Alameda County
Pleasanton, California, United States
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Applications must be in the possession of the Human Resources Services Department by 5:00 p.m. on the Last Day for filing. Applications will only be accepted on-line. Languages: QUALIFIED BILINGUAL PERSONS WHO SPEAK ENGLISH AND ARE ALSO FLUENT IN SPANISH, CHINESE, VIETNAMESE, CAMBODIAN, LAOTIAN, KOREAN, MIEN, TAGALOG, AMHARIC, FARSI, DARI, TIGRINYA, RUSSIAN, ROMANIAN OR SIGN LANGUAGE ARE ESPECIALLY ENCOURAGED TO APPLY. THERE IS AN ADDITIONAL BIWEEKLY COMPENSATION FOR PERSONS IN POSITIONS DESIGNATED BILINGUAL. Qualified candidates may be tested to demonstrate language proficiency. DESCRIPTION THE AGENCY Alameda County Department of Child Support Services (ACCSS) believes that all parents should be fully engaged in supporting the wellbeing of their children. To meet our Vision, ACCSS is committed to serving the children and families of Alameda County in ways that are innovative, responsive, efficient, compassionate and in tune with the rich diversity of our community. Our customers are mothers, fathers, caregivers, children, community partners and the residents of Alameda County. ACCSS’s core business is to provide assistance to families through establishment of parentage, the establishment of child support orders for monetary and medical support, and through the enforcement of child support orders. To carry out this Mission, our employees are dedicated and talented people who leverage their skills and passion for public service to meet customer needs. Through coordinated efforts and collaboration with community partners, ACCSS collects and distributes important child support, enhancing self-efficiency and the well-being of families throughout Alameda County. Alameda Child Support Services’ culture and business operations are shaped by the following key principles: Family Focused : Partner with families to eliminate barriers to providing reliable child support to their children. Dynamic Workforce : Attract, retain, and develop a highly skilled and engaged workforce. Operational Excellence : Focus on the highest level of performance and efficiency in our service delivery. Innovation : Meet the needs of families through creative solutions. Collaboration : Partner with the community to create an ecosystem of support services. For more information about Alameda County Child Support Services, click HERE . For more information about the State of CA Child Support, click HERE . THE POSITION: Under general supervision, Lead Customer Service Representative acts as lead and provide first line customer service in a high volume, public contact environment; investigate and resolve escalated customer service inquiries and calls from the general public; review work in progress; assist in writing procedures for review by the Customer Service Supervisor; participate in the training and evaluation of customer service staff; and perform related duties as required. This is the specialized/advanced journey level classification in the Child Support Customer Service Representative series located in the Alameda County of Child Support Services (ACCSS). Positions allocated to this classification are primarily responsible for providing lead support to customer service representative staff and the Customer Service Supervisor within the division. This classification is distinguished from the higher-level classification of Customer Service Supervisor in that the latter functions as a first-line supervisor over customer service representatives and leads, and related support staff, while the former functions as a lead classification. For more detailed information about the job classification, please visit: Lead Customer Service Representative (#1155) MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of six months of full-time experience in the classification of Child Support Assistant I or Customer Service Representative in the Alameda County classified service. OR II Experience : The equivalent of two years of full-time experience in a high-volume customer service call center or high-volume customer contact environment, including experience with online or chat, one year of which must have included lead responsibility. OR III Experience : Any combination of training, education, or experience which would provide an applicant with the required knowledge, skills, and abilities listed below. Substitution : A bachelor’s degree from an accredited college or university may be substituted for six (6) months of the required experience in patterns II and III above. Special Requirements : A thorough pre-employment background investigation, including fingerprinting, will be conducted for all candidates who have accepted a conditional offer of employment to ensure they are suitable for Child Support related work. A felony conviction may be disqualifying. Upon employment, subsequent background investigations will be conducted on a periodic basis to determine ongoing suitability for Child Support related work. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS Knowledge of : Customer service principles and models, including techniques and practices for providing effective customer service in challenging situations to individuals from various social-economic and ethnic groups. Lead work and staff development techniques and practices. Automated systems capability and applications; modern office practices and procedures, including the use of standard computer programs such as Microsoft Word, Excel, and Outlook. Customer contact technology through a variety of communication channels, including but not limited to in-person, over the telephone, and through remote services and written correspondence. Business arithmetic. Laws, regulations, and codes governing the access to, and use of, confidential information and legal documents. Legal terminology applicable to child support documents. Modern customer contact center technology. Techniques and practices for effectively managing interactions with disruptive and confrontational individuals. Ability to : Perform multiple tasks simultaneously. Interpret, apply, and explain complex rules, policies, and procedures to others and answer a variety of questions related to department programs and processes. Exercise sound judgment when prioritizing, organizing, assigning, and monitoring operations and workload. Adopt and implement customer service models/philosophy; assist in the development and delivery of customer service-related training. Perform keyboarding and data entry with accuracy and efficiency. Use a multi-line, call center, and phone system. Establish and maintain effective working relationships with staff, peers, other agencies, and the public. Maintain confidentiality. Learn and apply specific operations and procedures of the job. Give effective feedback to coach and encourage customer service representatives to perform at their best. Contribute to the overall team effort to meet and exceed team performance goals (this includes quantitative and qualitative goals which are set by the department). Prioritize work to meet individual and team goals. Respond to customer inquiries within established turnaround times. Evaluate inquiries and offer appropriate solutions. Listen, understand, follow, and communicate oral and written directions and apply them effectively in a variety of situations. Use sound judgment when evaluating a wide variety of information and choose the best solution from several options; initiate appropriate actions within prescribed guidelines. Communicate effectively orally and in writing. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. ** CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. ** We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 p.m., Friday April 26, 2024 Review of Minimum Qualifications: May 3, 2024 Virtual Civil Service Pre-Recorded Oral Examination *: week of June 3, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: TBD *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Rosario Jones | Human Resources Analyst Human Resource Services, County of Alameda 510-891-5737 | Email: Rosario.Jones@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/26/2024 5:00:00 PM
Apr 02, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Applications must be in the possession of the Human Resources Services Department by 5:00 p.m. on the Last Day for filing. Applications will only be accepted on-line. Languages: QUALIFIED BILINGUAL PERSONS WHO SPEAK ENGLISH AND ARE ALSO FLUENT IN SPANISH, CHINESE, VIETNAMESE, CAMBODIAN, LAOTIAN, KOREAN, MIEN, TAGALOG, AMHARIC, FARSI, DARI, TIGRINYA, RUSSIAN, ROMANIAN OR SIGN LANGUAGE ARE ESPECIALLY ENCOURAGED TO APPLY. THERE IS AN ADDITIONAL BIWEEKLY COMPENSATION FOR PERSONS IN POSITIONS DESIGNATED BILINGUAL. Qualified candidates may be tested to demonstrate language proficiency. DESCRIPTION THE AGENCY Alameda County Department of Child Support Services (ACCSS) believes that all parents should be fully engaged in supporting the wellbeing of their children. To meet our Vision, ACCSS is committed to serving the children and families of Alameda County in ways that are innovative, responsive, efficient, compassionate and in tune with the rich diversity of our community. Our customers are mothers, fathers, caregivers, children, community partners and the residents of Alameda County. ACCSS’s core business is to provide assistance to families through establishment of parentage, the establishment of child support orders for monetary and medical support, and through the enforcement of child support orders. To carry out this Mission, our employees are dedicated and talented people who leverage their skills and passion for public service to meet customer needs. Through coordinated efforts and collaboration with community partners, ACCSS collects and distributes important child support, enhancing self-efficiency and the well-being of families throughout Alameda County. Alameda Child Support Services’ culture and business operations are shaped by the following key principles: Family Focused : Partner with families to eliminate barriers to providing reliable child support to their children. Dynamic Workforce : Attract, retain, and develop a highly skilled and engaged workforce. Operational Excellence : Focus on the highest level of performance and efficiency in our service delivery. Innovation : Meet the needs of families through creative solutions. Collaboration : Partner with the community to create an ecosystem of support services. For more information about Alameda County Child Support Services, click HERE . For more information about the State of CA Child Support, click HERE . THE POSITION: Under general supervision, Lead Customer Service Representative acts as lead and provide first line customer service in a high volume, public contact environment; investigate and resolve escalated customer service inquiries and calls from the general public; review work in progress; assist in writing procedures for review by the Customer Service Supervisor; participate in the training and evaluation of customer service staff; and perform related duties as required. This is the specialized/advanced journey level classification in the Child Support Customer Service Representative series located in the Alameda County of Child Support Services (ACCSS). Positions allocated to this classification are primarily responsible for providing lead support to customer service representative staff and the Customer Service Supervisor within the division. This classification is distinguished from the higher-level classification of Customer Service Supervisor in that the latter functions as a first-line supervisor over customer service representatives and leads, and related support staff, while the former functions as a lead classification. For more detailed information about the job classification, please visit: Lead Customer Service Representative (#1155) MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of six months of full-time experience in the classification of Child Support Assistant I or Customer Service Representative in the Alameda County classified service. OR II Experience : The equivalent of two years of full-time experience in a high-volume customer service call center or high-volume customer contact environment, including experience with online or chat, one year of which must have included lead responsibility. OR III Experience : Any combination of training, education, or experience which would provide an applicant with the required knowledge, skills, and abilities listed below. Substitution : A bachelor’s degree from an accredited college or university may be substituted for six (6) months of the required experience in patterns II and III above. Special Requirements : A thorough pre-employment background investigation, including fingerprinting, will be conducted for all candidates who have accepted a conditional offer of employment to ensure they are suitable for Child Support related work. A felony conviction may be disqualifying. Upon employment, subsequent background investigations will be conducted on a periodic basis to determine ongoing suitability for Child Support related work. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS Knowledge of : Customer service principles and models, including techniques and practices for providing effective customer service in challenging situations to individuals from various social-economic and ethnic groups. Lead work and staff development techniques and practices. Automated systems capability and applications; modern office practices and procedures, including the use of standard computer programs such as Microsoft Word, Excel, and Outlook. Customer contact technology through a variety of communication channels, including but not limited to in-person, over the telephone, and through remote services and written correspondence. Business arithmetic. Laws, regulations, and codes governing the access to, and use of, confidential information and legal documents. Legal terminology applicable to child support documents. Modern customer contact center technology. Techniques and practices for effectively managing interactions with disruptive and confrontational individuals. Ability to : Perform multiple tasks simultaneously. Interpret, apply, and explain complex rules, policies, and procedures to others and answer a variety of questions related to department programs and processes. Exercise sound judgment when prioritizing, organizing, assigning, and monitoring operations and workload. Adopt and implement customer service models/philosophy; assist in the development and delivery of customer service-related training. Perform keyboarding and data entry with accuracy and efficiency. Use a multi-line, call center, and phone system. Establish and maintain effective working relationships with staff, peers, other agencies, and the public. Maintain confidentiality. Learn and apply specific operations and procedures of the job. Give effective feedback to coach and encourage customer service representatives to perform at their best. Contribute to the overall team effort to meet and exceed team performance goals (this includes quantitative and qualitative goals which are set by the department). Prioritize work to meet individual and team goals. Respond to customer inquiries within established turnaround times. Evaluate inquiries and offer appropriate solutions. Listen, understand, follow, and communicate oral and written directions and apply them effectively in a variety of situations. Use sound judgment when evaluating a wide variety of information and choose the best solution from several options; initiate appropriate actions within prescribed guidelines. Communicate effectively orally and in writing. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. ** CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. ** We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. TENTATIVE RECRUITMENT PLAN: Deadline for Filing: 5:00:00 p.m., Friday April 26, 2024 Review of Minimum Qualifications: May 3, 2024 Virtual Civil Service Pre-Recorded Oral Examination *: week of June 3, 2024 TENTATIVE SELECTION PLAN: Departmental Hiring Interviews: TBD *The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification. WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs . BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com , @acgov.org , Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied. Rosario Jones | Human Resources Analyst Human Resource Services, County of Alameda 510-891-5737 | Email: Rosario.Jones@acgov.org www.acgov.org/hrs Disaster Service Worker All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. Equal Employment Opportunity Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 4/26/2024 5:00:00 PM
Customer Service Rep - Lead (Bilingual) CalOptima CalOptima Health is seeking a highly motivated an experienced Customer Service Rep - Lead (Bilingual) to join our team. The Customer Service Rep - Lead will provide services to CalOptima Health members and providers. The incumbent will assist members and providers with questions related to the Medi-Cal and OneCare programs for Orange County. The incumbent will provide information regarding eligibility, enrollment and benefits to CalOptima Health members and member eligibility information to CalOptima Health providers and will serve as a mentor and resource for Customer Service Representatives (CSRs). Position Information: Department: Customer Service Salary Grade: G - $55,000 - $82,786 ($26.44 - $39.8010) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Monitors key performance indicators to ensure regulatory requirements are achieved and maintained. Processes member and provider information. Answers member and provider questions in-person or telephonically. Refers issues interdepartmentally and makes recommendations for further contacts within CalOptima Health. Documents contact information via the Facets computer system. Functions efficiently and productively in a high-volume telephone call center and maintains departmental performance and productivity standards. Handles or routes escalated calls appropriately. Assists supervisor with daily monitoring of customer service tasks, projects and case queues. Assists supervisor with CSR monthly performance reports and provides feedback for annual CSR evaluations. Monitors and addresses queue volume and wait times. Aids leadership in identifying and resolving operational problems using defined processes, expertise and judgement. Collaborates with supervisors and interdepartmentally to develop strategies to reinforce, train and disseminate information to meet operational and service performance requirements. Contributes subject matter expertise and carries out project assignments in a timely and effective manner by adhering to company and departmental policies and procedures. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Sends daily call center reports. Helps in coordination of staff meetings and presentations. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 3 years of customer/member services experience, including 2 years of call center capacity required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 2 years of experience in Health Maintenance Organization (HMO), Medi-Cal/Medicaid and health services experience. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is May 2, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/customer-service-rep-lead-bilingual-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-4719fb27e68dc0439735400b8d375034
Apr 20, 2024
Full Time
Customer Service Rep - Lead (Bilingual) CalOptima CalOptima Health is seeking a highly motivated an experienced Customer Service Rep - Lead (Bilingual) to join our team. The Customer Service Rep - Lead will provide services to CalOptima Health members and providers. The incumbent will assist members and providers with questions related to the Medi-Cal and OneCare programs for Orange County. The incumbent will provide information regarding eligibility, enrollment and benefits to CalOptima Health members and member eligibility information to CalOptima Health providers and will serve as a mentor and resource for Customer Service Representatives (CSRs). Position Information: Department: Customer Service Salary Grade: G - $55,000 - $82,786 ($26.44 - $39.8010) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 80% - Program Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Monitors key performance indicators to ensure regulatory requirements are achieved and maintained. Processes member and provider information. Answers member and provider questions in-person or telephonically. Refers issues interdepartmentally and makes recommendations for further contacts within CalOptima Health. Documents contact information via the Facets computer system. Functions efficiently and productively in a high-volume telephone call center and maintains departmental performance and productivity standards. Handles or routes escalated calls appropriately. Assists supervisor with daily monitoring of customer service tasks, projects and case queues. Assists supervisor with CSR monthly performance reports and provides feedback for annual CSR evaluations. Monitors and addresses queue volume and wait times. Aids leadership in identifying and resolving operational problems using defined processes, expertise and judgement. Collaborates with supervisors and interdepartmentally to develop strategies to reinforce, train and disseminate information to meet operational and service performance requirements. Contributes subject matter expertise and carries out project assignments in a timely and effective manner by adhering to company and departmental policies and procedures. 15% - Administrative Support Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Sends daily call center reports. Helps in coordination of staff meetings and presentations. 5% - Completes other projects and duties as assigned. Minimum Qualifications: High School diploma or equivalent required. 3 years of customer/member services experience, including 2 years of call center capacity required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese) required. Preferred Qualifications: 2 years of experience in Health Maintenance Organization (HMO), Medi-Cal/Medicaid and health services experience. Required Licensure / Certifications: N/A Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is May 2, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/customer-service-rep-lead-bilingual-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-4719fb27e68dc0439735400b8d375034
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posting: Open Until Filled Salary: $35,381 (Additional 10% increase upon completion of training & remote work opportunity) General Description and Classification Standards A career in Public Service is one of the most fulfilling and rewarding paths a career-beginner can take. Consider contributing to the “People” instead of the “Profits”. In October of 2014, the City of Atlanta launched ATL311 a consolidated call center designed to make city government more user-friendly and responsive by providing citizens with one telephone number to call for information on city services and to report non-emergency concerns. The heart and soul of ATL311 are the people doing the talking, texting, and tweeting-our Call Center Representatives (CCRs). There is no better gateway to a career in public service. As a CCR, you will join a fun, fast-paced, award-winning team of problem solvers dedicated to delivering amazing customer experiences. Each day, you will engage with Atlantans and help them: Navigate City services and programs File Service Requests Connect with City Agencies As a city employee, you will enjoy on 1 st day: Competitive salary Flexible scheduling including part-time opportunities Paid holidays, annual leave, and sick leave Health benefits with dental, vision, and drug coverage Retirement savings plans Determines nature of problem or request and responds or directs individual to correct resource. Duties include but are not limited to investigating and resolving complaints; resolving escalations, assisting customers; preparing reports and documents; and providing information. As an essential City of Atlanta employee, attendance is mandatory and critical to our success. During your onboarding, you are expected to actively participate in training without any interruptions. Supervision Received Works under direct supervision and follows standardized operating procedures and written instructions to accomplish assigned tasks. Essential Duties & Responsibilities Receives, enters, researches, responds to, and tracks in-person, telephone, email, and written citizen inquiries and complaints relating to city services. (Multi-channel) Refers complex or difficult issues to more senior representative or supervisor. Engage with citizens either by phone or in person to determine details of the inquiry or problem. Researches, gathers, and enters all pertinent facts pertaining to issues and complaints into a database during requests. Contacts departments as appropriate to secure information and/or refer issues and complaints for a response. Reads and applies various documents such as maps, procedures, and regulations to work situations. Advises departmental personnel, citizens, and others on the status of cases pending, and makes referrals to other agencies as appropriate. This position is considered essential and thereby requires, on occasion, that the incumbent work outside of normal operating hours, which may include evenings, weekends, and holidays, as well as during inclement weather. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for the office/remote position Decision Making The customer service representative will serve as the liaison between various City of Atlanta departments and the constituents. Additionally, the CCR should be able to think outside the box and fully engage in collaborative efforts to provide resolutions to the customers. Leadership Provided Position is an entry level individual contributor and has no supervisory or formal leadership responsibilities. Knowledge, Skills & Abilities Knowledge of customer service methods and techniques. Knowledge of department programs, processes, and procedures. Knowledge of department organization and functions. Skill in keeping notes of calls or transactions. Ability to use customer service software and other departmental information systems in responding to inquiries or requests. Ability to read instructions, processes, or regulations. Ability to communicate with a variety of customers and constituents in a professional manner. Ability to deal effectively with difficult or upset customers. Ability to listen and determine the nature of call or communication. High school diploma or General Equivalency Diploma (GED). Minimum of 2 years’ relevant work experience. Technologically satisfactory skills in Microsoft Office Suite (Outlook, Teams, Excel, PPT, Word, Access etc.). Ability to learn customer service software applications. Ability to work from home with access to a high-speed internet router (Wi-Fi may be used but many users will need a wired connection to router based off their home usage and speeds). Minimum of 7 mbps OR higher, high speed internet connections with the ability to hard wire directly to a modem. Must have a dedicated, quiet working space that is free from distractions and background noise to conduct business. Ability to sit for long periods of time. Must be located within 50 miles of City of Atlanta Preferred Education & Experience 3+ years’ relevant customer service experience. Extensive Knowledge in Microsoft Office Suite.
Mar 13, 2024
Full Time
Posting: Open Until Filled Salary: $35,381 (Additional 10% increase upon completion of training & remote work opportunity) General Description and Classification Standards A career in Public Service is one of the most fulfilling and rewarding paths a career-beginner can take. Consider contributing to the “People” instead of the “Profits”. In October of 2014, the City of Atlanta launched ATL311 a consolidated call center designed to make city government more user-friendly and responsive by providing citizens with one telephone number to call for information on city services and to report non-emergency concerns. The heart and soul of ATL311 are the people doing the talking, texting, and tweeting-our Call Center Representatives (CCRs). There is no better gateway to a career in public service. As a CCR, you will join a fun, fast-paced, award-winning team of problem solvers dedicated to delivering amazing customer experiences. Each day, you will engage with Atlantans and help them: Navigate City services and programs File Service Requests Connect with City Agencies As a city employee, you will enjoy on 1 st day: Competitive salary Flexible scheduling including part-time opportunities Paid holidays, annual leave, and sick leave Health benefits with dental, vision, and drug coverage Retirement savings plans Determines nature of problem or request and responds or directs individual to correct resource. Duties include but are not limited to investigating and resolving complaints; resolving escalations, assisting customers; preparing reports and documents; and providing information. As an essential City of Atlanta employee, attendance is mandatory and critical to our success. During your onboarding, you are expected to actively participate in training without any interruptions. Supervision Received Works under direct supervision and follows standardized operating procedures and written instructions to accomplish assigned tasks. Essential Duties & Responsibilities Receives, enters, researches, responds to, and tracks in-person, telephone, email, and written citizen inquiries and complaints relating to city services. (Multi-channel) Refers complex or difficult issues to more senior representative or supervisor. Engage with citizens either by phone or in person to determine details of the inquiry or problem. Researches, gathers, and enters all pertinent facts pertaining to issues and complaints into a database during requests. Contacts departments as appropriate to secure information and/or refer issues and complaints for a response. Reads and applies various documents such as maps, procedures, and regulations to work situations. Advises departmental personnel, citizens, and others on the status of cases pending, and makes referrals to other agencies as appropriate. This position is considered essential and thereby requires, on occasion, that the incumbent work outside of normal operating hours, which may include evenings, weekends, and holidays, as well as during inclement weather. You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for the office/remote position Decision Making The customer service representative will serve as the liaison between various City of Atlanta departments and the constituents. Additionally, the CCR should be able to think outside the box and fully engage in collaborative efforts to provide resolutions to the customers. Leadership Provided Position is an entry level individual contributor and has no supervisory or formal leadership responsibilities. Knowledge, Skills & Abilities Knowledge of customer service methods and techniques. Knowledge of department programs, processes, and procedures. Knowledge of department organization and functions. Skill in keeping notes of calls or transactions. Ability to use customer service software and other departmental information systems in responding to inquiries or requests. Ability to read instructions, processes, or regulations. Ability to communicate with a variety of customers and constituents in a professional manner. Ability to deal effectively with difficult or upset customers. Ability to listen and determine the nature of call or communication. High school diploma or General Equivalency Diploma (GED). Minimum of 2 years’ relevant work experience. Technologically satisfactory skills in Microsoft Office Suite (Outlook, Teams, Excel, PPT, Word, Access etc.). Ability to learn customer service software applications. Ability to work from home with access to a high-speed internet router (Wi-Fi may be used but many users will need a wired connection to router based off their home usage and speeds). Minimum of 7 mbps OR higher, high speed internet connections with the ability to hard wire directly to a modem. Must have a dedicated, quiet working space that is free from distractions and background noise to conduct business. Ability to sit for long periods of time. Must be located within 50 miles of City of Atlanta Preferred Education & Experience 3+ years’ relevant customer service experience. Extensive Knowledge in Microsoft Office Suite.
