PLACER COUNTY, CA
Auburn, California, United States
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION This classification is scheduled to receive a general wage increase of 4% in July 2024. The mission of the Placer County Clerk-Recorder-Elections Office is to provide courteous, timely and professional recording and elections services to the citizens, businesses and public agencies of the County, with the utmost integrity, transparency, consistency, fairness, legal compliance and cost effectiveness, using the trained and committed staff of the department and technology to advance operations. The County Clerk-Recorder-Elections Office is comprised of three units: Clerk, Recorder, and Elections. The eligible list established from this recruitment may be used to fill future vacancies in any of these areas, as well as both permanent and extra help/temporary positions. Typical duties when assigned to the Clerk’s Office are to issue birth, death and marriage vital record copies; perform civil marriages, including same sex marriages; and file fictitious business name statements. Typical duties when assigned to the Recorder’s Office are to examine documents for recording requirements, cashier transactions, scan and index documents, and process passport applications. Typical duties when assigned to the Elections Division are to process voter registration cards; process vote-by-mail requests and official ballots; survey and secure polling locations; recruit and train poll workers; file official candidate paperwork; conduct voter outreach programs; and conduct federal, state, and local elections. Election season typically results in the necessity to work some weekends, evenings, and County-observed holidays. Positions in Elections typically require a valid driver's license. This recruitment may also be used to fill other permanent or temporary/extra-help* vacancies as they arise. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform a wide variety of general clerical and specialized tasks within an assigned program area or work unit of the Clerk-Recorder - Elections Office, as assigned; to serve as a resource for information and assistance to the general public; and to perform other duties relative to assigned area of responsibility. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Clerk/Recorder/Elections Technician series. This class is distinguished from the Clerk/ Recorder/Elections Technician Journey by the performance of the more routine tasks and duties assigned to positions within the series. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Employees work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from higher level management or supervisory staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Perform general and specialized clerical duties related to assigned functional area; compile data; summarize and maintain a variety of reports, records, lists, and files. Process and verify a variety of documents including general and legal correspondence, memos and statistical reports. Serve as a resource to the general public; provide answers and information regarding processes and procedures for assigned area. Sort and file legal and general documents and records; maintain alphabetical, index, and cross-reference files. Operate standard office equipment including computers and supporting word processing, spreadsheet, or database programs. Provide and maintain quality customer service relationships with co-workers, other County employees, and the general public. Perform related duties as assigned. In addition to the above: When assigned to Clerk Services: Participate in the daily operations and workflow of the Clerk’s Office including, but not limited to: the filing of fictitious business names; issuance of marriage licenses, birth and death certificates, and other miscellaneous filings; and the collection of fees. Issue certified copies of vital records, maps, and other documents. Participate in the cashiering, indexing, scanning and verification of vital records, fictitious business records, registrations, fish and wildlife filings, and/or other related documents. Officiate and witness marriage ceremonies, or deputize members of the public to officiate ceremonies, in accordance with State law. Receive, review, verify and enter data on a variety of legal documents and records, including marriage licenses, birth certificates, death certificates, certificates of notary, registrations, Fish & Wildlife filings, notices of determination and fictitious business names; verify identity of applicant, determine appropriate categories of action to be initiated based upon the content of the documents and applicable laws and regulations; and apply the County seal to all applications. Copy documents from microfiche; distribute to appropriate personnel for processing. Copy, prepare, and scan records and documents; make CD’s of scanned documents; roll film for documents and maps that have been recorded. Maintain logs, files, and statistical information pertaining to documents processed. When assigned to Recording: Provide customer service over the phone and in person at the recording counters; perform cashiering services. Review legal documents to determine if the documents meet recording requirements. Respond to questions from the public regarding actions taken as a result of legal documents; explain the application of the Government Code or other statutes and regulations specifying actions to be taken as a result of the information provided; prepare correspondence to answer questions regarding actions taken based on information in the documents; process passport applications. Enter information into a computer system to initiate actions based on documents received and analyzed; apply proper codes for transactions. When assigned to Elections: Compile, maintain and file voter registration documents, materials and logs; update and maintain manuals, indexes, voter registrations and inventory control files; process vote-by-mail voter requests; enter new voter registration cards; change, cancel or remove records; return incomplete voter registration cards. Verify voter materials; review precinct rosters for duplicate voters and changes noted by precinct workers; make street and precinct changes based on information from other agencies or departments; change voters to correct precinct; verify petitions using the Election Management System. Provide support to election processes and procedures; recruit, train, and direct the work of precinct poll workers; visit prospective polling places to determine desirability of locations and ensure compliance with ADA requirements; update training materials. Ensure the provision of adequate supplies and materials; maintain supply inventory; assure prompt delivery of ballot containers; assure adequacy and proper operation of voting equipment; make emergency pick-up or delivery of voting supplies. Submit documents or reports to other agencies; create and maintain National Voter Registration Act records for reporting to the State and Federal government; sort, mail out, and process out-of-county notices to appropriate counties; enter data and generate reports. Proofread sample and official ballot materials and make corrections as needed. Assist candidates, officeholders and voters with questions and elections information. Process election cost invoices and claims for payment; balance and deposit revenue; collect candidate and district election fees. Collect and summarize election cost data; calculate and prepare billing for election services. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One year of general clerical experience. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Basic office methods and equipment including computer systems. Basic principles and procedures of record keeping and filing. Principles and practices of customer service. Proper telephone etiquette. Basic mathematic skills. English usage, spelling, grammar and punctuation. In addition to the above: When assigned to Clerk services: Learn the different types of licenses, certificates, registrations, and other filings associated with the Clerk’s Office. Learn the procedures and laws associated with officiating marriage ceremonies. When assigned to Recording: Learn basic understanding of the various types of recorded documents. Learn operational characteristics of microfilm cameras, printers and viewers; high speed, flatbed and wide format scanners; CD burners; and associated computerized processes. When assigned to Elections: Learn operating procedures of the polls and precinct desk. Learn operating procedures of an elections warehouse. Learn basic understanding of the election procedures and conducting elections. Learn operational characteristics of equipment and materials utilized in conducting elections. Ability to: On a continuous basis, sit at a desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; and lift light weight. Perform general clerical duties in assigned area of responsibility including maintenance of appropriate records and preparation of reports. Identify and interpret technical and numerical information. Understand the various documents to be processed and analyzed. Examine and verify check records, documents and data. Respond to requests and inquiries from the general public. Maintain security and confidentiality of restricted information. Type or enter data at a speed necessary for successful job performance. Perform routine mathematical calculations. Operate office equipment including computers and supporting software applications. Understand and follow oral and written instructions. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Learn pertinent federal, state, and local laws, codes, and regulations. Learn to review and examine documents to determine the appropriate actions to be taken based upon the requirements of applicable codes, statutes, and regulations. Learn specialized computer programs utilized in the election process. Learn to retrieve, store and remove information in a wide variety of manual and automated filing systems. Work in a warehouse setting, as needed, including loading/unloading vehicles, and distributing supplies and equipment. In addition to the above: When assigned to Clerk services: Learn to operate specialized scanning equipment, digital cameras, and multimedia equipment. Learn to officiate marriage ceremonies, witness ceremonies, and deputize members of the public to officiate ceremonies. When assigned to Recording: Prepare letters and correspondence. Ensure identification of applicants. Research discrepancies in applications. Read and understand manuals related to recording processing requirements. Learn to operate microfilm cameras, printers and viewers; various scanners and related equipment. Learn legal requirements for processing, recording, and filing official documents including birth and death certificates, marriage licenses, fictitious business names, passports, applications, official records, and related documents. Learn legal descriptions pertaining to vital statistics, property transfers, or descriptions of real property. Learn applicable sections of the Government Codes and rules and regulations pertaining to the transactions required by documents processed. Learn to process and record a large volume of documents with a high degree of accuracy. Learn to review various legal documents to determine appropriate processing When assigned to Elections: Respond to general questions from the public with respect to election processes, laws and policies. Operate optical and bar code scanners. Sort and file election documents in compliance with mandated standards. Monitor and order election materials and supplies. Operate elections equipment and materials. Learn the organization and operating details of the Office of Elections. Learn statutes and ordinances governing election procedures including California Election Code and other codes and statutes related to voter registration, vote by mail voting and canvassing procedures. Learn principles of the National Voter Registration Act. Learn methods and techniques of training precinct and poll workers. Learn to understand, interpret and apply provisions of the California Elections Code to specific situations. SELECTION PROCEDURE Online Written Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The online examination is tentatively scheduled for 6/4/24 through 6/6/24. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan Tentative Recruitment Timeline Minimum qualifications screening: week ending 5/17/24 Exam notices emailed: week ending 5/24/24 Online exam dates: 6/4/24 - 6/6/24 Exam results emailed: week of 6/17/24 Closing Date/Time: 5/13/2024 5:00:00 PM
Apr 30, 2024
Full Time
Introduction Placer County is comprised of over 1,400 square miles of beautiful and diverse geography, ranging from the residential and commercial areas of South Placer, through the historic foothill areas of Auburn, Foresthill, and Colfax, and to the County's jewel of the North Lake Tahoe basin. Placer is a great place to live, work, play, and learn! For more information about Placer County, please visit www.placer.ca.gov . POSITION INFORMATION This classification is scheduled to receive a general wage increase of 4% in July 2024. The mission of the Placer County Clerk-Recorder-Elections Office is to provide courteous, timely and professional recording and elections services to the citizens, businesses and public agencies of the County, with the utmost integrity, transparency, consistency, fairness, legal compliance and cost effectiveness, using the trained and committed staff of the department and technology to advance operations. The County Clerk-Recorder-Elections Office is comprised of three units: Clerk, Recorder, and Elections. The eligible list established from this recruitment may be used to fill future vacancies in any of these areas, as well as both permanent and extra help/temporary positions. Typical duties when assigned to the Clerk’s Office are to issue birth, death and marriage vital record copies; perform civil marriages, including same sex marriages; and file fictitious business name statements. Typical duties when assigned to the Recorder’s Office are to examine documents for recording requirements, cashier transactions, scan and index documents, and process passport applications. Typical duties when assigned to the Elections Division are to process voter registration cards; process vote-by-mail requests and official ballots; survey and secure polling locations; recruit and train poll workers; file official candidate paperwork; conduct voter outreach programs; and conduct federal, state, and local elections. Election season typically results in the necessity to work some weekends, evenings, and County-observed holidays. Positions in Elections typically require a valid driver's license. This recruitment may also be used to fill other permanent or temporary/extra-help* vacancies as they arise. *Temporary/Extra-help assignments are limited to 28 hours per week with a cap of 999 hours or 960 hours for CalPERS retired annuitants in a fiscal year and are not eligible for benefits. Extra-help appointments made from this eligible list may transition to permanent status, should vacancies arise. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform a wide variety of general clerical and specialized tasks within an assigned program area or work unit of the Clerk-Recorder - Elections Office, as assigned; to serve as a resource for information and assistance to the general public; and to perform other duties relative to assigned area of responsibility. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Clerk/Recorder/Elections Technician series. This class is distinguished from the Clerk/ Recorder/Elections Technician Journey by the performance of the more routine tasks and duties assigned to positions within the series. Since this class is typically used as a training class, employees may have only limited or no directly related work experience. Employees at this level are not expected to perform with the same independence of direction and judgment on matters allocated to the journey level. Employees work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from higher level management or supervisory staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Perform general and specialized clerical duties related to assigned functional area; compile data; summarize and maintain a variety of reports, records, lists, and files. Process and verify a variety of documents including general and legal correspondence, memos and statistical reports. Serve as a resource to the general public; provide answers and information regarding processes and procedures for assigned area. Sort and file legal and general documents and records; maintain alphabetical, index, and cross-reference files. Operate standard office equipment including computers and supporting word processing, spreadsheet, or database programs. Provide and maintain quality customer service relationships with co-workers, other County employees, and the general public. Perform related duties as assigned. In addition to the above: When assigned to Clerk Services: Participate in the daily operations and workflow of the Clerk’s Office including, but not limited to: the filing of fictitious business names; issuance of marriage licenses, birth and death certificates, and other miscellaneous filings; and the collection of fees. Issue certified copies of vital records, maps, and other documents. Participate in the cashiering, indexing, scanning and verification of vital records, fictitious business records, registrations, fish and wildlife filings, and/or other related documents. Officiate and witness marriage ceremonies, or deputize members of the public to officiate ceremonies, in accordance with State law. Receive, review, verify and enter data on a variety of legal documents and records, including marriage licenses, birth certificates, death certificates, certificates of notary, registrations, Fish & Wildlife filings, notices of determination and fictitious business names; verify identity of applicant, determine appropriate categories of action to be initiated based upon the content of the documents and applicable laws and regulations; and apply the County seal to all applications. Copy documents from microfiche; distribute to appropriate personnel for processing. Copy, prepare, and scan records and documents; make CD’s of scanned documents; roll film for documents and maps that have been recorded. Maintain logs, files, and statistical information pertaining to documents processed. When assigned to Recording: Provide customer service over the phone and in person at the recording counters; perform cashiering services. Review legal documents to determine if the documents meet recording requirements. Respond to questions from the public regarding actions taken as a result of legal documents; explain the application of the Government Code or other statutes and regulations specifying actions to be taken as a result of the information provided; prepare correspondence to answer questions regarding actions taken based on information in the documents; process passport applications. Enter information into a computer system to initiate actions based on documents received and analyzed; apply proper codes for transactions. When assigned to Elections: Compile, maintain and file voter registration documents, materials and logs; update and maintain manuals, indexes, voter registrations and inventory control files; process vote-by-mail voter requests; enter new voter registration cards; change, cancel or remove records; return incomplete voter registration cards. Verify voter materials; review precinct rosters for duplicate voters and changes noted by precinct workers; make street and precinct changes based on information from other agencies or departments; change voters to correct precinct; verify petitions using the Election Management System. Provide support to election processes and procedures; recruit, train, and direct the work of precinct poll workers; visit prospective polling places to determine desirability of locations and ensure compliance with ADA requirements; update training materials. Ensure the provision of adequate supplies and materials; maintain supply inventory; assure prompt delivery of ballot containers; assure adequacy and proper operation of voting equipment; make emergency pick-up or delivery of voting supplies. Submit documents or reports to other agencies; create and maintain National Voter Registration Act records for reporting to the State and Federal government; sort, mail out, and process out-of-county notices to appropriate counties; enter data and generate reports. Proofread sample and official ballot materials and make corrections as needed. Assist candidates, officeholders and voters with questions and elections information. Process election cost invoices and claims for payment; balance and deposit revenue; collect candidate and district election fees. Collect and summarize election cost data; calculate and prepare billing for election services. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: One year of general clerical experience. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate: May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Basic office methods and equipment including computer systems. Basic principles and procedures of record keeping and filing. Principles and practices of customer service. Proper telephone etiquette. Basic mathematic skills. English usage, spelling, grammar and punctuation. In addition to the above: When assigned to Clerk services: Learn the different types of licenses, certificates, registrations, and other filings associated with the Clerk’s Office. Learn the procedures and laws associated with officiating marriage ceremonies. When assigned to Recording: Learn basic understanding of the various types of recorded documents. Learn operational characteristics of microfilm cameras, printers and viewers; high speed, flatbed and wide format scanners; CD burners; and associated computerized processes. When assigned to Elections: Learn operating procedures of the polls and precinct desk. Learn operating procedures of an elections warehouse. Learn basic understanding of the election procedures and conducting elections. Learn operational characteristics of equipment and materials utilized in conducting elections. Ability to: On a continuous basis, sit at a desk for long periods of time; intermittently twist to reach equipment surrounding desk; perform simple grasping and fine manipulation; use telephone and write or use a keyboard to communicate through written means; and lift light weight. Perform general clerical duties in assigned area of responsibility including maintenance of appropriate records and preparation of reports. Identify and interpret technical and numerical information. Understand the various documents to be processed and analyzed. Examine and verify check records, documents and data. Respond to requests and inquiries from the general public. Maintain security and confidentiality of restricted information. Type or enter data at a speed necessary for successful job performance. Perform routine mathematical calculations. Operate office equipment including computers and supporting software applications. Understand and follow oral and written instructions. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Learn pertinent federal, state, and local laws, codes, and regulations. Learn to review and examine documents to determine the appropriate actions to be taken based upon the requirements of applicable codes, statutes, and regulations. Learn specialized computer programs utilized in the election process. Learn to retrieve, store and remove information in a wide variety of manual and automated filing systems. Work in a warehouse setting, as needed, including loading/unloading vehicles, and distributing supplies and equipment. In addition to the above: When assigned to Clerk services: Learn to operate specialized scanning equipment, digital cameras, and multimedia equipment. Learn to officiate marriage ceremonies, witness ceremonies, and deputize members of the public to officiate ceremonies. When assigned to Recording: Prepare letters and correspondence. Ensure identification of applicants. Research discrepancies in applications. Read and understand manuals related to recording processing requirements. Learn to operate microfilm cameras, printers and viewers; various scanners and related equipment. Learn legal requirements for processing, recording, and filing official documents including birth and death certificates, marriage licenses, fictitious business names, passports, applications, official records, and related documents. Learn legal descriptions pertaining to vital statistics, property transfers, or descriptions of real property. Learn applicable sections of the Government Codes and rules and regulations pertaining to the transactions required by documents processed. Learn to process and record a large volume of documents with a high degree of accuracy. Learn to review various legal documents to determine appropriate processing When assigned to Elections: Respond to general questions from the public with respect to election processes, laws and policies. Operate optical and bar code scanners. Sort and file election documents in compliance with mandated standards. Monitor and order election materials and supplies. Operate elections equipment and materials. Learn the organization and operating details of the Office of Elections. Learn statutes and ordinances governing election procedures including California Election Code and other codes and statutes related to voter registration, vote by mail voting and canvassing procedures. Learn principles of the National Voter Registration Act. Learn methods and techniques of training precinct and poll workers. Learn to understand, interpret and apply provisions of the California Elections Code to specific situations. SELECTION PROCEDURE Online Written Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The online examination is tentatively scheduled for 6/4/24 through 6/6/24. CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Selection Plan Tentative Recruitment Timeline Minimum qualifications screening: week ending 5/17/24 Exam notices emailed: week ending 5/24/24 Online exam dates: 6/4/24 - 6/6/24 Exam results emailed: week of 6/17/24 Closing Date/Time: 5/13/2024 5:00:00 PM
Description I Under general supervision, to learn and perform a variety of responsible support work in the preparation of assessment rolls, master property records, and personal property records; to learn provide support and assistance with the calculation of assessments and market values of property; and to do related work as required. II Under general supervision, to perform a variety of responsible support work in the preparation of assessment rolls, master property records, and personal property records; to provide support and assistance with the calculation of assessments and market values of property; and to do related work as required. III Under general supervision, to perform a variety of the more complex, specialized technical assessment support work in the preparation of assessment rolls, master property records, and personal property records; to provide support and assistance with the calculation of assessments and market values of property; and to do related work as required. DISTINGUISHING CHARACTERISTICS I This is the entry and first working level in the Assessment Clerk class series. Incumbents have responsibility for learning and performing a variety of support functions in the preparation of assessment rolls, master property records, personal property records, and the determination of property values. This class is distinguished from Assessment Clerk II by the fact that Assessment Clerk II's work on a more independent basis and are expected to be familiar with the policies and procedures of the Assessor's Office. When an incumbent in this class has demonstrated sufficient work skills and knowledge, as well as sound work habits, they may be promoted to the Assessment Clerk II level. II This is the fully experienced working level in the Assessment Clerk class series. Incumbents have responsibility for performing a variety of support functions in the preparation of assessment rolls, master property records, personal property records, and the determination of property values. This class is distinguished from Assessment Clerk I by the fact that Assessment Clerk I's work in a training and learning capacity. It is distinguished from Assessment Clerk III by the fact that Assessment Clerk III's are regularly given more complex, specialized assignments. Also, Assessment Clerk III's may serve in a lead and training capacity. III This is the experienced, advanced working level in the Assessment Clerk class series. Incumbents in this class perform the most complex support work for professional appraisal and/or auditing staff. Incumbents have responsibility for performing a variety of the more complex, technical assessment functions in the preparation of assessment rolls, master property records, personal property records, and the determination of property values. This class is distinguished from Assessment Clerk II by the assignment of more complex, specialized work requiring substantial knowledge of the policies and functions of the Assessor's Office and the ability to make decisions based on the analysis of legal and other documents being processed. REPORTS TO Assessors Office Manager CLASSIFICATIONS SUPERVISED This is not a supervisory class, although some lead direction may be provided for other staff. TYPICAL PHYSICAL REQUIREMENTS Sit, stand and walk for extended periods of time; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX. TYPICAL WORKING CONDITIONS Work is performed in an office environment; continuous contact with other staff and the public. Example of Duties (The following is used as a partial description and is not restrictive as to duties required.) I Learns and performs a variety of support work in the production of assessment rolls; Learns work procedures and receives, processes, and distributes property statements and exemption claims; Maintains and updates records and indexes regarding property ownership, mailing addresses, and tax area codes Inputs assessment related data into the computer system Learns and processes property transfers and prepares changes of ownership statements Assists the public with completion of forms Prepares and mails questionnaires and forms Maintains records and compiles information for reports Performs title searches Assists appraisal staff with developing records and maintaining contact with persons being audited Assists with the development of reports Provides information to the public in person and over the telephone. II Performs a variety of support work in the production of assessment rolls Receives, processes, and distributes property statements and exemption claims Maintains and updates records and indexes regarding property ownership, mailing addresses, and tax area codes Inputs assessment related data into the computer system Processes property transfers and prepares changes of ownership statements Assists the public with completion of forms Prepares and mails questionnaires and forms Maintains records and compiles information for reports Performs title searches Assists appraisal staff with developing records and maintaining contact with persons being audited Assists with the development of reports Provides information to the public in person and over the telephone. III Collects and verifies information relating to ownership, dates of sale, location, and cost of real and personal property Performs a variety of assignments related to property transfers, including determination of reappraisal codes in accordance with the Revenue and Taxation Code of California and other appropriate laws Contacts property owners, title companies, attorneys, and others to clarify legal ownership and reappraisal status of property Reviews, verifies, and corrects property owner information regarding construction costs and personal property Prepares business property statements for processing Calculates, records, and verifies timber and agricultural preserve land values Maintains logs of assessment roll values Researches information and establishes files for business valuations, exemptions, and a variety of property assessments Receives, processes, and distributes property statements and exemption claims Inputs assessment related data into the computer system Processes property transfers and prepares changes of ownership statements Assists with the development of reports; provides a variety of public information and assists the public with the processes and procedures of the Assessor's Office. Minimum Qualifications Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: I One year of previous financial and/or statistical record keeping work experience, preferably in a position requiring substantial public contact. II Two years of previous work experience in an Assessors Office equivalent to that of an Assessment Clerk I with San Benito County. III One year of previous Assessor's Office support work experience comparable to that of an Assessment Clerk II in San Benito County. Special Requirements Possession of, or ability to obtain a valid class C California Drivers License May be required to pass a fingerprint/background investigation. Knowledge Of/Ability To KNOWLEDGE OF: I Methods, and practices of record keeping. Good public relations techniques. Maintenance of files and information retrieval systems. Use of computers in maintaining records and information. Modern office methods and procedures. Correct English usage, spelling, grammar, and punctuation. II Functions, policies, and procedures of the County Assessor's Office. Codes and laws affecting ownership and appraisal of property. General knowledge of terminology, concepts, methods and procedures used in assessment/appraisal of property. Methods and practices of updating and maintaining assessment rolls. Good public relations techniques. Maintenance of files and information retrieval systems. Use of computers in maintaining records and information. Modern office methods and procedures. Correct English usage, spelling, grammar, and punctuation. III Functions, policies, and procedures of the Assessor's Office. Codes and laws affecting the ownership and appraisal of property. General knowledge of terminology, concepts, methods and procedures used in assessment/appraisal of property. Methods and practices of updating and maintaining assessment rolls. Good public relations techniques. Computers and software used in maintaining Assessor's Office records. Modern office methods and procedures. ABILITY TO: I Learn and perform a variety of Assessor's Office clerical support work. Follow oral and written directions. Read, understand, and apply pertinent codes, and rules in the assessment of property and record keeping work. Gather and organize data and information. Assist with the preparation of reports. Make mathematical calculations quickly and accurately. Work with computerized information systems and use a computer for maintaining and updating assessment roll and property information. Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the Assessor's Office. Establish and maintain cooperative working relationships. Type and or use word processing software at a speed necessary for successful job performance. Operate a personal computer and related software. II Perform a variety of Assessor's Office support work. Follow oral and written directions. Read, understand, and apply pertinent codes, and rules used in the assessment of property and assessment role maintenance work. Gather and organize data and information. Assist with the preparation of reports. Make mathematical calculations quickly and accurately. Work with computerized information systems and use a computer for maintaining and updating assessment roll and property information. Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the Assessor's Office. Establish and maintain cooperative working relationships. Type and or use word processing software at a speed necessary for successful job performance. Operate a personal computer and related software. III Perform a variety of complex, specialized Assessor's Office technical support work involving independent judgement. Follow oral and written directions. Read and understand codes, statutes, and information related to Assessor's Office support work and make decisions based on the analysis of legal documents processed by the Assessor's Office. Gather and organize data and information. Assist with the preparation of reports. Make mathematical calculations quickly and accurately. Work with computerized information systems and use a computer for maintaining and updating assessment roll and property information. Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the Assessor's Office. Establish and maintain cooperative working relationships. Type and/or use word processing software at a speed necessary for successful job performance. Selection Process: All completed applications and supplemental questionnaires will be reviewed. Depending upon the number of applicants who meet the minimum qualifications, the examination process may include a screening committee (pass/fail) and/or an oral examination (100%) which may include a written practical component to determine placement on the eligible list. In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. SAN BENITO COUNTY BENEFITS Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are paid bi-weekly. Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Maximum accruals may apply depending on the bargaining unit. 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Holidays: 13.5 holidays (including 3 floating) for most employees. Sick Leave: 15 days per year. Maximum accruals apply. Health Plan: Comprehensive medical and dental plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are also eligible to participate. Vision Plan: MES Vision Plan offered which offers exams, frames and lenses on a 12-24-24 basis. The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to FULL-TIME employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Any regular employee is eligible for up to a total of three (3) hours of counseling sessions within any six (6) month period per County employee. Up to a maximum of six (6) sessions per calendar year are allowed per family Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Two other VOLUNTARY life insurance plans available, including AD&D. Disability Insurance: General, Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. New Safety employees are covered by the safety full formula 2.7% at 57. Safety employees contribute 9% of the employee contribution. Safety employees do not participate in Social Security. Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. Additionaly, employees can enroll into a pre-tax cafeteria plan and flexible spending accounts including Unreimbursed Medical ($2500) and Dependent Care ($5000). Health, Dental and Vision Insurance Retirement Formula Local MISC 2% @ 62 for New PERS Members Social Security (non-safety) Vacation Based on Continued Years of Service Sick Leave 15 Days Annually Floating Holiday 457 Deferred Compensation Credit Union Flexible Spending Account Employee Assistance Program Group Life Insurance Additional Optional Life Insurances & AD&D Tuition Reimbursement 01 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 02 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 03 How many years of financial and/or statistical record keeping work experience do you have? 04 Do you have two years of previous work experience in an Assessors Office equivalent to that of an Assessment Clerk I with San Benito County? Yes No 05 Describe how your experience and training make you a good fit for this position. Required Question Closing Date/Time: 5/16/2024 5:00 PM Pacific
May 03, 2024
Full Time
Description I Under general supervision, to learn and perform a variety of responsible support work in the preparation of assessment rolls, master property records, and personal property records; to learn provide support and assistance with the calculation of assessments and market values of property; and to do related work as required. II Under general supervision, to perform a variety of responsible support work in the preparation of assessment rolls, master property records, and personal property records; to provide support and assistance with the calculation of assessments and market values of property; and to do related work as required. III Under general supervision, to perform a variety of the more complex, specialized technical assessment support work in the preparation of assessment rolls, master property records, and personal property records; to provide support and assistance with the calculation of assessments and market values of property; and to do related work as required. DISTINGUISHING CHARACTERISTICS I This is the entry and first working level in the Assessment Clerk class series. Incumbents have responsibility for learning and performing a variety of support functions in the preparation of assessment rolls, master property records, personal property records, and the determination of property values. This class is distinguished from Assessment Clerk II by the fact that Assessment Clerk II's work on a more independent basis and are expected to be familiar with the policies and procedures of the Assessor's Office. When an incumbent in this class has demonstrated sufficient work skills and knowledge, as well as sound work habits, they may be promoted to the Assessment Clerk II level. II This is the fully experienced working level in the Assessment Clerk class series. Incumbents have responsibility for performing a variety of support functions in the preparation of assessment rolls, master property records, personal property records, and the determination of property values. This class is distinguished from Assessment Clerk I by the fact that Assessment Clerk I's work in a training and learning capacity. It is distinguished from Assessment Clerk III by the fact that Assessment Clerk III's are regularly given more complex, specialized assignments. Also, Assessment Clerk III's may serve in a lead and training capacity. III This is the experienced, advanced working level in the Assessment Clerk class series. Incumbents in this class perform the most complex support work for professional appraisal and/or auditing staff. Incumbents have responsibility for performing a variety of the more complex, technical assessment functions in the preparation of assessment rolls, master property records, personal property records, and the determination of property values. This class is distinguished from Assessment Clerk II by the assignment of more complex, specialized work requiring substantial knowledge of the policies and functions of the Assessor's Office and the ability to make decisions based on the analysis of legal and other documents being processed. REPORTS TO Assessors Office Manager CLASSIFICATIONS SUPERVISED This is not a supervisory class, although some lead direction may be provided for other staff. TYPICAL PHYSICAL REQUIREMENTS Sit, stand and walk for extended periods of time; normal manual dexterity and eye-hand coordination; lift and move objects weighing up to 25 lbs.; corrected hearing and vision to normal range; verbal communication; use of office equipment, including computer, telephone, calculator, copiers, and FAX. TYPICAL WORKING CONDITIONS Work is performed in an office environment; continuous contact with other staff and the public. Example of Duties (The following is used as a partial description and is not restrictive as to duties required.) I Learns and performs a variety of support work in the production of assessment rolls; Learns work procedures and receives, processes, and distributes property statements and exemption claims; Maintains and updates records and indexes regarding property ownership, mailing addresses, and tax area codes Inputs assessment related data into the computer system Learns and processes property transfers and prepares changes of ownership statements Assists the public with completion of forms Prepares and mails questionnaires and forms Maintains records and compiles information for reports Performs title searches Assists appraisal staff with developing records and maintaining contact with persons being audited Assists with the development of reports Provides information to the public in person and over the telephone. II Performs a variety of support work in the production of assessment rolls Receives, processes, and distributes property statements and exemption claims Maintains and updates records and indexes regarding property ownership, mailing addresses, and tax area codes Inputs assessment related data into the computer system Processes property transfers and prepares changes of ownership statements Assists the public with completion of forms Prepares and mails questionnaires and forms Maintains records and compiles information for reports Performs title searches Assists appraisal staff with developing records and maintaining contact with persons being audited Assists with the development of reports Provides information to the public in person and over the telephone. III Collects and verifies information relating to ownership, dates of sale, location, and cost of real and personal property Performs a variety of assignments related to property transfers, including determination of reappraisal codes in accordance with the Revenue and Taxation Code of California and other appropriate laws Contacts property owners, title companies, attorneys, and others to clarify legal ownership and reappraisal status of property Reviews, verifies, and corrects property owner information regarding construction costs and personal property Prepares business property statements for processing Calculates, records, and verifies timber and agricultural preserve land values Maintains logs of assessment roll values Researches information and establishes files for business valuations, exemptions, and a variety of property assessments Receives, processes, and distributes property statements and exemption claims Inputs assessment related data into the computer system Processes property transfers and prepares changes of ownership statements Assists with the development of reports; provides a variety of public information and assists the public with the processes and procedures of the Assessor's Office. Minimum Qualifications Any combination of training and experience which would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: I One year of previous financial and/or statistical record keeping work experience, preferably in a position requiring substantial public contact. II Two years of previous work experience in an Assessors Office equivalent to that of an Assessment Clerk I with San Benito County. III One year of previous Assessor's Office support work experience comparable to that of an Assessment Clerk II in San Benito County. Special Requirements Possession of, or ability to obtain a valid class C California Drivers License May be required to pass a fingerprint/background investigation. Knowledge Of/Ability To KNOWLEDGE OF: I Methods, and practices of record keeping. Good public relations techniques. Maintenance of files and information retrieval systems. Use of computers in maintaining records and information. Modern office methods and procedures. Correct English usage, spelling, grammar, and punctuation. II Functions, policies, and procedures of the County Assessor's Office. Codes and laws affecting ownership and appraisal of property. General knowledge of terminology, concepts, methods and procedures used in assessment/appraisal of property. Methods and practices of updating and maintaining assessment rolls. Good public relations techniques. Maintenance of files and information retrieval systems. Use of computers in maintaining records and information. Modern office methods and procedures. Correct English usage, spelling, grammar, and punctuation. III Functions, policies, and procedures of the Assessor's Office. Codes and laws affecting the ownership and appraisal of property. General knowledge of terminology, concepts, methods and procedures used in assessment/appraisal of property. Methods and practices of updating and maintaining assessment rolls. Good public relations techniques. Computers and software used in maintaining Assessor's Office records. Modern office methods and procedures. ABILITY TO: I Learn and perform a variety of Assessor's Office clerical support work. Follow oral and written directions. Read, understand, and apply pertinent codes, and rules in the assessment of property and record keeping work. Gather and organize data and information. Assist with the preparation of reports. Make mathematical calculations quickly and accurately. Work with computerized information systems and use a computer for maintaining and updating assessment roll and property information. Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the Assessor's Office. Establish and maintain cooperative working relationships. Type and or use word processing software at a speed necessary for successful job performance. Operate a personal computer and related software. II Perform a variety of Assessor's Office support work. Follow oral and written directions. Read, understand, and apply pertinent codes, and rules used in the assessment of property and assessment role maintenance work. Gather and organize data and information. Assist with the preparation of reports. Make mathematical calculations quickly and accurately. Work with computerized information systems and use a computer for maintaining and updating assessment roll and property information. Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the Assessor's Office. Establish and maintain cooperative working relationships. Type and or use word processing software at a speed necessary for successful job performance. Operate a personal computer and related software. III Perform a variety of complex, specialized Assessor's Office technical support work involving independent judgement. Follow oral and written directions. Read and understand codes, statutes, and information related to Assessor's Office support work and make decisions based on the analysis of legal documents processed by the Assessor's Office. Gather and organize data and information. Assist with the preparation of reports. Make mathematical calculations quickly and accurately. Work with computerized information systems and use a computer for maintaining and updating assessment roll and property information. Deal tactfully and courteously with the public and other staff when explaining the functions and policies of the Assessor's Office. Establish and maintain cooperative working relationships. Type and/or use word processing software at a speed necessary for successful job performance. Selection Process: All completed applications and supplemental questionnaires will be reviewed. Depending upon the number of applicants who meet the minimum qualifications, the examination process may include a screening committee (pass/fail) and/or an oral examination (100%) which may include a written practical component to determine placement on the eligible list. In accordance with California Government Code section 3100, et., seq., all County of San Benito employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. SAN BENITO COUNTY BENEFITS Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are paid bi-weekly. Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Maximum accruals may apply depending on the bargaining unit. 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Holidays: 13.5 holidays (including 3 floating) for most employees. Sick Leave: 15 days per year. Maximum accruals apply. Health Plan: Comprehensive medical and dental plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are also eligible to participate. Vision Plan: MES Vision Plan offered which offers exams, frames and lenses on a 12-24-24 basis. The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to FULL-TIME employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Any regular employee is eligible for up to a total of three (3) hours of counseling sessions within any six (6) month period per County employee. Up to a maximum of six (6) sessions per calendar year are allowed per family Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Two other VOLUNTARY life insurance plans available, including AD&D. Disability Insurance: General, Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. New Safety employees are covered by the safety full formula 2.7% at 57. Safety employees contribute 9% of the employee contribution. Safety employees do not participate in Social Security. Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. Additionaly, employees can enroll into a pre-tax cafeteria plan and flexible spending accounts including Unreimbursed Medical ($2500) and Dependent Care ($5000). Health, Dental and Vision Insurance Retirement Formula Local MISC 2% @ 62 for New PERS Members Social Security (non-safety) Vacation Based on Continued Years of Service Sick Leave 15 Days Annually Floating Holiday 457 Deferred Compensation Credit Union Flexible Spending Account Employee Assistance Program Group Life Insurance Additional Optional Life Insurances & AD&D Tuition Reimbursement 01 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 02 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 03 How many years of financial and/or statistical record keeping work experience do you have? 04 Do you have two years of previous work experience in an Assessors Office equivalent to that of an Assessment Clerk I with San Benito County? Yes No 05 Describe how your experience and training make you a good fit for this position. Required Question Closing Date/Time: 5/16/2024 5:00 PM Pacific
City of Portland, Oregon
Portland, Oregon, United States
The Position The City Auditor’s Office is seeking a Hearings Clerk to serve in the quasi-judicial Hearings Office. The person selected for this role is responsible for providing highly detailed and time-sensitive administrative support to the Hearings Officers on code, appeal, tow, and land use hearings. Duties include reviewing initial violation files for completeness or errors, scheduling hearings, maintaining multiple deadlines and timeframes and contacting appropriate City personnel for various matters. Additional duties include explaining complex rules, regulations, policies and procedures to community members. The Hearings Clerk must have strong editing skills and attention to detail. The person in this position must be able to thrive in a small office environment and carry out individual hearing responsibilities with initiative and creativity while exercising sound judgment and problem-solving skills. As the sixth elected official in the City of Portland, the Auditor is independent of City Council and accountable only to the public. The Auditor’s Office ensures open and accountable government by providing impartial reviews and investigations, access to public information, and services to City government and the public. It employs over 50 people across six divisions. The Hearings Office conducts impartial administrative hearings and renders decisions in disputed legal matters. The Hearings Clerk position reports directly to the Chief Hearings Officer. The Hearings Clerk works both independently and collaboratively in a team environment with another Hearings Clerk and multiple Hearings Officers. This is a public facing role that works with the public and City stakeholders to provide navigation support through the hearing process from intake to final decision. The Hearings Office Clerk: 1. Provides complex secretarial and administrative support work for the Hearings Office, a quasi-judicial body; schedules and attends meetings or hearings; prepares agendas and all necessary supporting material; takes notes and prepares a final record of proceedings in the form of summary minutes. 2. Within the delegated scope of authority, employees routinely make decisions and determinations on behalf of the agency based on knowledge of applicable rules and regulations, and by applying general guidelines and instructions to specific problems and situations. 3. Maintains familiarity with the current status of business coming before the agency. 4. Receives inquiries by telephone, email and in person; responds to inquiries of a general or specific nature; provides information, schedules appointments, and handles routine matters personally, and refers other questions to appropriate authority; recognizes and explains to adversaries in interest the need to avoid ex-parte contact in the quasi-judicial process. 5. Develops and prepares a variety of reports, ordinances, press releases, correspondence, mailing lists and other documents. 6. Compiles and maintains case files; personnel, financial, statistical, inventory, and other important records; develops office forms and procedures; plans and coordinates office operations. 7. Arranges and schedules special meetings and events, such as field trips, annual retreats and multi-jurisdictional meetings, including coordination of accommodations, and transportation. 8. Maintains frequent contacts for official or commission with public and private executives, officials, and the news media where inaccurate or improper dissemination of information may have legal ramifications or seriously disrupt the agency's activities. Successful candidates will have: • Ability or experience to maintain the confidential integrity of restricted material and information. • Experience making independent judgments and decisions while working with minimal supervision. • Experience interpreting and applying complex rules, regulations, policies and procedures to a variety of situations. • Experience managing time and work under pressure to meet deadlines. • Experience using effective oral and written communication, including exercising courtesy, discretion and tact to minimize sometimes difficult public contact. • Establish and maintain effective working relationships with public and private officials, other employees, and the general public; perform basic math computations. • Skill or experience typing; operating a variety of office related equipment; utilizing word processing software and program-specific software. • Knowledge of or general familiarity with the hearings process and legal processes associated with them. The Auditor’s Office values a diverse workforce and a culture of equity and inclusion in delivering public services and everyday interactions in the workplace. The Office encourages candidates with experience working with a broad range of individuals and diverse communities to apply. To Qualify Candidates must have at a minimum any combination of education and experience equivalent to the following: Education/Training : High school diploma or GED; AND Experience : Three (3) years of related experience (e.g. court clerk, administrative support, secretarial work, executive assistance, etc.). Must be able to work half-time remotely from either Oregon or Washington including the maintaining of a home office space with adequate internet connection and service. Must also be able to work half-time in person in downtown Portland, Oregon or at alternative work site as determined by the Chief Hearings Officer. TO APPLY: Submit two documents: (1) A resume List professional and relevant volunteer experience; education and training; and the time periods for each. If you speak more than one language or have specialized skills, please list them. (2) Responses to Supplemental Questions Describe how you meet the following minimum qualifications, which are required to be successful in this position. Where possible, connect items in your resume and provide examples to demonstrate how you meet these qualifications. It is advised that you use the numbered list below to ensure you respond to each item for which you have relevant skills or experience. When uploading this document to your online application, select “other” document. Question 1 : Describe the attributes of a “good hearings clerk.” Which one is your greatest strength, and which one presents your greatest opportunity for growth? Question 2 : What is a strategy you have used to diffuse elevated or dissatisfied encounters telephonically? Question 3 : You processed a case decision for distribution, it has already been mailed out to the parties, and you realized you made a mistake. What do you do? (Connect items in your resume to demonstrate how you meet this qualification, when possible). Question 4 : Tell us about your ability to cultivate effective working relationships with different stakeholders, including managers, team members, and colleagues from different departments (Connect items in your resume to demonstrate how you meet this qualification, when possible). Question 5 : Tell us about your experience: as a member of a historically underrepresented group participating in government decision-making; ensuring equitable operations or program outcomes; making workplaces and/or public spaces more inclusive; or exposure to racial inequities and actions you took to help resolve them. If your experiences are different from those listed and you have a commitment to diversity, equity, and inclusion, please explain how you will manifest that commitment in this position. (Connect items in your resume to demonstrate how you meet this qualification, when possible). Question 6 (Optional) : If you meet the preferred qualification below , please briefly describe how. (Connect items in your resume to demonstrate how you meet this qualification, when possible). Experience within the field of law such as working with attorneys, paralegals, courts, or administrative hearings offices. The Recruitment Process Applicants must submit their resume and responses to supplemental questions through the City of Portland's online application system no later than 11:59 p.m. on the closing date. Emailed, mailed, or faxed applications will not be accepted. Your application materials should not exceed a total of five pages. Please do not include materials not requested. Recruitment Timeline (subject to change) Application period: April 22, 2024 through May 6, 2024 Applications reviewed: May 7, 2024 through May 19, 2024 First interviews: May 29, 2024 Second interviews: June 5, 2024 Job offer: June 10, 2024 Anticipated start date: July 1, 2024 (or later, if desired) Additional Information Salary range/Pay equity: Per the Oregon State Pay Equity Law, individual salaries are determined based on the experience and education listed in a candidate’s resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure an offer is reflective of all directly related and equivalent experience. Language pay differential: Auditor’s Office employees who speak one or more languages in addition to English, may be eligible to receive additional compensation if they qualify and use their language skills to assist the community. Employee benefits: The City of Portland is committed to offering medical, dental, vision, basic life, and long-term disability coverage that provides quality care, support and value to eligible employees and their family members. Additional benefits such as flexible spending accounts, supplemental life insurance and employee assistance program coverage are available to ensure employees have the appropriate tools to safeguard themselves and their family. The City of Portland participates in PERS, the Oregon Public Employee Retirement System. Find more information on the City of Portland's benefits here: https://www.portlandoregon.gov/bhr/60196 Civil Service : This position is a regular, full-time position represented by the American Federation of State, County and Municipal Employees (AFSCME) Local 189 and classified as a Fair Labor Standards Act (FLSA) NON-EXEMPT. It also is subject to the Human Resources Administrative Rules for the Auditor’s Office, City Charter, and Code. Work status: Non-citizen applicants must be authorized to work in the United States at the time of application. Work location: The position is based in the “1900 Building” located at, 1900 SW 4th Ave. The Auditor’s Office is currently operating in a hybrid schedule, with employees working at least 50% of their time in-person. Veteran’s preference: If you are requesting Veteran's Preference, attach a copy of your DD214 and/or Veteran's Administration letter stating your disability to your profile (if applicable), as well as checking the box identifying yourself as a Veteran. You must request Veteran's Preference AND include a copy of your documentation for each recruitment you apply for. Veteran's Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment. Equal employment opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Disability, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s) and would like to request a reasonable accommodation when applying for this job, contact Administrative Specialist Arianna Gazca at Arianna.Gazca@portlandoregon.gov . Technical assistance: If you have questions about how to apply or require any assistance in submitting your application, please contact Administrative Specialist Arianna Gazca at Arianna.Gazca@portlandoregon.gov . For more information about the Auditor’s Office: https://www.portlandoregon.gov/auditor/ A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 5/6/2024 11:59 PM Pacific
Apr 23, 2024
Full Time
