LAS VEGAS CONVENTION AND VISITORS AUTHORITY
Las Vegas, Nevada, United States
The Role: The Facility Services Training Manager will design, plan and deliver engaging, subject matter training programs for the Facility Services Department. The position will be responsible for leading comprehensive training programs that align with LVCVA goals and cultivate growth and development of the department’s Ambassadors. What You’ll Do: Keep in mind that this list is not all inclusive. Develop Training: Create and implement training programs and initiatives to meet the department’s performance goals, enhance safety and improve ambassador skills and competencies. Conduct training assessments to identify skill gaps and develop targeted training solutions. Create and maintain an annual training calendar, ensuring efficient resource allocation. Evaluate the effectiveness of training programs and make improvements as necessary. Stay updated on industry best practices and emerging trends in training and development, including emerging technologies and methodologies. Drive Improved Performance: Collaborate with other LVCVA departments/divisions to achieve optimal efficiencies and training development. Review and analyze Attendee and Show Management Survey results to modify and tailor training efforts that would lead to higher satisfaction scores. Analyze accident and injury reports to identify trends. In collaboration with the Safety team, address any findings within the training modules. Build and maintain relations with external training vendors and partners as needed. Administrative Responsibilities: Create, allocate, and manage the training budget. Balance organizational goals with financial constraints and report on training ROI. Maintain accurate records of training activities and provide regular reports to department management and the People & Culture department. What We’re Looking For High School Diploma required, a bachelor’s degree in a related field preferred Demonstrated experience of the equipment, products, methods, and tools utilized within the Facility Services department (cleaning products, cleaning equipment, proper procedures for setting/dismantling a room setup, forklift/cart operation etc.) Experience in analyzing processes for safe execution and training to that standard Proven experience with conducting training in a similar type of role Demonstrated leadership and team management abilities Excellent organizational, project management, and time management skills with the ability to adapt to change Knowledge of relevant legal and compliance regulations in local, state and federal guidelines Strong communication, presentation, and interpersonal skills Ability to write reports, budgets, business correspondence, and procedure manuals, as needed Working knowledge of Microsoft Office suite of products (Excel, Power Point, Word etc.) Proficiency in Learning Management Systems (LMS) and other training software preferred Knowledge of instructional design and adult learning principles Demonstrate commitment to valuing differences among individuals and being inclusive Ability to lift or maneuver regularly 25 pounds and occasionally up to 75 pounds Dexterity to reach, kneel, crouch, and climb The Las Vegas Convention and Visitors Authority (LVCVA) provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the LVCVA will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at peopleconnect@lvcva.com MANAGEMENT-CLASS BENEFITS Your total compensation at the Authority includes not only your salary, but also the following benefits. These benefits increase your total compensation from 30 to 40 percent. NEVADA PERS RETIREMENT PROGRAM 100% employer paid https://www.nvpers.org NO SOCIAL SECURITY TAXES WITHHELD INSURANCE - 100% Employer Paid Medical/Dental/Vision/Rx (employee and dependents) Life Insurance - $15,000 plus an amount equal to your annual base salary up to a max of: $200,000 for Sr. Director and Director $150,000 for Sr. Manager and Manager Long-Term Disability (LTD) Insurance VOLUNTARY INSURANCE - 100% Employee Paid Life Insurance Supplemental Insurance Long-Term Care Insurance Flexible Savings Accounts (FSA & Dependent Care FSA) Pet Insurance PERSONAL TIME OFF (PTO) HOLIDAYS 13per year, includes birthday DEFERRED COMPENSATION (IRS section 457) ANNUAL MERIT INCREASE - July Ambassadors are eligible for an increase to base pay based on achievement of performance measures. ANNUAL PERFORMANCE INCENTIVE Ambassadors are eligible for a performance bonus based upon achievement of goals and successes. OTHER Employee Assistance Program Education Assistance NOTE: Benefits subject to change based on the discretion of management.
Jul 27, 2024
Full Time
The Role: The Facility Services Training Manager will design, plan and deliver engaging, subject matter training programs for the Facility Services Department. The position will be responsible for leading comprehensive training programs that align with LVCVA goals and cultivate growth and development of the department’s Ambassadors. What You’ll Do: Keep in mind that this list is not all inclusive. Develop Training: Create and implement training programs and initiatives to meet the department’s performance goals, enhance safety and improve ambassador skills and competencies. Conduct training assessments to identify skill gaps and develop targeted training solutions. Create and maintain an annual training calendar, ensuring efficient resource allocation. Evaluate the effectiveness of training programs and make improvements as necessary. Stay updated on industry best practices and emerging trends in training and development, including emerging technologies and methodologies. Drive Improved Performance: Collaborate with other LVCVA departments/divisions to achieve optimal efficiencies and training development. Review and analyze Attendee and Show Management Survey results to modify and tailor training efforts that would lead to higher satisfaction scores. Analyze accident and injury reports to identify trends. In collaboration with the Safety team, address any findings within the training modules. Build and maintain relations with external training vendors and partners as needed. Administrative Responsibilities: Create, allocate, and manage the training budget. Balance organizational goals with financial constraints and report on training ROI. Maintain accurate records of training activities and provide regular reports to department management and the People & Culture department. What We’re Looking For High School Diploma required, a bachelor’s degree in a related field preferred Demonstrated experience of the equipment, products, methods, and tools utilized within the Facility Services department (cleaning products, cleaning equipment, proper procedures for setting/dismantling a room setup, forklift/cart operation etc.) Experience in analyzing processes for safe execution and training to that standard Proven experience with conducting training in a similar type of role Demonstrated leadership and team management abilities Excellent organizational, project management, and time management skills with the ability to adapt to change Knowledge of relevant legal and compliance regulations in local, state and federal guidelines Strong communication, presentation, and interpersonal skills Ability to write reports, budgets, business correspondence, and procedure manuals, as needed Working knowledge of Microsoft Office suite of products (Excel, Power Point, Word etc.) Proficiency in Learning Management Systems (LMS) and other training software preferred Knowledge of instructional design and adult learning principles Demonstrate commitment to valuing differences among individuals and being inclusive Ability to lift or maneuver regularly 25 pounds and occasionally up to 75 pounds Dexterity to reach, kneel, crouch, and climb The Las Vegas Convention and Visitors Authority (LVCVA) provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, the LVCVA will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at peopleconnect@lvcva.com MANAGEMENT-CLASS BENEFITS Your total compensation at the Authority includes not only your salary, but also the following benefits. These benefits increase your total compensation from 30 to 40 percent. NEVADA PERS RETIREMENT PROGRAM 100% employer paid https://www.nvpers.org NO SOCIAL SECURITY TAXES WITHHELD INSURANCE - 100% Employer Paid Medical/Dental/Vision/Rx (employee and dependents) Life Insurance - $15,000 plus an amount equal to your annual base salary up to a max of: $200,000 for Sr. Director and Director $150,000 for Sr. Manager and Manager Long-Term Disability (LTD) Insurance VOLUNTARY INSURANCE - 100% Employee Paid Life Insurance Supplemental Insurance Long-Term Care Insurance Flexible Savings Accounts (FSA & Dependent Care FSA) Pet Insurance PERSONAL TIME OFF (PTO) HOLIDAYS 13per year, includes birthday DEFERRED COMPENSATION (IRS section 457) ANNUAL MERIT INCREASE - July Ambassadors are eligible for an increase to base pay based on achievement of performance measures. ANNUAL PERFORMANCE INCENTIVE Ambassadors are eligible for a performance bonus based upon achievement of goals and successes. OTHER Employee Assistance Program Education Assistance NOTE: Benefits subject to change based on the discretion of management.
CITY OF SANTA ANA, CA
Santa Ana, California, United States
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having the best employees provides the best service to the community. Performs advanced and responsible professional and technical duties and responsibilities involved in the assessment, design, development, implementation, administration, evaluation, and management of comprehensive citywide employee development and training programs and activities of the Organizational Development and Training Division for the Human Resources Department. Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is 11:59 PM on Tuesday, September 24, 2024. Applicants are encouraged to submit applications early. Applicants that submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline. Essential Functions Include But Are Not Limited To Performs advanced and responsible professional and technical duties in support of Citywide training programs, functions, and activities, including assessing and prioritizing training and learning needs, establishing training methods, and designing, developing, administering, evaluating, revising, and facilitating formal personnel training programs, such as new employee orientation, supervisory training, harassment training, and performance management training. Assists with periodic organizational training needs assessments to determine short and long-term organizational training needs; meets with and discusses training and development needs and/or skill deficiencies within a work area with City staff. Assists in designing, developing, coordinating, facilitating, and presenting citywide training programs, team-building workshops, and classes; facilitates discussions during training; and uses various training formats, such as in-person, online, written, and recorded video training. Plans and conducts one-on-one training interventions and strategic problem-solving activities. Researches, selects, develops, updates, and evaluates training curriculum and resource materials, including course outlines, manuals, and audio and visual materials for in-person and virtual training environments; gathers external sources; and uses training software programs. Assists in identifying, training, monitoring, and developing internal instructors on instruction techniques and training best practices. Assists in the development and implementation of division programs, policies, and procedures. Assists in providing organizational development and training consulting services to departments regarding technical training, such as employee development, leadership training, learning management systems, conflict mediation, strategic planning, change management, employee performance management, and mentorship. Assists in identifying, coordinating, and evaluating appropriate external training sources and programs with outside vendors, consultants, and instructors to supplement in-house training; assists in selecting, negotiating, monitoring, and managing training contracts to ensure services provided meet City standards; and may serve as a liaison with training consortiums. Plans and schedules training events and calendars; develops event promotional materials; arranges for City and external instructors, including travel; develops strategies for maximum utilization of training classes; monitors and assesses class sign-ups and attendance; reserves and prepares training rooms, audio/visual equipment, and materials for training events; coordinates food and refreshments for training sessions; and maintains training records. Gathers and reviews participant feedback, monitors transference of skills to the workplace, and uses other metrics to assess training effectiveness and return on investment. Conducts research, analyzes data, and prepares written reports; discusses findings and makes recommendations; and assists in implementation recommendations. Assists in the administration of assigned program budgets, including forecasting of funds for staffing, services, equipment, materials, and supplies; helps monitor expenditures; and recommends adjustments, as necessary. Oversees the preparation and administration of requests for proposals and contracts for a variety of professional and contract services; participates in the vendor selection processes; assists in the submission of reports required for City Council approval; and administers and tracks approved contracts. Assigns, directs, coordinates, and reviews work activities and projects; monitors work flow; reviews and evaluates work products, methods, and procedures; and works with staff to identify and resolve problems. Selects, trains, motivates, and evaluates assigned personnel; provides and/or coordinates staff training; works with employees to correct deficiencies; and implements discipline procedures. Provides information and assistance to City staff regarding Organizational Development and Training programs, rules, policies, and procedures. Provides complex professional staff assistance to management staff; prepares staff reports and other correspondence; and presents data. Performs other duties as assigned. Minimum Qualifications Minimum qualifications may be met via an equivalent combination of experience and education sufficient to perform the essential job functions. Experience and education must provide the listed knowledge, skills, and abilities. EXPERIENCE AND EDUCATION Experience: Four (4) years of progressively responsible professional experience in training, facilitation, and organizational development, including one (1) year of lead supervisory experience. Education: Bachelor’s degree from an accredited college or university with major course work in Organizational/Industrial Psychology, Human Resources, Public Administration, Business Administration, or a related field. Special Requirements: Possession and retention of an appropriate and valid driver’s license is a condition of continued employment. Highly Desirable: Master’s degree from an accredited college or university with major course work in Organizational/Industrial Psychology, Human Resources, Public Administration, Business Administration, or a related field is highly desirable. Possession of professional certifications from the Association of Talent Development, Franklin Covey, Crucial Learning, True Colors, DISC Assessment, and/or other related training programs and associations is highly desirable. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Public sector and human resources administration. Modern principles of organization development theory and practice. Adult learning theory. Principles and practices of employee training needs assessment techniques, training methodologies, training curriculum and material development, and training program development, design, presentation, implementation, and evaluation. Techniques for management development, employee performance management, and conflict resolution. Pertinent federal, state, and local public sector labor and employment laws, codes, and regulations. Procedures of contract development, assessment, and administration. Principles and practices of productivity and process improvements. Principles of supervision, training, and performance evaluation. Municipal budgetary processes and controls. Methods and techniques of research, statistical analysis, and applicable quantitative methods. Business letter writing and report preparation. Skill in: The use of personal computers and business software applications, including Microsoft Word, PowerPoint, Outlook, and Excel; the operation of modern office equipment. Ability to: Coordinate and supervise employee development and training programs. Understand, interpret, and apply Citywide and departmental codes, policies, and procedures, and applicable federal, state, and local policies, laws, and regulations. Recommend, implement, and evaluate organizational development programs, activities, goals, objectives, projects, policies, and procedures. Assist in the preparation and administration of assigned budgets. Make and facilitate oral presentations. Oversee, track, and administer agreements and contracts. Select, supervise, train, and evaluate staff. Plan and organize work to meet changing priorities and deadlines. Prepare clear and concise technical staff reports, correspondence, policies, procedures, and other written materials. Conduct complex research and analyses. Organize and prioritize a variety of projects and multiple tasks, and meet deadlines. Make sound decisions within established policy and procedural guidelines. Work independently and as part of a team. Maintain appropriate and effective recordkeeping. Communicate tactfully, clearly, and concisely, both orally and in writing. Establish and maintain effective working relationships with City employees, outside parties, elected and appointed City officials, and the public. Received: Receives direction from the Organizational Development and Training Manager and/or other management staff. Exercised: Exercises supervision over professional, technical, and/or clerical staff. Selection Process All applicants are required to complete and submit a City application form, Supplemental Questionnaire, Resume and Cover Letter online. Resumes and other attachments will be used in addition to the application in determining your qualifications. The City communicates with candidates via e-mail. You are responsible for providing a valid e-mail address that you access regularly and checking your spam folder. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Presentation and Oral Interview Examination (Tentatively scheduled for Wednesday, October 9, 2024) : (Weight of 100%) will evaluate the candidates' experience and training, communication, education, and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to be placed on the eligible list. Candidates must achieve a passing score in every component of the selection process in order to be placed on the eligible list. The Human Resources Department may waive one or more examination components. When one weighted examination component is waived, the remaining section will receive a weight of 100%. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Part-Time employees accrue paid sick leave at the rate of one (1) hour of paid sick leave for every thirty (30) hours worked up to a maximum accrual of 6 days or 48 hours. Employees are eligible to use 3 days or 24 hours of accrued paid sick leave in a 12-month period. For additional information please visit the Department of Industrial Relations Website: www.dir.ca.gov/dlse/Paid_Sick_Leave.htm Closing Date/Time:
Sep 11, 2024
Part Time
Description The City of Santa Ana is looking for individuals who are results-oriented, possess great attitude, demonstrate creativity and innovation, work efficiently, show a record of success and have a passion for public service. Having the best employees provides the best service to the community. Performs advanced and responsible professional and technical duties and responsibilities involved in the assessment, design, development, implementation, administration, evaluation, and management of comprehensive citywide employee development and training programs and activities of the Organizational Development and Training Division for the Human Resources Department. Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is 11:59 PM on Tuesday, September 24, 2024. Applicants are encouraged to submit applications early. Applicants that submit applications after the first review deadline are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review deadline. Essential Functions Include But Are Not Limited To Performs advanced and responsible professional and technical duties in support of Citywide training programs, functions, and activities, including assessing and prioritizing training and learning needs, establishing training methods, and designing, developing, administering, evaluating, revising, and facilitating formal personnel training programs, such as new employee orientation, supervisory training, harassment training, and performance management training. Assists with periodic organizational training needs assessments to determine short and long-term organizational training needs; meets with and discusses training and development needs and/or skill deficiencies within a work area with City staff. Assists in designing, developing, coordinating, facilitating, and presenting citywide training programs, team-building workshops, and classes; facilitates discussions during training; and uses various training formats, such as in-person, online, written, and recorded video training. Plans and conducts one-on-one training interventions and strategic problem-solving activities. Researches, selects, develops, updates, and evaluates training curriculum and resource materials, including course outlines, manuals, and audio and visual materials for in-person and virtual training environments; gathers external sources; and uses training software programs. Assists in identifying, training, monitoring, and developing internal instructors on instruction techniques and training best practices. Assists in the development and implementation of division programs, policies, and procedures. Assists in providing organizational development and training consulting services to departments regarding technical training, such as employee development, leadership training, learning management systems, conflict mediation, strategic planning, change management, employee performance management, and mentorship. Assists in identifying, coordinating, and evaluating appropriate external training sources and programs with outside vendors, consultants, and instructors to supplement in-house training; assists in selecting, negotiating, monitoring, and managing training contracts to ensure services provided meet City standards; and may serve as a liaison with training consortiums. Plans and schedules training events and calendars; develops event promotional materials; arranges for City and external instructors, including travel; develops strategies for maximum utilization of training classes; monitors and assesses class sign-ups and attendance; reserves and prepares training rooms, audio/visual equipment, and materials for training events; coordinates food and refreshments for training sessions; and maintains training records. Gathers and reviews participant feedback, monitors transference of skills to the workplace, and uses other metrics to assess training effectiveness and return on investment. Conducts research, analyzes data, and prepares written reports; discusses findings and makes recommendations; and assists in implementation recommendations. Assists in the administration of assigned program budgets, including forecasting of funds for staffing, services, equipment, materials, and supplies; helps monitor expenditures; and recommends adjustments, as necessary. Oversees the preparation and administration of requests for proposals and contracts for a variety of professional and contract services; participates in the vendor selection processes; assists in the submission of reports required for City Council approval; and administers and tracks approved contracts. Assigns, directs, coordinates, and reviews work activities and projects; monitors work flow; reviews and evaluates work products, methods, and procedures; and works with staff to identify and resolve problems. Selects, trains, motivates, and evaluates assigned personnel; provides and/or coordinates staff training; works with employees to correct deficiencies; and implements discipline procedures. Provides information and assistance to City staff regarding Organizational Development and Training programs, rules, policies, and procedures. Provides complex professional staff assistance to management staff; prepares staff reports and other correspondence; and presents data. Performs other duties as assigned. Minimum Qualifications Minimum qualifications may be met via an equivalent combination of experience and education sufficient to perform the essential job functions. Experience and education must provide the listed knowledge, skills, and abilities. EXPERIENCE AND EDUCATION Experience: Four (4) years of progressively responsible professional experience in training, facilitation, and organizational development, including one (1) year of lead supervisory experience. Education: Bachelor’s degree from an accredited college or university with major course work in Organizational/Industrial Psychology, Human Resources, Public Administration, Business Administration, or a related field. Special Requirements: Possession and retention of an appropriate and valid driver’s license is a condition of continued employment. Highly Desirable: Master’s degree from an accredited college or university with major course work in Organizational/Industrial Psychology, Human Resources, Public Administration, Business Administration, or a related field is highly desirable. Possession of professional certifications from the Association of Talent Development, Franklin Covey, Crucial Learning, True Colors, DISC Assessment, and/or other related training programs and associations is highly desirable. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Public sector and human resources administration. Modern principles of organization development theory and practice. Adult learning theory. Principles and practices of employee training needs assessment techniques, training methodologies, training curriculum and material development, and training program development, design, presentation, implementation, and evaluation. Techniques for management development, employee performance management, and conflict resolution. Pertinent federal, state, and local public sector labor and employment laws, codes, and regulations. Procedures of contract development, assessment, and administration. Principles and practices of productivity and process improvements. Principles of supervision, training, and performance evaluation. Municipal budgetary processes and controls. Methods and techniques of research, statistical analysis, and applicable quantitative methods. Business letter writing and report preparation. Skill in: The use of personal computers and business software applications, including Microsoft Word, PowerPoint, Outlook, and Excel; the operation of modern office equipment. Ability to: Coordinate and supervise employee development and training programs. Understand, interpret, and apply Citywide and departmental codes, policies, and procedures, and applicable federal, state, and local policies, laws, and regulations. Recommend, implement, and evaluate organizational development programs, activities, goals, objectives, projects, policies, and procedures. Assist in the preparation and administration of assigned budgets. Make and facilitate oral presentations. Oversee, track, and administer agreements and contracts. Select, supervise, train, and evaluate staff. Plan and organize work to meet changing priorities and deadlines. Prepare clear and concise technical staff reports, correspondence, policies, procedures, and other written materials. Conduct complex research and analyses. Organize and prioritize a variety of projects and multiple tasks, and meet deadlines. Make sound decisions within established policy and procedural guidelines. Work independently and as part of a team. Maintain appropriate and effective recordkeeping. Communicate tactfully, clearly, and concisely, both orally and in writing. Establish and maintain effective working relationships with City employees, outside parties, elected and appointed City officials, and the public. Received: Receives direction from the Organizational Development and Training Manager and/or other management staff. Exercised: Exercises supervision over professional, technical, and/or clerical staff. Selection Process All applicants are required to complete and submit a City application form, Supplemental Questionnaire, Resume and Cover Letter online. Resumes and other attachments will be used in addition to the application in determining your qualifications. The City communicates with candidates via e-mail. You are responsible for providing a valid e-mail address that you access regularly and checking your spam folder. To apply, click on the "Apply" link located at the top of this page. New users must create an account first. Click on this link for instructions on how to set up your account and apply for the first time: Online Employment Application Guide. Applications will be reviewed by the Human Resources Department. Those applicants possessing the most pertinent qualifications will be invited to continue in the selection process, which will include: Presentation and Oral Interview Examination (Tentatively scheduled for Wednesday, October 9, 2024) : (Weight of 100%) will evaluate the candidates' experience and training, communication, education, and abilities in relation to those factors which are essential for successful performance on the job. Candidates need a minimum passing score in order to be placed on the eligible list. Candidates must achieve a passing score in every component of the selection process in order to be placed on the eligible list. The Human Resources Department may waive one or more examination components. When one weighted examination component is waived, the remaining section will receive a weight of 100%. The City of Santa Ana is an equal opportunity employer. If you consider yourself a person with a disability, you may contact us regarding providing reasonable accommodation. Part-Time employees accrue paid sick leave at the rate of one (1) hour of paid sick leave for every thirty (30) hours worked up to a maximum accrual of 6 days or 48 hours. Employees are eligible to use 3 days or 24 hours of accrued paid sick leave in a 12-month period. For additional information please visit the Department of Industrial Relations Website: www.dir.ca.gov/dlse/Paid_Sick_Leave.htm Closing Date/Time:
Sacramento County, CA
Sacramento, California, United States
The Position There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 9/20/24, 10/18/24 (final) Positions assigned to Human Resources Manager I, under direction, manage a human resources program that may include responsibility for any of the following areas: recruitment, selection, classification, compensation, safety, training, organizational development, equal employment opportunity programs, and labor relations, including disciplinary advice and complaint investigations. The eligible list for this recruitment may be used to fill current and future vacancies. The current vacancy is the Human Resources Manager I for Classification and Pay Manager. Click below for more information on this exciting opportunity! Examples of Knowledge and Abilities Knowledge of Principles and practices of public sector human resources administration including recruitment, selection, training, job analysis, classification, and compensation, personnel record keeping, performance evaluation, payroll and position control Principles and practices of public sector labor relations administration including interpretation and application of negotiated agreements, employer employee relations practices, meet and confer obligations and progressive discipline Principles and practices of management, supervision, and training Applicable federal, state and local laws and regulations and precedent court decisions regarding equal employment opportunity, employee health and safety, collective bargaining and labor relations Applicable federal, state and local employment compliance requirements and precedent court decisions including Civil Rights Act, Americans with Disabilities Act, Family Medical Leave Act, California Family Rights Act, Pregnancy Disability leave, Fair Labor Standards Act, Age Discrimination in Employment Act, Worker's Compensation, and Drug Free Workplace Act Principles and methods for investigating and resolving grievances and complaints Principles and practices of organizational behavior and development Presentation techniques Payroll systems and legal requirements Automated systems and applications including word processing, spreadsheet and database applications Ability to Plan, organize and direct the work of professional, technical and clerical staff Build consensus and lead team toward common goal Interview, select, train and supervise staff Identify, analyze, develop options for and recommend solutions to human resource problems and concerns Analyze, investigate, evaluate and resolve grievances, complaints and disciplinary matters Counsel employees Effectively represent management in collective bargaining, hearings and meetings Establish and maintain effective working relationships with subordinates, supervisors, employees, employee organizations, other departments and members of the public Communicate effectively, both orally and in writing Interpret and apply complex policies, procedures, memoranda of understanding and other human resource materials Employment Qualifications Minimum Qualifications Either: 1. Two years of experience in Sacramento County service in the class of Senior Personnel Analyst or Labor Relations Representative. Or: 2. Four years of experience in a human resources or labor relations office performing professional analytical or managerial human resources or employee relations duties, including a minimum of one year experience in discipline, grievance investigation, arbitration, or labor negotiations (public sector experience is highly desirable) AND A bachelor’s degree in public or business administration, human resources management, organizational development, or industrial psychology from an accredited college or university. Substitution: Completion of a certificate program in labor relations from an accredited institution may be substituted for one year of the general experience. Substitution: A master’s degree in business or public administration, personnel administration, personnel management, psychology, or a closely related field from an accredited college or university may substitute for one year of experience (pattern #1 or #2) Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Typing Certificate requirements can be found by clicking here or by obtaining the requirements from the Employment Services Division office. Special Requirements Driver's License: Positions generally require regular travel to county facilities and require possession of, or ability to obtain a valid California Driver's License, Class C or higher, before the date of appointment. Failure to obtain and maintain this license constitutes cause for suspension or termination from the class in accordance with Civil Service Rules. Individuals who do not meet this requirement due a disability will be reviewed on a case-by-case basis. Physical Requirements: Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computers, keyboards, telephones, calculators, and copiers. Work Schedule and Conditions: Working conditions are those typically found in an office setting, incumbents are subject to stressful situations and deadlines, and routinely work extended hours including occasional weekends. Occasional overnight travel as necessary. Criminal History Check: Some positions may require the incumbent to pass and maintain a criminal justice background clearance. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at dco@saccounty.gov or 916-874-7642, CA Relay 711. EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 10/18/2024 5:00 PM Pacific
Sep 07, 2024
