open continuously. The first review of applications will be completed on March 5, 2024. Applications submitted after this date will be screened as received . Minimum Qualifications ACCOUNTANT-AUDITOR I Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Possession of Certified Public Accountant license is highly desirable. Education and Experience: Equivalent to an Associate degree from an accredited college with major coursework in accounting, business administration, finance, economics, or a closely related field. AND One (1) year of full-time experience performing accounting, auditing, or fiscal control duties. An accounting certificate is considered equivalent to an Associate degree if the number of units completed is equivalent to 60 semester units. Additional directly related education and/or experience may be substituted. ACCOUNTANT-AUDITOR II Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Possession of a Certified Public Accountant license is highly desirable. Education and Experience: Equivalent to an Associate degree from an accredited college with major coursework in accounting, business administration, finance, economics, or a closely related field. AND Two (2) years of full-time experience performing accounting, auditing, or fiscal control duties comparable to that of an Accountant-Auditor I with the County of Lake. An accounting certificate is considered equivalent to an Associate degree if the number of units completed is equivalent to 60 semester units. Additional directly related education and/or experience may be substituted. ACCOUNTANT-AUDITOR SENIOR Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Possession of a Certified Public Accountant license is highly desirable. Education and Experience: Bachelor’s degree in accounting, business administration, finance, economics, or a directly related field and four (4) years of full-time experience performing accounting, auditing, and/or fiscal control activities. Additional directly related education and/or experience may be substituted. Job Description ACCOUNTANT-AUDITOR I DEFINITION Under direct supervision, learns and performs a variety of accounting, fiscal analysis, and auditing work in the preparation, maintenance, and analysis of County fiscal records and financial transactions; learns and applies County fiscal policies, procedures, and systems; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the entry-level class in the Accountant-Auditor series. Incumbents perform routine accounting and auditing work requiring a general working knowledge of accounting principles and practices while learning to perform duties requiring greater complexity. This classification is used exclusively in the Auditor-Controller’s Office. The Accountant-Auditor I is distinguished from Accountant-Auditor II in that the latter is responsible for independently performing the full range of complex accounting, fiscal analysis, and auditing duties within the Auditor-Controller’s Office. The Accountant-Auditor series is distinguished from the Accountant series in that the incumbents are expected to perform accounting and auditing functions across vastly different governmental services, encompassing all departments within the County government. Positions in the Accountant-Auditor series are flexibly staffed. Incumbents may advance to the higher classifications after gaining the knowledge, skill, experience, licenses, and certifications which meet the qualifications for and demonstrating the ability to perform the work of the higher-level class. SUPERVISION RECEIVED AND EXERCISED Receives direct supervision from assigned supervisory or management staff, depending on areas of work assignments. Exercises no direct supervision over staff. May serve as a lead to technical and administrative support staff. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Performs complex accounting and auditing work in the establishment and maintenance of County fiscal records. Maintains a variety of ledgers and journals. Reviews fiscal records to ensure proper disbursement of funds. Tracks grant funds and consolidates data. Maintains and balances revenue information. Audits financial records and prepares information for outside audits. Prepares a variety of financial reports and statements. Assists with the development and control of budget information. Performs special financial analysis assignments. Coordinates balancing of cash accounts with the banks and other responsible county departments. Coordinates posting of journal entries. Reconciles problem accounts. Oversees contract administration. Provides lead direction, work coordination, and training as assigned. Serves as a liaison with other government agencies, auditors, and the public. Researches, interprets, and complies with all County accounting policies, generally accepted accounting principles, reporting requirements, and rules and regulations of governmental accounting across multiple functions. Advises and assists a variety of fiscal managers, analysts, and accounting staff in other departments. Prepares and provides documentation for the annual audits. Performs verification of draft financial audit reports. Adjusts entries, after verification, as requested in audit reports. Provides County staff with a variety of information regarding fiscal processes and procedures. Performs coordination responsibilities regarding the county’s computerized financial management, payroll, and tax systems. May maintain and update the general ledger. May assist with coordination of property tax fiscal accounting with the Assessor’s Office and Tax Collector’s Office, as necessary. May prepare annual County/department cost allocation plans. May assist with payroll functions, as needed. Performs related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Principles, practices, and methods of public and governmental accounting and financing, including budgeting and auditing and their application to operations. Federal, state, and local laws, rules, regulations, and policies applicable affecting the financial operations and transactions of the County. Auditing theory, principles, and techniques and the application thereof to government finance. Principles and procedures related to budgetary preparation, control, and development. Auditing reconciliation principles and methods. Principles and practices of internal and external auditing. County and department policies and procedures. ACCOUNTANT-AUDITOR II DEFINITION Under direct supervision, performs a variety of accounting, fiscal analysis, and auditing work in the preparation, maintenance, and analysis of County fiscal records and financial transactions; interprets and applies County fiscal policies, procedures, and systems; provides lead direction, work coordination, and training for other staff, as assigned; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the journey-level class in the Accountant-Auditor series. Incumbents independently perform a variety of accounting and auditing work requiring substantial knowledge and background. Incumbents exercise discretion and judgment in the performance of duties. This classification is used exclusively in the Auditor-Controller’s Office. The Accountant-Auditor series is distinguished from the Accountant series in that the incumbents are expected to perform accounting and auditing functions across vastly different governmental services, encompassing all departments within the county government. SUPERVISION RECEIVED AND EXERCISED Receives direct supervision from assigned supervisory or management staff, depending on areas of work assignments. Exercises no supervision over staff. May provide lead direction, work coordination, and training to technical staff, as assigned. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Performs the complex accounting and auditing work in the establishment and maintenance of County fiscal records. Maintains a variety of ledgers and journals. Reviews fiscal records to ensure proper disbursement of funds. Tracks grant funds and consolidates data. Maintains and balances revenue information. Audits financial records and prepares information for outside audits. Prepares a variety of financial reports and statements. Assists with the development and control of budget information. Performs special financial analysis assignments. Coordinates balancing of cash accounts with the banks and other responsible county departments. Coordinates posting of journal entries. Reconciles problem accounts. Oversees contract administration. Provides lead direction, work coordination, and training, as assigned. Serves as a liaison with other government agencies, auditors, and the public. Interprets and applies all county accounting policies, generally accepted accounting principles and all rules and regulations of governmental accounting across multiple functions. Advises and assists a variety of fiscal managers, analysts, and accounting staff in other departments. Prepares and provides documentation for the annual audits. Performs verification of draft financial audit reports. Adjusts entries, after verification, as requested in audit reports. Provides other County staff with a variety of information regarding fiscal processes and procedures. May assist with coordination of property tax fiscal accounting with the Assessor’s Office and Tax Collector’s Office, as necessary. Performs some coordination responsibilities regarding the county’s computerized financial management, payroll, and tax systems. May maintain and update the general ledger. May prepare annual County/department cost allocation plans. May assist with payroll functions, as needed. Performs related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Principles, practices, and methods of public and governmental accounting and financing, including budgeting and auditing and their application to operations. Federal, state, and local laws, rules, regulations, and policies applicable affecting the financial operations and transactions of the County. Auditing theory, principles, and techniques and the application thereof to government finance. Principles and practices of financial analysis, auditing, and reporting. Auditing reconciliation principles and methods. Principles and practices of internal and external auditing. County and department policies and procedures. Business arithmetic concepts. Customer service principles and techniques. Proper English spelling, grammar, and punctuation. Principles of lead direction, work coordination, and training. Written and oral communications skills. Computers and software programs (e.g., Microsoft software applications) to conduct research, assess information, and/or prepare documentation. Principles and techniques for working with groups and fostering effective team interaction Ability to: Perform a variety of complex accounting, auditing, and financial transaction work. Understand and apply all applicable laws, codes, regulations, policies, and procedures. Analyze financial data and draw sound conclusions. Prepare, gather, organize, analyze, and present a variety of financial information and reports. Perform accurate arithmetic, financial, and statistical computations. Monitor and update fiscal records. Communicate effectively, both orally and in writing Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Deal tactfully and courteously with the public and other staff. Provide lead direction, work coordination, and training, as assigned. Utilize a computer, relevant software applications, and/or other equipment as assigned to perform a variety of work tasks. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Possession of a Certified Public Accountant license is highly desirable. Education and Experience: Equivalent to an Associate degree from an accredited college with major coursework in accounting, business administration, finance, economics, or a closely related field. AND Two (2) years of full-time experience performing accounting, auditing, or fiscal control duties comparable to that of an Accountant-Auditor I with the County of Lake. An accounting certificate is considered equivalent to an Associate degree if the number of units completed is equivalent to 60 semester units. Additional directly related education and/or experience may be substituted. ACCOUNTANT-AUDITOR SENIOR DEFINITION Under general direction, performs a variety of the most complex accounting, fiscal analysis, and auditing work in the preparation, maintenance, and analysis of county fiscal records and financial transactions; interprets and applies county fiscal policies and procedures; provides lead direction, work coordination and training for other staff; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the advanced-level class in the Accountant-Auditor series. Incumbents are assigned exclusively to the Auditor-Controller’s Office. Incumbents have a greater degree of independence and lead work responsibility than individuals assigned to the lower-level classes. Incumbents are distinguished by their responsibility for conducting a variety of the most complex accounting and auditing work requiring substantial knowledge and background. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from management staff, depending on areas of work assignments. Provides lead direction, work coordination, and training, as assigned. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Performs the most complex accounting and auditing work in the establishment and maintenance of County fiscal records. Maintains a variety of ledgers and journals. Reviews fiscal records to ensure proper disbursement of funds. Tracks grant funds and consolidates data. Maintains and balances revenue information. Audits financial records and prepares information for outside audits. Prepares a variety of financial reports and statements. Assists with the development and control of budget information. Performs special financial analysis assignments. Coordinates balancing of cash accounts with the banks and other responsible county departments. Coordinates posting of journal entries. Reconciles problem accounts. Oversees contract administration. Provides lead direction, work coordination, and training, as assigned. Serves as a liaison with other government agencies, auditors, and the public. Interprets and applies all county accounting policies, generally accepted accounting principles and all rules and regulations of governmental accounting across multiple functions. Advises and assists a variety of fiscal managers, analysts, and accounting staff in other departments. Prepares and provides documentation for the annual audits. Performs verification of draft financial audit reports. Performs adjusting entries, after verification, as requested in audit reports. Provides other county staff with a variety of information regarding fiscal processes and procedures. Performs some coordination responsibilities regarding the county’s computerized financial management, payroll, and tax systems. May maintain and update the general ledger. May prepare annual county/department cost allocation plans. May assist with payroll functions, as needed. May assist with coordination of property tax fiscal accounting with the Assessor’s Office and Tax Collector’s Office, as necessary. Performs related duties as assigned. QUALIFICATIONS Knowledge of: Federal, state and local laws, rules, regulations, and policies applicable affecting the financial operations and transactions of the County. Principles, practices, and methods of public and governmental accounting and financing, including budgeting and auditing and their application to operations. Auditing theory, principles, and techniques and the application thereof to government finance. Principles and practices of financial analysis, auditing, and reporting. County and department policies and procedures. Business arithmetic concepts. Customer service principles and techniques. Applicable business equipment, databases, and software applications, as assigned. Proper English spelling, grammar, and punctuation. Principles of lead direction, work coordination, and training. Ability to: Provide lead direction, work coordination, and training, as assigned. Perform a variety of the most complex accounting, auditing, and financial transaction work. Analyze, interpret, and apply Generally Accepted Accounting Principles (GAAP) and Governmental Accounting Standards Board (GASB). Analyze financial data and draw sound conclusions. Prepare, gather, organize, analyze, and present a variety of financial information and reports. Perform accurate arithmetic, financial, and statistical computations. Monitor and update fiscal records. Communicate effectively. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Deal tactfully and courteously with the public and other staff. Constantly demonstrate cooperative behavior with colleagues, supervisors, customers, and clients. Utilize a computer, relevant software applications, and/or other equipment as assigned. Provide lead direction, work coordination, and training, as assigned. Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Possession of a Certified Public Accountant license is highly desirable. Education and Experience: Bachelor’s degree in accounting, business administration, finance, economics, or a directly related field and four (4) years of full-time experience performing accounting, auditing, and/or fiscal control activities. Additional directly related education and/or experience may be substituted. WORKING CONDITIONS, ADA AND OTHER REQUIREMENTS The County of Lake is The County of Lake is an equal opportunity employer and will comply with its obligations under the law to provide equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Incumbents generally work in a typical office environment with adequate light and temperature. There may be occasional exposure to extreme temperatures, loud noise, fumes, noxious odors, dust, mist, gases, and poor ventilation; underground, confined, or restricted workspaces; and heights more than five stories above ground level. Incumbents may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Positions in this class typically require: sitting, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Light Work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for light work. A successful candidate will be required to submit to and pass a background check prior to the appointment. Depending upon the position and/or assigned department, the background check may include but is not limited to civil and criminal history check, reference check, Live Scan, and/or credit check (as allowed under state law). Positions in this class may require local and statewide travel as necessary. Disaster Service Workers: As members of the County of Lake Emergency Services Organization, all Lake County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to perform certain emergency services at the direction of the department and / or County. The contents of this class specification shall not be construed to constitute any expressed or implied warranty or guarantee, nor shall it constitute a contract of employment. The County of Lake assumes no responsibility beyond the general accuracy of the document, nor does it assume responsibility for any errors or omissions in the information contained herein. The contents of this specification may be modified or revoked without notice. Terms and conditions of employment are determined through a “meet and confer” process and are subject to the Memorandum of Understanding currently in effect. RETIREMENT - County employees are members of the California Public Employee Retirement system (CalPERS).CalPERS provides a defined benefit pension at retirement for County employees.The pension formulas and employee contribution amounts may vary by bargaining unit, date of hire, prior qualifying service, and classification. Please contact Human Resources for more information. HEALTH AND INSURANCE BENEFITS - Medical, dental, hospital, vision, life and disability coverage is available to employees and their dependents. The County contributes $1,500 of the monthly premiums for the insurance plan options. VACATION ACCRUAL may be adjusted for current city or county government employees. VACATION - 80 hours per year during the first five years of service, 120 hours per year after five years, and additional accruals based on years of service beyond fifteen years. Pro-rated for part-time employees. SICK LEAVE - Accrues at a rate of 96 hours per year. Pro-rated for part-time employees. HOLIDAYS - An average of twelve paid 8-hour holidays per year. Pro-rated for part-time employees. SALARY - Lake County has an adopted salary schedule. The salary range for most classifications is in five increments with a provision for longevity increases. Appointments are normally made at the first step of the salary range. SOCIAL SECURITY - County employees participate in Social Security. CALIFORNIA STATE DISABILITY INSURANCE - SDI is available to some County employees. DEFERRED COMPENSATION PLANS and CREDIT UNION MEMBERSHIPS are available to County employees. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
