City of San Jose
United States, California, San Jose
The San José Police Department is dedicated to providing public safety through community partnerships and 21st Century Policing practices, ensuring equity for all. The Department is committed to treating all of San Jose's diverse community members with dignity, fairness, and respect, while protecting their rights and providing equal protection under the law.The San Jose Police Department is seeking a Division Manager for the Operations Support Services Division (OSSD) of the department. OSSD is comprised of approximately 89 employees, with a budget of approximately $9.4 million dollars. The OSSD Division Manager is an essential position within the Police Department and reports directly to the Captain of Bureau of Administration (BOA). BOA and the OSSD operate and maintain critical systems in support of public safety on a 24/7 basis. The primary purpose of OSSD is to manage and maintain local, state and federal databases in order to assist in the identification, apprehension and prosecution of criminal offenders and to ensure officer and public safety. The Division is divided into five units, which include: Vehicle Records Unit, Report Processing Unit, Warrants Unit, Services & Communications Unit, and Fingerprints. The Vehicle Records Unit processes all reports and calls related to stolen, recovered, impounded, private property towed, and repossessed vehicles. The Unit enters and updates data in all local, state, and national databases. Duties include coordinating with investigative units on the release of vehicles held for investigation or as evidence of crime. The Report Processing Unit processes all incoming reports and provides a variety of services to the public, officers, and other government and law enforcement agencies. The Warrants Unit processes all warrants. Duties include 24/7 "hit confirmation" for officers and other agencies checking the status of warrants, sending warrant abstracts to arresting agencies, managing "due diligence" documentation, purging expired warrants, updating local, state, and national databases, and providing services to members of the public who "self-surrender". This Unit is also responsible for processing traffic citations. The Services & Communications Unit provides a variety of services to officers, other agencies and the members of the public. Services include data retrieval, requests for copies of reports, background requests and Clearance Letters for Visa & Immigration purposes. The Unit also processes subpoenas for records and Public Records requests. Duties include entries and updates of firearms and property in all local, state and national databases. The Fingerprint Unit processes all "non-custodial" bookings and registrants. This Unit is also responsible for managing local, state, and national databases for all criminal citations. This position will oversee OSSD and related issues in support of the Police Department's mission. The OSSD Division Manager will work closely with the Communications and Systems Development Division Managers and must possess strong leadership, decision-making, and collaborative skills. The Division Manager will take a critical role in developing a cohesive work environment and change management for the future. The Division Manager will set division policy related to OSSD protocol and will ensure workforce productivity through effective interpersonal skills and adherence to instituted procedures. The Division Manager will supervise shift managers, assign and prioritize staff work, evaluate the performance of mid-level managers, act as the Custodian of Record for most records retained in the department, coordinate the release of Public Records Acts requests, and monitor the evaluation process for all of the Division employees. The Division Manager will be responsible for preparing, administering and managing the Division budget. This will include drafting purchasing documents and maintenance of contracts. This will be accomplished by negotiating contracts, scheduling vendors and requesting services. The Division Manager will be responsible for holding contractors accountable in an expeditious and efficient manner. Additionally, the Division manager will be responsible for authorizing expenditures in compliance with City protocols and that the division budget is kept within the appropriate authorizations. The Division Manager will oversee the management of all aspects of policy related to the Division's operation. This includes management of the Division's access to local, regional, state and nationwide databases such as the Records Management System (RMS), California Law Enforcement Telecommunications (CLETS), Sheriff's Law Enforcement Telecommunications (SLETS), National Crime Information Center (NCIC) and Criminal Justice Information Control (CJIC) systems. The Division Manager will prepare and present Department reports for Senior Management and City Council. This will include preparing Annual Performance Plans and Quarterly Program Management Reports that encompass measures, accomplishments and needs of the Division. The salary range for this classification is $131,187 to $207,658 annually. This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience. The essential functions of this position are as follows: - A history of effectively managing staff and working in an environment in which senior department managers regularly balance competing expectations from groups with diverse points of views and interests. -Skill in creating new approaches to a variety of unprecedented and problematic situations. -Ability to manage a complex operation, communicate well with an experienced staff, including the oversight of a police support services operation for both day-to-day operations as well as future development. -Politically astute and able to establish trust with other City departments, as well as outside public and private agencies. -Strong leadership ability relating to employee supervision, motivation, training and hiring, including mentoring and coaching. -Understand and communicate information about complex systems to individuals with varying levels of experience. -Knowledge of modern law enforcement systems, such as: California Law Enforcement Telecommunications Systems (CLETS), Automated Field Reporting (AFR)/Records Management Systems (RMS) and Law Enforcement information sharing systems, etc.. - Reviews and interprets Federal, State, and local mandates and departmental policies and procedures. Including participating in both DOJ and FBI audits -As the Custodian of Record appear in court. -Effective communication skills and approachability with staff at all levels. -Commitment to excellence and customer service. -Ability to clearly express ideas, verbally and in written form. -The division operates 24 hours a day, 365 days of the year including holidays. As such, the Division Manager must be available via telephone at all times. This position will require the employee to work 5 days a week and may be scheduled to work evenings, nights and/or weekends. Education and Experience Bachelor ' s Degree in a closely related field and six years of progressively responsible directly related experience, including three years of supervisory experience. Required Licensing (positions in this class may require one or more of the following): Valid CA Driver ' s License Desirable Qualifications Completed CLETS Train the Trainer In a position that included Department of Justice -
Agency CLETS Coordinator assignments. POST Records Supervisor Certificate The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical systems, principles and practices, Citywide and departmental procedures/policies, and federal, state and local rules and regulations. Knowledge of: modern law enforcement systems such as: California Law Enforcement Telecommunications Systems (CLETS), Automated Field Reporting (AFR)/Records Management Systems (RMS), Law Enforcement information sharing systems and systems security are highly desired. Leadership - Leads by example; is accountable for all aspects of the unit, demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, encourages and rewards risk-taking, allowing others to learn from mistakes. Management - evaluates priorities to ensure the 'true' top priorities are handled satisfactorily; sets clear goals for the employees and their work units. Can delegate responsibilities to direct reports and ensure adequate project completion. Maintaining Personal Credibility/Meeting Ethical Standards - When confronted with ethical dilemmas, acts in a way that reflects relevant law, policy and procedures, agency values, and personal values. Analytical Thinking - Approaches a situation or problem by defining the problem or issues; identifies a set of features, parameters, or considerations to take into account; collects and analyzes data; uses logic and intuition to arrive at conclusions and recommendations. Communication Skills - Communicates and listens effectively and responds in a timely, effective, positive, and respectful manner; written reports and correspondence are accurate, complete, current, well-organized, legible, concise, neat, and in proper grammatical form. Project Management - ensures support for projects and implements agency goals and strategic objectives. Political Skill - In taking action, demonstrates an understanding and consideration of how it will impact stakeholders and affected areas in the organization. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Supervision - sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources. Teamwork & Interpersonal Skills - Demonstrates a positive attitude and flexibility along with the ability to develop effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Technical Credibility - Appropriately applies procedures, requirements, regulations, and policies to related service delivery or regulatory activities. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the job specific questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, as well as a background investigation. You will be prompted to answer the following job-specific questions during the online application. Do you have at least (3) three years of experience working with federal and state laws, rules and regulations, and local codes and standards as they apply to law enforcement operations? If yes, describe in detail this experience and include your position or title at the time. Do you have experience with modern law enforcement systems such as California Law Enforcement Telecommunications Systems (CLETS), and Automated Field Reporting (AFR)/Records Management Systems (RMS), and Law Enforcement information sharing systems? If so, please describe your experience; be sure to list the name of the system, number of years of experience, and your level of responsibility for each system. Do you have experience with managing a budget? If yes describe this experience in detail including the amount of the budget and the scope of your responsibilities. Include the name of the organization. Do you have experience with program management for specific projects? If yes describe this experience in detail including the types of projects and the scope of your responsibilities. Please describe any specialized training and/or courses you have received related to this position such as police records management, public records disclosure, or law enforcement telecommunication. Please be sure to include information related to the source of the training such as DOJ, POST, CLEARS, etc. If you have questions about the duties of this position, please contact Veronica Andrade by email at Veronica.Andrade@sanjoseca.gov . If you have questions about the recruitment process, please contact Alexandria Rodriguez by email at Alexandria.Rodriguez@sanjoseca.gov . This classification is part of Executive Management (MGT).
Apr 26, 2024
Full Time
The San José Police Department is dedicated to providing public safety through community partnerships and 21st Century Policing practices, ensuring equity for all. The Department is committed to treating all of San Jose's diverse community members with dignity, fairness, and respect, while protecting their rights and providing equal protection under the law.The San Jose Police Department is seeking a Division Manager for the Operations Support Services Division (OSSD) of the department. OSSD is comprised of approximately 89 employees, with a budget of approximately $9.4 million dollars. The OSSD Division Manager is an essential position within the Police Department and reports directly to the Captain of Bureau of Administration (BOA). BOA and the OSSD operate and maintain critical systems in support of public safety on a 24/7 basis. The primary purpose of OSSD is to manage and maintain local, state and federal databases in order to assist in the identification, apprehension and prosecution of criminal offenders and to ensure officer and public safety. The Division is divided into five units, which include: Vehicle Records Unit, Report Processing Unit, Warrants Unit, Services & Communications Unit, and Fingerprints. The Vehicle Records Unit processes all reports and calls related to stolen, recovered, impounded, private property towed, and repossessed vehicles. The Unit enters and updates data in all local, state, and national databases. Duties include coordinating with investigative units on the release of vehicles held for investigation or as evidence of crime. The Report Processing Unit processes all incoming reports and provides a variety of services to the public, officers, and other government and law enforcement agencies. The Warrants Unit processes all warrants. Duties include 24/7 "hit confirmation" for officers and other agencies checking the status of warrants, sending warrant abstracts to arresting agencies, managing "due diligence" documentation, purging expired warrants, updating local, state, and national databases, and providing services to members of the public who "self-surrender". This Unit is also responsible for processing traffic citations. The Services & Communications Unit provides a variety of services to officers, other agencies and the members of the public. Services include data retrieval, requests for copies of reports, background requests and Clearance Letters for Visa & Immigration purposes. The Unit also processes subpoenas for records and Public Records requests. Duties include entries and updates of firearms and property in all local, state and national databases. The Fingerprint Unit processes all "non-custodial" bookings and registrants. This Unit is also responsible for managing local, state, and national databases for all criminal citations. This position will oversee OSSD and related issues in support of the Police Department's mission. The OSSD Division Manager will work closely with the Communications and Systems Development Division Managers and must possess strong leadership, decision-making, and collaborative skills. The Division Manager will take a critical role in developing a cohesive work environment and change management for the future. The Division Manager will set division policy related to OSSD protocol and will ensure workforce productivity through effective interpersonal skills and adherence to instituted procedures. The Division Manager will supervise shift managers, assign and prioritize staff work, evaluate the performance of mid-level managers, act as the Custodian of Record for most records retained in the department, coordinate the release of Public Records Acts requests, and monitor the evaluation process for all of the Division employees. The Division Manager will be responsible for preparing, administering and managing the Division budget. This will include drafting purchasing documents and maintenance of contracts. This will be accomplished by negotiating contracts, scheduling vendors and requesting services. The Division Manager will be responsible for holding contractors accountable in an expeditious and efficient manner. Additionally, the Division manager will be responsible for authorizing expenditures in compliance with City protocols and that the division budget is kept within the appropriate authorizations. The Division Manager will oversee the management of all aspects of policy related to the Division's operation. This includes management of the Division's access to local, regional, state and nationwide databases such as the Records Management System (RMS), California Law Enforcement Telecommunications (CLETS), Sheriff's Law Enforcement Telecommunications (SLETS), National Crime Information Center (NCIC) and Criminal Justice Information Control (CJIC) systems. The Division Manager will prepare and present Department reports for Senior Management and City Council. This will include preparing Annual Performance Plans and Quarterly Program Management Reports that encompass measures, accomplishments and needs of the Division. The salary range for this classification is $131,187 to $207,658 annually. This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience. The essential functions of this position are as follows: - A history of effectively managing staff and working in an environment in which senior department managers regularly balance competing expectations from groups with diverse points of views and interests. -Skill in creating new approaches to a variety of unprecedented and problematic situations. -Ability to manage a complex operation, communicate well with an experienced staff, including the oversight of a police support services operation for both day-to-day operations as well as future development. -Politically astute and able to establish trust with other City departments, as well as outside public and private agencies. -Strong leadership ability relating to employee supervision, motivation, training and hiring, including mentoring and coaching. -Understand and communicate information about complex systems to individuals with varying levels of experience. -Knowledge of modern law enforcement systems, such as: California Law Enforcement Telecommunications Systems (CLETS), Automated Field Reporting (AFR)/Records Management Systems (RMS) and Law Enforcement information sharing systems, etc.. - Reviews and interprets Federal, State, and local mandates and departmental policies and procedures. Including participating in both DOJ and FBI audits -As the Custodian of Record appear in court. -Effective communication skills and approachability with staff at all levels. -Commitment to excellence and customer service. -Ability to clearly express ideas, verbally and in written form. -The division operates 24 hours a day, 365 days of the year including holidays. As such, the Division Manager must be available via telephone at all times. This position will require the employee to work 5 days a week and may be scheduled to work evenings, nights and/or weekends. Education and Experience Bachelor ' s Degree in a closely related field and six years of progressively responsible directly related experience, including three years of supervisory experience. Required Licensing (positions in this class may require one or more of the following): Valid CA Driver ' s License Desirable Qualifications Completed CLETS Train the Trainer In a position that included Department of Justice -
Agency CLETS Coordinator assignments. POST Records Supervisor Certificate The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical systems, principles and practices, Citywide and departmental procedures/policies, and federal, state and local rules and regulations. Knowledge of: modern law enforcement systems such as: California Law Enforcement Telecommunications Systems (CLETS), Automated Field Reporting (AFR)/Records Management Systems (RMS), Law Enforcement information sharing systems and systems security are highly desired. Leadership - Leads by example; is accountable for all aspects of the unit, demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, encourages and rewards risk-taking, allowing others to learn from mistakes. Management - evaluates priorities to ensure the 'true' top priorities are handled satisfactorily; sets clear goals for the employees and their work units. Can delegate responsibilities to direct reports and ensure adequate project completion. Maintaining Personal Credibility/Meeting Ethical Standards - When confronted with ethical dilemmas, acts in a way that reflects relevant law, policy and procedures, agency values, and personal values. Analytical Thinking - Approaches a situation or problem by defining the problem or issues; identifies a set of features, parameters, or considerations to take into account; collects and analyzes data; uses logic and intuition to arrive at conclusions and recommendations. Communication Skills - Communicates and listens effectively and responds in a timely, effective, positive, and respectful manner; written reports and correspondence are accurate, complete, current, well-organized, legible, concise, neat, and in proper grammatical form. Project Management - ensures support for projects and implements agency goals and strategic objectives. Political Skill - In taking action, demonstrates an understanding and consideration of how it will impact stakeholders and affected areas in the organization. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Supervision - sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources. Teamwork & Interpersonal Skills - Demonstrates a positive attitude and flexibility along with the ability to develop effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Technical Credibility - Appropriately applies procedures, requirements, regulations, and policies to related service delivery or regulatory activities. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the job specific questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, as well as a background investigation. You will be prompted to answer the following job-specific questions during the online application. Do you have at least (3) three years of experience working with federal and state laws, rules and regulations, and local codes and standards as they apply to law enforcement operations? If yes, describe in detail this experience and include your position or title at the time. Do you have experience with modern law enforcement systems such as California Law Enforcement Telecommunications Systems (CLETS), and Automated Field Reporting (AFR)/Records Management Systems (RMS), and Law Enforcement information sharing systems? If so, please describe your experience; be sure to list the name of the system, number of years of experience, and your level of responsibility for each system. Do you have experience with managing a budget? If yes describe this experience in detail including the amount of the budget and the scope of your responsibilities. Include the name of the organization. Do you have experience with program management for specific projects? If yes describe this experience in detail including the types of projects and the scope of your responsibilities. Please describe any specialized training and/or courses you have received related to this position such as police records management, public records disclosure, or law enforcement telecommunication. Please be sure to include information related to the source of the training such as DOJ, POST, CLEARS, etc. If you have questions about the duties of this position, please contact Veronica Andrade by email at Veronica.Andrade@sanjoseca.gov . If you have questions about the recruitment process, please contact Alexandria Rodriguez by email at Alexandria.Rodriguez@sanjoseca.gov . This classification is part of Executive Management (MGT).
Medical Case Manager (Long Term Support Services) CalOptima CalOptima Health is seeking a highly motivated an experienced Medical Case Manager (Long Term Support Services) to join our team. The Medical Case Manager (Long Term Support Services) is part of an advanced specialty collaborative practice, responsible for case management, care coordination, authorization and utilization management of the assigned population of focus (Community Adult Based Services (CBAS), CalAIM, complex discharge and long term care (LTC) members residing in nursing facilities under custodial care) including members in the OneCare Programs, Medi-Cal only members or members living in the intermediate care facilities under regional center guidelines. The incumbent will perform utilization functions and authorizations, provide coordination of care and ongoing case management services for CalOptima Health members discharging from LTC facilities. Discharge planning may include services for CalAIM, LTC and CBAS. The incumbent will review and determine medical eligibility based on approved criteria/guidelines, National Committee for Quality Assurance (NCQA) standards, Medicare, Medi-Cal and CDA guidelines and will facilitate communication and coordination among all participants of the health care team and the member to ensure services are provided to promote quality cost-effective outcomes. The incumbent will provide intensive case management in a collaborative process that includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. The incumbent will be the subject matter expert and acts as a liaison to Orange County based community agencies, CalAIM program and providers, CBAS centers, In-Home Support Services (IHSS) liaisons, skilled nursing facilities, members and providers. Position Information: Department: Long Term Care Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Medical Review Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Applies utilization management, authorizations and case management/nursing processes that include assessment, care planning collaboration, advocacy, implementation/intervention, monitoring and evaluation of a member's status. Performs and/or reviews clinical assessments by using CalAIM, CalOptima Health and DHCS approved standardized tools such as Pre-Admission Screening and Resident Review (PASRR), Minimum Data Set (MDS), CBAS Eligibility Determination Tool (CEDT), Health Risk Assessment (HRA), Individual Plans of Care, etc. Participates in hospital rounds. Collaborates with hospitals on complex discharges. Communicates timely with CalAIM providers and members to coordinate and initiate Community Support (CS) services and (ECM) Enhanced Case Management. Completes all documentation accurately and appropriately for data entry into the utilization management or care management system at the time of the telephone call or fax to include any authorization updates. Reviews and evaluates proposed services utilizing medical criteria, established policies and procedures, Title 22, Medicare and/or Medi-Cal guidelines. This includes review of submitted medical documentation. Determines the appropriate action regarding the service being requested for approval, modification or denial and refers to the Medical Director for review when necessary. Initiates contact with patient, family and treating physicians as needed to obtain additional information or to introduce the role of CalAIM and case management. Analyzes all requests with the objective of monitoring utilization of services, which includes medical appropriateness and identify potentially high cost, complex cases for high level case management intervention. For short-term cases, conducts a thorough and objective assessment of the member's current physical, psychosocial and environmental status and gathers all information pertinent to the case. Develops, implements and monitors a care plan through the interdisciplinary team process in conjunction with the individual member and family in internal and external settings across the continuum of care. Assesses member's status and progress routinely; if progress is static or regressive, determines reason and proactively encourages appropriate referrals to a higher level of case management or makes appropriate adjustments in the care plan, providers and/or services to promote better outcomes. Reports cost analysis, quality of care and/or quality of life improvements as measured against the case management goals. Establishes means of communication and collaboration with CalAIM providers, other team members, physicians, CBAS centers, IHSS liaisons, community agencies, health networks, skilled nursing facilities and administrators. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Acts as an advocate in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. Works collaboratively with staff members from various disciplines involved in patient care with an emphasis on interpreting and problem-solving complex cases. Documents case notes and rationale for all decisions in the Medical Management System (i.e., JIVA, CCMS system, Altruista Guiding Care, etc). Conducts assessments by collecting in-depth information about a member's situation, identifies high-risk needs, issues and resources and gathers all information pertinent to the case to write referrals for any gaps in services. Plans and determines specific objectives, goals and actions as identified through the assessment process and makes recommendations to nursing facilities for the care of the patients. Implements by conducting specific interventions, including referring members to outside resources and/or community agencies that will result in meeting the goals established in the care plan. Supports implementation of the care plan through an interdisciplinary team process in conjunction with the member, family and all participants of the health care team. Monitors established measurable goals and routinely assesses the member's status and progress to proactively make appropriate recommendations for adjustments in the care plan, providers and/or services to promote better outcomes. Performs utilization review of services requested for members in case management by reviewing all pertinent medical records for medical necessity, applying medical review protocols and criteria and meeting the timeframes per the Utilization Management policies and procedures. 10% - Administrative Support Assists the Manager, Long-Term Support Services in identifying areas of needed staff training and in maintaining current data resources. Maintains confidentiality of the member's medical information. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications: Associate degree in nursing (ADN) required. 3 years of clinical experience with the health needs of the population served required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree in nursing (BSN). 2 years of experience in Long Term Care, Community Health, Managed Care Medi-Cal, Medicare programs. Active Commission for Case Manager (CCM) certification. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: Current, unrestricted Registered Nurse (RN) license to practice in the state of California required. A valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office approximately 50% of the time. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 29, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/medical-case-manager-long-term-support-services-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-84064ecd94c56741ac890d47513dd445
Apr 16, 2024
Full Time
Medical Case Manager (Long Term Support Services) CalOptima CalOptima Health is seeking a highly motivated an experienced Medical Case Manager (Long Term Support Services) to join our team. The Medical Case Manager (Long Term Support Services) is part of an advanced specialty collaborative practice, responsible for case management, care coordination, authorization and utilization management of the assigned population of focus (Community Adult Based Services (CBAS), CalAIM, complex discharge and long term care (LTC) members residing in nursing facilities under custodial care) including members in the OneCare Programs, Medi-Cal only members or members living in the intermediate care facilities under regional center guidelines. The incumbent will perform utilization functions and authorizations, provide coordination of care and ongoing case management services for CalOptima Health members discharging from LTC facilities. Discharge planning may include services for CalAIM, LTC and CBAS. The incumbent will review and determine medical eligibility based on approved criteria/guidelines, National Committee for Quality Assurance (NCQA) standards, Medicare, Medi-Cal and CDA guidelines and will facilitate communication and coordination among all participants of the health care team and the member to ensure services are provided to promote quality cost-effective outcomes. The incumbent will provide intensive case management in a collaborative process that includes assessment, planning, implementation, coordination, monitoring and evaluation of the member's needs. The incumbent will be the subject matter expert and acts as a liaison to Orange County based community agencies, CalAIM program and providers, CBAS centers, In-Home Support Services (IHSS) liaisons, skilled nursing facilities, members and providers. Position Information: Department: Long Term Care Salary Grade: K - $70,000 - $114,268 ($33.65 - $54.9365) Work Arrangement: Partial Telework **This position is eligible for telework in California.** Duties & Responsibilities: 85% - Medical Review Support Participates in a mission-driven culture of high-quality performance, with a member focus on customer service, consistency, dignity and accountability. Assists the team in carrying out department responsibilities and collaborates with others to support short- and long-term goals/priorities for the department. Applies utilization management, authorizations and case management/nursing processes that include assessment, care planning collaboration, advocacy, implementation/intervention, monitoring and evaluation of a member's status. Performs and/or reviews clinical assessments by using CalAIM, CalOptima Health and DHCS approved standardized tools such as Pre-Admission Screening and Resident Review (PASRR), Minimum Data Set (MDS), CBAS Eligibility Determination Tool (CEDT), Health Risk Assessment (HRA), Individual Plans of Care, etc. Participates in hospital rounds. Collaborates with hospitals on complex discharges. Communicates timely with CalAIM providers and members to coordinate and initiate Community Support (CS) services and (ECM) Enhanced Case Management. Completes all documentation accurately and appropriately for data entry into the utilization management or care management system at the time of the telephone call or fax to include any authorization updates. Reviews and evaluates proposed services utilizing medical criteria, established policies and procedures, Title 22, Medicare and/or Medi-Cal guidelines. This includes review of submitted medical documentation. Determines the appropriate action regarding the service being requested for approval, modification or denial and refers to the Medical Director for review when necessary. Initiates contact with patient, family and treating physicians as needed to obtain additional information or to introduce the role of CalAIM and case management. Analyzes all requests with the objective of monitoring utilization of services, which includes medical appropriateness and identify potentially high cost, complex cases for high level case management intervention. For short-term cases, conducts a thorough and objective assessment of the member's current physical, psychosocial and environmental status and gathers all information pertinent to the case. Develops, implements and monitors a care plan through the interdisciplinary team process in conjunction with the individual member and family in internal and external settings across the continuum of care. Assesses member's status and progress routinely; if progress is static or regressive, determines reason and proactively encourages appropriate referrals to a higher level of case management or makes appropriate adjustments in the care plan, providers and/or services to promote better outcomes. Reports cost analysis, quality of care and/or quality of life improvements as measured against the case management goals. Establishes means of communication and collaboration with CalAIM providers, other team members, physicians, CBAS centers, IHSS liaisons, community agencies, health networks, skilled nursing facilities and administrators. Prepares and maintains appropriate documentation of patient care and progress within the care plan. Acts as an advocate in the member's best interest for necessary funding, treatment alternatives, timelines and coordination of care and frequent evaluations of progress and goals. Works collaboratively with staff members from various disciplines involved in patient care with an emphasis on interpreting and problem-solving complex cases. Documents case notes and rationale for all decisions in the Medical Management System (i.e., JIVA, CCMS system, Altruista Guiding Care, etc). Conducts assessments by collecting in-depth information about a member's situation, identifies high-risk needs, issues and resources and gathers all information pertinent to the case to write referrals for any gaps in services. Plans and determines specific objectives, goals and actions as identified through the assessment process and makes recommendations to nursing facilities for the care of the patients. Implements by conducting specific interventions, including referring members to outside resources and/or community agencies that will result in meeting the goals established in the care plan. Supports implementation of the care plan through an interdisciplinary team process in conjunction with the member, family and all participants of the health care team. Monitors established measurable goals and routinely assesses the member's status and progress to proactively make appropriate recommendations for adjustments in the care plan, providers and/or services to promote better outcomes. Performs utilization review of services requested for members in case management by reviewing all pertinent medical records for medical necessity, applying medical review protocols and criteria and meeting the timeframes per the Utilization Management policies and procedures. 10% - Administrative Support Assists the Manager, Long-Term Support Services in identifying areas of needed staff training and in maintaining current data resources. Maintains confidentiality of the member's medical information. 5% - Other Completes other projects and duties as assigned. Minimum Qualifications: Associate degree in nursing (ADN) required. 3 years of clinical experience with the health needs of the population served required. An equivalent combination of education and experience sufficient to successfully perform the essential duties of the position such as those listed above may also be qualifying. Preferred Qualifications: Bachelor's degree in nursing (BSN). 2 years of experience in Long Term Care, Community Health, Managed Care Medi-Cal, Medicare programs. Active Commission for Case Manager (CCM) certification. Bilingual in English and in one of CalOptima Health's defined threshold languages (Arabic, Farsi, Chinese, Korean, Spanish, Vietnamese). Required Licensure / Certifications: Current, unrestricted Registered Nurse (RN) license to practice in the state of California required. A valid driver's license and vehicle or other approved means of transportation, an acceptable driving record and current auto insurance will be required for work away from the primary office approximately 50% of the time. Knowledge & Abilities: Develop rapport and establish and maintain effective working relationships with CalOptima Health's leadership and staff and external contacts at all levels and with diverse backgrounds. Work independently and exercise sound judgment. Communicate clearly and concisely, both orally and in writing. Work a flexible schedule; available to participate in evening and weekend events. Organize, be analytical, problem-solve and possess project management skills. Work in a fast-paced environment and in an efficient manner. Manage multiple projects and identify opportunities for internal and external collaboration. Motivate and lead multi-program teams and external committees/coalitions. Utilize computer and appropriate software (e.g., Microsoft Office: Word, Outlook, Excel, PowerPoint) and job specific applications/systems to produce correspondence, charts, spreadsheets, and/or other information applicable to the position assignment. Physical Requirements (With or Without Accommodations): Ability to visually read information from computer screens, forms and other printed materials and information. Ability to speak (enunciate) clearly in conversation and general communication. Hearing ability for verbal communication/conversation/responses via telephone, telephone systems, and face-to-face interactions. Manual dexterity for typing, writing, standing and reaching, flexibility, body movement for bending, crouching, walking, kneeling and prolonged sitting. Lifting and moving objects, patients and/or equipment 10 to 25 pounds Work Environment: If located at the 500, 505 Building or a remote work location: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. There are no harmful environmental conditions present for this job. The noise level in this work environment is usually moderate. If located at PACE: Work is typically indoors in a clinical setting serving the frail and elderly. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. If located in the Community: Work is typically indoors and sedentary and is subject to schedule changes and/or variable work hours, with travel as needed. Employee will occasionally work outdoors in varied temperatures. There may be harmful or hazardous environmental conditions present for this job. The noise level in this work environment is usually moderate to loud. About CalOptima Health: CalOptima Health is the single largest health plan in Orange County, serving one in four residents. Our motto - "Better. Together." - is at the heart of our mission to serve members with excellence, dignity and respect. We are a public agency made up of compassionate leaders and professionals working together to strengthen our community's health. We are continuing to build a culture that promotes diversity and inclusion within our community where employees have a sense of belonging, and are valued for their ideas, contributions, and their unique individual perspectives they bring. CalOptima Health has been recognized as one of Orange County's best places to work, so we know there is something special about our organization. It is why people choose to work here and why they choose to stay! About our Benefits & Wellness options: At CalOptima Health, we know that a healthy and happy workforce is a thriving workforce, which is why we offer a comprehensive benefits package, including participation in the California Public Employees Retirement System (CalPERS), low-cost medical/vision/dental insurance options, and paid time off. To support quality work-life balance, we allow flexible scheduling during core business hours, telework options for some positions, work schedules that allow every other Monday or Friday off (9/80 schedule), and a wellness program featuring diverse activities. Additionally, CalOptima Health contributes 4% of pensionable earnings to a 401(a) retirement program with no required employee contribution. For those who are interested in additional retirement savings, employees have access to 457(b) retirement plans with pre/post-tax contribution options. For more information, please click on the 2024 CalOptima Health Benefits Guide regarding our comprehensive benefits and wellness package. IMPORTANT APPLICATION INFORMATION AND INSTRUCTIONS Applications will be accepted on a continuous basis until a sufficient number of qualified applications have been received. The deadline for the first review of applications is April 29, 2024 at 9:00 PM (PST). Applicants are encouraged to apply early. Applicants that apply after the first review are not guaranteed to be considered for this recruitment. This recruitment may close at any time without notice after the first review date. The selection process may include, but is not limited to, a skills assessment, phone screen and interview. The successful candidate will be required to undergo a reference / background check (to include a conviction record) and if applicable also pass a post-offer pre-employment medical examination (which will include a drug screening). Internal CalOptima Health applicants should apply through InfoNet. Communication regarding your application will be sent to the email address listed on your application. Please check your email, including your SPAM folder, regularly throughout the recruitment process. You can also visit your candidate portal to receive the most up to date status of your application. CalOptima Health is committed to attracting, hiring, and retaining a diverse staff, where we will honor your unique experiences, identity, and perspectives. Our organization strives to create and maintain a workplace environment that is inclusive, equitable and welcoming so we can truly be Better Together. CalOptima Health is an equal opportunity employer and makes all employment decisions on the basis of merit. CalOptima Health wants to have qualified employees in every job position. CalOptima Health prohibits unlawful discrimination against any employee, or applicant for employment, based on race, religion/religious creed, color, national origin, ancestry, mental or physical disability, medical condition, genetic information, marital status, sex, sex stereotype, gender, gender identity, gender expression, transitioning status, age, sexual orientation, immigration status, military status as a disabled veteran, or veteran of the Vietnam era, or any other consideration made unlawful by federal, state, or local laws. CalOptima Health also prohibits unlawful discrimination based on the perception that anyone has any of those characteristics or is associated with a person who has, or is perceived as having, any of those characteristics. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation at (714) 246-8400 if you are unable or limited in your ability to access job openings or apply for a job on this site as a result of your disability. To apply, please visit: https://jobs.caloptima.org/jobs/medical-case-manager-long-term-support-services-505-city-parkway-california-united-states Copyright 2024 Jobelephant.com Inc. All rights reserved. Posted by the FREE value-added recruitment advertising agency jeid-84064ecd94c56741ac890d47513dd445
