CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Posting Expires: Open until filled. Salary Range:$52,681.41-$70,224.75 The mission of the Department of City Planning (DCP) is to enable high-quality, sustainable, and equitable growth and development of Atlanta by facilitating more options for travel, abundant housing for all people, thriving neighborhoods, exceptional design in architecture and public spaces, preservation of historic resources, innovative regulatory practices, safe and durable buildings, attentive customer service and public engagement in all our work. We advance that mission in the Office of Housing and Community Development (OHCD) by building trust, promoting healthy neighborhoods, and delivering high-quality community development programs. You will join a team of active and qualified professionals in the areas of affordable housing, neighborhood economic development, small business development, food systems, and city planning. Our team is passionate about this work and making the city a more equitable place. In this role, you lead the development and execution of key documents and studies which inform policies and decisions impacting neighborhoods across the city. You are a key team member with City Planning’s efforts to strengthen and invest in neighborhoods. MAJOR DUTIES AND RESPONSIBILITIES Lead the process of updating and in some cases reconceptualizing various publications produced by OHCD in recent years related to affordable housing, neighborhood change, and various tools needed to drive community revitalization. Gain an understanding of the data which can be used to help frame and communicate these stories. Become skilled in accessing and manipulating this data for storytelling purposes. Collaborate with colleagues to develop a deep understanding of their work and how to communicate the challenges and opportunities of various programs and initiatives to a broader audience. Assist the OHCD team in tracking program effectiveness, using goals and strategies to improve and address equity, community health, and sustainability. Use project and program management methods to scope work, create project plans, communicate with stakeholders, manage risks, monitor progress, improve processes, and manage resources. Develop a working knowledge of, and manage, program budgets and the procurement process. Cultivate good relationships with partners in other departments of city government, developers, civic leaders, and potential funders. Knowledge, Skills, And Abilities Knowledge of: community development best practices, including equity planning. technical writing to reach a range of audiences. local, state and federal data sources to help communicate trends and needs related to community development issues. principles of project and program management. local government structure, processes, purpose, and requirements. community-based and participatory models of community development. Skills: strong written and oral communication. detailed oriented and organized. flexible and adaptable team player. willing to learn, attend training, and ask for help. Microsoft Office 365. Adobe. Ability to: communicate complex ideas clearly and succinctly. administer reliable operations self-sufficiently with minimal supervision. use best practice and evidence-based interventions to improve program delivery. clear roadblocks in a way that improves relationships and systems. Minimum Qualifications Bachelor’s degree in public administration, urban planning, public policy, communications, or a related field with 3 years of professional experience. Preferred Education & Experience Master’s degree in public administration, urban planning, public policy, communications, or a related field with 3 years of professional experience. Closing Date/Time: 2024-10-16
Apr 17, 2024
Full Time
Posting Expires: Open until filled. Salary Range:$52,681.41-$70,224.75 The mission of the Department of City Planning (DCP) is to enable high-quality, sustainable, and equitable growth and development of Atlanta by facilitating more options for travel, abundant housing for all people, thriving neighborhoods, exceptional design in architecture and public spaces, preservation of historic resources, innovative regulatory practices, safe and durable buildings, attentive customer service and public engagement in all our work. We advance that mission in the Office of Housing and Community Development (OHCD) by building trust, promoting healthy neighborhoods, and delivering high-quality community development programs. You will join a team of active and qualified professionals in the areas of affordable housing, neighborhood economic development, small business development, food systems, and city planning. Our team is passionate about this work and making the city a more equitable place. In this role, you lead the development and execution of key documents and studies which inform policies and decisions impacting neighborhoods across the city. You are a key team member with City Planning’s efforts to strengthen and invest in neighborhoods. MAJOR DUTIES AND RESPONSIBILITIES Lead the process of updating and in some cases reconceptualizing various publications produced by OHCD in recent years related to affordable housing, neighborhood change, and various tools needed to drive community revitalization. Gain an understanding of the data which can be used to help frame and communicate these stories. Become skilled in accessing and manipulating this data for storytelling purposes. Collaborate with colleagues to develop a