Minimum Qualifications The position requires five (5) years of direct work experience involving the maintenance and repair of complex mechanical equipment, with two (2) years in a supervisory or lead capacity. Combination of equivalent experience and education may substitute for the minimum qualifications Licenses or Certifications: If required, must obtain an appropriate Commercial Driver’s License ( CDL ) within ninety (90) days of employment with the City. Physical Requirements: Essential duties are performed in a service center environment with exposure to a variety of motorized equipment, spare parts, tools, oil and lubrication, corrosive liquids, and other potentially hazardous materials. Incumbent may be exposed to loud noises, warm and cold conditions, standing for long periods, some stooping and bending, and lifting up to thirty-five (35) pounds. Individuals need to have good eye-and-hand coordination and read and write in dimly lit conditions Notes to Applicants A detailed and complete job application is REQUIRED and helps us better evaluate your qualifications. In completing your job application, please be sure to provide a COMPLETE employment history regarding all relevant work experience that you would like us to consider. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. This information will also be used to determine salary in the event that you are selected for this position. You will not be given the opportunity to provide additional work experience once you complete and submit your job application. If selected as the top candidate, you will not be permitted to present additional work experience for salary calculation purposes. For each supervisory and/or management position, include the size of the service location (number of technicians/bays), the average number and types of vehicles serviced by the facility, and your budget responsibility. When completing Supplemental Questions, please note your answers to the supplemental questions must be supported by the information contained in your application . A resume and cover letter are not being accepted for this position. A skills assessment may be required as part of the recruitment process. Please note when the same or an additional vacancy occurs within a department in the same job title within 90 days after the start date of the top candidate, the hiring department may offer the additional position to another top candidate from the same candidate pool; or, advertise for the new position. The location and work schedule of this position may include day and evening hours, weekends and holidays as well as being on a rotational On-Call schedule. This position is considered an essential position which means it is expected that an employee comes to work during any City closure or emergency to include bad weather and any other unexpected events or shutdowns. Driving Requirement: This position requires Licensed for the operation of commercial vehicles in the state of Texas within ninety (90) days of employment. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Working with the City of Austin provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. Pay Range $31.81 - $39.76 Hours Monday through Friday, generally. Various day/evening shifts. Please note that evening, overnight, weekend and/or holiday hours may be required based upon operational needs. Additionally, location and schedule may change based upon operational needs. Job Close Date 04/30/2024 Type of Posting External Department Fleet Mobility Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Austin, Texas Preferred Qualifications Supervisory or lead experience in a vehicle/equipment maintenance/repair facility includes managing the facility’s workflow, provide guidance for vehicle/equipment maintenance/repair, monitor and document staff performance and coordinate with management regarding staff performance and actions. Experience in a lead or supervisory role overseeing the repair and maintenance of a sizable fleet. ASE , EVT and/or other industry-related certifications or the ability to obtain within six (6) months of hire. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Prioritizes vehicles and other motorized equipment needing maintenance and repairs, monitors and directs work progress of technician staff, approves and follows up on parts orders, and evaluates quality of product before releasing equipment to customer. Assists with diagnosis of vehicles and ensures that repairs are correctly diagnosed. 2. Interacts with customers to provide information on status of vehicle, responds to customer complaints, and responds to service calls. 3. Interprets and enforces City and Fleet policies and procedures. 4. Opens work orders, researches vehicle work history, reviews work orders for parts, and labor charges, completes and closes work orders. 5. Monitors vehicle down report and complies with Fleet operational policies. Manages Labor Reconciliation Report and other requirements maintained by Fleet Services. 6. Assists manager with development of budget and inventory counts, if required. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. May serve in the capacity of Facility Manager when required. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of fleet operations including, quality control methods, job standards, processing of work orders, pricing, labor hours, and equipment and materials. Knowledge of Federal, State and Local laws. Knowledge of city practice, policy and procedures. Knowledge of safety practices and procedures. Knowledge of supervisory and managerial techniques and principles. Skill in oral and written communication. Skill in using computers and related software. Skill in planning and organizing. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The position requires five (5) years of direct work experience involving the maintenance and repair of complex mechanical equipment, with two (2) years in a supervisory or lead capacity. Combination of equivalent experience and education may substitute for the minimum qualifications. Do you meet these minimum qualifications? Yes No * Essential duties are performed in a service center environment with exposure to a variety of motorized equipment, spare parts, tools, oil and lubrication, corrosive liquids, and other potentially hazardous materials. Incumbent may be exposed to loud noise, warm and cold conditions, standing for long periods, frequent stooping and bending, and lifting up to fifty (50) pounds. Individuals will need to have good eye-and-hand coordination and read and write in dimly lit conditions. Do you meet these physical requirements? Yes No * Describe how you meet the two (2) years of supervisory or lead experience required in the minimum qualifications. (Open Ended Question) * This position requires a valid current Texas Class "C" Driver License. Do you have a valid current Texas Class "C" Driver License or if selected for this position, do you have the ability to acquire a valid current Texas Class "C" Driver License by your hire date? Yes No * Which of the following best describes the level of driver license you possess? Class A CDL Class B CDL Texas Class C Operator License Out of State Driver License No Driver License but ability to obtain a Texas Class C or above by date of hire None * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No List your ASE, EVT and/or other industry-related certficiations. Reply with "N/A" if you do not have any. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Apr 11, 2024
Full Time
Minimum Qualifications The position requires five (5) years of direct work experience involving the maintenance and repair of complex mechanical equipment, with two (2) years in a supervisory or lead capacity. Combination of equivalent experience and education may substitute for the minimum qualifications Licenses or Certifications: If required, must obtain an appropriate Commercial Driver’s License ( CDL ) within ninety (90) days of employment with the City. Physical Requirements: Essential duties are performed in a service center environment with exposure to a variety of motorized equipment, spare parts, tools, oil and lubrication, corrosive liquids, and other potentially hazardous materials. Incumbent may be exposed to loud noises, warm and cold conditions, standing for long periods, some stooping and bending, and lifting up to thirty-five (35) pounds. Individuals need to have good eye-and-hand coordination and read and write in dimly lit conditions Notes to Applicants A detailed and complete job application is REQUIRED and helps us better evaluate your qualifications. In completing your job application, please be sure to provide a COMPLETE employment history regarding all relevant work experience that you would like us to consider. Please be thorough in completing the employment application and list all experience and education that is relevant to this position. For each position, please describe your specific experience as it relates to the minimum and preferred qualifications. This information will also be used to determine salary in the event that you are selected for this position. You will not be given the opportunity to provide additional work experience once you complete and submit your job application. If selected as the top candidate, you will not be permitted to present additional work experience for salary calculation purposes. For each supervisory and/or management position, include the size of the service location (number of technicians/bays), the average number and types of vehicles serviced by the facility, and your budget responsibility. When completing Supplemental Questions, please note your answers to the supplemental questions must be supported by the information contained in your application . A resume and cover letter are not being accepted for this position. A skills assessment may be required as part of the recruitment process. Please note when the same or an additional vacancy occurs within a department in the same job title within 90 days after the start date of the top candidate, the hiring department may offer the additional position to another top candidate from the same candidate pool; or, advertise for the new position. The location and work schedule of this position may include day and evening hours, weekends and holidays as well as being on a rotational On-Call schedule. This position is considered an essential position which means it is expected that an employee comes to work during any City closure or emergency to include bad weather and any other unexpected events or shutdowns. Driving Requirement: This position requires Licensed for the operation of commercial vehicles in the state of Texas within ninety (90) days of employment. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Working with the City of Austin provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. Pay Range $31.81 - $39.76 Hours Monday through Friday, generally. Various day/evening shifts. Please note that evening, overnight, weekend and/or holiday hours may be required based upon operational needs. Additionally, location and schedule may change based upon operational needs. Job Close Date 04/30/2024 Type of Posting External Department Fleet Mobility Services Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location Austin, Texas Preferred Qualifications Supervisory or lead experience in a vehicle/equipment maintenance/repair facility includes managing the facility’s workflow, provide guidance for vehicle/equipment maintenance/repair, monitor and document staff performance and coordinate with management regarding staff performance and actions. Experience in a lead or supervisory role overseeing the repair and maintenance of a sizable fleet. ASE , EVT and/or other industry-related certifications or the ability to obtain within six (6) months of hire. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Prioritizes vehicles and other motorized equipment needing maintenance and repairs, monitors and directs work progress of technician staff, approves and follows up on parts orders, and evaluates quality of product before releasing equipment to customer. Assists with diagnosis of vehicles and ensures that repairs are correctly diagnosed. 2. Interacts with customers to provide information on status of vehicle, responds to customer complaints, and responds to service calls. 3. Interprets and enforces City and Fleet policies and procedures. 4. Opens work orders, researches vehicle work history, reviews work orders for parts, and labor charges, completes and closes work orders. 5. Monitors vehicle down report and complies with Fleet operational policies. Manages Labor Reconciliation Report and other requirements maintained by Fleet Services. 6. Assists manager with development of budget and inventory counts, if required. Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling and recommendation for dismissal. May serve in the capacity of Facility Manager when required. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of fleet operations including, quality control methods, job standards, processing of work orders, pricing, labor hours, and equipment and materials. Knowledge of Federal, State and Local laws. Knowledge of city practice, policy and procedures. Knowledge of safety practices and procedures. Knowledge of supervisory and managerial techniques and principles. Skill in oral and written communication. Skill in using computers and related software. Skill in planning and organizing. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The position requires five (5) years of direct work experience involving the maintenance and repair of complex mechanical equipment, with two (2) years in a supervisory or lead capacity. Combination of equivalent experience and education may substitute for the minimum qualifications. Do you meet these minimum qualifications? Yes No * Essential duties are performed in a service center environment with exposure to a variety of motorized equipment, spare parts, tools, oil and lubrication, corrosive liquids, and other potentially hazardous materials. Incumbent may be exposed to loud noise, warm and cold conditions, standing for long periods, frequent stooping and bending, and lifting up to fifty (50) pounds. Individuals will need to have good eye-and-hand coordination and read and write in dimly lit conditions. Do you meet these physical requirements? Yes No * Describe how you meet the two (2) years of supervisory or lead experience required in the minimum qualifications. (Open Ended Question) * This position requires a valid current Texas Class "C" Driver License. Do you have a valid current Texas Class "C" Driver License or if selected for this position, do you have the ability to acquire a valid current Texas Class "C" Driver License by your hire date? Yes No * Which of the following best describes the level of driver license you possess? Class A CDL Class B CDL Texas Class C Operator License Out of State Driver License No Driver License but ability to obtain a Texas Class C or above by date of hire None * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No List your ASE, EVT and/or other industry-related certficiations. Reply with "N/A" if you do not have any. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
California State University (CSU) Northridge
18111 Nordhoff Street, Northridge, CA 91330, USA
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Major Duties Under general supervision, the Customer Service Worker-Usher/Powered Cart Operator provides customer service support for events at the Younes and Soraya Nazarian Center for the Performing Arts (The Soraya) and other campus theaters supported by The Soraya such as the Plaza del Sol Performance Hall and operates powered carts for audience transportation between campus parking lots and the theater. The incumbent interacts with artists, renters, guests, and audience in accordance with various aspects of public convenings at The Soraya including, but not limited to, security, safety, parking, venue access, ticketing and seating, VIP protocols, providing exit instructions in the event of an emergency, and other policies and procedures Refers matters as required to team supervisor and works across various customer service teams including Audience Services, Artists Entrance, and/or Production Hospitality. Performs customer service duties including scanning or tearing of tickets and distributing programs and assists patrons with finding their seats and late seating. Assists with the enforcement of policies pertaining to patron possession of large personal items, food and beverage, and use of recording devices within the theatre. Drives powered carts between various campus parking lots and theaters. Assists patrons in and out of powered carts and enforces passenger safety regulations. Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://bit.ly/3hJJaVz Qualifications Experience as The Soraya Usher for at least one (1) semester preferred. Current American Heart Association or Red Cross CPR, AED and/or First Aid, and TIPS (Training for Intervention Procedures) certifications also preferred. Catering or food service experience is a plus. LICENSE: CANDIDATE MUST POSSESS A VALID CALIFORNIA DRIVER'S LICENSE. Knowledge, Skills, & Abilities Knowledge of theatre etiquette, standards and protocol, performing arts center and university facilities, policies, and organization is a plus. Displays excellent customer service skills and the ability to effectively work crowd control; excellent verbal communication skills; flexibility and patience when interacting with others. Ability to establish and maintain strong working relationships with colleagues, team supervisors, artists/artist management, rental clients, and patrons; to be courteous and communicative and maintain the highest standard of professionalism and customer service at all times. Ability to work in a fast-paced environment both independently, as well as part of a team, under the pressure of time deadlines. Employee may be required to use personal protective equipment (PPE) in accordance with Federal, State, and County Public Health directives in various aspects of their work. Pay, Benefits, & Work Schedule Classification: 0101 - Helper/Aid The anticipated HIRING RATE is $17.00 per hour. HOURS: Intermittent, on-call; hours and schedule vary. TEMP: This is a Temporary-renewable position, end date to be determined. General Information Applications are currently being accepted to establish a Helper Aid POOL. Applications for these on-call positions will be accepted on a continuing basis through June 30, 2023 or until an adequate amount of applications have been received. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Jul 20 2022 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
CSUN strives to be a destination workplace, where everyone understands that they belong to a community that is vital in advancing student success and providing exemplary service to all stakeholders. We foster an environment of success, both for our students and our employees. We have a relentless passion for celebrating diversity, equity, and inclusion as well as being an employer of choice. You will also have the opportunity to realize your own personal goals and be recognized for the work you do, and enjoy the unique value the CSUN community can offer. If this sounds like you, you’ve come to the right place. Learn more: https://www.csun.edu/about-csun . Major Duties Under general supervision, the Customer Service Worker-Usher/Powered Cart Operator provides customer service support for events at the Younes and Soraya Nazarian Center for the Performing Arts (The Soraya) and other campus theaters supported by The Soraya such as the Plaza del Sol Performance Hall and operates powered carts for audience transportation between campus parking lots and the theater. The incumbent interacts with artists, renters, guests, and audience in accordance with various aspects of public convenings at The Soraya including, but not limited to, security, safety, parking, venue access, ticketing and seating, VIP protocols, providing exit instructions in the event of an emergency, and other policies and procedures Refers matters as required to team supervisor and works across various customer service teams including Audience Services, Artists Entrance, and/or Production Hospitality. Performs customer service duties including scanning or tearing of tickets and distributing programs and assists patrons with finding their seats and late seating. Assists with the enforcement of policies pertaining to patron possession of large personal items, food and beverage, and use of recording devices within the theatre. Drives powered carts between various campus parking lots and theaters. Assists patrons in and out of powered carts and enforces passenger safety regulations. Performs other duties as assigned. *NOTE: To view the full position description including all of the required qualifications copy and paste this link into your browser: https://bit.ly/3hJJaVz Qualifications Experience as The Soraya Usher for at least one (1) semester preferred. Current American Heart Association or Red Cross CPR, AED and/or First Aid, and TIPS (Training for Intervention Procedures) certifications also preferred. Catering or food service experience is a plus. LICENSE: CANDIDATE MUST POSSESS A VALID CALIFORNIA DRIVER'S LICENSE. Knowledge, Skills, & Abilities Knowledge of theatre etiquette, standards and protocol, performing arts center and university facilities, policies, and organization is a plus. Displays excellent customer service skills and the ability to effectively work crowd control; excellent verbal communication skills; flexibility and patience when interacting with others. Ability to establish and maintain strong working relationships with colleagues, team supervisors, artists/artist management, rental clients, and patrons; to be courteous and communicative and maintain the highest standard of professionalism and customer service at all times. Ability to work in a fast-paced environment both independently, as well as part of a team, under the pressure of time deadlines. Employee may be required to use personal protective equipment (PPE) in accordance with Federal, State, and County Public Health directives in various aspects of their work. Pay, Benefits, & Work Schedule Classification: 0101 - Helper/Aid The anticipated HIRING RATE is $17.00 per hour. HOURS: Intermittent, on-call; hours and schedule vary. TEMP: This is a Temporary-renewable position, end date to be determined. General Information Applications are currently being accepted to establish a Helper Aid POOL. Applications for these on-call positions will be accepted on a continuing basis through June 30, 2023 or until an adequate amount of applications have been received. A background check (including a criminal records check) must be completed satisfactorily. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who apply for the position. The person holding this position may be considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Candidates should apply by completing the CSUN on-line application. To submit an application and for more detailed information on the application and hiring process, please visit this link: www.csun.edu/careers Equal Employment Opportunity CSUN is an Equal Opportunity Employer and prohibits discrimination on the basis of race, color, ethnicity, ancestry, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, covered military and veteran status, and disability. Reasonable accommodations will be provided for applicants with disabilities who self-disclose by contacting Recruitment Services at 818-677-2101. Advertised: Jul 20 2022 Pacific Daylight Time Applications close: Closing Date/Time:
CITY OF SANTA ANA, CA
Santa Ana, California, United States
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. This is a part-time position. The incumbent will work an average of 19 hours per week. Work schedule is to be determined. Primary bilingual pay is an additional $1.01/hr, if applicable. This recruitment is open until further notice and can close at any time and without notice. Essential Functions Include But Are Not Limited To Under general supervision and direction of the Community Services Supervisor, oversees other part-time staff and volunteers at a City recreation facility; assists in planning, organizing, implementing, managing, promoting, and evaluating a variety of community activities and services, including but not limited to: recreation classes, day camps, community garden, senior recreation, special events, facility rental and daily facility operations. Implement and oversee recreation activities in connection with recreation services programs; perform a variety of technical support, clerical, and lead worker functions related to recreation facility and program operations; coordinate and direct the work of temporary staff and volunteers; monitor the day-to-day operation of specific programs and facilities; perform administrative duties related to assignments; and perform related work as required. Ensures safety standards, sanitary requirements and regulations governing public safety are enforced. Coordinates daily center facility operations and documentation, preparation of deposits, staff schedules, develop reports, assist in procuring contract recreation class instructors, recreation class registration information, and maintenance of center supplies inventory and equipment. Respond to public inquiries about parks, recreation and community services programs and requests for service from interested community groups and citizens. Assist in establishing and maintaining a volunteer program. Answer phones, emails, customer inquiries and perform office support. May be required to perform cooperatively in work team activities and perform other related tasks as required. Other duties as assigned. If assigned to the Senior Mobility Program : Under general supervision, performs responsible work in the development and implementation of transportation-related programs and recreational activities designed to improve the quality of life of our senior participants; coordinate routes with program drivers to ensure participants arrive and depart from the senior center in a timely and organized manner; oversee program staff working schedules and duties; serve as back-up driver, as needed; conduct driver's training; be responsible for compliance or driver certifications and for submission of vehicles for mandated inspections and maintenance requests; communicate program information (e.g. shopping trips, activities, excursions, staff changes) to senior center staff; keep record of program participants; compile monthly reports regarding program statistics and submit to the Community Services Supervisor; compile quarterly program data for annual California Highway Patrol audit, which includes record-keeping of daily inspection reports and mileage data; schedule weekly shopping trips, monthly excursions/mini-excursions and accommodate transportation requests from senior center staff; create promotional brochures, flyers and newsletter page; address inquiries and concerns regarding the program. Depending on assignment, the incumbent may also have responsibilities specific to the following: Supervises and interacts with program participants at senior centers, or parks, and other activity locations; oversees program part-time staff; prepares promotional materials for program activities; addresses emergency/accident issues regarding patrons and facilities; meets and confers with participants and center staff regarding program policies and procedures; plans, organizes, promotes and conducts activities for senior participants; assists in the development and implementation of center goals and objectives; and performs other tasks as required. Minimum Qualifications Applicants must be at least 18 years of age. Two years of experience handling recreation programs and activities, including program planning, leadership, interaction with the public and strong CivicRec registration software principles. Knowledge of city facility usage, classes and special events or related experience. For Senior Mobility Program: Preferably, some experience in general transportation and driving. Education: Two years college coursework with an emphasis in education, recreation administration, public administration, business administration, child development, gerontology or related field or any equivalent combination of training and experience that provides the desirable knowledge, skills and abilities. Ability to deal professionally with customers of all ages. License/Certificate: Possession and retention of a valid California Class C driver's license is required CPR and First Aid certificates are desirable DESIRABLE KNOWLEDGE AND ABILITIES Knowledge of: Internet, computers, Microsoft Office, current office software applications and strong CivicRec registration software background. Strong recreation and special events programming background combined with educational techniques and customer service experience; City and agency policies, procedures, and their effective implementation. Ability to: work in a team environment, work with children, adults, and seniors; understand and communicate effectively in English, both verbally and in writing to public and staff; use correct grammar and spelling; answer questions on a wide range of recreation subjects; handle a variety of emergency situations specific to recreation programs and facilities. Special Working Conditions: Must be willing and able to work irregular hours, including weekends, holidays, days and evenings, on a regular basis as a condition of employment. Note: This position works a varied schedule of assigned hours, Monday - Friday, weekends, and holidays as needed, including mandatory work schedule for facility and citywide special events as needed . For the Senior Mobility program: Ability to lift up to 30 pounds. Bilingual fluency in English and Spanish, Vietnamese, Cambodian, Hmong, Korean, or Samoan is highly desirable. Selection Process All applicants are required to complete and submit a City application form online, as well as complete the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of a completed City online application. Click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide The Human Resources and Parks, Recreation and Community Services Departments will review the applications and those candidates who possess the most pertinent qualifications will be invited for an oral interview by the hiring department. For additional information, please call the Parks, Recreation and Community Services Department at (714) 571-4258. NOTE: Prior to appointment, a background records check and medical exam will be conducted. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Part-Time employees accrue paid sick leave at the rate of one (1) hour of paid sick leave for every thirty (30) hours worked up to a maximum accrual of 6 days or 48 hours. Employees are eligible to use 3 days or 24 hours of accrued paid sick leave in a 12-month period. For additional information please visit the Department of Industrial Relations Website: www.dir.ca.gov/dlse/Paid_Sick_Leave.htm Closing Date/Time:
Mar 07, 2024
Part Time
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having highly talented employees provides the best service to our community. This is a part-time position. The incumbent will work an average of 19 hours per week. Work schedule is to be determined. Primary bilingual pay is an additional $1.01/hr, if applicable. This recruitment is open until further notice and can close at any time and without notice. Essential Functions Include But Are Not Limited To Under general supervision and direction of the Community Services Supervisor, oversees other part-time staff and volunteers at a City recreation facility; assists in planning, organizing, implementing, managing, promoting, and evaluating a variety of community activities and services, including but not limited to: recreation classes, day camps, community garden, senior recreation, special events, facility rental and daily facility operations. Implement and oversee recreation activities in connection with recreation services programs; perform a variety of technical support, clerical, and lead worker functions related to recreation facility and program operations; coordinate and direct the work of temporary staff and volunteers; monitor the day-to-day operation of specific programs and facilities; perform administrative duties related to assignments; and perform related work as required. Ensures safety standards, sanitary requirements and regulations governing public safety are enforced. Coordinates daily center facility operations and documentation, preparation of deposits, staff schedules, develop reports, assist in procuring contract recreation class instructors, recreation class registration information, and maintenance of center supplies inventory and equipment. Respond to public inquiries about parks, recreation and community services programs and requests for service from interested community groups and citizens. Assist in establishing and maintaining a volunteer program. Answer phones, emails, customer inquiries and perform office support. May be required to perform cooperatively in work team activities and perform other related tasks as required. Other duties as assigned. If assigned to the Senior Mobility Program : Under general supervision, performs responsible work in the development and implementation of transportation-related programs and recreational activities designed to improve the quality of life of our senior participants; coordinate routes with program drivers to ensure participants arrive and depart from the senior center in a timely and organized manner; oversee program staff working schedules and duties; serve as back-up driver, as needed; conduct driver's training; be responsible for compliance or driver certifications and for submission of vehicles for mandated inspections and maintenance requests; communicate program information (e.g. shopping trips, activities, excursions, staff changes) to senior center staff; keep record of program participants; compile monthly reports regarding program statistics and submit to the Community Services Supervisor; compile quarterly program data for annual California Highway Patrol audit, which includes record-keeping of daily inspection reports and mileage data; schedule weekly shopping trips, monthly excursions/mini-excursions and accommodate transportation requests from senior center staff; create promotional brochures, flyers and newsletter page; address inquiries and concerns regarding the program. Depending on assignment, the incumbent may also have responsibilities specific to the following: Supervises and interacts with program participants at senior centers, or parks, and other activity locations; oversees program part-time staff; prepares promotional materials for program activities; addresses emergency/accident issues regarding patrons and facilities; meets and confers with participants and center staff regarding program policies and procedures; plans, organizes, promotes and conducts activities for senior participants; assists in the development and implementation of center goals and objectives; and performs other tasks as required. Minimum Qualifications Applicants must be at least 18 years of age. Two years of experience handling recreation programs and activities, including program planning, leadership, interaction with the public and strong CivicRec registration software principles. Knowledge of city facility usage, classes and special events or related experience. For Senior Mobility Program: Preferably, some experience in general transportation and driving. Education: Two years college coursework with an emphasis in education, recreation administration, public administration, business administration, child development, gerontology or related field or any equivalent combination of training and experience that provides the desirable knowledge, skills and abilities. Ability to deal professionally with customers of all ages. License/Certificate: Possession and retention of a valid California Class C driver's license is required CPR and First Aid certificates are desirable DESIRABLE KNOWLEDGE AND ABILITIES Knowledge of: Internet, computers, Microsoft Office, current office software applications and strong CivicRec registration software background. Strong recreation and special events programming background combined with educational techniques and customer service experience; City and agency policies, procedures, and their effective implementation. Ability to: work in a team environment, work with children, adults, and seniors; understand and communicate effectively in English, both verbally and in writing to public and staff; use correct grammar and spelling; answer questions on a wide range of recreation subjects; handle a variety of emergency situations specific to recreation programs and facilities. Special Working Conditions: Must be willing and able to work irregular hours, including weekends, holidays, days and evenings, on a regular basis as a condition of employment. Note: This position works a varied schedule of assigned hours, Monday - Friday, weekends, and holidays as needed, including mandatory work schedule for facility and citywide special events as needed . For the Senior Mobility program: Ability to lift up to 30 pounds. Bilingual fluency in English and Spanish, Vietnamese, Cambodian, Hmong, Korean, or Samoan is highly desirable. Selection Process All applicants are required to complete and submit a City application form online, as well as complete the supplemental questionnaire. Resumes or faxed copies will not be accepted in lieu of a completed City online application. Click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide The Human Resources and Parks, Recreation and Community Services Departments will review the applications and those candidates who possess the most pertinent qualifications will be invited for an oral interview by the hiring department. For additional information, please call the Parks, Recreation and Community Services Department at (714) 571-4258. NOTE: Prior to appointment, a background records check and medical exam will be conducted. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Part-Time employees accrue paid sick leave at the rate of one (1) hour of paid sick leave for every thirty (30) hours worked up to a maximum accrual of 6 days or 48 hours. Employees are eligible to use 3 days or 24 hours of accrued paid sick leave in a 12-month period. For additional information please visit the Department of Industrial Relations Website: www.dir.ca.gov/dlse/Paid_Sick_Leave.htm Closing Date/Time:
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university plus two (2) year of leadership or supervisory experience in a field related to the job. Experience may substitute for education up to four (4) years Licenses or Certifications: None Notes to Applicants Position Overview The IT Supervisor Sr positions will lead a team of IT professionals that are responsible for providing technical support for end users, and will also lead a team of audio/visual professionals that are responsible for supporting high profile events at the city. The IT Supervisor Sr will set expectations for team members, provide regular feedback through staff meetings and performance reviews, and ensure team members achieve their full potential through training and coaching. This position will be responsible for supervising the team that provides technical support services for City of Austin executives, which includes the City Manager, the Mayor and City Council members. This position will be responsible for enforcing IT polices, procedures and best practices. This position will work with other teams as necessary to make sure customers are 100% satisfied. This position will manage third party vendor service providers, monitor vendor performance, and address any issues. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted virtually via Microsoft Teams. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more! Click here for more information. Pay Range $41.70 - $54.21 Hours Standard Business Hours between 8:00 a.m. - 5:00 p.m. and is on-site, to include on-call as needed. Job Close Date 04/30/2024 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 301 W 2nd St, Austin, TX 78701 Preferred Qualifications Preferred Experience: Experience providing customer service to executives, elected officials and others, in a technical environment. Experience with endpoint management software and services, like Microsoft Intune. Experience with audio/visual technology and support, including providing support for high profile meetings and music performances. Experience with audio/visual technology and support, including providing support for high profile meetings and music performances. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Provides advanced technical leadership on integrating complex existing or new information system technologies Improves operations, decreases turnaround times, streamlines work processes, and works to provide quality customer service Lead the coordination and participation with other City departments, project teams and agencies Develops training programs, guides and trains staff on work procedures and operating instructions Develops and prepares management and productivity reports, studies and analyses Prepares operating budgets and reviews ongoing expenditures Develops short and long range goals and monitors performance results Prepares, reviews and approves documentation for procurement Ensures compliance with City of Austin personnel, security and department procedures Researches complex commercial products for possible use Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of management and supervisory principles and practices Skills in organizing work effectively and efficiently Skill in understanding the organization and operation of the city and departments as necessary Skill in conducting hardware and software evaluations, performing selection and acquisition functions Ability to develop, implement, and administer a budget, prepare budget requests, and monitor expenditures for budgetary compliance Ability to read and interpret standard accounting and financial reports Ability to conduct research and analyze and interpret research findings Ability to compile data and prepare narrative and statistical correspondence, reports, and presentations Ability to assign and direct the work activities of assigned personnel Ability to understand complex program structure, strong analysis and problem solving skills Ability to communicate effectively, both orally and in writing Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualification for the IT Supervisor Senior includes graduation with a Bachelor’s degree from an accredited college or university plus two (2) year of leadership or supervisory experience in a field related to the job. Experience may substitute for education up to four (4) years. Do you meet these qualifications? Yes No * Please describe your experience providing customer service to executives, elected officials and others, in a technical environment. (Open Ended Question) * Describe your experience with endpoint management software and services, like Microsoft Intune. (Open Ended Question) * Describe your experience with audio/visual technology and support, including providing support for high profile meetings and music performances. (Open Ended Question) * Describe your experience supervising a team of 4 or more information technology professionals. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Apr 24, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university plus two (2) year of leadership or supervisory experience in a field related to the job. Experience may substitute for education up to four (4) years Licenses or Certifications: None Notes to Applicants Position Overview The IT Supervisor Sr positions will lead a team of IT professionals that are responsible for providing technical support for end users, and will also lead a team of audio/visual professionals that are responsible for supporting high profile events at the city. The IT Supervisor Sr will set expectations for team members, provide regular feedback through staff meetings and performance reviews, and ensure team members achieve their full potential through training and coaching. This position will be responsible for supervising the team that provides technical support services for City of Austin executives, which includes the City Manager, the Mayor and City Council members. This position will be responsible for enforcing IT polices, procedures and best practices. This position will work with other teams as necessary to make sure customers are 100% satisfied. This position will manage third party vendor service providers, monitor vendor performance, and address any issues. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted virtually via Microsoft Teams. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more! Click here for more information. Pay Range $41.70 - $54.21 Hours Standard Business Hours between 8:00 a.m. - 5:00 p.m. and is on-site, to include on-call as needed. Job Close Date 04/30/2024 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 301 W 2nd St, Austin, TX 78701 Preferred Qualifications Preferred Experience: Experience providing customer service to executives, elected officials and others, in a technical environment. Experience with endpoint management software and services, like Microsoft Intune. Experience with audio/visual technology and support, including providing support for high profile meetings and music performances. Experience with audio/visual technology and support, including providing support for high profile meetings and music performances. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Provides advanced technical leadership on integrating complex existing or new information system technologies Improves operations, decreases turnaround times, streamlines work processes, and works to provide quality customer service Lead the coordination and participation with other City departments, project teams and agencies Develops training programs, guides and trains staff on work procedures and operating instructions Develops and prepares management and productivity reports, studies and analyses Prepares operating budgets and reviews ongoing expenditures Develops short and long range goals and monitors performance results Prepares, reviews and approves documentation for procurement Ensures compliance with City of Austin personnel, security and department procedures Researches complex commercial products for possible use Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of management and supervisory principles and practices Skills in organizing work effectively and efficiently Skill in understanding the organization and operation of the city and departments as necessary Skill in conducting hardware and software evaluations, performing selection and acquisition functions Ability to develop, implement, and administer a budget, prepare budget requests, and monitor expenditures for budgetary compliance Ability to read and interpret standard accounting and financial reports Ability to conduct research and analyze and interpret research findings Ability to compile data and prepare narrative and statistical correspondence, reports, and presentations Ability to assign and direct the work activities of assigned personnel Ability to understand complex program structure, strong analysis and problem solving skills Ability to communicate effectively, both orally and in writing Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualification for the IT Supervisor Senior includes graduation with a Bachelor’s degree from an accredited college or university plus two (2) year of leadership or supervisory experience in a field related to the job. Experience may substitute for education up to four (4) years. Do you meet these qualifications? Yes No * Please describe your experience providing customer service to executives, elected officials and others, in a technical environment. (Open Ended Question) * Describe your experience with endpoint management software and services, like Microsoft Intune. (Open Ended Question) * Describe your experience with audio/visual technology and support, including providing support for high profile meetings and music performances. (Open Ended Question) * Describe your experience supervising a team of 4 or more information technology professionals. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $77,250.00 per year to $87,550.00 per year. This position is a Management Personnel Plan (MPP) position in the CSU, and serves at the pleasure of the President. The CSU enjoys a generous benefits program with employer paid life insurance ($100,000), as well as health, dental, and vision insurance with the monthly premium largely paid by the CSU. Additionally, we offer a broad range of other benefits which includes dependent and health care reimbursement accounts, tuition fee waiver, 401k, 457 and 403(b) plans. The CSU belongs to the CalPERS retirement plan in which medical and dental insurance continues in qualified retirement. The CSU has 14 paid holidays, one personal holiday and the position earns 24 days of vacation and 12 days of sick leave per year. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Administrator I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position Under the general supervision of the Director of Facilities Operations, the Custodial Service Supervisor will supervise the day-to-day operations of the department’s swing shift custodial team which supports approximately 2,000,000 square feet of space at Cal State East Bay. This position will perform a variety of administrative, supervisory and other duties as required in order to meet the operational needs of the campus. Additionally, the Custodial Service Supervisor will staff the Facilities after-hours phone line during their work shift - fielding calls and providing support as needed until 10:00pm, during the regularly scheduled work shift. Work Schedule: Mondays through Fridays from 3:00pm to 11:30pm. Responsibilities Staff Management: Oversee, assign and direct custodial service activities in all campus buildings. Manage and supervise swing shift custodians (approximately eleven employees) and related contracted support services. Develop work schedules for custodial services, staffing, and equipment: estimate time, staffing and materials required for general cleaning maintenance, maintain records of personnel absences, assess and respond to staffing needs, evaluate performance, develop and conduct staff training programs, handle employee concerns, counsel and implement disciplinary actions as required. Recommend solutions pertaining to cleaning and regular maintenance issues; attend various service-related meetings. Recruit and provide required training and orientation of new hires to minimize staff turnover and support retention. Customer Expectations, Service Levels and Campus Sustainability Goals: Work in an equitable manner across all levels and differences; for example with peers, faculty, administration, and students to coordinate custodial services requests, plan and organize custodial operations serving all areas of the campus; control and standardize custodial procedures, materials and equipment; and investigate problem or potential problem areas. Meet with campus stakeholders as required to ensure service levels are being met. Evaluate and purchase equipment to maintain a high level of efficiency. Develop and implement building inspections, establish standards of cleanliness and ensure staff adhere to established cleanliness standards. Ensure that all work is performed and completed in a safe and efficient manner while conforming the University's established policies and procedures. Collaborate with other members of Facilities Development & Operations (FD&O) to meet the department's sustainability goals and objectives. Budgets Management and Service Performance Metrics: Assist Custodial Manager and Director in the management of the custodial department's annual operating budget of approximately $3 million. Ensure the proper care and use of University credit card, invoice approval, equipment purchase approval and research of technologies and equipment to improve services and safety. Develop and maintain custodial related performance metric reports; make inspections and maintain the required standards of safety and sanitation within the campus; manage the necessary corrective actions from building occupants' complaints; and establish quality standards for rendered services. Develop and conduct surveys to ensure service levels are achieved. Differentiate between routine maintenance and customer related services; track and maintain custodial related inventory of materials, supplies and equipment and provide associated reports as requested. Other Duties: Participate in the department's rotating campus manager on-call duties for after business hours and on holidays. Perform special projects as assigned. Minimum Qualifications Education and Experience: Bachelor's degree from an accredited college or university, or an equivalent combination of education and work experience in a related custodial or hospitality field. Two years of direct supervisory/management experience in custodial operations and hospitality environment with experience managing a large, diverse staff, working in a higher education or multilayered organization. Demonstrated strong leadership skills and Excellent customer service skills. Personnel management. Licenses, Certificates Degrees, and Credentials: Possession of (or ability to obtain by date of hire) a valid Class C California Driver's License. Required Qualifications Culturally competent leadership and team development skills. The ability to implement development plans, ensuring staff possess skills and expertise to successfully meet the expectations of their work. Demonstrated interpersonal skills to build positive relationships across a diverse workforce to promote a climate of trust. Comprehensive knowledge of effective personnel management practices and supervisory skills, including motivation, training, professional development, conflict resolution, and progressive discipline. Demonstrated ability to interact and communicate in an effective and dependable manner, as well as to establish and maintain cooperative working relationships with students, staff, faculty, co workers and patrons to meet the standards and objectives of the custodial department. Possess leadership presence and be accessible to meet with subordinates to address staff issues in a timely manner. Ability to provide direction and guidance to ensure staff perform as expected. Ability to effectively communicate expectations, encourage open communication and solicit feedback in a manner that is respectful of differences. Demonstrated ability to write, communicate and present at a level appropriate for the duties of the position and to follow verbal and written instructions on policies, procedures and to ensure safety. Time management, planning and organizational skills while attending to details and the demands of the position and ability to plan and organize custodial team(s) to complete assignments efficiently and effectively. Ability to communicate effectively with other managers and supervisors across different work shifts to ensure business continuity. Knowledge of equitable practices in a custodial operations environment. Extensive knowledge and understanding of custodial operations and related safety procedures in a higher education or similar environment Ability to utilize standard CMMS software, standard word processing and related computer software for tracking, reporting, and customer communication. Ability to respond to routine inquiries and explain standard policies and procedures to others. Must be capable of walking a significant amount of time daily. Preferred Skills and Knowledge Direct supervisory/management experience in custodian or housekeeping operations in higher educational institutions, healthcare, large organization or hospitality industry in a unionized environment. Bi-lingual in Spanish. License/Certification Possession of (or ability to obtain by date of hire) a valid Class C California Driver's License. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. At Cal State East Bay, the following nine competencies have been identified as valued leadership qualities: Communication, Cooperation, Delegation, Empathy, Feedback, Innovation, Leadership Presence, Passion and Strategic Ability. While we may not expect our managers to exhibit all of these competencies, we do expect them to aspire to develop them. As part of the annual evaluation review process, the Custodial Services Supervisor will be evaluated on each. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Apr 25 2024 Pacific Daylight Time Applications close: Aug 26 2024 Pacific Daylight Time Closing Date/Time:
Apr 26, 2024
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $77,250.00 per year to $87,550.00 per year. This position is a Management Personnel Plan (MPP) position in the CSU, and serves at the pleasure of the President. The CSU enjoys a generous benefits program with employer paid life insurance ($100,000), as well as health, dental, and vision insurance with the monthly premium largely paid by the CSU. Additionally, we offer a broad range of other benefits which includes dependent and health care reimbursement accounts, tuition fee waiver, 401k, 457 and 403(b) plans. The CSU belongs to the CalPERS retirement plan in which medical and dental insurance continues in qualified retirement. The CSU has 14 paid holidays, one personal holiday and the position earns 24 days of vacation and 12 days of sick leave per year. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Administrator I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position Under the general supervision of the Director of Facilities Operations, the Custodial Service Supervisor will supervise the day-to-day operations of the department’s swing shift custodial team which supports approximately 2,000,000 square feet of space at Cal State East Bay. This position will perform a variety of administrative, supervisory and other duties as required in order to meet the operational needs of the campus. Additionally, the Custodial Service Supervisor will staff the Facilities after-hours phone line during their work shift - fielding calls and providing support as needed until 10:00pm, during the regularly scheduled work shift. Work Schedule: Mondays through Fridays from 3:00pm to 11:30pm. Responsibilities Staff Management: Oversee, assign and direct custodial service activities in all campus buildings. Manage and supervise swing shift custodians (approximately eleven employees) and related contracted support services. Develop work schedules for custodial services, staffing, and equipment: estimate time, staffing and materials required for general cleaning maintenance, maintain records of personnel absences, assess and respond to staffing needs, evaluate performance, develop and conduct staff training programs, handle employee concerns, counsel and implement disciplinary actions as required. Recommend solutions pertaining to cleaning and regular maintenance issues; attend various service-related meetings. Recruit and provide required training and orientation of new hires to minimize staff turnover and support retention. Customer Expectations, Service Levels and Campus Sustainability Goals: Work in an equitable manner across all levels and differences; for example with peers, faculty, administration, and students to coordinate custodial services requests, plan and organize custodial operations serving all areas of the campus; control and standardize custodial procedures, materials and equipment; and investigate problem or potential problem areas. Meet with campus stakeholders as required to ensure service levels are being met. Evaluate and purchase equipment to maintain a high level of efficiency. Develop and implement building inspections, establish standards of cleanliness and ensure staff adhere to established cleanliness standards. Ensure that all work is performed and completed in a safe and efficient manner while conforming the University's established policies and procedures. Collaborate with other members of Facilities Development & Operations (FD&O) to meet the department's sustainability goals and objectives. Budgets Management and Service Performance Metrics: Assist Custodial Manager and Director in the management of the custodial department's annual operating budget of approximately $3 million. Ensure the proper care and use of University credit card, invoice approval, equipment purchase approval and research of technologies and equipment to improve services and safety. Develop and maintain custodial related performance metric reports; make inspections and maintain the required standards of safety and sanitation within the campus; manage the necessary corrective actions from building occupants' complaints; and establish quality standards for rendered services. Develop and conduct surveys to ensure service levels are achieved. Differentiate between routine maintenance and customer related services; track and maintain custodial related inventory of materials, supplies and equipment and provide associated reports as requested. Other Duties: Participate in the department's rotating campus manager on-call duties for after business hours and on holidays. Perform special projects as assigned. Minimum Qualifications Education and Experience: Bachelor's degree from an accredited college or university, or an equivalent combination of education and work experience in a related custodial or hospitality field. Two years of direct supervisory/management experience in custodial operations and hospitality environment with experience managing a large, diverse staff, working in a higher education or multilayered organization. Demonstrated strong leadership skills and Excellent customer service skills. Personnel management. Licenses, Certificates Degrees, and Credentials: Possession of (or ability to obtain by date of hire) a valid Class C California Driver's License. Required Qualifications Culturally competent leadership and team development skills. The ability to implement development plans, ensuring staff possess skills and expertise to successfully meet the expectations of their work. Demonstrated interpersonal skills to build positive relationships across a diverse workforce to promote a climate of trust. Comprehensive knowledge of effective personnel management practices and supervisory skills, including motivation, training, professional development, conflict resolution, and progressive discipline. Demonstrated ability to interact and communicate in an effective and dependable manner, as well as to establish and maintain cooperative working relationships with students, staff, faculty, co workers and patrons to meet the standards and objectives of the custodial department. Possess leadership presence and be accessible to meet with subordinates to address staff issues in a timely manner. Ability to provide direction and guidance to ensure staff perform as expected. Ability to effectively communicate expectations, encourage open communication and solicit feedback in a manner that is respectful of differences. Demonstrated ability to write, communicate and present at a level appropriate for the duties of the position and to follow verbal and written instructions on policies, procedures and to ensure safety. Time management, planning and organizational skills while attending to details and the demands of the position and ability to plan and organize custodial team(s) to complete assignments efficiently and effectively. Ability to communicate effectively with other managers and supervisors across different work shifts to ensure business continuity. Knowledge of equitable practices in a custodial operations environment. Extensive knowledge and understanding of custodial operations and related safety procedures in a higher education or similar environment Ability to utilize standard CMMS software, standard word processing and related computer software for tracking, reporting, and customer communication. Ability to respond to routine inquiries and explain standard policies and procedures to others. Must be capable of walking a significant amount of time daily. Preferred Skills and Knowledge Direct supervisory/management experience in custodian or housekeeping operations in higher educational institutions, healthcare, large organization or hospitality industry in a unionized environment. Bi-lingual in Spanish. License/Certification Possession of (or ability to obtain by date of hire) a valid Class C California Driver's License. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. At Cal State East Bay, the following nine competencies have been identified as valued leadership qualities: Communication, Cooperation, Delegation, Empathy, Feedback, Innovation, Leadership Presence, Passion and Strategic Ability. While we may not expect our managers to exhibit all of these competencies, we do expect them to aspire to develop them. As part of the annual evaluation review process, the Custodial Services Supervisor will be evaluated on each. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Apr 25 2024 Pacific Daylight Time Applications close: Aug 26 2024 Pacific Daylight Time Closing Date/Time:
City of Grand Prairie, TX
Grand Prairie, Texas, United States
Job Summary Grand Prairie Animal Services serves a rapidly expanding community of over 200,000 people and their pets. Last fiscal year, over 7,500 animals were cared for across both onsite and field operations. As a division, we pride ourselves in being an Ally for the Animals, a Resource for the Community, and having Compassion for All. In the newly created role of Medical Supervisor, you will have the opportunity to continue the development of an exceptional team, set direction and promote operational change for better efficiency and effectiveness, and enhance the veterinary resources available for the public as access to pet care becomes more limited than ever before. If this resonates with you, apply now to join and complete our leadership team at Grand Prairie Animal Services. We offer competitive salaries, comprehensive benefits, and opportunities for career growth and development. Our team is committed to fostering a diverse and inclusive workplace culture, where all employees feel valued and respected. The purpose of this position is to direct vision, coordinate staff, and effectively lead operations for assigned subsects of the Animal Services Division in all matters ranging from day-to-day operations to public safety emergencies. This position oversees Raving Fans customer service, certification, and compliance in line with both state and federal laws, public communications, and life-saving programming. Other duties include holding or facilitating proper state-mandated licensing, responding to citizen inquiries or complaints, and performing other duties as required. Essential Job Functions Supervises personnel by observing and monitoring work tasks; innovatively identifying methods to maximize department's effectiveness and providing feedback to employees accordingly; evaluating work performance; assisting input to correct deficiencies; coordinating training, certification, and continuing education to meet state requirements and internal expectations; scheduling work assignments; and providing input on hiring and disciplinary actions. Quickly responds and modifies operations during times of emergent response that pose a public safety risk or threat to the community's domestic pet population, including but not limited to severe weather events; zoonotic or highly contagious disease outbreaks; and aggressive animals. Provides daily Raving Fans service to citizens by overseeing coordination of assigned operations; ensuring adequate staffing levels to handle responsibilities; answering questions; and handling complaints. Assesses/approves animals for humane euthanasia when necessary. Assists Animal Services Manager with developing, organizing, and implementing activities and action plans to achieve divisional goals and objectives; reviews and proposes modifications to standard operating procedures to ensure efficient and economical use of resources. Facilitates strong relationships with other city departments, local education institutions, outside businesses, community organizations, nonprofits, contracted vendors, and community leaders. Audits, assesses, and troubleshoots animal services software systems and complementing technologies. Maintains inventory, records and equipment; and overseeing interns, volunteers or temporary staff when needed. Overseeing programming and associated staffing, directly or indirectly based on supervisory assignment, in the following areas: Animal Resource Call Center; Social Media Strategy & Operations; PPAC Customer Care & Administrative Support; Contract Administration & Budgetary Recommendations; Invoice Payment & Operating Inventory Coordination; Training, Certification & General Licensing Coordination; Building Maintenance & Asset Coordination; Event Programming & Operations; Foster Programming & Operations; Rescue Programming & Operations; PPAC Admission Strategy & Operations; Coordination/Development of Contracted Veterinarians & Clinics Relations; Onsite Neonatal & Underaged Animal Care; Intensive Care Unit Programming & Onsite Care; Medical Appointment/Drop-off Coordination; Spay/Neuter & Animal Medical Wellness Operations; After-Hours Emergent Animal Medical Care Coordination; Radiation Safety & Operations; Clinic Drug Log & DEA Licensing Coordination; Community Cat Programming; 24/7 Field Service Request Response; Rabies Testing & Quarantine Coordination; Animal Cruelty Investigation & Response; Onsite Animal Population Care; Onsite Animal Routing & Disposition. Performs all duties of subordinate animal services employees when necessary and serves as Acting Animal Services Manager as needed. All other duties as assigned by a direct supervisor within the department. Functional Area Essential Duties Supervises an exceptional team comprised of a Lead Veterinary Technician, (2) Veterinary Technicians, and a Veterinary Assistant.Oversees recruitment, scheduling, and relationship development with contracted veterinarians, both contracted and through community partnerships.Facilitates day-to-day care of onsite underaged animal care as well as animals in critical medical status, including but not limited to those being treated for Panleukopenia or Parvovirus.Works closely with the Operations Development Team to coordinate medical appointments and/or drop-off for animals served through our programs, including but not limited to adoption and foster.Coordinates and oversees on- and off-site spay/neuter operations as well as assignment of staff to ensure proper administration of prescribed medications, both oral and injectable, and general wellness care of the onsite animal population.Ensures on-call duties are properly covered and rotated amongst the Medical Team for after-hours emergency response and, if needed, coordination with the emergency clinic.Functions as Radiation Safety Officer and ensures compliance with state regulations regarding X-ray operations.Maintains clinic drug log as required by DVM in possession of the facility’s DEA license & coordinates any changes in licensing as needed. Minimum Qualifications Work requires a high school diploma or G.E.D. Five years of related experience. Valid Texas Class C Driver's License preferred. Texas Euthanasia Technician Certification or ability to receive certification within 120 days of employment. Ability to read and understand papers, periodicals, journals, manuals, written directions, policies, etc. Typically, this level is obtained in high school up to college. However, it may be obtained from experience and self-study. Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. The physical demands of this position are considered medium in nature. Typically, this means exerting 20 - 50 lbs. occasionally, 10 - 25 lbs. frequently, or up to 10 lbs. constantly. Closing Date/Time: 5/17/2024 5:00 PM Central
Apr 12, 2024
Full Time