TULARE COUNTY HHSA
Visalia, California, United States
The Tulare County Health & Human Services Agency is currently recruiting for an Electronic Health Records (EHR) Manager. This position plans, develops, implements, and oversees the goals, objectives, and work of the Health & Human Services Agency’s Electronic Health Records system. This recruitment will establish an employment list to fill immediate and future vacancies in the Mental Health Branch. The EHR Manager will work directly with the Division Manager of Mental Health. The successful candidate will supervise staff who work with the EHR system and ancillary systems that support data collection and sharing for the Branch. The ideal candidate should possess analytical skills and the ability to set goals, organize data, measure outcomes, and create effective reports for upper management. Additional duties include performing assurance audits of the Electronic Health Records application to ensure the accuracy and integrity of data, identify end-user errors, and provide feedback to promote efficiency. Typical Duties Key Responsibilities Lead the Electronic Health Records team in training, development of forms, functionality improvement, and ongoing maintenance of the system. Perform quality assurance audits of Electronic Health Records application to ensure accuracy and integrity of data, identify end user errors and provide feedback. Serve as primary liaison with the IT Department and software vendors. Work directly with the vendors, internal and external partners, and staff in the development, set up, and design of the Electronic Health Records system. Develop policies and procedures associated with the use of Electronic Health Records software. Make recommendations for application modifications to improve service workflow efficiency and productivity of behavioral health services staff. Manage Electronic Health Records implementation project plans and project teams. Adhere to all regulatory and HIPAA requirements. Employment Standards Required Qualifications Candidates must meet the qualifications listed below by the application deadline . Education : Equivalent to a Bachelor’s degree from an accredited college or university with major course work in health, computer sciences, business or public administration or a closely related field. Equivalency for Education: Equivalent to an AA degree from an accredited college or university with major course work in health, computer sciences, business or public administration or a closely related field and two (2) years directly related program-specific experience. Experience : Three (3) years of increasingly responsible administrative or managerial and supervision experience in health, mental health, or human services in Electronic Health Records and/or client record systems experience. Additional Information Conditions of Employment Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam. If in a driving position candidates must be able to obtain and retain a valid California driver's license. Student Loan Forgiveness This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service **PLEASE NOTE: ONLY COMPLETE APPLICATIONS WILL BE CONSIDERED** EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 19 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision, life and long-term disability).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement : The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave : 12 set days and 1 personal holiday. Vacation Accrual : 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. FLSA exempt employees accrue an additional 5 days of vacation per year. Sick Leave Accrual : 12 days per year with unlimited accumulation, 48 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Long Term Disability Insurance: A Long Term Disability plan is provided. This provides financial protection for you by paying a portion of your income while you are disabled. Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation : A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: 5/6/2024 11:59 PM Pacific
Apr 23, 2024
Full Time
The Tulare County Health & Human Services Agency is currently recruiting for an Electronic Health Records (EHR) Manager. This position plans, develops, implements, and oversees the goals, objectives, and work of the Health & Human Services Agency’s Electronic Health Records system. This recruitment will establish an employment list to fill immediate and future vacancies in the Mental Health Branch. The EHR Manager will work directly with the Division Manager of Mental Health. The successful candidate will supervise staff who work with the EHR system and ancillary systems that support data collection and sharing for the Branch. The ideal candidate should possess analytical skills and the ability to set goals, organize data, measure outcomes, and create effective reports for upper management. Additional duties include performing assurance audits of the Electronic Health Records application to ensure the accuracy and integrity of data, identify end-user errors, and provide feedback to promote efficiency. Typical Duties Key Responsibilities Lead the Electronic Health Records team in training, development of forms, functionality improvement, and ongoing maintenance of the system. Perform quality assurance audits of Electronic Health Records application to ensure accuracy and integrity of data, identify end user errors and provide feedback. Serve as primary liaison with the IT Department and software vendors. Work directly with the vendors, internal and external partners, and staff in the development, set up, and design of the Electronic Health Records system. Develop policies and procedures associated with the use of Electronic Health Records software. Make recommendations for application modifications to improve service workflow efficiency and productivity of behavioral health services staff. Manage Electronic Health Records implementation project plans and project teams. Adhere to all regulatory and HIPAA requirements. Employment Standards Required Qualifications Candidates must meet the qualifications listed below by the application deadline . Education : Equivalent to a Bachelor’s degree from an accredited college or university with major course work in health, computer sciences, business or public administration or a closely related field. Equivalency for Education: Equivalent to an AA degree from an accredited college or university with major course work in health, computer sciences, business or public administration or a closely related field and two (2) years directly related program-specific experience. Experience : Three (3) years of increasingly responsible administrative or managerial and supervision experience in health, mental health, or human services in Electronic Health Records and/or client record systems experience. Additional Information Conditions of Employment Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam. If in a driving position candidates must be able to obtain and retain a valid California driver's license. Student Loan Forgiveness This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service **PLEASE NOTE: ONLY COMPLETE APPLICATIONS WILL BE CONSIDERED** EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 19 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision, life and long-term disability).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement : The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave : 12 set days and 1 personal holiday. Vacation Accrual : 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. FLSA exempt employees accrue an additional 5 days of vacation per year. Sick Leave Accrual : 12 days per year with unlimited accumulation, 48 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Long Term Disability Insurance: A Long Term Disability plan is provided. This provides financial protection for you by paying a portion of your income while you are disabled. Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation : A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: 5/6/2024 11:59 PM Pacific
The Tulare County Health & Human Services Agency is currently recruiting for an Electronic Health Records (EHR) Manager. This position plans, develops, implements, and oversees the goals, objectives, and work of the Health & Human Services Agency’s Electronic Health Records system. This recruitment will establish an employment list to fill immediate and future vacancies in the Mental Health Branch. The EHR Manager will work directly with the Division Manager of Mental Health. The successful candidate will supervise staff who work with the EHR system and ancillary systems that support data collection and sharing for the Branch. The ideal candidate should possess analytical skills and the ability to set goals, organize data, measure outcomes, and create effective reports for upper management. Additional duties include performing assurance audits of the Electronic Health Records application to ensure the accuracy and integrity of data, identify end-user errors, and provide feedback to promote efficiency. Typical Duties Key Responsibilities Lead the Electronic Health Records team in training, development of forms, functionality improvement, and ongoing maintenance of the system. Perform quality assurance audits of Electronic Health Records application to ensure accuracy and integrity of data, identify end user errors and provide feedback. Serve as primary liaison with the IT Department and software vendors. Work directly with the vendors, internal and external partners, and staff in the development, set up, and design of the Electronic Health Records system. Develop policies and procedures associated with the use of Electronic Health Records software. Make recommendations for application modifications to improve service workflow efficiency and productivity of behavioral health services staff. Manage Electronic Health Records implementation project plans and project teams. Adhere to all regulatory and HIPAA requirements. Employment Standards Required Qualifications Candidates must meet the qualifications listed below by the application deadline . Education : Equivalent to a Bachelor’s degree from an accredited college or university with major course work in health, computer sciences, business or public administration or a closely related field. Equivalency for Education: Equivalent to an AA degree from an accredited college or university with major course work in health, computer sciences, business or public administration or a closely related field and two (2) years directly related program-specific experience. Experience : Three (3) years of increasingly responsible administrative or managerial and supervision experience in health, mental health, or human services in Electronic Health Records and/or client record systems experience. Additional Information Conditions of Employment Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam. If in a driving position candidates must be able to obtain and retain a valid California driver's license. Student Loan Forgiveness This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service **PLEASE NOTE: ONLY COMPLETE APPLICATIONS WILL BE CONSIDERED** EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 19 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision, life and long-term disability).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement : The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave : 12 set days and 1 personal holiday. Vacation Accrual : 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. FLSA exempt employees accrue an additional 5 days of vacation per year. Sick Leave Accrual : 12 days per year with unlimited accumulation, 48 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Long Term Disability Insurance: A Long Term Disability plan is provided. This provides financial protection for you by paying a portion of your income while you are disabled. Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation : A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: 5/6/2024 11:59 PM Pacific
Apr 23, 2024
Full Time
The Tulare County Health & Human Services Agency is currently recruiting for an Electronic Health Records (EHR) Manager. This position plans, develops, implements, and oversees the goals, objectives, and work of the Health & Human Services Agency’s Electronic Health Records system. This recruitment will establish an employment list to fill immediate and future vacancies in the Mental Health Branch. The EHR Manager will work directly with the Division Manager of Mental Health. The successful candidate will supervise staff who work with the EHR system and ancillary systems that support data collection and sharing for the Branch. The ideal candidate should possess analytical skills and the ability to set goals, organize data, measure outcomes, and create effective reports for upper management. Additional duties include performing assurance audits of the Electronic Health Records application to ensure the accuracy and integrity of data, identify end-user errors, and provide feedback to promote efficiency. Typical Duties Key Responsibilities Lead the Electronic Health Records team in training, development of forms, functionality improvement, and ongoing maintenance of the system. Perform quality assurance audits of Electronic Health Records application to ensure accuracy and integrity of data, identify end user errors and provide feedback. Serve as primary liaison with the IT Department and software vendors. Work directly with the vendors, internal and external partners, and staff in the development, set up, and design of the Electronic Health Records system. Develop policies and procedures associated with the use of Electronic Health Records software. Make recommendations for application modifications to improve service workflow efficiency and productivity of behavioral health services staff. Manage Electronic Health Records implementation project plans and project teams. Adhere to all regulatory and HIPAA requirements. Employment Standards Required Qualifications Candidates must meet the qualifications listed below by the application deadline . Education : Equivalent to a Bachelor’s degree from an accredited college or university with major course work in health, computer sciences, business or public administration or a closely related field. Equivalency for Education: Equivalent to an AA degree from an accredited college or university with major course work in health, computer sciences, business or public administration or a closely related field and two (2) years directly related program-specific experience. Experience : Three (3) years of increasingly responsible administrative or managerial and supervision experience in health, mental health, or human services in Electronic Health Records and/or client record systems experience. Additional Information Conditions of Employment Candidates selected will be required to pass a pre-employment drug and alcohol screening. Additionally, a background investigation may also be conducted, which may include a re-investigation every 10 years for some positions. An Employment Eligibility Verification using E-Verify may be required on the first day of employment for some positions. Some job classes may also require a physical exam. If in a driving position candidates must be able to obtain and retain a valid California driver's license. Student Loan Forgiveness This may be a qualifying position for student loan forgiveness through the College Cost Reduction and Access Act (CCRAA). Only student loan payments made after October 1, 2007 and in a qualified repayment plan are eligible. For more information you are encouraged to speak with your student loan servicer or visit: https://studentaid.gov/manage-loans/forgiveness-cancellation/public-service **PLEASE NOTE: ONLY COMPLETE APPLICATIONS WILL BE CONSIDERED** EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER Bargaining Unit 19 The information listed is a general summary of benefits. These provisions do not constitute an expressed or implied contract and are subject to change. Benefit Amount: An annualbenefit amountis provided and may be applied towards health insurance premiums (medical, dental, vision, life and long-term disability).This benefit is pro-rated and paid on a pay period basis (24 pay periods). Health Insurance: A choice of PPO and HMOmedical plans which include PPOand HMO dental plans andinclude dentalandvision coverage. Dependent coverage is available. Providers include Anthem Blue Cross, Kaiser Permanente, Delta Dental, andVision Services Plan (VSP) . Retirement : The retirement plan is a defined benefit plan administered pursuant to the 1937 Act County Employees Retirement Act and integrated with Social Security. In addition to ordinary retirement benefits, the plan provides disability and death benefits. Retirement contributions are made by both the County and the employee. The County has reciprocity with the State of California, contracting PERS agencies, and all County 1937 Act Retirement Systems. Paid Holiday Leave : 12 set days and 1 personal holiday. Vacation Accrual : 2 weeks per year (0-3 years of service) 3 weeks per year (3-7 years of service) 4 weeks per year (7-11 years of service) 5 weeks per year (11+ years of service) Limit of 300 hours. FLSA exempt employees accrue an additional 5 days of vacation per year. Sick Leave Accrual : 12 days per year with unlimited accumulation, 48 hours of which may be used toward family sick leave. Group Term Life Insurance and AD&D: $10,000; Provided by Standard Insurance Company . Long Term Disability Insurance: A Long Term Disability plan is provided. This provides financial protection for you by paying a portion of your income while you are disabled. Employees are covered by State Disability Insurance. The premium is paid by the employee. Deferred Compensation : A voluntary deferred compensation plan is available. To view more detailed descriptions of Tulare County's benefits, please view the Benefits section of our Web site at https://tularecounty.ca.gov/hrd/benefits-wellness/health-plans-active-employees/ The Provisions Of This Bulletin Do Not Constitute An Expressed Or Implied Contract And Are Subject To Change. Closing Date/Time: 5/6/2024 11:59 PM Pacific
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job EXCELLENT OPPORTUNITY TO MAKE A DIFFERENCE IN THE LIVES OF CHILDREN! APPLY TODAY TO GET STARTED! The Preschool Services Department (PSD) is recruiting for a PSD Program Manager who plans, organizes, and directs the activities for PSD programs throughout San Bernardino County. Program Managers have responsibility for program planning, implementation and management through subordinate supervisors, and assuring the delivery of services within prescribed program standards and funding. Official Title: PSD Program Manager For more detailed information, view the PSD Program Manager job description. CONDITIONS OF EMPLOYMENT 1) Must possess an official photo identification card. 2) Must be able to lift and carry a small child (up to 50 lbs) as needed/in the event of an emergency. Other physical demands include: sitting, walking, standing, bending, squatting, climbing, kneeling, crawling, twisting, grasping, fine manipulation, pushing/pulling, reaching, stooping, using smell and touch, working outside and vision and hearing. 3) Must pass a pre-employment physical including a tuberculosis test and required immunizations (SB792). 4) Travel throughout the County is required. A valid California Class C driver license and proof of automobile liability insurance must be maintained for the individual providing the transportation. Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. BACKGROUND INVESTIGATION Job offers are contingent upon passing a background investigation which includes a fingerprint check and search of the Child Abuse Index before appointment. If an individual has been convicted of a crime other than a minor traffic violation, the individual cannot work or be present in any community care facility unless they request and subsequently obtain a criminal record exemption from the Community Care Licensing Division, Care Provider Management Bureau (CPMB). With the exception of minor traffic violations, all convictions, including misdemeanors, felonies, and convictions occurring a long time ago, require an exemption. CPMB also examines arrest records to determine if there is a possible danger to clients. Crimes against children and convictions of a violent nature, such as sex offenses, murder, manslaughter, arson, and robbery are crimes for which an exemption cannot be issued. (Health & Safety Code section 1596.871) Minimum Requirements REQUIRED: EXPERIENCE OPTION 1 Must possess two (2) years of full-time equivalent supervisory or management experience in a preschool, school district, or social services setting which includes responsibility for interpreting/enforcing relevant laws, rules and regulations AND supervisory experience that involves hiring, conducting evaluations, and disciplinary action. EXPERIENCE OPTION 2 Must possess two (2) years of full-time equivalent supervisory or management experience which includes responsibility for program planning and coordinating the delivery of behavioral health, disabilities, and family engagement AND supervisory experience that involves hiring, conducting evaluations, and disciplinary action. -- AND -- PERMIT Must possess and maintain a valid/active CA Child Development Program Director Permit issued by the California Commission on Teacher Credentialing (CTC). EDUCATION Must possess a completed/awarded bachelor’s degree in Business/Public Administration, Education, Early Childhood Education/Child Development, Psychology, Sociology, Human Services or other closely related field . REQUIRED DOCUMENTATION (Must be attached): A copy of the required valid/active CA Child Development Program Director Permit , a legible copy of transcripts (unofficial are accepted) AND a copy of the degree . Required documentation MUST be attached to your application o r submit Attn: Program Manager - PSD to: Email: employment@hr.sbcounty.gov Fax: (909) 387-5819 Failure to provide the requested documents at the time of application submittal may result in disqualification of the application. IMPORTANT NOTES: All work experience must be clearly detailed and demonstrated on the application AND supplemental questionnaire to ensure qualifications are properly considered (resumes are not reviewed). All information must be current and up to date. EDUCATION Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. (Must be attached if applicable.) Click here for more information on evaluation services. Desired Qualifications The ideal candidate will possess: A Master's Degree in one of the fields noted above Experience in a Head Start or federally funded preschool program Organizational management, fiscal administration, and monitoring experience Strong written and communication skills Experience determining program eligibility for federal or state funded programs is desirable (ERSEA) Experience with compliance and/or interpretation of Title II or Title V Experience with program planning and coordinating the delivery of behavioral health, disabilities and family engagement is highly desirable Selection Process Examination Procedure : There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore, it is to your advantage to provide as much relevant and detailed work experience as possible , as resumes will not be reviewed in lieu of the application materials. Application Procedure : (NOTE: There is a six (6) month waiting period to re-apply for the same job classification (title and level)). Complete and submit the online employment application and supplemental questionnaire as soon as possible as this recruitment may close at any time . To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application as soon as possible. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. For important information on employment processes and submitting job applications, see links below: Guide to Completing a County Job Application Applicant Information and the County Employment Process Management Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
The Job EXCELLENT OPPORTUNITY TO MAKE A DIFFERENCE IN THE LIVES OF CHILDREN! APPLY TODAY TO GET STARTED! The Preschool Services Department (PSD) is recruiting for a PSD Program Manager who plans, organizes, and directs the activities for PSD programs throughout San Bernardino County. Program Managers have responsibility for program planning, implementation and management through subordinate supervisors, and assuring the delivery of services within prescribed program standards and funding. Official Title: PSD Program Manager For more detailed information, view the PSD Program Manager job description. CONDITIONS OF EMPLOYMENT 1) Must possess an official photo identification card. 2) Must be able to lift and carry a small child (up to 50 lbs) as needed/in the event of an emergency. Other physical demands include: sitting, walking, standing, bending, squatting, climbing, kneeling, crawling, twisting, grasping, fine manipulation, pushing/pulling, reaching, stooping, using smell and touch, working outside and vision and hearing. 3) Must pass a pre-employment physical including a tuberculosis test and required immunizations (SB792). 4) Travel throughout the County is required. A valid California Class C driver license and proof of automobile liability insurance must be maintained for the individual providing the transportation. Sponsorship: San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. BACKGROUND INVESTIGATION Job offers are contingent upon passing a background investigation which includes a fingerprint check and search of the Child Abuse Index before appointment. If an individual has been convicted of a crime other than a minor traffic violation, the individual cannot work or be present in any community care facility unless they request and subsequently obtain a criminal record exemption from the Community Care Licensing Division, Care Provider Management Bureau (CPMB). With the exception of minor traffic violations, all convictions, including misdemeanors, felonies, and convictions occurring a long time ago, require an exemption. CPMB also examines arrest records to determine if there is a possible danger to clients. Crimes against children and convictions of a violent nature, such as sex offenses, murder, manslaughter, arson, and robbery are crimes for which an exemption cannot be issued. (Health & Safety Code section 1596.871) Minimum Requirements REQUIRED: EXPERIENCE OPTION 1 Must possess two (2) years of full-time equivalent supervisory or management experience in a preschool, school district, or social services setting which includes responsibility for interpreting/enforcing relevant laws, rules and regulations AND supervisory experience that involves hiring, conducting evaluations, and disciplinary action. EXPERIENCE OPTION 2 Must possess two (2) years of full-time equivalent supervisory or management experience which includes responsibility for program planning and coordinating the delivery of behavioral health, disabilities, and family engagement AND supervisory experience that involves hiring, conducting evaluations, and disciplinary action. -- AND -- PERMIT Must possess and maintain a valid/active CA Child Development Program Director Permit issued by the California Commission on Teacher Credentialing (CTC). EDUCATION Must possess a completed/awarded bachelor’s degree in Business/Public Administration, Education, Early Childhood Education/Child Development, Psychology, Sociology, Human Services or other closely related field . REQUIRED DOCUMENTATION (Must be attached): A copy of the required valid/active CA Child Development Program Director Permit , a legible copy of transcripts (unofficial are accepted) AND a copy of the degree . Required documentation MUST be attached to your application o r submit Attn: Program Manager - PSD to: Email: employment@hr.sbcounty.gov Fax: (909) 387-5819 Failure to provide the requested documents at the time of application submittal may result in disqualification of the application. IMPORTANT NOTES: All work experience must be clearly detailed and demonstrated on the application AND supplemental questionnaire to ensure qualifications are properly considered (resumes are not reviewed). All information must be current and up to date. EDUCATION Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. (Must be attached if applicable.) Click here for more information on evaluation services. Desired Qualifications The ideal candidate will possess: A Master's Degree in one of the fields noted above Experience in a Head Start or federally funded preschool program Organizational management, fiscal administration, and monitoring experience Strong written and communication skills Experience determining program eligibility for federal or state funded programs is desirable (ERSEA) Experience with compliance and/or interpretation of Title II or Title V Experience with program planning and coordinating the delivery of behavioral health, disabilities and family engagement is highly desirable Selection Process Examination Procedure : There will be a competitive evaluation of qualifications based on a review of the Application and Supplemental Questionnaire; therefore, it is to your advantage to provide as much relevant and detailed work experience as possible , as resumes will not be reviewed in lieu of the application materials. Application Procedure : (NOTE: There is a six (6) month waiting period to re-apply for the same job classification (title and level)). Complete and submit the online employment application and supplemental questionnaire as soon as possible as this recruitment may close at any time . To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application as soon as possible. Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted, you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. For important information on employment processes and submitting job applications, see links below: Guide to Completing a County Job Application Applicant Information and the County Employment Process Management Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits,* please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . *Retirement benefits subject to change. Closing Date/Time: Continuous
Description Under general direction, to assist in the planning, development, administration, organization, and supervision of several social services programs within the Health and Human Services Agency and to perform related duties as required. DISTINGUISHING CHARACTERISTICS: The Social Services Program Manager classification is utilized in the Children and Adult Services Division or the Community Services and Workforce Development Division. Incumbents may be assigned to any of the functional areas including overseeing more complex systems and programs, requiring significant coordination and direction of employees who are administering these programs. Incumbents report to and assist the Health and Human Services Deputy Director in planning, organizing and supervising the work of Social Workers and support staff in their assigned units. Physical Requirements/Work Environment: Work is performed primarily in an office environment including sitting at a desk working with computer equipment for prolonged periods, and travel for work purposes of training; hear and communicate orally in person, on the phone and in meetings; hand/eye coordination for use of computer/office equipment and performing ergonomics assessments; visual ability to distinguish colors; regularly working with files and general office equipment; safely operate a motor vehicle. Light to moderate lifting and carrying of files; occasionally stand and walk for extended periods. Example of Duties Duties include but are not limited to those described below. Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law. Incumbents reports to, consults with, and assists the Health and Human Services Deputy Director in the planning, organization, administration and control of activities, services, operations, and staff within the assigned Division; plans, organizes, directs and supervises staff in any of the assigned divisions, informs, advises, and/or requests consultation regarding program changes and the impact of those changes on, for example, client-specific services availability, contracts, with stakeholders, including line and technical staff in the department, Deputy Director, and other County departments; interprets and disseminates policies and procedures related to social services programs; advocates for program changes that streamline workflows and enhance standardization across Counties to meet strategic goals and program compliance requirements; collects data, maintains records, to include project tracking documents, and prepares reports of activities pertaining to program(s) managed; may work directly with homeless, housing and service providers, and community partners to assist with planning, facilitating, implementing, and evaluating programs to support effective coordination, collaboration and operation of services; may participate in State project committees and workgroups that guide the development of program changes and may participate in regional or statewide county meetings; represents the department at community meetings and hearings, if assigned. Minimum Qualifications MINIMUM QUALIFICATIONS: Any combination of education, training and experience that would likely provide the required knowledge, skills and abilities may be considered qualifying. A typical way to obtain the required knowledge, skills and abilities would be: Education: Bachelor’s degree from a 4-year college; preferably in a field of study closely related to job duties but not required. Experience: Two years of responsible experience supervising, managing, or administering social services related programs (i.e. APS, CPS, or programs related to Community Services and Workforce Development), License: Possession of a valid California operator’s license issued by the State of California Department of Motor Vehicles. Special Requirements: Ability to: work irregular hours as necessary; travel within and outside the County as necessary; including evenings, weekends, and holidays.Travel within and outside of the County as necessary.Qualify for security clearance through a background investigation and fingerprint check. Desirable Qualifications: Knowledge of Continuum of Care (CoC) system, Homeless Management Information System (HMIS) and Coordinated Entry; knowledge of homeless and housing State and Federal Agencies; Housing and Development (HUD) program, Housing and Community Development (HCD) program; Homeless Housing Assistance and Prevention (HHAP), or knowledge and background in children and adult services. Knowledge Of/Ability To Knowledge of: Principles, methods and practices of public program administration; laws, rules and regulations governing the operation of a public social services program and the various specialized aid and service programs; Health and Human Services Agency vision, mission and values; functions and services of department and other community agencies and resources specific to duty assignment; current issues related to social services nationally, state-wide, and locally; effective managerial and supervision principles and methods; program supervision and evaluation, and principles and methods; program supervision and evaluation and principles of staff training; coaching, mentoring, and staff development; program management including development, oversight, proposal and grant writing, principles of public funding, budget preparation, fiscal and contract monitoring administration and control; financial and statistical record keeping; correct English usage, grammar, spelling punctuation and vocabulary; program management overseeing at least one or more programs such as Child Protective Services, Adult Protective Services, Resource Family Approval, or a Housing and Homeless Services related Program; strategic planning and implementation of complex programs directed by the State Legislature and the California Department of Social Services with the support and technical assistance of the County Welfare Director’s Association; program integrity through review and analysis of cases to assess trends both positive and negative and establishing and implementing plans to address areas of concern identified to improve the overall performance of a program. Ability to: Establish and maintain positive, effective work relationships with subordinate supervisors and managers, agency staff, government and community organizations and the general public; demonstrate leadership including planning, organization; thinking strategically and setting goals and objectives; analyze problems, consider alternatives; exhibit highly developed interpersonal skills; using tact, patience and courtesy; effectively handle complex and difficult personnel and program management problems with skills and sound judgment; prepare and enforce department procedures relating to personnel; budgeting, financial, and social service compliance and training; communicate effectively both orally and in writing with groups, individuals; read, interpret, apply and explain rules, regulations, policies, and procedures; ensure compliance with policies and regulations; prepare clear, concise recommendations and plans; work collaboratively and effectively with local and state agencies, community partners, agency staff and social services communities; respond constructively to conflict; maintain confidentiality and control of sensitive information; inspire the trust, respect and confidence of others; work independently; prioritize personal workload and that of subordinate staff; train, motivate and effectively direct and evaluate the work supervised staff; exhibit strong initiative, integrity, sound judgment and a high degree of maturity; reason logically; work extended hours including evenings and weekends; travel to different sites and locations within and outside of county; follow safe work practices as directed and trained; safely operator a motor vehicle. Disaster Service Workers: All San Benito County employees are designated “Disaster Service Workers” through state and local laws (CA Government Code Sec. 3100-3109 and Emergency Services Chapter 6 via adoption of local Ordinance No. 361 § 1, 2-25-75). As Disaster Service Workers, all County employees are expected to remain at work, or to report for work as soon as practicable, following significant emergency or disaster. SAN BENITO COUNTY BENEFITS FOR MANAGEMENT EMPLOYEES (This is meant to be an overview of benefits only. For full benefit terms and conditions, please see MOU) Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are paid bi-weekly. Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Newly hired MEG employees may be eligible for higher vacation accrual rate for previous public sector experience (verification required). Maximum accruals may apply depending on the bargaining unit. 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Administrative Leave: Management employees receive 80 hours of administrative leave per calendar year. Forty (40) unused hours can be paid out at the end of the calendar year. Administrative leave is pro-rated. Holidays: 13.5 holidays (including 3 floating) for most employees. Safety officers and dispatchers receive approximately 5% holiday pay in addition to their base pay in lieu of paid holidays off. Sick Leave: 15 days per year. Maximum accruals apply. Medical Plan: Comprehensive CalPERS medical plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are eligible to participate. Increase County contributions to medical effective January 2024. a. Employee Only: $750.00, which would include the PEMHCA Minimum b. Employee Plus One: $1,250.00, which would include the PEMHCA Minimum c. Family: $1,515.00, which would include the PEMHCA Minimum The County's contribution above shall be prorated for positions that are less than .90 FTE rounding to the nearest one-quarter time. HRA: Employee Only Medical Plan: $1,500 maximum Employee Plus One Medical Plan: $3,000 maximum. Employee Plus Family Medical Plan: $4,000 maximum. Employees who are eligible to receive a "cash in lieu of' enrollment in the County's medical plan shall receive a taxable payment of $150 monthly (pro-rated into biweekly installments of $69.23). Dental Plan: County contributes $30 to Delta Dental plan for full-time employees and their families. Vision Plan: The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to full-time employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Voluntary life insurance plans available. Disability Insurance: Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. Flexible Spending Accounts: Health and Dependent Care available, pre-tax deductions. 01 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 02 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 03 Do you have at least a bachelor's degree from a four-year college? Yes No 04 Do you have at least two years of experience supervising, managing, or administering social services related programs (i.e. APS, CPS, or programs related to Community Services and Workforce Development)? Yes No 05 Do you possess a valid California operator's license issued by the State of California Department of Motor Vehicles? Yes No 06 This position will manage the agencies. homeless programs from Public Assistance, CSWD and Social Services divisions including the shelter, transitional housing programs, Helping Hands, HSP, HDAP, Homesafe.... etc. Summarize your experience managing homeless programs and your involvement with Continuum of Care, Homeless Managment Information System (HMIS) and Coordinated entry. Required Question Closing Date/Time: 5/7/2024 5:00 PM Pacific