General Recruitment Information Recruitments for County positions are typically conducted to establish eligibility lists to fill countywide vacancies that occur during the active status of those lists (approximately 3 -12 months). Any person on a promotional eligibility list will be considered first by the hiring department(s) before persons on an open eligibility list. The County of Lake only accepts applications for permanent positions when actively recruiting. Only online applications are accepted. It is the responsibility of each applicant to review the full job description and requirements. The County is an Equal Opportunity-Affirmative Action Employer. Veteran's Preference. To apply for County examinations - All applications for County examinations must be submitted through the County's online application system. A completed Supplemental Questionnaire must be submitted with each online application. All permanent County recruitments will be posted at www.co.lake.ca.us with a link to the online application. The County of Lake reserves the right to limit the number of applications that will be accepted for any open recruitment, and any such limit will be included on the job posting. When a limit is posted, the recruitment is subject to close at any time prior to the final filing date. Completed online application packets must be submitted by the close of business on the date that the recruitment closes . All relevant experience must be included on the application to be considered - resumes and other attached documents will not be used to qualify an applicant. Relevant experience and/or education may be substituted at a ratio of 2 to 1 for the purpose of meeting minimum qualifications and applicants should contact the Human Resources department for details. Important Notice - The provisions listed on job postings, job descriptions, or other recruitment materials do not constitute an expressed or implied contract. Benefits may vary between bargaining units. Any provisions contained within job postings, job descriptions or other recruitment material may be modified or revoked without notice. All County of Lake applicants who are given a conditional employment offer must comply with the County's pre-employment medical review program before they may be appointed to the County position. Additional Information This recruitment is open continuously. The first review of applications will be completed on March 5, 2024. Applications submitted after this date will be screened as received . Minimum Qualifications ACCOUNTANT-AUDITOR I Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Possession of Certified Public Accountant license is highly desirable. Education and Experience: Equivalent to an Associate degree from an accredited college with major coursework in accounting, business administration, finance, economics, or a closely related field. AND One (1) year of full-time experience performing accounting, auditing, or fiscal control duties. An accounting certificate is considered equivalent to an Associate degree if the number of units completed is equivalent to 60 semester units. Additional directly related education and/or experience may be substituted. ACCOUNTANT-AUDITOR II Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Possession of a Certified Public Accountant license is highly desirable. Education and Experience: Equivalent to an Associate degree from an accredited college with major coursework in accounting, business administration, finance, economics, or a closely related field. AND Two (2) years of full-time experience performing accounting, auditing, or fiscal control duties comparable to that of an Accountant-Auditor I with the County of Lake. An accounting certificate is considered equivalent to an Associate degree if the number of units completed is equivalent to 60 semester units. Additional directly related education and/or experience may be substituted. ACCOUNTANT-AUDITOR SENIOR Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Possession of a Certified Public Accountant license is highly desirable. Education and Experience: Bachelor’s degree in accounting, business administration, finance, economics, or a directly related field and four (4) years of full-time experience performing accounting, auditing, and/or fiscal control activities. Additional directly related education and/or experience may be substituted. Job Description ACCOUNTANT-AUDITOR I DEFINITION Under direct supervision, learns and performs a variety of accounting, fiscal analysis, and auditing work in the preparation, maintenance, and analysis of County fiscal records and financial transactions; learns and applies County fiscal policies, procedures, and systems; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the entry-level class in the Accountant-Auditor series. Incumbents perform routine accounting and auditing work requiring a general working knowledge of accounting principles and practices while learning to perform duties requiring greater complexity. This classification is used exclusively in the Auditor-Controller’s Office. The Accountant-Auditor I is distinguished from Accountant-Auditor II in that the latter is responsible for independently performing the full range of complex accounting, fiscal analysis, and auditing duties within the Auditor-Controller’s Office. The Accountant-Auditor series is distinguished from the Accountant series in that the incumbents are expected to perform accounting and auditing functions across vastly different governmental services, encompassing all departments within the County government. Positions in the Accountant-Auditor series are flexibly staffed. Incumbents may advance to the higher classifications after gaining the knowledge, skill, experience, licenses, and certifications which meet the qualifications for and demonstrating the ability to perform the work of the higher-level class. SUPERVISION RECEIVED AND EXERCISED Receives direct supervision from assigned supervisory or management staff, depending on areas of work assignments. Exercises no direct supervision over staff. May serve as a lead to technical and administrative support staff. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Performs complex accounting and auditing work in the establishment and maintenance of County fiscal records. Maintains a variety of ledgers and journals. Reviews fiscal records to ensure proper disbursement of funds. Tracks grant funds and consolidates data. Maintains and balances revenue information. Audits financial records and prepares information for outside audits. Prepares a variety of financial reports and statements. Assists with the development and control of budget information. Performs special financial analysis assignments. Coordinates balancing of cash accounts with the banks and other responsible county departments. Coordinates posting of journal entries. Reconciles problem accounts. Oversees contract administration. Provides lead direction, work coordination, and training as assigned. Serves as a liaison with other government agencies, auditors, and the public. Researches, interprets, and complies with all County accounting policies, generally accepted accounting principles, reporting requirements, and rules and regulations of governmental accounting across multiple functions. Advises and assists a variety of fiscal managers, analysts, and accounting staff in other departments. Prepares and provides documentation for the annual audits. Performs verification of draft financial audit reports. Adjusts entries, after verification, as requested in audit reports. Provides County staff with a variety of information regarding fiscal processes and procedures. Performs coordination responsibilities regarding the county’s computerized financial management, payroll, and tax systems. May maintain and update the general ledger. May assist with coordination of property tax fiscal accounting with the Assessor’s Office and Tax Collector’s Office, as necessary. May prepare annual County/department cost allocation plans. May assist with payroll functions, as needed. Performs related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Principles, practices, and methods of public and governmental accounting and financing, including budgeting and auditing and their application to operations. Federal, state, and local laws, rules, regulations, and policies applicable affecting the financial operations and transactions of the County. Auditing theory, principles, and techniques and the application thereof to government finance. Principles and procedures related to budgetary preparation, control, and development. Auditing reconciliation principles and methods. Principles and practices of internal and external auditing. County and department policies and procedures. ACCOUNTANT-AUDITOR II DEFINITION Under direct supervision, performs a variety of accounting, fiscal analysis, and auditing work in the preparation, maintenance, and analysis of County fiscal records and financial transactions; interprets and applies County fiscal policies, procedures, and systems; provides lead direction, work coordination, and training for other staff, as assigned; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the journey-level class in the Accountant-Auditor series. Incumbents independently perform a variety of accounting and auditing work requiring substantial knowledge and background. Incumbents exercise discretion and judgment in the performance of duties. This classification is used exclusively in the Auditor-Controller’s Office. The Accountant-Auditor series is distinguished from the Accountant series in that the incumbents are expected to perform accounting and auditing functions across vastly different governmental services, encompassing all departments within the county government. SUPERVISION RECEIVED AND EXERCISED Receives direct supervision from assigned supervisory or management staff, depending on areas of work assignments. Exercises no supervision over staff. May provide lead direction, work coordination, and training to technical staff, as assigned. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Performs the complex accounting and auditing work in the establishment and maintenance of County fiscal records. Maintains a variety of ledgers and journals. Reviews fiscal records to ensure proper disbursement of funds. Tracks grant funds and consolidates data. Maintains and balances revenue information. Audits financial records and prepares information for outside audits. Prepares a variety of financial reports and statements. Assists with the development and control of budget information. Performs special financial analysis assignments. Coordinates balancing of cash accounts with the banks and other responsible county departments. Coordinates posting of journal entries. Reconciles problem accounts. Oversees contract administration. Provides lead direction, work coordination, and training, as assigned. Serves as a liaison with other government agencies, auditors, and the public. Interprets and applies all county accounting policies, generally accepted accounting principles and all rules and regulations of governmental accounting across multiple functions. Advises and assists a variety of fiscal managers, analysts, and accounting staff in other departments. Prepares and provides documentation for the annual audits. Performs verification of draft financial audit reports. Adjusts entries, after verification, as requested in audit reports. Provides other County staff with a variety of information regarding fiscal processes and procedures. May assist with coordination of property tax fiscal accounting with the Assessor’s Office and Tax Collector’s Office, as necessary. Performs some coordination responsibilities regarding the county’s computerized financial management, payroll, and tax systems. May maintain and update the general ledger. May prepare annual County/department cost allocation plans. May assist with payroll functions, as needed. Performs related duties as assigned. MINIMUM QUALIFICATIONS Knowledge of: Principles, practices, and methods of public and governmental accounting and financing, including budgeting and auditing and their application to operations. Federal, state, and local laws, rules, regulations, and policies applicable affecting the financial operations and transactions of the County. Auditing theory, principles, and techniques and the application thereof to government finance. Principles and practices of financial analysis, auditing, and reporting. Auditing reconciliation principles and methods. Principles and practices of internal and external auditing. County and department policies and procedures. Business arithmetic concepts. Customer service principles and techniques. Proper English spelling, grammar, and punctuation. Principles of lead direction, work coordination, and training. Written and oral communications skills. Computers and software programs (e.g., Microsoft software applications) to conduct research, assess information, and/or prepare documentation. Principles and techniques for working with groups and fostering effective team interaction Ability to: Perform a variety of complex accounting, auditing, and financial transaction work. Understand and apply all applicable laws, codes, regulations, policies, and procedures. Analyze financial data and draw sound conclusions. Prepare, gather, organize, analyze, and present a variety of financial information and reports. Perform accurate arithmetic, financial, and statistical computations. Monitor and update fiscal records. Communicate effectively, both orally and in writing Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Deal tactfully and courteously with the public and other staff. Provide lead direction, work coordination, and training, as assigned. Utilize a computer, relevant software applications, and/or other equipment as assigned to perform a variety of work tasks. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Possession of a Certified Public Accountant license is highly desirable. Education and Experience: Equivalent to an Associate degree from an accredited college with major coursework in accounting, business administration, finance, economics, or a closely related field. AND Two (2) years of full-time experience performing accounting, auditing, or fiscal control duties comparable to that of an Accountant-Auditor I with the County of Lake. An accounting certificate is considered equivalent to an Associate degree if the number of units completed is equivalent to 60 semester units. Additional directly related education and/or experience may be substituted. ACCOUNTANT-AUDITOR SENIOR DEFINITION Under general direction, performs a variety of the most complex accounting, fiscal analysis, and auditing work in the preparation, maintenance, and analysis of county fiscal records and financial transactions; interprets and applies county fiscal policies and procedures; provides lead direction, work coordination and training for other staff; and performs related duties as assigned. DISTINGUISHING CHARACTERISTICS This is the advanced-level class in the Accountant-Auditor series. Incumbents are assigned exclusively to the Auditor-Controller’s Office. Incumbents have a greater degree of independence and lead work responsibility than individuals assigned to the lower-level classes. Incumbents are distinguished by their responsibility for conducting a variety of the most complex accounting and auditing work requiring substantial knowledge and background. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from management staff, depending on areas of work assignments. Provides lead direction, work coordination, and training, as assigned. EXAMPLES OF ESSENTIAL DUTIES Class specifications are intended to present a descriptive list of the scope of duties performed by employees in this class and are not intended to reflect all duties performed within the job. Performs the most complex accounting and auditing work in the establishment and maintenance of County fiscal records. Maintains a variety of ledgers and journals. Reviews fiscal records to ensure proper disbursement of funds. Tracks grant funds and consolidates data. Maintains and balances revenue information. Audits financial records and prepares information for outside audits. Prepares a variety of financial reports and statements. Assists with the development and control of budget information. Performs special financial analysis assignments. Coordinates balancing of cash accounts with the banks and other responsible county departments. Coordinates posting of journal entries. Reconciles problem accounts. Oversees contract administration. Provides lead direction, work coordination, and training, as assigned. Serves as a liaison with other government agencies, auditors, and the public. Interprets and applies all county accounting policies, generally accepted accounting principles and all rules and regulations of governmental accounting across multiple functions. Advises and assists a variety of fiscal managers, analysts, and accounting staff in other departments. Prepares and provides documentation for the annual audits. Performs verification of draft financial audit reports. Performs adjusting entries, after verification, as requested in audit reports. Provides other county staff with a variety of information regarding fiscal processes and procedures. Performs some coordination responsibilities regarding the county’s computerized financial management, payroll, and tax systems. May maintain and update the general ledger. May prepare annual county/department cost allocation plans. May assist with payroll functions, as needed. May assist with coordination of property tax fiscal accounting with the Assessor’s Office and Tax Collector’s Office, as necessary. Performs related duties as assigned. QUALIFICATIONS Knowledge of: Federal, state and local laws, rules, regulations, and policies applicable affecting the financial operations and transactions of the County. Principles, practices, and methods of public and governmental accounting and financing, including budgeting and auditing and their application to operations. Auditing theory, principles, and techniques and the application thereof to government finance. Principles and practices of financial analysis, auditing, and reporting. County and department policies and procedures. Business arithmetic concepts. Customer service principles and techniques. Applicable business equipment, databases, and software applications, as assigned. Proper English spelling, grammar, and punctuation. Principles of lead direction, work coordination, and training. Ability to: Provide lead direction, work coordination, and training, as assigned. Perform a variety of the most complex accounting, auditing, and financial transaction work. Analyze, interpret, and apply Generally Accepted Accounting Principles (GAAP) and Governmental Accounting Standards Board (GASB). Analyze financial data and draw sound conclusions. Prepare, gather, organize, analyze, and present a variety of financial information and reports. Perform accurate arithmetic, financial, and statistical computations. Monitor and update fiscal records. Communicate effectively. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Deal tactfully and courteously with the public and other staff. Constantly demonstrate cooperative behavior with colleagues, supervisors, customers, and clients. Utilize a computer, relevant software applications, and/or other equipment as assigned. Provide lead direction, work coordination, and training, as assigned. Licensing and Certifications: Possession of, or ability to obtain, an appropriate valid California Driver’s License. Possession of a Certified Public Accountant license is highly desirable. Education and Experience: Bachelor’s degree in accounting, business administration, finance, economics, or a directly related field and four (4) years of full-time experience performing accounting, auditing, and/or fiscal control activities. Additional directly related education and/or experience may be substituted. WORKING CONDITIONS, ADA AND OTHER REQUIREMENTS The County of Lake is The County of Lake is an equal opportunity employer and will comply with its obligations under the law to provide equal employment opportunities to qualified individuals with disabilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Incumbents generally work in a typical office environment with adequate light and temperature. There may be occasional exposure to extreme temperatures, loud noise, fumes, noxious odors, dust, mist, gases, and poor ventilation; underground, confined, or restricted workspaces; and heights more than five stories above ground level. Incumbents may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Positions in this class typically require: sitting, stooping, kneeling, crouching, reaching, standing, walking, pushing, pulling, lifting, fingering, grasping, talking, hearing, seeing, and repetitive motions. Sedentary Work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. Light Work: Exerting up to 25 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects. If the use of arm and/or leg controls requires exertion of forces greater than that for Sedentary Work and the worker sits most of the time, the job is rated for light work. A successful candidate will be required to submit to and pass a background check prior to the appointment. Depending upon the position and/or assigned department, the background check may include but is not limited to civil and criminal history check, reference check, Live Scan, and/or credit check (as allowed under state law). Positions in this class may require local and statewide travel as necessary. Disaster Service Workers: As members of the County of Lake Emergency Services Organization, all Lake County employees are designated as Disaster Service Workers during a proclaimed emergency and may be required to perform certain emergency services at the direction of the department and / or County. The contents of this class specification shall not be construed to constitute any expressed or implied warranty or guarantee, nor shall it constitute a contract of employment. The County of Lake assumes no responsibility beyond the general accuracy of the document, nor does it assume responsibility for any errors or omissions in the information contained herein. The contents of this specification may be modified or revoked without notice. Terms and conditions of employment are determined through a “meet and confer” process and are subject to the Memorandum of Understanding currently in effect. RETIREMENT - County employees are members of the California Public Employee Retirement system (CalPERS).CalPERS provides a defined benefit pension at retirement for County employees.The pension formulas and employee contribution amounts may vary by bargaining unit, date of hire, prior qualifying service, and classification. Please contact Human Resources for more information. HEALTH AND INSURANCE BENEFITS - Medical, dental, hospital, vision, life and disability coverage is available to employees and their dependents. The County contributes $1,500 of the monthly premiums for the insurance plan options. VACATION ACCRUAL may be adjusted for current city or county government employees. VACATION - 80 hours per year during the first five years of service, 120 hours per year after five years, and additional accruals based on years of service beyond fifteen years. Pro-rated for part-time employees. SICK LEAVE - Accrues at a rate of 96 hours per year. Pro-rated for part-time employees. HOLIDAYS - An average of twelve paid 8-hour holidays per year. Pro-rated for part-time employees. SALARY - Lake County has an adopted salary schedule. The salary range for most classifications is in five increments with a provision for longevity increases. Appointments are normally made at the first step of the salary range. SOCIAL SECURITY - County employees participate in Social Security. CALIFORNIA STATE DISABILITY INSURANCE - SDI is available to some County employees. DEFERRED COMPENSATION PLANS and CREDIT UNION MEMBERSHIPS are available to County employees. Closing Date/Time: Continuous
Monterey County Human Resources
Salinas, California, United States
Position Description The County of Monterey invites your interest for the position of Military & Veterans Affair Officer Final Filing Deadline: June 2, 2024 THE COMMUNITY The County of Monterey is a diverse community set in a picturesque coastal location and offers tourists and residents alike the comfort of a moderate Mediterranean climate, miles of beautiful beaches, spectacular mountain ranges, groves of redwoods, low-rolling foothills, and scenic valleys. Boasting such world-renowned attractions as the spectacular Big Sur Coast, Laguna Seca Raceway, 17-Mile Drive, Monterey Bay Aquarium, Cannery Row, the Steinbeck Center, the Monterey Jazz and Blues Festivals and Pebble Beach - possibly the world’s most famous golf course, it’s easy to see why over 450,000 residents choose to live here and an estimated four million visitors a year make the County of Monterey their destination of choice. In addition to a thriving tourist trade, the County’s economy is largely based in a vigorous agricultural industry. Known as the “Salad Bowl of the World” the Salinas Valley provides fresh strawberries, vegetables, wine grapes and leafy greens to the entire country. California’s 16th largest county provides many educational opportunities including California State University at Monterey Bay, the Middlebury Institute of International Studies at Monterey, Monterey Peninsula College, Hartnell College, the Defense Language Institute, and the Naval Postgraduate School. All these factors combine to make the County a healthy, economically diverse region eager to foster and sustain an enriching lifestyle for its residents. THE ORGANIZATION At the local level, the County of Monterey is governed by a Board of Supervisors. Like all governing bodies, the Board of Supervisors is empowered with both legislative and executive authority over the entirety of the county and is the primary governing body for all unincorporated areas within the County’s boundaries. The Board has five elected members, each representing a district in the County. The mission of the County of Monterey is to excel at providing quality services for the benefit of all county residents while developing, maintaining, and enhancing the resources in the area. The County operates according to the following values: • Assure honesty and integrity in all county actions; • Provide top quality customer service; • Practice continuing innovation; and, • Treat fellow employees, customers, and residents with respect and courtesy at all times. THE MILITARY & VETERANS AFFAIRS OFFICE Monterey County’s Military & Veterans Affairs Office is dedicated to serving veterans, their dependents, and survivors by helping them obtain benefits, services, and resources, while exemplifying the utmost respect and courtesy, in honor of their service. MISSION STATEMENT The Monterey County Military & Veterans Affairs Office (MVAO) provides advocacy, assistance and services designed to enhance the lives of the County’s veterans who served their country in the Armed Forces, their families, and their survivors. We assist in obtaining entitlements and services from the U.S. Department of Veterans Affairs (VA), U.S. Department of Defense (DOD), California Department of Veterans Affairs (CDVA), and local programs for eligible veterans and their families. Monterey County Military & Veterans Affairs employees are dedicated to providing these services in a customer friendly environment with quality second to none. The Office of Military & Veterans Affairs provides these services and helps with the following benefits: • Comprehensive benefits counseling • Claims preparation and submission • Claims follow-up to ensure final decisions are fully adjudicated • Initiate and develop appeals when appropriate • Networking and advocacy with federal, state, and local agencies Information and referrals for the following: • Public assistance • Veterans Affairs medical/health care • Homeless and At-Risk of Becoming Homeless • Service Treatment Records requests for claim processing • Certification of discharge papers (DDE-214) for filing claims with the VA THE POSITION Under administrative direction, the Military and Veterans Affairs Officer manages the Military & Veterans Affairs programs for the County of Monterey. This executive management level position functions as a department head within the County’s Department of Social Services and is responsible for directing, coordinating, and implementing the County’s Military and Veterans Affairs programs as well as providing comprehensive referral services to military personnel, veterans, and their families throughout the County. The Military & Veterans Affairs Officer oversees an office staff of 11 full-time employees consisting of representatives, analysts, and administrative support positions. To view the full brochure for this job opening, please click on the following link: Military & Veterans Affair Officer Examples of Duties The responsibilities and essential functions of the Military & Veterans Affairs Officer may include, but are not limited to: Develops, plans, and administers a comprehensive Military and Veterans Affairs program; Supervises the Military and Veterans Affairs Offices staff; develops, administers, and monitors the office budget; Establishes liaison with military, veterans, and community organizations for the purpose of furthering the military and veterans programs and resolves issues that affect collaboration of services; Coordinates a collaboration of resources and activities with federal and state military and veterans affairs agencies; Provides technical assistance to County departments and programs; and coordinates Military and Veterans Affairs programs with Human Resources for the County’s veterans hiring preference ordinance by attesting to the eligibility of veteran applicants; verifies veterans’ income and eligibility for USDVA entitlements for the Department of Social and Employment Services; and verifies entitlement for disabled veterans and/or their survivor property tax exemption for the Assessor’s office; Addresses groups regarding miliary and veterans’ problems, unmet needs, and the entitlements and/or services thereof, and informs the Director of Social Services; Monitors legislative issues, which affect the Military and Veterans Affairs Program and the entitlements and/or services thereof, and informs the Director of Social Services, Military and Veterans Affairs Commission, and other agencies; Directs the maintenance of required records; prepares briefs and reports; Provides Notary Public services for County veterans. Provides staff support for the Military and Veterans Affairs Commission, services as a liaison between the Commission and public officials, and serves as the Commission administrative secretary; and Develops, prepares, assembles, and submits workload and expenditure reports which determine state veterans services funding. THE IDEAL CANDIDATE The County of Monterey is seeking a strong, collaborative, and experienced military and veterans affairs professional who is passionate about advocating for veterans in the community. The ideal candidate possesses extensive experience and knowledge of veterans affairs including federal and state legislation and regulations regarding veteran assistance programs. Knowledge of the region’s local homelessness resources and the ability to connect veterans with these resources is essential. The County is looking for candidates who possess a professional history that demonstrates the following necessary leadership competencies and attributes: Engages people and communicates effectively; Demonstrates political acumen; Coordinates a collaboration of resources and activities with federal and state military and veterans affairs agencies; Interacts professionally with individuals representing all levels of government and community groups, and functions in stressful and/or confrontational situations requiring persuasion in accordance with the desired objective; Able to build and leverage talent; Skilled in the development and execution of policies; Demonstrates ethical behavior; Speaks and presents effectively before small and large groups; Decisive; Possesses a strategic perspective; Maximizes team effectiveness; Examples of Experience/Education/Training Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment listed above is qualifying. An example of a way these requirements might be acquired: 1. Two years of professional veterans services related experience and completion of course working leading to a bachelor’s degree in a services related field at a recognized institution of higher learning; OR 2. Five years of professional veterans’ services related experience, two of which should be advanced or supervisory levels, or at the level of Military and Veterans Services Officer or County Veterans Services Officer. Additional Information Required Conditions of Employment: 1. Pursuant to section 970 of the California Military & Veterans Code, be a United States armed forces veteran. 2. Pursuant to Title 38, sections 14.629 and 14.630 of the Code of Federal Regulations, possess, or able to obtain accreditation by the United States Department of Veterans Affairs and certification by the California Department of Veterans Affairs. COMPENSATION AND BENEFITS This is an at-will position. The salary range for the Military and Veterans Affairs Officer is $128,519 - $175,529 annually; placement within the range is dependent on qualifications. The County also offers a competitive benefits package, including: Retirement - The County of Monterey offers retirement benefits through the California Public Employees’ Retirement System (CalPERS). Retirement formulas: 2% at 55 years of age for CalPERS classic members and 2% at 62 for CalPERS PEPRA members. Current employee contribution rate is 7% up to the CalPERS compensation limits Medical Insurance - CalPERS Health Insurance Program is made available on a pre-tax basis through a Section 125 Cafeteria Benefit Plan • Preferred Provider Organization (PPO) • Health Maintenance Organization (HMO) Dental Insurance - Pacific Health Alliance • $2,000 annual max. per covered person • Orthodontia - $1,500 lifetime max. per covered person Vision - Vision Service Plan (VSP) • Exam, lenses, and frames available every 12 months • Computer vision glasses available, subject to eligibility Health Flexible Spending Accounts - • Flexible Spending Account (FSA) - employee may contribute up to the IRS maximum, on a pre-tax basis • Dependent Care Assistance Program (DCAP) - employee may contribute up to the IRS maximum, on a pre-tax basis Deferred Compensation 457(b) Plan - Pre-tax and post-tax voluntary employee contribution up to the IRS maximum Life Insurance - County paid $50,000 Group Term Life Holidays - 12 paid holidays plus one (1) floating holiday per calendar year Professional Leave - 10 days per calendar year Annual Leave - Accrued Annual Leave; accrual computed according to years of service with a maximum accrual of 850 hours. 50% of California public sector County or City service applied toward computation Longevity Pay - 10 years of consecutive County service 2.5%; 15 years 3.5%; 20 years 5.5% OTHER BENEFITS Management Expense Allowances - $54.17 per month Auto Allowance - $375 per month Professional Development Stipend - $400 per calendar year Employee Assistance Program - The EAP offers confidential counseling and referral services to support wellbeing and resilience in work and life to employees and members TO APPLY If you are interested in this outstanding opportunity, please apply online by clicking on the following link: Bob Murray & Associates Filing Deadline: June 2, 2024 Following the closing date, resumes will be screened according to the qualifications outlined above. The most qualified candidates will be invited to virtual interviews with Bob Murray & Associates. A select group of candidates will be asked to provide references once it is anticipated that they may be recommended as finalists. References will be contacted only following candidate approval. Finalist interviews will be held with the County of Monterey. Candidates will be advised of the status of the recruitment following selection of a candidate. If you have any questions, please do not hesitate to call Mr. Gary Phillips at: (916) 784-9080 http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet Closing Date/Time: 6/2/2024 11:59 PM Pacific
Apr 26, 2024
Full Time
Position Description The County of Monterey invites your interest for the position of Military & Veterans Affair Officer Final Filing Deadline: June 2, 2024 THE COMMUNITY The County of Monterey is a diverse community set in a picturesque coastal location and offers tourists and residents alike the comfort of a moderate Mediterranean climate, miles of beautiful beaches, spectacular mountain ranges, groves of redwoods, low-rolling foothills, and scenic valleys. Boasting such world-renowned attractions as the spectacular Big Sur Coast, Laguna Seca Raceway, 17-Mile Drive, Monterey Bay Aquarium, Cannery Row, the Steinbeck Center, the Monterey Jazz and Blues Festivals and Pebble Beach - possibly the world’s most famous golf course, it’s easy to see why over 450,000 residents choose to live here and an estimated four million visitors a year make the County of Monterey their destination of choice. In addition to a thriving tourist trade, the County’s economy is largely based in a vigorous agricultural industry. Known as the “Salad Bowl of the World” the Salinas Valley provides fresh strawberries, vegetables, wine grapes and leafy greens to the entire country. California’s 16th largest county provides many educational opportunities including California State University at Monterey Bay, the Middlebury Institute of International Studies at Monterey, Monterey Peninsula College, Hartnell College, the Defense Language Institute, and the Naval Postgraduate School. All these factors combine to make the County a healthy, economically diverse region eager to foster and sustain an enriching lifestyle for its residents. THE ORGANIZATION At the local level, the County of Monterey is governed by a Board of Supervisors. Like all governing bodies, the Board of Supervisors is empowered with both legislative and executive authority over the entirety of the county and is the primary governing body for all unincorporated areas within the County’s boundaries. The Board has five elected members, each representing a district in the County. The mission of the County of Monterey is to excel at providing quality services for the benefit of all county residents while developing, maintaining, and enhancing the resources in the area. The County operates according to the following values: • Assure honesty and integrity in all county actions; • Provide top quality customer service; • Practice continuing innovation; and, • Treat fellow employees, customers, and residents with respect and courtesy at all times. THE MILITARY & VETERANS AFFAIRS OFFICE Monterey County’s Military & Veterans Affairs Office is dedicated to serving veterans, their dependents, and survivors by helping them obtain benefits, services, and resources, while exemplifying the utmost respect and courtesy, in honor of their service. MISSION STATEMENT The Monterey County Military & Veterans Affairs Office (MVAO) provides advocacy, assistance and services designed to enhance the lives of the County’s veterans who served their country in the Armed Forces, their families, and their survivors. We assist in obtaining entitlements and services from the U.S. Department of Veterans Affairs (VA), U.S. Department of Defense (DOD), California Department of Veterans Affairs (CDVA), and local programs for eligible veterans and their families. Monterey County Military & Veterans Affairs employees are dedicated to providing these services in a customer friendly environment with quality second to none. The Office of Military & Veterans Affairs provides these services and helps with the following benefits: • Comprehensive benefits counseling • Claims preparation and submission • Claims follow-up to ensure final decisions are fully adjudicated • Initiate and develop appeals when appropriate • Networking and