CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posted until filled Salary commensurate with experience At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. General Description The Deputy Commissioner of the Office of Linear Infrastructure Operations (OLIO) reports to and is responsible for supporting the Commissioner in the implementation of the Department of Watershed Management’s vision, mission, core values and strategic business plans including providing annual updates to a Service Delivery strategy, the Department’s Strategic Asset Management Plan as well as short and long-term linear infrastructure capital improvement needs. The Deputy Commissioner of OLIO provides direct and indirect supervision to maintain the linear assets of the City of Atlanta’s Drinking Water System comprised of 2,700 miles of water main, 25,000 hydrants, 62,200 valves and other appurtenances; as well as 1,900 miles of sewer pipe, 47,000 manholes and 47,300 storm inlets. The Deputy Commissioner is also responsible for directing, supervising and providing strategic leadership for the divisions within OLIO including: Water Distribution Wastewater Collection Technical Services Operational Support Services Administrative Support Services Oversees all aspects of water and sewer linear infrastructure operation and maintenance including investigations, routine and preventive maintenance, compliance requirements, and customer relations. Develops and maintains policies and procedures for water and sewer operation and maintenance. Oversees work load assignments; coordinates activities with other City departments, other utilities, and the public; provides direct and indirect supervision of staff. Leads workflow process analysis and operational improvement measures as required; identifies and relevant technology innovations for implementation. Expected to exercise considerable judgment in supervising, coordinating, and monitoring the work of staff assigned to the Office of Linear Infrastructure Operations. The incumbent is expected to ensure timeliness of response and resolution of linear infrastructure issues, work quality and minimizing disruptions of service. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Provides strategic and operating direction to OLIO. Establishes priorities and plans for execution. Tracks and reports operational performance against service level agreements. Planning, directing, coordinating and supervising the repair and maintenance of water distribution and wastewater collection systems assets. Focuses on optimizing operations and creating consistent effective maintenance programs and processes. Manages Office staff selection, deployment and development. Provides effective coaching and employee relations counseling. Serves as an active member of the department senior leadership team. Works collaboratively with peers and diverse stakeholders to advance strategic and operational objectives. Provides oversight for the operations, repair and maintenance of the infrastructure for the delivery of potable water and collection of wastewater Plans programs and implements complete maintenance repair and construction processes Coordinates maintenance and construction work with Division Directors and provides technical assistance Day to day management of the OLIO’s operating budget, personnel, equipment, and facilities; assists with development of CIP budget requests; prepares specifications for major capital expenditures including operating equipment and fleet vehicles Prepares technical operational reports Analyzes data from various data sources such as water system compliance testing, maintenance and repair work orders, and data from other appropriate databases; determines trends, identifies issues, and recommends any needed changes to system operations and maintenance approach Supervises employees including selecting or recommending selection, training, assigning and evaluating work, counseling, disciplining, and/or termination or recommending termination Answers technical questions and advises the public and other governmental agencies on distribution and wastewater collection system policies and procedures Coordinates OLIO’s preventative maintenance and repair program Responds to complaints or requests for information from customers Establish effective cross-department processes and procedures, where necessary, to support and deliver effective utility metering, billing and collection services. Oversight of Watershed Dispatch Center for timely response and resolution to incidents including water emergencies. Work collaboratively with DWM Deputy Commissioners and other Department Managers to identify and execute on potential service enhancements and opportunities. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of water and wastewater utility operation and maintenance functions for a public water utility. Comprehensive knowledge of the principles, practices, and field application techniques used in the maintenance of water distribution and wastewater collection systems including the use of maintenance management systems. Demonstrated ability to plan, direct and coordinate complex maintenance and maintenance management projects and programs. Strong analytical, planning, and project management skills. Knowledge of Asset Management principles and practices. Ability to synthesize data and translate insights into relevant, actionable, strategic, and tactical recommendations. Ability to perform as a leader/coach in the development of staff and actively supervise personnel engaged in utility maintenance and repair operations. Ability to effectively present ideas and reports both verbally and in writing. Ability to establish and maintain effective working relationships with public officials, employees and the general public. Excellent interpersonal, communication and change management skills Excellent leadership skills. Ability to select, deploy and develop a large team to achieve results. Skill in developing managerial and leadership skills in subordinate technical and operating staff. Dispute resolution and diplomacy; ability to establish and maintain effective working relationships with direct reports and front-line staff. Ability to manage multiple priorities and projects. Ability to maintain composure and meet deadlines in stressful situations. Able to adapt to change. Strong emphasis on continuous process improvement. Demonstrated ability to work both autonomously and as part of a team in a fast-paced environment. Minimum Qualifications - Education and Experience Bachelor’s degree in civil, sanitary or environmental engineering, business administration or a related field A minimum of ten years of experience in the operations, maintenance, management and/or design of large-scale utility infrastructure A minimum of four years of supervisory experience in water and wastewater utility systems maintenance and rehabilitation at the level of department head, division head, or senior manager in a utility maintenance organization Preferences Demonstrated experience in water and wastewater utility systems maintenance and rehabilitation at the level of department head, division head, or senior manager in a large utility maintenance organization State of Georgia Water Distribution and/or Wastewater Collections Certification
Mar 08, 2024
Full Time
Posted until filled Salary commensurate with experience At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. General Description The Deputy Commissioner of the Office of Linear Infrastructure Operations (OLIO) reports to and is responsible for supporting the Commissioner in the implementation of the Department of Watershed Management’s vision, mission, core values and strategic business plans including providing annual updates to a Service Delivery strategy, the Department’s Strategic Asset Management Plan as well as short and long-term linear infrastructure capital improvement needs. The Deputy Commissioner of OLIO provides direct and indirect supervision to maintain the linear assets of the City of Atlanta’s Drinking Water System comprised of 2,700 miles of water main, 25,000 hydrants, 62,200 valves and other appurtenances; as well as 1,900 miles of sewer pipe, 47,000 manholes and 47,300 storm inlets. The Deputy Commissioner is also responsible for directing, supervising and providing strategic leadership for the divisions within OLIO including: Water Distribution Wastewater Collection Technical Services Operational Support Services Administrative Support Services Oversees all aspects of water and sewer linear infrastructure operation and maintenance including investigations, routine and preventive maintenance, compliance requirements, and customer relations. Develops and maintains policies and procedures for water and sewer operation and maintenance. Oversees work load assignments; coordinates activities with other City departments, other utilities, and the public; provides direct and indirect supervision of staff. Leads workflow process analysis and operational improvement measures as required; identifies and relevant technology innovations for implementation. Expected to exercise considerable judgment in supervising, coordinating, and monitoring the work of staff assigned to the Office of Linear Infrastructure Operations. The incumbent is expected to ensure timeliness of response and resolution of linear infrastructure issues, work quality and minimizing disruptions of service. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Provides strategic and operating direction to OLIO. Establishes priorities and plans for execution. Tracks and reports operational performance against service level agreements. Planning, directing, coordinating and supervising the repair and maintenance of water distribution and wastewater collection systems assets. Focuses on optimizing operations and creating consistent effective maintenance programs and processes. Manages Office staff selection, deployment and development. Provides effective coaching and employee relations counseling. Serves as an active member of the department senior leadership team. Works collaboratively with peers and diverse stakeholders to advance strategic and operational objectives. Provides oversight for the operations, repair and maintenance of the infrastructure for the delivery of potable water and collection of wastewater Plans programs and implements complete maintenance repair and construction processes Coordinates maintenance and construction work with Division Directors and provides technical assistance Day to day management of the OLIO’s operating budget, personnel, equipment, and facilities; assists with development of CIP budget requests; prepares specifications for major capital expenditures including operating equipment and fleet vehicles Prepares technical operational reports Analyzes data from various data sources such as water system compliance testing, maintenance and repair work orders, and data from other appropriate databases; determines trends, identifies issues, and recommends any needed changes to system operations and maintenance approach Supervises employees including selecting or recommending selection, training, assigning and evaluating work, counseling, disciplining, and/or termination or recommending termination Answers technical questions and advises the public and other governmental agencies on distribution and wastewater collection system policies and procedures Coordinates OLIO’s preventative maintenance and repair program Responds to complaints or requests for information from customers Establish effective cross-department processes and procedures, where necessary, to support and deliver effective utility metering, billing and collection services. Oversight of Watershed Dispatch Center for timely response and resolution to incidents including water emergencies. Work collaboratively with DWM Deputy Commissioners and other Department Managers to identify and execute on potential service enhancements and opportunities. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of water and wastewater utility operation and maintenance functions for a public water utility. Comprehensive knowledge of the principles, practices, and field application techniques used in the maintenance of water distribution and wastewater collection systems including the use of maintenance management systems. Demonstrated ability to plan, direct and coordinate complex maintenance and maintenance management projects and programs. Strong analytical, planning, and project management skills. Knowledge of Asset Management principles and practices. Ability to synthesize data and translate insights into relevant, actionable, strategic, and tactical recommendations. Ability to perform as a leader/coach in the development of staff and actively supervise personnel engaged in utility maintenance and repair operations. Ability to effectively present ideas and reports both verbally and in writing. Ability to establish and maintain effective working relationships with public officials, employees and the general public. Excellent interpersonal, communication and change management skills Excellent leadership skills. Ability to select, deploy and develop a large team to achieve results. Skill in developing managerial and leadership skills in subordinate technical and operating staff. Dispute resolution and diplomacy; ability to establish and maintain effective working relationships with direct reports and front-line staff. Ability to manage multiple priorities and projects. Ability to maintain composure and meet deadlines in stressful situations. Able to adapt to change. Strong emphasis on continuous process improvement. Demonstrated ability to work both autonomously and as part of a team in a fast-paced environment. Minimum Qualifications - Education and Experience Bachelor’s degree in civil, sanitary or environmental engineering, business administration or a related field A minimum of ten years of experience in the operations, maintenance, management and/or design of large-scale utility infrastructure A minimum of four years of supervisory experience in water and wastewater utility systems maintenance and rehabilitation at the level of department head, division head, or senior manager in a utility maintenance organization Preferences Demonstrated experience in water and wastewater utility systems maintenance and rehabilitation at the level of department head, division head, or senior manager in a large utility maintenance organization State of Georgia Water Distribution and/or Wastewater Collections Certification
Minimum Qualifications Education and/or Equivalent Experience: Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience. Experience may substitute for education up to two (2) years Licenses or Certifications: Valid Texas Driver’s License depending on assignment. Notes to Applicants The IT Infrastructure Engineer ( OSP Fiber Infrastructure Engineer) reports to the IT Manager in the Network - Fiber and Wireless business unit. This position installs, tests, maintains, documents and troubleshoots the critical infrastructure fiber optic networks that transport relay protection, corporate, and SCADA systems. The IT Infrastructure Engineer communicates and collaborates with both internal and external customers. This position requires: call-back and on-call assignments ability to travel to more than one work location. Essential Job Functions: Works on OSP fiber field crew performing fiber installation, splicing, testing, maintenance, and troubleshooting activities. Documents complex network architecture integrating and schematically depicting fiber optic architectures for capture into complete network configuration documents. Draws plans, diagrams, graphs, tables, charts, and maps using drafting and drawing tools. Conducts field checks and audits to verify correctness of data. Reviews and evaluates various reports and studies. Maintains project files and records. Designs and plans layout of projects to includes drawings, designs, and specification documents. Analyzes, integrates, recommends, communicates, and supports design solutions to resolve advanced fiber optic network issues. I MPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. DRIVING REQUIREMENT : This position requires a valid Class C Texas driver’s license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. HYBRID TELEWORK SCHEDULE : Effective November 17, 2023 - IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department. Pay Range Commensurate Hours Work Schedule Notes: Monday - Friday 8:00 a.m. to 5:00 p.m. - 40 Hour Work Week. Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 05/18/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Dr. Austin, Texas 78741 Preferred Qualifications Preferred Qualifications: Experience interpreting complex wiring diagrams. Experience with assisting on complex fiber interconnections in a field setting. Experience with fiber testing equipment- OTDR , Loss Testers, Power meters, VFL (visual fault locator), fiber scopes. Experience using fiber fusion splicers. Experience with OPGW , ADSS , and duct fiber cables. Experience installing fiber cable. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Maintains, monitors, and supports the infrastructure environment and/or facilities. Works on one or more base work initiatives. Follows defined procedures to monitor systems and resolve problems. May support one or more systems or applications of low to medium complexity (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility. May participate in short- term planning efforts and business needs analysis with stakeholders and IT groups. Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes and performs a health check based on checklists. Monitors system-operating capacity in terms of disk space, storage, and CPU utilization and hardware/software activities and resource utilization for capacity planning. Analyzes and reports on operational metrics to understand performance and to ensure success in process improvements. Provides Tier III support and is part of the on-call rotation. Occasional travel may be required. Troubleshoots problems by analyzing root causes and evaluating multiple options. Monitors ticketing queue and responds to service requests or incidents. Develops scripted solutions and automation. Coordinates installation and maintenance work with outside vendors as needed. Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implemented. Systems Discipline Additional Duties and Responsibilities Installs, configures and maintains virtual and physical server and software components. Collects and maintains tracking and configuration documentation and plans. Administers, creates and updates access permissions for system accounts for enterprise systems. Administers Azure, Active Directory, Microsoft 365 at the enterprise level. Administers SANs. Installs and configures new storage systems. Network Discipline Additional Duties and Responsibilities Installs, configures, and maintains approved telecom/network hardware and software components. Maintains structured cabling systems, telecom systems, WAN , LAN , Cellular/ DAS , Wireless Networks and local Internet, remote access, VPNs, and connectivity protocols. Implements predetermined telecom/network software or hardware changes. Establishes WAN , LAN , device profiles, device environments, directories, and security for networks being installed. Provides support for connectivity or related network/communication issues for the user community. Monitors installed network and telecom equipment. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Open Systems Interconnection model ( OSI model). Knowledge of Directory Services (e.g., Windows Active Directory, Azure AD, LDAP ) and Internet Protocols (e.g., DNS , HTTP , SMTP , SSL ). Knowledge of firewall configuration and management. Knowledge of various network types (e.g., LAN , WAN and WLAN ). Knowledge of defining and implementing integration of hardware in the network, including routers, switches, power systems, and cables. Knowledge of cloud infrastructure, hybrid cloud models, and platform services. Knowledge of performing traffic engineering analysis on network facilities. Knowledge of network services and networks such as TCP /IP, OSPF and EIGRP . Skill in IoT, hardware and servers, containerization, network security, scripting & coding, automation & orchestration, configuration, firewall and security, network design, and troubleshooting skills. Ability to communicate technical information to other technical team members but also to coworkers in other departments who may not have knowledge of networking technical terminology. Ability to design, implement and troubleshoot Wi-Fi, and network security infrastructure. Ability to manage several projects simultaneously from design to implementation. Ability to recommend solutions for improving the overall network health by assessing overall effectiveness. Ability to secure systems by establishing and enforcing policies. Ability to work comfortably in a fast-paced environment. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Infrastructure Engineer position are: Two (2) years of education from an accredited college or university with major course work in a field related to the job plus two (2) years of related experience in a focused technology. Experience may substitute for education up to two (2) years. Do you meet these minimum qualifications? Yes No * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Are you willing to accept call-back and/or on-call assignments? Yes No * Briefly explain your experience with designing, installing, testing, and maintaining fiber optic networks. (Open Ended Question) * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No Optional & Required Documents Required Documents Optional Documents
Apr 19, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Two (2) years of education from an accredited college or university in a field related to the job plus two (2) years of related experience. Experience may substitute for education up to two (2) years Licenses or Certifications: Valid Texas Driver’s License depending on assignment. Notes to Applicants The IT Infrastructure Engineer ( OSP Fiber Infrastructure Engineer) reports to the IT Manager in the Network - Fiber and Wireless business unit. This position installs, tests, maintains, documents and troubleshoots the critical infrastructure fiber optic networks that transport relay protection, corporate, and SCADA systems. The IT Infrastructure Engineer communicates and collaborates with both internal and external customers. This position requires: call-back and on-call assignments ability to travel to more than one work location. Essential Job Functions: Works on OSP fiber field crew performing fiber installation, splicing, testing, maintenance, and troubleshooting activities. Documents complex network architecture integrating and schematically depicting fiber optic architectures for capture into complete network configuration documents. Draws plans, diagrams, graphs, tables, charts, and maps using drafting and drawing tools. Conducts field checks and audits to verify correctness of data. Reviews and evaluates various reports and studies. Maintains project files and records. Designs and plans layout of projects to includes drawings, designs, and specification documents. Analyzes, integrates, recommends, communicates, and supports design solutions to resolve advanced fiber optic network issues. I MPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. DEPARTMENT MAY CLOSE THIS JOB POSTING AT ANY TIME AFTER 7 DAYS . WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. DRIVING REQUIREMENT : This position requires a valid Class C Texas driver’s license or the ability to acquire one by your hire date. External New Hires must meet the City of Austin’s Driver Record Evaluation ( DRE ) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. HYBRID TELEWORK SCHEDULE : Effective November 17, 2023 - IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department. Pay Range Commensurate Hours Work Schedule Notes: Monday - Friday 8:00 a.m. to 5:00 p.m. - 40 Hour Work Week. Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 05/18/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 2500 Montopolis Dr. Austin, Texas 78741 Preferred Qualifications Preferred Qualifications: Experience interpreting complex wiring diagrams. Experience with assisting on complex fiber interconnections in a field setting. Experience with fiber testing equipment- OTDR , Loss Testers, Power meters, VFL (visual fault locator), fiber scopes. Experience using fiber fusion splicers. Experience with OPGW , ADSS , and duct fiber cables. Experience installing fiber cable. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Maintains, monitors, and supports the infrastructure environment and/or facilities. Works on one or more base work initiatives. Follows defined procedures to monitor systems and resolve problems. May support one or more systems or applications of low to medium complexity (complexity defined by size, technology used, and system feeds and interfaces) with multiple concurrent users, ensuring control, integrity, and accessibility. May participate in short- term planning efforts and business needs analysis with stakeholders and IT groups. Performs routine maintenance tasks for infrastructure systems such as backups, patch management and hot fixes and performs a health check based on checklists. Monitors system-operating capacity in terms of disk space, storage, and CPU utilization and hardware/software activities and resource utilization for capacity planning. Analyzes and reports on operational metrics to understand performance and to ensure success in process improvements. Provides Tier III support and is part of the on-call rotation. Occasional travel may be required. Troubleshoots problems by analyzing root causes and evaluating multiple options. Monitors ticketing queue and responds to service requests or incidents. Develops scripted solutions and automation. Coordinates installation and maintenance work with outside vendors as needed. Recommends procedures and controls for problem resolution or creates temporary solutions until permanent solutions can be implemented. Systems Discipline Additional Duties and Responsibilities Installs, configures and maintains virtual and physical server and software components. Collects and maintains tracking and configuration documentation and plans. Administers, creates and updates access permissions for system accounts for enterprise systems. Administers Azure, Active Directory, Microsoft 365 at the enterprise level. Administers SANs. Installs and configures new storage systems. Network Discipline Additional Duties and Responsibilities Installs, configures, and maintains approved telecom/network hardware and software components. Maintains structured cabling systems, telecom systems, WAN , LAN , Cellular/ DAS , Wireless Networks and local Internet, remote access, VPNs, and connectivity protocols. Implements predetermined telecom/network software or hardware changes. Establishes WAN , LAN , device profiles, device environments, directories, and security for networks being installed. Provides support for connectivity or related network/communication issues for the user community. Monitors installed network and telecom equipment. Responsibilities - Supervisor and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of Open Systems Interconnection model ( OSI model). Knowledge of Directory Services (e.g., Windows Active Directory, Azure AD, LDAP ) and Internet Protocols (e.g., DNS , HTTP , SMTP , SSL ). Knowledge of firewall configuration and management. Knowledge of various network types (e.g., LAN , WAN and WLAN ). Knowledge of defining and implementing integration of hardware in the network, including routers, switches, power systems, and cables. Knowledge of cloud infrastructure, hybrid cloud models, and platform services. Knowledge of performing traffic engineering analysis on network facilities. Knowledge of network services and networks such as TCP /IP, OSPF and EIGRP . Skill in IoT, hardware and servers, containerization, network security, scripting & coding, automation & orchestration, configuration, firewall and security, network design, and troubleshooting skills. Ability to communicate technical information to other technical team members but also to coworkers in other departments who may not have knowledge of networking technical terminology. Ability to design, implement and troubleshoot Wi-Fi, and network security infrastructure. Ability to manage several projects simultaneously from design to implementation. Ability to recommend solutions for improving the overall network health by assessing overall effectiveness. Ability to secure systems by establishing and enforcing policies. Ability to work comfortably in a fast-paced environment. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Infrastructure Engineer position are: Two (2) years of education from an accredited college or university with major course work in a field related to the job plus two (2) years of related experience in a focused technology. Experience may substitute for education up to two (2) years. Do you meet these minimum qualifications? Yes No * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Are you willing to accept call-back and/or on-call assignments? Yes No * Briefly explain your experience with designing, installing, testing, and maintaining fiber optic networks. (Open Ended Question) * This position requires a valid Texas Class C Driver License. Do you have a valid Texas Class C Driver license or, if selected for this position, do you have the ability to acquire a valid Texas Class C Driver license by your hire date? Yes No * The City of Austin Driver Eligibility Standards require that External New Hires meet the City's Driver Record Evaluation (DRE) requisite. To be considered for a driving position, applicants cannot have more than three moving violations or a total of six Driver Record Evaluation points within a period of thirty-six (36) months. Do you meet this requirement? Yes No Optional & Required Documents Required Documents Optional Documents
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. Posting Expires: Open Until Filled Salary: Commensurate with Experience General Description and Classification Standards Manages, directs, and coordinates operations of the Parks District Maintenance division. Duties may include, but are not limited to: planning, supervising, managing, overseeing and evaluating the maintenance operations of the parks or assigned area. Supervision Received Direction received is very general and focuses on end results and is typically collaborative in nature. Position plans own work and project schedules and sequences. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Manages and analyzes operational needs; reviews, evaluates and generates reports pertaining to staffing requirements, equipment availability, productivity and measured service levels that impact work measures and standards; evaluates future equipment requirements to include the development of vehicle specifications; evaluates current and future site requirements; ensures that parks are safe and maintained on schedule. Manages staff; effectively recommends personnel actions related to selection, training, disciplinary procedures, performance, leave of absence, grievances, work schedules and assignments and administers personnel and related procedures. Explains and interprets regulation and procedures coordinates and directs work schedules and systems. Manages documentation; compose and prepare routine correspondence, letters, memoranda's, statistical reports and other documents, review drafts for completeness and accuracy; ensures documents are maintained and filed systematically. Make sure that districts have the required equipment, supplies and tools in order to perform assigned duties. Assists in the development of the budget; forecasts projects, formulates staffing and equipment needs, monitors expenditures to ensure budgetary compliance, and compiles and analyzes data. Communicate with citizens, other departments, vendors, employees, with departmental and parks issues. Decision Making Recommends policy or strategy changes; modifies organization to achieve objectives. Leadership Provided Has managerial authority over a group of professional employees and/or a group of professional, technical, or administrative employees with multiple intermediate supervisors and/or team leaders. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of: principles and practices of supervisory methods, including employee selection, termination, training, conducting performance appraisals, and other functions of a supervisor. Skill in: use of computer and standard business software packages; in route design and analysis, cost and budget analysis and vehicle design; in information gathering and dispersal, evaluating, documenting, calculations, formulating and storage of data. Ability to: plan schedules, provide leadership and assign the work of subordinates through verbal and written instruction or demonstration in order to make the most effective and efficient use of staff; to determine training needs, provide orientation and training to subordinate staff; to interpret and apply pertinent local, state and federal laws, codes and regulations. Minimum Qualifications Education and Experience Bachelors degree in an appropriate discipline (Equivalent professional experience may be considered for substitution for the required degree on an exception basis). 5 years' of related experience to include 2 years' of supervisory experience. Preferred Education & Experience Bachelors degree in an appropriate discipline and 8 years' of related experience to include 2 years' of supervisory experience. Licensures and Certifications None required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. DPR2024