Apr 24, 2024
Full Time
Description Under general direction, to assist in the planning, development, administration, organization, and supervision of several social services programs within the Health and Human Services Agency and to perform related duties as required. DISTINGUISHING CHARACTERISTICS: The Social Services Program Manager classification is utilized in the Children and Adult Services Division or the Community Services and Workforce Development Division. Incumbents may be assigned to any of the functional areas including overseeing more complex systems and programs, requiring significant coordination and direction of employees who are administering these programs. Incumbents report to and assist the Health and Human Services Deputy Director in planning, organizing and supervising the work of Social Workers and support staff in their assigned units. Physical Requirements/Work Environment: Work is performed primarily in an office environment including sitting at a desk working with computer equipment for prolonged periods, and travel for work purposes of training; hear and communicate orally in person, on the phone and in meetings; hand/eye coordination for use of computer/office equipment and performing ergonomics assessments; visual ability to distinguish colors; regularly working with files and general office equipment; safely operate a motor vehicle. Light to moderate lifting and carrying of files; occasionally stand and walk for extended periods. Example of Duties Duties include but are not limited to those described below. Reasonable accommodation will be made when requested and determined by the County to be appropriate under applicable law. Incumbents reports to, consults with, and assists the Health and Human Services Deputy Director in the planning, organization, administration and control of activities, services, operations, and staff within the assigned Division; plans, organizes, directs and supervises staff in any of the assigned divisions, informs, advises, and/or requests consultation regarding program changes and the impact of those changes on, for example, client-specific services availability, contracts, with stakeholders, including line and technical staff in the department, Deputy Director, and other County departments; interprets and disseminates policies and procedures related to social services programs; advocates for program changes that streamline workflows and enhance standardization across Counties to meet strategic goals and program compliance requirements; collects data, maintains records, to include project tracking documents, and prepares reports of activities pertaining to program(s) managed; may work directly with homeless, housing and service providers, and community partners to assist with planning, facilitating, implementing, and evaluating programs to support effective coordination, collaboration and operation of services; may participate in State project committees and workgroups that guide the development of program changes and may participate in regional or statewide county meetings; represents the department at community meetings and hearings, if assigned. Minimum Qualifications MINIMUM QUALIFICATIONS: Any combination of education, training and experience that would likely provide the required knowledge, skills and abilities may be considered qualifying. A typical way to obtain the required knowledge, skills and abilities would be: Education: Bachelor’s degree from a 4-year college; preferably in a field of study closely related to job duties but not required. Experience: Two years of responsible experience supervising, managing, or administering social services related programs (i.e. APS, CPS, or programs related to Community Services and Workforce Development), License: Possession of a valid California operator’s license issued by the State of California Department of Motor Vehicles. Special Requirements: Ability to: work irregular hours as necessary; travel within and outside the County as necessary; including evenings, weekends, and holidays.Travel within and outside of the County as necessary.Qualify for security clearance through a background investigation and fingerprint check. Desirable Qualifications: Knowledge of Continuum of Care (CoC) system, Homeless Management Information System (HMIS) and Coordinated Entry; knowledge of homeless and housing State and Federal Agencies; Housing and Development (HUD) program, Housing and Community Development (HCD) program; Homeless Housing Assistance and Prevention (HHAP), or knowledge and background in children and adult services. Knowledge Of/Ability To Knowledge of: Principles, methods and practices of public program administration; laws, rules and regulations governing the operation of a public social services program and the various specialized aid and service programs; Health and Human Services Agency vision, mission and values; functions and services of department and other community agencies and resources specific to duty assignment; current issues related to social services nationally, state-wide, and locally; effective managerial and supervision principles and methods; program supervision and evaluation, and principles and methods; program supervision and evaluation and principles of staff training; coaching, mentoring, and staff development; program management including development, oversight, proposal and grant writing, principles of public funding, budget preparation, fiscal and contract monitoring administration and control; financial and statistical record keeping; correct English usage, grammar, spelling punctuation and vocabulary; program management overseeing at least one or more programs such as Child Protective Services, Adult Protective Services, Resource Family Approval, or a Housing and Homeless Services related Program; strategic planning and implementation of complex programs directed by the State Legislature and the California Department of Social Services with the support and technical assistance of the County Welfare Director’s Association; program integrity through review and analysis of cases to assess trends both positive and negative and establishing and implementing plans to address areas of concern identified to improve the overall performance of a program. Ability to: Establish and maintain positive, effective work relationships with subordinate supervisors and managers, agency staff, government and community organizations and the general public; demonstrate leadership including planning, organization; thinking strategically and setting goals and objectives; analyze problems, consider alternatives; exhibit highly developed interpersonal skills; using tact, patience and courtesy; effectively handle complex and difficult personnel and program management problems with skills and sound judgment; prepare and enforce department procedures relating to personnel; budgeting, financial, and social service compliance and training; communicate effectively both orally and in writing with groups, individuals; read, interpret, apply and explain rules, regulations, policies, and procedures; ensure compliance with policies and regulations; prepare clear, concise recommendations and plans; work collaboratively and effectively with local and state agencies, community partners, agency staff and social services communities; respond constructively to conflict; maintain confidentiality and control of sensitive information; inspire the trust, respect and confidence of others; work independently; prioritize personal workload and that of subordinate staff; train, motivate and effectively direct and evaluate the work supervised staff; exhibit strong initiative, integrity, sound judgment and a high degree of maturity; reason logically; work extended hours including evenings and weekends; travel to different sites and locations within and outside of county; follow safe work practices as directed and trained; safely operator a motor vehicle. Disaster Service Workers: All San Benito County employees are designated “Disaster Service Workers” through state and local laws (CA Government Code Sec. 3100-3109 and Emergency Services Chapter 6 via adoption of local Ordinance No. 361 § 1, 2-25-75). As Disaster Service Workers, all County employees are expected to remain at work, or to report for work as soon as practicable, following significant emergency or disaster. SAN BENITO COUNTY BENEFITS FOR MANAGEMENT EMPLOYEES (This is meant to be an overview of benefits only. For full benefit terms and conditions, please see MOU) Employees in regular, full-time positions will be eligible to participate in the following employee benefits: Pay Day: Employees are paid bi-weekly. Insurance Deductions: The insurance and benefits deductions will take place bi-monthly, normally the first two pay periods of the month. Bank/Credit union and 457 Retirement Deferrals deductions will take place bi-weekly. Vacation: Based on continued years of service. Newly hired MEG employees may be eligible for higher vacation accrual rate for previous public sector experience (verification required). Maximum accruals may apply depending on the bargaining unit. 5 to 9 years of service = 15 days per year 10 to 14 years of service = 18 days per year 15 + years of service = 20 days per year Administrative Leave: Management employees receive 80 hours of administrative leave per calendar year. Forty (40) unused hours can be paid out at the end of the calendar year. Administrative leave is pro-rated. Holidays: 13.5 holidays (including 3 floating) for most employees. Safety officers and dispatchers receive approximately 5% holiday pay in addition to their base pay in lieu of paid holidays off. Sick Leave: 15 days per year. Maximum accruals apply. Medical Plan: Comprehensive CalPERS medical plans available for full-time employees. Employees appointed to a regular position at a time base of 50% or higher are eligible to participate. Increase County contributions to medical effective January 2024. a. Employee Only: $750.00, which would include the PEMHCA Minimum b. Employee Plus One: $1,250.00, which would include the PEMHCA Minimum c. Family: $1,515.00, which would include the PEMHCA Minimum The County's contribution above shall be prorated for positions that are less than .90 FTE rounding to the nearest one-quarter time. HRA: Employee Only Medical Plan: $1,500 maximum Employee Plus One Medical Plan: $3,000 maximum. Employee Plus Family Medical Plan: $4,000 maximum. Employees who are eligible to receive a "cash in lieu of' enrollment in the County's medical plan shall receive a taxable payment of $150 monthly (pro-rated into biweekly installments of $69.23). Dental Plan: County contributes $30 to Delta Dental plan for full-time employees and their families. Vision Plan: The County pays for employee coverage and the employee can pay for dependent coverage. This benefit is available to full-time employees only. Employee Assistance Program: The County provides confidential short-term counseling services to employees and dependents. Life Insurance/AD&D: County pays for a $20,000 BASIC life insurance policy for each employee. Voluntary life insurance plans available. Disability Insurance: Confidential and Management groups participate in the State Disability Insurance. Credit Union: Membership to the Santa Clara Federal Credit Union is available to San Benito County employees. Deferred Compensation: Employees may participate in tax-deferred retirement savings. Three 457 plans are available. Employees may rollover funds from prior 401k or 457 accounts. IRS limits apply. Retirement: Regular employees will be enrolled into the CalPERS retirement system in accordance with the Public Employees' Retirement Law. Employee contributions vary according to bargaining unit. All New Miscellaneous (non-Safety) employees enrolled into the CalPERS retirement system participate in the full formula of 2% at 62. Miscellaneous employees participate in Social Security in addition to CalPERS. Supplemental Insurance: Employees may participate in various AFLAC plans such as accident, disability, and cancer insurances. Flexible Spending Accounts: Health and Dependent Care available, pre-tax deductions. 01 Please be sure to answer the supplemental questions thoroughly and accurately. Applicants are responsible for clearly, completely, and accurately identifying their qualifications. Your responses to the questions must be supported by both the work experience listed on your application as well as your resume. The rating of the supplemental questions may determine your application status and/or rank on the eligible list. Answers such as "see resume" or "see above" will remove you from consideration. I have read and understand the statement above concerning submission of supplemental questionnaire responses. Yes No 02 I understand all County employees will be required to take an Oath of Office and will be called upon to act as Disaster Service Workers, when needed. Yes 03 Do you have at least a bachelor's degree from a four-year college? Yes No 04 Do you have at least two years of experience supervising, managing, or administering social services related programs (i.e. APS, CPS, or programs related to Community Services and Workforce Development)? Yes No 05 Do you possess a valid California operator's license issued by the State of California Department of Motor Vehicles? Yes No 06 This position will manage the agencies. homeless programs from Public Assistance, CSWD and Social Services divisions including the shelter, transitional housing programs, Helping Hands, HSP, HDAP, Homesafe.... etc. Summarize your experience managing homeless programs and your involvement with Continuum of Care, Homeless Managment Information System (HMIS) and Coordinated entry. Required Question Closing Date/Time: 5/7/2024 5:00 PM Pacific
City of Tacoma, WA
Tacoma, Washington, United States
Position Description ****SPECIAL NOTE**** First consideration will be given to applicants that apply by May 3, 2024 The City of Tacoma (City), Environmental Services (ES) Department, is recruiting for the Appointive position of Assistant Division Manager in the Laboratory Group within the Science and Engineering Division. The Science and Engineering Division provides engineering, planning, program management and laboratory services for the City's Wastewater, Surface Water and Solid Waste utilities. The major areas of focus include collection system pipes, wastewater treatment plants, pumping stations, regional drainage facilities, landfill facilities, stormwater systems, sampling and analyses, environmental cleanup projects, and regulatory compliance both as a regulator and a regulated entity. The Science and Engineering Division is comprised of the following five core sections, in addition to administrative and technical services support groups: Environmental Services Laboratory, Environmental Programs, Asset Management, Capital Delivery, and Special Programs Group. The ES Lab’s mission is to provide high-quality analytical lab services for the City’s and regional partners responding to environmental regulations, supporting research and developing solutions to environmental problems facing the greater Tacoma area and Puget Sound. This position provides management and technical oversight for the Environmental Services Laboratory at CUW. This position has final responsibility for lab quality assurance, work product timeliness, lab safety, laboratory equipment and supplies, staff development and training, operational budget, and spending approvals within the laboratory. This position is directly responsible or influential in meeting a number of key environmental regulations by performing analyses of environmental samples for the Clean Water Act, Resource Conservation and Recovery Act, Comprehensive Environmental Response Compensation and Liability Act, Model Toxics Control Act, and hazardous waste designation rules. Laboratory results are used to inform environmental decisions within the regulations that may lead to cleanup of environmental sites, capital improvements, mitigation activities, and waste disposal decisions. Responsible for managing the CUW laboratory operational and capital budget (4.8 million biennial budget) within allotments. Proper resourcing ensures the lab is able to perform required work necessary to demonstrate compliance, enlighten pollutant source tracing, inform operational effectiveness and compliance for two WWTPs, and inform long term trend monitoring of clean-up sites and strategies to reduce and address pollutant loading in stormwater and wastewater. The below video links provide an overview of the award winning, exciting, and diverse engineering projects we often work on: Point Defiance Stormwater Treatment Facility Project Stormwater Sampling Overview The applicant selected for this position will co-locate with a group of dynamic and creative engineers, scientists, and technicians all housed at Tacoma's Center for Urban Waters facility situated adjacent to Tacoma's Thea Foss Waterway in downtown Tacoma. For more information on the unique Center for Urban Waters professional environment visit the following web site: https://www.urbanwaters.org/ As the Assistant Division Manager for the Laboratory Group, you will: Provide leadership, plan, and manage the work of the Laboratory Group with approximately 17 direct reports. Oversee all laboratory operations; ensuring timely and accurate analytical results that support City enforcement and monitoring requirements. Maintain all required and appropriate laboratory certifications and accreditations. Direct all laboratory quality assurance activities including Standard Operating Procedure (SOP) development, ensure the Laboratory Quality Assurance Manual is up to date and maintained to include current practices. Direct and coordinate laboratory data management activities, Laboratory Information Management System (LIMS), data management planning and strategic software and hardware planning and acquisition. Responsible for laboratory safety, health, and environmental control issues, including compliance with State and Federal laws relating to the Chemical Hygiene Plan, Occupation Health and Safety (OSHA/WISHA) regulations, Resource Conservation and Recovery Act (RCRA) hazardous waste and Ecology Dangerous waste disposal regulations. Manage the laboratory budget and monitor expenditures to result in a non-negative balance at the end of each biennium. Work with budget staff to set appropriate allotments. Approve laboratory staff schedules, leave use, training/travel requests, and purchasing requests. Analytical support of the NPDES Phase 1 Municipal Stormwater Permit and federal Consent Decree for the long-term monitoring of the Thea Foss Waterway Superfund Site. Develop staff to implement and to support the Division and Department programs and initiatives, especially focused on meeting Tacoma 2025 goals. Coordinate with other City work groups, divisions and departments. Make presentations to City Council, Committees, Governmental Partners and the Public. Participate in the development of the vision / strategic approach to support the Environmental Services Strategic Plan 2018-2025. Participate in the Division biennial budget process. Our Ideal Candidate will be a person who exemplifies the following traits: Strong personal motivation and drive - an energetic and committed self-starter. Excellent interpersonal communication skills. A dynamic leader who motivates others, with exceptional team building and performance leadership skills. A strategic thinker who knows how to paint a picture of the Department's vision and strategy and creates and sustains a climate where people are motivated to do their best to help the organization achieve its objectives. High-performing customer service and conflict management skill sets Interest in personal growth and development. Experience with enhancing diversity, equity and inclusion in the workplace. Other Responsibilities: Oversee the preparation of laboratory reports related to local, state, and federal regulatory compliance. Keep current with the latest technologies and management techniques, federal, state, and local rules, and regulations and laws related to wastewater and stormwater monitoring and analysis; Confer with other Environmental Services Assistant Division Managers to coordinate work efforts whenever necessary or desirable. Attend management and technical training seminars and workshops. Physical Requirements and Working Conditions: Office and laboratory environment, occasional travel to a variety of locations to conduct work and may be exposed to typical hazards encountered at such work sites. Subject to emergency calls during off-duty hours. WHY WORK FOR THE CITY? The City of Tacoma offers a generous program of employee benefits: Outstanding working conditions and an exceptional quality-of-life environment. Medical coverage for eligible employees, spouses and dependents, including children up to age 26. Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits. Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26. Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code. Personal time off. Paid holidays. A great pension plan. The Community Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim. Propelled by significant development such as the University of Washington Tacoma, the Tacoma Link light rail system, the restored urban waterfront of the Thea Foss Waterway, the expansions of both the MultiCare and Franciscan health systems, and a significant influx of foreign direct investment in its downtown core, Tacoma has evolved considerably since the 1990s. Tacoma boasts the state's highest density of art and history museums and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city's vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry. Tacoma's natural beauty and proximity to the Puget Sound and Mount Rainier draws hikers, runners, bicyclists, and maritime enthusiasts to the area. Its lively social scene is infused with energy by thousands of students attending the University of Washington Tacoma, the University of Puget Sound, the Evergreen State College Tacoma campus, and Tacoma Community College, as well as a number of local trade and technical colleges. Its prime location - just 20 minutes south of the Seattle-Tacoma International Airport, 30 miles north of the state capital in Olympia, and within 10 miles of the U.S. Department of Defense's premier military installation on the West Coast - only adds to Tacoma's desirability. To see a few of the great things Tacoma has to offer, view this YouTube Video! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Qualifications MINIMUM EDUCATION AND EXPERIENCE Bachelor's degree in engineering, business or public administration or directly related field. AND Six years of experience in one or more fields in the environmental services department, including 1 year prior as supervisor, manager or SME *Equivalency: 1 year of experience = 1 year of education LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Valid Washington State driver's license at time of appointment with maintenance thereafter, or evidence of equivalent mobility. Knowledge & Skills KNOWLEDGE: Operations, principles, practices, methods and techniques of wastewater treatment. Asset management strategies and implementation. Compiling and analyzing statistical and technical information, and other data. Labor relations including Labor union contract negotiations. Managing staff and programs, including developing and implementing workgroup policies, workload projections and assignments; conduct performance reviews and oversee and make recommendations regarding performance management. Coordinate communication and projects with other City departments, governmental and private agencies, consultants, architects, contractors, vendors and the general public. Presentations to elected officials, stakeholders and other groups, as designated. Develop and meet schedules and timelines for yourself and assigned staff. Establishing and maintaining cooperative and effective working relationships with others. Prepare and maintain various personnel and work-related records and reports; prepare the annual division budget; forecast personnel requirements and authorize purchases within established guidelines. SKILLS: Proficient in use of all office equipment including personal computers and related software applications. Promote and maintain a culturally diverse work force and take appropriate pro-active steps to provide employees with a work environment free of harassment, intimidation, hostility and coercion based on race, color, national origin, gender, religion, age, disability, and family status. Effectively organize multiple assignments, sometimes of a complex nature or involving competing priorities, to produce work products that are accurate, thorough, cost effective and on time. Ability to adapt to an ever-changing work environment and make effective decisions quickly during stressful situations. Set and communicate clear expectations for staff, follow through and establish accountability for all. Selection Process & Supplemental Information Our City: With a population over 210,000, Tacoma is the second largest city in the Puget Sound region, gracing the shores of Commencement Bay. We are a diverse, progressive, international city that serves as a gateway to the Pacific Rim and the rest of the world. Named one of the most livable areas in the country by Livability.com, Tacoma and the surrounding area is a playground for outdoor and maritime enthusiasts. Our businesses are vibrant, our parks are beautiful, and our schools are exceptional. The City of Tacoma supports a healthy work/life balance, continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny: http://www.cityoftacoma.org/ http://www.traveltacoma.com/ ****SPECIAL NOTE**** First consideration will be given to applicants that apply by May 3, 2024 Interested individuals must complete the online application and attach a detailed resume and cover letter that includes major responsibilities and accomplishments related to this position. This is a competitive selection process. Your application will be reviewed and evaluated on the basis of education, certifications and related experience. Applicants whose qualifications most closely correspond to the City of Tacoma's needs will be eligible for further consideration. Those who meet the minimum qualifications will be placed on a Referral List for review and potential interview selection. Appointment is subject to passing a pre-employment background check. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at (253) 591.5400 by 4:00 pm of the closing date of the job announcement. This will allow us to assist you before the job announcement closes. Agency City of Tacoma Address Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764 Phone 253-591-5400 Website http://www.cityoftacoma.org The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: Continuous
Apr 20, 2024
Full Time
Position Description ****SPECIAL NOTE**** First consideration will be given to applicants that apply by May 3, 2024 The City of Tacoma (City), Environmental Services (ES) Department, is recruiting for the Appointive position of Assistant Division Manager in the Laboratory Group within the Science and Engineering Division. The Science and Engineering Division provides engineering, planning, program management and laboratory services for the City's Wastewater, Surface Water and Solid Waste utilities. The major areas of focus include collection system pipes, wastewater treatment plants, pumping stations, regional drainage facilities, landfill facilities, stormwater systems, sampling and analyses, environmental cleanup projects, and regulatory compliance both as a regulator and a regulated entity. The Science and Engineering Division is comprised of the following five core sections, in addition to administrative and technical services support groups: Environmental Services Laboratory, Environmental Programs, Asset Management, Capital Delivery, and Special Programs Group. The ES Lab’s mission is to provide high-quality analytical lab services for the City’s and regional partners responding to environmental regulations, supporting research and developing solutions to environmental problems facing the greater Tacoma area and Puget Sound. This position provides management and technical oversight for the Environmental Services Laboratory at CUW. This position has final responsibility for lab quality assurance, work product timeliness, lab safety, laboratory equipment and supplies, staff development and training, operational budget, and spending approvals within the laboratory. This position is directly responsible or influential in meeting a number of key environmental regulations by performing analyses of environmental samples for the Clean Water Act, Resource Conservation and Recovery Act, Comprehensive Environmental Response Compensation and Liability Act, Model Toxics Control Act, and hazardous waste designation rules. Laboratory results are used to inform environmental decisions within the regulations that may lead to cleanup of environmental sites, capital improvements, mitigation activities, and waste disposal decisions. Responsible for managing the CUW laboratory operational and capital budget (4.8 million biennial budget) within allotments. Proper resourcing ensures the lab is able to perform required work necessary to demonstrate compliance, enlighten pollutant source tracing, inform operational effectiveness and compliance for two WWTPs, and inform long term trend monitoring of clean-up sites and strategies to reduce and address pollutant loading in stormwater and wastewater. The below video links provide an overview of the award winning, exciting, and diverse engineering projects we often work on: Point Defiance Stormwater Treatment Facility Project Stormwater Sampling Overview The applicant selected for this position will co-locate with a group of dynamic and creative engineers, scientists, and technicians all housed at Tacoma's Center for Urban Waters facility situated adjacent to Tacoma's Thea Foss Waterway in downtown Tacoma. For more information on the unique Center for Urban Waters professional environment visit the following web site: https://www.urbanwaters.org/ As the Assistant Division Manager for the Laboratory Group, you will: Provide leadership, plan, and manage the work of the Laboratory Group with approximately 17 direct reports. Oversee all laboratory operations; ensuring timely and accurate analytical results that support City enforcement and monitoring requirements. Maintain all required and appropriate laboratory certifications and accreditations. Direct all laboratory quality assurance activities including Standard Operating Procedure (SOP) development, ensure the Laboratory Quality Assurance Manual is up to date and maintained to include current practices. Direct and coordinate laboratory data management activities, Laboratory Information Management System (LIMS), data management planning and strategic software and hardware planning and acquisition. Responsible for laboratory safety, health, and environmental control issues, including compliance with State and Federal laws relating to the Chemical Hygiene Plan, Occupation Health and Safety (OSHA/WISHA) regulations, Resource Conservation and Recovery Act (RCRA) hazardous waste and Ecology Dangerous waste disposal regulations. Manage the laboratory budget and monitor expenditures to result in a non-negative balance at the end of each biennium. Work with budget staff to set appropriate allotments. Approve laboratory staff schedules, leave use, training/travel requests, and purchasing requests. Analytical support of the NPDES Phase 1 Municipal Stormwater Permit and federal Consent Decree for the long-term monitoring of the Thea Foss Waterway Superfund Site. Develop staff to implement and to support the Division and Department programs and initiatives, especially focused on meeting Tacoma 2025 goals. Coordinate with other City work groups, divisions and departments. Make presentations to City Council, Committees, Governmental Partners and the Public. Participate in the development of the vision / strategic approach to support the Environmental Services Strategic Plan 2018-2025. Participate in the Division biennial budget process. Our Ideal Candidate will be a person who exemplifies the following traits: Strong personal motivation and drive - an energetic and committed self-starter. Excellent interpersonal communication skills. A dynamic leader who motivates others, with exceptional team building and performance leadership skills. A strategic thinker who knows how to paint a picture of the Department's vision and strategy and creates and sustains a climate where people are motivated to do their best to help the organization achieve its objectives. High-performing customer service and conflict management skill sets Interest in personal growth and development. Experience with enhancing diversity, equity and inclusion in the workplace. Other Responsibilities: Oversee the preparation of laboratory reports related to local, state, and federal regulatory compliance. Keep current with the latest technologies and management techniques, federal, state, and local rules, and regulations and laws related to wastewater and stormwater monitoring and analysis; Confer with other Environmental Services Assistant Division Managers to coordinate work efforts whenever necessary or desirable. Attend management and technical training seminars and workshops. Physical Requirements and Working Conditions: Office and laboratory environment, occasional travel to a variety of locations to conduct work and may be exposed to typical hazards encountered at such work sites. Subject to emergency calls during off-duty hours. WHY WORK FOR THE CITY? The City of Tacoma offers a generous program of employee benefits: Outstanding working conditions and an exceptional quality-of-life environment. Medical coverage for eligible employees, spouses and dependents, including children up to age 26. Vision care with VSP for employees and eligible dependents enrolled in the Regence PPO medical plan with vision benefits. Dental coverage for eligible employees and their elected dependents, including dependent children up to the age of 26. Deferred compensation allowing tax-deferred savings as authorized under Section 457 of the IRS Code. Personal time off. Paid holidays. A great pension plan. The Community Tacoma is a mid-sized urban port city that sits along the Puget Sound with a population of nearly 210,000. The third largest city in the state of Washington, it is a diverse, progressive international gateway to the Pacific Rim. Propelled by significant development such as the University of Washington Tacoma, the Tacoma Link light rail system, the restored urban waterfront of the Thea Foss Waterway, the expansions of both the MultiCare and Franciscan health systems, and a significant influx of foreign direct investment in its downtown core, Tacoma has evolved considerably since the 1990s. Tacoma boasts the state's highest density of art and history museums and is home to a flourishing creative community of writers, artists, musicians, photographers, filmmakers, chefs, entrepreneurs, and small business owners who each add their unique flair to the city's vibrant commercial landscape. The iconic Tacoma Dome has endured as a high-demand venue for some of the largest names in the entertainment industry. Tacoma's natural beauty and proximity to the Puget Sound and Mount Rainier draws hikers, runners, bicyclists, and maritime enthusiasts to the area. Its lively social scene is infused with energy by thousands of students attending the University of Washington Tacoma, the University of Puget Sound, the Evergreen State College Tacoma campus, and Tacoma Community College, as well as a number of local trade and technical colleges. Its prime location - just 20 minutes south of the Seattle-Tacoma International Airport, 30 miles north of the state capital in Olympia, and within 10 miles of the U.S. Department of Defense's premier military installation on the West Coast - only adds to Tacoma's desirability. To see a few of the great things Tacoma has to offer, view this YouTube Video! City of Tacoma Commitment to Diversity and Inclusion Tacoma's diversity is its greatest asset. Tacoma embraces its multi-cultural and multi-ethnic character. Communities of color and immigrant communities are fundamental to Tacoma's entrepreneurial spirit, workforce, and long-term success. In Tacoma, equity and empowerment are top priorities, meaning that all Tacoma residents must have equitable opportunities to reach their full potential and share in the benefits of community progress. One of our goals is for the City of Tacoma workforce to reflect the community it serves. We actively work to eliminate racial and other disparities and welcome candidates with diverse backgrounds and/or multicultural skill sets and experiences. Our goal is for Tacoma to be an inclusive and equitable place to live, work, and play. Qualifications MINIMUM EDUCATION AND EXPERIENCE Bachelor's degree in engineering, business or public administration or directly related field. AND Six years of experience in one or more fields in the environmental services department, including 1 year prior as supervisor, manager or SME *Equivalency: 1 year of experience = 1 year of education LICENSES, CERTIFICATES AND OTHER REQUIREMENTS Valid Washington State driver's license at time of appointment with maintenance thereafter, or evidence of equivalent mobility. Knowledge & Skills KNOWLEDGE: Operations, principles, practices, methods and techniques of wastewater treatment. Asset management strategies and implementation. Compiling and analyzing statistical and technical information, and other data. Labor relations including Labor union contract negotiations. Managing staff and programs, including developing and implementing workgroup policies, workload projections and assignments; conduct performance reviews and oversee and make recommendations regarding performance management. Coordinate communication and projects with other City departments, governmental and private agencies, consultants, architects, contractors, vendors and the general public. Presentations to elected officials, stakeholders and other groups, as designated. Develop and meet schedules and timelines for yourself and assigned staff. Establishing and maintaining cooperative and effective working relationships with others. Prepare and maintain various personnel and work-related records and reports; prepare the annual division budget; forecast personnel requirements and authorize purchases within established guidelines. SKILLS: Proficient in use of all office equipment including personal computers and related software applications. Promote and maintain a culturally diverse work force and take appropriate pro-active steps to provide employees with a work environment free of harassment, intimidation, hostility and coercion based on race, color, national origin, gender, religion, age, disability, and family status. Effectively organize multiple assignments, sometimes of a complex nature or involving competing priorities, to produce work products that are accurate, thorough, cost effective and on time. Ability to adapt to an ever-changing work environment and make effective decisions quickly during stressful situations. Set and communicate clear expectations for staff, follow through and establish accountability for all. Selection Process & Supplemental Information Our City: With a population over 210,000, Tacoma is the second largest city in the Puget Sound region, gracing the shores of Commencement Bay. We are a diverse, progressive, international city that serves as a gateway to the Pacific Rim and the rest of the world. Named one of the most livable areas in the country by Livability.com, Tacoma and the surrounding area is a playground for outdoor and maritime enthusiasts. Our businesses are vibrant, our parks are beautiful, and our schools are exceptional. The City of Tacoma supports a healthy work/life balance, continuing education programs, leadership pathways, wellness incentives and a total rewards benefits program. We welcome you to take a look at our website and discover how the City of Tacoma can make your next career move part of our combined destiny: http://www.cityoftacoma.org/ http://www.traveltacoma.com/ ****SPECIAL NOTE**** First consideration will be given to applicants that apply by May 3, 2024 Interested individuals must complete the online application and attach a detailed resume and cover letter that includes major responsibilities and accomplishments related to this position. This is a competitive selection process. Your application will be reviewed and evaluated on the basis of education, certifications and related experience. Applicants whose qualifications most closely correspond to the City of Tacoma's needs will be eligible for further consideration. Those who meet the minimum qualifications will be placed on a Referral List for review and potential interview selection. Appointment is subject to passing a pre-employment background check. Communication from the City of Tacoma: We primarily communicate via email during the application process. Emails from cityoftacoma.org and/or governmentjobs.com must be placed on your safe domain list to ensure that you receive notifications in a timely manner. As a precaution, you may also want to check your junk email folders. The online application system requires you to enter a substantial amount of information. Be prepared to spend at least an hour entering information. In order for your application materials to be considered, all information must be submitted by the closing date and time listed on this job announcement. For assistance with the NEOGOV application process, questions regarding this job announcement, or if you are experiencing complications while applying, please contact the Human Resources office at (253) 591.5400 by 4:00 pm of the closing date of the job announcement. This will allow us to assist you before the job announcement closes. Agency City of Tacoma Address Human Resources Department 747 Market Street Tacoma, Washington, 98402-3764 Phone 253-591-5400 Website http://www.cityoftacoma.org The City of Tacoma provides excellent medical, dental and vision plans for the whole family; paid holidays and paid leave; participation in the Tacoma Public Employees' Retirement System (alternate plan for Police/Fire); continuing education and advancement opportunities and a growing variety of City-sponsored health and wellness opportunities and incentives. Medical Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Dental Coverage: For eligible employees and their families, including domestic partners and dependent children age 26 or younger. Vision Coverage: For eligible employees and their eligible dependents. Paid Leave: City employees are entitled to received paid holidays, sick/vacation leave or personal time off (PTO), depending upon union affiliation and appointment type. Insurance Plans: Employees are covered by a long-term disability plan. Short-term and expanded long-term disability insurance plans are also available to employees. The State Industrial Insurance Act also covers employees. Deferred Compensation: Income can be set aside on a pretax basis and invested for supplementation of normal retirement income. Retirement: All employees of the City, except members of the Police and Fire services, Tacoma Rail and certain project employees, are included in the Tacoma Employees' Retirement System. Information on the Tacoma Employees' Retirement System can be found at www.cityoftacoma.org or by calling (253) 502-8200. Other Employment Information Direct Deposit: Employees are paid on a bi-weekly schedule by direct deposit. Salary Increases: Based on satisfactory job performance, the City provides for a regular progression of salary increases for most classifications according to the salary schedule. Union Affiliation: Many job classifications are covered by union security provisions which require union membership, dues, or payment of equivalent service fees. Note: The provisions of this job announcement do not constitute an expressed or implied contract. Any provision contained herein may be modified and/or revoked without notice. Closing Date/Time: Continuous