advocacy with federal, state, and local agencies Information and referrals for the following: • Public assistance • Veterans Affairs medical/health care • Homeless and At-Risk of Becoming Homeless • Service Treatment Records requests for claim processing • Certification of discharge papers (DDE-214) for filing claims with the VA THE POSITION Under administrative direction, the Military and Veterans Affairs Officer manages the Military & Veterans Affairs programs for the County of Monterey. This executive management level position functions as a department head within the County’s Department of Social Services and is responsible for directing, coordinating, and implementing the County’s Military and Veterans Affairs programs as well as providing comprehensive referral services to military personnel, veterans, and their families throughout the County. The Military & Veterans Affairs Officer oversees an office staff of 11 full-time employees consisting of representatives, analysts, and administrative support positions. To view the full brochure for this job opening, please click on the following link: Military & Veterans Affair Officer Examples of Duties The responsibilities and essential functions of the Military & Veterans Affairs Officer may include, but are not limited to: Develops, plans, and administers a comprehensive Military and Veterans Affairs program; Supervises the Military and Veterans Affairs Offices staff; develops, administers, and monitors the office budget; Establishes liaison with military, veterans, and community organizations for the purpose of furthering the military and veterans programs and resolves issues that affect collaboration of services; Coordinates a collaboration of resources and activities with federal and state military and veterans affairs agencies; Provides technical assistance to County departments and programs; and coordinates Military and Veterans Affairs programs with Human Resources for the County’s veterans hiring preference ordinance by attesting to the eligibility of veteran applicants; verifies veterans’ income and eligibility for USDVA entitlements for the Department of Social and Employment Services; and verifies entitlement for disabled veterans and/or their survivor property tax exemption for the Assessor’s office; Addresses groups regarding miliary and veterans’ problems, unmet needs, and the entitlements and/or services thereof, and informs the Director of Social Services; Monitors legislative issues, which affect the Military and Veterans Affairs Program and the entitlements and/or services thereof, and informs the Director of Social Services, Military and Veterans Affairs Commission, and other agencies; Directs the maintenance of required records; prepares briefs and reports; Provides Notary Public services for County veterans. Provides staff support for the Military and Veterans Affairs Commission, services as a liaison between the Commission and public officials, and serves as the Commission administrative secretary; and Develops, prepares, assembles, and submits workload and expenditure reports which determine state veterans services funding. THE IDEAL CANDIDATE The County of Monterey is seeking a strong, collaborative, and experienced military and veterans affairs professional who is passionate about advocating for veterans in the community. The ideal candidate possesses extensive experience and knowledge of veterans affairs including federal and state legislation and regulations regarding veteran assistance programs. Knowledge of the region’s local homelessness resources and the ability to connect veterans with these resources is essential. The County is looking for candidates who possess a professional history that demonstrates the following necessary leadership competencies and attributes: Engages people and communicates effectively; Demonstrates political acumen; Coordinates a collaboration of resources and activities with federal and state military and veterans affairs agencies; Interacts professionally with individuals representing all levels of government and community groups, and functions in stressful and/or confrontational situations requiring persuasion in accordance with the desired objective; Able to build and leverage talent; Skilled in the development and execution of policies; Demonstrates ethical behavior; Speaks and presents effectively before small and large groups; Decisive; Possesses a strategic perspective; Maximizes team effectiveness; Examples of Experience/Education/Training Any combination of training, education and/or experience which provides the knowledge, skills and abilities and required conditions of employment listed above is qualifying. An example of a way these requirements might be acquired: 1. Two years of professional veterans services related experience and completion of course working leading to a bachelor’s degree in a services related field at a recognized institution of higher learning; OR 2. Five years of professional veterans’ services related experience, two of which should be advanced or supervisory levels, or at the level of Military and Veterans Services Officer or County Veterans Services Officer. Additional Information Required Conditions of Employment: 1. Pursuant to section 970 of the California Military & Veterans Code, be a United States armed forces veteran. 2. Pursuant to Title 38, sections 14.629 and 14.630 of the Code of Federal Regulations, possess, or able to obtain accreditation by the United States Department of Veterans Affairs and certification by the California Department of Veterans Affairs. COMPENSATION AND BENEFITS This is an at-will position. The salary range for the Military and Veterans Affairs Officer is $128,519 - $175,529 annually; placement within the range is dependent on qualifications. The County also offers a competitive benefits package, including: Retirement - The County of Monterey offers retirement benefits through the California Public Employees’ Retirement System (CalPERS). Retirement formulas: 2% at 55 years of age for CalPERS classic members and 2% at 62 for CalPERS PEPRA members. Current employee contribution rate is 7% up to the CalPERS compensation limits Medical Insurance - CalPERS Health Insurance Program is made available on a pre-tax basis through a Section 125 Cafeteria Benefit Plan • Preferred Provider Organization (PPO) • Health Maintenance Organization (HMO) Dental Insurance - Pacific Health Alliance • $2,000 annual max. per covered person • Orthodontia - $1,500 lifetime max. per covered person Vision - Vision Service Plan (VSP) • Exam, lenses, and frames available every 12 months • Computer vision glasses available, subject to eligibility Health Flexible Spending Accounts - • Flexible Spending Account (FSA) - employee may contribute up to the IRS maximum, on a pre-tax basis • Dependent Care Assistance Program (DCAP) - employee may contribute up to the IRS maximum, on a pre-tax basis Deferred Compensation 457(b) Plan - Pre-tax and post-tax voluntary employee contribution up to the IRS maximum Life Insurance - County paid $50,000 Group Term Life Holidays - 12 paid holidays plus one (1) floating holiday per calendar year Professional Leave - 10 days per calendar year Annual Leave - Accrued Annual Leave; accrual computed according to years of service with a maximum accrual of 850 hours. 50% of California public sector County or City service applied toward computation Longevity Pay - 10 years of consecutive County service 2.5%; 15 years 3.5%; 20 years 5.5% OTHER BENEFITS Management Expense Allowances - $54.17 per month Auto Allowance - $375 per month Professional Development Stipend - $400 per calendar year Employee Assistance Program - The EAP offers confidential counseling and referral services to support wellbeing and resilience in work and life to employees and members TO APPLY If you are interested in this outstanding opportunity, please apply online by clicking on the following link: Bob Murray & Associates Filing Deadline: June 2, 2024 Following the closing date, resumes will be screened according to the qualifications outlined above. The most qualified candidates will be invited to virtual interviews with Bob Murray & Associates. A select group of candidates will be asked to provide references once it is anticipated that they may be recommended as finalists. References will be contacted only following candidate approval. Finalist interviews will be held with the County of Monterey. Candidates will be advised of the status of the recruitment following selection of a candidate. If you have any questions, please do not hesitate to call Mr. Gary Phillips at: (916) 784-9080 http://www.co.monterey.ca.us/government/departments-a-h/human-resources/human-resources/benefits/benefit-summary-sheet Closing Date/Time: 6/2/2024 11:59 PM Pacific
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: The Community Development Department strives to enhance the community’s safety, welfare, quality of life, and economic opportunities by providing advanced planning, development review, permitting and inspection services, as well as administration of programs related to affordable housing. To learn more about the City of Santa Clara's Department of Community Development/Housing click here. . The Position: The Permit Technician is an entry level classification in the Permit Technician series. Incumbents work under direct supervision and are expected to follow established procedures and policies in order to perform the job duties. Work is generally reviewed on completion of task. Incumbents will evaluate situations, identify problems, and exercise sound independent judgment within established guidelines. This classification is distinguished from the Senior Permit Technician classification in that the latter possess journey level knowledge and experience required to perform the more complex work assigned to the series and acts as a lead to Permit Technicians. The Permit Technician, under supervision, performs a variety of construction review, permit issuance, and customer service functions related to the plan review and permit issuance process. Duties may include, but are not limited to; explaining process, procedures and requirements for permit submittal and issuance, resolving customer issues and concerns, calculating appropriate fees and maintaining our computerized permit record tracking system. Works on complex special projects and other related work as assigned. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties This description may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under direct supervision: • Performs clerical and public counter work and customer service related to the City's development process; • Provides information to the public regarding City regulations, procedures, and policies; • Reviews and prepares various plan checks for express plan review, permit applications, materials, documents, and plan submittals for permits and verifies accuracy, completeness, and compliance with pertinent laws and City guidelines; • Assists applicants in completing the permit application process; • Responds to customers about permit inquiries and may serve as a liaison to developers or contractors in order to provide status updates on applications; • Calculates review, inspection, permit, and related fees, and collects funds and issues receipts; • Issues construction and/or operational permits; • Performs computer data entry, data organization, and records access retrieval; • Maintains logs and records of permits issued; • Performs simple plan checks and prepares plan checks for review; • Distributes, coordinates, monitors, tracks, and files construction documents and permits for utilizing data management systems; • Researches files and databases regarding prior actions, decisions, development activities, and other information as required; • Verifies zoning, geologic hazard, environmental contamination, flood zone, historic, and other status of permit sites; • May assist in preparing reports, including but not limited to revenue and workflow reporting; • May assist in recommending process or procedural improvements; • Coordinates workflow with other City departments and outside agencies; and • Performs other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Graduation from high school or possession of a G.E.D.; AND • One (1) of the following experience patterns: o Two (2) years of increasingly responsible office experience that involves extensive public contact in fire, planning, building, engineering, architecture, building construction trades, or related field; or o One (1) year of permit technician experience in a City or County Fire, Building, or Community Development Department. ACCEPTABLE SUBSTITUTION: • Completion of 30-semester units/90 quarter units of college education from an accredited college or university, may be substituted for one (1) year of the required two (2) years of the required experience. LICENSE AND/OR CERTIFICATES • Possession of an appropriate, valid Class C California driver's license is required at time of appointment. • Possession of an International Code Council (ICC) Permit Technician certification is required to be obtained and maintained within one (1) year of appointment. OTHER REQUIREMENTS Must be able to perform all the essential functions of the job assignment. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. VETERAN’S PREFERENCE POINTS: This position qualifies for Veteran’s Preference Points. Applicants who have separated from service (Active Duty Status) must submit proof of honorable discharge (Form DD214) with their application at time of filing or will be ineligible to have points added to their final score. Knowledge, Skills, and Abilities Knowledge of: • Building, Fire, and/or environmental Codes and regulations, maps, reading/reviewing construction plans and specifications, terminology and processes; • Database and records management practices and procedures; • Procedures associated with construction and operational permits; and • Policies and procedures of fee assessment. Ability to: • Read, understand, apply, and explain basic laws, City ordinances, regulations, and procedures that are routine in nature; • Analyze and resolve specific applications, plan review, and permit inquiries; • Deal effectively with customers and staff and use basic principles and techniques of customer service; • Actively participate in process improvement changes to streamline procedures and processes; • Assist in providing technical training to departmental staff; • Read and interpret construction plans and specifications; • Make accurate mathematical calculations regarding fees; • Perform accurate data entry; • Operate variety office equipment and use City systems and applications, including Microsoft Office Suite and other applicable City databases; • Handle multiple priorities, organize workload, and meet strict deadlines; • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Communicate clearly and effectively orally and in writing; • Work in a team-based environment to achieve common goals; • Work effectively with the public, developers, consultants, and other City staff; and • Bend, stoop, reach, carry, climb, and lift as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous or open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description The Department: The Community Development Department strives to enhance the community’s safety, welfare, quality of life, and economic opportunities by providing advanced planning, development review, permitting and inspection services, as well as administration of programs related to affordable housing. To learn more about the City of Santa Clara's Department of Community Development/Housing click here. . The Position: The Permit Technician is an entry level classification in the Permit Technician series. Incumbents work under direct supervision and are expected to follow established procedures and policies in order to perform the job duties. Work is generally reviewed on completion of task. Incumbents will evaluate situations, identify problems, and exercise sound independent judgment within established guidelines. This classification is distinguished from the Senior Permit Technician classification in that the latter possess journey level knowledge and experience required to perform the more complex work assigned to the series and acts as a lead to Permit Technicians. The Permit Technician, under supervision, performs a variety of construction review, permit issuance, and customer service functions related to the plan review and permit issuance process. Duties may include, but are not limited to; explaining process, procedures and requirements for permit submittal and issuance, resolving customer issues and concerns, calculating appropriate fees and maintaining our computerized permit record tracking system. Works on complex special projects and other related work as assigned. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties This description may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under direct supervision: • Performs clerical and public counter work and customer service related to the City's development process; • Provides information to the public regarding City regulations, procedures, and policies; • Reviews and prepares various plan checks for express plan review, permit applications, materials, documents, and plan submittals for permits and verifies accuracy, completeness, and compliance with pertinent laws and City guidelines; • Assists applicants in completing the permit application process; • Responds to customers about permit inquiries and may serve as a liaison to developers or contractors in order to provide status updates on applications; • Calculates review, inspection, permit, and related fees, and collects funds and issues receipts; • Issues construction and/or operational permits; • Performs computer data entry, data organization, and records access retrieval; • Maintains logs and records of permits issued; • Performs simple plan checks and prepares plan checks for review; • Distributes, coordinates, monitors, tracks, and files construction documents and permits for utilizing data management systems; • Researches files and databases regarding prior actions, decisions, development activities, and other information as required; • Verifies zoning, geologic hazard, environmental contamination, flood zone, historic, and other status of permit sites; • May assist in preparing reports, including but not limited to revenue and workflow reporting; • May assist in recommending process or procedural improvements; • Coordinates workflow with other City departments and outside agencies; and • Performs other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Graduation from high school or possession of a G.E.D.; AND • One (1) of the following experience patterns: o Two (2) years of increasingly responsible office experience that involves extensive public contact in fire, planning, building, engineering, architecture, building construction trades, or related field; or o One (1) year of permit technician experience in a City or County Fire, Building, or Community Development Department. ACCEPTABLE SUBSTITUTION: • Completion of 30-semester units/90 quarter units of college education from an accredited college or university, may be substituted for one (1) year of the required two (2) years of the required experience. LICENSE AND/OR CERTIFICATES • Possession of an appropriate, valid Class C California driver's license is required at time of appointment. • Possession of an International Code Council (ICC) Permit Technician certification is required to be obtained and maintained within one (1) year of appointment. OTHER REQUIREMENTS Must be able to perform all the essential functions of the job assignment. Candidates must attain a passing score on each phase of the examination process to qualify for the Eligible List. A department interview will be required prior to appointment. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. VETERAN’S PREFERENCE POINTS: This position qualifies for Veteran’s Preference Points. Applicants who have separated from service (Active Duty Status) must submit proof of honorable discharge (Form DD214) with their application at time of filing or will be ineligible to have points added to their final score. Knowledge, Skills, and Abilities Knowledge of: • Building, Fire, and/or environmental Codes and regulations, maps, reading/reviewing construction plans and specifications, terminology and processes; • Database and records management practices and procedures; • Procedures associated with construction and operational permits; and • Policies and procedures of fee assessment. Ability to: • Read, understand, apply, and explain basic laws, City ordinances, regulations, and procedures that are routine in nature; • Analyze and resolve specific applications, plan review, and permit inquiries; • Deal effectively with customers and staff and use basic principles and techniques of customer service; • Actively participate in process improvement changes to streamline procedures and processes; • Assist in providing technical training to departmental staff; • Read and interpret construction plans and specifications; • Make accurate mathematical calculations regarding fees; • Perform accurate data entry; • Operate variety office equipment and use City systems and applications, including Microsoft Office Suite and other applicable City databases; • Handle multiple priorities, organize workload, and meet strict deadlines; • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Communicate clearly and effectively orally and in writing; • Work in a team-based environment to achieve common goals; • Work effectively with the public, developers, consultants, and other City staff; and • Bend, stoop, reach, carry, climb, and lift as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . This position is continuous or open until filled: Applications will be reviewed on a bi-weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #5, 7, & 8 Employees Association This summary provides a brief overview of the City of Santa Clara's benefits available to Bargaining Unit #5, 7, & 8 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager's Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula - employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to 90% of the Kaiser Family premium per month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis The City’s contribution is prorated based on scheduled hours for part time employees Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a monthly premium that is less than $946.86, they will be paid the difference in cash Employees hired on or after 1/1/2022 who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee's VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $15,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 2/3 of basic wage up to $7,500; max of $5,000/month City pays $.558/$100 of insured earnings 30 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum vacation accrual is 450 hours Once per year, employees can elect to convert up to 40 hours of accrued vacation to cash to be paid out the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 40 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Non-Management Leave: 24 hours of non-management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 24 hours of non-management leave their first year New employees hired between July 1st and December 31st receive 12 hours of non-management leave their first year Unused non-management leave may not be carried over from one calendar year to the next Compensatory Time Off (CTO): Employees may accrue CTO in lieu of overtime hours (maximum accrual is set by department) 16 hours of CTO is credited to employees each January 1st (prorated if hired after January 1st) Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Reimbursements/Allowances (for specific classifications): Raingear: Up to $120 per fiscal year for eligible classifications Safety Boots: Upt to $237 per fiscal year for eligible employees Walking Shoes: Up to $120 per fiscal year for eligible classifications (See MOU for details) Tools: $500 per fiscal year reimbursement for Auto Foreperson classification Phone allowance of $80/month for Senior Key Customer Representative(s) and Key Customer Representative(s) job classifications Bilingual Pay: Certified bilingual employees are eligible for $55/bi-weekly bilingual pay Night Differential Pay: Librarians and library support employees whose regular assignments are to City libraries are eligible for 5.0% night differential pay for all hours worked between 5:30 p.m. and 6:30 a.m. so long as they work a minimum of 2 consecutive hours between 5:30 p.m. and 6:30 a.m. All other employees are eligible for 5.0% night differential pay for all hours worked between 6:00 p.m. and 8:00a.m. so long as they work a minimum of 2 consecutive hours between 6:00 p.m. and 8:00 a.m. Standby Pay: Employees in the classification of Electric Utility Programmer Analyst, Electric Utility Network Administrator, and Senior Energy Systems Analyst are eligible for standby pay of $100/week when assigned to work standby Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to $416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Closing Date/Time: Continuous
CITY OF SANTA ANA, CA
Santa Ana, California, United States
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. Under direction, performs a wide variety of specialized administrative duties for projects, programs or specific functions within a division/operation of the Public Works Agency. Incumbents perform a wide variety of specialized administrative duties requiring considerable initiative and independent judgment. This classification works extensively with the public providing information and explaining or interpreting policies and procedures. Incumbents report to a division or projects manager. The successful performer is a customer-oriented individual who enjoys working independently and is able to perform administrative duties while finding an appropriate balance between community demands and City resources. This effective problem solver will be well organized and creative in identification of resources and solutions. The appropriate individual utilizes good judgment, tact and diplomacy when interacting with the public. Public Works has a need to fill the following positions: Two (2) vacancies in Administrative Services Division One (1) in Refuse Enterprise focused on Clean City initiatives (field work), and; One (1) in Refuse Enterprise focused on refuse related administrative projects and programs. One (1) vacancy in Maintenance Services Division In addition this classification is scheduled to receive a 3% salary increase effective 07/14/2024 Essential Functions Include But Are Not Limited To Incumbents may be assigned to one or more of the divisions/operations throughout the Public Works Agency including Administrative Services, the Santa Ana Regional Transportation Center (SARTC), and Maintenance Services. Depending upon location of assignment, incumbents may perform all or some of the listed functions, or may be required to perform additional or different functions. Implements, directs and coordinates various project and program activities in assigned areas. Prepares, reviews and monitors assigned program and/or project budgets. Compiles, maintains, monitors and processes budget expenditures and reimbursements. Provides staff support to higher level public works management staff. Acts as liaison with other agencies in relation to assignment. Conducts studies and special projects as required. Performs data collection and analysis. Prepares statistical reports and technical documents. Prepares reports and recommendations related to field investigations that impact assigned programs. May be assigned to schedule and oversee the work of part time employees and assist in training new workers. May oversee outside vendors and contractors in administration of contractual services. Establishes and maintains filing and reporting systems, as necessary. Ensures areas of responsibilities are in compliance with related laws, codes, ordinances, and legislations. Advises supervisor of any irregularities in compliance. Responds to public inquiries and complaints in a courteous manner. Provides information related to the area of assignment. Explains or interprets policies and procedures to internal and external customers. Acts as liaison between residents and City staff or contractors. Communicates with residents about proposed projects and programs and explains project scope and timelines. Builds and maintains positive working relationships with coworkers, other City employees, contractors, and the public using principles of good customer service. May participate in work groups and attend public meetings. Prepares and makes presentations. Performs related functions as required. When assigned to the Administrative Services Division and the SARTC, in addition to the essential functions above, functions may also include: Provides property and facilities management for the SARTC and serves as staff liaison between the City, SARTC tenants, partner agencies, contractors and patrons. Schedules and oversees the work of part time employees and assists in training new workers. Oversees outside vendors and contractors in administration of contractual services. Coordinates SARTC facilities maintenance and security on a day-to-day basis. Prepares specifications and administers security, maintenance and lease agreements and contracts. Performs on-site maintenance and security inspections. Schedules and conducts facility tours for prospective tenants. Conducts tenant orientations. Assists tenants in locating services; resolves tenant complaints. Provides information to the public regarding special programs and the SARTC facility. Schedules and coordinates meetings and special events. Coordinates use by movie production companies of SARTC and City owned properties. Receives, records and transmits tenant rental and other payments for processing. Verifies bills and processes appropriate payments. Provides fiscal oversight and prepares the SARTC budget. Minimum Qualifications Two years of responsible administrative experience performing duties for projects, programs or specific functions in Public Works, or a related field; or an equivalent combination of experience and training which provides the following knowledge and abilities: DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: principles and practices of organization and project/program development methods used in Public Works, preservation of neighborhoods, or area of assignment; general principles and approaches to residential development; municipal government operations, budgetary process and controls; municipal codes and ordinances; the City's development process; research techniques, methods and procedures; principles of supervision and training; English grammar, punctuation and syntax for effective report and grant writing; current relevant software applications such as Word and Excel; techniques and methods used in the preparation and dissemination of information to the public. Ability to: perform duties without close supervision; perform independent research on a variety of subjects related to Public Works projects and programs; assemble, organize, analyze, interpret and draw sound conclusions from factual information; develop and present research findings and communicate ideas effectively, both orally and in writing; write effective reports; learn, interpret and explain specific regulations, policies and procedures; understand local community problems and recommend feasible solutions; make presentations to community groups, committees, and the like; effectively oversee the work and training of part-time staff and/or vendors and contractors in administration of contractual services; establish effective working relationships with property owners, civic groups, other departments, coworkers and the general public; use tact and good judgment in contacts with the public in a culturally diverse community. SPECIAL MINIMUM REQUIREMENTS Must possess and retain a valid California Class C Driver's License as a condition of employment. Must be willing and able to work irregular hours, including evenings, weekends and holidays, as needed. HIGHLY DESIRABLE A bachelor’s degree in business, finance or a closely related field is desirable but not required. Selection Process The City communicates with candidates via e-mail. You are responsible for providing a valid e-mail address that you access regularly and checking your spam folder. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide . Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Oral Interview Examination : ( Weight of 100%) tentatively scheduled May 23, 2024: will evaluate the candidates' experience, training, education and abilities in relation to those factors, which are essential for successful performance on the job. Candidates need a minimum passing score of 70% in order to be placed on the eligible list. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under SEIU) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time: 5/15/2024 11:59 PM Pacific
Apr 25, 2024
Full Time
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. Under direction, performs a wide variety of specialized administrative duties for projects, programs or specific functions within a division/operation of the Public Works Agency. Incumbents perform a wide variety of specialized administrative duties requiring considerable initiative and independent judgment. This classification works extensively with the public providing information and explaining or interpreting policies and procedures. Incumbents report to a division or projects manager. The successful performer is a customer-oriented individual who enjoys working independently and is able to perform administrative duties while finding an appropriate balance between community demands and City resources. This effective problem solver will be well organized and creative in identification of resources and solutions. The appropriate individual utilizes good judgment, tact and diplomacy when interacting with the public. Public Works has a need to fill the following positions: Two (2) vacancies in Administrative Services Division One (1) in Refuse Enterprise focused on Clean City initiatives (field work), and; One (1) in Refuse Enterprise focused on refuse related administrative projects and programs. One (1) vacancy in Maintenance Services Division In addition this classification is scheduled to receive a 3% salary increase effective 07/14/2024 Essential Functions Include But Are Not Limited To Incumbents may be assigned to one or more of the divisions/operations throughout the Public Works Agency including Administrative Services, the Santa Ana Regional Transportation Center (SARTC), and Maintenance Services. Depending upon location of assignment, incumbents may perform all or some of the listed functions, or may be required to perform additional or different functions. Implements, directs and coordinates various project and program activities in assigned areas. Prepares, reviews and monitors assigned program and/or project budgets. Compiles, maintains, monitors and processes budget expenditures and reimbursements. Provides staff support to higher level public works management staff. Acts as liaison with other agencies in relation to assignment. Conducts studies and special projects as required. Performs data collection and analysis. Prepares statistical reports and technical documents. Prepares reports and recommendations related to field investigations that impact assigned programs. May be assigned to schedule and oversee the work of part time employees and assist in training new workers. May oversee outside vendors and contractors in administration of contractual services. Establishes and maintains filing and reporting systems, as necessary. Ensures areas of responsibilities are in compliance with related laws, codes, ordinances, and legislations. Advises supervisor of any irregularities in compliance. Responds to public inquiries and complaints in a courteous manner. Provides information related to the area of assignment. Explains or interprets policies and procedures to internal and external customers. Acts as liaison between residents and City staff or contractors. Communicates with residents about proposed projects and programs and explains project scope and timelines. Builds and maintains positive working relationships with coworkers, other City employees, contractors, and the public using principles of good customer service. May participate in work groups and attend public meetings. Prepares and makes presentations. Performs related functions as required. When assigned to the Administrative Services Division and the SARTC, in addition to the essential functions above, functions may also include: Provides property and facilities management for the SARTC and serves as staff liaison between the City, SARTC tenants, partner agencies, contractors and patrons. Schedules and oversees the work of part time employees and assists in training new workers. Oversees outside vendors and contractors in administration of contractual services. Coordinates SARTC facilities maintenance and security on a day-to-day basis. Prepares specifications and administers security, maintenance and lease agreements and contracts. Performs on-site maintenance and security inspections. Schedules and conducts facility tours for prospective tenants. Conducts tenant orientations. Assists tenants in locating services; resolves tenant complaints. Provides information to the public regarding special programs and the SARTC facility. Schedules and coordinates meetings and special events. Coordinates use by movie production companies of SARTC and City owned properties. Receives, records and transmits tenant rental and other payments for processing. Verifies bills and processes appropriate payments. Provides fiscal oversight and prepares the SARTC budget. Minimum Qualifications Two years of responsible administrative experience performing duties for projects, programs or specific functions in Public Works, or a related field; or an equivalent combination of experience and training which provides the following knowledge and abilities: DESIRABLE KNOWLEDGE, SKILLS AND ABILITIES Knowledge of: principles and practices of organization and project/program development methods used in Public Works, preservation of neighborhoods, or area of assignment; general principles and approaches to residential development; municipal government operations, budgetary process and controls; municipal codes and ordinances; the City's development process; research techniques, methods and procedures; principles of supervision and training; English grammar, punctuation and syntax for effective report and grant writing; current relevant software applications such as Word and Excel; techniques and methods used in the preparation and dissemination of information to the public. Ability to: perform duties without close supervision; perform independent research on a variety of subjects related to Public Works projects and programs; assemble, organize, analyze, interpret and draw sound conclusions from factual information; develop and present research findings and communicate ideas effectively, both orally and in writing; write effective reports; learn, interpret and explain specific regulations, policies and procedures; understand local community problems and recommend feasible solutions; make presentations to community groups, committees, and the like; effectively oversee the work and training of part-time staff and/or vendors and contractors in administration of contractual services; establish effective working relationships with property owners, civic groups, other departments, coworkers and the general public; use tact and good judgment in contacts with the public in a culturally diverse community. SPECIAL MINIMUM REQUIREMENTS Must possess and retain a valid California Class C Driver's License as a condition of employment. Must be willing and able to work irregular hours, including evenings, weekends and holidays, as needed. HIGHLY DESIRABLE A bachelor’s degree in business, finance or a closely related field is desirable but not required. Selection Process The City communicates with candidates via e-mail. You are responsible for providing a valid e-mail address that you access regularly and checking your spam folder. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide . Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Oral Interview Examination : ( Weight of 100%) tentatively scheduled May 23, 2024: will evaluate the candidates' experience, training, education and abilities in relation to those factors, which are essential for successful performance on the job. Candidates need a minimum passing score of 70% in order to be placed on the eligible list. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Please visit the following website to view the summary of comprehensive benefits! Summary of Benefits (under SEIU) NOTE: A more complete set of specifications for this classification may be found on the City's website or on file in the Human Resources Department. The provisions of this bulletin do not constitute an expressed or implied contract. Any provision contained in this bulletin may be modified or revoked without notice. The types and levels of employee benefits provided, including City contribution toward benefit costs, are subject to change as a result of periodic contract settlements between recognized employee associations and the City of Santa Ana. Closing Date/Time: 5/15/2024 11:59 PM Pacific
