Management Analyst (Risk Analyst) (20461388)
Category
Human Resources
Region
Sacramento/Metro Area
Job Type
Full-Time
Close Date
Until filled
Salary
$95,304.00-$129,890.00 Annually
To apply,visit: https://apptrkr.com/5167805
COMMUNITY
The people who live and work in the City of Rocklin are the heart of the community and have built a special place for residents and visitors. Rocklin is a preferred location for business and living due to its convenient location, excellent schools, diverse mix of housing, abundant parks and recreational opportunities, and the highest commitment to public safety. Rocklin was recently named as one of top 100 Cities to live in America by “Money Magazine”, and was named the best place in Placer County to raise a family by Niche.com. Rocklin’s outstanding educational systems includes Rocklin Unified, one of the top-ranked unified school districts in the state, as well as Sierra College, ranked first in Northern California for transfers to UC and CSU universities and William Jessup University, a fast-growing private, 4-year university.
Due to Rocklin’s low crime rates and top-notch public safety professionals, Rocklin is one of the top 20 safest cities in California. Rocklin also has a flourishing park system, with a park located within a half mile of nearly every resident in the City. Public and private development is creating an environment that supports vibrant entertainment, commercial activity, and residential options. Business attractions in the City feature large retailers like Bass Pro Shops, farm-to-fork restaurants including the Chef’s Table, and award winning breweries such as Moksa Brewing Co.
The City of Rocklin is located in South Placer County at the intersection of Interstate 80 and State Highway 65, and is characterized by rolling hill terrain with 360-degree panoramic views of the Sierra Nevada Mountains to the northeast and to the Sutter-Butte mountain range in the West. With an estimated population of 70,000 people, Rocklin is one of the fastest growing cities in California, with approximately 65% of its growth since 2000. Rocklin was first recognized as a destination along the transcontinental railroad in 1864, about the same time granite mining began. The City was incorporated in 1863 during the heyday of railroad and granite mining activity. By 1910, 22 quarries operated in Rocklin, and in 1912, nearly 2,000 train carloads of granite were sent out of town to become part of the state capitol building and buildings in San Francisco.
TEAM ROCKLIN CULTURE
As an organization, the City of Rocklin is dedicated to maintaining high standard of service, a collaborative team environment, innovative ideas, transparency, and on-going training and development. Team Rocklin takes pride in serving the citizens and maintaining a safe and thriving community. Rocklin team members appreciate the strong support they receive from the citizens who respect and value what they do to keep the City a great place to live, work and play. Working at the City of Rocklin, you can see firsthand the strong sense of community and high standard of service. Rocklin continues to be an innovative leader that is creating its own identity by challenging the status quo. Team Rocklin members are capable experts in their fields, who work together to accomplish the strategic objectives set forth by the City Council.
The City of Rocklin is an organization of professionals dedicated to serving residents, businesses and stakeholders. City departments include Police, Fire, Community Development, Human Resources, Finance, Public Services, Parks & Recreation, the City Manager’s, City Clerk’s and of course, the City Attorney’s Office. Rocklin employees take pride in operating on efficient budgets and with appropriate level of staffing. Employees at all levels of the organization are encouraged to innovate and continue their personal growth, which in turn improves City programs that benefit the citizens of Rocklin.
Please review the special instructions before applying for this job opportunity.
Location
Administrative Services (Human Resources Division) - 3970 Rocklin Road, 2nd Floor City Hall Rocklin, 95677
Description
This position is open until filled. The first review of applications is January 31, 2024.
*Effective July 2024, this position will receive a 2.5% base salary increase.
THE POSITION
Reporting to the Director of Administrative Services, the Management Analyst (Risk Management) provides professional support to risk management programs including: workers' compensation, safety compliance, review and approval of contracts and Certificates of Insurance, risk transfer, and leave and disability administration.
In addition, you will have the opportunity to coordinate and oversee workers' compensation claims management including monitoring accepted claims and providing information to claimants, attorneys, and the workers' compensation carrier. You will also serve as a consultant to City departments and employees on Risk Management (workers' compensation, safety, contract insurance) problems and communicate regularly with internal and external parties to maximize the effectiveness and efficiency of assigned programs and activities, minimize risk, and advise of claim developments. This position will also support the City's leave management program.
ABOUT YOU
We are looking for a solution-focused problem solver who is responsive to organizational needs and open to new ideas and approaches to deliver HR services. Additionally, our ideal candidate will:
Have a demonstrated ability to manage and organize multiple HR projects and priorities.
Understand and apply principles and practices of being an HR Business Partner.
Have a strategic perspective and the ability to see the long-term impact of projects and initiatives.
Be an outstanding communicator with exceptional interpersonal, analytical, written, verbal communication, and presentation skills.
Proven technical skills and the desire to be a generalist in the HR functional areas assigned.
MINIMUM REQUIREMENTS
Possession of a bachelor's degree with major coursework in public or business administration, finance, human resources, economics, or a closely related field;
AND
Three (3) years of increasingly responsible professional experience performing public administration, finance, housing, or human resources functions; or
One (1) year of experience at a level equivalent to the City’s class of Associate Management Analyst or Administrative Analyst.
When assigned to a specific functional area as noted above, additional knowledge and experience in such area may be desirable.
Public sector experience is preferred.
Licenses and Certifications
Possession of, or ability to obtain and maintain, a valid California Class C Driver's License and a satisfactory driving record is required. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.
Job PDF:
PDF icon Management Analyst (Risk Management) Job Flyer.pdf
Benefits
Medical
A variety of plans are offered through CalPERS. The City contributes up to $1,200 per month to active employees, and the employee pays the difference.
Dental and Vision
City-paid for employees and dependents.
Flex Credit
The City shall provide each employee with a flex credit of $300 per month for any benefit covered under the Cafeteria Plan. The flex credit is prorated and paid over 24 benefit pay periods.
Health Coverage Reduction Incentive
Employees who decline health coverage may receive incentive pay of up to $250 per month.
Leave Accruals
Management: 48 hours per fiscal year
Sick Leave: 12 days per year
Vacation: 15 days first year, progresses up to 27 days based upon years of service
Holidays: 10 paid holidays per year
Retirement-CalPERS
Classic Members - 2% @ 55
PEPRA Members - 2% @ 62
Deferred Compensation
Rocklin offers optional programs for employee participation - 457 and/or 401(a) plans.
Insurance
Life Insurance and AD&D: City paid $50,000
Long-Term Disability: Coverage is 60% of monthly salary up to $6,000 per month; after a 90-day waiting period (City paid).
Special Instructions
The Management Analyst is an at-will position and serves at the pleasure of the City Manager.
Applicants must submit a complete application online and respond to supplemental questions.
While a resume is always welcome, it will not be accepted in lieu of an official City application.
This recruitment is open until filled.
Applicants will be screened against the minimum qualifications and then the desired qualifications. Those who qualify may be further screened to identify the best qualified candidates.
Candidates must pass a LiveScan background check prior to appointment.
The City of Rocklin is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.
Recruitment Contact
Contact phone:
(916)625-5050
Contact email:
hr@rocklin.ca.us
Apr 11, 2024
Full Time
Management Analyst (Risk Analyst) (20461388)
Category
Human Resources
Region
Sacramento/Metro Area
Job Type
Full-Time
Close Date
Until filled
Salary
$95,304.00-$129,890.00 Annually
To apply,visit: https://apptrkr.com/5167805
COMMUNITY
The people who live and work in the City of Rocklin are the heart of the community and have built a special place for residents and visitors. Rocklin is a preferred location for business and living due to its convenient location, excellent schools, diverse mix of housing, abundant parks and recreational opportunities, and the highest commitment to public safety. Rocklin was recently named as one of top 100 Cities to live in America by “Money Magazine”, and was named the best place in Placer County to raise a family by Niche.com. Rocklin’s outstanding educational systems includes Rocklin Unified, one of the top-ranked unified school districts in the state, as well as Sierra College, ranked first in Northern California for transfers to UC and CSU universities and William Jessup University, a fast-growing private, 4-year university.
Due to Rocklin’s low crime rates and top-notch public safety professionals, Rocklin is one of the top 20 safest cities in California. Rocklin also has a flourishing park system, with a park located within a half mile of nearly every resident in the City. Public and private development is creating an environment that supports vibrant entertainment, commercial activity, and residential options. Business attractions in the City feature large retailers like Bass Pro Shops, farm-to-fork restaurants including the Chef’s Table, and award winning breweries such as Moksa Brewing Co.
The City of Rocklin is located in South Placer County at the intersection of Interstate 80 and State Highway 65, and is characterized by rolling hill terrain with 360-degree panoramic views of the Sierra Nevada Mountains to the northeast and to the Sutter-Butte mountain range in the West. With an estimated population of 70,000 people, Rocklin is one of the fastest growing cities in California, with approximately 65% of its growth since 2000. Rocklin was first recognized as a destination along the transcontinental railroad in 1864, about the same time granite mining began. The City was incorporated in 1863 during the heyday of railroad and granite mining activity. By 1910, 22 quarries operated in Rocklin, and in 1912, nearly 2,000 train carloads of granite were sent out of town to become part of the state capitol building and buildings in San Francisco.
TEAM ROCKLIN CULTURE
As an organization, the City of Rocklin is dedicated to maintaining high standard of service, a collaborative team environment, innovative ideas, transparency, and on-going training and development. Team Rocklin takes pride in serving the citizens and maintaining a safe and thriving community. Rocklin team members appreciate the strong support they receive from the citizens who respect and value what they do to keep the City a great place to live, work and play. Working at the City of Rocklin, you can see firsthand the strong sense of community and high standard of service. Rocklin continues to be an innovative leader that is creating its own identity by challenging the status quo. Team Rocklin members are capable experts in their fields, who work together to accomplish the strategic objectives set forth by the City Council.
The City of Rocklin is an organization of professionals dedicated to serving residents, businesses and stakeholders. City departments include Police, Fire, Community Development, Human Resources, Finance, Public Services, Parks & Recreation, the City Manager’s, City Clerk’s and of course, the City Attorney’s Office. Rocklin employees take pride in operating on efficient budgets and with appropriate level of staffing. Employees at all levels of the organization are encouraged to innovate and continue their personal growth, which in turn improves City programs that benefit the citizens of Rocklin.
Please review the special instructions before applying for this job opportunity.
Location
Administrative Services (Human Resources Division) - 3970 Rocklin Road, 2nd Floor City Hall Rocklin, 95677
Description
This position is open until filled. The first review of applications is January 31, 2024.
*Effective July 2024, this position will receive a 2.5% base salary increase.
THE POSITION
Reporting to the Director of Administrative Services, the Management Analyst (Risk Management) provides professional support to risk management programs including: workers' compensation, safety compliance, review and approval of contracts and Certificates of Insurance, risk transfer, and leave and disability administration.
In addition, you will have the opportunity to coordinate and oversee workers' compensation claims management including monitoring accepted claims and providing information to claimants, attorneys, and the workers' compensation carrier. You will also serve as a consultant to City departments and employees on Risk Management (workers' compensation, safety, contract insurance) problems and communicate regularly with internal and external parties to maximize the effectiveness and efficiency of assigned programs and activities, minimize risk, and advise of claim developments. This position will also support the City's leave management program.
ABOUT YOU
We are looking for a solution-focused problem solver who is responsive to organizational needs and open to new ideas and approaches to deliver HR services. Additionally, our ideal candidate will:
Have a demonstrated ability to manage and organize multiple HR projects and priorities.
Understand and apply principles and practices of being an HR Business Partner.
Have a strategic perspective and the ability to see the long-term impact of projects and initiatives.
Be an outstanding communicator with exceptional interpersonal, analytical, written, verbal communication, and presentation skills.
Proven technical skills and the desire to be a generalist in the HR functional areas assigned.
MINIMUM REQUIREMENTS
Possession of a bachelor's degree with major coursework in public or business administration, finance, human resources, economics, or a closely related field;
AND
Three (3) years of increasingly responsible professional experience performing public administration, finance, housing, or human resources functions; or
One (1) year of experience at a level equivalent to the City’s class of Associate Management Analyst or Administrative Analyst.
When assigned to a specific functional area as noted above, additional knowledge and experience in such area may be desirable.
Public sector experience is preferred.
Licenses and Certifications
Possession of, or ability to obtain and maintain, a valid California Class C Driver's License and a satisfactory driving record is required. Individuals who do not meet this requirement due to a disability will be reviewed on a case-by-case basis.
Job PDF:
PDF icon Management Analyst (Risk Management) Job Flyer.pdf
Benefits
Medical
A variety of plans are offered through CalPERS. The City contributes up to $1,200 per month to active employees, and the employee pays the difference.
Dental and Vision
City-paid for employees and dependents.
Flex Credit
The City shall provide each employee with a flex credit of $300 per month for any benefit covered under the Cafeteria Plan. The flex credit is prorated and paid over 24 benefit pay periods.
Health Coverage Reduction Incentive
Employees who decline health coverage may receive incentive pay of up to $250 per month.
Leave Accruals
Management: 48 hours per fiscal year
Sick Leave: 12 days per year
Vacation: 15 days first year, progresses up to 27 days based upon years of service
Holidays: 10 paid holidays per year
Retirement-CalPERS
Classic Members - 2% @ 55
PEPRA Members - 2% @ 62
Deferred Compensation
Rocklin offers optional programs for employee participation - 457 and/or 401(a) plans.
Insurance
Life Insurance and AD&D: City paid $50,000
Long-Term Disability: Coverage is 60% of monthly salary up to $6,000 per month; after a 90-day waiting period (City paid).
Special Instructions
The Management Analyst is an at-will position and serves at the pleasure of the City Manager.
Applicants must submit a complete application online and respond to supplemental questions.
While a resume is always welcome, it will not be accepted in lieu of an official City application.
This recruitment is open until filled.
Applicants will be screened against the minimum qualifications and then the desired qualifications. Those who qualify may be further screened to identify the best qualified candidates.
Candidates must pass a LiveScan background check prior to appointment.
The City of Rocklin is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply.