Mar 08, 2024
Full Time
At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. Posting Expires: Open Until Filled Salary: Commensurate with Experience General Description and Classification Standards Manages, directs, and coordinates operations of the Parks District Maintenance division. Duties may include, but are not limited to: planning, supervising, managing, overseeing and evaluating the maintenance operations of the parks or assigned area. Supervision Received Direction received is very general and focuses on end results and is typically collaborative in nature. Position plans own work and project schedules and sequences. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Manages and analyzes operational needs; reviews, evaluates and generates reports pertaining to staffing requirements, equipment availability, productivity and measured service levels that impact work measures and standards; evaluates future equipment requirements to include the development of vehicle specifications; evaluates current and future site requirements; ensures that parks are safe and maintained on schedule. Manages staff; effectively recommends personnel actions related to selection, training, disciplinary procedures, performance, leave of absence, grievances, work schedules and assignments and administers personnel and related procedures. Explains and interprets regulation and procedures coordinates and directs work schedules and systems. Manages documentation; compose and prepare routine correspondence, letters, memoranda's, statistical reports and other documents, review drafts for completeness and accuracy; ensures documents are maintained and filed systematically. Make sure that districts have the required equipment, supplies and tools in order to perform assigned duties. Assists in the development of the budget; forecasts projects, formulates staffing and equipment needs, monitors expenditures to ensure budgetary compliance, and compiles and analyzes data. Communicate with citizens, other departments, vendors, employees, with departmental and parks issues. Decision Making Recommends policy or strategy changes; modifies organization to achieve objectives. Leadership Provided Has managerial authority over a group of professional employees and/or a group of professional, technical, or administrative employees with multiple intermediate supervisors and/or team leaders. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of: principles and practices of supervisory methods, including employee selection, termination, training, conducting performance appraisals, and other functions of a supervisor. Skill in: use of computer and standard business software packages; in route design and analysis, cost and budget analysis and vehicle design; in information gathering and dispersal, evaluating, documenting, calculations, formulating and storage of data. Ability to: plan schedules, provide leadership and assign the work of subordinates through verbal and written instruction or demonstration in order to make the most effective and efficient use of staff; to determine training needs, provide orientation and training to subordinate staff; to interpret and apply pertinent local, state and federal laws, codes and regulations. Minimum Qualifications Education and Experience Bachelors degree in an appropriate discipline (Equivalent professional experience may be considered for substitution for the required degree on an exception basis). 5 years' of related experience to include 2 years' of supervisory experience. Preferred Education & Experience Bachelors degree in an appropriate discipline and 8 years' of related experience to include 2 years' of supervisory experience. Licensures and Certifications None required. Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. DPR2024
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT
San Carlos, California, United States
General The IT Manager, Infrastructure & Cybersecurity will report to the Director of Infrastructure & Cybersecurity in the Division of Innovation & Technology. The Infrastructure Manager’s role is to plan, organize, and manage staff and overall operations to ensure the stable operation of the organization’s entire IT infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly Enterprise Network Infrastructure, Cloud Infrastructure, Data Center, Server Infrastructure, Data Communications, and Telecommunications systems Cybersecurity and IT Disaster Recovery The Infrastructure Manager will also schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion. The IT Manager will work closely with key departments in the San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA) and other departments to identify, recommend, develop, implement, and support cost-effective Infrastructure & Cybersecurity solutions for the entire district. The incumbent will ensure continuity of end-user computing services for District employees and contractors through planning, technical leadership, and project coordination. APPLICATION DEADLINE: Sunday, May 12, 2024 (1st cutoff April 21, 2024) Essential Functions & Duties Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless implementations, servers, databases, and so on. Conduct feasibility studies for various upgrade projects, improvements, and other conversions. Define hardware and software standards in conjunction with owners and stakeholders. Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure. Test server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure. Manage operational costs; conduct near- and long-term financial forecasts for expanded functionality/user base. Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent infrastructure activities. Develop, implement, and manage Service Level Agreements (SLAs), including coordinating discussions with stakeholder management regarding current and anticipated service requirements and alternative approaches. Develop and manage IT policies and procedures related to infrastructure Oversee major Project and IT Service delivery. Plans, coordinates, and monitors all aspects of internal information system-specific projects, which translate business objectives and requirements into workable plans, requirements documents, technical and functional design documents and models. Supervise staff. Hires, mentors and takes appropriate corrective and/or disciplinary action. Participates in selection, coordinates staff training, establishes performance objectives, monitors and evaluates employee performance. Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements. Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and project management. Participate in the development of IT strategies in collaboration with IT chief. Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts. Establish service level agreements with business units. Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for infrastructure projects and associated efforts. Negotiate with vendors, outsourcers, and contractors to secure infrastructure-specific products and services. Assist with the planning and deployment of infrastructure security measures. Examples of Duties Plans, directs, and manages enterprise IT infrastructure, and oversees the operations to ensure high availability of mission critical systems, and develops and implements strategic projects. Oversees the work of contractors and consultants in the study, design, development, implementation, and maintenance of the information systems and related projects Develop the staff, systems and processes used to ensure best-of-class IT services in a fast-paced environment. Develop metrics and KPI's to measure success including continuously improve and streamline Infrastructure deployment and maintenance processes. Document systems and related infrastructure Standard Operating Procedures (SOPs) Support audit and regulatory requests as well as maintain documentation to support those requests. Coordinate departmental activities and special projects to ensure quality, cost-effectiveness, and meeting timetables. Manages deliverable estimation process, resource allocation and efficient utilization; negotiates resource conflicts with other project managers or resources managers as appropriate. Create Program/Project Plans with milestone and activity details for all IT projects. Evaluate job performance of staff which also includes the professional development of staff through the identification of on-the-job and other professional development opportunities. Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures to reduce or eliminate accidents. Manage IT related Procurement activities and vendor contracts. Developing and managing a department's information security, business continuity, disaster recovery, and safety programs to mitigate system or other catastrophic failure. Leading technical design decisions by analyzing situations, identifying issues, advising staff, recommending solutions, resolving complex technological problems, and evaluating outcomes. Planning and implementing architecture for an agency?s IT infrastructure. Performs other duties as assigned. Minimum Qualifications Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in computer science/technology or closely related field. At least five (5) years of progressive full-time experience in managing IT & Network Infrastructure/ Data Center / Cloud Services Two (2) years of full-time supervisory experience leading and managing an IT group. Preferred Qualifications: Experience working with Networks/ Data Center / Firewalls / Public Cloud Experience managing Infrastructure in Azure & Amazon Clouds. Deep technical expertise in architecting & managing enterprise networks. Windows 10 or above, Azure Active Directory, Microsoft Office 365, Microsoft Exchange Online/ Dell / Nutanix / Palo Alto / Azure Exhaustive understanding of Protocols, databases, and Information Technology Infrastructure Library (ITIL) standards Budgeting and forecasting experience in a technology environment is desired, along with vendor management experience. Project management leadership experience. Any other technology certifications a plus. Below is a summary of the comprehensive benefits provided to District full-time employees: Health and Welfare Benefits: Healthcare Benefits -District employees are offered a choice of healthcare providers under the CalPERS Health Benefits Program.The District will contribute ninety (90) percent towards monthly premiums for full-time employees. Fifty (50) percent for part-time employees. Free Dental and Vision Benefits provided - Employer Covers Premiums Free Employee Assistance Benefit - Employees are entitled to 5 face-to-face sessions or telephonic or web-video consultations for problem-solving support per incident, per calendar year. Flexible Spending Accounts - Pre-tax dollars to pay for qualified Health or Dependent Care expenses. Retirement Medical Benefits: Long Term Disability Insurance - After 90 days of total disability, Administrative full-time employees are eligible for 60% of monthly income covered by the District. Health and Wellness - Gyms located at most work locations and discounted Weight Watcher Membership Option. Holidays and Paid Time Off: Paid Time Off - Newly hired employees accrue 6.5 hours bi-weekly when hired (if Exempt 8.5 hours).As you move up in years of service credit, the rate of the amount of PTO accrued will also increase. Paid Holidays - The District provides seven paid holidays throughout the year - New Years Day, Martin Luther King Jr. Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving Day and Christmas Day Floating Holidays - District employees can earn up to five (5) floating holidays. Financial Planning Benefits: Pension Benefits through CalPERS -You must have a minimum of 5 years of service to be eligible for this pension. CalPERS PEPRA vs. Classic - All employees hired on, or after January 1, 2013, are considered PEPRA members and will contribute 8% of their salary up to the maximum IRS cut-off. All Classic members will contribute 6% Deferred Compensation Options - Select to contribute to one or both of our Tax Deferred Compensation Options Reliance Standard Life Insurance with 100% premium paid by the District - 1 times annual salary of employee - max $200,000 Optional Life Insurance - Employees may purchase additional life insurance for themselves and their eligible family members. Growth and Education Benefits: Professional Development - Access to LinkedIn Learning and San Mateo County’s professional training. District Tuition Reimbursement Program - A maximum of $5,250 per year for courses related to your job or career goals with the District. Computer Loan Program - Interest-free two-year loan with a maximum amount of $4,000. Other Amazing Benefits: Credit Union - Employees and family members are eligible to join the San Mateo Credit Union and Patelco Credit Union. Employee Clean Commute (ECC) - Car/Van poolers and Public Transit riders receive a monthly reimbursement. Commuter Benefits - Free Employee Parking; Free Bus Pass for employee as well as children/spouse; Clipper Card/Go Pass Program for Central employees. For union employees, all of the above benefits are subject to the employee’s Collective Bargaining Agreement. Benefits listed are also subject to change with or without notice and are subject to contract/provider terms and conditions. Closing Date/Time: 5/12/2024 11:59 PM Pacific
May 01, 2024
Full Time
General The IT Manager, Infrastructure & Cybersecurity will report to the Director of Infrastructure & Cybersecurity in the Division of Innovation & Technology. The Infrastructure Manager’s role is to plan, organize, and manage staff and overall operations to ensure the stable operation of the organization’s entire IT infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly Enterprise Network Infrastructure, Cloud Infrastructure, Data Center, Server Infrastructure, Data Communications, and Telecommunications systems Cybersecurity and IT Disaster Recovery The Infrastructure Manager will also schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion. The IT Manager will work closely with key departments in the San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA) and other departments to identify, recommend, develop, implement, and support cost-effective Infrastructure & Cybersecurity solutions for the entire district. The incumbent will ensure continuity of end-user computing services for District employees and contractors through planning, technical leadership, and project coordination. APPLICATION DEADLINE: Sunday, May 12, 2024 (1st cutoff April 21, 2024) Essential Functions & Duties Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless implementations, servers, databases, and so on. Conduct feasibility studies for various upgrade projects, improvements, and other conversions. Define hardware and software standards in conjunction with owners and stakeholders. Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure. Test server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure. Manage operational costs; conduct near- and long-term financial forecasts for expanded functionality/user base. Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent infrastructure activities. Develop, implement, and manage Service Level Agreements (SLAs), including coordinating discussions with stakeholder management regarding current and anticipated service requirements and alternative approaches. Develop and manage IT policies and procedures related to infrastructure Oversee major Project and IT Service delivery. Plans, coordinates, and monitors all aspects of internal information system-specific projects, which translate business objectives and requirements into workable plans, requirements documents, technical and functional design documents and models. Supervise staff. Hires, mentors and takes appropriate corrective and/or disciplinary action. Participates in selection, coordinates staff training, establishes performance objectives, monitors and evaluates employee performance. Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements. Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and project management. Participate in the development of IT strategies in collaboration with IT chief. Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts. Establish service level agreements with business units. Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for infrastructure projects and associated efforts. Negotiate with vendors, outsourcers, and contractors to secure infrastructure-specific products and services. Assist with the planning and deployment of infrastructure security measures. Examples of Duties Plans, directs, and manages enterprise IT infrastructure, and oversees the operations to ensure high availability of mission critical systems, and develops and implements strategic projects. Oversees the work of contractors and consultants in the study, design, development, implementation, and maintenance of the information systems and related projects Develop the staff, systems and processes used to ensure best-of-class IT services in a fast-paced environment. Develop metrics and KPI's to measure success including continuously improve and streamline Infrastructure deployment and maintenance processes. Document systems and related infrastructure Standard Operating Procedures (SOPs) Support audit and regulatory requests as well as maintain documentation to support those requests. Coordinate departmental activities and special projects to ensure quality, cost-effectiveness, and meeting timetables. Manages deliverable estimation process, resource allocation and efficient utilization; negotiates resource conflicts with other project managers or resources managers as appropriate. Create Program/Project Plans with milestone and activity details for all IT projects. Evaluate job performance of staff which also includes the professional development of staff through the identification of on-the-job and other professional development opportunities. Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures to reduce or eliminate accidents. Manage IT related Procurement activities and vendor contracts. Developing and managing a department's information security, business continuity, disaster recovery, and safety programs to mitigate system or other catastrophic failure. Leading technical design decisions by analyzing situations, identifying issues, advising staff, recommending solutions, resolving complex technological problems, and evaluating outcomes. Planning and implementing architecture for an agency?s IT infrastructure. Performs other duties as assigned. Minimum Qualifications Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in computer science/technology or closely related field. At least five (5) years of progressive full-time experience in managing IT & Network Infrastructure/ Data Center / Cloud Services Two (2) years of full-time supervisory experience leading and managing an IT group. Preferred Qualifications: Experience working with Networks/ Data Center / Firewalls / Public Cloud Experience managing Infrastructure in Azure & Amazon Clouds. Deep technical expertise in architecting & managing enterprise networks. Windows 10 or above, Azure Active Directory, Microsoft Office 365, Microsoft Exchange Online/ Dell / Nutanix / Palo Alto / Azure Exhaustive understanding of Protocols, databases, and Information Technology Infrastructure Library (ITIL) standards Budgeting and forecasting experience in a technology environment is desired, along with vendor management experience. Project management leadership experience. Any other technology certifications a plus. Below is a summary of the comprehensive benefits provided to District full-time employees: Health and Welfare Benefits: Healthcare Benefits -District employees are offered a choice of healthcare providers under the CalPERS Health Benefits Program.The District will contribute ninety (90) percent towards monthly premiums for full-time employees. Fifty (50) percent for part-time employees. Free Dental and Vision Benefits provided - Employer Covers Premiums Free Employee Assistance Benefit - Employees are entitled to 5 face-to-face sessions or telephonic or web-video consultations for problem-solving support per incident, per calendar year. Flexible Spending Accounts - Pre-tax dollars to pay for qualified Health or Dependent Care expenses. Retirement Medical Benefits: Long Term Disability Insurance - After 90 days of total disability, Administrative full-time employees are eligible for 60% of monthly income covered by the District. Health and Wellness - Gyms located at most work locations and discounted Weight Watcher Membership Option. Holidays and Paid Time Off: Paid Time Off - Newly hired employees accrue 6.5 hours bi-weekly when hired (if Exempt 8.5 hours).As you move up in years of service credit, the rate of the amount of PTO accrued will also increase. Paid Holidays - The District provides seven paid holidays throughout the year - New Years Day, Martin Luther King Jr. Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving Day and Christmas Day Floating Holidays - District employees can earn up to five (5) floating holidays. Financial Planning Benefits: Pension Benefits through CalPERS -You must have a minimum of 5 years of service to be eligible for this pension. CalPERS PEPRA vs. Classic - All employees hired on, or after January 1, 2013, are considered PEPRA members and will contribute 8% of their salary up to the maximum IRS cut-off. All Classic members will contribute 6% Deferred Compensation Options - Select to contribute to one or both of our Tax Deferred Compensation Options Reliance Standard Life Insurance with 100% premium paid by the District - 1 times annual salary of employee - max $200,000 Optional Life Insurance - Employees may purchase additional life insurance for themselves and their eligible family members. Growth and Education Benefits: Professional Development - Access to LinkedIn Learning and San Mateo County’s professional training. District Tuition Reimbursement Program - A maximum of $5,250 per year for courses related to your job or career goals with the District. Computer Loan Program - Interest-free two-year loan with a maximum amount of $4,000. Other Amazing Benefits: Credit Union - Employees and family members are eligible to join the San Mateo Credit Union and Patelco Credit Union. Employee Clean Commute (ECC) - Car/Van poolers and Public Transit riders receive a monthly reimbursement. Commuter Benefits - Free Employee Parking; Free Bus Pass for employee as well as children/spouse; Clipper Card/Go Pass Program for Central employees. For union employees, all of the above benefits are subject to the employee’s Collective Bargaining Agreement. Benefits listed are also subject to change with or without notice and are subject to contract/provider terms and conditions. Closing Date/Time: 5/12/2024 11:59 PM Pacific
City of San Jose
United States, California, San Jose
The City of San José is a place where we use civic technology to help our community thrive. As the 10th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology's (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. NOTE - The first review of applications will be on Monday, April 22, 2024. Please submit your application by 11:59 p.m. (PST) on Friday, April 19, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of April 29, 2024. The City of San José is recruiting for an Infrastructure and Operations Support Manager, Emergency Operations Center in the Information Technology Department. As a technical manager, this position will be responsible for overseeing infrastructure service and day-to-day operations for the City's Emergency Operation Center (EOC). The Infrastructure and Operations Support Manager, Emergency Operations Center supports the essential technologies needed to operate the City's EOC in disasters, including the core network infrastructure, computing servers, storage, enterprise applications, collaboration tools, Mobile Device Management (MDM), and Motorola Computer Dispatch workstations. The EOC technologies include a multi-layer redundant/backup network connectivity with a localized data center, servers, and storage. This allows the EOC's technology services available during large-scale emergency events. This position requires strong technical hands-on experience and leadership skills as well as the ability to take initiative and direct others. We are seeking an individual with a willingness to adapt to an ever-changing business as well as an ever-changing technical environment. The ideal candidate must be able to take full ownership of managing and delegating the services of IT infrastructure, business collaboration tools, and City applications to support the EOC and lead projects to completion. Infrastructure operations include identity management, private and public cloud infrastructure, server virtualization, system management, and monitoring, client and server Windows Operating Systems and client applications, etc. Business collaboration tools include Microsoft Office 365 Productivity Suite, Microsoft Teams, SharePoint, related Office 365 Suite offerings, Zoom, etc. City applications include GIS, desktop applications, etc. This position demands a proven ability to resolve complex technical issues with limited resources. A strong leadership mindset, the ability to collaborate well with teams, and a strong civil servant mentality are essential to this position. The Infrastructure and Operations Support Manager for the Emergency Operations Center is a member of the IT Department with a mission to support the EOC. The work plan defines the business requirements with priorities set by the Office of Emergency Management. As a member of the EOC response team, the Infrastructure and Operations Support Manager, Emergency Operations Center will need to be available onsite to support the emergency event. Work hours during an emergency event could be after the City's business hours or on the weekend. Duties may include but are not limited to: Providing technical leadership for the City's enterprise infrastructure which includes: network, servers, hyperconverged infrastructure, desktops and mobile devices, Active Directory, VPN, Federation Service, Public/Private Cloud support, enterprise storage, system management and monitoring, enterprise system backups and restore, as well as Disaster Recovery of EOC IT services. Leading advanced troubleshooting and triage responsibilities for infrastructure issues to ensure service availability to meet service level expectations. Validating and managing system configuration changes to ensure successful system upgrades and configuration changes to the production environment. Developing technical guidelines and governance framework to ensure best practices and security. Triaging, leading, and resolving advanced infrastructure issues and service outages. Leading project implementation to completion. Coordinating communication and IT service needs with Public Safety and departments. Managing asset life cycle, including tracking, replacement, and surplus of equipment. Managing infrastructure maintenance and support contracts. Providing technical leadership and IT training to EOC staff and City employees Please note that the Infrastructure and Operations Support Manager, Emergency Operation Center position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Salary Information: The final candidate's qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Supervising Technology Analyst (ESTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $136,237.92 - $ 166,005.84 The ESTA classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. Education and Experience: A Bachelor's Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of electronic business systems/solutions, or application development and/or support. Acceptable Substitution: Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of electronic business systems/solutions or application development and/or support. Required Licensing (such as driver's license, certifications, etc.): Possession of a valid State of California driver's license may be required. Certification as a Microsoft Certified Systems Engineer (MCSE) or equivalent certification from a professional organization acceptable to the City of San Jose may be required. Passing a San Jose Police Department background check and FEMA training and certification are conditions of employment. Competencies The ideal candidate will possess the following competencies, as demonstra
ted in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices including Enterprise Architecture, technical project management, application lifecycle management, and applicable industry applications/systems platform tools. Breadth of expertise to enable managing major technology services, programs, and products across multiple departmental technology environments and ensuring cross coordination between departments, including adherence with Citywide and departmental procedures/policies and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience: Strong technical hands-on experience in designing, managing, and troubleshooting current technologies such as: Network (Ruckus) L2/L3 switches; Hyperconverged Infrastructure (Nutanix); Private Virtual Infrastructure and NSX (VMWare); Azure Public Cloud Infrastructure; Configuration Management (SCCM); Identity Management (Active Directory, Federation Services, Azure Active Directory); Windows OS (Desktop Windows 10 and 11, Server OS 2016 and above); Enterprise Backup and Restore, Disaster Recovery; Microsoft Office 365 Productivity Suite and Collaboration Tools; Mobile Device Management (Microsoft Intune, VMware Workspace One); and/or Powershell scripting Experience in leading Incident Response and Change Management. Experience creating and updating technical documentation. Understand infrastructure operations, security best practices, and Disaster and Recovery. Ability to train end users on the use of computers and related applications Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Project Management - Ensures support for projects and implements agency goals and strategic objectives. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions . You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical and/or writing exercise. If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Tram Nguyen at tramt.nguyen@sanjoseca.gov .