The Position There is an additional 3.35% Management Differential which is added to the posted salary for this class. This is a limited continuous filing exam. Next filing cut-offs are at 5:00 pm on: 9/20/24, 10/18/24 (final) Positions assigned to Human Resources Manager I, under direction, manage a human resources program that may include responsibility for any of the following areas: recruitment, selection, classification, compensation, safety, training, organizational development, equal employment opportunity programs, and labor relations, including disciplinary advice and complaint investigations. The eligible list for this recruitment may be used to fill current and future vacancies. The current vacancy is the Human Resources Manager I for Classification and Pay Manager. Click below for more information on this exciting opportunity! Examples of Knowledge and Abilities Knowledge of Principles and practices of public sector human resources administration including recruitment, selection, training, job analysis, classification, and compensation, personnel record keeping, performance evaluation, payroll and position control Principles and practices of public sector labor relations administration including interpretation and application of negotiated agreements, employer employee relations practices, meet and confer obligations and progressive discipline Principles and practices of management, supervision, and training Applicable federal, state and local laws and regulations and precedent court decisions regarding equal employment opportunity, employee health and safety, collective bargaining and labor relations Applicable federal, state and local employment compliance requirements and precedent court decisions including Civil Rights Act, Americans with Disabilities Act, Family Medical Leave Act, California Family Rights Act, Pregnancy Disability leave, Fair Labor Standards Act, Age Discrimination in Employment Act, Worker's Compensation, and Drug Free Workplace Act Principles and methods for investigating and resolving grievances and complaints Principles and practices of organizational behavior and development Presentation techniques Payroll systems and legal requirements Automated systems and applications including word processing, spreadsheet and database applications Ability to Plan, organize and direct the work of professional, technical and clerical staff Build consensus and lead team toward common goal Interview, select, train and supervise staff Identify, analyze, develop options for and recommend solutions to human resource problems and concerns Analyze, investigate, evaluate and resolve grievances, complaints and disciplinary matters Counsel employees Effectively represent management in collective bargaining, hearings and meetings Establish and maintain effective working relationships with subordinates, supervisors, employees, employee organizations, other departments and members of the public Communicate effectively, both orally and in writing Interpret and apply complex policies, procedures, memoranda of understanding and other human resource materials Employment Qualifications Minimum Qualifications Either: 1. Two years of experience in Sacramento County service in the class of Senior Personnel Analyst or Labor Relations Representative. Or: 2. Four years of experience in a human resources or labor relations office performing professional analytical or managerial human resources or employee relations duties, including a minimum of one year experience in discipline, grievance investigation, arbitration, or labor negotiations (public sector experience is highly desirable) AND A bachelor’s degree in public or business administration, human resources management, organizational development, or industrial psychology from an accredited college or university. Substitution: Completion of a certificate program in labor relations from an accredited institution may be substituted for one year of the general experience. Substitution: A master’s degree in business or public administration, personnel administration, personnel management, psychology, or a closely related field from an accredited college or university may substitute for one year of experience (pattern #1 or #2) Note: If the word "experience" is referenced in the minimum qualifications, it means full-time paid experience unless the minimum qualification states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. Note: If the minimum qualifications include an educational or certificate/license requirement, applicants must submit proof of requirements with the application. Failure to submit proof of requirements may result in disqualification from the examination. Unofficial transcripts are acceptable. For guidelines on submitting acceptable proof of educational requirements, please click here or speak to someone in our office before the cut-off date listed in this notice. Typing Certificate requirements can be found by clicking here or by obtaining the requirements from the Employment Services Division office. Special Requirements Driver's License: Positions generally require regular travel to county facilities and require possession of, or ability to obtain a valid California Driver's License, Class C or higher, before the date of appointment. Failure to obtain and maintain this license constitutes cause for suspension or termination from the class in accordance with Civil Service Rules. Individuals who do not meet this requirement due a disability will be reviewed on a case-by-case basis. Physical Requirements: Sit for extended periods; frequently stand and walk; normal manual dexterity and eye-hand coordination; corrected hearing and vision to normal range; verbal communication; use of office equipment including computers, keyboards, telephones, calculators, and copiers. Work Schedule and Conditions: Working conditions are those typically found in an office setting, incumbents are subject to stressful situations and deadlines, and routinely work extended hours including occasional weekends. Occasional overnight travel as necessary. Criminal History Check: Some positions may require the incumbent to pass and maintain a criminal justice background clearance. Probationary Period The probationary period for this classification is twelve (12) months. Application and Testing Information APPLICATION Qualified applicants are encouraged to apply immediately. All applicants must complete and submit an online County of Sacramento employment application by 5:00 PM on the posted cut-off date. Click here to apply. County of Sacramento Department of Personnel Services Employment Services Division 700 H Street, Room 4667 Sacramento, CA 95814 Phone (916) 874-5593; 7-1-1 California Relay Service Email EmployOffice@Saccounty.net Inter-Office Mail Code: 09-4667 www.SacCountyJobs.net Employment applications and all documentation requested in this announcement must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. Your application should highlight all relevant education, training, and experience, and clearly indicate how you meet the minimum qualifications for the position as of the cut-off date. Application information must be current, concise and related to the requirements in this job announcement. You may only apply for this recruitment once. Duplicate and incomplete applications will be disqualified. A resume may be included with your application, however it will not substitute for the information requested on the application. SUPPLEMENTAL QUESTIONNAIRE Applicants are required to provide a full and complete response to each supplemental question. The Supplemental Questionnaire is located in the tab marked "Supplemental Questions". Please be descriptive in your response. Note: Responses of "See Resume" or "See Application", or copy and paste of work experience are not qualifying responses and will not be considered. Supplemental Questionnaires must be submitted by 5:00 p.m. on the cut-off date. Employment Services is not responsible for any issues or delays caused by an applicant's computer or web browser. Applicants will be automatically logged out if they have not submitted their applications and all documentation prior to 5:00 p.m. on the cut-off date. The supplemental questions are designed to elicit specific information regarding a candidate's experience, education, and training. Responses should be consistent with the information on your application and are subject to verification. Please provide place of employment, pertinent dates, and concise, descriptive and detailed information for each question. If a job included responsibilities applicable to several questions, separate the different functions of the job to answer all the questions completely. Resumes or referral to the application or other questionnaire responses will not be accepted in lieu of completing each question. If you have no experience, write "no experience" for the appropriate question. For many individuals, it is more efficient to develop responses to the supplemental questions in a word processing document and then paste them into the final document to be submitted. Changes or corrections to your Supplemental Questionnaire cannot be made once your application packet has been submitted. If the Supplemental Questionnaire is used in the Formula Rate exam, failure to complete all of the questions or incomplete responses will result in a lower score. While scoring the Supplemental Questionnaire, the candidate's application and/or attachments will not be reviewed , therefore, a candidate's responses to the questions should be accurate, thorough, detailed, and complete. FORMULA RATE EXAMINATION (Weighted 100%) All candidates meeting the minimum qualifications by the cut-off date will have their Supplemental Questionnaire scored in the Formula Rate Examination. This examination will evaluate the relevance, level, recency, progression and quality of candidate's education, training and experience. The candidate's application or other materials will not be included in this examination. Therefore, the candidate's responses to the supplemental questionnaire should be thorough, detailed and complete. The score from the Formula Rate Examination will determine the ranking on the eligible/employment list for this job. All candidates competing in the testing process will receive written notice of their examination results by email. Notices can also be accessed in their governmentjobs.com inbox. Applicants achieving a passing score will be placed on the eligible list in rank order. The rank is determined by the test score attained from the examination. FREQUENTLY ASKED QUESTIONS Click here for Frequently Asked Questions (FAQ's) For information regarding County jobs: www.saccountyjobs.net Sacramento County is about enriching communities to thrive. We strive to create inclusive workplaces that reflect the communities we serve. We value and celebrate the unique perspectives, backgrounds, abilities, and diverse dimensions of our employees and residents. Through transparency, courage, innovation, and trust we are committed to advance equity and transformational change. We are a proud equal opportunity employer. If you need assistance or an accommodation due to a disability for any phase of the hiring process, please contact our Disability Compliance Office at dco@saccounty.gov or 916-874-7642, CA Relay 711. EMPLOYEE BENEFITS As an employee of the County of Sacramento, there will be a variety of benefits available to you. These benefits currently include: health, dental and life insurance; flexible spending account options for dependent care and unreimbursed dental and/or medical cost; and an employee assistance program (EAP). GENERAL BENEFITS: Most employee benefits are similar to the following for all County employees. However, some benefits differ, depending on the employee representation unit to which the employee's job classification is assigned. Information about the exact benefits applicable to a particular job classification may be obtained from the Sacramento County Department of Benefits or by visiting www.saccountyjobs.net. TEMPORARY POSITIONS: Most benefits do not apply to temporary positions. The explanations of benefits applies to employees in regular positions. SALARY STEP INCREASES: The beginning salary and the top of the salary range are usually shown on the job announcement. Upon satisfactory service, salary increases of approximately 5% are given annually until the top of the salary range has been attained. PAY: All employees are paid bi-weekly via direct deposit into the employee's bank account. The pay period covers fourteen (14) calendar days, starting on a Sunday and ending on the second Saturday thereafter. Salaries are generally paid on the Friday following the end of the pay period. Employees can set up their direct deposit and access their pay information via Employee Self Service in MySacCounty. VACATION: Generally, vacation with pay begins at 10 days annually. With increase over a period of years, the maximum annual vacation with pay is 25 days. HOLIDAYS: 14.5 holidays per year as recognized. SICK LEAVE: Equivalent to 15 days annually, unlimited accumulation. Upon retirement, unused sick leave is converted to retirement service credit. PARENTAL LEAVE: Entitles a regular County employee, with at least one year of continuous employment, to schedule a paid parental leave of up to 160 hours upon the birth or during the process of an adoption of a minor child. Parental leave shall be approved by the employee's appointing authority, except where the granting of the parental leave request would unduly interfere with or cause severe hardship upon department operations. TUITION REIMBURSEMENT: Dependent upon union agreements, regular County employees may be eligible to receive Tuition Reimbursement. The costs for course tuition/registration fees and required books/supplies are eligible for reimbursement. Tuition reimbursement amounts may vary depending upon union agreement. RETIREMENT: Social Security and Sacramento County Employees' Retirement System coverage. HEALTH INSURANCE: The County offers a variety of health plan design options to fit individual needs. DENTAL INSURANCE: The County provides a comprehensive dental benefit program for regular full-time and part-time employees and their eligible dependents. This plan pays on a set fee schedule that varies by procedure. Any amount over the fee schedule is the employee's responsibility. The yearly maximum is $2,000 per person, not including orthodontia. The orthodontic benefit is 50% of covered charges with a lifetime maximum of $1,000 per person. LIFE INSURANCE: The County of Sacramento provides a basic life insurance benefit of $15,000 to all eligible employees at no cost. Additional coverage may be purchased through payroll deduction. DEFERRED COMPENSATION: The County offers a Deferred Compensation Program which enables employees to save in a systematic way without paying income tax on either the payroll deduction or the earned interest, prior to withdrawal. EMPLOYEE ASSISTANCE PROGRAM: The County of Sacramento provides an Employee Assistance Program (EAP) for employees and their eligible dependents. The EAP offers confidential, professional counseling services in areas such as: Legal Advice/Difficult Decisions Marriage or Family Relationships Financial or Credit Worries/Elder Care Alcohol and Drug Abuse WELLNESS INCENTIVE PROGRAM: The County will recognize and award time off to eligible employees who maintain an excellent attendance record. FLEXIBLE SPENDING ACCOUNT: The County offers regular employees two separate Flexible Spending Accounts (FSA's). These accounts allow employees to set money aside, on a pre-tax basis via payroll deduction, to pay for medical, dental or dependent care expenses. DEPENDENT CARE REIMBURSEMENT ACCOUNT: Employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. MEDICAL REIMBURSEMENT ACCOUNT: The Medical Reimbursement Account allows pre-tax dollars to be set aside to pay for out-of-pocket expenses that are not paid by insurance or reimbursed by any other benefit plan. WORKERS' COMPENSATION: In case of injury while on the job, each employee is protected under the Workers' Compensation laws of California. SACRAMENTO CREDIT UNION: The credit union offers loan facilities and systematic saving plans through payroll deduction. SELECTION AND PLACEMENT Sacramento County encourages applications from all persons regardless of race, color, ancestry, religious creed, national origin, gender, disability, political affiliation, or age. Certain age limits may be required by law, ordinance, or Civil Service direction for specific classifications such as those identified with hazardous occupations. MINIMUM QUALIFICATIONS: Please read carefully the "Minimum Qualifications" section of your announcement. You must meet those qualifications by the application deadline date unless otherwise specified. Your application must clearly show you meet the minimum qualifications by the application deadline date, or it will not be accepted. All statements are subject to verification. "Experience" means full-time paid experience unless the announcement states that volunteer experience is acceptable. Part-time paid experience may be accumulated and pro-rated to meet the total experience requirements. PROMOTIONAL EXAMINATIONS: If the announcement indicates the examination is given on a promotional basis, candidates must hold permanent status in Sacramento County Civil Service by the application deadline date and must meet the minimum qualifications. OPEN EXAMINATIONS: Any person who meets the minimum qualifications may apply. CONTINUOUS FILING EXAMINATIONS: Applicants are eligible to reapply to and retake a continuous filing exam after 6 months from the date the previous exam results was received. ELIGIBLE LISTS: Names of qualified persons who made a passing score on an examination are entered, in order of their final grades, on an eligible list. To fill each vacancy, the hiring department will make a selection from among the top three ranks on the employment lists. EXAMINATION RATINGS: Unless otherwise stated on the announcement: To be successful, candidates must obtain a rating of at least 70% on each part of the examination. This may be an adjusted score or an arithmetic 70% of the total possible score as determined by the Director. APPEAL PROCESS: Persons who believe their applications have been improperly rejected may request the Employment Services Division to review its decision to reject the application. If the applicant desires to submit additional proof of qualifications, such proof must be received by Personnel Services not less than two (2) calendar days prior to the scheduled date for the examination. Persons who are disqualified in any phase of the examination may appeal such adverse action, in writing, to the Civil Service Commission, 700 H Street, Room 2640, Sacramento, CA 95814, telephone: (916) 874-5586. Such appeals must be filed within thirty (30) calendar days after notice of the adverse action was mailed to the candidate. FOR MORE INFORMATION PLEASE VISIT OUR FREQUENTLY ASKED QUESTIONS (FAQs): https://personnel.saccounty.net/Pages/EmploymentServicesFAQs.aspx OTHER INFORMATION VETERAN'S PREFERENCE: Military veterans who have served during wartime shall be given preference in initial appointment to County service. Such preference shall apply, provided the veteran has first achieved a minimum passing score in the examination. The passing score of a veteran shall be annotated to indicate the veteran's score shall be regarded as 5 points or higher, OR 10 points higher for disabled veterans, only for the purpose of determining the three ranks along with which the veteran's name shall be certified. No score shall actually be changed and no new rank shall be created as a result of application of veteran's preference for certification purposes. "Disabled Veteran" means any veteran who has served during wartime and, who, as of the final filing date for an examination is declared by the United States Veterans Administration or military service department to be 10% or more disabled as a result of his/her military service. Persons claiming eligibility for disabled veteran's preference must submit to the employment office, on or before the application deadline date, a certification from the United States Veterans Administration or a military service department, dated within 1 year, which certifies the present existence of a service related disability of 10% or more, or other acceptable proof of such disability as a result of his/her military service. Persons claiming eligibility for veterans preference must submit a copy of Form DD 214 or other acceptable proof of veteran's status on or before the final filing date for the examination. For purpose of this rule "reserve" status does not constitute active duty. CITIZENSHIP OR AUTHORIZED ALIEN REQUIREMENT: As required by the Immigration Reform and Control Act, all County employees must be United States citizens or aliens lawfully authorized to work in the United States. Proof of citizenship or authorized status will be required prior to appointment. CONFLICT OF INTEREST CODE: Some County Civil Service positions are covered by financial disclosure requirements intended to identify potential conflicts of interest. CONCURRENT EMPLOYMENT: No employee may concurrently occupy more than one County position. SPECIAL SKILL QUALIFICATIONS (WHEN SPECIFIED ON THE APPLICATION): Persons who have special skills required by some (but not all) positions in a class may be certified ahead of others provided that: Such special skills are based on the duties and requirements of the positions and are in conformance with merit system and equal opportunity principles, and The certification of eligibles who possess special skills have been approved by the Civil Service Commission. PRE-EMPLOYMENT MEDICAL EXAMINATION & DRUG TESTING: The County of Sacramento is committed to maintaining a drug and alcohol free workplace. All persons selected for appointment to positions must pass a medical examination and a drug test, administered by the County at no cost to the applicant. DRIVER LICENSE: Possession of a valid California Driver License may be required for some positions. PROBATIONARY PERIOD: Regular positions are subject to a probationary period which is an extension of the selection process. Unless otherwise indicated on the announcement, the probationary period is six (6) months. AGENCY SHOP/FAIR SHARE FEE: Some positions require, as a condition of continued employment, that the person either: 1. Become a union member; 2. Pay a fair share fee to the union; or, 3. Meet specific requirements under which an equivalent amount must be paid to a charity. FINGERPRINTING AND CRIMINAL RECORD CHECKS: Fingerprinting and criminal record checks are required for some positions. Closing Date/Time: 10/18/2024 5:00 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information WHEN TO APPLY: The application filing period will begin on September 12, 2024 at 8:00 a.m. (Pacific Time) and will close on September 25, 2024 by 5:00 p.m. (Pacific Time). Applications received after 5:00 p.m.(Pacific Time) will not be considered. TYPE OF RECRUITMENT Open Competitive Job Opportunity EXAM NUMBER K1916I-R SPECIAL SALARY INFORMATION This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. Who are we seeking? We are in search of an individual to step into the role of Senior Human Resources Manager within our Workforce and Employee Development (WED) division. Our ideal candidate is characterized by innovation, motivation, and a genuine passion for contributing to our organization and community. Essential Job Functions What are the responsibilities of the Senior Human Resources Manager within the WED division? This role entails directing a major division within the Department of Human Resources, focusing on delivering workforce and employee development program services to County departments. Key responsibilities include: Direct development and implementation of various HR programs (e.g., Skill Building, Workforce Strategies, EEO, Disaster Service Worker, Management Fellow programs) by determining objectives, conducting learning events, and evaluating project plans. Manage the Workforce and Employee Development division by planning and directing work activities, analyzing current processes, policies, mandates, and legislation. Supervise staff through delegation, monitoring, training, disciplining, and participating in hiring and employee-relation investigations. Prepare sensitive and complex documents, coordinate activities with other divisions, departments, and contractors, and update upper management. Participate in strategic planning by developing and recommending short- and long-term goals and objectives, coordinating action plans, and evaluating their effectiveness to achieve the department's and County's vision and mission. Recommend and justify expenditures, review budget reports, oversee staff allocation and services, and direct budget development to ensure cost-effective administration. Represent the department in meetings, conferences, and events, serving as a leader and liaison with other divisions, departments, and outside organizations. Present information, address concerns, and disseminate information on new programs, policies, and procedures. Requirements SELECTION REQUIREMENTS: To qualify, you must meet one of the following options. Option I: Graduation from an accredited college or university with a bachelor's degree* or higher in psychology, human resources, organizational development, industrial relations or a closely related field -AND- three (3) years of experience designing and implementing learning content in a public sector organization or similar regulated environment** at the level of Principal Analyst, Human Resources*** or higher . Option II: Graduation from an accredited college or university with a bachelor's degree* or higher in psychology, human resources, organizational development, industrial relations or a closely related field -AND- three (3) years of experience managing the design and implementation of learning content through subordinate supervisors in a public sector organization or similar regulated environment.** Option III: Five (5) years of experience in designing and implementing learning content in a public sector organization or similar regulated environment**, three (3) years of which must have been at the level of Principal Analyst, Human Resources*** or higher. SPECIAL REQUIREMENT INFORMATION : * In order to receive credit for a bachelor's degree, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization with your application at the time of filing or e-mail a copy to AOganesyan@hr.lacounty.gov within seven (7) calendar days from the close of filing. We do not accept password-protected documents . Ensure documents are unlocked before attaching to your application or sending to the exam analyst. Note: Foreign studies must be evaluated by an academic credential evaluation agency and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). ** A similar regulated environment to public sector organizations would be government-regulated industries or sectors. These industries are subject to government oversight, regulations, and compliance requirements similar to those faced by public sector organizations, (e.g., Healthcare, Education, Energy and Utilities, Transportation). These regulated environments share similarities with public sector organizations in terms of government oversight, adherence to regulations, and accountability to the public interest. *** Experience at the level of Principal Analyst, Human Resources is defined as having immediate responsibility for a major central human resources program for a large organization, such as recruitment, employee benefits, or advocacy. Must demonstrate management and leadership skills in providing professional services, guidance, and oversight in administration of the program and when dealing with all meaningful partners within the organization. DESIRABLE QUALIFICATIONS: Master's Degree or higher from an accredited college or university in psychology, human resources, psychology, organizational development, industrial relations, or a closely related field. Demonstrable experience in effectively leading, supervising, and evaluating the work of a variety of professional and technical personnel in administrative, human resources, and other support functions. Demonstrable experience developing and/or improving programs including new or modified human resources programs, policies, and work methods for delivering effective human resources programs and services. Extensive knowledge and understanding of the application of human resources principles and practices of a large and complex human resources program. Excellent interpersonal and customer service skills in interacting effectively with County department management staff, public officials, union representatives, other employee organizations, departments, and staff. Exceptional project management skills, with demonstrated ability to manage multiple priorities and deadlines effectively. Professional Human Resources Certification or designation (e.g., International Public Management Association - Human Resources (IPMA-HR), Society of Human Resources Management - Senior Certified Professional (SHRM-SCP). WITHHOLD INFORMATION: No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application by the last day of filing. ENDORSEMENT OF COUNTY QUALIFICATIONS: County employees who wish to meet the requirements using out-of-class experience must provide official documentation such as additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study from CEO Classification with your application at the time of filing or within seven (7) calendar days from application submission. Employees do not need to submit such verification if they hold or have held one of the positions above/ or a position deemed to be at equivalent level. Out-of-class duties should be accurately described in the application work history, and questionable experience will be verified through the departmental HR Manager when necessary. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2 - Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information Our Assessment Process: This examination will consist of TWO (2) parts: PART I: A multiple choice and/or simulation assessment, weighted 75%, assessing: Achievement/Effort, Persistence, and Initiative Leadership & Social Orientation Cooperation & Concern for Others Self-Control, Self-Tolerance, and Adaptability/Flexibility Dependability, Attention to Detail, and Rule Following Independence, Innovation, and Analytical Thinking Candidates may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. PART II: A writing assessment, weighted 25% , measuring English Structure and Content, Written Expression, and Prioritizing Information. MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. APPLICANTS MUST MEET THE REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE LIST. Note: All notifications will be sent electronically to your e-mail address. Test scores cannot be given over the telephone. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test responses may be transferred. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the eligible list in the order of their score group for a period of twelve (12) months. VACANCY INFORMATION: The resulting eligible list will be used to fill a Senior Human Resource Manager vacancy within the Department of Human Resource's Workforce and Employee Development Division. AVAILABLE SHIFT: Any HOW TO APPLY: Applications must be filed online only. We must receive your application BEFORE 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the deadline. You may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the SelectionRequirements as listed on this job posting. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Important: Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from the Class Specification and Selection requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. ___________________________________________________________________________ ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. TESTING ACCOMMODATION: If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation. Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 735-2929 California Relay Services Phone: (800) 735-2922 Department Contact Name: Anna Oganesyan Department Contact Phone: (213) 441-1119 Department Contact Email: AOganesyan@hr.lacounty.gov Follow us on Social Media! For detailed information, please click here Closing Date/Time: 9/25/2024 5:00 PM Pacific
Sep 12, 2024
Full Time
Position/Program Information WHEN TO APPLY: The application filing period will begin on September 12, 2024 at 8:00 a.m. (Pacific Time) and will close on September 25, 2024 by 5:00 p.m. (Pacific Time). Applications received after 5:00 p.m.(Pacific Time) will not be considered. TYPE OF RECRUITMENT Open Competitive Job Opportunity EXAM NUMBER K1916I-R SPECIAL SALARY INFORMATION This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. Who are we seeking? We are in search of an individual to step into the role of Senior Human Resources Manager within our Workforce and Employee Development (WED) division. Our ideal candidate is characterized by innovation, motivation, and a genuine passion for contributing to our organization and community. Essential Job Functions What are the responsibilities of the Senior Human Resources Manager within the WED division? This role entails directing a major division within the Department of Human Resources, focusing on delivering workforce and employee development program services to County departments. Key responsibilities include: Direct development and implementation of various HR programs (e.g., Skill Building, Workforce Strategies, EEO, Disaster Service Worker, Management Fellow programs) by determining objectives, conducting learning events, and evaluating project plans. Manage the Workforce and Employee Development division by planning and directing work activities, analyzing current processes, policies, mandates, and legislation. Supervise staff through delegation, monitoring, training, disciplining, and participating in hiring and employee-relation investigations. Prepare sensitive and complex documents, coordinate activities with other divisions, departments, and contractors, and update upper management. Participate in strategic planning by developing and recommending short- and long-term goals and objectives, coordinating action plans, and evaluating their effectiveness to achieve the department's and County's vision and mission. Recommend and justify expenditures, review budget reports, oversee staff allocation and services, and direct budget development to ensure cost-effective administration. Represent the department in meetings, conferences, and events, serving as a leader and liaison with other divisions, departments, and outside organizations. Present information, address concerns, and disseminate information on new programs, policies, and procedures. Requirements SELECTION REQUIREMENTS: To qualify, you must meet one of the following options. Option I: Graduation from an accredited college or university with a bachelor's degree* or higher in psychology, human resources, organizational development, industrial relations or a closely related field -AND- three (3) years of experience designing and implementing learning content in a public sector organization or similar regulated environment** at the level of Principal Analyst, Human Resources*** or higher . Option II: Graduation from an accredited college or university with a bachelor's degree* or higher in psychology, human resources, organizational development, industrial relations or a closely related field -AND- three (3) years of experience managing the design and implementation of learning content through subordinate supervisors in a public sector organization or similar regulated environment.** Option III: Five (5) years of experience in designing and implementing learning content in a public sector organization or similar regulated environment**, three (3) years of which must have been at the level of Principal Analyst, Human Resources*** or higher. SPECIAL REQUIREMENT INFORMATION : * In order to receive credit for a bachelor's degree, you must include a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization with your application at the time of filing or e-mail a copy to AOganesyan@hr.lacounty.gov within seven (7) calendar days from the close of filing. We do not accept password-protected documents . Ensure documents are unlocked before attaching to your application or sending to the exam analyst. Note: Foreign studies must be evaluated by an academic credential evaluation agency and deemed to be equivalent to degrees from the United States. (See Accreditation Information under Employment Information). ** A similar regulated environment to public sector organizations would be government-regulated industries or sectors. These industries are subject to government oversight, regulations, and compliance requirements similar to those faced by public sector organizations, (e.g., Healthcare, Education, Energy and Utilities, Transportation). These regulated environments share similarities with public sector organizations in terms of government oversight, adherence to regulations, and accountability to the public interest. *** Experience at the level of Principal Analyst, Human Resources is defined as having immediate responsibility for a major central human resources program for a large organization, such as recruitment, employee benefits, or advocacy. Must demonstrate management and leadership skills in providing professional services, guidance, and oversight in administration of the program and when dealing with all meaningful partners within the organization. DESIRABLE QUALIFICATIONS: Master's Degree or higher from an accredited college or university in psychology, human resources, psychology, organizational development, industrial relations, or a closely related field. Demonstrable experience in effectively leading, supervising, and evaluating the work of a variety of professional and technical personnel in administrative, human resources, and other support functions. Demonstrable experience developing and/or improving programs including new or modified human resources programs, policies, and work methods for delivering effective human resources programs and services. Extensive knowledge and understanding of the application of human resources principles and practices of a large and complex human resources program. Excellent interpersonal and customer service skills in interacting effectively with County department management staff, public officials, union representatives, other employee organizations, departments, and staff. Exceptional project management skills, with demonstrated ability to manage multiple priorities and deadlines effectively. Professional Human Resources Certification or designation (e.g., International Public Management Association - Human Resources (IPMA-HR), Society of Human Resources Management - Senior Certified Professional (SHRM-SCP). WITHHOLD INFORMATION: No withholds will be allowed for this examination. Required experience must be fully met and indicated on the application by the last day of filing. ENDORSEMENT OF COUNTY QUALIFICATIONS: County employees who wish to meet the requirements using out-of-class experience must provide official documentation such as additional responsibility bonus, out-of-class bonus, temporary assignment bonus, or reclassification study from CEO Classification with your application at the time of filing or within seven (7) calendar days from application submission. Employees do not need to submit such verification if they hold or have held one of the positions above/ or a position deemed to be at equivalent level. Out-of-class duties should be accurately described in the application work history, and questionable experience will be verified through the departmental HR Manager when necessary. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2 - Light. This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Additional Information Our Assessment Process: This examination will consist of TWO (2) parts: PART I: A multiple choice and/or simulation assessment, weighted 75%, assessing: Achievement/Effort, Persistence, and Initiative Leadership & Social Orientation Cooperation & Concern for Others Self-Control, Self-Tolerance, and Adaptability/Flexibility Dependability, Attention to Detail, and Rule Following Independence, Innovation, and Analytical Thinking Candidates may be invited to participate in both Part I and II. However, only those that achieve a passing score of 70% or higher in Part I, will have Part II scored. PART II: A writing assessment, weighted 25% , measuring English Structure and Content, Written Expression, and Prioritizing Information. MULTIPLE CHOICE AND/OR SIMULATION ASSESSMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. APPLICANTS MUST MEET THE REQUIREMENTS AND ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON EACH PART OF THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE LIST. Note: All notifications will be sent electronically to your e-mail address. Test scores cannot be given over the telephone. TRANSFER OF TEST COMPONENTS: Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test responses may be transferred. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. ELIGIBILITY INFORMATION: The names of candidates receiving a passing grade in the examination will be placed on the eligible list in the order of their score group for a period of twelve (12) months. VACANCY INFORMATION: The resulting eligible list will be used to fill a Senior Human Resource Manager vacancy within the Department of Human Resource's Workforce and Employee Development Division. AVAILABLE SHIFT: Any HOW TO APPLY: Applications must be filed online only. We must receive your application BEFORE 5:00 p.m., PT, on the last day of filing. Applications submitted by U.S. mail, fax, or in person will not be accepted. Apply online by clicking on the "Apply" green button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the deadline. You may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the SelectionRequirements as listed on this job posting. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Important: Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from the Class Specification and Selection requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. ___________________________________________________________________________ ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD: All applicants must file their application online using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. TESTING ACCOMMODATION: If you require an accommodation to fairly compete in any part of the assessment process, you will be given the opportunity to make a request when completing your application. Please note, you may be required to submit documentation from a qualified medical provider or other qualified professional to support your request for a testing accommodation. Testing Accommodations Coordinator: TestingAccommodations@hr.lacounty.gov Teletype Phone: (800) 735-2929 California Relay Services Phone: (800) 735-2922 Department Contact Name: Anna Oganesyan Department Contact Phone: (213) 441-1119 Department Contact Email: AOganesyan@hr.lacounty.gov Follow us on Social Media! For detailed information, please click here Closing Date/Time: 9/25/2024 5:00 PM Pacific
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and supplemental questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the last day for filing. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION THE DEPARTMENT THE ALAMEDA COUNTY FIRE DEPARTMENT (ACFD) provides all-risk emergency services to the unincorporated areas of Alameda County (excluding Fairview), the cities of San Leandro, Dublin, Newark, Union City and Emeryville, the Lawrence Berkeley National Laboratory and the Lawrence Livermore National Laboratory. With 28 fire stations and 34 companies serving a population of 394,000, the ACFD serves densely populated urban areas, waterways, industrialized centers, extensive urban interface, agricultural and wildland regions. Over 400 personnel and 100 Reserve Firefighters provide a wide variety of services to an ever expanding, dynamic and diverse community of roughly 508 square miles. These services include: Advanced Life Support Fire Suppression Hazardous Materials Response Urban Search & Rescue Water Rescue Community Outreach & Education Disaster Preparedness Fire Prevention and Code Compliance Regional Dispatch The Alameda County Fire Department (ACFD) was formed on July 1, 1993 as a dependent special district with the Alameda County Board of Supervisors as its governing body. This consolidation brought together into a single jurisdiction the Castro Valley Fire Department, Eden Consolidated Fire Protection District and County Fire Patrol. Subsequently, the following communities have contracted with the ACFD: July 1, 1995 City of San Leandro July 1, 1997 City of Dublin August 1, 2002 Lawrence Berkeley National Laboratory October 1, 2007 Lawrence Livermore National Laboratory May 1, 2010 City of Newark July 1, 2010 City of Union City July 1, 2012 City of Emeryville On January 20, 2008, the ACFD became responsible for the administration and operation of the Alameda County Regional Emergency Communications Center (ACRECC). The dispatch center provides dispatch and regional communication center services for the ACFD, the Alameda County Emergency Medical Services Agency, Camp Parks Combat Support Training Center, and the cities of Alameda, Fremont, Livermore and Pleasanton. ACRECC is also the Dispatch/System Status Management Center for Falck ambulance service. THE POSITION Under general direction, to plan, organize, manage, and direct the human resources management program of the Alameda County Fire Department (ACFD), serve as a first-line supervisor over ACFD Human Resources staff; to provide human resources expertise and workforce management consultation to ACFD executives; and to perform related duties as required. DISTINGUISHING FEATURES The Fire Department Human Resources Manager classification is a first line supervisory classification located in the Alameda County Fire Department and reports to the Fire Department Administrative Services Director. The incumbent in this classification will be responsible for managing the daily human resource operations within ACFD through subordinate staff. The position will be responsible for providing departmental managers with advice, guidance, direction, and support of their human resources needs. This classification is distinguished from the lower-level classification of Fire Department Human Resources Officer in that the latter is a professional staff classification in the Human Resources unit while the former is responsible for the overall supervision of the unit. For more detailed information about the job classification, visit: Fire Department Human Resources Manager (#8194) MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of two (2) years of full-time experience in the class of Fire Department Human Resources Officer or an equivalent or higher-level human resources classification in the Alameda County classified service. OR II Education : Possession of a bachelor’s degree in a relevant field from an accredited college or university.(Additional professional level human resources experience may be substituted for the education on a year-for-year basis.) AND Experience : The equivalent of four (4) years full time professional level human resources experience that provided a combination of the following experience: labor relations, interpreting labor agreements, handling of employee grievances and disciplinary actions, classification studies, compensation studies, or participation in the selection of employees for a variety of occupational classes. . Prior supervisory experience is highly desired. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE : The level and scope of the following knowledge and abilities are related to duties listed under the “Example of Duties” section of this specification. Knowledge of : Strategic Management Management functions, i.e., Planning, Organizing, Directing & Controlling. Organizational analysis and development and leadership competencies. HR policies, programs, and services with Diversity embedded. Recruitment & Staffing Public human resources administration including job analysis and position classification, conducting audits, wage, salary, and benefits administration, recruitment and personnel selection, employer-employee relations, and training. Federal, State, and local laws, rules and guidelines relating to the hiring process and other areas of human resources related activities. Internal workforce assessment techniques & employment policies, practices, and procedures. Successful recruiting strategies to attract diverse and high caliber candidates. Training and Development Performance Management and Appraisal methods. Techniques to assess training program effectiveness, including use of applicable metrics. Employee & Labor Relations Labor relations laws, practices, and trends. Progressive discipline. Grievance resolution. Consultative and coaching skills with managers. Investigative and interview techniques. Relative Memorandums of Understanding for individual departments. Workers’ Compensation and Long Term Leaves State and Federal disability laws and leave provisions and regulations. ACFD and County policies and procedures, administrative code, Civil Service Rules/Regulations. EEO concepts and guidelines for compliance relative to employee/applicant disabilities. Health & Safety Enforcing procedures, of workplace safety, health & security. Federal, State and Local workplace health, safety, security & privacy laws & regulations. Awareness of potential violent behavior and workplace violence conditions. Administrative Computer applications and hardware and software related to the work. Office administrative practices and procedures, including records management and the operation of standard office equipment. Ability to : Demonstrate commitment to the ACFD’s mission, credo, and goals. Use business acumen to build a strong organization that delivers results. Use interpersonal skills to communicate effectively. Promote personal and professional growth for self and others. Provide the highest level of service delivery to diverse customers. Work effectively as a member and leader of diverse teams. Plan and organize workload. Exercise management control. Provide leadership. Supervise staff. Demonstrate interpersonal sensitivity. Be flexible. Create employee programs that will demonstrate to the community the organization’s commitment to diversity. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of applicants' applications to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process; A review of candidates’ Supplemental Questionnaires to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process. An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN: Deadline for Filing: 5:00 P.M. on Wednesday,October 9, 2024 Review of Applications for Minimum Qualifications: October 15, 2024 Screening for Best Qualified: October 18, 2024 Oral Interviews: October 28, 2024 WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs BENEFITS *** For benefit information, please refer to the recruitment brochure. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Sam Gee, HR Division Manager Human Resource Services, County of Alameda Samson.Gee @acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 10/9/2024 5:00:00 PM