Recruitment Contact
Contact phone:
(916)625-5050
Contact email:
hr@rocklin.ca.us
CITY OF FRESNO, CA
Fresno, California, United States
Position Description This recruitment is Open Until Filled and May Close at anytime. This is your opportunity to become a member of an extraordinary organization and a dynamic team. The Personnel Services Department is currently recruiting for a Senior HR/Risk Analyst. Incumbents in this classification will perform a variety of advanced and complex analytical assignments, which require extensive technical knowledge, initiative, discretion, and judgment. Senior HR/Risk Analysts serve as a professional advisor in the assigned area of responsibility, and participate in the development, administration and coordination of program strategies. This position may supervise both permanent and temporary staff. The current vacancy will have a primary focus on classification and compensation, including but not limited to the development and modification of job specifications; reviewing jobs to ensure correct FLSA status; conducting classification studies including meeting with employees to complete position audits and collaborating with departments on classification recommendations; participate and complete salary surveys, both internal and external; develop and review salary recommendations and the overall salary structure; analyze position conversion requests; draft and complete reports and recommendations to take before the City Council; and other related duties. The incumbent will be expected to participate in meet and confer discussions with respective bargaining units to respond to inquiries on class and comp items. The ideal candidate should possess in-depth knowledge of federal, state and local employment laws; have the ability to prepare clear, concise and comprehensive reports, records, correspondence and other written materials; and possess a strong background to complete advanced and complex analytical assignments in classification and compensation. This is an unclassified position in which the incumbent serves at the will of the Department Director. Pay,Benefits, & Work Schedule UNIT 2 Classification - Management Confidential - Unrepresented HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental, and vision for the employee and their dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. HOLIDAYS: Ten (10) City-observed annual holidays in addition to one (1) birthday and two (2) personal days. MANAGEMENT LEAVE: 60 hours per fiscal year, 48 of which can be cashed out annually. ANNUAL LEAVE: Accrual of 15.5 hours per month of Annual Leave, with cash-out provisions. SUPPLEMENTAL SICK: 40 hours per fiscal year. 80 hours lifetime maximum LIFE INSURANCE: Benefit equal to annual salary; premium paid by the City. LONG-TERM DISABILITY: Benefit equal to 66.66% of monthly salary up to $7,500 per month after 30 days of disability; premium paid by the City. HEALTH REIMBURSEMENT ARRANGEMENT: Eligible retirees can use remaining Sick Leave balance at 80% of hourly rate and other leave balances, if applicable, to reimburse medical insurance and qualified medical expenses, tax free. RETIREMENT: City of Fresno Retirement System - one of the state's most well-funded public retirement systems. Reciprocity with other CA public agencies, including CalPERS. Retirement benefits vest after five years of service. City employees do not participate in Social Security. DEFERRED RETIREMENT OPTION PROGRAM (DROP): a voluntary program that allows an employee to deposit retirement benefits into a special savings account within the retirement system while working for the City of Fresno for up to 10 years. Participation requires a minimum age of 50 and that the employee is vested. Benefits include ownership of the accumulated funds, compound interest earnings, and alternative distribution options. The Requirements The ideal candidate will possess the following education and experience: Possession of a Bachelor's Degree from an accredited college or university in Public Administration, Business Administration, Personnel Management, Industrial Relations, or closely related field; AND Three (3) years of progressively responsible professional personnel experience or two years of experience as a Human Resources Analyst or Risk Analyst with the City of Fresno. Additional qualifying experience may be substituted for the education on a year-for-year basis, up to a maximum of two years. For this assignment, direct experience performing complex classification and compensation studies is highly desired. APPLICANTS MUST ATTACH A COPY OF THEIR BACHELOR'S DEGREE OR COLLEGE TRANSCRIPTS FOR VERIFICATION OF REQUIRED UNITS. This position requires possession and continued maintenance of a valid California Driver's License. Candidates considered for hire must provide proof of a valid driver's license and current copy of their driving record. Selection Process Interested and qualified applicants must submit an official City of Fresno application on-line at www.fresno.gov/jobs. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes WILL NOT be accepted in lieu of a completed employment application. A select group of candidates will be invited to interview. Equal Opportunity Employer We welcome applicants of any race, gender, religion, ancestry or disability. Closing Date/Time: 07/01/2024
May 03, 2024
Full Time
Position Description This recruitment is Open Until Filled and May Close at anytime. This is your opportunity to become a member of an extraordinary organization and a dynamic team. The Personnel Services Department is currently recruiting for a Senior HR/Risk Analyst. Incumbents in this classification will perform a variety of advanced and complex analytical assignments, which require extensive technical knowledge, initiative, discretion, and judgment. Senior HR/Risk Analysts serve as a professional advisor in the assigned area of responsibility, and participate in the development, administration and coordination of program strategies. This position may supervise both permanent and temporary staff. The current vacancy will have a primary focus on classification and compensation, including but not limited to the development and modification of job specifications; reviewing jobs to ensure correct FLSA status; conducting classification studies including meeting with employees to complete position audits and collaborating with departments on classification recommendations; participate and complete salary surveys, both internal and external; develop and review salary recommendations and the overall salary structure; analyze position conversion requests; draft and complete reports and recommendations to take before the City Council; and other related duties. The incumbent will be expected to participate in meet and confer discussions with respective bargaining units to respond to inquiries on class and comp items. The ideal candidate should possess in-depth knowledge of federal, state and local employment laws; have the ability to prepare clear, concise and comprehensive reports, records, correspondence and other written materials; and possess a strong background to complete advanced and complex analytical assignments in classification and compensation. This is an unclassified position in which the incumbent serves at the will of the Department Director. Pay,Benefits, & Work Schedule UNIT 2 Classification - Management Confidential - Unrepresented HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental, and vision for the employee and their dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. HOLIDAYS: Ten (10) City-observed annual holidays in addition to one (1) birthday and two (2) personal days. MANAGEMENT LEAVE: 60 hours per fiscal year, 48 of which can be cashed out annually. ANNUAL LEAVE: Accrual of 15.5 hours per month of Annual Leave, with cash-out provisions. SUPPLEMENTAL SICK: 40 hours per fiscal year. 80 hours lifetime maximum LIFE INSURANCE: Benefit equal to annual salary; premium paid by the City. LONG-TERM DISABILITY: Benefit equal to 66.66% of monthly salary up to $7,500 per month after 30 days of disability; premium paid by the City. HEALTH REIMBURSEMENT ARRANGEMENT: Eligible retirees can use remaining Sick Leave balance at 80% of hourly rate and other leave balances, if applicable, to reimburse medical insurance and qualified medical expenses, tax free. RETIREMENT: City of Fresno Retirement System - one of the state's most well-funded public retirement systems. Reciprocity with other CA public agencies, including CalPERS. Retirement benefits vest after five years of service. City employees do not participate in Social Security. DEFERRED RETIREMENT OPTION PROGRAM (DROP): a voluntary program that allows an employee to deposit retirement benefits into a special savings account within the retirement system while working for the City of Fresno for up to 10 years. Participation requires a minimum age of 50 and that the employee is vested. Benefits include ownership of the accumulated funds, compound interest earnings, and alternative distribution options. The Requirements The ideal candidate will possess the following education and experience: Possession of a Bachelor's Degree from an accredited college or university in Public Administration, Business Administration, Personnel Management, Industrial Relations, or closely related field; AND Three (3) years of progressively responsible professional personnel experience or two years of experience as a Human Resources Analyst or Risk Analyst with the City of Fresno. Additional qualifying experience may be substituted for the education on a year-for-year basis, up to a maximum of two years. For this assignment, direct experience performing complex classification and compensation studies is highly desired. APPLICANTS MUST ATTACH A COPY OF THEIR BACHELOR'S DEGREE OR COLLEGE TRANSCRIPTS FOR VERIFICATION OF REQUIRED UNITS. This position requires possession and continued maintenance of a valid California Driver's License. Candidates considered for hire must provide proof of a valid driver's license and current copy of their driving record. Selection Process Interested and qualified applicants must submit an official City of Fresno application on-line at www.fresno.gov/jobs. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes WILL NOT be accepted in lieu of a completed employment application. A select group of candidates will be invited to interview. Equal Opportunity Employer We welcome applicants of any race, gender, religion, ancestry or disability. Closing Date/Time: 07/01/2024
Merced County, CA
Merced, California, United States
Examples of Duties Duties may include, but are not limited to the following: Provide a variety of technical and professional loss prevention and control services for risk management programs. Coordinate County-wide Safety Committee meetings and work with Safety Committee to develop policies and procedures. Provide Injury & Illness Prevention Program support and perform annual safety audits of County departments. Develop, coordinate and conduct safety training. Oversee Cal/OSHA compliance and reporting. Evaluate and /or develop policies, procedures, or programs to ensure compliance with federal, state, local, and agency safety laws, regulations, and standards. Establishes safety goals and solves problems related to safety issues. Perform and/or assist with workplace incident investigations, audits, and safety reports. Establish and review accident prevention, work hazard reduction and security techniques. Analyze and interpret accident reports and other data to make recommendations for appropriate preventive actions. Maintain schedule of property locations and values, assures adequate insurance of real and personal property, reviews contracts, leases, and use agreements to assure the County's exposure is transferred or otherwise protected. Prepare County insurance budget and allocation of insurance and risk cost for various programs. Develop and prepare a variety of fiscal recommendations, reports, projections and studies. Participate in the development and management of contracts with claim administrators, actuaries and consultants. Provide complex staff assistance to the Risk Manager. Analyze new legislation, plan experience data, plan costs, trends and utilization statistics and create meaningful reports. Make presentations to or prepare materials for the Board of Supervisors, employees, and other groups. Recommend resolutions or resolve sensitive and complex issues and concerns related to Board agenda items. Minimum Qualifications Risk Analyst II Experience: One (1) year of responsible professional level experience working with occupational safety and health programs, worker' compensation, insurance, or loss control, preferably with a public agency and/or in a risk management program. This should include substantial experience directly related to area of assignment. Or One (1) year as a Risk Analyst I in Merced County Risk Analyst III Experience: Three (3) years of responsible professional level experience working with occupational safety and health programs, workers' compensation, insurance, or loss control, preferably with a public agency and/or in a risk management program. This should include substantial experience directly related to area of assignment. Or Two (2) years as a Risk Analyst II in Merced County. ALL LEVELS REQUIRE Education: Equivalent to graduation from a four (4) year college or university in insurance, public administration, business administration, industrial or safety engineering or related field. (Additional directly related experience may be substituted for the education on a year-for-year basis.) Essential Functions ESSENTIAL FUNCTIONS Communicate effectively with others in person, in writing, and over the telephone. Frequent operation of personal computer and other modern office equipment. Analyze data, interpret policies, procedures and regulations, develop appropriate conclusions, and prepare oral and written reports. Meet deadlines under stressful and sometimes adversarial conditions. Maintain confidential information in accordance with legal standards and/or County regulations. Resolve conflicts and respond appropriately to complaints. Complete multiple priority projects with conflicting deadlines. Make recommendations and presentations to the Board of Supervisors, employees, and other groups. Establish, implement and achieve goals and objectives. Represent the County and department with the community and outside groups. Direct, select, train and evaluate staff. Repetitive motion, sitting for long periods, walking. Occasional standing, pushing, pulling, bending, squatting, climbing. Lifting - Frequently 5 pounds or less; occasionally 5 to 30 pounds. Frequent color perception and use of eye/hand coordination. Occasional use of depth perception and peripheral vision. Normal dexterity with frequent writing. Frequent hearing of normal speech, hearing/talking on the telephone, talking in person. Frequent decision making, concentration, and public contact. Some assignments may require working weekends, nights, and/or occasional overtime. Regular attendance is an essential function. Knowledge of: Principles and practices of risk management including risk identification, risk analysis, risk control, risk financing and claims management. Regulations related to workers' compensation, liability, and occupational safety and health. Statistical and financial record keeping methods. Data collection and analysis. Local government functions, responsibilities, and financing. Cal-OSHA standards Research methodology. Conflict resolution and contract negotiation skills. Procedures for submitting claims for recovery of County property losses. Ability to: Conduct professional level research, gather, analyze and evaluate data to draw sound conclusions. Prepare written and oral financial and statistical recommendations, reports and presentations. Research, analyze, understand, interpret, and apply specific rules, laws, ordinances, standards, and policies to applicable risk management programs. Develop effective programs for the reduction of occupational hazards and accident prevention. Train and direct professional and/or technical staff. Conduct effective meetings, trainings, and hearings. Establish and maintain effective working relationships with community, department officials, employees, outside agencies, and the public. HOLIDAYS & LEAVES MANAGEMENT LEAVE May receive, depending upon classification, 96 hours per Fiscal Year (prorated for the time remaining in the fiscal year). VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). Optional annual sell back of a portion of accumulated vacation leave hours (maximum - 40 hours). SICK LEAVE .0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled consecutive work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE Medical Insurance - Merced County offers five Medical Plans and contributes towards employee and dependent premiums. Medical plan availability varies based on bargaining units. Anthem 200 EPO Anthem 500 EPO Anthem 1500 EPO Anthem HDHP (High Deductible Medical Plan) with Health Savings Account (HSA) Anthem HDHP (High Deductible Medical Plan) without Health Savings Account (HSA) Dental Insurance -Delta Dental Calendar Year Maximums County pays 100% of the premium for employees and 50% for dependent(s) Vision Insurance - VSP County pays 100% of the premium for employees and 50% for dependent(s) DISABILITY INSURANCE Management Disability Plan includes a comprehensive Short/Long Term Disability plan paid for by the County. LIFE INSURANCE $50,000 County-paid Management Life Insurance coverage. $5,000 County-paid Life Insurance coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee. RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) Anthem EAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and work-life resource services. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682. Closing Date/Time: Continuous
Mar 13, 2024
Full Time