Job Summary Grand Prairie Animal Services serves a rapidly expanding community of over 200,000 people and their pets. Last fiscal year, over 7,500 animals were cared for across both onsite and field operations. As a division, we pride ourselves in being an Ally for the Animals, a Resource for the Community, and having Compassion for All. In the newly created role of Medical Supervisor, you will have the opportunity to continue the development of an exceptional team, set direction and promote operational change for better efficiency and effectiveness, and enhance the veterinary resources available for the public as access to pet care becomes more limited than ever before. If this resonates with you, apply now to join and complete our leadership team at Grand Prairie Animal Services. We offer competitive salaries, comprehensive benefits, and opportunities for career growth and development. Our team is committed to fostering a diverse and inclusive workplace culture, where all employees feel valued and respected. The purpose of this position is to direct vision, coordinate staff, and effectively lead operations for assigned subsects of the Animal Services Division in all matters ranging from day-to-day operations to public safety emergencies. This position oversees Raving Fans customer service, certification, and compliance in line with both state and federal laws, public communications, and life-saving programming. Other duties include holding or facilitating proper state-mandated licensing, responding to citizen inquiries or complaints, and performing other duties as required. Essential Job Functions Supervises personnel by observing and monitoring work tasks; innovatively identifying methods to maximize department's effectiveness and providing feedback to employees accordingly; evaluating work performance; assisting input to correct deficiencies; coordinating training, certification, and continuing education to meet state requirements and internal expectations; scheduling work assignments; and providing input on hiring and disciplinary actions. Quickly responds and modifies operations during times of emergent response that pose a public safety risk or threat to the community's domestic pet population, including but not limited to severe weather events; zoonotic or highly contagious disease outbreaks; and aggressive animals. Provides daily Raving Fans service to citizens by overseeing coordination of assigned operations; ensuring adequate staffing levels to handle responsibilities; answering questions; and handling complaints. Assesses/approves animals for humane euthanasia when necessary. Assists Animal Services Manager with developing, organizing, and implementing activities and action plans to achieve divisional goals and objectives; reviews and proposes modifications to standard operating procedures to ensure efficient and economical use of resources. Facilitates strong relationships with other city departments, local education institutions, outside businesses, community organizations, nonprofits, contracted vendors, and community leaders. Audits, assesses, and troubleshoots animal services software systems and complementing technologies. Maintains inventory, records and equipment; and overseeing interns, volunteers or temporary staff when needed. Overseeing programming and associated staffing, directly or indirectly based on supervisory assignment, in the following areas: Animal Resource Call Center; Social Media Strategy & Operations; PPAC Customer Care & Administrative Support; Contract Administration & Budgetary Recommendations; Invoice Payment & Operating Inventory Coordination; Training, Certification & General Licensing Coordination; Building Maintenance & Asset Coordination; Event Programming & Operations; Foster Programming & Operations; Rescue Programming & Operations; PPAC Admission Strategy & Operations; Coordination/Development of Contracted Veterinarians & Clinics Relations; Onsite Neonatal & Underaged Animal Care; Intensive Care Unit Programming & Onsite Care; Medical Appointment/Drop-off Coordination; Spay/Neuter & Animal Medical Wellness Operations; After-Hours Emergent Animal Medical Care Coordination; Radiation Safety & Operations; Clinic Drug Log & DEA Licensing Coordination; Community Cat Programming; 24/7 Field Service Request Response; Rabies Testing & Quarantine Coordination; Animal Cruelty Investigation & Response; Onsite Animal Population Care; Onsite Animal Routing & Disposition. Performs all duties of subordinate animal services employees when necessary and serves as Acting Animal Services Manager as needed. All other duties as assigned by a direct supervisor within the department. Functional Area Essential Duties Supervises an exceptional team comprised of a Lead Veterinary Technician, (2) Veterinary Technicians, and a Veterinary Assistant.Oversees recruitment, scheduling, and relationship development with contracted veterinarians, both contracted and through community partnerships.Facilitates day-to-day care of onsite underaged animal care as well as animals in critical medical status, including but not limited to those being treated for Panleukopenia or Parvovirus.Works closely with the Operations Development Team to coordinate medical appointments and/or drop-off for animals served through our programs, including but not limited to adoption and foster.Coordinates and oversees on- and off-site spay/neuter operations as well as assignment of staff to ensure proper administration of prescribed medications, both oral and injectable, and general wellness care of the onsite animal population.Ensures on-call duties are properly covered and rotated amongst the Medical Team for after-hours emergency response and, if needed, coordination with the emergency clinic.Functions as Radiation Safety Officer and ensures compliance with state regulations regarding X-ray operations.Maintains clinic drug log as required by DVM in possession of the facility’s DEA license & coordinates any changes in licensing as needed. Minimum Qualifications Work requires a high school diploma or G.E.D. Five years of related experience. Valid Texas Class C Driver's License preferred. Texas Euthanasia Technician Certification or ability to receive certification within 120 days of employment. Ability to read and understand papers, periodicals, journals, manuals, written directions, policies, etc. Typically, this level is obtained in high school up to college. However, it may be obtained from experience and self-study. Ability to deal with system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. Ability to write reports, prepare business letters, expositions, and summaries with proper format, punctuation, spelling, and grammar, using all parts of speech. Ordinarily, such education is obtained in high school up to college. However, it may be obtained from experience and self-study. The physical demands of this position are considered medium in nature. Typically, this means exerting 20 - 50 lbs. occasionally, 10 - 25 lbs. frequently, or up to 10 lbs. constantly. Closing Date/Time: 5/17/2024 5:00 PM Central
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Mechanical Engineering or Civil Engineering, plus four (4) years of related experience, including two (2) years of experience which were in a supervisory/management position. OR Graduation from an accredited high school or equivalent, plus eight (8) years of related experience, including two (2) years of experience which were in a supervisory or management position. Licenses or Certifications: Valid Texas Class “C” Driver License. Texas Plumbing Inspector License. Texas Backflow Prevention Assembly Tester ( BPAT ) License. Valid certification from the International Association of Plumbing and Mechanical Officials ( IAPMO ) on the Uniform Plumbing Code or valid certification from the International Code Council ( ICC ) on the International Plumbing Code. Notes to Applicants Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Please include contact information from previous employers. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. Please refer to the preferred qualifications listed in this posting when completing the “Duties and Responsibilities” section for each job listed on your application, describing which preferred qualifications are applicable for that position including any preferred software used. A resume is required but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications. Incomplete applications will not be considered. A cover letter is also required. In the cover letter candidates should describe, in a concise detail, their interest in this position and highlight any prior experience that is relevant to this position. If you are selected to interview: Your skill level in Microsoft Excel, Microsoft Outlook, and Business Writing will be assessed, with a required minimum passing score of 70%. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. A criminal background investigation is required. Secondary Employment: All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. AW must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering Secondary Employment. A ll Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Driving Requirement: This position requires a Valid Texas Class “C” Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Pay Range $33.05 - $42.14 Hours 7:00 a.m. - 3:30 p.m. some flexibility, hybrid Job Close Date 05/13/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Glen Bell Service Center- 3907 S Industrial Dr, Austin Preferred Qualifications Demonstrated experience performing the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal Demonstrated experience working in water protection, cross connection control, backflow prevention, or a related field Extensive knowledge of city, state and federal regulations that apply to publicly-owned treatment systems, plumbing code, and experience working in regulatory enforcement Experience with the budgeting process including identifying needs, creating budgets, and monitoring spending Licensed Master Plumber or ability to obtain within six (6) months of employment Customer Service Inspector License from the Texas Commission on Environmental Quality or the ability to obtain with (6) months of employment Medical Gas Piping Installation and/or Water Supply Protection Specialist endorsement from the Texas State Board of Plumbing Examiners or the ability to obtain with six (6) months of employment Experience in business writing and communicating complex technical information to a broad range of recipients Skill and experience in working with Microsoft Office 365 applications Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops and implements multiple water regulatory programs pertaining to cross connections, back flow prevention, auxiliary water, private fire hydrants, water wells, and lake water protection. Manages the compliance, interpretation, and enforcement of federal, state, local laws, regulations, ordinances, and policies, procedures pertaining to multiple water protection programs. Represents water protection program in response to audit requests. Conducts investigations and testifies in court as an expert witness on cross connection, back flow prevention, plumbing regulations, auxiliary water, and fire hydrant maintenance. Develops, implements, and monitors specific strategies for achieving the department’s strategic business plans, short- and long-range goals, and Water Protection Division budget. Plans future program changes/needs to ensure compliance with applicable laws/ordinances. Consults with architects, engineers, contractors, and customers to provide guidance and information on potable and reclaim water ordinance requirements, procedures, and other applicable Federal, State, and Local requirements. Coordinates division/section activities with other City departments. Researches and develops specifications for equipment purchases. Resolves customer complaints. Evaluates and determines potable, reclaim, and auxiliary water systems device changes to ensure compliance with applicable laws and ordinances Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of water protection programs. Knowledge of Federal, State, and Local regulations. Knowledge of City practices, policies, and procedures. Knowledge of supervisory and managerial techniques and methods. Knowledge of standard uniform plumbing codes. Knowledge of fiscal planning and budget preparation. Skill in oral and written communication. Skill in using computers and related software. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to conduct research. Ability to perform plumbing and backflow prevention functions. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Ability to meet and maintain driver eligibility standards detailed in the City of Austin Driver Safety Program. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Water Protection Supervisor position are: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Mechanical Engineering or Civil Engineering, plus four (4) years of related experience, including two (2) years of experience which were in a supervisory/management position. OR Graduation from an accredited high school or equivalent, plus eight (8) years of related experience, including two (2) years of experience which were in a supervisory or management position. Do you meet these minimum qualifications? Yes No * Which of the following Licenses/Certifications do you currently hold? Texas Plumbing Inspector License Texas Backflow Prevention Assembly Tester (BPAT) License Certification from the International Association of Plumbing and Mechanical Officials (IAPMO) on the Uniform Plumbing Code Certification from the International Code Council (ICC) on the International Plumbing Code. None * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * How many years of experience do you have with the budgeting process including identifying needs, creating budgets, and monitoring spending? Less than 1 year 1 - 3 years 4 - 6 years 7+ years * How many years of experience do you have performing the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal? 0-1 years 2-4 years 5-7 years 8+ years * How many years of experience do you have working in water protection, cross connection control, backflow prevention, or a related field? 0-4 years 5-7 years 8-10 years 11+ years * How many years of experience do you have with knowledge of city, state and federal regulations that apply to publicly-owned treatment systems, plumbing code, and experience working in regulatory enforcement? 0-3 years 4-7 years 8-10 years 11+ years * How many years of experience do you have in business writing and communicating complex technical information to a broad range of recipients? Less than 1 year 1-3 years 4-6 years 7+ years * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook? No experience Basic: create/edit simple documents, spreadsheets, & emails Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another * Which of the following licenses and/or certifications do you posses? Licensed Master Plumber Customer Service Inspector License from the Texas Commission on Environmental Quality Medical Gas Piping Installation and/or Water Supply Protection Specialist endorsement from the Texas State Board of Plumbing Examiners None * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Mar 30, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Mechanical Engineering or Civil Engineering, plus four (4) years of related experience, including two (2) years of experience which were in a supervisory/management position. OR Graduation from an accredited high school or equivalent, plus eight (8) years of related experience, including two (2) years of experience which were in a supervisory or management position. Licenses or Certifications: Valid Texas Class “C” Driver License. Texas Plumbing Inspector License. Texas Backflow Prevention Assembly Tester ( BPAT ) License. Valid certification from the International Association of Plumbing and Mechanical Officials ( IAPMO ) on the Uniform Plumbing Code or valid certification from the International Code Council ( ICC ) on the International Plumbing Code. Notes to Applicants Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Please include contact information from previous employers. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. Please refer to the preferred qualifications listed in this posting when completing the “Duties and Responsibilities” section for each job listed on your application, describing which preferred qualifications are applicable for that position including any preferred software used. A resume is required but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications. Incomplete applications will not be considered. A cover letter is also required. In the cover letter candidates should describe, in a concise detail, their interest in this position and highlight any prior experience that is relevant to this position. If you are selected to interview: Your skill level in Microsoft Excel, Microsoft Outlook, and Business Writing will be assessed, with a required minimum passing score of 70%. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. A criminal background investigation is required. Secondary Employment: All Austin Water employees are prohibited from accepting or engaging in any secondary employment that might conflict or interfere with an employee’s duty and responsibility to the Department. AW must review all secondary employment. Employees are required to submit a Secondary Employment Application for review and approval upon being hired with Austin Water, as well as current Austin Water employees considering Secondary Employment. A ll Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Driving Requirement: This position requires a Valid Texas Class “C” Driver License or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite . To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Pay Range $33.05 - $42.14 Hours 7:00 a.m. - 3:30 p.m. some flexibility, hybrid Job Close Date 05/13/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Glen Bell Service Center- 3907 S Industrial Dr, Austin Preferred Qualifications Demonstrated experience performing the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal Demonstrated experience working in water protection, cross connection control, backflow prevention, or a related field Extensive knowledge of city, state and federal regulations that apply to publicly-owned treatment systems, plumbing code, and experience working in regulatory enforcement Experience with the budgeting process including identifying needs, creating budgets, and monitoring spending Licensed Master Plumber or ability to obtain within six (6) months of employment Customer Service Inspector License from the Texas Commission on Environmental Quality or the ability to obtain with (6) months of employment Medical Gas Piping Installation and/or Water Supply Protection Specialist endorsement from the Texas State Board of Plumbing Examiners or the ability to obtain with six (6) months of employment Experience in business writing and communicating complex technical information to a broad range of recipients Skill and experience in working with Microsoft Office 365 applications Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Develops and implements multiple water regulatory programs pertaining to cross connections, back flow prevention, auxiliary water, private fire hydrants, water wells, and lake water protection. Manages the compliance, interpretation, and enforcement of federal, state, local laws, regulations, ordinances, and policies, procedures pertaining to multiple water protection programs. Represents water protection program in response to audit requests. Conducts investigations and testifies in court as an expert witness on cross connection, back flow prevention, plumbing regulations, auxiliary water, and fire hydrant maintenance. Develops, implements, and monitors specific strategies for achieving the department’s strategic business plans, short- and long-range goals, and Water Protection Division budget. Plans future program changes/needs to ensure compliance with applicable laws/ordinances. Consults with architects, engineers, contractors, and customers to provide guidance and information on potable and reclaim water ordinance requirements, procedures, and other applicable Federal, State, and Local requirements. Coordinates division/section activities with other City departments. Researches and develops specifications for equipment purchases. Resolves customer complaints. Evaluates and determines potable, reclaim, and auxiliary water systems device changes to ensure compliance with applicable laws and ordinances Responsibilities - Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of water protection programs. Knowledge of Federal, State, and Local regulations. Knowledge of City practices, policies, and procedures. Knowledge of supervisory and managerial techniques and methods. Knowledge of standard uniform plumbing codes. Knowledge of fiscal planning and budget preparation. Skill in oral and written communication. Skill in using computers and related software. Skill in handling multiple tasks and prioritizing. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to conduct research. Ability to perform plumbing and backflow prevention functions. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other City employees and the public. Ability to meet and maintain driver eligibility standards detailed in the City of Austin Driver Safety Program. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Water Protection Supervisor position are: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to Mechanical Engineering or Civil Engineering, plus four (4) years of related experience, including two (2) years of experience which were in a supervisory/management position. OR Graduation from an accredited high school or equivalent, plus eight (8) years of related experience, including two (2) years of experience which were in a supervisory or management position. Do you meet these minimum qualifications? Yes No * Which of the following Licenses/Certifications do you currently hold? Texas Plumbing Inspector License Texas Backflow Prevention Assembly Tester (BPAT) License Certification from the International Association of Plumbing and Mechanical Officials (IAPMO) on the Uniform Plumbing Code Certification from the International Code Council (ICC) on the International Plumbing Code. None * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * How many years of experience do you have with the budgeting process including identifying needs, creating budgets, and monitoring spending? Less than 1 year 1 - 3 years 4 - 6 years 7+ years * How many years of experience do you have performing the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal? 0-1 years 2-4 years 5-7 years 8+ years * How many years of experience do you have working in water protection, cross connection control, backflow prevention, or a related field? 0-4 years 5-7 years 8-10 years 11+ years * How many years of experience do you have with knowledge of city, state and federal regulations that apply to publicly-owned treatment systems, plumbing code, and experience working in regulatory enforcement? 0-3 years 4-7 years 8-10 years 11+ years * How many years of experience do you have in business writing and communicating complex technical information to a broad range of recipients? Less than 1 year 1-3 years 4-6 years 7+ years * Which of the following best describes your proficiency with Microsoft Office Suite, specifically with Word, Excel, and Outlook? No experience Basic: create/edit simple documents, spreadsheets, & emails Intermediate: create/edit a variety of documents & spreadsheets; reformat document features such as color, font style and size of text, change page size/width, & filter/sort data fields Advanced: create/edit complex documents & spreadsheets; integrate features such as tables, charts, mathematic formulas, hyperlinks, graphics; data/mail merge, import data from one document to another * Which of the following licenses and/or certifications do you posses? Licensed Master Plumber Customer Service Inspector License from the Texas Commission on Environmental Quality Medical Gas Piping Installation and/or Water Supply Protection Specialist endorsement from the Texas State Board of Plumbing Examiners None * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
JOB SUMMARY: This position plans, coordinates and manages all programs and activities of the Chilson Senior Center, budgeting, securing facilities, training of part-time and volunteer staff, marketing, and evaluations of all classes and activities. Position involves extensive customer contact and administrative support. The salary range for this position is $28.08- $37.90 per hour with a hiring range of $ 28.08 - $ 32.99 , depending on qualifications and experience. Position will close to applicants on: Friday, 4/26/24 at 12:00 P.M. M.S.T. ESSENTIAL FUNCTIONS: Demonstrate quality and excellence in service with a customer focus. Stay abreast of trends with older adults and align activities and programs to engage with a wide variety of participants. Prepares and maintains files and reports for budgets and use patterns. Provides good public relations by notifying class participants and instructors of class cancellations, processes class refunds, receiving and replying to all correspondence. Supervise senior leisure interest and programs. Provide a comprehensive training program for all part-time instructors, volunteers and activity leaders. Complete all employee life cycle processes including hiring and performance management. Ensure instructors/coaches have proper class set-ups, rosters, and equipment needs; provides on-site supervision of programs and classes, manages safety protocol. Programming & Enrichment: Plans and organizes classes, activities, day trips, and special events on a seasonal basis by researching class trends, day trip, and extended travel opportunities; recruiting and hiring qualified instructors, writing and editing brochure descriptions, promoting programs, and secures appropriate facility space for all programs and activities. Monitors program budget by compiling revenue and expenditure figures for yearly budget; purchasing program supplies and equipment; purchasing admissions and bus transportation for day trips, verifying revenue and expenditures on monthly printout; compiles cost analysis on programs and classes; processes part-time payroll. Evaluate classes, trips and programs on an on-going basis, utilizing statistics to plan and market future programs and classes. Volunteer & Community Partnership Front desk management, engaging guests, providing excellent customer service and administrative responsibilities. Coordinates annual special events by recruiting sponsorships and donations for the events; ordering appropriate prizes and awards manage special promotions, organize and supervise overall event. Recruit and train volunteers. Coordinate with community, health and social agencies to enhance senior service programs and activities. Provides administrative support to the Chilson Senior Advisory Committee and collaborate with Chairperson. Manage the insurance based fitness program enrollments, verifies eligibility, processes renewals and refunds, and membership cancellations. Create and submit weekly and monthly promotional articles to various newspapers and senior publications. Provide clerical and administrative support for the department by typing, editing and proofreading correspondence and reports; maintaining correspondence and other files; ensuring office supplies are well organized and adequately stocked; providing expertise on basic operation and maintenance of any office equipment. OTHER JOB FUNCTIONS: Assists in emergency situations. Supervisor duties for Temporary and Limited Benefitted Employees Include: May monitor day-to-day operations. May provide direction to direct reports following standard practices and procedures. May oversee tactical operations of support or trade employees. May make recommendations regarding personnel decisions related to hiring, performance, or disciplinary actions. Champions and embodies the company's mission, vision, values, and culture. QUALIFICATIONS: Required Education: Bachelor's Degree in Recreation, Health, Gerontology or related field. Required Experience: 2 years relevant professional experience. Preferred Experience: Some staff supervision. Some professional experience in recreation with older adults. Some cash handling experience highly desired. An equivalent combination of education and/or experience may substitute for education requirements on a year for year basis. Certifications: Must possess a valid driver's license. CPR/First Aid required, or the ability to obtain within 90 days of hire. KNOWLDEDGE, SKILLS & ABILITIES: Excellent oral and written communications skills, ability to work well with others, and ability to plan, organize and create innovative activities required. Must possess a sound knowledge of a variety of senior fitness and aquatic fitness classes and provide training to instructors on proper exercise techniques. Ability to prepare reports and track participation using math principles. Working knowledge of modern office equipment and software. High quality customer service skills with the ability to effectively communicate in a positive, friendly, and professional manner with staff and the general public to promote service excellence. Discern and maintain confidentiality. Plan, organize and prioritize work and manage multiple tasks, short and long-term, in a fast paced environment. Accurately maintain files, records, and reports. PHYSICAL DEMANDS & WORKING CONDITIONS: Frequent minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. Frequent exposure to routine office noise and equipment. Occasional light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks. Frequently works with light objects and light hand tools. Occasional exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefit Eligible Benefits Package Includes: Two (2) medical plans, Dental, Vision (for self/ spouse/ children) Employee Health & Wellness Center (self/family) Paid vacation, holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match Comprehensive Employee Assistance Program Voluntary 529 College Invest program Personal and Professional Development opportunities Discounted recreation passes Employee recognition program Exceptional work-life balance Tuition Reimbursement Program Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a driving record and criminal history background check, including a criminal sex offender search.
Apr 12, 2024
Full Time
JOB SUMMARY: This position plans, coordinates and manages all programs and activities of the Chilson Senior Center, budgeting, securing facilities, training of part-time and volunteer staff, marketing, and evaluations of all classes and activities. Position involves extensive customer contact and administrative support. The salary range for this position is $28.08- $37.90 per hour with a hiring range of $ 28.08 - $ 32.99 , depending on qualifications and experience. Position will close to applicants on: Friday, 4/26/24 at 12:00 P.M. M.S.T. ESSENTIAL FUNCTIONS: Demonstrate quality and excellence in service with a customer focus. Stay abreast of trends with older adults and align activities and programs to engage with a wide variety of participants. Prepares and maintains files and reports for budgets and use patterns. Provides good public relations by notifying class participants and instructors of class cancellations, processes class refunds, receiving and replying to all correspondence. Supervise senior leisure interest and programs. Provide a comprehensive training program for all part-time instructors, volunteers and activity leaders. Complete all employee life cycle processes including hiring and performance management. Ensure instructors/coaches have proper class set-ups, rosters, and equipment needs; provides on-site supervision of programs and classes, manages safety protocol. Programming & Enrichment: Plans and organizes classes, activities, day trips, and special events on a seasonal basis by researching class trends, day trip, and extended travel opportunities; recruiting and hiring qualified instructors, writing and editing brochure descriptions, promoting programs, and secures appropriate facility space for all programs and activities. Monitors program budget by compiling revenue and expenditure figures for yearly budget; purchasing program supplies and equipment; purchasing admissions and bus transportation for day trips, verifying revenue and expenditures on monthly printout; compiles cost analysis on programs and classes; processes part-time payroll. Evaluate classes, trips and programs on an on-going basis, utilizing statistics to plan and market future programs and classes. Volunteer & Community Partnership Front desk management, engaging guests, providing excellent customer service and administrative responsibilities. Coordinates annual special events by recruiting sponsorships and donations for the events; ordering appropriate prizes and awards manage special promotions, organize and supervise overall event. Recruit and train volunteers. Coordinate with community, health and social agencies to enhance senior service programs and activities. Provides administrative support to the Chilson Senior Advisory Committee and collaborate with Chairperson. Manage the insurance based fitness program enrollments, verifies eligibility, processes renewals and refunds, and membership cancellations. Create and submit weekly and monthly promotional articles to various newspapers and senior publications. Provide clerical and administrative support for the department by typing, editing and proofreading correspondence and reports; maintaining correspondence and other files; ensuring office supplies are well organized and adequately stocked; providing expertise on basic operation and maintenance of any office equipment. OTHER JOB FUNCTIONS: Assists in emergency situations. Supervisor duties for Temporary and Limited Benefitted Employees Include: May monitor day-to-day operations. May provide direction to direct reports following standard practices and procedures. May oversee tactical operations of support or trade employees. May make recommendations regarding personnel decisions related to hiring, performance, or disciplinary actions. Champions and embodies the company's mission, vision, values, and culture. QUALIFICATIONS: Required Education: Bachelor's Degree in Recreation, Health, Gerontology or related field. Required Experience: 2 years relevant professional experience. Preferred Experience: Some staff supervision. Some professional experience in recreation with older adults. Some cash handling experience highly desired. An equivalent combination of education and/or experience may substitute for education requirements on a year for year basis. Certifications: Must possess a valid driver's license. CPR/First Aid required, or the ability to obtain within 90 days of hire. KNOWLDEDGE, SKILLS & ABILITIES: Excellent oral and written communications skills, ability to work well with others, and ability to plan, organize and create innovative activities required. Must possess a sound knowledge of a variety of senior fitness and aquatic fitness classes and provide training to instructors on proper exercise techniques. Ability to prepare reports and track participation using math principles. Working knowledge of modern office equipment and software. High quality customer service skills with the ability to effectively communicate in a positive, friendly, and professional manner with staff and the general public to promote service excellence. Discern and maintain confidentiality. Plan, organize and prioritize work and manage multiple tasks, short and long-term, in a fast paced environment. Accurately maintain files, records, and reports. PHYSICAL DEMANDS & WORKING CONDITIONS: Frequent minimal physical effort typically found in clerical work. Primarily sedentary, may occasionally lift and carry light objects. Walking and/or standing as needed and minimal. Frequent exposure to routine office noise and equipment. Occasional light to moderate physical effort that includes frequent standing or walking or maintaining arms and hands in the same position for repetitive tasks. Frequently works with light objects and light hand tools. Occasional exposure to hazards typically found in general office environments where there is rarely to no exposure to injury or accident. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Benefit Eligible Benefits Package Includes: Two (2) medical plans, Dental, Vision (for self/ spouse/ children) Employee Health & Wellness Center (self/family) Paid vacation, holidays, and medical leave Flexible spending including Dependent Care Life Insurance, AD&D, Short-term and Long-term disability, and voluntary Critical Illness Coverage Retirement 401a, 457, Roth (pre-& post tax) and company match Comprehensive Employee Assistance Program Voluntary 529 College Invest program Personal and Professional Development opportunities Discounted recreation passes Employee recognition program Exceptional work-life balance Tuition Reimbursement Program Market based pay & regular performance reviews Local Government employment is eligible for Public Loan Forgiveness Program Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. City of Loveland job descriptions are designed to describe the general nature and level of work necessary to perform well in the job; they are not intended to provide an exhaustive list of responsibilities, skills, and qualifications. City of Loveland job descriptions may be updated periodically, and additional activities, duties or responsibilities may be assigned by management as deemed appropriate. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information. Employment offers will be conditional on the successful completion of a driving record and criminal history background check, including a criminal sex offender search.