Sep 10, 2024
Full Time
Introduction THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications and supplemental questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the last day for filing. Applications and Supplemental Questionnaires will only be accepted on-line. DESCRIPTION THE DEPARTMENT THE ALAMEDA COUNTY FIRE DEPARTMENT (ACFD) provides all-risk emergency services to the unincorporated areas of Alameda County (excluding Fairview), the cities of San Leandro, Dublin, Newark, Union City and Emeryville, the Lawrence Berkeley National Laboratory and the Lawrence Livermore National Laboratory. With 28 fire stations and 34 companies serving a population of 394,000, the ACFD serves densely populated urban areas, waterways, industrialized centers, extensive urban interface, agricultural and wildland regions. Over 400 personnel and 100 Reserve Firefighters provide a wide variety of services to an ever expanding, dynamic and diverse community of roughly 508 square miles. These services include: Advanced Life Support Fire Suppression Hazardous Materials Response Urban Search & Rescue Water Rescue Community Outreach & Education Disaster Preparedness Fire Prevention and Code Compliance Regional Dispatch The Alameda County Fire Department (ACFD) was formed on July 1, 1993 as a dependent special district with the Alameda County Board of Supervisors as its governing body. This consolidation brought together into a single jurisdiction the Castro Valley Fire Department, Eden Consolidated Fire Protection District and County Fire Patrol. Subsequently, the following communities have contracted with the ACFD: July 1, 1995 City of San Leandro July 1, 1997 City of Dublin August 1, 2002 Lawrence Berkeley National Laboratory October 1, 2007 Lawrence Livermore National Laboratory May 1, 2010 City of Newark July 1, 2010 City of Union City July 1, 2012 City of Emeryville On January 20, 2008, the ACFD became responsible for the administration and operation of the Alameda County Regional Emergency Communications Center (ACRECC). The dispatch center provides dispatch and regional communication center services for the ACFD, the Alameda County Emergency Medical Services Agency, Camp Parks Combat Support Training Center, and the cities of Alameda, Fremont, Livermore and Pleasanton. ACRECC is also the Dispatch/System Status Management Center for Falck ambulance service. THE POSITION Under general direction, to plan, organize, manage, and direct the human resources management program of the Alameda County Fire Department (ACFD), serve as a first-line supervisor over ACFD Human Resources staff; to provide human resources expertise and workforce management consultation to ACFD executives; and to perform related duties as required. DISTINGUISHING FEATURES The Fire Department Human Resources Manager classification is a first line supervisory classification located in the Alameda County Fire Department and reports to the Fire Department Administrative Services Director. The incumbent in this classification will be responsible for managing the daily human resource operations within ACFD through subordinate staff. The position will be responsible for providing departmental managers with advice, guidance, direction, and support of their human resources needs. This classification is distinguished from the lower-level classification of Fire Department Human Resources Officer in that the latter is a professional staff classification in the Human Resources unit while the former is responsible for the overall supervision of the unit. For more detailed information about the job classification, visit: Fire Department Human Resources Manager (#8194) MINIMUM QUALIFICATIONS EITHER I Experience : The equivalent of two (2) years of full-time experience in the class of Fire Department Human Resources Officer or an equivalent or higher-level human resources classification in the Alameda County classified service. OR II Education : Possession of a bachelor’s degree in a relevant field from an accredited college or university.(Additional professional level human resources experience may be substituted for the education on a year-for-year basis.) AND Experience : The equivalent of four (4) years full time professional level human resources experience that provided a combination of the following experience: labor relations, interpreting labor agreements, handling of employee grievances and disciplinary actions, classification studies, compensation studies, or participation in the selection of employees for a variety of occupational classes. . Prior supervisory experience is highly desired. NOTE : The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE : The level and scope of the following knowledge and abilities are related to duties listed under the “Example of Duties” section of this specification. Knowledge of : Strategic Management Management functions, i.e., Planning, Organizing, Directing & Controlling. Organizational analysis and development and leadership competencies. HR policies, programs, and services with Diversity embedded. Recruitment & Staffing Public human resources administration including job analysis and position classification, conducting audits, wage, salary, and benefits administration, recruitment and personnel selection, employer-employee relations, and training. Federal, State, and local laws, rules and guidelines relating to the hiring process and other areas of human resources related activities. Internal workforce assessment techniques & employment policies, practices, and procedures. Successful recruiting strategies to attract diverse and high caliber candidates. Training and Development Performance Management and Appraisal methods. Techniques to assess training program effectiveness, including use of applicable metrics. Employee & Labor Relations Labor relations laws, practices, and trends. Progressive discipline. Grievance resolution. Consultative and coaching skills with managers. Investigative and interview techniques. Relative Memorandums of Understanding for individual departments. Workers’ Compensation and Long Term Leaves State and Federal disability laws and leave provisions and regulations. ACFD and County policies and procedures, administrative code, Civil Service Rules/Regulations. EEO concepts and guidelines for compliance relative to employee/applicant disabilities. Health & Safety Enforcing procedures, of workplace safety, health & security. Federal, State and Local workplace health, safety, security & privacy laws & regulations. Awareness of potential violent behavior and workplace violence conditions. Administrative Computer applications and hardware and software related to the work. Office administrative practices and procedures, including records management and the operation of standard office equipment. Ability to : Demonstrate commitment to the ACFD’s mission, credo, and goals. Use business acumen to build a strong organization that delivers results. Use interpersonal skills to communicate effectively. Promote personal and professional growth for self and others. Provide the highest level of service delivery to diverse customers. Work effectively as a member and leader of diverse teams. Plan and organize workload. Exercise management control. Provide leadership. Supervise staff. Demonstrate interpersonal sensitivity. Be flexible. Create employee programs that will demonstrate to the community the organization’s commitment to diversity. EXAMINATION COMPONENTS THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS: A review of applicants' applications to verify possession of minimum requirements. Those applicants who possess the minimum requirements for the class will move on to the next step in the examination process; A review of candidates’ Supplemental Questionnaires to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process. An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs . RECRUITMENT AND SELECTION PLAN Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: TENTATIVE SELECTION PLAN: Deadline for Filing: 5:00 P.M. on Wednesday,October 9, 2024 Review of Applications for Minimum Qualifications: October 15, 2024 Screening for Best Qualified: October 18, 2024 Oral Interviews: October 28, 2024 WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing . Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes. For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs BENEFITS *** For benefit information, please refer to the recruitment brochure. Conclusion All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at www.acgov.org/hrs . You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied. Sam Gee, HR Division Manager Human Resource Services, County of Alameda Samson.Gee @acgov.org DISASTER SERVICE WORKER All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment. Closing Date/Time: 10/9/2024 5:00:00 PM
City of Buckeye, AZ
Buckeye, Arizona, United States
Position Scope Hiring Range: $89,140 - $111,508 Salary range is the entire compensation range for the position classification. Hiring range is an estimate of the compensation amount for the selected candidate. The actual salary offer will carefully consider a wide range of factors, including skills, qualifications, experience, education, licenses, training, and equity amongst other City employees in a similar position. GENERAL PURPOSE: Under general supervision, perform technical and professional human resources work focusing primarily on the areas of employee benefits. Incumbent administers the daily activities of the programs as well as plan, develop, organize and implement key strategic systems and programs related to employee benefits in support of the City’s mission. This position requires excellent communication and interpersonal skills; strong analytical skills and attention to detail; and a positive, can-do attitude toward providing exceptional customer service. Embrace the New - Do Right - Lend a Hand - Find a Way - Enjoy our Work - Celebrate Uniqueness Primary Duties and Responsibilities The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Strategic Responsibilities: Key participant in the citywide analysis of moving to a self-funding model. Act as primary liaison with third party vendors. Updates and develops all process documentation under the Benefits umbrella. Manage benefits data including internal and external sources. You will document and maintain administrative procedures for assigned benefit processes Serve as a subject matter expert to the HR Generalists for all leaves: FMLA, ADA and Craig Tiger Act Collaborates and partners with HR staff to understand the challenges related to benefits in attracting, motivating, and retaining high quality, diverse talent. Leads the with selection, evaluation, and ongoing management of benefit vendors and consultants; Works with consultants to prepare proposal specifications, analyze proposals and prepare recommendations; review contracts for accuracy, monitor contracts for compliance with negotiated terms and conditions Validates the effectiveness of benefit programs, ensuring market competitiveness and City objectives are achieved. Participates in the design, development, implementation, communication, and administration of all benefits and leave of absence programs. Acts as Secretary of City employer PSPRS Boards, and liaison to employees. This includes planning the semi-annual Board meetings and all coordination and prep of Board materials and external data needed from employees and medical providers (if applicable) Analyze and report on benefits costs and trends to senior management. Identify opportunities for cost savings without compromising the quality of benefits offered. Tactical Responsibilities : Administers the employee benefit programs such as health, dental, vision, flexible spending accounts, HSA, group life insurance, retirement plans and other benefits; handles benefit claims, enrollments, and cancellations. Lead the annual Open Enrollment process Remains current on industry trends, best practices, and compliance; makes recommendations to update policies regarding employee benefits. Processes all benefit changes including new hires, life events, terminations and COBRA enrollments; coordinates the submission of appropriate paperwork to ensure timely deductions of benefits. Maintains benefits records and documents; reviews monthly benefit deductions; audits and reconciles invoices. Conducts benefit audits to ensure accuracy of benefit deductions. Consults with and advises employees on eligibility, provisions and other matters related to benefits; answers questions and concerns related to employee benefits. Maintains all benefit related contracts and ensures timely receipt of signatures; distributes and communicates all benefit related changes and required plan designs. Verifies calculation of monthly premium statements for all insurance policies and maintains statistical data relative to premiums, claims, and costs. Resolves administrative problems with carriers. Designs, develops and prepares employee benefits booklets, open enrollment materials, benefits newsletters, and other employee benefit communications. Distributes Summary Plan Descriptions, Summary of Benefit Coverage, and annual employee notices as required. Acts as liaison to outside benefit vendors for employee and employer needs. Conducts orientation meetings for new employees involving the detailed explanation of benefits and the completion of required paperwork. Collaborates with the Wellness Coordinator and other internal and external team members on employee meetings and training on benefits topics Maintains regulatory compliance with the Affordable Care Act, including the preparation and distribution of annual 1095C forms; Medicare, CMS, HIPAA, COBRA, ASRS, PSPRP, and other applicable compliance requirements. Monitors ASRS / PSPRS membership enrollment, contributions, and retirement. In addition to benefits, may perform generalized professional level work in human resources programs, including but not limited to, recruitment, testing, selection, training, employee relations, compensation and/or human resources information systems (HRIS). Performs other duties as assigned. Minimum Qualifications & Position Requirements Education and Experience: Bachelor’s Degree in Public or Business Administration, Human Resources, Organizational Development or related field, and five (5) years’ experience in benefits administration; OR an equivalent combination of education and experience.Preference will be given to those applicants with municipal experience. Tyler Munis software experience preferred. IPMA-HR SCP or PHR/SPHR, SHRM-CP/SCPcertification preferred. Necessary Knowledge, Skills and Abilities: Knowledge of: City organization, operations, policies and procedures City human resources rules and policies Principles of contemporary human resource management Benefit and wellness programs, plan design, and administration Accounting, budgeting, and financial management principles and procedures Analysis and research methodology specifically related to benefit and wellness programs Statistical computations, concepts, and methods as they apply to benefit and salary data Local, state and federal laws and regulations governing human resource functions such as FMLA, Title VII, COBRA, FLSA, ADA, state retirement plans, etc. Principles of group dynamics and human behavior Current practices of organizational development and constructive problem solving Principles of confidential records and file management Skill in: Operating a personal computer utilizing a variety of business software Effective written and verbal communication Active listening Providing excellent customer service Ability to: Understand, interpret and apply relevant federal, state and City rules and regulations Interpret and explain technical employee benefit policies and procedures and resolve disputes or discrepancies Effectively handle conflict and sensitive employee issues Collect, correlate, and analyze data; prepare summaries, recommendations and reports Present information clearly and concisely to various audiences Effectively manage time Perform extensive research, make independent analysis, and report findings Use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions Provide leadership to effectively resolve issues Read, analyze and interpret policies and procedures, general business periodicals, professional journals, technical procedures and government regulations Calculate figures and amounts such as discounts, interest, proportions, percentages, add, subtract, multiply and divide in all units of measure using whole numbers, fractions, and decimals Maintain confidentiality of information Work under pressure of deadlines Establish and maintain positive, effective working relationships with those contacted in the performance of work Additional Information Special Requirements: Pass background screening. Physical Demands / Work Environment: Standard office environment. Reports To: Human Resources Director or designee Supervision Exercised: None FLSA Status: Exempt 12-month goals: Be an active committee member in the city-wide analysis of moving from fully insured to self-insured. Plan and execute 2 health fairs. Document and define all benefits processes. Collaborate with Wellness Coordinator to establish Employee Wellness Program. Develop Critical Key Success Indicators to present to leadership. Document and define the PSPRS Board strategy EQUAL EMPLOYMENT OPPORTUNITY : It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. Employee Benefits & Wellness The City offers a comprehensive benefits package to full-time classified and management employees. Part-time classified employees may be eligible for select benefits where defined. For complete Benefit Plan & Wellness Information, please visit the City website at: Benefits & Wellness City benefit plans are subject to change at any time. Closing Date/Time: 9/24/2024 11:59 PM Mountain
Sep 11, 2024
Full Time
Position Scope Hiring Range: $89,140 - $111,508 Salary range is the entire compensation range for the position classification. Hiring range is an estimate of the compensation amount for the selected candidate. The actual salary offer will carefully consider a wide range of factors, including skills, qualifications, experience, education, licenses, training, and equity amongst other City employees in a similar position. GENERAL PURPOSE: Under general supervision, perform technical and professional human resources work focusing primarily on the areas of employee benefits. Incumbent administers the daily activities of the programs as well as plan, develop, organize and implement key strategic systems and programs related to employee benefits in support of the City’s mission. This position requires excellent communication and interpersonal skills; strong analytical skills and attention to detail; and a positive, can-do attitude toward providing exceptional customer service. Embrace the New - Do Right - Lend a Hand - Find a Way - Enjoy our Work - Celebrate Uniqueness Primary Duties and Responsibilities The following duties ARE NOT intended to serve as a comprehensive list of all duties performed by all employees in this classification, only a representative summary of the primary duties and responsibilities. Incumbent(s) may not be required to perform all duties listed and may be required to perform additional, position-specific duties. Strategic Responsibilities: Key participant in the citywide analysis of moving to a self-funding model. Act as primary liaison with third party vendors. Updates and develops all process documentation under the Benefits umbrella. Manage benefits data including internal and external sources. You will document and maintain administrative procedures for assigned benefit processes Serve as a subject matter expert to the HR Generalists for all leaves: FMLA, ADA and Craig Tiger Act Collaborates and partners with HR staff to understand the challenges related to benefits in attracting, motivating, and retaining high quality, diverse talent. Leads the with selection, evaluation, and ongoing management of benefit vendors and consultants; Works with consultants to prepare proposal specifications, analyze proposals and prepare recommendations; review contracts for accuracy, monitor contracts for compliance with negotiated terms and conditions Validates the effectiveness of benefit programs, ensuring market competitiveness and City objectives are achieved. Participates in the design, development, implementation, communication, and administration of all benefits and leave of absence programs. Acts as Secretary of City employer PSPRS Boards, and liaison to employees. This includes planning the semi-annual Board meetings and all coordination and prep of Board materials and external data needed from employees and medical providers (if applicable) Analyze and report on benefits costs and trends to senior management. Identify opportunities for cost savings without compromising the quality of benefits offered. Tactical Responsibilities : Administers the employee benefit programs such as health, dental, vision, flexible spending accounts, HSA, group life insurance, retirement plans and other benefits; handles benefit claims, enrollments, and cancellations. Lead the annual Open Enrollment process Remains current on industry trends, best practices, and compliance; makes recommendations to update policies regarding employee benefits. Processes all benefit changes including new hires, life events, terminations and COBRA enrollments; coordinates the submission of appropriate paperwork to ensure timely deductions of benefits. Maintains benefits records and documents; reviews monthly benefit deductions; audits and reconciles invoices. Conducts benefit audits to ensure accuracy of benefit deductions. Consults with and advises employees on eligibility, provisions and other matters related to benefits; answers questions and concerns related to employee benefits. Maintains all benefit related contracts and ensures timely receipt of signatures; distributes and communicates all benefit related changes and required plan designs. Verifies calculation of monthly premium statements for all insurance policies and maintains statistical data relative to premiums, claims, and costs. Resolves administrative problems with carriers. Designs, develops and prepares employee benefits booklets, open enrollment materials, benefits newsletters, and other employee benefit communications. Distributes Summary Plan Descriptions, Summary of Benefit Coverage, and annual employee notices as required. Acts as liaison to outside benefit vendors for employee and employer needs. Conducts orientation meetings for new employees involving the detailed explanation of benefits and the completion of required paperwork. Collaborates with the Wellness Coordinator and other internal and external team members on employee meetings and training on benefits topics Maintains regulatory compliance with the Affordable Care Act, including the preparation and distribution of annual 1095C forms; Medicare, CMS, HIPAA, COBRA, ASRS, PSPRP, and other applicable compliance requirements. Monitors ASRS / PSPRS membership enrollment, contributions, and retirement. In addition to benefits, may perform generalized professional level work in human resources programs, including but not limited to, recruitment, testing, selection, training, employee relations, compensation and/or human resources information systems (HRIS). Performs other duties as assigned. Minimum Qualifications & Position Requirements Education and Experience: Bachelor’s Degree in Public or Business Administration, Human Resources, Organizational Development or related field, and five (5) years’ experience in benefits administration; OR an equivalent combination of education and experience.Preference will be given to those applicants with municipal experience. Tyler Munis software experience preferred. IPMA-HR SCP or PHR/SPHR, SHRM-CP/SCPcertification preferred. Necessary Knowledge, Skills and Abilities: Knowledge of: City organization, operations, policies and procedures City human resources rules and policies Principles of contemporary human resource management Benefit and wellness programs, plan design, and administration Accounting, budgeting, and financial management principles and procedures Analysis and research methodology specifically related to benefit and wellness programs Statistical computations, concepts, and methods as they apply to benefit and salary data Local, state and federal laws and regulations governing human resource functions such as FMLA, Title VII, COBRA, FLSA, ADA, state retirement plans, etc. Principles of group dynamics and human behavior Current practices of organizational development and constructive problem solving Principles of confidential records and file management Skill in: Operating a personal computer utilizing a variety of business software Effective written and verbal communication Active listening Providing excellent customer service Ability to: Understand, interpret and apply relevant federal, state and City rules and regulations Interpret and explain technical employee benefit policies and procedures and resolve disputes or discrepancies Effectively handle conflict and sensitive employee issues Collect, correlate, and analyze data; prepare summaries, recommendations and reports Present information clearly and concisely to various audiences Effectively manage time Perform extensive research, make independent analysis, and report findings Use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions Provide leadership to effectively resolve issues Read, analyze and interpret policies and procedures, general business periodicals, professional journals, technical procedures and government regulations Calculate figures and amounts such as discounts, interest, proportions, percentages, add, subtract, multiply and divide in all units of measure using whole numbers, fractions, and decimals Maintain confidentiality of information Work under pressure of deadlines Establish and maintain positive, effective working relationships with those contacted in the performance of work Additional Information Special Requirements: Pass background screening. Physical Demands / Work Environment: Standard office environment. Reports To: Human Resources Director or designee Supervision Exercised: None FLSA Status: Exempt 12-month goals: Be an active committee member in the city-wide analysis of moving from fully insured to self-insured. Plan and execute 2 health fairs. Document and define all benefits processes. Collaborate with Wellness Coordinator to establish Employee Wellness Program. Develop Critical Key Success Indicators to present to leadership. Document and define the PSPRS Board strategy EQUAL EMPLOYMENT OPPORTUNITY : It is the policy of the city to provide employment opportunities to all persons based solely on ability, regardless of race, color, religion, sex, national origin, age, sexual orientation, gender identity or disability. Employee Benefits & Wellness The City offers a comprehensive benefits package to full-time classified and management employees. Part-time classified employees may be eligible for select benefits where defined. For complete Benefit Plan & Wellness Information, please visit the City website at: Benefits & Wellness City benefit plans are subject to change at any time. Closing Date/Time: 9/24/2024 11:59 PM Mountain
Requirements MOS Code: None Education and Experience : Candidate must have a Bachelor’s degree or higher in Social or Behavioral Science, Business or Public Administration or related field, and four (4) years professional experience in classification and compensation, including three (3) years in a lead or supervisory capacity. Licenses and Certificates : Texas Class “C” Driver’s License or equivalent from another state. Certified Compensation Professional (CCP) and/or Certified Executive Compensation Professional (CECP) preferred. General Purpose Under general direction, manage, plan, and coordinate t he classification and compensation functions of the City. Typical Duties Manage, plan, direct and review classification and compensation functions of the City. Involves: Manage the development, implementation and administration of compensation programs. Design solutions to specific compensation-related programs and incentive plans. Monitor the effectiveness of existing compensation practices and recommend changes that are cost-effective and consistent with compensation trends and organization objectives. Conduct workforce planning and position management and provide strategic planning. Conduct classification studies, including job analysis, desk audits, salary surveys, and development and preparation of job descriptions. Recommend compensation levels for positions, position allocations and prepare appropriate pay notifications. Provide recommendations to management, departments, and staff on pay decisions, policy interpretations and job evaluations. Conduct pay equity analysis, exemption analysis, and make recommendations for changes. Manage the job evaluation process and review new or existing roles for alignment within salary structure and pay fairness. Model compensation data, develop reports and key metrics to support strategic goals. Perform analysis, modeling, calculations and other data requests. Research compensation best practices to propose and improve compensation practices based on organizational needs, cost projections, and statistical analysis. Manage special projects on a variety of compensation programs, policies and related matters. Lead organizational-wide change initiatives. Oversee the participation in salary surveys and monitor salary survey data to ensure the organization’s compensation goals and objectives are achieved. Involves: Develop techniques for compiling, preparing and presenting data. Design or modify job and survey questionnaires. Manage survey participation and compensation benchmarking tools. Manage the design, development, and maintenance of compensation related data such as job codes, salary structures, and position codes. Conduct audits to maintain integrity of the data and ensure compensation needs are met. Study organization charts and other job information. Ensure compliance with federal, state and local compensation laws and regulations. Involves: Analyze the City's compensation plan to determine compliance with established charter and ordinances, and state and federal regulations. Serve as point of contact and subject matter expert for compensation concerns within the organization. Collaborate with hiring managers, departments and the City Attorney’s Office on compensation related matters and issues. Write or edit specifications, apply job classification and evaluation plans, and determine occupational categories for regulatory compliance. Recommend approval or disapproval of working out of class requests, provisional appointments, and developmental assignments. Oversee and ensure that all compensation analysis activities, individual pay adjustments, hiring offers and personnel contracts adherence to standard practices. Calculate cost estimates of short-and-long term budget effects of pay schedule alternatives and collective bargaining economic proposals, and make recommendations. Analyze and consult with departments on complex issues such as organization and job design, occupational career progressions and capabilities required, pay equity and compression, and performance rewards and recognition. Analyze positions to assure proper allocation of positions to classification. Provide technical assistance on matters concerning classification and work organization. Plan and conduct occupational research to establish succession planning. Represent department and provide technical guidance on issues. Involves: Remain up-to-date on changes, and advise department heads and others regarding applicable rules, regulations, ordinances, state and federal laws, and professionally accepted practices and procedures. Review, research and recommend innovations for existing or proposed plans, policies and processes to improve program effectiveness and service efficiency, and implement approved changes in conjunction with other human resources divisions. Respond to information requests by participating in special studies and preparation of comprehensive analytical reports. Attend and present at Civil Service Commission, City Council, professional association and other meetings, as required. Perform division general and fiscal administration. Involves: Participate in setting performance goals and priorities that contribute to departmental mission. Provide recommendations for department budget and control expenditures. Plan, develop, implement and administer components of information systems to establish and maintain timely and accurate reporting. Design databases and partner with information technology staff and outside consultants and vendors to provide access to applicable databases and end user training. Supervise assigned personnel. Involves: Schedule, assign, instruct, guide and check work. Appraise employee performance. Provide for training and development. Enforce personnel rules and regulations and work behavior standards firmly and impartially. Counsel, motivate and maintain harmony. Interview applicants. Recommend hiring, termination, transfers, discipline, merit pay or other employee status changes. General Information For complete job description click here . Note: This is an unclassified position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
Jul 19, 2024
Full Time
Requirements MOS Code: None Education and Experience : Candidate must have a Bachelor’s degree or higher in Social or Behavioral Science, Business or Public Administration or related field, and four (4) years professional experience in classification and compensation, including three (3) years in a lead or supervisory capacity. Licenses and Certificates : Texas Class “C” Driver’s License or equivalent from another state. Certified Compensation Professional (CCP) and/or Certified Executive Compensation Professional (CECP) preferred. General Purpose Under general direction, manage, plan, and coordinate t he classification and compensation functions of the City. Typical Duties Manage, plan, direct and review classification and compensation functions of the City. Involves: Manage the development, implementation and administration of compensation programs. Design solutions to specific compensation-related programs and incentive plans. Monitor the effectiveness of existing compensation practices and recommend changes that are cost-effective and consistent with compensation trends and organization objectives. Conduct workforce planning and position management and provide strategic planning. Conduct classification studies, including job analysis, desk audits, salary surveys, and development and preparation of job descriptions. Recommend compensation levels for positions, position allocations and prepare appropriate pay notifications. Provide recommendations to management, departments, and staff on pay decisions, policy interpretations and job evaluations. Conduct pay equity analysis, exemption analysis, and make recommendations for changes. Manage the job evaluation process and review new or existing roles for alignment within salary structure and pay fairness. Model compensation data, develop reports and key metrics to support strategic goals. Perform analysis, modeling, calculations and other data requests. Research compensation best practices to propose and improve compensation practices based on organizational needs, cost projections, and statistical analysis. Manage special projects on a variety of compensation programs, policies and related matters. Lead organizational-wide change initiatives. Oversee the participation in salary surveys and monitor salary survey data to ensure the organization’s compensation goals and objectives are achieved. Involves: Develop techniques for compiling, preparing and presenting data. Design or modify job and survey questionnaires. Manage survey participation and compensation benchmarking tools. Manage the design, development, and maintenance of compensation related data such as job codes, salary structures, and position codes. Conduct audits to maintain integrity of the data and ensure compensation needs are met. Study organization charts and other job information. Ensure compliance with federal, state and local compensation laws and regulations. Involves: Analyze the City's compensation plan to determine compliance with established charter and ordinances, and state and federal regulations. Serve as point of contact and subject matter expert for compensation concerns within the organization. Collaborate with hiring managers, departments and the City Attorney’s Office on compensation related matters and issues. Write or edit specifications, apply job classification and evaluation plans, and determine occupational categories for regulatory compliance. Recommend approval or disapproval of working out of class requests, provisional appointments, and developmental assignments. Oversee and ensure that all compensation analysis activities, individual pay adjustments, hiring offers and personnel contracts adherence to standard practices. Calculate cost estimates of short-and-long term budget effects of pay schedule alternatives and collective bargaining economic proposals, and make recommendations. Analyze and consult with departments on complex issues such as organization and job design, occupational career progressions and capabilities required, pay equity and compression, and performance rewards and recognition. Analyze positions to assure proper allocation of positions to classification. Provide technical assistance on matters concerning classification and work organization. Plan and conduct occupational research to establish succession planning. Represent department and provide technical guidance on issues. Involves: Remain up-to-date on changes, and advise department heads and others regarding applicable rules, regulations, ordinances, state and federal laws, and professionally accepted practices and procedures. Review, research and recommend innovations for existing or proposed plans, policies and processes to improve program effectiveness and service efficiency, and implement approved changes in conjunction with other human resources divisions. Respond to information requests by participating in special studies and preparation of comprehensive analytical reports. Attend and present at Civil Service Commission, City Council, professional association and other meetings, as required. Perform division general and fiscal administration. Involves: Participate in setting performance goals and priorities that contribute to departmental mission. Provide recommendations for department budget and control expenditures. Plan, develop, implement and administer components of information systems to establish and maintain timely and accurate reporting. Design databases and partner with information technology staff and outside consultants and vendors to provide access to applicable databases and end user training. Supervise assigned personnel. Involves: Schedule, assign, instruct, guide and check work. Appraise employee performance. Provide for training and development. Enforce personnel rules and regulations and work behavior standards firmly and impartially. Counsel, motivate and maintain harmony. Interview applicants. Recommend hiring, termination, transfers, discipline, merit pay or other employee status changes. General Information For complete job description click here . Note: This is an unclassified position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
City of Taylor, TX – Assistant City Manager
Please follow this link to view the full brochure: https://www.affionpublic.com/position/assistant-city-manager-city-of-taylor-tx/
The Community
Spanning approximately 19 square miles and boasting a population of 17,636, the City of Taylor is a progressive city in eastern Williamson County, Texas, one of the fastest growing areas in the nation. Being a short 30-minute drive to downtown Austin, Taylor is conveniently located to the capital city and all it has to offer, but the overall cost of living and home prices in Taylor are some of the lowest in the Greater Austin Area.