Examples of Duties Duties may include, but are not limited to the following: Provide a variety of technical and professional loss prevention and control services for risk management programs. Coordinate County-wide Safety Committee meetings and work with Safety Committee to develop policies and procedures. Provide Injury & Illness Prevention Program support and perform annual safety audits of County departments. Develop, coordinate and conduct safety training. Oversee Cal/OSHA compliance and reporting. Evaluate and /or develop policies, procedures, or programs to ensure compliance with federal, state, local, and agency safety laws, regulations, and standards. Establishes safety goals and solves problems related to safety issues. Perform and/or assist with workplace incident investigations, audits, and safety reports. Establish and review accident prevention, work hazard reduction and security techniques. Analyze and interpret accident reports and other data to make recommendations for appropriate preventive actions. Maintain schedule of property locations and values, assures adequate insurance of real and personal property, reviews contracts, leases, and use agreements to assure the County's exposure is transferred or otherwise protected. Prepare County insurance budget and allocation of insurance and risk cost for various programs. Develop and prepare a variety of fiscal recommendations, reports, projections and studies. Participate in the development and management of contracts with claim administrators, actuaries and consultants. Provide complex staff assistance to the Risk Manager. Analyze new legislation, plan experience data, plan costs, trends and utilization statistics and create meaningful reports. Make presentations to or prepare materials for the Board of Supervisors, employees, and other groups. Recommend resolutions or resolve sensitive and complex issues and concerns related to Board agenda items. Minimum Qualifications Risk Analyst II Experience: One (1) year of responsible professional level experience working with occupational safety and health programs, worker' compensation, insurance, or loss control, preferably with a public agency and/or in a risk management program. This should include substantial experience directly related to area of assignment. Or One (1) year as a Risk Analyst I in Merced County Risk Analyst III Experience: Three (3) years of responsible professional level experience working with occupational safety and health programs, workers' compensation, insurance, or loss control, preferably with a public agency and/or in a risk management program. This should include substantial experience directly related to area of assignment. Or Two (2) years as a Risk Analyst II in Merced County. ALL LEVELS REQUIRE Education: Equivalent to graduation from a four (4) year college or university in insurance, public administration, business administration, industrial or safety engineering or related field. (Additional directly related experience may be substituted for the education on a year-for-year basis.) Essential Functions ESSENTIAL FUNCTIONS Communicate effectively with others in person, in writing, and over the telephone. Frequent operation of personal computer and other modern office equipment. Analyze data, interpret policies, procedures and regulations, develop appropriate conclusions, and prepare oral and written reports. Meet deadlines under stressful and sometimes adversarial conditions. Maintain confidential information in accordance with legal standards and/or County regulations. Resolve conflicts and respond appropriately to complaints. Complete multiple priority projects with conflicting deadlines. Make recommendations and presentations to the Board of Supervisors, employees, and other groups. Establish, implement and achieve goals and objectives. Represent the County and department with the community and outside groups. Direct, select, train and evaluate staff. Repetitive motion, sitting for long periods, walking. Occasional standing, pushing, pulling, bending, squatting, climbing. Lifting - Frequently 5 pounds or less; occasionally 5 to 30 pounds. Frequent color perception and use of eye/hand coordination. Occasional use of depth perception and peripheral vision. Normal dexterity with frequent writing. Frequent hearing of normal speech, hearing/talking on the telephone, talking in person. Frequent decision making, concentration, and public contact. Some assignments may require working weekends, nights, and/or occasional overtime. Regular attendance is an essential function. Knowledge of: Principles and practices of risk management including risk identification, risk analysis, risk control, risk financing and claims management. Regulations related to workers' compensation, liability, and occupational safety and health. Statistical and financial record keeping methods. Data collection and analysis. Local government functions, responsibilities, and financing. Cal-OSHA standards Research methodology. Conflict resolution and contract negotiation skills. Procedures for submitting claims for recovery of County property losses. Ability to: Conduct professional level research, gather, analyze and evaluate data to draw sound conclusions. Prepare written and oral financial and statistical recommendations, reports and presentations. Research, analyze, understand, interpret, and apply specific rules, laws, ordinances, standards, and policies to applicable risk management programs. Develop effective programs for the reduction of occupational hazards and accident prevention. Train and direct professional and/or technical staff. Conduct effective meetings, trainings, and hearings. Establish and maintain effective working relationships with community, department officials, employees, outside agencies, and the public. HOLIDAYS & LEAVES MANAGEMENT LEAVE May receive, depending upon classification, 96 hours per Fiscal Year (prorated for the time remaining in the fiscal year). VACATION 10 days the first 5 years of continuous employment (limited to a maximum of 160 hours), 15 days in the second 5 years of continuous employment (limited to a maximum of 240 hours), and 20 days after 10 years of continuous employment (limited to a maximum of 320 hours). Optional annual sell back of a portion of accumulated vacation leave hours (maximum - 40 hours). SICK LEAVE .0462 hours sick leave for each paid regularly scheduled work hour. 12 days (96 hours per year) with unlimited accumulation. Optional annual buy back of a portion of accumulated sick leave hours upon meeting certain criteria. HOLIDAYS Twelve paid holidays annually plus one optional holiday. BEREAVEMENT LEAVE Three (3) regularly scheduled consecutive work days or five (5) days if distance traveled over 500 miles one-way. INSURANCE HEALTH INSURANCE Medical Insurance - Merced County offers five Medical Plans and contributes towards employee and dependent premiums. Medical plan availability varies based on bargaining units. Anthem 200 EPO Anthem 500 EPO Anthem 1500 EPO Anthem HDHP (High Deductible Medical Plan) with Health Savings Account (HSA) Anthem HDHP (High Deductible Medical Plan) without Health Savings Account (HSA) Dental Insurance -Delta Dental Calendar Year Maximums County pays 100% of the premium for employees and 50% for dependent(s) Vision Insurance - VSP County pays 100% of the premium for employees and 50% for dependent(s) DISABILITY INSURANCE Management Disability Plan includes a comprehensive Short/Long Term Disability plan paid for by the County. LIFE INSURANCE $50,000 County-paid Management Life Insurance coverage. $5,000 County-paid Life Insurance coverage (Accidental Death and Dismemberment included). Voluntary Term Life and Universal Life Insurance available - premium paid by employee. RETIREMENT DEFERRED COMPENSATION The County offers a 457 Deferred Compensation Plan. Employees choose their investment funds and can make pretax contributions to the plan up to the maximum allowable. MERCED COUNTY EMPLOYEE RETIREMENT ASSOCIATION The retirement plan is a defined benefit plan administered pursuant to the County Employees Retirement Law of 1937 and other provisions of the California Government Code. MCERA members also pay into Social Security.The applicable benefit formula is dependent upon your hire date with an MCERA employer; yourpension amount will be determined by your age, years of service and final compensation amount. EMPLOYEE PROGRAMS EMPLOYEE ASSISTANCE PROGRAM (EAP) Anthem EAP services provides up to five face-to-face counseling sessions per incident and provides a toll-free "800" hotline available 24/7 for emergencies and crisis intervention. EAP services include counseling services, legal services, financial services and work-life resource services. EMPLOYEE TICKETS, COUPONS, and DISCOUNTS The County of Merced has partnered with Employee Savings Tickets to provide discounted coupons and tickets for all county employees to attractions throughout the state and out-of-state. The discounts and coupons are available for shopping, movies, sporting events, theme parks, zoos and aquariums and much more. THIS BULLETIN IS NOT A CONTRACT AND DOES NOT CREATE CONTRACTUAL OR LEGAL RIGHTS ON BEHALF OF ANY EMPLOYEE. THIS BULLETIN IS SUBJECT OF BEING SUPPLEMENTED, MODIFIED, WITHDRAWN OR OTHERWISE CHANGED PENDING LABOR AGREEMENTS AND/OR AT THE DISCRETION OF THE COUNTY EXECUTIVE OFFICER OR AS THE BOARD OF SUPERVISORS DEEM NECESSARY. For answers to specific questions regarding employee benefits, please call Human Resources at 209.385.7682. Closing Date/Time: Continuous
CITY OF FRESNO, CA
Fresno, California, United States
Position Description This is your opportunity to become a member of an extraordinary organization and a dynamic team. The Personnel Services Department is recruiting a Senior Human Resources/Risk Analyst in the Labor Relations Division. Incumbents in this classification will perform a variety of advanced and complex analytical assignments, which require extensive technical knowledge, initiative, discretion, and judgment. The incumbent will assist with negotiations of memoranda of understanding with employee organizations; coordinating labor relations issues, serve as a professional advisor on the interpretation and application of memoranda of understanding, meet and confer obligations and City policy as it relates to labor relations. The ideal candidate should possess a strong background in labor relations principles and practices including grievance procedures, arbitration, dispute resolution and collective bargaining as well as strong writing skills. May supervise and provide lead direction to staff. This is an unclassified position in which the incumbent serves at the will of the Department Director. This position is currently a hybrid remote work opportunity at the discretion of the Department Director. Pay,Benefits, & Work Schedule UNIT 2 Classification - Management Confidential - Unrepresented HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental, and vision for the employee and their dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. HOLIDAYS: Ten (10) City-observed annual holidays in addition to one (1) birthday and two (2) personal days. MANAGEMENT LEAVE: 60 hours per fiscal year, 48 of which can be cashed out annually. ANNUAL LEAVE: Accrual of 15.5 hours per month of Annual Leave, with cash-out provisions. SUPPLEMENTAL SICK: 40 hours per fiscal year. 80 hours lifetime maximum LIFE INSURANCE: Benefit equal to annual salary; premium paid by the City. LONG-TERM DISABILITY: Benefit equal to 66.66% of monthly salary up to $7,500 per month after 30 days of disability; premium paid by the City. HEALTH REIMBURSEMENT ARRANGEMENT: Eligible retirees can use remaining Sick Leave balance at 80% of hourly rate and other leave balances, if applicable, to reimburse medical insurance and qualified medical expenses, tax free. RETIREMENT: City of Fresno Retirement System - one of the state's most well-funded public retirement systems. Reciprocity with other CA public agencies, including CalPERS. Retirement benefits vest after five years of service. City employees do not participate in Social Security. DEFERRED RETIREMENT OPTION PROGRAM (DROP): a voluntary program that allows an employee to deposit retirement benefits into a special savings account within the retirement system while working for the City of Fresno for up to 10 years. Participation requires a minimum age of 50 and that the employee is vested. Benefits include ownership of the accumulated funds, compound interest earnings, and alternative distribution options. The Requirements The ideal candidate will possess the following education and experience: -Graduation from an accredited college or university with a Bachelor's Degree in Public Administration, Business Administration, Personnel Management, Industrial Relations, or closely related field; AND -Three (3) years of progressively responsible professional personnel experience or two years of experience as a Human Resources Analyst or Risk Analyst with the City of Fresno. Additional qualifying experience may be substituted for the education on a year-for-year basis, up to a maximum of two years. The successful candidates must possess solid written and verbal communication skills, and be knowledgeable in the application of various federal, state and local personnel and employment laws in the particular subject matter areas in which we are recruiting. APPLICANTS MUST ATTACH A COPY OF THEIR BACHELOR'S DEGREE OR COLLEGE TRANSCRIPTS FOR VERIFICATION OF REQUIRED UNITS. This position requires possession and continued maintenance of a valid California Driver's License. Candidates considered for hire must provide proof of a valid driver's license and current copy of their driving record. Selection Process Interested and qualified applicants must submit an official City of Fresno application on-line at www.fresno.gov/jobs. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes WILL NOT be accepted in lieu of a completed employment application. A select group of candidates will be invited to an interview. Additional Information HOW TO ATTACH DEGREE OR TRANSCRIPTS: 1. Go to www.fresno.gov/jobs > City of Fresno Jobs > Apply On-Line 2. Enter the same Login Information (Username & Password) that was used to apply for this job 3. Under the section "My Career Tools"(located towards the top of the page), Find "Cover Letters & Attachments" 4. Select "Add Attachments" near the bottom 5. For Attachment Type, choose the most appropriate option (i.e. "DMV Printout") a. If you do not see an appropriate choice, you may use "Reference Attachments") then see the next step (Step 6.) 6. Under Attachment Purpose, you can TYPE a description. For example "DMV" 7. Then Select "Add Attachment" 8. Select the "Browse" button and locate your attachment 9. Once you have selected your attachment, Select "Open" 10. Select "Upload" 11. Select "Save & Return" Equal Opportunity Employer We welcome applicants of any race, gender, religion, ancestry or disability. For more information, please refer to our Career Opportunities web page on the City of Fresno web site. Closing Date/Time: 06/06/2024
Mar 07, 2024
Full Time
Position Description This is your opportunity to become a member of an extraordinary organization and a dynamic team. The Personnel Services Department is recruiting a Senior Human Resources/Risk Analyst in the Labor Relations Division. Incumbents in this classification will perform a variety of advanced and complex analytical assignments, which require extensive technical knowledge, initiative, discretion, and judgment. The incumbent will assist with negotiations of memoranda of understanding with employee organizations; coordinating labor relations issues, serve as a professional advisor on the interpretation and application of memoranda of understanding, meet and confer obligations and City policy as it relates to labor relations. The ideal candidate should possess a strong background in labor relations principles and practices including grievance procedures, arbitration, dispute resolution and collective bargaining as well as strong writing skills. May supervise and provide lead direction to staff. This is an unclassified position in which the incumbent serves at the will of the Department Director. This position is currently a hybrid remote work opportunity at the discretion of the Department Director. Pay,Benefits, & Work Schedule UNIT 2 Classification - Management Confidential - Unrepresented HEALTH INSURANCE: The City contributes toward monthly premiums for PPO medical, dental, and vision for the employee and their dependents. FLEXIBLE SPENDING ACCOUNT: IRS 125 Plan for health and dependent care expenses. DEFERRED COMPENSATION: Voluntary 457 plan with Fidelity Investments to increase your retirement savings. HOLIDAYS: Ten (10) City-observed annual holidays in addition to one (1) birthday and two (2) personal days. MANAGEMENT LEAVE: 60 hours per fiscal year, 48 of which can be cashed out annually. ANNUAL LEAVE: Accrual of 15.5 hours per month of Annual Leave, with cash-out provisions. SUPPLEMENTAL SICK: 40 hours per fiscal year. 80 hours lifetime maximum LIFE INSURANCE: Benefit equal to annual salary; premium paid by the City. LONG-TERM DISABILITY: Benefit equal to 66.66% of monthly salary up to $7,500 per month after 30 days of disability; premium paid by the City. HEALTH REIMBURSEMENT ARRANGEMENT: Eligible retirees can use remaining Sick Leave balance at 80% of hourly rate and other leave balances, if applicable, to reimburse medical insurance and qualified medical expenses, tax free. RETIREMENT: City of Fresno Retirement System - one of the state's most well-funded public retirement systems. Reciprocity with other CA public agencies, including CalPERS. Retirement benefits vest after five years of service. City employees do not participate in Social Security. DEFERRED RETIREMENT OPTION PROGRAM (DROP): a voluntary program that allows an employee to deposit retirement benefits into a special savings account within the retirement system while working for the City of Fresno for up to 10 years. Participation requires a minimum age of 50 and that the employee is vested. Benefits include ownership of the accumulated funds, compound interest earnings, and alternative distribution options. The Requirements The ideal candidate will possess the following education and experience: -Graduation from an accredited college or university with a Bachelor's Degree in Public Administration, Business Administration, Personnel Management, Industrial Relations, or closely related field; AND -Three (3) years of progressively responsible professional personnel experience or two years of experience as a Human Resources Analyst or Risk Analyst with the City of Fresno. Additional qualifying experience may be substituted for the education on a year-for-year basis, up to a maximum of two years. The successful candidates must possess solid written and verbal communication skills, and be knowledgeable in the application of various federal, state and local personnel and employment laws in the particular subject matter areas in which we are recruiting. APPLICANTS MUST ATTACH A COPY OF THEIR BACHELOR'S DEGREE OR COLLEGE TRANSCRIPTS FOR VERIFICATION OF REQUIRED UNITS. This position requires possession and continued maintenance of a valid California Driver's License. Candidates considered for hire must provide proof of a valid driver's license and current copy of their driving record. Selection Process Interested and qualified applicants must submit an official City of Fresno application on-line at www.fresno.gov/jobs. For information on how to complete an on-line application, please view "Instruction Guide" on the City's website, Personnel Services Career Opportunities page, or call (559) 621-6950 for assistance. Resumes WILL NOT be accepted in lieu of a completed employment application. A select group of candidates will be invited to an interview. Additional Information HOW TO ATTACH DEGREE OR TRANSCRIPTS: 1. Go to www.fresno.gov/jobs > City of Fresno Jobs > Apply On-Line 2. Enter the same Login Information (Username & Password) that was used to apply for this job 3. Under the section "My Career Tools"(located towards the top of the page), Find "Cover Letters & Attachments" 4. Select "Add Attachments" near the bottom 5. For Attachment Type, choose the most appropriate option (i.e. "DMV Printout") a. If you do not see an appropriate choice, you may use "Reference Attachments") then see the next step (Step 6.) 6. Under Attachment Purpose, you can TYPE a description. For example "DMV" 7. Then Select "Add Attachment" 8. Select the "Browse" button and locate your attachment 9. Once you have selected your attachment, Select "Open" 10. Select "Upload" 11. Select "Save & Return" Equal Opportunity Employer We welcome applicants of any race, gender, religion, ancestry or disability. For more information, please refer to our Career Opportunities web page on the City of Fresno web site. Closing Date/Time: 06/06/2024
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Minimum Training and Experience Required to Perform Essential Job Functions Bachelor's degree in a related finance, accounting or risk management discipline; and four years of related experience at a professional level; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Demonstrated progressive analytical and financial experience.
Mar 08, 2024
Full Time
Minimum Training and Experience Required to Perform Essential Job Functions Bachelor's degree in a related finance, accounting or risk management discipline; and four years of related experience at a professional level; or any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Demonstrated progressive analytical and financial experience.