deep understanding of their work and how to communicate the challenges and opportunities of various programs and initiatives to a broader audience. Assist the OHCD team in tracking program effectiveness, using goals and strategies to improve and address equity, community health, and sustainability. Use project and program management methods to scope work, create project plans, communicate with stakeholders, manage risks, monitor progress, improve processes, and manage resources. Develop a working knowledge of, and manage, program budgets and the procurement process. Cultivate good relationships with partners in other departments of city government, developers, civic leaders, and potential funders. Knowledge, Skills, And Abilities Knowledge of: community development best practices, including equity planning. technical writing to reach a range of audiences. local, state and federal data sources to help communicate trends and needs related to community development issues. principles of project and program management. local government structure, processes, purpose, and requirements. community-based and participatory models of community development. Skills: strong written and oral communication. detailed oriented and organized. flexible and adaptable team player. willing to learn, attend training, and ask for help. Microsoft Office 365. Adobe. Ability to: communicate complex ideas clearly and succinctly. administer reliable operations self-sufficiently with minimal supervision. use best practice and evidence-based interventions to improve program delivery. clear roadblocks in a way that improves relationships and systems. Minimum Qualifications Bachelor’s degree in public administration, urban planning, public policy, communications, or a related field with 3 years of professional experience. Preferred Education & Experience Master’s degree in public administration, urban planning, public policy, communications, or a related field with 3 years of professional experience. Closing Date/Time: 2024-10-16
City of Costa Mesa, CA
Costa Mesa, California, United States
Description THE POSITION: The Economic and Development Services Director is a key member of the City Manager’s Executive Team who works directly with the Assistant City Manager as a public-facing ambassador. The Director plans, organizes, and oversees the department’s operations and programs. The Director is responsible for the City’s integrated development review processes, code enforcement, housing programs, and community and economic development activities. The Director will provide advice and assistance to the City Council and City Manager and is responsible for strategic planning for business growth and economic development; open space protection; neighborhood preservation and revitalization; community involvement in the planning process; land use planning, zoning and development regulations; integrated development and building plan review; community engagement and communications; personnel management; and fiscal and budget management. To achieve these tasks, the Director must be an enthusiastic, collaborative, and detailed-oriented individual, as well as an inclusive, visionary and strategic leader who confidently interacts with Council members, Commissioners, residents, developers, community stakeholders, businesses, and city staff. QUALIFICATIONS: To be successful in the position, the Economic and Development Services Director should have a background in, and knowledge of, California planning and zoning laws, land use planning and implementation, building and safety responsibilities, and experience with the California Environmental Quality Act (CEQA). As a leader of a large department with multiple disciplines, the Director must have a proven track record for prioritizing and managing a diverse workload and efficiently moving projects through the development process. This position also requires a combination of education and work experience relevant to performing the tasks carried out by an Economic and Development Services Director. The typical background includes graduation from a 4 year college or university with major course work in urban planning, public administration, or a related field and at least 3 to 5 years of extensive and progressively responsible experience 1) in the fields of urban planning, redevelopment, economic development and/or closely related fields; 2) as a Director or Assistant/Deputy Director, and as a supervisor; and 3) in a similarly complex community and organization. A Master’s degree and certification by the American Institute of Certified Planners (AICP) are also preferred. An equivalent combination of training, certification and experience may also be considered. The annual salary for the Economic and Development Services Director is up to $232,476 DOQ. The City offers an attractive benefits package, including CalPERS retirement. Please click on the below link for more information regarding this position and to view the recruitment brochure: Economic and Development Services Director This position is open until filled. The filing deadline is Friday, May 17, 2024. To apply for this exciting career opportunity, please visit www.peckhamandmckenney.com . Application materials will be screened in relation to the criteria described in this brochure. Candidates deemed to be the most highly qualified will be invited to participate in the selection process. Please contact Anton (Tony) Dahlerbruch at (310) 567-1554 should you have any questions regarding this position or the recruitment process. Please refer to the job flyer for benefits information. Closing Date/Time: Continuous