The Position The City Auditor’s Office is seeking a Hearings Clerk to serve in the quasi-judicial Hearings Office. The person selected for this role is responsible for providing highly detailed and time-sensitive administrative support to the Hearings Officers on code, appeal, tow, and land use hearings. Duties include reviewing initial violation files for completeness or errors, scheduling hearings, maintaining multiple deadlines and timeframes and contacting appropriate City personnel for various matters. Additional duties include explaining complex rules, regulations, policies and procedures to community members. The Hearings Clerk must have strong editing skills and attention to detail. The person in this position must be able to thrive in a small office environment and carry out individual hearing responsibilities with initiative and creativity while exercising sound judgment and problem-solving skills. As the sixth elected official in the City of Portland, the Auditor is independent of City Council and accountable only to the public. The Auditor’s Office ensures open and accountable government by providing impartial reviews and investigations, access to public information, and services to City government and the public. It employs over 50 people across six divisions. The Hearings Office conducts impartial administrative hearings and renders decisions in disputed legal matters. The Hearings Clerk position reports directly to the Chief Hearings Officer. The Hearings Clerk works both independently and collaboratively in a team environment with another Hearings Clerk and multiple Hearings Officers. This is a public facing role that works with the public and City stakeholders to provide navigation support through the hearing process from intake to final decision. The Hearings Office Clerk: 1. Provides complex secretarial and administrative support work for the Hearings Office, a quasi-judicial body; schedules and attends meetings or hearings; prepares agendas and all necessary supporting material; takes notes and prepares a final record of proceedings in the form of summary minutes. 2. Within the delegated scope of authority, employees routinely make decisions and determinations on behalf of the agency based on knowledge of applicable rules and regulations, and by applying general guidelines and instructions to specific problems and situations. 3. Maintains familiarity with the current status of business coming before the agency. 4. Receives inquiries by telephone, email and in person; responds to inquiries of a general or specific nature; provides information, schedules appointments, and handles routine matters personally, and refers other questions to appropriate authority; recognizes and explains to adversaries in interest the need to avoid ex-parte contact in the quasi-judicial process. 5. Develops and prepares a variety of reports, ordinances, press releases, correspondence, mailing lists and other documents. 6. Compiles and maintains case files; personnel, financial, statistical, inventory, and other important records; develops office forms and procedures; plans and coordinates office operations. 7. Arranges and schedules special meetings and events, such as field trips, annual retreats and multi-jurisdictional meetings, including coordination of accommodations, and transportation. 8. Maintains frequent contacts for official or commission with public and private executives, officials, and the news media where inaccurate or improper dissemination of information may have legal ramifications or seriously disrupt the agency's activities. Successful candidates will have: • Ability or experience to maintain the confidential integrity of restricted material and information. • Experience making independent judgments and decisions while working with minimal supervision. • Experience interpreting and applying complex rules, regulations, policies and procedures to a variety of situations. • Experience managing time and work under pressure to meet deadlines. • Experience using effective oral and written communication, including exercising courtesy, discretion and tact to minimize sometimes difficult public contact. • Establish and maintain effective working relationships with public and private officials, other employees, and the general public; perform basic math computations. • Skill or experience typing; operating a variety of office related equipment; utilizing word processing software and program-specific software. • Knowledge of or general familiarity with the hearings process and legal processes associated with them. The Auditor’s Office values a diverse workforce and a culture of equity and inclusion in delivering public services and everyday interactions in the workplace. The Office encourages candidates with experience working with a broad range of individuals and diverse communities to apply. To Qualify Candidates must have at a minimum any combination of education and experience equivalent to the following: Education/Training : High school diploma or GED; AND Experience : Three (3) years of related experience (e.g. court clerk, administrative support, secretarial work, executive assistance, etc.). Must be able to work half-time remotely from either Oregon or Washington including the maintaining of a home office space with adequate internet connection and service. Must also be able to work half-time in person in downtown Portland, Oregon or at alternative work site as determined by the Chief Hearings Officer. TO APPLY: Submit two documents: (1) A resume List professional and relevant volunteer experience; education and training; and the time periods for each. If you speak more than one language or have specialized skills, please list them. (2) Responses to Supplemental Questions Describe how you meet the following minimum qualifications, which are required to be successful in this position. Where possible, connect items in your resume and provide examples to demonstrate how you meet these qualifications. It is advised that you use the numbered list below to ensure you respond to each item for which you have relevant skills or experience. When uploading this document to your online application, select “other” document. Question 1 : Describe the attributes of a “good hearings clerk.” Which one is your greatest strength, and which one presents your greatest opportunity for growth? Question 2 : What is a strategy you have used to diffuse elevated or dissatisfied encounters telephonically? Question 3 : You processed a case decision for distribution, it has already been mailed out to the parties, and you realized you made a mistake. What do you do? (Connect items in your resume to demonstrate how you meet this qualification, when possible). Question 4 : Tell us about your ability to cultivate effective working relationships with different stakeholders, including managers, team members, and colleagues from different departments (Connect items in your resume to demonstrate how you meet this qualification, when possible). Question 5 : Tell us about your experience: as a member of a historically underrepresented group participating in government decision-making; ensuring equitable operations or program outcomes; making workplaces and/or public spaces more inclusive; or exposure to racial inequities and actions you took to help resolve them. If your experiences are different from those listed and you have a commitment to diversity, equity, and inclusion, please explain how you will manifest that commitment in this position. (Connect items in your resume to demonstrate how you meet this qualification, when possible). Question 6 (Optional) : If you meet the preferred qualification below , please briefly describe how. (Connect items in your resume to demonstrate how you meet this qualification, when possible). Experience within the field of law such as working with attorneys, paralegals, courts, or administrative hearings offices. The Recruitment Process Applicants must submit their resume and responses to supplemental questions through the City of Portland's online application system no later than 11:59 p.m. on the closing date. Emailed, mailed, or faxed applications will not be accepted. Your application materials should not exceed a total of five pages. Please do not include materials not requested. Recruitment Timeline (subject to change) Application period: April 22, 2024 through May 6, 2024 Applications reviewed: May 7, 2024 through May 19, 2024 First interviews: May 29, 2024 Second interviews: June 5, 2024 Job offer: June 10, 2024 Anticipated start date: July 1, 2024 (or later, if desired) Additional Information Salary range/Pay equity: Per the Oregon State Pay Equity Law, individual salaries are determined based on the experience and education listed in a candidate’s resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure an offer is reflective of all directly related and equivalent experience. Language pay differential: Auditor’s Office employees who speak one or more languages in addition to English, may be eligible to receive additional compensation if they qualify and use their language skills to assist the community. Employee benefits: The City of Portland is committed to offering medical, dental, vision, basic life, and long-term disability coverage that provides quality care, support and value to eligible employees and their family members. Additional benefits such as flexible spending accounts, supplemental life insurance and employee assistance program coverage are available to ensure employees have the appropriate tools to safeguard themselves and their family. The City of Portland participates in PERS, the Oregon Public Employee Retirement System. Find more information on the City of Portland's benefits here: https://www.portlandoregon.gov/bhr/60196 Civil Service : This position is a regular, full-time position represented by the American Federation of State, County and Municipal Employees (AFSCME) Local 189 and classified as a Fair Labor Standards Act (FLSA) NON-EXEMPT. It also is subject to the Human Resources Administrative Rules for the Auditor’s Office, City Charter, and Code. Work status: Non-citizen applicants must be authorized to work in the United States at the time of application. Work location: The position is based in the “1900 Building” located at, 1900 SW 4th Ave. The Auditor’s Office is currently operating in a hybrid schedule, with employees working at least 50% of their time in-person. Veteran’s preference: If you are requesting Veteran's Preference, attach a copy of your DD214 and/or Veteran's Administration letter stating your disability to your profile (if applicable), as well as checking the box identifying yourself as a Veteran. You must request Veteran's Preference AND include a copy of your documentation for each recruitment you apply for. Veteran's Preference documentation must be submitted no later than 11:59 PM on the closing date of this recruitment. Equal employment opportunity: It is the policy of the City of Portland that no person shall be discriminated against based on race, religion, color, sex, marital status, family status, national origin, age, mental or physical disability, protected veteran status, sexual orientation, gender identity or source of income. The City values diversity and encourages everyone who is interested in employment with the City to apply. Disability, Pregnancy, and Religious Accommodations: If you identify as a person with a disability, are pregnant or nursing, or observe a religious practice(s) and would like to request a reasonable accommodation when applying for this job, contact Administrative Specialist Arianna Gazca at Arianna.Gazca@portlandoregon.gov . Technical assistance: If you have questions about how to apply or require any assistance in submitting your application, please contact Administrative Specialist Arianna Gazca at Arianna.Gazca@portlandoregon.gov . For more information about the Auditor’s Office: https://www.portlandoregon.gov/auditor/ A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 5/6/2024 11:59 PM Pacific
PLACER COUNTY, CA
Auburn, California, United States
Introduction The Eligible List resulting from this recruitment will be used specifically to fill vacancies within the Corrections Division of the Sheriff's Office. The Placer County Sheriff's Office Corrections Division is currently accepting applications for Administrative Legal Clerk - Entry and Administrative Legal Clerk - Journey . Please review individual job postings for the minimum qualifications required at each level. To participate at the entry level, journey level, or both, you must complete and submit separate applications for each recruitment: Administrative Legal Clerk - Entry #2024-12351-01 Administrative Legal Clerk - Journey #2024-12352-01 The Corrections Division (jail) of the Sheriff's Office is seeking several Administrative Legal Clerks. These positions perform a variety of administrative and clerical work and are responsible for working in warrants, booking, and the front office. In addition to base pay, positions in this division receive 5% Jail Incentive Pay, Night Shift Differential pay of 7.5% (when assigned to work the night shift), and a uniform allowance in the amount of $750 per year. This division requires working 12-hour shifts, including nights, weekends, and holidays. Positions are located in the jail at either the Auburn or South Placer facility. All jail shifts are rotational based on seniority. This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. Applicants who are hired as temporary/extra-help may be eligible to transition to permanent status. Temporary/extra-help positions are limited to 999 hours per fiscal year (960 hours for CalPERS retired annuitants). Extra-Help staff may not be required to work night, weekend, or holiday shifts. Online examinations will be scheduled throughout the year as applications are received. Qualified applicants will be notified of their testing date via email once the examination date has been scheduled. Review the Selection Procedure section to review the tentative testing dates. To be considered for the next screening cut-off in this recruitment, please submit your application materials Wednesday, June 19, 2024, at 5:00pm. The next testing session is tentatively scheduled for the Week of July 8, 2024. This classification is scheduled to receive a general wage increase of 4.0% in July 2024. POSITION INFORMATION For more information, please click here to view the detailed recruitment brochure. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform a wide variety of general and legal administrative, clerical and document processing duties related to the legal function and department assigned; to serve as initial contact to the public; and to support law enforcement with a variety of administrative tasks. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Administrative Legal Clerk series. Positions in this class typically have little or no directly related work experience and work under immediate supervision while learning job tasks. The Administrative Legal Clerk - Entry class is distinguished from the journey level by the performance of less than the full range of duties assigned to the journey level. Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from management or supervisory positions, and may receive functional and technical supervision from clerical and secretarial personnel. EXAMPLES OF ESSENTIAL DUTIES Essential duties may include, but are not limited to, the following: Perform general and legal clerical duties related to assigned functional area and department including compiling data for, summarizing and maintaining a variety of statistical logs, reports, records, lists and files. Review legal documents, arrests or incident records, probation reports, Coroner reports, citations, and files to identify inaccurate, inconsistent, and unclear information; notify appropriate staff to resolve issue. Process records requests; maintain and purge records and files consistent with department policies. Receive and log inmate property; release property to inmates and/or family members consistent with department policies. Enter, modify and cancel warrants. Fingerprint the public, arrestees, and inmates; register sex, arson, and gang offenders. Type, proofread and process a variety of documents including general and legal correspondence, memos, and statistical charts from rough draft. Act as a receptionist; answer the telephone and wait on the general public and other law enforcement agencies, receive and respond to requests for information regarding department and assigned program policies and procedures in accordance with legal requirements governing release of information. Issue, receive, type and process various legal applications, and other forms; process bookings and other jail related documents; transmit recorded information to State of California and other states. Collect and process fees and charges; process bails and permits. Schedule appointments as assigned. Perform a wide variety of clerical work including filing, checking and recording information on records. Sort and file legal and general documents and records, maintaining alphabetical, index, and cross-reference files. Maintain a variety of statistical records; check and tabulate statistical data; prepare routine statistical reports. Operate standard office equipment including word processing applications as assigned, may perform duties on computer spreadsheet programs; operate stand alone computer software programs or equipment as related to the legal obligation assigned. Compile data, summarize and maintain a variety of statistical logs, reports, records, lists and files. Operate and access automated criminal justice telecommunication information systems and subsystems. Screen for entrance/exit for visitors to and from secured areas. Enter, modify and retrieve data into local, state and national computer systems. Conduct record searches in a centralized data base. May be subpoenaed to testify in court. Receive, sort and distribute incoming and outgoing mail and packages. May act as secretary as necessary. Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service. When assigned to the jail, may process inmates into custody. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Tasks may involve extended periods of time at a keyboard or workstation. Positions may require traveling to and from other locations in a variety of outdoor weather conditions and lifting materials and supplies of light weight. Incumbents may work odd or unusual hours including nights, weekends, holidays and/or overtime and in proximity to inmates or defendants. Incumbents may be subject to periods of facility lockdown. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two years of clerical experience. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of customer service and reception. English usage, spelling, grammar, and punctuation. Mathematical calculations. Principles and practices of computer hardware and software including word processing, spreadsheets and database packages. Principles and practices of filing and record keeping. Ability to: On a continuous basis, sit at desk and/or stand at counter for long periods of time. Intermittently twist and reach office equipment; write or use keyboard to communicate through written means; perform simple grasping and fine manipulations; lift light weight. Intermittently review documents related to department operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain department policies and procedures to the public and staff. Work various shifts which include nights, weekends and holidays as assigned. Learn the organization, procedures and operating details of the County department to which assigned. Learn how to use word processing equipment. Perform routine legal clerical work including maintenance of appropriate records and preparation of reports. Verify and check files and data. Learn how to use a spread sheet and data base program on the computer. Understand and carry out both oral and written directions. Perform routine mathematical calculations. Maintain confidentiality. Deal tactfully and professionally with a variety of individuals. Establish and maintain effective working relationships with those contacted in the course of work. Use modern office equipment and computers. Type accurately at a speed of 45 words per minute. SELECTION PROCEDURE Written Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The written examinations have been tentatively scheduled for the following: Week of July 8, 2024 Week of September 23, 2024 Week of December 9, 2024 MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments from open eligible lists to positions in the classified service shall serve a probationary period of twelve (12) months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at amarthaler@placer.ca.gov or (530) 886-4664. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Introduction The Eligible List resulting from this recruitment will be used specifically to fill vacancies within the Corrections Division of the Sheriff's Office. The Placer County Sheriff's Office Corrections Division is currently accepting applications for Administrative Legal Clerk - Entry and Administrative Legal Clerk - Journey . Please review individual job postings for the minimum qualifications required at each level. To participate at the entry level, journey level, or both, you must complete and submit separate applications for each recruitment: Administrative Legal Clerk - Entry #2024-12351-01 Administrative Legal Clerk - Journey #2024-12352-01 The Corrections Division (jail) of the Sheriff's Office is seeking several Administrative Legal Clerks. These positions perform a variety of administrative and clerical work and are responsible for working in warrants, booking, and the front office. In addition to base pay, positions in this division receive 5% Jail Incentive Pay, Night Shift Differential pay of 7.5% (when assigned to work the night shift), and a uniform allowance in the amount of $750 per year. This division requires working 12-hour shifts, including nights, weekends, and holidays. Positions are located in the jail at either the Auburn or South Placer facility. All jail shifts are rotational based on seniority. This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. Applicants who are hired as temporary/extra-help may be eligible to transition to permanent status. Temporary/extra-help positions are limited to 999 hours per fiscal year (960 hours for CalPERS retired annuitants). Extra-Help staff may not be required to work night, weekend, or holiday shifts. Online examinations will be scheduled throughout the year as applications are received. Qualified applicants will be notified of their testing date via email once the examination date has been scheduled. Review the Selection Procedure section to review the tentative testing dates. To be considered for the next screening cut-off in this recruitment, please submit your application materials Wednesday, June 19, 2024, at 5:00pm. The next testing session is tentatively scheduled for the Week of July 8, 2024. This classification is scheduled to receive a general wage increase of 4.0% in July 2024. POSITION INFORMATION For more information, please click here to view the detailed recruitment brochure. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform a wide variety of general and legal administrative, clerical and document processing duties related to the legal function and department assigned; to serve as initial contact to the public; and to support law enforcement with a variety of administrative tasks. DISTINGUISHING CHARACTERISTICS This is the entry level class in the Administrative Legal Clerk series. Positions in this class typically have little or no directly related work experience and work under immediate supervision while learning job tasks. The Administrative Legal Clerk - Entry class is distinguished from the journey level by the performance of less than the full range of duties assigned to the journey level. Incumbents work under immediate supervision while learning job tasks, progressing to general supervision as procedures and processes of assigned area of responsibility are learned. SUPERVISION RECEIVED AND EXERCISED Receives immediate supervision from management or supervisory positions, and may receive functional and technical supervision from clerical and secretarial personnel. EXAMPLES OF ESSENTIAL DUTIES Essential duties may include, but are not limited to, the following: Perform general and legal clerical duties related to assigned functional area and department including compiling data for, summarizing and maintaining a variety of statistical logs, reports, records, lists and files. Review legal documents, arrests or incident records, probation reports, Coroner reports, citations, and files to identify inaccurate, inconsistent, and unclear information; notify appropriate staff to resolve issue. Process records requests; maintain and purge records and files consistent with department policies. Receive and log inmate property; release property to inmates and/or family members consistent with department policies. Enter, modify and cancel warrants. Fingerprint the public, arrestees, and inmates; register sex, arson, and gang offenders. Type, proofread and process a variety of documents including general and legal correspondence, memos, and statistical charts from rough draft. Act as a receptionist; answer the telephone and wait on the general public and other law enforcement agencies, receive and respond to requests for information regarding department and assigned program policies and procedures in accordance with legal requirements governing release of information. Issue, receive, type and process various legal applications, and other forms; process bookings and other jail related documents; transmit recorded information to State of California and other states. Collect and process fees and charges; process bails and permits. Schedule appointments as assigned. Perform a wide variety of clerical work including filing, checking and recording information on records. Sort and file legal and general documents and records, maintaining alphabetical, index, and cross-reference files. Maintain a variety of statistical records; check and tabulate statistical data; prepare routine statistical reports. Operate standard office equipment including word processing applications as assigned, may perform duties on computer spreadsheet programs; operate stand alone computer software programs or equipment as related to the legal obligation assigned. Compile data, summarize and maintain a variety of statistical logs, reports, records, lists and files. Operate and access automated criminal justice telecommunication information systems and subsystems. Screen for entrance/exit for visitors to and from secured areas. Enter, modify and retrieve data into local, state and national computer systems. Conduct record searches in a centralized data base. May be subpoenaed to testify in court. Receive, sort and distribute incoming and outgoing mail and packages. May act as secretary as necessary. Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service. When assigned to the jail, may process inmates into custody. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Tasks may involve extended periods of time at a keyboard or workstation. Positions may require traveling to and from other locations in a variety of outdoor weather conditions and lifting materials and supplies of light weight. Incumbents may work odd or unusual hours including nights, weekends, holidays and/or overtime and in proximity to inmates or defendants. Incumbents may be subject to periods of facility lockdown. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two years of clerical experience. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of customer service and reception. English usage, spelling, grammar, and punctuation. Mathematical calculations. Principles and practices of computer hardware and software including word processing, spreadsheets and database packages. Principles and practices of filing and record keeping. Ability to: On a continuous basis, sit at desk and/or stand at counter for long periods of time. Intermittently twist and reach office equipment; write or use keyboard to communicate through written means; perform simple grasping and fine manipulations; lift light weight. Intermittently review documents related to department operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain department policies and procedures to the public and staff. Work various shifts which include nights, weekends and holidays as assigned. Learn the organization, procedures and operating details of the County department to which assigned. Learn how to use word processing equipment. Perform routine legal clerical work including maintenance of appropriate records and preparation of reports. Verify and check files and data. Learn how to use a spread sheet and data base program on the computer. Understand and carry out both oral and written directions. Perform routine mathematical calculations. Maintain confidentiality. Deal tactfully and professionally with a variety of individuals. Establish and maintain effective working relationships with those contacted in the course of work. Use modern office equipment and computers. Type accurately at a speed of 45 words per minute. SELECTION PROCEDURE Written Examination (100%) After the posted filing deadline, qualified candidates will receive a notification via email when the examination is available. The online examination may include multiple choice, true/false, fill-in, matching, and/or essay type questions directly related to the required knowledge and abilities for this classification. Note: Candidates will have approximately three (3) calendar days from the date of notification to complete the online examination. Only one attempt will be permitted. The written examinations have been tentatively scheduled for the following: Week of July 8, 2024 Week of September 23, 2024 Week of December 9, 2024 MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments from open eligible lists to positions in the classified service shall serve a probationary period of twelve (12) months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at amarthaler@placer.ca.gov or (530) 886-4664. Closing Date/Time: Continuous
PLACER COUNTY, CA
Auburn, California, United States
Introduction The Eligible List resulting from this recruitment will be used specifically to fill vacancies within the Corrections Division of the Sheriff's Office. The Placer County Sheriff's Office Corrections Division is currently accepting applications for Administrative Legal Clerk - Entry and Administrative Legal Clerk - Journey . Please review individual job postings for the minimum qualifications required at each level. To participate at the entry level, journey level, or both, you must complete and submit separate applications for each recruitment: Administrative Legal Clerk - Entry #2024-12351-01 Administrative Legal Clerk - Journey #2024-12352-01 The Corrections Division (jail) of the Sheriff's Office is seeking several Administrative Legal Clerks. These positions perform a variety of administrative and clerical work and are responsible for working in warrants, booking, and the front office. In addition to base pay, positions in this division receive 5% Jail Incentive Pay, Night Shift Differential pay of 7.5% (when assigned to work the night shift), and a uniform allowance in the amount of $750 per year. This division requires working 12-hour shifts, including nights, weekends, and holidays. Positions are located in the jail at either the Auburn or South Placer facility. All jail shifts are rotational based on seniority. This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. Applicants who are hired as temporary/extra-help may be eligible to transition to permanent status. Temporary/extra-help positions are limited to 999 hours per fiscal year (960 hours for CalPERS retired annuitants). Extra-Help staff may not be required to work night, weekend, or holiday shifts. Applications for this recruitment will be screened on a bi-weekly basis. This classification is scheduled to receive a general wage increase of 4.0% in July 2024. POSITION INFORMATION For more information, please click here to view the detailed recruitment brochure. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform a wide variety of general and legal administrative, clerical and document processing duties related to the legal function and department assigned; to serve as initial contact to the public; and to support law enforcement with a variety of administrative tasks. DISTINGUISHING CHARACTERISTICS This is the full journey level class in the Administrative Legal Clerk series and is distinguished from the Administrative Legal Clerk - Entry level by the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise. Positions in this class are flexibly staffed and are normally filled by advancement from the Administrative Legal Clerk - Entry level. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from management or supervisory positions, and may receive functional and technical supervision from clerical and secretarial personnel. EXAMPLES OF ESSENTIAL DUTIES Essential duties may include, but are not limited to, the following: Perform general and legal clerical duties related to assigned functional area and department including compiling data for, summarizing and maintaining a variety of statistical logs, reports, records, lists and files. Review legal documents, arrests or incident records, probation reports, Coroner reports, citations, and files to identify inaccurate, inconsistent, and unclear information; notify appropriate staff to resolve issue. Process records requests; maintain and purge records and files consistent with department policies. Receive and log inmate property; release property to inmates and/or family members consistent with department policies. Enter, modify and cancel warrants. Fingerprint the public, arrestees, and inmates; register sex, arson, and gang offenders. Type, proofread and process a variety of documents including general and legal correspondence, memos, and statistical charts from rough draft. Act as a receptionist; answer the telephone and wait on the general public and other law enforcement agencies, receive and respond to requests for information regarding department and assigned program policies and procedures in accordance with legal requirements governing release of information. Issue, receive, type and process various legal applications, and other forms; process bookings and other jail related documents; transmit recorded information to State of California and other states. Collect and process fees and charges; process bails and permits. Schedule appointments as assigned. Perform a wide variety of clerical work including filing, checking and recording information on records. Sort and file legal and general documents and records, maintaining alphabetical, index, and cross-reference files. Maintain a variety of statistical records; check and tabulate statistical data; prepare routine statistical reports. Operate standard office equipment including word processing applications as assigned, may perform duties on computer spreadsheet programs; operate stand alone computer software programs or equipment as related to the legal obligation assigned. Compile data, summarize and maintain a variety of statistical logs, reports, records, lists and files. Operate and access automated criminal justice telecommunication information systems and subsystems. Screen for entrance/exit for visitors to and from secured areas. Enter, modify and retrieve data into local, state and national computer systems. Conduct record searches in a centralized data base. May be subpoenaed to testify in court. Receive, sort and distribute incoming and outgoing mail and packages. May act as secretary as necessary. Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service. When assigned to the jail, may process inmates into custody. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Tasks may involve extended periods of time at a keyboard or workstation. Positions may require traveling to and from other locations in a variety of outdoor weather conditions and lifting materials and supplies of light weight. Incumbents may work odd or unusual hours including nights, weekends, holidays and/or overtime and in proximity to inmates or defendants. Incumbents may be subject to periods of facility lockdown. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two years of experience performing duties comparable to that of an Administrative Legal Clerk - Entry for Placer County. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of customer service and reception. English usage, spelling, grammar, and punctuation. Mathematical calculations. Principles and practices of computer hardware and software including word processing, spreadsheets and database packages. Principles and practices of filing and record keeping. Ability to: On a continuous basis, sit at desk and/or stand at counter for long periods of time. Intermittently twist and reach office equipment; write or use keyboard to communicate through written means; perform simple grasping and fine manipulations; lift light weight. Intermittently review documents related to department operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain department policies and procedures to the public and staff. Work various shifts which include nights, weekends and holidays as assigned. Learn the organization, procedures and operating details of the County department to which assigned. Learn how to use word processing equipment. Perform routine legal clerical work including maintenance of appropriate records and preparation of reports. Verify and check files and data. Learn how to use a spread sheet and data base program on the computer. Understand and carry out both oral and written directions. Perform routine mathematical calculations. Maintain confidentiality. Deal tactfully and professionally with a variety of individuals. Establish and maintain effective working relationships with those contacted in the course of work. Use modern office equipment and computers. Type accurately at a speed of 45 words per minute. Organization, procedures and operating details of the County department to which assigned. Principles and practices of legal document processing. Legal terminology and forms. Independently perform legal clerical work. Interpret legal and reporting codes and statutes applicable to management of records. Retrieve, store and purge information in a wide variety of manual and automated filing systems, and maintain security and confidentiality of restricted information. Ensure thoroughness and accuracy when completing tasks. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments from open eligible lists to positions in the classified service shall serve a probationary period of twelve (12) months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at AMarthaler@Placer.ca.gov or (530) 886-4664. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Introduction The Eligible List resulting from this recruitment will be used specifically to fill vacancies within the Corrections Division of the Sheriff's Office. The Placer County Sheriff's Office Corrections Division is currently accepting applications for Administrative Legal Clerk - Entry and Administrative Legal Clerk - Journey . Please review individual job postings for the minimum qualifications required at each level. To participate at the entry level, journey level, or both, you must complete and submit separate applications for each recruitment: Administrative Legal Clerk - Entry #2024-12351-01 Administrative Legal Clerk - Journey #2024-12352-01 The Corrections Division (jail) of the Sheriff's Office is seeking several Administrative Legal Clerks. These positions perform a variety of administrative and clerical work and are responsible for working in warrants, booking, and the front office. In addition to base pay, positions in this division receive 5% Jail Incentive Pay, Night Shift Differential pay of 7.5% (when assigned to work the night shift), and a uniform allowance in the amount of $750 per year. This division requires working 12-hour shifts, including nights, weekends, and holidays. Positions are located in the jail at either the Auburn or South Placer facility. All jail shifts are rotational based on seniority. This continuous recruitment will remain open for the calendar year, or until the final filing date, whichever occurs first. The eligible list established from this continuous recruitment will expire by the end of the calendar year. Applicants will be eligible to reapply and take an examination if a new recruitment opens the following calendar year. Applicants who are hired as temporary/extra-help may be eligible to transition to permanent status. Temporary/extra-help positions are limited to 999 hours per fiscal year (960 hours for CalPERS retired annuitants). Extra-Help staff may not be required to work night, weekend, or holiday shifts. Applications for this recruitment will be screened on a bi-weekly basis. This classification is scheduled to receive a general wage increase of 4.0% in July 2024. POSITION INFORMATION For more information, please click here to view the detailed recruitment brochure. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Placer Public Employees Organization (PPEO) benefits . For more information regarding the benefits Placer County has to offer, please visit Placer County's Human Resources website. DEFINITION To perform a wide variety of general and legal administrative, clerical and document processing duties related to the legal function and department assigned; to serve as initial contact to the public; and to support law enforcement with a variety of administrative tasks. DISTINGUISHING CHARACTERISTICS This is the full journey level class in the Administrative Legal Clerk series and is distinguished from the Administrative Legal Clerk - Entry level by the ability to perform the full range of duties assigned with only occasional instruction or assistance as unusual or unique situations arise. Positions in this class are flexibly staffed and are normally filled by advancement from the Administrative Legal Clerk - Entry level. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from management or supervisory positions, and may receive functional and technical supervision from clerical and secretarial personnel. EXAMPLES OF ESSENTIAL DUTIES Essential duties may include, but are not limited to, the following: Perform general and legal clerical duties related to assigned functional area and department including compiling data for, summarizing and maintaining a variety of statistical logs, reports, records, lists and files. Review legal documents, arrests or incident records, probation reports, Coroner reports, citations, and files to identify inaccurate, inconsistent, and unclear information; notify appropriate staff to resolve issue. Process records requests; maintain and purge records and files consistent with department policies. Receive and log inmate property; release property to inmates and/or family members consistent with department policies. Enter, modify and cancel warrants. Fingerprint the public, arrestees, and inmates; register sex, arson, and gang offenders. Type, proofread and process a variety of documents including general and legal correspondence, memos, and statistical charts from rough draft. Act as a receptionist; answer the telephone and wait on the general public and other law enforcement agencies, receive and respond to requests for information regarding department and assigned program policies and procedures in accordance with legal requirements governing release of information. Issue, receive, type and process various legal applications, and other forms; process bookings and other jail related documents; transmit recorded information to State of California and other states. Collect and process fees and charges; process bails and permits. Schedule appointments as assigned. Perform a wide variety of clerical work including filing, checking and recording information on records. Sort and file legal and general documents and records, maintaining alphabetical, index, and cross-reference files. Maintain a variety of statistical records; check and tabulate statistical data; prepare routine statistical reports. Operate standard office equipment including word processing applications as assigned, may perform duties on computer spreadsheet programs; operate stand alone computer software programs or equipment as related to the legal obligation assigned. Compile data, summarize and maintain a variety of statistical logs, reports, records, lists and files. Operate and access automated criminal justice telecommunication information systems and subsystems. Screen for entrance/exit for visitors to and from secured areas. Enter, modify and retrieve data into local, state and national computer systems. Conduct record searches in a centralized data base. May be subpoenaed to testify in court. Receive, sort and distribute incoming and outgoing mail and packages. May act as secretary as necessary. Build and maintain positive working relationships with co-workers, other County employees and the public using principles of good customer service. When assigned to the jail, may process inmates into custody. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor office environment and controlled temperature conditions. Tasks may involve extended periods of time at a keyboard or workstation. Positions may require traveling to and from other locations in a variety of outdoor weather conditions and lifting materials and supplies of light weight. Incumbents may work odd or unusual hours including nights, weekends, holidays and/or overtime and in proximity to inmates or defendants. Incumbents may be subject to periods of facility lockdown. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Experience: Two years of experience performing duties comparable to that of an Administrative Legal Clerk - Entry for Placer County. Training: Equivalent to the completion of the twelfth grade. Required License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of customer service and reception. English usage, spelling, grammar, and punctuation. Mathematical calculations. Principles and practices of computer hardware and software including word processing, spreadsheets and database packages. Principles and practices of filing and record keeping. Ability to: On a continuous basis, sit at desk and/or stand at counter for long periods of time. Intermittently twist and reach office equipment; write or use keyboard to communicate through written means; perform simple grasping and fine manipulations; lift light weight. Intermittently review documents related to department operations; observe, identify and problem solve office operations and procedures; understand, interpret and explain department policies and procedures to the public and staff. Work various shifts which include nights, weekends and holidays as assigned. Learn the organization, procedures and operating details of the County department to which assigned. Learn how to use word processing equipment. Perform routine legal clerical work including maintenance of appropriate records and preparation of reports. Verify and check files and data. Learn how to use a spread sheet and data base program on the computer. Understand and carry out both oral and written directions. Perform routine mathematical calculations. Maintain confidentiality. Deal tactfully and professionally with a variety of individuals. Establish and maintain effective working relationships with those contacted in the course of work. Use modern office equipment and computers. Type accurately at a speed of 45 words per minute. Organization, procedures and operating details of the County department to which assigned. Principles and practices of legal document processing. Legal terminology and forms. Independently perform legal clerical work. Interpret legal and reporting codes and statutes applicable to management of records. Retrieve, store and purge information in a wide variety of manual and automated filing systems, and maintain security and confidentiality of restricted information. Ensure thoroughness and accuracy when completing tasks. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments from open eligible lists to positions in the classified service shall serve a probationary period of twelve (12) months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: General CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at AMarthaler@Placer.ca.gov or (530) 886-4664. Closing Date/Time: Continuous
City of Portland, Oregon
Portland, Oregon, United States
The Position Are you interested in criminal justice? Do you enjoy working in fast-paced environments and pride yourself on your excellent customer service? You may be the Police Desk Clerk we are looking for! About the Position: Job Appointment: Full Time, Regular Work Schedule: Some Police Desk Clerks work in a 24-hour facility, which may require working day, evening or night shifts, weekends and/or holidays in addition to emergency response. All Police Desk Clerks will work 4 days a week - 10 hour shifts (with 3 days off). Work Location: Current vacancies exist at the Central Precinct 1111 SW 2nd Ave Portland, OR. Benefits: Please check our benefits tab for an overview of benefits for this position. Union Representation: This position is represented by DCTU . External applicants start at Entry rate . For more information on the union agreement please visit https://www.portland.gov/bhr/employee-relations/labor-relations/labor-agreements Application Materials: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume. Position Summary: The City of Portland is currently seeking multiple Police Desk Clerks to join Portland Police Bureau. Police Desk Clerks assist sworn members of the Bureau by accessing and supplying confidential information and providing administrative support. Police Desk Clerks also assist the public both in person and via phone while remaining calm and providing excellent customer service. Situations may arise that are tense and de-escalation techniques are an essential function of the role. This essential classification requires a Law Enforcement Data Systems (LEDS) certification within three (3) months of hire. Training and certification will be done on site. Graduating high school seniors or GED candidates are encouraged to apply for this opportunity. As a Police Desk Clerk, you will: Provide extensive customer service to a variety of internal and external stakeholders with integrity and honesty; many of the contacts are sensitive, stressful, and confidential in nature. Assist sworn PPB members by accessing and supplying confidential information and administrative support utilizing RegJIN, LEDS, and other internal program systems. Perform multiple tasks and administrative support while dealing with frequent interruptions. Respond to inquiries and complaints both in person and over the phone. Access a variety of computer systems to provide support to officers and the public. Research, retrieve and report information as needed. Carry out individual responsibilities with initiative, independence, and sound judgement. Who you are: Excellent Communicator: You are an effective communicator. Organized : You can work on a multitude of tasks and understand/react to various situations in a fast-paced work environment. Punctual: You are reliable and punctual to regular work attendance. Empathetic: You can understand diverse perspectives and bring empathy within your work and communication style. Virtual Zoom Meet & Greet Opportunity Come meet the hiring manager and the senior recruiter! We'll be talking about this position’s duties and responsibilities, day to day, review the job announcement, how to apply, and answer questions you have about the position. To Be Determined - we will notify all applicants regarding the information session. Or, you can email karen.ehn@portlandoregon.gov to receive an emailed notification of date(s) and times. Have a Question? Contact Information Karen Ehn, Recruiter Bureau of Human Resources karen.ehn@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Ability to diffuse situations and resolving conflicts with difficult customers. Experience using multiple computer applications and databases to maintain files and research information. Ability to navigate and provide services to customer who may be distraught or upset. Experience communicating effectively in writing, over the phone, and in-person to provide accurate and detailed information to both internal and external stakeholders. Ability to work and adapt in an environment with changing priorities and frequent interruptions, and to be able to assess a situation using independent judgement. Ability to learn rules, regulations, and/or procedures to properly inform officers and the public. Applicants must also: Be able to successfully pass an in-depth background investigation. Be able to work any shift including days, evenings, nights, weekends, and holidays. The Recruitment Process Step 1: Apply online between 3/18/2024-6/24/2024 Required Application Materials: Resume Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in your responses to the supplemental questions. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. Do not attach materials not requested . E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Every Two Weeks An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Every Two Weeks Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. 1st Eligible List established the week of 04/01/2024 2nd Eligible list established the week of 04/15/2024 Step 4: Selection (Interview): ongoing during recruitment Hiring bureau will review and select candidates for an interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Contingent Offer of Employment : TBD Applicants who successfully pass the oral interview will receive a conditional offer for current/future vacancies which will advance you to the background investigation step. Step 6: Background Investigation: TBD Background Investigations for this position typically take 2-6 months to complete so you will want to plan accordingly. The information that will be required when you complete the Personal History Statement includes: Employment Information (past 10 years or back to age 17) Residential Information (past 10 years or back to age 17) Financial Information References (8 without using the same people as coworker or supervisor references) Family Member Information Driving History Past/Present Drug Use and/or Controlled Substances Criminal History Step 6: Start Date: TBD A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity An Equal Opportunity / Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 6/24/2024 11:59 PM Pacific
Mar 19, 2024
Full Time
The Position Are you interested in criminal justice? Do you enjoy working in fast-paced environments and pride yourself on your excellent customer service? You may be the Police Desk Clerk we are looking for! About the Position: Job Appointment: Full Time, Regular Work Schedule: Some Police Desk Clerks work in a 24-hour facility, which may require working day, evening or night shifts, weekends and/or holidays in addition to emergency response. All Police Desk Clerks will work 4 days a week - 10 hour shifts (with 3 days off). Work Location: Current vacancies exist at the Central Precinct 1111 SW 2nd Ave Portland, OR. Benefits: Please check our benefits tab for an overview of benefits for this position. Union Representation: This position is represented by DCTU . External applicants start at Entry rate . For more information on the union agreement please visit https://www.portland.gov/bhr/employee-relations/labor-relations/labor-agreements Application Materials: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume. Position Summary: The City of Portland is currently seeking multiple Police Desk Clerks to join Portland Police Bureau. Police Desk Clerks assist sworn members of the Bureau by accessing and supplying confidential information and providing administrative support. Police Desk Clerks also assist the public both in person and via phone while remaining calm and providing excellent customer service. Situations may arise that are tense and de-escalation techniques are an essential function of the role. This essential classification requires a Law Enforcement Data Systems (LEDS) certification within three (3) months of hire. Training and certification will be done on site. Graduating high school seniors or GED candidates are encouraged to apply for this opportunity. As a Police Desk Clerk, you will: Provide extensive customer service to a variety of internal and external stakeholders with integrity and honesty; many of the contacts are sensitive, stressful, and confidential in nature. Assist sworn PPB members by accessing and supplying confidential information and administrative support utilizing RegJIN, LEDS, and other internal program systems. Perform multiple tasks and administrative support while dealing with frequent interruptions. Respond to inquiries and complaints both in person and over the phone. Access a variety of computer systems to provide support to officers and the public. Research, retrieve and report information as needed. Carry out individual responsibilities with initiative, independence, and sound judgement. Who you are: Excellent Communicator: You are an effective communicator. Organized : You can work on a multitude of tasks and understand/react to various situations in a fast-paced work environment. Punctual: You are reliable and punctual to regular work attendance. Empathetic: You can understand diverse perspectives and bring empathy within your work and communication style. Virtual Zoom Meet & Greet Opportunity Come meet the hiring manager and the senior recruiter! We'll be talking about this position’s duties and responsibilities, day to day, review the job announcement, how to apply, and answer questions you have about the position. To Be Determined - we will notify all applicants regarding the information session. Or, you can email karen.ehn@portlandoregon.gov to receive an emailed notification of date(s) and times. Have a Question? Contact Information Karen Ehn, Recruiter Bureau of Human Resources karen.ehn@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Ability to diffuse situations and resolving conflicts with difficult customers. Experience using multiple computer applications and databases to maintain files and research information. Ability to navigate and provide services to customer who may be distraught or upset. Experience communicating effectively in writing, over the phone, and in-person to provide accurate and detailed information to both internal and external stakeholders. Ability to work and adapt in an environment with changing priorities and frequent interruptions, and to be able to assess a situation using independent judgement. Ability to learn rules, regulations, and/or procedures to properly inform officers and the public. Applicants must also: Be able to successfully pass an in-depth background investigation. Be able to work any shift including days, evenings, nights, weekends, and holidays. The Recruitment Process Step 1: Apply online between 3/18/2024-6/24/2024 Required Application Materials: Resume Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in your responses to the supplemental questions. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. Do not attach materials not requested . E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Every Two Weeks An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Step 3: Establishment of Eligible List: Every Two Weeks Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. 1st Eligible List established the week of 04/01/2024 2nd Eligible list established the week of 04/15/2024 Step 4: Selection (Interview): ongoing during recruitment Hiring bureau will review and select candidates for an interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Contingent Offer of Employment : TBD Applicants who successfully pass the oral interview will receive a conditional offer for current/future vacancies which will advance you to the background investigation step. Step 6: Background Investigation: TBD Background Investigations for this position typically take 2-6 months to complete so you will want to plan accordingly. The information that will be required when you complete the Personal History Statement includes: Employment Information (past 10 years or back to age 17) Residential Information (past 10 years or back to age 17) Financial Information References (8 without using the same people as coworker or supervisor references) Family Member Information Driving History Past/Present Drug Use and/or Controlled Substances Criminal History Step 6: Start Date: TBD A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity An Equal Opportunity / Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 6/24/2024 11:59 PM Pacific
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description THIS RECRUITMENT IS FOR A FULLY COMPETENT DISPATCHER CLERK WHO POSSESSES A VALID P.O.S.T. BASIC DISPATCHER CERTIFICATE OR HAS EXPERIENCE WORKING AS A DISPATCHER IN A LAW ENFORCEMENT AGENCY. Under general supervision, to receive and transmit radio and telephone communications in the Sheriffs Department via the County's 911 dispatch center; receive/process all emergency calls within the county; dispatch law enforcement and non-fire personnel and equipment as needed; perform a variety of clerical/stenographic duties; and does related work as required. Example of Duties Receive emergency calls from the public requesting sheriff, police, fire, medical, or other emergency service. Determine nature and location of emergency. Determine priorities and dispatch sheriff, police, ambulance or other emergency units as necessary and in accordance with established procedures including utilization of EMD to give pre-arrival instructions on medical calls including CPR and basic first aid. Receive and process 9-I-I emergency calls. Maintain contact with all units on assignment; monitor status and location of sheriff, police, and ambulance units; answer non-emergency calls for assistance; enter, update and retrieve information from a variety of computer systems. Receive requests for information regarding vehicular registration, driving records, and warrant information, and provide pertinent data. Monitor and assist numerous other departments within the county including District Attorney's Office, Probation Department, Road Department, Child Protective Services, Park Rangers, and Animal Control. Runs law enforcement communications equipment, including NCIC computer. Assigns case numbers and maintains daily logs; maintains various files. Checks files for required information. Appears in court as witness for departmental actions related to dispatch/responder matters. Maintains records for emergency disaster plans, updating manuals and OES policy references as required. Types, sorts and files a variety of materials. Prepares reports/departmental logs. Performs other related duties as required. Minimum Qualifications Knowledge of: Terminology and codes used in law enforcement, medical, fire and related emergency radio and telephone communications. County and city road systems, geography and areas of residential and commercial development. English usage, including proper use of vocabulary terms, spelling, grammar and punctuation. Skill and Ability to: Learn radio, telephone, dispatching skills and codes; speak clearly, distinctly and pleasantly; understand and follow written/oral directions; receive and transmit information in a professional manner; deal effectively with those who may be emotionally distraught; transmit information accurately and efficiently both orally and in writing; work calmly and effectively in a variety of situations; establish and main effective working relationships with others; learn law enforcement procedures and terms quickly. Successfully complete series of POST courses related to job requirements; and deal effectively and courteously with the general public. Assess and prioritize to determine appropriate response levels for law enforcement, medical, fire and other emergency situations. Operate a variety of communications equipment, including radio consoles, telephones and computer systems. Apply departmental and other procedures and policies to dispatching situations. Attend to multiple activities and sources of input simultaneously. Obtain information from individuals in emergency situations, including those who are emotionally distraught, angry, or difficult to understand. Remain calm and make rapid and sound independent judgment in stressful emergency situations. Communicate tactfully and effectively with the public, public safety personnel and others, including clear enunciation. TRAINING AND EXPERIENCE: Equivalent to graduation from high school and one (1) year of responsible experience dealing with the general public. Special Requirements Possession of a valid California driver's license. Willingness and availability to work variable shifts, including nights, weekends and holidays. Successfully attend and complete courses of instruction as required by departmental policies. Possession of 120 hours of Basic Dispatching and 40 hours Emergency Medical Dispatch training OR experience as a law enforcement dispatcher with the ability to obtain the required certificates within one year. Bargaining Unit 10 - Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $650.04 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Shelter Assistant. Uniform Allowance(Shirt): $200.04 per calendar year split into monthly payments. Qualifying Classifications : Animal Shelter Assistant Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month.
Mar 08, 2024
Full Time
Position Description THIS RECRUITMENT IS FOR A FULLY COMPETENT DISPATCHER CLERK WHO POSSESSES A VALID P.O.S.T. BASIC DISPATCHER CERTIFICATE OR HAS EXPERIENCE WORKING AS A DISPATCHER IN A LAW ENFORCEMENT AGENCY. Under general supervision, to receive and transmit radio and telephone communications in the Sheriffs Department via the County's 911 dispatch center; receive/process all emergency calls within the county; dispatch law enforcement and non-fire personnel and equipment as needed; perform a variety of clerical/stenographic duties; and does related work as required. Example of Duties Receive emergency calls from the public requesting sheriff, police, fire, medical, or other emergency service. Determine nature and location of emergency. Determine priorities and dispatch sheriff, police, ambulance or other emergency units as necessary and in accordance with established procedures including utilization of EMD to give pre-arrival instructions on medical calls including CPR and basic first aid. Receive and process 9-I-I emergency calls. Maintain contact with all units on assignment; monitor status and location of sheriff, police, and ambulance units; answer non-emergency calls for assistance; enter, update and retrieve information from a variety of computer systems. Receive requests for information regarding vehicular registration, driving records, and warrant information, and provide pertinent data. Monitor and assist numerous other departments within the county including District Attorney's Office, Probation Department, Road Department, Child Protective Services, Park Rangers, and Animal Control. Runs law enforcement communications equipment, including NCIC computer. Assigns case numbers and maintains daily logs; maintains various files. Checks files for required information. Appears in court as witness for departmental actions related to dispatch/responder matters. Maintains records for emergency disaster plans, updating manuals and OES policy references as required. Types, sorts and files a variety of materials. Prepares reports/departmental logs. Performs other related duties as required. Minimum Qualifications Knowledge of: Terminology and codes used in law enforcement, medical, fire and related emergency radio and telephone communications. County and city road systems, geography and areas of residential and commercial development. English usage, including proper use of vocabulary terms, spelling, grammar and punctuation. Skill and Ability to: Learn radio, telephone, dispatching skills and codes; speak clearly, distinctly and pleasantly; understand and follow written/oral directions; receive and transmit information in a professional manner; deal effectively with those who may be emotionally distraught; transmit information accurately and efficiently both orally and in writing; work calmly and effectively in a variety of situations; establish and main effective working relationships with others; learn law enforcement procedures and terms quickly. Successfully complete series of POST courses related to job requirements; and deal effectively and courteously with the general public. Assess and prioritize to determine appropriate response levels for law enforcement, medical, fire and other emergency situations. Operate a variety of communications equipment, including radio consoles, telephones and computer systems. Apply departmental and other procedures and policies to dispatching situations. Attend to multiple activities and sources of input simultaneously. Obtain information from individuals in emergency situations, including those who are emotionally distraught, angry, or difficult to understand. Remain calm and make rapid and sound independent judgment in stressful emergency situations. Communicate tactfully and effectively with the public, public safety personnel and others, including clear enunciation. TRAINING AND EXPERIENCE: Equivalent to graduation from high school and one (1) year of responsible experience dealing with the general public. Special Requirements Possession of a valid California driver's license. Willingness and availability to work variable shifts, including nights, weekends and holidays. Successfully attend and complete courses of instruction as required by departmental policies. Possession of 120 hours of Basic Dispatching and 40 hours Emergency Medical Dispatch training OR experience as a law enforcement dispatcher with the ability to obtain the required certificates within one year. Bargaining Unit 10 - Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $650.04 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Shelter Assistant. Uniform Allowance(Shirt): $200.04 per calendar year split into monthly payments. Qualifying Classifications : Animal Shelter Assistant Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month.