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Public Administration, Social Sciences or related field, to include six (6) semester hours involving or related to statistics and one (1) year of experience in a research field. Or Master’s Degree in Business Administration, Public Administration, Social Sciences or related field. Licenses and Certifications Required: None Notes to Applicants The Research Analyst position serves as technical support for Austin 3-1-1’s CRM system. The main focus for this position will be to assist in the implementation of major projects. The Research Analyst will work closely with Austin 3-1-1 IT Application Analysts team to complete the following functions: Manage CRM user accounts and licenses. Identify and stop date accounts for staff who no longer need access. Will be responsible for creating new user accounts in new solution. * Identify and configure CRM user roles and security levels for all user accounts. Assist with database testing of configuration done by IT Application Analyst. Assist with service request testing of configuration done by IT Application Analyst. Documentation of processes related to configuration and business practices. Creation of basic reports for analysis during migration of data from CSR to new CRM solution. Assist with testing of Mobile App configuration done by IT Application Analyst. Assist with testing of configuration for any intake platforms done by IT Application Analyst. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. This position requires experience in customer/consumer service for utility/construction or related services. Please include all your relevant work experience that meets this requirement. Assessments: Your skill level in some of the competency areas for this job may be assessed through skills testing. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Work Schedule: This position is categorized as Essential Personnel with the City of Austin. Essential staff are required to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Essential employees ensure the continuance of key operations for the City of Austin. Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule Pay Range $25.40 - $30.10 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Job Close Date 05/06/2024 Type of Posting External Department Austin Energy Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Professional Location RLC/Hybrid/Remote Preferred Qualifications Preferred Experience: Technical support experience in a customer relationship system, including identifying, configuring and testing possible solutions. Experience in creating and updating documentation for business processes and system configuration. Experience in creating basic data reports in support of operational and project analysis. Experience in supporting technical projects with documentation, tasks completion, note taking, etc. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Gathers data to meet specific project objectives by using various informational sources. Assists in planning design instrumentation and research methodology for gathering data. Collects information and establishes a database to catalogue, update and retrieve data. Analyzes data to determine trend, discrepancies or other specific departmental business issues. Coordinates meetings with targeted audiences to identify or clarify departmental issues, which may include committees, consultants, citizen’s groups, etc. Authors or edits technical reports to provide a summary of findings. Manages data using statistical analysis processes and project management techniques. Conducts presentations and designs ancillary visual graphics to enhance reporting. Responsibilities - Supervisor and/or Leadership Exercised: None Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of statistical methodology. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to establish databases to maintain or track data. Ability to conduct presentations. Ability to author technical documents. Ability to identify variables and utilizing various resources to gather data. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * Graduation with a Bachelor's degree from an accredited college or university with major coursework in Business Administration, Public Administration, Social Sciences or related field, to include six (6) semester hours involving or related to statistics and one (1) year of experience in a research field. Or Master's Degree in Business Administration, Public Administration, Social Sciences or related field. Do you meet these qualifications? Yes No * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) * Austin 311 is a 24x7 call center and this position is considered an "essential" position with the City of Austin, which may require work hours outside of normal business hours. Are you available to work any shift, including nights, weekends and/or holidays? Yes No * Provide a brief description of your experience with writing process documentation. (Open Ended Question) * Provide a brief description of your experience with SQL queries or any database reporting software. (Open Ended Question) * Provide a brief description of your experience utilizing a customer relationship management system. (Open Ended Question) * Describe your experience in writing and implementing user acceptance test plans. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). Optional & Required Documents Required Documents Optional Documents
Apr 20, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in Business Administration, Public Administration, Social Sciences or related field, to include six (6) semester hours involving or related to statistics and one (1) year of experience in a research field. Or Master’s Degree in Business Administration, Public Administration, Social Sciences or related field. Licenses and Certifications Required: None Notes to Applicants The Research Analyst position serves as technical support for Austin 3-1-1’s CRM system. The main focus for this position will be to assist in the implementation of major projects. The Research Analyst will work closely with Austin 3-1-1 IT Application Analysts team to complete the following functions: Manage CRM user accounts and licenses. Identify and stop date accounts for staff who no longer need access. Will be responsible for creating new user accounts in new solution. * Identify and configure CRM user roles and security levels for all user accounts. Assist with database testing of configuration done by IT Application Analyst. Assist with service request testing of configuration done by IT Application Analyst. Documentation of processes related to configuration and business practices. Creation of basic reports for analysis during migration of data from CSR to new CRM solution. Assist with testing of Mobile App configuration done by IT Application Analyst. Assist with testing of configuration for any intake platforms done by IT Application Analyst. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. This position requires experience in customer/consumer service for utility/construction or related services. Please include all your relevant work experience that meets this requirement. Assessments: Your skill level in some of the competency areas for this job may be assessed through skills testing. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Work Schedule: This position is categorized as Essential Personnel with the City of Austin. Essential staff are required to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Essential employees ensure the continuance of key operations for the City of Austin. Work hours may include after hours, holidays, and weekends. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule Pay Range $25.40 - $30.10 Hours Monday - Friday 8:00 a.m. - 5:00 p.m. Job Close Date 05/06/2024 Type of Posting External Department Austin Energy Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Professional Location RLC/Hybrid/Remote Preferred Qualifications Preferred Experience: Technical support experience in a customer relationship system, including identifying, configuring and testing possible solutions. Experience in creating and updating documentation for business processes and system configuration. Experience in creating basic data reports in support of operational and project analysis. Experience in supporting technical projects with documentation, tasks completion, note taking, etc. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Gathers data to meet specific project objectives by using various informational sources. Assists in planning design instrumentation and research methodology for gathering data. Collects information and establishes a database to catalogue, update and retrieve data. Analyzes data to determine trend, discrepancies or other specific departmental business issues. Coordinates meetings with targeted audiences to identify or clarify departmental issues, which may include committees, consultants, citizen’s groups, etc. Authors or edits technical reports to provide a summary of findings. Manages data using statistical analysis processes and project management techniques. Conducts presentations and designs ancillary visual graphics to enhance reporting. Responsibilities - Supervisor and/or Leadership Exercised: None Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of statistical methodology. Knowledge of city practice, policy and procedures. Skill in oral and written communication. Skill in handling multiple tasks and prioritizing. Skill in using computers and related software. Skill in data analysis and problem solving. Skill in planning and organizing. Ability to establish databases to maintain or track data. Ability to conduct presentations. Ability to author technical documents. Ability to identify variables and utilizing various resources to gather data. Ability to work with frequent interruptions and changes in priorities. Ability to establish and maintain good working relationships with other city employees and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * Graduation with a Bachelor's degree from an accredited college or university with major coursework in Business Administration, Public Administration, Social Sciences or related field, to include six (6) semester hours involving or related to statistics and one (1) year of experience in a research field. Or Master's Degree in Business Administration, Public Administration, Social Sciences or related field. Do you meet these qualifications? Yes No * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) * Austin 311 is a 24x7 call center and this position is considered an "essential" position with the City of Austin, which may require work hours outside of normal business hours. Are you available to work any shift, including nights, weekends and/or holidays? Yes No * Provide a brief description of your experience with writing process documentation. (Open Ended Question) * Provide a brief description of your experience with SQL queries or any database reporting software. (Open Ended Question) * Provide a brief description of your experience utilizing a customer relationship management system. (Open Ended Question) * Describe your experience in writing and implementing user acceptance test plans. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). Optional & Required Documents Required Documents Optional Documents
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT
San Carlos, California, United States
General The Cybersecurity Analyst will report to the Manager of IT Infrastructure & Cybersecurity and will be responsible for supporting the implementation, monitoring, and response activities of the District’s Cybersecurity Program. The District’s Cybersecurity Program is the implementation of information security governance and controls for the San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA). APPLICATION DEADLINE: Sunday, May 5, 2024 (First Cut-off Sunday April 21, 2024) Essential Functions & Duties Act as a resident subject matter expert in information security, including strategies to secure multiple cloud-based tenants, on-premises virtual infrastructure, computer systems, networks, telecommunications, and applications. Coordinate and act as a technical resource for the district’s information security activities and programs and participate in the district’s interdepartmental cybersecurity committee. Implement and then perform ongoing monitoring and analysis of information security measures and controls related to the district’s computer networks and other technology systems. Align information security activities with business risk priorities through prioritization of security risk and mitigation activities. Improve data security through the mitigation of cybersecurity risks and safeguarding the district’s computer networks and related systems against security intrusions. Investigate and perform response activity for observed or reported data security incidents. Provide hands-on support for a broad spectrum of technologies, including security software running on Windows and Linux systems, network devices, virtual machines, Cloud Infrastructure as well as software-as-service (SaaS) services. Collaborate with internal and external stakeholders in implementing and supporting technical projects, and for operational support of production platforms. Assist in the evaluation of security solutions, contractors, and consultants. Implement and monitor the District’s Cybersecurity Program to protect the confidentiality, integrity, availability, privacy, and recoverability of information assets owned, controlled, or/and processed by the district. Review metrics and reports that measure the efficiency and effectiveness of the District’s Cybersecurity Program, provide analysis of the metrics and recommend improvements, and report on the effectiveness of the program. Identify, evaluate, and report on cybersecurity risk related to assets. Recommend, and upon approval implement, measures to address identified risks in line with the district’s goals for risk management. Monitor organizational compliance with the district’s information security policies, standards, and procedures; responsible for maintaining an exception process that authorizes and documents all exceptions; and maintain a repository of all exceptions. Act in a leadership role for all information security related audit work (internal & external). Coordinate with auditors and other IT and non-IT personnel in the execution of audits. Participate as a cybersecurity subject matter expert for all projects, including the evaluation and recommendation of technical controls, and reviewing and recommending security protections to be included in contracts and other agreements. Monitor the external threat environment for emerging threats and advise relevant stakeholders on the appropriate courses of action. Conduct cybersecurity vulnerability testing and risk analysis. Maintain relationships with local, state, and federal law enforcement and other related government agencies to ensure that the organization is prepared for effective incident response. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. Minimum Qualifications Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in information security, management information systems, information technology, or a closely related field. Three (3) years of experience in a cybersecurity role contributing to information security programs and initiatives. Preferred Qualifications: Certified CISSP, CISM, GSE, or other relevant security certifications. Experience monitoring compliance with information security standards, such as NIST Cybersecurity Framework, CIS Critical Security Controls, PCI-DSS, or ISO 27000. Hands-on experience installing and administering security systems and tools, including firewalls, IDS/IPS, SIEM, manage antivirus/antimalware, patch management, log analyzers, network tracers, vulnerability scanners, and centralized policies. Strong knowledge in the following areas: Cloud Security, Identity and Access Management, Application Whitelisting, Threat and Vulnerability Management, Data Loss Prevention, and operating systems security for Windows and Linux environments. Expert level technical and operational understanding of TCP/IP and security protocols, network defense, and security related technologies including encryption, VPNs, firewalls, proxy services, and IDS/IPS, Windows Active Directory, Vmware. Strong working understanding and knowledge of Windows and Linux Operating Systems Knowledge and depth and/or breadth of expertise in informational technology disciplines e.g., network operations, databases, software application and interfaces, computer operations, production control, quality assurance and systems management. Two (2) or more years of project management experience with technology projects. Excellent verbal, written, organizational, presentation, and interpersonal communications skills. Additional Information T he Selection Process May Include a panel interview, written and skills test assessments, or supplemental questions . Only those candidates who are the most qualified will continue in the selection process . Meeting the minimum qualifications does not guarantee an invitation to continue in the process . Current Employment Benefits a t Samtrans : For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation How To Apply: Complete an online employment application by 11:59 p.m. o f the listed closing date . A resume will not be accepted in lieu of the application . Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request . If you have a need for an accommodation, please contact the Human Resources Departmen t at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment . We are an Affirmative Action/Equal Opportunity Employer . Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply. Below is a summary of the comprehensive benefits provided to District full-time employees: Health and Welfare Benefits: Healthcare Benefits -District employees are offered a choice of healthcare providers under the CalPERS Health Benefits Program.The District will contribute ninety (90) percent towards monthly premiums for full-time employees. Fifty (50) percent for part-time employees. Free Dental and Vision Benefits provided - Employer Covers Premiums Free Employee Assistance Benefit - Employees are entitled to 5 face-to-face sessions or telephonic or web-video consultations for problem-solving support per incident, per calendar year. Flexible Spending Accounts - Pre-tax dollars to pay for qualified Health or Dependent Care expenses. Retirement Medical Benefits: Long Term Disability Insurance - After 90 days of total disability, Administrative full-time employees are eligible for 60% of monthly income covered by the District. Health and Wellness - Gyms located at most work locations and discounted Weight Watcher Membership Option. Holidays and Paid Time Off: Paid Time Off - Newly hired employees accrue 6.5 hours bi-weekly when hired (if Exempt 8.5 hours).As you move up in years of service credit, the rate of the amount of PTO accrued will also increase. Paid Holidays - The District provides seven paid holidays throughout the year - New Years Day, Martin Luther King Jr. Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving Day and Christmas Day Floating Holidays - District employees can earn up to five (5) floating holidays. Financial Planning Benefits: Pension Benefits through CalPERS -You must have a minimum of 5 years of service to be eligible for this pension. CalPERS PEPRA vs. Classic - All employees hired on, or after January 1, 2013, are considered PEPRA members and will contribute 8% of their salary up to the maximum IRS cut-off. All Classic members will contribute 6% Deferred Compensation Options - Select to contribute to one or both of our Tax Deferred Compensation Options Reliance Standard Life Insurance with 100% premium paid by the District - 1 times annual salary of employee - max $200,000 Optional Life Insurance - Employees may purchase additional life insurance for themselves and their eligible family members. Growth and Education Benefits: Professional Development - Access to LinkedIn Learning and San Mateo County’s professional training. District Tuition Reimbursement Program - A maximum of $5,250 per year for courses related to your job or career goals with the District. Computer Loan Program - Interest-free two-year loan with a maximum amount of $4,000. Other Amazing Benefits: Credit Union - Employees and family members are eligible to join the San Mateo Credit Union and Patelco Credit Union. Employee Clean Commute (ECC) - Car/Van poolers and Public Transit riders receive a monthly reimbursement. Commuter Benefits - Free Employee Parking; Free Bus Pass for employee as well as children/spouse; Clipper Card/Go Pass Program for Central employees. For union employees, all of the above benefits are subject to the employee’s Collective Bargaining Agreement. Benefits listed are also subject to change with or without notice and are subject to contract/provider terms and conditions. Closing Date/Time: 5/5/2024 11:59 PM Pacific
May 01, 2024
Full Time