Apr 12, 2024
Full Time
Description THE POSITION: The Economic and Development Services Director is a key member of the City Manager’s Executive Team who works directly with the Assistant City Manager as a public-facing ambassador. The Director plans, organizes, and oversees the department’s operations and programs. The Director is responsible for the City’s integrated development review processes, code enforcement, housing programs, and community and economic development activities. The Director will provide advice and assistance to the City Council and City Manager and is responsible for strategic planning for business growth and economic development; open space protection; neighborhood preservation and revitalization; community involvement in the planning process; land use planning, zoning and development regulations; integrated development and building plan review; community engagement and communications; personnel management; and fiscal and budget management. To achieve these tasks, the Director must be an enthusiastic, collaborative, and detailed-oriented individual, as well as an inclusive, visionary and strategic leader who confidently interacts with Council members, Commissioners, residents, developers, community stakeholders, businesses, and city staff. QUALIFICATIONS: To be successful in the position, the Economic and Development Services Director should have a background in, and knowledge of, California planning and zoning laws, land use planning and implementation, building and safety responsibilities, and experience with the California Environmental Quality Act (CEQA). As a leader of a large department with multiple disciplines, the Director must have a proven track record for prioritizing and managing a diverse workload and efficiently moving projects through the development process. This position also requires a combination of education and work experience relevant to performing the tasks carried out by an Economic and Development Services Director. The typical background includes graduation from a 4 year college or university with major course work in urban planning, public administration, or a related field and at least 3 to 5 years of extensive and progressively responsible experience 1) in the fields of urban planning, redevelopment, economic development and/or closely related fields; 2) as a Director or Assistant/Deputy Director, and as a supervisor; and 3) in a similarly complex community and organization. A Master’s degree and certification by the American Institute of Certified Planners (AICP) are also preferred. An equivalent combination of training, certification and experience may also be considered. The annual salary for the Economic and Development Services Director is up to $232,476 DOQ. The City offers an attractive benefits package, including CalPERS retirement. Please click on the below link for more information regarding this position and to view the recruitment brochure: Economic and Development Services Director This position is open until filled. The filing deadline is Friday, May 17, 2024. To apply for this exciting career opportunity, please visit www.peckhamandmckenney.com . Application materials will be screened in relation to the criteria described in this brochure. Candidates deemed to be the most highly qualified will be invited to participate in the selection process. Please contact Anton (Tony) Dahlerbruch at (310) 567-1554 should you have any questions regarding this position or the recruitment process. Please refer to the job flyer for benefits information. Closing Date/Time: Continuous
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing An integral part of Housing leadership, the Research, Data and Systems (RDS) Division Director is responsible for leading the Department’s data strategies. This includes standardized data collection protocol and innovative management practices which empower the department and community partners to use data to improve service delivery and program performance. The RDS Division identifies and implements dynamic data tools for improved reporting, analytics, or communication. The Division Director will have knowledge of techniques and products to efficiently gather and report data for program compliance, funding opportunities, community engagement efforts and annual reporting. They will establish research and engagement methods to enhance programs and inform new initiatives. The RDS Division also operates the Landlord Engagement Unit which matches renters and landlords through a robust housing database to ensure fair and accessible housing is available. About Our Team Wake County’s Department of Housing Affordability and Community Revitalization goal is to ensure that quality affordable housing is available and accessible for all Wake County residents. As the population and economy continue to grow in Wake County, the need for affordable housing development and preservation increases. Not only do more units of affordable housing need to be built, housing services must be provided to support families and individuals to access or maintain safe, decent, affordable housing. Affordable housing is also critical to preserving Wake County’s economic competitiveness by offering housing for workers at all income levels, supporting housing stability and economic opportunity for its residents and furthering Wake County’s commitment to healthy and inclusive growth. The Department’s programs include: Community Revitalization, Development