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER: PH4629A FIRST DAY OF FILING: Tuesday, December 19, 2023 at 8:30 a.m., Pacific Time (PT) This announcement is being reposted to reopen the filling period to allow additional application filing. This examination will remain open until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: Open Competitive Job Opportunity No out of class experience will be accepted SPECIAL SALARY INFORMATION: This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. DEFINITION: Manages a major section in the planning, development, coordination, implementation, and administration of departmental strategic health care program initiatives and projects. CLASSIFICATION STANDARDS: Positions allocable to this class report to an executive level manager and are responsible for planning, organizing, directing, and evaluating the work of a section responsible for coordinating all departmental activity related to new and existing key healthcare programs. Positions allocable to this class are distinguished by one or more of the following: 1) enterprise level coordination of programs across multiple health facilities or units; 2) coordination of programs requiring extensive collaboration between DPH and other County departments or external agencies; and/or 3) coordination or programs that impact the system-wide delivery of health services. Essential Job Functions Conducts strategic planning and development to establish goals and objectives for County and Departmental efforts relevant to homelessness among women, including defining quality standards and developing work plans for meeting program deliverables. Manages and coordinates activities across the Department of Public Health to improve health outcomes for women of child-bearing age experiencing homelessness. Establishes and manages a Departmental workgroup (including Bureau Divisions/Offices and other key Departmental subject matter experts and stakeholders) concerning homelessness among women. Coordinates the workgroup to develop mission/value statements on the topic of homelessness among women. Coordinates the workgroup to develop policies and practices for the Department to better understand and serve this population in a measurable way. Designs and implements a data collection and analysis framework to understand homelessness and housing insecurity of women by race/ethnicity, age, health, disability, pregnancy status, and other key demographic indicators. Issues an annual report on the causes and health impacts of homelessness and housing insecurity. Uses report findings to make key recommendations to mitigate homelessness in women across Los Angeles County. Serves as a departmental liaison for cross-Departmental initiatives related to homelessness in women. Drafts responses to inquiries, Board motions, mandates, audits, and requests for information. Defines and manages quality standards and the design and implementation of oversight systems to ensure compliance and achievement of program deliverables for Medi-Cal and other funded SUD continuum services. Designs and implements strategies to expand access to care for youth and adults needing SUD continuum services and develops verification systems and processes to substantiate expansion at the provider- and patient-levels. Manages development of new and expanded partnerships with contractors, vendors, local government agencies, State oversight agencies, and other stakeholders to advocate for the advancement and growth of SUD continuum of services as a critical component of behavioral health integration. Develop operational systems, including policies and procedures and technology platforms, to improve efficiency and usability of beneficiary, financial, contractual, clinical, and programmatic information, and data to achieve performance metrics. Advocates for Los Angeles County priorities with State and other County leadership on behavioral health administrative issues and provide written and verbal recommendations to advance the SUD continuum field and County objectives. Designs and manages performance metrics for internal and external functions and to prepare SUD network providers for performance-based contracts and reimbursement. Represents the Department and serves as subject matter expert on programmatic and operational issues on County task forces, workgroups and planning committees related to SUD continuum services, and identifies and resolves technical and programmatic issues involving stakeholders. Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information. Manages and coordinates activities across the Department of Public Health to improve health outcomes for workers in the County. Develops policies and practices that ensures Department-wide learning, implementation, and monitoring. Oversees and establishes the design and implementation of data collection and analysis related to worker health and safety. Oversees and supports the Public Health Councils, a Departmental program that engages the business sectors and community partners to implement peer-to-peer education, identify Health Officer Order (HOO) violations, and increase compliance with HOO at worksites. Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information related to worker safety and advancing the work of community health workers. Represents the Department and serves as subject matter expert (SME) on programmatic issues on County task forces, workgroups, and planning committees related to worker health and safety among public, private, and community-based partners. Identifies and resolves technical and programmatic issues involving stakeholders. Conducts policy research and drafts an annual policy agenda aimed at worker health and safety. Oversees the preparation of Board letters and reports and other correspondence and documents. Advises executive and senior managers on critical issues related to worker health and safety policy and programming for Public Health and partner programs. Manages the department’s wellness initiatives by developing, planning, implementing, and evaluating the improvement of health and wellbeing outcomes for departmental employees; and leads the research and evaluation of new programs in response to emergent needs in the Department while aligning to countywide programs and efforts; and may manage and supervise a small team of coordinators and analysts. Directs existing wellness programs and leads departmental management and wellness teams to identify departmental health and wellbeing needs via surveys, employee engagement meetings, departmental feedback, Public Health Transformation Advocates, Union engagements, etc., and directs the research, development, implementation, and evaluation of programs and wellness models in response to employee concerns and emerging needs. Oversees and is responsible for developing department-specific wellness programs to improve the health and wellbeing of departmental employees; collaborates with the Department of Human Resources, other County departments, organizations, to source or procure programs, consultants, materials, etc., to support the implementation and ongoing wellness programs within the Department. Requirements MINIMUM REQUIREMENTS: OPTION I: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of healthcare programs for a large integrated healthcare delivery system, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, Assistant Hospital Administrator IV****, or higher. OPTION II: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of human services programs for a social services provider, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, or higher. LICENSE: A valid California Class "C" Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Desirable Qualifications: 1. A Master's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.***** 2. A Bachelor's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.***** 3. Additional points will be awarded for additional experience beyond the Minimum Requirements. SPECIAL REQUIREMENT INFORMATION: * Progressively responsible experience is defined as work experience that clearly shows an upward progression in the level of duties and responsibilities from one job to the next. **In the County of Los Angeles, Staff capacity is defined as work in an advisory capacity to line managers to provide program and administrative support. Work includes assisting and supporting administration by doing research, analysis, and making recommendations to line managers on matters such as: utilization of personnel; allocation of funds; workload and workload fluctuations; and programs and procedures for accomplishing work objectives. Work under general supervision of the line or division manager. *** Senior Staff Analyst , Health Supervises a team of analysts providing technical and consultative service to management in major health service areas. **** Assistant Hospital Administrator IV a ssists in the administration of a large County hospital, by managing and coordinating the supporting services for patient care programs of a major area of the hospital. *****In order to receive credit for the Bachelor's or Master's Degree , you must attach a legible copy of the Official Diploma, Official Transcript(s), or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. In the "Subject" of the e-mail please type the Exam Number and Exam Title. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or The Association of International Credential Evaluators, Inc. (AICE). (see Employment Information under Accreditation Information) Additional Information EXAMINATION CONTENT: Once we have determined that you meet the requirements described above, our examination process will consist of an evaluation of education and experience based on application information, desirable qualifications, and supplemental questionnaire at the time of filing weighted 100% . Applicants must meet the requirements listed above and achieve a passing score of 70% or higher on the examination (evaluation of education and experience) in order to be added to the Eligible Register (hiring list) for consideration of employment. Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the Eligible Register for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any shift, including evenings, nights, weekends and holidays. SPECIAL INFORMATION: APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted ONLINE ONLY. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 pm deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the " Apply" button located on this posting. You can also track the status of your application using this website. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements . Fill out your application and supplemental questionnaire completely and correctly to receive full credit for any relevant education, training, and job experience you include. In the space provided for education, include the names and addresses of schools attended, dates attended, degree received, and degree major. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification(s) and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org/library-locator/ . NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov For detailed information, please click here
Apr 24, 2024
Full Time
Position/Program Information EXAM NUMBER: PH4629A FIRST DAY OF FILING: Tuesday, December 19, 2023 at 8:30 a.m., Pacific Time (PT) This announcement is being reposted to reopen the filling period to allow additional application filing. This examination will remain open until the needs of the service are met and is subject to closure without prior notice. TYPE OF RECRUITMENT: Open Competitive Job Opportunity No out of class experience will be accepted SPECIAL SALARY INFORMATION: This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. DEFINITION: Manages a major section in the planning, development, coordination, implementation, and administration of departmental strategic health care program initiatives and projects. CLASSIFICATION STANDARDS: Positions allocable to this class report to an executive level manager and are responsible for planning, organizing, directing, and evaluating the work of a section responsible for coordinating all departmental activity related to new and existing key healthcare programs. Positions allocable to this class are distinguished by one or more of the following: 1) enterprise level coordination of programs across multiple health facilities or units; 2) coordination of programs requiring extensive collaboration between DPH and other County departments or external agencies; and/or 3) coordination or programs that impact the system-wide delivery of health services. Essential Job Functions Conducts strategic planning and development to establish goals and objectives for County and Departmental efforts relevant to homelessness among women, including defining quality standards and developing work plans for meeting program deliverables. Manages and coordinates activities across the Department of Public Health to improve health outcomes for women of child-bearing age experiencing homelessness. Establishes and manages a Departmental workgroup (including Bureau Divisions/Offices and other key Departmental subject matter experts and stakeholders) concerning homelessness among women. Coordinates the workgroup to develop mission/value statements on the topic of homelessness among women. Coordinates the workgroup to develop policies and practices for the Department to better understand and serve this population in a measurable way. Designs and implements a data collection and analysis framework to understand homelessness and housing insecurity of women by race/ethnicity, age, health, disability, pregnancy status, and other key demographic indicators. Issues an annual report on the causes and health impacts of homelessness and housing insecurity. Uses report findings to make key recommendations to mitigate homelessness in women across Los Angeles County. Serves as a departmental liaison for cross-Departmental initiatives related to homelessness in women. Drafts responses to inquiries, Board motions, mandates, audits, and requests for information. Defines and manages quality standards and the design and implementation of oversight systems to ensure compliance and achievement of program deliverables for Medi-Cal and other funded SUD continuum services. Designs and implements strategies to expand access to care for youth and adults needing SUD continuum services and develops verification systems and processes to substantiate expansion at the provider- and patient-levels. Manages development of new and expanded partnerships with contractors, vendors, local government agencies, State oversight agencies, and other stakeholders to advocate for the advancement and growth of SUD continuum of services as a critical component of behavioral health integration. Develop operational systems, including policies and procedures and technology platforms, to improve efficiency and usability of beneficiary, financial, contractual, clinical, and programmatic information, and data to achieve performance metrics. Advocates for Los Angeles County priorities with State and other County leadership on behavioral health administrative issues and provide written and verbal recommendations to advance the SUD continuum field and County objectives. Designs and manages performance metrics for internal and external functions and to prepare SUD network providers for performance-based contracts and reimbursement. Represents the Department and serves as subject matter expert on programmatic and operational issues on County task forces, workgroups and planning committees related to SUD continuum services, and identifies and resolves technical and programmatic issues involving stakeholders. Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information. Manages and coordinates activities across the Department of Public Health to improve health outcomes for workers in the County. Develops policies and practices that ensures Department-wide learning, implementation, and monitoring. Oversees and establishes the design and implementation of data collection and analysis related to worker health and safety. Oversees and supports the Public Health Councils, a Departmental program that engages the business sectors and community partners to implement peer-to-peer education, identify Health Officer Order (HOO) violations, and increase compliance with HOO at worksites. Serves as a departmental liaison and directs and coordinates among the three Health Departments (Health Services and Mental Health) responses to inquiries, Board motions, mandates, audits, and requests for information related to worker safety and advancing the work of community health workers. Represents the Department and serves as subject matter expert (SME) on programmatic issues on County task forces, workgroups, and planning committees related to worker health and safety among public, private, and community-based partners. Identifies and resolves technical and programmatic issues involving stakeholders. Conducts policy research and drafts an annual policy agenda aimed at worker health and safety. Oversees the preparation of Board letters and reports and other correspondence and documents. Advises executive and senior managers on critical issues related to worker health and safety policy and programming for Public Health and partner programs. Manages the department’s wellness initiatives by developing, planning, implementing, and evaluating the improvement of health and wellbeing outcomes for departmental employees; and leads the research and evaluation of new programs in response to emergent needs in the Department while aligning to countywide programs and efforts; and may manage and supervise a small team of coordinators and analysts. Directs existing wellness programs and leads departmental management and wellness teams to identify departmental health and wellbeing needs via surveys, employee engagement meetings, departmental feedback, Public Health Transformation Advocates, Union engagements, etc., and directs the research, development, implementation, and evaluation of programs and wellness models in response to employee concerns and emerging needs. Oversees and is responsible for developing department-specific wellness programs to improve the health and wellbeing of departmental employees; collaborates with the Department of Human Resources, other County departments, organizations, to source or procure programs, consultants, materials, etc., to support the implementation and ongoing wellness programs within the Department. Requirements MINIMUM REQUIREMENTS: OPTION I: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of healthcare programs for a large integrated healthcare delivery system, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, Assistant Hospital Administrator IV****, or higher. OPTION II: Four years of progressively responsible experience* in a staff capacity** analyzing, evaluating, coordinating, and making recommendations for a variety of human services programs for a social services provider, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health***, or higher. LICENSE: A valid California Class "C" Driver's License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. PHYSICAL CLASS: 2- Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. Desirable Qualifications: 1. A Master's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.***** 2. A Bachelor's degree from an accredited college or university in Business, Public Health, Public Health Administration, or a closely related field is highly desirable.***** 3. Additional points will be awarded for additional experience beyond the Minimum Requirements. SPECIAL REQUIREMENT INFORMATION: * Progressively responsible experience is defined as work experience that clearly shows an upward progression in the level of duties and responsibilities from one job to the next. **In the County of Los Angeles, Staff capacity is defined as work in an advisory capacity to line managers to provide program and administrative support. Work includes assisting and supporting administration by doing research, analysis, and making recommendations to line managers on matters such as: utilization of personnel; allocation of funds; workload and workload fluctuations; and programs and procedures for accomplishing work objectives. Work under general supervision of the line or division manager. *** Senior Staff Analyst , Health Supervises a team of analysts providing technical and consultative service to management in major health service areas. **** Assistant Hospital Administrator IV a ssists in the administration of a large County hospital, by managing and coordinating the supporting services for patient care programs of a major area of the hospital. *****In order to receive credit for the Bachelor's or Master's Degree , you must attach a legible copy of the Official Diploma, Official Transcript(s), or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, to the application at the time of filing, or e-mail to HRExams@ph.lacounty.gov within fifteen (15) calendar days from application submission. In the "Subject" of the e-mail please type the Exam Number and Exam Title. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services (NACES) or The Association of International Credential Evaluators, Inc. (AICE). (see Employment Information under Accreditation Information) Additional Information EXAMINATION CONTENT: Once we have determined that you meet the requirements described above, our examination process will consist of an evaluation of education and experience based on application information, desirable qualifications, and supplemental questionnaire at the time of filing weighted 100% . Applicants must meet the requirements listed above and achieve a passing score of 70% or higher on the examination (evaluation of education and experience) in order to be added to the Eligible Register (hiring list) for consideration of employment. Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the Eligible Register for a period of twelve (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any shift, including evenings, nights, weekends and holidays. SPECIAL INFORMATION: APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted ONLINE ONLY. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 pm deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the " Apply" button located on this posting. You can also track the status of your application using this website. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov. The acceptance of your application depends on whether you have clearly shown that you meet the Minimum Requirements . Fill out your application and supplemental questionnaire completely and correctly to receive full credit for any relevant education, training, and job experience you include. In the space provided for education, include the names and addresses of schools attended, dates attended, degree received, and degree major. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED . IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification(s) and/or Minimum Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org/library-locator/ . NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone : (800) 897-0077 Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov For detailed information, please click here
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT Open Competitive Job Opportunity EXAM NUMBER Y4629N FILING START DATE February 13, 2024 at 8:00 a.m. (PT) - Until the needs of the service are met and is subject to closure without notice. MANAGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Manages the planning, development, coordination, implementation, and administration of departmental strategic health care equity, diversity, inclusion, and anti-racism (EDIA) program initiatives and projects. Essential Job Functions Equity, Diversity, Inclusion and Anti-Racism initiatives (EDIA) Guides the organizational strategy to bring a health equity lens to clinical and operational programs, communications, and education across the organization. Works with internal and external stakeholders to implement EDIA-related policies and County-wide initiatives. Works collaboratively with the training unit to implement programs to address professional or leadership development, cultural sensitivity, and implicit bias. Develops practice and assessment methods to monitor performance and inform decisions on how to achieve DHS/facility EDIA objectives and analyze metrics to measure whether the programs’ goals are achieved. Plans, implements, and coordinates staff engagement events that educate employees and raise awareness in equity, diversity, and racism topics. Assist with gathering and interpreting patient experience feedback through an EDIA lens to improve overall patient care. Advise facility executive leadership on critical issues related to EDIA program implementation and progress. Remain current on best practices and incorporate changes into EDIA initiatives within the facility/division. Coordinate the implementation of enterprise-wide EDIA initiatives under the guidance of the EDIA director. Employee Engagement Leads the development and implementation of facility-wide strategic direction and initiatives to improve employee engagement and achieve organization’s mission. Manages workforce engagement survey process and data and works with hospital leaders to utilize information to identify and implement initiatives to increase staff engagement and satisfaction. Oversees development and implementation of facility Wellness programs. Develops processes to facilitate recruitment of staff that is consistent with the organization’s brand, values/culture, and objectives and supports EDIA goals of equity, diversity, inclusion, and anti-racism in the workplace. Partners with labor partners to develop internal communications that keep employees informed of campus activities. Directs workforce recognition and rewards program to acknowledge people who demonstrate through their actions the values of the organization and its mission and goals. Serves as a liaison to the DHS workforce development and experience team coordinates enterprise-wide EDIA initiatives. Community Engagement Plans, directs, and coordinates the activities of community engagement and community communication programs. Establishes mechanisms for ongoing community engagement (e.g., town halls) to inform community of medical center initiatives and to obtain ongoing feedback and input on community priorities. Identifies and builds rapport with community groups and organizations regarding education and training opportunities, contracts and purchasing, accessibility of services. Public Relations Develops, implements, and maintains communication plan to spread information about organization’s goals and achievements. Manages public information and external information requests. Directs internal communication efforts, including internal publications and messaging campaigns. Coordinates correspondence related to public information requests. Serves as a liaison to the DHS public information specialist on all enterprise-wide EDIA matters. Requirements SPECIALTY REQUIREMENTS: Four (4) years of experience in a highly responsible staff capacity* analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health** or higher. *Highly responsible staff capacity in the County of Los Angeles is defined as: staff experience at the senior level with extensive knowledge of program related, processes and procedures, and experience in a specific subject matter. **Experience at the level of Senior Staff Analyst, Health Services within the Los Angeles County is defined as : Supervises a team of analysts providing technical and consultative service to management in major health service areas. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class II - Light: This class includes administrative positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. DESIRABLE QUALIFICATIONS : Credit will be given to applicants who possess the following desirable qualifications: A master’s degree*** from an accredited college or university in Business, Public Health, Public Health Administration, Public Administration, Social Work, or a closely related field. Additional years of supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health, or higher, analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization- in excess of the Selection Requirements. ***To receive credit for any type of college degree, you must attach a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of filing, or via email to croy@dhs.lacounty.gov within 7 calendar days of filing your application online. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience and education based upon application information, desirable qualifications and supplemental questionnaire, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services (DHS) as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION: Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted. For the foreseeable future, all notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add croy@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. ADA COORDINATOR PHONE: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Christina Roy, Exam Analyst Telephone Number: (213) 288-7000 croy@dhs.lacounty.gov For detailed information, please click here
Mar 08, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT Open Competitive Job Opportunity EXAM NUMBER Y4629N FILING START DATE February 13, 2024 at 8:00 a.m. (PT) - Until the needs of the service are met and is subject to closure without notice. MANAGEMENT APPRAISAL OF PERFORMANCE PLAN (MAPP): This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations. ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. DHS operates as an integrated health system, operating 25 health centers and four acute care hospitals, in addition to providing health care to youth in the juvenile justice system and inmates in the LA County jails. Across the network of DHS' directly operated clinical sites and through partnerships with community-based clinics, DHS cares for about 600,000 unique patients each year, employs over 23,000 staff, and has an annual operating budget of 6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Manages the planning, development, coordination, implementation, and administration of departmental strategic health care equity, diversity, inclusion, and anti-racism (EDIA) program initiatives and projects. Essential Job Functions Equity, Diversity, Inclusion and Anti-Racism initiatives (EDIA) Guides the organizational strategy to bring a health equity lens to clinical and operational programs, communications, and education across the organization. Works with internal and external stakeholders to implement EDIA-related policies and County-wide initiatives. Works collaboratively with the training unit to implement programs to address professional or leadership development, cultural sensitivity, and implicit bias. Develops practice and assessment methods to monitor performance and inform decisions on how to achieve DHS/facility EDIA objectives and analyze metrics to measure whether the programs’ goals are achieved. Plans, implements, and coordinates staff engagement events that educate employees and raise awareness in equity, diversity, and racism topics. Assist with gathering and interpreting patient experience feedback through an EDIA lens to improve overall patient care. Advise facility executive leadership on critical issues related to EDIA program implementation and progress. Remain current on best practices and incorporate changes into EDIA initiatives within the facility/division. Coordinate the implementation of enterprise-wide EDIA initiatives under the guidance of the EDIA director. Employee Engagement Leads the development and implementation of facility-wide strategic direction and initiatives to improve employee engagement and achieve organization’s mission. Manages workforce engagement survey process and data and works with hospital leaders to utilize information to identify and implement initiatives to increase staff engagement and satisfaction. Oversees development and implementation of facility Wellness programs. Develops processes to facilitate recruitment of staff that is consistent with the organization’s brand, values/culture, and objectives and supports EDIA goals of equity, diversity, inclusion, and anti-racism in the workplace. Partners with labor partners to develop internal communications that keep employees informed of campus activities. Directs workforce recognition and rewards program to acknowledge people who demonstrate through their actions the values of the organization and its mission and goals. Serves as a liaison to the DHS workforce development and experience team coordinates enterprise-wide EDIA initiatives. Community Engagement Plans, directs, and coordinates the activities of community engagement and community communication programs. Establishes mechanisms for ongoing community engagement (e.g., town halls) to inform community of medical center initiatives and to obtain ongoing feedback and input on community priorities. Identifies and builds rapport with community groups and organizations regarding education and training opportunities, contracts and purchasing, accessibility of services. Public Relations Develops, implements, and maintains communication plan to spread information about organization’s goals and achievements. Manages public information and external information requests. Directs internal communication efforts, including internal publications and messaging campaigns. Coordinates correspondence related to public information requests. Serves as a liaison to the DHS public information specialist on all enterprise-wide EDIA matters. Requirements SPECIALTY REQUIREMENTS: Four (4) years of experience in a highly responsible staff capacity* analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization, one year of which must have included supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health** or higher. *Highly responsible staff capacity in the County of Los Angeles is defined as: staff experience at the senior level with extensive knowledge of program related, processes and procedures, and experience in a specific subject matter. **Experience at the level of Senior Staff Analyst, Health Services within the Los Angeles County is defined as : Supervises a team of analysts providing technical and consultative service to management in major health service areas. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. Physical Class II - Light: This class includes administrative positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. DESIRABLE QUALIFICATIONS : Credit will be given to applicants who possess the following desirable qualifications: A master’s degree*** from an accredited college or university in Business, Public Health, Public Health Administration, Public Administration, Social Work, or a closely related field. Additional years of supervisory experience at the level of Los Angeles County's class of Senior Staff Analyst, Health, or higher, analyzing, evaluating, coordinating, making recommendations, and implementing programs in the areas of Equity, Diversity, Inclusion, and Anti-racism (EDIA) for a healthcare organization- in excess of the Selection Requirements. ***To receive credit for any type of college degree, you must attach a legible copy of the official diploma, official transcripts, or official letter from the accredited institution which shows the area of specialization at the time of filing, or via email to croy@dhs.lacounty.gov within 7 calendar days of filing your application online. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of experience and education based upon application information, desirable qualifications and supplemental questionnaire, weighted 100%. Candidates must achieve a passing score of 70% or higher on the examination in order to be added to the Eligible Register. ELIGIBILITY INFORMATION: Applications will be processed on an "as received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing grade on the examination will be placed on the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION: VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies throughout the Department of Health Services (DHS) as they occur. AVAILABLE SHIFT: Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION: Applications must be submitted online only. Applications submitted by U.S Mail, Fax, or in person will not be accepted. Apply online by clicking on the green "APPLY" button at the top right of this posting. You can also track the status of your application using this website. Plan to submit your online application well in advance of the 4:59 p.m. (PT) deadline on the last day of filing, as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted. For the foreseeable future, all notices including invitation letters, result letters and notices of non-acceptance will be sent electronically to the email address provided on the application. It is important that applicants provide a valid email address. Please add croy@dhs.lacounty.gov and info@governmentjobs.com to your email address book and to the list of approved senders to prevent email notifications from being filtered as SPAM/JUNK mail. Please note, if you opt out of receiving emails, you can visit governmentjobs.com, log into your profile and check your inbox. The inbox retains a copy of all emails sent, for your records. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for related education, and/or experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each position held, give the name and address of your employer, your position title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. IMPORTANT NOTES: All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and/or Selection Requirements serving as your description of duties will not be sufficient to demonstrate that you meet the Requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For Candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD: All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment . The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. ADA COORDINATOR PHONE: (323) 914-7111 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 DEPARTMENT CONTACT: Christina Roy, Exam Analyst Telephone Number: (213) 288-7000 croy@dhs.lacounty.gov For detailed information, please click here
Water Employee Services Agency (WESA)
Lake Elsinore, CA, US