Apr 05, 2024
Full Time
The City of San José is a place where we use civic technology to help our community thrive. As the 10th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology's (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. NOTE - The first review of applications will be on Monday, April 22, 2024. Please submit your application by 11:59 p.m. (PST) on Friday, April 19, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of April 29, 2024. The City of San José is recruiting for an Infrastructure and Operations Support Manager, Emergency Operations Center in the Information Technology Department. As a technical manager, this position will be responsible for overseeing infrastructure service and day-to-day operations for the City's Emergency Operation Center (EOC). The Infrastructure and Operations Support Manager, Emergency Operations Center supports the essential technologies needed to operate the City's EOC in disasters, including the core network infrastructure, computing servers, storage, enterprise applications, collaboration tools, Mobile Device Management (MDM), and Motorola Computer Dispatch workstations. The EOC technologies include a multi-layer redundant/backup network connectivity with a localized data center, servers, and storage. This allows the EOC's technology services available during large-scale emergency events. This position requires strong technical hands-on experience and leadership skills as well as the ability to take initiative and direct others. We are seeking an individual with a willingness to adapt to an ever-changing business as well as an ever-changing technical environment. The ideal candidate must be able to take full ownership of managing and delegating the services of IT infrastructure, business collaboration tools, and City applications to support the EOC and lead projects to completion. Infrastructure operations include identity management, private and public cloud infrastructure, server virtualization, system management, and monitoring, client and server Windows Operating Systems and client applications, etc. Business collaboration tools include Microsoft Office 365 Productivity Suite, Microsoft Teams, SharePoint, related Office 365 Suite offerings, Zoom, etc. City applications include GIS, desktop applications, etc. This position demands a proven ability to resolve complex technical issues with limited resources. A strong leadership mindset, the ability to collaborate well with teams, and a strong civil servant mentality are essential to this position. The Infrastructure and Operations Support Manager for the Emergency Operations Center is a member of the IT Department with a mission to support the EOC. The work plan defines the business requirements with priorities set by the Office of Emergency Management. As a member of the EOC response team, the Infrastructure and Operations Support Manager, Emergency Operations Center will need to be available onsite to support the emergency event. Work hours during an emergency event could be after the City's business hours or on the weekend. Duties may include but are not limited to: Providing technical leadership for the City's enterprise infrastructure which includes: network, servers, hyperconverged infrastructure, desktops and mobile devices, Active Directory, VPN, Federation Service, Public/Private Cloud support, enterprise storage, system management and monitoring, enterprise system backups and restore, as well as Disaster Recovery of EOC IT services. Leading advanced troubleshooting and triage responsibilities for infrastructure issues to ensure service availability to meet service level expectations. Validating and managing system configuration changes to ensure successful system upgrades and configuration changes to the production environment. Developing technical guidelines and governance framework to ensure best practices and security. Triaging, leading, and resolving advanced infrastructure issues and service outages. Leading project implementation to completion. Coordinating communication and IT service needs with Public Safety and departments. Managing asset life cycle, including tracking, replacement, and surplus of equipment. Managing infrastructure maintenance and support contracts. Providing technical leadership and IT training to EOC staff and City employees Please note that the Infrastructure and Operations Support Manager, Emergency Operation Center position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Salary Information: The final candidate's qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Supervising Technology Analyst (ESTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $136,237.92 - $ 166,005.84 The ESTA classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. Education and Experience: A Bachelor's Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of electronic business systems/solutions, or application development and/or support. Acceptable Substitution: Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of electronic business systems/solutions or application development and/or support. Required Licensing (such as driver's license, certifications, etc.): Possession of a valid State of California driver's license may be required. Certification as a Microsoft Certified Systems Engineer (MCSE) or equivalent certification from a professional organization acceptable to the City of San Jose may be required. Passing a San Jose Police Department background check and FEMA training and certification are conditions of employment. Competencies The ideal candidate will possess the following competencies, as demonstra
ted in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices including Enterprise Architecture, technical project management, application lifecycle management, and applicable industry applications/systems platform tools. Breadth of expertise to enable managing major technology services, programs, and products across multiple departmental technology environments and ensuring cross coordination between departments, including adherence with Citywide and departmental procedures/policies and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience: Strong technical hands-on experience in designing, managing, and troubleshooting current technologies such as: Network (Ruckus) L2/L3 switches; Hyperconverged Infrastructure (Nutanix); Private Virtual Infrastructure and NSX (VMWare); Azure Public Cloud Infrastructure; Configuration Management (SCCM); Identity Management (Active Directory, Federation Services, Azure Active Directory); Windows OS (Desktop Windows 10 and 11, Server OS 2016 and above); Enterprise Backup and Restore, Disaster Recovery; Microsoft Office 365 Productivity Suite and Collaboration Tools; Mobile Device Management (Microsoft Intune, VMware Workspace One); and/or Powershell scripting Experience in leading Incident Response and Change Management. Experience creating and updating technical documentation. Understand infrastructure operations, security best practices, and Disaster and Recovery. Ability to train end users on the use of computers and related applications Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Project Management - Ensures support for projects and implements agency goals and strategic objectives. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions . You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical and/or writing exercise. If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Tram Nguyen at tramt.nguyen@sanjoseca.gov .
CITY OF SAN LUIS, AZ
Fernando Padilla City Building, Arizona, United States
ABOUT THE POSITION YOUR FUTURE BEGINS HERE! The City of San Luis Arizona is looking for an IT Manager with strong communication and leadership skills who will succeed in meeting the City's goals. As the IT Manager, you will: Oversee the design, implementation, and maintenance of the City’s IT infrastructure, including hardware, software, networks, and servers. Ensure the security, reliability and scalability of IT systems to meet the City’s needs. Develop and implement IT strategies, policies and procedures to support organizational objectives. Collaborate with Department Directors to align IT initiatives with City’s goals and drive innovation through technology solutions. Evaluate and select external vendors, supplies, and service providers for IT products and services. Negotiate contracts, manage vendor relationships, and ensure the quality and cost-effectiveness of oursourced IT solutions. Plan, execute and oversee IT projects from initiation to completion, ensuring they are delivered on time, within budget, and according to specifications. Monitor project progress, identify risks, and implement effective mitigation strategies. Ensure prompt provision of technical support and assistance to end-users to resolve technical problems in a timely and efficient manner, implement user training programs to enhance IT literacy and promote self-service solutions. Through innovative initiatives instructs City staff in the use of standard business and administrative software, including word processing, spreadsheets, database management; provides instruction or written documentation where required. Implement and maintain robust security measures to protect the organization’s data, systems, and networks from cyber threats and vulnerabilities. Ensure compliance with relevant regulations, standards and best practices in IT security. Implements policies and procedures that enhance the efficiency and quality of IT Department’s services. Ensures on-premises, IaaS, PaaS, SaaS, network infrastructure is property serviced and maintained. Monitor performance if IT Service Desk functions to ensure provision of excellent service. Stays current with emerging technologies and trends to recommend innovations to improve municipal operations. Develop and manage the IT budget, including forecasting expenses, tracking costs and optimizing resource allocation, identifying cost savings opportunities and recommending investments in technology infrastructure and services. Prepare and present reports to senior management and elected officials on IT’s performance and initiatives. Lead and manage a team of IT professional, including systems administrators, network engineers, and support staff providing guidance, support and mentorship to team members to ensure optimal performance and professional development. Participates in the recruitment process, ensures adequate staffing levels, evaluates work performance, ensures policy and procedure compliance and provides guidance in employee relations matters. Performs related duties as assigned. IDEAL CANDIDATE Possess knowledge of: Principles and practices of leadership management and supervision. Functions, operations and technology related to City financial, business, public safety and administrative applications and related hardware and peripherals. Relevant laws, regulations and compliance related to data protection and privacy, such as CJIS, GDPR, HIPAA, etc. Understanding of cyber-security and procedures along with knowledge of CJIS, NIST Cyber Security framework and SOC Cybersecurity framework. Cybersecurity threats and best practices to protect the organization’s data and systems. Cloud computing infrastructure services and familiarity with Office 365 SaaS solutions and Azure Entra Identity services. Application, networking, and system software Solid understanding of LAN/WAN networks and networking equipment such as Cisco Microsoft infrastructures services and server systems TCP IP, MS Exchange, MS ISA and group policy Virtualization technologies Professional audio/video systems and telecommunication systems. Server hardware/software setup maintenance and implementation. Has the ability to: Manage, coordinate, and mentor assigned staff. Provide leadership with a strong sense of ownership and urgency. Think strategically to make well-informed decisions to plan projects, set budgeta and delegate work Understand and oversee agency’s IT Infrastructure including networks, servers, storage and other hardware components. Stay up to date with information technology trends such as cloud computing, artificial intelligence, cybersecurity and digital transformation. Oversee IT Projects from conception to completion ensuring timely delivery and proper budget. Manage relationships with third party vendors and service providers to ensure best value of IT investments. Apply creative and critical thinking in a high demand and fast-paced work environment Communicate effectively both verbally and in writing with a variety of audience types and using different mechanisms. Enforce rules, regulations, and policies. Multi-task and effectively manage numerous priorities within a fast-paced environment Work effectively as an independent contributor and as a part of a collaborative team. Establish and maintain effective working relationships with others and interacting with the public. Install, configure and upgrade operating systems and software, using primarily standard financial, business and administrative application practices. Use initiative and independent judgment within established guidelines and procedures. MINIMUM REQUIREMENTS REQUIRED: All requirements must be maintained throughout employment Residency in the United States and within 25 miles of the City of San Luis. A valid Arizona driver license at the time of appointment Police Background Check and Polygraph Examination Education, Training and Experience: A Bachelor’s Degree in computer science, information technology, or a related field, AND A minimum of three (3) years of experience in a full-service information technology environment with responsibility for development, management, and utilization of current information technology resources with one (1) of those years in a lead, senior, supervisory capacity; OR Any combination of education, certification, and experience equivalent the results in the successful performance of the job. DESIRED/PREFERRED: CompTIA Network+ or Cisco Verified Network Associate (CCNA) highly desirable Current ITL, PMP, Security+ and CISSP Certifications are a plus Master’s Degree Bilingual in Spanish San Luis residency SUPPLEMENTAL INFORMATION - OPEN UNTIL FILLED - The City of San Luis is committed to Professional Growth and Career Development Current employees may be given preferred consideration if they meet the position's minimum requirements. Applications will be reviewed every Friday starting March 4th. Candidates deemed to have the most relevant backgrounds will be invited to participate in the interview/assessment process. The City of San Luis offers the following benefits to all full-time City employees: MEDICAL/ DENTAL/ VISION INSURANCE - The City of San Luis is proud to provide medical, dental and vision insurance for it's employees which is administered by 90Degree Benefits. Dependent premiums are paid one month in advance and are pre-taxed. Additional information regarding medical, dental and vision benefits may be requested from the Human Resources Department. ARIZONA STATE RETIREMENT SYSTEM (ASRS) - City employees are required to enroll in the Arizona State Retirement System. Employee Contribution - 12.03% Employer Contribution - 12.03% ARIZONA STATE RETIREMENT SYSTEM (ASRS) - LONG TERM DISABILITY (LTD) Employee Contribution - .014% Employer Contribution - .014% SOCIAL SECURITY AND MEDICARE- FICA (Social Security Tax) - Employee Contribution - 6.20% Medicare - Employee Contribution - 1.4500%. PAID TIME OFF (PTO) - Vacation Leave Accruals (Based on years of service and accrued on bi-weekly basis) Less than 6 years - 3.08 hrs. 6 - 11 years - 4.62 hrs. 11 years or more- 6.16 hrs. Sick Leave - 3.69 hrs. LIFE INSURANCE - The City provides eligible employees with a Life Insurance and Accidental Death and Dismemberment (AD&D) benefit. This plan is administered by Standard. Basic Life Benefit - $50,000.00 AD&D Benefit - $50,000.00 DISABILITY INSURANCE - Disability insurance is available to all employees who work 30 or more hours per week. Short-Term Disability - Coverage begins on the 15th day of injury or sickness. Duration of Benefits - 180 days Benefits Percentage- 66.67% Waiting Period - 14 days Maximum Weekly Benefit: $2,000.00 WORKER'S COMP - Insurance coverage for medical expenses and loss of income due to an on-the-job injury is provided by the City of San Luis for all employees.
Mar 08, 2024
Full Time
ABOUT THE POSITION YOUR FUTURE BEGINS HERE! The City of San Luis Arizona is looking for an IT Manager with strong communication and leadership skills who will succeed in meeting the City's goals. As the IT Manager, you will: Oversee the design, implementation, and maintenance of the City’s IT infrastructure, including hardware, software, networks, and servers. Ensure the security, reliability and scalability of IT systems to meet the City’s needs. Develop and implement IT strategies, policies and procedures to support organizational objectives. Collaborate with Department Directors to align IT initiatives with City’s goals and drive innovation through technology solutions. Evaluate and select external vendors, supplies, and service providers for IT products and services. Negotiate contracts, manage vendor relationships, and ensure the quality and cost-effectiveness of oursourced IT solutions. Plan, execute and oversee IT projects from initiation to completion, ensuring they are delivered on time, within budget, and according to specifications. Monitor project progress, identify risks, and implement effective mitigation strategies. Ensure prompt provision of technical support and assistance to end-users to resolve technical problems in a timely and efficient manner, implement user training programs to enhance IT literacy and promote self-service solutions. Through innovative initiatives instructs City staff in the use of standard business and administrative software, including word processing, spreadsheets, database management; provides instruction or written documentation where required. Implement and maintain robust security measures to protect the organization’s data, systems, and networks from cyber threats and vulnerabilities. Ensure compliance with relevant regulations, standards and best practices in IT security. Implements policies and procedures that enhance the efficiency and quality of IT Department’s services. Ensures on-premises, IaaS, PaaS, SaaS, network infrastructure is property serviced and maintained. Monitor performance if IT Service Desk functions to ensure provision of excellent service. Stays current with emerging technologies and trends to recommend innovations to improve municipal operations. Develop and manage the IT budget, including forecasting expenses, tracking costs and optimizing resource allocation, identifying cost savings opportunities and recommending investments in technology infrastructure and services. Prepare and present reports to senior management and elected officials on IT’s performance and initiatives. Lead and manage a team of IT professional, including systems administrators, network engineers, and support staff providing guidance, support and mentorship to team members to ensure optimal performance and professional development. Participates in the recruitment process, ensures adequate staffing levels, evaluates work performance, ensures policy and procedure compliance and provides guidance in employee relations matters. Performs related duties as assigned. IDEAL CANDIDATE Possess knowledge of: Principles and practices of leadership management and supervision. Functions, operations and technology related to City financial, business, public safety and administrative applications and related hardware and peripherals. Relevant laws, regulations and compliance related to data protection and privacy, such as CJIS, GDPR, HIPAA, etc. Understanding of cyber-security and procedures along with knowledge of CJIS, NIST Cyber Security framework and SOC Cybersecurity framework. Cybersecurity threats and best practices to protect the organization’s data and systems. Cloud computing infrastructure services and familiarity with Office 365 SaaS solutions and Azure Entra Identity services. Application, networking, and system software Solid understanding of LAN/WAN networks and networking equipment such as Cisco Microsoft infrastructures services and server systems TCP IP, MS Exchange, MS ISA and group policy Virtualization technologies Professional audio/video systems and telecommunication systems. Server hardware/software setup maintenance and implementation. Has the ability to: Manage, coordinate, and mentor assigned staff. Provide leadership with a strong sense of ownership and urgency. Think strategically to make well-informed decisions to plan projects, set budgeta and delegate work Understand and oversee agency’s IT Infrastructure including networks, servers, storage and other hardware components. Stay up to date with information technology trends such as cloud computing, artificial intelligence, cybersecurity and digital transformation. Oversee IT Projects from conception to completion ensuring timely delivery and proper budget. Manage relationships with third party vendors and service providers to ensure best value of IT investments. Apply creative and critical thinking in a high demand and fast-paced work environment Communicate effectively both verbally and in writing with a variety of audience types and using different mechanisms. Enforce rules, regulations, and policies. Multi-task and effectively manage numerous priorities within a fast-paced environment Work effectively as an independent contributor and as a part of a collaborative team. Establish and maintain effective working relationships with others and interacting with the public. Install, configure and upgrade operating systems and software, using primarily standard financial, business and administrative application practices. Use initiative and independent judgment within established guidelines and procedures. MINIMUM REQUIREMENTS REQUIRED: All requirements must be maintained throughout employment Residency in the United States and within 25 miles of the City of San Luis. A valid Arizona driver license at the time of appointment Police Background Check and Polygraph Examination Education, Training and Experience: A Bachelor’s Degree in computer science, information technology, or a related field, AND A minimum of three (3) years of experience in a full-service information technology environment with responsibility for development, management, and utilization of current information technology resources with one (1) of those years in a lead, senior, supervisory capacity; OR Any combination of education, certification, and experience equivalent the results in the successful performance of the job. DESIRED/PREFERRED: CompTIA Network+ or Cisco Verified Network Associate (CCNA) highly desirable Current ITL, PMP, Security+ and CISSP Certifications are a plus Master’s Degree Bilingual in Spanish San Luis residency SUPPLEMENTAL INFORMATION - OPEN UNTIL FILLED - The City of San Luis is committed to Professional Growth and Career Development Current employees may be given preferred consideration if they meet the position's minimum requirements. Applications will be reviewed every Friday starting March 4th. Candidates deemed to have the most relevant backgrounds will be invited to participate in the interview/assessment process. The City of San Luis offers the following benefits to all full-time City employees: MEDICAL/ DENTAL/ VISION INSURANCE - The City of San Luis is proud to provide medical, dental and vision insurance for it's employees which is administered by 90Degree Benefits. Dependent premiums are paid one month in advance and are pre-taxed. Additional information regarding medical, dental and vision benefits may be requested from the Human Resources Department. ARIZONA STATE RETIREMENT SYSTEM (ASRS) - City employees are required to enroll in the Arizona State Retirement System. Employee Contribution - 12.03% Employer Contribution - 12.03% ARIZONA STATE RETIREMENT SYSTEM (ASRS) - LONG TERM DISABILITY (LTD) Employee Contribution - .014% Employer Contribution - .014% SOCIAL SECURITY AND MEDICARE- FICA (Social Security Tax) - Employee Contribution - 6.20% Medicare - Employee Contribution - 1.4500%. PAID TIME OFF (PTO) - Vacation Leave Accruals (Based on years of service and accrued on bi-weekly basis) Less than 6 years - 3.08 hrs. 6 - 11 years - 4.62 hrs. 11 years or more- 6.16 hrs. Sick Leave - 3.69 hrs. LIFE INSURANCE - The City provides eligible employees with a Life Insurance and Accidental Death and Dismemberment (AD&D) benefit. This plan is administered by Standard. Basic Life Benefit - $50,000.00 AD&D Benefit - $50,000.00 DISABILITY INSURANCE - Disability insurance is available to all employees who work 30 or more hours per week. Short-Term Disability - Coverage begins on the 15th day of injury or sickness. Duration of Benefits - 180 days Benefits Percentage- 66.67% Waiting Period - 14 days Maximum Weekly Benefit: $2,000.00 WORKER'S COMP - Insurance coverage for medical expenses and loss of income due to an on-the-job injury is provided by the City of San Luis for all employees.