University Medical Center of Southern Nevada
Las Vegas, Nevada, United States
Position Summary EMPLOYER-PAID PENSION PLAN ( NEVADA PERS) COMPETITIVE SALARY & BENEFITS PACKAGE As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status. Position Summary: Oversees operation of the admitting and discharge functions. Responsibilities include performing quality assurance tasks, supervising support staff, resolving charges and insurance code problems and acts as a liaison with other departments. Job Requirement Education/Experience: Equivalent to high school graduation and four (4) years of experience in a hospital and/or ambulatory admissions/discharge operation setting, of which one (1) year was in a supervisory or lead role. Professional level experience is defined as being employed in an FLSA exempt/salaried status position. Licensing/Certification Requirements: None Required. Additional and/or Preferred Position Requirements Supervisory and/or Lead Experience to include; training, coaching, and scheduling staff. Experience with Front Office and Call Center Operations for Primary, Urgent and/or Specialty Care Clinics. Experience with patient scheduling, registration, billing, cashiering, and medical back office. Experience with Electronic Health Record (EPIC) Excellent Communication Skills Must be available for rotational on-call weekends Knowledge, Skills, Abilities, and Physical Requirements Knowledge of: Principles and practices of office management; principles and practices of personnel supervision; medical terminology; hospital and departmental policies and procedures; insurance plans and requirements; basic coding principles; department and hospital safety practices and procedures; patient rights; infection control policies and practices; handling, storage, use and disposal of hazardous materials; department and hospital emergency policies and procedures; age specific patient care practices. Skill in: Establishing and implementing departmental standards; applying customer service techniques; resolving problems and complaints; writing statistical and financial reports; evaluating staff work in order to determine quality and additional training needs; using computers and related software applications; using office equipment such as phones, copiers and facsimiles; communicating with a wide variety of people from diverse socio-economic and ethnic backgrounds under stressful conditions; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment. Physical Requirements and Working Conditions: Mobility to work in a typical office setting and use standard office equipment, stamina to remain seated or standing for long periods of time, vision to read printed materials and a VDT screen, and hearing and speech to communicate in person and over the telephone. Strength and agility to occasionally lift and carry up to 10 pounds of force occasionally and/or an eligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification. #LI-SS1 The University Medical Center of Southern Nevada offers a comprehensive & competitive benefits package: Employer Paid Pension Plan through Nevada Public Employees' Retirement System "PERS"!https://www.nvpers.org/front Vestingin the pension plan after 5 years of qualifying employment! Health/Dental/Vision Insurance - Less than $20 per paycheck for employee-only coverage Consolidated Annual Leave (CAL) - CAL is used for personal leave, holidays (eleven scheduled holidays per year), doctor appointments, vacation, and sick days up to 16 consecutive scheduled work hours (short-term sick leave), etc. Extended Illness Bank (a/k/a Sick Bank) 457 Deferred Compensation Plan Comprehensive Group Health Insurance Plan Nevada has no State Income Tax No Social Security (FICA) Deduction As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status. THE UNIVERSITY MEDICAL CENTER OF SOUTHERN NEVADA IS AN AFFIRMATIVE ACTION/ EQUAL OPPORTUNITY EMPLOYER Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position Summary EMPLOYER-PAID PENSION PLAN ( NEVADA PERS) COMPETITIVE SALARY & BENEFITS PACKAGE As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status. Position Summary: Oversees operation of the admitting and discharge functions. Responsibilities include performing quality assurance tasks, supervising support staff, resolving charges and insurance code problems and acts as a liaison with other departments. Job Requirement Education/Experience: Equivalent to high school graduation and four (4) years of experience in a hospital and/or ambulatory admissions/discharge operation setting, of which one (1) year was in a supervisory or lead role. Professional level experience is defined as being employed in an FLSA exempt/salaried status position. Licensing/Certification Requirements: None Required. Additional and/or Preferred Position Requirements Supervisory and/or Lead Experience to include; training, coaching, and scheduling staff. Experience with Front Office and Call Center Operations for Primary, Urgent and/or Specialty Care Clinics. Experience with patient scheduling, registration, billing, cashiering, and medical back office. Experience with Electronic Health Record (EPIC) Excellent Communication Skills Must be available for rotational on-call weekends Knowledge, Skills, Abilities, and Physical Requirements Knowledge of: Principles and practices of office management; principles and practices of personnel supervision; medical terminology; hospital and departmental policies and procedures; insurance plans and requirements; basic coding principles; department and hospital safety practices and procedures; patient rights; infection control policies and practices; handling, storage, use and disposal of hazardous materials; department and hospital emergency policies and procedures; age specific patient care practices. Skill in: Establishing and implementing departmental standards; applying customer service techniques; resolving problems and complaints; writing statistical and financial reports; evaluating staff work in order to determine quality and additional training needs; using computers and related software applications; using office equipment such as phones, copiers and facsimiles; communicating with a wide variety of people from diverse socio-economic and ethnic backgrounds under stressful conditions; establishing and maintaining effective working relationships with all personnel contacted in the course of duties; efficient, effective and safe use of equipment. Physical Requirements and Working Conditions: Mobility to work in a typical office setting and use standard office equipment, stamina to remain seated or standing for long periods of time, vision to read printed materials and a VDT screen, and hearing and speech to communicate in person and over the telephone. Strength and agility to occasionally lift and carry up to 10 pounds of force occasionally and/or an eligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this classification. #LI-SS1 The University Medical Center of Southern Nevada offers a comprehensive & competitive benefits package: Employer Paid Pension Plan through Nevada Public Employees' Retirement System "PERS"!https://www.nvpers.org/front Vestingin the pension plan after 5 years of qualifying employment! Health/Dental/Vision Insurance - Less than $20 per paycheck for employee-only coverage Consolidated Annual Leave (CAL) - CAL is used for personal leave, holidays (eleven scheduled holidays per year), doctor appointments, vacation, and sick days up to 16 consecutive scheduled work hours (short-term sick leave), etc. Extended Illness Bank (a/k/a Sick Bank) 457 Deferred Compensation Plan Comprehensive Group Health Insurance Plan Nevada has no State Income Tax No Social Security (FICA) Deduction As an academic medical center with a rich history of providing life-saving treatment in Southern Nevada, UMC serves as the anchor hospital of the Las Vegas Medical District, offering Nevada’s highest level of care to promote successful medical outcomes for patients. We are home to Nevada's ONLY Level I Trauma Center, Designated Pediatric Trauma Center, Burn Care Center, and Transplant Center. We are a Pathway Designated facility by ANCC, and we are on our journey to Magnet status. THE UNIVERSITY MEDICAL CENTER OF SOUTHERN NEVADA IS AN AFFIRMATIVE ACTION/ EQUAL OPPORTUNITY EMPLOYER Closing Date/Time: Continuous
This position will supervise adult and youth weekend tournaments most weekends April through October. Hours of tournaments vary; typical shifts are 6 - 8 hrs. and can be any time from 6:30am to 10:30pm. Additional non weekend opportunities/shifts may be available to supervise both adult and youth programs. This position will perform the duties of a facility supervisor at City fields, gyms, and facilities. This position will also assist with the coordination and supervision of youth athletic programs. The days of work and hours will vary with each program, will be required to work evenings and weekends. The hiring range for this position is $18.00 per hour . Position will remain open until filled. ESSENTIAL JOB FUNCTIONS: ADULT Performing duties including opening gates and doors, rest rooms, scorekeeper booth, maintenance garage and office, and other facilities. Ensuring that all employees report to work on time and contacting replacements if needed. Making closing decisions if weather dictates unsafe play; performing delegated administrative work; crowd and team control. Enforcing policies of the facility; treating minor injuries through proper knowledge of first aid and safety techniques. Completing periodic custodial duties including cleanup of rest rooms and other areas, if needed; closing facility at the end of play. Assist with on-site concession supervision if needed; other duties as assigned. YOUTH Provides on-site supervision of classes, practice and games; assists in recruitment, scheduling and training of coaches, referees and scorekeepers; updates coaches’ manuals; assists with clinics; completes administrative tasks such as distribution of flyers and follow-up with employment forms and timesheets; inventories athletic equipment and supplies; prepares athletic fields and playing areas, assists in the office as needed with phone calls, etc. OTHER JOB FUNCTIONS: Other duties as assigned. SUPERVISORY DUTIES: Program participants and facility use. JOB QUALIFICATIONS: Knowledge, skills and abilities : ADULT Strong customer service skills required; Incumbent in this position must be able to communicate effectively and diplomatically with co-workers, facility maintenance personnel, spectators, and players. Must have the ability to handle difficult situations involving players and spectators. Must be at least eighteen (18) years of age. Previous work experience in related field and ability to work with the public highly desirable. Ability to follow both oral and written instructions. Required to obtain First Aid and CPR certification within 30 days of employment. YOUTH Ability to communicate effectively and diplomatically with participants of the program, parents, co-workers, and the general public required. Must possess the ability to react quickly and correctly in emergency situations. Must possess the ability to make sound judgments, exercise conflict resolution, and exhibit patience when dealing with stressful situations. Education and/or experience : Course work in recreation, education or related field preferred. Knowledge of a variety of sports preferred. Related coach training preferred. Previous participation in a variety of sports helpful. Coaching and/or officiating experience preferred but not required. Licensure and/or certifications : Certification in First Aid and C.P.R. is required (must acquire within 30 days of hire date). Core Competencies: Accountability, Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness Material and equipment directly used : Cleaning tools and supplies, cash register, phones, scoreboards, sports equipment, telephone, computer, etc. Working conditions and physical requirements : ADULT This position must possess the ability to effectively monitor fields and facilities by continually walking from location to location and observing program play and spectator behavior. Must have the ability to react quickly and correctly in emergency situations and exercise sound judgment in resolving conflicts. Must have the ability to work in outdoor environment and work irregular hours including evenings, weekends, and holidays. Requires bending, stooping, kneeling, climbing, and reaching skills. YOUTH Must be able to physically lead and demonstrate the skill and/or activity. Will be required to work varied hours, including evenings and weekends. May require pushing, pulling, stooping, kneeling, crouching, climbing, positioning and moving equipment necessary for the activity. Must possess the strength and stamina to perform strenuous physical activity. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Non Benefit Eligible Benefits Package Includes: Retirement - 457 employee funded plan Medical Leave - Up to 48 hours accrued. Accrue 1 hour of leave per 30 hours worked Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information. A criminal history background check, including a criminal sex offender search, will be obtained pre-employment in order to clear for initial and ongoing employment
Mar 23, 2024
Part Time
This position will supervise adult and youth weekend tournaments most weekends April through October. Hours of tournaments vary; typical shifts are 6 - 8 hrs. and can be any time from 6:30am to 10:30pm. Additional non weekend opportunities/shifts may be available to supervise both adult and youth programs. This position will perform the duties of a facility supervisor at City fields, gyms, and facilities. This position will also assist with the coordination and supervision of youth athletic programs. The days of work and hours will vary with each program, will be required to work evenings and weekends. The hiring range for this position is $18.00 per hour . Position will remain open until filled. ESSENTIAL JOB FUNCTIONS: ADULT Performing duties including opening gates and doors, rest rooms, scorekeeper booth, maintenance garage and office, and other facilities. Ensuring that all employees report to work on time and contacting replacements if needed. Making closing decisions if weather dictates unsafe play; performing delegated administrative work; crowd and team control. Enforcing policies of the facility; treating minor injuries through proper knowledge of first aid and safety techniques. Completing periodic custodial duties including cleanup of rest rooms and other areas, if needed; closing facility at the end of play. Assist with on-site concession supervision if needed; other duties as assigned. YOUTH Provides on-site supervision of classes, practice and games; assists in recruitment, scheduling and training of coaches, referees and scorekeepers; updates coaches’ manuals; assists with clinics; completes administrative tasks such as distribution of flyers and follow-up with employment forms and timesheets; inventories athletic equipment and supplies; prepares athletic fields and playing areas, assists in the office as needed with phone calls, etc. OTHER JOB FUNCTIONS: Other duties as assigned. SUPERVISORY DUTIES: Program participants and facility use. JOB QUALIFICATIONS: Knowledge, skills and abilities : ADULT Strong customer service skills required; Incumbent in this position must be able to communicate effectively and diplomatically with co-workers, facility maintenance personnel, spectators, and players. Must have the ability to handle difficult situations involving players and spectators. Must be at least eighteen (18) years of age. Previous work experience in related field and ability to work with the public highly desirable. Ability to follow both oral and written instructions. Required to obtain First Aid and CPR certification within 30 days of employment. YOUTH Ability to communicate effectively and diplomatically with participants of the program, parents, co-workers, and the general public required. Must possess the ability to react quickly and correctly in emergency situations. Must possess the ability to make sound judgments, exercise conflict resolution, and exhibit patience when dealing with stressful situations. Education and/or experience : Course work in recreation, education or related field preferred. Knowledge of a variety of sports preferred. Related coach training preferred. Previous participation in a variety of sports helpful. Coaching and/or officiating experience preferred but not required. Licensure and/or certifications : Certification in First Aid and C.P.R. is required (must acquire within 30 days of hire date). Core Competencies: Accountability, Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness Material and equipment directly used : Cleaning tools and supplies, cash register, phones, scoreboards, sports equipment, telephone, computer, etc. Working conditions and physical requirements : ADULT This position must possess the ability to effectively monitor fields and facilities by continually walking from location to location and observing program play and spectator behavior. Must have the ability to react quickly and correctly in emergency situations and exercise sound judgment in resolving conflicts. Must have the ability to work in outdoor environment and work irregular hours including evenings, weekends, and holidays. Requires bending, stooping, kneeling, climbing, and reaching skills. YOUTH Must be able to physically lead and demonstrate the skill and/or activity. Will be required to work varied hours, including evenings and weekends. May require pushing, pulling, stooping, kneeling, crouching, climbing, positioning and moving equipment necessary for the activity. Must possess the strength and stamina to perform strenuous physical activity. This job description is not designed to contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. With over 300 days of sunshine, and just 30 miles from Rocky Mountain National Park in the heart of northern Colorado, Loveland is an ideal community for anyone to call home. Known as the Sweetheart City, this vibrant cultural hub is home to nearly 500 sculptures and public art installations, the world-famous Valentine Remail Program, and picturesque views of the Rocky Mountains. The community is bustling with a thriving arts, brewery, foodie and shopping scene. Enjoy headliner concert and theatre productions, professional hockey events, endless community recreation and open space opportunities, art and sculpture shows, and several local festivals. Loveland also boasts an award-winning golf course and an inclusive library and community center. Loveland, Colorado has EVERYTHING YOU LOVE! In 2020, Loveland was the only Colorado City to win the Governor’s Award for Downtown Excellence, is the top residential recycling City in the state for 4 consecutive years and has been ranked as one of the top places to live, work and raise a family in the U.S. and as one of the Most Idyllic Picturesque towns in America. Apply today to join more than 800 employees who work to meet the core values of: Accountability & Integrity, Transparency & Honoring the Public Trust, Collaboration, Innovation, Safety, Excellent Service with Courtesy and Kindness. The City of Loveland is a diverse and welcoming community organization and our employees enjoy a competitive benefits program, various opportunities for growth and development, and an exceptional work-life balance. A vibrant community, surrounded by natural beauty, where you belong! Non Benefit Eligible Benefits Package Includes: Retirement - 457 employee funded plan Medical Leave - Up to 48 hours accrued. Accrue 1 hour of leave per 30 hours worked Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions. The City of Loveland provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, disability, genetic information, age, or any other status protected under federal, state, and/or local law. The City of Loveland participates in E-Verify. In accordance with E-Verify requirements, upon your date of hire the City of Loveland will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. E-Verify Notice of Participation . Learn more about your right to work . Visit E-Verify.gov for more information. A criminal history background check, including a criminal sex offender search, will be obtained pre-employment in order to clear for initial and ongoing employment
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Tutor (IVC-Student Success Center) Job Category: NBU Job Opening Date: July 01, 2023 Job Closing Date: June 30, 2024 Locations: Irvine Valley College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Please indicate what specific subjects that you are interested in Tutoring in your application. TUTOR (NBU) SUMMARY DESCRIPTION To provide instructional support and assistance to students in various subjects; help students understand course materials, improve their study skills, and enhance their overall academic performance. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Provide one-on-one or group tutoring sessions to students enrolled in academic courses. Assist students in understanding and mastering course content, including concepts, theories, and problem-solving techniques. Help students develop effective study strategies and time management skills. Evaluate students' strengths and weaknesses to tailor tutoring sessions to their specific needs. Clarify complex topics, provide additional explanations, and assist students in formulating responses to questions. Provide strategies and techniques for understanding and preparing for assignments, prompts, and exams. Foster a positive and supportive learning environment for students to become independent learners and thinkers. Monitor students' progress and provide feedback to help them track their improvement. Collaborate with faculty to ensure tutoring sessions are in alignment with course objectives. Stay up to date with the curriculum and materials used in the tutored courses. Maintain accurate records of tutoring sessions, student attendance, and progress. Follow District and college policies and procedures, including maintaining confidentiality of student information. Participate in tutor training programs and professional development activities as required. Perform related duties as required. QUALIFICATIONS Knowledge of: Strong organizational skills to keep track of tutoring sessions and student progress. Strong knowledge and understanding of the subject(s) being tutored. Instructional technologies and online tutoring platforms. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Ability to: Demonstrate excellent communication and interpersonal skills. Explain complex concepts in a clear and concise manner. Abide by all confidentiality practices required by department, state, and federal policies, laws, rules, and regulations, including FERPA and ADA. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively. Develop, maintain, and foster effective working relationships involving interactions and communications with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information to students, staff, or the public; provide excellent customer service. Demonstrate patience and empathy when working with students of diverse backgrounds and learning styles; work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities. Exercise good judgment, discretion, and personal initiative in resolving situations, according to established policies and procedures; use sound judgment in recognizing scope of authority. Report to work on a regular and consistent basis, as scheduled, to assigned job. Maintain the cleanliness, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Attend and participate in trainings, meetings, workshops, and conferences; attend and participate in diversity, equity, and inclusion trainings and events; maintain compliance with online coursework and other mandatory trainings and certifications as directed by supervisor. EDUCATION AND EXPERIENCE QUIDELINES AA degree in the subject area or a related field or a current student within SOCCCD. Prior tutoring or teaching experience is preferred, but not always required. For Saddleback/Irvine Valley College students, please attach an unofficial transcript, statement of interest specifying the subject you are interested in tutoring, and faculty recommendation letter. Resume and cover letter are optional. For non-Saddleback/Irvine Valley College students, please attach transcript, statement of interest specifying the subject you are interested in tutoring, letter of recommendation, and resume. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. At least minimal environmental controls to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $17.00+/hr Up to 25 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/22 through 02/14/22 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Mar 07, 2024
Part Time
Title: Tutor (IVC-Student Success Center) Job Category: NBU Job Opening Date: July 01, 2023 Job Closing Date: June 30, 2024 Locations: Irvine Valley College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Please indicate what specific subjects that you are interested in Tutoring in your application. TUTOR (NBU) SUMMARY DESCRIPTION To provide instructional support and assistance to students in various subjects; help students understand course materials, improve their study skills, and enhance their overall academic performance. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Provide one-on-one or group tutoring sessions to students enrolled in academic courses. Assist students in understanding and mastering course content, including concepts, theories, and problem-solving techniques. Help students develop effective study strategies and time management skills. Evaluate students' strengths and weaknesses to tailor tutoring sessions to their specific needs. Clarify complex topics, provide additional explanations, and assist students in formulating responses to questions. Provide strategies and techniques for understanding and preparing for assignments, prompts, and exams. Foster a positive and supportive learning environment for students to become independent learners and thinkers. Monitor students' progress and provide feedback to help them track their improvement. Collaborate with faculty to ensure tutoring sessions are in alignment with course objectives. Stay up to date with the curriculum and materials used in the tutored courses. Maintain accurate records of tutoring sessions, student attendance, and progress. Follow District and college policies and procedures, including maintaining confidentiality of student information. Participate in tutor training programs and professional development activities as required. Perform related duties as required. QUALIFICATIONS Knowledge of: Strong organizational skills to keep track of tutoring sessions and student progress. Strong knowledge and understanding of the subject(s) being tutored. Instructional technologies and online tutoring platforms. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Ability to: Demonstrate excellent communication and interpersonal skills. Explain complex concepts in a clear and concise manner. Abide by all confidentiality practices required by department, state, and federal policies, laws, rules, and regulations, including FERPA and ADA. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively. Develop, maintain, and foster effective working relationships involving interactions and communications with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information to students, staff, or the public; provide excellent customer service. Demonstrate patience and empathy when working with students of diverse backgrounds and learning styles; work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities. Exercise good judgment, discretion, and personal initiative in resolving situations, according to established policies and procedures; use sound judgment in recognizing scope of authority. Report to work on a regular and consistent basis, as scheduled, to assigned job. Maintain the cleanliness, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Attend and participate in trainings, meetings, workshops, and conferences; attend and participate in diversity, equity, and inclusion trainings and events; maintain compliance with online coursework and other mandatory trainings and certifications as directed by supervisor. EDUCATION AND EXPERIENCE QUIDELINES AA degree in the subject area or a related field or a current student within SOCCCD. Prior tutoring or teaching experience is preferred, but not always required. For Saddleback/Irvine Valley College students, please attach an unofficial transcript, statement of interest specifying the subject you are interested in tutoring, and faculty recommendation letter. Resume and cover letter are optional. For non-Saddleback/Irvine Valley College students, please attach transcript, statement of interest specifying the subject you are interested in tutoring, letter of recommendation, and resume. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. At least minimal environmental controls to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $17.00+/hr Up to 25 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/22 through 02/14/22 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in Human Resources, Business, Public Administration, or in a field related to the job, plus two (2) years of experience in a related field. Experience may substitute for the education up to the maximum of four (4) years. Licenses and Certifications Required: None. Notes to Applicants The Human Resources Department works to position the City of Austin as an employer of choice through balanced, efficient and collaborative strategic partnerships. We support and develop a high performing and diverse workforce that fosters a healthy, safe, respectful and productive work environment for employees and their families, City departments and the community. With oversight from the Municipal & Civil Service Manager, the Municipal Civil Service ( MCS ) Coordinator serves as a liaison between the MCS Commission and the City of Austin; is responsible for a coordinating the logistics of MCS Commission meetings; interprets the City Charter, MCS Rules, City of Austin Personnel Policies and Administrative Bulletins; meets with employees to communicate the MCS Appeal process, timelines, and deliverables; and delivers trainings to City Employees. This position will support Municipal Civil Service; however, the posting may be used to fill any future vacancy for either Municipal Civil Service or Public Safety Civil Service. When completing the City of Austin employment application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. And are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. Assessment : An assessment(s) may be administered as part of the interview process. Pay Range $28.04 - $34.34 Hours Monday to Friday: 8:00 a.m. to 5:00 p.m. Hours may vary due to operational needs - Some evenings and weekends may be required. The City of Austin supports a 50% hybrid schedule, after the completion of a successful initial probationary period. Job Close Date 05/13/2024 Type of Posting External Department Human Resources Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 5202 E. Ben White Blvd., Austin TX, 78741, Suite 500 Preferred Qualifications Preferred Experience: Experience with Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint Experience tracking data, creating and managing databases Experience creating reports, presentations, meeting binders, and/or internal communications and memoranda Experience conducting workplace training Experience working with Boards and/or Commissions Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. When assigned to Public Safety Civil Service: Supports the Civil Service Commission and Civil Service Office: coordinates Commission meetings and disciplinary hearings; arranges locations and times; gathers and distributes documents and materials; prepares and posts agendas and notices; requests legal opinions; prepares subpoenas; tracks and acts on outstanding issues; and ensures adherence to governing doctrines. Provides accurate information on and/or interpretation of Chapter 143 of the Texas Local Government code, Civil Service Commission Rules & Procedures, Agreements between the City of Austin and the Austin Police Association, Austin Fire Department Collective Bargaining Agreements, and City of Austin Civil Service Personnel Policies and Procedures. Coordinates and administers aspects of the civil service promotional process for public safety departments. Works closely with the purchasing department and civil service administrator for issuance of bids for promotional exams and monitors contracts. Maintains and enters data for the Civil Service database and the Civil Service Office Intranet website. Coordinates the Assessment Center process by making the necessary accommodations; i.e. travel arrangements for the assessors; lodging, equipment, and meals. Responds to open records requests. Maintains Civil Service records compliant with the City’s records management system. When assigned to Municipal Civil Service: Coordinates Commission meetings and disciplinary hearings including all required preparations and documents. Provides accurate information on and/or interpretation of Texas Local Government code, Civil Service Commission Rules & Procedures, and civil service agreements with the City. Supports and assists with all processes required by the applicable civil service code. Coordinates and assists with all required legal documents and documentation. Assists with communication to internal and external stakeholders, including notices, memorandum, letters, and the intranet. Maintains and enters data in systems required for reporting and collecting performance data. Provides and supports all logistical requirements of the department. Responds to open records requests. Coordinates and administers aspects of the civil service promotional process. Facilitates the issuance of bids. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Civil Service processes. Knowledge of Federal, State and local laws and ordinances. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in handling conflict, hostile and/or uncertain situations. Skill in handling and prioritizing multiple tasks. Skill in the use of computers and related software applications. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to work with frequent interruptions and changes in priorities. Ability to provide the highest level of customer service. Ability to establish and maintain good working relationships with other City employees and the public. Ability to work in a team environment. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Civil Service Coordinator are: Graduation with a Bachelor’s degree from an accredited college or university with major course work in Human Resources, Business, Public Administration, or in a field related to the job, plus two (2) years of experience in a related field. Experience may substitute for the education up to the maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Describe your proficiency with Microsoft Office Suite, specifically with Word, PowerPoint, and Outlook. (Open Ended Question) * Briefly describe your experience tracking data, creating and managing databases. If you do not have experience, please indicated N/A. (Open Ended Question) * How many years of experience do you have creating reports, presentations, meeting binders, and/or internal communications and memoranda? None Less than 1 year 1 to less than 2 years 2 to less than 3 years 3 to less than 4 years 4 or more years * Briefly describe your experience providing workplace training. (Open Ended Question) * What is your experience is working with Boards or Commissions? No experience Less than 1 year experience working with Boards and/or Commissions 1 to 2 years’ experience working with Boards and/or Commissions 2 to 3 years’ experience working with Boards and/or Commissions 3+ years’ experience working with Boards and/or Commissions * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents Resume
