Facilitates front-line day to day operations at the Loveland Museum by greeting guests and performing customer service for front desk areas that include clerical, receptionist and room setup duties. The hiring range for this position is $14.42- $17.98 per hour, depending on qualifications and experience. Position will remain open until filled. The Loveland Museum Gallery is looking for a new member to join their excellent team in delivering outstanding customer services in serving visitors at the front desk primarily answering questions, assisting with registration and purchases. This position works a max of 19 hours per week that will be primarily weekend hours. This is a temporary position lasting a maximum of 10 months working less than 30 hours per week. ESSENTIAL JOB FUNCTIONS: Ensures a quality visit to Loveland Museum guests by receiving and greeting individuals and professionally assisting callers as needed. Primary workstation is the front desk. Tasks to include but not limited to: providing quality customer service, guest check-in, facility reservations, activity registrations, answering phones, merchandise sales, opening/closing museum, cleaning and sanitizing areas on a regular rotation, admissions and gift shop sales, and organization and stocking merchandise. Provides clerical support by assisting with maintenance of various records and sorting/filing needs. Resolves administrative concerns by applying appropriate policies and procedures through positive interaction and involvement with Facility Management team and public. OTHER JOB FUNCTIONS: Other duties as assigned. SUPERVISORY DUTIES: None. JOB QUALIFICATIONS: Knowledge, skills and abilities : Must possess proven excellent customer service skills, be able to communicate effectively and diplomatically with guests, co-workers and Facility Management team. Must demonstrate skills of good judgment and decision-making in handling difficult situations involving facility guests; ability to follow written and verbal direction; ability to complete fee transactions quickly and accurately and prepare daily cash report using math principals. Must be able to operate menu driven computer/cash register system. Core Competencies: Accountability, Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness Experience : Six (6) months of previous work experience performing similar customer service, receptionist and cashier duties including high degree of public contact and customer relations. Prefer experience in museum or recreation center setting, and computer experience using MS Word and MS Excel. Material and equipment directly used : Personal computer, printer, multi-line telephone, washer, dryer, calculator, photocopier, fax machine, two-way radio, digital camera, and lamination machine. Working Environment/physical activities : This position will work in a museum setting incorporating a typical customer service, office, and cashier environment which requires both sitting or standing for extended periods of time, reaching, and repetitive keyboard motion. Stooping, bending, pushing, pulling, kneeling, and lifting (up to approximately 30 pounds) are required. Ability to move quickly and efficiently throughout work area is a necessity. Will be exposed to noxious fumes from cleaning and laundry supplies. Expected to perform duties during both peak periods when customer service activity is fast paced and intense or during relaxed periods. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Non Benefit Eligible Benefits Package Includes: Retirement - 457 employee funded plan Medical Leave - Up to 48 hours accrued. Accrue 1 hour of leave per 30 hours worked Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information. A criminal history background check will be obtained pre-employment.
Apr 02, 2024
Part Time
Facilitates front-line day to day operations at the Loveland Museum by greeting guests and performing customer service for front desk areas that include clerical, receptionist and room setup duties. The hiring range for this position is $14.42- $17.98 per hour, depending on qualifications and experience. Position will remain open until filled. The Loveland Museum Gallery is looking for a new member to join their excellent team in delivering outstanding customer services in serving visitors at the front desk primarily answering questions, assisting with registration and purchases. This position works a max of 19 hours per week that will be primarily weekend hours. This is a temporary position lasting a maximum of 10 months working less than 30 hours per week. ESSENTIAL JOB FUNCTIONS: Ensures a quality visit to Loveland Museum guests by receiving and greeting individuals and professionally assisting callers as needed. Primary workstation is the front desk. Tasks to include but not limited to: providing quality customer service, guest check-in, facility reservations, activity registrations, answering phones, merchandise sales, opening/closing museum, cleaning and sanitizing areas on a regular rotation, admissions and gift shop sales, and organization and stocking merchandise. Provides clerical support by assisting with maintenance of various records and sorting/filing needs. Resolves administrative concerns by applying appropriate policies and procedures through positive interaction and involvement with Facility Management team and public. OTHER JOB FUNCTIONS: Other duties as assigned. SUPERVISORY DUTIES: None. JOB QUALIFICATIONS: Knowledge, skills and abilities : Must possess proven excellent customer service skills, be able to communicate effectively and diplomatically with guests, co-workers and Facility Management team. Must demonstrate skills of good judgment and decision-making in handling difficult situations involving facility guests; ability to follow written and verbal direction; ability to complete fee transactions quickly and accurately and prepare daily cash report using math principals. Must be able to operate menu driven computer/cash register system. Core Competencies: Accountability, Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness Experience : Six (6) months of previous work experience performing similar customer service, receptionist and cashier duties including high degree of public contact and customer relations. Prefer experience in museum or recreation center setting, and computer experience using MS Word and MS Excel. Material and equipment directly used : Personal computer, printer, multi-line telephone, washer, dryer, calculator, photocopier, fax machine, two-way radio, digital camera, and lamination machine. Working Environment/physical activities : This position will work in a museum setting incorporating a typical customer service, office, and cashier environment which requires both sitting or standing for extended periods of time, reaching, and repetitive keyboard motion. Stooping, bending, pushing, pulling, kneeling, and lifting (up to approximately 30 pounds) are required. Ability to move quickly and efficiently throughout work area is a necessity. Will be exposed to noxious fumes from cleaning and laundry supplies. Expected to perform duties during both peak periods when customer service activity is fast paced and intense or during relaxed periods. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Non Benefit Eligible Benefits Package Includes: Retirement - 457 employee funded plan Medical Leave - Up to 48 hours accrued. Accrue 1 hour of leave per 30 hours worked Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information. A criminal history background check will be obtained pre-employment.
JOB SUMMARY: Facilitates front-line operations at the Hatfield Chilson Recreation Center by greeting guests and performing customer service for front desk and check-in desk areas, clerical and receptionist duties. The salary range for this position is $14.42- $17.98 per hour depending on qualifications and experience. Position will remain open until filled. ESSENTIAL FUNCTIONS: Enhances Chilson image and ensures a quality visit to the Chilson Center guests by receiving and greeting individuals and professionally assisting callers. Primary workstations include check-in desk and front desk. Provides quality customer service tasks for these areas as key front-line operational staff member. Tasks to include but not limited to: guest check-in, sales, facility reservations, activity registrations, washing/drying towels, equipment checkout, answering phones, concession, and merchandise sales. Processes transactions on affiliated computerized cash register and controls daily use revenues by collecting correct fees for daily admissions, activity registrations, facility reservations, extended used passes, adult athletic fees, merchandise and concessions. Prepares shift deposits and drawers at beginning/end of shift. Disseminates and promotes Parks and Recreation program information; directs public to proper locations; educates users of potential opportunities and services available; provides general facility use instructions; enforces facility policy and procedure by informing guests of existing policies; observes guest use and informs supervisors of improper facility or equipment use. Provides clerical support by assisting with maintenance of various records and sorting/filing needs. Resolves administrative concerns by applying appropriate policies and procedures through positive interaction and involvement with Facility Management Team and public. OTHER JOB FUNCTIONS: Performs other duties as assigned. QUALIFICATIONS: Required Education: High School Graduate or GED. Required Experience: Six (6) months of previous work experience performing similar customer service, receptionist and cashier duties, including high degree of public contact and customer relations in a fast-paced environment. Preferred Experience: Experience in recreation center setting. Computer experience using MS Word and MS Excel. Certifications: Current CPR certification required, or must be obtained within 90 days of hire. KNOWLEDGE, SKILLS & ABILITIES: Must possess proven excellent customer service skills, be able to communicate effectively and diplomatically with guests, co-workers and facility management team. Must demonstrate skills of good judgment and decision-making in handling difficult situations involving facility guests. Ability to follow written and verbal direction. Ability to complete fee transactions quickly and accurately and prepare daily cash report using math principals. Must be able to operate menu driven computer/cash register system. PHYSICAL DEMANDS & WORKING CONDITIONS: Frequent minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. Frequent exposure to routine office noise and equipment. Occasional light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks. Frequently works with light objects and light hand tools. Occasional Moderate to considerable physical effort that includes working from ladders in awkward positions. Frequent use of light or medium weight objects (e.g., 25-50 lbs) and use of medium weight tools. Occasional exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. Occasional exposure to hazards that are predictable or well protected against. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Non Benefit Eligible Benefits Package Includes: Retirement - 457 employee funded plan Medical Leave - Up to 48 hours accrued. Accrue 1 hour of leave per 30 hours worked Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a criminal history background check, including a criminal sex offender search.