We’re a community well-known worldwide for our barbecue, historic downtown, rich culture, and progressive leadership. Taylor’s historic downtown is the cultural hub of the city, with an eclectic mix of shops, restaurants, and service offerings in a walkable, old town atmosphere. Taylor is proud to boast its expansive park system, totaling 250 acres connected by 11 miles of trail, with amenities including swimming pools, walking trails, lakes, basketball courts, playgrounds, splash pads, skate park, disc golf course, and the Taylor Regional Park and Sports Complex, a state-of-the-art sports facility that hosts many national tournaments.
Government
The City of Taylor operates as a council-manager form of government with an elected city council comprised of five council members—four of whom elected from single member districts and one member elected at-large. Each year council members elect from among their number a mayor and a mayor pro tem.
Taylor is a Home Rule city, which means that the council can enact legislation, adopt budgets, and determine policies, subject only to limitations imposed by the state constitution and the city charter. The city council is also guided by an ethics policy and a council relations policy to ensure an ongoing commitment to preserving the integrity of local government.
The Position
The Assistant City Manager is responsible for assisting the City Manager, along with the Deputy City Manager in planning and managing city programs, departments and services. This position is also responsible for implementing policies established by the City Council and City Manager. Under the direction of the City Manager, the Assistant City Manager performs highly responsible administrative work involved in planning, directing, managing, and implementing policies for the assigned departments, including Development Services (planning/code), Main Street (special events/advisory boards), Internal Services (building/fleet) and Samsung Plan review/permitting and inspections.
Essential Functions and Responsibilities
Assists the City Manager in planning, coordinating and implementing city programs and services. Track and monitor project status of citywide projects and major initiatives that are part of the annual operating plan.
Provides general direction for the various City departments and oversight on the Department Directors. Provide overall direction to Directors through meetings and communication and ensure all departmental activities are consistent with City goals and objectives.
Attends City Council, Board and Commission meetings as necessary and serves as liaison between Department Directors and Council members as needed.
Serves as liaison between City Manager and the community by presenting programs to civic organizations and by responding to citizen issues.
Under direction and supervision of the City Manager, be principally responsible for developing and maintaining the City’s Strategic Plan and multi-year Capital Improvement Program; assists with the budget process.
Serves as City Manager during temporary absence due to disability, annual leave, or overnight travel. During such times, fulfill all duties and responsibilities assigned to the City Manager by the City Charter and Code of Ordinances.
Serves in extension of current duties as required for emergency management.
Provides quality customer service to City staff, the public, and all other work contacts.
Ensures City’s compliance with HIPAA Security Rule and protecting EPHI and serves as the Security Officer.
Education and Experience
Qualified applicants will have a Master’s degree in public administration or related field, plus at least seven (7) years executive/management level experience in municipal government, plus five (5) years’ experience at a Department Director level position or equivalent position in city government. Candidates’ bilingual in English/Spanish will be beneficial. Any equivalent combination of experience and training that provides the required knowledge, skills and abilities will be considered.
The Ideal Candidate
The ideal candidate should possess superior management skills and have experience in planning and development. The ideal candidate should have broad knowledge of public administration principles and experience in fiscal planning, budget management, strategic planning, and organizational development. Experience working in a high growth City will be a definite asset.
The ideal candidate should be an innovative leader with experience working with issues related to a growing community. The ideal candidate will need to be a creative and resourceful with proven experience in building and maintaining a broad spectrum of partnerships with the City Manager, Council, department heads, and the community to ensure that a common vision is enacted and supported.
The ideal candidate must possess the capacity and interest to be an effective mentor for staff and set a positive example of competence, professionalism, accountability, trust, energy and work ethic while promoting good organizational health and morale; advanced written and oral communication skills are imperative.
Salary
The City of Taylor is offering a competitive salary commensurate with experience and a comprehensive benefits package. Relocation assistance will be available for the successful out of area candidate.
How to Apply
Interested applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: TAYLORACM
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
*The deadline to receive resumes is September 17, 2024*
The City of Taylor is an Equal Employment Opportunity Employer.
Aug 20, 2024
Full Time
City of Taylor, TX – Assistant City Manager
Please follow this link to view the full brochure: https://www.affionpublic.com/position/assistant-city-manager-city-of-taylor-tx/
The Community
Spanning approximately 19 square miles and boasting a population of 17,636, the City of Taylor is a progressive city in eastern Williamson County, Texas, one of the fastest growing areas in the nation. Being a short 30-minute drive to downtown Austin, Taylor is conveniently located to the capital city and all it has to offer, but the overall cost of living and home prices in Taylor are some of the lowest in the Greater Austin Area.
We’re a community well-known worldwide for our barbecue, historic downtown, rich culture, and progressive leadership. Taylor’s historic downtown is the cultural hub of the city, with an eclectic mix of shops, restaurants, and service offerings in a walkable, old town atmosphere. Taylor is proud to boast its expansive park system, totaling 250 acres connected by 11 miles of trail, with amenities including swimming pools, walking trails, lakes, basketball courts, playgrounds, splash pads, skate park, disc golf course, and the Taylor Regional Park and Sports Complex, a state-of-the-art sports facility that hosts many national tournaments.
Government
The City of Taylor operates as a council-manager form of government with an elected city council comprised of five council members—four of whom elected from single member districts and one member elected at-large. Each year council members elect from among their number a mayor and a mayor pro tem.
Taylor is a Home Rule city, which means that the council can enact legislation, adopt budgets, and determine policies, subject only to limitations imposed by the state constitution and the city charter. The city council is also guided by an ethics policy and a council relations policy to ensure an ongoing commitment to preserving the integrity of local government.
The Position
The Assistant City Manager is responsible for assisting the City Manager, along with the Deputy City Manager in planning and managing city programs, departments and services. This position is also responsible for implementing policies established by the City Council and City Manager. Under the direction of the City Manager, the Assistant City Manager performs highly responsible administrative work involved in planning, directing, managing, and implementing policies for the assigned departments, including Development Services (planning/code), Main Street (special events/advisory boards), Internal Services (building/fleet) and Samsung Plan review/permitting and inspections.
Essential Functions and Responsibilities
Assists the City Manager in planning, coordinating and implementing city programs and services. Track and monitor project status of citywide projects and major initiatives that are part of the annual operating plan.
Provides general direction for the various City departments and oversight on the Department Directors. Provide overall direction to Directors through meetings and communication and ensure all departmental activities are consistent with City goals and objectives.
Attends City Council, Board and Commission meetings as necessary and serves as liaison between Department Directors and Council members as needed.
Serves as liaison between City Manager and the community by presenting programs to civic organizations and by responding to citizen issues.
Under direction and supervision of the City Manager, be principally responsible for developing and maintaining the City’s Strategic Plan and multi-year Capital Improvement Program; assists with the budget process.
Serves as City Manager during temporary absence due to disability, annual leave, or overnight travel. During such times, fulfill all duties and responsibilities assigned to the City Manager by the City Charter and Code of Ordinances.
Serves in extension of current duties as required for emergency management.
Provides quality customer service to City staff, the public, and all other work contacts.
Ensures City’s compliance with HIPAA Security Rule and protecting EPHI and serves as the Security Officer.
Education and Experience
Qualified applicants will have a Master’s degree in public administration or related field, plus at least seven (7) years executive/management level experience in municipal government, plus five (5) years’ experience at a Department Director level position or equivalent position in city government. Candidates’ bilingual in English/Spanish will be beneficial. Any equivalent combination of experience and training that provides the required knowledge, skills and abilities will be considered.
The Ideal Candidate
The ideal candidate should possess superior management skills and have experience in planning and development. The ideal candidate should have broad knowledge of public administration principles and experience in fiscal planning, budget management, strategic planning, and organizational development. Experience working in a high growth City will be a definite asset.
The ideal candidate should be an innovative leader with experience working with issues related to a growing community. The ideal candidate will need to be a creative and resourceful with proven experience in building and maintaining a broad spectrum of partnerships with the City Manager, Council, department heads, and the community to ensure that a common vision is enacted and supported.
The ideal candidate must possess the capacity and interest to be an effective mentor for staff and set a positive example of competence, professionalism, accountability, trust, energy and work ethic while promoting good organizational health and morale; advanced written and oral communication skills are imperative.
Salary
The City of Taylor is offering a competitive salary commensurate with experience and a comprehensive benefits package. Relocation assistance will be available for the successful out of area candidate.
How to Apply
Interested applicants should forward a cover letter and resume to:
resumes@affionpublic.com
Reference: TAYLORACM
Affion Public
PO Box 794
Hershey, PA 17033
888.321.4922
www.affionpublic.com
*The deadline to receive resumes is September 17, 2024*
The City of Taylor is an Equal Employment Opportunity Employer.
The City Manager is the administrative head of the government of the City. Under the direction and control of the City Council, the City Manager is responsible for ensuring that the policy directions set forth by the City Council are carried out and the day-to-day operations of the City government run smoothly. Desirable qualities of the City Manager include knowledge in management of a small city with a small staff, experience in public relations, budgeting, familiarity of planning and water/wastewater operations.
Some of the duties of the City Manager include:
Plan, coordinate and direct the work of City departments; oversee community and economic development activities; organize public improvement projects and programs; develop and prepare administrative policies, procedures and work standards to ensure that the goals and objectives of the City are met and that mandated services are provided in an effective, efficient and economical manner.
Oversee and monitor the City budget and provide information regarding the City's financial condition and needs to the City Council.
Represent the City in meetings with governmental agencies, community groups and various businesses, professional, educational, regulatory and legislative organizations; act as the City liaison.
Prepare the agenda for all regular, special or adjourned meetings of the City Council.
Execute contracts authorized or approved by the City Council.
Personnel and organizational responsibilities include selection, training, professional development and work evaluation of City staff; oversee the implementation of effective employee relations and related programs; oversees the City's risk management program; provide policy guidance and interpretation to staff; recommend reorganization efforts to meet the needs of the City; implement policy and procedural changes as required.
Jul 17, 2024
Full Time
The City Manager is the administrative head of the government of the City. Under the direction and control of the City Council, the City Manager is responsible for ensuring that the policy directions set forth by the City Council are carried out and the day-to-day operations of the City government run smoothly. Desirable qualities of the City Manager include knowledge in management of a small city with a small staff, experience in public relations, budgeting, familiarity of planning and water/wastewater operations.
Some of the duties of the City Manager include:
Plan, coordinate and direct the work of City departments; oversee community and economic development activities; organize public improvement projects and programs; develop and prepare administrative policies, procedures and work standards to ensure that the goals and objectives of the City are met and that mandated services are provided in an effective, efficient and economical manner.
Oversee and monitor the City budget and provide information regarding the City's financial condition and needs to the City Council.
Represent the City in meetings with governmental agencies, community groups and various businesses, professional, educational, regulatory and legislative organizations; act as the City liaison.
Prepare the agenda for all regular, special or adjourned meetings of the City Council.
Execute contracts authorized or approved by the City Council.
Personnel and organizational responsibilities include selection, training, professional development and work evaluation of City staff; oversee the implementation of effective employee relations and related programs; oversees the City's risk management program; provide policy guidance and interpretation to staff; recommend reorganization efforts to meet the needs of the City; implement policy and procedural changes as required.
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Position posted until filled: Reports to: Senior Policy Advisor to the Mayor, Strategic Partnerships and Strategic Initiatives Salary: $65,000 to $85,000 annually. (commensurate with experience) SUMMARY : The City of Atlanta Mayor’s Office seeks a business manager to support the functions of senior leaders and their teams within the Office of the Chief Policy Officer. The successful candidate will be a self-starter, with exceptional project management, administrative, financial, and communications skills. This position will provide crucial administrative and operational support for the small, but nimble, team within the Office of the Chief Policy Officer. The successful candidate will be primarily responsible for executing business and operational activities across the team’s 5+ divisions, overseeing internal administrative processes, coordinating between City departments to ensure the Office’s goals are met, and providing executive assistance to the Mayor’s Senior Policy Advisors. POSITION DESCRIPTION: The City of Atlanta Mayor’s Office seeks a business manager to support the functions of senior leaders and their teams within the Office of the Chief Policy Officer. The successful candidate will be a self-starter, with exceptional project management, administrative, financial, and communications skills. This position will provide crucial administrative and operational support for the small, but nimble, team within the Office of the Chief Policy Officer. The successful candidate will be primarily responsible for executing business and operational activities across the team’s 5+ divisions, overseeing internal administrative processes, coordinating between City departments to ensure the Office’s goals are met, and providing executive assistance to the Mayor’s Senior Policy Advisors. The successful candidate will have experience working in an office environment, performing administrative duties, and providing support to executives. Housed within the Mayor’s Office and reporting to the City’s Chief Policy Officer, the Office of the Chief Policy Officer is charged with driving meaningful progress and tangible results on the Administration’s top priorities, in partnership with City departments and external partners. Early in his administration, Mayor Andre Dickens announced the creation of this new team to lead implementation of his policy agenda under the leadership of Senior Advisor to the Mayor and Chief Policy Officer, Courtney English. This team utilizes its unique position within City government to address Atlanta’s most pressing equity challenges swiftly, strategically, and proactively. The Office includes teams focused on affordable housing, youth development and education, neighborhood empowerment and place-based change, and strategic partnerships and strategic initiatives. As a Business Manager within this Office’s team, your work will touch each of the office’s divisions, providing the operational and administrative support critical to implementing the team’s work. Assignments typically will include working directly with the Senior Policy Advisors and their teams to swiftly procure goods and services, complete human resources activities, and develop, manage, and track multiple budgets. Additionally, this person will provide Executive Assistance to several senior team members, coordinating scheduling, maintaining calendars, completing required City of Atlanta operational procedures, serving as a liaison between City departments and Office teams on business processes, and managing the prioritization of tasks and projects for Office teams. Examples may include fielding requests for meetings and drafting communication on behalf of an advisor, overseeing the necessary procurement steps to purchase goods or services for the Team, coordinating and managing Team events, and coordinating the steps needed to finalize legislation put forth from our Office. The successful candidate will have demonstrated experience in project management, administrative support, operations, executive-level communication, accounting, logistics, and/or business operations. They are detail-oriented team players willing to roll their sleeves up and dig in at a moment’s notice. The successful candidate will operate with excellence in high-stakes, high-pressure environments and be adaptable to managing multiple priorities and tasks. RESPONSIBILITIES: Under the supervision of the Senior Advisor for Strategic Partnerships and Strategic Initiatives, the Business Coordinator’s key responsibilities will include: Executive Assistance: Provide administrative and operational support to the Office of the Chief Policy Officer. The amount of support needed may vary between divisions and projects, depending on current capacities, staffing, and project needs. Initial activities and assignments may include: Provide scheduling support to Senior Policy Advisors, including scheduling meetings and communicating with external parties. Exercise discretion in committing time and evaluating needs. When needed, manage Advisors’ travel logistics and activities, including accommodations, flights, and other rentals. Coordinate calendars and prioritization in partnership with the Executive Assistant to the Chief Policy Officer and other key internal colleagues. Budget and Procurement Management: Manage critical financial and procurement processes for the Office of the Chief Policy Officer. Critical responsibilities will include: Execute required procurement processes in accordance with City code and project timelines, in coordination with Senior Policy Advisors and their teams and with relevant internal departments. Project-manage the team’s budget(s), including coordinating development of the annual budget, performing regular accounting and compliance functions, working with team leadership to ensure appropriate and balanced resourcing across divisions, and managing funding allocations. These responsibilities include maintaining financial records, funding source information, and tracking expenses. Liaise with relevant business management, financial, and procurement staff, building healthy relationships and maintaining cutting-edge knowledge of City procedures and policies. Administrative Support: Provide support in task management for Team leaders, monitoring upcoming deadlines and prioritization of tasks. Maintain an overarching, high-level project management system for the Chief Policy Officer and team, providing a “quick glance” overview of the team’s projects, portfolio, and any gaps or areas of concern. Track the team’s overall KPIs and evaluation metrics on an ongoing basis. Events Management: Support the execution of internal and external events for the Team. Past examples include mayoral convenings and partner summits, Team retreats, and other large-scale events. Activities will include: Identify and gather necessary resources and stakeholders to execute the event. Manage internal processes and resources necessary to produce the event (e.g., internal and external communications, invitations management, security plans, registration systems, vendor management, event design and décor, logistical plans, etc.). Support the management of the day-of event production. Manage after-event reports, evaluation, and follow-up communications. Assist in the onboarding, training, and ongoing assistance to the Team on business policies and practices. Manage human resources-related processes, including facilitating required processes for hiring and onboarding new employees, providing equipment, legislation, etc. Attend and set-up meetings as needed, including notetaking and follow-up where appropriate. Qualifications: The ideal candidate is ready to work in a high-energy, openly collaborative, and team-oriented work environment. The successful candidate will have demonstrated experience in business management, administrative support, finance or accounting, business operations, and/or events management. You may be a good fit for this role if you fit some combination of the following characteristics: You have shown that you can manage or support the delivery of both medium and large-scale projects on time and within budget. You are an adept project manager, able to motivate and hold accountable diverse, cross-functional teams. You have previous work experience on fast-paced teams with multiple priorities and objectives, and you know how to prioritize multiple simultaneous, sometimes conflicting work streams. You are extraordinarily organized and detail-oriented, with a proven track record of moving projects successfully from vision to fruition. You are comfortable interacting with high-level executives and operating in a fast-moving, sometimes ambiguous environment. You are a values-driven leader who shares our commitment to equity, resilience, and to serving the most vulnerable among us. You know how to read and work with people, facilitating large, diverse groups to reach creative solutions that work for everyone. You can get along with anyone, building relationships with a wide variety of personalities. You can manage your own time well, prioritizing the most urgent tasks and supporting others to do the same. You have a resourceful, can-do attitude that seeks to find solutions with constrained resources. You take the initiative to find new or better ways of delivering on project goals. You’re a self-starter who looks for opportunities to contribute and seeks out growth opportunities. Additionally, the ideal candidate brings experience and expertise in any combination of the following to the role: Government procurement and budgeting processes City legislative processes Budget and financial management Maintaining calendars and scheduling requests Medium- to large-scale project management Events planning and production Organizational development and operations Minimum qualifications include: Bachelor’s degree or comparable experience Approximately 2-4 years or more of executive assistance or business management experience; with a strong preference for experience in supporting a senior executive or team. Exceptional problem-solving skills with an ability to anticipate challenges and develop solutions on deadline. Ability to maintain financial records with accuracy and facilitate basic accounting and budgeting practices. Strong attention to detail. Enterprising, resourceful results-oriented approach to work. Ability to prioritize among competing needs and opportunities and manage multiple projects or work streams at the same time. Proficiency in Microsoft Office and an aptitude for learning new software and systems, including productivity tools. Ability to thoughtfully communicate, both verbally and in writing, with and respectfully engage diverse stakeholders to meet an objective.
Jul 14, 2024
Full Time
Position posted until filled: Reports to: Senior Policy Advisor to the Mayor, Strategic Partnerships and Strategic Initiatives Salary: $65,000 to $85,000 annually. (commensurate with experience) SUMMARY : The City of Atlanta Mayor’s Office seeks a business manager to support the functions of senior leaders and their teams within the Office of the Chief Policy Officer. The successful candidate will be a self-starter, with exceptional project management, administrative, financial, and communications skills. This position will provide crucial administrative and operational support for the small, but nimble, team within the Office of the Chief Policy Officer. The successful candidate will be primarily responsible for executing business and operational activities across the team’s 5+ divisions, overseeing internal administrative processes, coordinating between City departments to ensure the Office’s goals are met, and providing executive assistance to the Mayor’s Senior Policy Advisors. POSITION DESCRIPTION: The City of Atlanta Mayor’s Office seeks a business manager to support the functions of senior leaders and their teams within the Office of the Chief Policy Officer. The successful candidate will be a self-starter, with exceptional project management, administrative, financial, and communications skills. This position will provide crucial administrative and operational support for the small, but nimble, team within the Office of the Chief Policy Officer. The successful candidate will be primarily responsible for executing business and operational activities across the team’s 5+ divisions, overseeing internal administrative processes, coordinating between City departments to ensure the Office’s goals are met, and providing executive assistance to the Mayor’s Senior Policy Advisors. The successful candidate will have experience working in an office environment, performing administrative duties, and providing support to executives. Housed within the Mayor’s Office and reporting to the City’s Chief Policy Officer, the Office of the Chief Policy Officer is charged with driving meaningful progress and tangible results on the Administration’s top priorities, in partnership with City departments and external partners. Early in his administration, Mayor Andre Dickens announced the creation of this new team to lead implementation of his policy agenda under the leadership of Senior Advisor to the Mayor and Chief Policy Officer, Courtney English. This team utilizes its unique position within City government to address Atlanta’s most pressing equity challenges swiftly, strategically, and proactively. The Office includes teams focused on affordable housing, youth development and education, neighborhood empowerment and place-based change, and strategic partnerships and strategic initiatives. As a Business Manager within this Office’s team, your work will touch each of the office’s divisions, providing the operational and administrative support critical to implementing the team’s work. Assignments typically will include working directly with the Senior Policy Advisors and their teams to swiftly procure goods and services, complete human resources activities, and develop, manage, and track multiple budgets. Additionally, this person will provide Executive Assistance to several senior team members, coordinating scheduling, maintaining calendars, completing required City of Atlanta operational procedures, serving as a liaison between City departments and Office teams on business processes, and managing the prioritization of tasks and projects for Office teams. Examples may include fielding requests for meetings and drafting communication on behalf of an advisor, overseeing the necessary procurement steps to purchase goods or services for the Team, coordinating and managing Team events, and coordinating the steps needed to finalize legislation put forth from our Office. The successful candidate will have demonstrated experience in project management, administrative support, operations, executive-level communication, accounting, logistics, and/or business operations. They are detail-oriented team players willing to roll their sleeves up and dig in at a moment’s notice. The successful candidate will operate with excellence in high-stakes, high-pressure environments and be adaptable to managing multiple priorities and tasks. RESPONSIBILITIES: Under the supervision of the Senior Advisor for Strategic Partnerships and Strategic Initiatives, the Business Coordinator’s key responsibilities will include: Executive Assistance: Provide administrative and operational support to the Office of the Chief Policy Officer. The amount of support needed may vary between divisions and projects, depending on current capacities, staffing, and project needs. Initial activities and assignments may include: Provide scheduling support to Senior Policy Advisors, including scheduling meetings and communicating with external parties. Exercise discretion in committing time and evaluating needs. When needed, manage Advisors’ travel logistics and activities, including accommodations, flights, and other rentals. Coordinate calendars and prioritization in partnership with the Executive Assistant to the Chief Policy Officer and other key internal colleagues. Budget and Procurement Management: Manage critical financial and procurement processes for the Office of the Chief Policy Officer. Critical responsibilities will include: Execute required procurement processes in accordance with City code and project timelines, in coordination with Senior Policy Advisors and their teams and with relevant internal departments. Project-manage the team’s budget(s), including coordinating development of the annual budget, performing regular accounting and compliance functions, working with team leadership to ensure appropriate and balanced resourcing across divisions, and managing funding allocations. These responsibilities include maintaining financial records, funding source information, and tracking expenses. Liaise with relevant business management, financial, and procurement staff, building healthy relationships and maintaining cutting-edge knowledge of City procedures and policies. Administrative Support: Provide support in task management for Team leaders, monitoring upcoming deadlines and prioritization of tasks. Maintain an overarching, high-level project management system for the Chief Policy Officer and team, providing a “quick glance” overview of the team’s projects, portfolio, and any gaps or areas of concern. Track the team’s overall KPIs and evaluation metrics on an ongoing basis. Events Management: Support the execution of internal and external events for the Team. Past examples include mayoral convenings and partner summits, Team retreats, and other large-scale events. Activities will include: Identify and gather necessary resources and stakeholders to execute the event. Manage internal processes and resources necessary to produce the event (e.g., internal and external communications, invitations management, security plans, registration systems, vendor management, event design and décor, logistical plans, etc.). Support the management of the day-of event production. Manage after-event reports, evaluation, and follow-up communications. Assist in the onboarding, training, and ongoing assistance to the Team on business policies and practices. Manage human resources-related processes, including facilitating required processes for hiring and onboarding new employees, providing equipment, legislation, etc. Attend and set-up meetings as needed, including notetaking and follow-up where appropriate. Qualifications: The ideal candidate is ready to work in a high-energy, openly collaborative, and team-oriented work environment. The successful candidate will have demonstrated experience in business management, administrative support, finance or accounting, business operations, and/or events management. You may be a good fit for this role if you fit some combination of the following characteristics: You have shown that you can manage or support the delivery of both medium and large-scale projects on time and within budget. You are an adept project manager, able to motivate and hold accountable diverse, cross-functional teams. You have previous work experience on fast-paced teams with multiple priorities and objectives, and you know how to prioritize multiple simultaneous, sometimes conflicting work streams. You are extraordinarily organized and detail-oriented, with a proven track record of moving projects successfully from vision to fruition. You are comfortable interacting with high-level executives and operating in a fast-moving, sometimes ambiguous environment. You are a values-driven leader who shares our commitment to equity, resilience, and to serving the most vulnerable among us. You know how to read and work with people, facilitating large, diverse groups to reach creative solutions that work for everyone. You can get along with anyone, building relationships with a wide variety of personalities. You can manage your own time well, prioritizing the most urgent tasks and supporting others to do the same. You have a resourceful, can-do attitude that seeks to find solutions with constrained resources. You take the initiative to find new or better ways of delivering on project goals. You’re a self-starter who looks for opportunities to contribute and seeks out growth opportunities. Additionally, the ideal candidate brings experience and expertise in any combination of the following to the role: Government procurement and budgeting processes City legislative processes Budget and financial management Maintaining calendars and scheduling requests Medium- to large-scale project management Events planning and production Organizational development and operations Minimum qualifications include: Bachelor’s degree or comparable experience Approximately 2-4 years or more of executive assistance or business management experience; with a strong preference for experience in supporting a senior executive or team. Exceptional problem-solving skills with an ability to anticipate challenges and develop solutions on deadline. Ability to maintain financial records with accuracy and facilitate basic accounting and budgeting practices. Strong attention to detail. Enterprising, resourceful results-oriented approach to work. Ability to prioritize among competing needs and opportunities and manage multiple projects or work streams at the same time. Proficiency in Microsoft Office and an aptitude for learning new software and systems, including productivity tools. Ability to thoughtfully communicate, both verbally and in writing, with and respectfully engage diverse stakeholders to meet an objective.