Financing, Homeless and Prevention Services, Emergency Shelter, Support Services and Permanent Supportive Housing. The Basics (Required Education and Experience) Bachelor's Degree in Research, Social Work, Public Administration, Business, Urban Planning or related field Six years of experience in research, policy and/or management analysis including at least two years of supervisory experience Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Master’s Degree in Research, Social Work, Public Administration, Business, Information Technology or related field How Will We Know You're 'The One'? Ability to provide effective department-wide leadership around data initiatives Demonstrated successful ability to generate and implement innovative solutions Manage several priorities simultaneously, as well as establish and meet deadlines Critical problem solving and analytical thinking skills to identify, negotiate and facilitate solutions Ability to monitor and collect research data to access accuracy, validity, integrity and analyze statistics and other data Ability to interpret and evaluate results and create reports and/or presentations Ability to use the results of strategic analysis to establish and commit to a course of action in order to accomplish long-range goals or the vision of the organization Ability to use efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness Ability to develop strategies using new technology to enhance decision making and understand the impact of technological change on the department About This Position Location: Waverly F. Akins Wake County Office Building Raleigh, NC 27602 Employment Type: Regular Work Schedule: Mon - Fri 8:30am - 5:15pm Hiring Range: 95,289 - 171,515 Market Range: 95,289.00 - 171,515.00 Posting Closing Date: 7:00 pm on 5/13/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Apr 23, 2024
What You'll Be Doing An integral part of Housing leadership, the Research, Data and Systems (RDS) Division Director is responsible for leading the Department’s data strategies. This includes standardized data collection protocol and innovative management practices which empower the department and community partners to use data to improve service delivery and program performance. The RDS Division identifies and implements dynamic data tools for improved reporting, analytics, or communication. The Division Director will have knowledge of techniques and products to efficiently gather and report data for program compliance, funding opportunities, community engagement efforts and annual reporting. They will establish research and engagement methods to enhance programs and inform new initiatives. The RDS Division also operates the Landlord Engagement Unit which matches renters and landlords through a robust housing database to ensure fair and accessible housing is available. About Our Team Wake County’s Department of Housing Affordability and Community Revitalization goal is to ensure that quality affordable housing is available and accessible for all Wake County residents. As the population and economy continue to grow in Wake County, the need for affordable housing development and preservation increases. Not only do more units of affordable housing need to be built, housing services must be provided to support families and individuals to access or maintain safe, decent, affordable housing. Affordable housing is also critical to preserving Wake County’s economic competitiveness by offering housing for workers at all income levels, supporting housing stability and economic opportunity for its residents and furthering Wake County’s commitment to healthy and inclusive growth. The Department’s programs include: Community Revitalization, Development Financing, Homeless and Prevention Services, Emergency Shelter, Support Services and Permanent Supportive Housing. The Basics (Required Education and Experience) Bachelor's Degree in Research, Social Work, Public Administration, Business, Urban Planning or related field Six years of experience in research, policy and/or management analysis including at least two years of supervisory experience Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Master’s Degree in Research, Social Work, Public Administration, Business, Information Technology or related field How Will We Know You're 'The One'? Ability to provide effective department-wide leadership around data initiatives Demonstrated successful ability to generate and implement innovative solutions Manage several priorities simultaneously, as well as establish and meet deadlines Critical problem solving and analytical thinking skills to identify, negotiate and facilitate solutions Ability to monitor and collect research data to access accuracy, validity, integrity and analyze statistics and other data Ability to interpret and evaluate results and create reports and/or presentations Ability to use the results of strategic analysis to establish and commit to a course of action in order to accomplish long-range goals or the vision of the organization Ability to use efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness Ability to develop strategies using new technology to enhance decision making and understand the impact of technological change on the department About This Position Location: Waverly F. Akins Wake County Office Building Raleigh, NC 27602 Employment Type: Regular Work Schedule: Mon - Fri 8:30am - 5:15pm Hiring Range: 95,289 - 171,515 Market Range: 95,289.00 - 171,515.00 Posting Closing Date: 7:00 pm on 