Apr 26, 2024
Full Time
JOB SUMMARY: Facilitates front-line operations at the Hatfield Chilson Recreation Center by greeting guests and performing customer service for front desk and check-in desk areas, clerical and receptionist duties. The salary range for this position is $14.42- $17.98 per hour depending on qualifications and experience. Position will remain open until filled. ESSENTIAL FUNCTIONS: Enhances Chilson image and ensures a quality visit to the Chilson Center guests by receiving and greeting individuals and professionally assisting callers. Primary workstations include check-in desk and front desk. Provides quality customer service tasks for these areas as key front-line operational staff member. Tasks to include but not limited to: guest check-in, sales, facility reservations, activity registrations, washing/drying towels, equipment checkout, answering phones, concession, and merchandise sales. Processes transactions on affiliated computerized cash register and controls daily use revenues by collecting correct fees for daily admissions, activity registrations, facility reservations, extended used passes, adult athletic fees, merchandise and concessions. Prepares shift deposits and drawers at beginning/end of shift. Disseminates and promotes Parks and Recreation program information; directs public to proper locations; educates users of potential opportunities and services available; provides general facility use instructions; enforces facility policy and procedure by informing guests of existing policies; observes guest use and informs supervisors of improper facility or equipment use. Provides clerical support by assisting with maintenance of various records and sorting/filing needs. Resolves administrative concerns by applying appropriate policies and procedures through positive interaction and involvement with Facility Management Team and public. OTHER JOB FUNCTIONS: Performs other duties as assigned. QUALIFICATIONS: Required Education: High School Graduate or GED. Required Experience: Six (6) months of previous work experience performing similar customer service, receptionist and cashier duties, including high degree of public contact and customer relations in a fast-paced environment. Preferred Experience: Experience in recreation center setting. Computer experience using MS Word and MS Excel. Certifications: Current CPR certification required, or must be obtained within 90 days of hire. KNOWLEDGE, SKILLS & ABILITIES: Must possess proven excellent customer service skills, be able to communicate effectively and diplomatically with guests, co-workers and facility management team. Must demonstrate skills of good judgment and decision-making in handling difficult situations involving facility guests. Ability to follow written and verbal direction. Ability to complete fee transactions quickly and accurately and prepare daily cash report using math principals. Must be able to operate menu driven computer/cash register system. PHYSICAL DEMANDS & WORKING CONDITIONS: Frequent minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. Frequent exposure to routine office noise and equipment. Occasional light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks. Frequently works with light objects and light hand tools. Occasional Moderate to considerable physical effort that includes working from ladders in awkward positions. Frequent use of light or medium weight objects (e.g., 25-50 lbs) and use of medium weight tools. Occasional exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. Occasional exposure to hazards that are predictable or well protected against. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Non Benefit Eligible Benefits Package Includes: Retirement - 457 employee funded plan Medical Leave - Up to 48 hours accrued. Accrue 1 hour of leave per 30 hours worked Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a criminal history background check, including a criminal sex offender search.
City of Galveston, TX
Galveston, Texas, United States
Job Description Under general supervision, performs various technical and staff support activities for the Municipal Court. ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Processes payments from the front counter, mail, cash bonds and electronic media. Provides information to the public; provides general customer service as needed. Performs cash processing and related activities. May check in defendants for Court hearings; pulls files of defendants from the court docket and forwards to the prosecuting attorney and the presiding judge; completes judgments with orders; provides cases to the cashier when completed. May provide staff support to the City Prosecutor and the City Attorney on requested cases; receives letters of representation from attorneys representing defendants; retrieves files and forwards to the attorney in preparation of offer letters; may add surety bond if one is sent with the letter of representation. Processes documentation for the issuance of arrest warrants. Processes motions for credit time served requests for the judge. Prepares and posts daily court dockets; prepares subpoenas, summons and affidavits as needed. Performs data entry as needed. Opens and distributes daily mail to staff; files disposed cases. Performs copying/faxing/printing of various documentation. May perform language translation as requested. Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency. KNOWLEDGE AND SKILLS: Knowledge: City organization, operations, policies, and procedures. The overall operations of the judicial system. Principles and practices of modern office systems. Codes of criminal procedure Transportation codes. Penal codes. Law enforcement operations. Principles and practices of customer service. Business and personal computers, and spreadsheet software applications. Skill in: Handling situations requiring diplomacy, fairness, firmness and sound judgment. Understanding and applying City policies and procedures, and applicable state and federal regulations. Explaining City policies and procedures while exercising the highest degree of confidentiality. Performing basic mathematical calculations. Establishing and maintaining cooperative working relationships with all levels within the City. Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High school diploma or equivalent; AND one year of experience in advanced office operations; ORan equivalent combination of education and experience. Two years of prior municipal court experience in Texas is preferred. LICENSE AND CERTIFICATION: None. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed in a standard office environment. May be required to lift and carry items weighing up to 20 pounds. Closing Date/Time: July 31, 2024 at 11:59 PM CST
May 01, 2024
Full Time
Job Description Under general supervision, performs various technical and staff support activities for the Municipal Court. ESSENTIAL FUNCTIONS : Essential functions, as defined under the Americans with Disabilities Act, may include any of the following representative duties, knowledge, and skills. Factors such as regular attendance at the job are not routinely listed in job descriptions, but are an essential function. Essential duties and responsibilities may include, but are not limited to, the following: Processes payments from the front counter, mail, cash bonds and electronic media. Provides information to the public; provides general customer service as needed. Performs cash processing and related activities. May check in defendants for Court hearings; pulls files of defendants from the court docket and forwards to the prosecuting attorney and the presiding judge; completes judgments with orders; provides cases to the cashier when completed. May provide staff support to the City Prosecutor and the City Attorney on requested cases; receives letters of representation from attorneys representing defendants; retrieves files and forwards to the attorney in preparation of offer letters; may add surety bond if one is sent with the letter of representation. Processes documentation for the issuance of arrest warrants. Processes motions for credit time served requests for the judge. Prepares and posts daily court dockets; prepares subpoenas, summons and affidavits as needed. Performs data entry as needed. Opens and distributes daily mail to staff; files disposed cases. Performs copying/faxing/printing of various documentation. May perform language translation as requested. Supports the relationship between the City of Galveston and the general public by demonstrating courteous and cooperative behavior when interacting with citizens, visitors, and City staff; maintains confidentiality of work-related issues and City information; performs other duties as required or assigned. Employees may at any time be required to work in order to provide for the safety and well-being of the general public, including the delivery and restoration of vital services, in the event of an emergency. KNOWLEDGE AND SKILLS: Knowledge: City organization, operations, policies, and procedures. The overall operations of the judicial system. Principles and practices of modern office systems. Codes of criminal procedure Transportation codes. Penal codes. Law enforcement operations. Principles and practices of customer service. Business and personal computers, and spreadsheet software applications. Skill in: Handling situations requiring diplomacy, fairness, firmness and sound judgment. Understanding and applying City policies and procedures, and applicable state and federal regulations. Explaining City policies and procedures while exercising the highest degree of confidentiality. Performing basic mathematical calculations. Establishing and maintaining cooperative working relationships with all levels within the City. Communicating effectively verbally and in writing. MINIMUM QUALIFICATIONS: High school diploma or equivalent; AND one year of experience in advanced office operations; ORan equivalent combination of education and experience. Two years of prior municipal court experience in Texas is preferred. LICENSE AND CERTIFICATION: None. PHYSICAL DEMANDS AND WORKING ENVIRONMENT: Work is performed in a standard office environment. May be required to lift and carry items weighing up to 20 pounds. Closing Date/Time: July 31, 2024 at 11:59 PM CST
PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION This classification is scheduled to receive a general wage increase of 4% in July 2024. The mission of the Placer County Clerk-Recorder-Elections Office is to provide courteous, timely and professional recording and elections services to the citizens, businesses and public agencies of the County, with the utmost integrity, transparency, consistency, fairness, legal compliance and cost effectiveness, using the trained and committed staff of the department and technology to advance operations. The County Clerk-Recorder-Elections Office is comprised of three units: Clerk, Recorder, and Elections. The eligible list established from this recruitment may be used to fill future vacancies in any of these areas, as well as both permanent and extra help/temporary positions. Typical duties when assigned to the Clerk’s Office are to issue birth, death and marriage vital record copies; perform civil marriages, including same sex marriages; and file fictitious business name statements. Typical duties when assigned to the Recorder’s Office are to examine documents for recording requirements, cashier transactions, scan and index documents, and process passport applications. Typical duties when assigned to the Elections Division are to process voter registration cards; process vote-by-mail requests and official ballots; survey and secure polling locations; recruit and train poll workers; file official candidate paperwork; conduct voter outreach programs; and conduct federal, state, and local elections. Election season typically results in the necessity to work some weekends, evenings, and County-observed holidays. Positions in Elections typically require a valid driver's license. This recruitment may also be used to fill other permanent or temporary/extra-help* vacancies as they arise. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform a wide variety of general clerical and specialized tasks within an assigned program area or work unit of the Clerk-Recorder - Elections Office, as assigned; to serve as a resource for information and assistance to the general public; and to perform other duties relative to assigned area of responsibility. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Clerk/Recorder/Elections Technician series. This class is distinguished from the Clerk/ Recorder/Elections Technician Journey by the performance of the more routine tasks and duties assigned to positions within the series. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Employees work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from higher level management or supervisory staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Perform general and specialized clerical duties related to assigned functional area; compile data; summarize and maintain a variety of reports, records, lists, and files. Process and verify a variety of documents including general and legal correspondence, memos and statistical reports. Serve as a resource to the general public; provide answers and information regarding processes and procedures for assigned area. Sort and file legal and general documents and records; maintain alphabetical, index, and cross-reference files. Operate standard office equipment including computers and supporting word processing, spreadsheet, or database programs. Provide and maintain quality customer service relationships with co-workers, other County employees, and the general public. Perform related duties as assigned. In addition to the above: When assigned to Clerk Services: Participate in the daily operations and workflow of the Clerk’s Office including, but not limited to: the filing of fictitious business names; issuance of marriage licenses, birth and death certificates, and other miscellaneous filings; and the collection of fees. Issue certified copies of vital records, maps, and other documents. Participate in the cashiering, indexing, scanning and verification of vital records, fictitious business records, registrations, fish and wildlife filings, and/or other related documents. Officiate and witness marriage ceremonies, or deputize members of the public to officiate ceremonies, in accordance with State law. Receive, review, verify and enter data on a variety of legal documents and records, including marriage licenses, birth certificates, death certificates, certificates of notary, registrations, Fish & Wildlife filings, notices of determination and fictitious business names; verify identity of applicant, determine appropriate categories of action to be initiated based upon the content of the documents and applicable laws and regulations; and apply the County seal to all applications. Copy documents from microfiche; distribute to appropriate personnel for processing. Copy, prepare, and scan records and documents; make CD’s of scanned documents; roll film for documents and maps that have been recorded. Maintain logs, files, and statistical information pertaining to documents processed. When assigned to Recording: Provide customer service over the phone and in person at the recording counters; perform cashiering services. Review legal documents to determine if the documents meet recording requirements. Respond to questions from the public regarding actions taken as a result of legal documents; explain the application of the Government Code or other statutes and regulations specifying actions to be taken as a result of the information provided; prepare correspondence to answer questions regarding actions taken based on information in the documents; process passport applications. Enter information into a computer system to initiate actions based on documents received and analyzed; apply proper codes for transactions. When assigned to Elections: Compile, maintain and file voter registration documents, materials and logs; update and maintain manuals, indexes, voter registrations and inventory control files; process vote-by-mail voter requests; enter new voter registration cards; change, cancel or remove records; return incomplete voter registration cards. Verify voter materials; review precinct rosters for duplicate voters and changes noted by precinct workers; make street and precinct changes based on information from other agencies or departments; change voters to correct precinct; verify petitions using the Election Management System. Provide support to election processes and procedures; recruit, train, and direct the work of precinct poll workers; visit prospective polling places to determine desirability of locations and ensure compliance with ADA requirements; update training materials. Ensure the provision of adequate supplies and materials; maintain supply inventory; assure prompt delivery of ballot containers; assure adequacy and proper operation of voting equipment; make emergency pick-up or delivery of voting supplies. Submit documents or reports to other agencies; create and maintain National Voter Registration Act records for reporting to the State and Federal government; sort, mail out, and process out-of-county notices to appropriate counties; enter data and generate reports. Proofread sample and official ballot materials and make corrections as needed. Assist candidates, officeholders and voters with questions and elections information. Process election cost invoices and claims for payment; balance and deposit revenue; collect candidate and district election fees. Collect and summarize election cost data; calculate and prepare billing for election services. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One year of general clerical experience. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Basic office methods and equipment including computer systems. Basic principles and procedures of record keeping and filing. Principles and practices of customer service. Proper telephone etiquette. Basic mathematic skills. English usage, spelling, grammar and punctuation. In addition to the above: When assigned to Clerk services: Learn the different types of licenses, certificates, registrations, and other filings associated with the Clerk’s Office. Learn the procedures and laws associated with officiating marriage ceremonies. When assigned to Recording: Learn basic understanding of the various types of recorded documents. Learn operational characteristics of microfilm cameras, printers and viewers; high speed, flatbed and wide format scanners; CD burners; and associated computerized processes. When assigned to Elections: Learn operating procedures of the polls and precinct desk. Learn operating procedures of an elections warehouse. Learn basic understanding of the election procedures and conducting elections. Learn operational characteristics of equipment and materials utilized in conducting elections. Ability to: On a continuous basis, sit at a desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; and lift light weight. Perform general clerical duties in assigned area of responsibility including maintenance of appropriate records and preparation of reports. Identify and interpret technical and numerical information. Understand the various documents to be processed and analyzed. Examine and verify check records, documents and data. Respond to requests and inquiries from the general public. Maintain security and confidentiality of restricted information. Type or enter data at a speed necessary for successful job performance. Perform routine mathematical calculations. Operate office equipment including computers and supporting software applications. Understand and follow oral and written instructions. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Learn pertinent federal, state, and local laws, codes, and regulations. Learn to review and examine documents to determine the appropriate actions to be taken based upon the requirements of applicable codes, statutes, and regulations. Learn specialized computer programs utilized in the election process. Learn to retrieve, store and remove information in a wide variety of manual and automated filing systems. Work in a warehouse setting, as needed, including loading/unloading vehicles, and distributing supplies and equipment. In addition to the above: When assigned to Clerk services: Learn to operate specialized scanning equipment, digital cameras, and multimedia equipment. Learn to officiate marriage ceremonies, witness ceremonies, and deputize members of the public to officiate ceremonies. When assigned to Recording: Prepare letters and correspondence. Ensure identification of applicants. Research discrepancies in applications. Read and understand manuals related to recording processing requirements. Learn to operate microfilm cameras, printers and viewers; various scanners and related equipment. Learn legal requirements for processing, recording, and filing official documents including birth and death certificates, marriage licenses, fictitious business names, passports, applications, official records, and related documents. Learn legal descriptions pertaining to vital statistics, property transfers, or descriptions of real property. Learn applicable sections of the Government Codes and rules and regulations pertaining to the transactions required by documents processed. Learn to process and record a large volume of documents with a high degree of accuracy. Learn to review various legal documents to determine appropriate processing When assigned to Elections: Respond to general questions from the public with respect to election processes, laws and policies. Operate optical and bar code scanners. Sort and file election documents in compliance with mandated standards. Monitor and order election materials and supplies. Operate elections equipment and materials. Learn the organization and operating details of the Office of Elections. Learn statutes and ordinances governing election procedures including California Election Code and other codes and statutes related to voter registration, vote by mail voting and canvassing procedures. Learn principles of the National Voter Registration Act. Learn methods and techniques of training precinct and poll workers. Learn to understand, interpret and apply provisions of the California Elections Code to specific situations. SELECTION PROCEDURE Online Written Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The online examination is tentatively scheduled for 6/4/24 through 6/6/24. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan Tentative Recruitment Timeline Minimum qualifications screening: week ending 5/17/24 Exam notices emailed: week ending 5/24/24 Online exam dates: 6/4/24 - 6/6/24 Exam results emailed: week of 6/17/24 Closing Date/Time: 5/13/2024 5:00:00 PM
Apr 30, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION This classification is scheduled to receive a general wage increase of 4% in July 2024. The mission of the Placer County Clerk-Recorder-Elections Office is to provide courteous, timely and professional recording and elections services to the citizens, businesses and public agencies of the County, with the utmost integrity, transparency, consistency, fairness, legal compliance and cost effectiveness, using the trained and committed staff of the department and technology to advance operations. The County Clerk-Recorder-Elections Office is comprised of three units: Clerk, Recorder, and Elections. The eligible list established from this recruitment may be used to fill future vacancies in any of these areas, as well as both permanent and extra help/temporary positions. Typical duties when assigned to the Clerk’s Office are to issue birth, death and marriage vital record copies; perform civil marriages, including same sex marriages; and file fictitious business name statements. Typical duties when assigned to the Recorder’s Office are to examine documents for recording requirements, cashier transactions, scan and index documents, and process passport applications. Typical duties when assigned to the Elections Division are to process voter registration cards; process vote-by-mail requests and official ballots; survey and secure polling locations; recruit and train poll workers; file official candidate paperwork; conduct voter outreach programs; and conduct federal, state, and local elections. Election season typically results in the necessity to work some weekends, evenings, and County-observed holidays. Positions in Elections typically require a valid driver's license. This recruitment may also be used to fill other permanent or temporary/extra-help* vacancies as they arise. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform a wide variety of general clerical and specialized tasks within an assigned program area or work unit of the Clerk-Recorder - Elections Office, as assigned; to serve as a resource for information and assistance to the general public; and to perform other duties relative to assigned area of responsibility. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Clerk/Recorder/Elections Technician series. This class is distinguished from the Clerk/ Recorder/Elections Technician Journey by the performance of the more routine tasks and duties assigned to positions within the series. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Employees work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from higher level management or supervisory staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Perform general and specialized clerical duties related to assigned functional area; compile data; summarize and maintain a variety of reports, records, lists, and files. Process and verify a variety of documents including general and legal correspondence, memos and statistical reports. Serve as a resource to the general public; provide answers and information regarding processes and procedures for assigned area. Sort and file legal and general documents and records; maintain alphabetical, index, and cross-reference files. Operate standard office equipment including computers and supporting word processing, spreadsheet, or database programs. Provide and maintain quality customer service relationships with co-workers, other County employees, and the general public. Perform related duties as assigned. In addition to the above: When assigned to Clerk Services: Participate in the daily operations and workflow of the Clerk’s Office including, but not limited to: the filing of fictitious business names; issuance of marriage licenses, birth and death certificates, and other miscellaneous filings; and the collection of fees. Issue certified copies of vital records, maps, and other documents. Participate in the cashiering, indexing, scanning and verification of vital records, fictitious business records, registrations, fish and wildlife filings, and/or other related documents. Officiate and witness marriage ceremonies, or deputize members of the public to officiate ceremonies, in accordance with State law. Receive, review, verify and enter data on a variety of legal documents and records, including marriage licenses, birth certificates, death certificates, certificates of notary, registrations, Fish & Wildlife filings, notices of determination and fictitious business names; verify identity of applicant, determine appropriate categories of action to be initiated based upon the content of the documents and applicable laws and regulations; and apply the County seal to all applications. Copy documents from microfiche; distribute to appropriate personnel for processing. Copy, prepare, and scan records and documents; make CD’s of scanned documents; roll film for documents and maps that have been recorded. Maintain logs, files, and statistical information pertaining to documents processed. When assigned to Recording: Provide customer service over the phone and in person at the recording counters; perform cashiering services. Review legal documents to determine if the documents meet recording requirements. Respond to questions from the public regarding actions taken as a result of legal documents; explain the application of the Government Code or other statutes and regulations specifying actions to be taken as a result of the information provided; prepare correspondence to answer questions regarding actions taken based on information in the documents; process passport applications. Enter information into a computer system to initiate actions based on documents received and analyzed; apply proper codes for transactions. When assigned to Elections: Compile, maintain and file voter registration documents, materials and logs; update and maintain manuals, indexes, voter registrations and inventory control files; process vote-by-mail voter requests; enter new voter registration cards; change, cancel or remove records; return incomplete voter registration cards. Verify voter materials; review precinct rosters for duplicate voters and changes noted by precinct workers; make street and precinct changes based on information from other agencies or departments; change voters to correct precinct; verify petitions using the Election Management System. Provide support to election processes and procedures; recruit, train, and direct the work of precinct poll workers; visit prospective polling places to determine desirability of locations and ensure compliance with ADA requirements; update training materials. Ensure the provision of adequate supplies and materials; maintain supply inventory; assure prompt delivery of ballot containers; assure adequacy and proper operation of voting equipment; make emergency pick-up or delivery of voting supplies. Submit documents or reports to other agencies; create and maintain National Voter Registration Act records for reporting to the State and Federal government; sort, mail out, and process out-of-county notices to appropriate counties; enter data and generate reports. Proofread sample and official ballot materials and make corrections as needed. Assist candidates, officeholders and voters with questions and elections information. Process election cost invoices and claims for payment; balance and deposit revenue; collect candidate and district election fees. Collect and summarize election cost data; calculate and prepare billing for election services. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One year of general clerical experience. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Basic office methods and equipment including computer systems. Basic principles and procedures of record keeping and filing. Principles and practices of customer service. Proper telephone etiquette. Basic mathematic skills. English usage, spelling, grammar and punctuation. In addition to the above: When assigned to Clerk services: Learn the different types of licenses, certificates, registrations, and other filings associated with the Clerk’s Office. Learn the procedures and laws associated with officiating marriage ceremonies. When assigned to Recording: Learn basic understanding of the various types of recorded documents. Learn operational characteristics of microfilm cameras, printers and viewers; high speed, flatbed and wide format scanners; CD burners; and associated computerized processes. When assigned to Elections: Learn operating procedures of the polls and precinct desk. Learn operating procedures of an elections warehouse. Learn basic understanding of the election procedures and conducting elections. Learn operational characteristics of equipment and materials utilized in conducting elections. Ability to: On a continuous basis, sit at a desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; and lift light weight. Perform general clerical duties in assigned area of responsibility including maintenance of appropriate records and preparation of reports. Identify and interpret technical and numerical information. Understand the various documents to be processed and analyzed. Examine and verify check records, documents and data. Respond to requests and inquiries from the general public. Maintain security and confidentiality of restricted information. Type or enter data at a speed necessary for successful job performance. Perform routine mathematical calculations. Operate office equipment including computers and supporting software applications. Understand and follow oral and written instructions. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Learn pertinent federal, state, and local laws, codes, and regulations. Learn to review and examine documents to determine the appropriate actions to be taken based upon the requirements of applicable codes, statutes, and regulations. Learn specialized computer programs utilized in the election process. Learn to retrieve, store and remove information in a wide variety of manual and automated filing systems. Work in a warehouse setting, as needed, including loading/unloading vehicles, and distributing supplies and equipment. In addition to the above: When assigned to Clerk services: Learn to operate specialized scanning equipment, digital cameras, and multimedia equipment. Learn to officiate marriage ceremonies, witness ceremonies, and deputize members of the public to officiate ceremonies. When assigned to Recording: Prepare letters and correspondence. Ensure identification of applicants. Research discrepancies in applications. Read and understand manuals related to recording processing requirements. Learn to operate microfilm cameras, printers and viewers; various scanners and related equipment. Learn legal requirements for processing, recording, and filing official documents including birth and death certificates, marriage licenses, fictitious business names, passports, applications, official records, and related documents. Learn legal descriptions pertaining to vital statistics, property transfers, or descriptions of real property. Learn applicable sections of the Government Codes and rules and regulations pertaining to the transactions required by documents processed. Learn to process and record a large volume of documents with a high degree of accuracy. Learn to review various legal documents to determine appropriate processing When assigned to Elections: Respond to general questions from the public with respect to election processes, laws and policies. Operate optical and bar code scanners. Sort and file election documents in compliance with mandated standards. Monitor and order election materials and supplies. Operate elections equipment and materials. Learn the organization and operating details of the Office of Elections. Learn statutes and ordinances governing election procedures including California Election Code and other codes and statutes related to voter registration, vote by mail voting and canvassing procedures. Learn principles of the National Voter Registration Act. Learn methods and techniques of training precinct and poll workers. Learn to understand, interpret and apply provisions of the California Elections Code to specific situations. SELECTION PROCEDURE Online Written Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The online examination is tentatively scheduled for 6/4/24 through 6/6/24. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan Tentative Recruitment Timeline Minimum qualifications screening: week ending 5/17/24 Exam notices emailed: week ending 5/24/24 Online exam dates: 6/4/24 - 6/6/24 Exam results emailed: week of 6/17/24 Closing Date/Time: 5/13/2024 5:00:00 PM
Job Summary *Mohave County Public Works Department-Engineering Division is currently recruiting for the position of an Office Assistant located in Kingman, AZ* “The typical hiring salary is $15.00 - $17.91 - DOQ. ” This is one classification in a progressive series of Office Administration positions which focuses on a variety of administrative support and clerical functions including front desk/reception functions as assigned. Incumbents have previous experience in performing specialized office tasks of the assigned department/area and need only a short introduction to the specific procedures, forms, and processes of the assigned position. Assignment to the Bookkeeping/Accounting functions require experience or training in Bookkeeping or Accounting tasks. REPORTS TO A higher level of authority. The incumbent has the responsibility for the completion of assigned tasks accurately and in a timely manner. Work is reviewed through observation and evaluation of work performance and tasks completed by the incumbent. SUPERVISION EXERCISED As assigned may assist in training new clerical employees, temporaries, and volunteers. Essential Job Functions Duties may include, but are not limited to, the following: Meets and greets the public. Receives phone calls and responds to questions concerning department procedures or directs query to an individual or department as appropriate. May talk with individuals to gather preliminary information or verify information for various County programs or activities. As requested, review work of other staff for conformance to regulations. Understands and interprets procedures and practices related to various departmental and assigned programs. Assists an office superior by performing routine administrative details including but not limited to: sorting and routing department mail, making copies, scanning documents, filing, alphabetizing documents and date stamping incoming documents, maintaining waiting lists for services, maintain program specific databases and spreadsheets. Contacts vendors to obtain prices and purchases various supplies and materials. Maintains and establishes associated files to include entering information and documents into filing and data systems ensuring completeness and accuracy. Types forms, letters, reports, and file cards from draft, or rough copy. Prepares follow-up correspondence or calls to obtain additional information or to respond to inquiries. Prepares standardized reports and statements. Collects, compiles, and submits data for use in statistical reports, internal operating studies or policy formulation. Meets established deadlines and informs concerned parties of deadlines and appointments. Maintains an inventory of materials on-hand and notifies the supervisor when supplies are needed. May order supplies as required. Maintain a high level of confidentiality of information. Present and conduct themselves in a professional manner at all times. Communicate in a courteous and helpful manner as well as clear and concise manner at all times. Resolve complaints within scope of information and authority, and/or refer to chain-of-command as appropriate. As assigned Cashier Functions: Receives money from the public in payment of taxes, fees, service charges, and materials sold. Clears register on to daily remittance sheets. Puts money into register, records daily receipts. Performs a trial balance at end of shift. Runs daily reports. Maintains control on memo debits. Enters memo credits to the Title Companies. Records deeds submitted by title companies. Completes endorsement stamp. Indicates action taken on receipts. Collects proper fees. Makes any refunds. Puts all documents recorded at the counter through the register. Recalculates receipts received from personal property. Rings correct amount in cash register. Gives change. As assigned Clerk Typist: Composes and types letters, routine correspondence, memos, reports, forms, notices, permits, receipts, vouchers, news releases, articles, meeting minutes, bulletins, speeches, invoices, requisitions, purchase orders, claims, expense reports, tabulations, accounting and financial statements, manuals, and various other material from rough drafts, verbal instructions, or established procedures. Proofreads documents; copies and collates typed materials. Posts to various moderately complex clerical, fiscal and/or other records according to established policies and procedures. Sorts, tabulates, and summarizes various statistical and associated data. Accepts required fees and creates deposits and related reports. Processes transactions including issuing various licenses and permits, accepting required permitting fees, and/or other relative transactions. Checks and verifies calculation of billing statements, invoices and other documents requiring payment. Establishes and maintains filing systems and records retention schedules. Sorts and distributes incoming mail; prepares outgoing mail. Operates common office equipment to include computer keyboards, Fax machines, copiers, laminators, and related peripheral equipment in completing work assignments. Scanning of documents. Scheduling of meetings, meeting locations; registrations for conferences and/or training classes; reservations for motels and/or conferences. SECONDARY JOB FUNCTIONS Performs special assignments as requested. Performs related work as required. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications High School diploma/ GED (General Education Degree). Two (2) years minimum of progressive office support and clerical training. An equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT May be required to possess a valid Driver's License at the start of employment and maintain said license while employed in this position. May be required to provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Modern office practices and records management/maintenance procedures. English grammar and spelling. Basic mathematics required to calculate and perform general accounting procedures. Filing and information systems, including EXCEL spreadsheets and Microsoft Word. Mohave County Personnel Policies & Procedures and Department Regulations. Skill in: Effectively operating personal computers, calculators and peripheral hardware and software products to provide guidance on the maintenance and implementation of developmental procedures of department to which assigned. Ability to: Communicate clearly and concisely, both orally and in writing with all people. Use databases and other forms of electronic data storage. Maintain accurate and up-to-date records and documentation. Establish and maintain cooperative working relationships with those contacted in the course of work. Obtain data from the computer during on-line operations, including interpreting technical and departmental information encountered in the performance of responsibilities. Maintain a high standard of confidentiality. Understand brief, written, or oral directions and grasp ideas quickly in order to carry out instructions, solve problems with initiative and exercise good judgment. Organize workload to ensure determinations are made on a time basis. Act in a professional manner and professional in communication with others. Comply with Mohave County Personnel Policies & Procedures and Department Regulations. Perform the essential functions of the job with or without a reasonable accommodation.