COACHELLA VALLEY WATER DISTRICT
Coachella, California, United States
Job Summary TITLE: Customer Service Manager SRN S21: $9,292 - $12,974 Monthly, Exempt Bargaining Unit: ASSET Department: Public Affairs & Customer Experience Section: Customer Service REPORTING RELATIONSHIP: Reports to: Director of Public Affairs & Customer Experience Supervises the following positions: Exercises direct supervision over supervisory, professional, technical, and administrative support staff. Promotional opportunity procedures will include the following: Review of minimum qualifications Review of personnel files, including but not limited to: attendance history, disciplinary history, and performance evaluations Testing/Assessments: Oral Interview(s) DEFINITION: Under general direction, plans, organizes, oversees, coordinates, and manages the staff and operations of the Customer Service Division, including contact center operations, customer service metrics and reporting, and efficient delivery of service; participates in the development of policies and strategies for division operations; manages the effective use of division resources to improve organizational productivity and customer service; provides complex and responsible support to the Director of Public Affairs & Customer Experience in areas of expertise; and performs related work as required. CLASS CHARACTERISTICS This is a management classification responsible for planning, organizing, and managing the staff, operations, and activities of the Customer Service Division. Incumbents are responsible for performing diverse, specialized, and complex work involving significant accountability and decision-making responsibilities, which include division budget administration, program evaluation, and recommendation and implementation of policies, procedures, goals, objectives, priorities, and standards related to customer service. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within broad guidelines. Essential Functions EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Plans, manages, and oversees the daily functions, operations, and activities of the customer service division, including contact center operations and scheduling, staff development and training, performance review, and customer service measurement and reporting for cross departmental efficiency. Participates in the development and implementation of goals, objectives, policies, and priorities for the division; continuously monitors the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative, and support systems, and internal reporting relationships; identifies opportunities and makes recommendations for improvement. Participates in the development, administration, and oversight of division budget; determines funding needed for staffing, equipment, materials, and supplies; ensures compliance with budgeted funding. Participates in the selection of, trains, motivates, and evaluates assigned personnel; works with employees to correct deficiencies; recommends and implements discipline and termination procedures. Manages the customer contact center and automated call distribution systems; supports information services with automated call system and related program administration; provides technical support on automated systems to customer service staff and conducts training. Addresses customer concerns and complaints and manages the complaint resolution process; responds to other district departments and divisions, vendors, and other agencies for resolutions to service issues. Develops, interprets, and implements fees, penalties, fines, and deposits for water, sewer, and irrigation services in conjunction with billing and meter reading. Analyzes the customer service contact metrics and recommends improvements to billing, collection, and cross departmental service requests. Prepares and presents staff and agenda reports and other necessary correspondence related to assigned activities and services; presents reports to various commissions, committees, and boards. Conducts a variety of organizational and operational studies and investigations; recommends modifications to assigned programs, policies, and procedures, as appropriate. Serves as a liaison for assigned functions with other District departments, divisions, and outside agencies; provides staff support to commissions, committees, and task forces, as necessary. Attends and participates in professional group meetings; stays abreast of new trends and innovations in customer service; research emerging products and enhancements and their applicability to District needs. Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval. Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action. Directs the establishment and maintenance of working and official division files. Observes and complies with District and mandated safety rules, regulations, and protocols, and ensures that staff do the same. Performs other duties as assigned. Minimum Qualifications MINIMUM QUALIFICATIONS : Licenses and Certifications: Possession of a valid California Driver’s License, to be maintained throughout employment. Experience: Five (5) years of increasingly responsible experience in customer service, training, computerized billing, call centers, and/or payment and customer information functions. Two (2) years of supervisory experience in a customer service program management capacity. Education: Bachelors degree from an accredited college or university with major coursework in business administration, customer service, or a closely related field. Knowledge of: Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures. Principles and practices of leadership. Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned area of responsibility. Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly. Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management. Principles and practices of budget development and administration. Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned areas of responsibility. Call center technology such as automated call distributions systems, recording and reporting software, and billing and collection software. Call center operations including workforce planning, quality assurance, performance measurement, and operational effectiveness. District geography, service area, water, sewer, and irrigation facilities, services, and operations. Recent and on-going developments, current literature, and sources of information related to the operations of the assigned division. Methods and techniques of preparing technical and administrative reports, and general business correspondence. District and mandated safety rules, regulations, and protocols. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. Ability to: Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner. Develop and implement goals, objectives, practices, policies, procedures, and work standards. Provide administrative, management, and professional leadership for the Customer Service Division. Prepare and administer large and complex budgets; allocate limited resources in a cost-effective manner. Develop and deliver technical, operational, and service-orientated training. Accurately document processes, training materials, and technical specifications. Prepare clear and concise reports, correspondence, policies, procedures, and other written materials. Research, analyze, and evaluate new service delivery methods, procedures, and techniques. Analyze, interpret, summarize, and present technical information and data in an effective manner. Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports. Direct the establishment and maintenance of a variety of filing, record-keeping, and tracking systems. Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed. Effectively represent the division and the District in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. The Coachella Valley Water District provides a comprehensive, balanced, and competitive benefits package ensuring employees have many options to meet their healthcare, wellness and/or retirement savings goals. Providing employees with flexibility and support for all the different stages of life. Employees may pay some portion of their benefit premium costs based on the provisions of their labor-negotiated Memorandums of Understanding (MOU's) and the level of coverage they select. Additional information regarding CVWD employee benefits is available at https://www.cvwd.org/176/Benefits . Closing Date/Time: 9/29/2024 11:59 PM Pacific
Sep 17, 2024
Full Time
Job Summary TITLE: Customer Service Manager SRN S21: $9,292 - $12,974 Monthly, Exempt Bargaining Unit: ASSET Department: Public Affairs & Customer Experience Section: Customer Service REPORTING RELATIONSHIP: Reports to: Director of Public Affairs & Customer Experience Supervises the following positions: Exercises direct supervision over supervisory, professional, technical, and administrative support staff. Promotional opportunity procedures will include the following: Review of minimum qualifications Review of personnel files, including but not limited to: attendance history, disciplinary history, and performance evaluations Testing/Assessments: Oral Interview(s) DEFINITION: Under general direction, plans, organizes, oversees, coordinates, and manages the staff and operations of the Customer Service Division, including contact center operations, customer service metrics and reporting, and efficient delivery of service; participates in the development of policies and strategies for division operations; manages the effective use of division resources to improve organizational productivity and customer service; provides complex and responsible support to the Director of Public Affairs & Customer Experience in areas of expertise; and performs related work as required. CLASS CHARACTERISTICS This is a management classification responsible for planning, organizing, and managing the staff, operations, and activities of the Customer Service Division. Incumbents are responsible for performing diverse, specialized, and complex work involving significant accountability and decision-making responsibilities, which include division budget administration, program evaluation, and recommendation and implementation of policies, procedures, goals, objectives, priorities, and standards related to customer service. Incumbents serve as a professional-level resource for organizational, managerial, and operational analyses and studies. Performance of the work requires the use of considerable independence, initiative, and discretion within broad guidelines. Essential Functions EXAMPLES OF TYPICAL JOB FUNCTIONS (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Plans, manages, and oversees the daily functions, operations, and activities of the customer service division, including contact center operations and scheduling, staff development and training, performance review, and customer service measurement and reporting for cross departmental efficiency. Participates in the development and implementation of goals, objectives, policies, and priorities for the division; continuously monitors the efficiency and effectiveness of assigned programs, service delivery methods, and procedures; assesses and monitors workload, administrative, and support systems, and internal reporting relationships; identifies opportunities and makes recommendations for improvement. Participates in the development, administration, and oversight of division budget; determines funding needed for staffing, equipment, materials, and supplies; ensures compliance with budgeted funding. Participates in the selection of, trains, motivates, and evaluates assigned personnel; works with employees to correct deficiencies; recommends and implements discipline and termination procedures. Manages the customer contact center and automated call distribution systems; supports information services with automated call system and related program administration; provides technical support on automated systems to customer service staff and conducts training. Addresses customer concerns and complaints and manages the complaint resolution process; responds to other district departments and divisions, vendors, and other agencies for resolutions to service issues. Develops, interprets, and implements fees, penalties, fines, and deposits for water, sewer, and irrigation services in conjunction with billing and meter reading. Analyzes the customer service contact metrics and recommends improvements to billing, collection, and cross departmental service requests. Prepares and presents staff and agenda reports and other necessary correspondence related to assigned activities and services; presents reports to various commissions, committees, and boards. Conducts a variety of organizational and operational studies and investigations; recommends modifications to assigned programs, policies, and procedures, as appropriate. Serves as a liaison for assigned functions with other District departments, divisions, and outside agencies; provides staff support to commissions, committees, and task forces, as necessary. Attends and participates in professional group meetings; stays abreast of new trends and innovations in customer service; research emerging products and enhancements and their applicability to District needs. Monitors changes in regulations and technology that may affect operations; implements policy and procedural changes after approval. Receives, investigates, and responds to difficult and sensitive problems and complaints in a professional manner; identifies and reports findings and takes necessary corrective action. Directs the establishment and maintenance of working and official division files. Observes and complies with District and mandated safety rules, regulations, and protocols, and ensures that staff do the same. Performs other duties as assigned. Minimum Qualifications MINIMUM QUALIFICATIONS : Licenses and Certifications: Possession of a valid California Driver’s License, to be maintained throughout employment. Experience: Five (5) years of increasingly responsible experience in customer service, training, computerized billing, call centers, and/or payment and customer information functions. Two (2) years of supervisory experience in a customer service program management capacity. Education: Bachelors degree from an accredited college or university with major coursework in business administration, customer service, or a closely related field. Knowledge of: Principles and practices of employee supervision, including work planning, assignment, review and evaluation, and the training of staff in work procedures. Principles and practices of leadership. Organization and management practices as applied to the development, analysis, and evaluation of programs, policies, and operational needs of the assigned area of responsibility. Principles and techniques for working with groups and fostering effective team interaction to ensure teamwork is conducted smoothly. Administrative principles and practices, including goal setting, program development, implementation, and evaluation, and project management. Principles and practices of budget development and administration. Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned areas of responsibility. Call center technology such as automated call distributions systems, recording and reporting software, and billing and collection software. Call center operations including workforce planning, quality assurance, performance measurement, and operational effectiveness. District geography, service area, water, sewer, and irrigation facilities, services, and operations. Recent and on-going developments, current literature, and sources of information related to the operations of the assigned division. Methods and techniques of preparing technical and administrative reports, and general business correspondence. District and mandated safety rules, regulations, and protocols. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff. The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar. Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed. Ability to: Select and supervise staff, provide training and development opportunities, ensure work is performed effectively, and evaluate performance in an objective and positive manner. Develop and implement goals, objectives, practices, policies, procedures, and work standards. Provide administrative, management, and professional leadership for the Customer Service Division. Prepare and administer large and complex budgets; allocate limited resources in a cost-effective manner. Develop and deliver technical, operational, and service-orientated training. Accurately document processes, training materials, and technical specifications. Prepare clear and concise reports, correspondence, policies, procedures, and other written materials. Research, analyze, and evaluate new service delivery methods, procedures, and techniques. Analyze, interpret, summarize, and present technical information and data in an effective manner. Conduct complex research projects, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports. Direct the establishment and maintenance of a variety of filing, record-keeping, and tracking systems. Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed. Effectively represent the division and the District in meetings with governmental agencies, community groups, and various businesses, professional, and regulatory organizations, and in meetings with individuals. Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks. Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. The Coachella Valley Water District provides a comprehensive, balanced, and competitive benefits package ensuring employees have many options to meet their healthcare, wellness and/or retirement savings goals. Providing employees with flexibility and support for all the different stages of life. Employees may pay some portion of their benefit premium costs based on the provisions of their labor-negotiated Memorandums of Understanding (MOU's) and the level of coverage they select. Additional information regarding CVWD employee benefits is available at https://www.cvwd.org/176/Benefits . Closing Date/Time: 9/29/2024 11:59 PM Pacific
ALBEMARLE COUNTY, VA
Charlottesville, Virginia, United States
Economic Development Management Analyst Economic Development Office 12 Months, Full-Time Non-Exempt, Pay Grade 31 Benefits-Eligible, VRS-Eligible Job Summary: The Economic Development Office is hiring a Management Analyst to support the critical functions of the office. This position is the backbone of the office, supporting the financial aspects of the office, analyzing key economic and performance metrics, administering the Economic Development Authority and coordinating special projects. Albemarle County’s Economic Development Office has a mission to enhance the County’s competitive position and result in quality job creation and career employment opportunities, increased tax base, enhanced natural resources and community character, and an improved quality of life for all residents. Essential Functions: Manages office financial information and transactions, including processing payments, incentive agreements, purchase orders and office budget management. Tracks and analyzes economic and performance data to inform the work of the office and prepares summary reports and graphics to inform key stakeholders. Administers grants received and granted by the Office, including performance and milestone tracking. Support the Economic Development Authority administration, including document preparation, legal filings, and logistics. Supports the day-to-day operations of the office. Responsible for completion of complex administrative and technical assignments; prepares correspondence for department and manages internal and external inquiries, including a wide variety of reports, letters, and memos; independently composes correspondence related to responsibilities assigned. Prepares, updates, and assists in the publication of various types of graphic materials, charts, plans, reports, brochures, etc. Provides essential back-up support to the Business Development Manager to ensure seamless coverage of duties if required, by maintaining a thorough knowledge of departmental functions, organization, and policies. Competency: Knowledge/ Skills/Abilities: Familiar with modern data analysis and visualization strategies and mastery of advanced data analysis and visualization software such as PowerBI, Rstudio, etc. Passion for empowering internal and external peers/clients with their data access needs. Proven track record of designing creative and appealing visuals, reports, and interactive dashboards. Ability to work effectively on multiple priorities with strict deliverable timelines. Experience in data modeling with strong and demonstratable data management skills. Strong troubleshooting and performance tuning with a high proficiency in optimization. Advanced computer skills in typical corporate software applications (Microsoft Word, Excel, PowerPoint, Outlook). Excellent written and communication skills. Ability to foster a cooperative work environment with multiple internal stakeholders (e.g. other divisions and departments). Required Education and Experience: At least 3 years working in an office setting. Preferred Qualifications/Certifications: Prefer a Bachelor's degree in Finance, Accounting, Public Administration, business, Economics, or a related field. Physical and Mental Requirements: Work is typically performed in an office, computer room, and/or conference rooms. Continuous ability to communicate by phone is necessary. Regular use of keyboards, computers, etc. is necessary. Regular contact is made with internal departments and senior persons at all levels of County government. Contacts are usually cooperative, however, require tact and diplomacy. External contacts with vendor companies and other information services agencies are necessary. Occasional need to perform urgent tasks to meet organizational deadlines. Frequent work activity after normal duty hours and occasional weekend duties are necessary. Remote Work: This position is eligible for a hybrid remote work schedule that is in compliance with the County’s Remote Work Policy and meets the operational and service needs for the position. All County staff must maintain residence within the Commonwealth of Virginia. The Salary Range: The hiring range for this position is $29.13 - $32.30 per hour (approx. $60,599 - $66,977 per year). Starting offer is based on applicable education beyond minimum requirements and internal equity. The position also provides excellent benefits including 12 paid holidays, paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, VRS retirement, and continuing education/training opportunities. This is a full time, FLSA non-exempt position. Internal candidates will receive pay adjustments in accordance with Local Government Personnel Policy, §P-60. DEADLINE FOR APPLICATIONS: Application deadline is Friday, September 27. Please submit a resume and a cover letter with your application materials. Virginia Values Veterans: Albemarle County is a Certified V3 organization. EOE/EEO: Albemarle County is an equal employment opportunity employer, and does not discriminate against any group or individual on the basis of race, color, religion, sex, sexual orientation, national origin, age or disability in regards to any aspect of employment policy and practice: recruitment, testing, selection, assignment, pay, conditions of work, training, leave, overtime, promotion, discipline, demotion, and separation.
Sep 14, 2024
Full Time
Economic Development Management Analyst Economic Development Office 12 Months, Full-Time Non-Exempt, Pay Grade 31 Benefits-Eligible, VRS-Eligible Job Summary: The Economic Development Office is hiring a Management Analyst to support the critical functions of the office. This position is the backbone of the office, supporting the financial aspects of the office, analyzing key economic and performance metrics, administering the Economic Development Authority and coordinating special projects. Albemarle County’s Economic Development Office has a mission to enhance the County’s competitive position and result in quality job creation and career employment opportunities, increased tax base, enhanced natural resources and community character, and an improved quality of life for all residents. Essential Functions: Manages office financial information and transactions, including processing payments, incentive agreements, purchase orders and office budget management. Tracks and analyzes economic and performance data to inform the work of the office and prepares summary reports and graphics to inform key stakeholders. Administers grants received and granted by the Office, including performance and milestone tracking. Support the Economic Development Authority administration, including document preparation, legal filings, and logistics. Supports the day-to-day operations of the office. Responsible for completion of complex administrative and technical assignments; prepares correspondence for department and manages internal and external inquiries, including a wide variety of reports, letters, and memos; independently composes correspondence related to responsibilities assigned. Prepares, updates, and assists in the publication of various types of graphic materials, charts, plans, reports, brochures, etc. Provides essential back-up support to the Business Development Manager to ensure seamless coverage of duties if required, by maintaining a thorough knowledge of departmental functions, organization, and policies. Competency: Knowledge/ Skills/Abilities: Familiar with modern data analysis and visualization strategies and mastery of advanced data analysis and visualization software such as PowerBI, Rstudio, etc. Passion for empowering internal and external peers/clients with their data access needs. Proven track record of designing creative and appealing visuals, reports, and interactive dashboards. Ability to work effectively on multiple priorities with strict deliverable timelines. Experience in data modeling with strong and demonstratable data management skills. Strong troubleshooting and performance tuning with a high proficiency in optimization. Advanced computer skills in typical corporate software applications (Microsoft Word, Excel, PowerPoint, Outlook). Excellent written and communication skills. Ability to foster a cooperative work environment with multiple internal stakeholders (e.g. other divisions and departments). Required Education and Experience: At least 3 years working in an office setting. Preferred Qualifications/Certifications: Prefer a Bachelor's degree in Finance, Accounting, Public Administration, business, Economics, or a related field. Physical and Mental Requirements: Work is typically performed in an office, computer room, and/or conference rooms. Continuous ability to communicate by phone is necessary. Regular use of keyboards, computers, etc. is necessary. Regular contact is made with internal departments and senior persons at all levels of County government. Contacts are usually cooperative, however, require tact and diplomacy. External contacts with vendor companies and other information services agencies are necessary. Occasional need to perform urgent tasks to meet organizational deadlines. Frequent work activity after normal duty hours and occasional weekend duties are necessary. Remote Work: This position is eligible for a hybrid remote work schedule that is in compliance with the County’s Remote Work Policy and meets the operational and service needs for the position. All County staff must maintain residence within the Commonwealth of Virginia. The Salary Range: The hiring range for this position is $29.13 - $32.30 per hour (approx. $60,599 - $66,977 per year). Starting offer is based on applicable education beyond minimum requirements and internal equity. The position also provides excellent benefits including 12 paid holidays, paid vacation and sick leave, health insurance options with employer contribution, employer-paid life insurance, VRS retirement, and continuing education/training opportunities. This is a full time, FLSA non-exempt position. Internal candidates will receive pay adjustments in accordance with Local Government Personnel Policy, §P-60. DEADLINE FOR APPLICATIONS: Application deadline is Friday, September 27. Please submit a resume and a cover letter with your application materials. Virginia Values Veterans: Albemarle County is a Certified V3 organization. EOE/EEO: Albemarle County is an equal employment opportunity employer, and does not discriminate against any group or individual on the basis of race, color, religion, sex, sexual orientation, national origin, age or disability in regards to any aspect of employment policy and practice: recruitment, testing, selection, assignment, pay, conditions of work, training, leave, overtime, promotion, discipline, demotion, and separation.