HOUSTON AIRPORT SYSTEM
Houston, Texas, United States
POSITION OVERVIEW Applications accepted from: ALL PERSONS INTERESTED Division/Section: HAS - ITTECHNOLOGY INFRASTRUCTURE Workdays & Hours*: Shift work, could include a Rotating Schedule *** weekends and holidays ***(*Subject to change) DESCRIPTIONS OF DUTIES/ESSENTIAL FUNCTIONS The Communications Technology group within the Information Technology Division of the Houston Airport System (HAS) supports day to day technical operations and functionality of common use terminal equipment for airline passenger processing. The Sr. IT Professional - Infrastructure manages upkeep including updates/upgrades to our voice audio recording application, provides oversight for the Airport Operations Database (AODB) system and oversight to the Enhanced 911 (E911) system. The Senior IT Professional - Infrastructure will be a key contributor in the deployment and management of HAS’ Curb Gate initiative. This initiative will deliver a touchless journey for passengers throughout the airport terminal from check in to the departure/boarding gate integrating self-service kiosks, self-service bag-drop and an identity management system for passengers in Terminal A, Terminal D and Hobby Airport. This position leads deployment of and maintains the Curb to Gate solution to ensure high quality passenger and enterprise communications technology aligning with HAS’ Mission and 5 Star Vision. The services shall be performed at the three airports George Bush Intercontinental Airport/Houston (IAH), William P. Hobby (HOU), and Ellington Airport (EFD). "Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required." The duties of the Senior IT Professional - Infrastructure include but are not limited to: TECHNICAL EXPERT: Has advanced technical certifications that demonstrates mastery of a specialized infrastructure discipline. Typically participates in industry/technical users’ groups. Proactively resolves highly complex technology problems by providing expert technical advice. May serve as highest level of escalation internally. This position is routinely expected to provide guidance, technical support, and find creative solutions to a variety of business needs. OPERATIONS & MAINTENANCE: Oversees a variety of highly complex analytical and technical assignments; provides subject matter expertise and advice for assigned technology and infrastructure systems. This position plans, manages, and implements infrastructure projects and upgrades; designs and documents infrastructure processes, procedures, and standards. Ensures effectiveness of infrastructure by performing preventive maintenance work and monitoring system performance; diagnoses problems; works with external vendors and COH departments; and supports back-ups for a variety of technologies, business units, and systems. STRATEGY: Understands how technology infrastructure systems support business objectives. Drives innovation and creative solutions by providing value propositions. Influences the strategy; acts as a technical thought leader in specialized areas. Implements best practices and uses knowledge of internal and external technology challenges and opportunities to drive business transformation. Addresses risks, limitations and vulnerabilities. Sr. IT Professional - INF role imparts influence and direction has to how server, cloud, storage and other infrastructures are implemented. TEAM EFFORT: Contributes to the Information Technology team effort by accomplishing specific goals and performing related responsibilities as needed. The Sr. IT Professional - Infrastructure position provides coaching, mentoring, to other Server Team admins as well as Desktop leads when appropriate. Team Effort is more than being a team player, it is a willingness to assist the organization to succeed, to offer assistance outside of normal scope, and it is being available when needed. WORKING CONDITIONS There are occasional minor discomforts from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with modestly unpleasant situations, as with occasional exposure to office chemicals and/or extensive use of a video display terminal. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. May occasionally require work in outdoor environment. Occasionally louder noise as found in a data center situations. May require lifting up to 40 pounds occasionally. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a Bachelor's degree in Computer Science, Management and Information Systems (MIS) or a closely related field. Information systems-specific technical certifications may be substituted for 1 year of either the education or the experience requirement, as applicable. Related professional Information Systems experience may be substituted for the education requirement on a year-for-year basis. EXPERIENCE REQUIREMENTS At least six (6) years of technology experience supporting IT infrastructure. Valid system-specific technical certifications required. Advanced certifications and applicable work experience beyond six (6) years may be substituted for up to two (2) years of the education requirement. System-specific technical certifications may be considered for substitution for 1 year of experience. A Master’s degree in Computer Science, Management and Information Systems (MIS) or a closely related field may be substituted for two years of the experience requirement. LICENSE REQUIREMENTS None PREFERENCES PREFERENCES: Preferences will be given to candidates with the following: • Ability to interpret communications requirements and define user needs • Honesty / Integrity Does not cut corners ethically. Earns trust and maintains confidences. Does what is right, not just what is politically expedient. Speaks plainly and truthfully. • Self-motivated, focused and driven to succeed • Ability to work in high paced environment work with sense of urgency, ability to multitask, and prioritize • Fast learner; able to adapt to changes quickly • A solid appreciation for and commitment to teamwork • Sr. IT Professional Infrastructure prefer to possess and maintain credential from Building Industry Consulting Service international (BICSI) such as: Registered Communications Distribution Designer (RCDD), Registered Telecommunication Project Manager (RTPM) or any other BICSI certification. • Minimum 10 years of experience in Information Technology systems, construction experience preferred. ***Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.*** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRE The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade - 28 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1842. If you need special services or accommodations, call 281-233-1842; (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM EOE Equal Opportunity Employment The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 5/16/2024 11:59 PM Central
May 03, 2024
Full Time
POSITION OVERVIEW Applications accepted from: ALL PERSONS INTERESTED Division/Section: HAS - ITTECHNOLOGY INFRASTRUCTURE Workdays & Hours*: Shift work, could include a Rotating Schedule *** weekends and holidays ***(*Subject to change) DESCRIPTIONS OF DUTIES/ESSENTIAL FUNCTIONS The Communications Technology group within the Information Technology Division of the Houston Airport System (HAS) supports day to day technical operations and functionality of common use terminal equipment for airline passenger processing. The Sr. IT Professional - Infrastructure manages upkeep including updates/upgrades to our voice audio recording application, provides oversight for the Airport Operations Database (AODB) system and oversight to the Enhanced 911 (E911) system. The Senior IT Professional - Infrastructure will be a key contributor in the deployment and management of HAS’ Curb Gate initiative. This initiative will deliver a touchless journey for passengers throughout the airport terminal from check in to the departure/boarding gate integrating self-service kiosks, self-service bag-drop and an identity management system for passengers in Terminal A, Terminal D and Hobby Airport. This position leads deployment of and maintains the Curb to Gate solution to ensure high quality passenger and enterprise communications technology aligning with HAS’ Mission and 5 Star Vision. The services shall be performed at the three airports George Bush Intercontinental Airport/Houston (IAH), William P. Hobby (HOU), and Ellington Airport (EFD). "Must be able to pass a criminal background check, obtain and maintain federally mandated security clearances where required." The duties of the Senior IT Professional - Infrastructure include but are not limited to: TECHNICAL EXPERT: Has advanced technical certifications that demonstrates mastery of a specialized infrastructure discipline. Typically participates in industry/technical users’ groups. Proactively resolves highly complex technology problems by providing expert technical advice. May serve as highest level of escalation internally. This position is routinely expected to provide guidance, technical support, and find creative solutions to a variety of business needs. OPERATIONS & MAINTENANCE: Oversees a variety of highly complex analytical and technical assignments; provides subject matter expertise and advice for assigned technology and infrastructure systems. This position plans, manages, and implements infrastructure projects and upgrades; designs and documents infrastructure processes, procedures, and standards. Ensures effectiveness of infrastructure by performing preventive maintenance work and monitoring system performance; diagnoses problems; works with external vendors and COH departments; and supports back-ups for a variety of technologies, business units, and systems. STRATEGY: Understands how technology infrastructure systems support business objectives. Drives innovation and creative solutions by providing value propositions. Influences the strategy; acts as a technical thought leader in specialized areas. Implements best practices and uses knowledge of internal and external technology challenges and opportunities to drive business transformation. Addresses risks, limitations and vulnerabilities. Sr. IT Professional - INF role imparts influence and direction has to how server, cloud, storage and other infrastructures are implemented. TEAM EFFORT: Contributes to the Information Technology team effort by accomplishing specific goals and performing related responsibilities as needed. The Sr. IT Professional - Infrastructure position provides coaching, mentoring, to other Server Team admins as well as Desktop leads when appropriate. Team Effort is more than being a team player, it is a willingness to assist the organization to succeed, to offer assistance outside of normal scope, and it is being available when needed. WORKING CONDITIONS There are occasional minor discomforts from exposure to less-than-optimal temperature and air conditions. The position may involve dealing with modestly unpleasant situations, as with occasional exposure to office chemicals and/or extensive use of a video display terminal. There are no major sources of discomfort, i.e., essentially normal office environment with acceptable lighting, temperature and air conditions. May occasionally require work in outdoor environment. Occasionally louder noise as found in a data center situations. May require lifting up to 40 pounds occasionally. MINIMUM REQUIREMENTS EDUCATIONAL REQUIREMENTS Requires a Bachelor's degree in Computer Science, Management and Information Systems (MIS) or a closely related field. Information systems-specific technical certifications may be substituted for 1 year of either the education or the experience requirement, as applicable. Related professional Information Systems experience may be substituted for the education requirement on a year-for-year basis. EXPERIENCE REQUIREMENTS At least six (6) years of technology experience supporting IT infrastructure. Valid system-specific technical certifications required. Advanced certifications and applicable work experience beyond six (6) years may be substituted for up to two (2) years of the education requirement. System-specific technical certifications may be considered for substitution for 1 year of experience. A Master’s degree in Computer Science, Management and Information Systems (MIS) or a closely related field may be substituted for two years of the experience requirement. LICENSE REQUIREMENTS None PREFERENCES PREFERENCES: Preferences will be given to candidates with the following: • Ability to interpret communications requirements and define user needs • Honesty / Integrity Does not cut corners ethically. Earns trust and maintains confidences. Does what is right, not just what is politically expedient. Speaks plainly and truthfully. • Self-motivated, focused and driven to succeed • Ability to work in high paced environment work with sense of urgency, ability to multitask, and prioritize • Fast learner; able to adapt to changes quickly • A solid appreciation for and commitment to teamwork • Sr. IT Professional Infrastructure prefer to possess and maintain credential from Building Industry Consulting Service international (BICSI) such as: Registered Communications Distribution Designer (RCDD), Registered Telecommunication Project Manager (RTPM) or any other BICSI certification. • Minimum 10 years of experience in Information Technology systems, construction experience preferred. ***Preference shall be given to eligible veteran applicants provided such persons possess the qualifications necessary for competent discharge of the duties involved in the position applied for, such persons are among the most qualified candidates for the position, and all other factors in accordance with Executive Order 1-6.*** GENERAL INFORMATION SELECTION/SKILLS TESTS REQUIRE The selection process will involve application review and/or interview. Department may administer skills assessment test. SAFETY IMPACT POSITION YES - If yes, this position is subject to random drug testing and if a promotional position, candidate must pass an assignment drug test. Pay Grade - 28 SALARY INFORMATION Factors used in determining the salary offered include the candidate's qualifications as well as the pay rates of other employees in this classification. APPLICATION PROCEDURES Only online applications will be accepted for this City of Houston job and must be received by the Human Resources Department during active posting period. Applications must be submitted online at: www.houstontx.gov . To view your detailed application status, please log-in to your online profile by visiting: http://agency.governmentjobs.com/houston/default.cfm or call 281-233-1842. If you need special services or accommodations, call 281-233-1842; (TTY 7-1-1) If you need login assistance or technical support call 855-524-5627. Due to the high volume of applications received, the Hiring Department will contact you directly, should you be selected to advance in our recruitment process. All new and rehires must pass a pre-employment drug test and are subject to a physical examination and verification of information provided. Applicants are encouraged to attach a cover letter and resume along with their completed application when applying. For further information pertaining to the Houston Airport System, please visit: https://www.youtube.com/watch?v=EDWLV_sJFoM EOE Equal Opportunity Employment The City of Houston is committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, genetic information, veteran status, gender identity, or pregnancy. The city offers a competitive benefits program, including competitively priced health coverage and a defined contribution pension plan. Benefits include: • Medical • Dental • Vision • Wellness • Life insurance • Long-term disability • Retirement pension • 457 deferred compensation plan • Employee Assistance Program • 10 days of vacation each year • 11 city holidays, plus one floating holiday • Flexible schedules • Professional development opportunities • Transportation/parking plan • Section 125 pretax deductions • Dependent Care Reimbursement Plan • Healthcare Flexible Spending Account For plan details, visit http://www.houstontx.gov/hr/benefits.html Closing Date/Time: 5/16/2024 11:59 PM Central
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to Information or Computer Science, plus three (3) years of experience in a related field, including two (2) years of leadership or supervisory experience. Experience may substitute for education up to four (4) years. Licenses and Certifications Required: None. Notes to Applicants POSITION OVERVIEW : Austin Bergstrom International Airport is seeking an exceptional candidate to serve as IT Manager responsible for our IT business application support services. This position will be responsible for monitoring daily operations of the Airport IT infrastructure, coordinating implementation of IT initiatives, reviewing and making recommendations on new applications, assisting with strategic IT decisions and managing third-party contracts for AUS vendors. The IT Manager will provide guidance to staff for professional and leadership development, and define actionable goals for the development and implementation of practices and policies that support the strategic vision of the Airport. The position will also manage a budget, including financial tracking, reporting and contract management. Stay current with latest Airport IT solutions and provide recommendations for future direction. Demonstrate agility and adaptability in meeting operational requirements, goals, and monitoring team and vendor effectiveness and performance. The successful candidate will possess strong leadership skills with a vision to think strategically in moving the Airport forward. ASSESSMENT : A skills assessment will be required for this position. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. APPLICATION INFORMATION : A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application. VETERAN : Veteran candidates will be required to provide a copy of their DD214 at the time of interview. GOOD STANDING - DEPARTMENT / DIVISION POSTINGS : Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified. ESSENTIAL PERSONNEL : This position is categorized as an Essential Personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled. CRIMINAL HISTORY BACKGROUND CHECK : Top candidate will be subject to a minimum 10 year criminal background check and security threat assessment. LANGUAGE : Must have the ability to read, write, and fluently speak in English. WORK HOURS : Shift may change according to departmental needs. Work hours may include after hours, holidays, and weekend work DEPARTMENT MAY CLOSE THE JOB POSTING AT ANY TIME AFTER 7 DAYS Pay Range $47.75 - $62.07 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Hours may change depending on departmental needs. Work hours may include after-hours, holidays, and weekend work. Job Close Date 05/06/2024 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport Preferred Qualifications Deep understanding of enterprise server technologies, cloud computing platforms, and hybrid IT environments. Hands-on experience with server administration, virtualization, and cloud services. Proficiency in managing enterprise server infrastructure, including operating systems (e.g., Windows Server, Linux), server hardware, and network infrastructure. Analytical mindset with the ability to troubleshoot complex technical issues, identify root causes, and implement effective solutions. Experience in performance optimization and capacity planning. Hands-on experience with IT infrastructure and business application support services. Experience implementing general business IT applications and Airport IT applications. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Plans, organizes, schedules, and coordinates the work supporting large-scale corporate and enterprise-level information systems. Provides advanced technical leadership on integrating complex existing or new information system technologies. Monitors and evaluates staff performance to accomplish tasks and established objectives, and ensures compliance with City of Austin personnel, security, and department procedures. Prepares operating budgets, reviews ongoing expenditures to ensure adherence to budgets, and coordinates recurrent program/project budgets and resource forecasts. Manages the coordination of complex projects with other City departments, project teams, and agencies using industry best practices to gain maximum value from combined systems. Researches complex commercial products, technology solutions, and participates in the development of vendor contracts, performs vendor management and contract management duties, and prepares and evaluates Requests for Proposal (RFPs). Prepares, reviews, and approves documentation for procurement of IT systems. May exercise oversight of departmental IT purchases. Develops and prepares management and productivity reports, studies, and analyses. Develops training programs and guides, and trains staff on work procedures and operating instructions. Ensures disaster recovery is in place for critical systems. Improves operations, decreases turnaround times, and streamlines work processes to provide quality customer service. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of management and supervisory principles and practices. Knowledge of current IT systems and data systems technology, security, operations, and practices. Knowledge of budget processes. Knowledge of project and resource management. Skill in organizing and assigning work effectively and efficiently. Skill in understanding the organization and operation of the City and departments, as necessary. Skill in operating computers and related software applications. Skill in conducting hardware and software evaluations, performing selection, and acquisition functions. Skill in analyzing and solving complex problems for the enterprise department. Ability to develop, implement, and administer a budget. Ability to prepare budget requests and monitor expenditures for budgetary compliance. Ability to read and interpret standard accounting and financial reports. Ability to conduct research and analyze and interpret research findings. Ability to compile data and prepare narrative and statistical correspondence, reports, and presentations. Ability to train, assign, and direct work activities. Ability to understand complex program structures and how they impact enterprise departments and the City. Ability in handling and resolving conflict and uncertain situations. Ability to communicate in a clear and concise manner to effectively convey complex and detailed information, both verbally and in writing. Ability to represent management and present program information. Ability to maintain effective and professional relationships. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the position are graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to Information or Computer Science, plus three (3) years of experience in a related field, including two (2) years of leadership or supervisory experience. Experience may substitute for education up to four (4) years. Do you meet each the minimum qualifications? Yes No * Please describe your experience with enterprise server technologies, cloud computing platforms, and hybrid IT environments. (Open Ended Question) * Please describe your hands-on experience server administration, virtualization, and cloud services. (Open Ended Question) * Please describe your experience in managing enterprise server infrastructure, including operating systems (e.g., Windows Server, Linux), server hardware, and network infrastructure. (Open Ended Question) * Please describe your experience troubleshooting complex technical issues, identifying root causes, and implementing effective solutions. (Open Ended Question) * Please describe your experience in performance optimization and capacity planning. (Open Ended Question) * Describe your hands-on experience with IT infrastructure and business application support services. Indicate the position listed in your application that supports your answer. (Open Ended Question) * Describe your experience implementing general business IT applications and Airport IT applications. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired. I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment * Were you referred to this opportunity by a current Aviation employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Apr 23, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to Information or Computer Science, plus three (3) years of experience in a related field, including two (2) years of leadership or supervisory experience. Experience may substitute for education up to four (4) years. Licenses and Certifications Required: None. Notes to Applicants POSITION OVERVIEW : Austin Bergstrom International Airport is seeking an exceptional candidate to serve as IT Manager responsible for our IT business application support services. This position will be responsible for monitoring daily operations of the Airport IT infrastructure, coordinating implementation of IT initiatives, reviewing and making recommendations on new applications, assisting with strategic IT decisions and managing third-party contracts for AUS vendors. The IT Manager will provide guidance to staff for professional and leadership development, and define actionable goals for the development and implementation of practices and policies that support the strategic vision of the Airport. The position will also manage a budget, including financial tracking, reporting and contract management. Stay current with latest Airport IT solutions and provide recommendations for future direction. Demonstrate agility and adaptability in meeting operational requirements, goals, and monitoring team and vendor effectiveness and performance. The successful candidate will possess strong leadership skills with a vision to think strategically in moving the Airport forward. ASSESSMENT : A skills assessment will be required for this position. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. APPLICATION INFORMATION : A detailed and complete employment application is required to help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Please list your complete employment history, to include all job duties, responsibilities and employment dates on your online application. The application is an official document; incomplete applications will not be considered (i.e., “see resume” or “see LinkedIn profile”). Resumes will not be used to qualify for the position and will not be used to recommend salary. Supplemental information or changes to your application will not be accepted after the job posting closes. The responses to the supplemental questions inquiring about experience should be reflected on your application. VETERAN : Veteran candidates will be required to provide a copy of their DD214 at the time of interview. GOOD STANDING - DEPARTMENT / DIVISION POSTINGS : Employees, in Good Standing, who are candidates within the department/division that the position resides in and who meet the minimum and preferred qualifications (if any) of the position will be included in the initial interview. Department/division employee must remain in Good Standing through the Top Candidate Selection phase at which time the Good Standing status will be re-verified. ESSENTIAL PERSONNEL : This position is categorized as an Essential Personnel. Essential personnel are required to come to work during emergencies or bad weather at the airport if they are scheduled to work and in some cases when they are not scheduled. CRIMINAL HISTORY BACKGROUND CHECK : Top candidate will be subject to a minimum 10 year criminal background check and security threat assessment. LANGUAGE : Must have the ability to read, write, and fluently speak in English. WORK HOURS : Shift may change according to departmental needs. Work hours may include after hours, holidays, and weekend work DEPARTMENT MAY CLOSE THE JOB POSTING AT ANY TIME AFTER 7 DAYS Pay Range $47.75 - $62.07 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Hours may change depending on departmental needs. Work hours may include after-hours, holidays, and weekend work. Job Close Date 05/06/2024 Type of Posting External Department Aviation Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Austin Bergstrom International Airport Preferred Qualifications Deep understanding of enterprise server technologies, cloud computing platforms, and hybrid IT environments. Hands-on experience with server administration, virtualization, and cloud services. Proficiency in managing enterprise server infrastructure, including operating systems (e.g., Windows Server, Linux), server hardware, and network infrastructure. Analytical mindset with the ability to troubleshoot complex technical issues, identify root causes, and implement effective solutions. Experience in performance optimization and capacity planning. Hands-on experience with IT infrastructure and business application support services. Experience implementing general business IT applications and Airport IT applications. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Plans, organizes, schedules, and coordinates the work supporting large-scale corporate and enterprise-level information systems. Provides advanced technical leadership on integrating complex existing or new information system technologies. Monitors and evaluates staff performance to accomplish tasks and established objectives, and ensures compliance with City of Austin personnel, security, and department procedures. Prepares operating budgets, reviews ongoing expenditures to ensure adherence to budgets, and coordinates recurrent program/project budgets and resource forecasts. Manages the coordination of complex projects with other City departments, project teams, and agencies using industry best practices to gain maximum value from combined systems. Researches complex commercial products, technology solutions, and participates in the development of vendor contracts, performs vendor management and contract management duties, and prepares and evaluates Requests for Proposal (RFPs). Prepares, reviews, and approves documentation for procurement of IT systems. May exercise oversight of departmental IT purchases. Develops and prepares management and productivity reports, studies, and analyses. Develops training programs and guides, and trains staff on work procedures and operating instructions. Ensures disaster recovery is in place for critical systems. Improves operations, decreases turnaround times, and streamlines work processes to provide quality customer service. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of management and supervisory principles and practices. Knowledge of current IT systems and data systems technology, security, operations, and practices. Knowledge of budget processes. Knowledge of project and resource management. Skill in organizing and assigning work effectively and efficiently. Skill in understanding the organization and operation of the City and departments, as necessary. Skill in operating computers and related software applications. Skill in conducting hardware and software evaluations, performing selection, and acquisition functions. Skill in analyzing and solving complex problems for the enterprise department. Ability to develop, implement, and administer a budget. Ability to prepare budget requests and monitor expenditures for budgetary compliance. Ability to read and interpret standard accounting and financial reports. Ability to conduct research and analyze and interpret research findings. Ability to compile data and prepare narrative and statistical correspondence, reports, and presentations. Ability to train, assign, and direct work activities. Ability to understand complex program structures and how they impact enterprise departments and the City. Ability in handling and resolving conflict and uncertain situations. Ability to communicate in a clear and concise manner to effectively convey complex and detailed information, both verbally and in writing. Ability to represent management and present program information. Ability to maintain effective and professional relationships. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the position are graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to Information or Computer Science, plus three (3) years of experience in a related field, including two (2) years of leadership or supervisory experience. Experience may substitute for education up to four (4) years. Do you meet each the minimum qualifications? Yes No * Please describe your experience with enterprise server technologies, cloud computing platforms, and hybrid IT environments. (Open Ended Question) * Please describe your hands-on experience server administration, virtualization, and cloud services. (Open Ended Question) * Please describe your experience in managing enterprise server infrastructure, including operating systems (e.g., Windows Server, Linux), server hardware, and network infrastructure. (Open Ended Question) * Please describe your experience troubleshooting complex technical issues, identifying root causes, and implementing effective solutions. (Open Ended Question) * Please describe your experience in performance optimization and capacity planning. (Open Ended Question) * Describe your hands-on experience with IT infrastructure and business application support services. Indicate the position listed in your application that supports your answer. (Open Ended Question) * Describe your experience implementing general business IT applications and Airport IT applications. (Open Ended Question) * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * The Transportation Security Administration (TSA-division of the USA Dept. of Homeland Security) requires all employees of the Austin-Bergstrom International Airport to pass a minimum 10-year criminal background investigation and security threat assessment. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Check to be hired. I acknowledge and understand this position requires a 10-year Criminal Background Investigation and security threat assessment * Were you referred to this opportunity by a current Aviation employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Cloud Systems, Operations & Security Manager Classification Title: Administrator II (MPP II) Posting Details Priority Application Date (Posting will remain open until filled): Monday, April 15th @ 11:55pm PDT Hiring Preference Not Applicable Position Summary The Cloud Operations & Security Operations Manager leads the campus enterprise systems, storage, and cloud infrastructure to maintain a high level of security and availability. Reporting to the Sr. Director of Infrastructure & Operations, this key leadership position is responsible for designing, implementing, and maintaining public and private cloud environments and systems. The role involves managing day-to-day operations, performing, and documenting architecture, and procedures including continuous monitoring implementation and enforcement of robust security measures. The incumbent will collaborate with cross-functional teams, vendors, and stakeholders to align cloud strategies with institutional goals, providing strategic guidance on emerging technologies and best practices. The Cloud Systems, Operations & Security Manager will provide operational leadership and management of all functional areas of the Identity Management & Systems Operations unit of IRT. This comprises critical infrastructure associated with campus data center, disaster recovery (DR), and cloud infrastructure storage, servers, high availability, and backup systems. The incumbent is also responsible for the identity management (IDM) architecture and processes related to the management of information pertaining to people and their access to computerized systems. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $9,000 per month - $11,000 per month, commensurate with candidate's education, experience, skills, and training CSU Classification Salary Range : $4,583 per month - $14,713 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (At-Will) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00am - 5:00pm. Other hours as required. Telecommuting Options: Hybrid work flexibility is available at up to 1-2 days a week remote, on an opt-in basis. Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html . Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire. Department Information Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State. For more information, please visit: www.csus.edu/irt Required Qualifications Education & Experience: Bachelor’s degree in a relevant field or discipline or equivalent experience. Experience with running and maintaining applications, servers and other systems, along with programming and scripting [.NET, C#, PowerShell, Puppet, Chef, etc.] Demonstrated experience serving in an IT leadership role, successfully leading projects, delivering services, and developing effective people and processes in cloud and on-premise systems services, storage, and identity management. Knowledge, Skills & Abilities: Strong verbal, written, and interpersonal communication skills. Ability to establish and maintain collaborative working relationships with various stakeholders Knowledge of applicable data privacy practices and laws. Strong technical skills in cloud computing, networking and security. Excellent problem-solving skills and ability to make independent decisions and exercise sound judgement. Strong understanding of cybersecurity principles, experience with vulnerability management tools and techniques, and the ability to work collaboratively with cross-functional teams to ensure the security and integrity of systems and data. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment: Ability to pass background check. Preferred Qualifications Masters in Computer Science, MIS or related field. Demonstrated leadership in identity management (IDM) architecture and processes related to the management of information pertaining to people and their access to computerized systems. Five (5) or more years working in a datacenter environment supporting infrastructure, systems and applications. Four (4) or more years of Information Technology experience working in higher education infrastructure support. Three (3) years of experience in a managing or supervisory role performing one or more of the following: mentoring / coaching, task delegation, work progress supervision and professional development. Theoretical and practical understanding of private and public cloud system integrations and opportunities. Ability to productively assemble, engage and lead cross-functional teams to achieve organizational goals with run, grow and innovate strategies. Documents Needed to Apply *Failure to upload the required documentation may lead to disqualification. Resume Cover Letter Diversity Statement - You will be prompted to respond to the following Diversity Statement prompt as part of your application: Sacramento State is on a mission to create a welcoming campus free from all forms of bias, discrimination, and oppression. Please share personal and/or professional examples highlighting your support and achievement of antiracism, diversity, equity, and, inclusion efforts. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 27, 2024
Working Title: Cloud Systems, Operations & Security Manager Classification Title: Administrator II (MPP II) Posting Details Priority Application Date (Posting will remain open until filled): Monday, April 15th @ 11:55pm PDT Hiring Preference Not Applicable Position Summary The Cloud Operations & Security Operations Manager leads the campus enterprise systems, storage, and cloud infrastructure to maintain a high level of security and availability. Reporting to the Sr. Director of Infrastructure & Operations, this key leadership position is responsible for designing, implementing, and maintaining public and private cloud environments and systems. The role involves managing day-to-day operations, performing, and documenting architecture, and procedures including continuous monitoring implementation and enforcement of robust security measures. The incumbent will collaborate with cross-functional teams, vendors, and stakeholders to align cloud strategies with institutional goals, providing strategic guidance on emerging technologies and best practices. The Cloud Systems, Operations & Security Manager will provide operational leadership and management of all functional areas of the Identity Management & Systems Operations unit of IRT. This comprises critical infrastructure associated with campus data center, disaster recovery (DR), and cloud infrastructure storage, servers, high availability, and backup systems. The incumbent is also responsible for the identity management (IDM) architecture and processes related to the management of information pertaining to people and their access to computerized systems. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range : $9,000 per month - $11,000 per month, commensurate with candidate's education, experience, skills, and training CSU Classification Salary Range : $4,583 per month - $14,713 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 2 Recruitment Type : Regular (At-Will) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8:00am - 5:00pm. Other hours as required. Telecommuting Options: Hybrid work flexibility is available at up to 1-2 days a week remote, on an opt-in basis. Please visit the following webpage for more information on the CSU Telecommuting Program: https://www.csus.edu/administration-business-affairs/internal/your-hr/telecommuting-program.html . Per our Out of State Employment Policy (see below), a successful candidate must reside within the State of California upon time of hire. Department Information Who is IRT? Information Resources & Technology (IRT) partners with faculty, staff, and students to provide essential information technology services that support mission critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Sacramento State. For more information, please visit: www.csus.edu/irt Required Qualifications Education & Experience: Bachelor’s degree in a relevant field or discipline or equivalent experience. Experience with running and maintaining applications, servers and other systems, along with programming and scripting [.NET, C#, PowerShell, Puppet, Chef, etc.] Demonstrated experience serving in an IT leadership role, successfully leading projects, delivering services, and developing effective people and processes in cloud and on-premise systems services, storage, and identity management. Knowledge, Skills & Abilities: Strong verbal, written, and interpersonal communication skills. Ability to establish and maintain collaborative working relationships with various stakeholders Knowledge of applicable data privacy practices and laws. Strong technical skills in cloud computing, networking and security. Excellent problem-solving skills and ability to make independent decisions and exercise sound judgement. Strong understanding of cybersecurity principles, experience with vulnerability management tools and techniques, and the ability to work collaboratively with cross-functional teams to ensure the security and integrity of systems and data. Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment: Ability to pass background check. Preferred Qualifications Masters in Computer Science, MIS or related field. Demonstrated leadership in identity management (IDM) architecture and processes related to the management of information pertaining to people and their access to computerized systems. Five (5) or more years working in a datacenter environment supporting infrastructure, systems and applications. Four (4) or more years of Information Technology experience working in higher education infrastructure support. Three (3) years of experience in a managing or supervisory role performing one or more of the following: mentoring / coaching, task delegation, work progress supervision and professional development. Theoretical and practical understanding of private and public cloud system integrations and opportunities. Ability to productively assemble, engage and lead cross-functional teams to achieve organizational goals with run, grow and innovate strategies. Documents Needed to Apply *Failure to upload the required documentation may lead to disqualification. Resume Cover Letter Diversity Statement - You will be prompted to respond to the following Diversity Statement prompt as part of your application: Sacramento State is on a mission to create a welcoming campus free from all forms of bias, discrimination, and oppression. Please share personal and/or professional examples highlighting your support and achievement of antiracism, diversity, equity, and, inclusion efforts. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Kitsap County, WA
Port Orchard, Washington, United States
OVERVIEW Position Information Leads, administers, and manages the activities of the Sewer Utility Division of the Public Works Department to ensure proper maintenance, operations (M&O) planning, and construction of the sewer facilities and infrastructure for the County. Manages the preparation and execution of the $25 million annual operating budget to meet state and federal water quality standards, infrastructure M&O, sewer system development, asset management, and public education & outreach (E&O) and program administration. The position manages the Sewer Division Capital Facilities Program (CFP) including long range planning, design, and construction of capital projects. The position is responsible for projecting revenues and expenditures and establishing sewer rates and fees to maintain ample M&O revenue, capital facilities funds, and to maintain reserves. QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS Minimum Requirements: Bachelor's Degree from an accredited university in civil/sanitary/public health/wastewater engineering, environmental engineering, public administration, business or closely related field; Eight years of progressively responsible professional experience in the planning, design, operations and construction of public works projects, with emphasis on sewage treatment and collection systems and the associated federal and state requirements; and three years of supervisory/managerial experience; or Any equivalent combination and experience of education that provides the applicant with the desired knowledge, skills and abilities required to perform the work. Preferred Qualifications include: Master's Degree in related field; Registration as a Professional Engineer in the State of Washington; or reciprocity from another state; Experience with the financial management of utility or public agency operations, including budgeting, expenditures, purchasing, contracting and rate setting highly desirable. Required Licenses, Certificates, Examinations/Tests and Other Requirements The incumbent is responsible for obtaining and maintaining all the following required licenses, certifications and other requirements. Prior to employment, the successful candidate must: Submit official transcripts from an accredited college or university or business school, if education is being used to meet the minimum qualifications. Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, as determined by the hiring authority at time of job posting. Authorize and complete a criminal background check. Information received is reviewed on a case-by-case basis and will not necessarily remove a candidate from consideration. Driving Requirements The successful incumbent must meet the driving requirements of this position and submit a copy of a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment.The successful incumbent must obtain a valid Washington State Driver's License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as : Category 1 Driver: operates County-owned vehicle, and C ategory 2 : Driver may operate a personal vehicle as an essential function for official County business. Any employee using a personal vehicle on official County business shall be required to maintain auto liability insurance, in addition to having a valid driver's license. ILLUSTRATIVE EXAMPLE OF DUTIES Supervise and provide leadership for a staff of 75+ employees including 7 direct reports. Duties include setting work priorities, planning, organizing, assigning, advising, assisting, motivating and training as necessary. Establish work rules and performance standards and evaluate the work of assigned staff and participate in the selection of new employees, including making recommendations regarding hiring, discipline, transfer and termination. Provide for the training and motivation of subordinates in order to make full use of individual capabilities and to meet changing system demands. Manages the preparation and execution of the $25 million annual operating budget and its supporting fee structure covering the areas of program administration, asset management, water quality monitoring, infrastructure operations & maintenance (O&M), public education & outreach (E&O), infrastructure retrofit, sewer system development, and facilities inspection. Conducts long range financial planning including adjustments to sewer rates and fees need to fulfill division objectives and departmental goals. Directs the development and implementation of the Sewer Division CFP, to include prioritization and funding of repair, replacement, and expansion projects. Plans typically contain 10-15 projects totaling $120-130 million over the six-year span. Projects are typically designed by consultants managed by an internal project manager and construction management team and require close coordination with the division to ensure success. In addition, the position is primarily responsible to initiating and developing grant applications and coordinating revenue bond sales with the Department of Administrative Services to support CFP project funding. Oversees National Pollutant Discharge Elimination System (NPDES) permitting process for 4 treatment plants. Three plants are regulated by the State and one directly by the Federal government. Negotiates and resolves compliance issues with state and Federal agencies including US Environmental Protection Agency (US EPA), State Departments of Ecology, Public Health, Natural Resources, Fish and Wildlife OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. This position is classified as exempt from overtime under the Fair Labor Standards Act (FLSA) This is an "at will" appointed position. As an "at will" employee, appointment may be revoked at any time with or without cause and without right of appeal. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. This recruitment is being used to fill an existing open position, and may be used to fill future openings for up to six (6) months. Flexible hours are available, as approved by management. Only authorized employees and hiring authorities have access to the application materials submitted. Per RCW 42.56.250, all applications for public employment, including the names of applicants, resumes, and other related materials submitted with respect to an applicant are exempt from public inspection. *10% INCENTIVE PAY & 1 YEAR VACATION ACCRUALS ADVANCED! Ten percent (10%) signing incentive payments will be provided in consideration for the candidate’s agreement to remain employed with the County for a minimum of two years. Advancements equal to 12 months accrual of vacation leave or general leave for immediate use by candidates who accept these positions. Additional vacation/general leave hours will accrue beginning the 13th month of employment. All other provisions of the Personnel Manual regarding vacation/general leave will apply. This position is open until filled. The first review is scheduled for the week of March 18, 2024 and then weekly! At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees. County Paid Benefits Include: Medical - Kaiser Permanente (HMO) or Aetna (PPO) Dental -Delta Dental or Willamette Vision - VSP Flexible Spending Accounts (FSA) Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL) Disability - Short-term disability & Long-term disability Voya Voluntary Insurance Transportation incentives Employee Assistance Program Travel Assistance Program Wellness program https://spf.kitsapgov.com/hr/Pages/Wellness.aspx Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide . *Voluntary benefit options also available at the employee's expense Retirement: Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security. Deferred Compensation (IRS Plan 457b): tax-deferred savings program Holidays 11 paid holidays and 2 additional floating holiday per year Vacation Leave New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows: Upon completion of 3 years: 15 days per year (10.00 hours per month) Upon completion of 5 years: 20 days per year (13.33 hours per month) Upon completion of 10 years: 25 days per year (16.67 hours per month) Sick Leave All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next. ***Part-time employees benefit contributions and leave accruals will beprorated*** Current County Employees If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status. NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx
Mar 08, 2024
Full Time
OVERVIEW Position Information Leads, administers, and manages the activities of the Sewer Utility Division of the Public Works Department to ensure proper maintenance, operations (M&O) planning, and construction of the sewer facilities and infrastructure for the County. Manages the preparation and execution of the $25 million annual operating budget to meet state and federal water quality standards, infrastructure M&O, sewer system development, asset management, and public education & outreach (E&O) and program administration. The position manages the Sewer Division Capital Facilities Program (CFP) including long range planning, design, and construction of capital projects. The position is responsible for projecting revenues and expenditures and establishing sewer rates and fees to maintain ample M&O revenue, capital facilities funds, and to maintain reserves. QUALIFICATIONS FOR PERFORMANCE OF THE ESSENTIAL FUNCTIONS Minimum Requirements: Bachelor's Degree from an accredited university in civil/sanitary/public health/wastewater engineering, environmental engineering, public administration, business or closely related field; Eight years of progressively responsible professional experience in the planning, design, operations and construction of public works projects, with emphasis on sewage treatment and collection systems and the associated federal and state requirements; and three years of supervisory/managerial experience; or Any equivalent combination and experience of education that provides the applicant with the desired knowledge, skills and abilities required to perform the work. Preferred Qualifications include: Master's Degree in related field; Registration as a Professional Engineer in the State of Washington; or reciprocity from another state; Experience with the financial management of utility or public agency operations, including budgeting, expenditures, purchasing, contracting and rate setting highly desirable. Required Licenses, Certificates, Examinations/Tests and Other Requirements The incumbent is responsible for obtaining and maintaining all the following required licenses, certifications and other requirements. Prior to employment, the successful candidate must: Submit official transcripts from an accredited college or university or business school, if education is being used to meet the minimum qualifications. Pass all job-related examinations/tests necessary to demonstrate required knowledge, skills and abilities, as determined by the hiring authority at time of job posting. Authorize and complete a criminal background check. Information received is reviewed on a case-by-case basis and will not necessarily remove a candidate from consideration. Driving Requirements The successful incumbent must meet the driving requirements of this position and submit a copy of a current driving record/abstract (from state of residency) to review for eligibility to drive for Kitsap County prior to employment.The successful incumbent must obtain a valid Washington State Driver's License prior to hire and maintain a satisfactory driving record as outlined in the Kitsap County Vehicle Use Policy. This position is categorized as : Category 1 Driver: operates County-owned vehicle, and C ategory 2 : Driver may operate a personal vehicle as an essential function for official County business. Any employee using a personal vehicle on official County business shall be required to maintain auto liability insurance, in addition to having a valid driver's license. ILLUSTRATIVE EXAMPLE OF DUTIES Supervise and provide leadership for a staff of 75+ employees including 7 direct reports. Duties include setting work priorities, planning, organizing, assigning, advising, assisting, motivating and training as necessary. Establish work rules and performance standards and evaluate the work of assigned staff and participate in the selection of new employees, including making recommendations regarding hiring, discipline, transfer and termination. Provide for the training and motivation of subordinates in order to make full use of individual capabilities and to meet changing system demands. Manages the preparation and execution of the $25 million annual operating budget and its supporting fee structure covering the areas of program administration, asset management, water quality monitoring, infrastructure operations & maintenance (O&M), public education & outreach (E&O), infrastructure retrofit, sewer system development, and facilities inspection. Conducts long range financial planning including adjustments to sewer rates and fees need to fulfill division objectives and departmental goals. Directs the development and implementation of the Sewer Division CFP, to include prioritization and funding of repair, replacement, and expansion projects. Plans typically contain 10-15 projects totaling $120-130 million over the six-year span. Projects are typically designed by consultants managed by an internal project manager and construction management team and require close coordination with the division to ensure success. In addition, the position is primarily responsible to initiating and developing grant applications and coordinating revenue bond sales with the Department of Administrative Services to support CFP project funding. Oversees National Pollutant Discharge Elimination System (NPDES) permitting process for 4 treatment plants. Three plants are regulated by the State and one directly by the Federal government. Negotiates and resolves compliance issues with state and Federal agencies including US Environmental Protection Agency (US EPA), State Departments of Ecology, Public Health, Natural Resources, Fish and Wildlife OTHER POSITION RELATED INFORMATION Who May Apply : This position is open to the general public. Applications will be screened for qualifications and completion of all the required materials and forms. The most competitive applicants may be contacted for further steps in the selection process, which may include testing for office and computer skills. This position is classified as exempt from overtime under the Fair Labor Standards Act (FLSA) This is an "at will" appointed position. As an "at will" employee, appointment may be revoked at any time with or without cause and without right of appeal. Kitsap County is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please contact our Human Resources Office. This recruitment is being used to fill an existing open position, and may be used to fill future openings for up to six (6) months. Flexible hours are available, as approved by management. Only authorized employees and hiring authorities have access to the application materials submitted. Per RCW 42.56.250, all applications for public employment, including the names of applicants, resumes, and other related materials submitted with respect to an applicant are exempt from public inspection. *10% INCENTIVE PAY & 1 YEAR VACATION ACCRUALS ADVANCED! Ten percent (10%) signing incentive payments will be provided in consideration for the candidate’s agreement to remain employed with the County for a minimum of two years. Advancements equal to 12 months accrual of vacation leave or general leave for immediate use by candidates who accept these positions. Additional vacation/general leave hours will accrue beginning the 13th month of employment. All other provisions of the Personnel Manual regarding vacation/general leave will apply. This position is open until filled. The first review is scheduled for the week of March 18, 2024 and then weekly! At Kitsap County, we strive to take care of our team! Our employees are the greatest asset of Kitsap County, and we take pride in offering a highly competitive compensation and benefits package to all eligible employees. County Paid Benefits Include: Medical - Kaiser Permanente (HMO) or Aetna (PPO) Dental -Delta Dental or Willamette Vision - VSP Flexible Spending Accounts (FSA) Life Insurance - Basic, Accidental Death and Dismemberment (AD&D), Voluntary Term Life Insurance (VTL) Disability - Short-term disability & Long-term disability Voya Voluntary Insurance Transportation incentives Employee Assistance Program Travel Assistance Program Wellness program https://spf.kitsapgov.com/hr/Pages/Wellness.aspx Benefits become effective on the first calendar day of the month following the month in which the employee is hired except if the employee's hire date is the first calendar day of the month, benefits begin on the day of hire. More information about employee benefits is available on the county's website at: https://spf.kitsapgov.com/hr/Pages/Benefits.aspx or the Kitsap County Digital Benefits Guide . *Voluntary benefit options also available at the employee's expense Retirement: Employees are covered under the PERS retirement plan provided through the Washington State Department of Retirement Systems and Social Security. Deferred Compensation (IRS Plan 457b): tax-deferred savings program Holidays 11 paid holidays and 2 additional floating holiday per year Vacation Leave New employees are credited with 48 hours of annual leave upon hire and will be begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 360 hours from one calendar year to the next. Annual leave accrual will increase upon tenure, as follows: Upon completion of 3 years: 15 days per year (10.00 hours per month) Upon completion of 5 years: 20 days per year (13.33 hours per month) Upon completion of 10 years: 25 days per year (16.67 hours per month) Sick Leave All new hires will be credited with 48 hours of sick leave upon hire and will begin accruing at the rate of 8 hours per month starting on their 7th month of employment. Employees may carry over 1200 hours from one calendar year to the next. ***Part-time employees benefit contributions and leave accruals will beprorated*** Current County Employees If you are transferring or promoting into this position you are responsible for reviewing these benefit changes; prior to accepting a position. In addition, it is your responsibility to notify the Auditor's Payroll Division of a change in union status. NOTE: This is a general overview of the benefits offered through employment with Kitsap County, and every effort has been made to ensure its accuracy. If any information on this document conflicts or is incorrect with the provisions of the Personnel Manual, applicable laws, policies, rules or official plan documents they will prevail. The Personnel Manual is available at: https://www.kitsapgov.com/hr/Pages/Personnel-Manual-2019.aspx