Apr 12, 2024
Full Time
Job Summary *Mohave County Public Works Department-Engineering Division is currently recruiting for the position of an Office Assistant located in Kingman, AZ* “The typical hiring salary is $15.00 - $17.91 - DOQ. ” This is one classification in a progressive series of Office Administration positions which focuses on a variety of administrative support and clerical functions including front desk/reception functions as assigned. Incumbents have previous experience in performing specialized office tasks of the assigned department/area and need only a short introduction to the specific procedures, forms, and processes of the assigned position. Assignment to the Bookkeeping/Accounting functions require experience or training in Bookkeeping or Accounting tasks. REPORTS TO A higher level of authority. The incumbent has the responsibility for the completion of assigned tasks accurately and in a timely manner. Work is reviewed through observation and evaluation of work performance and tasks completed by the incumbent. SUPERVISION EXERCISED As assigned may assist in training new clerical employees, temporaries, and volunteers. Essential Job Functions Duties may include, but are not limited to, the following: Meets and greets the public. Receives phone calls and responds to questions concerning department procedures or directs query to an individual or department as appropriate. May talk with individuals to gather preliminary information or verify information for various County programs or activities. As requested, review work of other staff for conformance to regulations. Understands and interprets procedures and practices related to various departmental and assigned programs. Assists an office superior by performing routine administrative details including but not limited to: sorting and routing department mail, making copies, scanning documents, filing, alphabetizing documents and date stamping incoming documents, maintaining waiting lists for services, maintain program specific databases and spreadsheets. Contacts vendors to obtain prices and purchases various supplies and materials. Maintains and establishes associated files to include entering information and documents into filing and data systems ensuring completeness and accuracy. Types forms, letters, reports, and file cards from draft, or rough copy. Prepares follow-up correspondence or calls to obtain additional information or to respond to inquiries. Prepares standardized reports and statements. Collects, compiles, and submits data for use in statistical reports, internal operating studies or policy formulation. Meets established deadlines and informs concerned parties of deadlines and appointments. Maintains an inventory of materials on-hand and notifies the supervisor when supplies are needed. May order supplies as required. Maintain a high level of confidentiality of information. Present and conduct themselves in a professional manner at all times. Communicate in a courteous and helpful manner as well as clear and concise manner at all times. Resolve complaints within scope of information and authority, and/or refer to chain-of-command as appropriate. As assigned Cashier Functions: Receives money from the public in payment of taxes, fees, service charges, and materials sold. Clears register on to daily remittance sheets. Puts money into register, records daily receipts. Performs a trial balance at end of shift. Runs daily reports. Maintains control on memo debits. Enters memo credits to the Title Companies. Records deeds submitted by title companies. Completes endorsement stamp. Indicates action taken on receipts. Collects proper fees. Makes any refunds. Puts all documents recorded at the counter through the register. Recalculates receipts received from personal property. Rings correct amount in cash register. Gives change. As assigned Clerk Typist: Composes and types letters, routine correspondence, memos, reports, forms, notices, permits, receipts, vouchers, news releases, articles, meeting minutes, bulletins, speeches, invoices, requisitions, purchase orders, claims, expense reports, tabulations, accounting and financial statements, manuals, and various other material from rough drafts, verbal instructions, or established procedures. Proofreads documents; copies and collates typed materials. Posts to various moderately complex clerical, fiscal and/or other records according to established policies and procedures. Sorts, tabulates, and summarizes various statistical and associated data. Accepts required fees and creates deposits and related reports. Processes transactions including issuing various licenses and permits, accepting required permitting fees, and/or other relative transactions. Checks and verifies calculation of billing statements, invoices and other documents requiring payment. Establishes and maintains filing systems and records retention schedules. Sorts and distributes incoming mail; prepares outgoing mail. Operates common office equipment to include computer keyboards, Fax machines, copiers, laminators, and related peripheral equipment in completing work assignments. Scanning of documents. Scheduling of meetings, meeting locations; registrations for conferences and/or training classes; reservations for motels and/or conferences. SECONDARY JOB FUNCTIONS Performs special assignments as requested. Performs related work as required. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications High School diploma/ GED (General Education Degree). Two (2) years minimum of progressive office support and clerical training. An equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. SPECIAL JOB REQUIREMENT May be required to possess a valid Driver's License at the start of employment and maintain said license while employed in this position. May be required to provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Modern office practices and records management/maintenance procedures. English grammar and spelling. Basic mathematics required to calculate and perform general accounting procedures. Filing and information systems, including EXCEL spreadsheets and Microsoft Word. Mohave County Personnel Policies & Procedures and Department Regulations. Skill in: Effectively operating personal computers, calculators and peripheral hardware and software products to provide guidance on the maintenance and implementation of developmental procedures of department to which assigned. Ability to: Communicate clearly and concisely, both orally and in writing with all people. Use databases and other forms of electronic data storage. Maintain accurate and up-to-date records and documentation. Establish and maintain cooperative working relationships with those contacted in the course of work. Obtain data from the computer during on-line operations, including interpreting technical and departmental information encountered in the performance of responsibilities. Maintain a high standard of confidentiality. Understand brief, written, or oral directions and grasp ideas quickly in order to carry out instructions, solve problems with initiative and exercise good judgment. Organize workload to ensure determinations are made on a time basis. Act in a professional manner and professional in communication with others. Comply with Mohave County Personnel Policies & Procedures and Department Regulations. Perform the essential functions of the job with or without a reasonable accommodation.