Apr 23, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in Human Resources, Business, Public Administration, or in a field related to the job, plus two (2) years of experience in a related field. Experience may substitute for the education up to the maximum of four (4) years. Licenses and Certifications Required: None. Notes to Applicants The Human Resources Department works to position the City of Austin as an employer of choice through balanced, efficient and collaborative strategic partnerships. We support and develop a high performing and diverse workforce that fosters a healthy, safe, respectful and productive work environment for employees and their families, City departments and the community. With oversight from the Municipal & Civil Service Manager, the Municipal Civil Service ( MCS ) Coordinator serves as a liaison between the MCS Commission and the City of Austin; is responsible for a coordinating the logistics of MCS Commission meetings; interprets the City Charter, MCS Rules, City of Austin Personnel Policies and Administrative Bulletins; meets with employees to communicate the MCS Appeal process, timelines, and deliverables; and delivers trainings to City Employees. This position will support Municipal Civil Service; however, the posting may be used to fill any future vacancy for either Municipal Civil Service or Public Safety Civil Service. When completing the City of Austin employment application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job titles and employment dates for all jobs you wish to be considered. Describe your specific experience for each position. Include all job duties, responsibilities, and employment dates. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. And are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. Assessment : An assessment(s) may be administered as part of the interview process. Pay Range $28.04 - $34.34 Hours Monday to Friday: 8:00 a.m. to 5:00 p.m. Hours may vary due to operational needs - Some evenings and weekends may be required. The City of Austin supports a 50% hybrid schedule, after the completion of a successful initial probationary period. Job Close Date 05/13/2024 Type of Posting External Department Human Resources Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 5202 E. Ben White Blvd., Austin TX, 78741, Suite 500 Preferred Qualifications Preferred Experience: Experience with Microsoft Office Suite, including Excel, Word, Outlook, and PowerPoint Experience tracking data, creating and managing databases Experience creating reports, presentations, meeting binders, and/or internal communications and memoranda Experience conducting workplace training Experience working with Boards and/or Commissions Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. When assigned to Public Safety Civil Service: Supports the Civil Service Commission and Civil Service Office: coordinates Commission meetings and disciplinary hearings; arranges locations and times; gathers and distributes documents and materials; prepares and posts agendas and notices; requests legal opinions; prepares subpoenas; tracks and acts on outstanding issues; and ensures adherence to governing doctrines. Provides accurate information on and/or interpretation of Chapter 143 of the Texas Local Government code, Civil Service Commission Rules & Procedures, Agreements between the City of Austin and the Austin Police Association, Austin Fire Department Collective Bargaining Agreements, and City of Austin Civil Service Personnel Policies and Procedures. Coordinates and administers aspects of the civil service promotional process for public safety departments. Works closely with the purchasing department and civil service administrator for issuance of bids for promotional exams and monitors contracts. Maintains and enters data for the Civil Service database and the Civil Service Office Intranet website. Coordinates the Assessment Center process by making the necessary accommodations; i.e. travel arrangements for the assessors; lodging, equipment, and meals. Responds to open records requests. Maintains Civil Service records compliant with the City’s records management system. When assigned to Municipal Civil Service: Coordinates Commission meetings and disciplinary hearings including all required preparations and documents. Provides accurate information on and/or interpretation of Texas Local Government code, Civil Service Commission Rules & Procedures, and civil service agreements with the City. Supports and assists with all processes required by the applicable civil service code. Coordinates and assists with all required legal documents and documentation. Assists with communication to internal and external stakeholders, including notices, memorandum, letters, and the intranet. Maintains and enters data in systems required for reporting and collecting performance data. Provides and supports all logistical requirements of the department. Responds to open records requests. Coordinates and administers aspects of the civil service promotional process. Facilitates the issuance of bids. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Civil Service processes. Knowledge of Federal, State and local laws and ordinances. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in handling conflict, hostile and/or uncertain situations. Skill in handling and prioritizing multiple tasks. Skill in the use of computers and related software applications. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to work with frequent interruptions and changes in priorities. Ability to provide the highest level of customer service. Ability to establish and maintain good working relationships with other City employees and the public. Ability to work in a team environment. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Civil Service Coordinator are: Graduation with a Bachelor’s degree from an accredited college or university with major course work in Human Resources, Business, Public Administration, or in a field related to the job, plus two (2) years of experience in a related field. Experience may substitute for the education up to the maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Describe your proficiency with Microsoft Office Suite, specifically with Word, PowerPoint, and Outlook. (Open Ended Question) * Briefly describe your experience tracking data, creating and managing databases. If you do not have experience, please indicated N/A. (Open Ended Question) * How many years of experience do you have creating reports, presentations, meeting binders, and/or internal communications and memoranda? None Less than 1 year 1 to less than 2 years 2 to less than 3 years 3 to less than 4 years 4 or more years * Briefly describe your experience providing workplace training. (Open Ended Question) * What is your experience is working with Boards or Commissions? No experience Less than 1 year experience working with Boards and/or Commissions 1 to 2 years’ experience working with Boards and/or Commissions 2 to 3 years’ experience working with Boards and/or Commissions 3+ years’ experience working with Boards and/or Commissions * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents Resume
Stanislaus State
1 University Circle, Turlock, California 95382, USA
Position Summary Classified as:Laborer Facilities Services is continually building a pool of applicants interested in hourly-intermittent temporary employment. Multiple positions are filled as needed and appointments end on or before June 30, 2024 with the possibility of reappointment based on budget, operational needs, and job performance. Positions are normally assigned to work primarily weekends for events, but may also be assigned to work alternate schedules as operational needs demand. Hours will vary. Under the general supervision of the Grounds & Events Supervisor, the incumbent will be responsible for providing general manual labor duties for the campus. Hours will vary. Job Duties Duties include but are not limited to: MOVES: Move heavy objects and perform manual labor on campus using various moving equipment and tools; load and unload furniture, equipment, packing boxes, supplies and various materials as directed. Use a variety of hand tools to dismantle office furniture and reassemble in new location. SPECIAL EVENTS: Assist in campus event set up (tables, chairs, awnings, etc.) and breakdown to include preparation of site. Assist as required in all University ceremonies, concerts, events, functions and in emergency situations. RECYCLING: Remove recyclables from areas of central locations indoor and outdoor, prepare, deliver and pick up recycling containers at all campus events and for special site clean up. Organize, maintain and sanitize recycling containers, bins, vehicles, clean and maintain the Facilities Resource Center and baler site. Adhere to workflow continuity and recycle pickups and disposal schedule of bins from outside vendors. Responsible for safety of volunteers (student and alternate work program) working in support of the Recycling Program ensuring proper hygiene, weight handling, vehicle operation and accident prevention in general is adhered to. Operate carboard baler, 5th wheel pickup truck with trailer and forklift. WASTE: Operate 5th wheel pickup truck and trailer unit collecting garbage and emptying trash cans, operate waste compaction system, cardboard baler, blower, forklift, pressure washer and backhoe. Move and relocate 800 to 1000 pound wheeled dumpster with and without assistance; requires pushing dumpster a distance of 50 feet at times. GENERAL CLEANING: General upkeep of campus buildings, performing custodial and grounds work as directed; cleaning assigned areas including removal of construction debris; cleaning gutters, culverts and other drainage structures, operate pressure washer, clean roadsides, streets and related outdoor and indoor areas; cleaning applicable equipment and assisting in other cleaning projects as assigned. Assist crafts and construction workers by performing unskilled tasks such as preparing work areas; performing rough repair work; tearing down structures, patching pavement, performing pick and shovel work. GROUNDS: Assist in grounds maintenance such as pruning, trimming and spraying, removing of undergrowth and debris, use of spade, hoe, rake or other equipment as assigned. Prepare and/or clean assigned areas. Other duties as assigned. Minimum Qualifications Education: None required. Experience: None required. Preferred Qualifications Ability to use a variety of hand tools to dismantle and reassemble office furniture in a timely manner. Ability to use a wide variety of powered equipment. Ability to follow all safety procedures and guidelines. Ability to work effectively both independently and as part of a collaborative team. Ability to work actively to resolve conflicts; establish and maintain cooperative working relationships with staff, faculty, students and visitors using excellent communication and customer service skills. Ability to precisely follow oral and written instructions and ability to organize work assignments to work effectively and efficiently. Ability to adapt to changes in work environment and assignments. Ability to operate a 5th wheel truck and trailer unit for waste management purposes. Ability to dismantle office furniture using powered and non powered hand tools. Ability to move/push 4 yard dumpsters. Ability to pull out a 75 pound bag of trash or recycling receptacle. Ability to work in adverse and fluctuating conditions. Forklift certified. Ability to operate the cardboard bailer. Knowledge, Skills, Abilities Ability to read and write at a level appropriate to the duties of the position. Ability to follow verbal and written instructions to ensure safety. Ability to perform regular strenuous manual labor. Ability to safely move heavy items in excess of 50 pounds. May require possession of a valid California driver’s license. Special Conditions Will be required to work weekends, evenings, graveyard shift and alternate schedule as required to meet the needs of the University. License or Certifications California driver’s license Physical Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Move heavy objects and perform manual labor on campus moves using various moving equipment and tools; load and unload furniture, equipment, packing boxes, supplies and various materials as directed. Use a variety of hand tools to dismantle office furniture and reassemble in new location. Schedule may vary during event season to meet operational needs. Assist in campus event set up (tables, chairs, awnings, etc.) and breakdown to include preparation of site. Assist as required in all University ceremonies, concerts, events functions and in emergency situations. Remove recyclables from areas of central locations indoor and outdoor; prepare, deliver and pick up recycling containers at all campus events and for special site clean up. Organize, maintain and sanitize recycling containers, bins, vehicles, clean and maintain the Facilities Resource Center and baler site. Adhere to workflow continuity and recycle pickups and disposal schedule of bins from outside vendors. Responsible for safety of volunteers (student and alternate work program) working in support of the Recycling Program ensuring proper hygiene, proper weight handling, vehicle operation and accident prevention in general is adhered to. Operate cardboard baler, 5th wheel pickup truck with trailer and forklift. Operate 5th wheel pickup truck and trailer unit collecting garbage and emptying trash cans, operate waste compaction system, cardboard bailer, blower, forklift, pressure washer and backhoe. Move and relocate 800 to 1000 pounds wheeled dumpster with and without assistance; requires pushing dumpster a distance of 50 feet at times. Salary Range Anticipated salary will be $19.26-$21.19 per hour. Salary will depend on the qualifications of the successful finalist. (Full Laborer range: $19.26-$31.16) Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 5) Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees. Application Deadline OPEN UNTIL FILLED; SCREENING IS IMMEDIATE AND CONTINUOUS. Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Jul 26 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Position Summary Classified as:Laborer Facilities Services is continually building a pool of applicants interested in hourly-intermittent temporary employment. Multiple positions are filled as needed and appointments end on or before June 30, 2024 with the possibility of reappointment based on budget, operational needs, and job performance. Positions are normally assigned to work primarily weekends for events, but may also be assigned to work alternate schedules as operational needs demand. Hours will vary. Under the general supervision of the Grounds & Events Supervisor, the incumbent will be responsible for providing general manual labor duties for the campus. Hours will vary. Job Duties Duties include but are not limited to: MOVES: Move heavy objects and perform manual labor on campus using various moving equipment and tools; load and unload furniture, equipment, packing boxes, supplies and various materials as directed. Use a variety of hand tools to dismantle office furniture and reassemble in new location. SPECIAL EVENTS: Assist in campus event set up (tables, chairs, awnings, etc.) and breakdown to include preparation of site. Assist as required in all University ceremonies, concerts, events, functions and in emergency situations. RECYCLING: Remove recyclables from areas of central locations indoor and outdoor, prepare, deliver and pick up recycling containers at all campus events and for special site clean up. Organize, maintain and sanitize recycling containers, bins, vehicles, clean and maintain the Facilities Resource Center and baler site. Adhere to workflow continuity and recycle pickups and disposal schedule of bins from outside vendors. Responsible for safety of volunteers (student and alternate work program) working in support of the Recycling Program ensuring proper hygiene, weight handling, vehicle operation and accident prevention in general is adhered to. Operate carboard baler, 5th wheel pickup truck with trailer and forklift. WASTE: Operate 5th wheel pickup truck and trailer unit collecting garbage and emptying trash cans, operate waste compaction system, cardboard baler, blower, forklift, pressure washer and backhoe. Move and relocate 800 to 1000 pound wheeled dumpster with and without assistance; requires pushing dumpster a distance of 50 feet at times. GENERAL CLEANING: General upkeep of campus buildings, performing custodial and grounds work as directed; cleaning assigned areas including removal of construction debris; cleaning gutters, culverts and other drainage structures, operate pressure washer, clean roadsides, streets and related outdoor and indoor areas; cleaning applicable equipment and assisting in other cleaning projects as assigned. Assist crafts and construction workers by performing unskilled tasks such as preparing work areas; performing rough repair work; tearing down structures, patching pavement, performing pick and shovel work. GROUNDS: Assist in grounds maintenance such as pruning, trimming and spraying, removing of undergrowth and debris, use of spade, hoe, rake or other equipment as assigned. Prepare and/or clean assigned areas. Other duties as assigned. Minimum Qualifications Education: None required. Experience: None required. Preferred Qualifications Ability to use a variety of hand tools to dismantle and reassemble office furniture in a timely manner. Ability to use a wide variety of powered equipment. Ability to follow all safety procedures and guidelines. Ability to work effectively both independently and as part of a collaborative team. Ability to work actively to resolve conflicts; establish and maintain cooperative working relationships with staff, faculty, students and visitors using excellent communication and customer service skills. Ability to precisely follow oral and written instructions and ability to organize work assignments to work effectively and efficiently. Ability to adapt to changes in work environment and assignments. Ability to operate a 5th wheel truck and trailer unit for waste management purposes. Ability to dismantle office furniture using powered and non powered hand tools. Ability to move/push 4 yard dumpsters. Ability to pull out a 75 pound bag of trash or recycling receptacle. Ability to work in adverse and fluctuating conditions. Forklift certified. Ability to operate the cardboard bailer. Knowledge, Skills, Abilities Ability to read and write at a level appropriate to the duties of the position. Ability to follow verbal and written instructions to ensure safety. Ability to perform regular strenuous manual labor. Ability to safely move heavy items in excess of 50 pounds. May require possession of a valid California driver’s license. Special Conditions Will be required to work weekends, evenings, graveyard shift and alternate schedule as required to meet the needs of the University. License or Certifications California driver’s license Physical Requirements The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Move heavy objects and perform manual labor on campus moves using various moving equipment and tools; load and unload furniture, equipment, packing boxes, supplies and various materials as directed. Use a variety of hand tools to dismantle office furniture and reassemble in new location. Schedule may vary during event season to meet operational needs. Assist in campus event set up (tables, chairs, awnings, etc.) and breakdown to include preparation of site. Assist as required in all University ceremonies, concerts, events functions and in emergency situations. Remove recyclables from areas of central locations indoor and outdoor; prepare, deliver and pick up recycling containers at all campus events and for special site clean up. Organize, maintain and sanitize recycling containers, bins, vehicles, clean and maintain the Facilities Resource Center and baler site. Adhere to workflow continuity and recycle pickups and disposal schedule of bins from outside vendors. Responsible for safety of volunteers (student and alternate work program) working in support of the Recycling Program ensuring proper hygiene, proper weight handling, vehicle operation and accident prevention in general is adhered to. Operate cardboard baler, 5th wheel pickup truck with trailer and forklift. Operate 5th wheel pickup truck and trailer unit collecting garbage and emptying trash cans, operate waste compaction system, cardboard bailer, blower, forklift, pressure washer and backhoe. Move and relocate 800 to 1000 pounds wheeled dumpster with and without assistance; requires pushing dumpster a distance of 50 feet at times. Salary Range Anticipated salary will be $19.26-$21.19 per hour. Salary will depend on the qualifications of the successful finalist. (Full Laborer range: $19.26-$31.16) Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to (Bargaining Unit: 5) Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Applications will be processed in accordance with Article 9.3 of the CSU/CSUEU Memorandum of Understanding. Preference will be given to qualified individuals currently employed at CSU Stanislaus in bargaining units 2, 5, 7, and 9 except when it is determined that it is necessary to appoint outside applicants to meet the best interest of the campus by obtaining specialized skills and abilities not available from current employees. Application Deadline OPEN UNTIL FILLED; SCREENING IS IMMEDIATE AND CONTINUOUS. Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West’s No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form . CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Jul 26 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Texas Tech University Health Sciences Center
Amarillo, TX
MC Patient Services Specialist-BH Amarillo 37392BR Position Description This position is responsible for assuring smooth operation of the flow in a correctional facility medical clinic. Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to supervisor. Work is performed in a medical clinic setting in a correctional facility and may require a high degree of contact with patients, facility staff, and other partners. Major/Essential Functions Accumulate and distribute information for lay-ins and reminders. This includes checking and updating charts as well as updating electronic medical record. Monitor completion of related documentation. Report changes in information to necessary departments following treatment decisions. Manage Mental Health Caseload reminders in EMR. Create reminders for sick call and referral upon disposition. Responsible for accurate time clock usage according to procedure. Schedules patients for appointments About Managed Care: Since 1989, TTUHSC Managed Care has been providing clinical and operational support to correctional facilities throughout West Texas and other regional areas. We serve approximately 30,000 patients utilizing a broad range of comprehensive medical and health services. TTUHSC Managed Care strives to positively impact the lives of our patients, to include many who had no previous access to quality health care. Learn more about TTUHSC Managed Care HERE This valuable team member shall perform work in a manner that reflects the Values of TTUHSC : ONE TEAM unite and include diverse perspectives to achieve our mission KINDHEARTED exceed expectations with a kind heart, helping hands, and a positive attitude INTEGRITY be honorable and trustworthy even when no one is looking VISIONARY nurture innovative ideas, bold explorations, and a pioneering spirit BEYOND SERVICE create and deliver positive defining moments Take care of yourself and your family, Enjoy some of the best benefits in the state of Texas: Comprehensive Benefits Package Training provided Continuing education Loan Forgiveness Program Retiree Insurance Paid Leave Leadership Program State Pension Required Qualifications One (1) year customer service, office, or related experience required. Additional education may substitute for the experience requirement. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=862906 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-f2b63860ad869d48a0337ab28866d8b4
Apr 25, 2024
Full Time
MC Patient Services Specialist-BH Amarillo 37392BR Position Description This position is responsible for assuring smooth operation of the flow in a correctional facility medical clinic. Employees serve as primary contacts for patients and are responsible for preparing necessary paperwork before patient visits, receiving patients, and maintaining records. In addition, this position may be responsible for coordinating other clinic services, responding to requests for patient information, and maintaining related information for the department. Employees in this classification receive general supervision. Most work is performed according to established procedures; problems of an unusual nature are referred to supervisor. Work is performed in a medical clinic setting in a correctional facility and may require a high degree of contact with patients, facility staff, and other partners. Major/Essential Functions Accumulate and distribute information for lay-ins and reminders. This includes checking and updating charts as well as updating electronic medical record. Monitor completion of related documentation. Report changes in information to necessary departments following treatment decisions. Manage Mental Health Caseload reminders in EMR. Create reminders for sick call and referral upon disposition. Responsible for accurate time clock usage according to procedure. Schedules patients for appointments About Managed Care: Since 1989, TTUHSC Managed Care has been providing clinical and operational support to correctional facilities throughout West Texas and other regional areas. We serve approximately 30,000 patients utilizing a broad range of comprehensive medical and health services. TTUHSC Managed Care strives to positively impact the lives of our patients, to include many who had no previous access to quality health care. Learn more about TTUHSC Managed Care HERE This valuable team member shall perform work in a manner that reflects the Values of TTUHSC : ONE TEAM unite and include diverse perspectives to achieve our mission KINDHEARTED exceed expectations with a kind heart, helping hands, and a positive attitude INTEGRITY be honorable and trustworthy even when no one is looking VISIONARY nurture innovative ideas, bold explorations, and a pioneering spirit BEYOND SERVICE create and deliver positive defining moments Take care of yourself and your family, Enjoy some of the best benefits in the state of Texas: Comprehensive Benefits Package Training provided Continuing education Loan Forgiveness Program Retiree Insurance Paid Leave Leadership Program State Pension Required Qualifications One (1) year customer service, office, or related experience required. Additional education may substitute for the experience requirement. To apply, please visit: https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?partnerid=25898&siteid=5283&PageType=JobDetails&jobid=862906 All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, disability, genetic information or status as a protected veteran. The Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act is a federal statute requiring colleges and universities participating in federal financial aid programs to maintain and disclose campus crime statistics and security information. By October 1 of each year, institutions must publish and distribute their Annual Campus Security Policy & Crime Statistics Report (ASR) to current and prospective students and employees. You can locate this report through our website at: https://www.ttuhsc.edu/emergency/clery-report.aspx. Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-f2b63860ad869d48a0337ab28866d8b4
City of Santa Clara, CA
Santa Clara, California, United States
Description The Department: SVP currently provides over 600 Megawatts of power to residential and business customers within Santa Clara, of which 40 percent of comes from carbon-free renewable resources. In addition to using green energy from large-scale wind, solar, geothermal and hydroelectric projects outside of the area, SVP employs innovative ways to locally produce electricity by operating Thermal Generation facilities utilizing Simple Cycle, Combined Cycle, and Cogeneration technologies. It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers. The Positions: Silicon Valley Power is recruiting to fill various Electric Program Manager positions in the following specialties: Capital Project Management, Contracts, Distributed Energy Resources and Storage, Environmental, Safety, and System Operations. Capital Project Management The focus and priority of this position will be to perform complex professional project management work to support the successful completion of over $300 million in near-term capital improvement program projects to support electric utility load growth. The position is assigned to the customer development and project management unit which manages, plans, and oversees the development and implementation of the capital improvement program. This position will report to the Principal Electric Utility Engineer overseeing the System Expansion Program and will work collaboratively on the management of these critical projects. The individual will perform and manage the work related to planning, design, construction, operations, and maintenance of utility projects, including receiving stations, substations, electric transmission and distribution facilities, and other electrical infrastructure. The incumbent is expected to manage consultants and directly administer public works contracts. Experience in electric utility engineering, utility asset management, GIS and work order management system is desirable. Distinguishing Characteristics/Experience: Direct knowledge in managing, planning, and overseeing the development and implementation of Capital Improvement Program(s) (CIP). Ability to provide extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support. Experience in management, engineering, financial, high-level administrative planning and analysis, and/or project management experience. Contracts Portfolio The focus and priority of this position will be to perform complex professional work to support the development and management of SVP’s contracts portfolio. SVP’s operation requires hundreds of unique contracts including specialized services agreements, leases, agreements with customers for substation construction, funding and deposits, public works contracts, license agreements, power purchase and resource adequacy agreements, as well as other unique agreements. The position is assigned to the Business Services Division. The incumbent will both lead staff supporting contracts functions and have direct involvement in negotiating and reviewing contracts. Experience in utility contracts is desirable. Distinguishing Characteristics/Experience: Direct knowledge and experience in contracts review, negotiating, and management for a variety of contract types. Ability to providing extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support Experience in managing and assigning work to administrative and clerical staff. Distributed Energy Resources , Renewable Energy and Power Purchase Contracts This position develops and implements cutting edge programs entailing distributed and renewable generation, energy storage, demand response, and microgrids. Incumbents perform professional level, individual work in project development. Duties may include supervising and participating in the conduct of studies and surveys, data interpretation, forecasting, commodity purchasing, contract negotiation, pricing/rate making, engineering studies, development of policies and procedures, evaluating regulatory and legislative initiatives, preparing, reviewing, and managing budgets and operations. Commodity purchasing and contract negotiation may include evaluation and development of strategies for electricity generation, both distributed and utility scale. Incumbents may supervise management and non-management staff and act as project team leaders and manage programs and projects. Project management responsibilities include preparing RFPs, evaluating proposals, and managing contractors and consultants. Environmental This position will ensure the City’s compliance with applicable federal, state, and local regulatory agency requirements and guidelines pertaining to Air Quality, Water, Wastewater, Storm water, and Industrial waste. This position will work with staff across multiple Divisions to develop, implement, and perform procedures and guidelines designed to ensure compliance and develop staff. They will compose, compile, track, and analyze information related to regulatory, program, and compliance oversight. This position will act as SVP’s Subject Matter Expert and provide technical and functional advisement to Management and Staff concerning Environmental Compliance. This position requires in-depth knowledge of Federal, State, and Local laws/regulations. This position also requires the ability to forecast and identify compliance issues and to develop mitigation strategies to correct issues. The position will also assist in the development of budgets, service contracts and training programs. Safety This position establishes, implements, and enforces an effective department wide safety and compliance program that prevents injury and illness. They will work to ensure that employees, both management and non-management, comply with the rules and regulations of Federal, State and Local Regulatory Agencies, and that company safety and compliance policies and procedures are consistently followed. The position will also facilitate the development and completion of the department’s compliance and controls register, controls testing and auditing, standards development and review, horizon scanning for new and changing regulatory requirements, and serving as an OSHA subject matter for the department. The position will also assist in the development of budgets, service contracts and training programs. System Operations This position will administer programs for work management, maintenance monitoring and asset management focused in all areas of Utility Operations (Metering, Substations, Transmission and Distribution). This position will also be responsible for the performance, review, and implementation of improvements to these programs. The position will develop, maintain, and improve SVP’s Outage Management System. This position will work to ensure compliance with all applicable NERC standards and seek constant improvement in SVP Work and Safety standards affecting System Operations. The position will also assist in the development of budgets, service contracts and training programs. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties This description may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general direction, the incumbent will: • Plan, develop, implement, evaluate, and manage an assigned program or core department service area; Supervise subordinate supervisory, professional, technical, and/or clerical staff; participate in the selection, hiring, training, and coaching of staff; conduct performance evaluations; and implement disciplinary actions as required; • Research and analyze program operations to ensure effective utilization of resources and increase productivity of work, provide regular reporting measures, conduct presentations, and make recommendations to management; • Plan and implement work plans and projects for assigned area; • Oversee daily operations of assigned program area and safety ensuring that all applicable regulatory requirements are followed; • Develop and monitor resource models and/or programs in alignment with State, Federal and local regulations and policies; • Deliver and manage communications to internal and external customers; • Administer program budget, including budget preparation, forecasting, and monitoring expenses and revenue; • Plan, implement, and monitor program or service area goals and objectives in alignment with Department goals to ensure effective programming and operations; • Monitor and report on assigned area activities, including managing resources, tracking short and long-term work activities and provide recommendations to management staff to improve efficiency in assigned area; • Serve as the subject matter expert in assigned specialty and provides consultation to subordinates, vendors, and management on assigned area of expertise; • Set the standard for safety and adhere to all applicable safety and environmental standards and regulations, including City safety standards and policies; • May act as a representative of the Department in assigned program or service area; • Implement programs which may include such functions as scheduling, coordinating, and assigning staff to projects; • Oversee request for proposal processes, participate in the preparation of vendor contracts, negotiate contracts, and act as lead contract administrator for planned program objectives; • Prepare a variety of narrative and periodic reports to keep management informed of program/project status; • Implement program audit systems to ensure appropriate use of public funds; • Develop qualitative and quantitative measures to evaluate program/project financial status, customer satisfaction, contractor performance, and public relations; • Maintain current knowledge of external program trends and legislation to ensure necessary compliance; • May represent the Department and participate in regional and state efforts to meet compliance, legislative and societal goals; • Develop, implement and evaluate marketing and educational materials to present to internal and external customers; • Use City computer applications (including but not limited to Microsoft Suite) and databases to track program status and funds and use; • Prepare reports, memos, and supporting documentation; • May act as Division Manager on a temporary basis, as assigned; and • Perform other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Education and experience equivalent to graduation from an accredited college or university with a Bachelor's Degree in Engineering, Economics, Public or Business Administration, Environmental Sciences, Finance or a closely-related field; AND • Three (3) years' experience leading, supervising, managing, and coordinating work including but not limited to, customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards; OR • Generation/Substation/Transmission and Distribution/System Operations Specialties: Three (3) years of experience in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Engineer, Manager, Lead Technician, or Foreperson, ACCEPTABLE SUBSTITUTION • For Generation/Substation/Transmission and Distribution/System Operations Specialties: additional years of experience in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, Lineworker, or working in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Manager, Lead Technician, or Foreperson may substitute for the degree requirement on a year for year basis up to four (4) years. • For Generation/Substation/Transmission and Distribution/System Operations Specialties: Two (2) years of experience working in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, or Lineworker may be substituted for one (1) year of experience as a lead, supervisor, or senior role up to six (6) years. • Two (2) years of experience in customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards may be substituted one (1) year of experience as a lead, supervisor, manager, and coordinator experience up to six (6) years. LICENSES/CERTIFICATIONS Possession of a valid Class C California driver's license is required at the time of appointment and for the duration of employment. DESIRABLE QUALIFICATIONS • An advanced degree in Engineering, Public or Business Administration, Environmental Sciences or related field is desirable. • When assigned to Systems and Project Management, a: Project Management Professional (PMP) certification from Project Management Institute (PMI) or an equivalent certification from accredited program is desirable. • When assigned to Generation/Substation/Transmission and Distribution/System Operations Specialties, experience working in a power plant, substation, transmission & distribution, or Electric System Control Center environment is desirable. • When assigned to Safety Compliance, an in depth knowledge of OSHA and CalOSHA standards is desirable. • When assigned to Environmental Compliance, an in-depth knowledge of Spill Prevention, Control and Countermeasures (SPCC), Air Permits, and Water Permits is desirable. OTHER REQUIREMENTS • Must be able to perform all of the essential functions of the job assignment. • Incumbents may be subject to initial and periodic comprehensive background checks. • May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. Other Requirements: Must be able to perform all of the essential functions of the job assignment. Incumbents may be subject to initial and periodic comprehensive background checks. May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to interview. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Local, State and Federal Laws related to environmental, safety, health, electrical system construction, maintenance, inspection, and NERC regulations pertaining Electric Utilities; • Best practice utility maintenance and project planning strategies and methods; • Cost-benefit and return on investment analysis for proposed programs • Basic understanding of Electric Utility economics, methodologies and principles; • Best practice utility compliance, maintenance and operations methods; • Electric department contract methodologies; • Project management tools and methodologies, including workload planning and budgeting; • Project and workload planning; • Preparation, negotiation, and administration of contracts and fiscal planning; • Negotiation techniques and strategies; • Principles and practices of customer service; • Research methods and statistical analysis; • Principles and practices of management, employee supervision, training, and performance evaluation; • Pertinent State, Federal, and Local laws and regulations for assigned specialty area; • Problem solving and conflict resolution practices and techniques; and • Office safety practices, procedures and standards. Ability to: • Develop, implement, and monitor programs and projects; • Effectively problem solve with various teams and management to improve and streamline processes; • Supervise staff in compliance with applicable Memorandum of Understandings • Analyze situations, identify problems, and exercise sound independent judgment within established guidelines; • Identify, research and gather relevant information from a variety of sources; • Collect and analyze data and prepare a variety of statistical and narrative reports; • Operate standard office equipment and learn City databases and software programs; • Develop and maintain electronic databases; • Effectively develop, negotiate, and monitor contracts; • Interpret and apply laws and regulations, policies and procedures; • Communicate clearly and effectively both orally and in writing and carry out oral and written instructions; • Prepare and present clear, concise and complex written and oral reports and presentations; • Develop and conduct effective public relations programs on assigned specialty; • Speak effectively before large groups of people; • Establish and maintain tactful, courteous and effective working relationships with those contacted in the course of work including the general public; • Work independently with minimal supervision; • Work effectively as a member of the department to achieve common goals and be able to deliver excellent customer service to both internal and external City clients; • Work effectively in time-sensitive situations and meet deadlines; • Coordinate multiple projects and complex tasks simultaneously; • Develop creative and practical solutions to complex and difficult problems; and • Bend, stoop, reach, carry, climb, and lift as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications will be reviewed on a weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on September 18, 2023. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description The Department: SVP currently provides over 600 Megawatts of power to residential and business customers within Santa Clara, of which 40 percent of comes from carbon-free renewable resources. In addition to using green energy from large-scale wind, solar, geothermal and hydroelectric projects outside of the area, SVP employs innovative ways to locally produce electricity by operating Thermal Generation facilities utilizing Simple Cycle, Combined Cycle, and Cogeneration technologies. It is the mission of Silicon Valley Power to be a progressive, service-oriented utility, offering reliable, competitively priced services for the benefit of Santa Clara and its customers. Being competitive in the marketplace with a continuous focus on customer service, SVP can provide economic value to the City of Santa Clara and its customers while maintaining low residential rates and offering competitive rates for all customers. The Positions: Silicon Valley Power is recruiting to fill various Electric Program Manager positions in the following specialties: Capital Project Management, Contracts, Distributed Energy Resources and Storage, Environmental, Safety, and System Operations. Capital Project Management The focus and priority of this position will be to perform complex professional project management work to support the successful completion of over $300 million in near-term capital improvement program projects to support electric utility load growth. The position is assigned to the customer development and project management unit which manages, plans, and oversees the development and implementation of the capital improvement program. This position will report to the Principal Electric Utility Engineer overseeing the System Expansion Program and will work collaboratively on the management of these critical projects. The individual will perform and manage the work related to planning, design, construction, operations, and maintenance of utility projects, including receiving stations, substations, electric transmission and distribution facilities, and other electrical infrastructure. The incumbent is expected to manage consultants and directly administer public works contracts. Experience in electric utility engineering, utility asset management, GIS and work order management system is desirable. Distinguishing Characteristics/Experience: Direct knowledge in managing, planning, and overseeing the development and implementation of Capital Improvement Program(s) (CIP). Ability to provide extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support. Experience in management, engineering, financial, high-level administrative planning and analysis, and/or project management experience. Contracts Portfolio The focus and priority of this position will be to perform complex professional work to support the development and management of SVP’s contracts portfolio. SVP’s operation requires hundreds of unique contracts including specialized services agreements, leases, agreements with customers for substation construction, funding and deposits, public works contracts, license agreements, power purchase and resource adequacy agreements, as well as other unique agreements. The position is assigned to the Business Services Division. The incumbent will both lead staff supporting contracts functions and have direct involvement in negotiating and reviewing contracts. Experience in utility contracts is desirable. Distinguishing Characteristics/Experience: Direct knowledge and experience in contracts review, negotiating, and management for a variety of contract types. Ability to providing extensive, in-depth, and specialized administrative, budgetary, financial, and compliance research, analysis, and support Experience in managing and assigning work to administrative and clerical staff. Distributed Energy Resources , Renewable Energy and Power Purchase Contracts This position develops and implements cutting edge programs entailing distributed and renewable generation, energy storage, demand response, and microgrids. Incumbents perform professional level, individual work in project development. Duties may include supervising and participating in the conduct of studies and surveys, data interpretation, forecasting, commodity purchasing, contract negotiation, pricing/rate making, engineering studies, development of policies and procedures, evaluating regulatory and legislative initiatives, preparing, reviewing, and managing budgets and operations. Commodity purchasing and contract negotiation may include evaluation and development of strategies for electricity generation, both distributed and utility scale. Incumbents may supervise management and non-management staff and act as project team leaders and manage programs and projects. Project management responsibilities include preparing RFPs, evaluating proposals, and managing contractors and consultants. Environmental This position will ensure the City’s compliance with applicable federal, state, and local regulatory agency requirements and guidelines pertaining to Air Quality, Water, Wastewater, Storm water, and Industrial waste. This position will work with staff across multiple Divisions to develop, implement, and perform procedures and guidelines designed to ensure compliance and develop staff. They will compose, compile, track, and analyze information related to regulatory, program, and compliance oversight. This position will act as SVP’s Subject Matter Expert and provide technical and functional advisement to Management and Staff concerning Environmental Compliance. This position requires in-depth knowledge of Federal, State, and Local laws/regulations. This position also requires the ability to forecast and identify compliance issues and to develop mitigation strategies to correct issues. The position will also assist in the development of budgets, service contracts and training programs. Safety This position establishes, implements, and enforces an effective department wide safety and compliance program that prevents injury and illness. They will work to ensure that employees, both management and non-management, comply with the rules and regulations of Federal, State and Local Regulatory Agencies, and that company safety and compliance policies and procedures are consistently followed. The position will also facilitate the development and completion of the department’s compliance and controls register, controls testing and auditing, standards development and review, horizon scanning for new and changing regulatory requirements, and serving as an OSHA subject matter for the department. The position will also assist in the development of budgets, service contracts and training programs. System Operations This position will administer programs for work management, maintenance monitoring and asset management focused in all areas of Utility Operations (Metering, Substations, Transmission and Distribution). This position will also be responsible for the performance, review, and implementation of improvements to these programs. The position will develop, maintain, and improve SVP’s Outage Management System. This position will work to ensure compliance with all applicable NERC standards and seek constant improvement in SVP Work and Safety standards affecting System Operations. The position will also assist in the development of budgets, service contracts and training programs. As a member of the City's Unclassified Service, this is an "at-will" position and the incumbent serves at the discretion of the City Manager. An incumbent in this classification: demonstrates strong ethical, professional, and service-oriented leadership and interpersonal skills; sets a good example; and correctly applies the tenets of the City's Code of Ethics and values. THIS RECRUITMENT MAY BE USED TO FILL MULTIPLE POSITIONS IN THIS, OR OTHER DIVISIONS OR DEPARTMENTS BESIDES THE POSITIONS LISTED BELOW. IF YOU ARE INTERESTED IN EMPLOYMENT IN THIS CLASSIFICATION, YOU SHOULD APPLY TO ENSURE YOU ARE CONSIDERED FOR ADDITIONAL OPPORTUNITIES THAT MAY UTILIZE THE APPLICANTS FROM THIS RECRUITMENT. MEETING THE MINIMUM QUALIFICATIONS DOES NOT GUARANTEE ADMITTANCE INTO THE EXAMINATION PROCESS. ONLY THE MOST QUALIFIED CANDIDATES WHO DEMONSTRATE THE BEST COMBINATION OF QUALIFICATIONS IN RELATION TO THE REQUIREMENTS AND DUTIES OF THE POSITION WILL BE INVITED TO TEST OR INTERVIEW. Typical Duties This description may not include all the duties listed below, nor do the examples cover all duties that may be performed. Under general direction, the incumbent will: • Plan, develop, implement, evaluate, and manage an assigned program or core department service area; Supervise subordinate supervisory, professional, technical, and/or clerical staff; participate in the selection, hiring, training, and coaching of staff; conduct performance evaluations; and implement disciplinary actions as required; • Research and analyze program operations to ensure effective utilization of resources and increase productivity of work, provide regular reporting measures, conduct presentations, and make recommendations to management; • Plan and implement work plans and projects for assigned area; • Oversee daily operations of assigned program area and safety ensuring that all applicable regulatory requirements are followed; • Develop and monitor resource models and/or programs in alignment with State, Federal and local regulations and policies; • Deliver and manage communications to internal and external customers; • Administer program budget, including budget preparation, forecasting, and monitoring expenses and revenue; • Plan, implement, and monitor program or service area goals and objectives in alignment with Department goals to ensure effective programming and operations; • Monitor and report on assigned area activities, including managing resources, tracking short and long-term work activities and provide recommendations to management staff to improve efficiency in assigned area; • Serve as the subject matter expert in assigned specialty and provides consultation to subordinates, vendors, and management on assigned area of expertise; • Set the standard for safety and adhere to all applicable safety and environmental standards and regulations, including City safety standards and policies; • May act as a representative of the Department in assigned program or service area; • Implement programs which may include such functions as scheduling, coordinating, and assigning staff to projects; • Oversee request for proposal processes, participate in the preparation of vendor contracts, negotiate contracts, and act as lead contract administrator for planned program objectives; • Prepare a variety of narrative and periodic reports to keep management informed of program/project status; • Implement program audit systems to ensure appropriate use of public funds; • Develop qualitative and quantitative measures to evaluate program/project financial status, customer satisfaction, contractor performance, and public relations; • Maintain current knowledge of external program trends and legislation to ensure necessary compliance; • May represent the Department and participate in regional and state efforts to meet compliance, legislative and societal goals; • Develop, implement and evaluate marketing and educational materials to present to internal and external customers; • Use City computer applications (including but not limited to Microsoft Suite) and databases to track program status and funds and use; • Prepare reports, memos, and supporting documentation; • May act as Division Manager on a temporary basis, as assigned; and • Perform other related duties as assigned. Minimum Qualifications EDUCATION AND EXPERIENCE • Education and experience equivalent to graduation from an accredited college or university with a Bachelor's Degree in Engineering, Economics, Public or Business Administration, Environmental Sciences, Finance or a closely-related field; AND • Three (3) years' experience leading, supervising, managing, and coordinating work including but not limited to, customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards; OR • Generation/Substation/Transmission and Distribution/System Operations Specialties: Three (3) years of experience in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Engineer, Manager, Lead Technician, or Foreperson, ACCEPTABLE SUBSTITUTION • For Generation/Substation/Transmission and Distribution/System Operations Specialties: additional years of experience in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, Lineworker, or working in a lead, supervisory, or senior role performing work, including but not limited to a Supervisor, Manager, Lead Technician, or Foreperson may substitute for the degree requirement on a year for year basis up to four (4) years. • For Generation/Substation/Transmission and Distribution/System Operations Specialties: Two (2) years of experience working in a role equivalent to, but not limited to a Control Room Operator, Electric Utility Technician, Engineer, or Lineworker may be substituted for one (1) year of experience as a lead, supervisor, or senior role up to six (6) years. • Two (2) years of experience in customer related programs, project management, building facilities management, or writing, developing or administering safety or environmental compliance standards may be substituted one (1) year of experience as a lead, supervisor, manager, and coordinator experience up to six (6) years. LICENSES/CERTIFICATIONS Possession of a valid Class C California driver's license is required at the time of appointment and for the duration of employment. DESIRABLE QUALIFICATIONS • An advanced degree in Engineering, Public or Business Administration, Environmental Sciences or related field is desirable. • When assigned to Systems and Project Management, a: Project Management Professional (PMP) certification from Project Management Institute (PMI) or an equivalent certification from accredited program is desirable. • When assigned to Generation/Substation/Transmission and Distribution/System Operations Specialties, experience working in a power plant, substation, transmission & distribution, or Electric System Control Center environment is desirable. • When assigned to Safety Compliance, an in depth knowledge of OSHA and CalOSHA standards is desirable. • When assigned to Environmental Compliance, an in-depth knowledge of Spill Prevention, Control and Countermeasures (SPCC), Air Permits, and Water Permits is desirable. OTHER REQUIREMENTS • Must be able to perform all of the essential functions of the job assignment. • Incumbents may be subject to initial and periodic comprehensive background checks. • May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. Other Requirements: Must be able to perform all of the essential functions of the job assignment. Incumbents may be subject to initial and periodic comprehensive background checks. May be required to work unusual hours and weekends in performance of their duties and be available on an "on call" basis. CONFLICT OF INTEREST Incumbents in this position are required to file a Conflict of Interest statement upon assuming office, annually and upon leaving office, in accordance with City Manager Directive 100. Meeting the minimum qualifications does not guarantee admittance into the examination process. Only the most qualified candidates who demonstrate the best combination of qualifications in relation to the requirements and duties of the position will be invited to interview. Federal law requires all employees to provide verification of their eligibility to work in this country. Please be informed that the City of Santa Clara will not sponsor, represent, or sign documents related to visa applications/transfers for H1B or any other type of visa which requires an employer application. Knowledge, Skills, and Abilities Knowledge of: • Local, State and Federal Laws related to environmental, safety, health, electrical system construction, maintenance, inspection, and NERC regulations pertaining Electric Utilities; • Best practice utility maintenance and project planning strategies and methods; • Cost-benefit and return on investment analysis for proposed programs • Basic understanding of Electric Utility economics, methodologies and principles; • Best practice utility compliance, maintenance and operations methods; • Electric department contract methodologies; • Project management tools and methodologies, including workload planning and budgeting; • Project and workload planning; • Preparation, negotiation, and administration of contracts and fiscal planning; • Negotiation techniques and strategies; • Principles and practices of customer service; • Research methods and statistical analysis; • Principles and practices of management, employee supervision, training, and performance evaluation; • Pertinent State, Federal, and Local laws and regulations for assigned specialty area; • Problem solving and conflict resolution practices and techniques; and • Office safety practices, procedures and standards. Ability to: • Develop, implement, and monitor programs and projects; • Effectively problem solve with various teams and management to improve and streamline processes; • Supervise staff in compliance with applicable Memorandum of Understandings • Analyze situations, identify problems, and exercise sound independent judgment within established guidelines; • Identify, research and gather relevant information from a variety of sources; • Collect and analyze data and prepare a variety of statistical and narrative reports; • Operate standard office equipment and learn City databases and software programs; • Develop and maintain electronic databases; • Effectively develop, negotiate, and monitor contracts; • Interpret and apply laws and regulations, policies and procedures; • Communicate clearly and effectively both orally and in writing and carry out oral and written instructions; • Prepare and present clear, concise and complex written and oral reports and presentations; • Develop and conduct effective public relations programs on assigned specialty; • Speak effectively before large groups of people; • Establish and maintain tactful, courteous and effective working relationships with those contacted in the course of work including the general public; • Work independently with minimal supervision; • Work effectively as a member of the department to achieve common goals and be able to deliver excellent customer service to both internal and external City clients; • Work effectively in time-sensitive situations and meet deadlines; • Coordinate multiple projects and complex tasks simultaneously; • Develop creative and practical solutions to complex and difficult problems; and • Bend, stoop, reach, carry, climb, and lift as necessary to perform assigned duties. Additional Information: You must answer all job-specific questions in order to be considered for this vacancy or your application will be deemed incomplete and withheld from further consideration. Applications must be filled out completely (i.e. do not write “see resume or personnel file.”) To receive consideration for the screening process, candidates must submit a 1) Cover Letter and, 2) Resume. Incomplete applications will not be accepted. Application packets may be submitted online through the “Apply Now” feature on the job announcement at www.santaclaraca.gov . Applications will be reviewed on a weekly basis for consideration to the position. If you are interested in applying you are encouraged to apply as soon as possible, before the position is closed. A first review of applications will be on September 18, 2023. The City of Santa Clara is an equal opportunity employer. Applicants for all job openings will be considered without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, veteran status or any other consideration made unlawful under any federal, state or local laws. The City of Santa Clara is committed to offering reasonable accommodations to job applicants with disabilities. If you need assistance or an accommodation due to a disability, please contact us at (408) 615-2080 or HumanResources@santaclaraca.gov . City of Santa Clara Benefit Summary Overview for Bargaining Unit #9 Miscellaneous Unclassified Management This summary provides a brief overview of the City of Santa Clara’s benefits available to Bargaining Unit #9 employees in 2024. In the event of any conflict between the information in this summary and the applicable official plan documents, City Manager’s Directives (CMDs), Personnel and Salary Resolution, or Memorandum of Understanding (MOU), the applicable official plan documents, CMDs, Personnel and Salary Resolution, or MOU will prevail over this summary. Benefits are subject to change. Retirement: Membership in the California Public Employees Retirement System (CalPERS) Classic Employees: 2.7% @ age 55 formula -employee pays 8.00% of gross pay, minus $61 bi-weekly New Employees: 2.0% @ age 62 formula - employee pays 7.00% of gross pay Medicare and Social Security (FICA) Employee pays 6.20% up to $10,397.40(Social Security) and 1.45% (Medicare) of gross pay Health Insurance: City contribution up to $2042.82/month, based on enrollment in a CalPERS health plan Employees electing health coverage with premiums above the City health contribution will pay additional premium costs from salary on a pre-tax basis Coverage is effective as early asthe first day of the monthafter date of hire If an employee enrolls in a plan with a premium that is less than $946.86/month, they will be paid the difference in cash Employees hired on or after 1/1/2023who opt-out of City-offered health insurance and provide annual attestation and acceptableproof of alternative required coverage for themselves and their tax family, if applicable, are eligible for a cash-in-lieu amount of $250/month. Contact Human Resources for more details Dental Insurance: Choice of two Delta Dental plans; enrollment is mandatory City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Vision Insurance: Choice of two VSP plans City pays lowest cost employee only plan; additional cost is paid by employee Coverage is effective as early asthe first day of the monthafter date of hire Voluntary Employee Beneficiary Association (VEBA): City contributes $50.00 a month toward employee’s VEBA account Account funds may be used to pay for qualified medical expenses after separation from the City and after age 50 (pre-tax) Life Insurance: City pays for $50,000 of Basic Life Insurance coverage Coverage is effective the first of the month after one calendar month of employment Additional optional insurance may be purchased by the employee for the employee, spouse, domestic partner, and/or dependent children State Disability Insurance (SDI): Employee pays 1.1% of gross pay (includes Paid Family Leave) 7 day waiting period. Weekly paid leave for absences due to non-work related injuries/illnesses. Benefit is based on past earnings. Refer to edd.ca.gov for more information Paid Family Leave (PFL): Up to 8 weeks of benefits within a 12-month period to care for a family member or to bond with a new child No waiting period. Weekly paid leave benefit. Benefit is based on past earnings. Refer to edd.ca.gov for more information Long Term Disability (LTD) Insurance: Benefit is 60% of basic wage up to $13,333; max $8,000/month City paid benefit. City pays $.207/$100 of insured earnings 60 calendar day waiting period Coverage is effective the first of the month after one calendar month of employment Deferred Compensation: Voluntary plan through Nationwide Retirement Solutions Employee may contribute up to the lesser of the IRS maximum or100% of gross compensation into a pre-tax 457(b) account or a post-tax Roth 457(b) account (or a combination of the two accounts) subject to IRS rules Flexible Spending Account (IRS Section 125 Plan): Employee may contribute up to $3,200per year in pre-tax dollars to a health care spending account Employee may contribute up to $5,000 per year in pre-tax dollars to a dependent care spending account Employee may contribute up to $315per month in pre-tax dollars to a commuter benefit plan Vacation: Vacation is accrued bi-weekly, cannot use vacation during first 6 months of City service For 1 -4 years of service: 10 days (80 hours)/year For 5 -9 years of service: 15 days (120 hours)/year For 10 - 15 years of service: 21 days (168 hours)/year For 16 - 20 years of service: 22 days (176 hours)/year For 21+ years of service: 24 days (192 hours)/year Maximum accrual is 480 hours Once per year, employees can elect to convert up to 80 hours of accrued vacation to cash to be paid out in up to two cash-outs the following calendar year Sick Leave: Sick leave is accrued bi-weekly for equivalent of 96 hours per calendar year with no maximum accrual Up to 48 hours/year of accumulated sick leave may be used for family illness Up to 32 hours/year of accumulated sick leave may be used for personal leave Employee may convert sick leave to vacation once per calendar year (annual maximum conversion is 96 hours sick to 48 hours vacation) Partial sick leave payoff provision on retirement depending on years of service Management Leave: 120 hours of management leave credited to employees each January 1st New employees hired between January 1st and June 30th receive 120 hours of management leave their first year New employees hired between July 1st and December 31st receive 60 hours of management leave their first year Unused management leave may be carried over from one calendar year to the next; however, an employee may never have more than 240 hours (calendar years 2021 through 2024) of “banked” management leave Holidays: Seventeen paid eight-hour holidays per year (13 & 4 holidays between 12/25 to 1/1 of following year) Mobile Communication Device Allowance: $80/month in lieu of carrying a City-issued cell phone Auto Allowance (an alternative to mileage reimbursement or use of a City vehicle): Department Heads receive $320/month (up to $520, with City Manager approval). Assistant Department Heads and Division Managers can receive $200/month (Up to $500 with City Manager approval) Tuition Reimbursement Program: Up to $2,000 per fiscal year for tuition reimbursement Employee Assistance Program: Confidential counseling to employees and dependents. Up to maximum of five (5) consultations per family member per incident per year City paid benefit Retiree Medical Reimbursement Program: Employees who retire from the City with at least ten (10) years of service shall receive reimbursement to help cover retiree single health insurance premiums. The reimbursement maximum includes the PEMHCA minimum. Up to age 65, retirees are eligible for reimbursement up to$416/month in 2024(amount adjusted annually) After age 65, retirees are eligible for reimbursement up to $249/month in 2024(amount adjusted annually) Alternate Work Schedule: An employee shall be eligible to work a 9/80 alternate work schedule according to the conditions, criteria, and requirements set forth in City Manager's Directive 71. Requests to work a 9/80 schedule shall be made through or by the Department Head to the City Manager. The City Manager must approve the schedule and the City Manager or Department Head (for employees other than Department Heads) may terminate the schedule at anytime. Closing Date/Time: Continuous
TEXAS PARKS AND WILDLIFE
Terlingua, Texas, United States
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Park/Historic Site Superintendent I-VI Army 11A Park/Historic Site Superintendent I-VI Navy 641X Park/Historic Site Superintendent I-VI Coast Guard No Military Crosswalk. Qualified veterans are encouraged to apply. Park/Historic Site Superintendent I-VI Marine Corps No Military Crosswalk. Qualified veterans are encouraged to apply. Park/Historic Site Superintendent I-VI Air Force 10C0, 30C0 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Adam Jarrett, (432) 426-3533 PHYSICAL WORK ADDRESS: Barton Warnock Center, 21800 FM 170, Terlingua, TX 79852 GENERAL DESCRIPTION Under the direction of the Big Bend Ranch Complex Superintendent, this position performs complex (journey-level) park/historic management work and is responsible for the preservation, protection, operation, and maintenance of the Barton Warnock Visitor Center and the River Corridor of Big Bend Ranch State Park. Responsibilities include, but are not limited to: cultural and natural resource stewardship; financial management; budget planning, preparation, and monitoring; revenue management; responsible for leading, promoting, and monitoring the guide service contract program; human resource management; oversees security and safety programs; oversees maintenance and repair of facilities, grounds, and equipment; provides customer service; conducts public relations; conducts marketing and promotion; guides and participates in interpretation and education; involved with special events, community outreach, volunteer development, and coordination of partnerships. Required to respond to on-call and other emergency situations. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE: Salary range is limited to a commissioned officer in the park management track prior to 9/1/2020. State Park Law Enforcement career ladder eligibility requirements must be met to advance from the base rate-of-pay. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from an accredited college or university with a Bachelor's degree. Experience: Three years experience in (1) natural/cultural resource management; or (2) interpretation or education; or (3) general maintenance; or (4) public safety; or (5) promotions or public relations or marketing. Two years experience as a supervisor or team leader. NOTE: Experience may have occurred concurrently. Licensure: Applicant must possess a valid State driver's license. ACCEPTABLE SUBSTITUTIONS: Education: Texas Parks and Wildlife Department (TPWD) employees hired prior to January 1, 1998, with no break in service and with a minimum of sixty semester hours earned may substitute two years of TPWD experience in park management, supervision or operations for the required degree. PREFERRED QUALIFICATIONS: Education: Graduation from an accredited college or university with a Bachelor's degree in Park Administration, Recreation and Parks, Wildlife/Fisheries Science, Natural and/or Cultural Resource Management, Forestry, Biology, Anthropology, Archaeology, or History. Experience: Experience with water quality monitoring and testing of the International Boundary and Water Commission; Experience as a park manager, supervisor or team leader; Experience in revenue or budget management. Licensure: Current Non-Commercial Pesticide Applicators license issued by the Texas Department of Agriculture. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of all phases of park administration operations; Knowledge of natural and cultural resource management; Knowledge of all phases of outdoor recreational activities; Knowledge of accounting/accountability of revenue collection; Knowledge of park administration; Knowledge of maintenance management; Knowledge of human resources management; Skill in using MS Word, Excel, PowerPoint, and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in public relations and outreach programming; Skill in developing marketing and promotional activities and special events; Skill in using standard office equipment; Skill in effective interaction with staff at all levels of the department and other State agencies and organizations; Skill in making independent, sound, and timely decisions; Skill in planning, assigning, and/or supervising the work of others; Skill in training others; Skill in the administration of business operations and facilities; Skill in overseeing equipment usage Skill in ground repairs and techniques; Ability to effectively coordinate the work of other employees while maintaining and fostering a team environment; Ability to provide direction guidance and oversight of all park programming, administration, and operations; Ability to effectively manage financial systems, accountability of budgets, purchasing processes, inventories, and agency property; Ability to monitor revenue collection, ensure accountability, and develop and enforce fiscal controls to prevent and detect fraudulent activity; Ability to work independently with little or no supervision; Ability to work under stressful conditions; Ability to coordinate maintenance, repair, or construction of park facilities and grounds, as well as maintenance and repair of equipment; Ability to enforce appropriate park rules and regulations in a fair and consistent manner; Ability to manage financial systems; Ability to supervise the work of others; Ability to conduct work activities in accordance with the TPWD safety program. WORKING CONDITIONS: Required to work in a public park with overnight camping and day use; Required to work hours other than 8:00 a.m. to 5:00 p.m., with days off other than Saturdays, Sundays and holidays; Required to respond to emergency and on-call situations; Required to carry a State-issued smart phone and be accessible and reachable. Must advise staff how you or a designee can be reached in your absence; Required to live on-site in State housing with a monthly deduction of $154.08. Housing rate is established by TPWD policy, calculated using federal guidelines, and may change according to market value; Required to perform work outdoors, occasionally in adverse weather conditions; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Required to travel 20% with possible overnight stays; May be required to operate a State vehicle; Non-smoking work environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 22, 2024, 11:59:00 PM