REGIONAL GOVERNMENT SERVICES
Santa Cruz, California, United States
Position Description Are you an energetic, forward-thinking professional in the field of civil engineering looking for a leadership role? Are you a self-starter with exceptional communication and time management skills interested in working on large or complex construction projects? Are you excited to join an organization that embraces flexibility and work-life balance? If so, the Pajaro Regional Flood Management Agency may have an opportunity for you as their next Engineering Manager! Regional Government Services (RGS) and its staff are conducting the recruitment on behalf of the Pajaro Regional Flood Management Agency. Examples of Duties The Position The successful candidate will be responsible for professional civil engineering work to reduce flood risk to residents from the lower Pajaro River and its tributaries. The role includes planning, directing, coordinating, scheduling, reviewing, and evaluating technical work of the Agency. The Engineering Manager may act as resident engineer on very large or complex construction projects, supervise subordinate professional and sub-professional engineering personnel engaged in such work, and perform related duties as required. The Engineering Manager will directly lead the engineering and the maintenance and operations programs and act as the technical expert of the Agency. The Ideal Candidate Will: Be a self-motivated, proactive, responsive, professional engineer. Possess excellent communication and time-management skills. Work strategically and collaboratively as a member of a team to solve problems and build trust with internal and external customers. Exhibit thorough knowledge of civil engineering practices and procedures. Possess a thorough understanding of hydrology and hydraulic design engineering, geomorphic processes, surveying methods, and construction. Have a strong background in ecohydrology and geomorphology. Have software expertise in standard business software applications: spreadsheet (e.g., Excel), word processing (e.g., Word), and communications and scheduling (e.g., Outlook) and working knowledge of HEC-RAS, ArcGIS, and CADD software. Have working knowledge of Public Contract Code pertaining to architects and engineer’s studies and design work and construction projects. COMPETENCIES Analytical Thinking - Identifies several solutions to complex problems integrating findings from several different disciplines; identifies and evaluates the options developed and selects the most effective solution. Accountability and Integrity - Takes responsibility for themselves and their team. Change Management - Uses knowledge and experience to analyze issues and factors which influence or constrain organizational priorities, goals, and results. Collaboration - Fosters staff and stakeholder communication and dialogue, identifies opportunities to build consensus for options, decisions, and outcomes. Communication - Exchanges information with constituents using oral, written, and interpersonal communication skills. Influence - Maintains an awareness of organizational goals and objectives while simultaneously preserving effective working relationships. Judgment - Makes decisions based on careful thought taking both agency goals and input from others into account. Leadership - Understands formal and informal power and influence structure within the organization and successfully achieves positive, desired outcomes. Problem Solving - Finds solutions to difficult or complex issues. Time Management and Organization - Manages and prioritizes both everyday responsibilities and high-level, longer-term objectives. Customer Service and Interpersonal Relations and Skills - Implements activities designed to enhance the level of customer satisfaction and maintains positive and constructive internal and external relationships. Training and Development - Promotes an organizational culture that supports the learning and growth of all employees. About the Agency Formed in 2021 as a Joint Powers Authority, the Pajaro Regional Flood Management Agency (PRFMA) was created to plan, finance, implement, operate, and maintain projects and programs to reduce flood risk in the Pajaro River watershed in Santa Cruz and Monterey Counties. Originating member agencies include the Counties of Monterey and Santa Cruz, the City of Watsonville, the Monterey County Water Resources Agency, and the Santa Cruz County Flood Control and Water Conservation District, each providing a voting member to its Board of Directors. The PRFMA is responsible for a comprehensive levee and river channel maintenance program, as well as advancing the $500 million Pajaro River Flood Risk Management Project with the U.S. Army Corps of Engineers. Additionally, the PRFMA will be pursuing other external financing authorities to implement large scale, multi-benefit flood risk reduction solutions from Highway 1 to the ocean (the “Pajaro Bridge to Bay Project”) as well as other floodplain restoration efforts. PRFMA staff also serve as subject matter experts in flood monitoring and response in both the operations and advanced planning sections of emergency operations centers. PRFMA provides leadership and coordination with other local, regional, state, tribal, and federal entities to achieve its mission of flood risk reduction in the lower Pajaro Valley. Typical Qualifications Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education and Experience: Possession of a bachelor’s degree from an accredited college or university with a major in civil engineering or closely related field. Three (3) years of experience related to civil engineer A master’s degree in civil engineering, hydrology, or a closely related field may be substituted for one (1) year of the required experience. Licenses and Certification: Possession of a valid California Class C Driver License or the ability to provide suitable transportation which is approved by management. Possession of a valid certificate of registration as a Civil Engineer issued by the California State Board of Registration for Professional Engineers. Supplemental Information SALARY AND BENEFITS The starting salary will be commensurate with experience, qualifications, and skills of the successful candidate and with a salary range of: $12,025 - $14,618 Monthly DOE/DOQ $144,300 - $175,416 Annually DOE/DOQ Benefits Flexible schedule and remote work options. CalPERS Retirement Plan under PEPRA contribution rates. 401(a) plan for compensation earned above the PEPRA limit and 457(b) plan coverage. Medical, Dental and Vision Care Insurance with generous Agency premium coverage: HMO or PPO options available 90% premium coverage for highest cost plan offered by SDRMA Vision Plan (highest option, VSP Option 5) 100% paid for employee and family Dental Plan (highest option, Delta Dental PPO High) 100% paid for employee and family Annual Leave - (vacation and sick leave combines) - 22 days per year for up to 5 years of service, increasing to 37 days per year for over 15 years of service. Holidays - 14 paid holidays. SELECTION PROCESS Applications must be submitted on-line through this applicant tracking system. Materials must be complete and clearly indicate the candidate meets the minimum qualifications. Incomplete, late, emailed, and faxed applications are not accepted. Resumes are not considered in lieu of the required employment application. Certificates, resumes, and/or cover letters must be uploaded with your online application. All statements made on the application, resume, and supplemental materials are subject to verification. False statements may be cause for immediate disqualification, removal from eligibility list, or discharge from employment. The deadline to apply is September 27, 2024, at 11:59 PM PST. APPLICATION PROCESS AND SELECTION PROCEDURE: Appraisal Process - (Pass/Fail) After the closing deadline, applications will be screened in relation to the criteria indicated in this announcement. This process may also include various interviews and/or a skills assessment exam to rank applications, and to prepare a Qualified Candidate List. Application - Minimum Qualification Assessment - (Pass/Fail) All completed applications and supplemental questionnaires will be reviewed and assessed for each applicant's ability to meet the minimum work experience, training, and education qualifications. Remote Screen Interview Exam - (Pass/Fail) Candidates who pass the application assessment will be invited to a Remote Screen Interview Examination to evaluate training, experience, and other job-related qualifications for the position. The Remote Screen Interview will be conducted via a video conference platform and is tentatively scheduled for early-October 2024. Successful candidates will be submitted to the Pajaro Regional Flood Management Agency for further consideration. All communication and notices will be sent via e-mail. Additional inquiries about the position may be directed to dprieto@rgs.ca.gov Neither Regional Government Services nor the Pajaro Regional Flood Management Agency are responsible for failure of internet forms or email in submitting your application. Candidates who may require special assistance in any phase of the application or selection process should advise Regional Government Services by mailing dprieto@rgs.ca.gov. The Pajaro Regional Flood Management Agency is an Equal Opportunity Employer. Closing Date/Time: 9/27/2024 11:59 PM Pacific
Sep 05, 2024
Full Time
Position Description Are you an energetic, forward-thinking professional in the field of civil engineering looking for a leadership role? Are you a self-starter with exceptional communication and time management skills interested in working on large or complex construction projects? Are you excited to join an organization that embraces flexibility and work-life balance? If so, the Pajaro Regional Flood Management Agency may have an opportunity for you as their next Engineering Manager! Regional Government Services (RGS) and its staff are conducting the recruitment on behalf of the Pajaro Regional Flood Management Agency. Examples of Duties The Position The successful candidate will be responsible for professional civil engineering work to reduce flood risk to residents from the lower Pajaro River and its tributaries. The role includes planning, directing, coordinating, scheduling, reviewing, and evaluating technical work of the Agency. The Engineering Manager may act as resident engineer on very large or complex construction projects, supervise subordinate professional and sub-professional engineering personnel engaged in such work, and perform related duties as required. The Engineering Manager will directly lead the engineering and the maintenance and operations programs and act as the technical expert of the Agency. The Ideal Candidate Will: Be a self-motivated, proactive, responsive, professional engineer. Possess excellent communication and time-management skills. Work strategically and collaboratively as a member of a team to solve problems and build trust with internal and external customers. Exhibit thorough knowledge of civil engineering practices and procedures. Possess a thorough understanding of hydrology and hydraulic design engineering, geomorphic processes, surveying methods, and construction. Have a strong background in ecohydrology and geomorphology. Have software expertise in standard business software applications: spreadsheet (e.g., Excel), word processing (e.g., Word), and communications and scheduling (e.g., Outlook) and working knowledge of HEC-RAS, ArcGIS, and CADD software. Have working knowledge of Public Contract Code pertaining to architects and engineer’s studies and design work and construction projects. COMPETENCIES Analytical Thinking - Identifies several solutions to complex problems integrating findings from several different disciplines; identifies and evaluates the options developed and selects the most effective solution. Accountability and Integrity - Takes responsibility for themselves and their team. Change Management - Uses knowledge and experience to analyze issues and factors which influence or constrain organizational priorities, goals, and results. Collaboration - Fosters staff and stakeholder communication and dialogue, identifies opportunities to build consensus for options, decisions, and outcomes. Communication - Exchanges information with constituents using oral, written, and interpersonal communication skills. Influence - Maintains an awareness of organizational goals and objectives while simultaneously preserving effective working relationships. Judgment - Makes decisions based on careful thought taking both agency goals and input from others into account. Leadership - Understands formal and informal power and influence structure within the organization and successfully achieves positive, desired outcomes. Problem Solving - Finds solutions to difficult or complex issues. Time Management and Organization - Manages and prioritizes both everyday responsibilities and high-level, longer-term objectives. Customer Service and Interpersonal Relations and Skills - Implements activities designed to enhance the level of customer satisfaction and maintains positive and constructive internal and external relationships. Training and Development - Promotes an organizational culture that supports the learning and growth of all employees. About the Agency Formed in 2021 as a Joint Powers Authority, the Pajaro Regional Flood Management Agency (PRFMA) was created to plan, finance, implement, operate, and maintain projects and programs to reduce flood risk in the Pajaro River watershed in Santa Cruz and Monterey Counties. Originating member agencies include the Counties of Monterey and Santa Cruz, the City of Watsonville, the Monterey County Water Resources Agency, and the Santa Cruz County Flood Control and Water Conservation District, each providing a voting member to its Board of Directors. The PRFMA is responsible for a comprehensive levee and river channel maintenance program, as well as advancing the $500 million Pajaro River Flood Risk Management Project with the U.S. Army Corps of Engineers. Additionally, the PRFMA will be pursuing other external financing authorities to implement large scale, multi-benefit flood risk reduction solutions from Highway 1 to the ocean (the “Pajaro Bridge to Bay Project”) as well as other floodplain restoration efforts. PRFMA staff also serve as subject matter experts in flood monitoring and response in both the operations and advanced planning sections of emergency operations centers. PRFMA provides leadership and coordination with other local, regional, state, tribal, and federal entities to achieve its mission of flood risk reduction in the lower Pajaro Valley. Typical Qualifications Any combination of experience and education that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education and Experience: Possession of a bachelor’s degree from an accredited college or university with a major in civil engineering or closely related field. Three (3) years of experience related to civil engineer A master’s degree in civil engineering, hydrology, or a closely related field may be substituted for one (1) year of the required experience. Licenses and Certification: Possession of a valid California Class C Driver License or the ability to provide suitable transportation which is approved by management. Possession of a valid certificate of registration as a Civil Engineer issued by the California State Board of Registration for Professional Engineers. Supplemental Information SALARY AND BENEFITS The starting salary will be commensurate with experience, qualifications, and skills of the successful candidate and with a salary range of: $12,025 - $14,618 Monthly DOE/DOQ $144,300 - $175,416 Annually DOE/DOQ Benefits Flexible schedule and remote work options. CalPERS Retirement Plan under PEPRA contribution rates. 401(a) plan for compensation earned above the PEPRA limit and 457(b) plan coverage. Medical, Dental and Vision Care Insurance with generous Agency premium coverage: HMO or PPO options available 90% premium coverage for highest cost plan offered by SDRMA Vision Plan (highest option, VSP Option 5) 100% paid for employee and family Dental Plan (highest option, Delta Dental PPO High) 100% paid for employee and family Annual Leave - (vacation and sick leave combines) - 22 days per year for up to 5 years of service, increasing to 37 days per year for over 15 years of service. Holidays - 14 paid holidays. SELECTION PROCESS Applications must be submitted on-line through this applicant tracking system. Materials must be complete and clearly indicate the candidate meets the minimum qualifications. Incomplete, late, emailed, and faxed applications are not accepted. Resumes are not considered in lieu of the required employment application. Certificates, resumes, and/or cover letters must be uploaded with your online application. All statements made on the application, resume, and supplemental materials are subject to verification. False statements may be cause for immediate disqualification, removal from eligibility list, or discharge from employment. The deadline to apply is September 27, 2024, at 11:59 PM PST. APPLICATION PROCESS AND SELECTION PROCEDURE: Appraisal Process - (Pass/Fail) After the closing deadline, applications will be screened in relation to the criteria indicated in this announcement. This process may also include various interviews and/or a skills assessment exam to rank applications, and to prepare a Qualified Candidate List. Application - Minimum Qualification Assessment - (Pass/Fail) All completed applications and supplemental questionnaires will be reviewed and assessed for each applicant's ability to meet the minimum work experience, training, and education qualifications. Remote Screen Interview Exam - (Pass/Fail) Candidates who pass the application assessment will be invited to a Remote Screen Interview Examination to evaluate training, experience, and other job-related qualifications for the position. The Remote Screen Interview will be conducted via a video conference platform and is tentatively scheduled for early-October 2024. Successful candidates will be submitted to the Pajaro Regional Flood Management Agency for further consideration. All communication and notices will be sent via e-mail. Additional inquiries about the position may be directed to dprieto@rgs.ca.gov Neither Regional Government Services nor the Pajaro Regional Flood Management Agency are responsible for failure of internet forms or email in submitting your application. Candidates who may require special assistance in any phase of the application or selection process should advise Regional Government Services by mailing dprieto@rgs.ca.gov. The Pajaro Regional Flood Management Agency is an Equal Opportunity Employer. Closing Date/Time: 9/27/2024 11:59 PM Pacific
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FIRST DAY OF FILING SEPTEMBER 17, 2024 at 8:00 A.M. (PT) THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS. EXAM NUMBER: J1002H TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY REASONS TO JOIN OUR TEAM: Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - The County provides each employee with a monthly “benefit allowance” they can use to pay for benefits, allowing employees to choose among a variety of pre-tax and after-tax benefits that include Medical and Dental coverage, Group life insurance, Accidental Death and Dismemberment Insurance, Health care spending accounts, Long-term disability health insurance, Subsidized Dependent Care Spending Accounts. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a county matching contribution up to 4% of employee’s salary. Generous Maternity and Family Leave Benefits Thirteen (13) paid holidays per year. For more details on employee benefits, please visit https://hr.lacounty.gov/benefits/ Flexible schedule options (telework where appropriate) Potential promotional path and career longevity Who are we looking for: At the Los Angeles County Sheriff’s Department, Personnel Administration Bureau’s Test Development Unit, we are seeking motivated individuals with an educational background and work experience in conducting job analysis studies, analyzing test and item statistics, and developing pre-employment assessments (e.g., structured interviews, multiple-choice tests, and performance tests). DEFINITION Independently performs a full range of difficult to complex analytical assignments and makes recommendations on complex issues which directly impact departmental programs and administrative operations, and which may be of a confidential or sensitive nature. CLASSIFICATION STANDARDS Positions allocable to this journey-level analyst class are typically located in central administrative departments or the central administrative office of a line department, receive general supervision from a higher-level supervisor or manager and are responsible for independently carrying out a full range of difficult to complex analytical assignments within one or more administrative functional areas. Some positions may require incumbents to lead or supervise a unit of lower-level analysts. Assignments require the use of discretion and care in the handling of confidential and sensitive information used to support management decisions, as well as professionalism and tact in dealing with individuals such as higher-level staff members, managers, and professionals from other organizations on sensitive or controversial issues of considerable consequence or importance. Essential Job Functions The duties listed below are intended as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment. Plans and conducts test development and validation research projects, including choice of validation strategy, job analysis strategy, number and type of subject matter experts needed, and test components and/or content to include. Conducts job analysis using various methods to collect essential information regarding tasks, duties, activities, knowledge, skills, abilities, personal characteristics, competencies, attributes, work context, etc. Develops and/or works with subject matter experts to develop selection and promotional assessment instruments, including multiple-choice tests, situational judgment tests, structured interviews (technical and general), performance or walkthrough performance tests, simulations, and other assessments to measure important constructs (worker attributes) identified and defined during job analysis. Compiles lists of required tasks, knowledge, skills, abilities, and personal characteristics to develop job analysis survey instruments, develop test plans, and guide the development of selection instruments (predictors) or to develop measures of job performance (criteria or outcomes). Leads and participates in projects related to selection, placement, retention, recruitment, training and development, organizational development and improvement, process improvement, performance measurement and evaluation, or other areas of human resources intervention or practice. Conducts statistical analyses using SPSS, Systat, R, Excel, or other statistical software. Interprets and evaluates results of statistical tests and uses outcomes to drive improvement of assessments (i.e., response patterns, item difficulty, item-total correlation, test reliability, and test validity), to set or recommend passing scores, and to evaluate adverse impact resulting from the use of selection instruments or systems. Develops and administers questionnaires (paper and internet-based) to subject matter experts to collect information on the tasks performed, important knowledge, skills, abilities, and personal characteristics and to collect ratings that would contribute to decisions such as test component weights and item retention. Writes technical reports to document the job-relatedness of selection and promotional programs, including job analysis, basis for demonstrating validity, alternative predictors considered, and evaluation of the assessment systems. Creates and delivers training programs, including item-writing training, interviewer training, and writing assessment training. Travels to various locations within Los Angeles County to conduct job analyses, meet with clients, work with subject matter experts to develop selection/assessment instruments, deliver training, and/or attend meetings. Requirements SELECTION REQUIREMENTS Option I: A Doctoral degree* from an accredited college or university in Industrial/Organizational Psychology, Psychometrics, or a closely related field. Option II: A Master’s degree* from an accredited college or university in Industrial/Organizational Psychology, Psychometrics, or a closely related field AND one (1) year of experience developing and validating assessments** at the associate analyst level*** or higher. Option III: Completion of graduate program coursework**** from an accredited college or university in Industrial/Organizational Psychology, Psychometrics, or a closely related field ( must have completed 12 semester / 18 quarter units of graduate coursework in advanced statistics and/or research methods, and psychometrics/test construction) AND two (2) years of experience developing and validating assessments** at the associate analyst level*** or higher. LICENSE A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION * In order to receive credit for the required degree, you MUST include a legible copy of the official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of filing, or within seven (7) calendar days from the date of filing your online application. Please submit documentation to sheriffexamsunit@lasd.org and indicate your name, the exam title and the exam number. Failure to provide the required documentation will result in application rejection. Unofficial transcripts will not be accepted to meet the educational requirement. **Experience must include conducting routine job analysis studies and basic analysis of test and item statistics, and developing standard pre-employment assessments (e.g., structured interviews, written tests). ***Associate analyst level work involves 1.) the independent performance of a variety of routine to moderately complex assignments and/or 2.) under more direct supervision, the performance of complex assignments. Both types of assignments require the use of established research and analytical methods and techniques, as well as sound professional judgment to analyze and resolve problems and issues related to administrative functions such as human resources, budget, finance, contracts and other closely-related administrative functional areas. This level of work is generally assigned to positions in classifications above the entry level classification of the respective series. Note: For a fuller description of associate-level analytical work, refer to Los Angeles County's Management Analyst classification (Item #1848). ****To qualify under Option III , applicants must include a legible copy of the official transcripts and/or certificate from the accredited institution which shows the completed semester/quarter units of coursework in the area of specialization at the time of filing, or within seven (7) calendar days from the date of filing your online application. Please submit documentation to sheriffexamsunit@lasd.org and indicate your name, the exam title and the exam number. Failure to provide the required documentation will result in application rejection. Unofficial transcripts will not be accepted to meet the educational requirement. ALL APPLICANTS MUST MEET THE EDUCATION REQUIREMENTS AT THE TIME OF FILING TO BE CONSIDERED FOR THIS EXAMINATION. SUPPLEMENTAL QUESTIONNAIRE As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply. Additional Information EXAMINATION CONTENT This examination will consist of a multiple choice and/or simulation assessment, weighted 100%, covering: General Problem Solving Skills Professional Potential Achievement Coping with Uncertainty Responsibility Working to High Quality Standards Willingness to Learn Maintaining Good Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Adapting to Change TRANSFER OF TEST COMPONENTS Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test responses may be transferred. MULTIPLE CHOICE AND/OR SIMULATION ASSESMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you prepare for the test, we advise you to review ALL related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit". Test preparation Information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests Please note that these resources are intended to provide general information about the types of tests and assessments used by the County of Los Angeles. These resources do not contain details of the exam nor the specific questions you will be asked to answer during the test administration. The exam content section describes the areas assessed by the test and you are invited to study and review whatever material you believe will help you to prepare. VETERANS CREDIT If you served in the miliary and were honorably discharged, you may qualify for Veteran’s Credit. To receive this credit, please include a copy of your DD214 Form issued by the branch of service with your application for review. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION SUCCESSFUL CANDIDATES MUST COMPLETE A THOROUGH BACKGROUND INVESTIGATION, INCLUDING FINGERPRINT SEARCH. Examples of disqualifying factors include: Any felony convictions; job related misdemeanor convictions; certain serious traffic convictions or patterns of traffic violations (3 moving violations in one year; failure to appear; at fault accidents; suspended license; driving under the influence); poor credit history; poor employment history; substance abuse; anyone on probation. ZERO TOLERANCE POLICY IF HIRED The Los Angeles County Sheriff's Department (Department) has a "zero tolerance" policy for its employees for the following: use of narcotics, controlled substances, and/or prescription drugs without a prescription. Any employee found in violation of this policy will be subject to discharge. VACANCY INFORMATION The eligible register resulting from this examination will be used to fill vacancies in the Los Angeles County Sheriff's Department, Administrative Services Division, Personnel Administration Bureau. AVAILABLE SHIFT DAY APPLICATION AND FILING INFORMATION APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. TO ENSURE THAT YOUR APPLICATION HAS BEEN SUCCESSFULLY SUBMITTED, YOU MUST HAVE RECEIVED A CONFIRMATION EMAIL AS VERIFICATION. All applicants are required to submit a Standard County of Los Angeles Employment application and supplemental questionnaire ONLINE only. Resumes cannot be accepted in lieu of applications, although resumes and supporting documents may be uploaded as attachments to the online application. Fill out your application and supplemental questionnaire completely. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. All information is subject to verification and applications may be rejected at any time during the selection process. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS and you have completely filled out your application. Apply online by clicking on the green " Apply " button at the top right of this posting. You can also track the status of your application using this website. Your application and s upplemental questionnaire must be submitted electronically before 5:0 0 P.M., PT, on the last day of filing. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS. Plan to submit your online application well in advance of the 5:00 P.M. (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on https://www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. IMPORTANT NOTES: Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL All notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add svyiu@lasd.org , yrodriguez@hr.lacounty.gov, talentcentral@shl.com, donot-reply@amcatmail.com and info@governmentjobs.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log in to your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. NOTE: Candidates who apply online must upload any required documents as attachments during application submission. If you are unable to attach required documents, you may fax the documents to (323) 415-2580 or email the documents to sheriffexamsunit@lasd.org at the time of filing, or within seven (7) calendar days from the date of application filing. Failure to provide the required documentation will result in application rejection. Please include your Name, the Exam Number, and the Exam Title on the faxed documents. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal Law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password May erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 229-1621 Teletype Phone: (213) 626-0251 Department Contact Name: Professional Examinations Unit Department Contact Phone: (323) 526-5611 Department Contact Email: sheriffexamsunit@lasd.org For detailed information, please click here
Sep 17, 2024
Full Time
Position/Program Information FIRST DAY OF FILING SEPTEMBER 17, 2024 at 8:00 A.M. (PT) THE FILING PERIOD MAY BE SUSPENDED AT ANY TIME WITHOUT PRIOR NOTICE. THIS EXAMINATION MAY REOPEN AS THE NEEDS OF THE SERVICE REQUIRE. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS. EXAM NUMBER: J1002H TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY REASONS TO JOIN OUR TEAM: Los Angeles County offers one of the strongest public-sector benefits packages in the nation. Flexible Benefit Plans - The County provides each employee with a monthly “benefit allowance” they can use to pay for benefits, allowing employees to choose among a variety of pre-tax and after-tax benefits that include Medical and Dental coverage, Group life insurance, Accidental Death and Dismemberment Insurance, Health care spending accounts, Long-term disability health insurance, Subsidized Dependent Care Spending Accounts. Robust Retirement Packages - Contributory-defined benefit plan; optional tax-deferred income plans that may include a county matching contribution up to 4% of employee’s salary. Generous Maternity and Family Leave Benefits Thirteen (13) paid holidays per year. For more details on employee benefits, please visit https://hr.lacounty.gov/benefits/ Flexible schedule options (telework where appropriate) Potential promotional path and career longevity Who are we looking for: At the Los Angeles County Sheriff’s Department, Personnel Administration Bureau’s Test Development Unit, we are seeking motivated individuals with an educational background and work experience in conducting job analysis studies, analyzing test and item statistics, and developing pre-employment assessments (e.g., structured interviews, multiple-choice tests, and performance tests). DEFINITION Independently performs a full range of difficult to complex analytical assignments and makes recommendations on complex issues which directly impact departmental programs and administrative operations, and which may be of a confidential or sensitive nature. CLASSIFICATION STANDARDS Positions allocable to this journey-level analyst class are typically located in central administrative departments or the central administrative office of a line department, receive general supervision from a higher-level supervisor or manager and are responsible for independently carrying out a full range of difficult to complex analytical assignments within one or more administrative functional areas. Some positions may require incumbents to lead or supervise a unit of lower-level analysts. Assignments require the use of discretion and care in the handling of confidential and sensitive information used to support management decisions, as well as professionalism and tact in dealing with individuals such as higher-level staff members, managers, and professionals from other organizations on sensitive or controversial issues of considerable consequence or importance. Essential Job Functions The duties listed below are intended as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment. Plans and conducts test development and validation research projects, including choice of validation strategy, job analysis strategy, number and type of subject matter experts needed, and test components and/or content to include. Conducts job analysis using various methods to collect essential information regarding tasks, duties, activities, knowledge, skills, abilities, personal characteristics, competencies, attributes, work context, etc. Develops and/or works with subject matter experts to develop selection and promotional assessment instruments, including multiple-choice tests, situational judgment tests, structured interviews (technical and general), performance or walkthrough performance tests, simulations, and other assessments to measure important constructs (worker attributes) identified and defined during job analysis. Compiles lists of required tasks, knowledge, skills, abilities, and personal characteristics to develop job analysis survey instruments, develop test plans, and guide the development of selection instruments (predictors) or to develop measures of job performance (criteria or outcomes). Leads and participates in projects related to selection, placement, retention, recruitment, training and development, organizational development and improvement, process improvement, performance measurement and evaluation, or other areas of human resources intervention or practice. Conducts statistical analyses using SPSS, Systat, R, Excel, or other statistical software. Interprets and evaluates results of statistical tests and uses outcomes to drive improvement of assessments (i.e., response patterns, item difficulty, item-total correlation, test reliability, and test validity), to set or recommend passing scores, and to evaluate adverse impact resulting from the use of selection instruments or systems. Develops and administers questionnaires (paper and internet-based) to subject matter experts to collect information on the tasks performed, important knowledge, skills, abilities, and personal characteristics and to collect ratings that would contribute to decisions such as test component weights and item retention. Writes technical reports to document the job-relatedness of selection and promotional programs, including job analysis, basis for demonstrating validity, alternative predictors considered, and evaluation of the assessment systems. Creates and delivers training programs, including item-writing training, interviewer training, and writing assessment training. Travels to various locations within Los Angeles County to conduct job analyses, meet with clients, work with subject matter experts to develop selection/assessment instruments, deliver training, and/or attend meetings. Requirements SELECTION REQUIREMENTS Option I: A Doctoral degree* from an accredited college or university in Industrial/Organizational Psychology, Psychometrics, or a closely related field. Option II: A Master’s degree* from an accredited college or university in Industrial/Organizational Psychology, Psychometrics, or a closely related field AND one (1) year of experience developing and validating assessments** at the associate analyst level*** or higher. Option III: Completion of graduate program coursework**** from an accredited college or university in Industrial/Organizational Psychology, Psychometrics, or a closely related field ( must have completed 12 semester / 18 quarter units of graduate coursework in advanced statistics and/or research methods, and psychometrics/test construction) AND two (2) years of experience developing and validating assessments** at the associate analyst level*** or higher. LICENSE A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS Physical Class II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION * In order to receive credit for the required degree, you MUST include a legible copy of the official degree, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of filing, or within seven (7) calendar days from the date of filing your online application. Please submit documentation to sheriffexamsunit@lasd.org and indicate your name, the exam title and the exam number. Failure to provide the required documentation will result in application rejection. Unofficial transcripts will not be accepted to meet the educational requirement. **Experience must include conducting routine job analysis studies and basic analysis of test and item statistics, and developing standard pre-employment assessments (e.g., structured interviews, written tests). ***Associate analyst level work involves 1.) the independent performance of a variety of routine to moderately complex assignments and/or 2.) under more direct supervision, the performance of complex assignments. Both types of assignments require the use of established research and analytical methods and techniques, as well as sound professional judgment to analyze and resolve problems and issues related to administrative functions such as human resources, budget, finance, contracts and other closely-related administrative functional areas. This level of work is generally assigned to positions in classifications above the entry level classification of the respective series. Note: For a fuller description of associate-level analytical work, refer to Los Angeles County's Management Analyst classification (Item #1848). ****To qualify under Option III , applicants must include a legible copy of the official transcripts and/or certificate from the accredited institution which shows the completed semester/quarter units of coursework in the area of specialization at the time of filing, or within seven (7) calendar days from the date of filing your online application. Please submit documentation to sheriffexamsunit@lasd.org and indicate your name, the exam title and the exam number. Failure to provide the required documentation will result in application rejection. Unofficial transcripts will not be accepted to meet the educational requirement. ALL APPLICANTS MUST MEET THE EDUCATION REQUIREMENTS AT THE TIME OF FILING TO BE CONSIDERED FOR THIS EXAMINATION. SUPPLEMENTAL QUESTIONNAIRE As part of this application process, applicants will be required to complete a supplemental questionnaire. The questionnaire contains a pre-investigative questionnaire which will be utilized as part of the background investigation process to ensure applicants meet the standards set forth by the Los Angeles County Sheriff's Department. Applicants who fail the pre-investigative questionnaire will be disqualified and will have to wait twelve (12) months from the date of the disqualification in order to reapply. Additional Information EXAMINATION CONTENT This examination will consist of a multiple choice and/or simulation assessment, weighted 100%, covering: General Problem Solving Skills Professional Potential Achievement Coping with Uncertainty Responsibility Working to High Quality Standards Willingness to Learn Maintaining Good Working Relationships Analyzing Information Learning Quickly Generating New Ideas Using Time Efficiently Adapting to Change TRANSFER OF TEST COMPONENTS Applicants who have taken identical components recently for other exams may have their responses automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test responses may be transferred. MULTIPLE CHOICE AND/OR SIMULATION ASSESMENTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19. CANDIDATES MUST ACHIEVE A PASSING SCORE OF 70% OR HIGHER ON THE EXAMINATION IN ORDER TO BE PLACED ON THE ELIGIBLE REGISTER. TEST PREPARATION Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you prepare for the test, we advise you to review ALL related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find a Job" and then "Job Search Toolkit". Test preparation Information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests Please note that these resources are intended to provide general information about the types of tests and assessments used by the County of Los Angeles. These resources do not contain details of the exam nor the specific questions you will be asked to answer during the test administration. The exam content section describes the areas assessed by the test and you are invited to study and review whatever material you believe will help you to prepare. VETERANS CREDIT If you served in the miliary and were honorably discharged, you may qualify for Veteran’s Credit. To receive this credit, please include a copy of your DD214 Form issued by the branch of service with your application for review. ELIGIBILITY INFORMATION The names of candidates receiving a passing grade in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation. Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. SPECIAL INFORMATION SUCCESSFUL CANDIDATES MUST COMPLETE A THOROUGH BACKGROUND INVESTIGATION, INCLUDING FINGERPRINT SEARCH. Examples of disqualifying factors include: Any felony convictions; job related misdemeanor convictions; certain serious traffic convictions or patterns of traffic violations (3 moving violations in one year; failure to appear; at fault accidents; suspended license; driving under the influence); poor credit history; poor employment history; substance abuse; anyone on probation. ZERO TOLERANCE POLICY IF HIRED The Los Angeles County Sheriff's Department (Department) has a "zero tolerance" policy for its employees for the following: use of narcotics, controlled substances, and/or prescription drugs without a prescription. Any employee found in violation of this policy will be subject to discharge. VACANCY INFORMATION The eligible register resulting from this examination will be used to fill vacancies in the Los Angeles County Sheriff's Department, Administrative Services Division, Personnel Administration Bureau. AVAILABLE SHIFT DAY APPLICATION AND FILING INFORMATION APPLICATIONS MUST BE FILED ONLINE ONLY. APPLICATIONS SUBMITTED BY U.S. MAIL, FAX, OR IN PERSON WILL NOT BE ACCEPTED. TO ENSURE THAT YOUR APPLICATION HAS BEEN SUCCESSFULLY SUBMITTED, YOU MUST HAVE RECEIVED A CONFIRMATION EMAIL AS VERIFICATION. All applicants are required to submit a Standard County of Los Angeles Employment application and supplemental questionnaire ONLINE only. Resumes cannot be accepted in lieu of applications, although resumes and supporting documents may be uploaded as attachments to the online application. Fill out your application and supplemental questionnaire completely. Provide any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the job. All information is subject to verification and applications may be rejected at any time during the selection process. The acceptance of your application depends on whether you have clearly shown that you meet the SELECTION REQUIREMENTS and you have completely filled out your application. Apply online by clicking on the green " Apply " button at the top right of this posting. You can also track the status of your application using this website. Your application and s upplemental questionnaire must be submitted electronically before 5:0 0 P.M., PT, on the last day of filing. NO APPLICATIONS WILL BE ACCEPTED OUTSIDE OF THE OFFICIAL APPLICATION FILING PERIOD, NO EXCEPTIONS. Plan to submit your online application well in advance of the 5:00 P.M. (PT) deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on https://www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. IMPORTANT NOTES: Please note that ALL information included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification and Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Doing so may result in an INCOMPLETE APPLICATION and you may be DISQUALIFIED. CORRESPONDENCE AND UPDATES WILL BE SENT VIA E-MAIL All notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add svyiu@lasd.org , yrodriguez@hr.lacounty.gov, talentcentral@shl.com, donot-reply@amcatmail.com and info@governmentjobs.com to your email address book and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log in to your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. NOTE: Candidates who apply online must upload any required documents as attachments during application submission. If you are unable to attach required documents, you may fax the documents to (323) 415-2580 or email the documents to sheriffexamsunit@lasd.org at the time of filing, or within seven (7) calendar days from the date of application filing. Failure to provide the required documentation will result in application rejection. Please include your Name, the Exam Number, and the Exam Title on the faxed documents. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal Law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID AND PASSWORD : All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password May erase a candidate's original application record. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (213) 229-1621 Teletype Phone: (213) 626-0251 Department Contact Name: Professional Examinations Unit Department Contact Phone: (323) 526-5611 Department Contact Email: sheriffexamsunit@lasd.org For detailed information, please click here