MOHAVE COUNTY, AZ
Bullhead City, AZ, United States
Job Summary This is one classification in a progressive series of Office Administration positions which focuses on a variety of administrative support and clerical functions including front desk/reception functions as assigned. Incumbents have previous experience in performing specialized office tasks of the assigned department/area and need only a short introduction to the specific procedures, forms, and processes of the assigned position. Assignment to the Bookkeeping/Accounting functions require experience or training in Bookkeeping or Accounting tasks. REPORTS TO A higher level of authority. The incumbent has the responsibility for the completion of assigned tasks accurately and in a timely manner. Work is reviewed through observation and evaluation of work performance and tasks completed by the incumbent. SUPERVISION EXERCISED As assigned may assist in training new clerical employees, temporaries and volunteers. Essential Job Functions Duties may include, but are not limited to, the following: Meets and greets the public. Receives phone calls and responds to questions concerning department procedures or directs query to an individual or department as appropriate. May talk with individuals to gather preliminary information or verify information for various County programs or activities. As requested, review work of other staff for conformance to regulations. Understands and interprets procedures and practices related to various departmental and assigned programs. Assists an office superior by performing routine administrative details including but not limited to: sorting and routing department mail, making copies, scanning documents, filing, alphabetizing documents and date stamping incoming documents, maintaining waiting lists for services, maintain program specific databases and spreadsheets. Contacts vendors to obtain prices and purchases various supplies and materials. Maintains and establishes associated files to include entering information and documents into filing and data systems ensuring completeness and accuracy. Types forms, letters, reports and file cards from draft, or rough copy. Prepares follow-up correspondence or calls to obtain additional information or to respond to inquiries. Prepares standardized reports and statements. Processes payments in the database. Records attendance and documents notes at required meetings. Collects, compiles and submits data for use in statistical reports, internal operating studies or policy formulation. Meets established deadlines and informs concerned parties of deadlines and appointments. Maintains an inventory of materials on-hand and notifies the supervisor when supplies are needed. May order supplies as required. Maintain a high level of confidentiality of information. Present and conduct themselves in a professional manner at all times. Communicate in a courteous and helpful manner as well as clear and concise manner at all times. Resolve complaints within scope of information and authority, and/or refer to chain-of-command as appropriate. As assigned to Assessor: Under oversight by Office Specialist, reviews non-complex recorded documents that relate to property ownership for adherence to standards required in order to update Assessor’s real property database. Initiates written and/or telephone communications with property owners to assist in clarification and/or correction of ownership issues as directed by Office Specialist. Performs data entry within real property database for ownership changes based on valid recorded documents provided by other departments. Under oversight by Office Specialist, reviews non-commercial real property sales transactions, performing initial simple analysis processes to validate sales prices. Assists in administering various programs related to property tax exemptions, valuation freezes, and property tax deferrals, by reviewing applications, gathering supplemental documentation, and performing data entry functions. Under oversight by Office Specialist, reviews and routes workflow documents relating to creation or deletion of new parcels that result from splitting or combining existing parcels and performs data entry in real property database for non-complex parcel creation/deletions. Routes routine documents relating to ownership and improvement changes for centrally valued properties in conjunction to the Arizona Department of Revenue. Assists in reviewing annual centrally valued property data upload received from Arizona Department of Revenue for accuracy. Participates in regular training courses or conferences to ensure knowledge and skills relating to job-specific practices are up to date. As assigned to Arizona @ Work functions: Keeps current files of resources available to area residents and provides information about how to obtain the services. May record each contact made with clients into database for program requirement. May provide clients and staff with notices of workforce and community activities, resources and services and encourages client utilization. As Assigned may: coordinate/facilitate workshops, informational sessions, community events, and assist Arizona @ Work Career Center clients with employment applications and registration into the statewide employment database, job clubs and assessments. As Assigned may assist with Arizona @ Work outreach services and provide assistance at area job fairs and functions. As assigned Bookkeeping/Accounting functions: Posts to and maintains a variety of ledgers. Prepares or assists in preparing special and regular reports. Receives, records and deposits cash receipts. Prepares daily tabulations and reports of cash receipts. Distributes receipts to proper funds following established routines. Prepares checks for deposit. Classifies receipts and disbursements in accordance with established codes, referring questionable allocations to superiors. Maintains billing and posting of charges and credits to accounts. Prepares summary sheets and trial balances. Keeps and controls books for subsidiary and operating funds. As assigned Cashier Functions: Receives money from the public in payment of taxes, fees, service charges, and materials sold. Clears register on to daily remittance sheets. Puts money into register, records daily receipts. Performs a trial balance at end of shift. Runs daily reports. Maintains control on memo debits. Enters memo credits to the Title Companies. Records deeds submitted by title companies. Completes endorsement stamp. Indicates action taken on receipts. Collects proper fees. Makes any refunds. Puts all documents recorded at the counter through the register. Recalculates receipts received from personal property. Rings correct amount in cash register. Gives change. As assigned Clerk Typist: Composes and types letters, routine correspondence, memos, reports, forms, notices, permits, receipts, vouchers, news releases, articles, meeting minutes, bulletins, speeches, invoices, requisitions, purchase orders, claims, expense reports, tabulations, accounting and financial statements, manuals, and various other material from rough drafts, verbal instructions or established procedures. Proofreads documents; copies and collates typed materials. Posts to various moderately complex clerical, fiscal and/or other records according to established policies and procedures. Sorts, tabulates and summarizes various statistical and associated data. Accepts required fees and creates deposits and related reports. Processes transactions including issuing various licenses and permits, accepting required permitting fees, and/or other relative transactions. Checks and verifies calculation of billing statements, invoices and other documents requiring payment. Establishes and maintains filing systems and records retention schedules. Sorts and distributes incoming mail; prepares outgoing mail. Operates common office equipment to include computer keyboards, Fax machines, copiers, laminators and related peripheral equipment in completing work assignments. Scanning of documents. Scheduling of meetings, meeting locations; registrations for conferences and/or training classes; reservations for motels and/or conferences. As assigned to Legal Process: Duties may include, but not limited to the following: Receives documents via email, mail, or delivery and may scan, copy, file and route as required. Collects fees and fines. Maintains archived records and keeps storage area organized. Processes legal documents to include, but not limited to, claims, writs, executions, attachments, warrants, summons, Deeds of Trust, etc. Delivers and Files/records legal documents with Court or other entities. Prepares letters or calls to obtain additional information or advise clients of changes in court appearances or meetings. Enter or update information in Justware legal database/case management system. As assigned to Public Health: Create and maintain a supportive work environment with other departments and community programs, Public Health divisions, and Public Health leadership on accreditation domain while maintaining a culture of quality improvement. Apply basic principles, practices, techniques, teaching, and communication methods related to the age, gender, race/ethnicity, educational level and socioeconomic status of community members. Communicate and act in a culturally competent and professional manner maintaining cooperative relationships with community members, co-workers, and work contacts. As assigned to Victim Services: Recruiting volunteers. Developing training curriculum and conducting training sessions for the volunteers that perform crisis intervention. Assisting victims with Victim Compensation applications. Completion of applications for Orders of Protection and Injunctions Against Harassment. Navigation of the criminal justice system, referrals to community service agencies, and assistance in exercising statutory rights. Writing and reviewing progress of cases after attending court on behalf of the victim. The Volunteer Coordinator/Court Advocate is subject to emergency call-out and stand-by during off-duty hours in order to respond to crisis situations. Provides victims court accompaniment to hearings/trials. Explains the victims' rights under the Arizona Constitutional Victims' Bill of Rights. As assigned to Risk Management: Monitors records for compliance with records retention policy and advises superior when records require destruction. Reviews vendor/contractor certificates of insurance for compliance with County requirements and manages filing and required annual updates of certificates. Monitors volunteer rosters, training, and qualification compliance. As assigned to Central Services: Receives calls from the public regarding questions about the County's operations and transfers to the appropriate Department. Manages high volume of inbound calls in a timely manner. Identifies customers’ needs, clarify information, research various issues, and provide solutions and/or alternatives. Understands County personnel, departments, and responsibilities for proper disposition of calls. Assists the public in person and/or on phone; records complaints, takes messages and routes calls to appropriate personnel. Maintains standards, procedures, and techniques for efficiency of work. Resolves complaints within scope of information and authority, and/or refer to chain-of-command as appropriate. Drives a county vehicle to various department office locations on specific scheduled timed routes. Picks up and delivers United States (U.S.) Mail to the U.S. Post Office and inter-office material throughout the County according to established schedule. Sorts, separates, and arranges all incoming mail for appropriate delivery. Receives, unloads, and stores mail material deliveries from vendors. Operates County equipment (to move heavy objects) such as pallet tack, dolly, forklift, carts, etc. Maintains a clean operating mail delivery vehicle inside and out. Assists with warehousing and store keeping tasks to include acquiring, receiving, identifying, handling, storing, issuing, and delivering a wide variety of materials, parts and supplies utilizing computer software and hardware. Assists with the photographs and display of items for auctions and places on the website. Assists customers with viewing and requesting available surplus. Palletize, stack, and store surplus/ auction items, using forklifts, material handling, equipment, and other specialized equipment. Utilizes material handling equipment such as pallet jacks and hand truck to handle, pick up or deliver materials and supplies. Performs housekeeping tasks to monitor the safety, security, and cleanliness of area. SECONDARY JOB FUNCTIONS Performs special assignments as requested. Performs related work as required. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications High School diploma/ GED (General Education Degree). Two (2) years minimum of progressive office support and clerical training. An equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. Preferred Education, Experience and Training for Bookkeeping/Accounting Assignment 2 yrs cash handling and/or bookkeeping experience OR 2-year Associate Degree in Accounting or Finance or Business with an Accounting emphasis. SPECIAL JOB REQUIREMENT May be required to possess a valid Driver's License at the start of employment and maintain said license while employed in this position. May be required to provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Modern office practices and records management/maintenance procedures. English grammar and spelling. Basic mathematics required to calculate and perform general accounting procedures. Filing and information systems, including EXCEL spreadsheets and Microsoft Word. Mohave County Personnel Policies & Procedures and Department Regulations. Skill in: Effectively operating personal computers, calculators and peripheral hardware and software products to provide guidance on the maintenance and implementation of developmental procedures of department to which assigned. Ability to: Communicate clearly and concisely, both orally and in writing with all people. Use databases and other forms of electronic data storage. Maintain accurate and up-to-date records and documentation. Establish and maintain cooperative working relationships with those contacted in the course of work. Obtain data from the computer during on-line operations, including interpreting technical and departmental information encountered in the performance of responsibilities. Maintain a high standard of confidentiality. Understand brief, written or oral directions and grasp ideas quickly in order to carry out instructions, solve problems with initiative and exercise good judgment. Organize workload to ensure determinations are made on a time basis. Act in a professional manner and professional in communication with others. Comply with Mohave County Personnel Policies & Procedures and Department Regulations. Perform the essential functions of the job with or without a reasonable accommodation.