5/13/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing We are currently seeking a Guest Services Technician to join the South Wilmington Street Center. The South Wilmington Street Center (SWSC) offers an array of support services to the homeless citizens of Wake County . The center has 234 beds that are utilized 365 days a year to assist homeless adult males in the community. SWSC provides more intense services through the Progressive Housing Program. These men are provided with support either through group interaction or individual one-on-one support from a Social Worker to assist them in obtaining self-sufficiency. These men are guaranteed a bed each day as they progress toward their goals and permanent housing. These men are also provided with 3 meals daily, breakfast, lunch, and dinner. Hygiene kits, a shower and laundry access, as well as outreach and engagement services from our staff. The Guest Services Technician provides outreach and on-site facility supervision and resident guidance. Job duties include: Manage the day to day operations of the shelter Admit/check guests into the facility and help to maintain a secure facility Provide routine monitoring of the entire facility via rounds, supervision of guests and facility maintenance Assist with activities of daily living Monitor and document behavior Provide quality guest services and other duties as may be assigned Work Schedule : Monday and Tuesday 11:00 pm - 7:45 am, Saturday and Sunday 7:00 pm - 7:45 am About Our Team Wake County Department of Housing’s goal is to ensure that quality affordable housing is available for all Wake County residents. As the population and economy continue to grow in Wake County, the need for affordable housing development and preservation increases. Not only do more units of affordable housing need to be built, but housing services must also be provided to support families and individuals to access or maintain safe, decent, affordable housing. Affordable housing is also critical to preserving Wake County’s economic competitiveness by offering housing for workers at all income levels, supporting housing stability and economic opportunity for its residents and furthering Wake County’s commitment to healthy and inclusive growth. The Department’s programs include Community Revitalization, Development Financing, Rental Assistance, Homeless Services, Community Outreach, Emergency Shelter and Permanent Supportive Housing. In partnership with the community, the Homeless Services team offers high quality and effective human services to persons who are experiencing homelessness or who are experiencing a housing crisis. The Basics (Required Education and Experience) High school diploma or GED No specific experience required Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Experience working with the homeless population Associate's Degree in a Human Services related field How Will We Know You're 'The One'? Ability to recognize and respect the value of individual differences of all those seeking services including those within the homeless population and those with physical and behavioral challenges Ability to convey information clearly and concisely both verbally and in writing to ensure that they understand the information and the message Ability to listen and respond appropriately to others Ability to utilize office equipment and other relevant technology (software and systems) to meet business needs including Microsoft Office (Excel and Word) and Homeless Management Information Systems Ability to follow instructions through a standard work process, check work for accuracy before completion of tasks, multitask and remain flexible with daily changing priorities in a fast paced environment Ability to observe, monitor, collect and record data and the ability to assess the accuracy, validity and integrity of the data Ability to accomplish tasks and processes accurately and completely with attention to detail About This Position Location: South Wilmington Street Center Raleigh, NC 27601 Employment Type: Regular Work Schedule: Monday & Tuesday 11:00pm -7:45am Saturday & Sunday 7:00pm - 7:45am Hiring Range: 19.64 - 28.17 Market Range: 17.07 - 28.17 Posting Closing Date: 7:00 pm on 5/13/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Apr 23, 2024
What You'll Be Doing We are currently seeking a Guest Services Technician to join the South Wilmington Street Center. The South Wilmington Street Center (SWSC) offers an array of support services to the homeless citizens of Wake County . The center has 234 beds that are utilized 365 days a year to assist homeless adult males in the community. SWSC provides more intense services through the Progressive Housing Program. These men are provided with support either through group interaction or individual one-on-one support from a Social Worker to assist them in obtaining self-sufficiency. These men are guaranteed a bed each day as they progress toward their goals and permanent housing. These men are also provided with 3 meals daily, breakfast, lunch, and dinner. Hygiene kits, a shower and laundry access, as well as outreach and engagement services from our staff. The Guest Services Technician provides outreach and on-site facility supervision and resident guidance. Job duties include: Manage the day to day operations of the shelter Admit/check guests into the facility and help to maintain a secure facility Provide routine monitoring of the entire facility via rounds, supervision of guests and facility maintenance Assist with activities of daily living Monitor and document behavior