The Position: Deputy District Secretary Salary: $41.71 to $54.74 per hour Immediate Impact: The successful candidate will be given the following objectives upon hire: Within the first 3 months, be familiar with the District's policies and procedures related to Board administration. Within the first 6 months, be familiar with the District's agenda management software and begin compiling and posting agendas/packets per the Brown Act. Within the first 9 months, begin documenting standard operating procedures for the Deputy Secretary Position. Within the first 12 months, understands and administers the Statement of Economic Interest Filing and campaign noticing requirements. The Ideal Candidate: The ideal candidate will possess the following: Detail oriented, ability to work independently, exercise judgment and take initiative. Ability to efficiently receive and screen visitors and telephone calls, that may require sensitivity. Working knowledge of administrative best practices and procedures, along with the ability to utilize standard office software at an advanced skill level. Knowledge of public agency practices, including the role and responsibilities of a public governing board. SUMMARY DESCRIPTION Under direction of an Assistant General Manager or the District Secretary/Administrative Services Supervisor, performs a wide variety of responsible, professional, confidential, and complex administrative and programmatic duties requiring independence, initiative, and discretion for an assigned branch of the District; participates in the preparation of the Board agenda and minutes and may serve as Deputy Board Secretary as required; provides supervision and leadership over administrative support staff assigned to the branch; performs, monitors, and assigns work to ensure high performance and quality of work consistent with District wide policies and standards; interprets District policies and administrative regulations; performs a variety of coordination and research functions; serves as a liaison with District staff, outside agencies, and the general public; coordinates the work with Assistant General Managers, District Secretary/Administrative Services Supervisor, or Department Heads for assigned branch of the District; and performs related duties as assigned. Incumbents in this class are involved in administration, coordination, supervision, and support responsibilities. Assignments involve complex, diverse and confidential administrative and support services. Assignments are typically received from an Assistant General Manager or from the District Secretary/Administrative Services Supervisor in the form of general instructions and objectives and incumbents are expected to organize the necessary details and carry them through to completion. Incumbents in this class operate in an environment characterized by involvement in broad District-wide issues and interactions with District board members and top executives, elected officials, high-level executives of regional agencies, representatives of industry and professional groups and the media on complex and sensitive matters. Incumbents may be expected to supervise a small administrative support staff. The Senior Executive Assistant is distinguished from the Executive Assistant in that the former class serves in a District-wide leadership capacity to provide coordination and communications related to administrative standards and expectations; further, the higher level class performs at the advanced professional level and performs confidential office administrative and secretarial support functions for the General Manager, requiring the highest degree of independent judgment, a higher level of responsibility, extensive experience and skill level, and a thorough knowledge of District functions policies, and procedures. Other information: REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. •Serves in the capacity of Executive Assistant to an Assistant General Manager over a major branch of the District or to the District Secretary; provides centralized administrative support services to the Assistant General Manager, Department Heads, and Managers for the assigned branch, or to the District Secretary (serves in the capacity of Deputy Board Secretary when assigned to Administration); plans, coordinates, and reviews activities and operations of the branch, as assigned. •Performs a wide variety of professional and responsible secretarial and administrative duties for an Assistant General Manager, Department Heads, and Managers for an assigned branch of the District, or for the District Secretary; relieves the Assistant General Manager, and other assigned staff of administrative work including investigating and answering complaints and providing assistance in resolving operational and administrative problems. •When assigned to Administration, assists the District Secretary with stock transfers; maintains records for issued certificates. •When assigned to Administration,assiststheDistrictSecretaryinconductingelectionsfortheBoardofDirectors. •Maintains a calendar of activities, meetings, and various events for the Assistant General Manager, Board of Directors, District Secretary and/or assigned staff; coordinates activities with other District departments, the District Secretary, the public, and outside agencies; arranges for meetings with multiple parties; sets-up meeting rooms, required equipment and refreshments. •Reviews and organizes office operations; implements various administrative operating procedures, rules, regulations, and clerical systems and ensures consistency within the branch; develops and revises office forms and report formats which are unique to the branch; and initiates, organizes, and maintains complex filing systems and records. •As assigned, provides leadership and supervision of a centralized pool of administrative support staff in order to serve the administrative needs of the branch; provides regular communications and training to assigned staff related to administrative processes, procedures, methods, standards and expectations; attends and may conduct regular meetings with administrative staff at the branch level to ensure effectiveness and efficiency. •Establishes schedules and methods for providing support services; assigns work activities, projects, and programs to assigned staff; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems; recommends improvements in work flow, procedures, and use of equipment and forms; implements improvements as approved. •Develops and implements goals, objectives, and priorities for administrative pool, as assigned, consistent with management objectives; recommends and participates in the implementation of resulting policies and procedures; monitors work activities to ensure compliance with established policies and procedures. •Identifies resource needs; reviews needs with appropriate management staff; allocates resources accordingly. •Participates in the selection of assigned personnel; provides or coordinates staff training; evaluates performance; works with employees to correct deficiencies; implements discipline procedures. •Provides records management leadership for department records; provides records management support to the Records Management Coordinator when assigned to Administration; maintains accurate and up-to-date files and records for assigned areas including maintaining electronic records management systems; monitors various logs, accounts, and files for current and accurate information; develops, organizes, and maintains filing systems; scans and indexes records; follows District Retention Policy guidelines. •Initiates, organizes, maintains, and controls access to complex filing systems and records including highly sensitive files; establishes, makes entries in, controls accessibility to, updates, and maintains assigned files; scans documents into electronic format and files hardcopies; establishes and maintains administrative files. •May serve as the primary contact and liaison, for matters related to administrative support, for the branch to which assigned with other District departments and staff, the general public, and outside agencies and organizations; screens office calls, visitors, and mail; provides information and assistance including responding to requests for information and assistance; assists the public and other District staff in interpreting and applying District policies and procedures; researches information related to District policies; explains, justifies, and defends programs, policies and activities. •Conducts research, prepares, revises, and implements various administrative policies, procedures, rules, and regulations in accordance with sound organizational practices at the branch level; collects, compiles, and analyzes information from various sources on a variety of specialized topics related to programs administered by the position or by management staff; writes reports that present and interpret data, identify alternatives, and make and justify recommendations. •Assists management staff in collecting, compiling, and analyzing information from various sources on a variety of specialized topics; participates in the preparation of reports that present and interpret data, identify alternatives, and make and justify recommendations; assists with special projects, task forces, and ad hoc committees as assigned. •Gathers background materials needed to draft recommendations, staff reports and related documents for the Board of Directors; tracks status of Board items and ensures that required deadlines are met. •Utilizes standard business software at an advanced skill level to prepare a wide variety of reports, letters, memoranda, correspondence, and statistical charts; types from rough draft, verbal instruction, or transcribing machine and proofreads for accuracy; independently composes correspondence and reports related to assigned area of responsibility. •Participates in maintaining the District’s website, as assigned. •Attends, and participates in meetings and committees as required; schedules meetings and coordinates and prepares agendas for meetings as necessary; may take, transcribe, and maintain minutes for meetings. •May assist in monitoring assigned budgets; compiles annual budget requests and budget information as assigned. •Operates a variety of modern office equipment; utilizes various computer applications and software packages at an advanced level; maintains and generates reports from a database or network system. •Notarizes documents for the District, as required. •Provides backup for other District, branch, department or division office administrative support staff; performs in a manner which supports good team work. •Reads, understands, and ensures compliance with the Records Retention Policy and Brown Act. •Reads, understands, and ensures compliance with the District Safety Manual; attends safety meetings, as required; reports all accidents, violations, or infractions to supervisor. •Performs related duties as required. Competencies and skills: Nonessential: * Enthusiasm - Possessing a strong drive and desire for learning, innovation, forward-thinking, and the overall desire to do your job well. * Experience * Inclusiveness - Conducting yourself in a manner which promotes respect and teamwork; communication with and appreciation for all, understanding each person is unique; Striving to understand how to work with our differences, provide better service, work products, and enhance organizational culture. * Integrity - Demonstrating sincerity and high moral standards in principles, intentions, and actions; having an honest and open approach to all conduct aspects that encourages loyalty, transparency, fairness, and trust. * Professionalism - Demonstrating knowledge, effectiveness, and competency when interacting with coworkers and customers while maintaining a calm, professional outward demeanor, upholding a reputation for accuracy, dependability, expertise, efficiency, and high quality through delivery of information, services, and products. * Stewardship - Taking responsibility and ownership for assigned responsibilities; considering the expectations of customers, both internal and external, while demonstrating a proactive, positive willingness to serve. Credentials: Nonessential: * Notary Public * CA Class C Driver's License Education: Nonessential: * High School or Equivalent Compensation: •Medical, dental, vision, accidental death and dismemberment insurance, a life insurance policy equal to two times the annual salary for the employee and a $1,000.00 policy for eligible dependents. Benefits become effective on the first of the month following a 30-day waiting period and the Authority contributes 90% of the cost of such insurance. • CalPERS Retirement is provided using the 2.7 at age 55 formula for “Classic” Members. Retirement is provided using the 2% at age 62 formula for “New/PEPRA” Members. • Three deferred compensation plans to which an employee may voluntarily contribute up to $23,000 per year. The Authority does not contribute to these plans. • Twelve (12) paid holidays per year. Upon employment with WESA for one (1) year, employees also receive one (1) floating holiday annually. • Employees accrue vacation at a rate of 3.08 hours per two-week pay period for the first 4 years of employment; 4.62 hours for years 5-8;6.16 hours for years 9-13; 6.47 hours for years 14-18; and 6.78 for 19+ years of service. • Sick leave is accrued at a rate of 3.70 hours per bi-weekly pay period for a total of 96.20 hours per year with unlimited accumulation. • Additional benefits available include: 9/80 work schedule, Direct Deposit, Flexible Spending Accounts, Employee Assistance Program, Educational Assistance, Certification Reimbursement Program, Certification Bonus Program, Onsite Wellness Center, and two credit unions. Our Mission: To manage our natural resources to provide reliable, cost efficient and high quality water and wastewater services for the communities we serve, while promoting conservation, environmental responsibility, educations, community interaction, ethical behavior and recognizing employees as highly valuable assets. The Water Employee Services Authority: WESA was established as a joint powers authority between the Elsinore Valley Municipal Water District and Meeks & Daley Water Company. As a joint powers authority, WESA provides professional water and wastewater services to both agencies. WESA is committed to: • Professionalism-Demonstrating competency while maintaining a professional demeanor and upholding a reputation for expertise, efficiency, and high quality through delivery of information, services, and products. • Enthusiasm-Possessing a strong drive for learning, innovation, forward thinking, and the overall desire to do your job well. • Transparency-Demonstrating high moral standards in principles, intentions and actions; conduct that encourages loyalty, integrity, and trust. • Inclusiveness-Promoting respect and teamwork through communication and appreciation for all. • Stewardship-Taking ownership and responsibility for assigned responsibilities, while demonstrating a proactive, positive willingness to serve. The Application Process: If you are interested in this opportunity, submit a completed WESA employment application online at www.wesawater.com. Resumes and certifications may be included, but will not be accepted in lieu of a completed employment application. In order to be considered, applications must be received no later than ____________. For questions and inquiries, please contact: Human Resources at HR@evmwd.net or (951) 674-3146 Closing Date/Time: 2024-05-06
Apr 24, 2024
The Position: Deputy District Secretary Salary: $41.71 to $54.74 per hour Immediate Impact: The successful candidate will be given the following objectives upon hire: Within the first 3 months, be familiar with the District's policies and procedures related to Board administration. Within the first 6 months, be familiar with the District's agenda management software and begin compiling and posting agendas/packets per the Brown Act. Within the first 9 months, begin documenting standard operating procedures for the Deputy Secretary Position. Within the first 12 months, understands and administers the Statement of Economic Interest Filing and campaign noticing requirements. The Ideal Candidate: The ideal candidate will possess the following: Detail oriented, ability to work independently, exercise judgment and take initiative. Ability to efficiently receive and screen visitors and telephone calls, that may require sensitivity. Working knowledge of administrative best practices and procedures, along with the ability to utilize standard office software at an advanced skill level. Knowledge of public agency practices, including the role and responsibilities of a public governing board. SUMMARY DESCRIPTION Under direction of an Assistant General Manager or the District Secretary/Administrative Services Supervisor, performs a wide variety of responsible, professional, confidential, and complex administrative and programmatic duties requiring independence, initiative, and discretion for an assigned branch of the District; participates in the preparation of the Board agenda and minutes and may serve as Deputy Board Secretary as required; provides supervision and leadership over administrative support staff assigned to the branch; performs, monitors, and assigns work to ensure high performance and quality of work consistent with District wide policies and standards; interprets District policies and administrative regulations; performs a variety of coordination and research functions; serves as a liaison with District staff, outside agencies, and the general public; coordinates the work with Assistant General Managers, District Secretary/Administrative Services Supervisor, or Department Heads for assigned branch of the District; and performs related duties as assigned. Incumbents in this class are involved in administration, coordination, supervision, and support responsibilities. Assignments involve complex, diverse and confidential administrative and support services. Assignments are typically received from an Assistant General Manager or from the District Secretary/Administrative Services Supervisor in the form of general instructions and objectives and incumbents are expected to organize the necessary details and carry them through to completion. Incumbents in this class operate in an environment characterized by involvement in broad District-wide issues and interactions with District board members and top executives, elected officials, high-level executives of regional agencies, representatives of industry and professional groups and the media on complex and sensitive matters. Incumbents may be expected to supervise a small administrative support staff. The Senior Executive Assistant is distinguished from the Executive Assistant in that the former class serves in a District-wide leadership capacity to provide coordination and communications related to administrative standards and expectations; further, the higher level class performs at the advanced professional level and performs confidential office administrative and secretarial support functions for the General Manager, requiring the highest degree of independent judgment, a higher level of responsibility, extensive experience and skill level, and a thorough knowledge of District functions policies, and procedures. Other information: REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. •Serves in the capacity of Executive Assistant to an Assistant General Manager over a major branch of the District or to the District Secretary; provides centralized administrative support services to the Assistant General Manager, Department Heads, and Managers for the assigned branch, or to the District Secretary (serves in the capacity of Deputy Board Secretary when assigned to Administration); plans, coordinates, and reviews activities and operations of the branch, as assigned. •Performs a wide variety of professional and responsible secretarial and administrative duties for an Assistant General Manager, Department Heads, and Managers for an assigned branch of the District, or for the District Secretary; relieves the Assistant General Manager, and other assigned staff of administrative work including investigating and answering complaints and providing assistance in resolving operational and administrative problems. •When assigned to Administration, assists the District Secretary with stock transfers; maintains records for issued certificates. •When assigned to Administration,assiststheDistrictSecretaryinconductingelectionsfortheBoardofDirectors. •Maintains a calendar of activities, meetings, and various events for the Assistant General Manager, Board of Directors, District Secretary and/or assigned staff; coordinates activities with other District departments, the District Secretary, the public, and outside agencies; arranges for meetings with multiple parties; sets-up meeting rooms, required equipment and refreshments. •Reviews and organizes office operations; implements various administrative operating procedures, rules, regulations, and clerical systems and ensures consistency within the branch; develops and revises office forms and report formats which are unique to the branch; and initiates, organizes, and maintains complex filing systems and records. •As assigned, provides leadership and supervision of a centralized pool of administrative support staff in order to serve the administrative needs of the branch; provides regular communications and training to assigned staff related to administrative processes, procedures, methods, standards and expectations; attends and may conduct regular meetings with administrative staff at the branch level to ensure effectiveness and efficiency. •Establishes schedules and methods for providing support services; assigns work activities, projects, and programs to assigned staff; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems; recommends improvements in work flow, procedures, and use of equipment and forms; implements improvements as approved. •Develops and implements goals, objectives, and priorities for administrative pool, as assigned, consistent with management objectives; recommends and participates in the implementation of resulting policies and procedures; monitors work activities to ensure compliance with established policies and procedures. •Identifies resource needs; reviews needs with appropriate management staff; allocates resources accordingly. •Participates in the selection of assigned personnel; provides or coordinates staff training; evaluates performance; works with employees to correct deficiencies; implements discipline procedures. •Provides records management leadership for department records; provides records management support to the Records Management Coordinator when assigned to Administration; maintains accurate and up-to-date files and records for assigned areas including maintaining electronic records management systems; monitors various logs, accounts, and files for current and accurate information; develops, organizes, and maintains filing systems; scans and indexes records; follows District Retention Policy guidelines. •Initiates, organizes, maintains, and controls access to complex filing systems and records including highly sensitive files; establishes, makes entries in, controls accessibility to, updates, and maintains assigned files; scans documents into electronic format and files hardcopies; establishes and maintains administrative files. •May serve as the primary contact and liaison, for matters related to administrative support, for the branch to which assigned with other District departments and staff, the general public, and outside agencies and organizations; screens office calls, visitors, and mail; provides information and assistance including responding to requests for information and assistance; assists the public and other District staff in interpreting and applying District policies and procedures; researches information related to District policies; explains, justifies, and defends programs, policies and activities. •Conducts research, prepares, revises, and implements various administrative policies, procedures, rules, and regulations in accordance with sound organizational practices at the branch level; collects, compiles, and analyzes information from various sources on a variety of specialized topics related to programs administered by the position or by management staff; writes reports that present and interpret data, identify alternatives, and make and justify recommendations. •Assists management staff in collecting, compiling, and analyzing information from various sources on a variety of specialized topics; participates in the preparation of reports that present and interpret data, identify alternatives, and make and justify recommendations; assists with special projects, task forces, and ad hoc committees as assigned. •Gathers background materials needed to draft recommendations, staff reports and related documents for the Board of Directors; tracks status of Board items and ensures that required deadlines are met. •Utilizes standard business software at an advanced skill level to prepare a wide variety of reports, letters, memoranda, correspondence, and statistical charts; types from rough draft, verbal instruction, or transcribing machine and proofreads for accuracy; independently composes correspondence and reports related to assigned area of responsibility. •Participates in maintaining the District’s website, as assigned. •Attends, and participates in meetings and committees as required; schedules meetings and coordinates and prepares agendas for meetings as necessary; may take, transcribe, and maintain minutes for meetings. •May assist in monitoring assigned budgets; compiles annual budget requests and budget information as assigned. •Operates a variety of modern office equipment; utilizes various computer applications and software packages at an advanced level; maintains and generates reports from a database or network system. •Notarizes documents for the District, as required. •Provides backup for other District, branch, department or division office administrative support staff; performs in a manner which supports good team work. •Reads, understands, and ensures compliance with the Records Retention Policy and Brown Act. •Reads, understands, and ensures compliance with the District Safety Manual; attends safety meetings, as required; reports all accidents, violations, or infractions to supervisor. •Performs related duties as required. Competencies and skills: Nonessential: * Enthusiasm - Possessing a strong drive and desire for learning, innovation, forward-thinking, and the overall desire to do your job well. * Experience * Inclusiveness - Conducting yourself in a manner which promotes respect and teamwork; communication with and appreciation for all, understanding each person is unique; Striving to understand how to work with our differences, provide better service, work products, and enhance organizational culture. * Integrity - Demonstrating sincerity and high moral standards in principles, intentions, and actions; having an honest and open approach to all conduct aspects that encourages loyalty, transparency, fairness, and trust. * Professionalism - Demonstrating knowledge, effectiveness, and competency when interacting with coworkers and customers while maintaining a calm, professional outward demeanor, upholding a reputation for accuracy, dependability, expertise, efficiency, and high quality through delivery of information, services, and products. * Stewardship - Taking responsibility and ownership for assigned responsibilities; considering the expectations of customers, both internal and external, while demonstrating a proactive, positive willingness to serve. Credentials: Nonessential: * Notary Public * CA Class C Driver's License Education: Nonessential: * High School or Equivalent Compensation: •Medical, dental, vision, accidental death and dismemberment insurance, a life insurance policy equal to two times the annual salary for the employee and a $1,000.00 policy for eligible dependents. Benefits become effective on the first of the month following a 30-day waiting period and the Authority contributes 90% of the cost of such insurance. • CalPERS Retirement is provided using the 2.7 at age 55 formula for “Classic” Members. Retirement is provided using the 2% at age 62 formula for “New/PEPRA” Members. • Three deferred compensation plans to which an employee may voluntarily contribute up to $23,000 per year. The Authority does not contribute to these plans. • Twelve (12) paid holidays per year. Upon employment with WESA for one (1) year, employees also receive one (1) floating holiday annually. • Employees accrue vacation at a rate of 3.08 hours per two-week pay period for the first 4 years of employment; 4.62 hours for years 5-8;6.16 hours for years 9-13; 6.47 hours for years 14-18; and 6.78 for 19+ years of service. • Sick leave is accrued at a rate of 3.70 hours per bi-weekly pay period for a total of 96.20 hours per year with unlimited accumulation. • Additional benefits available include: 9/80 work schedule, Direct Deposit, Flexible Spending Accounts, Employee Assistance Program, Educational Assistance, Certification Reimbursement Program, Certification Bonus Program, Onsite Wellness Center, and two credit unions. Our Mission: To manage our natural resources to provide reliable, cost efficient and high quality water and wastewater services for the communities we serve, while promoting conservation, environmental responsibility, educations, community interaction, ethical behavior and recognizing employees as highly valuable assets. The Water Employee Services Authority: WESA was established as a joint powers authority between the Elsinore Valley Municipal Water District and Meeks & Daley Water Company. As a joint powers authority, WESA provides professional water and wastewater services to both agencies. WESA is committed to: • Professionalism-Demonstrating competency while maintaining a professional demeanor and upholding a reputation for expertise, efficiency, and high quality through delivery of information, services, and products. • Enthusiasm-Possessing a strong drive for learning, innovation, forward thinking, and the overall desire to do your job well. • Transparency-Demonstrating high moral standards in principles, intentions and actions; conduct that encourages loyalty, integrity, and trust. • Inclusiveness-Promoting respect and teamwork through communication and appreciation for all. • Stewardship-Taking ownership and responsibility for assigned responsibilities, while demonstrating a proactive, positive willingness to serve. The Application Process: If you are interested in this opportunity, submit a completed WESA employment application online at www.wesawater.com. Resumes and certifications may be included, but will not be accepted in lieu of a completed employment application. In order to be considered, applications must be received no later than ____________. For questions and inquiries, please contact: Human Resources at HR@evmwd.net or (951) 674-3146 Closing Date/Time: 2024-05-06
City of Sacramento, CA
Sacramento, California, United States
THE POSITION THIS POSTING WILL BE OPEN UNTIL FILLED Application cut-off dates are Bi-Weekly: "the 15th and last day of each month". With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. This position, housed in the Department of Community Response, will focus on providing Sacramento’s residents with innovative services for persons in crisis, including but not limited to those experiencing homelessness. This role will involve outcome-driven management of vendor contracts supporting homelessness services to ensure effective service delivery and resource usage. This position will also involve developing and overseeing non-public safety alternative response teams that are dispatched to appropriate calls for service. IDEAL CANDIDATE STATEMENT The ideal candidate has a good understanding and preferably experience in the following areas: Overseeing housing and shelter programs, services and/or social services programs that relate to addressing homelessness. The Continuum of Care (CoC), the Homeless Management Information System (HMIS), and the Coordinated Access System (CAS). Managing and seeking out diverse funding streams to maintain and expand social service programs within the City. Emergency and Non-emergency public safety operations, including familiarity with the Incident Command System. Under limited direction, a Program Manager organizes and manages major programs or projects with a high degree of visibility and substantial citywide impact; supervises professional, technical, and clerical staff; coordinates administrative functions; and develops procedures, programs and methodologies. DISTINGUISHING CHARACTERISTICS This management level classification may be populated with multiple incumbents who exercise a broad range of authority over complex programs critical to a department’s mission. Responsibilities require work beyond typical program or project management work. Incumbents must exercise substantial innovation and leadership in developing and managing programs or projects. The Program Manager is distinguished from the lower classification of Program Specialist in that the Program Manager is responsible for administration and management of major complex programs and projects with high visibility and substantial citywide impact. This class is distinguished from that of Support Services Manager in that the latter class manages all internal support functions for a department and supports a board or commission. SUPERVISION RECEIVED AND EXERCISED Limited direction is provided by a department head or division manager. Supervision, on a regular basis, of three or more assigned staff positions is required to hold this classification. ESSENTIAL DUTIES AND RESPONSIBILITIES Organizes, coordinates, and manages one or more major programs or projects with high visability and citywide impact; coordinates administrative functions including budget preparation, financial management, contract administration, and personnel administration for the program. Develops procedures and methodologies within compliance requirements; interprets and applies existing policies to actual situations; coordinates development of work plans, selects and supervises staff; meets with staff to identify and resolve problems, assigns work activities, and evaluates work products. Serves as principal contact for the program/project; confers with department heads, division chiefs, members of professional staff, and other officials concerning programs, regulations, procedures, policies, etc.; represents the department in a variety of meetings involving program coordination or regulatory requirements; may serve on commissions or non-profit boards as part of program service delivery. Develops and maintains informational and statistical reports regarding program performance, goal attainment, and service levels; conducts customer service audits and delivers customer service training. Works with vendors and suppliers; writes RFP/RFQs, contracts, and grant applications; negotiates terms, conditions and performance standards. Provides exceptional customer service to those contacted in the course of work. Other related duties may also be perfomed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of: Principles and practices of public administration, including governmental finance, budgeting, personnel administration, procurement methods. Methods and practices of modern office management. Advanced principles and practices of research, analysis, and technical report writing. Functions and missions of publicly appointed Boards or Commissions. Principles and practices of supervision. Advanced principles and practices of project/program development, management and administration. Principles and practices of supervision and training. Skill in: Collecting and analyzing large volumes of data and reaching a conclusion supported by the research. Building a consensus among parties with competing or conflicting interests. Supervising and motivating employees and generating department-wide cooperation in support of strategic goals and plans. Use of computers, computer applications, and software. Ability to: Prepare technical or analytical reports. Interpret and apply regulatory practices, rules, and policies to actual situations. Present ideas effectively, orally and in writing. Establish and maintain effective working relationships with people of diverse backgrounds. Meet deadlines in a highly political environment. Effectively plan, develop, and implement a comprehensive program with a broad scope and high degree of complexity. Manage highly complex subject matter. Make program or project changes based on analysis of results, new legislation, or departmental changes. Exercise administrative supervision and direction over professional, technical, and clerical staff. EXPERIENCE AND EDUCATION Experience: Six years of professional level administrative and analytical experience including two years of which must be in the program area. -AND- Education: Graduation from an accredited four-year college or university with major coursework in business or public administration or a closely related field. Note: It is highly desirable the required years of professional-level experience be attained in a governmental jurisdiction. Substitution: A post-graduate degree may substitute for one year of the required professional level governmental administrative and analytical experience. PROOF OF EDUCATION Proof of education such as, but not limited to, university/college transcripts anddegrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application for further consideration by the next posted cut-off date; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office as part of the application process ; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process. 3. Screening Committee: (Pass/Fail) - All applications received will be forwarded to the hiring department for review until the position is filled. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 4. Interview Process: Human Resources will forward applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: Continuous
Mar 07, 2024
Full Time
THE POSITION THIS POSTING WILL BE OPEN UNTIL FILLED Application cut-off dates are Bi-Weekly: "the 15th and last day of each month". With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. This position, housed in the Department of Community Response, will focus on providing Sacramento’s residents with innovative services for persons in crisis, including but not limited to those experiencing homelessness. This role will involve outcome-driven management of vendor contracts supporting homelessness services to ensure effective service delivery and resource usage. This position will also involve developing and overseeing non-public safety alternative response teams that are dispatched to appropriate calls for service. IDEAL CANDIDATE STATEMENT The ideal candidate has a good understanding and preferably experience in the following areas: Overseeing housing and shelter programs, services and/or social services programs that relate to addressing homelessness. The Continuum of Care (CoC), the Homeless Management Information System (HMIS), and the Coordinated Access System (CAS). Managing and seeking out diverse funding streams to maintain and expand social service programs within the City. Emergency and Non-emergency public safety operations, including familiarity with the Incident Command System. Under limited direction, a Program Manager organizes and manages major programs or projects with a high degree of visibility and substantial citywide impact; supervises professional, technical, and clerical staff; coordinates administrative functions; and develops procedures, programs and methodologies. DISTINGUISHING CHARACTERISTICS This management level classification may be populated with multiple incumbents who exercise a broad range of authority over complex programs critical to a department’s mission. Responsibilities require work beyond typical program or project management work. Incumbents must exercise substantial innovation and leadership in developing and managing programs or projects. The Program Manager is distinguished from the lower classification of Program Specialist in that the Program Manager is responsible for administration and management of major complex programs and projects with high visibility and substantial citywide impact. This class is distinguished from that of Support Services Manager in that the latter class manages all internal support functions for a department and supports a board or commission. SUPERVISION RECEIVED AND EXERCISED Limited direction is provided by a department head or division manager. Supervision, on a regular basis, of three or more assigned staff positions is required to hold this classification. ESSENTIAL DUTIES AND RESPONSIBILITIES Organizes, coordinates, and manages one or more major programs or projects with high visability and citywide impact; coordinates administrative functions including budget preparation, financial management, contract administration, and personnel administration for the program. Develops procedures and methodologies within compliance requirements; interprets and applies existing policies to actual situations; coordinates development of work plans, selects and supervises staff; meets with staff to identify and resolve problems, assigns work activities, and evaluates work products. Serves as principal contact for the program/project; confers with department heads, division chiefs, members of professional staff, and other officials concerning programs, regulations, procedures, policies, etc.; represents the department in a variety of meetings involving program coordination or regulatory requirements; may serve on commissions or non-profit boards as part of program service delivery. Develops and maintains informational and statistical reports regarding program performance, goal attainment, and service levels; conducts customer service audits and delivers customer service training. Works with vendors and suppliers; writes RFP/RFQs, contracts, and grant applications; negotiates terms, conditions and performance standards. Provides exceptional customer service to those contacted in the course of work. Other related duties may also be perfomed; not all duties listed are necessarily performed by each individual holding this classification. QUALIFICATIONS Knowledge of: Principles and practices of public administration, including governmental finance, budgeting, personnel administration, procurement methods. Methods and practices of modern office management. Advanced principles and practices of research, analysis, and technical report writing. Functions and missions of publicly appointed Boards or Commissions. Principles and practices of supervision. Advanced principles and practices of project/program development, management and administration. Principles and practices of supervision and training. Skill in: Collecting and analyzing large volumes of data and reaching a conclusion supported by the research. Building a consensus among parties with competing or conflicting interests. Supervising and motivating employees and generating department-wide cooperation in support of strategic goals and plans. Use of computers, computer applications, and software. Ability to: Prepare technical or analytical reports. Interpret and apply regulatory practices, rules, and policies to actual situations. Present ideas effectively, orally and in writing. Establish and maintain effective working relationships with people of diverse backgrounds. Meet deadlines in a highly political environment. Effectively plan, develop, and implement a comprehensive program with a broad scope and high degree of complexity. Manage highly complex subject matter. Make program or project changes based on analysis of results, new legislation, or departmental changes. Exercise administrative supervision and direction over professional, technical, and clerical staff. EXPERIENCE AND EDUCATION Experience: Six years of professional level administrative and analytical experience including two years of which must be in the program area. -AND- Education: Graduation from an accredited four-year college or university with major coursework in business or public administration or a closely related field. Note: It is highly desirable the required years of professional-level experience be attained in a governmental jurisdiction. Substitution: A post-graduate degree may substitute for one year of the required professional level governmental administrative and analytical experience. PROOF OF EDUCATION Proof of education such as, but not limited to, university/college transcripts anddegrees should be submitted with your application and will be required at the time of appointment. Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application for further consideration by the next posted cut-off date; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office as part of the application process ; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process. 3. Screening Committee: (Pass/Fail) - All applications received will be forwarded to the hiring department for review until the position is filled. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 4. Interview Process: Human Resources will forward applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass LiveScan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: Continuous
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