Apr 25, 2024
Full Time
TPWD MISSION To manage and conserve the natural and cultural resources of Texas and to provide hunting, fishing and outdoor recreation opportunities for the use and enjoyment of present and future generations. PLEASE NOTE: All applications must contain complete job histories, which includes job title, dates of employment (month/year) and hours worked per week, name of employer, supervisor's name and phone number and a description of duties performed. Job history and volunteer experience should be listed in the work history section of the application to receive credit towards meeting the minimum requirements. Part-time experience credit is prorated based on the duration and hours worked per week. Please indicate hours worked for part-time/temporary/seasonal experience. If this information is not submitted, your application will be considered incomplete. Applications with "See attached" or "See resume" will not be accepted in lieu of a completed application. Omission of data can be the basis for disqualification; you may state 'unknown' for any incomplete fields. If education is used to meet the minimum requirements of the job posting, a copy of a college transcript(s) issued from the registrar must be provided if you are selected for an interview. WATCH OUR VIDEO ON HOW TO APPLY FOR JOBS APPLICATIONS SUBMITTED THROUGH WORK IN TEXAS: Work In Texas (WIT) applicants must complete the supplemental questions to be considered for the posting. To complete the supplemental questions, go to CAPPS Recruit to register or login. CAPPS Recruit, https://capps.taleo.net/careersection/ex/jobsearch.ftl?lang=en MILITARY OCCUPATIONAL SPECIALTY CODES: Job Classification Service Military Specialty Park/Historic Site Superintendent I-VI Army 11A Park/Historic Site Superintendent I-VI Navy 641X Park/Historic Site Superintendent I-VI Coast Guard No Military Crosswalk. Qualified veterans are encouraged to apply. Park/Historic Site Superintendent I-VI Marine Corps No Military Crosswalk. Qualified veterans are encouraged to apply. Park/Historic Site Superintendent I-VI Air Force 10C0, 30C0 *More information on military occupational specialty codes can be found below: https://www.onetonline.org/crosswalk/MOC/ https://hr.sao.texas.gov/Compensation/MilitaryCrosswalk/MilitaryCrosswalkGuide.pdf MILITARY EMPLOYMENT PREFERENCE: If you choose to claim military employment preference as outlined by the State of Texas, you must complete the Military Employment Preference Survey and attach this form and required documentation referenced on this form at the time your application is submitted . If you have questions regarding this requirement, please visit our Military Employment Reference page at https://tpwd.texas.gov/jobs/veterans/ Required forms that will need to be attached with application for Military Employment Preference: 1. Veteran- DD214 showing honorable discharge. 2. Surviving spouse of a veteran who has not remarried- Marriage Certificate and DD Form 1300 or appropriate documentation. 3. Orphan of a veteran killed while on active duty- Birth Certificate and DD Form 1300 or appropriate documentation. 4. Spouse of a member of the US Armed Forces/Texas National Guard serving on Active Duty- Marriage Certificate and copy of spouses active duty military orders. 5. Spouse of a veteran with disability and is the primary income for household- Marriage Certificate, Veterans DD214, and VA Benefits Summary Letter showing disability rating. Documentation must be attached to the application before military preference can be granted. BENEFITS: Texas Parks and Wildlife offers a variety of benefits for employees such as generous paid time off, group insurance, retirement and pension, and frequent training and staff development opportunities. Other benefits include longevity pay, merit pay, deferred compensation, flexible benefit plans, 401K/457 retirement plans, direct deposit, telework, staggered work hours, Employee Assistance Program and a Return to Work Program. For new employees or rehires, health insurance is available the 1st of the following month after a 60-day waiting period. Click HERE to view our Benefits page. HIRING CONTACT: Adam Jarrett, (432) 426-3533 PHYSICAL WORK ADDRESS: Barton Warnock Center, 21800 FM 170, Terlingua, TX 79852 GENERAL DESCRIPTION Under the direction of the Big Bend Ranch Complex Superintendent, this position performs complex (journey-level) park/historic management work and is responsible for the preservation, protection, operation, and maintenance of the Barton Warnock Visitor Center and the River Corridor of Big Bend Ranch State Park. Responsibilities include, but are not limited to: cultural and natural resource stewardship; financial management; budget planning, preparation, and monitoring; revenue management; responsible for leading, promoting, and monitoring the guide service contract program; human resource management; oversees security and safety programs; oversees maintenance and repair of facilities, grounds, and equipment; provides customer service; conducts public relations; conducts marketing and promotion; guides and participates in interpretation and education; involved with special events, community outreach, volunteer development, and coordination of partnerships. Required to respond to on-call and other emergency situations. Works under general supervision, with moderate latitude for the use of initiative and independent judgment. Performs additional duties as assigned. Complies with all Agency, Division and Branch rules, regulations and procedures. NOTE: Salary range is limited to a commissioned officer in the park management track prior to 9/1/2020. State Park Law Enforcement career ladder eligibility requirements must be met to advance from the base rate-of-pay. Qualifications: MINIMUM QUALIFICATIONS: Education: Graduation from an accredited college or university with a Bachelor's degree. Experience: Three years experience in (1) natural/cultural resource management; or (2) interpretation or education; or (3) general maintenance; or (4) public safety; or (5) promotions or public relations or marketing. Two years experience as a supervisor or team leader. NOTE: Experience may have occurred concurrently. Licensure: Applicant must possess a valid State driver's license. ACCEPTABLE SUBSTITUTIONS: Education: Texas Parks and Wildlife Department (TPWD) employees hired prior to January 1, 1998, with no break in service and with a minimum of sixty semester hours earned may substitute two years of TPWD experience in park management, supervision or operations for the required degree. PREFERRED QUALIFICATIONS: Education: Graduation from an accredited college or university with a Bachelor's degree in Park Administration, Recreation and Parks, Wildlife/Fisheries Science, Natural and/or Cultural Resource Management, Forestry, Biology, Anthropology, Archaeology, or History. Experience: Experience with water quality monitoring and testing of the International Boundary and Water Commission; Experience as a park manager, supervisor or team leader; Experience in revenue or budget management. Licensure: Current Non-Commercial Pesticide Applicators license issued by the Texas Department of Agriculture. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of all phases of park administration operations; Knowledge of natural and cultural resource management; Knowledge of all phases of outdoor recreational activities; Knowledge of accounting/accountability of revenue collection; Knowledge of park administration; Knowledge of maintenance management; Knowledge of human resources management; Skill in using MS Word, Excel, PowerPoint, and Outlook; Skill in effective verbal and written communication; Skill in providing quality customer service in a courteous and professional manner; Skill in public relations and outreach programming; Skill in developing marketing and promotional activities and special events; Skill in using standard office equipment; Skill in effective interaction with staff at all levels of the department and other State agencies and organizations; Skill in making independent, sound, and timely decisions; Skill in planning, assigning, and/or supervising the work of others; Skill in training others; Skill in the administration of business operations and facilities; Skill in overseeing equipment usage Skill in ground repairs and techniques; Ability to effectively coordinate the work of other employees while maintaining and fostering a team environment; Ability to provide direction guidance and oversight of all park programming, administration, and operations; Ability to effectively manage financial systems, accountability of budgets, purchasing processes, inventories, and agency property; Ability to monitor revenue collection, ensure accountability, and develop and enforce fiscal controls to prevent and detect fraudulent activity; Ability to work independently with little or no supervision; Ability to work under stressful conditions; Ability to coordinate maintenance, repair, or construction of park facilities and grounds, as well as maintenance and repair of equipment; Ability to enforce appropriate park rules and regulations in a fair and consistent manner; Ability to manage financial systems; Ability to supervise the work of others; Ability to conduct work activities in accordance with the TPWD safety program. WORKING CONDITIONS: Required to work in a public park with overnight camping and day use; Required to work hours other than 8:00 a.m. to 5:00 p.m., with days off other than Saturdays, Sundays and holidays; Required to respond to emergency and on-call situations; Required to carry a State-issued smart phone and be accessible and reachable. Must advise staff how you or a designee can be reached in your absence; Required to live on-site in State housing with a monthly deduction of $154.08. Housing rate is established by TPWD policy, calculated using federal guidelines, and may change according to market value; Required to perform work outdoors, occasionally in adverse weather conditions; Must conform to TPWD dress and grooming standards, work rules, and safety procedures; Required to travel 20% with possible overnight stays; May be required to operate a State vehicle; Non-smoking work environment in State buildings and vehicles. TPWD IS AN EQUAL OPPORTUNITY EMPLOYER Closing Date: May 22, 2024, 11:59:00 PM
Minimum Qualifications Education and/or Equivalent Experience: Be at least 18 years of age. Graduation from an accredited high school or equivalent. Licenses and Certifications Required: Valid Texas Class C Driver License. Must obtain the appropriate class of Commercial Driver’s License with endorsements within one (1) year of employment. Positions in water distribution must obtain a Class D Water Operator License from TCEQ within one (1) year of employment. Positions in wastewater collection must obtain a Class I Wastewater Collection License from TCEQ within one (1) year of employment. For specified work groups, Respiratory Protection and Confined Space Entry training must be completed within six (6) months of employment. Notes to Applicants To learn more about what it means to be an Austin Water Pipeline Technician Worker and the benefits of working for Austin Water, please click here for our informational brochure. When completing the City of Austin employment application: A detailed, complete employment application helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for the position. Please detail on the application any previous employment that you wish to be considered as part of your qualifications. Provide each job title and employment dates for all jobs included on the application. Please include contact information for previous employers. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. Please note that we are not accepting resumes so a complete application is essential. If you are selected to interview: Your skills and competencies for this job will be assessed prior to being invited to an in-person interview. General Pre-Employment Requirements: If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. If you are identified as a top candidate, verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. Driving Requirement: This position requires a Valid Texas Class “C” or the ability to acquire one by your hire date. Must be able to obtain the appropriate class of Commercial Driver’s License with endorsements within ninety (90) days of employment. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Applicants must be at least 18 years old, hold a current applicable driver’s license, and have no more than six (6) points assessed on Driver Record Evaluation ( DRE ). Please review the City of Austin Driving Standards to assess your driving record. DRE will be verified through the Department of Public Safety. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards. Commercial Driver’s License This position requires that newly hired employees must be able to obtain appropriate class of Commercial Driver’s License with endorsements within ninety days of employment. Employees must comply with the Alcohol and Controlled Substance Testing rules as outlined by the City of Austin Alcohol and Drug Policy for Drivers of Commercial Motor Vehicles. Work Environment This position is in a heavy industrial setting and requires performing all duties associated with operating heavy equipment outdoors in all weather conditions including extreme heat, cold and rain. This position will include cross training in operations of various equipment. Position will require adaptability and willingness to change or modify work load on demand and multitask. Position requires working in environments which may have hazardous situations. Confined Space Entry Requirements Candidates must be able to work in environments which may have hazardous atmospheres or in confined spaces where there is limited or restricted means for entry and exit, or where the activities of an employee are hindered. Candidates must be able to qualify for Austin Water’s Respiratory Protection Program. Physical Requirements This position will require that you be able to perform duties with confidence climbing heights of up to 20 feet on ladders that support up to 300 lbs., descending into confined spaces up to 100 feet deep with the use of a SRL Body Harness that supports up to 283 lbs., including 18 lbs. of equipment, and lifting and/or carrying equipment or supplies weighing up to 50 lbs., unassisted. Pre-Employment Testing Requirements Selected candidates will be required to complete and pass a physical exam and drug and alcohol screening test. Successful candidates must pass a pre-employment Functional (FC) strength/agility test (with or without accommodations) to be considered for this position. All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Working with Austin Water provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more - click HERE for more information. Pay Range $20.80 - $22.88 per hour, based on experience Hours Positions hours Monday - Friday; 6:30 a.m. - 2:30 p.m. (On call rotation 8:30 a.m. - 5:00 p.m.) All employees are required to be available for overtime, call-back, and on-call for emergency response on nights, weekends, and holidays. Job Close Date 04/30/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Temporary (No benefits) Grant Funded or Pooled Position Not Applicable Category Technical Location North Service Center - 901 W. Koenig, Austin, Texas 78756 Preferred Qualifications Preferred Experience: Experience working in all weather conditions including extreme heat, cold, and rain Experience using hand tools and power tools Knowledge of safety practices and procedures Experience interacting directly with customers and providing a high level of customer service Experience using blueprints, construction documents, underground utility drawings, map grids, or computerized mapping software Experience setting up temporary traffic control devices Computer navigation skills and familiarity with a computer work order system Experience operating heavy equipment such a backhoe, mini-excavator, skid steer, etc. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists in the basic operation, inspection, and maintenance of a variety of vehicles and heavy equipment. Assists in the operation, calibration, troubleshooting, maintenance, and minor repair of a variety of electronics, hand, electrical, pneumatic, and mechanical power tools and equipment. Assists in the set-up, operation, and maintenance of various safety-related equipment according to utility safety procedures and SOPs. Assists in asset control and inventory activities and supports crew members on job sites. Assists in reading and interpreting maps, plans, drawings, meters, gauges, and videos. Performs labor intensive work and assists in excavation, repair, and replacement of water and wastewater infrastructure. Assists in the completion of paperwork, forms, and reports as necessary. Learns how to respond to citizen questions, concerns, and complaints. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of basic math including addition, subtraction, multiplication, and division of whole numbers, decimals, fractions, and percentages. Skill in reading diagrams and technical drawings. Skill in using hand tools and power tools. Skill in operating a motor vehicle and motorized equipment. Ability to meet and maintain driver eligibility standards detailed in the City of Austin Driver Safety. Program while driving personal and City of Austin vehicles on official business. Ability to act as a member of a confined space entry team and perform maintenance tasks in confined spaces up to 100 feet deep with the use of an SRL Body Harness that supports up to 283 pounds as designated by work area. Ability to use SCBA , respirator, and other confined space equipment as designated by work area. Ability to perform construction and maintenance tasks that require lifting and carrying equipment and supplies within up to fifty (50) pounds unassisted. Ability to safely perform operations and maintenance tasks that may require working in hazardous environments with exposure to hazardous chemicals, solvents, and adverse weather conditions. Ability to understand and follow written and verbal instructions. Ability to read and follow technical guidelines and standard operating procedures. Ability to work various shifts, on-call, and/or call back hours. Ability to perform construction and maintenance tasks that require climbing to heights of up to twenty (20) feet on ladders that support up to 300 pounds. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Austin Water Pipeline Technician Worker position are: Be at least 18 years of age. Graduation from an accredited high school or equivalent. Do you meet these minimum qualifications? Yes No * This position requires you to work various shifts including Holidays, weekends, nights and on-call rotation. Are you able to comply with this requirement? Yes No * This position will require that you be able to perform duties with confidence climbing heights in excess of 20 feet on ladders that support up to 300 lbs., descending into confined spaces up to 30 feet deep with the use of a SRL Body Harness that supports up to 265 lbs., and lifting and or carrying equipment or supplies weighting up to 50 lbs., unassisted. Will you be able to fulfill these essential job functions with or without reasonable accommodations? Yes No * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position will require you to obtain an appropriate Commercial Driver License (CDL) with endorsements within 1 year of employment with the City. Please select from the following: I have a current Class A CDL I have a current Class B CDL I am able to obtain appropriate CDL with endorsements within 1 year of hire I am not able to obtain appropriate CDL with endorsements within 1 year of hire * How many years of experience do you have in general construction maintenance, general underground utility construction maintenance, or plumbing? None Less than 1 year 1 - 2 years 2 - 4 years 4 -6 years More than 6 years * What is your level of work experience doing manual labor outdoors in extreme heat, cold, rain, and/or inclement weather? My job(s) involved doing manual labor outdoors in extreme and inclement weather 5% - 25% of the time. My job(s) involved doing manual labor outdoors in extreme and inclement weather 26% - 50% of the time. My job(s) involved doing manual labor outdoors in extreme and inclement weather 51% - 75% of the time. My job(s) involved doing manual labor outdoors in extreme and inclement weather 76% - 100% of the time. None of my jobs involved doing manual labor outdoors in extreme and inclement weather. * What is your level of skill and/or knowledge of safety practices and/or procedure? Basic: First/Aid/CPR, learned/used in a class, know who to notify in case of emergency Intermediate: Taken at least one safety training course or orientation, familiarity with SDS, spill response Advanced: Have certification(s), familiar with appropriate PPE for specific situations, can act as first responder None * Do you have any experience working with traffic barricades, cones or other traffic control devices? Yes No * Describe your experience with a computerized maintenance management system or online work order system. None Basic: completing assigned work orders or service requests, entering notes and follow-up information, reading assignments Intermediate: assigning labor and parts costs, entering meter read information, investigating prior work for an address/customer Advanced: creation of a service request or work order, entering a follow-up task, plus all of above items * Which most closely describes your level of experience working with heavy equipment (e.g. backhoes, excavators, skid steers, etc.)? None Fundamental: Observed operation; operated less than twice in a six month period; practiced on personal property without supervision; practiced on City property with supervision Basic: Taken an intro level class; operate approximately once a month with supervision; knowledge of pre/post trip checklist Intermediate: Taken a week-long class (or longer); operate at least once a week with minimal supervision; excavate around underground utilities at least once a week with minimal supervision Advanced: Certified operator or trainer; ability to excavate and maneuver around underground utilities without supervision' operate multiple times in a week without supervision Optional & Required Documents Required Documents Resume Optional Documents
Apr 17, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Be at least 18 years of age. Graduation from an accredited high school or equivalent. Licenses and Certifications Required: Valid Texas Class C Driver License. Must obtain the appropriate class of Commercial Driver’s License with endorsements within one (1) year of employment. Positions in water distribution must obtain a Class D Water Operator License from TCEQ within one (1) year of employment. Positions in wastewater collection must obtain a Class I Wastewater Collection License from TCEQ within one (1) year of employment. For specified work groups, Respiratory Protection and Confined Space Entry training must be completed within six (6) months of employment. Notes to Applicants To learn more about what it means to be an Austin Water Pipeline Technician Worker and the benefits of working for Austin Water, please click here for our informational brochure. When completing the City of Austin employment application: A detailed, complete employment application helps us to better evaluate your qualifications, and will be used to determine salary if you are selected for the position. Please detail on the application any previous employment that you wish to be considered as part of your qualifications. Provide each job title and employment dates for all jobs included on the application. Please include contact information for previous employers. Your work history should include the duties you performed, any supervisory or lead responsibilities, and any equipment or computer software used. Please note that we are not accepting resumes so a complete application is essential. If you are selected to interview: Your skills and competencies for this job will be assessed prior to being invited to an in-person interview. General Pre-Employment Requirements: If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. If you are identified as a top candidate, verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. Driving Requirement: This position requires a Valid Texas Class “C” or the ability to acquire one by your hire date. Must be able to obtain the appropriate class of Commercial Driver’s License with endorsements within ninety (90) days of employment. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Applicants must be at least 18 years old, hold a current applicable driver’s license, and have no more than six (6) points assessed on Driver Record Evaluation ( DRE ). Please review the City of Austin Driving Standards to assess your driving record. DRE will be verified through the Department of Public Safety. Job Offer is contingent on having a driving record that meets the City’s Driver Record Evaluation Standards. Commercial Driver’s License This position requires that newly hired employees must be able to obtain appropriate class of Commercial Driver’s License with endorsements within ninety days of employment. Employees must comply with the Alcohol and Controlled Substance Testing rules as outlined by the City of Austin Alcohol and Drug Policy for Drivers of Commercial Motor Vehicles. Work Environment This position is in a heavy industrial setting and requires performing all duties associated with operating heavy equipment outdoors in all weather conditions including extreme heat, cold and rain. This position will include cross training in operations of various equipment. Position will require adaptability and willingness to change or modify work load on demand and multitask. Position requires working in environments which may have hazardous situations. Confined Space Entry Requirements Candidates must be able to work in environments which may have hazardous atmospheres or in confined spaces where there is limited or restricted means for entry and exit, or where the activities of an employee are hindered. Candidates must be able to qualify for Austin Water’s Respiratory Protection Program. Physical Requirements This position will require that you be able to perform duties with confidence climbing heights of up to 20 feet on ladders that support up to 300 lbs., descending into confined spaces up to 100 feet deep with the use of a SRL Body Harness that supports up to 283 lbs., including 18 lbs. of equipment, and lifting and/or carrying equipment or supplies weighing up to 50 lbs., unassisted. Pre-Employment Testing Requirements Selected candidates will be required to complete and pass a physical exam and drug and alcohol screening test. Successful candidates must pass a pre-employment Functional (FC) strength/agility test (with or without accommodations) to be considered for this position. All Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Working with Austin Water provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more - click HERE for more information. Pay Range $20.80 - $22.88 per hour, based on experience Hours Positions hours Monday - Friday; 6:30 a.m. - 2:30 p.m. (On call rotation 8:30 a.m. - 5:00 p.m.) All employees are required to be available for overtime, call-back, and on-call for emergency response on nights, weekends, and holidays. Job Close Date 04/30/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Temporary (No benefits) Grant Funded or Pooled Position Not Applicable Category Technical Location North Service Center - 901 W. Koenig, Austin, Texas 78756 Preferred Qualifications Preferred Experience: Experience working in all weather conditions including extreme heat, cold, and rain Experience using hand tools and power tools Knowledge of safety practices and procedures Experience interacting directly with customers and providing a high level of customer service Experience using blueprints, construction documents, underground utility drawings, map grids, or computerized mapping software Experience setting up temporary traffic control devices Computer navigation skills and familiarity with a computer work order system Experience operating heavy equipment such a backhoe, mini-excavator, skid steer, etc. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists in the basic operation, inspection, and maintenance of a variety of vehicles and heavy equipment. Assists in the operation, calibration, troubleshooting, maintenance, and minor repair of a variety of electronics, hand, electrical, pneumatic, and mechanical power tools and equipment. Assists in the set-up, operation, and maintenance of various safety-related equipment according to utility safety procedures and SOPs. Assists in asset control and inventory activities and supports crew members on job sites. Assists in reading and interpreting maps, plans, drawings, meters, gauges, and videos. Performs labor intensive work and assists in excavation, repair, and replacement of water and wastewater infrastructure. Assists in the completion of paperwork, forms, and reports as necessary. Learns how to respond to citizen questions, concerns, and complaints. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of basic math including addition, subtraction, multiplication, and division of whole numbers, decimals, fractions, and percentages. Skill in reading diagrams and technical drawings. Skill in using hand tools and power tools. Skill in operating a motor vehicle and motorized equipment. Ability to meet and maintain driver eligibility standards detailed in the City of Austin Driver Safety. Program while driving personal and City of Austin vehicles on official business. Ability to act as a member of a confined space entry team and perform maintenance tasks in confined spaces up to 100 feet deep with the use of an SRL Body Harness that supports up to 283 pounds as designated by work area. Ability to use SCBA , respirator, and other confined space equipment as designated by work area. Ability to perform construction and maintenance tasks that require lifting and carrying equipment and supplies within up to fifty (50) pounds unassisted. Ability to safely perform operations and maintenance tasks that may require working in hazardous environments with exposure to hazardous chemicals, solvents, and adverse weather conditions. Ability to understand and follow written and verbal instructions. Ability to read and follow technical guidelines and standard operating procedures. Ability to work various shifts, on-call, and/or call back hours. Ability to perform construction and maintenance tasks that require climbing to heights of up to twenty (20) feet on ladders that support up to 300 pounds. Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Austin Water Pipeline Technician Worker position are: Be at least 18 years of age. Graduation from an accredited high school or equivalent. Do you meet these minimum qualifications? Yes No * This position requires you to work various shifts including Holidays, weekends, nights and on-call rotation. Are you able to comply with this requirement? Yes No * This position will require that you be able to perform duties with confidence climbing heights in excess of 20 feet on ladders that support up to 300 lbs., descending into confined spaces up to 30 feet deep with the use of a SRL Body Harness that supports up to 265 lbs., and lifting and or carrying equipment or supplies weighting up to 50 lbs., unassisted. Will you be able to fulfill these essential job functions with or without reasonable accommodations? Yes No * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City’s Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No * This position will require you to obtain an appropriate Commercial Driver License (CDL) with endorsements within 1 year of employment with the City. Please select from the following: I have a current Class A CDL I have a current Class B CDL I am able to obtain appropriate CDL with endorsements within 1 year of hire I am not able to obtain appropriate CDL with endorsements within 1 year of hire * How many years of experience do you have in general construction maintenance, general underground utility construction maintenance, or plumbing? None Less than 1 year 1 - 2 years 2 - 4 years 4 -6 years More than 6 years * What is your level of work experience doing manual labor outdoors in extreme heat, cold, rain, and/or inclement weather? My job(s) involved doing manual labor outdoors in extreme and inclement weather 5% - 25% of the time. My job(s) involved doing manual labor outdoors in extreme and inclement weather 26% - 50% of the time. My job(s) involved doing manual labor outdoors in extreme and inclement weather 51% - 75% of the time. My job(s) involved doing manual labor outdoors in extreme and inclement weather 76% - 100% of the time. None of my jobs involved doing manual labor outdoors in extreme and inclement weather. * What is your level of skill and/or knowledge of safety practices and/or procedure? Basic: First/Aid/CPR, learned/used in a class, know who to notify in case of emergency Intermediate: Taken at least one safety training course or orientation, familiarity with SDS, spill response Advanced: Have certification(s), familiar with appropriate PPE for specific situations, can act as first responder None * Do you have any experience working with traffic barricades, cones or other traffic control devices? Yes No * Describe your experience with a computerized maintenance management system or online work order system. None Basic: completing assigned work orders or service requests, entering notes and follow-up information, reading assignments Intermediate: assigning labor and parts costs, entering meter read information, investigating prior work for an address/customer Advanced: creation of a service request or work order, entering a follow-up task, plus all of above items * Which most closely describes your level of experience working with heavy equipment (e.g. backhoes, excavators, skid steers, etc.)? None Fundamental: Observed operation; operated less than twice in a six month period; practiced on personal property without supervision; practiced on City property with supervision Basic: Taken an intro level class; operate approximately once a month with supervision; knowledge of pre/post trip checklist Intermediate: Taken a week-long class (or longer); operate at least once a week with minimal supervision; excavate around underground utilities at least once a week with minimal supervision Advanced: Certified operator or trainer; ability to excavate and maneuver around underground utilities without supervision' operate multiple times in a week without supervision Optional & Required Documents Required Documents Resume Optional Documents