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing Wake County is seeking an innovative, passionate, flexible, and collaborative professional to join the team as a new Behavioral Health Program Manager. The Program Manager will serve as a key liaison between healthcare providers, law enforcement, social service agencies, community stakeholders and individuals with lived experience to foster collaborative relationships, ensuring everyone has a voice and support through a coordinated crisis response system. Wake County has a vision for all individuals to have the opportunity to thrive through a community that works together to offer a compassionate, accessible, recovery-oriented and integrated behavioral health system of care. To support this vision, this new position has been created, focused on behavioral health crisis services and the intersection of behavioral health and the criminal justice system. The Behavioral Health Program Manager will lead and coordinate County priorities related to these systems. Wake County Behavioral Health does not deliver direct services but instead plays a leadership role, helping community-based programs work effectively together to improve access to and the quality of behavioral health care. The Program Manager will facilitate collaboration across community partners, addressing complex problems related to system barriers, communicating regularly with stakeholders, and tracking progress. The Program Manager must be culturally knowledgeable and sensitive, a strong and patient communicator, and have the ability to bring critical partnerships together to achieve community-wide goals. The ideal candidate will be an innovative thinker, managing day-to-day project activities, addressing issues and risks, ensuring programmatic quality, and overseeing programmatic administrative functions such as budget. This position offers a hybrid schedule with both in-person and remote work. The Program Manager will: Through collaboration with community partners, lead the coordination of the community’s behavioral health crisis services, by maximizing the partnerships between the behavioral health and the criminal justice systems Continuously evaluate and improve the effectiveness and responsiveness of the crisis system, with a focus on reducing reliance on emergency services, diverting individuals from the justice system, promoting community-based care alternatives and prioritizing equity in service delivery. Work with county leadership to develop and implement strategic initiatives to enhance the crisis system, improve accessibility, ensure culturally competent care and reduce justice system involvement for individuals with behavioral health conditions Collect, analyze, and report on crisis and justice system performance metrics to inform program improvements and policy decisions. Track key outcomes, including reductions in justice system involvement and hospitalization rates for individuals with behavioral health conditions Engage with community members, advocacy groups, and stakeholders to build awareness of available crisis services, justice services and receive feedback for continuous improvement. Ensure that crisis providers, law enforcement and justice personnel are adequately trained in trauma-informed, culturally responsive, and de-escalation techniques with a focus on valuing the experiences of all individuals. Develop and implement training programs as needed Identify potential funding opportunities, prepare grant proposals, and manage program budgets to support crisis services and justice services initiatives. Prepare and deliver presentation to senior management, stakeholders and community partners and elected officials About Our Team Improving the health and well-being of vulnerable residents is a top priority for Wake County. As a result, the County is expanding its leadership role to address system-wide opportunities, ensuring that all individuals have the chance to thrive in our community. Wake County is recognized for its professional management, innovative solutions to complex challenges, and strong partnerships with the community to create impactful programs. The Basics (Required Education and Experience) Bachelors degree in related field Three years experience in related field Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Experience navigating and working in behavioral health systems and familiarity with local community resources Familiarity with Medicaid, Medicare, and other funding mechanisms for behavioral health services Experience with trauma-informed care and harm reduction approaches Extensive facilitation skills Experience in policy development and implementation within a government or community-based setting Master’s degree in a discipline related to the position is a plus, but not essential How Will We Know You're 'The One'? Strong understanding of behavioral health crisis services, systems of care, and crisis intervention best practices, as well as knowledgeable about the intersection of the justice system and behavioral health Proven ability to collaborate with diverse stakeholders, including healthcare providers, law enforcement, and community organizations Experienced collaborator and facilitator with the ability to take initiative and manage cross-organizational groups and multidisciplinary projects The ability to proactively identify and solve problems and barriers Excellent organizational and leadership skills, with a demonstrated ability to manage multiple projects and priorities Proficiency in data analysis and the ability to use data to drive decisions and evaluate program effectiveness Strong communication and public speaking skills, with the ability to present to various audiences Ability to plan and implement budgetary, purchasing and accounting practices and procedures About This Position Location: Justice Center Raleigh, NC Employment Type: Regular Work Schedule: Monday - Friday, 8:30 am - 5:15 pm Hiring Range: $85,000 - $97,000, starting salary based on experience and education Market Range: 66,270.00 - 112,663.00 Please include ALL prior work experience on your application and resume. Posting Closing Date: Priority consideration will be given to applications received by September 30, 2024, however, the posting will remain open until a successful candidate has been identified What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Sep 14, 2024
Remote-eligible
What You'll Be Doing Wake County is seeking an innovative, passionate, flexible, and collaborative professional to join the team as a new Behavioral Health Program Manager. The Program Manager will serve as a key liaison between healthcare providers, law enforcement, social service agencies, community stakeholders and individuals with lived experience to foster collaborative relationships, ensuring everyone has a voice and support through a coordinated crisis response system. Wake County has a vision for all individuals to have the opportunity to thrive through a community that works together to offer a compassionate, accessible, recovery-oriented and integrated behavioral health system of care. To support this vision, this new position has been created, focused on behavioral health crisis services and the intersection of behavioral health and the criminal justice system. The Behavioral Health Program Manager will lead and coordinate County priorities related to these systems. Wake County Behavioral Health does not deliver direct services but instead plays a leadership role, helping community-based programs work effectively together to improve access to and the quality of behavioral health care. The Program Manager will facilitate collaboration across community partners, addressing complex problems related to system barriers, communicating regularly with stakeholders, and tracking progress. The Program Manager must be culturally knowledgeable and sensitive, a strong and patient communicator, and have the ability to bring critical partnerships together to achieve community-wide goals. The ideal candidate will be an innovative thinker, managing day-to-day project activities, addressing issues and risks, ensuring programmatic quality, and overseeing programmatic administrative functions such as budget. This position offers a hybrid schedule with both in-person and remote work. The Program Manager will: Through collaboration with community partners, lead the coordination of the community’s behavioral health crisis services, by maximizing the partnerships between the behavioral health and the criminal justice systems Continuously evaluate and improve the effectiveness and responsiveness of the crisis system, with a focus on reducing reliance on emergency services, diverting individuals from the justice system, promoting community-based care alternatives and prioritizing equity in service delivery. Work with county leadership to develop and implement strategic initiatives to enhance the crisis system, improve accessibility, ensure culturally competent care and reduce justice system involvement for individuals with behavioral health conditions Collect, analyze, and report on crisis and justice system performance metrics to inform program improvements and policy decisions. Track key outcomes, including reductions in justice system involvement and hospitalization rates for individuals with behavioral health conditions Engage with community members, advocacy groups, and stakeholders to build awareness of available crisis services, justice services and receive feedback for continuous improvement. Ensure that crisis providers, law enforcement and justice personnel are adequately trained in trauma-informed, culturally responsive, and de-escalation techniques with a focus on valuing the experiences of all individuals. Develop and implement training programs as needed Identify potential funding opportunities, prepare grant proposals, and manage program budgets to support crisis services and justice services initiatives. Prepare and deliver presentation to senior management, stakeholders and community partners and elected officials About Our Team Improving the health and well-being of vulnerable residents is a top priority for Wake County. As a result, the County is expanding its leadership role to address system-wide opportunities, ensuring that all individuals have the chance to thrive in our community. Wake County is recognized for its professional management, innovative solutions to complex challenges, and strong partnerships with the community to create impactful programs. The Basics (Required Education and Experience) Bachelors degree in related field Three years experience in related field Equivalent education and experience are accepted Please include ALL prior work experience on your application and resume. Beyond the Basics (Preferred Education and Experience) Experience navigating and working in behavioral health systems and familiarity with local community resources Familiarity with Medicaid, Medicare, and other funding mechanisms for behavioral health services Experience with trauma-informed care and harm reduction approaches Extensive facilitation skills Experience in policy development and implementation within a government or community-based setting Master’s degree in a discipline related to the position is a plus, but not essential How Will We Know You're 'The One'? Strong understanding of behavioral health crisis services, systems of care, and crisis intervention best practices, as well as knowledgeable about the intersection of the justice system and behavioral health Proven ability to collaborate with diverse stakeholders, including healthcare providers, law enforcement, and community organizations Experienced collaborator and facilitator with the ability to take initiative and manage cross-organizational groups and multidisciplinary projects The ability to proactively identify and solve problems and barriers Excellent organizational and leadership skills, with a demonstrated ability to manage multiple projects and priorities Proficiency in data analysis and the ability to use data to drive decisions and evaluate program effectiveness Strong communication and public speaking skills, with the ability to present to various audiences Ability to plan and implement budgetary, purchasing and accounting practices and procedures About This Position Location: Justice Center Raleigh, NC Employment Type: Regular Work Schedule: Monday - Friday, 8:30 am - 5:15 pm Hiring Range: $85,000 - $97,000, starting salary based on experience and education Market Range: 66,270.00 - 112,663.00 Please include ALL prior work experience on your application and resume. Posting Closing Date: Priority consideration will be given to applications received by September 30, 2024, however, the posting will remain open until a successful candidate has been identified What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Requirements The City of El Paso is recruiting for the position of Director of Economic and International Development. We are seeking an experienced, strategic and collaborative candidate with a Master's or Bachelor's degree in policy analysis, business or public administration, economics, urban or regional planning, urban design, or a related field, plus six (6) years of professional experience in economic development, trade development, international trade, technology-based economic development, and entrepreneurship support, sustainability-based economic development, or commercial or residential real estate development, that includes three (3) years of supervisory experience. A valid Texas Class "C" Driver's License or equivalent from another state by time of appointment is required. The successful candidate should demonstrate effectiveness in working closely with corporate, education, military, and non-profit sectors in implementing economic development initiatives, plans, and projects and possess professional experience working at the intersection of economic development and urban or regional planning or urban design. If you are looking for an extraordinary opportunity to make a difference in one of the best run and progressive cities in the United States while enjoying an exceptional quality of life, the City of El Paso is the place for you! General Purpose Under administrative direction, manage the City's economic development programs and initiatives in a bi-national and tri-state region through the oversight and direction of the Economic and International Development Department, The Director of Economic and International Development Division serves as a member of the City's economic development leadership team, along with the Director of Planning & Inspections and the deputy directors of Planning and Building Permits and Inspections, and is the City's designated day-to-day liaison to a wide variety of external organizations that collectively comprise the City and region's collaborative economic development effort. Typical Duties Plan, organize, manage and direct economic development programs, projects and initiatives, setting clear goals, objectives, and associated metrics of performance. Involves: Cultivate and strengthen the City's formal and informal partnerships with external organizations charged with implementing City and regional marketing, downtown redevelopment, business recruitment, business retention, and business expansion programs; develop, lead, and manage the City's redevelopment program tied to its mass transit system (RTS and trolley); facilitate technology-based economic development; foster entrepreneurship and small business growth; sustainability based economic development; and develop sector- or cluster-specific projects or initiatives that strengthen the City and region's economic base (e.g., the Medical Center of the Americas initiative). Develop and coordinate the implementation of a strategic economic development plan that aligns with the City's comprehensive plan and with economic development functions delegated to external organizations. Formulate and oversee analysis of City and regional economic, market, demographic, and social trends to facilitate integrated economic and physical development planning, and develop effective partnerships with external think tanks to collaboratively undertake such work, as appropriate. Administer the City's development incentives programs, including fiscal and economic impact and cost-benefit analyses. Develop and evaluate plans and criteria for programs and projects relating to redevelopment of underutilized areas. Solicit development proposals from private development companies. Coordinate development and redevelopment activities with public officials, public and private organizations, committees, city employees, and manage and solicit public private partnerships. In coordination with other development-related departments, explore ways to improve City economic development and contribute to regional economic development efforts by developing plans and initiatives that are new and innovative. Coordinate with other departments and external organizations as appropriate to communicate the City's initiatives and accomplishments in economic development to local, regional, national, and international audiences. Plan, design, implement, and review division short and long-term goals and priorities. Involves: Manage priorities and progress of projects and activities. Gather, compile, research and analyze data needed to develop periodic reports regarding division activities, accomplishments and goals. Deliver presentations. Assist in the development and implementation of goals, objectives, policies, process and procedures necessary to provide economic development services. Design, establish and maintain an organizational structure and staffing to effectively accomplish the division's goals and objectives. Assist in development of budget. Monitor and approve expenditures. Supervise directly and through subordinate supervisors. Involves: Participate, authorize, or approve the hiring of staff. Schedule, assign, and review work. Appraise employee performance and review evaluations by subordinate supervisors. Provide for training and development. Enforce personnel rules and regulations and work behavior standards firmly and impartially. Counsel, motivate and maintain harmony. As appointing authority, interview applicants and recommend hire, terminate, transfer, discipline, and assign merit pay or other employee status changes. General Information How to Apply To be considered, candidates must complete an online application. Candidates are encouraged to attach a cover letter and comprehensive résumé to their application. This position is open until filled; interested applicants are strongly encouraged to apply by October 15, 2024. For the complete job specification click here. The starting salary, based on the successful candidate’s qualifications and experience, will range from $150,000 to $165,000 plus an outstanding benefits package. Click here to access our recruitment brochure! For more information, please contact Human Resources Manager Erica Salamanca Salamancae@elpasotexas.gov or call (915) 212-1244. Determined by agreement Closing Date/Time: Continuous
Sep 13, 2024
Full Time
Requirements The City of El Paso is recruiting for the position of Director of Economic and International Development. We are seeking an experienced, strategic and collaborative candidate with a Master's or Bachelor's degree in policy analysis, business or public administration, economics, urban or regional planning, urban design, or a related field, plus six (6) years of professional experience in economic development, trade development, international trade, technology-based economic development, and entrepreneurship support, sustainability-based economic development, or commercial or residential real estate development, that includes three (3) years of supervisory experience. A valid Texas Class "C" Driver's License or equivalent from another state by time of appointment is required. The successful candidate should demonstrate effectiveness in working closely with corporate, education, military, and non-profit sectors in implementing economic development initiatives, plans, and projects and possess professional experience working at the intersection of economic development and urban or regional planning or urban design. If you are looking for an extraordinary opportunity to make a difference in one of the best run and progressive cities in the United States while enjoying an exceptional quality of life, the City of El Paso is the place for you! General Purpose Under administrative direction, manage the City's economic development programs and initiatives in a bi-national and tri-state region through the oversight and direction of the Economic and International Development Department, The Director of Economic and International Development Division serves as a member of the City's economic development leadership team, along with the Director of Planning & Inspections and the deputy directors of Planning and Building Permits and Inspections, and is the City's designated day-to-day liaison to a wide variety of external organizations that collectively comprise the City and region's collaborative economic development effort. Typical Duties Plan, organize, manage and direct economic development programs, projects and initiatives, setting clear goals, objectives, and associated metrics of performance. Involves: Cultivate and strengthen the City's formal and informal partnerships with external organizations charged with implementing City and regional marketing, downtown redevelopment, business recruitment, business retention, and business expansion programs; develop, lead, and manage the City's redevelopment program tied to its mass transit system (RTS and trolley); facilitate technology-based economic development; foster entrepreneurship and small business growth; sustainability based economic development; and develop sector- or cluster-specific projects or initiatives that strengthen the City and region's economic base (e.g., the Medical Center of the Americas initiative). Develop and coordinate the implementation of a strategic economic development plan that aligns with the City's comprehensive plan and with economic development functions delegated to external organizations. Formulate and oversee analysis of City and regional economic, market, demographic, and social trends to facilitate integrated economic and physical development planning, and develop effective partnerships with external think tanks to collaboratively undertake such work, as appropriate. Administer the City's development incentives programs, including fiscal and economic impact and cost-benefit analyses. Develop and evaluate plans and criteria for programs and projects relating to redevelopment of underutilized areas. Solicit development proposals from private development companies. Coordinate development and redevelopment activities with public officials, public and private organizations, committees, city employees, and manage and solicit public private partnerships. In coordination with other development-related departments, explore ways to improve City economic development and contribute to regional economic development efforts by developing plans and initiatives that are new and innovative. Coordinate with other departments and external organizations as appropriate to communicate the City's initiatives and accomplishments in economic development to local, regional, national, and international audiences. Plan, design, implement, and review division short and long-term goals and priorities. Involves: Manage priorities and progress of projects and activities. Gather, compile, research and analyze data needed to develop periodic reports regarding division activities, accomplishments and goals. Deliver presentations. Assist in the development and implementation of goals, objectives, policies, process and procedures necessary to provide economic development services. Design, establish and maintain an organizational structure and staffing to effectively accomplish the division's goals and objectives. Assist in development of budget. Monitor and approve expenditures. Supervise directly and through subordinate supervisors. Involves: Participate, authorize, or approve the hiring of staff. Schedule, assign, and review work. Appraise employee performance and review evaluations by subordinate supervisors. Provide for training and development. Enforce personnel rules and regulations and work behavior standards firmly and impartially. Counsel, motivate and maintain harmony. As appointing authority, interview applicants and recommend hire, terminate, transfer, discipline, and assign merit pay or other employee status changes. General Information How to Apply To be considered, candidates must complete an online application. Candidates are encouraged to attach a cover letter and comprehensive résumé to their application. This position is open until filled; interested applicants are strongly encouraged to apply by October 15, 2024. For the complete job specification click here. The starting salary, based on the successful candidate’s qualifications and experience, will range from $150,000 to $165,000 plus an outstanding benefits package. Click here to access our recruitment brochure! For more information, please contact Human Resources Manager Erica Salamanca Salamancae@elpasotexas.gov or call (915) 212-1244. Determined by agreement Closing Date/Time: Continuous
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posting Expires: 10/01/24 Salary Range:$54,525.35-$72,682.62 General Description and Classification Standards First point of contact with the public and serve liaisons between the public and all aspects of the permitting process across all offices within the City of Atlanta. Work to proactively resolve issues through reports, and work in real-time to resolve issues via inbound calls, emails, and face-to-face interactions. The incumbent must provide exceptional customer service on behalf of the City of Atlanta. The ideal candidate provides best-in-class customer service to all customers (internal and external) who either call or enter the office; approach customers courteously, conversationally, and immediately - with a smile. The candidate must be able to quickly assess and identify the needs of the customer through probing and listening - eventually suggesting and providing general direction and assistance to the public. Must be a curious and intentional learner; one who is willing to go the extra mile to assist customers. This is a public-facing opportunity that ensures our department standards are maintained through consistent efforts. This position advises upper-level management of any process and procedure inconsistencies. While in this role, a large degree of professionalism and problem-solving skills is expected. The candidate must be able to work in a team-centered environment yet can function independently. This person will also serve as a member of the Development Services Team and work to maneuver customers who are experiencing lags in the permitting process. Incumbents must be versed in reading and understanding the associated reports and can communicate across departmental lines to move stagnant permits to the point of issuance. The incumbent must ensure that best-in-class customer service is provided to both internal and external customers and embrace, support, and promote the City’s core values, beliefs, and culture. Supervision Received Works under general supervision reporting directly to the Building & Development Manager. Essential Duties & Responsibilities Establish and maintain positive and professional relationships with customers, assigned staff, and co-workers. Maintain professionalism, and composure, and demonstrate tact, patience, and courtesy always. Greets customers in a friendly, kind, and helpful manner. Process intake and issuance of all types of building permit applications. This function requires the candidate to have the ability to read and understand civil and architectural plans. Promptly answer phone calls, emails, and other correspondence within the Office of Buildings and accurately direct guests to appropriate personnel or Work Stream Provide a variety of administrative and customer service activities to assist any customer visiting the Office of Buildings. Assist with customers who are seeking information or requesting copies of documents retained by the Office of Buildings through the Records Retention process. Receive, respond, and provide the outcome to complaints from customers. Interview citizens either by phone or in person to determine the details of the inquiry or problem. Advise departmental personnel, citizens, and others on the status of permit applications that are pending and make referrals to other agencies as appropriate. Demonstrate excellent customer service, organizational, and communication skills. Provide proactive support to a variety of internal and external customers concerning a broad base of City issues relating to permitting/zoning, projects, services, and customer concerns. Enter, and update data into the computer system (Accela). Review daily updates concerning new City activities/events/ordinances/legislation. Ensures all inquiries from the mail, walk-in, and telephone receive prompt and courteous responses. Escalate problems as necessary to ensure resolution; follow up on open tickets and request for final resolution. Taking ownership of the entire permitting process; Attending to all permit-related customer service inquiries; Moving Stagnant Permits; Educating customers on the permitting process; Resolving issues without escalation; Walking customers through the electronic submittal process when necessary; Communicating issues that require escalation through the proper chain of command; Registering and updating contact information for applicants and professionals; Proactively updating customers on their status through the longer processes. Knowledge, Skills & Abilities Communicate effectively using various methods of communication and platforms. Work effectively and efficiently under stress and difficult customers. Works collaboratively with team members to resolve customer challenges. Ability to use independent judgment and make sound decisions. Ability to use specialized office data systems, all social media platforms, and standard office software. Ability to establish and maintain effective working relationships with fellow employees, other officials, representatives of other government agencies, developers, and the customer. Ability to provide information and answer questions pertaining to the City’s building permit procedures in a tactful and courteous manner to the customer. Ability to gather relevant information to solve customers’ questions and problems. MINIMUM REQUIREMENTS • High School Diploma or GED • Must have at least 4 years of customer service experience; Higher education, such as an associate or bachelor’s degree, vocational training, or equivalent may substitute for the required customer service experience. • A minimum of at least one year as a permit technician in the public sector or third-party private sector equivalent. SPECIAL REQUIREMENTS: • Must be eligible to become a notary public and obtain notary credentials within six (6) months of • Ability to type 35wpm. • Must have ICC Permit Technician Certification to be considered for this position. Must obtain Development Services Coordinator Certification within three (3) months of employment. PREFERRED REQUIREMENTS: • A minimum of at least three years experience as a permit technician in the public sector or third-party private sector equivalent. • 2-year degree in a construction-related field. Five years of customer service experience in the public sector or related third-party private equivalent Licensures and Certifications Must have ICC Permit Technician Certification at time of hire. Must obtain Development Services Coordinator Certification within three (3) months of employmen Closing Date/Time: 2024-10-02
Sep 11, 2024
Full Time
Posting Expires: 10/01/24 Salary Range:$54,525.35-$72,682.62 General Description and Classification Standards First point of contact with the public and serve liaisons between the public and all aspects of the permitting process across all offices within the City of Atlanta. Work to proactively resolve issues through reports, and work in real-time to resolve issues via inbound calls, emails, and face-to-face interactions. The incumbent must provide exceptional customer service on behalf of the City of Atlanta. The ideal candidate provides best-in-class customer service to all customers (internal and external) who either call or enter the office; approach customers courteously, conversationally, and immediately - with a smile. The candidate must be able to quickly assess and identify the needs of the customer through probing and listening - eventually suggesting and providing general direction and assistance to the public. Must be a curious and intentional learner; one who is willing to go the extra mile to assist customers. This is a public-facing opportunity that ensures our department standards are maintained through consistent efforts. This position advises upper-level management of any process and procedure inconsistencies. While in this role, a large degree of professionalism and problem-solving skills is expected. The candidate must be able to work in a team-centered environment yet can function independently. This person will also serve as a member of the Development Services Team and work to maneuver customers who are experiencing lags in the permitting process. Incumbents must be versed in reading and understanding the associated reports and can communicate across departmental lines to move stagnant permits to the point of issuance. The incumbent must ensure that best-in-class customer service is provided to both internal and external customers and embrace, support, and promote the City’s core values, beliefs, and culture. Supervision Received Works under general supervision reporting directly to the Building & Development Manager. Essential Duties & Responsibilities Establish and maintain positive and professional relationships with customers, assigned staff, and co-workers. Maintain professionalism, and composure, and demonstrate tact, patience, and courtesy always. Greets customers in a friendly, kind, and helpful manner. Process intake and issuance of all types of building permit applications. This function requires the candidate to have the ability to read and understand civil and architectural plans. Promptly answer phone calls, emails, and other correspondence within the Office of Buildings and accurately direct guests to appropriate personnel or Work Stream Provide a variety of administrative and customer service activities to assist any customer visiting the Office of Buildings. Assist with customers who are seeking information or requesting copies of documents retained by the Office of Buildings through the Records Retention process. Receive, respond, and provide the outcome to complaints from customers. Interview citizens either by phone or in person to determine the details of the inquiry or problem. Advise departmental personnel, citizens, and others on the status of permit applications that are pending and make referrals to other agencies as appropriate. Demonstrate excellent customer service, organizational, and communication skills. Provide proactive support to a variety of internal and external customers concerning a broad base of City issues relating to permitting/zoning, projects, services, and customer concerns. Enter, and update data into the computer system (Accela). Review daily updates concerning new City activities/events/ordinances/legislation. Ensures all inquiries from the mail, walk-in, and telephone receive prompt and courteous responses. Escalate problems as necessary to ensure resolution; follow up on open tickets and request for final resolution. Taking ownership of the entire permitting process; Attending to all permit-related customer service inquiries; Moving Stagnant Permits; Educating customers on the permitting process; Resolving issues without escalation; Walking customers through the electronic submittal process when necessary; Communicating issues that require escalation through the proper chain of command; Registering and updating contact information for applicants and professionals; Proactively updating customers on their status through the longer processes. Knowledge, Skills & Abilities Communicate effectively using various methods of communication and platforms. Work effectively and efficiently under stress and difficult customers. Works collaboratively with team members to resolve customer challenges. Ability to use independent judgment and make sound decisions. Ability to use specialized office data systems, all social media platforms, and standard office software. Ability to establish and maintain effective working relationships with fellow employees, other officials, representatives of other government agencies, developers, and the customer. Ability to provide information and answer questions pertaining to the City’s building permit procedures in a tactful and courteous manner to the customer. Ability to gather relevant information to solve customers’ questions and problems. MINIMUM REQUIREMENTS • High School Diploma or GED • Must have at least 4 years of customer service experience; Higher education, such as an associate or bachelor’s degree, vocational training, or equivalent may substitute for the required customer service experience. • A minimum of at least one year as a permit technician in the public sector or third-party private sector equivalent. SPECIAL REQUIREMENTS: • Must be eligible to become a notary public and obtain notary credentials within six (6) months of • Ability to type 35wpm. • Must have ICC Permit Technician Certification to be considered for this position. Must obtain Development Services Coordinator Certification within three (3) months of employment. PREFERRED REQUIREMENTS: • A minimum of at least three years experience as a permit technician in the public sector or third-party private sector equivalent. • 2-year degree in a construction-related field. Five years of customer service experience in the public sector or related third-party private equivalent Licensures and Certifications Must have ICC Permit Technician Certification at time of hire. Must obtain Development Services Coordinator Certification within three (3) months of employmen Closing Date/Time: 2024-10-02