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description SENIOR PROJECT MANAGER Full-Time Employment Opportunity Achieving your goals doesn't just give you things; it shapes who you are. The City of Sunnyvale invites you to take the next step in your career by applying for the Senior Project Manager position in the Information Technology Department. In this role, you'll partner alongside some of the most innovative, intelligent IT professionals in the Silicon Valley as we manage the full spectrum of information technology projects: applications, system implementations, security enhancements and more. The ideal candidate will demonstrate strong project management background in implementing applications, infrastructure components and security aspects. You'll collaborate with various departments, including Public Safety, Public Works, Community Development, and more, making this a dynamic and engaging opportunity. As the Senior Project Manager, you'll be in constant communication with department staff, the public, consultants, contractors, and other stakeholders. Delivery will be defined by smooth and efficient project execution, meaning exceptional communication and interpersonal skills are a must. Ideal candidates will possess a solid background in project management in key areas, including implementing applications, infrastructure components, and security measures. Peak performers will find our standards and possibilities irresistible - if you're looking to enable a new reality of public sector technology through innovation and integrity, we're looking for you. Apply today! To view the full classification, please see the link below: https://www.governmentjobs.com/careers/sunnyvale/classspecs/1344855 DISTINGUISHING CHARACTERISTICS The Senior Applications Analyst / Project Manager is an advanced journey level classification in the Applications Analyst / Project Manager series that designs, configures, installs, recommends, evaluates, and maintains application systems, scripts or reports Positions at this level are distinguished from other classes within the series by the level of responsibility, complexity of duties assigned and independence of action taken. The Senior Applications Analyst / Project Manager is distinguished from the lower-level classification of Applications Analyst I/II / Project Coordinator I/II in that the Senior Applications Analyst / Project Manager requires a higher level of technical and specialized application and business intelligence system expertise and an emphasis in multiple areas of focus. This classification is distinguished from the higher-level Principal Applications Analyst / Project Manager in that the Principal Applications Analyst / Project Manager independently designs and implements the most complex systems, leads larger IT projects and supervises. The Applications Analyst / Project Manager classification series has four (4) distinct areas of focus listed below. To be hired as a Senior Applications Analyst / Project Manager, the candidate must demonstrate the minimum qualifications with an emphasis in at least two of the areas of focus below: Configured Off the Shelf/Software-As-A-Service (COTS/SaaS) Application Configuration: Responsible for application configuration, including configuring and modifying the configuration of packaged systems to meet evolving and ongoing functional needs of City departments. Business Requirements Analysis, System Documentation and Product functionality mapping: Responsible for business requirements, system documentation, and product functionality mapping. Application/Interface Development, Database Development and Support, and Support of Custom-developed applications: Responsible for application interfaces and database development. Project Management/Coordination Activities: Responsible for managing projects from inception to implementation including all project-related functions coordinating, project plan, risk management plan, and communication plans. Essential Job Functions (May include, but are not limited to, the following): Plans, designs, recommends, installs, upgrades, and supports application systems, interfaces, queries, database, scripting activities, and business intelligence/reporting solutions to achieve optimum performance in accordance with the IT Service Level Agreement (SLA). Completes service requests in a timely manner and provides support to end users; guides and assists others in completing service requests. Troubleshoots, upgrades, or configures application, database or reporting systems to determine cause(s) or failure and resolves problems, to include cybersecurity issues. Designs, documents, develops, codes, tests, and debugs applications and interfaces. Analyzes, validates, and documents business processes and system requirements using standard Business Analysis tools and methodologies for the development or procurement of software systems. Designs, documents and develops extract, transform, load (ETL) processes to ensure accessibility of data from business systems for reports or use by other systems. Ensures systems and applications, including the City's Internet and Intranet, are patched and kept current on all security patches and upgrades. Conducts design sessions and develops design documents. Evaluates and monitors cost acquisition of applications, scripting, and reporting tools related items to obtain the best results, meet budget guidelines, and ensure system compatibility. Assists in the development and execution of preventive maintenance programs identifying weaknesses of current systems to determine critical application, reporting or system issues, including cybersecurity. Develops technical system documentation, training materials, and provides training to users and support staff. Leads and coordinates IT, departmental and vendor resources for projects in accordance with the project plan. Prepares presentation materials for meetings; documents and follows up on actions and decisions from meetings. Assists in the development and operations of the IT Strategic Plan (ITSP). Provides input and recommendations on new technology and solicits technical specifications. Communicates clearly and concisely, both verbally and in writing. Assists in the creation of operational procedure manuals. Sets timelines and expectations for tasks within project plans. Provides guidance to team members. Acts as a liaison between the various divisions within the department along with the client departments. Provides subject-matter expertise on complex technical issues. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading reports and work related documents and using a computer. Acute hearing is required when providing phone and personal customer service. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer applications, web technologies, computer information systems, application development, database design, programming, technology project management or closely related field AND six years of experience in any two of the focus areas; OR An Associate's degree or have completed 60 semester or 90 quarter units at an accredited college or university in business information systems, computer science, information technology, software information systems or closely related field AND six years of experience in any two of the focus areas; OR A Bachelor's degree or four years of full-time post-secondary education from an accredited college or university with concentration in computer science, information technology, engineering, informatics, web science, business information systems or related field AND five years of experience in any two of the focus areas; OR At least one of Project Management Professional (PMP), Program Management Professional (PgMP); or two of Professional in Business Analysis (PMI-PBA), Agile Certified Practitioner (PMI-ACP), Certification in Capability in Business Analysis (CCBA), Oracle Certified Professional (OCP), Microsoft Certified Solutions Associate (MCSA), Capital Asset Pricing Model (CAPM), Risk Management Professional (PMI-RMP), Project Scheduling Professional (PMI-SP), SQL Certification or Certified Business Analyst Professional (CBAP) certificate AND six years of experience in any two of the focus areas. NOTE: A Master's of Science degree in Computer Science, Computer Engineering, Computer Information Systems, Public Administration, Business Administration or related field may be substituted for one year of experience. Knowledge of: Principles and practices of excellent customer service. Principles and practices of ITSM (IT Service Management) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase; Asset Management and IT Service Catalogs. Developments and trends of application and reporting solutions. Fundamentals of Business Analysis Core Concept Model (BACCM) framework defined in Business Analysis Body of Knowledge (BABOK). Advanced concepts of project management from Project Management Body of Knowledge (PMBOK) Contemporary industry practices in Business Analysis, Project Management and SaaS or Cloud-based implementations. Database design and basic administration of database platforms like SQL Server and Oracle. Object-oriented, web and mobile application programming languages and associated best practices. Principles and practices of assuring data security and cybersecurity threats Software Application Lifecycle Management, Requirements Management, Configuration Management, and software issue tracking. RDBMS programming including stored procedures and user functions Basic knowledge of Local Area Network (LAN), wireless, and Wide Area Network (WAN) technology. Principles of project management, task completion, and resource management. Microsoft Office, Microsoft Project and Microsoft Visio. Team formation and execution; how to motivate teams. Cost-benefit analyses to recommend the most effective solution. Ability to: Provide excellent customer service. Communicate effectively, orally and in writing. Gather and document requirements for function changes and new requirements, translating user defined requirements into technical specifications. Plan, design, document, install and support application systems, scripting, business intelligence reports for both enterprise and departmental needs. Effectively organize, prioritize, and follow-up on work assignments to meet established deadlines. Prepare clear and concise written reports and technical documentation. Respond promptly and effectively to requests for service, including cybersecurity incidents. Develop complex reports using business intelligence tools; convert data into information. Learn new business systems, programming languages, reporting tools, databases, and other technology tools as required to support the City's operations. Perform cost/benefit analysis for applications, reports, systems enhancement or replacement. Establish and maintain and promote positive and effective working relationships with employees, other agencies, public officials, and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Work with vendors, ensuring the priorities of the City are met. Serve as a client liaison to identify and define project requirements, scope and objectives. Coordinate project activities, resources, and schedule with project teams. Provide guidance and direction to team members Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession at time of hire and continued maintenance of a valid California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS Previous experience working in a public agency. Experience implementing new software solutions within an organization and/or successfully leading a complex IT project. Possession and maintenance of Project Management Professional (PMP) Possession and maintenance of Capital Asset Pricing Model (CAPM) Possession and maintenance of Certification in Capability in Business Analysis (CCBA) Possession and maintenance of Certified Business Analyst Professional (CBAP) Possession and maintenance of Microsoft Certified Solutions Associate (MCSA) Possession and maintenance of Information Technology Information Library (ITIL) certification. Possession and maintenance of Program Management Professional (PgMP) certification. Certifications in current programming or scripting languages. Application and Selection Process APPLICATION PROCESS The application period closes on Monday, May 20, 2024 at 5:00 pm (postmarks or faxes are not accepted). Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at https://sunnyvale.ca.gov , and click on 'City jobs'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for June 3, 2024, and/or June 4, 2024. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department tentatively scheduled for June 11, 2024 and June 12, 2024 . Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Employees Association (SEA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 5/20/2024 5:00 PM Pacific
Apr 25, 2024
Full Time
Description SENIOR PROJECT MANAGER Full-Time Employment Opportunity Achieving your goals doesn't just give you things; it shapes who you are. The City of Sunnyvale invites you to take the next step in your career by applying for the Senior Project Manager position in the Information Technology Department. In this role, you'll partner alongside some of the most innovative, intelligent IT professionals in the Silicon Valley as we manage the full spectrum of information technology projects: applications, system implementations, security enhancements and more. The ideal candidate will demonstrate strong project management background in implementing applications, infrastructure components and security aspects. You'll collaborate with various departments, including Public Safety, Public Works, Community Development, and more, making this a dynamic and engaging opportunity. As the Senior Project Manager, you'll be in constant communication with department staff, the public, consultants, contractors, and other stakeholders. Delivery will be defined by smooth and efficient project execution, meaning exceptional communication and interpersonal skills are a must. Ideal candidates will possess a solid background in project management in key areas, including implementing applications, infrastructure components, and security measures. Peak performers will find our standards and possibilities irresistible - if you're looking to enable a new reality of public sector technology through innovation and integrity, we're looking for you. Apply today! To view the full classification, please see the link below: https://www.governmentjobs.com/careers/sunnyvale/classspecs/1344855 DISTINGUISHING CHARACTERISTICS The Senior Applications Analyst / Project Manager is an advanced journey level classification in the Applications Analyst / Project Manager series that designs, configures, installs, recommends, evaluates, and maintains application systems, scripts or reports Positions at this level are distinguished from other classes within the series by the level of responsibility, complexity of duties assigned and independence of action taken. The Senior Applications Analyst / Project Manager is distinguished from the lower-level classification of Applications Analyst I/II / Project Coordinator I/II in that the Senior Applications Analyst / Project Manager requires a higher level of technical and specialized application and business intelligence system expertise and an emphasis in multiple areas of focus. This classification is distinguished from the higher-level Principal Applications Analyst / Project Manager in that the Principal Applications Analyst / Project Manager independently designs and implements the most complex systems, leads larger IT projects and supervises. The Applications Analyst / Project Manager classification series has four (4) distinct areas of focus listed below. To be hired as a Senior Applications Analyst / Project Manager, the candidate must demonstrate the minimum qualifications with an emphasis in at least two of the areas of focus below: Configured Off the Shelf/Software-As-A-Service (COTS/SaaS) Application Configuration: Responsible for application configuration, including configuring and modifying the configuration of packaged systems to meet evolving and ongoing functional needs of City departments. Business Requirements Analysis, System Documentation and Product functionality mapping: Responsible for business requirements, system documentation, and product functionality mapping. Application/Interface Development, Database Development and Support, and Support of Custom-developed applications: Responsible for application interfaces and database development. Project Management/Coordination Activities: Responsible for managing projects from inception to implementation including all project-related functions coordinating, project plan, risk management plan, and communication plans. Essential Job Functions (May include, but are not limited to, the following): Plans, designs, recommends, installs, upgrades, and supports application systems, interfaces, queries, database, scripting activities, and business intelligence/reporting solutions to achieve optimum performance in accordance with the IT Service Level Agreement (SLA). Completes service requests in a timely manner and provides support to end users; guides and assists others in completing service requests. Troubleshoots, upgrades, or configures application, database or reporting systems to determine cause(s) or failure and resolves problems, to include cybersecurity issues. Designs, documents, develops, codes, tests, and debugs applications and interfaces. Analyzes, validates, and documents business processes and system requirements using standard Business Analysis tools and methodologies for the development or procurement of software systems. Designs, documents and develops extract, transform, load (ETL) processes to ensure accessibility of data from business systems for reports or use by other systems. Ensures systems and applications, including the City's Internet and Intranet, are patched and kept current on all security patches and upgrades. Conducts design sessions and develops design documents. Evaluates and monitors cost acquisition of applications, scripting, and reporting tools related items to obtain the best results, meet budget guidelines, and ensure system compatibility. Assists in the development and execution of preventive maintenance programs identifying weaknesses of current systems to determine critical application, reporting or system issues, including cybersecurity. Develops technical system documentation, training materials, and provides training to users and support staff. Leads and coordinates IT, departmental and vendor resources for projects in accordance with the project plan. Prepares presentation materials for meetings; documents and follows up on actions and decisions from meetings. Assists in the development and operations of the IT Strategic Plan (ITSP). Provides input and recommendations on new technology and solicits technical specifications. Communicates clearly and concisely, both verbally and in writing. Assists in the creation of operational procedure manuals. Sets timelines and expectations for tasks within project plans. Provides guidance to team members. Acts as a liaison between the various divisions within the department along with the client departments. Provides subject-matter expertise on complex technical issues. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading reports and work related documents and using a computer. Acute hearing is required when providing phone and personal customer service. The need to lift, drag and push equipment and materials weighing up to 50 pounds is also required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodation. Minimum Qualifications Education and Experience: The minimum qualifications for education and experience can be met in one of the following ways: A Technology Certificate from an accredited college or trade school in information technology, computer applications, web technologies, computer information systems, application development, database design, programming, technology project management or closely related field AND six years of experience in any two of the focus areas; OR An Associate's degree or have completed 60 semester or 90 quarter units at an accredited college or university in business information systems, computer science, information technology, software information systems or closely related field AND six years of experience in any two of the focus areas; OR A Bachelor's degree or four years of full-time post-secondary education from an accredited college or university with concentration in computer science, information technology, engineering, informatics, web science, business information systems or related field AND five years of experience in any two of the focus areas; OR At least one of Project Management Professional (PMP), Program Management Professional (PgMP); or two of Professional in Business Analysis (PMI-PBA), Agile Certified Practitioner (PMI-ACP), Certification in Capability in Business Analysis (CCBA), Oracle Certified Professional (OCP), Microsoft Certified Solutions Associate (MCSA), Capital Asset Pricing Model (CAPM), Risk Management Professional (PMI-RMP), Project Scheduling Professional (PMI-SP), SQL Certification or Certified Business Analyst Professional (CBAP) certificate AND six years of experience in any two of the focus areas. NOTE: A Master's of Science degree in Computer Science, Computer Engineering, Computer Information Systems, Public Administration, Business Administration or related field may be substituted for one year of experience. Knowledge of: Principles and practices of excellent customer service. Principles and practices of ITSM (IT Service Management) systems to include Incident/Problem Management; Request Fulfilment; Knowledgebase; Asset Management and IT Service Catalogs. Developments and trends of application and reporting solutions. Fundamentals of Business Analysis Core Concept Model (BACCM) framework defined in Business Analysis Body of Knowledge (BABOK). Advanced concepts of project management from Project Management Body of Knowledge (PMBOK) Contemporary industry practices in Business Analysis, Project Management and SaaS or Cloud-based implementations. Database design and basic administration of database platforms like SQL Server and Oracle. Object-oriented, web and mobile application programming languages and associated best practices. Principles and practices of assuring data security and cybersecurity threats Software Application Lifecycle Management, Requirements Management, Configuration Management, and software issue tracking. RDBMS programming including stored procedures and user functions Basic knowledge of Local Area Network (LAN), wireless, and Wide Area Network (WAN) technology. Principles of project management, task completion, and resource management. Microsoft Office, Microsoft Project and Microsoft Visio. Team formation and execution; how to motivate teams. Cost-benefit analyses to recommend the most effective solution. Ability to: Provide excellent customer service. Communicate effectively, orally and in writing. Gather and document requirements for function changes and new requirements, translating user defined requirements into technical specifications. Plan, design, document, install and support application systems, scripting, business intelligence reports for both enterprise and departmental needs. Effectively organize, prioritize, and follow-up on work assignments to meet established deadlines. Prepare clear and concise written reports and technical documentation. Respond promptly and effectively to requests for service, including cybersecurity incidents. Develop complex reports using business intelligence tools; convert data into information. Learn new business systems, programming languages, reporting tools, databases, and other technology tools as required to support the City's operations. Perform cost/benefit analysis for applications, reports, systems enhancement or replacement. Establish and maintain and promote positive and effective working relationships with employees, other agencies, public officials, and the public. Demonstrate initiative and exercise good judgment in the performance of duties. Work independently and as a team member; recognize and set priorities and meet deadlines. Work with vendors, ensuring the priorities of the City are met. Serve as a client liaison to identify and define project requirements, scope and objectives. Coordinate project activities, resources, and schedule with project teams. Provide guidance and direction to team members Willingness to: Provide emergency response to reduce downtime, correct errors or monitor vendor activity surrounding critical system failures, off-hours scheduled maintenance downtime or work on call on a scheduled and as needed basis. Provide services in different geographical locations throughout the City as requested by users or needed. Licenses/Certificates: Possession at time of hire and continued maintenance of a valid California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS Previous experience working in a public agency. Experience implementing new software solutions within an organization and/or successfully leading a complex IT project. Possession and maintenance of Project Management Professional (PMP) Possession and maintenance of Capital Asset Pricing Model (CAPM) Possession and maintenance of Certification in Capability in Business Analysis (CCBA) Possession and maintenance of Certified Business Analyst Professional (CBAP) Possession and maintenance of Microsoft Certified Solutions Associate (MCSA) Possession and maintenance of Information Technology Information Library (ITIL) certification. Possession and maintenance of Program Management Professional (PgMP) certification. Certifications in current programming or scripting languages. Application and Selection Process APPLICATION PROCESS The application period closes on Monday, May 20, 2024 at 5:00 pm (postmarks or faxes are not accepted). Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at https://sunnyvale.ca.gov , and click on 'City jobs'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for June 3, 2024, and/or June 4, 2024. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department tentatively scheduled for June 11, 2024 and June 12, 2024 . Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. Positions which are covered by the Department of Transportation regulations are required to submit to a pre-employment drug test and to random drug and alcohol testing. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are represented by the Sunnyvale Employees Association (SEA). The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Sunnyvale's Employees Association SEA Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 5/20/2024 5:00 PM Pacific
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Assistant Director of Technology Services Job Category: Classified Administrators and Managers Job Opening Date: April 17, 2024 Job Closing Date: May 07, 2024 Location: Saddleback College Work Location: Mission Viejo, CA Department: Technology Services Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Starting at $126,072- $177,408 annually Required Documents: Resume and Cover Letter Job Description: Application materials must be received by 11:59 pm on 05/06/2024. Required Documents: Must attach Resume and Cover Letter to be considered for the position. NOTICE : Employment in this position is contingent upon funding by 100% SC Redevelopment Allocation. SUMMARY DESCRIPTION Under the direction of the College Director of Technology Services, or designee of the President, assist in managing the college technology department operations, and assigned large college-level projects of a comprehensive technology department that includes, audio-visual and broadcast systems, along with related programs and services provided by department; and by performing the Director's duties when absent or as assigned. To act as liaison on assigned College and District-level technology projects, including contributing to efforts relative to technology needs assessments, coordinating technology-related schedules with construction and technology schedules, providing supporting documentation; and participating in assigned District and College meetings for the planning, design, construction, implementation or remodeling of College facilities as assigned. To foster a culture of collaboration, mutual respect, innovation, and continuous improvement throughout the District; lead by example; actively participate in and support District-wide participatory governance components and activities and other collaborative processes; encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. REPRESENTATIVE DUTIES The following duties are typical for this position. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. 1. Assist the Director of Technology Services in directing the College's technology projects and/or technology center, provide College-wide technology support services related to information and assistance for users, equipment service and repair, software implementation and related development, installation and repair; network support, internet access, academic/administrative systems; technology standards and specifications; campus software licensing and technology purchasing; and provide technology support for campus and community-wide events as they relate to projects. 2. Manage help desk operations, technology projects and serve as a central point of contact to complete end user requests in regards to problems or implementations at the desktop/workstation and networking level. Ensure all established departmental procedures are followed. Attend all technology and construction meetings and coordinate proper resources to ensure timely and correct responses to all Requests for Information (RFI) and Request for Proposal (RFP). Ensure all college standards are adhere to in all construction and technology projects. 3. Coordinate College-level user and project implementation related support with District IT for District-wide IT services, such as voice, video, servers and data systems; direct technical staff that maintain the campus telephone and voicemail system; network systems; manage user adds, moves, changes, and telephone assignments at the College level; maintain voicemail accounts; coordinate the purchase of IT-related equipment and systems, such as complex networking systems, data systems, desktops, college servers, SAN, VDI, backup, business continuity, and audio/visual systems, and imaging systems as assigned by Director. 4. Assist in coordinating with District IT when developing specifications for building infrastructure for voice, video network and data systems; assist in writing bid specifications and coordinating with outside vendors for the purchase and installation of voice, video, network and data systems; assist in coordinating, monitoring and evaluating the work of external contractors, ensuring the timely completion of contractual requirements; and maintain complex Cisco and other vendor networking, voice, video and data systems after installation. 5. Work with the District Purchasing, Facilities planning, College Facilities, and other offices to develop bid documents for assigned College technology projects; and evaluate technology and broadcast systems and other equipment; and coordinate with College personnel to determine replacement needs of existing equipment. 6. Assist in coordinating with College and contract personnel when identifying needs to ensure that the most up-to-date technology is used; represent College's technological point of view and position at assigned District and College meetings; 7. Train, supervise and evaluate the performance of assigned technical and support personnel; delegate and review assignments and projects; evaluate work products and results; establish and monitor timelines and prioritize work. 8. Attend, collaborate and contribute, as assigned, in meetings with vendors, contractors, administrators, faculty and staff; coordinate and supervise the updating and implementation of College-level improvement projects with vendors, consultants, staff and faculty as directed; and coordinate with District Services on various services for District managed projects. 9. Attend assigned meetings of College and District-wide committees, which may include contributing to the review of the policies and practices for providing technology services; provide College perspective relative to the parameters and criteria for project designs and College established standards; and assist in implementing design and technical standards and ensure these design and standards are adhere to. 10. Assist in setting priorities and developing work and staffing schedules to ensure the timely and efficient operation and maintenance of College technology services and broadcast systems; assist in the implementation of the technology master plan. 11. Assist in developing, preparing and administering project plans, definitions and scope, budgets and schedules for College and District level projects including: charts, GANTT charts, status reports, purchase orders, change orders, and payment applications; review and negotiate claims; and assist in preparing agenda items for submittal to Purchasing Department for review and for Board approval as needed. 12. Act as the College's technology representative, as assigned, in the administration of assigned construction and technology contracts including monitoring and evaluating the work of contractors to ensure accurate payment and timely completion of contractual requirements. 13. Maintain an effective and cooperative working relationship with all College and District Services personnel, including administration, faculty and classified personnel; provide College administrators and other District personnel with regular updates on projects and activities as requested; interact directly with College administrators with policy-level responsibility as assigned by Director. 14. Assist in planning, organizing, implementing, managing and evaluating audiovisual services provided to the College; assist in designing technical and specialized audiovisual systems in response to faculty, student and staff requirements; assist in identifying, evaluating and recommending emerging media equipment, systems, programs, applications, technologies, methodologies and uses. 15. Assist in evaluating emerging and innovative technologies and making proposals regarding their strategic use in serving the needs of students, faculty and staff; ensure innovative technologies assist the college to promote student success; represent the College, as assigned, at District Information Technology meetings; and promote the College's position related to information technology. 16. Maintain a liaison relationship with the student and faculty user community; assist in developing and implementing opportunities for students and staff to learn to use information technology systems and programs; assist in promoting new systems and services to these user communities. 17. Provide status reports of active assigned work to the Director of Technology Services as required. Provide College administrators and other District personnel with regular updates on assigned projects and activities as requested or directed. 18. Coordinate technology purchases and implementations in the College's various learning centers, libraries, such as writing and math labs; evaluate and maintain library information databases, and maintain a variety of tracking systems such as SARS Trak, and photocopier systems as needed. 19. Assist in developing and administering budgets for assigned projects; assist in forecasting future budgets requirements for technology systems, staffing, and facilities infrastructure; and assist in approving technology purchases. Ensure Fixtures, Furniture, and Equipment (FF&E) funds are budget properly to fund all technology in new construction or renovations. 20. Coordinate with outside vendors for the purchase, installation and maintenance of complex voice, video and data systems if not coordinated by District IT personnel. 21. Coordinate the complete documentation of all technical systems including configuration and change control. 22. Maintain an effective inventory system of all hardware, software, and service maintenance agreements (SMAs) 23. Assist in providing appropriate technical solutions for designing and installing both radio and television broadcast systems as needed or assigned. 24. Assist in recommending new broadcast and other equipment for purchase to meet good engineering practices and provide project support representing broadcast and other system design during integration. 25. Assist in diagnosing, repairing or facilitating the repair of component level broadcast-related equipment. 26. Perform related duties as assigned. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Applicable security mandates, rules, and regulations. Capital construction concepts as how they relate to technology implementations. Complex Cisco networking systems and operations including wireless. Desktop refresh, application delivery, and imaging processes. Design experience for digital and analog video and audio signals. District and College policies, procedures, organization, operations, objectives and Community College mission, functions, and participatory governance. Documentation standards and procedures, including public contract administration. Electronic access and related systems. Electronic industry building standards and regulations for voice, video and data installations, as well as, operation principles of voice, video and data systems. Familiarity with automated broadcast control systems, as well as, integration of a wide variety of audio and video broadcast equipment. Federal Communication Commission (FCC) rules and regulations. Modern information technology capabilities and trends. Operation of computers, peripherals, other office equipment and software programs, including database management, spreadsheet, word processing and specialized software. Oral and written communication skills, including public presentation techniques, correct English composition, grammar, spelling and vocabulary. Principles, practices, procedures and operating techniques for distance learning systems, management, supervision, training, project and inventory management and record keeping. Principles of computer/audio/visual systems design and maintenance, data, database, data structure, imaging systems, software development, network design, and server systems design and maintenance. Radio transmitters, microwave links, and satellite systems. Security camera and related systems. State, local and federal laws, regulations, codes and requirements, and District policies affecting the installation, use and maintenance of information technology and related media. Ability to: Analyze problems, complex situations or complex system problems accurately, identify alternative solutions, project consequences of proposed actions, adopt an effective course of action and implement recommendations. Apply and explain applicable District policies and federal, State, and local laws, codes and regulations. Assist in developing, implementing, directing and evaluating information technology services, activities and programs. Assure compliance with legal requirements and District policies, and college processes and procedures. Collect, compile and analyze data. Develop and manage assigned budgets. Encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. Establish and maintain cooperative and effective working relationships with those contacted in the course of work. Evaluate emerging technologies and assist in making recommendations relating to their use within the College that aid in the achievement of the College's goals and objectives. Lead and facilitate group meetings effectively. Maintain current knowledge of technological advances in the field. Participate with the District in the design, procurement and installation of approved technology projects. Plan, organize and direct the work of consultants and contractors; including working with construction contractors, construction superintendents, construction managers, project owners, and understand construction schematics, diagrams, and drawings, and monitor for assurance of conformance to contract requirements. Relate and communicate clearly, concisely and effectively, both orally and in writing, with diverse constituencies including those of varied academic, cultural and socio-economic background using tact, diplomacy and courtesy within and outside of the District. Represent the College as assigned at meetings with others, regarding technology and provide information and direction to others with varying levels of information technology knowledge. Run an effective and efficient technical help desk operation. Train, supervise, motivate, and evaluate the performance of assigned personnel. Understand and effectively and collaboratively work in a complicated multi-college environment, as well as within a system of community college districts. Use independent judgment, interpersonal skills including tact, patience, motivation, and diplomacy, to work effectively to achieve departmental excellence, common goals and objectives. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: A Bachelor's degree from an accredited college or university with major course work in engineering, computer information systems, educational technology, business administration, or closely-related field. Experience: At least three years of increasingly responsible work experience that demonstrates the ability to assist in directing a broad college-wide information technology program and projects, including network systems, server upgrades and replacement implementations, system upgrades, multimedia services, and at least one year of experience in directly supervising full-time technical personnel. Preferred: Recent evidence of continuing education in areas of information technology, engineering, business management, project management, or related area. At least three years of network management experience, and one year of large software implementation experience. Work experience managing a diverse workforce in an educational environment with participatory governance structures. Teaching experience in higher education is also desirable. Licenses, Certificates, and/or Other Requirements: A valid California driver's license. WORK ENVIRONMENT AND PHYSICAL DEMANDS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work Environment: Duties are performed primarily in an office environment at a desk or computer work station. Incumbents are subject to frequent contact in person and on the telephone with administrative, management, supervisory, academic and classified staff. Work requires travel to other offices or locations to attend conferences, meetings or conduct work. Physical Demands: Typically must sit and stand for long periods; use hands and fingers to operate a computer keyboard; remember key information and concentrate for prolonged periods; see to read all printed materials, including fine print, diagrams, schematics, computer screen and electronic displays; hear and understand voices to conduct face-to-face and telephone conversations; speak in an understandable voice with sufficient volume to be heard within a normal conversational distance, on the telephone, and when addressing groups; transport self to places necessary to perform job duties, such as meeting locations; visit and inspect technology installation sites; and move and/or carry objects weighing up to a maximum of 25 pounds. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
Apr 18, 2024
Full Time
Title: Assistant Director of Technology Services Job Category: Classified Administrators and Managers Job Opening Date: April 17, 2024 Job Closing Date: May 07, 2024 Location: Saddleback College Work Location: Mission Viejo, CA Department: Technology Services Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Starting at $126,072- $177,408 annually Required Documents: Resume and Cover Letter Job Description: Application materials must be received by 11:59 pm on 05/06/2024. Required Documents: Must attach Resume and Cover Letter to be considered for the position. NOTICE : Employment in this position is contingent upon funding by 100% SC Redevelopment Allocation. SUMMARY DESCRIPTION Under the direction of the College Director of Technology Services, or designee of the President, assist in managing the college technology department operations, and assigned large college-level projects of a comprehensive technology department that includes, audio-visual and broadcast systems, along with related programs and services provided by department; and by performing the Director's duties when absent or as assigned. To act as liaison on assigned College and District-level technology projects, including contributing to efforts relative to technology needs assessments, coordinating technology-related schedules with construction and technology schedules, providing supporting documentation; and participating in assigned District and College meetings for the planning, design, construction, implementation or remodeling of College facilities as assigned. To foster a culture of collaboration, mutual respect, innovation, and continuous improvement throughout the District; lead by example; actively participate in and support District-wide participatory governance components and activities and other collaborative processes; encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. REPRESENTATIVE DUTIES The following duties are typical for this position. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. 1. Assist the Director of Technology Services in directing the College's technology projects and/or technology center, provide College-wide technology support services related to information and assistance for users, equipment service and repair, software implementation and related development, installation and repair; network support, internet access, academic/administrative systems; technology standards and specifications; campus software licensing and technology purchasing; and provide technology support for campus and community-wide events as they relate to projects. 2. Manage help desk operations, technology projects and serve as a central point of contact to complete end user requests in regards to problems or implementations at the desktop/workstation and networking level. Ensure all established departmental procedures are followed. Attend all technology and construction meetings and coordinate proper resources to ensure timely and correct responses to all Requests for Information (RFI) and Request for Proposal (RFP). Ensure all college standards are adhere to in all construction and technology projects. 3. Coordinate College-level user and project implementation related support with District IT for District-wide IT services, such as voice, video, servers and data systems; direct technical staff that maintain the campus telephone and voicemail system; network systems; manage user adds, moves, changes, and telephone assignments at the College level; maintain voicemail accounts; coordinate the purchase of IT-related equipment and systems, such as complex networking systems, data systems, desktops, college servers, SAN, VDI, backup, business continuity, and audio/visual systems, and imaging systems as assigned by Director. 4. Assist in coordinating with District IT when developing specifications for building infrastructure for voice, video network and data systems; assist in writing bid specifications and coordinating with outside vendors for the purchase and installation of voice, video, network and data systems; assist in coordinating, monitoring and evaluating the work of external contractors, ensuring the timely completion of contractual requirements; and maintain complex Cisco and other vendor networking, voice, video and data systems after installation. 5. Work with the District Purchasing, Facilities planning, College Facilities, and other offices to develop bid documents for assigned College technology projects; and evaluate technology and broadcast systems and other equipment; and coordinate with College personnel to determine replacement needs of existing equipment. 6. Assist in coordinating with College and contract personnel when identifying needs to ensure that the most up-to-date technology is used; represent College's technological point of view and position at assigned District and College meetings; 7. Train, supervise and evaluate the performance of assigned technical and support personnel; delegate and review assignments and projects; evaluate work products and results; establish and monitor timelines and prioritize work. 8. Attend, collaborate and contribute, as assigned, in meetings with vendors, contractors, administrators, faculty and staff; coordinate and supervise the updating and implementation of College-level improvement projects with vendors, consultants, staff and faculty as directed; and coordinate with District Services on various services for District managed projects. 9. Attend assigned meetings of College and District-wide committees, which may include contributing to the review of the policies and practices for providing technology services; provide College perspective relative to the parameters and criteria for project designs and College established standards; and assist in implementing design and technical standards and ensure these design and standards are adhere to. 10. Assist in setting priorities and developing work and staffing schedules to ensure the timely and efficient operation and maintenance of College technology services and broadcast systems; assist in the implementation of the technology master plan. 11. Assist in developing, preparing and administering project plans, definitions and scope, budgets and schedules for College and District level projects including: charts, GANTT charts, status reports, purchase orders, change orders, and payment applications; review and negotiate claims; and assist in preparing agenda items for submittal to Purchasing Department for review and for Board approval as needed. 12. Act as the College's technology representative, as assigned, in the administration of assigned construction and technology contracts including monitoring and evaluating the work of contractors to ensure accurate payment and timely completion of contractual requirements. 13. Maintain an effective and cooperative working relationship with all College and District Services personnel, including administration, faculty and classified personnel; provide College administrators and other District personnel with regular updates on projects and activities as requested; interact directly with College administrators with policy-level responsibility as assigned by Director. 14. Assist in planning, organizing, implementing, managing and evaluating audiovisual services provided to the College; assist in designing technical and specialized audiovisual systems in response to faculty, student and staff requirements; assist in identifying, evaluating and recommending emerging media equipment, systems, programs, applications, technologies, methodologies and uses. 15. Assist in evaluating emerging and innovative technologies and making proposals regarding their strategic use in serving the needs of students, faculty and staff; ensure innovative technologies assist the college to promote student success; represent the College, as assigned, at District Information Technology meetings; and promote the College's position related to information technology. 16. Maintain a liaison relationship with the student and faculty user community; assist in developing and implementing opportunities for students and staff to learn to use information technology systems and programs; assist in promoting new systems and services to these user communities. 17. Provide status reports of active assigned work to the Director of Technology Services as required. Provide College administrators and other District personnel with regular updates on assigned projects and activities as requested or directed. 18. Coordinate technology purchases and implementations in the College's various learning centers, libraries, such as writing and math labs; evaluate and maintain library information databases, and maintain a variety of tracking systems such as SARS Trak, and photocopier systems as needed. 19. Assist in developing and administering budgets for assigned projects; assist in forecasting future budgets requirements for technology systems, staffing, and facilities infrastructure; and assist in approving technology purchases. Ensure Fixtures, Furniture, and Equipment (FF&E) funds are budget properly to fund all technology in new construction or renovations. 20. Coordinate with outside vendors for the purchase, installation and maintenance of complex voice, video and data systems if not coordinated by District IT personnel. 21. Coordinate the complete documentation of all technical systems including configuration and change control. 22. Maintain an effective inventory system of all hardware, software, and service maintenance agreements (SMAs) 23. Assist in providing appropriate technical solutions for designing and installing both radio and television broadcast systems as needed or assigned. 24. Assist in recommending new broadcast and other equipment for purchase to meet good engineering practices and provide project support representing broadcast and other system design during integration. 25. Assist in diagnosing, repairing or facilitating the repair of component level broadcast-related equipment. 26. Perform related duties as assigned. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Applicable security mandates, rules, and regulations. Capital construction concepts as how they relate to technology implementations. Complex Cisco networking systems and operations including wireless. Desktop refresh, application delivery, and imaging processes. Design experience for digital and analog video and audio signals. District and College policies, procedures, organization, operations, objectives and Community College mission, functions, and participatory governance. Documentation standards and procedures, including public contract administration. Electronic access and related systems. Electronic industry building standards and regulations for voice, video and data installations, as well as, operation principles of voice, video and data systems. Familiarity with automated broadcast control systems, as well as, integration of a wide variety of audio and video broadcast equipment. Federal Communication Commission (FCC) rules and regulations. Modern information technology capabilities and trends. Operation of computers, peripherals, other office equipment and software programs, including database management, spreadsheet, word processing and specialized software. Oral and written communication skills, including public presentation techniques, correct English composition, grammar, spelling and vocabulary. Principles, practices, procedures and operating techniques for distance learning systems, management, supervision, training, project and inventory management and record keeping. Principles of computer/audio/visual systems design and maintenance, data, database, data structure, imaging systems, software development, network design, and server systems design and maintenance. Radio transmitters, microwave links, and satellite systems. Security camera and related systems. State, local and federal laws, regulations, codes and requirements, and District policies affecting the installation, use and maintenance of information technology and related media. Ability to: Analyze problems, complex situations or complex system problems accurately, identify alternative solutions, project consequences of proposed actions, adopt an effective course of action and implement recommendations. Apply and explain applicable District policies and federal, State, and local laws, codes and regulations. Assist in developing, implementing, directing and evaluating information technology services, activities and programs. Assure compliance with legal requirements and District policies, and college processes and procedures. Collect, compile and analyze data. Develop and manage assigned budgets. Encourage professional excellence among the staff and promote an organizational culture of customer service, innovation, and quality services. Establish and maintain cooperative and effective working relationships with those contacted in the course of work. Evaluate emerging technologies and assist in making recommendations relating to their use within the College that aid in the achievement of the College's goals and objectives. Lead and facilitate group meetings effectively. Maintain current knowledge of technological advances in the field. Participate with the District in the design, procurement and installation of approved technology projects. Plan, organize and direct the work of consultants and contractors; including working with construction contractors, construction superintendents, construction managers, project owners, and understand construction schematics, diagrams, and drawings, and monitor for assurance of conformance to contract requirements. Relate and communicate clearly, concisely and effectively, both orally and in writing, with diverse constituencies including those of varied academic, cultural and socio-economic background using tact, diplomacy and courtesy within and outside of the District. Represent the College as assigned at meetings with others, regarding technology and provide information and direction to others with varying levels of information technology knowledge. Run an effective and efficient technical help desk operation. Train, supervise, motivate, and evaluate the performance of assigned personnel. Understand and effectively and collaboratively work in a complicated multi-college environment, as well as within a system of community college districts. Use independent judgment, interpersonal skills including tact, patience, motivation, and diplomacy, to work effectively to achieve departmental excellence, common goals and objectives. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: A Bachelor's degree from an accredited college or university with major course work in engineering, computer information systems, educational technology, business administration, or closely-related field. Experience: At least three years of increasingly responsible work experience that demonstrates the ability to assist in directing a broad college-wide information technology program and projects, including network systems, server upgrades and replacement implementations, system upgrades, multimedia services, and at least one year of experience in directly supervising full-time technical personnel. Preferred: Recent evidence of continuing education in areas of information technology, engineering, business management, project management, or related area. At least three years of network management experience, and one year of large software implementation experience. Work experience managing a diverse workforce in an educational environment with participatory governance structures. Teaching experience in higher education is also desirable. Licenses, Certificates, and/or Other Requirements: A valid California driver's license. WORK ENVIRONMENT AND PHYSICAL DEMANDS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work Environment: Duties are performed primarily in an office environment at a desk or computer work station. Incumbents are subject to frequent contact in person and on the telephone with administrative, management, supervisory, academic and classified staff. Work requires travel to other offices or locations to attend conferences, meetings or conduct work. Physical Demands: Typically must sit and stand for long periods; use hands and fingers to operate a computer keyboard; remember key information and concentrate for prolonged periods; see to read all printed materials, including fine print, diagrams, schematics, computer screen and electronic displays; hear and understand voices to conduct face-to-face and telephone conversations; speak in an understandable voice with sufficient volume to be heard within a normal conversational distance, on the telephone, and when addressing groups; transport self to places necessary to perform job duties, such as meeting locations; visit and inspect technology installation sites; and move and/or carry objects weighing up to a maximum of 25 pounds. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.