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: IT Services Lead Job Category: CSEA Job Opening Date: March 26, 2024 Job Closing Date: Location: Saddleback College Work Location: Mission Viejo, CA Department: Technology Services Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Annual salary starting from $108,792 to $120,120 Required Documents: Resume and Cover Letter Job Description: Initial Screening Date: April 22, 2024 A cover letter and resume are required. C.S.E.A. Classified Bargaining Unit Salary Range 146 Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job . SUMMARY DESCRIPTION Under direction from the appropriate level manager or administrator, oversees, functionally supervises, and participates as primary coordinator of the assigned college network, telecommunications and instructional technology delivery systems; ensures consistent and efficient information systems services to college personnel, students, and the community through the effective planning, design, implementation, modification, maintenance, monitoring, evaluation, and function of on-premises and cloud-based data networks, software applications, and related information systems services. DISTINGUISHING CHARACTERISTICS This is the lead level class in the Networking, Applications, and IT Systems series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. Employees perform the most difficult and complex duties assigned to classes within this series while providing functional and technical supervision over assigned staff. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or reasonably related duties from those set forth below to address business needs and changing business practices. Oversees the design, planning, implementation, and maintenance for the college networking (wired and wireless), video, and telecommunications systems; provides technical leadership for overall computer operating systems and network architecture including design requirements, standards, protocols, and capacity planning. Oversees, plans, organizes, and directs the installation, configuration, modification, maintenance, programming and repair of networking, video, telecommunication, audio visual and instructional technology equipment and interfaces, endpoint management, databases, software applications and peripherals, providing hands on support as necessary. Oversees the monitoring of college network and infrastructure operations to identify problems, malfunctions and unauthorized intrusion attempts and to ensure proper integration and optimal reliability including information security, data protection, and disaster recovery. Leads Network Administrators, IT Systems Specialists, and Application Specialists in their roles of network administration, maintenance of user accounts, information security, backup and file systems maintenance activities, classroom technology support, and server and telecommunications system administration. Oversees the inventory of technology hardware and software including necessary licensing and documentation of college-wide infrastructure, including cabling, conduit and wired and wireless equipment, and maintenance records for hardware and software resources and optimizes replacement cycles. Assists District IT and College technology departments in developing medium and long-range technology and infrastructure plans; develops cost estimates; researches and recommends alternatives regarding operational requirements and budgetary constraints; maintains current knowledge of new technologies for potential application to District and college systems. Interacts with and maintains collaborative, open communication with District IT and other departments on campus, serving as liaison to the district, other colleges and worksites, providers, contractors, consultants, and vendor service technicians as necessary, in the installation and maintenance of information and data systems to ensure district-wide security and technology procedures and standards are maintained. Administers requests related to the college systems, databases, software applications, interfaces, report development, cloud applications, and related information systems services. Writes specifications, designs, and directs development of bid specifications and prepares plans to install or modify enterprise systems. Works with the district, faculty, staff, and student leadership to pilot new instructional technology equipment; identifies technology requirements for classrooms and instructional labs. Collaboratively develops standards for acquisition and support of endpoint computing hardware and software; coordinates the acquisition of endpoint computing hardware and software, and plans for the replacement and lifecycle management of endpoint, lab and classroom computers. Establishes information and data systems software standards, upgrade procedures and maintenance activities and cost-effective methods of data transmission to achieve the highest possible reliability and accessibility of college technology systems; evaluates the use of new transmission technologies. Provides technical and information assistance in support of college building projects for new construction and remodels, to ensure the technology needs of the project are met in a timely and cost-effective manner; ensures College and district standards and specifications adherence. Engages in activities to stay current with the latest releases and best practices related to, infrastructure including but not limited to server, cloud, and network systems instructional delivery systems and software advances to proactively administer these systems and provide direction for the college. Participates in annual budgeting and strategic planning for technology projects and equipment requests. Communicates district and college policy and administrative decisions to assigned staff and students. Oversees end-user technology training for staff and faculty. Ensures the successful and timely resolution of service requests by providing excellent customer service. Ensures compliance with local, state, and federal regulations. Performs related duties and responsibilities as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Administration of voice and data networks (LAN/WAN/Virtual/Cloud/VoIP/Wi-Fi) in a large, complex organization. Information systems operating systems, infrastructure including but not limited to server, cloud, and network systems, applications, and installations in a multivendor and multiprotocol environment. Internet and intranet infrastructure, Wide Area Networks (WANs), Local Area Networks (LANs), wireless access points, network-attached storage, office productivity applications, email, directory services, and video distribution systems and instructional delivery systems. Network components including structured wiring, physical and virtual servers, load balancers, routers, switches, wireless controllers, and firewalls at both the virtual and physical medium. Network, video, server, and instructional delivery systems hardware and software installation, maintenance, diagnostic and troubleshooting techniques. Workstations and peripherals, operational characteristics of modern operating systems. Programming languages and web server and application software. Principles of data back-up and disaster recovery. Principles and practices of basic data communication circuitry. Equipment and materials currently available for new and revised data network installations. Use of tools and equipment required for installation, maintenance and testing of data communication pathways and wiring. Cloud technologies such as IaaS, and SaaS. Information security systems and related modern practices around protection of data. Basic principles and practices of budget preparation and administration. Basic principles and practices of project management. Current office practices, procedures, methods, and computer equipment, software, and applications related to the work. Principles and practices used to establish and maintain files and information retrieval systems; principles and practice of recordkeeping. Work organization principles and practices. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Techniques for providing a high level of customer service. Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Confidentiality requirements when dealing with personal and sensitive student information. Occupational hazards and standard safety policies and procedures. District and College organization, operations, policies, and objectives. Principles and practices of providing training and guidance to lower-level staff and student workers. Ability to: Analyze technical problems accurately and recommend or take an effective course of action. Administer the College's wireless, telephonic, local and wide area networks (LAN/WAN/Virtual/Cloud) including Internet and Intranet servers. Ability to conduct long-range planning. Plan and organize large projects requiring the involvement of several departments. Design or modify a variety of information and data systems and equipment. Make system-programming changes to network equipment and systems. Install or repair various information systems components and wiring. Ensure optimum operation and efficiency of student and staff web-based services. Evaluate existing network, server, endpoint, and cloud-based needs and requests and recommend system design modifications or equipment purchases. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information in person or on the telephone to students, staff, or the public; provide excellent customer service. Operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Provide training and work direction to assigned staff. Effectively utilize computer applications and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Report to work on a regular and consistent basis, as scheduled, to assigned job. Maintain the cleanliness, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Participate in trainings and meetings on-site and off-site as required. Occasionally work weekends/nights, as required. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in a technical field such as computer science or current certification in project management, information security, network or server infrastructure, or cloud-based technology. Experience: Eight years of increasingly responsible technical work experience in network service operations as a network technician and/or information systems analyst. WORK ENVIRONMENT AND PHYSICAL DEMANDS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical Demands: Typically must sit and stand for long periods; use hands and fingers to operate a computer keyboard; remember key information and concentrate for prolonged periods; see to read all printed materials, including fine print, diagrams, schematics, computer screen and electronic displays; hear and understand voices to conduct face-to-face and telephone conversations; speak in an understandable voice with sufficient volume to be heard within a normal conversational distance, on the telephone, and when addressing groups; transport self to places necessary to perform job duties, such as meeting locations; visit and inspect technology installation sites; and move and/or carry objects weighing up to a maximum of 25 pounds. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
Mar 27, 2024
Full Time
Title: IT Services Lead Job Category: CSEA Job Opening Date: March 26, 2024 Job Closing Date: Location: Saddleback College Work Location: Mission Viejo, CA Department: Technology Services Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: 8:00 am - 5:00 pm Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Annual salary starting from $108,792 to $120,120 Required Documents: Resume and Cover Letter Job Description: Initial Screening Date: April 22, 2024 A cover letter and resume are required. C.S.E.A. Classified Bargaining Unit Salary Range 146 Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job . SUMMARY DESCRIPTION Under direction from the appropriate level manager or administrator, oversees, functionally supervises, and participates as primary coordinator of the assigned college network, telecommunications and instructional technology delivery systems; ensures consistent and efficient information systems services to college personnel, students, and the community through the effective planning, design, implementation, modification, maintenance, monitoring, evaluation, and function of on-premises and cloud-based data networks, software applications, and related information systems services. DISTINGUISHING CHARACTERISTICS This is the lead level class in the Networking, Applications, and IT Systems series. Positions at this level are distinguished from other classes within the series by the level of responsibility assumed and the complexity of duties assigned. Employees perform the most difficult and complex duties assigned to classes within this series while providing functional and technical supervision over assigned staff. Employees at this level are required to be fully trained in all procedures related to assigned area of responsibility. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or reasonably related duties from those set forth below to address business needs and changing business practices. Oversees the design, planning, implementation, and maintenance for the college networking (wired and wireless), video, and telecommunications systems; provides technical leadership for overall computer operating systems and network architecture including design requirements, standards, protocols, and capacity planning. Oversees, plans, organizes, and directs the installation, configuration, modification, maintenance, programming and repair of networking, video, telecommunication, audio visual and instructional technology equipment and interfaces, endpoint management, databases, software applications and peripherals, providing hands on support as necessary. Oversees the monitoring of college network and infrastructure operations to identify problems, malfunctions and unauthorized intrusion attempts and to ensure proper integration and optimal reliability including information security, data protection, and disaster recovery. Leads Network Administrators, IT Systems Specialists, and Application Specialists in their roles of network administration, maintenance of user accounts, information security, backup and file systems maintenance activities, classroom technology support, and server and telecommunications system administration. Oversees the inventory of technology hardware and software including necessary licensing and documentation of college-wide infrastructure, including cabling, conduit and wired and wireless equipment, and maintenance records for hardware and software resources and optimizes replacement cycles. Assists District IT and College technology departments in developing medium and long-range technology and infrastructure plans; develops cost estimates; researches and recommends alternatives regarding operational requirements and budgetary constraints; maintains current knowledge of new technologies for potential application to District and college systems. Interacts with and maintains collaborative, open communication with District IT and other departments on campus, serving as liaison to the district, other colleges and worksites, providers, contractors, consultants, and vendor service technicians as necessary, in the installation and maintenance of information and data systems to ensure district-wide security and technology procedures and standards are maintained. Administers requests related to the college systems, databases, software applications, interfaces, report development, cloud applications, and related information systems services. Writes specifications, designs, and directs development of bid specifications and prepares plans to install or modify enterprise systems. Works with the district, faculty, staff, and student leadership to pilot new instructional technology equipment; identifies technology requirements for classrooms and instructional labs. Collaboratively develops standards for acquisition and support of endpoint computing hardware and software; coordinates the acquisition of endpoint computing hardware and software, and plans for the replacement and lifecycle management of endpoint, lab and classroom computers. Establishes information and data systems software standards, upgrade procedures and maintenance activities and cost-effective methods of data transmission to achieve the highest possible reliability and accessibility of college technology systems; evaluates the use of new transmission technologies. Provides technical and information assistance in support of college building projects for new construction and remodels, to ensure the technology needs of the project are met in a timely and cost-effective manner; ensures College and district standards and specifications adherence. Engages in activities to stay current with the latest releases and best practices related to, infrastructure including but not limited to server, cloud, and network systems instructional delivery systems and software advances to proactively administer these systems and provide direction for the college. Participates in annual budgeting and strategic planning for technology projects and equipment requests. Communicates district and college policy and administrative decisions to assigned staff and students. Oversees end-user technology training for staff and faculty. Ensures the successful and timely resolution of service requests by providing excellent customer service. Ensures compliance with local, state, and federal regulations. Performs related duties and responsibilities as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Administration of voice and data networks (LAN/WAN/Virtual/Cloud/VoIP/Wi-Fi) in a large, complex organization. Information systems operating systems, infrastructure including but not limited to server, cloud, and network systems, applications, and installations in a multivendor and multiprotocol environment. Internet and intranet infrastructure, Wide Area Networks (WANs), Local Area Networks (LANs), wireless access points, network-attached storage, office productivity applications, email, directory services, and video distribution systems and instructional delivery systems. Network components including structured wiring, physical and virtual servers, load balancers, routers, switches, wireless controllers, and firewalls at both the virtual and physical medium. Network, video, server, and instructional delivery systems hardware and software installation, maintenance, diagnostic and troubleshooting techniques. Workstations and peripherals, operational characteristics of modern operating systems. Programming languages and web server and application software. Principles of data back-up and disaster recovery. Principles and practices of basic data communication circuitry. Equipment and materials currently available for new and revised data network installations. Use of tools and equipment required for installation, maintenance and testing of data communication pathways and wiring. Cloud technologies such as IaaS, and SaaS. Information security systems and related modern practices around protection of data. Basic principles and practices of budget preparation and administration. Basic principles and practices of project management. Current office practices, procedures, methods, and computer equipment, software, and applications related to the work. Principles and practices used to establish and maintain files and information retrieval systems; principles and practice of recordkeeping. Work organization principles and practices. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Techniques for providing a high level of customer service. Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Confidentiality requirements when dealing with personal and sensitive student information. Occupational hazards and standard safety policies and procedures. District and College organization, operations, policies, and objectives. Principles and practices of providing training and guidance to lower-level staff and student workers. Ability to: Analyze technical problems accurately and recommend or take an effective course of action. Administer the College's wireless, telephonic, local and wide area networks (LAN/WAN/Virtual/Cloud) including Internet and Intranet servers. Ability to conduct long-range planning. Plan and organize large projects requiring the involvement of several departments. Design or modify a variety of information and data systems and equipment. Make system-programming changes to network equipment and systems. Install or repair various information systems components and wiring. Ensure optimum operation and efficiency of student and staff web-based services. Evaluate existing network, server, endpoint, and cloud-based needs and requests and recommend system design modifications or equipment purchases. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information in person or on the telephone to students, staff, or the public; provide excellent customer service. Operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Provide training and work direction to assigned staff. Effectively utilize computer applications and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Report to work on a regular and consistent basis, as scheduled, to assigned job. Maintain the cleanliness, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Participate in trainings and meetings on-site and off-site as required. Occasionally work weekends/nights, as required. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in a technical field such as computer science or current certification in project management, information security, network or server infrastructure, or cloud-based technology. Experience: Eight years of increasingly responsible technical work experience in network service operations as a network technician and/or information systems analyst. WORK ENVIRONMENT AND PHYSICAL DEMANDS The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Work Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical Demands: Typically must sit and stand for long periods; use hands and fingers to operate a computer keyboard; remember key information and concentrate for prolonged periods; see to read all printed materials, including fine print, diagrams, schematics, computer screen and electronic displays; hear and understand voices to conduct face-to-face and telephone conversations; speak in an understandable voice with sufficient volume to be heard within a normal conversational distance, on the telephone, and when addressing groups; transport self to places necessary to perform job duties, such as meeting locations; visit and inspect technology installation sites; and move and/or carry objects weighing up to a maximum of 25 pounds. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posting expiers: September 13, 2022 Salary commensurate with experience At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. General Description and Classification Standards Division of Strategic Asset Management requires a Senior Pipeline Design Manager with extensive knowledge of water & sewer pipeline design, construction, linear asset management, asset life cycles, and materials used in the water utility industry. Must have detailed design, construction management and operations experience for water, sewer and stormwater infrastructure. This manager will direct junior staff in the collection, organization, analysis, and prioritization of asset renewals and replacements in support of operational and regulatory objectives. The purpose of this job is to assist the Director of Strategic Asset Management Division with evaluating, coordinating and managing the asset management activities for the water and sewer linear infrastructure. This is a fully seasoned managerial level position charged with responsibility for a significant specialized function within a department. Position manages a small group of employees, typically with intermediate supervisors, or a smaller group of specialized professional employees. Areas of responsibility are typically unique within the department. Supervision Received • Works independently and reports to the supervisor when necessary approval or other direction is required. • Direction received is general and focuses more on long-term and short-term operating objectives, managerial effectiveness, and operating results. • This level would be considered "middle" management. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. • Develop standards and procedures for asset management plan, strategy development and ongoing maintenance for all of water and sewer mains. • Identify and implement asset management tools and technologies with respect to asset management plan and strategy development, leveraging tools already in place. • By using performance data and analytical support from asset management tools, develop Capital Improvement Projects for water and sewer linear infrastructure. • Guide and facilitate asset risk or criticality assessments. • Research and study asset management best practices. • Manage a small team of city employees and consultants, working as a team to implement the asset management plan. Decision Making Establishes work methods, timetables, performance standards, etc. May commit department to action. Leadership Provided Has managerial authority over a group of professional employees and/or a group of professional, technical, or administrative employees with multiple intermediate supervisors and/or team leaders. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. • Skilled in communicating verbally and in writing; Good interpersonal skills; Good leadership skills. • Ability to interact effectively with various personality styles and with upper departmental management or elected officials; ability to read and interpret construction drawings; ability to interpret laws, regulations and guidelines; ability to utilize Microsoft suites and project management programs; ability to establish and maintain effective working relationships with professional colleagues, employees and representatives of other public agencies. Minimum Qualifications - Education and Experience • Bachelor’s degree in Civil/ Environmental Engineering/ Water Resources, or a related field • 10 year design experience in the water & sewer mains. • 5 or more years of management experience working in an asset management related field. • Proven record of engineering design work in municipal water and sewer, similar roles for industrial will also be considered; knowledge of linear asset management, including maintenance and operations is helpful; experience with data mining, analysis and the ability to research and investigate new tools and best practices and in turn implement changes where required. • Computer maintenance management system experience is a benefit; experience with developing plans and strategies; understanding of asset management concepts, frameworks and technologies applicable to asset management in the linear environment. Preferred Education & Experience • Masters degree with a major in civil or environmental engineering, water resources • 15 years of design experience in the water & sewer mains. Licensures and Certifications • Georgia Professional Engineer License or ability to acquire it by reciprocity is required.
Mar 08, 2024
Full Time
Posting expiers: September 13, 2022 Salary commensurate with experience At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. General Description and Classification Standards Division of Strategic Asset Management requires a Senior Pipeline Design Manager with extensive knowledge of water & sewer pipeline design, construction, linear asset management, asset life cycles, and materials used in the water utility industry. Must have detailed design, construction management and operations experience for water, sewer and stormwater infrastructure. This manager will direct junior staff in the collection, organization, analysis, and prioritization of asset renewals and replacements in support of operational and regulatory objectives. The purpose of this job is to assist the Director of Strategic Asset Management Division with evaluating, coordinating and managing the asset management activities for the water and sewer linear infrastructure. This is a fully seasoned managerial level position charged with responsibility for a significant specialized function within a department. Position manages a small group of employees, typically with intermediate supervisors, or a smaller group of specialized professional employees. Areas of responsibility are typically unique within the department. Supervision Received • Works independently and reports to the supervisor when necessary approval or other direction is required. • Direction received is general and focuses more on long-term and short-term operating objectives, managerial effectiveness, and operating results. • This level would be considered "middle" management. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. • Develop standards and procedures for asset management plan, strategy development and ongoing maintenance for all of water and sewer mains. • Identify and implement asset management tools and technologies with respect to asset management plan and strategy development, leveraging tools already in place. • By using performance data and analytical support from asset management tools, develop Capital Improvement Projects for water and sewer linear infrastructure. • Guide and facilitate asset risk or criticality assessments. • Research and study asset management best practices. • Manage a small team of city employees and consultants, working as a team to implement the asset management plan. Decision Making Establishes work methods, timetables, performance standards, etc. May commit department to action. Leadership Provided Has managerial authority over a group of professional employees and/or a group of professional, technical, or administrative employees with multiple intermediate supervisors and/or team leaders. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. • Skilled in communicating verbally and in writing; Good interpersonal skills; Good leadership skills. • Ability to interact effectively with various personality styles and with upper departmental management or elected officials; ability to read and interpret construction drawings; ability to interpret laws, regulations and guidelines; ability to utilize Microsoft suites and project management programs; ability to establish and maintain effective working relationships with professional colleagues, employees and representatives of other public agencies. Minimum Qualifications - Education and Experience • Bachelor’s degree in Civil/ Environmental Engineering/ Water Resources, or a related field • 10 year design experience in the water & sewer mains. • 5 or more years of management experience working in an asset management related field. • Proven record of engineering design work in municipal water and sewer, similar roles for industrial will also be considered; knowledge of linear asset management, including maintenance and operations is helpful; experience with data mining, analysis and the ability to research and investigate new tools and best practices and in turn implement changes where required. • Computer maintenance management system experience is a benefit; experience with developing plans and strategies; understanding of asset management concepts, frameworks and technologies applicable to asset management in the linear environment. Preferred Education & Experience • Masters degree with a major in civil or environmental engineering, water resources • 15 years of design experience in the water & sewer mains. Licensures and Certifications • Georgia Professional Engineer License or ability to acquire it by reciprocity is required.