Apr 06, 2024
Full Time
Job Summary This is one classification in a progressive series of Office Administration positions which focuses on a variety of administrative support and clerical functions including front desk/reception functions as assigned. Incumbents have previous experience in performing specialized office tasks of the assigned department/area and need only a short introduction to the specific procedures, forms, and processes of the assigned position. Assignment to the Bookkeeping/Accounting functions require experience or training in Bookkeeping or Accounting tasks. REPORTS TO A higher level of authority. The incumbent has the responsibility for the completion of assigned tasks accurately and in a timely manner. Work is reviewed through observation and evaluation of work performance and tasks completed by the incumbent. SUPERVISION EXERCISED As assigned may assist in training new clerical employees, temporaries and volunteers. Essential Job Functions Duties may include, but are not limited to, the following: Meets and greets the public. Receives phone calls and responds to questions concerning department procedures or directs query to an individual or department as appropriate. May talk with individuals to gather preliminary information or verify information for various County programs or activities. As requested, review work of other staff for conformance to regulations. Understands and interprets procedures and practices related to various departmental and assigned programs. Assists an office superior by performing routine administrative details including but not limited to: sorting and routing department mail, making copies, scanning documents, filing, alphabetizing documents and date stamping incoming documents, maintaining waiting lists for services, maintain program specific databases and spreadsheets. Contacts vendors to obtain prices and purchases various supplies and materials. Maintains and establishes associated files to include entering information and documents into filing and data systems ensuring completeness and accuracy. Types forms, letters, reports and file cards from draft, or rough copy. Prepares follow-up correspondence or calls to obtain additional information or to respond to inquiries. Prepares standardized reports and statements. Processes payments in the database. Records attendance and documents notes at required meetings. Collects, compiles and submits data for use in statistical reports, internal operating studies or policy formulation. Meets established deadlines and informs concerned parties of deadlines and appointments. Maintains an inventory of materials on-hand and notifies the supervisor when supplies are needed. May order supplies as required. Maintain a high level of confidentiality of information. Present and conduct themselves in a professional manner at all times. Communicate in a courteous and helpful manner as well as clear and concise manner at all times. Resolve complaints within scope of information and authority, and/or refer to chain-of-command as appropriate. As assigned to Assessor: Under oversight by Office Specialist, reviews non-complex recorded documents that relate to property ownership for adherence to standards required in order to update Assessor’s real property database. Initiates written and/or telephone communications with property owners to assist in clarification and/or correction of ownership issues as directed by Office Specialist. Performs data entry within real property database for ownership changes based on valid recorded documents provided by other departments. Under oversight by Office Specialist, reviews non-commercial real property sales transactions, performing initial simple analysis processes to validate sales prices. Assists in administering various programs related to property tax exemptions, valuation freezes, and property tax deferrals, by reviewing applications, gathering supplemental documentation, and performing data entry functions. Under oversight by Office Specialist, reviews and routes workflow documents relating to creation or deletion of new parcels that result from splitting or combining existing parcels and performs data entry in real property database for non-complex parcel creation/deletions. Routes routine documents relating to ownership and improvement changes for centrally valued properties in conjunction to the Arizona Department of Revenue. Assists in reviewing annual centrally valued property data upload received from Arizona Department of Revenue for accuracy. Participates in regular training courses or conferences to ensure knowledge and skills relating to job-specific practices are up to date. As assigned to Arizona @ Work functions: Keeps current files of resources available to area residents and provides information about how to obtain the services. May record each contact made with clients into database for program requirement. May provide clients and staff with notices of workforce and community activities, resources and services and encourages client utilization. As Assigned may: coordinate/facilitate workshops, informational sessions, community events, and assist Arizona @ Work Career Center clients with employment applications and registration into the statewide employment database, job clubs and assessments. As Assigned may assist with Arizona @ Work outreach services and provide assistance at area job fairs and functions. As assigned Bookkeeping/Accounting functions: Posts to and maintains a variety of ledgers. Prepares or assists in preparing special and regular reports. Receives, records and deposits cash receipts. Prepares daily tabulations and reports of cash receipts. Distributes receipts to proper funds following established routines. Prepares checks for deposit. Classifies receipts and disbursements in accordance with established codes, referring questionable allocations to superiors. Maintains billing and posting of charges and credits to accounts. Prepares summary sheets and trial balances. Keeps and controls books for subsidiary and operating funds. As assigned Cashier Functions: Receives money from the public in payment of taxes, fees, service charges, and materials sold. Clears register on to daily remittance sheets. Puts money into register, records daily receipts. Performs a trial balance at end of shift. Runs daily reports. Maintains control on memo debits. Enters memo credits to the Title Companies. Records deeds submitted by title companies. Completes endorsement stamp. Indicates action taken on receipts. Collects proper fees. Makes any refunds. Puts all documents recorded at the counter through the register. Recalculates receipts received from personal property. Rings correct amount in cash register. Gives change. As assigned Clerk Typist: Composes and types letters, routine correspondence, memos, reports, forms, notices, permits, receipts, vouchers, news releases, articles, meeting minutes, bulletins, speeches, invoices, requisitions, purchase orders, claims, expense reports, tabulations, accounting and financial statements, manuals, and various other material from rough drafts, verbal instructions or established procedures. Proofreads documents; copies and collates typed materials. Posts to various moderately complex clerical, fiscal and/or other records according to established policies and procedures. Sorts, tabulates and summarizes various statistical and associated data. Accepts required fees and creates deposits and related reports. Processes transactions including issuing various licenses and permits, accepting required permitting fees, and/or other relative transactions. Checks and verifies calculation of billing statements, invoices and other documents requiring payment. Establishes and maintains filing systems and records retention schedules. Sorts and distributes incoming mail; prepares outgoing mail. Operates common office equipment to include computer keyboards, Fax machines, copiers, laminators and related peripheral equipment in completing work assignments. Scanning of documents. Scheduling of meetings, meeting locations; registrations for conferences and/or training classes; reservations for motels and/or conferences. As assigned to Legal Process: Duties may include, but not limited to the following: Receives documents via email, mail, or delivery and may scan, copy, file and route as required. Collects fees and fines. Maintains archived records and keeps storage area organized. Processes legal documents to include, but not limited to, claims, writs, executions, attachments, warrants, summons, Deeds of Trust, etc. Delivers and Files/records legal documents with Court or other entities. Prepares letters or calls to obtain additional information or advise clients of changes in court appearances or meetings. Enter or update information in Justware legal database/case management system. As assigned to Public Health: Create and maintain a supportive work environment with other departments and community programs, Public Health divisions, and Public Health leadership on accreditation domain while maintaining a culture of quality improvement. Apply basic principles, practices, techniques, teaching, and communication methods related to the age, gender, race/ethnicity, educational level and socioeconomic status of community members. Communicate and act in a culturally competent and professional manner maintaining cooperative relationships with community members, co-workers, and work contacts. As assigned to Victim Services: Recruiting volunteers. Developing training curriculum and conducting training sessions for the volunteers that perform crisis intervention. Assisting victims with Victim Compensation applications. Completion of applications for Orders of Protection and Injunctions Against Harassment. Navigation of the criminal justice system, referrals to community service agencies, and assistance in exercising statutory rights. Writing and reviewing progress of cases after attending court on behalf of the victim. The Volunteer Coordinator/Court Advocate is subject to emergency call-out and stand-by during off-duty hours in order to respond to crisis situations. Provides victims court accompaniment to hearings/trials. Explains the victims' rights under the Arizona Constitutional Victims' Bill of Rights. As assigned to Risk Management: Monitors records for compliance with records retention policy and advises superior when records require destruction. Reviews vendor/contractor certificates of insurance for compliance with County requirements and manages filing and required annual updates of certificates. Monitors volunteer rosters, training, and qualification compliance. As assigned to Central Services: Receives calls from the public regarding questions about the County's operations and transfers to the appropriate Department. Manages high volume of inbound calls in a timely manner. Identifies customers’ needs, clarify information, research various issues, and provide solutions and/or alternatives. Understands County personnel, departments, and responsibilities for proper disposition of calls. Assists the public in person and/or on phone; records complaints, takes messages and routes calls to appropriate personnel. Maintains standards, procedures, and techniques for efficiency of work. Resolves complaints within scope of information and authority, and/or refer to chain-of-command as appropriate. Drives a county vehicle to various department office locations on specific scheduled timed routes. Picks up and delivers United States (U.S.) Mail to the U.S. Post Office and inter-office material throughout the County according to established schedule. Sorts, separates, and arranges all incoming mail for appropriate delivery. Receives, unloads, and stores mail material deliveries from vendors. Operates County equipment (to move heavy objects) such as pallet tack, dolly, forklift, carts, etc. Maintains a clean operating mail delivery vehicle inside and out. Assists with warehousing and store keeping tasks to include acquiring, receiving, identifying, handling, storing, issuing, and delivering a wide variety of materials, parts and supplies utilizing computer software and hardware. Assists with the photographs and display of items for auctions and places on the website. Assists customers with viewing and requesting available surplus. Palletize, stack, and store surplus/ auction items, using forklifts, material handling, equipment, and other specialized equipment. Utilizes material handling equipment such as pallet jacks and hand truck to handle, pick up or deliver materials and supplies. Performs housekeeping tasks to monitor the safety, security, and cleanliness of area. SECONDARY JOB FUNCTIONS Performs special assignments as requested. Performs related work as required. Exercise regular and predictable attendance and punctuality in accordance with Mohave County Personnel Policies and Procedures. Minimum Qualifications High School diploma/ GED (General Education Degree). Two (2) years minimum of progressive office support and clerical training. An equivalent combination of education, experience, and training which provides the required knowledge, skills and abilities may be considered in meeting the minimum qualifications. Preferred Education, Experience and Training for Bookkeeping/Accounting Assignment 2 yrs cash handling and/or bookkeeping experience OR 2-year Associate Degree in Accounting or Finance or Business with an Accounting emphasis. SPECIAL JOB REQUIREMENT May be required to possess a valid Driver's License at the start of employment and maintain said license while employed in this position. May be required to provide acceptable driving history at no cost to the County. Knowledge, Skills & Abilities Knowledge of: Modern office practices and records management/maintenance procedures. English grammar and spelling. Basic mathematics required to calculate and perform general accounting procedures. Filing and information systems, including EXCEL spreadsheets and Microsoft Word. Mohave County Personnel Policies & Procedures and Department Regulations. Skill in: Effectively operating personal computers, calculators and peripheral hardware and software products to provide guidance on the maintenance and implementation of developmental procedures of department to which assigned. Ability to: Communicate clearly and concisely, both orally and in writing with all people. Use databases and other forms of electronic data storage. Maintain accurate and up-to-date records and documentation. Establish and maintain cooperative working relationships with those contacted in the course of work. Obtain data from the computer during on-line operations, including interpreting technical and departmental information encountered in the performance of responsibilities. Maintain a high standard of confidentiality. Understand brief, written or oral directions and grasp ideas quickly in order to carry out instructions, solve problems with initiative and exercise good judgment. Organize workload to ensure determinations are made on a time basis. Act in a professional manner and professional in communication with others. Comply with Mohave County Personnel Policies & Procedures and Department Regulations. Perform the essential functions of the job with or without a reasonable accommodation.