*This is for anticipated recruitment for the 2024/2025 Academic Year* Working Title Area Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Residential Life Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday 9:00 a.m. to 12 Noon and 1:00 p.m. to 6:00 p.m.; may work weekends and non-traditional hours, and is required to participate in after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. Anticipated Hiring Range $5,076.00 - $5,807.00 Per Month ($60,912.00 - $69,684.00 Annually) Salary is commensurate with experience. Position Summary Under the direct supervision of the Associate Director of Residential Education & Leadership, the Area Coordinator is a full-time, live-in position that assists in the overall design, implementation, and daily administration of the Residential Life program for a specific residential community. Populations of these communities vary and can be in excess of 1200 residents. The Area Coordinator performs a wide variety of generally complex Student Services Professional work in the coordination and implementation of the Residential Education program as well as the overall Residential Life and Housing programs. The incumbent is responsible for the following areas in their specific residential community: case management centering around student behavior, supervision and leadership, community development and student success. In addition the Area Coordinator assists in the overall development and implementation of the Residential Life and Student Housing programs. Position Information Case Management and Student Behavior General Utilize student behavior software as trained and directed. Ensure responsiveness to timelines and ongoing updates Work collaboratively with other units engaged in supporting students Communicate concerns, recommendations, and Case Management Serve in a case manager role to identify, assess, and address student concerns and crisis. Advocate for and support students’ needs in a conscientious, appropriate, and timely manner Be available to address day-to-day resident concerns within respective residential community, as needed, and available to students while in their residence. Provide support to residents experiencing academic difficulties and/or personal problems in areas such as: sexuality, eating disorders, interpersonal relationships, and adjusting to college. When necessary, refer students to appropriate university and/or community resources. Consult with Residential Life professional staff about student medical, physical, and mental health issues. Consult and collaborate with other university units regarding student behavior as appropriate. Refer students to appropriate resources as necessary Review regularly and resolve or reaffirm student caseloads each semester. Student Rights and Responsibilities Oversee the implementation of University policy, Residential Life Community Living Standards, and Student Housing License Agreement, as well as provide and/or coordinate support for students as directed by University Action Care Team members. Ensure student rights and voices are upheld within the review, investigation, decision, and appeal processes. Effectively inform residents within the designated community or neighborhood of Federal, State, Local, University, and residential community policies and regulations. Resolve community related issues (roommate conflict, community respect, etc.) utilizing interpersonal, fact gathering, and analytical skills to determine severity of the situation and provide necessary steps and resources available to resolve the situation. Consult with Residential Life professional staff about matters relating to student conduct within the residential community setting, and discuss alternatives for handling problems. Adjudicate conduct violations within designated area and timeframe; implement follow-through and disciplinary sanctions including recommendations to terminate housing license agreements, through an education-based conduct process. In a timely manner, meet with residents who have allegedly violated residential community regulations and implement appropriate residential conduct action as approved by the Conduct Coordinator and Assistant Director of Conduct and Support Services. Maintain confidential conduct records as defined by FERPA, Clery, Title IX, and Cal State Executive orders. Provide Residential Life Leadership Team member with timely and appropriate information as it relates to residents experiencing challenges. Review regularly and resolve or reaffirm student caseloads each month Campus Safety: Ensure that safety and security procedures are established and maintained. Afterhours: Serve in professional on-call rotation. This position requires working variable hours, including late night and early morning hours as situations dictate, as well as when needed in an emergency response capacity. The Area Coordinator, in conjunction with other professional Residential Education staff members, alternate responsibility for on-call coverage. Lead Work, Oversight and Leadership Lead Work Plan, lead, and oversee the Residential Coordinators and/or Assistant Residential Coordinators according to the objectives established for the department. Play an active role in the development, assignment of work, and performance evaluation of Residential Coordinators. General Oversight Indirectly oversee residential life compensated student leaders according to the objectives established for the department. Assist with recruitment, selection, placement, evaluation, and personnel administration for area residential life compensated student leaders. Assist in the development and implementation of a training program which is well-organized, relevant to best and promising practices in the field of higher education, and preparing student leaders for their positions. Leadership Provide opportunities for student leadership development within designated community and within the residential community. Serve as an advisor for a residential student organization (RHA, Hall Government, etc.) Residential and Student Life Administration Train, develop, and evaluate the overall student services and support within the community through the work of the Residential Coordinators. Participate in centralized planning efforts for Residential Life and Student Life. Oversee daily building administration, procedures, and operation, including opening and closing the buildings for the new academic year and break periods. Maintain appropriate records and administrative files. Complete appropriate forms and reports as assigned per department, division and campus policies. As necessary, negotiate room changes during the academic year. In a timely manner notify appropriate personnel of such changes. Respond to emails, phone calls, and parent/faculty concerns in a timely manner. When appropriate refer issue to appropriate personnel. Maintain financial records and budgets for designated community, including the purchasing of supplies using a University-issued Purchase Card (P-Card) and timely reconciliation of these purchases. Assessment Assess student needs at the beginning of each semester Support student leader and department assessment Assist in the development of an evidence-based culture of decision making and goal setting Education & Engagement Plan, Implement, and Evaluate a student life engagement program which includes academic, social justice, wellness programs as well as a semester plan for intentional interactions with student leaders and their respective residents. Assist with interpretation and implementation of Residential Life, Student Housing, and University policies and procedures. Serve as an appropriate role model in regards to the Residential Life and Student Housing regulations and guidelines. In accordance to the standards of the University Conflict of Interest policy, facilitate programming purchases as needed. Support, attend, and participate in departmental and division wide programs and initiatives (e.g. GatorFest, Gator Days, and other community wide programs etc.). General Chair or serve on Departmental committees as assigned. Serve on Divisional, and University committees as assigned. Attend meetings and training sessions before the start of each semester. Establish and maintain productive and effective, inclusive working relationships amongst residents and campus community. Community Development and Student Success Community Engagement Consult and collaborate with campus partners on the creation and delivery of programs and services to students. Assist student members, in developing and implementing community-wide educational, social, and recreational event programming. Academic Support Create and maintain a living/learning environment that helps students connect with peers, promotes academic support, sleep, basic needs, and overall wellness. Oversee implementation of Living Learning Community and Special Interest Housing within your residential area. Assistant the Academic Success Coordinator in the implementation of student success initiatives throughout your residential community. Social Justice Develop a multicultural community that promotes an atmosphere of appreciation, understanding, and acceptance of individual differences and lifestyles regardless of physical abilities, race, ethnicity, sexual orientation, religion, age, gender or political affiliation. Make conscious efforts to create a sense of inclusion for students within the residential community who are members of a target group. Include in staff training programs at least one session per semester which address the issues of diversity. Other Duties as Assigned Minimum Qualifications Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Preferred Qualifications Due to the responsibilities and nature of this position, preferred qualification that will lead to success in this role include: Master’s Degree in Higher Education Administration, Student Affairs, or related field; and At least 2 years of post-master’s degree experience in Residential Life, Housing, or related student services position. Required License/Certification Mental Health Certification: Incumbents should be certified or obtain certification within their first year in mental health support and services through: Mental Health First Aid Organization Another reputable organization approved by the department California Driver’s License: If incumbent is expected and approved to travel for business, a valid California driver’s license may be expected to be maintained. Special Working Conditions This position is required to live on campus and participate in the after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. The incumbent works a 40-hour work week with varied shifts and times, including some evenings, weekends, and non-traditional hours. The incumbent is provided a meal plan with a minimum of 5 and maximum of 10 meals per week in City Eats Dining Center. The incumbent is expected to interact and engage in conversation with residents as part of the meal plan. The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 02 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 03, 2024
*This is for anticipated recruitment for the 2024/2025 Academic Year* Working Title Area Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Residential Life Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday 9:00 a.m. to 12 Noon and 1:00 p.m. to 6:00 p.m.; may work weekends and non-traditional hours, and is required to participate in after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. Anticipated Hiring Range $5,076.00 - $5,807.00 Per Month ($60,912.00 - $69,684.00 Annually) Salary is commensurate with experience. Position Summary Under the direct supervision of the Associate Director of Residential Education & Leadership, the Area Coordinator is a full-time, live-in position that assists in the overall design, implementation, and daily administration of the Residential Life program for a specific residential community. Populations of these communities vary and can be in excess of 1200 residents. The Area Coordinator performs a wide variety of generally complex Student Services Professional work in the coordination and implementation of the Residential Education program as well as the overall Residential Life and Housing programs. The incumbent is responsible for the following areas in their specific residential community: case management centering around student behavior, supervision and leadership, community development and student success. In addition the Area Coordinator assists in the overall development and implementation of the Residential Life and Student Housing programs. Position Information Case Management and Student Behavior General Utilize student behavior software as trained and directed. Ensure responsiveness to timelines and ongoing updates Work collaboratively with other units engaged in supporting students Communicate concerns, recommendations, and Case Management Serve in a case manager role to identify, assess, and address student concerns and crisis. Advocate for and support students’ needs in a conscientious, appropriate, and timely manner Be available to address day-to-day resident concerns within respective residential community, as needed, and available to students while in their residence. Provide support to residents experiencing academic difficulties and/or personal problems in areas such as: sexuality, eating disorders, interpersonal relationships, and adjusting to college. When necessary, refer students to appropriate university and/or community resources. Consult with Residential Life professional staff about student medical, physical, and mental health issues. Consult and collaborate with other university units regarding student behavior as appropriate. Refer students to appropriate resources as necessary Review regularly and resolve or reaffirm student caseloads each semester. Student Rights and Responsibilities Oversee the implementation of University policy, Residential Life Community Living Standards, and Student Housing License Agreement, as well as provide and/or coordinate support for students as directed by University Action Care Team members. Ensure student rights and voices are upheld within the review, investigation, decision, and appeal processes. Effectively inform residents within the designated community or neighborhood of Federal, State, Local, University, and residential community policies and regulations. Resolve community related issues (roommate conflict, community respect, etc.) utilizing interpersonal, fact gathering, and analytical skills to determine severity of the situation and provide necessary steps and resources available to resolve the situation. Consult with Residential Life professional staff about matters relating to student conduct within the residential community setting, and discuss alternatives for handling problems. Adjudicate conduct violations within designated area and timeframe; implement follow-through and disciplinary sanctions including recommendations to terminate housing license agreements, through an education-based conduct process. In a timely manner, meet with residents who have allegedly violated residential community regulations and implement appropriate residential conduct action as approved by the Conduct Coordinator and Assistant Director of Conduct and Support Services. Maintain confidential conduct records as defined by FERPA, Clery, Title IX, and Cal State Executive orders. Provide Residential Life Leadership Team member with timely and appropriate information as it relates to residents experiencing challenges. Review regularly and resolve or reaffirm student caseloads each month Campus Safety: Ensure that safety and security procedures are established and maintained. Afterhours: Serve in professional on-call rotation. This position requires working variable hours, including late night and early morning hours as situations dictate, as well as when needed in an emergency response capacity. The Area Coordinator, in conjunction with other professional Residential Education staff members, alternate responsibility for on-call coverage. Lead Work, Oversight and Leadership Lead Work Plan, lead, and oversee the Residential Coordinators and/or Assistant Residential Coordinators according to the objectives established for the department. Play an active role in the development, assignment of work, and performance evaluation of Residential Coordinators. General Oversight Indirectly oversee residential life compensated student leaders according to the objectives established for the department. Assist with recruitment, selection, placement, evaluation, and personnel administration for area residential life compensated student leaders. Assist in the development and implementation of a training program which is well-organized, relevant to best and promising practices in the field of higher education, and preparing student leaders for their positions. Leadership Provide opportunities for student leadership development within designated community and within the residential community. Serve as an advisor for a residential student organization (RHA, Hall Government, etc.) Residential and Student Life Administration Train, develop, and evaluate the overall student services and support within the community through the work of the Residential Coordinators. Participate in centralized planning efforts for Residential Life and Student Life. Oversee daily building administration, procedures, and operation, including opening and closing the buildings for the new academic year and break periods. Maintain appropriate records and administrative files. Complete appropriate forms and reports as assigned per department, division and campus policies. As necessary, negotiate room changes during the academic year. In a timely manner notify appropriate personnel of such changes. Respond to emails, phone calls, and parent/faculty concerns in a timely manner. When appropriate refer issue to appropriate personnel. Maintain financial records and budgets for designated community, including the purchasing of supplies using a University-issued Purchase Card (P-Card) and timely reconciliation of these purchases. Assessment Assess student needs at the beginning of each semester Support student leader and department assessment Assist in the development of an evidence-based culture of decision making and goal setting Education & Engagement Plan, Implement, and Evaluate a student life engagement program which includes academic, social justice, wellness programs as well as a semester plan for intentional interactions with student leaders and their respective residents. Assist with interpretation and implementation of Residential Life, Student Housing, and University policies and procedures. Serve as an appropriate role model in regards to the Residential Life and Student Housing regulations and guidelines. In accordance to the standards of the University Conflict of Interest policy, facilitate programming purchases as needed. Support, attend, and participate in departmental and division wide programs and initiatives (e.g. GatorFest, Gator Days, and other community wide programs etc.). General Chair or serve on Departmental committees as assigned. Serve on Divisional, and University committees as assigned. Attend meetings and training sessions before the start of each semester. Establish and maintain productive and effective, inclusive working relationships amongst residents and campus community. Community Development and Student Success Community Engagement Consult and collaborate with campus partners on the creation and delivery of programs and services to students. Assist student members, in developing and implementing community-wide educational, social, and recreational event programming. Academic Support Create and maintain a living/learning environment that helps students connect with peers, promotes academic support, sleep, basic needs, and overall wellness. Oversee implementation of Living Learning Community and Special Interest Housing within your residential area. Assistant the Academic Success Coordinator in the implementation of student success initiatives throughout your residential community. Social Justice Develop a multicultural community that promotes an atmosphere of appreciation, understanding, and acceptance of individual differences and lifestyles regardless of physical abilities, race, ethnicity, sexual orientation, religion, age, gender or political affiliation. Make conscious efforts to create a sense of inclusion for students within the residential community who are members of a target group. Include in staff training programs at least one session per semester which address the issues of diversity. Other Duties as Assigned Minimum Qualifications Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Preferred Qualifications Due to the responsibilities and nature of this position, preferred qualification that will lead to success in this role include: Master’s Degree in Higher Education Administration, Student Affairs, or related field; and At least 2 years of post-master’s degree experience in Residential Life, Housing, or related student services position. Required License/Certification Mental Health Certification: Incumbents should be certified or obtain certification within their first year in mental health support and services through: Mental Health First Aid Organization Another reputable organization approved by the department California Driver’s License: If incumbent is expected and approved to travel for business, a valid California driver’s license may be expected to be maintained. Special Working Conditions This position is required to live on campus and participate in the after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. The incumbent works a 40-hour work week with varied shifts and times, including some evenings, weekends, and non-traditional hours. The incumbent is provided a meal plan with a minimum of 5 and maximum of 10 meals per week in City Eats Dining Center. The incumbent is expected to interact and engage in conversation with residents as part of the meal plan. The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 02 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Under the general direction of the Director of Residential Life for University Housing Services (UHS), the Housing Behavioral Case Manager serves as a point for University Housing Services response to students experiencing varying degrees of need/support and/or distress. The incumbent is readily accessible and provides consultations for staff, students, and family members who are concerned about a distressed University Housing Services resident. The Housing Behavioral Case Manager serves as a primary resource for managing reports of behavioral concerns in the residence halls and apartments as well as responding to inquiries and providing appropriate follow-up. The position provides case management services to students with complex mental and physical health problems, cognitive disorders, and safety concerns that are reported to University Housing Services. Housing Behavioral Case management services include, but are not limited to: providing assessment, advocacy, resources and referrals as well as follow-up services for students that are experiencing significant physical, mental, psychological, and life management difficulties. The Housing Behavioral Case Manager supports students experiencing issues functioning in the university system, those with current and emerging mental, psychological, or physical health issues (including COVID support and oversight), and students experiencing issues adjusting to academic and social life. The Housing Behavioral Case Manager coordinates services and provides referrals to the appropriate resources on campus such as the Counseling and Psychological Services, Accessible Education Center, SJSU Cares, Guardian Scholars, Student Health and Wellness, Title IX and Student Conduct & Ethical Development. The Housing Behavioral Case Manager works towards minimizing the impact of mental illness or emotional distress on the safety, academic, and personal pursuits of students through effective referral and follow through. The Housing Behavioral Case Manager has significant responsibility for crisis management, administrative duties, communication within and outside the university, and other related activities with additional specific responsibility for managing behavioral cases, student advocacy, and training and outreach. The Housing Behavioral Case Manager works cooperatively with all UHS staff in support and implementation of the UHS and Residential Life Mission and Curriculum. The position requires political acumen as it interfaces with the Behavioral Intervention Team, Campus Legal Counsel, President’s Cabinet, students’ families, media, and other key stakeholders. Duties include providing information and training for the University Housing Services student and professional staff; fielding calls, emails, and referrals regarding concerning behaviors; meeting with students, coordinating responses and services for individuals; undertaking research on national best practices; and may be required to participate on other committees dealing with campus safety. The Housing Behavioral Case Manager works closely with key offices (Behavior Intervention Team, University Police, Counseling and Psychological Services, Student Conduct and Ethical Development, Title IX, Student Health and Wellness Center, and Accessible Education Center, SJSU Cares and Guardian Scholars/Foster Youth Programs) to identify and intervene as needed with students whose behavior suggests the need for support services. University Housing is responsible for the development and management of a comprehensive program for approximately 4,200 residents living in on campus facilities. The program includes the day-to-day operation of four residence halls housing 2,400 first year students and two apartment complexes housing 1,800 upper division students, graduate students, faculty, and staff. Key Responsibilities Communicates with the Director for Residential Life, Assistant Directors for Residential Life and Conduct Coordinator on an ongoing basis to track and resolve issues. Assists and supports Residential Life staff to manage behavioral concerns of individuals in personal crisis and/or other emergencies and coordinate appropriate follow up. Assesses residents’ ability to live in a residential environment. Triages individuals with behavioral concerns to facilitate and track referrals and follow up with individuals. Coordinates with other campus colleagues to track, assess, and refer students as appropriate. Provides reports tracking resident concerns, related conduct issues, behavioral patterns, and resolutions. Serves as a liaison for Housing residents, their families, and campus partners. Works and communicates with campus offices and community agencies to ensure appropriate support of the referred individuals as needed. Develops liaison relationships with other Student Affairs and University departments to coordinate efforts where appropriate. Responds as needed for crisis intervention, management and consultation with Residential Life Staff who are on call 24 hours a day. Develops and presents recommendations for improvement of established processes and practices; initiates and implements plans to execute changes. Establishes partnerships with Bay Area colleges and colleagues to foster professional development, networking, and benchmarking opportunities. Knowledge, Skills & Abilities Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Experience with crisis counseling and mental health interventions. Ability to advise and counsel students, faculty and staff, individually and in groups on complex student-related matters; ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies. Demonstrated ability to lead individuals and projects in a team effort to accomplish institutional and divisional goals and objectives. Ability to carry out a variety of professionally complex assignments without detailed instructions. Strong oral and written communication skills. Must possess excellent customer service and public relations skills. Ability to compose and appropriately format correspondence and reports; knowledge of English grammar, business writing, punctuation and spelling. Demonstrated experience in operations and systems analysis, statistical and research methods, and ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to take calls/referrals as required which may include evenings and weekends. Working knowledge of various software applications to include word processing, presentations, spreadsheets, and databases. A valid California driver’s license is required within three months of the date of hire for the operation of any vehicle required for this position. Ability to complete the Defensive Drivers Training Program provided by the State of California for CSU campuses. Required Qualifications Master’s Degree in Higher Education or related field and 3 years progressive experience in Residential Life 3 years progressive residence hall experience 3 years crisis management experience Experience in advising or counseling students, faculty and staff individually, or in a group regarding crisis and mental health concerns Experience with Title IX, mental health, disability laws, and student conduct administration Experience presenting workshops, trainings, etc. to students, faculty, and staff regarding sensitive behavioral concerns and the process and resources to address them Experience working with a large diverse population in an urban setting License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Two years of experience working with students, faculty, and staff in behavioral case management in higher education Licensed Clinical Social Worker or Licensed Professional Clinical Counselor Experience working with a team or a group Experience creating statistical reports regarding various campus behaviors Compensation Classification: Administrator I Hiring Range: $6,296/month - $6,467/month CSU Hiring Range: $3,750/month - $11,146/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary Under the general direction of the Director of Residential Life for University Housing Services (UHS), the Housing Behavioral Case Manager serves as a point for University Housing Services response to students experiencing varying degrees of need/support and/or distress. The incumbent is readily accessible and provides consultations for staff, students, and family members who are concerned about a distressed University Housing Services resident. The Housing Behavioral Case Manager serves as a primary resource for managing reports of behavioral concerns in the residence halls and apartments as well as responding to inquiries and providing appropriate follow-up. The position provides case management services to students with complex mental and physical health problems, cognitive disorders, and safety concerns that are reported to University Housing Services. Housing Behavioral Case management services include, but are not limited to: providing assessment, advocacy, resources and referrals as well as follow-up services for students that are experiencing significant physical, mental, psychological, and life management difficulties. The Housing Behavioral Case Manager supports students experiencing issues functioning in the university system, those with current and emerging mental, psychological, or physical health issues (including COVID support and oversight), and students experiencing issues adjusting to academic and social life. The Housing Behavioral Case Manager coordinates services and provides referrals to the appropriate resources on campus such as the Counseling and Psychological Services, Accessible Education Center, SJSU Cares, Guardian Scholars, Student Health and Wellness, Title IX and Student Conduct & Ethical Development. The Housing Behavioral Case Manager works towards minimizing the impact of mental illness or emotional distress on the safety, academic, and personal pursuits of students through effective referral and follow through. The Housing Behavioral Case Manager has significant responsibility for crisis management, administrative duties, communication within and outside the university, and other related activities with additional specific responsibility for managing behavioral cases, student advocacy, and training and outreach. The Housing Behavioral Case Manager works cooperatively with all UHS staff in support and implementation of the UHS and Residential Life Mission and Curriculum. The position requires political acumen as it interfaces with the Behavioral Intervention Team, Campus Legal Counsel, President’s Cabinet, students’ families, media, and other key stakeholders. Duties include providing information and training for the University Housing Services student and professional staff; fielding calls, emails, and referrals regarding concerning behaviors; meeting with students, coordinating responses and services for individuals; undertaking research on national best practices; and may be required to participate on other committees dealing with campus safety. The Housing Behavioral Case Manager works closely with key offices (Behavior Intervention Team, University Police, Counseling and Psychological Services, Student Conduct and Ethical Development, Title IX, Student Health and Wellness Center, and Accessible Education Center, SJSU Cares and Guardian Scholars/Foster Youth Programs) to identify and intervene as needed with students whose behavior suggests the need for support services. University Housing is responsible for the development and management of a comprehensive program for approximately 4,200 residents living in on campus facilities. The program includes the day-to-day operation of four residence halls housing 2,400 first year students and two apartment complexes housing 1,800 upper division students, graduate students, faculty, and staff. Key Responsibilities Communicates with the Director for Residential Life, Assistant Directors for Residential Life and Conduct Coordinator on an ongoing basis to track and resolve issues. Assists and supports Residential Life staff to manage behavioral concerns of individuals in personal crisis and/or other emergencies and coordinate appropriate follow up. Assesses residents’ ability to live in a residential environment. Triages individuals with behavioral concerns to facilitate and track referrals and follow up with individuals. Coordinates with other campus colleagues to track, assess, and refer students as appropriate. Provides reports tracking resident concerns, related conduct issues, behavioral patterns, and resolutions. Serves as a liaison for Housing residents, their families, and campus partners. Works and communicates with campus offices and community agencies to ensure appropriate support of the referred individuals as needed. Develops liaison relationships with other Student Affairs and University departments to coordinate efforts where appropriate. Responds as needed for crisis intervention, management and consultation with Residential Life Staff who are on call 24 hours a day. Develops and presents recommendations for improvement of established processes and practices; initiates and implements plans to execute changes. Establishes partnerships with Bay Area colleges and colleagues to foster professional development, networking, and benchmarking opportunities. Knowledge, Skills & Abilities Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Experience with crisis counseling and mental health interventions. Ability to advise and counsel students, faculty and staff, individually and in groups on complex student-related matters; ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies. Demonstrated ability to lead individuals and projects in a team effort to accomplish institutional and divisional goals and objectives. Ability to carry out a variety of professionally complex assignments without detailed instructions. Strong oral and written communication skills. Must possess excellent customer service and public relations skills. Ability to compose and appropriately format correspondence and reports; knowledge of English grammar, business writing, punctuation and spelling. Demonstrated experience in operations and systems analysis, statistical and research methods, and ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to take calls/referrals as required which may include evenings and weekends. Working knowledge of various software applications to include word processing, presentations, spreadsheets, and databases. A valid California driver’s license is required within three months of the date of hire for the operation of any vehicle required for this position. Ability to complete the Defensive Drivers Training Program provided by the State of California for CSU campuses. Required Qualifications Master’s Degree in Higher Education or related field and 3 years progressive experience in Residential Life 3 years progressive residence hall experience 3 years crisis management experience Experience in advising or counseling students, faculty and staff individually, or in a group regarding crisis and mental health concerns Experience with Title IX, mental health, disability laws, and student conduct administration Experience presenting workshops, trainings, etc. to students, faculty, and staff regarding sensitive behavioral concerns and the process and resources to address them Experience working with a large diverse population in an urban setting License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Two years of experience working with students, faculty, and staff in behavioral case management in higher education Licensed Clinical Social Worker or Licensed Professional Clinical Counselor Experience working with a team or a group Experience creating statistical reports regarding various campus behaviors Compensation Classification: Administrator I Hiring Range: $6,296/month - $6,467/month CSU Hiring Range: $3,750/month - $11,146/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: CARES Case Manager Classification Title: Student Services Professional III (SSP III) Posting Details Priority Application Date (Posting will remain open until filled): Tuesday, April 9, 2024 @ 11:55pm PDT Hiring Preference Not Applicable Position Summary Under the general guidance and direction of the Director for Campus Wellness, and/or the Senior Vice President of Student Health Counseling and Wellness Services or designee, the Case Manager provides case management services to a population of undergraduate and graduate students who are referred because they are experiencing basic needs challenges or other challenges with the potential to negatively impact their educational persistence or success. Examples include students who struggle with mental health and wellness, relationship conflicts, personality and social adjustment issues, physical health and nutrition, trauma recovery, bereavement, difficulties transitioning to a higher education environment, and victim advocacy. The Case Manager will be a true advocate for student success and must possess a demonstrated ability to multi-task and manage a diverse caseload. They assess mental health and social support needs of students presenting with these challenges and address them through interventions, referrals, and connection to follow-up services. The Case Manager is expected to make recommendations involving broad areas of policy formulation and complex administrative action where exceptions are needed. They are expected to implement such recommendations upon approval. The Case Manager is responsible for strategically evaluating new and existing services to enhance the student experience and support student success. This requires frequent communication with a variety of campus departments and offices and great attention to detail. The Case Manager must maintain effective working relationships with a variety of campus constituencies, including faculty, staff, and students. The Case Manager ensures interactions with students are consistently professional, courteous, respectful, and demonstrate quality service behavior. The Case Manager monitors student flow and makes complex decisions daily. The incumbent must demonstrate sensitivity to the needs of a diverse student/faculty/staff population. FLSA : Exempt (Not eligible for overtime) Anticipated Hiring Range : $ 5,200 per month - $ 5,700 per month CSU Classification Salary Range : $ 5,025 per month - $ 7,159 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular/Probationary Time Base : Full-Time Work Hours : Monday - Friday, 8am-5pm Department Information Student Health, Counseling & Wellness Services (SHCWS) embraces a holistic and collaborative approach to healthcare by offering urgent care, primary care, preventative services, wellness education, violence support services, crisis assistance, resource education, basic needs, and mental health, services to the Sacramento State campus community. SHCWS is committed to providing quality care and service delivery and is accredited through the Accreditation Association for Ambulatory Health Care (AAAHC). The Sacramento State Crisis Assistance & Resource Education Support (CARES) office provides support to students who are in crisis or experiencing unique challenges to their education. We coordinate referrals to campus and community resources and offer follow-up support to address a variety of issues including, but not limited to Basic Needs Insecurities, Mental and Physical Health & Wellness. For more information, please visit: https://www.csus.edu/student-affairs/crisis-assistance-resource-education-support/ Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Required Qualifications Education & Experience: Bachelor’s degree in social work or related field from an accredited university. Experience working with students dealing with highly sensitive and complex issues. Two years full-time experience in case management within a healthcare or academic health center environment. Experience using Microsoft Office Suite and an Electronic Medical Record (EMR). Knowledges, Skills, & Abilities: Solution-focused approach with students who may be experiencing behavioral health symptoms, while demonstrating a strong commitment to patient-centered care with compassion and empathy. Professional knowledge of the principles and practices of case management. Ability to take timely, independent action to address the dynamic needs of students. Effective verbal and written communication skills and the ability to work as part of a multidisciplinary team. Strong interpersonal and organizational skills. Ability to perform budget projections, tracking, data analysis, and reporting. Ability and interest in working effectively with a diverse student population. Ability to multi-task and manage a diverse caseload of students. Ability to work efficiently and effectively, and to adapt to change in a dynamic work environment. Ability to research and refer patients or patient’s family to community resources as needed. Ability to obtain American Heart Association Basic Life Support (CPR/First Aid certification). Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment: Ability to pass a background check. Preferred Qualifications Master’s degree in counseling, social work, student affairs counseling, or related field from an accredited university. Licensed Social Worker Experience in crisis intervention and experience working with students with psychopathology. Skill in evaluating socio-psychological and medical data, and utilizing the information gathered to establish an appropriate plan. Experience working in conjunction with other health care team members to coordinate care. Experience providing lead work direction. Experience using a student information system, such as CMS/SA used in the CSU system. Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 27, 2024