Provide quality guest services and other duties as may be assigned Work Schedule : Monday and Tuesday 11:00 pm - 7:45 am, Saturday and Sunday 7:00 pm - 7:45 am About Our Team Wake County Department of Housing’s goal is to ensure that quality affordable housing is available for all Wake County residents. As the population and economy continue to grow in Wake County, the need for affordable housing development and preservation increases. Not only do more units of affordable housing need to be built, but housing services must also be provided to support families and individuals to access or maintain safe, decent, affordable housing. Affordable housing is also critical to preserving Wake County’s economic competitiveness by offering housing for workers at all income levels, supporting housing stability and economic opportunity for its residents and furthering Wake County’s commitment to healthy and inclusive growth. The Department’s programs include Community Revitalization, Development Financing, Rental Assistance, Homeless Services, Community Outreach, Emergency Shelter and Permanent Supportive Housing. In partnership with the community, the Homeless Services team offers high quality and effective human services to persons who are experiencing homelessness or who are experiencing a housing crisis. The Basics (Required Education and Experience) High school diploma or GED No specific experience required Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Experience working with the homeless population Associate's Degree in a Human Services related field How Will We Know You're 'The One'? Ability to recognize and respect the value of individual differences of all those seeking services including those within the homeless population and those with physical and behavioral challenges Ability to convey information clearly and concisely both verbally and in writing to ensure that they understand the information and the message Ability to listen and respond appropriately to others Ability to utilize office equipment and other relevant technology (software and systems) to meet business needs including Microsoft Office (Excel and Word) and Homeless Management Information Systems Ability to follow instructions through a standard work process, check work for accuracy before completion of tasks, multitask and remain flexible with daily changing priorities in a fast paced environment Ability to observe, monitor, collect and record data and the ability to assess the accuracy, validity and integrity of the data Ability to accomplish tasks and processes accurately and completely with attention to detail About This Position Location: South Wilmington Street Center Raleigh, NC 27601 Employment Type: Regular Work Schedule: Monday & Tuesday 11:00pm -7:45am Saturday & Sunday 7:00pm - 7:45am Hiring Range: 19.64 - 28.17 Market Range: 17.07 - 28.17 Posting Closing Date: 7:00 pm on 5/13/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
WAKE COUNTY, NC
Raleigh, North Carolina, United States
What You'll Be Doing We are currently seeking a Guest Services Technician to join the South Wilmington Street Center. The South Wilmington Street Center (SWSC) offers an array of support services to the homeless citizens of Wake County . The center has 234 beds that are utilized 365 days a year to assist homeless adult males in the community. SWSC provides more intense services through the Progressive Housing Program. These men are provided with support either through group interaction or individual one-on-one support from a Social Worker to assist them in obtaining self-sufficiency. These men are guaranteed a bed each day as they progress toward their goals and permanent housing. These men are also provided with 3 meals daily, breakfast, lunch, and dinner. Hygiene kits, a shower and laundry access, as well as outreach and engagement services from our staff. The Guest Services Technician provides outreach and on-site facility supervision and resident guidance. Job duties include: Manage the day to day operations of the shelter Admit/check guests into the facility and help to maintain a secure facility Provide routine monitoring of the entire facility via rounds, supervision of guests and facility maintenance Assist with activities of daily living Monitor and document behavior Provide quality guest services and other duties as may be assigned NOTE: Work Schedule: Wednesday & Thursday 11:00pm - 7:45am, Saturday & Sunday 7:00pm - 7:45am About Our Team Wake County Department of Housing’s goal is to ensure that quality affordable housing is available for all Wake County residents. As the population and economy continue to grow in Wake County, the need for affordable housing development and preservation increases. Not only do more units of affordable housing need to be built, housing services must be provided to support families and individuals to access or maintain safe, decent, affordable housing. Affordable housing is also critical to preserving Wake County’s economic competitiveness by offering housing for workers at all income levels, supporting housing stability and economic opportunity for its residents and furthering Wake County’s commitment to healthy and inclusive growth. The Department’s programs include Community Revitalization, Development Financing, Rental Assistance, Homeless Services, Community Outreach, Emergency Shelter and Permanent Supportive Housing. The Basics (Required Education and Experience) High school diploma or GED No specific experience required Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Experience