CLARK COUNTY, NV
Clark County - Las Vegas, Nevada, United States
ABOUT THE POSITION The Clark County District Attorney's Office is seeking qualified candidates to apply for the District Attorney Team Clerk position. This position provides difficult, complex, technical, specialized and confidential legal support to a team of attorneys in the Criminal Division of the Office of the District Attorney assigned to prosecute criminal cases in Justice Court and District Court. THIS RECRUITMENT IS LIMITED TO THE FIRST 250 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED. This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. Employment is contingent upon the results of a background investigation, which may include both a pre-and post-offer background check for positions within the District Attorney’s Office. MINIMUM REQUIREMENTS Education and Experience: Equivalent to graduation from high school and three (3) years of full-time experience in providing office support, two (2) years of which were in a court, legal, or similar environment requiring the use of legal terminology and the processing of legal documents. Professional level experience and/or education that has provided the skills and knowledge necessary to perform all job functions at this level may be substituted on a year-for-year basis. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Working Conditions: May require working evening, night, weekend and holiday shifts. Specific positions may be exposed to potentially difficult or dangerous individuals. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES Performs difficult, complex, technical and/or specialized confidential legal office support work, requiring the exercise of independent judgment, the application of technical skills, and a knowledge of court proceedings, legal processes, terminology, and documents related to criminal prosecution. Reviews and revises daily court calendar for Justice/District criminal court hearings; makes corrections and/or adjustments as required. Researches and assembles information from a variety of sources for court proceedings, completion of forms, or the preparation of reports; accesses county and/or statewide confidential computer data networks to obtain required information. Provides information to prosecuting attorneys, judges, defendants, legal counsel, public defender, the public, and other courtroom and County staff, requiring the use of judgment and the application of policies, rules or procedures. Responds to requests for information from outside entities, family members, victims, witnesses, and law enforcement personnel. Organizes, maintains, updates and purges various case, departmental or court files, records and logs. Using a personal computer, prepares forms, specialized documents, correspondence, and reports from drafts, notes, or brief instructions. Attends court proceedings, serving as clerk to prosecuting attorneys in criminal cases heard in District Court, Justice Court and Drug Court; prepares case files for court and ensures that all documents, evidence, and other materials are accurate and complete, organized and readily available prior to court proceeding; makes annotations in case files concerning issues such as outstanding fines, criminal history, other pending or current cases or indictments; apprises Deputy DA of special or unusual circumstances that may have an effect on the outcome of a case; reviews files for early settlement eligibility and forwards to Deputy DA for determination; prepares court orders and follows instructions issued by the presiding judge; assures that court orders are filed and certified. Maintains and/or manages multiple case management and other court technology systems, logs, and records; may prepare reports and/or other legal documents using a computer; reviews such reports and/or documents for accuracy and makes corrections as required. Processes incoming motions, discovery requests and other confidential and time sensitive documents. Reviews files for next day court proceedings; assures that all information is updated and that defendant has complied with previous court orders. Reviews legal or court documents, arrest or incident reports, files and cases to identify inaccurate, inconsistent and unclear codes, data and other information; notifies appropriate staff and participates in problem resolution; checks court and legal documents for proper authorization; obtains missing signatures or refers to appropriate staff for completion. Contributes to the efficiency and effectiveness of the team's service by offering suggestions and participating in team activity. Acts as receptionist and receives and screens visitors and telephone calls and directs the caller to the proper person or personally handles the call; operates standard office equipment. May provide assistance to other teams or serve as back-up to other DA Team Clerks as necessary. May train others in work procedures or direct the work of others on a project or relief basis. PHYSICAL DEMANDS Mobility to work in a typical office setting and use standard office equipment, strength to lift files weighing up to 25 pounds, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: 5/7/2024 5:01 PM Pacific
Apr 24, 2024
Full Time
ABOUT THE POSITION The Clark County District Attorney's Office is seeking qualified candidates to apply for the District Attorney Team Clerk position. This position provides difficult, complex, technical, specialized and confidential legal support to a team of attorneys in the Criminal Division of the Office of the District Attorney assigned to prosecute criminal cases in Justice Court and District Court. THIS RECRUITMENT IS LIMITED TO THE FIRST 250 APPLICATIONS RECEIVED AND WILL CLOSE WITHOUT NOTICE ONCE THAT NUMBER IS REACHED. This examination will establish an Open Competitive Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. Employment is contingent upon the results of a background investigation, which may include both a pre-and post-offer background check for positions within the District Attorney’s Office. MINIMUM REQUIREMENTS Education and Experience: Equivalent to graduation from high school and three (3) years of full-time experience in providing office support, two (2) years of which were in a court, legal, or similar environment requiring the use of legal terminology and the processing of legal documents. Professional level experience and/or education that has provided the skills and knowledge necessary to perform all job functions at this level may be substituted on a year-for-year basis. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Working Conditions: May require working evening, night, weekend and holiday shifts. Specific positions may be exposed to potentially difficult or dangerous individuals. Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES Performs difficult, complex, technical and/or specialized confidential legal office support work, requiring the exercise of independent judgment, the application of technical skills, and a knowledge of court proceedings, legal processes, terminology, and documents related to criminal prosecution. Reviews and revises daily court calendar for Justice/District criminal court hearings; makes corrections and/or adjustments as required. Researches and assembles information from a variety of sources for court proceedings, completion of forms, or the preparation of reports; accesses county and/or statewide confidential computer data networks to obtain required information. Provides information to prosecuting attorneys, judges, defendants, legal counsel, public defender, the public, and other courtroom and County staff, requiring the use of judgment and the application of policies, rules or procedures. Responds to requests for information from outside entities, family members, victims, witnesses, and law enforcement personnel. Organizes, maintains, updates and purges various case, departmental or court files, records and logs. Using a personal computer, prepares forms, specialized documents, correspondence, and reports from drafts, notes, or brief instructions. Attends court proceedings, serving as clerk to prosecuting attorneys in criminal cases heard in District Court, Justice Court and Drug Court; prepares case files for court and ensures that all documents, evidence, and other materials are accurate and complete, organized and readily available prior to court proceeding; makes annotations in case files concerning issues such as outstanding fines, criminal history, other pending or current cases or indictments; apprises Deputy DA of special or unusual circumstances that may have an effect on the outcome of a case; reviews files for early settlement eligibility and forwards to Deputy DA for determination; prepares court orders and follows instructions issued by the presiding judge; assures that court orders are filed and certified. Maintains and/or manages multiple case management and other court technology systems, logs, and records; may prepare reports and/or other legal documents using a computer; reviews such reports and/or documents for accuracy and makes corrections as required. Processes incoming motions, discovery requests and other confidential and time sensitive documents. Reviews files for next day court proceedings; assures that all information is updated and that defendant has complied with previous court orders. Reviews legal or court documents, arrest or incident reports, files and cases to identify inaccurate, inconsistent and unclear codes, data and other information; notifies appropriate staff and participates in problem resolution; checks court and legal documents for proper authorization; obtains missing signatures or refers to appropriate staff for completion. Contributes to the efficiency and effectiveness of the team's service by offering suggestions and participating in team activity. Acts as receptionist and receives and screens visitors and telephone calls and directs the caller to the proper person or personally handles the call; operates standard office equipment. May provide assistance to other teams or serve as back-up to other DA Team Clerks as necessary. May train others in work procedures or direct the work of others on a project or relief basis. PHYSICAL DEMANDS Mobility to work in a typical office setting and use standard office equipment, strength to lift files weighing up to 25 pounds, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: 5/7/2024 5:01 PM Pacific
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job The San Bernardino County Sheriff's Department is recruiting for Sheriff's Records Clerks who perform a variety of clerical assignments and support functions related to maintaining law enforcement records and handling public inquiries of a sensitive nature. Records Clerks must acquire specialized knowledge, certification, and training to operate a variety of systems and perform complex data entry including the use of various telecommunications systems, (CLETS) and warrant entries. Essential duties include processing money, receipts, fingerprints, and photographs; assisting deputies, attorneys, and other law enforcement agencies; ensuring the accuracy and appropriate dissemination of information to requesting agencies or individuals; and verifying or requesting information from other agencies. Positions are located in the San Bernardino Sheriff's Records office. For more detailed information, view the Sheriff's Records Clerk job description. CONDITIONS OF EMPLOYMENT 1) Background: Prior to appointment, applicants will be fingerprinted and must pass an extensive background investigation, including a polygraph examination. Applicants must not have been convicted of a felony. 2) Shift: Applicants must be available for all shifts; incumbents will be required to work rotating shifts, weekends, holidays, evenings, and may be required to assist after normal duty hours in emergency situations. Therefore, refusal of an assigned shift, location, or relocation may result in removal from the list or termination. Shift differentials and overtime compensation are available. 3) Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Applicants must meet one of the following options: Option A: One (1) year (full-time equivalent) of office clerical experience, with duties that include public contact, computer usage, phones and filing. Option B: Two (2) years as a Sheriff's Explorer. (Be sure to include experience in work history.) -- AND -- Availability: Applicants must be available for all shifts. -- AND -- Keyboarding/Typing speed: 35 wpm minimum corrected typing speed. NOTE: All experience must be listed in the work experience section of the application and duties clearly described. Applications will be reviewed "as is" and you will not have an opportunity to change or provide additional information. Resumes are not reviewed to determine minimum qualifications. Desired Qualifications Experience within a law enforcement agency utilizing a variety of agency systems including warrants, jail management, records imaging, and state and federal telecommunications applications such as JIMS, CLETS and NCIC. Selection Process Examination: Candidates who meet the minimum qualifications will be invited to take the online written assessment . The assessment will consist of an evaluation of skills and knowledge in the following areas: Proofreading and Data Comparison Office Procedures and Computer usage Basic Arithmetic and Cashiering Public Contact and Interpersonal Skills Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by the filing deadline . Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete your application and consider having your profile created and or updated before applying for the position. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted , you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the selection process will be via email . Applicants are encouraged to check their e-mails frequently to obtain any correspondence associated with this recruitment. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Clerical Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 5/17/2024 5:00 PM Pacific
May 05, 2024
Full Time
The Job The San Bernardino County Sheriff's Department is recruiting for Sheriff's Records Clerks who perform a variety of clerical assignments and support functions related to maintaining law enforcement records and handling public inquiries of a sensitive nature. Records Clerks must acquire specialized knowledge, certification, and training to operate a variety of systems and perform complex data entry including the use of various telecommunications systems, (CLETS) and warrant entries. Essential duties include processing money, receipts, fingerprints, and photographs; assisting deputies, attorneys, and other law enforcement agencies; ensuring the accuracy and appropriate dissemination of information to requesting agencies or individuals; and verifying or requesting information from other agencies. Positions are located in the San Bernardino Sheriff's Records office. For more detailed information, view the Sheriff's Records Clerk job description. CONDITIONS OF EMPLOYMENT 1) Background: Prior to appointment, applicants will be fingerprinted and must pass an extensive background investigation, including a polygraph examination. Applicants must not have been convicted of a felony. 2) Shift: Applicants must be available for all shifts; incumbents will be required to work rotating shifts, weekends, holidays, evenings, and may be required to assist after normal duty hours in emergency situations. Therefore, refusal of an assigned shift, location, or relocation may result in removal from the list or termination. Shift differentials and overtime compensation are available. 3) Sponsorship: Please note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Applicants must meet one of the following options: Option A: One (1) year (full-time equivalent) of office clerical experience, with duties that include public contact, computer usage, phones and filing. Option B: Two (2) years as a Sheriff's Explorer. (Be sure to include experience in work history.) -- AND -- Availability: Applicants must be available for all shifts. -- AND -- Keyboarding/Typing speed: 35 wpm minimum corrected typing speed. NOTE: All experience must be listed in the work experience section of the application and duties clearly described. Applications will be reviewed "as is" and you will not have an opportunity to change or provide additional information. Resumes are not reviewed to determine minimum qualifications. Desired Qualifications Experience within a law enforcement agency utilizing a variety of agency systems including warrants, jail management, records imaging, and state and federal telecommunications applications such as JIMS, CLETS and NCIC. Selection Process Examination: Candidates who meet the minimum qualifications will be invited to take the online written assessment . The assessment will consist of an evaluation of skills and knowledge in the following areas: Proofreading and Data Comparison Office Procedures and Computer usage Basic Arithmetic and Cashiering Public Contact and Interpersonal Skills Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by the filing deadline . Resumes will not be accepted in lieu of the application and/or supplemental questionnaire. To ensure timely and successful submission of your online application, please allow ample time to complete your application and consider having your profile created and or updated before applying for the position. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted , you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the selection process will be via email . Applicants are encouraged to check their e-mails frequently to obtain any correspondence associated with this recruitment. Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Clerical Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 5/17/2024 5:00 PM Pacific
Description The Deputy Clerk I performs specialized clerical, administrative, and secretarial work in an assigned department. Examples of Duties Answers telephone and greet visitors; provides information or refers inquiries to appropriate personnel; routes incoming calls and records messages; responds to emails and faxes as necessary. Utilizes computerized data entry equipment and various word processing and file maintenance programs to enter, store, and/or retrieve information; maintains pertinent files and records; scans and copies documents as necessary; ensures files are complete and accurate. Processes incoming and outgoing mail, including preparing photocopies and collating materials; distributes mail to appropriate department or employee. Balances the cash drawer daily and prepares related reports on a daily and weekly basis. Regular and punctual attendance is required. Prepares, issues, and processes paperwork, including, but not limited to, citations, subpoenas, temporary restraining orders, notices, orders to appear, and writs; receives filed documents; scans documents; enters into software program. Collects court costs and fees. Transfers in and out cases from other counties; consolidates as necessary. Accepts documents for filing in the District Clerk's office; verifies that all required supplemental forms have been completed and submitted at the time of filing. Reviews e-filing submissions on-line and accepts or rejects as necessary; processes e- paperwork accepted paperwork. Sets up child support accounts at the State Disbursement Unit (SDU); processes and posts child support payments received in payment box or via regular mail in County case management system; mails to custodial parent. Communicates with local law enforcement agencies in regards to protective orders and other orders of the court. Performs other related duties as required. Minimum Qualifications High School Diploma or GED and minimum one year of experience in a related field; or an equivalent combination of education and related experience required. Completion of some college level course work preferred. Specific certifications related to the area of assignment may be required for this position. Supplemental Information Bilingual in English and Spanish preferred. To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time: Continuous
Apr 03, 2024
Full Time
Description The Deputy Clerk I performs specialized clerical, administrative, and secretarial work in an assigned department. Examples of Duties Answers telephone and greet visitors; provides information or refers inquiries to appropriate personnel; routes incoming calls and records messages; responds to emails and faxes as necessary. Utilizes computerized data entry equipment and various word processing and file maintenance programs to enter, store, and/or retrieve information; maintains pertinent files and records; scans and copies documents as necessary; ensures files are complete and accurate. Processes incoming and outgoing mail, including preparing photocopies and collating materials; distributes mail to appropriate department or employee. Balances the cash drawer daily and prepares related reports on a daily and weekly basis. Regular and punctual attendance is required. Prepares, issues, and processes paperwork, including, but not limited to, citations, subpoenas, temporary restraining orders, notices, orders to appear, and writs; receives filed documents; scans documents; enters into software program. Collects court costs and fees. Transfers in and out cases from other counties; consolidates as necessary. Accepts documents for filing in the District Clerk's office; verifies that all required supplemental forms have been completed and submitted at the time of filing. Reviews e-filing submissions on-line and accepts or rejects as necessary; processes e- paperwork accepted paperwork. Sets up child support accounts at the State Disbursement Unit (SDU); processes and posts child support payments received in payment box or via regular mail in County case management system; mails to custodial parent. Communicates with local law enforcement agencies in regards to protective orders and other orders of the court. Performs other related duties as required. Minimum Qualifications High School Diploma or GED and minimum one year of experience in a related field; or an equivalent combination of education and related experience required. Completion of some college level course work preferred. Specific certifications related to the area of assignment may be required for this position. Supplemental Information Bilingual in English and Spanish preferred. To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time: Continuous
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description A dispatcher is a critical link between the community and patrol units in the field. Our state-of-the-art communications center is staffed 24 hours a day, 365 days a year. Dispatchers may be required to work rotating shifts, weekends, holidays, and overtime. The skilled actions of our dedicated dispatchers are vital to our community and law enforcement professionals. BE ONE OF US! Under general supervision, to receive and transmit radio and telephone communications in the Sheriffs Department via the County's 911 dispatch center; receive/process all emergency calls within the county; dispatch law enforcement and non-fire personnel and equipment as needed; perform a variety of clerical/stenographic duties; and does related work as required. Example of Duties Receive emergency calls from the public requesting sheriff, police, fire, medical, or other emergency service. Determine nature and location of emergency. Determine priorities and dispatch sheriff, police, ambulance or other emergency units as necessary and in accordance with established procedures including utilization of EMD to give pre-arrival instructions on medical calls including CPR and basic first aid. Receive and process 9-I-I emergency calls. Maintain contact with all units on assignment; monitor status and location of sheriff, police, and ambulance units; answer non-emergency calls for assistance; enter, update and retrieve information from a variety of computer systems. Receive requests for information regarding vehicular registration, driving records, and warrant information, and provide pertinent data. Monitor and assist numerous other departments within the county including District Attorney's Office, Probation Department, Road Department, Child Protective Services, Park Rangers, and Animal Control. Runs law enforcement communications equipment, including NCIC computer. Assigns case numbers and maintains daily logs; maintains various files. Checks files for required information. Appears in court as witness for departmental actions related to dispatch/responder matters. Maintains records for emergency disaster plans, updating manuals and OES policy references as required. Types, sorts and files a variety of materials. Prepares reports/departmental logs. Performs other related duties as required. Minimum Qualifications Knowledge of: Terminology and codes used in law enforcement, medical, fire and related emergency radio and telephone communications. County and city road systems, geography and areas of residential and commercial development. English usage, including proper use of vocabulary terms, spelling, grammar and punctuation. Skill and Ability to: Learn radio, telephone, dispatching skills and codes; speak clearly, distinctly and pleasantly; understand and follow written/oral directions; receive and transmit information in a professional manner; deal effectively with those who may be emotionally distraught; transmit information accurately and efficiently both orally and in writing; work calmly and effectively in a variety of situations; establish and main effective working relationships with others; learn law enforcement procedures and terms quickly. Successfully complete series of POST courses related to job requirements; and deal effectively and courteously with the general public. Assess and prioritize to determine appropriate response levels for law enforcement, medical, fire and other emergency situations. Operate a variety of communications equipment, including radio consoles, telephones and computer systems. Apply departmental and other procedures and policies to dispatching situations. Attend to multiple activities and sources of input simultaneously. Obtain information from individuals in emergency situations, including those who are emotionally distraught, angry, or difficult to understand. Remain calm and make rapid and sound independent judgment in stressful emergency situations. Communicate tactfully and effectively with the public, public safety personnel and others, including clear enunciation. Training and Experience: Equivalent to graduation from high school and one (1) year of responsible experience dealing with the general public. Special Requirements Possession of a valid California driver's license. Willingness and availability to work variable shifts, including nights, weekends and holidays. Successfully attend and complete courses of instruction as required by departmental policies, inclusive of 120 hours of Basic Dispatching and 40 hours Emergency Medical Dispatch training. For more information on how to become a 9-1-1 Dispatcher please visit: Public Safety Dispatcher Information Bargaining Unit 10 - Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $650.04 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Shelter Assistant. Uniform Allowance(Shirt): $200.04 per calendar year split into monthly payments. Qualifying Classifications : Animal Shelter Assistant Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month.
Mar 08, 2024
Full Time
Position Description A dispatcher is a critical link between the community and patrol units in the field. Our state-of-the-art communications center is staffed 24 hours a day, 365 days a year. Dispatchers may be required to work rotating shifts, weekends, holidays, and overtime. The skilled actions of our dedicated dispatchers are vital to our community and law enforcement professionals. BE ONE OF US! Under general supervision, to receive and transmit radio and telephone communications in the Sheriffs Department via the County's 911 dispatch center; receive/process all emergency calls within the county; dispatch law enforcement and non-fire personnel and equipment as needed; perform a variety of clerical/stenographic duties; and does related work as required. Example of Duties Receive emergency calls from the public requesting sheriff, police, fire, medical, or other emergency service. Determine nature and location of emergency. Determine priorities and dispatch sheriff, police, ambulance or other emergency units as necessary and in accordance with established procedures including utilization of EMD to give pre-arrival instructions on medical calls including CPR and basic first aid. Receive and process 9-I-I emergency calls. Maintain contact with all units on assignment; monitor status and location of sheriff, police, and ambulance units; answer non-emergency calls for assistance; enter, update and retrieve information from a variety of computer systems. Receive requests for information regarding vehicular registration, driving records, and warrant information, and provide pertinent data. Monitor and assist numerous other departments within the county including District Attorney's Office, Probation Department, Road Department, Child Protective Services, Park Rangers, and Animal Control. Runs law enforcement communications equipment, including NCIC computer. Assigns case numbers and maintains daily logs; maintains various files. Checks files for required information. Appears in court as witness for departmental actions related to dispatch/responder matters. Maintains records for emergency disaster plans, updating manuals and OES policy references as required. Types, sorts and files a variety of materials. Prepares reports/departmental logs. Performs other related duties as required. Minimum Qualifications Knowledge of: Terminology and codes used in law enforcement, medical, fire and related emergency radio and telephone communications. County and city road systems, geography and areas of residential and commercial development. English usage, including proper use of vocabulary terms, spelling, grammar and punctuation. Skill and Ability to: Learn radio, telephone, dispatching skills and codes; speak clearly, distinctly and pleasantly; understand and follow written/oral directions; receive and transmit information in a professional manner; deal effectively with those who may be emotionally distraught; transmit information accurately and efficiently both orally and in writing; work calmly and effectively in a variety of situations; establish and main effective working relationships with others; learn law enforcement procedures and terms quickly. Successfully complete series of POST courses related to job requirements; and deal effectively and courteously with the general public. Assess and prioritize to determine appropriate response levels for law enforcement, medical, fire and other emergency situations. Operate a variety of communications equipment, including radio consoles, telephones and computer systems. Apply departmental and other procedures and policies to dispatching situations. Attend to multiple activities and sources of input simultaneously. Obtain information from individuals in emergency situations, including those who are emotionally distraught, angry, or difficult to understand. Remain calm and make rapid and sound independent judgment in stressful emergency situations. Communicate tactfully and effectively with the public, public safety personnel and others, including clear enunciation. Training and Experience: Equivalent to graduation from high school and one (1) year of responsible experience dealing with the general public. Special Requirements Possession of a valid California driver's license. Willingness and availability to work variable shifts, including nights, weekends and holidays. Successfully attend and complete courses of instruction as required by departmental policies, inclusive of 120 hours of Basic Dispatching and 40 hours Emergency Medical Dispatch training. For more information on how to become a 9-1-1 Dispatcher please visit: Public Safety Dispatcher Information Bargaining Unit 10 - Calaveras County Public Service Employees Association For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Uniform Allowance: $650.04 per calendar year for specific positionssplit into monthly payments.Payments will be made monthly on the second pay check. Qualifying Classifications : Crime Scene Specialist/Property Room Manager, Deputy Probation Officer I/II/III, Correctional Cook I/II, Correctional Technician, Correctional Officer, Correctional Corporal, Correctional Sergeant, Dispatcher Clerk, Sr. Dispatcher, and Animal Control Officer I/II/III. The County shall pay a two hundred dollar and four cent ($200.04) per calendar year uniform maintenance allowance to Animal Shelter Assistant. Uniform Allowance(Shirt): $200.04 per calendar year split into monthly payments. Qualifying Classifications : Animal Shelter Assistant Professional Time Off : 80 hours annually, prorated to 40 hours if hired after July 1st. Qualifying Classifications : Deputy District Attorney I/II/III/IV Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$50 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from arepresentative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance LEGALSHEILD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. ??????? SAFETY CalPERS: for Correctional Officer, Correctional Corporal, Correctional Sergeant and Deputy Probation Officer I/II/III. CLASSIC MEMBERS: 3% at 50 PEPRA MEMBERS: 2.7% at 57 Additional Retirement Plan: The County offers a 457(b) Government plan. Employees can contribute to this deferred compensation plan ( Pre-Tax ).The County currently utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month.