Working Title: CARES Case Manager Classification Title: Student Services Professional III (SSP III) Posting Details Priority Application Date (Posting will remain open until filled): Tuesday, April 9, 2024 @ 11:55pm PDT Hiring Preference Not Applicable Position Summary Under the general guidance and direction of the Director for Campus Wellness, and/or the Senior Vice President of Student Health Counseling and Wellness Services or designee, the Case Manager provides case management services to a population of undergraduate and graduate students who are referred because they are experiencing basic needs challenges or other challenges with the potential to negatively impact their educational persistence or success. Examples include students who struggle with mental health and wellness, relationship conflicts, personality and social adjustment issues, physical health and nutrition, trauma recovery, bereavement, difficulties transitioning to a higher education environment, and victim advocacy. The Case Manager will be a true advocate for student success and must possess a demonstrated ability to multi-task and manage a diverse caseload. They assess mental health and social support needs of students presenting with these challenges and address them through interventions, referrals, and connection to follow-up services. The Case Manager is expected to make recommendations involving broad areas of policy formulation and complex administrative action where exceptions are needed. They are expected to implement such recommendations upon approval. The Case Manager is responsible for strategically evaluating new and existing services to enhance the student experience and support student success. This requires frequent communication with a variety of campus departments and offices and great attention to detail. The Case Manager must maintain effective working relationships with a variety of campus constituencies, including faculty, staff, and students. The Case Manager ensures interactions with students are consistently professional, courteous, respectful, and demonstrate quality service behavior. The Case Manager monitors student flow and makes complex decisions daily. The incumbent must demonstrate sensitivity to the needs of a diverse student/faculty/staff population. FLSA : Exempt (Not eligible for overtime) Anticipated Hiring Range : $ 5,200 per month - $ 5,700 per month CSU Classification Salary Range : $ 5,025 per month - $ 7,159 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular/Probationary Time Base : Full-Time Work Hours : Monday - Friday, 8am-5pm Department Information Student Health, Counseling & Wellness Services (SHCWS) embraces a holistic and collaborative approach to healthcare by offering urgent care, primary care, preventative services, wellness education, violence support services, crisis assistance, resource education, basic needs, and mental health, services to the Sacramento State campus community. SHCWS is committed to providing quality care and service delivery and is accredited through the Accreditation Association for Ambulatory Health Care (AAAHC). The Sacramento State Crisis Assistance & Resource Education Support (CARES) office provides support to students who are in crisis or experiencing unique challenges to their education. We coordinate referrals to campus and community resources and offer follow-up support to address a variety of issues including, but not limited to Basic Needs Insecurities, Mental and Physical Health & Wellness. For more information, please visit: https://www.csus.edu/student-affairs/crisis-assistance-resource-education-support/ Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Required Qualifications Education & Experience: Bachelor’s degree in social work or related field from an accredited university. Experience working with students dealing with highly sensitive and complex issues. Two years full-time experience in case management within a healthcare or academic health center environment. Experience using Microsoft Office Suite and an Electronic Medical Record (EMR). Knowledges, Skills, & Abilities: Solution-focused approach with students who may be experiencing behavioral health symptoms, while demonstrating a strong commitment to patient-centered care with compassion and empathy. Professional knowledge of the principles and practices of case management. Ability to take timely, independent action to address the dynamic needs of students. Effective verbal and written communication skills and the ability to work as part of a multidisciplinary team. Strong interpersonal and organizational skills. Ability to perform budget projections, tracking, data analysis, and reporting. Ability and interest in working effectively with a diverse student population. Ability to multi-task and manage a diverse caseload of students. Ability to work efficiently and effectively, and to adapt to change in a dynamic work environment. Ability to research and refer patients or patient’s family to community resources as needed. Ability to obtain American Heart Association Basic Life Support (CPR/First Aid certification). Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community. Conditions of Employment: Ability to pass a background check. Preferred Qualifications Master’s degree in counseling, social work, student affairs counseling, or related field from an accredited university. Licensed Social Worker Experience in crisis intervention and experience working with students with psychopathology. Skill in evaluating socio-psychological and medical data, and utilizing the information gathered to establish an appropriate plan. Experience working in conjunction with other health care team members to coordinate care. Experience providing lead work direction. Experience using a student information system, such as CMS/SA used in the CSU system. Documents Needed to Apply Resume Cover Letter Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CA DEPARTMENT OF JUSTICE
Sacramento, California, United States
Job Description and Duties Under the direction of the Staff Services Manager I (SSM I), and indirectly receives guidance from the Staff Services Manager II of the Employee and Program Services (EPS), within Statewide Operational Services (SOS), the Coordinator will assist in the coordination of the Department’s records management program, perform technical analytical assignments, such as program evaluation, planning and record retention statistical analysis; facilitate training and stakeholder meetings and continually provide consultative and support services to management and staff. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions Hybrid telework schedule. In-office work based on business need. Minimum Requirements You will find the Minimum Requirements in the Class Specification. STAFF SERVICES ANALYST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-426717 Position #(s): 420-021-5157-901 Working Title: OPS Records Management Assistant Coordinator (RMAC) Classification: STAFF SERVICES ANALYST $3,640.00 - $4,561.00 A $3,941.00 - $4,933.00 B $4,726.00 - $5,916.00 C # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8:00 am - 5:00 pm Work Week: Monday - Friday Department Information This position is located in the Division of Operations, Statewide Operational Services in Sacramento. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department please visit the Attorney General's website at www . oag.ca . gov . Special Requirements A fingerprint check will be required. Clearly indicate the Job Control Code ( JC-426717 ) and the title of this position in the "Examination or Job Title(s) For Which You are Applying" section located on the first page of your State Application. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/8/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Lety Perez Division of Operations 1300 I Street, Suite 820 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Lety Perez Division of Operations 1300 I Street, Suite 820 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - The Statement of Qualifications (SOQ) should be typed, single-spaced, 12-point Times New Roman font, and no more than two pages in length. Vague and/or incomplete SOQ may not be considered if it does not fully respond to the required information. Cover Letters do not take the place of an SOQ. Describe your experience in customer or client service and support roles. What communication skills did you use to successfully work with others and ensure customer satisfaction? Describe an instance from your work experience where you had to demonstrate adaptability or flexibility and any lessons you learned from that experience. If hired for this position, how would you organize your assignments and manage your responsibilities and deadlines? Provide an example from your work history that shows why your approach would be effective. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to communicate effectively, in writing and orally, and demonstrate excellent customer service skills. Critical thinking and excellent research and analytical skills, with the ability to gather data and organize materials. Demonstrated attention to detail and organized work habits, quickly and proactively evaluating every situation. Exhibit excellent attendance, punctuality, and dependability. Well-versed and skilled in the use of Microsoft Word, Excel, Outlook, and Adobe Acrobat, as essential tools in the workplace. Ability to effectively work independently and collaboratively in a team environment. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Lety Perez (916) 210-7012 OPSJC@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. STAFF SERVICES ANALYST EXAMINATION LINK: https://www.calcareers.ca.gov/JOBSGEN/3PBAU.PDF ADDITIONAL INFORMATION ON APPLICATION FILING: Please note, if using the United States Postal Service for delivery, there's no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/8/2024
Apr 25, 2024
Full Time
Job Description and Duties Under the direction of the Staff Services Manager I (SSM I), and indirectly receives guidance from the Staff Services Manager II of the Employee and Program Services (EPS), within Statewide Operational Services (SOS), the Coordinator will assist in the coordination of the Department’s records management program, perform technical analytical assignments, such as program evaluation, planning and record retention statistical analysis; facilitate training and stakeholder meetings and continually provide consultative and support services to management and staff. Please let us know how you heard about our position by taking this brief survey: https://www.surveymonkey.com/r/P7X675V You will find additional information about the job in the Duty Statement . Working Conditions Hybrid telework schedule. In-office work based on business need. Minimum Requirements You will find the Minimum Requirements in the Class Specification. STAFF SERVICES ANALYST Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-426717 Position #(s): 420-021-5157-901 Working Title: OPS Records Management Assistant Coordinator (RMAC) Classification: STAFF SERVICES ANALYST $3,640.00 - $4,561.00 A $3,941.00 - $4,933.00 B $4,726.00 - $5,916.00 C # of Positions: 1 Work Location: Sacramento County Telework: Hybrid Job Type: Permanent, Full Time Work Shift: 8:00 am - 5:00 pm Work Week: Monday - Friday Department Information This position is located in the Division of Operations, Statewide Operational Services in Sacramento. Please disregard the SROA/Surplus language below, as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the Department please visit the Attorney General's website at www . oag.ca . gov . Special Requirements A fingerprint check will be required. Clearly indicate the Job Control Code ( JC-426717 ) and the title of this position in the "Examination or Job Title(s) For Which You are Applying" section located on the first page of your State Application. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/8/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Justice Attn: Lety Perez Division of Operations 1300 I Street, Suite 820 Sacramento , CA 95814 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Justice Lety Perez Division of Operations 1300 I Street, Suite 820 Sacramento , CA 95814 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is required and must be included. Statement of Qualifications - The Statement of Qualifications (SOQ) should be typed, single-spaced, 12-point Times New Roman font, and no more than two pages in length. Vague and/or incomplete SOQ may not be considered if it does not fully respond to the required information. Cover Letters do not take the place of an SOQ. Describe your experience in customer or client service and support roles. What communication skills did you use to successfully work with others and ensure customer satisfaction? Describe an instance from your work experience where you had to demonstrate adaptability or flexibility and any lessons you learned from that experience. If hired for this position, how would you organize your assignments and manage your responsibilities and deadlines? Provide an example from your work history that shows why your approach would be effective. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Ability to communicate effectively, in writing and orally, and demonstrate excellent customer service skills. Critical thinking and excellent research and analytical skills, with the ability to gather data and organize materials. Demonstrated attention to detail and organized work habits, quickly and proactively evaluating every situation. Exhibit excellent attendance, punctuality, and dependability. Well-versed and skilled in the use of Microsoft Word, Excel, Outlook, and Adobe Acrobat, as essential tools in the workplace. Ability to effectively work independently and collaboratively in a team environment. Benefits Benefit information can be found on the CalHR website and the CalPERS website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Hiring Unit Contact: Lety Perez (916) 210-7012 OPSJC@doj.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: EEO Officer (916) 210-7580 EERROffice@doj.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. STAFF SERVICES ANALYST EXAMINATION LINK: https://www.calcareers.ca.gov/JOBSGEN/3PBAU.PDF ADDITIONAL INFORMATION ON APPLICATION FILING: Please note, if using the United States Postal Service for delivery, there's no guarantee that your application will be date stamped and will arrive by the final filing date. If your application does not have a postmark or date stamp and arrives after the final filing date, your application will not be accepted. Therefore, to ensure timely delivery of your application, it is recommended that you use either electronic delivery, parcel service, or certified mail. Using one of these options will provide proof of delivery prior to the final filing date. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/8/2024
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information TYPE OF RECRUITMENT: Open Competitive Job Opportunity No out-of-class experience accepted. EXAM NUMBER: PH4543E FIRST DAY OF FILING: Wednesday, October 18, 2023 at 8:30 a.m., Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. SPECIAL SALARY INFORMATION: This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations We're seeking individuals that can: Lead and coordinate special and urgent projects/initiatives on behalf of the Director and in support of leadership of the Department’s bureaus and divisions. These responsibilities include the design, implementation, development, and performance improvement of programming; the alignment of funding opportunities to augment the Department’s capacity to execute, expand, and enhance its work and service delivery; and initiation of and support for partnerships that promote optimal well-being for all LA County residents. The Health Program Manager III (Chief Strategist) provides leadership for various components of the Department’s emergency response activities. The Health Program Manager III (Chief Strategist) assumes primary responsibility for communication with State and federal partners for assigned projects and represents the Public Health Director on commissions and committees as assigned. Essential Job Functions Serves as the Department’s lead coordinator and external liaison related to services, programming, and partnerships in support of people experiencing homelessness (PEH). Provides leadership and coordination of the Department’s implementation of the programming and services of CalAIM, California’s Medi-Cal transformation initiative, including contracts for Enhanced Care Management and Community Supports. Directs planning, implementation, administration, and evaluation of assigned projects and/or initiatives . Performs the full range of administrative and technical supervision to plan, assign, oversee, and evaluate the work of subordinate management and support staff; provides technical guidance and support to staff where appropriate. Develops, implements, and interprets policies and procedures and advises and makes recommendations to executive management on policy issues relevant to assigned duties. Directs and participates in the development, negotiation, and management of program budgets; ensures that budget and contract allocations reflect program priorities and takes corrective action as necessary. Directs program administrative functions and internal support services and directs and participates in developing and implementing solutions to complex problems within programs. Interfaces and collaborates with community groups and public and governmental agencies. Develops and participates in the development, monitoring, and compliance of contracts specific to the programs. Reviews and analyzes existing and proposed Federal, State, and local regulations, legislation, or policies affecting relevant initiatives/programs. Directs the assessment of programmatic activities affecting the health and well-being of individuals served by program initiatives and directs the coordination and dissemination of findings and recommendations developed from the evaluations conducted. Directs the preparation and analysis of grant applications and the monitoring of grants to contract agencies. Represents the Department with various external and internal agencies stakeholders, communities, and workgroups; responds to media and public inquiries on program services and related issues. Requirements SELECTION REQUIREMENTS: Option I: A Bachelor's degree* from an accredited college or university in a discipline related to the core business function** of the department - AND - Five years of experience at the level of the Los Angeles County class of Health Program Manager II***. Option II: A Bachelor's degree* from an accredited college or university in a discipline related to the core business function** of the department - AND - Six years of management experience****, which must have included four years at the level of the Los Angeles County class of Health Program Manager II***. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. PHYSICAL CLASS: 2 - Light - This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: You must POSSESS and CLEARLY EXPRESS detailed years of experience related to the Selection Requirements listed above within your online job application under the "Experience" area. * In order to receive credit for the Bachelor's degree or higher you must attach a legible copy of the Official Diploma, Official Transcript(s), or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, with your application online at the time of filing or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov or your application may be rejected. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE) . (See Employment Information under Accreditation Information) Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office. A printout of the transcript from the school's website is NOT considered official and will not be accepted and may result in your application being incomplete and rejected . **The core business functions of Public Health include Assessment, Policy Development, and Assurance, Public Health, Epidemiology, Environmental Health, Health Sciences, Public Administration, Business Administration, Behavioral Science, Social Science, or a closely related field. *** In the County of Los Angeles, a Health Program Manager II, is defined as one who serves as a director or senior manager who has immediate charge of a large-sized (25+ employees) public health or social service program or comparably-sized segment of a major public health program within a public health department. A Public Health Program is defined as a program that protects health, prevents disease, and promotes health and well-being. ****Management experience is defined as experience making major recommendations and taking actions that have a direct and substantial effect on the agency and the programs; developing and implementing policies, procedures, and guidelines; formulating short-term and long-term goals and objectives that have departmentwide or program impact; directs and supervises staff through subordinate supervisors; allocates resources; formulates budgets; determines staff training needs; etc. DESIRABLE QUALIFICATIONS: Experienced communicator with excellent oral and written skills. Demonstrated research and analytic skills. A Master's degree or higher* from an accredited college or university in Public Health, public policy or related health/social service field or related discipline. Credit will be given to applicants that possess the following desirable qualifications: Additional experience beyond the Selection Requirements at the level of the Los Angeles County class of Health Program Manager II Experience working in health care program budget(s) and funding Experience working in researching, analyzing, and making recommendations to executive management on the drivers of health inequities Experience working with diverse partners and collaborators to promote public health or social service programs. Additional Information EXAMINATION CONTENT: Once we have determined that you meet our selection requirements, the examination process will consist of an evaluation of education and experience based on application information, desirable qualifications, and supplemental questionnaire information submitted at the time of filing weighted 100%. Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher on the examination to be added to the Eligible Register (hiring list). Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of six (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS . Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any shift, including evenings, nights, weekends and holidays. SPECIAL INFORMATION APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted ONLINE ONLY . Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 pm deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements. Fill out your application and supplemental questionnaire completely and correctly to receive full credit for any relevant education, training, and job experience you include. In the space provided for education, include the names and addresses of schools attended, dates attended, degree received, and degree major. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED. IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification(s) and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. ANTI-RACISM, DIVERSITY, and INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org. NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position/Program Information TYPE OF RECRUITMENT: Open Competitive Job Opportunity No out-of-class experience accepted. EXAM NUMBER: PH4543E FIRST DAY OF FILING: Wednesday, October 18, 2023 at 8:30 a.m., Pacific Time (PT) This examination will remain open until the needs of the service are met and is subject to closure without prior notice. SPECIAL SALARY INFORMATION: This position is subject to the provisions of the Management Appraisal of Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with MAPP guidelines and regulations We're seeking individuals that can: Lead and coordinate special and urgent projects/initiatives on behalf of the Director and in support of leadership of the Department’s bureaus and divisions. These responsibilities include the design, implementation, development, and performance improvement of programming; the alignment of funding opportunities to augment the Department’s capacity to execute, expand, and enhance its work and service delivery; and initiation of and support for partnerships that promote optimal well-being for all LA County residents. The Health Program Manager III (Chief Strategist) provides leadership for various components of the Department’s emergency response activities. The Health Program Manager III (Chief Strategist) assumes primary responsibility for communication with State and federal partners for assigned projects and represents the Public Health Director on commissions and committees as assigned. Essential Job Functions Serves as the Department’s lead coordinator and external liaison related to services, programming, and partnerships in support of people experiencing homelessness (PEH). Provides leadership and coordination of the Department’s implementation of the programming and services of CalAIM, California’s Medi-Cal transformation initiative, including contracts for Enhanced Care Management and Community Supports. Directs planning, implementation, administration, and evaluation of assigned projects and/or initiatives . Performs the full range of administrative and technical supervision to plan, assign, oversee, and evaluate the work of subordinate management and support staff; provides technical guidance and support to staff where appropriate. Develops, implements, and interprets policies and procedures and advises and makes recommendations to executive management on policy issues relevant to assigned duties. Directs and participates in the development, negotiation, and management of program budgets; ensures that budget and contract allocations reflect program priorities and takes corrective action as necessary. Directs program administrative functions and internal support services and directs and participates in developing and implementing solutions to complex problems within programs. Interfaces and collaborates with community groups and public and governmental agencies. Develops and participates in the development, monitoring, and compliance of contracts specific to the programs. Reviews and analyzes existing and proposed Federal, State, and local regulations, legislation, or policies affecting relevant initiatives/programs. Directs the assessment of programmatic activities affecting the health and well-being of individuals served by program initiatives and directs the coordination and dissemination of findings and recommendations developed from the evaluations conducted. Directs the preparation and analysis of grant applications and the monitoring of grants to contract agencies. Represents the Department with various external and internal agencies stakeholders, communities, and workgroups; responds to media and public inquiries on program services and related issues. Requirements SELECTION REQUIREMENTS: Option I: A Bachelor's degree* from an accredited college or university in a discipline related to the core business function** of the department - AND - Five years of experience at the level of the Los Angeles County class of Health Program Manager II***. Option II: A Bachelor's degree* from an accredited college or university in a discipline related to the core business function** of the department - AND - Six years of management experience****, which must have included four years at the level of the Los Angeles County class of Health Program Manager II***. LICENSE: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job related essential functions. PHYSICAL CLASS: 2 - Light - This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10 pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: You must POSSESS and CLEARLY EXPRESS detailed years of experience related to the Selection Requirements listed above within your online job application under the "Experience" area. * In order to receive credit for the Bachelor's degree or higher you must attach a legible copy of the Official Diploma, Official Transcript(s), or Official Letter from the accredited institution, which shows the area of specialization and the date the degree was awarded, with Registrar's signature and school seal, with your application online at the time of filing or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov or your application may be rejected. Foreign degrees must be evaluated for equivalency to United States accredited institutions standards by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluators, Inc. (AICE) . (See Employment Information under Accreditation Information) Official Transcript is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's registrar office. A printout of the transcript from the school's website is NOT considered official and will not be accepted and may result in your application being incomplete and rejected . **The core business functions of Public Health include Assessment, Policy Development, and Assurance, Public Health, Epidemiology, Environmental Health, Health Sciences, Public Administration, Business Administration, Behavioral Science, Social Science, or a closely related field. *** In the County of Los Angeles, a Health Program Manager II, is defined as one who serves as a director or senior manager who has immediate charge of a large-sized (25+ employees) public health or social service program or comparably-sized segment of a major public health program within a public health department. A Public Health Program is defined as a program that protects health, prevents disease, and promotes health and well-being. ****Management experience is defined as experience making major recommendations and taking actions that have a direct and substantial effect on the agency and the programs; developing and implementing policies, procedures, and guidelines; formulating short-term and long-term goals and objectives that have departmentwide or program impact; directs and supervises staff through subordinate supervisors; allocates resources; formulates budgets; determines staff training needs; etc. DESIRABLE QUALIFICATIONS: Experienced communicator with excellent oral and written skills. Demonstrated research and analytic skills. A Master's degree or higher* from an accredited college or university in Public Health, public policy or related health/social service field or related discipline. Credit will be given to applicants that possess the following desirable qualifications: Additional experience beyond the Selection Requirements at the level of the Los Angeles County class of Health Program Manager II Experience working in health care program budget(s) and funding Experience working in researching, analyzing, and making recommendations to executive management on the drivers of health inequities Experience working with diverse partners and collaborators to promote public health or social service programs. Additional Information EXAMINATION CONTENT: Once we have determined that you meet our selection requirements, the examination process will consist of an evaluation of education and experience based on application information, desirable qualifications, and supplemental questionnaire information submitted at the time of filing weighted 100%. Applicants must meet the Selection Requirements and achieve a passing score of 70% or higher on the examination to be added to the Eligible Register (hiring list). Passing this examination and being added to the Eligible Register does not guarantee an offer of employment. ELIGIBILITY INFORMATION: The names of candidates receiving a passing score in the examination will be added to the Eligible Register in the order of their score group for a period of six (12) months following the date of eligibility. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS . Complete applications will be processed on an as received basis and promulgated to the Eligible Register accordingly. VACANCY INFORMATION: The Eligible Register resulting from this examination will be used to fill vacancies in the Department of Public Health as they occur. AVAILABLE SHIFT: Any shift, including evenings, nights, weekends and holidays. SPECIAL INFORMATION APPLICATION AND FILING INFORMATION: How to Apply Applications must be submitted ONLINE ONLY . Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Plan to submit your online application well in advance of the 5:00 pm deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Apply online by clicking on the green "Apply" button located on this posting. You can also track the status of your application using this website. Any required documents and/or additional information, if any, must be received with your application at the time of filing online or within fifteen (15) calendar days from application submission to HRExams@ph.lacounty.gov. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements. Fill out your application and supplemental questionnaire completely and correctly to receive full credit for any relevant education, training, and job experience you include. In the space provided for education, include the names and addresses of schools attended, dates attended, degree received, and degree major. For each job held, give the name and address of your employer, your job/position title, beginning and ending dates, number of hours worked per week, and detailed description of work and duties performed. If the application and/or Supplemental Questionnaire is/are incomplete, the application will be REJECTED. IMPORTANT NOTES: Please note that ALL information supplied by applicants and included in the application materials is subject to VERIFICATION at any point during the examination and hiring process, including after an appointment has been made. Applications may be rejected at any stage of the examination and selection process. FALSIFICATION of any information may result in DISQUALIFICATION or RESCISSION OF APPOINTMENT . Utilizing VERBIAGE from Class Specification(s) and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. In doing so your application will be dispositioned as INCOMPLETE and will not be accepted. Comments such as "SEE RESUME" or "SEE APPLICATION" will not be considered a valid response; therefore, using such statements will also result in your application being rejected as INCOMPLETE . FAIR CHANCE INITIATIVE: The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. EQUAL EMPLOYMENT OPPORTUNITY: It is the policy of the County of Los Angeles to provide equal employment opportunity for all qualified persons, regardless of race, religion, sex, national origin, age, sexual orientation, or disability or any other characteristic protected by State or Federal law. All positions are open to qualified men and women pursuant to the Americans with Disabilities Act of 1990 and the California Fair Employment and Housing Act. The County will follow all of its obligations under State and Federal laws regarding the provision of reasonable accommodations to applicants. ANTI-RACISM, DIVERSITY, and INCLUSION (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. Check the website for updated information at https://lacountylibrary.org. NO SHARING OF USER ID, E-MAIL AND PASSWORD: All applicants must file their application online using their OWN user ID and password. Using a family member or friend's user ID and password may erase a candidate's original application record. SOCIAL SECURITY NUMBER: Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. California Relay Services Phone: (800) 735-2922 ADA Coordinator Phone: (323) 659-6546 Teletype Phone: (800) 899-4099 Alternate Teletype Phone: (800) 897-0077 Department Contact Name: Exam Analyst Department Contact Phone: (323) 659-6546 Department Contact E-mail: HRExams@ph.lacounty.gov For detailed information, please click here Closing Date/Time: Continuous
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $77,250.00 per year to $87,550.00 per year. This position is a Management Personnel Plan (MPP) position in the CSU, and serves at the pleasure of the President. The CSU enjoys a generous benefits program with employer paid life insurance ($100,000), as well as health, dental, and vision insurance with the monthly premium largely paid by the CSU. Additionally, we offer a broad range of other benefits which includes dependent and health care reimbursement accounts, tuition fee waiver, 401k, 457 and 403(b) plans. The CSU belongs to the CalPERS retirement plan in which medical and dental insurance continues in qualified retirement. The CSU has 14 paid holidays, one personal holiday and the position earns 24 days of vacation and 12 days of sick leave per year. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Administrator I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position Under the general supervision of the Director of Facilities Operations, the Custodial Service Supervisor will supervise the day-to-day operations of the department’s swing shift custodial team which supports approximately 2,000,000 square feet of space at Cal State East Bay. This position will perform a variety of administrative, supervisory and other duties as required in order to meet the operational needs of the campus. Additionally, the Custodial Service Supervisor will staff the Facilities after-hours phone line during their work shift - fielding calls and providing support as needed until 10:00pm, during the regularly scheduled work shift. Work Schedule: Mondays through Fridays from 3:00pm to 11:30pm. Responsibilities Staff Management: Oversee, assign and direct custodial service activities in all campus buildings. Manage and supervise swing shift custodians (approximately eleven employees) and related contracted support services. Develop work schedules for custodial services, staffing, and equipment: estimate time, staffing and materials required for general cleaning maintenance, maintain records of personnel absences, assess and respond to staffing needs, evaluate performance, develop and conduct staff training programs, handle employee concerns, counsel and implement disciplinary actions as required. Recommend solutions pertaining to cleaning and regular maintenance issues; attend various service-related meetings. Recruit and provide required training and orientation of new hires to minimize staff turnover and support retention. Customer Expectations, Service Levels and Campus Sustainability Goals: Work in an equitable manner across all levels and differences; for example with peers, faculty, administration, and students to coordinate custodial services requests, plan and organize custodial operations serving all areas of the campus; control and standardize custodial procedures, materials and equipment; and investigate problem or potential problem areas. Meet with campus stakeholders as required to ensure service levels are being met. Evaluate and purchase equipment to maintain a high level of efficiency. Develop and implement building inspections, establish standards of cleanliness and ensure staff adhere to established cleanliness standards. Ensure that all work is performed and completed in a safe and efficient manner while conforming the University's established policies and procedures. Collaborate with other members of Facilities Development & Operations (FD&O) to meet the department's sustainability goals and objectives. Budgets Management and Service Performance Metrics: Assist Custodial Manager and Director in the management of the custodial department's annual operating budget of approximately $3 million. Ensure the proper care and use of University credit card, invoice approval, equipment purchase approval and research of technologies and equipment to improve services and safety. Develop and maintain custodial related performance metric reports; make inspections and maintain the required standards of safety and sanitation within the campus; manage the necessary corrective actions from building occupants' complaints; and establish quality standards for rendered services. Develop and conduct surveys to ensure service levels are achieved. Differentiate between routine maintenance and customer related services; track and maintain custodial related inventory of materials, supplies and equipment and provide associated reports as requested. Other Duties: Participate in the department's rotating campus manager on-call duties for after business hours and on holidays. Perform special projects as assigned. Minimum Qualifications Education and Experience: Bachelor's degree from an accredited college or university, or an equivalent combination of education and work experience in a related custodial or hospitality field. Two years of direct supervisory/management experience in custodial operations and hospitality environment with experience managing a large, diverse staff, working in a higher education or multilayered organization. Demonstrated strong leadership skills and Excellent customer service skills. Personnel management. Licenses, Certificates Degrees, and Credentials: Possession of (or ability to obtain by date of hire) a valid Class C California Driver's License. Required Qualifications Culturally competent leadership and team development skills. The ability to implement development plans, ensuring staff possess skills and expertise to successfully meet the expectations of their work. Demonstrated interpersonal skills to build positive relationships across a diverse workforce to promote a climate of trust. Comprehensive knowledge of effective personnel management practices and supervisory skills, including motivation, training, professional development, conflict resolution, and progressive discipline. Demonstrated ability to interact and communicate in an effective and dependable manner, as well as to establish and maintain cooperative working relationships with students, staff, faculty, co workers and patrons to meet the standards and objectives of the custodial department. Possess leadership presence and be accessible to meet with subordinates to address staff issues in a timely manner. Ability to provide direction and guidance to ensure staff perform as expected. Ability to effectively communicate expectations, encourage open communication and solicit feedback in a manner that is respectful of differences. Demonstrated ability to write, communicate and present at a level appropriate for the duties of the position and to follow verbal and written instructions on policies, procedures and to ensure safety. Time management, planning and organizational skills while attending to details and the demands of the position and ability to plan and organize custodial team(s) to complete assignments efficiently and effectively. Ability to communicate effectively with other managers and supervisors across different work shifts to ensure business continuity. Knowledge of equitable practices in a custodial operations environment. Extensive knowledge and understanding of custodial operations and related safety procedures in a higher education or similar environment Ability to utilize standard CMMS software, standard word processing and related computer software for tracking, reporting, and customer communication. Ability to respond to routine inquiries and explain standard policies and procedures to others. Must be capable of walking a significant amount of time daily. Preferred Skills and Knowledge Direct supervisory/management experience in custodian or housekeeping operations in higher educational institutions, healthcare, large organization or hospitality industry in a unionized environment. Bi-lingual in Spanish. License/Certification Possession of (or ability to obtain by date of hire) a valid Class C California Driver's License. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. At Cal State East Bay, the following nine competencies have been identified as valued leadership qualities: Communication, Cooperation, Delegation, Empathy, Feedback, Innovation, Leadership Presence, Passion and Strategic Ability. While we may not expect our managers to exhibit all of these competencies, we do expect them to aspire to develop them. As part of the annual evaluation review process, the Custodial Services Supervisor will be evaluated on each. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Apr 25 2024 Pacific Daylight Time Applications close: Aug 26 2024 Pacific Daylight Time Closing Date/Time:
Apr 26, 2024