General The Cybersecurity Analyst will report to the Manager of IT Infrastructure & Cybersecurity and will be responsible for supporting the implementation, monitoring, and response activities of the District’s Cybersecurity Program. The District’s Cybersecurity Program is the implementation of information security governance and controls for the San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA). APPLICATION DEADLINE: Sunday, May 5, 2024 (First Cut-off Sunday April 21, 2024) Essential Functions & Duties Act as a resident subject matter expert in information security, including strategies to secure multiple cloud-based tenants, on-premises virtual infrastructure, computer systems, networks, telecommunications, and applications. Coordinate and act as a technical resource for the district’s information security activities and programs and participate in the district’s interdepartmental cybersecurity committee. Implement and then perform ongoing monitoring and analysis of information security measures and controls related to the district’s computer networks and other technology systems. Align information security activities with business risk priorities through prioritization of security risk and mitigation activities. Improve data security through the mitigation of cybersecurity risks and safeguarding the district’s computer networks and related systems against security intrusions. Investigate and perform response activity for observed or reported data security incidents. Provide hands-on support for a broad spectrum of technologies, including security software running on Windows and Linux systems, network devices, virtual machines, Cloud Infrastructure as well as software-as-service (SaaS) services. Collaborate with internal and external stakeholders in implementing and supporting technical projects, and for operational support of production platforms. Assist in the evaluation of security solutions, contractors, and consultants. Implement and monitor the District’s Cybersecurity Program to protect the confidentiality, integrity, availability, privacy, and recoverability of information assets owned, controlled, or/and processed by the district. Review metrics and reports that measure the efficiency and effectiveness of the District’s Cybersecurity Program, provide analysis of the metrics and recommend improvements, and report on the effectiveness of the program. Identify, evaluate, and report on cybersecurity risk related to assets. Recommend, and upon approval implement, measures to address identified risks in line with the district’s goals for risk management. Monitor organizational compliance with the district’s information security policies, standards, and procedures; responsible for maintaining an exception process that authorizes and documents all exceptions; and maintain a repository of all exceptions. Act in a leadership role for all information security related audit work (internal & external). Coordinate with auditors and other IT and non-IT personnel in the execution of audits. Participate as a cybersecurity subject matter expert for all projects, including the evaluation and recommendation of technical controls, and reviewing and recommending security protections to be included in contracts and other agreements. Monitor the external threat environment for emerging threats and advise relevant stakeholders on the appropriate courses of action. Conduct cybersecurity vulnerability testing and risk analysis. Maintain relationships with local, state, and federal law enforcement and other related government agencies to ensure that the organization is prepared for effective incident response. Perform all job duties and responsibilities in a safe manner to protect one’s self, fellow employees, and the public from injury or harm. Promote safety awareness and follow safety procedures in an effort to reduce or eliminate accidents. Perform other duties as assigned. Minimum Qualifications Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in information security, management information systems, information technology, or a closely related field. Three (3) years of experience in a cybersecurity role contributing to information security programs and initiatives. Preferred Qualifications: Certified CISSP, CISM, GSE, or other relevant security certifications. Experience monitoring compliance with information security standards, such as NIST Cybersecurity Framework, CIS Critical Security Controls, PCI-DSS, or ISO 27000. Hands-on experience installing and administering security systems and tools, including firewalls, IDS/IPS, SIEM, manage antivirus/antimalware, patch management, log analyzers, network tracers, vulnerability scanners, and centralized policies. Strong knowledge in the following areas: Cloud Security, Identity and Access Management, Application Whitelisting, Threat and Vulnerability Management, Data Loss Prevention, and operating systems security for Windows and Linux environments. Expert level technical and operational understanding of TCP/IP and security protocols, network defense, and security related technologies including encryption, VPNs, firewalls, proxy services, and IDS/IPS, Windows Active Directory, Vmware. Strong working understanding and knowledge of Windows and Linux Operating Systems Knowledge and depth and/or breadth of expertise in informational technology disciplines e.g., network operations, databases, software application and interfaces, computer operations, production control, quality assurance and systems management. Two (2) or more years of project management experience with technology projects. Excellent verbal, written, organizational, presentation, and interpersonal communications skills. Additional Information T he Selection Process May Include a panel interview, written and skills test assessments, or supplemental questions . Only those candidates who are the most qualified will continue in the selection process . Meeting the minimum qualifications does not guarantee an invitation to continue in the process . Current Employment Benefits a t Samtrans : For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation How To Apply: Complete an online employment application by 11:59 p.m. o f the listed closing date . A resume will not be accepted in lieu of the application . Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request . If you have a need for an accommodation, please contact the Human Resources Departmen t at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment . We are an Affirmative Action/Equal Opportunity Employer . Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply. Below is a summary of the comprehensive benefits provided to District full-time employees: Health and Welfare Benefits: Healthcare Benefits -District employees are offered a choice of healthcare providers under the CalPERS Health Benefits Program.The District will contribute ninety (90) percent towards monthly premiums for full-time employees. Fifty (50) percent for part-time employees. Free Dental and Vision Benefits provided - Employer Covers Premiums Free Employee Assistance Benefit - Employees are entitled to 5 face-to-face sessions or telephonic or web-video consultations for problem-solving support per incident, per calendar year. Flexible Spending Accounts - Pre-tax dollars to pay for qualified Health or Dependent Care expenses. Retirement Medical Benefits: Long Term Disability Insurance - After 90 days of total disability, Administrative full-time employees are eligible for 60% of monthly income covered by the District. Health and Wellness - Gyms located at most work locations and discounted Weight Watcher Membership Option. Holidays and Paid Time Off: Paid Time Off - Newly hired employees accrue 6.5 hours bi-weekly when hired (if Exempt 8.5 hours).As you move up in years of service credit, the rate of the amount of PTO accrued will also increase. Paid Holidays - The District provides seven paid holidays throughout the year - New Years Day, Martin Luther King Jr. Day, Memorial Day, Independence Day (July 4th), Labor Day, Thanksgiving Day and Christmas Day Floating Holidays - District employees can earn up to five (5) floating holidays. Financial Planning Benefits: Pension Benefits through CalPERS -You must have a minimum of 5 years of service to be eligible for this pension. CalPERS PEPRA vs. Classic - All employees hired on, or after January 1, 2013, are considered PEPRA members and will contribute 8% of their salary up to the maximum IRS cut-off. All Classic members will contribute 6% Deferred Compensation Options - Select to contribute to one or both of our Tax Deferred Compensation Options Reliance Standard Life Insurance with 100% premium paid by the District - 1 times annual salary of employee - max $200,000 Optional Life Insurance - Employees may purchase additional life insurance for themselves and their eligible family members. Growth and Education Benefits: Professional Development - Access to LinkedIn Learning and San Mateo County’s professional training. District Tuition Reimbursement Program - A maximum of $5,250 per year for courses related to your job or career goals with the District. Computer Loan Program - Interest-free two-year loan with a maximum amount of $4,000. Other Amazing Benefits: Credit Union - Employees and family members are eligible to join the San Mateo Credit Union and Patelco Credit Union. Employee Clean Commute (ECC) - Car/Van poolers and Public Transit riders receive a monthly reimbursement. Commuter Benefits - Free Employee Parking; Free Bus Pass for employee as well as children/spouse; Clipper Card/Go Pass Program for Central employees. For union employees, all of the above benefits are subject to the employee’s Collective Bargaining Agreement. Benefits listed are also subject to change with or without notice and are subject to contract/provider terms and conditions. Closing Date/Time: 5/5/2024 11:59 PM Pacific
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job Earn an Annual Salary Up to $103,313.60 Salary negotiable commensurate with qualifications. The Department of Risk Management is recruiting for a Principal Risk Control Analyst who u nder general supervision, will provide subject matter expertise and consultative guidance to management. The incumbent assists the County's Risk Control Officer with overseeing the occupational health and safety programs of all County agencies and departments to prevent injuries to County employees, damage to property, promote public safety, and protect the environment. The incumbent will handle senior level safety issues, develop policies and procedures; research various high level safety issues; represent the Division on various County committees; develop and deliver occupational safety training materials and classes to various department stakeholders; conduct accident investigations and report on findings; collaborate with Human Resources Business Partners, Workers' Compensation Adjusters, and Liability Adjusters regarding claims activity and management. For more detailed information, refer to the Principal Risk Control Analyst job description. This position offers a lucrative compensation and benefits package that includes bi-annual step increases of 2.5% up to max step, and the benefits listed below: A hybrid telework schedule may be offered upon satisfactory work performance. The department may also offer a 9/80 schedule, where incumbents enjoy a nine-day biweekly schedule. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Prior to appointment, applicants must successfully pass a background check, including fingerprinting, verification of employment history, and physical exam/drug test. Travel: Travel throughout the county may be required. Employees will be required to make provision for transportation. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Sponsorship: Pl ease note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Applicants must meet one of the following options: Option 1 Education: Bachelor's degree from an accredited institution. AND Experience: Two (2) years of full-time equivalent experience, within the past five (5) years, in which the primary duties included one or more of the following: overseeing senior level projects, environmental investigations, and/or safety programs. Duties must include administering components of an organization's loss prevention, regulatory compliance, occupational health, safety and illness/injury prevention program and risk control/assessment, identifying and assessing risk exposures, and implementing and evaluating recommended mitigation methods. - OR - Option 2 Education: Thirty (30) semester (45 quarter units) of completed college coursework from an accredited institution. Applicants who do not possess a Bachelor's degree from an accredited institution, must attach an electronic copy of transcripts or a list of coursework . AND Experience: Four (4) years of full-time equivalent experience, within the past five (5) years, in which the primary duties included one or more of the following: overseeing senior level projects, environmental investigations, and safety programs. Duties must include administering components of an organization's loss prevention, regulatory compliance, occupational health, safety and illness/injury prevention program and risk control/assessment, as well as identifying and assessing risk exposures and implementing and evaluating recommended mitigation methods. IMPORTANT NOTES: EDUCATION: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. EXPERIENCE: General loss prevention experience (e.g., Retail Loss Prevention, Security Staff) is not considered qualifying experience. Qualifying experience must be specific to the identification, assessment, implementation, and evaluation of occupational health, safety and illness/injury prevention programs. Desired Qualifications Bachelor's degree in Occupational Safety and Health, Risk Management, Business or a related field Designations from of one of the following: Board of Certified Safety Professionals (BCSP) or American Board of Industrial Hygiene (ABIH). Public sector risk management or insurance industry occupational health and safety consulting experience Extensive professional-level occupational health and safety experience serving in an advisory role in a governmental or multi-line and/or multi-industrial setting Experience in developing and utilizing information technology solutions and analytical tools for risk management issues Excellent written and verbal communication and presentation skills Selection Process Examination Procedure: There will be a competitive evaluation based on a review of the Application and Supplemental Questionnaire. Be sure to include any relevant experience and education that demonstrates that you meet the minimum requirements as it will be used to competitively evaluate your qualifications. Do not refer to a resume as it will not be reviewed. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire. Applications will be accepted continuously and reviewed periodically. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline . Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings to allow e-mails from San Bernardino County through governmentjobs.com and from email addresses with the following domain "@hr.sbcounty.gov". Applicants are encouraged to check their e-mail frequently to learn of any additional information regarding this recruitment. Also, check your Government Jobs account for notifications. Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. If you require technical assistance , please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
Apr 16, 2024
Full Time
The Job Earn an Annual Salary Up to $103,313.60 Salary negotiable commensurate with qualifications. The Department of Risk Management is recruiting for a Principal Risk Control Analyst who u nder general supervision, will provide subject matter expertise and consultative guidance to management. The incumbent assists the County's Risk Control Officer with overseeing the occupational health and safety programs of all County agencies and departments to prevent injuries to County employees, damage to property, promote public safety, and protect the environment. The incumbent will handle senior level safety issues, develop policies and procedures; research various high level safety issues; represent the Division on various County committees; develop and deliver occupational safety training materials and classes to various department stakeholders; conduct accident investigations and report on findings; collaborate with Human Resources Business Partners, Workers' Compensation Adjusters, and Liability Adjusters regarding claims activity and management. For more detailed information, refer to the Principal Risk Control Analyst job description. This position offers a lucrative compensation and benefits package that includes bi-annual step increases of 2.5% up to max step, and the benefits listed below: A hybrid telework schedule may be offered upon satisfactory work performance. The department may also offer a 9/80 schedule, where incumbents enjoy a nine-day biweekly schedule. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Prior to appointment, applicants must successfully pass a background check, including fingerprinting, verification of employment history, and physical exam/drug test. Travel: Travel throughout the county may be required. Employees will be required to make provision for transportation. At the time of hire, a valid California Class C driver license and proof of automobile liability insurance must be produced and maintained for the individual providing the transportation. Sponsorship: Pl ease note San Bernardino County is not able to consider candidates who will require visa sponsorship at the time of application or in the future. Minimum Requirements Applicants must meet one of the following options: Option 1 Education: Bachelor's degree from an accredited institution. AND Experience: Two (2) years of full-time equivalent experience, within the past five (5) years, in which the primary duties included one or more of the following: overseeing senior level projects, environmental investigations, and/or safety programs. Duties must include administering components of an organization's loss prevention, regulatory compliance, occupational health, safety and illness/injury prevention program and risk control/assessment, identifying and assessing risk exposures, and implementing and evaluating recommended mitigation methods. - OR - Option 2 Education: Thirty (30) semester (45 quarter units) of completed college coursework from an accredited institution. Applicants who do not possess a Bachelor's degree from an accredited institution, must attach an electronic copy of transcripts or a list of coursework . AND Experience: Four (4) years of full-time equivalent experience, within the past five (5) years, in which the primary duties included one or more of the following: overseeing senior level projects, environmental investigations, and safety programs. Duties must include administering components of an organization's loss prevention, regulatory compliance, occupational health, safety and illness/injury prevention program and risk control/assessment, as well as identifying and assessing risk exposures and implementing and evaluating recommended mitigation methods. IMPORTANT NOTES: EDUCATION: Qualifying degrees or coursework must be completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. Degrees or coursework completed outside the U.S. must be accompanied with an evaluation report from a reputable credential evaluation service showing equivalency to degrees or coursework completed at a college or university accredited by any accrediting association recognized by the United States Department of Education. EXPERIENCE: General loss prevention experience (e.g., Retail Loss Prevention, Security Staff) is not considered qualifying experience. Qualifying experience must be specific to the identification, assessment, implementation, and evaluation of occupational health, safety and illness/injury prevention programs. Desired Qualifications Bachelor's degree in Occupational Safety and Health, Risk Management, Business or a related field Designations from of one of the following: Board of Certified Safety Professionals (BCSP) or American Board of Industrial Hygiene (ABIH). Public sector risk management or insurance industry occupational health and safety consulting experience Extensive professional-level occupational health and safety experience serving in an advisory role in a governmental or multi-line and/or multi-industrial setting Experience in developing and utilizing information technology solutions and analytical tools for risk management issues Excellent written and verbal communication and presentation skills Selection Process Examination Procedure: There will be a competitive evaluation based on a review of the Application and Supplemental Questionnaire. Be sure to include any relevant experience and education that demonstrates that you meet the minimum requirements as it will be used to competitively evaluate your qualifications. Do not refer to a resume as it will not be reviewed. Application Procedure : To be considered for this excellent opportunity, please complete and submit the online employment application and supplemental questionnaire. Applications will be accepted continuously and reviewed periodically. Interested applicants are encouraged to apply as soon as possible as this recruitment may close at any time. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application before the posted filing deadline . Applicants will be automatically logged-out if they have not submitted the application and all required materials prior to the posted deadline. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note: if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application, we have not received your application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings to allow e-mails from San Bernardino County through governmentjobs.com and from email addresses with the following domain "@hr.sbcounty.gov". Applicants are encouraged to check their e-mail frequently to learn of any additional information regarding this recruitment. Also, check your Government Jobs account for notifications. Finally, be sure to keep your personal information updated. Taking these steps now will help ensure you receive all communications regarding this recruitment. If you require technical assistance , please click HERE to review the Government Jobs online application guide or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
CITY OF SUNNYVALE, CA
Sunnyvale, California, United States