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posting expires: Open until filled Salary range: $60,858 - $101,429 General Description and Classification Standards The Watershed Manager II (Technical Services) oversees and manages activities of water distribution operations and maintenance staff. Experienced professional that executes a wide variety of activities with limited guidance or review. Manages technical, fi eld, and administrative staff, including intermediate supervisors and crew supervisors. Works independently or part of a team of managers and reports to the Director of Water Distribution and other directors when approval or other direction is necessary. Direction from supervisor is general and focused on operating objectives, managerial effectiveness, and operating results; or specific and focused on an emergency or time sensitive issue. Supervision Received Works independently and only reports to the supervisor, when necessary, approval or other direction is required. Direction provided is typically general and focused on operating objectives, managerial effectiveness, and operating results; or specific and focused on an emergency, or time sensitive issue. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. • Provides training, coaching, and mentoring to staff. • Verifies the use of construction and maintenance equipment is proper and in accordance with department and industry standards. • Manages resources by tracking work progression and other key performance metrics for various water distribution operation and maintenance crews. • Coordinates with stakeholders, partner agencies, local governments, and emergency services. • Participates in development and administration of program budget; forecasts funds for staffing, equipment, materials, and supplies; and monitors and approves expenses and recommends adjustments • Ensures construction, operation, and maintenance crews have the necessary resources to complete assignments. • Establishes work methods, timetables, performance standards, etc. and makes design and field decisions. • Communicates operational performance highlights to department management or other senior-level officials. Decision Making Establishes work methods, timetables, performance standards, etc. Makes design and field decisions. May commit Department to action. Leadership Provided Has managerial authority over professional, technical, field, and administrative staff including intermediate supervisors and/or team leaders. Staff may be City employees and/or consultants. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. • Extensive knowledge of water distribution system infrastructure operations • Knowledge in installation, repair, and maintenance operations and associated terminology • Mastery of construction principles and practices related to buried water infrastructure • Reads and interprets construction drawings • Interprets and applies laws, regulations, and guidelines • Reads, understands, and prepares legal documents • Experience with Microsoft Office, project management software, Computerized Maintenance Management System (CMMS), CAD, GIS, and relational databases • Communicates effectively verbally and in writing • Manages multiple tasks in a changing environment Minimum Qualifications - Education and Experience • Bachelor’s degree in engineering or related field (equivalent 5 years professional experience may be considered for the required degree) • Five (5) years of design, construction, and/or project management experience with water systems • Five (5) years of supervisory experience Preferred Education & Experience • Bachelor’s degree in civil engineering or related field (equivalent 7 years professional experience with water systems may be considered for the required degree) • Seven (7) years of supervisory experience • Water Distribution License • Professional Engineer (PE) License Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. City of Atlanta is an equal opportunity employer. Closing Date/Time: 2024-05-08
Apr 25, 2024
Full Time
Posting expires: Open until filled Salary range: $60,858 - $101,429 General Description and Classification Standards The Watershed Manager II (Technical Services) oversees and manages activities of water distribution operations and maintenance staff. Experienced professional that executes a wide variety of activities with limited guidance or review. Manages technical, fi eld, and administrative staff, including intermediate supervisors and crew supervisors. Works independently or part of a team of managers and reports to the Director of Water Distribution and other directors when approval or other direction is necessary. Direction from supervisor is general and focused on operating objectives, managerial effectiveness, and operating results; or specific and focused on an emergency or time sensitive issue. Supervision Received Works independently and only reports to the supervisor, when necessary, approval or other direction is required. Direction provided is typically general and focused on operating objectives, managerial effectiveness, and operating results; or specific and focused on an emergency, or time sensitive issue. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. • Provides training, coaching, and mentoring to staff. • Verifies the use of construction and maintenance equipment is proper and in accordance with department and industry standards. • Manages resources by tracking work progression and other key performance metrics for various water distribution operation and maintenance crews. • Coordinates with stakeholders, partner agencies, local governments, and emergency services. • Participates in development and administration of program budget; forecasts funds for staffing, equipment, materials, and supplies; and monitors and approves expenses and recommends adjustments • Ensures construction, operation, and maintenance crews have the necessary resources to complete assignments. • Establishes work methods, timetables, performance standards, etc. and makes design and field decisions. • Communicates operational performance highlights to department management or other senior-level officials. Decision Making Establishes work methods, timetables, performance standards, etc. Makes design and field decisions. May commit Department to action. Leadership Provided Has managerial authority over professional, technical, field, and administrative staff including intermediate supervisors and/or team leaders. Staff may be City employees and/or consultants. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. • Extensive knowledge of water distribution system infrastructure operations • Knowledge in installation, repair, and maintenance operations and associated terminology • Mastery of construction principles and practices related to buried water infrastructure • Reads and interprets construction drawings • Interprets and applies laws, regulations, and guidelines • Reads, understands, and prepares legal documents • Experience with Microsoft Office, project management software, Computerized Maintenance Management System (CMMS), CAD, GIS, and relational databases • Communicates effectively verbally and in writing • Manages multiple tasks in a changing environment Minimum Qualifications - Education and Experience • Bachelor’s degree in engineering or related field (equivalent 5 years professional experience may be considered for the required degree) • Five (5) years of design, construction, and/or project management experience with water systems • Five (5) years of supervisory experience Preferred Education & Experience • Bachelor’s degree in civil engineering or related field (equivalent 7 years professional experience with water systems may be considered for the required degree) • Seven (7) years of supervisory experience • Water Distribution License • Professional Engineer (PE) License Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. City of Atlanta is an equal opportunity employer. Closing Date/Time: 2024-05-08
Tybee Island is seeking a City Manager to balance key issues like tourism, community life, and business interests. Priority tasks encompass addressing long-term water supply concerns, streamlining the event permitting process to ensure public safety, and tackling beach nourishment and the North End dune erosion problem to preserve the island’s natural assets. Efforts will focus on beach nourishment to maintain attractiveness, and securing funding for water and sewer infrastructure projects to ensure a sustainable water supply to support residents and visitors. Developing a master plan for city parks and upgrading IT infrastructure are also crucial for enhancing quality of life and municipal operations and service delivery. Evaluating and updating existing policies, along with fostering collaboration, managing expectations, and making confident decisions, will ensure support for changes. By effectively managing these priorities and improving county, state, and federal partnerships, the next City Manager will contribute to Tybee Island's sustainable growth and prosperity while preserving its unique charm and character.
Apr 22, 2024
Full Time
Tybee Island is seeking a City Manager to balance key issues like tourism, community life, and business interests. Priority tasks encompass addressing long-term water supply concerns, streamlining the event permitting process to ensure public safety, and tackling beach nourishment and the North End dune erosion problem to preserve the island’s natural assets. Efforts will focus on beach nourishment to maintain attractiveness, and securing funding for water and sewer infrastructure projects to ensure a sustainable water supply to support residents and visitors. Developing a master plan for city parks and upgrading IT infrastructure are also crucial for enhancing quality of life and municipal operations and service delivery. Evaluating and updating existing policies, along with fostering collaboration, managing expectations, and making confident decisions, will ensure support for changes. By effectively managing these priorities and improving county, state, and federal partnerships, the next City Manager will contribute to Tybee Island's sustainable growth and prosperity while preserving its unique charm and character.
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. Posting Expires: Open Until Filled General Description and Classification Standards Assist the Operations Manager in achieving objectives by maintaining membership and facilities, and generating revenue. Essential Duties & Responsibilities: These are typical responsibilities for this position and should not be construed as exclusive or all inclusive; may perform other duties as assigned. Provides assistance to customers in all facets of daily operations; perform operations and function of facility to increase efficiency and quality of services. Make reservations, assist customers with needs at the course level. Answer customer queries to meet needs while following established policies and procedures. Maintains and grows membership and customer base by promptly handling member and guest concerns and issues. Ensures open communication and high visibility to members and guests. Work closely with the Operations Manager, F&B Director, and all other department heads to ensure compliance with facility standards. Employ multiple procedures and methods to accomplish tasks. Additional Responsibilities: Follow safety guidelines, monitor transaction handling procedures and thoroughly follows all security policies. Adhere to work methods, timetables, performance standards, etc. Implement and support all initiatives and programs as requested by management. Attend staff meetings as needed. Knowledge, Skills & Abilities: This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of pro shop practices, policies, and procedures as necessary in the completion of daily responsibilities; Knowledge of all applicable laws, ordinances, policies, standards and regulations pertaining to the specific duties and responsibilities of the job. Ability to communicate both orally and in writing in a clear and concise manner. Physical lifting and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. Minimum Qualifications - Education and Experience: High School Diploma or GED equivalent. A basic knowledge of golf and golf tournament operations. Preferred Education & Experience: Two (2) years of experience in Customer Service (or related operational role). Licensures and Certifications: Valid driver’s license required. DPR2024
Mar 08, 2024
Full Time
At the City of Atlanta, we are passionate about building and improving our community. Our police officers, firefighters and building inspectors keep our citizens safe. Our Public Works staff keeps our City clean and helps maintain, build and improve our City’s infrastructure. Our City planners help envision and shape future City growth. Our Parks & Recreation professionals enhance our quality of life. Our engineers help keep our drinking water clean, the largest airport in the world (by passenger volume) operating and our buildings maintained. Along with the host of Finance, Procurement, and Human Resources professionals whose support is vital, we are the City of Atlanta! If you are seeking a meaningful role where you can make a real difference improving and growing our City, we welcome you to explore the job opportunities we have to offer. Posting Expires: Open Until Filled General Description and Classification Standards Assist the Operations Manager in achieving objectives by maintaining membership and facilities, and generating revenue. Essential Duties & Responsibilities: These are typical responsibilities for this position and should not be construed as exclusive or all inclusive; may perform other duties as assigned. Provides assistance to customers in all facets of daily operations; perform operations and function of facility to increase efficiency and quality of services. Make reservations, assist customers with needs at the course level. Answer customer queries to meet needs while following established policies and procedures. Maintains and grows membership and customer base by promptly handling member and guest concerns and issues. Ensures open communication and high visibility to members and guests. Work closely with the Operations Manager, F&B Director, and all other department heads to ensure compliance with facility standards. Employ multiple procedures and methods to accomplish tasks. Additional Responsibilities: Follow safety guidelines, monitor transaction handling procedures and thoroughly follows all security policies. Adhere to work methods, timetables, performance standards, etc. Implement and support all initiatives and programs as requested by management. Attend staff meetings as needed. Knowledge, Skills & Abilities: This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of pro shop practices, policies, and procedures as necessary in the completion of daily responsibilities; Knowledge of all applicable laws, ordinances, policies, standards and regulations pertaining to the specific duties and responsibilities of the job. Ability to communicate both orally and in writing in a clear and concise manner. Physical lifting and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. Minimum Qualifications - Education and Experience: High School Diploma or GED equivalent. A basic knowledge of golf and golf tournament operations. Preferred Education & Experience: Two (2) years of experience in Customer Service (or related operational role). Licensures and Certifications: Valid driver’s license required. DPR2024
Summary Minimum salary starts at $ 110.000 and is commensurate with experience. This position is on-site. WHY WORK FOR WACO: Meaningful and challenging work Make a difference and improve communities Competitive Salary and Benefits Full Range of Benefits including Health, Dental, Vision, Disability and Life Insurance Mandatory TMRS Retirement Plan with a 2:1 City Match Education Assistance Program Paid Parental Leave Employee Assistance Longevity Pay And More! Chance to do work you are passionate aboutJob SecurityDesire to give back THE CITY OF WACO SEEKS: An individual with knowledge in current IT operations, management skills, and an understanding of IT infrastructure and software development lifecycle to successfully drive the organization's IT project portfolio, ensuring projects are timely, within budget, and aligned with strategic objectives. MINIMUM QUALIFICATIONS: Required: Bachelor's Degree in Computer Science or Information Technology Four years’ experience IT experience that includes projects management. ORan equivalent combination of education and experience. Valid Texas Driver's License Preferred: Master’s Degree and eight years’ experience Experience with IT governance frameworks (e.g., ITIL) The City of Waco offers a complete benefits package for eligible employees including; health, dental, vision, Employee Assistance Program (EAP), Flexible Spending Accounts, life insurance, long term and short term disability, retirement, deferred compensation plans, holidays, vacation, sick leave, credit union and savings bonds. To learn more about the benefits offered, visit our Benefits page .
Apr 18, 2024
Full Time
Summary Minimum salary starts at $ 110.000 and is commensurate with experience. This position is on-site. WHY WORK FOR WACO: Meaningful and challenging work Make a difference and improve communities Competitive Salary and Benefits Full Range of Benefits including Health, Dental, Vision, Disability and Life Insurance Mandatory TMRS Retirement Plan with a 2:1 City Match Education Assistance Program Paid Parental Leave Employee Assistance Longevity Pay And More! Chance to do work you are passionate aboutJob SecurityDesire to give back THE CITY OF WACO SEEKS: An individual with knowledge in current IT operations, management skills, and an understanding of IT infrastructure and software development lifecycle to successfully drive the organization's IT project portfolio, ensuring projects are timely, within budget, and aligned with strategic objectives. MINIMUM QUALIFICATIONS: Required: Bachelor's Degree in Computer Science or Information Technology Four years’ experience IT experience that includes projects management. ORan equivalent combination of education and experience. Valid Texas Driver's License Preferred: Master’s Degree and eight years’ experience Experience with IT governance frameworks (e.g., ITIL) The City of Waco offers a complete benefits package for eligible employees including; health, dental, vision, Employee Assistance Program (EAP), Flexible Spending Accounts, life insurance, long term and short term disability, retirement, deferred compensation plans, holidays, vacation, sick leave, credit union and savings bonds. To learn more about the benefits offered, visit our Benefits page .
City of Portland, Oregon
Portland, Oregon, United States
The Position Job Appointment: Full-Time Work Schedule: Monday - Friday, 8 am-5 pm. An alternate schedule may be available. Work Location: 1120 SW 5TH AVE, PORTLAND OR 97204-1912 Benefits: Please check our benefit tab for an overview of benefits for this position. Union Representation: Non-represented, no union affiliation. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to attach a resume. Are you service-minded with strong facilitation, change management, and leadership skills? Are you able to empower teams to work towards a shared vision? Would you like to apply your knowledge of management to maintain the city’s wastewater and stormwater collection infrastructure? The Program The Environmental Services Wastewater Group protects public health, water quality, and the environment by cost-effectively operating, maintaining, and administering wastewater and stormwater collection, pumping, and treatment facilities and managing related programs in ways that ensure compliance with all permits, regulations, and contracts. The Wastewater Group operates and maintains two wastewater treatment plants, 100 pump stations and step systems, 2500 miles of pipe, 1700 stormwater facilities, 350 properties, 34 program/service areas, 143 employees (121 union-represented employees, 22 non-represented employees), and $52.5 million budget. The Collection System Division is one of four divisions within the Wastewater Group, and it operates and maintains the City's sewer and stormwater system, including the City's green stormwater infrastructure, and it develops engineering solutions to collection system problems. The Position The City of Portland Bureau of Environmental Services (BES) is seeking a Collection System Operation and Maintenance Division Manager to lead a team of 25 technical and managerial staff who operate and maintain the city’s wastewater and stormwater collection system. This position provides direction to managers within their division to ensure the work is coordinated within the team and within the broader bureau and city goals. This position also collaborates with upper-level bureau managers to develop strategies, policies, and initiatives to implement the BES Strategic Plan and the bureau’s Racial Equity Plan. Especially during the City of Portland’s governance transition, this position participates in developing outcomes that are sustainable and equitable across the communities we serve, including our workforce community. This position mentors the staff and managers that report to them, and they develop and track annual budgets and oversee staff who manage programs and projects. This position also oversees the development of process improvements and efficiencies. This position is a Division Manager position and a member of the Wastewater Group Leadership Team. The position is primarily responsible for managing the maintenance engineering, repair, and maintenance of the city's wastewater, stormwater, and green infrastructure collection systems. The position provides senior direction and oversight of engineering solutions and project execution related to system failures and improvements. The position oversees the $20M interagency pipeline maintenance agreement with the Portland Bureau of Transportation Environmental Services Division. The position serves as the City's Capacity Management Maintenance and Operation (CMOM) program manager for the collection system. What you’ll get to do: Develop and lead a cohesive Collections System Division that includes setting division program and budget priorities, integrating work across bureau divisions and across bureaus, and ensuring work priorities and bureau goals are met. Lead a team of supervisors and skilled professionals who operate, monitor, and maintain, the city’s diffuse and interconnected wastewater and stormwater collection systems. You will also mentor staff by providing coaching, training, and incentives, and participate in programs that promote workplace diversity, improved management skills, and a positive employee work environment. Review and oversee difficult maintenance and engineering-related problems and provide senior manager-level technical solutions to resolve these challenges. You will also provide senior manager review of Capital Improvement Projects as part of project Technical Reviews Committees. Direct the work of maintenance crews through an interagency agreement with the Portland Bureau of Transportation. You will also evaluate the work and identify work priorities. Analyze critical wastewater programs, and recommend ways to improve collection system operations, efficiencies, and effectiveness. You may also lead the development of GIS and spatial analysis tools to improve collection system data and overall system efficiencies. Participate on Bureau-wide governance teams to make decisions about bureau investments, including the bureau’s 5-year $1 billion capital improvement program. These governance committees provide guidance, transparency, and accountability in the development of the Capital Improvement Program. An ideal candidate will demonstrate through direct or transferrable experience: The ability to lead and manage subordinate managers and staff that comprise a high-performance team that focuses on the day-to-day management and maintenance of the city’s wastewater and stormwater collection and treatment system. Management includes setting staff priorities, coaching staff, evaluating performance, providing guidance, and administering discipline when needed. The ability to develop and manage program, project, and staffing budgets totaling $30,000,000. Provide highly technical oversight and troubleshooting to resolve complex wastewater and collection system engineering challenges. Build trust and establish positive working relationships with other bureaus while overseeing the work they perform on behalf of Environmental Services. About the Bureau of Environmental Services This is an exciting time to join the Bureau of Environmental Services (BES). Together we are re-imagining the work we do to ensure it aligns with Our Values: We implement equity in our workplace, business practices, and service delivery. We value our customers and partners. We carefully manage our watersheds, wastewater and stormwater infrastructure, and financial resources. We encourage leadership among our employees in our City and community. We support a diverse, collaborative, healthy, and engaged workforce. We urge respectful communication and transparency. We advance innovative, sustainable, and resilient solutions. At BES, we value our customers and partners; Portlanders’ sense of connection to their waterways; conscientious stewardship of our watersheds, wastewater and stormwater infrastructure, and financial resources; a diverse, collaborative, healthy, and engaged workforce; leadership among our employees and in our City and community; equity in our workplace, business practices, and service delivery; clear communication and transparency; innovative, sustainable, and resilient solutions. BES is seeking talented individuals from diverse racial, ethnic, and socio-economic backgrounds with knowledge, ability, and experience working with a broad range of individuals and communities; and that desire to work collaboratively and creatively to broaden the variety of innovative ways to partner with and serve all Portland communities. To learn more about the work we do at BES, click on the link: About Environmental Services | Portland.gov Our BES 10-Year Strategic Plan can be found here: download (portland.gov) Questions?: Terrol Johnson Senior Recruiter terrol.johnson@portlandoregon.gov To Qualify Applicants should specifically address and demonstrate in their resume how their education, training, and/or experience meet each of the following minimum qualifications: Ability to lead, manage, and inspire diverse and complex teams that manage and maintain city wastewater and stormwater collection infrastructure. Ability to apply analytic and problem-solving skills to independently develop highly technical engineering decisions, conclusions, and recommendations. Ability to communicate effectively, both verbally and in writing to present information, proposals, and recommendations clearly and persuasively to staff, upper management, elected officials, and in public settings. Ability to establish and maintain effective working relationships, and ability to show tact, diplomacy, and patience, and gain cooperation through discussion and collaboration. Knowledge and understanding of the impacts of systemic racism on historically marginalized and socially vulnerable communities and experience applying diversity, equity, and inclusion principles to mitigate such impacts in programs, projects, and workforce development and recruitment. Additional Requirements Six years of progressively responsible experience developing, implementing, overseeing and/or managing complex multidisciplinary wastewater and/or stormwater infrastructure programs, and/or projects. Minimum of five years in a supervisory role overseeing teams composed of technical staff and subordinate managers. Two years of experience in successful change management through collaboration, building trust, and supporting decision-making at the level closest to the work. A professional engineering license is desired, but not required. The Recruitment Process STEP 1: Apply online between April 8, 2024 - May 6, 2024 Required Application Materials: Resume Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of May 6, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume weighted 100%. Your resume will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required before the establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List : Week of May 13, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): TBD The hiring bureau will review and select candidates to interview. Please note, that the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: TBD Step 6: Start Date: TBD A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 5/6/2024 11:59 PM Pacific
Apr 09, 2024
Full Time