working with the homeless population Associate's Degree in a Human Services related field How Will We Know You're 'The One'? Ability to recognize and respect the value of individual differences of all those seeking services including those within the homeless population and those with physical and behavioral challenges Ability to convey information clearly and concisely both verbally and in writing to ensure that they understand the information and the message Ability to listens and respond appropriately to others Ability to utilize office equipment and other relevant technology (software and systems) to meet business needs including Microsoft Office (Excel and Word) and Homeless Management Information Systems Ability to follow instructions through a standard work process, check work for accuracy before completion of tasks, multitask and remain flexible with daily changing priorities in a fast paced environment Ability to observe, monitor, collect and record data and the ability to assess the accuracy, validity and integrity of the data Ability to accomplish tasks and processes accurately and completely with attention to detail About This Position Location: South Wilmington Street Center Raleigh, NC 27603 Employment Type: Regular Work Schedule: Wednesday & Thursday 11:00pm -7:45am Saturday & Sunday 7:00pm - 7:45am Hiring Range: 19.64 - 28.17 Market Range: 17.07 - 28.17 Posting Closing Date: 7:00 pm on 5/13/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Apr 23, 2024
What You'll Be Doing We are currently seeking a Guest Services Technician to join the South Wilmington Street Center. The South Wilmington Street Center (SWSC) offers an array of support services to the homeless citizens of Wake County . The center has 234 beds that are utilized 365 days a year to assist homeless adult males in the community. SWSC provides more intense services through the Progressive Housing Program. These men are provided with support either through group interaction or individual one-on-one support from a Social Worker to assist them in obtaining self-sufficiency. These men are guaranteed a bed each day as they progress toward their goals and permanent housing. These men are also provided with 3 meals daily, breakfast, lunch, and dinner. Hygiene kits, a shower and laundry access, as well as outreach and engagement services from our staff. The Guest Services Technician provides outreach and on-site facility supervision and resident guidance. Job duties include: Manage the day to day operations of the shelter Admit/check guests into the facility and help to maintain a secure facility Provide routine monitoring of the entire facility via rounds, supervision of guests and facility maintenance Assist with activities of daily living Monitor and document behavior Provide quality guest services and other duties as may be assigned NOTE: Work Schedule: Wednesday & Thursday 11:00pm - 7:45am, Saturday & Sunday 7:00pm - 7:45am About Our Team Wake County Department of Housing’s goal is to ensure that quality affordable housing is available for all Wake County residents. As the population and economy continue to grow in Wake County, the need for affordable housing development and preservation increases. Not only do more units of affordable housing need to be built, housing services must be provided to support families and individuals to access or maintain safe, decent, affordable housing. Affordable housing is also critical to preserving Wake County’s economic competitiveness by offering housing for workers at all income levels, supporting housing stability and economic opportunity for its residents and furthering Wake County’s commitment to healthy and inclusive growth. The Department’s programs include Community Revitalization, Development Financing, Rental Assistance, Homeless Services, Community Outreach, Emergency Shelter and Permanent Supportive Housing. The Basics (Required Education and Experience) High school diploma or GED No specific experience required Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Experience working with the homeless population Associate's Degree in a Human Services related field How Will We Know You're 'The One'? Ability to recognize and respect the value of individual differences of all those seeking services including those within the homeless population and those with physical and behavioral challenges Ability to convey information clearly and concisely both verbally and in writing to ensure that they understand the information and the message Ability to listens and respond appropriately to others Ability to utilize office equipment and other relevant technology (software and systems) to meet business needs including Microsoft Office (Excel and Word) and Homeless Management Information Systems Ability to follow instructions through a standard work process, check work for accuracy before completion of tasks, multitask and remain flexible with daily changing priorities in a fast paced environment Ability to observe, monitor, collect and record data and the ability to assess the accuracy, validity and integrity of the data Ability to accomplish tasks and processes accurately and completely with attention to detail About This Position Location: South Wilmington Street Center Raleigh, NC 27603 Employment Type: Regular Work Schedule: Wednesday & Thursday 11:00pm -7:45am Saturday & Sunday 7:00pm - 7:45am Hiring Range: 19.64 - 28.17 Market Range: 17.07 - 28.17 Posting Closing Date: 7:00 pm on 5/13/2024 What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.