Description HUMAN RESOURCES ANALYST - Workers' Compensation and Risk Management Regular, Full-Time Employment Opportunity This classification has been designated as confidential. Salary listed above includes a 3.5% confidential premium. The City of Sunnyvale is accepting applications for a Human Resources Analyst to work within the Risk Management Division of the Human Resources Department. This position is responsible assisting with the development, coordination and administration of the City's Workers' Compensation Program including facilitating claims investigations and serving as the liaison between the City, injured worker and third-party administrator in workers' compensation related issues. The ideal candidate will be well organized, have attention to detail, manage multiple demands and changing priorities while maintaining the City's core values of public service of integrity, leadership, and respect. The candidate will be able to analyze complex administrative and technical issues and make appropriate recommendations for action; exercise initiative, ingenuity and sound judgment in solving problems and developing effective solutions, and work effectively with a customer service focus with department and City staff, and the public. Essential Job Functions (May include, but are not limited to, the following): When assigned to Risk Management, duties may include, but are not limited to the following: Assists with the development, coordination and administration of the City's Workers' Compensation Program. Interprets and applies existing laws, policies and procedures and recommends systems and methods for the effective and efficient processing of workers' compensation claims. Assists in negotiating and maintaining a cost-effective workers' compensation program. Reviews and analyzes workers' compensation claims and coordinates case management with third party administrator. Participates in and facilitates claims investigations; coordinates the involvement of attorneys, managers, administrators and employees. Serves as the liaison between the City, injured worker and third-party administrator in workers' compensation related issues. Initiates and conducts the interactive process with injured workers. May coordinate or make recommendations regarding reasonable accommodation requests. May participate in the Safety Committee Meetings and gathers information on safety issues and preventative measures that can be put in place. Assists departments with certificate of insurance tracking system. In addition to the above, the following duties are also performed by the Human Resources Analyst: Responds to unemployment claims and may represent the City at unemployment hearings. Administers FMLA/CFRA leaves and the City's short- and long-term disability programs, ensuring legal compliance. Assists with the planning and coordination of major research or administrative projects; compiles and analyzes data pertaining to personnel program policies and issues. Assists in the development and implementation of department or Citywide goals, objectives, policies and procedures; educates employees and managers on policies and legal compliance; analyzes and recommends strategies to improve effectiveness of operation. Assists in analyzing data and preparing reports related to area(s) of assignment; conducts and responds to surveys. Plans, develops, coordinates and presents training sessions related to area(s) of assignment; may prepare and conduct training classes for City employees. Utilizes computer software applications to support and conduct recruitment and selection, compensation, classification, workers' compensation and safety, labor relations and employee development activities depending on the area(s) of assignment. Assists with department budget preparation, analysis and administration; monitors expenditures; approves invoices and purchases; may be assigned responsibility for department-wide budget monitoring. May represent the Human Resources Department in interdepartmental, interagency and public meetings; acts as staff to and/or serves on committees and task forces as assigned. May act as a lead-worker to assigned clerical and technical staff; directs and assists with the evaluation of assigned staff. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading written reports and work-related documents. Acute hearing is required when providing phone and personal service. The need to lift, drag and push files, paper and documents weighing up to 25 pounds also is required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience A Bachelor's degree from an accredited college or university in personnel administration, business, public administration or a related field, AND Two years of technical or professional level human resources experience. Knowledge and Abilities Working Knowledge of: Principles and practices of human resources administration, including workers' compensation claims management and administration, and safety program administration. Professional standards and procedures related to workers' compensation. Methods and techniques of record keeping and report preparation and writing; proper English, spelling and grammar. Office practices, methods and equipment, including a computer and a variety of word processing and other software applications. Applicable federal, state and local laws, codes and regulations related to area(s) of assignment. Some Knowledge of: Principles and practices of program and system development, administration and evaluation. Research methods and statistical analysis. Basic principles of supervision and training. Ability to: Analyze complex administrative and technical issues and make appropriate recommendations for action. Exercise initiative, ingenuity and sound judgment in solving problems and developing effective solutions within the role of a Human Resources Analyst. Work effectively with a customer service focus with department and City staff, and the public. Effectively organize, prioritize and follow-up on work assignments. Independently develop and coordinate effective systems, programs, and procedures. Learn more complex principles, practices, techniques and regulations pertaining to assigned duties. Understand, interpret, explain and accurately apply applicable laws, codes and regulations. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with regulatory changes as appropriate. Develop and coordinate work programs. Direct, train and assist with the evaluation of subordinate staff. Make sound decisions within established guidelines. Make public presentations. Maintain accurate records. Communicate clearly and concisely, both orally and in writing. Follow written and oral directions. Work independently and as a member of a team. Establish and maintain effective working relationships with those contacted in the course of work. Observe safety principles and work in a safe manner. Licenses/Certificates Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS For all Human Resource Analyst Positions: Public sector human resources experience Project management experience Lead experience Application and Selection Process APPLICATION PROCESS The application period closes on Thursday May 9, 2024, at 5:00 pm (postmarks or faxes are not accepted). Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at https://sunnyvale.ca.gov , and click on 'City jobs'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for May 21, 2024. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department tentatively scheduled the week of May 27, 2024 . Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are not represented by a bargaining group and are designated as confidential employees. The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Confidential Non-Management Employees CONF Benefits Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 5/9/2024 5:00 PM Pacific
Apr 23, 2024
Full Time
Description HUMAN RESOURCES ANALYST - Workers' Compensation and Risk Management Regular, Full-Time Employment Opportunity This classification has been designated as confidential. Salary listed above includes a 3.5% confidential premium. The City of Sunnyvale is accepting applications for a Human Resources Analyst to work within the Risk Management Division of the Human Resources Department. This position is responsible assisting with the development, coordination and administration of the City's Workers' Compensation Program including facilitating claims investigations and serving as the liaison between the City, injured worker and third-party administrator in workers' compensation related issues. The ideal candidate will be well organized, have attention to detail, manage multiple demands and changing priorities while maintaining the City's core values of public service of integrity, leadership, and respect. The candidate will be able to analyze complex administrative and technical issues and make appropriate recommendations for action; exercise initiative, ingenuity and sound judgment in solving problems and developing effective solutions, and work effectively with a customer service focus with department and City staff, and the public. Essential Job Functions (May include, but are not limited to, the following): When assigned to Risk Management, duties may include, but are not limited to the following: Assists with the development, coordination and administration of the City's Workers' Compensation Program. Interprets and applies existing laws, policies and procedures and recommends systems and methods for the effective and efficient processing of workers' compensation claims. Assists in negotiating and maintaining a cost-effective workers' compensation program. Reviews and analyzes workers' compensation claims and coordinates case management with third party administrator. Participates in and facilitates claims investigations; coordinates the involvement of attorneys, managers, administrators and employees. Serves as the liaison between the City, injured worker and third-party administrator in workers' compensation related issues. Initiates and conducts the interactive process with injured workers. May coordinate or make recommendations regarding reasonable accommodation requests. May participate in the Safety Committee Meetings and gathers information on safety issues and preventative measures that can be put in place. Assists departments with certificate of insurance tracking system. In addition to the above, the following duties are also performed by the Human Resources Analyst: Responds to unemployment claims and may represent the City at unemployment hearings. Administers FMLA/CFRA leaves and the City's short- and long-term disability programs, ensuring legal compliance. Assists with the planning and coordination of major research or administrative projects; compiles and analyzes data pertaining to personnel program policies and issues. Assists in the development and implementation of department or Citywide goals, objectives, policies and procedures; educates employees and managers on policies and legal compliance; analyzes and recommends strategies to improve effectiveness of operation. Assists in analyzing data and preparing reports related to area(s) of assignment; conducts and responds to surveys. Plans, develops, coordinates and presents training sessions related to area(s) of assignment; may prepare and conduct training classes for City employees. Utilizes computer software applications to support and conduct recruitment and selection, compensation, classification, workers' compensation and safety, labor relations and employee development activities depending on the area(s) of assignment. Assists with department budget preparation, analysis and administration; monitors expenditures; approves invoices and purchases; may be assigned responsibility for department-wide budget monitoring. May represent the Human Resources Department in interdepartmental, interagency and public meetings; acts as staff to and/or serves on committees and task forces as assigned. May act as a lead-worker to assigned clerical and technical staff; directs and assists with the evaluation of assigned staff. WORKING CONDITIONS Position requires prolonged sitting, standing, walking, reaching, twisting, turning, kneeling, bending, squatting and stooping in the performance of daily activities. The position also requires grasping, repetitive hand movement and fine coordination in using a computer keyboard. Additionally, the position requires near and far vision in reading written reports and work-related documents. Acute hearing is required when providing phone and personal service. The need to lift, drag and push files, paper and documents weighing up to 25 pounds also is required. Some of these requirements may be accommodated for otherwise qualified individuals requiring and requesting such accommodations. Minimum Qualifications Education and Experience A Bachelor's degree from an accredited college or university in personnel administration, business, public administration or a related field, AND Two years of technical or professional level human resources experience. Knowledge and Abilities Working Knowledge of: Principles and practices of human resources administration, including workers' compensation claims management and administration, and safety program administration. Professional standards and procedures related to workers' compensation. Methods and techniques of record keeping and report preparation and writing; proper English, spelling and grammar. Office practices, methods and equipment, including a computer and a variety of word processing and other software applications. Applicable federal, state and local laws, codes and regulations related to area(s) of assignment. Some Knowledge of: Principles and practices of program and system development, administration and evaluation. Research methods and statistical analysis. Basic principles of supervision and training. Ability to: Analyze complex administrative and technical issues and make appropriate recommendations for action. Exercise initiative, ingenuity and sound judgment in solving problems and developing effective solutions within the role of a Human Resources Analyst. Work effectively with a customer service focus with department and City staff, and the public. Effectively organize, prioritize and follow-up on work assignments. Independently develop and coordinate effective systems, programs, and procedures. Learn more complex principles, practices, techniques and regulations pertaining to assigned duties. Understand, interpret, explain and accurately apply applicable laws, codes and regulations. Develop and implement revisions to standard operating procedures to improve effectiveness and/or comply with regulatory changes as appropriate. Develop and coordinate work programs. Direct, train and assist with the evaluation of subordinate staff. Make sound decisions within established guidelines. Make public presentations. Maintain accurate records. Communicate clearly and concisely, both orally and in writing. Follow written and oral directions. Work independently and as a member of a team. Establish and maintain effective working relationships with those contacted in the course of work. Observe safety principles and work in a safe manner. Licenses/Certificates Possession and continued maintenance of a valid class C California driver's license and a safe driving record, or the ability to provide alternate transportation which is approved by the appointing authority. DESIRABLE QUALIFICATIONS For all Human Resource Analyst Positions: Public sector human resources experience Project management experience Lead experience Application and Selection Process APPLICATION PROCESS The application period closes on Thursday May 9, 2024, at 5:00 pm (postmarks or faxes are not accepted). Candidates are asked to fully describe any training, education, experience, or skills relevant to this position. Electronic applications may be submitted online through the City's employment page at https://sunnyvale.ca.gov , and click on 'City jobs'. Late or incomplete applications will not be accepted. EXAM PROCESS Applications will be competitively screened based on the minimum qualifications of this position. Based upon a review of the application materials, the most qualified candidates will be invited to participate in the oral examination process scheduled for May 21, 2024. (Note: The examination process may be changed as deemed necessary by the Director of Human Resources). SELECTION PROCESS Those candidates that receive a passing score on the examination will be placed on an eligibility list for up to one year, in accordance with the City's Civil Service Rules and Administrative Policies. Top candidates on the eligibility list will be invited to participate in a selection interview with the department tentatively scheduled the week of May 27, 2024 . Any candidate that is selected by the hiring department will be required to successfully complete a pre-employment process, which may consist of a background history check, as well as a medical exam(s) administered by a City selected physician(s) before hire. Prior to starting work, all newly-hired employees will be fingerprinted to check conviction history. A conviction history will not necessarily disqualify an applicant from appointment; however, failure to disclose conviction history will result in refusal of employment or termination. INFORMATION ABOUT PROOF OF EDUCATION Please note: Any successful candidate, selected by the hiring department will be required to submit proof of education (i.e. original copy of the diploma or college/university transcripts). ADDITIONAL INFORMATION Positions in this job classification are not represented by a bargaining group and are designated as confidential employees. The information contained within this announcement may be modified or revoked without notice and does not constitute either an expressed or implied contract. The City of Sunnyvale is an Equal Opportunity Employer. It is the policy of the City of Sunnyvale not to discriminate against all qualified applicants or employees on the basis of actual or perceived race, religion (including religious dress or grooming practice), color, sex (includes gender, pregnancy, childbirth, medical conditions related to pregnancy or childbirth, breastfeeding or medical conditions related to breastfeeding), gender identity and/or gender expression, sexual orientation (including heterosexuality, homosexuality and bisexuality), ethnic or national origin, ancestry, citizenship status, uniformed service member status, marital status, family relationship, age, cancer or HIV/AIDS related medical condition, genetic characteristics and/or genetic information, and physical or mental disability. Applicants needing special accommodations for testing should submit a request to the Department of Human Resources at time of application. Summary of Confidential Non-Management Employees CONF Benefits Notice of CFRA (California Family Rights Act) Rights and Obligations Closing Date/Time: 5/9/2024 5:00 PM Pacific
Sonoma County, CA
Santa Rosa, California, United States
Position Information Join the Department of Health Services as a Health Care Compliance Analyst! Starting salary up to $70.12/hour ($146,348/year) and a competitive total compensation package!* About the Position The Health Care Compliance Analyst is a member of the Compliance Unit and supports the management of healthcare compliance and ethical programs by collaborating with staff members in Administration, Behavioral Health, Homelessness, and Public Health. The Compliance Unit team collaborates and supports the Department of Health Services (DHS) mission and values by meeting regularly as a cohesive, confidential unit. This position is responsible for: Researching, interpreting, and implementing federal, state, and local regulatory mandates Working as the liaison to management to ensure regulatory compliance with applicable laws, regulations, policies, grants, and contracts Preventing, detecting, and correcting inappropriate activity or misconduct, including healthcare fraud, waste, and abuse Implementing effective lines of communication with DHS staff to report inappropriate activities or misconduct Tracking and identifying trends in reported compliance issues and inquiries Conducting investigations of alleged misconduct and reporting to outside entities when applicable Conducting audits to ensure compliance with health care laws, regulations, policies, and grant requirements Developing healthcare compliance policies, procedures, and Standards of Conduct Creating and implementing regular healthcare compliance training and education Assisting in regular Compliance Program risk assessments Participating in the Compliance Program Governance oversite committee Ensuring applicable contractors have a compliance program according to contracts and regulations Helping to promote a culture of honest and responsible behavior The ideal candidate will have a strong sense of integrity and dependability, have prior experience in healthcare compliance, enjoy working in a team environment, and possess the following: Familiarity with Behavioral Health, Public Health, Homelessness, and Administration laws and regulations regarding Medicare and Medi-CAL and federal funding Superior analytical skills to research, interpret, and implement federal, state, and local regulatory mandates Advanced writing, communication, collaboration, and problem-solving skills The ability to deliver presentations and use public speaking skills Experience using evaluation methodologies, including principles and practices related to continuous quality improvement Experience developing and implementing training programs The demonstrated ability to diplomatically respond to difficult and stressful situations An eye for detail and an aptitude for managing and prioritizing multiple responsibilities and projects The ability to adapt to change, and communicate information and ideas clearly and concisely Certification in Health Care Compliance (CHC), Healthcare Privacy Compliance (CHPC), or another compliance certification Proficiency in Microsoft Office Experience with data analytics (highly desired) The Department of Health Services (DHS) DHS is one of the County's largest and most complex departments. DHS consists of the Administration, Behavioral Health, Public Health, and Homelessness Services Divisions and is driven by its mission to promote, protect, and ensure access to services that support the health, recovery, and well-being of all in Sonoma County. These ideas are the basis for how DHS operates and delivers services: Excellence - Strive to create a culture of learning, innovation, and data-driven practices to guide internal operations, improve performance, and build staff expertise Collaboration - Engage and work collaboratively with partners, communities, and staff to maximize its impact across the County Equity - Work to reduce disparities and ensure fairness, compassion, and social justice For more information regarding the department, its programs, services, and partnerships, visit the DHS website . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill a Health Care Compliance Analyst position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Patient Care Analyst. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Academic work which directly relates to the knowledge and abilities listed. Normally, graduation from an accredited school nursing, academic course work in health care, hospital or nursing administration, medical records, psychology counseling or social work or a related field will meet these required knowledge and abilities. Experience: Any combination of training and experience that will provide an opportunity to acquire the knowledge and abilities listed. Normally, three years of experience in an acute care hospital or other equally responsible health profession experience including some training or experience in performing patient's rights advocacy, utilization review or quality assurance or infection control or experience analyzing health care or nursing systems and programs could provide this opportunity. License: Possession of a valid California license as a Registered Nurse or license, registration or certification in another related health discipline. Knowledge, Skills, and Abilities Thorough knowledge of: relative importance of problems effecting the respective areas of responsibility. Considerable knowledge of: various methods of assessing professional care and services; the applicable laws, rules, regulations and regulatory agency requirements related to assigned area of responsibility; medical terminology, hospital routines, and policies and procedures. Working knowledge of: the various specialty areas within the Resource Management Program. Knowledge of: appropriate financial reporting and statistical design, methodology, presentation and interpretation; the principles and practices of consultation and training. Ability to: recognize resource management and patient care problems or potential problems in their early stages; utilize various methods of assessing the utilization and quality of services and care provided; communicate effectively with persons of varying backgrounds; influence physicians, staff, other managers into accepting changes required by the resource management program; advocate on behalf of patients and clients using behavior that will provide the best opportunity for a reasonable resolution of the complaint; establish and maintain cooperative working relationships with other hospital and Mental Health Department personnel and others who have an interest in quality patient care; exercise responsibility, initiative, ingenuity, independent analysis and judgment in solving medical, administrative and management problems; write comprehensive reports; analyze problems accurately and to take effective course of action; give and follow oral and written directions of a technical and professional nature in detail; interact with patients and professional staff sympathetically and tactfully in difficult and sensitive situations; establish and maintain cooperative working relationships with other hospital personnel; interpret medical charts, records and reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: BH HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
Mar 07, 2024
Full Time