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $77,250.00 per year to $87,550.00 per year. This position is a Management Personnel Plan (MPP) position in the CSU, and serves at the pleasure of the President. The CSU enjoys a generous benefits program with employer paid life insurance ($100,000), as well as health, dental, and vision insurance with the monthly premium largely paid by the CSU. Additionally, we offer a broad range of other benefits which includes dependent and health care reimbursement accounts, tuition fee waiver, 401k, 457 and 403(b) plans. The CSU belongs to the CalPERS retirement plan in which medical and dental insurance continues in qualified retirement. The CSU has 14 paid holidays, one personal holiday and the position earns 24 days of vacation and 12 days of sick leave per year. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Administrator I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented university with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position Under the general supervision of the Director of Facilities Operations, the Custodial Service Supervisor will supervise the day-to-day operations of the department’s swing shift custodial team which supports approximately 2,000,000 square feet of space at Cal State East Bay. This position will perform a variety of administrative, supervisory and other duties as required in order to meet the operational needs of the campus. Additionally, the Custodial Service Supervisor will staff the Facilities after-hours phone line during their work shift - fielding calls and providing support as needed until 10:00pm, during the regularly scheduled work shift. Work Schedule: Mondays through Fridays from 3:00pm to 11:30pm. Responsibilities Staff Management: Oversee, assign and direct custodial service activities in all campus buildings. Manage and supervise swing shift custodians (approximately eleven employees) and related contracted support services. Develop work schedules for custodial services, staffing, and equipment: estimate time, staffing and materials required for general cleaning maintenance, maintain records of personnel absences, assess and respond to staffing needs, evaluate performance, develop and conduct staff training programs, handle employee concerns, counsel and implement disciplinary actions as required. Recommend solutions pertaining to cleaning and regular maintenance issues; attend various service-related meetings. Recruit and provide required training and orientation of new hires to minimize staff turnover and support retention. Customer Expectations, Service Levels and Campus Sustainability Goals: Work in an equitable manner across all levels and differences; for example with peers, faculty, administration, and students to coordinate custodial services requests, plan and organize custodial operations serving all areas of the campus; control and standardize custodial procedures, materials and equipment; and investigate problem or potential problem areas. Meet with campus stakeholders as required to ensure service levels are being met. Evaluate and purchase equipment to maintain a high level of efficiency. Develop and implement building inspections, establish standards of cleanliness and ensure staff adhere to established cleanliness standards. Ensure that all work is performed and completed in a safe and efficient manner while conforming the University's established policies and procedures. Collaborate with other members of Facilities Development & Operations (FD&O) to meet the department's sustainability goals and objectives. Budgets Management and Service Performance Metrics: Assist Custodial Manager and Director in the management of the custodial department's annual operating budget of approximately $3 million. Ensure the proper care and use of University credit card, invoice approval, equipment purchase approval and research of technologies and equipment to improve services and safety. Develop and maintain custodial related performance metric reports; make inspections and maintain the required standards of safety and sanitation within the campus; manage the necessary corrective actions from building occupants' complaints; and establish quality standards for rendered services. Develop and conduct surveys to ensure service levels are achieved. Differentiate between routine maintenance and customer related services; track and maintain custodial related inventory of materials, supplies and equipment and provide associated reports as requested. Other Duties: Participate in the department's rotating campus manager on-call duties for after business hours and on holidays. Perform special projects as assigned. Minimum Qualifications Education and Experience: Bachelor's degree from an accredited college or university, or an equivalent combination of education and work experience in a related custodial or hospitality field. Two years of direct supervisory/management experience in custodial operations and hospitality environment with experience managing a large, diverse staff, working in a higher education or multilayered organization. Demonstrated strong leadership skills and Excellent customer service skills. Personnel management. Licenses, Certificates Degrees, and Credentials: Possession of (or ability to obtain by date of hire) a valid Class C California Driver's License. Required Qualifications Culturally competent leadership and team development skills. The ability to implement development plans, ensuring staff possess skills and expertise to successfully meet the expectations of their work. Demonstrated interpersonal skills to build positive relationships across a diverse workforce to promote a climate of trust. Comprehensive knowledge of effective personnel management practices and supervisory skills, including motivation, training, professional development, conflict resolution, and progressive discipline. Demonstrated ability to interact and communicate in an effective and dependable manner, as well as to establish and maintain cooperative working relationships with students, staff, faculty, co workers and patrons to meet the standards and objectives of the custodial department. Possess leadership presence and be accessible to meet with subordinates to address staff issues in a timely manner. Ability to provide direction and guidance to ensure staff perform as expected. Ability to effectively communicate expectations, encourage open communication and solicit feedback in a manner that is respectful of differences. Demonstrated ability to write, communicate and present at a level appropriate for the duties of the position and to follow verbal and written instructions on policies, procedures and to ensure safety. Time management, planning and organizational skills while attending to details and the demands of the position and ability to plan and organize custodial team(s) to complete assignments efficiently and effectively. Ability to communicate effectively with other managers and supervisors across different work shifts to ensure business continuity. Knowledge of equitable practices in a custodial operations environment. Extensive knowledge and understanding of custodial operations and related safety procedures in a higher education or similar environment Ability to utilize standard CMMS software, standard word processing and related computer software for tracking, reporting, and customer communication. Ability to respond to routine inquiries and explain standard policies and procedures to others. Must be capable of walking a significant amount of time daily. Preferred Skills and Knowledge Direct supervisory/management experience in custodian or housekeeping operations in higher educational institutions, healthcare, large organization or hospitality industry in a unionized environment. Bi-lingual in Spanish. License/Certification Possession of (or ability to obtain by date of hire) a valid Class C California Driver's License. Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the university's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. At Cal State East Bay, the following nine competencies have been identified as valued leadership qualities: Communication, Cooperation, Delegation, Empathy, Feedback, Innovation, Leadership Presence, Passion and Strategic Ability. While we may not expect our managers to exhibit all of these competencies, we do expect them to aspire to develop them. As part of the annual evaluation review process, the Custodial Services Supervisor will be evaluated on each. Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 Revised July 21, 2017 as a condition of employment. Advertised: Apr 25 2024 Pacific Daylight Time Applications close: Aug 26 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) LA
5151 State University Drive, Los Angeles, CA 90032, USA
Job No: 537501; 4/08/2024 CAPS CASE MANAGER Student Services Professional III Student Health Center Salary Range : $5025 - $7159/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under general supervision of the Director of Counseling and Psychological Services (CAPS), the Case Manager provides support services to students/patients experiencing varying degrees of psychological and medical need for referral to outside services. The Case Manager works closely with Student Health Center (SHC) mental health counselors and medical providers who have identified patients in need of outside mental health or medical services, coordinating their transition to these services. This position requires excellent interpersonal communication skills for providing direct services to students/patients and for cultivating effective relationships with nearby off-campus medical and mental health resources, working collaboratively with the Director of Student Support as well to ensure appropriate referral to any required-on campus resources and support. The Case Manager establishes and maintains a comprehensive list of outside health related resources for students, documents referrals and tracks their effectiveness, provides pertinent student/patient education, and strives continuously to assure the continuity of quality health care. Required Qualifications & Experience : Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. At least two years of progressively responsible professional work experience as a Student Service Professional or Social Worker with ability to work independently, demonstrate excellent written and verbal communication skills and work collaboratively with a multitude of on and off campus constituencies. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Master's degree in social work or another related field. Experience in college health or ambulatory care, medical clinic or social service provider. Experience working in patient coordination of care and/or patient referral services. Experience conducting outreach and presenting. Knowledge of HIPAA. Bilingual and bi-literate in Spanish preferred. Excellent customer service/customer care skills Closing Date : Review of applications will begin on April 22, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. As part of the interview process, a task will be included. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 09, 2024
Job No: 537501; 4/08/2024 CAPS CASE MANAGER Student Services Professional III Student Health Center Salary Range : $5025 - $7159/Monthly Work Schedule : Full-Time, Monday - Friday, 8:00 a.m. to 5:00 p.m.; exempt classification. Essential Functions : Under general supervision of the Director of Counseling and Psychological Services (CAPS), the Case Manager provides support services to students/patients experiencing varying degrees of psychological and medical need for referral to outside services. The Case Manager works closely with Student Health Center (SHC) mental health counselors and medical providers who have identified patients in need of outside mental health or medical services, coordinating their transition to these services. This position requires excellent interpersonal communication skills for providing direct services to students/patients and for cultivating effective relationships with nearby off-campus medical and mental health resources, working collaboratively with the Director of Student Support as well to ensure appropriate referral to any required-on campus resources and support. The Case Manager establishes and maintains a comprehensive list of outside health related resources for students, documents referrals and tracks their effectiveness, provides pertinent student/patient education, and strives continuously to assure the continuity of quality health care. Required Qualifications & Experience : Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. At least two years of progressively responsible professional work experience as a Student Service Professional or Social Worker with ability to work independently, demonstrate excellent written and verbal communication skills and work collaboratively with a multitude of on and off campus constituencies. The incumbent must have a demonstrated interest and/or ability in working in a multicultural/multiethnic environment. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with the CSU. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current CSU employees who may apply for the position. California State University, Los Angeles, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Desired Qualifications : Master's degree in social work or another related field. Experience in college health or ambulatory care, medical clinic or social service provider. Experience working in patient coordination of care and/or patient referral services. Experience conducting outreach and presenting. Knowledge of HIPAA. Bilingual and bi-literate in Spanish preferred. Excellent customer service/customer care skills Closing Date : Review of applications will begin on April 22, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. A COMPLETED ON-LINE CAL STATE LA EMPLOYMENT APPLICATION IS REQUIRED. RESUMES WILL NOT BE ACCEPTED IN LIEU OF A COMPLETED APPLICATION. As part of the interview process, a task will be included. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 revised July 21, 2017, as a condition of employment. In addition to meeting fully its obligations under federal and state law, California State University, Los Angeles is committed to creating a community in which a diverse population can live and work in an atmosphere of tolerance, civility and respect for the rights and sensibilities of each individual. To that end, all qualified individuals will receive equal consideration without regard to economic status, race, ethnicity, color, religion, disability, national origin or cultural background, political views, sex or sexual orientation, gender, or other personal characteristics or beliefs. Candidates must demonstrate ability and/or interest in working in a multicultural/multiethnic environment. Certain positions require fingerprinting. The University actively encourages qualified minorities, women and persons with a disability to apply. Upon request, reasonable accommodation will be provided to individuals with protected disabilities to (a) complete the employment process and (b) perform essential job functions when this does not cause an undue hardship. We are an Equal Opportunity/Title IX Employer. To obtain employment information for the impaired call: TDD Line (323) 343-3670 24-hour Dial-A-Job Line (323) 343-3678 Advertised: Apr 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
San Diego State University
5500 Campanile Drive, San Diego, CA 92182, USA
Position Summary The First Year Admission Processing Coordinator performs a full range of administrative functions which support the daily activities of the Office of Admissions. Responsibilities include reviewing admission data, resolving discrepancies, processing transcripts in various databases and assisting with the administrative/operational needs of the admission units. This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end one year from start date, with the possibility of reappointment. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is approved for partial telecommuting with onsite work in San Diego. Department Summary Enrollment Services is comprised of Undergraduate and Graduate Admissions, Office of the Registrar, Prospective Student Services, Out of State, Specialized and International Recruitment, and Enrollment Services Communications. Enrollment Services implements SDSU enrollment management policies and provides services to students from their initial point of interest in SDSU to their graduation. The Office of Admissions consists of the following areas: First-Year Admissions, Transfer Admissions, Graduate Admissions, Athletics & International Admissions, Admissions Eligibility Unit, Admissions Processing Unit and Enrollment Services Support Unit. The function of the First Year Admissions Processing Unit (APU) is to provide administrative support services to the Office of Admissions and other units in Enrollment Services who provide services to prospective and admitted students. First Year Admissions Processing Unit is comprised of a manager, lead, administrative analyst, administrative coordinators, administrative support staff and student assistants. The unit is responsible for a wide variety of administrative support functions including the processing of admission applications, transcripts, standardized test scores, scanning and maintaining applicant records. For more information regarding the Enrollment Services department, click here . Education and Experience Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly lean new office support technology systems and software packages is also a prerequisite. These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Key Qualifications Proficiency using personal computers and web browser functionality Experience with document reviews in a high-volume environment Experience in data entry and utilizing database reports. Experience coordinating administrative support functions preferably for a high school, college, or university admissions and records office Experience processing academic transcripts from institutions within and outside of the United States Business writing experience Compensation and Benefits Starting salary upon appointment is not expected to exceed $3,505 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,505 - $5,508 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on March 1, 2024. To receive full consideration, apply by February 29, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Olma Javonillo at ojavonillo@sdsu.edu . Advertised: Feb 16 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Position Summary The First Year Admission Processing Coordinator performs a full range of administrative functions which support the daily activities of the Office of Admissions. Responsibilities include reviewing admission data, resolving discrepancies, processing transcripts in various databases and assisting with the administrative/operational needs of the admission units. This is a full-time (1.0 time-base), benefits eligible, temporary position anticipated to end one year from start date, with the possibility of reappointment. This position is designated non-exempt under FLSA and is eligible for overtime compensation. Standard SDSU work hours are Monday - Friday, 8:00 a.m. to 4:30 p.m., but may vary based on operational needs. This position is approved for partial telecommuting with onsite work in San Diego. Department Summary Enrollment Services is comprised of Undergraduate and Graduate Admissions, Office of the Registrar, Prospective Student Services, Out of State, Specialized and International Recruitment, and Enrollment Services Communications. Enrollment Services implements SDSU enrollment management policies and provides services to students from their initial point of interest in SDSU to their graduation. The Office of Admissions consists of the following areas: First-Year Admissions, Transfer Admissions, Graduate Admissions, Athletics & International Admissions, Admissions Eligibility Unit, Admissions Processing Unit and Enrollment Services Support Unit. The function of the First Year Admissions Processing Unit (APU) is to provide administrative support services to the Office of Admissions and other units in Enrollment Services who provide services to prospective and admitted students. First Year Admissions Processing Unit is comprised of a manager, lead, administrative analyst, administrative coordinators, administrative support staff and student assistants. The unit is responsible for a wide variety of administrative support functions including the processing of admission applications, transcripts, standardized test scores, scanning and maintaining applicant records. For more information regarding the Enrollment Services department, click here . Education and Experience Entry to this classification requires a fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Additionally, incumbents are expected to have a thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Some positions may require a knowledge of business mathematics beyond basic arithmetic. The ability to use and quickly lean new office support technology systems and software packages is also a prerequisite. These qualifications would normally be obtained through a high school program, technical/vocational program, or their equivalents combined with several years of related office work experience. Key Qualifications Proficiency using personal computers and web browser functionality Experience with document reviews in a high-volume environment Experience in data entry and utilizing database reports. Experience coordinating administrative support functions preferably for a high school, college, or university admissions and records office Experience processing academic transcripts from institutions within and outside of the United States Business writing experience Compensation and Benefits Starting salary upon appointment is not expected to exceed $3,505 per month. Salary placement is determined by the education, experience, and qualifications the candidate brings to the position, internal equity, and the hiring department’s fiscal resources. San Diego State University offers a rich benefits package that constitutes a major portion of total compensation. For more information regarding SDSU benefits, please click here . CSU Classification Salary Range: $3,505 - $5,508 per month. Diversity and Community at SDSU At SDSU, our diversity gives us power and benefits every single member of our community. Through our commitment to equity and inclusion, we encourage all members of our community to purposefully learn from one another through open and respectful dialogue and responsible engagement. For more information, click here . Principles of Community At San Diego State University, we are a community of diverse individuals who have and represent many perspectives, beliefs and identities. This diversity lends our community strength, and we commit to creating and sustaining an inclusive and intellectually vibrant environment that benefits all members of our university. SDSU’s Principles of Community is an aspirational statement that is intended to evolve over time. The statement reflects the ideals we are encouraged to uphold in our interactions with one another. Supplemental Information Initial review of the required application materials, including cover letters and resumes, will begin on March 1, 2024. To receive full consideration, apply by February 29, 2024. The position will remain open until filled. The person holding this position is considered a ‘mandated reporter’ under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. San Diego State University is not a sponsoring agency for staff or management positions (e.g., H-1B visa). Applicants must currently be authorized to work in the United States on a full-time basis. Offers of employment are contingent upon the presentation of documents that demonstrate a person's identity and authorization to work in the United States, which are consistent with the provisions of the Immigration Reform and Control Act. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. SDSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current SDSU employee who was conditionally offered the position. SDSU is a smoke-free campus. For more information, please click here . SDSU is an Equal Opportunity Employer that considers all qualified candidates for employment and does not discriminate on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered military and veteran status, or any other protected characteristic or status. Reasonable accommodations will be provided for qualified applicants with disabilities who request an accommodation by contacting Olma Javonillo at ojavonillo@sdsu.edu . Advertised: Feb 16 2024 Pacific Standard Time Applications close: Closing Date/Time:
CITY OF GLENDALE CA
Glendale, California, United States
The Position Under general administrative direction, this management position is responsible for the management and oversight of the Water Engineering Section of Glendale Water & Power, as well as the direct supervision of professional staff. Additionally, this position acts as the lead manager for the Water Operations, Distribution, and Water Quality Sections in the absence of the Chief Assistant General Manager or Assistant General Manager - Water Services. Essential functions of the job include, but are not limited to, the following: Ensures Department services are provided with exceptional customer service and the highest level of ethical standards. Directs and oversees the Water Engineering Section and its two primary subdivisions: Project Delivery and Operations Engineering. Directly supervises several staff members in the Water Engineering Section and ensures that all Section activities are carried out safely and in accordance with City and Departmental goals. Ensures that the planning, design, and operation of water facilities are performed in accordance with Local, State and Federal regulations. As head of the Project Delivery subdivision, administers the Capital Improvement Program. Provides exceptional customer service in interacting with customers and developers in the installation and relocation of water services. Provides technical support to the Water Distribution Maintenance Section. Ensures that GWP capital and developer projects are completed on a timely basis and in the most cost-effective manner. Oversees the preparation of cost estimates, designs, drawings, specifications, and operating procedures for the installation of water mains, services, fire hydrants and other distribution system equipment. Provides construction management for projects directly and using contracted support, as needed, including physical inspections of construction in progress, approving progress payments, and managing change orders. Also ensures that Water Division maps and records are accurately maintained and updated in a timely manner. As head of the Operations Engineering group, oversees the project planning function that drives the Capital Improvement Program and the operational strategy function that provides high level analysis and support to the Water Operations Section and Water Quality Section. Oversees both short and long-range planning for water supply, storage, and distribution facilities including regular revisions to the water system master plan and preparation of engineering studies that provide planning level details and costs of future capital improvements. Provides support to the Water Operations Section on the asset management program including preventive maintenance planning, and asset and maintenance activity documentation and analysis. Provides technical assistance with improvements or modifications to the local and remote control of the water facilities. Also provides technical assistance to the Water Quality Section on regulatory analysis and reporting, and with analysis and improvements in operating the water system efficiently from a water quality perspective. May perform the duties of the Chief Assistant General Manager or Assistant General Manager - Water Services in his/her absence. Assists the Chief Assistant General Manager or Assistant General Manager - Water Services with coverage and attendance at the various water committee and informational meetings at the Metropolitan Water District, the Upper Los Angeles River Area Watermaster, the Glendale Operable Unit, the State Water Board, and other water and utility organizations and associations. Hires capable employees and implements necessary training to develop staff to meet the requirements of each functional area of responsibility. Ensures that adequate back-up skills are developed, and individual skills and abilities are increased. Ensures that assigned personnel work effectively with employees of other City departments and sections within GWP. Reviews and evaluates employees' job performance, and effectively recommends personnel action. Plans, lays out, and delegates work to subordinate employees. Drives on City business as necessary. Assumes responsibility for ensuring the duties of this position are performed in a safe, efficient manner. Performs other related duties as assigned or as the situation requires. Minimum Requirements Knowledge, Skills & Abilities Knowledge of: Applicable Federal, State and Local laws, ordinances, codes, standards, and regulations related to workplace safety, the practice of professional engineering, water quality maintenance, testing and reporting, as well as contracting for construction and professional services. Engineering principles relating to project cost estimating and budgeting, preparation of requests for proposals (RFPs) and requests for bids, and the bidding and procurement process. Engineering principles relating to the design, construction, operation and control of water facilities and the development and preparation of water system master plans. Principles of organization, management, supervision, and staff development. Skill in: Composing and preparing reports, memorandums, letters, and e-mails that are professional and easy to follow. Creating Microsoft Excel spreadsheets to compile, calculate and analyze information. Leading teams toward Departmental goals and objectives. Making effective presentations. Making independent judgments and decisions based on standard policy or procedure. Managing complex projects. Managing multiple priorities successfully. Quickly determining the best course of action in a given situation, while remaining patient and professional when leading others toward that conclusion and being open to better alternatives. Ability to: Provide exceptional customer service to those utilizing the Glendale Water and Power Department services. Communicate clearly and concisely, both orally and in writing, with all levels of employees and the public, including co-workers, managers, department heads, Council members, Commissioners, and outside agencies. Develop and maintain positive working relationships with City departments, businesses, and the local community. Effectively supervise and train subordinates. Establish and maintain smooth working relationships and effectively resolve interpersonal conflicts. Foster a teamwork environment. Lead, coach, instruct, direct, and motivate employees. Model and practice the highest standard of ethical conduct. Organize, assign, and schedule workload among employees. Provide clear work instruction. Read, understand, and develop plans, drawings, and specifications. Review and evaluate employees' job performance and effectively recommend personnel action. Other Characteristics Willingness to: Assume responsibility for maintaining a safe working environment. Fully embrace the value and merits of a well-qualified, diverse workforce that is generally reflective of the surrounding labor market. Plan, initiate, recommend, and carry out actions as required. Work the necessary hours and times to accomplish goals, objectives and required tasks. Experience Eight years of recent progressively responsible professional experience in the water industry, four years of which must include working in a responsible supervisory capacity. Experience in one or more of the following areas is desirable: pump station design; grant and proposal writing for Federal and State grants; preparation of water master plans; concepts and processes of disinfection and water treatment; asset management, working with the Metropolitan Water District of Southern California; well design and well drilling and maintenance; water rate design; and/or project/construction management. Education/Training Bachelor's Degree in Civil or Mechanical Engineering or a related field. Master’s Degree in Civil or Mechanical Engineering, Public/Business Administration, or a related field is highly desirable. License(s)/Certification(s) Registration as a Civil Engineer with the California State Board for Professional Engineers, Land Surveyors and Geologists. Valid California Class C driver's license. Note An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements. However, there is no equivalent for Registration as a Civil Engineer with the California State Board for Professional Engineers, Land Surveyors and Geologists. Exceptional Customer Service Policy The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention. Please click on the link to read the Exceptional Customer Service Policy . Selection Process EVALUATION OF APPLICATION: All applications, resumes and submitted reference materials will be reviewed and evaluated and only the best-qualified candidates based on applicable experience will be invited to the selection process. ORAL INTERVIEW: (Weight of 100%) To evaluate the applicant's experience, education, knowledge, and skills for the position. Candidates must pass each exam component with a minimum score of 70.00% in order to be placed on the eligible list. TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Any evaluation will be based on the candidates' education and experience as related to the position. Any examination will be to evaluate the candidates' education, experience, knowledge and skills for the position. The City of Glendale reserves the right to modify the above stated examination components and/or weights. Should this be necessary, the candidates will be notified of the specific examination components and weights prior to the administration of any examination. The selected candidate will be subjected to a background check including Livescan fingerprinting. The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first test part so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity. The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance. The above listed benefits apply to full-time, salaried positions only. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
The Position Under general administrative direction, this management position is responsible for the management and oversight of the Water Engineering Section of Glendale Water & Power, as well as the direct supervision of professional staff. Additionally, this position acts as the lead manager for the Water Operations, Distribution, and Water Quality Sections in the absence of the Chief Assistant General Manager or Assistant General Manager - Water Services. Essential functions of the job include, but are not limited to, the following: Ensures Department services are provided with exceptional customer service and the highest level of ethical standards. Directs and oversees the Water Engineering Section and its two primary subdivisions: Project Delivery and Operations Engineering. Directly supervises several staff members in the Water Engineering Section and ensures that all Section activities are carried out safely and in accordance with City and Departmental goals. Ensures that the planning, design, and operation of water facilities are performed in accordance with Local, State and Federal regulations. As head of the Project Delivery subdivision, administers the Capital Improvement Program. Provides exceptional customer service in interacting with customers and developers in the installation and relocation of water services. Provides technical support to the Water Distribution Maintenance Section. Ensures that GWP capital and developer projects are completed on a timely basis and in the most cost-effective manner. Oversees the preparation of cost estimates, designs, drawings, specifications, and operating procedures for the installation of water mains, services, fire hydrants and other distribution system equipment. Provides construction management for projects directly and using contracted support, as needed, including physical inspections of construction in progress, approving progress payments, and managing change orders. Also ensures that Water Division maps and records are accurately maintained and updated in a timely manner. As head of the Operations Engineering group, oversees the project planning function that drives the Capital Improvement Program and the operational strategy function that provides high level analysis and support to the Water Operations Section and Water Quality Section. Oversees both short and long-range planning for water supply, storage, and distribution facilities including regular revisions to the water system master plan and preparation of engineering studies that provide planning level details and costs of future capital improvements. Provides support to the Water Operations Section on the asset management program including preventive maintenance planning, and asset and maintenance activity documentation and analysis. Provides technical assistance with improvements or modifications to the local and remote control of the water facilities. Also provides technical assistance to the Water Quality Section on regulatory analysis and reporting, and with analysis and improvements in operating the water system efficiently from a water quality perspective. May perform the duties of the Chief Assistant General Manager or Assistant General Manager - Water Services in his/her absence. Assists the Chief Assistant General Manager or Assistant General Manager - Water Services with coverage and attendance at the various water committee and informational meetings at the Metropolitan Water District, the Upper Los Angeles River Area Watermaster, the Glendale Operable Unit, the State Water Board, and other water and utility organizations and associations. Hires capable employees and implements necessary training to develop staff to meet the requirements of each functional area of responsibility. Ensures that adequate back-up skills are developed, and individual skills and abilities are increased. Ensures that assigned personnel work effectively with employees of other City departments and sections within GWP. Reviews and evaluates employees' job performance, and effectively recommends personnel action. Plans, lays out, and delegates work to subordinate employees. Drives on City business as necessary. Assumes responsibility for ensuring the duties of this position are performed in a safe, efficient manner. Performs other related duties as assigned or as the situation requires. Minimum Requirements Knowledge, Skills & Abilities Knowledge of: Applicable Federal, State and Local laws, ordinances, codes, standards, and regulations related to workplace safety, the practice of professional engineering, water quality maintenance, testing and reporting, as well as contracting for construction and professional services. Engineering principles relating to project cost estimating and budgeting, preparation of requests for proposals (RFPs) and requests for bids, and the bidding and procurement process. Engineering principles relating to the design, construction, operation and control of water facilities and the development and preparation of water system master plans. Principles of organization, management, supervision, and staff development. Skill in: Composing and preparing reports, memorandums, letters, and e-mails that are professional and easy to follow. Creating Microsoft Excel spreadsheets to compile, calculate and analyze information. Leading teams toward Departmental goals and objectives. Making effective presentations. Making independent judgments and decisions based on standard policy or procedure. Managing complex projects. Managing multiple priorities successfully. Quickly determining the best course of action in a given situation, while remaining patient and professional when leading others toward that conclusion and being open to better alternatives. Ability to: Provide exceptional customer service to those utilizing the Glendale Water and Power Department services. Communicate clearly and concisely, both orally and in writing, with all levels of employees and the public, including co-workers, managers, department heads, Council members, Commissioners, and outside agencies. Develop and maintain positive working relationships with City departments, businesses, and the local community. Effectively supervise and train subordinates. Establish and maintain smooth working relationships and effectively resolve interpersonal conflicts. Foster a teamwork environment. Lead, coach, instruct, direct, and motivate employees. Model and practice the highest standard of ethical conduct. Organize, assign, and schedule workload among employees. Provide clear work instruction. Read, understand, and develop plans, drawings, and specifications. Review and evaluate employees' job performance and effectively recommend personnel action. Other Characteristics Willingness to: Assume responsibility for maintaining a safe working environment. Fully embrace the value and merits of a well-qualified, diverse workforce that is generally reflective of the surrounding labor market. Plan, initiate, recommend, and carry out actions as required. Work the necessary hours and times to accomplish goals, objectives and required tasks. Experience Eight years of recent progressively responsible professional experience in the water industry, four years of which must include working in a responsible supervisory capacity. Experience in one or more of the following areas is desirable: pump station design; grant and proposal writing for Federal and State grants; preparation of water master plans; concepts and processes of disinfection and water treatment; asset management, working with the Metropolitan Water District of Southern California; well design and well drilling and maintenance; water rate design; and/or project/construction management. Education/Training Bachelor's Degree in Civil or Mechanical Engineering or a related field. Master’s Degree in Civil or Mechanical Engineering, Public/Business Administration, or a related field is highly desirable. License(s)/Certification(s) Registration as a Civil Engineer with the California State Board for Professional Engineers, Land Surveyors and Geologists. Valid California Class C driver's license. Note An equivalent combination of experience, education and/or training may substitute for the listed minimum requirements. However, there is no equivalent for Registration as a Civil Engineer with the California State Board for Professional Engineers, Land Surveyors and Geologists. Exceptional Customer Service Policy The City of Glendale places a high importance on quality customer service and prides itself for the high level of services it provides by every employee of the organization. As employees of the City of Glendale, we are committed to providing our diverse community and each other with courteous, considerate, and personal attention. Please click on the link to read the Exceptional Customer Service Policy . Selection Process EVALUATION OF APPLICATION: All applications, resumes and submitted reference materials will be reviewed and evaluated and only the best-qualified candidates based on applicable experience will be invited to the selection process. ORAL INTERVIEW: (Weight of 100%) To evaluate the applicant's experience, education, knowledge, and skills for the position. Candidates must pass each exam component with a minimum score of 70.00% in order to be placed on the eligible list. TIME AND PLACE OF THE EXAMINATION WILL BE ANNOUNCED. Any evaluation will be based on the candidates' education and experience as related to the position. Any examination will be to evaluate the candidates' education, experience, knowledge and skills for the position. The City of Glendale reserves the right to modify the above stated examination components and/or weights. Should this be necessary, the candidates will be notified of the specific examination components and weights prior to the administration of any examination. The selected candidate will be subjected to a background check including Livescan fingerprinting. The City of Glendale conforms with State and Federal obligations to make reasonable accommodation for applicants and employees with disabilities. The Human Resources Department asks that it be advised of special needs at least five days prior to the first test part so that a reasonable accommodation may be made. The provisions of this bulletin do not constitute an express or implied contract. In compliance with the Immigration Reform and Control Act of 1986, the City of Glendale requires that all new employees provide documentation to establish both work authorization and identity. The City of Glendale offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, life, and long-term disability insurance. The above listed benefits apply to full-time, salaried positions only. Closing Date/Time: Continuous