State of Missouri
St. Louis City, Missouri, United States
Working with the Division of Youth Services is more than it seems. You will be working with staff to create a safe, therapeutic, and educational environment for youth in our day treatment and residential programs. To succeed in this position you will need to be empathetic, nonjudgmental, cooperative, encouraging, able-bodied, professional, and respectful; you must be able to communicate clearly, honestly and openly. We also offer a variety of great benefits including health, dental, vision, paid holidays, cafeteria plans, retirement, and more. Join us and help make the difference for our youth today! This is a first-level administrative support position in support of a work unit in a treatment program for youth in the care of the Missouri Division of Youth Services. This position works within set guidelines and under direct supervisor performing a variety of clerical tasks. The following tasks are the responsibility of the Administrative Support Clerk: Perform common and repetitive clerical, printing, data entry, and mail related tasks. Maintain, with relative independence, a significant phase or segment of a clerical process or office activity and make frequent decisions in accordance with agency policies, rules, or procedures. Compose routine correspondence utilizing a computer keyboard; proofreads and/or finalizes letters, memorandums, reports, or other documents for approval and/or signature. Establish and maintain filing systems. Prepare records for storage and/or archiving. Prepare purchase and supply requisitions, personnel and/or payroll records, time and leave records, expense accounts, or other program or agency documents; maintain an adequate stock of needed supplies for regional and facility usage. Arrange travel and accommodations. Serves as receptionist or information clerk; determines purpose of contact; provides general information and assists in preparation of forms if needed; directs individuals to proper destination; receives and distributes messages; and schedules and/or arranges appointments as necessary Enter and update information in automated systems, spreadsheets, and databases; utilizes various software packages in the performance of duties. Maintain required ledgers as needed, following all procedures regarding proper receipts, obtaining signatures, maintaining subsidiary ledgers and keeping expenditure documentation separate, etc. Perform other tasks as assigned. Knowledge, skills & abilities Knowledge of general office practices. Ability to maintain clerical records and operate basic office equipment. Ability to interact on the telephone or in person with the public. Six or more months of experience in office support work; and possession of a high school diploma or proof of high school equivalency. OR Less than one year of related experience. (Substitutions may be allowed.) (15 earned credit hours from an accredited college or university may substitute for the required experience.) Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
Apr 25, 2024
Full Time
Working with the Division of Youth Services is more than it seems. You will be working with staff to create a safe, therapeutic, and educational environment for youth in our day treatment and residential programs. To succeed in this position you will need to be empathetic, nonjudgmental, cooperative, encouraging, able-bodied, professional, and respectful; you must be able to communicate clearly, honestly and openly. We also offer a variety of great benefits including health, dental, vision, paid holidays, cafeteria plans, retirement, and more. Join us and help make the difference for our youth today! This is a first-level administrative support position in support of a work unit in a treatment program for youth in the care of the Missouri Division of Youth Services. This position works within set guidelines and under direct supervisor performing a variety of clerical tasks. The following tasks are the responsibility of the Administrative Support Clerk: Perform common and repetitive clerical, printing, data entry, and mail related tasks. Maintain, with relative independence, a significant phase or segment of a clerical process or office activity and make frequent decisions in accordance with agency policies, rules, or procedures. Compose routine correspondence utilizing a computer keyboard; proofreads and/or finalizes letters, memorandums, reports, or other documents for approval and/or signature. Establish and maintain filing systems. Prepare records for storage and/or archiving. Prepare purchase and supply requisitions, personnel and/or payroll records, time and leave records, expense accounts, or other program or agency documents; maintain an adequate stock of needed supplies for regional and facility usage. Arrange travel and accommodations. Serves as receptionist or information clerk; determines purpose of contact; provides general information and assists in preparation of forms if needed; directs individuals to proper destination; receives and distributes messages; and schedules and/or arranges appointments as necessary Enter and update information in automated systems, spreadsheets, and databases; utilizes various software packages in the performance of duties. Maintain required ledgers as needed, following all procedures regarding proper receipts, obtaining signatures, maintaining subsidiary ledgers and keeping expenditure documentation separate, etc. Perform other tasks as assigned. Knowledge, skills & abilities Knowledge of general office practices. Ability to maintain clerical records and operate basic office equipment. Ability to interact on the telephone or in person with the public. Six or more months of experience in office support work; and possession of a high school diploma or proof of high school equivalency. OR Less than one year of related experience. (Substitutions may be allowed.) (15 earned credit hours from an accredited college or university may substitute for the required experience.) Lack of post-secondary education will not be used as the sole basis denying consideration to any applicant. The State of Missouri offers an excellent benefits package that includes a defined pension plan, generous amounts of leave and holiday time, and eligibility for health insurance coverage. Your total compensation is more than the dollars you receive in your paycheck. To help demonstrate the value of working for the State of Missouri, we have created an interactive Total Compensation Calculator. This tool provides a comprehensive view of benefits and more that are offered to prospective employees. The Total Compensation Calculator and other applicant resources can be found here .
City of Tulare, CA
Tulare, California, United States
Position Description RECRUITMENT OVERVIEW The City of Tulare is currently recruiting to fill the position of Administration Analyst. We have one immediate vacancy and an eligible list will also be established to fill future vacancies in this classification for a period of up to six months. Thank you for your interest in the position. We look forward to the opportunity to consider you as an applicant. The dates associated with the various steps of our recruitment process are outlined in this job posting. Please be sure to make note of the dates and plan now to participate in each phase of the process. The City of Tulare is a vibrant and steadily growing community with a population of 70,693 located in the heart of California's Central Valley. The city provides a full-range of services to our citizens. The organization, staffed with 381 full-time employees, enjoys a culture of fiscal conservatism, collaboration, teamwork and dedication to public service and our community. To be considered for this position applicants must submit an application with detailed information in each section of the application: Education, Work Experience, Certificates and Licenses, and Skills. In addition to submitting a detailed application, you are required to respond to the supplemental questions associated with the application. Your responses to the supplemental questions will be used to help us evaluate your qualifying knowledge, skills, and abilities. Resumes may be attached but will not be accepted in lieu of a complete, detailed application or in lieu of detailed responses to the supplemental questions The dates associated with the recruitment process are outlined in this job posting. For planning/scheduling purposes, please make note of the dates. For planning purposes, we are including reference to the written exam. Additional details regarding the exam will be sent via email, to qualified applicants after our screening process is complete on or after May 24th at 5 p.m. TYPING CERTIFICATE To be considered for this position applicants must submit a detailed application and a typing certificate demonstrating their ability to type a minimum of 40 WPM issued within the past twelve months. Most adult schools, community colleges, and staffing agencies administer typing tests. We also accept typing certificates obtained online from: https://www.ratatype.com WRITTEN EXAM If we determine that you meet the minimum requirements for the position you will be invited to take a written exam which is the first phase of our recruitment process. The written examination will be administered on the morning of: THURSDAY, JUNE 6th. INTERVIEW Applicants that achieve a minimum passing score of 70% on the written exam will be eligible to participate in the interview phase which will be conducted on: Monday, June 17th. POSITION OVERVIEW Under general supervision, performs complex, confidential, analytical, and technical level duties in varied areas of the Administration Department involving a high degree of independent judgment, tact, and discretion requiring a thorough knowledge of City processes and procedures; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Chief Deputy City Clerk with additional direction from the City Manager, Assistant City Manager, and Human Resources Director. No direct supervision of staff is exercised, but this position is required to engage in detailed coordination efforts with managers throughout the organization for various special projects and the City’s Records and Information Management Program. CLASS CHARACTERISTICS This is a single incumbent position classification that is responsible for assisting in the administration and daily operations of the City Clerk's Office under the direction of the Chief Deputy City Clerk. This classification performs a variety of administrative duties including assisting in municipal elections, administration of filings, development of the Board of Public Utilities Commissioners agendas, coordination with City departments, publication of legal notices, maintenance of the City's Municipal Code, management of City contracts, and coordination of the City's Records and Information Management Program. Incumbents perform the full range of duties as assigned, working independently and exercising judgment and initiative. Incumbents receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. The nature, scope, and diversity of responsibilities of this classification require a broad understanding of City functions with particular emphasis in records management and the capability of relieving the Chief Deputy City Clerk of day-to-day office administrative and coordinative duties, as well as fulfilling some of the duties of the Chief Deputy City Clerk in his/her absence. This class is distinguished from the Chief Deputy City Clerk in that the latter is accountable for accomplishing goals and objectives for the office and for furthering City goals and objectives within general policy guidelines. Examples of Essential Functions (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Provides responsible clerical, administrative, and analytical support for the City Manager's Office and Human Resources Department. Support for other departments may be assigned as needed. Assists staff in performing and conducting studies, special projects, administrative, analytical, and technical functions; Compiles and coordinates a variety of information and resources for department staff. Assists in the planning, organizing, and /or overseeing of special projects. Researches, tracks, and assists with contracts, agreements, and grant writing. Prepares and distributes administrative and public reports, bulletins, questionnaires, notices for public hearings, and other documents as assigned. Receives and screens visitors and telephone calls; provides information to City staff, other organizations, and the public, requiring the use of judgment and the interpretation of policies, rules, procedures, and ordinances. Assists in the preparation of the City Council and Board of Public Utilities Commissioners meeting agendas; assembles agenda materials and supporting documents. Attends assigned meetings; interacts with outside agencies and commissions; participates in teams or committees, as needed. Prepares and submits City Manager and City Council agenda reports and various other commission, committee, and staff reports, resolutions, ordinances, and correspondence regarding assigned activities. In the absence of the Chief Deputy City Clerk, takes minutes of official meetings including City Council and Board of Public Utilities Commissioners meetings; transcribes and prepares minutes; prepares minute orders, resolutions, and ordinances in draft or final form; coordinates the review and approval of official actions with the City Council, the City Manager, citizens, community groups, and others. Assists in the preparation and coordination of follow-up items from the City Council or Board of Public Utilities Commissioners meetings, such as contracts, resolutions, and ordinances in draft or final form. Assists in planning and conducting periodic municipal elections; administration of state campaign and disclosure laws; prepares necessary correspondence and resolutions for City Council approval related to the election process; and monitors potential candidates. Assists in maintaining information regarding various boards, commissions, and committees, including attending meetings, preparing agendas, taking minutes, tracking members’ terms, solicit applications when vacancies occur, schedule interviews, and correspond with applicants during the appointment process and following appointments. Assists in notifying, tracking, and reviewing Fair Political Practices Commission (FPPC) filings. Develops statistical and related reports and forms requiring analysis of data and provides digests or summaries for management; prepares special reports, charts, graphs, or statistical data as required. Participates in records management operations; processes destruction requests, schedules shredding, and schedules imagining of records. Assists in receiving, coordinating, tracking, and responding to requests for public records; provides assistance to the public by helping to identify records and information relevant to requests; ensures timely response to all requests and communicates in writing with any requestor in cases of unusual requests that may cause delays in obtaining all requested information; justifies any nondisclosure and/or ensures deletion of any portions that are exempt from the mandate of the Public Records Act. Performs a variety of routine to complex administrative and office support duties related to official record-keeping for the City; processes destruction requests, schedules shredding, and schedules imaging of records. Composes letters, memoranda, and reports; proofreads reports, forms, and other typed, handwritten, graphic, or photographic information for accuracy, grammar, punctuation, math, and procedural accuracy. Develops informational material for departmental publications and promotions, including brochures, reports, articles, public service announcements, and related materials as assigned. Makes public presentations to and receives information from boards, commissions, and committees or city council. Prepares material using various computer software programs including photo and video editing and graphics software. Provides notary services and certification on City documents. Performs other duties as assigned. Qualifications / Requirements Knowledge of: Applicable policies, procedures, laws, and regulations pertaining to assigned programs, including the Brown Act and California Public Records Act. A variety of public documents including contracts and ordinances. Standard office administrative and secretarial practices and procedures, including the use of standard office equipment. Computer software including PowerPoint, photo and video editing software, and graphics software. English usage, grammar, spelling, syntax, punctuation, and principles of effective written communication. Techniques for dealing effectively with the public, vendors, contractors, and City staff, in person and over the telephone. Techniques for providing a high level of customer service to public and City staff, in person and over the telephone and representing the City at various business, professional, educational, regulatory, and legislative organizations. Strong analytical skills with the ability to summarize findings and formulate recommendations. Public presentation principles and techniques. Graphic design principles and layout techniques. Principles and practices related to continuous improvement methods and principles. Ability to: Prepare meeting agendas, minutes, resolutions, and ordinances. Provide varied, confidential, and responsible secretarial and office administrative work requiring the use of independent judgment, tact, and discretion. Respond to and effectively prioritize multiple phone calls, walk-up traffic, and other requests/interruptions. Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner. Evaluate and develop improvements in operations, procedures, policies, or methods. Conduct research and prepare clear and concise reports, correspondence, policies, procedures, and other written materials. Interpret, explain, and ensure compliance with City policies and procedures, complex laws, codes, regulations, and ordinances. Compose correspondences and reports independently or from brief instructions. Type with accuracy and speed sufficient to ensure successful work performance. Operate modern office equipment including computer equipment and software programs. Use English effectively to communicate in person, over the telephone, and in writing. Organize own work, coordinate projects, set priorities, meet critical deadlines, and follow-up on assignments with minimal direction and competing deadlines. Understand and follow oral and written instructions. Exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Establish and maintain effective working relationships with employees and those contacted in the course of the work. Prepare appealing and professional quality public presentation material and to make public presentations using such materials. Manage multiple, high-priority projects with competing deadlines. Work beyond normal business hours as needed. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to the completion of the twelfth (12th) grade supplemented by college-level coursework in paralegal studies, communications, public or business administration, or a closely related field, and four (4) years of increasingly responsible clerical/administrative support experience involving taking and transcribing minutes of meetings, maintaining complex files, explaining policies, procedures, and regulations, and applying analytical skills to create reports. Experience with a municipality or other public agency is highly desirable. License: Possession of, or ability to obtain, a valid California Driver’s License by time of appointment. Possession of, or ability to obtain, within six (6) months of appointment, certification as Notary Public. Certificate: Typing Certificate (issued within the past six months) documenting the ability to type a minimum of 40 Words Per Minute. Additional Information PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds and heavier weights with the use of proper equipment. ENVIRONMENTAL ELEMENTS Employees work in an office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Members of the California Public Employees' Retirement System (PERS). In accordance with the California Public Employees Pension Reform Act of 2013 (PEPRA), the City of Tulare will offer the following retirement benefit (2.0% at 62)to new PERSmembers beginning January 1, 2013 with three (3) years final compensation.Existing PERSmembers with no break in service will receive the 2.5% at 55formula with single highest year. City pays a portion of the employee and dependent coverage costs of group medical, dental and vision insurance. An opt-out plan is also available. Life insurance -Based onsalary. Shortandlong term disability insurance. 10 working days vacation per year. Additional days based on years of service. 12 days sick leave per year. 15 holidays annually: 12 city observed holidays, plus birthday credit and 2 in-lieu holidays. Management leave - 64 hours per year. Flexible benefit program - IRSSection 125 Plan. Deferred compensation plan - 457 Plans available. Closing Date/Time: 5/22/2024 11:59 PM Pacific
May 02, 2024
Full Time
Position Description RECRUITMENT OVERVIEW The City of Tulare is currently recruiting to fill the position of Administration Analyst. We have one immediate vacancy and an eligible list will also be established to fill future vacancies in this classification for a period of up to six months. Thank you for your interest in the position. We look forward to the opportunity to consider you as an applicant. The dates associated with the various steps of our recruitment process are outlined in this job posting. Please be sure to make note of the dates and plan now to participate in each phase of the process. The City of Tulare is a vibrant and steadily growing community with a population of 70,693 located in the heart of California's Central Valley. The city provides a full-range of services to our citizens. The organization, staffed with 381 full-time employees, enjoys a culture of fiscal conservatism, collaboration, teamwork and dedication to public service and our community. To be considered for this position applicants must submit an application with detailed information in each section of the application: Education, Work Experience, Certificates and Licenses, and Skills. In addition to submitting a detailed application, you are required to respond to the supplemental questions associated with the application. Your responses to the supplemental questions will be used to help us evaluate your qualifying knowledge, skills, and abilities. Resumes may be attached but will not be accepted in lieu of a complete, detailed application or in lieu of detailed responses to the supplemental questions The dates associated with the recruitment process are outlined in this job posting. For planning/scheduling purposes, please make note of the dates. For planning purposes, we are including reference to the written exam. Additional details regarding the exam will be sent via email, to qualified applicants after our screening process is complete on or after May 24th at 5 p.m. TYPING CERTIFICATE To be considered for this position applicants must submit a detailed application and a typing certificate demonstrating their ability to type a minimum of 40 WPM issued within the past twelve months. Most adult schools, community colleges, and staffing agencies administer typing tests. We also accept typing certificates obtained online from: https://www.ratatype.com WRITTEN EXAM If we determine that you meet the minimum requirements for the position you will be invited to take a written exam which is the first phase of our recruitment process. The written examination will be administered on the morning of: THURSDAY, JUNE 6th. INTERVIEW Applicants that achieve a minimum passing score of 70% on the written exam will be eligible to participate in the interview phase which will be conducted on: Monday, June 17th. POSITION OVERVIEW Under general supervision, performs complex, confidential, analytical, and technical level duties in varied areas of the Administration Department involving a high degree of independent judgment, tact, and discretion requiring a thorough knowledge of City processes and procedures; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives general supervision from the Chief Deputy City Clerk with additional direction from the City Manager, Assistant City Manager, and Human Resources Director. No direct supervision of staff is exercised, but this position is required to engage in detailed coordination efforts with managers throughout the organization for various special projects and the City’s Records and Information Management Program. CLASS CHARACTERISTICS This is a single incumbent position classification that is responsible for assisting in the administration and daily operations of the City Clerk's Office under the direction of the Chief Deputy City Clerk. This classification performs a variety of administrative duties including assisting in municipal elections, administration of filings, development of the Board of Public Utilities Commissioners agendas, coordination with City departments, publication of legal notices, maintenance of the City's Municipal Code, management of City contracts, and coordination of the City's Records and Information Management Program. Incumbents perform the full range of duties as assigned, working independently and exercising judgment and initiative. Incumbents receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. The nature, scope, and diversity of responsibilities of this classification require a broad understanding of City functions with particular emphasis in records management and the capability of relieving the Chief Deputy City Clerk of day-to-day office administrative and coordinative duties, as well as fulfilling some of the duties of the Chief Deputy City Clerk in his/her absence. This class is distinguished from the Chief Deputy City Clerk in that the latter is accountable for accomplishing goals and objectives for the office and for furthering City goals and objectives within general policy guidelines. Examples of Essential Functions (Illustrative Only) Management reserves the right to add, modify, change, or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Provides responsible clerical, administrative, and analytical support for the City Manager's Office and Human Resources Department. Support for other departments may be assigned as needed. Assists staff in performing and conducting studies, special projects, administrative, analytical, and technical functions; Compiles and coordinates a variety of information and resources for department staff. Assists in the planning, organizing, and /or overseeing of special projects. Researches, tracks, and assists with contracts, agreements, and grant writing. Prepares and distributes administrative and public reports, bulletins, questionnaires, notices for public hearings, and other documents as assigned. Receives and screens visitors and telephone calls; provides information to City staff, other organizations, and the public, requiring the use of judgment and the interpretation of policies, rules, procedures, and ordinances. Assists in the preparation of the City Council and Board of Public Utilities Commissioners meeting agendas; assembles agenda materials and supporting documents. Attends assigned meetings; interacts with outside agencies and commissions; participates in teams or committees, as needed. Prepares and submits City Manager and City Council agenda reports and various other commission, committee, and staff reports, resolutions, ordinances, and correspondence regarding assigned activities. In the absence of the Chief Deputy City Clerk, takes minutes of official meetings including City Council and Board of Public Utilities Commissioners meetings; transcribes and prepares minutes; prepares minute orders, resolutions, and ordinances in draft or final form; coordinates the review and approval of official actions with the City Council, the City Manager, citizens, community groups, and others. Assists in the preparation and coordination of follow-up items from the City Council or Board of Public Utilities Commissioners meetings, such as contracts, resolutions, and ordinances in draft or final form. Assists in planning and conducting periodic municipal elections; administration of state campaign and disclosure laws; prepares necessary correspondence and resolutions for City Council approval related to the election process; and monitors potential candidates. Assists in maintaining information regarding various boards, commissions, and committees, including attending meetings, preparing agendas, taking minutes, tracking members’ terms, solicit applications when vacancies occur, schedule interviews, and correspond with applicants during the appointment process and following appointments. Assists in notifying, tracking, and reviewing Fair Political Practices Commission (FPPC) filings. Develops statistical and related reports and forms requiring analysis of data and provides digests or summaries for management; prepares special reports, charts, graphs, or statistical data as required. Participates in records management operations; processes destruction requests, schedules shredding, and schedules imagining of records. Assists in receiving, coordinating, tracking, and responding to requests for public records; provides assistance to the public by helping to identify records and information relevant to requests; ensures timely response to all requests and communicates in writing with any requestor in cases of unusual requests that may cause delays in obtaining all requested information; justifies any nondisclosure and/or ensures deletion of any portions that are exempt from the mandate of the Public Records Act. Performs a variety of routine to complex administrative and office support duties related to official record-keeping for the City; processes destruction requests, schedules shredding, and schedules imaging of records. Composes letters, memoranda, and reports; proofreads reports, forms, and other typed, handwritten, graphic, or photographic information for accuracy, grammar, punctuation, math, and procedural accuracy. Develops informational material for departmental publications and promotions, including brochures, reports, articles, public service announcements, and related materials as assigned. Makes public presentations to and receives information from boards, commissions, and committees or city council. Prepares material using various computer software programs including photo and video editing and graphics software. Provides notary services and certification on City documents. Performs other duties as assigned. Qualifications / Requirements Knowledge of: Applicable policies, procedures, laws, and regulations pertaining to assigned programs, including the Brown Act and California Public Records Act. A variety of public documents including contracts and ordinances. Standard office administrative and secretarial practices and procedures, including the use of standard office equipment. Computer software including PowerPoint, photo and video editing software, and graphics software. English usage, grammar, spelling, syntax, punctuation, and principles of effective written communication. Techniques for dealing effectively with the public, vendors, contractors, and City staff, in person and over the telephone. Techniques for providing a high level of customer service to public and City staff, in person and over the telephone and representing the City at various business, professional, educational, regulatory, and legislative organizations. Strong analytical skills with the ability to summarize findings and formulate recommendations. Public presentation principles and techniques. Graphic design principles and layout techniques. Principles and practices related to continuous improvement methods and principles. Ability to: Prepare meeting agendas, minutes, resolutions, and ordinances. Provide varied, confidential, and responsible secretarial and office administrative work requiring the use of independent judgment, tact, and discretion. Respond to and effectively prioritize multiple phone calls, walk-up traffic, and other requests/interruptions. Analyze, interpret, summarize, and present administrative and technical information and data in an effective manner. Evaluate and develop improvements in operations, procedures, policies, or methods. Conduct research and prepare clear and concise reports, correspondence, policies, procedures, and other written materials. Interpret, explain, and ensure compliance with City policies and procedures, complex laws, codes, regulations, and ordinances. Compose correspondences and reports independently or from brief instructions. Type with accuracy and speed sufficient to ensure successful work performance. Operate modern office equipment including computer equipment and software programs. Use English effectively to communicate in person, over the telephone, and in writing. Organize own work, coordinate projects, set priorities, meet critical deadlines, and follow-up on assignments with minimal direction and competing deadlines. Understand and follow oral and written instructions. Exercise good judgment, flexibility, creativity, and sensitivity in response to changing situations and needs. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Establish and maintain effective working relationships with employees and those contacted in the course of the work. Prepare appealing and professional quality public presentation material and to make public presentations using such materials. Manage multiple, high-priority projects with competing deadlines. Work beyond normal business hours as needed. Education and Experience: Any combination of training and experience that would provide the required knowledge, skills and abilities is qualifying. A typical way to obtain the required qualifications would be: Equivalent to the completion of the twelfth (12th) grade supplemented by college-level coursework in paralegal studies, communications, public or business administration, or a closely related field, and four (4) years of increasingly responsible clerical/administrative support experience involving taking and transcribing minutes of meetings, maintaining complex files, explaining policies, procedures, and regulations, and applying analytical skills to create reports. Experience with a municipality or other public agency is highly desirable. License: Possession of, or ability to obtain, a valid California Driver’s License by time of appointment. Possession of, or ability to obtain, within six (6) months of appointment, certification as Notary Public. Certificate: Typing Certificate (issued within the past six months) documenting the ability to type a minimum of 40 Words Per Minute. Additional Information PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various City sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups and over the telephone. This is primarily a sedentary office classification although standing in work areas and walking between work areas may be required. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, typewriter keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds and heavier weights with the use of proper equipment. ENVIRONMENTAL ELEMENTS Employees work in an office environment with moderate noise levels, controlled temperature conditions and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Members of the California Public Employees' Retirement System (PERS). In accordance with the California Public Employees Pension Reform Act of 2013 (PEPRA), the City of Tulare will offer the following retirement benefit (2.0% at 62)to new PERSmembers beginning January 1, 2013 with three (3) years final compensation.Existing PERSmembers with no break in service will receive the 2.5% at 55formula with single highest year. City pays a portion of the employee and dependent coverage costs of group medical, dental and vision insurance. An opt-out plan is also available. Life insurance -Based onsalary. Shortandlong term disability insurance. 10 working days vacation per year. Additional days based on years of service. 12 days sick leave per year. 15 holidays annually: 12 city observed holidays, plus birthday credit and 2 in-lieu holidays. Management leave - 64 hours per year. Flexible benefit program - IRSSection 125 Plan. Deferred compensation plan - 457 Plans available. Closing Date/Time: 5/22/2024 11:59 PM Pacific