Position Information Join the Department of Health Services as a Health Care Compliance Analyst! Starting salary up to $70.12/hour ($146,348/year) and a competitive total compensation package!* About the Position The Health Care Compliance Analyst is a member of the Compliance Unit and supports the management of healthcare compliance and ethical programs by collaborating with staff members in Administration, Behavioral Health, Homelessness, and Public Health. The Compliance Unit team collaborates and supports the Department of Health Services (DHS) mission and values by meeting regularly as a cohesive, confidential unit. This position is responsible for: Researching, interpreting, and implementing federal, state, and local regulatory mandates Working as the liaison to management to ensure regulatory compliance with applicable laws, regulations, policies, grants, and contracts Preventing, detecting, and correcting inappropriate activity or misconduct, including healthcare fraud, waste, and abuse Implementing effective lines of communication with DHS staff to report inappropriate activities or misconduct Tracking and identifying trends in reported compliance issues and inquiries Conducting investigations of alleged misconduct and reporting to outside entities when applicable Conducting audits to ensure compliance with health care laws, regulations, policies, and grant requirements Developing healthcare compliance policies, procedures, and Standards of Conduct Creating and implementing regular healthcare compliance training and education Assisting in regular Compliance Program risk assessments Participating in the Compliance Program Governance oversite committee Ensuring applicable contractors have a compliance program according to contracts and regulations Helping to promote a culture of honest and responsible behavior The ideal candidate will have a strong sense of integrity and dependability, have prior experience in healthcare compliance, enjoy working in a team environment, and possess the following: Familiarity with Behavioral Health, Public Health, Homelessness, and Administration laws and regulations regarding Medicare and Medi-CAL and federal funding Superior analytical skills to research, interpret, and implement federal, state, and local regulatory mandates Advanced writing, communication, collaboration, and problem-solving skills The ability to deliver presentations and use public speaking skills Experience using evaluation methodologies, including principles and practices related to continuous quality improvement Experience developing and implementing training programs The demonstrated ability to diplomatically respond to difficult and stressful situations An eye for detail and an aptitude for managing and prioritizing multiple responsibilities and projects The ability to adapt to change, and communicate information and ideas clearly and concisely Certification in Health Care Compliance (CHC), Healthcare Privacy Compliance (CHPC), or another compliance certification Proficiency in Microsoft Office Experience with data analytics (highly desired) The Department of Health Services (DHS) DHS is one of the County's largest and most complex departments. DHS consists of the Administration, Behavioral Health, Public Health, and Homelessness Services Divisions and is driven by its mission to promote, protect, and ensure access to services that support the health, recovery, and well-being of all in Sonoma County. These ideas are the basis for how DHS operates and delivers services: Excellence - Strive to create a culture of learning, innovation, and data-driven practices to guide internal operations, improve performance, and build staff expertise Collaboration - Engage and work collaboratively with partners, communities, and staff to maximize its impact across the County Equity - Work to reduce disparities and ensure fairness, compassion, and social justice For more information regarding the department, its programs, services, and partnerships, visit the DHS website . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $2,000 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Salary Resolution (SalRes) and our Employee Benefits Directory . This recruitment is being conducted to fill a Health Care Compliance Analyst position in the Department of Health Services. This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service title for this position is Patient Care Analyst. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Academic work which directly relates to the knowledge and abilities listed. Normally, graduation from an accredited school nursing, academic course work in health care, hospital or nursing administration, medical records, psychology counseling or social work or a related field will meet these required knowledge and abilities. Experience: Any combination of training and experience that will provide an opportunity to acquire the knowledge and abilities listed. Normally, three years of experience in an acute care hospital or other equally responsible health profession experience including some training or experience in performing patient's rights advocacy, utilization review or quality assurance or infection control or experience analyzing health care or nursing systems and programs could provide this opportunity. License: Possession of a valid California license as a Registered Nurse or license, registration or certification in another related health discipline. Knowledge, Skills, and Abilities Thorough knowledge of: relative importance of problems effecting the respective areas of responsibility. Considerable knowledge of: various methods of assessing professional care and services; the applicable laws, rules, regulations and regulatory agency requirements related to assigned area of responsibility; medical terminology, hospital routines, and policies and procedures. Working knowledge of: the various specialty areas within the Resource Management Program. Knowledge of: appropriate financial reporting and statistical design, methodology, presentation and interpretation; the principles and practices of consultation and training. Ability to: recognize resource management and patient care problems or potential problems in their early stages; utilize various methods of assessing the utilization and quality of services and care provided; communicate effectively with persons of varying backgrounds; influence physicians, staff, other managers into accepting changes required by the resource management program; advocate on behalf of patients and clients using behavior that will provide the best opportunity for a reasonable resolution of the complaint; establish and maintain cooperative working relationships with other hospital and Mental Health Department personnel and others who have an interest in quality patient care; exercise responsibility, initiative, ingenuity, independent analysis and judgment in solving medical, administrative and management problems; write comprehensive reports; analyze problems accurately and to take effective course of action; give and follow oral and written directions of a technical and professional nature in detail; interact with patients and professional staff sympathetically and tactfully in difficult and sensitive situations; establish and maintain cooperative working relationships with other hospital personnel; interpret medical charts, records and reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Continuous recruitments may close without notice at any time that a sufficient number of qualified applications have been received. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: BH HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: MANAGEMENT* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation accrual and sick leave accruals; additional management leave annually; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County paid premium contribution. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: Continuous
STATE BAR OF CALIFORNIA
Los Angeles, CA, United States
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Apr 22, 2024
Full Time
Job Description Office of Information Technology Annual Salary Range for IT Analyst II: $93,448 - $124,598 Annual Salary Range for Senior IT Analyst: $98,130 - $130,835 FLSA Exempt / Union Represented This position allows for up to four days of remote work per week. About the Office Information Technology (IT) is responsible for applications development and support, infrastructure support, telecommunications, and video conferencing resources that support the work of the State Bar. This is accomplished via Applications, Operations and related project and web management. The Ideal Candidate The State Bar of California is looking for an experienced Cloud Engineer who is a creative thinker, thrives on innovation and thinking outside the box. We are looking for a candidate with strong hands-on technical background and excellent communication skills such as Azure with multi-regions. This position is a new role created for the migration of VMware On-Premises datacenters to Azure AVS. Once the migration is complete, the role will be responsible for maintaining, optimizing and hardening of the Azure Cloud environment. About this Recruitment The Office of Information Technology is seeking to fill one position at either the IT Analyst II or Senior IT Analyst level. After completion of the selection process, an offer will be extended to the selected candidate at the level that is commensurate with the candidate's experience. Definition Under general direction, performs professional duties related to the analysis, development, maintenance and administration of computer hardware and software systems to meet business needs. Incumbents may perform any of the following functions: analyzes, designs, monitors and administers servers and related platforms; designs, maintains, configures and monitors network, website, and/or telecommunications infrastructures and related system components; consults with departmental customers to identify and analyze business functions that can be improved by the implementation of new hardware and/or software solutions; designs and develops custom applications and/or enhances/modifies existing applications; performs professional-level systems maintenance and customer support duties; and performs other related duties as assigned. IT Analysts will have a primary concentration in Applications, Database, System/Server/Platform Analysis, Website design and development, or Network and Telecommunications Analysis/Administration. This hybrid role allows for up to three days of remote work per week. Distinguishing Characteristics IT Analyst I This is the entry-level class in the IT Analyst series. Positions in this class are typically distinguished from the IT Analyst II by the performance of less than the full range of duties assigned to the series, work on less complex matters, and under more direct supervision. IT Analyst II This is the journey-level class in the IT Analyst series. Positions in this class are distinguished from the Information Technology Analyst I by the performance of the full ranges of duties; work on more complex matters, and under less direct supervision. Positions in this class are flexibly staffed and are normally filled by advancement from the entry level. Examples of Essential Duties Duties may include, but are not limited to the following: Evaluates customer technical needs and recommends solutions; plans, determines requirements, designs, builds, customizes, tests, implements, maintains and/or enhances a variety of hardware and software systems, integrating State Bar network infrastructure and/or other systems; considers protocols, acceptable system security risk, and other related elements. Provides professional customer support for system-related software and/or hardware issues, needs, or requirements. Interacts with clients to analyze system requirements; recommends technology solutions to improve operations. Determines and develops cost benefit analyses related to recommended technical solutions; evaluates risk options; ensures project compliance with State Bar procedures or protocols, budgetary constraints and staff/resource utilization. Responsible for the coordination and completion of projects that are limited in scope and/or specific to area of assignment; develops and monitors project budgets and resources; interfaces with clients to define project scope and review project activities, recommendations and outcomes; coordinates the use of project resources based on project requirements; designs and implements project testing and quality assurance processes. Coordinates information technology activities of State Bar departments and/or vendors consistent with project plans; identifies and resolves obstacles to progress; prepares for and manages delivery and installation. Prepares technical documentations, procedural plans, reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Builds and maintains positive and professional working relationships with co-workers, other State Bar employees, vendors, and the public, using principles of good customer services. Exercises technical or functional supervision over technical staff, other professional staff on a project basis and contractors/vendors. Provides after hours technology support as required. Performs other related duties as assigned. Employment Standards Knowledge of: General operations, services, concepts terms and activities common to a comprehensive state-of-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Data processing techniques, including the types of hardware and software currently used to process data with different levels of complexity. Structured analysis and database concepts. Computer hardware and software systems similar to those used by the State Bar. Tools and equipment used in testing the functionality of computer applications. Principles and practices of troubleshooting computer hardware, software and network problems, security issues, threats, vulnerabilities, and attacks. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials. Principles and practices of recordkeeping, modern office procedures, methods and equipment. Ability to: Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Learn to research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Learn, interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Learn to prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Learn to identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Experience: Two (2) years of fulltime, progressively responsible experience in the analysis and troubleshooting of computer applications and operations is desirable. Applicants meet who the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements Possession of approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education; certification or equivalent training hours is equal to one (1) year of education. Senior IT Analyst Definition Under general direction, performs advanced, specialized work of professional nature, utilizing skills that require technical expertise and an understanding of complex analytical procedures and systems processes, including network operating systems, the development of complex applications; network infrastructure; database management; and web server management administration and installation; while working with a significant amount of independent authority and judgment. Incumbents' primary responsibilities consist of acting as the lead over a team of professional information technology employees and/or providing expertise and guidance in complex information systems analysis and solutions, including the strategic, overall design of complex systems; and performs other related duties as assigned. May provide functional, technical, or lead direction over lower level technical and/or professional staff. Distinguishing Characteristics This is the lead/advanced journey-level class in the IT Analyst job family. This class is distinguished from the IT Analyst II in that the Senior classification performs complex level professional systems and applications-related duties that include acting in an advisory role to other analytical staff and providing strategic input within his/her area of specialization, and/or leading a team of professionals. The Senior IT Analyst is distinguished from the Senior IT Business Systems Analyst in that the latter is responsible for the management/coordination of projects designed to develop technical solutions and/or enhancements related to the automation of business processes to meet user needs. The Senior IT Analyst is distinguished from the IT Manager in that the latter's primary responsibility is for managing a major work unit within the IT Department and the primary responsibility is performing supervision. Examples of Essential Duties Duties may include, but are not limited to the following: Serves as a technical expert within area of assignment, providing guidance and direction to other professional staff and resolving complex problems; participates in developing strategic plans for systems/applications development and; modification within area of expertise. Analyzes and evaluates computer network design (including the State Bar's overall network and website), operating systems and/or business requirements; consults with personnel from various departments and identifies areas for strategic network, database, web, and/or operating system improvements and upgrades; or the development of technical solutions to automate and/or improve business processes. Designs system architecture, network infrastructure and configuration, database, web server environments, and/or web-based application solutions that meet the needs of the organization and develops plans to initiate improvements. Prepares complex reports, correspondence and other documents; participates on committees and task forces; attends meetings, conferences and training sessions. Answers questions and provides information to other departments; analyzes questions and recommends appropriate corrective action. Coordinates with systems, network and/or database administrators to implement application or system design specifications and coordinate integration across multiple platforms and technologies; maintains effective communications with users regarding vendor activities, problems, status timelines and other details. Trains, leads and provides technical guidance to professional and technical staff assigned to operating systems, network infrastructure, business systems analysis and application development, database administration, web server management administration, and/or telecommunications systems. Provides technical and functional supervision of contractors/vendors and after hours technology support as required. Coordinates the activities of State Bar technical personnel and contract personnel during major and minor network problems; provides problem status, oral and written, to management; focuses on preventing and resolving network and system problems related to area of assignment. Serves as the administrator for large and highly complex databases; researches and identifies database environment requirements and specifications; determines integration requirements to ensure interoperability across multiple platforms and technologies. Oversees and provides guidance and expertise in the design, building, installation, configuration maintenance and administration of highly complex network infrastructures, web server environments, telecommunications systems, or server platforms and operating system components. Communicates and coordinates with various State Bar departments and divisions on business process automation needs; identifies the appropriate staff resources for projects based on knowledge, skill, and workload and assigns projects accordingly. Designs and creates and/or directs others in the design and creation of complex software and/or web based applications across that cross multiple State Bar departments. Provides recommendations related to the development and/or improvement of hardware, software, and/or web-based applications across multiple State departments; recommends and/or implements operating system adjustments to maximize application performance and resource resolution. Follows, maintains, and implements internal controls, network and web security and other security systems for computer and telecommunication data, systems and hardware protection. Performs other related duties as assigned. Employment Standards Knowledge of: Principles and practices of effective team building, leadership and conflict resolution, project management and work flow analysis. Principles of application development methodologies such as Waterfall, Agile, etc. Principles of Web architecture and development tools, testing and implementation of scripts and programs for the production and delivery of Web content. Advanced principles and practices of systems and procedures analysis and design. Complex software Tools, text equipment and measurement techniques. A broad range of operations, services, concepts, terms and activities common to a comprehensive, stateof-the-art information systems program. Principles, methods and techniques used in designing, developing, testing and implementing computer hardware and software systems. Principles and practices of troubleshooting computer hardware, software and network problems. Principles and practices of customer service. Methods and techniques of developing and presenting technical documentation and training materials, recordkeeping, modern office procedures and equipment. Techniques and practices used in managing, designing, implementing, maintaining and operating I Network and telephony systems including WAN/LAN, VoIP, Audio/Video systems, and associated network equipment. Programming tools for Website servers and transaction and ancillary systems for Website support. A broad range of protocols commonly used in wired and wireless communications networks (e.g. TCP, IP, UDP, SNMP, RADIUS, BGP, OSPF, RIP, Serial, TDM, TFTP, FTP, SSH, SSL, etc.). Complex applications utilized by the State Bar and associated processes, including civil, juvenile, and traffic court; as well as the associated programming languages. Principles and practices of business operations analysis, complex database design and administration, website management, and enterprise level information technology infrastructures. Ability to: Communicate clearly both orally and in writing. Gather, analyze and evaluate data and information in order to reason logically, draw valid conclusions, take appropriate actions and/or make appropriate recommendations. Research, design, implement and maintain various hardware and software technology solutions, including new technology. Communicate technical information to a wide variety of users. Interpret and explain pertinent State Bar and department policies and procedures. Plan, organize, prioritize and process work to ensure that deadlines are met. Learn and utilize specialized terminology, if needed, and interpret and apply technical information pertaining to computer and network systems. Adapt quickly to changes in policies, procedures, assignments and work locations. Communicate effectively, both orally and in writing. Establish and maintain effective working relationships within and outside the department. Prepare and maintain documentation for procedures, processes, and tables related to area of assignment. Identify and resolve system performance and security issues. Read, comprehend and retain technical information on computer products and systems. Minimum Qualifications Education: Bachelor's degree in a field that develops skills related to essential duties, or equivalent academic achievement. Possession of one or more approved information technology certificates and/or completion of other approved technology-related training may substitute for some or all of the required education. Experience: Minimum of three (3) years of journey level professional information technology experience comparable to an IT Analyst II with the State Bar; or three (3) years of human resource experience with one (1) year supervisorial experience. Applicants who meet the Minimum Qualifications will be required to successfully complete the State Bar's selection process for this classification. License, Certificate, Registration Requirements None required. We are a diverse, equitable, and inclusive workplace where all of our employees and prospective employees experience fairness, dignity, and respect.