California Polytechnic State University
1 Grand Avenue, San Luis Obispo, CA 93407, USA
Job Summary California Polytechnic State University (Cal Poly), one of the nation's top public universities, seeks an experienced and entrepreneurial Vice President for University Development & Alumni Engagement / CEO Cal Poly Foundation to provide strategic planning, management, and execution of all business operations toward achieving an integrated university development program. The CEO of the Cal Poly Foundation requires a business leader who is responsible for the leadership of the Cal Poly Foundation, a duly recognized 501(c)(3) public benefit non-profit corporation and auxiliary organization of the California State University System. The VP will serve as the CEO and a voting member of the Cal Poly Foundation and will work closely with the Cal Poly Foundation Board, Executive Committee, and Board Chair to advance the fundraising activities of the University in alignment with the responsibilities outlined below. Reporting directly to the University President and participating as a trusted advisor and strategic partner the VP will serve as a member of the President’s Cabinet and work with all other university constituencies, including the Provost and Executive Vice President, Senior Vice President Finance and Administration, Vice President of Research, Cal Poly Corporation CEO, Deans and Athletic Director. The VP will lead an efficient, cohesive, and productive team, set clear and achievable goals and accountability measures, and inspire staff to meet and exceed expectations in support of the university’s mission and vision. The VP will ensure strategies for effective and comprehensive business operations ensuring compliance, checks and balances and streamlined effective processes that support development. This includes finance, technology, annual giving, alumni engagement, principal gifts & gift planning, and campus operational, administrative, and financial controls related to gifts. In addition, the VP will provide management and oversight for core strategy development, large scale implementations, business transformation (lean process improvement/six sigma), change management, and new technology introductions. The VP will carry a personal portfolio of donors and be an active and visible member in the local and University community. The VP will be responsible for developing a corporate giving strategy and implementation plan. Development officers have a dual report to the Dean/Academic Leader and the VP. They work in partnership to accomplish annual development goals, performance metrics, and conduct joint annual performance reviews. The VP will launch systematic initiatives to identify and cultivate the next generation of donors to Cal Poly while maintaining and strengthening ties to existing donors, promote and augment alumni engagement through creative and relevant programming, seek out new philanthropic opportunities for cash gifts, endowments, bequests, grants, and gifts in kind. This individual will be involved with and nurture present industry stakeholders on state, national, and international levels, play a key role in focusing state attention on the University's programs, and work with others across the institution to create a strong and consistent message about the University to its constituencies. The VP will play a central role in enhancing the visibility and fundraising capabilities of the institution, ensuring Cal Poly’s position at the forefront of public higher education. The VP will be actively involved in the initial stages and lead Cal Poly’s third comprehensive campaign. The most recent campaign concluded in June 2020 and raised more than $832 million, which at the time was the largest fundraising initiative for the university and in CSU history. The University is well positioned for the development of the next successful comprehensive campaign which will include generating support for scholarships, fellowships, program, project, facilities, and more. University Development & Alumni Engagement Division The mission of University Development & Alumni Engagement is to garner and steward private support that will play a crucial role in building and maintaining the special polytechnic, high-quality, Learn by Doing education model of Cal Poly. University Development and Alumni Engagement (UDAE) at Cal Poly oversees the development program areas of planned giving and endowments, principal gifts, prospect research, corporate and foundation relations, college and regional fundraising, and alumni engagement. Our team of more than 80 professionals proactively seeks opportunities to bridge resources to achieve shared objectives. Cal Poly Foundation The Cal Poly Foundation incorporated as a philanthropic tax-exempt foundation [a 501(c)(3) corporation] and an official auxiliary of California Polytechnic State University, San Luis Obispo in March 2006. The Cal Poly Foundation led by Cal Poly alumni and friends was incorporated to generate private support that will play a crucial role in building and maintaining Cal Poly's multidisciplinary Learn by Doing educational model. To Learn More About the Foundation: https://foundation.calpoly.edu/content/index Key Qualifications Thorough working knowledge of principles of fundraising, trends, and best practices across industries. Working knowledge of the value of diversity and inclusivity across the university. Experience in organizational development and change management in complex organizations. See and translate future trends into effective strategies with successful outcomes. Financial and business operations acumen including budgets and fiscal goals. Provide clear direction, delegating, and removing obstacles to get work done. Advocate for securing and deploying resources to achieve the best possible outcomes. Education and Experience Bachelor’s degree in business, communications, public relations, or related fields and a minimum of 10 years of progressively responsible experience as a leader or manager in development, advancement or fundraising in a large, multi-unit organization. Salary and Benefits The anticipated hiring range for this role is $320,000 - $353,000 per year. Note that the offer is calculated based on the background and relevant years of experience of the individual selected. Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Advertised: Feb 14 2024 Pacific Standard Time Applications close: Closing Date/Time:
Jul 14, 2024
Job Summary California Polytechnic State University (Cal Poly), one of the nation's top public universities, seeks an experienced and entrepreneurial Vice President for University Development & Alumni Engagement / CEO Cal Poly Foundation to provide strategic planning, management, and execution of all business operations toward achieving an integrated university development program. The CEO of the Cal Poly Foundation requires a business leader who is responsible for the leadership of the Cal Poly Foundation, a duly recognized 501(c)(3) public benefit non-profit corporation and auxiliary organization of the California State University System. The VP will serve as the CEO and a voting member of the Cal Poly Foundation and will work closely with the Cal Poly Foundation Board, Executive Committee, and Board Chair to advance the fundraising activities of the University in alignment with the responsibilities outlined below. Reporting directly to the University President and participating as a trusted advisor and strategic partner the VP will serve as a member of the President’s Cabinet and work with all other university constituencies, including the Provost and Executive Vice President, Senior Vice President Finance and Administration, Vice President of Research, Cal Poly Corporation CEO, Deans and Athletic Director. The VP will lead an efficient, cohesive, and productive team, set clear and achievable goals and accountability measures, and inspire staff to meet and exceed expectations in support of the university’s mission and vision. The VP will ensure strategies for effective and comprehensive business operations ensuring compliance, checks and balances and streamlined effective processes that support development. This includes finance, technology, annual giving, alumni engagement, principal gifts & gift planning, and campus operational, administrative, and financial controls related to gifts. In addition, the VP will provide management and oversight for core strategy development, large scale implementations, business transformation (lean process improvement/six sigma), change management, and new technology introductions. The VP will carry a personal portfolio of donors and be an active and visible member in the local and University community. The VP will be responsible for developing a corporate giving strategy and implementation plan. Development officers have a dual report to the Dean/Academic Leader and the VP. They work in partnership to accomplish annual development goals, performance metrics, and conduct joint annual performance reviews. The VP will launch systematic initiatives to identify and cultivate the next generation of donors to Cal Poly while maintaining and strengthening ties to existing donors, promote and augment alumni engagement through creative and relevant programming, seek out new philanthropic opportunities for cash gifts, endowments, bequests, grants, and gifts in kind. This individual will be involved with and nurture present industry stakeholders on state, national, and international levels, play a key role in focusing state attention on the University's programs, and work with others across the institution to create a strong and consistent message about the University to its constituencies. The VP will play a central role in enhancing the visibility and fundraising capabilities of the institution, ensuring Cal Poly’s position at the forefront of public higher education. The VP will be actively involved in the initial stages and lead Cal Poly’s third comprehensive campaign. The most recent campaign concluded in June 2020 and raised more than $832 million, which at the time was the largest fundraising initiative for the university and in CSU history. The University is well positioned for the development of the next successful comprehensive campaign which will include generating support for scholarships, fellowships, program, project, facilities, and more. University Development & Alumni Engagement Division The mission of University Development & Alumni Engagement is to garner and steward private support that will play a crucial role in building and maintaining the special polytechnic, high-quality, Learn by Doing education model of Cal Poly. University Development and Alumni Engagement (UDAE) at Cal Poly oversees the development program areas of planned giving and endowments, principal gifts, prospect research, corporate and foundation relations, college and regional fundraising, and alumni engagement. Our team of more than 80 professionals proactively seeks opportunities to bridge resources to achieve shared objectives. Cal Poly Foundation The Cal Poly Foundation incorporated as a philanthropic tax-exempt foundation [a 501(c)(3) corporation] and an official auxiliary of California Polytechnic State University, San Luis Obispo in March 2006. The Cal Poly Foundation led by Cal Poly alumni and friends was incorporated to generate private support that will play a crucial role in building and maintaining Cal Poly's multidisciplinary Learn by Doing educational model. To Learn More About the Foundation: https://foundation.calpoly.edu/content/index Key Qualifications Thorough working knowledge of principles of fundraising, trends, and best practices across industries. Working knowledge of the value of diversity and inclusivity across the university. Experience in organizational development and change management in complex organizations. See and translate future trends into effective strategies with successful outcomes. Financial and business operations acumen including budgets and fiscal goals. Provide clear direction, delegating, and removing obstacles to get work done. Advocate for securing and deploying resources to achieve the best possible outcomes. Education and Experience Bachelor’s degree in business, communications, public relations, or related fields and a minimum of 10 years of progressively responsible experience as a leader or manager in development, advancement or fundraising in a large, multi-unit organization. Salary and Benefits The anticipated hiring range for this role is $320,000 - $353,000 per year. Note that the offer is calculated based on the background and relevant years of experience of the individual selected. Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information. Cal Poly Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly’s hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu . Diversity Statement At Cal Poly, we believe that cultivating an environment that embraces and promotes diversity is fundamental to the success of our students, our employees and our community. Bringing people together from different backgrounds, experiences and value systems fosters the innovative and creative thinking that exemplifies Cal Poly's values of free inquiry, cultural and intellectual diversity, mutual respect, civic engagement, and social and environmental responsibility. Cal Poly's commitment to diversity informs our efforts in recruitment, hiring and retention. Cal Poly is an equal opportunity employer. Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with Cal Poly. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter. Cal Poly, San Luis Obispo is not a sponsoring agency for staff positions (i.e. H-1B visas). Advertised: Feb 14 2024 Pacific Standard Time Applications close: Closing Date/Time:
CALIFORNIA DEPARTMENT OF HOUSING AND COMMUNITY DEVELOPMENT
Sacramento, California, United States
Job Description and Duties Are you looking for an opportunity to make a positive difference for an entire workforce? If so, the Human Resources Branch is seeking a talented individual to lead the training team. Under the general direction of the Staff Services Manager II, in the Human Resources Branch (HRB), the Staff Services Manager I (SSM I) will oversee the Training Services Unit. The SSM I will be responsible for the supervision of staff, development and Implementation of training, policy development and the Learning Management System. HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. This is subject to change if HCD's criteria is met. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. STAFF SERVICES MANAGER I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-449974 Position #(s): 401-107-4800-002 Working Title: Telework Option - Hybrid - Training Services Manager Classification: STAFF SERVICES MANAGER I $6,963.00 - $8,650.00 # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) All interested candidates must submit a Statement of Qualifications (SOQ) answering the below questions. The SOQ must be typed, titled “Statement of Qualifications”, and each response must be numbered and list all relevant experience, education, and training, including places of employment, dates, and duties performed. The SOQ must not exceed two pages in length and must not be smaller than 12 point font. Please describe your experience in designing, delivering, and evaluating training programs. Include an example of your success in keeping the training relevant to current organizational needs. Provide an example of when you utilized critical thinking skills to lead a work-related project or assignment and made a recommendation for an organization. Provide a specific example of the project or assignment, the recommendation, and the outcome. Describe how your education, training, experience, and skills best qualify you for the position. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 10/7/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC-449974 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development HCD Hiring Unit | JC-449974 651 Bannon Street (Lobby) Sacramento , CA 95811 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience developing and providing training services at an organizational level, including knowledge and experience implementing and maintaining Learning Management Systems. Knowledge of adult learning principles and instructional design models. Excellent oral and written communication skills. Excellent presentation and facilitation skills. Ability to provide high level of customer service. Ability to coach, train and develop others. Ability to effectively manage multiple priorities and competing deadlines. Ability to collect, track and report data. Excellent interpersonal skills. Excellent organizational and analytical skills. Knowledge of Microsoft Office Suite. Ability to work in a fast-paced environment and adapt to changing priorities and needs. Ability to take initiative, pro-actively develop solutions, and make sound decisions. Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. Effective July 1, 2024, HCD headquarters will be located at the May Lee State Office Complex (MLSOC), 651 Bannon Street, Sacramento CA 95811. The 17.3-acre site is designed to achieve zero net energy (ZNE) and zero net carbon (ZNC) through the use of State-purchased carbon-free green energy. Amenities will include various dining options, childcare center, fitness center, and much more! For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit | JC-449974 (916) 263-6735 hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (916) 263-6735 medical.management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . CalCareers If you're new to the state application process please visit 3 Steps to a State Job . Visit the SOQ Checklist for Candidates for tips on completing a Statement of Qualifications. All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 10/7/2024
Sep 17, 2024
Full Time
Job Description and Duties Are you looking for an opportunity to make a positive difference for an entire workforce? If so, the Human Resources Branch is seeking a talented individual to lead the training team. Under the general direction of the Staff Services Manager II, in the Human Resources Branch (HRB), the Staff Services Manager I (SSM I) will oversee the Training Services Unit. The SSM I will be responsible for the supervision of staff, development and Implementation of training, policy development and the Learning Management System. HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. This is subject to change if HCD's criteria is met. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. STAFF SERVICES MANAGER I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-449974 Position #(s): 401-107-4800-002 Working Title: Telework Option - Hybrid - Training Services Manager Classification: STAFF SERVICES MANAGER I $6,963.00 - $8,650.00 # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resumes or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) All interested candidates must submit a Statement of Qualifications (SOQ) answering the below questions. The SOQ must be typed, titled “Statement of Qualifications”, and each response must be numbered and list all relevant experience, education, and training, including places of employment, dates, and duties performed. The SOQ must not exceed two pages in length and must not be smaller than 12 point font. Please describe your experience in designing, delivering, and evaluating training programs. Include an example of your success in keeping the training relevant to current organizational needs. Provide an example of when you utilized critical thinking skills to lead a work-related project or assignment and made a recommendation for an organization. Provide a specific example of the project or assignment, the recommendation, and the outcome. Describe how your education, training, experience, and skills best qualify you for the position. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 10/7/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC-449974 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development HCD Hiring Unit | JC-449974 651 Bannon Street (Lobby) Sacramento , CA 95811 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - Please see Statement of Qualifications section. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Experience developing and providing training services at an organizational level, including knowledge and experience implementing and maintaining Learning Management Systems. Knowledge of adult learning principles and instructional design models. Excellent oral and written communication skills. Excellent presentation and facilitation skills. Ability to provide high level of customer service. Ability to coach, train and develop others. Ability to effectively manage multiple priorities and competing deadlines. Ability to collect, track and report data. Excellent interpersonal skills. Excellent organizational and analytical skills. Knowledge of Microsoft Office Suite. Ability to work in a fast-paced environment and adapt to changing priorities and needs. Ability to take initiative, pro-actively develop solutions, and make sound decisions. Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. Effective July 1, 2024, HCD headquarters will be located at the May Lee State Office Complex (MLSOC), 651 Bannon Street, Sacramento CA 95811. The 17.3-acre site is designed to achieve zero net energy (ZNE) and zero net carbon (ZNC) through the use of State-purchased carbon-free green energy. Amenities will include various dining options, childcare center, fitness center, and much more! For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring Unit | JC-449974 (916) 263-6735 hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (916) 263-6735 medical.management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . CalCareers If you're new to the state application process please visit 3 Steps to a State Job . Visit the SOQ Checklist for Candidates for tips on completing a Statement of Qualifications. All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 10/7/2024
Department of Transportation (Caltrans) - Planning & Modal Program Management (PM²) Division
Sacramento County, California, United States
Job Description and Duties Under the general direction of the Senior Tribal Advisor, a Supervising Transportation Planner, the Staff Services Manager (SSM) I (Specialist) provides subject matter expertise and is responsible for administering the Caltrans' Tribal Employment Rights Ordinance (TERO) Program. The SSM I (Specialist) will oversee the implementation of Caltrans' TERO policy and work with District Native American Liaisons, project management staff, and tribal governments to develop Caltrans' TERO guidance documentation and templates for Memorandums of Understanding (MOUs) and reporting. The incumbent will lead and facilitate monthly TERO work-group meetings; train Divisions in effectively implementing TERO; review TERO MOUs to ensure alignment with Caltrans' policy; develop systems and support the tracking, evaluation, and documentation of TERO provisions and how well TERO provisions were adhered to by contractors; and collect data, conduct analysis, and provide recommendations to improve TERO implementation. PARF# 74-4-252/JC#446672 Eligibility for hire may be determined by your score on the Staff Services Manager I exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these position. To apply for the exam, please click here and search by typing in the classification title. T he Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job. https://forms.office.com/g/RyK102ty4G https://youtu.be/oC9wIp8QalI Apply today to join our team! We especially encourage applicants to check out our Caltrans Career Compass tool! The Caltrans Career Compass is a tool to assist and help candidates understand and succeed in applying to Caltrans positions. You will find additional information about the job in the Duty Statement . Working Conditions Position located in Sacramento, Sacramento County. This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate. New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. Minimum Requirements You will find the Minimum Requirements in the Class Specification. STAFF SERVICES MANAGER I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-446672 Position #(s): 900-074-4800-XXX Working Title: Tribal Advisor, Economic Development Classification: STAFF SERVICES MANAGER I $6,963.00 - $8,650.00 # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Facility: California Department of Transportation Department Information Caltrans Mission: Provide a safe and reliable transportation network that serves all people and respects the environment. Caltrans Vision: A brighter future for all through a world-class transportation network. The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not in spite of the diverse attributes of our workforce, but because of our diversity. Department Website: www.dot.ca.gov Frequently Asked Questions for an Applicant: http://dot.ca.gov/jobs/docs/faq-ct-applicants-081617.pdf Director’s EEO Policy : https://dot.ca.gov/programs/equal-employment-opportunity Director’s EEO Policy Statement: https://dot.ca.gov/programs/equal-employment-opportunity Special Requirements Possession of a valid driver’s license is required when operating a State owned or leased vehicle. Statement of Qualifications (SOQ) is required.Failure to submit a Statement of Qualifications will disqualify candidates from the hiring process. The SOQ must not exceed two (2) pages in length and written in no less than 12-point font. Each question must be addressed separately and in order. Failure to follow instructions properly may result in disqualification of your application. 1) Please describe your professional, educational, and lived experience as it relates to this position including, but not limited to, any experience you have working with Native American Tribal Governments/communities on tribal transportation programs, economic development, workforce development, planning, etc. 2) What constitutes meaningful tribal participation (in the context of economic development, planning, and or policy development)? Please describe any experience you have in this area.) 3) As the Tribal Advisor, Economic Development you will be responsible for building collaborative relationships with colleagues across Caltrans to implement the Caltrans Tribal Employment Right Ordinance program and advance economic opportunities for Native American communities. Provide examples from your work experience that demonstrates your ability to manage cross functional work and collaboratively achieve an objective. Cite the practices and processes you employed. 4) Provide examples from your work experience that highlight your ability to foster collaborative working relationships with external partners, particularly with tribal governments, community-based organizations, and/or community residents in under-served communities - with an emphasis on community economic development or workforce development. Cite the practices and processes you employed. 5) Summarize your experience developing or analyzing policies and highlight examples of creative or innovative policy solutions that you’ve contributed to in the areas of workforce development, community economic development, labor rights, or racial and/or social equity. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Here is a list of evaluation agencies: https://www.naces.org/members . Please redact birth dates and social security numbers. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 9/19/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Transportation Attn: Caltrans DHR Contact Certification Services MS-90 P O Box 168036 Sacramento , CA 95816-8036 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Transportation Caltrans DHR Contact Classification and Hiring Unit - ECOS 1727 30th Street, MS 90 Sacramento , CA 95816 Closed on weekends and State holidays. 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: The ability to work cooperatively with federal agencies, Tribal Governments, Caltrans staff, regional agencies, cities, counties, and other partner agencies. Previous experience working with Tribal Governments, Native American issues, and contracts is desirable. Knowledge of CA Native American cultures and of current Native American issues and legislation. Knowledge of TERO, tribal self-governance, and tribal development is desirable. The ability to represent the Department with internal and external partners and to maintain cooperative relationships with individuals and organizations in the daily conduct of business. The ability to work successfully both independently and as part of a team; to carry out assignments expeditiously and completely; to collect, develop, categorize, maintain, and summarize data; and to communicate clearly and effectively both verbally and in writing. Ability to analyze situations accurately and develop an effective course of action. The ability to take initiative and have strong leadership and communication skills to build and maintain diverse internal and external relationships. The ability to assess needs, develop work plans, establish and meet delivery time frames, report success, elevate challenges, and share progress with management. The ability to work independently and resolve issues while maintaining close attention to detail. The ability to be a self-starter and produce quality work within requested time frames with minimal supervision. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Human Resources Contact: Sarah Jones (530) 649-7564 sarah.jones@dot.ca.gov Hiring Unit Contact: Brenda Bweupe (279) 789-2030 PMPPARFS@dot.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Caltrans EEO Office (844) 368-3367 Ask.eeo@dot.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Important Applications Instructions The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-446672), PARF# 74-4-252 and title of the position (Insert Classification Title) must be included on the STD. 678 form. Electronic applications through your CalCareers account are highly recommended and encouraged. Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position. NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 9/19/2024
Aug 23, 2024
Full Time
Job Description and Duties Under the general direction of the Senior Tribal Advisor, a Supervising Transportation Planner, the Staff Services Manager (SSM) I (Specialist) provides subject matter expertise and is responsible for administering the Caltrans' Tribal Employment Rights Ordinance (TERO) Program. The SSM I (Specialist) will oversee the implementation of Caltrans' TERO policy and work with District Native American Liaisons, project management staff, and tribal governments to develop Caltrans' TERO guidance documentation and templates for Memorandums of Understanding (MOUs) and reporting. The incumbent will lead and facilitate monthly TERO work-group meetings; train Divisions in effectively implementing TERO; review TERO MOUs to ensure alignment with Caltrans' policy; develop systems and support the tracking, evaluation, and documentation of TERO provisions and how well TERO provisions were adhered to by contractors; and collect data, conduct analysis, and provide recommendations to improve TERO implementation. PARF# 74-4-252/JC#446672 Eligibility for hire may be determined by your score on the Staff Services Manager I exam. For those who do not have current eligibility (e.g., transfer, permissive reinstatement, or voluntary demotions) and/or who will be new to state civil services employment, you must be on the state examination list to be eligible for these position. To apply for the exam, please click here and search by typing in the classification title. T he Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Please take this 1-minute Caltrans Recruitment survey to tell us how you found out about this job. https://forms.office.com/g/RyK102ty4G https://youtu.be/oC9wIp8QalI Apply today to join our team! We especially encourage applicants to check out our Caltrans Career Compass tool! The Caltrans Career Compass is a tool to assist and help candidates understand and succeed in applying to Caltrans positions. You will find additional information about the job in the Duty Statement . Working Conditions Position located in Sacramento, Sacramento County. This position may be eligible for telework. The amount of telework is at the discretion of the Department and based on Caltrans’s evolving telework policy. Caltrans supports telework, recognizing that in-person attendance may be required based on operational needs. Employees are expected to be able to report to their worksites with minimum notification if an urgent need arises. The selected candidate will be required to commute to the headquartered location as needed to meet operational needs. Business travel may be required, and reimbursement considers an employee’s designated headquartered location, primary residence, and may be subject to CalHR regulations or applicable bargaining unit contract provisions. All commute expenses to the headquartered location will be the responsibility of the selected candidate. New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. Minimum Requirements You will find the Minimum Requirements in the Class Specification. STAFF SERVICES MANAGER I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-446672 Position #(s): 900-074-4800-XXX Working Title: Tribal Advisor, Economic Development Classification: STAFF SERVICES MANAGER I $6,963.00 - $8,650.00 # of Positions: Multiple Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Facility: California Department of Transportation Department Information Caltrans Mission: Provide a safe and reliable transportation network that serves all people and respects the environment. Caltrans Vision: A brighter future for all through a world-class transportation network. The Caltrans workforce is made up of diverse and unique individuals who contribute to our organizational success. Caltrans is about celebrating diversity, valuing one another, and recognizing that Caltrans is strong not in spite of the diverse attributes of our workforce, but because of our diversity. Department Website: www.dot.ca.gov Frequently Asked Questions for an Applicant: http://dot.ca.gov/jobs/docs/faq-ct-applicants-081617.pdf Director’s EEO Policy : https://dot.ca.gov/programs/equal-employment-opportunity Director’s EEO Policy Statement: https://dot.ca.gov/programs/equal-employment-opportunity Special Requirements Possession of a valid driver’s license is required when operating a State owned or leased vehicle. Statement of Qualifications (SOQ) is required.Failure to submit a Statement of Qualifications will disqualify candidates from the hiring process. The SOQ must not exceed two (2) pages in length and written in no less than 12-point font. Each question must be addressed separately and in order. Failure to follow instructions properly may result in disqualification of your application. 1) Please describe your professional, educational, and lived experience as it relates to this position including, but not limited to, any experience you have working with Native American Tribal Governments/communities on tribal transportation programs, economic development, workforce development, planning, etc. 2) What constitutes meaningful tribal participation (in the context of economic development, planning, and or policy development)? Please describe any experience you have in this area.) 3) As the Tribal Advisor, Economic Development you will be responsible for building collaborative relationships with colleagues across Caltrans to implement the Caltrans Tribal Employment Right Ordinance program and advance economic opportunities for Native American communities. Provide examples from your work experience that demonstrates your ability to manage cross functional work and collaboratively achieve an objective. Cite the practices and processes you employed. 4) Provide examples from your work experience that highlight your ability to foster collaborative working relationships with external partners, particularly with tribal governments, community-based organizations, and/or community residents in under-served communities - with an emphasis on community economic development or workforce development. Cite the practices and processes you employed. 5) Summarize your experience developing or analyzing policies and highlight examples of creative or innovative policy solutions that you’ve contributed to in the areas of workforce development, community economic development, labor rights, or racial and/or social equity. Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are basing your eligibility on education, you must include your unofficial transcript(s)/diploma for verification. Unofficial, original, or official sealed transcripts will be accepted and may be required upon appointment. Applicants with foreign transcripts/degrees must provide a transcript/degree U.S. equivalency report evaluation that indicates the number of units and degree to which the foreign coursework is equivalent. Here is a list of evaluation agencies: https://www.naces.org/members . Please redact birth dates and social security numbers. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 9/19/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list or LEAP eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Individuals who are eligible for a Training and Development assignment may also be considered for this position(s). Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Transportation Attn: Caltrans DHR Contact Certification Services MS-90 P O Box 168036 Sacramento , CA 95816-8036 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Transportation Caltrans DHR Contact Classification and Hiring Unit - ECOS 1727 30th Street, MS 90 Sacramento , CA 95816 Closed on weekends and State holidays. 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Statement of Qualifications (SOQ) is required. Please see the Special Requirements section for SOQ instructions. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: The ability to work cooperatively with federal agencies, Tribal Governments, Caltrans staff, regional agencies, cities, counties, and other partner agencies. Previous experience working with Tribal Governments, Native American issues, and contracts is desirable. Knowledge of CA Native American cultures and of current Native American issues and legislation. Knowledge of TERO, tribal self-governance, and tribal development is desirable. The ability to represent the Department with internal and external partners and to maintain cooperative relationships with individuals and organizations in the daily conduct of business. The ability to work successfully both independently and as part of a team; to carry out assignments expeditiously and completely; to collect, develop, categorize, maintain, and summarize data; and to communicate clearly and effectively both verbally and in writing. Ability to analyze situations accurately and develop an effective course of action. The ability to take initiative and have strong leadership and communication skills to build and maintain diverse internal and external relationships. The ability to assess needs, develop work plans, establish and meet delivery time frames, report success, elevate challenges, and share progress with management. The ability to work independently and resolve issues while maintaining close attention to detail. The ability to be a self-starter and produce quality work within requested time frames with minimal supervision. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position. Human Resources Contact: Sarah Jones (530) 649-7564 sarah.jones@dot.ca.gov Hiring Unit Contact: Brenda Bweupe (279) 789-2030 PMPPARFS@dot.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Caltrans EEO Office (844) 368-3367 Ask.eeo@dot.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Important Applications Instructions The State application (STD. 678) is required, and each section must be filled out completely and thoroughly. For mailed or hand delivered applications to be considered for this position, the Job Control number (JC-446672), PARF# 74-4-252 and title of the position (Insert Classification Title) must be included on the STD. 678 form. Electronic applications through your CalCareers account are highly recommended and encouraged. Candidates that meet the minimum qualifications based on possession of EDUCATION, LICENSE, OR CERTIFICATE must include a copy of your DEGREE/TRANSCRIPTS, LICENSE, or CERTIFICATE, along with your State application (STD. 678), to be considered for this position. NOTE: Do not submit the “Equal Employment Opportunity” questionnaire (page 5) with your completed State application (STD. 678). This page is for examination use only. Do not include any confidential information on any documents you submit for this job vacancy, such as your state application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number, birth date, driver’s license number, examination results, LEAP status, marital status, and age. The job application packet checklist is not required to apply for this position. Failure to follow these instructions may result in your application not being considered for this position. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 9/19/2024