The Position Job Appointment: Full-Time Work Schedule: Monday - Friday, 8 am-5 pm. An alternate schedule may be available. Work Location: 1120 SW 5TH AVE, PORTLAND OR 97204-1912 Benefits: Please check our benefit tab for an overview of benefits for this position. Union Representation: Non-represented, no union affiliation. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to attach a resume. Are you service-minded with strong facilitation, change management, and leadership skills? Are you able to empower teams to work towards a shared vision? Would you like to apply your knowledge of management to maintain the city’s wastewater and stormwater collection infrastructure? The Program The Environmental Services Wastewater Group protects public health, water quality, and the environment by cost-effectively operating, maintaining, and administering wastewater and stormwater collection, pumping, and treatment facilities and managing related programs in ways that ensure compliance with all permits, regulations, and contracts. The Wastewater Group operates and maintains two wastewater treatment plants, 100 pump stations and step systems, 2500 miles of pipe, 1700 stormwater facilities, 350 properties, 34 program/service areas, 143 employees (121 union-represented employees, 22 non-represented employees), and $52.5 million budget. The Collection System Division is one of four divisions within the Wastewater Group, and it operates and maintains the City's sewer and stormwater system, including the City's green stormwater infrastructure, and it develops engineering solutions to collection system problems. The Position The City of Portland Bureau of Environmental Services (BES) is seeking a Collection System Operation and Maintenance Division Manager to lead a team of 25 technical and managerial staff who operate and maintain the city’s wastewater and stormwater collection system. This position provides direction to managers within their division to ensure the work is coordinated within the team and within the broader bureau and city goals. This position also collaborates with upper-level bureau managers to develop strategies, policies, and initiatives to implement the BES Strategic Plan and the bureau’s Racial Equity Plan. Especially during the City of Portland’s governance transition, this position participates in developing outcomes that are sustainable and equitable across the communities we serve, including our workforce community. This position mentors the staff and managers that report to them, and they develop and track annual budgets and oversee staff who manage programs and projects. This position also oversees the development of process improvements and efficiencies. This position is a Division Manager position and a member of the Wastewater Group Leadership Team. The position is primarily responsible for managing the maintenance engineering, repair, and maintenance of the city's wastewater, stormwater, and green infrastructure collection systems. The position provides senior direction and oversight of engineering solutions and project execution related to system failures and improvements. The position oversees the $20M interagency pipeline maintenance agreement with the Portland Bureau of Transportation Environmental Services Division. The position serves as the City's Capacity Management Maintenance and Operation (CMOM) program manager for the collection system. What you’ll get to do: Develop and lead a cohesive Collections System Division that includes setting division program and budget priorities, integrating work across bureau divisions and across bureaus, and ensuring work priorities and bureau goals are met. Lead a team of supervisors and skilled professionals who operate, monitor, and maintain, the city’s diffuse and interconnected wastewater and stormwater collection systems. You will also mentor staff by providing coaching, training, and incentives, and participate in programs that promote workplace diversity, improved management skills, and a positive employee work environment. Review and oversee difficult maintenance and engineering-related problems and provide senior manager-level technical solutions to resolve these challenges. You will also provide senior manager review of Capital Improvement Projects as part of project Technical Reviews Committees. Direct the work of maintenance crews through an interagency agreement with the Portland Bureau of Transportation. You will also evaluate the work and identify work priorities. Analyze critical wastewater programs, and recommend ways to improve collection system operations, efficiencies, and effectiveness. You may also lead the development of GIS and spatial analysis tools to improve collection system data and overall system efficiencies. Participate on Bureau-wide governance teams to make decisions about bureau investments, including the bureau’s 5-year $1 billion capital improvement program. These governance committees provide guidance, transparency, and accountability in the development of the Capital Improvement Program. An ideal candidate will demonstrate through direct or transferrable experience: The ability to lead and manage subordinate managers and staff that comprise a high-performance team that focuses on the day-to-day management and maintenance of the city’s wastewater and stormwater collection and treatment system. Management includes setting staff priorities, coaching staff, evaluating performance, providing guidance, and administering discipline when needed. The ability to develop and manage program, project, and staffing budgets totaling $30,000,000. Provide highly technical oversight and troubleshooting to resolve complex wastewater and collection system engineering challenges. Build trust and establish positive working relationships with other bureaus while overseeing the work they perform on behalf of Environmental Services. About the Bureau of Environmental Services This is an exciting time to join the Bureau of Environmental Services (BES). Together we are re-imagining the work we do to ensure it aligns with Our Values: We implement equity in our workplace, business practices, and service delivery. We value our customers and partners. We carefully manage our watersheds, wastewater and stormwater infrastructure, and financial resources. We encourage leadership among our employees in our City and community. We support a diverse, collaborative, healthy, and engaged workforce. We urge respectful communication and transparency. We advance innovative, sustainable, and resilient solutions. At BES, we value our customers and partners; Portlanders’ sense of connection to their waterways; conscientious stewardship of our watersheds, wastewater and stormwater infrastructure, and financial resources; a diverse, collaborative, healthy, and engaged workforce; leadership among our employees and in our City and community; equity in our workplace, business practices, and service delivery; clear communication and transparency; innovative, sustainable, and resilient solutions. BES is seeking talented individuals from diverse racial, ethnic, and socio-economic backgrounds with knowledge, ability, and experience working with a broad range of individuals and communities; and that desire to work collaboratively and creatively to broaden the variety of innovative ways to partner with and serve all Portland communities. To learn more about the work we do at BES, click on the link: About Environmental Services | Portland.gov Our BES 10-Year Strategic Plan can be found here: download (portland.gov) Questions?: Terrol Johnson Senior Recruiter terrol.johnson@portlandoregon.gov To Qualify Applicants should specifically address and demonstrate in their resume how their education, training, and/or experience meet each of the following minimum qualifications: Ability to lead, manage, and inspire diverse and complex teams that manage and maintain city wastewater and stormwater collection infrastructure. Ability to apply analytic and problem-solving skills to independently develop highly technical engineering decisions, conclusions, and recommendations. Ability to communicate effectively, both verbally and in writing to present information, proposals, and recommendations clearly and persuasively to staff, upper management, elected officials, and in public settings. Ability to establish and maintain effective working relationships, and ability to show tact, diplomacy, and patience, and gain cooperation through discussion and collaboration. Knowledge and understanding of the impacts of systemic racism on historically marginalized and socially vulnerable communities and experience applying diversity, equity, and inclusion principles to mitigate such impacts in programs, projects, and workforce development and recruitment. Additional Requirements Six years of progressively responsible experience developing, implementing, overseeing and/or managing complex multidisciplinary wastewater and/or stormwater infrastructure programs, and/or projects. Minimum of five years in a supervisory role overseeing teams composed of technical staff and subordinate managers. Two years of experience in successful change management through collaboration, building trust, and supporting decision-making at the level closest to the work. A professional engineering license is desired, but not required. The Recruitment Process STEP 1: Apply online between April 8, 2024 - May 6, 2024 Required Application Materials: Resume Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of May 6, 2024 An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume weighted 100%. Your resume will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required before the establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List : Week of May 13, 2024 Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): TBD The hiring bureau will review and select candidates to interview. Please note, that the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: TBD Step 6: Start Date: TBD A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations An Equal Opportunity / Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 5/6/2024 11:59 PM Pacific
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posting expires: May 13, 2024 Salary range: $43,491 - $65,344 General Description and Classification Standards The Construction Inspection Sr (Operations) performs skilled inspections of linear water and wastewater-related infrastructure construction projects and operations and maintenance work. Work is performed frequently in cooperation with skilled and/or unskilled trade employees, construction contractors, technicians, and/or field engineers. May work independently or a part a small team. May operate hand and power tools. Supervision Received Performs work under general supervision with regular review and advice from a manager or senior-level professional. Follows standardized procedures and written/verbal instructions to accomplish assigned tasks. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. • Works with supervisor to perform skilled inspections of various types on water distribution and/or sewer collection infrastructure. May assess or inspect construction work performed by City operations and maintenance crews and/or contracted construction crews on buried water and wastewater infrastructure. • Completes assigned work orders in an efficient and effective manner; works in a safe and organized manner to ensure safety for self, team members and the public. • Maintains records and logs, updates field notes, drawings, and other documentation as necessary on a daily basis. • Reads, comprehends, and interprets construction plans, sketches, plat cards, GIS maps, engineering reports, and other written records to investigate and resolve infrastructure issues, construct buried water and wastewater infrastructure, resolve customer complaints. May observe construction and assist with the resolution of construction-related issues. • Exercises good customer service skills and technical skills, along with the ability to keep managers and other stakeholders abreast of any changes in policies, methods, and operational protocols as they pertain to departmental construction operations. • Ensures that daily job documentation is properly entered into Department’s CMMS software program. • Prepares as-built documents and necessary to memorialize constructed infrastructure work. • Maintain a safe and organized work area and store tools properly. • May work as part of a team to inspect, maintain, and operate water mains and associated appurtenances and/or sewer conveyance systems and appurtenances. • May assist with the control of traffic in public rights-of-way in certain instances. Decision Making Generally, operates under the specific direction of manager, senior professional or higher, ranking manager. Selects from multiple standardized procedures, written instructions, and methods to accomplish assigned tasks. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. • Knowledge: Must obtain knowledge of department policies and procedures and applicable industry standards. In-depth knowledge of the principles, practices and procedures and construction techniques as it pertains to buried water/wastewater; related infrastructure, general construction site safety. Detailed knowledge of the methods, products, tools and equipment used in water/wastewater maintenance and construction work, basic mathematical principles. • Skill: Skill in performing all typical tasks associated observation of construction activities and maintenance of buried water/wastewater infrastructure; Skill in utilizing construction and maintenance tools and equipment to inspect, investigate and troubleshoot various infrastructure issues. Ability: Ability to understand and apply pertinent policies, procedures, and regulations; ability to prepare written and computer based daily logs, activity sheets, project sketches, reports, and other supporting documentation; ability to perform maintenance and troubleshooting activities involving skills in the functional fields to which assigned; Ability to communicate diplomatically and effectively both verbally and written. Ability to manage conflict and/or concerns of the general public. Ability to adapt to changes in work environment. Minimum Qualifications - Education and Experience • High school diploma or GED • Ability to read, understand and interpret construction drawings, sketches, specifications and engineering reports and the ability to make basic field-related engineering computations • Four (4) years of construction inspection, field engineering and/or maintenancerelated experience pertaining to the installation, and/or repair of underground infrastructure. Preferred Education & Experience • Associate degree in an engineering and/or construction-related field preferred. • Five (5) years of construction inspection, field engineering and/or maintenance; related experience pertaining to the installation of underground infrastructure. Licensures and Certifications • State-issued Driver’s License (Required) • Water Distribution Operator License or Wastewater Collection System Operator License within one year (Required) Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. City of Atlanta is an equal opportunity employer. Closing Date/Time: 2024-05-13
Apr 30, 2024
Full Time
Posting expires: May 13, 2024 Salary range: $43,491 - $65,344 General Description and Classification Standards The Construction Inspection Sr (Operations) performs skilled inspections of linear water and wastewater-related infrastructure construction projects and operations and maintenance work. Work is performed frequently in cooperation with skilled and/or unskilled trade employees, construction contractors, technicians, and/or field engineers. May work independently or a part a small team. May operate hand and power tools. Supervision Received Performs work under general supervision with regular review and advice from a manager or senior-level professional. Follows standardized procedures and written/verbal instructions to accomplish assigned tasks. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. • Works with supervisor to perform skilled inspections of various types on water distribution and/or sewer collection infrastructure. May assess or inspect construction work performed by City operations and maintenance crews and/or contracted construction crews on buried water and wastewater infrastructure. • Completes assigned work orders in an efficient and effective manner; works in a safe and organized manner to ensure safety for self, team members and the public. • Maintains records and logs, updates field notes, drawings, and other documentation as necessary on a daily basis. • Reads, comprehends, and interprets construction plans, sketches, plat cards, GIS maps, engineering reports, and other written records to investigate and resolve infrastructure issues, construct buried water and wastewater infrastructure, resolve customer complaints. May observe construction and assist with the resolution of construction-related issues. • Exercises good customer service skills and technical skills, along with the ability to keep managers and other stakeholders abreast of any changes in policies, methods, and operational protocols as they pertain to departmental construction operations. • Ensures that daily job documentation is properly entered into Department’s CMMS software program. • Prepares as-built documents and necessary to memorialize constructed infrastructure work. • Maintain a safe and organized work area and store tools properly. • May work as part of a team to inspect, maintain, and operate water mains and associated appurtenances and/or sewer conveyance systems and appurtenances. • May assist with the control of traffic in public rights-of-way in certain instances. Decision Making Generally, operates under the specific direction of manager, senior professional or higher, ranking manager. Selects from multiple standardized procedures, written instructions, and methods to accomplish assigned tasks. Knowledge, Skills & Abilities This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. • Knowledge: Must obtain knowledge of department policies and procedures and applicable industry standards. In-depth knowledge of the principles, practices and procedures and construction techniques as it pertains to buried water/wastewater; related infrastructure, general construction site safety. Detailed knowledge of the methods, products, tools and equipment used in water/wastewater maintenance and construction work, basic mathematical principles. • Skill: Skill in performing all typical tasks associated observation of construction activities and maintenance of buried water/wastewater infrastructure; Skill in utilizing construction and maintenance tools and equipment to inspect, investigate and troubleshoot various infrastructure issues. Ability: Ability to understand and apply pertinent policies, procedures, and regulations; ability to prepare written and computer based daily logs, activity sheets, project sketches, reports, and other supporting documentation; ability to perform maintenance and troubleshooting activities involving skills in the functional fields to which assigned; Ability to communicate diplomatically and effectively both verbally and written. Ability to manage conflict and/or concerns of the general public. Ability to adapt to changes in work environment. Minimum Qualifications - Education and Experience • High school diploma or GED • Ability to read, understand and interpret construction drawings, sketches, specifications and engineering reports and the ability to make basic field-related engineering computations • Four (4) years of construction inspection, field engineering and/or maintenancerelated experience pertaining to the installation, and/or repair of underground infrastructure. Preferred Education & Experience • Associate degree in an engineering and/or construction-related field preferred. • Five (5) years of construction inspection, field engineering and/or maintenance; related experience pertaining to the installation of underground infrastructure. Licensures and Certifications • State-issued Driver’s License (Required) • Water Distribution Operator License or Wastewater Collection System Operator License within one year (Required) Essential Capabilities and Work Environment Required physical, lifting, and sensory capabilities are requirements to perform the job successfully. Typical environmental conditions associated with job. City of Atlanta is an equal opportunity employer. Closing Date/Time: 2024-05-13
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university in a related field or major coursework in project management, plus six (6) years of progressively responsible work experience in managing projects. Licenses and Certifications Required: None. Notes to Applicants DEPARTMENT OVERVIEW : Please learn more about our department and how we serve our community: What does the Watershed Protection Department do? POSITION OVERVIEW : The purpose of this position is to provide programmatic and project management oversight for multiple coincident projects for the Waller Creek Tunnel and other stormwater infrastructure located in the downtown area. This Project manager position will specifically represent the Operations division ( WPD ) by performing capital project planning, providing field engineering solutions, and managing capital projects and large-scale maintenance efforts. This person will also serve as a City liaison with contractors, consultants, and utility departments. In addition, the Project Manager will be responsible for coordinating projects and activities amongst a diverse stakeholder group in the downtown area such as The Waterloo Greenway Conservancy, Project Connect, Austin Convention Center. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. BENEFITS : Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click here | Active Employee Benefits | AustinTexas.gov for more information. EDUCATION : Verification of education will be conducted on the top candidate. ASSESSMENTS : Candidate(s) selected to interview is may be subject to a Written Assessment(s). ABOUT YOUR EMPLOYMENT APPLICATION (Please read carefully): When completing the City of Austin Employment Application: Include details on the application or prior or current work history with the City of Austin. A resume and cover letter are required. They do not substitute for a complete employment application. A detailed and complete employment application will help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Include details on the application of any previous employment that you wish to be considered as part of your qualifications and relevant experience. Provide each job title and employment dates for all jobs on the application. Your work history should include duties you performed. “See Resume” is not acceptable and your application will be considered incomplete. Work history must include the month and year of employment and whether it was full or part-time work. Any relevant work history on the resume must also be reflected in the employment application in order to be considered. Pay Range $38.97 - $50.67 Hours 40 hours per week, Monday - Friday with the ability for a 20% telework schedule within a two-week period. Exceptions may apply subject to the business needs of the department. May require working outside of normal business hours, including evenings, weekends, and holidays as dictated by business needs. Job Close Date 05/06/2024 Type of Posting External Department Watershed Protection Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 2001 E. 5th Street, Austin, TX 78702 Preferred Qualifications Experience in the the fields of storm water or treatment facilities that contain process mechanical equipment, instrumentation and control infrastructure. Experience managing the design and construction of civil engineering projects in high profile locations. Experience developing and monitoring schedules and budgets for the design and construction of civil engineering and utility projects. Experience resolving disputes or claims on civil engineering projects. Experience working with operations and maintenance staff during preliminary engineering, design, and construction phases of a civil engineering project. Ability to travel to more that one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Manages the design, development, and implementation of projects to include, but not limited to, gathering and defining the project requirements; obtains staffing requirements; and forms projected teams. Manages the selection process and administers consultant services, including negotiating contract terms and fees by negotiating the contract, approving the consultant’s product, approving payment to consultant, initiating poor performance remedies, etc. Develops short- and long-range plans for future to ongoing projects, including estimating timelines for start-up and completion of projects. Manages, monitors, and reviews contracts and contractors to ensure compliance with contractual obligations, including administering change orders and estimates. Coordinates and prepares reports and correspondence in response to requests for information from City Manager’s Office, Mayor, and City Council Offices; prepares City Council agenda material such as ordinance memorandums and presentations. Prepares and delivers presentations to the City Manager, management team, and department directors. Suggests and implements management solutions to address new or ongoing challenges faced by the City organization. Manages the performance of professional staff in work involving organizational structure review and operations research and related work reviewing departments, divisions, and programs. Assists in planning, directing, and coordinating, through subordinate level staff, the department work plan; meets with management staff to identify and resolve problems; assigns projects and programmatic areas of responsibility; and reviews and evaluates work methods and procedures. Provides technical advice and assistance to City management, field personnel, contractors, etc. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership and/or supervision to assigned employees or project management. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of laws, rules, regulations, and codes associate project assignment. Knowledge of project accounting and methodologies and the principles, methods, and practices of project management. Knowledge of design principles, practices, procedures, and estimating techniques. Knowledge of budget policies and principles. Knowledge of contract policies and procedures. Skill in adapting, interpreting, and applying guidelines and standards. Skill in establishing and maintaining positive relationships with internal and external customers. Skill in using available applicable software packages. Skill in evaluating contract agreements. Skill in negotiating with various audiences to accomplish objectives. Skill in written and oral communications including public presentations. Skill in completing projects within the required scheduling. Ability to make prompt decisions and develop new and relative ideas for providing a quality product and quality customer service with little or no supervision. Ability to perform all facets of projects with little or no supervision. Ability to plan, execute, and control a project (establishing realistic estimates and reporting metrics). Ability to assess and analyze project risks and exposures, identify options and alternatives, make decisions, and implement corrective actions. Ability to exercise sound judgment, tact, and diplomacy in all public contacts. Ability to resolve conflicts and difficult situations. Ability to communicate in oral or written format to a variety of audiences. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are graduation with a Bachelor’s degree from an accredited college or university in a related field or major coursework in project management, plus six (6) years of progressively responsible work experience in managing projects. Do you meet this requirement? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Please describe your experience in the the fields of storm water or treatment facilities that contain process mechanical equipment, instrumentation and control infrastructure. (Open Ended Question) * Please describe your experience managing the design and construction of multi-million dollar civil engineering projects. In your answer, please tell us the budget associated with the project(s). (Open Ended Question) * Please describe your experience developing and monitoring schedules and budgets for the design and construction of civil engineering projects. (Open Ended Question) * Please describe your experience using contract documents in resolving disputes or claims on construction projects. (Open Ended Question) * Please describe your experience working with operations and maintenance staff during preliminary engineering, design, and construction phases of a civil engineering project. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Mar 30, 2024
Full Time
Minimum Qualifications Graduation with a Bachelor’s degree from an accredited college or university in a related field or major coursework in project management, plus six (6) years of progressively responsible work experience in managing projects. Licenses and Certifications Required: None. Notes to Applicants DEPARTMENT OVERVIEW : Please learn more about our department and how we serve our community: What does the Watershed Protection Department do? POSITION OVERVIEW : The purpose of this position is to provide programmatic and project management oversight for multiple coincident projects for the Waller Creek Tunnel and other stormwater infrastructure located in the downtown area. This Project manager position will specifically represent the Operations division ( WPD ) by performing capital project planning, providing field engineering solutions, and managing capital projects and large-scale maintenance efforts. This person will also serve as a City liaison with contractors, consultants, and utility departments. In addition, the Project Manager will be responsible for coordinating projects and activities amongst a diverse stakeholder group in the downtown area such as The Waterloo Greenway Conservancy, Project Connect, Austin Convention Center. TRAVEL : If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. BENEFITS : Working with the City of Austin provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click here | Active Employee Benefits | AustinTexas.gov for more information. EDUCATION : Verification of education will be conducted on the top candidate. ASSESSMENTS : Candidate(s) selected to interview is may be subject to a Written Assessment(s). ABOUT YOUR EMPLOYMENT APPLICATION (Please read carefully): When completing the City of Austin Employment Application: Include details on the application or prior or current work history with the City of Austin. A resume and cover letter are required. They do not substitute for a complete employment application. A detailed and complete employment application will help us better evaluate your qualifications and will be used to determine salary if you are selected for this position. Include details on the application of any previous employment that you wish to be considered as part of your qualifications and relevant experience. Provide each job title and employment dates for all jobs on the application. Your work history should include duties you performed. “See Resume” is not acceptable and your application will be considered incomplete. Work history must include the month and year of employment and whether it was full or part-time work. Any relevant work history on the resume must also be reflected in the employment application in order to be considered. Pay Range $38.97 - $50.67 Hours 40 hours per week, Monday - Friday with the ability for a 20% telework schedule within a two-week period. Exceptions may apply subject to the business needs of the department. May require working outside of normal business hours, including evenings, weekends, and holidays as dictated by business needs. Job Close Date 05/06/2024 Type of Posting External Department Watershed Protection Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 2001 E. 5th Street, Austin, TX 78702 Preferred Qualifications Experience in the the fields of storm water or treatment facilities that contain process mechanical equipment, instrumentation and control infrastructure. Experience managing the design and construction of civil engineering projects in high profile locations. Experience developing and monitoring schedules and budgets for the design and construction of civil engineering and utility projects. Experience resolving disputes or claims on civil engineering projects. Experience working with operations and maintenance staff during preliminary engineering, design, and construction phases of a civil engineering project. Ability to travel to more that one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Manages the design, development, and implementation of projects to include, but not limited to, gathering and defining the project requirements; obtains staffing requirements; and forms projected teams. Manages the selection process and administers consultant services, including negotiating contract terms and fees by negotiating the contract, approving the consultant’s product, approving payment to consultant, initiating poor performance remedies, etc. Develops short- and long-range plans for future to ongoing projects, including estimating timelines for start-up and completion of projects. Manages, monitors, and reviews contracts and contractors to ensure compliance with contractual obligations, including administering change orders and estimates. Coordinates and prepares reports and correspondence in response to requests for information from City Manager’s Office, Mayor, and City Council Offices; prepares City Council agenda material such as ordinance memorandums and presentations. Prepares and delivers presentations to the City Manager, management team, and department directors. Suggests and implements management solutions to address new or ongoing challenges faced by the City organization. Manages the performance of professional staff in work involving organizational structure review and operations research and related work reviewing departments, divisions, and programs. Assists in planning, directing, and coordinating, through subordinate level staff, the department work plan; meets with management staff to identify and resolve problems; assigns projects and programmatic areas of responsibility; and reviews and evaluates work methods and procedures. Provides technical advice and assistance to City management, field personnel, contractors, etc. Responsibilities - Supervision and/or Leadership Exercised: May provide leadership and/or supervision to assigned employees or project management. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of laws, rules, regulations, and codes associate project assignment. Knowledge of project accounting and methodologies and the principles, methods, and practices of project management. Knowledge of design principles, practices, procedures, and estimating techniques. Knowledge of budget policies and principles. Knowledge of contract policies and procedures. Skill in adapting, interpreting, and applying guidelines and standards. Skill in establishing and maintaining positive relationships with internal and external customers. Skill in using available applicable software packages. Skill in evaluating contract agreements. Skill in negotiating with various audiences to accomplish objectives. Skill in written and oral communications including public presentations. Skill in completing projects within the required scheduling. Ability to make prompt decisions and develop new and relative ideas for providing a quality product and quality customer service with little or no supervision. Ability to perform all facets of projects with little or no supervision. Ability to plan, execute, and control a project (establishing realistic estimates and reporting metrics). Ability to assess and analyze project risks and exposures, identify options and alternatives, make decisions, and implement corrective actions. Ability to exercise sound judgment, tact, and diplomacy in all public contacts. Ability to resolve conflicts and difficult situations. Ability to communicate in oral or written format to a variety of audiences. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are graduation with a Bachelor’s degree from an accredited college or university in a related field or major coursework in project management, plus six (6) years of progressively responsible work experience in managing projects. Do you meet this requirement? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Please describe your experience in the the fields of storm water or treatment facilities that contain process mechanical equipment, instrumentation and control infrastructure. (Open Ended Question) * Please describe your experience managing the design and construction of multi-million dollar civil engineering projects. In your answer, please tell us the budget associated with the project(s). (Open Ended Question) * Please describe your experience developing and monitoring schedules and budgets for the design and construction of civil engineering projects. (Open Ended Question) * Please describe your experience using contract documents in resolving disputes or claims on construction projects. (Open Ended Question) * Please describe your experience working with operations and maintenance staff during preliminary engineering, design, and construction phases of a civil engineering project. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Apr 22, 2024
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.