MASSACHUSETTS TRIAL COURT
Quincy, Massachusetts, United States
Title: Case Specialist - Quincy District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile https://www.mass.gov/orgs/district-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Supervision Received: Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Preferred Qualifications: Customer Service, Computer skills, Cashiering Closing Date/Time: 2024-08-01
Apr 26, 2024
Full Time
Title: Case Specialist - Quincy District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial, and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible, and respectful to all. The District Court shall conduct its business with integrity, competence, and a commitment to excellence in order to promote public trust and confidence in the judicial system. Organizational Profile https://www.mass.gov/orgs/district-court Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Supervision Received: Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Preferred Qualifications: Customer Service, Computer skills, Cashiering Closing Date/Time: 2024-08-01
MASSACHUSETTS TRIAL COURT
Dedham, Massachusetts, United States
Title: Case Specialist - Dedham District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Dedham District Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect, and compassion. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Supervision Received: Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-08-01
Apr 25, 2024
Full Time
Title: Case Specialist - Dedham District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: Given our unique responsibility to advance the fair administration of justice, the Dedham District Court Department is devoted to the rule of law through the conscientious and expeditious resolution of disputes, with a commitment to restoring the human spirit through correction, education, respect, and compassion. Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Supervision Received: Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Job Competencies: Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-08-01
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Case Specialist (Gr 7-10) - Suffolk Probate & Family Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable and efficient forum to resolve family and probate legal matters and to assist and protect all individuals, families and children in an impartial and respectful manner. The Probate and Family Court Department has jurisdiction over family-related and probate matters, such as divorce, paternity, child support, custody, parenting time, adoption, termination of parental rights, and abuse prevention. We also handle wills, estates, trusts, guardianships, conservatorships, and changes of name. The Court has 14 divisions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/probate-and-family-court Notes: This position may require coverage at the Suffolk Probate & Family Court located in Boston and in a satellite office located in Suffolk County. The satellite location is yet to be determined. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-08-01
Apr 25, 2024
Full Time
Title: Case Specialist (Gr 7-10) - Suffolk Probate & Family Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable and efficient forum to resolve family and probate legal matters and to assist and protect all individuals, families and children in an impartial and respectful manner. The Probate and Family Court Department has jurisdiction over family-related and probate matters, such as divorce, paternity, child support, custody, parenting time, adoption, termination of parental rights, and abuse prevention. We also handle wills, estates, trusts, guardianships, conservatorships, and changes of name. The Court has 14 divisions. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/probate-and-family-court Notes: This position may require coverage at the Suffolk Probate & Family Court located in Boston and in a satellite office located in Suffolk County. The satellite location is yet to be determined. This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-08-01
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job The Clerk of the Board of Supervisors is recruiting for a Board Services Supervisor to supervise the daily operations of a process team performing complex administrative work in support of various programs and business functions. In addition to supervising staff, the Board Services Supervisor may be responsible for overseeing the board agenda processes; preparing agendas; attending Board of Supervisors meetings and communicating actions; overseeing the process for appealing property valuation; managing the Form 700 Conflict of Interest program and overseeing the processes relating to Boards, Commissions and Committees; implementing improvements to programs and operations; overseeing the Countywide records retention program; overseeing the licensing of businesses in the unincorporated County area; and regularly interpreting, applying, and explaining state local laws and department policies and procedures. For more detailed information, refer to the Board Services Supervisor job description. About the Department The Clerk of the Board (COB) is the official repository of County records and provides administrative support to the Board of Supervisors, the Assessment Appeals Board and Hearing Officers, and the governing boards of designated districts and authorities. The office also provides a variety of other services, on behalf of the County Board of Supervisors, which include: Assessment Appeals; Boards, Commissions and Committees; Business Licenses; Customer Service Complaints; County Code; Public Records Requests, and Records Management Program. Learn more about this critical department on the Clerk of the Board of Supervisors website . CONDITIONS OF EMPLOYMENT Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Education: Thirty (30) semester (45 quarter) upper division units of completed college coursework from an accredited college or university in public or business administration, or a related field. REQUIRED DOCUMENTATION: A copy of legible transcripts (unofficial are acceptable) must be attached to your application or emailed to employment@hr.sbcounty.gov , Subject: Board Services Supervisor by the filing deadline. Failure to provide the requested documents by the filing deadline may result in disqualification of the application. -- AND -- Experience: Must meet one of the following options: Option 1: Two (2) years of full scope experience performing complex administrative analysis in the areas of organizational/personnel analysis, budget/financial analysis, policy/program/operational development, project management, RFP/contracts or procurement - AND - One (1) year of full-scope supervisory experience OR two (2) years lead experience over clerical and/or a support services staff (may be concurrent). -OR- Option 2: Two (2) years of experience at the level of the San Bernardino County Senior Board Services Specialist, or higher, performing highly responsible lead work in support of various programs for the Clerk of the Board of Supervisors. Equivalent experience supporting another County's Board of Supervisor's or a City's Council may be considered. IMPORTANT NOTE: All work experience and education information must be clearly detailed and demonstrated on the application AND supplemental questionnaire to ensure qualifications are properly considered (resumes are not reviewed). All information must be current and up to date. Desired Qualifications The ideal candidate will possess the following: A dedication to provide excellent customer service. Ability to establish and maintain effective working relationships with multiple departments, agencies, Boards, and individuals at various levels. Exceptional written and oral communication skills that include confident, articulate, and professional public speaking abilities. Strong supervisory skills and experience that includes successfully leading, guiding, coaching, delegating, and evaluating a diverse staff. Bachelor's degree in public or business administration. Selection Process Examination: There will be a competitive evaluation of qualifications based on the information provided in the Application and Supplemental Questionnaire. The most highly qualified, based upon the results of the evaluation, may be referred for a selection interview. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Friday, April 26, 2024 . ( Resumes will not be accepted in lieu of the application and/or supplemental questionnaire.) To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) w ho are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. For important information on employment processes and submitting job applications, see links below: Guide to Completing a County Job Application Applicant Information and the County Employment Process Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 5/11/2024 5:00 PM Pacific
Apr 14, 2024
Full Time
The Job The Clerk of the Board of Supervisors is recruiting for a Board Services Supervisor to supervise the daily operations of a process team performing complex administrative work in support of various programs and business functions. In addition to supervising staff, the Board Services Supervisor may be responsible for overseeing the board agenda processes; preparing agendas; attending Board of Supervisors meetings and communicating actions; overseeing the process for appealing property valuation; managing the Form 700 Conflict of Interest program and overseeing the processes relating to Boards, Commissions and Committees; implementing improvements to programs and operations; overseeing the Countywide records retention program; overseeing the licensing of businesses in the unincorporated County area; and regularly interpreting, applying, and explaining state local laws and department policies and procedures. For more detailed information, refer to the Board Services Supervisor job description. About the Department The Clerk of the Board (COB) is the official repository of County records and provides administrative support to the Board of Supervisors, the Assessment Appeals Board and Hearing Officers, and the governing boards of designated districts and authorities. The office also provides a variety of other services, on behalf of the County Board of Supervisors, which include: Assessment Appeals; Boards, Commissions and Committees; Business Licenses; Customer Service Complaints; County Code; Public Records Requests, and Records Management Program. Learn more about this critical department on the Clerk of the Board of Supervisors website . CONDITIONS OF EMPLOYMENT Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Education: Thirty (30) semester (45 quarter) upper division units of completed college coursework from an accredited college or university in public or business administration, or a related field. REQUIRED DOCUMENTATION: A copy of legible transcripts (unofficial are acceptable) must be attached to your application or emailed to employment@hr.sbcounty.gov , Subject: Board Services Supervisor by the filing deadline. Failure to provide the requested documents by the filing deadline may result in disqualification of the application. -- AND -- Experience: Must meet one of the following options: Option 1: Two (2) years of full scope experience performing complex administrative analysis in the areas of organizational/personnel analysis, budget/financial analysis, policy/program/operational development, project management, RFP/contracts or procurement - AND - One (1) year of full-scope supervisory experience OR two (2) years lead experience over clerical and/or a support services staff (may be concurrent). -OR- Option 2: Two (2) years of experience at the level of the San Bernardino County Senior Board Services Specialist, or higher, performing highly responsible lead work in support of various programs for the Clerk of the Board of Supervisors. Equivalent experience supporting another County's Board of Supervisor's or a City's Council may be considered. IMPORTANT NOTE: All work experience and education information must be clearly detailed and demonstrated on the application AND supplemental questionnaire to ensure qualifications are properly considered (resumes are not reviewed). All information must be current and up to date. Desired Qualifications The ideal candidate will possess the following: A dedication to provide excellent customer service. Ability to establish and maintain effective working relationships with multiple departments, agencies, Boards, and individuals at various levels. Exceptional written and oral communication skills that include confident, articulate, and professional public speaking abilities. Strong supervisory skills and experience that includes successfully leading, guiding, coaching, delegating, and evaluating a diverse staff. Bachelor's degree in public or business administration. Selection Process Examination: There will be a competitive evaluation of qualifications based on the information provided in the Application and Supplemental Questionnaire. The most highly qualified, based upon the results of the evaluation, may be referred for a selection interview. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire by 5:00 pm, Friday, April 26, 2024 . ( Resumes will not be accepted in lieu of the application and/or supplemental questionnaire.) To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) w ho are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. For important information on employment processes and submitting job applications, see links below: Guide to Completing a County Job Application Applicant Information and the County Employment Process Supervisory Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: 5/11/2024 5:00 PM Pacific
CLARK COUNTY, NV
Clark County - Las Vegas, Nevada, United States
ABOUT THE POSITION The Eighth Judicial District Court is seeking qualified candidates to apply for the Attorney- District Court Staff Attorney position. The Staff Attorney represents the District Court by providing journey-level professional legal services related to the Courts and performs following duties: maintains the recusal lists; assists judicial officers with any issues related to Rule 2.11 of the Nevada Code of Judicial Conduct; reviews all documents submitted to the Clerk of Court for signature pursuant to NRCP 70 and EDCR 7.51; provides legal advice to the Court’s administrative departments; serve as the liaison between the Attorney General’s Office and the Court when the AG’s Office is involved in representing a member of the court, court employee or the Eighth Judicial District Court; review pleadings and motions on behalf of the Court, court employee or judicial officer; work with outside counsel when necessary; accept service of process and subpoenas on behalf of the Court, court employee, or judicial officers when related to their duties with the Court; review and draft agreements involving the Court; review new administrative policies, procedures and practices to ensure they comply with the law and court rules; respond to administrative and court record requests; advise on legal problems or answer legal questions; draft administrative orders; represent Court in legal proceedings; handle matters assigned by the Chief Judge and Presiding Judge; contact judicial department on behalf of the Clerk’s office when an order is unclear as to what the court directed the clerk to do. This is the experienced journey-level class in this professional series, responsible for providing proficient legal staff attorney services for District Court. Incumbents are fully knowledgeable of Court proceedings and the application of laws. The work will vary, depending upon the areas assigned; assignments are complex and require the application of seasoned judgment, technical proficiency, and latitude in the completion of casework. This class is distinguished from Senior Attorney in that the latter serves as a team chief or handles the most complex high-profile cases or issues. It is distinguished from the Associate Attorney by the greater difficulty and complexity of cases assigned and the lesser degree of supervision received. This examination will establish an Open Competitive and Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. This position is a non-union position and is excluded from membership in the union. This is an open and continuous recruitment, scheduling dates will vary depending on when the application was received and reviewed by Human Resources. MINIMUM REQUIREMENTS Education and Experience: Possession of a certificate of admission to the Bar of the State of Nevada and eligibility to practice law before the courts of the State of Nevada, AND two (2) years of full-time experience in professional legal work as a practicing attorney. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Resume and/or Cover Letter required. Applications submitted without a copy of the candidate’s resume and/or cover letter are incomplete and will not be considered. Resumes may be attached to your online employment application or emailed to EJDCRecruitment@ClarkCountyCourts.us . Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES Incumbents handle the more complex criminal cases, and civil cases or staff attorney services. Interviews and counsels complainants and witnesses in regard to prospective criminal or civil action. Prepares and presents State's evidence in criminal actions to include legal arguments regarding merit; argues on behalf of the State against writs of habeas corpus, petitions for post-conviction relief, and motions to suppress evidence. Appears on behalf of the State; prepares and supervises the preparation of legal briefs filed on behalf of the State. Conducts pre-trial interviews with victims, defense attorneys, and arresting officers relative to the violation of statutes and the filing of complaints. Prepares cases for trial; presents plea negotiations with opposing attorneys. Confers with investigators regarding the collection of facts and evidence. Prepares legal pleadings, such as complaints, answers, writs, discovery and judgments; attends preliminary hearings and trials and prosecutes a variety of cases before County and State courts. Confers with and advises County officials, employees, department heads, and representatives on legal questions; renders legal opinions; drafts ordinances, resolutions, and other legislative measures; represents the County in hearings and on cases initiated by or against the County. Conducts legal research and performs various studies; interprets and applies laws, court decisions, and legal points and authorities for use in the preparation of cases, opinions, and briefs for the prosecution or the defense. Prepares legal pleadings such as complaints, answers, writs, demurrers, discovery, and judgments; attends preliminary hearings and trials and prosecutes or defends a variety of cases before County and State courts; dictates legal instruments, correspondence, and reports. Contributes to the efficiency and effectiveness of the unit's service to its customers PHYSICAL DEMANDS Mobility to work in a typical office setting and use standard office equipment, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Stand for prolonged periods of time. Speak in a clear and comprehensible manner. Hear and respond to questions posed. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: Continuous
Apr 05, 2024
Full Time
ABOUT THE POSITION The Eighth Judicial District Court is seeking qualified candidates to apply for the Attorney- District Court Staff Attorney position. The Staff Attorney represents the District Court by providing journey-level professional legal services related to the Courts and performs following duties: maintains the recusal lists; assists judicial officers with any issues related to Rule 2.11 of the Nevada Code of Judicial Conduct; reviews all documents submitted to the Clerk of Court for signature pursuant to NRCP 70 and EDCR 7.51; provides legal advice to the Court’s administrative departments; serve as the liaison between the Attorney General’s Office and the Court when the AG’s Office is involved in representing a member of the court, court employee or the Eighth Judicial District Court; review pleadings and motions on behalf of the Court, court employee or judicial officer; work with outside counsel when necessary; accept service of process and subpoenas on behalf of the Court, court employee, or judicial officers when related to their duties with the Court; review and draft agreements involving the Court; review new administrative policies, procedures and practices to ensure they comply with the law and court rules; respond to administrative and court record requests; advise on legal problems or answer legal questions; draft administrative orders; represent Court in legal proceedings; handle matters assigned by the Chief Judge and Presiding Judge; contact judicial department on behalf of the Clerk’s office when an order is unclear as to what the court directed the clerk to do. This is the experienced journey-level class in this professional series, responsible for providing proficient legal staff attorney services for District Court. Incumbents are fully knowledgeable of Court proceedings and the application of laws. The work will vary, depending upon the areas assigned; assignments are complex and require the application of seasoned judgment, technical proficiency, and latitude in the completion of casework. This class is distinguished from Senior Attorney in that the latter serves as a team chief or handles the most complex high-profile cases or issues. It is distinguished from the Associate Attorney by the greater difficulty and complexity of cases assigned and the lesser degree of supervision received. This examination will establish an Open Competitive and Eligibility list to fill current and/or future vacancies that may occur within the next six (6) months or may be extended as needed by Human Resources. Human Resources reserves the right to call only the most qualified applicants to the selection process. This position is a non-union position and is excluded from membership in the union. This is an open and continuous recruitment, scheduling dates will vary depending on when the application was received and reviewed by Human Resources. MINIMUM REQUIREMENTS Education and Experience: Possession of a certificate of admission to the Bar of the State of Nevada and eligibility to practice law before the courts of the State of Nevada, AND two (2) years of full-time experience in professional legal work as a practicing attorney. Qualifying education and experience must be clearly documented in the “Education” and “Work Experience” sections of the application. Do not substitute a resume for your application or write "see attached resume" on your application. Resume and/or Cover Letter required. Applications submitted without a copy of the candidate’s resume and/or cover letter are incomplete and will not be considered. Resumes may be attached to your online employment application or emailed to EJDCRecruitment@ClarkCountyCourts.us . Background Investigation: Employment is contingent upon successful completion of a background investigation. Periodically after employment background investigations may be conducted. Pre-Employment Drug Testing: Employment is contingent upon the results of a pre-employment drug examination. EXAMPLES OF DUTIES Incumbents handle the more complex criminal cases, and civil cases or staff attorney services. Interviews and counsels complainants and witnesses in regard to prospective criminal or civil action. Prepares and presents State's evidence in criminal actions to include legal arguments regarding merit; argues on behalf of the State against writs of habeas corpus, petitions for post-conviction relief, and motions to suppress evidence. Appears on behalf of the State; prepares and supervises the preparation of legal briefs filed on behalf of the State. Conducts pre-trial interviews with victims, defense attorneys, and arresting officers relative to the violation of statutes and the filing of complaints. Prepares cases for trial; presents plea negotiations with opposing attorneys. Confers with investigators regarding the collection of facts and evidence. Prepares legal pleadings, such as complaints, answers, writs, discovery and judgments; attends preliminary hearings and trials and prosecutes a variety of cases before County and State courts. Confers with and advises County officials, employees, department heads, and representatives on legal questions; renders legal opinions; drafts ordinances, resolutions, and other legislative measures; represents the County in hearings and on cases initiated by or against the County. Conducts legal research and performs various studies; interprets and applies laws, court decisions, and legal points and authorities for use in the preparation of cases, opinions, and briefs for the prosecution or the defense. Prepares legal pleadings such as complaints, answers, writs, demurrers, discovery, and judgments; attends preliminary hearings and trials and prosecutes or defends a variety of cases before County and State courts; dictates legal instruments, correspondence, and reports. Contributes to the efficiency and effectiveness of the unit's service to its customers PHYSICAL DEMANDS Mobility to work in a typical office setting and use standard office equipment, vision to read printed materials and a computer screen, and hearing and speech to communicate in person or over the telephone. Stand for prolonged periods of time. Speak in a clear and comprehensible manner. Hear and respond to questions posed. Accommodation may be made for some of these physical demands for otherwise qualified individuals who require and request such accommodation. Come Make a Difference and Join the Clark County Family where we offer a comprehensive benefits package that includes: Flexible Schedules including 4/10 options More Money in Your Pocket 100% Employer Paid Defined Benefit Retirement No Social Security Deduction No State Income Taxes Two Employer Sponsored Health Plans Offered - Choice of PPO or EPO (hybrid of HMO) Medical - Employer pays 90% of premium Pharmacy Benefits (30, 90-day retail or mail order fills) 24/7 Telephone Advice Nurse - no employee cost Teledoc, Doctoroo, and Dispatch Health Retiree insurance - eligible after 5 years of service Dental Vision Life Insurance - Employer Paid AD&D - Employer Paid Long Term Disability - Employer Paid Generous Leave Accruals that include: 13Paid Holidays includinga Floating Birthday Holiday Paid Vacation Leave Paid Sick Leave Holiday Leave Other leave options Catastrophic Leave Parental Leave - Up to 90 days Wide Variety of Voluntary Benefits that include Guardian - Accident, Cancer, Critical Illness, Hospital Indemnity, and Short-Term Disability Insurance. Trustmark - Permanent Life Insurance benefits and long-term care. Sunlife Financial - Basic and Voluntary Life Insurance, AD&D, and long-term disability insurance TASC - Flexible Spending Account - FSA & Dependent Day Care Debit Card Available Morgan Stanley - Deferred Compensation Plan Employee Assistance Program Onsite Fitness Center - $12/month*Benefits vary and are subject to change depending on assignment, hiring organization and bargaining unit. Closing Date/Time: Continuous
City of LIvermore
Livermore, California, United States