State of Missouri
Clayton, Missouri, United States
Apprentice Court Clerk A position with the Missouri Judiciary provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. Our positions offer competitive benefit programs, growth opportunities and the ability to work with people in your community. We are recruiting to fill an Apprentice Court Clerk position which is entry level in a court within the Missouri State Court System, which utilizes an electronic filing system. Work initially is under close supervision while the incumbent learns general office knowledge and specific court policies and procedures. Work involves responsibility for court case processing which may require the application of independent judgment and the application of statutes, policies, and regulations. Work requires frequent interaction with the public providing exceptional customer service. Work may also involve financial record keeping within an automated case management system, providing direct support for a circuit judge or associate circuit judge providing a full range of responsibilities within the division's jurisdiction. General Duties: Perform highly responsible supervisory and advanced bookkeeping work in the Accounting - Bookkeeping/Taxing Department which will include the following: Compiles financial information, reconciles reports and financial data: provides guidance over receiving, examining and processing payments delivered in person and by mail from individuals, businesses and organizations for court costs, bonds, fees and court case deposits; provides guidance over the billing of criminal, civil, domestic, probate and juvenile cases and the processing of payout orders and bond refunds; reviews all cash, check, credit card collection reports for accuracy and proper deposit to bank accounts; responsible for safeguarding of cashier cash and cash in transit; maintains documents and other records related to banking activity; processed notices of appeal; directs the activities of seven full-time staff; oversees individual development and training, and conducts performance appraisals; respond to inquiries from the general public, attorneys and court personnel in person and by telephone; and other duties as assigned. Other key responsibilities include: (The following duties are representative of this position, not comprehensive.) Performs case processing in receiving and initiating case files; performs technical duties such as reviewing judgments, preparing warrants, summonses and garnishments and executions, bond settings and docket control Reviews legal documents for necessary information required for filing; determines processing required and takes necessary action in accordance with court rules requiring a detailed knowledge of applicable terminology, rules and procedures Performs accounting duties in receiving and disbursing monies, reconciles financial accounts, and prepares daily and monthly financial reports Provides information and customer assistance in person, via telephone, email or other mediums (without giving legal advice) (i.e., pro se litigants, attorneys, reporters, law enforcement, other judicial agencies, co-workers, supervisors, and judges) Prepares a variety of documents related to court operations including court orders, court calendars, notices of hearings, court appearances, or reports; coordinates the flow of documents necessary for court assignments; and properly queues electronically filed proceedings for processing Desired skills and knowledge: (This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority) Ability to comprehend court procedures and policies, legal documents, laws and legal factors pertaining to the court Ability to gain working knowledge of organization operations, functions and scope of authority of the court Ability to work independently and manage time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress Ability to exercise good judgment and make independent decisions in accordance with general policy and objectives Ability to maintain a variety of complex records and prepare reports from an automated system Minimum qualifications: (Equivalent combination of relevant education and experience may be substituted on a year for year basis provided that a high school diploma or GED has been obtained): Associate’s Degree in a related field or at least 60 semester hours from an institution of higher learning EMPLOYEES MAY BE EXPOSED TO : Evidence and testimony that may be disturbing, such as photographs of violent scenes and victims and or sexually explicit material; evidence that may include syringes, drugs, weapons and blood; the public who may potentially be verbally or physically abusive, allergens, such as perfumes and dust; and unpleasant odors, such as unwashed clothing or chemicals offered into evidence. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.
May 04, 2024
Full Time
Apprentice Court Clerk A position with the Missouri Judiciary provides you the opportunity to work with a variety of exceptional, hardworking people and to gain a valuable and rewarding career. It takes many types of talent to advance the mission of the Missouri Judiciary and to keep operations running smoothly. Our positions offer competitive benefit programs, growth opportunities and the ability to work with people in your community. We are recruiting to fill an Apprentice Court Clerk position which is entry level in a court within the Missouri State Court System, which utilizes an electronic filing system. Work initially is under close supervision while the incumbent learns general office knowledge and specific court policies and procedures. Work involves responsibility for court case processing which may require the application of independent judgment and the application of statutes, policies, and regulations. Work requires frequent interaction with the public providing exceptional customer service. Work may also involve financial record keeping within an automated case management system, providing direct support for a circuit judge or associate circuit judge providing a full range of responsibilities within the division's jurisdiction. General Duties: Perform highly responsible supervisory and advanced bookkeeping work in the Accounting - Bookkeeping/Taxing Department which will include the following: Compiles financial information, reconciles reports and financial data: provides guidance over receiving, examining and processing payments delivered in person and by mail from individuals, businesses and organizations for court costs, bonds, fees and court case deposits; provides guidance over the billing of criminal, civil, domestic, probate and juvenile cases and the processing of payout orders and bond refunds; reviews all cash, check, credit card collection reports for accuracy and proper deposit to bank accounts; responsible for safeguarding of cashier cash and cash in transit; maintains documents and other records related to banking activity; processed notices of appeal; directs the activities of seven full-time staff; oversees individual development and training, and conducts performance appraisals; respond to inquiries from the general public, attorneys and court personnel in person and by telephone; and other duties as assigned. Other key responsibilities include: (The following duties are representative of this position, not comprehensive.) Performs case processing in receiving and initiating case files; performs technical duties such as reviewing judgments, preparing warrants, summonses and garnishments and executions, bond settings and docket control Reviews legal documents for necessary information required for filing; determines processing required and takes necessary action in accordance with court rules requiring a detailed knowledge of applicable terminology, rules and procedures Performs accounting duties in receiving and disbursing monies, reconciles financial accounts, and prepares daily and monthly financial reports Provides information and customer assistance in person, via telephone, email or other mediums (without giving legal advice) (i.e., pro se litigants, attorneys, reporters, law enforcement, other judicial agencies, co-workers, supervisors, and judges) Prepares a variety of documents related to court operations including court orders, court calendars, notices of hearings, court appearances, or reports; coordinates the flow of documents necessary for court assignments; and properly queues electronically filed proceedings for processing Desired skills and knowledge: (This job description does not include specific physical requirements necessary to perform the job, such as, carrying, standing and lifting. Such requirements vary from position to position and may be determined by the appointing authority) Ability to comprehend court procedures and policies, legal documents, laws and legal factors pertaining to the court Ability to gain working knowledge of organization operations, functions and scope of authority of the court Ability to work independently and manage time effectively while handling a high-volume workload in an environment subject to frequently changing priorities and high stress Ability to exercise good judgment and make independent decisions in accordance with general policy and objectives Ability to maintain a variety of complex records and prepare reports from an automated system Minimum qualifications: (Equivalent combination of relevant education and experience may be substituted on a year for year basis provided that a high school diploma or GED has been obtained): Associate’s Degree in a related field or at least 60 semester hours from an institution of higher learning EMPLOYEES MAY BE EXPOSED TO : Evidence and testimony that may be disturbing, such as photographs of violent scenes and victims and or sexually explicit material; evidence that may include syringes, drugs, weapons and blood; the public who may potentially be verbally or physically abusive, allergens, such as perfumes and dust; and unpleasant odors, such as unwashed clothing or chemicals offered into evidence. We are an Equal Opportunity Employer and have a strong commitment to diversity in all its forms. We are particularly interested in receiving applications from a broad spectrum of qualified people who will assist us in demonstrating our essential values of excellence, integrity, justice, stewardship, teamwork and partnership.