Description Click Here for the job announcement. The Livermore Police Department is looking for committed individuals who are ready to serve their community through a career in emergency services. DEFINITION Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to police and fire procedures; provides support services and maintains records; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS The Public Safety Dispatcher provides technical communications support and computer information processing for police and fire activities as well as animal control and public services functions. In addition to call taking and dispatching, incumbents perform varied record keeping, information retrieval, and similar work in support of public safety activities. Incumbents are expected to exercise independent judgment in the performance of their duties with minimum supervision. SUPERVISION RECEIVED General supervision is provided by the dispatch supervisor with direction provided by other supervisory or management staff. SUPERVISION EXERCISED As experience is gained, incumbents in this classification may provide direction and training to other Public Safety Dispatchers. Examples of Important and Essential Functions Call Taking and Dispatching Functions Answers 911 emergency and misdirected non-emergency calls, and a variety of other public safety telephone lines; communicates and relates effectively to those contacted in the course of the work; obtains essential information from reporting parties about the nature of the emergency; enters information into computer terminals; enters control codes and searches files to research and provide information; assesses urgency of call and assigns code; assesses the nature of the emergency, determines appropriate response level, determines closest available and most appropriate company, and dispatches police, fire, medical aid, rescue, and hazardous material calls via two-way radio or telephone; directly broadcasts critical police emergency calls and general information bulletins; enters, updates, and monitors information such as time assignment, en route time, arrival, clearance, and other related information for each emergency and non-emergency event; monitors location and verifies safe status of public safety and other specified City personnel; monitors and controls radio traffic; connects special hearing-impaired telephone lines to transcription apparatus; dispatches animal services assignments, as needed; refers non-emergency calls to other resources including other City departments, governmental, and private agencies; answers questions and provides information to the public, as appropriate; answers building intercom system and grants identified personnel access through remote-controlled security doors; calls in relief personnel to maintain public safety staffing levels; alerts other agencies and coordinates mutual response radio traffic; and initiates follow-up calls as requested. Administrative Functions Reviews and records case information; assigns case numbers; tallies assigned calls, balances police officer assignments, and coordinates break periods; may take brief, limited telephone reports of lost property; maintains logs and records; enters information into automated record files; reproduces computer generated bulletins; prepares letters and reports and other related forms and records; conducts radio equipment tests; may retrieve or review dispatch recordings; may classify and sort dispatch cards, as needed; and may be assigned to assist in processing arrested persons to jail. Job Related and Essential Qualifications Demonstrated Knowledge of : Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; alphabetic, chronological, and numeric filing systems; effective communication techniques; community resources; map reading; and personal computer operating systems and software applications. Demonstrated Skills to : Analyze situations quickly and make sound decisions in emergency and routine situations; demonstrate excellent interpersonal skills including communicating effectively with those contacted in the course of work; perform multiple tasks concurrently; quickly read and retain information; quickly interpret maps and floor layouts; relate effectively to co-workers; speak in a clear and understandable voice; write basic letters, memos, and reports; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (35 net wpm); and exemplify an enthusiastic, resourceful, and effective service attitude with co-workers and the public. Ability to : Learn the techniques, procedures, methods, and City dispatching codes used in the operation of a highly technical communications center; use patience, courtesy, and tact in dealing with the public; recognize and discern various emotional states when dealing with citizens in person and while on 911, emergency, and business lines; recognize the voices of field units; and quickly operate electronic data processing equipment and radio consoles. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Two years of experience involving heavy public contact while performing multiple tasks and using a computer. Education : Equivalent to graduation from high school. College course work in communications, business administration, or a related field are desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification :Possession of POST Public Safety Dispatching Certificate is required prior to the completion of the probationary period. License :May require the possession of a valid California driver’s license and satisfactory driving record as determined by the City. Other Requirements :Willingness and ability to work any shift in a 24 hour period, holidays, weekends, scheduled and emergency overtime, and be available for call back as required; attend classes during work and non-work hours as required; maintain the certifications necessary for this job classification; and wear a uniform and comply with departmental grooming standards. Special Requirements : Essential duties may require the mental and/or physical ability to quickly read fine print, charts, graphs, maps, and computer monitors; see fine detail with no color deficiencies; hear and understand radio and telephone transmissions through headsets, handsets, and speakers, sometimes with interference, static, and background noises, such as with others talking in the room, audible traffic noise, and telephone ringing; hear a telephone ring when the bell unit is located 30' away; discern various tones, rhythms, and series of “beeps” through a headset and over a speaker; discern when a person is speaking with varying degrees of volume, such as shouting or whispering including emotional states; speak quickly in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio, telephone, and in person; move quickly about the building or to other buildings, as needed; stamina to sit for long periods of time and to work long hours; operate computer keyboards and complex radio computer equipment; strength to safely lift and maneuver up to 40 pounds; and quickly bend, reach, climb step stools, and stoop. Additional Information Non-Exempt. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Description Click Here for the job announcement. The Livermore Police Department is looking for committed individuals who are ready to serve their community through a career in emergency services. DEFINITION Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to police and fire procedures; provides support services and maintains records; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS The Public Safety Dispatcher provides technical communications support and computer information processing for police and fire activities as well as animal control and public services functions. In addition to call taking and dispatching, incumbents perform varied record keeping, information retrieval, and similar work in support of public safety activities. Incumbents are expected to exercise independent judgment in the performance of their duties with minimum supervision. SUPERVISION RECEIVED General supervision is provided by the dispatch supervisor with direction provided by other supervisory or management staff. SUPERVISION EXERCISED As experience is gained, incumbents in this classification may provide direction and training to other Public Safety Dispatchers. Examples of Important and Essential Functions Call Taking and Dispatching Functions Answers 911 emergency and misdirected non-emergency calls, and a variety of other public safety telephone lines; communicates and relates effectively to those contacted in the course of the work; obtains essential information from reporting parties about the nature of the emergency; enters information into computer terminals; enters control codes and searches files to research and provide information; assesses urgency of call and assigns code; assesses the nature of the emergency, determines appropriate response level, determines closest available and most appropriate company, and dispatches police, fire, medical aid, rescue, and hazardous material calls via two-way radio or telephone; directly broadcasts critical police emergency calls and general information bulletins; enters, updates, and monitors information such as time assignment, en route time, arrival, clearance, and other related information for each emergency and non-emergency event; monitors location and verifies safe status of public safety and other specified City personnel; monitors and controls radio traffic; connects special hearing-impaired telephone lines to transcription apparatus; dispatches animal services assignments, as needed; refers non-emergency calls to other resources including other City departments, governmental, and private agencies; answers questions and provides information to the public, as appropriate; answers building intercom system and grants identified personnel access through remote-controlled security doors; calls in relief personnel to maintain public safety staffing levels; alerts other agencies and coordinates mutual response radio traffic; and initiates follow-up calls as requested. Administrative Functions Reviews and records case information; assigns case numbers; tallies assigned calls, balances police officer assignments, and coordinates break periods; may take brief, limited telephone reports of lost property; maintains logs and records; enters information into automated record files; reproduces computer generated bulletins; prepares letters and reports and other related forms and records; conducts radio equipment tests; may retrieve or review dispatch recordings; may classify and sort dispatch cards, as needed; and may be assigned to assist in processing arrested persons to jail. Job Related and Essential Qualifications Demonstrated Knowledge of : Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; alphabetic, chronological, and numeric filing systems; effective communication techniques; community resources; map reading; and personal computer operating systems and software applications. Demonstrated Skills to : Analyze situations quickly and make sound decisions in emergency and routine situations; demonstrate excellent interpersonal skills including communicating effectively with those contacted in the course of work; perform multiple tasks concurrently; quickly read and retain information; quickly interpret maps and floor layouts; relate effectively to co-workers; speak in a clear and understandable voice; write basic letters, memos, and reports; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (35 net wpm); and exemplify an enthusiastic, resourceful, and effective service attitude with co-workers and the public. Ability to : Learn the techniques, procedures, methods, and City dispatching codes used in the operation of a highly technical communications center; use patience, courtesy, and tact in dealing with the public; recognize and discern various emotional states when dealing with citizens in person and while on 911, emergency, and business lines; recognize the voices of field units; and quickly operate electronic data processing equipment and radio consoles. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Two years of experience involving heavy public contact while performing multiple tasks and using a computer. Education : Equivalent to graduation from high school. College course work in communications, business administration, or a related field are desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification :Possession of POST Public Safety Dispatching Certificate is required prior to the completion of the probationary period. License :May require the possession of a valid California driver’s license and satisfactory driving record as determined by the City. Other Requirements :Willingness and ability to work any shift in a 24 hour period, holidays, weekends, scheduled and emergency overtime, and be available for call back as required; attend classes during work and non-work hours as required; maintain the certifications necessary for this job classification; and wear a uniform and comply with departmental grooming standards. Special Requirements : Essential duties may require the mental and/or physical ability to quickly read fine print, charts, graphs, maps, and computer monitors; see fine detail with no color deficiencies; hear and understand radio and telephone transmissions through headsets, handsets, and speakers, sometimes with interference, static, and background noises, such as with others talking in the room, audible traffic noise, and telephone ringing; hear a telephone ring when the bell unit is located 30' away; discern various tones, rhythms, and series of “beeps” through a headset and over a speaker; discern when a person is speaking with varying degrees of volume, such as shouting or whispering including emotional states; speak quickly in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio, telephone, and in person; move quickly about the building or to other buildings, as needed; stamina to sit for long periods of time and to work long hours; operate computer keyboards and complex radio computer equipment; strength to safely lift and maneuver up to 40 pounds; and quickly bend, reach, climb step stools, and stoop. Additional Information Non-Exempt. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: Continuous
City of LIvermore
Livermore, California, United States
Description Click Here for the job announcement. This recruitment is for Lateral Public Safety Dispatchers. To be eligible for lateral recruitment, you must be a current emergency dispatcher with a police agency. DEFINITION Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to police and fire procedures; provides support services and maintains records; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS The Public Safety Dispatcher provides technical communications support and computer information processing for police and fire activities as well as animal control and public services functions. In addition to call taking and dispatching, incumbents perform varied record keeping, information retrieval, and similar work in support of public safety activities. Incumbents are expected to exercise independent judgment in the performance of their duties with minimum supervision. SUPERVISION RECEIVED General supervision is provided by the dispatch supervisor with direction provided by other supervisory or management staff. SUPERVISION EXERCISED As experience is gained, incumbents in this classification may provide direction and training to other Public Safety Dispatchers. Examples of Important and Essential Functions Call Taking and Dispatching Functions Answers 911 emergency and misdirected non-emergency calls, and a variety of other public safety telephone lines; communicates and relates effectively to those contacted in the course of the work; obtains essential information from reporting parties about the nature of the emergency; enters information into computer terminals; enters control codes and searches files to research and provide information; assesses urgency of call and assigns code; assesses the nature of the emergency, determines appropriate response level, determines closest available and most appropriate company, and dispatches police, fire, medical aid, rescue, and hazardous material calls via two-way radio or telephone; directly broadcasts critical police emergency calls and general information bulletins; enters, updates, and monitors information such as time assignment, en route time, arrival, clearance, and other related information for each emergency and non-emergency event; monitors location and verifies safe status of public safety and other specified City personnel; monitors and controls radio traffic; connects special hearing-impaired telephone lines to transcription apparatus; dispatches animal services assignments, as needed; refers non-emergency calls to other resources including other City departments, governmental, and private agencies; answers questions and provides information to the public, as appropriate; answers building intercom system and grants identified personnel access through remote-controlled security doors; calls in relief personnel to maintain public safety staffing levels; alerts other agencies and coordinates mutual response radio traffic; and initiates follow-up calls as requested. Administrative Functions Reviews and records case information; assigns case numbers; tallies assigned calls, balances police officer assignments, and coordinates break periods; may take brief, limited telephone reports of lost property; maintains logs and records; enters information into automated record files; reproduces computer generated bulletins; prepares letters and reports and other related forms and records; conducts radio equipment tests; may retrieve or review dispatch recordings; may classify and sort dispatch cards, as needed; and may be assigned to assist in processing arrested persons to jail. Job Related and Essential Qualifications Demonstrated Knowledge of : Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; alphabetic, chronological, and numeric filing systems; effective communication techniques; community resources; map reading; and personal computer operating systems and software applications. Demonstrated Skills to : Analyze situations quickly and make sound decisions in emergency and routine situations; demonstrate excellent interpersonal skills including communicating effectively with those contacted in the course of work; perform multiple tasks concurrently; quickly read and retain information; quickly interpret maps and floor layouts; relate effectively to co-workers; speak in a clear and understandable voice; write basic letters, memos, and reports; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (35 net wpm); and exemplify an enthusiastic, resourceful, and effective service attitude with co-workers and the public. Ability to : Learn the techniques, procedures, methods, and City dispatching codes used in the operation of a highly technical communications center; use patience, courtesy, and tact in dealing with the public; recognize and discern various emotional states when dealing with citizens in person and while on 911, emergency, and business lines; recognize the voices of field units; and quickly operate electronic data processing equipment and radio consoles. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Two years of experience involving heavy public contact while performing multiple tasks and using a computer. Education : Equivalent to graduation from high school. College course work in communications, business administration, or a related field are desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification :Possession of POST Public Safety Dispatching Certificate is required prior to the completion of the probationary period. License :May require the possession of a valid California driver’s license and satisfactory driving record as determined by the City. Other Requirements :Willingness and ability to work any shift in a 24 hour period, holidays, weekends, scheduled and emergency overtime, and be available for call back as required; attend classes during work and non-work hours as required; maintain the certifications necessary for this job classification; and wear a uniform and comply with departmental grooming standards. Special Requirements : Essential duties may require the mental and/or physical ability to quickly read fine print, charts, graphs, maps, and computer monitors; see fine detail with no color deficiencies; hear and understand radio and telephone transmissions through headsets, handsets, and speakers, sometimes with interference, static, and background noises, such as with others talking in the room, audible traffic noise, and telephone ringing; hear a telephone ring when the bell unit is located 30' away; discern various tones, rhythms, and series of “beeps” through a headset and over a speaker; discern when a person is speaking with varying degrees of volume, such as shouting or whispering including emotional states; speak quickly in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio, telephone, and in person; move quickly about the building or to other buildings, as needed; stamina to sit for long periods of time and to work long hours; operate computer keyboards and complex radio computer equipment; strength to safely lift and maneuver up to 40 pounds; and quickly bend, reach, climb step stools, and stoop. Additional Information Non-Exempt. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Description Click Here for the job announcement. This recruitment is for Lateral Public Safety Dispatchers. To be eligible for lateral recruitment, you must be a current emergency dispatcher with a police agency. DEFINITION Under general supervision, receives 911 system emergency and non-emergency calls; dispatches assignments according to police and fire procedures; provides support services and maintains records; and performs other duties as assigned. DISTINGUISHING CHARACTERISTICS The Public Safety Dispatcher provides technical communications support and computer information processing for police and fire activities as well as animal control and public services functions. In addition to call taking and dispatching, incumbents perform varied record keeping, information retrieval, and similar work in support of public safety activities. Incumbents are expected to exercise independent judgment in the performance of their duties with minimum supervision. SUPERVISION RECEIVED General supervision is provided by the dispatch supervisor with direction provided by other supervisory or management staff. SUPERVISION EXERCISED As experience is gained, incumbents in this classification may provide direction and training to other Public Safety Dispatchers. Examples of Important and Essential Functions Call Taking and Dispatching Functions Answers 911 emergency and misdirected non-emergency calls, and a variety of other public safety telephone lines; communicates and relates effectively to those contacted in the course of the work; obtains essential information from reporting parties about the nature of the emergency; enters information into computer terminals; enters control codes and searches files to research and provide information; assesses urgency of call and assigns code; assesses the nature of the emergency, determines appropriate response level, determines closest available and most appropriate company, and dispatches police, fire, medical aid, rescue, and hazardous material calls via two-way radio or telephone; directly broadcasts critical police emergency calls and general information bulletins; enters, updates, and monitors information such as time assignment, en route time, arrival, clearance, and other related information for each emergency and non-emergency event; monitors location and verifies safe status of public safety and other specified City personnel; monitors and controls radio traffic; connects special hearing-impaired telephone lines to transcription apparatus; dispatches animal services assignments, as needed; refers non-emergency calls to other resources including other City departments, governmental, and private agencies; answers questions and provides information to the public, as appropriate; answers building intercom system and grants identified personnel access through remote-controlled security doors; calls in relief personnel to maintain public safety staffing levels; alerts other agencies and coordinates mutual response radio traffic; and initiates follow-up calls as requested. Administrative Functions Reviews and records case information; assigns case numbers; tallies assigned calls, balances police officer assignments, and coordinates break periods; may take brief, limited telephone reports of lost property; maintains logs and records; enters information into automated record files; reproduces computer generated bulletins; prepares letters and reports and other related forms and records; conducts radio equipment tests; may retrieve or review dispatch recordings; may classify and sort dispatch cards, as needed; and may be assigned to assist in processing arrested persons to jail. Job Related and Essential Qualifications Demonstrated Knowledge of : Modern office practices and procedures; proper English usage, grammar, spelling, and punctuation; alphabetic, chronological, and numeric filing systems; effective communication techniques; community resources; map reading; and personal computer operating systems and software applications. Demonstrated Skills to : Analyze situations quickly and make sound decisions in emergency and routine situations; demonstrate excellent interpersonal skills including communicating effectively with those contacted in the course of work; perform multiple tasks concurrently; quickly read and retain information; quickly interpret maps and floor layouts; relate effectively to co-workers; speak in a clear and understandable voice; write basic letters, memos, and reports; utilize personal computers and computer software to perform word processing and spreadsheet functions; meet the City's keyboarding standard (35 net wpm); and exemplify an enthusiastic, resourceful, and effective service attitude with co-workers and the public. Ability to : Learn the techniques, procedures, methods, and City dispatching codes used in the operation of a highly technical communications center; use patience, courtesy, and tact in dealing with the public; recognize and discern various emotional states when dealing with citizens in person and while on 911, emergency, and business lines; recognize the voices of field units; and quickly operate electronic data processing equipment and radio consoles. Experience, Education, and Training Guidelines : Any combination of experience, education, and training that would provide the best qualified candidates. A typical way to obtain the knowledge, skills, and abilities would be: Experience : Two years of experience involving heavy public contact while performing multiple tasks and using a computer. Education : Equivalent to graduation from high school. College course work in communications, business administration, or a related field are desirable. Training : Any recent training such as academic courses and certification programs which are relevant to this job classification. Certification :Possession of POST Public Safety Dispatching Certificate is required prior to the completion of the probationary period. License :May require the possession of a valid California driver’s license and satisfactory driving record as determined by the City. Other Requirements :Willingness and ability to work any shift in a 24 hour period, holidays, weekends, scheduled and emergency overtime, and be available for call back as required; attend classes during work and non-work hours as required; maintain the certifications necessary for this job classification; and wear a uniform and comply with departmental grooming standards. Special Requirements : Essential duties may require the mental and/or physical ability to quickly read fine print, charts, graphs, maps, and computer monitors; see fine detail with no color deficiencies; hear and understand radio and telephone transmissions through headsets, handsets, and speakers, sometimes with interference, static, and background noises, such as with others talking in the room, audible traffic noise, and telephone ringing; hear a telephone ring when the bell unit is located 30' away; discern various tones, rhythms, and series of “beeps” through a headset and over a speaker; discern when a person is speaking with varying degrees of volume, such as shouting or whispering including emotional states; speak quickly in a clear, understandable voice with sufficient volume and tone quality to project effectively over radio, telephone, and in person; move quickly about the building or to other buildings, as needed; stamina to sit for long periods of time and to work long hours; operate computer keyboards and complex radio computer equipment; strength to safely lift and maneuver up to 40 pounds; and quickly bend, reach, climb step stools, and stoop. Additional Information Non-Exempt. CITY OF LIVERMORE BENEFITS SUMMARY Association of Livermore Employees Please click here for a copy of the current Memorandum of Understanding (MOU) for the Association of Livermore Employees. The information contained here is a summary of benefits. For a more detailed summary of benefits for all employee groups, click here . Any errors or omissions do not constitute either an expressed or implied contract. Updated 1/2024 MOU TERM 10/01/2021 - 09/30/2025 SCHEDULED INCREASES 10/11/2021 2.0% + $725.40/year 10/10/2022 3.5% + $754.56/year 10/09/2023 2.5% + $777.36/year 10/07/2024 2.0% + $796.80/year CAFETERIA PLAN (MEDICAL, DENTAL & VISION) $1,950/month towards medical, dental, and vision; unused balance paid in cash to employee. BASIC LIFE INSURANCE& ACCIDENTAL DEATH & DISMEMBERMENT INSURANCE (AD & D) FT - $60,000 EE coverage or PT - $30,000 EE coverage, ER paid $1,000 dependent coverage, ER paid EE option to purchase $25,000 additional life insurance& supplemental life to $500,000 (not to exceed 5x annual earnings). LONG TERM DISABILITY (LTD) ER paid 60% of base monthly earnings to $5,000/month max. (180 day waiting period) PERS New City of Livermore EEs are enrolled in the 2% at 60 formula or 2% at 62 formula, depending on eligibility, as per AB 340. Classic PERS Misc Member - 2% at 60 Member Rate = 7% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit New PERS Misc Member - 2% at 62 Member Rate = 7.5% EE paid Employer Rate = 34.43%ER paid (includes unfunded liability; FY23/24) 36 consecutive months Final Comp Sick Leave Credit 4th Level 59 Survivor Ben. Military Service Credit MEDICARE (Hired after 3/31/86) EE paid 1.45% ER paid 1.45% RETIREMENT HEALTH SAVINGS (RHS) ER contribution of 4% of base pay into RHS account. VACATION ACCRUAL Years of ServiceTotal Accrual Per Year 180.6 hrs 2-5120.12 hrs 6-10135.98 hrs 11-15160.94 hrs 16-19180.18 hrs 20+192.4 hrs Prorated for part-time EE. Maximum accrual: 340 hours HOLIDAYS & HOLIDAY-IN-LIEU PAY Holidays: 12 observed holidays or in lieu day off or if work 2.5 times pay. Holiday-In-Lieu Pay: EE's assigned receive 7.5% of base salary, paid per pay period SICK LEAVE ACCRUAL 96.2 hours/year Pro-rated for part-time EE SICK LEAVE USAGE: FAMILY SICK LEAVE : For immediate Family Illness- ½ Annual Sick Leave Accrual. PARENTAL LEAVE : For non-birthing parentwho becomes a parent due to adoption, foster care placement, or birth of a child- 48 hours BEREAVEMENT/ FUNERAL LEAVE (non-immediate family) : 3 regularly scheduled workdays of sick leavecanbe used foraunt or uncle. FUNERAL LEAVE 3 regularly scheduled workdays max for immediate family. PERSONAL LEAVE Full-Time: 16 hours per year Pro-rated for part-time EE. PREGNANCY LEAVE & FMLA/CFRA EE may use accrued leaves in compliance with City Rules & Regs Benefit provided as per regulations: Federal Family and Medical Leave Act, California Family Rights Act, and California Pregnancy Disability Act DEFERRED COMPENSATION 457(b) ER contributes $75 per pay period, with required matching of $75 by EE 2024 Maximum : Normal = $23,000 Age 50+ = $7,500 Catchup Limits = $46,000 Voluntary EE Participation SECTION 125 PLAN No ER contribution 2024 Maximum Dependent Care*: Up to $5,000/year -- *See IRS Pub #503 Unreimbursed Medical: Up to $3,200/year Pre-tax Health Care Premiums FSA's for Dependent Care Unreimbursed Medical Expenses Other options offered by plan administrator UNIFORM ALLOWANCE $850 per year/ paid in equal amounts per pay period For Public Safety Dispatchers, Senior Public Safety Dispatchers, Supervising Public Safety Dispatchers, Police Clerks, Senior Police Clerk, Supervising Police Clerk, Animal Control Officers, Police Identification Technician, Supervising Property and Evidence Specialist, Property and Evidence Specialist, Community Service Specialists, Crime & Intelligence Analysts, and Crime Prevention Specialist. SAFETY SHOE ALLOWANCE Paid annually in July: $200/year for Meter Readers, and employees in Engineering Technician, Neighborhood Preservation Officer, and Building Inspector series who perform field work, and Public Works employees that are required to wear safety shoes or boots. PRESCRIPTION SAFETY GLASSES Reimbursement of up to $150/year for purchase of safety prescription glasses for EEs working in locations where there is a risk of eye injuries. SHIFT DIFFERENTIAL EEs regularly assigned to city facilities operating 24/7 - $2.50/hour for all hours worked when assigned to a shift requiring EE work at least 4 hours between 4:00 p.m.- 6:00 a.m. EQUIPMENT OPERATION Public Works EEs: $12.00/day for EE who operates Class A vehicle, min of 50%+ operation/day. STANDBY PAY 2 hours straight-time for standby on regularly scheduled work day 3 hours straight-time for standby on regularly scheduled days off and fixed City holidays CALL BACK PAY 3 hours min @ OT rate for FLSA nonexempt. First 3 hours can't be taken as comp time but paid to EE. WORK IN A HIGHER CLASS If work min of 3 consecutive workdays, paid @ 5% differential or the minimum of the salary range of the higher classification. COURT PAY/COURT CANCELLATION PAY If in connection with EE's usual official duties, 3 hrs min @ OT, or 4 hrs min @ OT for those required to appear on normal day off or on graveyard shift. SUPPORT SERVICES TRAINING OFFICER PAY $90/pay period for full pay period while assigned. BILINGUAL PAY $60/pay period for both written & conversational. Must be certified by Department Head and approved by Admin Services Director, and used on the job. $35/pay period for conversation level as certified by Department Head and approved by Admin Services Director. TELEPHONE PAY 20 minutes and for each minute exceeding 20 minutes at OT rate. CELL PHONE ALLOWANCE Standard = $40/month (if authorized) See Administrative Regulation 36 for details. COMMERCIAL DRIVERS' LICENSE PAY $35/pay period with valid CA Commercial Driver's License and valid DOT medical card. OT COMP & COMP TIME OFF OT for > 40 hrs/week or > 8 hrs/day in a reg scheduled day or hrs in excess of those normally scheduled & worked/day @ 1 ½ x reg. pay or Comp Time in lieu of OT for FLSA nonexempt. Accrued Comp Time in excess of 100 hours must be paid out. TUITION REIMBURSEMENT 75% reimbursement fortuition & books For undergraduate studies, $4,000 FY max; $16,000 lifetime max For graduate studies, $5,000 FY max; $10,000 lifetime max LICENSES & CERTIFICATIONS 100% reimbursement for required licenses and certifications EMPLOYEE ASSISTANCE PROGRAM Three (3) sessions per incident per family member. Unlimited telephonic consultations. FLSA WORK PERIOD 168 hour pay period beginning Monday at 12:01 a.m., ending 7 days later on Sunday at 12:00 midnight. If an EE is not on this work week schedule, something must be in writing documenting EE's work week. For WR Operator series : 168 hour period beginning Sunday at 12:00 midnight, ending 7 days later on Saturday at 11:59 p.m. PAY PERIODS 26 pay periods per year Benefits listed are for regular full-time employees. Benefits are prorated for 30-hour and 20-hour employees. ER = Employer EE = Employee FT = Full-Time PT = Part-Time Closing Date/Time: Continuous