Superior Court of California, County of Alameda
Alameda, California, United States
Salary Range $93,121.60 - $121,180.80 Job Description The Superior Court of California, County of Alameda is accepting applications for the position ofHR Analyst II (Integrated Disability Management Coordinator)within the Human Resources Division. Under direction, this position performs a variety of professional level work focusing on Workers' Compensation Administration, ADAAA and FEHA Disability Coordination andErgonomics Management ; may supervise or act as a lead worker for clerical staff; assists in the administration and management of the personnel programs and performs other related duties as assigned. The Human Resources Analyst IIis the journey-level class of the class series in which incumbents under direction perform a wide variety of professional assignments of increasing difficulty. The position is assigned to the Risk Management Unit in the Human Resources Division. The position is located at the Rene C. Davidson Courthouse in Oakland, California. Example of Duties NOTE: The following are duties performed by employees in this classification; however, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all listed duties. When supporting the Unit, job duties will include: Workers' Compensation Administration: •Coordinate Workers' Compensation program, including providing information to injured employees regarding benefits and procedures; counsel employees, managers, and supervisors on Workers' Compensation procedures, disability management and vocational rehabilitation procedures and State and Federal laws regarding the disabled. •Ensure timely reporting of claims to the 3rd party administrator; request and records substantiating documentation from physicians, departments and witnesses. •Interview claimants, witnesses, supervisors and physicians to ascertain the credibility of claims; respond to requests for authorization for medical treatment and approve payment for such treatment. •Conduct audit and reporting of all lost work time due to the injury. Complete OSHA Form 300 Log for annual postings. •Monitor Workers' Compensation cases and the Return-To-Work program, including collaborating with the designated providers to ensure that the employees return to work safely with proper work functions for the medical restrictions and assisting in the development and implementation of transitional duty. •Develop and conduct employee and supervisory training programs. •Recommend and coordinate any revisions or changes to policy and procedures as indicated by applicable OSHA and worker's compensation laws and regulations; oversee compliance with internal policies and procedures. •Communicate with claimants, supervisors, and physicians to ascertain the condition and status of injured employees. Ergonomic Program: •Maintain the Ergonomic Program database; track all ergonomic requests and ergonomic equipment. •Engage with employees and their supervisors to fully understand the ergonomic request; coordinate ergonomic requests with employees, supervisors, and vendors. •Coordinate Ergonomic training for staff. ADAAA and FEHA Disability Management: •Manage ADAAA cases; actively engage in the Interactive Process with employees, management team, and medical providers to understand any requested work modifications / accommodations due to a disability. •Analyze restrictions and assist in determining modified duty or light duty assignments. •Ensure all cases are managed and documented in a timely and accurate manner. •Review and update procedures. •Coordinate ADAAA and FEHA training for supervisors. General Administration: •Assist the Risk Manager in the Risk unit with a variety of administrative tasks, including drafting memos, creating announcements and ensuring all files are properly organized. •Participate in the new employee orientation process. •Perform other related duties as assigned. Minimum Qualifications Education and Experience: Education: Possession of a Bachelor's degree from an accredited college or university in Public Administration, Human Resources, Business Administration or related field. AND Experience: The equivalent to two years of full-time professional personnel experience in three of the following areas: classification, compensation, employee relations, recruitment and selection, benefits or training. Substitution: Additional qualifying work experience as described above may substitute for the required education on a year-for-year basis. One year (2080 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units. Desired Qualifications: Certified Leave Management Specialist (CLMS) Certified Professional in Disability Management (CPDM) Experience in ADAAA, FEHA, Workers Compensation, Ergonomic Program, and Health & Safety Knowledge of basic principles, functions and practices of public personnel administration, including organization staffing, classification, compensation and selection; methods and techniques of interviewing; basic job analysis methods and techniques; statistical and research methods; supervision principles and practices; principles, functions and practices of public personnel administration; local, State and Federal laws pertaining to employment law, workers' compensation, State unemployment insurance and labor relations; principles, methods and techniques of position classification, compensation, selection procedure development, interviewing and training; budget techniques and practices; salary administration; and grievance procedures. Ability to perform job analysis, position audits and other research; interpret and explain personnel procedures to employees at all levels and personnel of other organizations; prepare written and oral presentations; maintain the confidence and cooperation of Court officials, employees and the public; interpret and apply employee labor agreements and State and Federal laws pertaining to employment; use a variety of computer office applications; collect, interpret and evaluate a variety of narrative and statistical data; coordinate special projects and programs; identify problems and central issues, select alternatives, and make recommendations; draft procedures, correspondence and narrative and statistical reports; maintain confidentiality of information; exercise discretion; and independent judgment. This position includes a one-year probationary period. Employment is contingent upon successful completion of fingerprint check and the provision of appropriately identifying documents to certify eligibility to work in the United States. Hiring Process The hiring process will include the following components: An initial screening of all application materials receivedincluding a completed application and supplemental questionnaire. A resume does not substitute for completing the application. An incomplete or partial application or supplemental questionnaire will result in disqualification. A review of the completed application and supplemental questionnaire to select the best-qualified candidates for the oral panel interview process. An oral interview that will be weighted as 100% of the candidate's final score. The oral interview may contain situational exercises. The Court reserves the right to change the components of the examination process and may limit the number of candidates invited to the oral interview process to include only the best-qualified candidates should there be a large applicant pool. The application and supplemental questionnaire are used to evaluate the candidate's qualifications. If you are interested in the opportunity, it is recommended that you submit your application and supplemental questionnaire as soon as possible since this recruitment may be closed at any time should the Court receive a sufficient number of qualified applicants. If you require accommodation in the examination process because of disability, please call (510) 891-6021 to discuss. Job Posting End Date May 6, 2024
Apr 16, 2024
Full Time
Salary Range $93,121.60 - $121,180.80 Job Description The Superior Court of California, County of Alameda is accepting applications for the position ofHR Analyst II (Integrated Disability Management Coordinator)within the Human Resources Division. Under direction, this position performs a variety of professional level work focusing on Workers' Compensation Administration, ADAAA and FEHA Disability Coordination andErgonomics Management ; may supervise or act as a lead worker for clerical staff; assists in the administration and management of the personnel programs and performs other related duties as assigned. The Human Resources Analyst IIis the journey-level class of the class series in which incumbents under direction perform a wide variety of professional assignments of increasing difficulty. The position is assigned to the Risk Management Unit in the Human Resources Division. The position is located at the Rene C. Davidson Courthouse in Oakland, California. Example of Duties NOTE: The following are duties performed by employees in this classification; however, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all listed duties. When supporting the Unit, job duties will include: Workers' Compensation Administration: •Coordinate Workers' Compensation program, including providing information to injured employees regarding benefits and procedures; counsel employees, managers, and supervisors on Workers' Compensation procedures, disability management and vocational rehabilitation procedures and State and Federal laws regarding the disabled. •Ensure timely reporting of claims to the 3rd party administrator; request and records substantiating documentation from physicians, departments and witnesses. •Interview claimants, witnesses, supervisors and physicians to ascertain the credibility of claims; respond to requests for authorization for medical treatment and approve payment for such treatment. •Conduct audit and reporting of all lost work time due to the injury. Complete OSHA Form 300 Log for annual postings. •Monitor Workers' Compensation cases and the Return-To-Work program, including collaborating with the designated providers to ensure that the employees return to work safely with proper work functions for the medical restrictions and assisting in the development and implementation of transitional duty. •Develop and conduct employee and supervisory training programs. •Recommend and coordinate any revisions or changes to policy and procedures as indicated by applicable OSHA and worker's compensation laws and regulations; oversee compliance with internal policies and procedures. •Communicate with claimants, supervisors, and physicians to ascertain the condition and status of injured employees. Ergonomic Program: •Maintain the Ergonomic Program database; track all ergonomic requests and ergonomic equipment. •Engage with employees and their supervisors to fully understand the ergonomic request; coordinate ergonomic requests with employees, supervisors, and vendors. •Coordinate Ergonomic training for staff. ADAAA and FEHA Disability Management: •Manage ADAAA cases; actively engage in the Interactive Process with employees, management team, and medical providers to understand any requested work modifications / accommodations due to a disability. •Analyze restrictions and assist in determining modified duty or light duty assignments. •Ensure all cases are managed and documented in a timely and accurate manner. •Review and update procedures. •Coordinate ADAAA and FEHA training for supervisors. General Administration: •Assist the Risk Manager in the Risk unit with a variety of administrative tasks, including drafting memos, creating announcements and ensuring all files are properly organized. •Participate in the new employee orientation process. •Perform other related duties as assigned. Minimum Qualifications Education and Experience: Education: Possession of a Bachelor's degree from an accredited college or university in Public Administration, Human Resources, Business Administration or related field. AND Experience: The equivalent to two years of full-time professional personnel experience in three of the following areas: classification, compensation, employee relations, recruitment and selection, benefits or training. Substitution: Additional qualifying work experience as described above may substitute for the required education on a year-for-year basis. One year (2080 hours) of additional qualifying experience will be considered equivalent to 30 semester units/45 quarter units. Desired Qualifications: Certified Leave Management Specialist (CLMS) Certified Professional in Disability Management (CPDM) Experience in ADAAA, FEHA, Workers Compensation, Ergonomic Program, and Health & Safety Knowledge of basic principles, functions and practices of public personnel administration, including organization staffing, classification, compensation and selection; methods and techniques of interviewing; basic job analysis methods and techniques; statistical and research methods; supervision principles and practices; principles, functions and practices of public personnel administration; local, State and Federal laws pertaining to employment law, workers' compensation, State unemployment insurance and labor relations; principles, methods and techniques of position classification, compensation, selection procedure development, interviewing and training; budget techniques and practices; salary administration; and grievance procedures. Ability to perform job analysis, position audits and other research; interpret and explain personnel procedures to employees at all levels and personnel of other organizations; prepare written and oral presentations; maintain the confidence and cooperation of Court officials, employees and the public; interpret and apply employee labor agreements and State and Federal laws pertaining to employment; use a variety of computer office applications; collect, interpret and evaluate a variety of narrative and statistical data; coordinate special projects and programs; identify problems and central issues, select alternatives, and make recommendations; draft procedures, correspondence and narrative and statistical reports; maintain confidentiality of information; exercise discretion; and independent judgment. This position includes a one-year probationary period. Employment is contingent upon successful completion of fingerprint check and the provision of appropriately identifying documents to certify eligibility to work in the United States. Hiring Process The hiring process will include the following components: An initial screening of all application materials receivedincluding a completed application and supplemental questionnaire. A resume does not substitute for completing the application. An incomplete or partial application or supplemental questionnaire will result in disqualification. A review of the completed application and supplemental questionnaire to select the best-qualified candidates for the oral panel interview process. An oral interview that will be weighted as 100% of the candidate's final score. The oral interview may contain situational exercises. The Court reserves the right to change the components of the examination process and may limit the number of candidates invited to the oral interview process to include only the best-qualified candidates should there be a large applicant pool. The application and supplemental questionnaire are used to evaluate the candidate's qualifications. If you are interested in the opportunity, it is recommended that you submit your application and supplemental questionnaire as soon as possible since this recruitment may be closed at any time should the Court receive a sufficient number of qualified applicants. If you require accommodation in the examination process because of disability, please call (510) 891-6021 to discuss. Job Posting End Date May 6, 2024
SAN BERNARDINO SUPERIOR COURT
San Bernardino, California, United States
Description The San Bernardino Superior Court, County of San Bernardino, seeks a Cybersecurity Analyst. Are you passionate about safeguarding digital infrastructures from cyber threats? Join our dynamic team as a cybersecurity analyst , where you will tackle cutting-edge challenges and protect our organization's invaluable assets against evolving cyber threats. Salary Update Effective the first full pay period on October 2024, the salary range will increase by 3% ; an approximate bi-weekly range from $3,834-$4,899. Benefit Highlights VIEW THE 2024 BENEFITS GUIDE (Download PDF reader) . Telework/On-Site Opportunity After completing the probationary period, the position is eligible for a combination of telework and on-site work assignments OR an alternative (9/80) schedule. Telework must be completed from a pre-designated home-based location within the State of California, and employees may be required to report on-site to address business needs. Telework is at the Court's sole discretion and may be rescinded immediately, without prior notice, based on the needs of the San Bernardino County Superior Court. About the Position Under general supervision, leads and participates in the work of other employees engaged in administering, integrating, monitoring, tuning and upgrading assigned server platforms and operating systems for optimal performance, ensuring the integration of network, platform and application structures. An Infrastructure Analyst III analyzes and identifies enterprise technology solutions to meet court-wide business requirements; assesses network systems, hardware, and/or software for security vulnerabilities; participates in or leading the implementation of risk remediation efforts; assesses the output of tests and scans to develop corrective action plans; leads incident response functions; recommends cybersecurity policies and procedures to senior leadership; develops implementation strategies and coordinates with vendors and users; leads technology- related project teams; and performs related duties as assigned. Distinguishing Characteristics: Infrastructure Analyst III is the advanced professional skill level and working lead class in the Infrastructure Analyst series. Incumbents independently perform advanced, complex network system cybersecurity, administration functions, including researching, analyzing, planning, coordinating and implementing new releases, upgrades or changes to network, operating, or database systems to ensure reliable operations, connectivity, security and functionality. In addition to performing the full range of journey-level skilled duties, incumbents serve as the working lead person of technology professionals and technicians and perform the more complex duties in project management, plus oversee the work and provide training and guidance to employees. Employees in this class typically report to an Information Technology Director, Manager or Supervisor and provide lead work direction and guidance to Infrastructure Analysts and Systems Technicians assigned to infrastructure or applications. Incumbents work with limited supervision and exercise independent judgment to ensure employees complete assigned tasks and responsibilities within a broad framework of established policies, procedures and objectives. Infrastructure Analyst III is distinguished from Information Technology Supervisor in that incumbents in the former class are not full supervisors. The official classification is Infrastructure Analyst III; VIEW THE FU LL JOB DESCRIPTION . Essential Functions Leads, provides work guidance and direction, and participates in the work of unit members; participates in scheduling, assigning and monitoring work of other employees for completeness, accuracy and conformance with Court/departmental standards; provides information, instruction and training on work processes, proper uses of equipment and safe work practices; provides input to supervisor on employee work performance and behaviors; estimates personnel, equipment and material requirements for assigned jobs; may order work materials and supplies; assists in ensuring a fair and open work environment in accordance with the Court's commitment to teamwork, mutual trust and respect.Leads installations of security measures and operating software to protect systems and information infrastructure.Monitors computer networks for security issues and suspicious activities.Reports and investigates security breached and cybersecurity incidents.Educates staff and recommends security measures, including protocols, policies and procedures to senior leadership.Interprets and analyzes test results to create and implement corrective measures.Monitoring and threat detection, utilizing a variety of security tools, techniques, and log analysis.Vulnerability and patch management.Administrating of cybersecurity awareness training and phishing campaigns.Incident response and investigation; leading response and investigation efforts and working closely with other IT teams, vendors, and statewide partners to analyze and remediate the issue.Policy development and implementation.Risk management, governance and compliance.Performs complex systems administration functions for multiple enterprise server platforms and operating systems; installs, configures and maintains servers and operating system software, hardware and devices; installs, configures, tests and implements system monitoring and management software tools; installs and tests operating system patches, releases, upgrades and fixes; develops and maintains scripts to automate complex system maintenance tasks, service packs and patches.Serves as a lead cybersecurity administrator for the Court's infrastructure, with responsibility for assigned major systems; participates in the evaluation and recommendation of new releases, upgrades and changes to the overall network infrastructure; identifies, develops, submits and implements project plans to improve network reliability, security and efficiency; participates in and makes recommendations regarding new systems, vendor services and contracting; participates in conducting network capacity analysis and long-term planning.Participates in the development of statements of work for RFPs; participates in evaluating vendor solutions; coordinates Court review of vendor deliverables for accuracy and completeness, ensuring that Court needs and requirements have been met.Establishes and maintains testing environments to ensure new releases and enhancements are ready for production; with Information Technology Leadership , ensures effective integration, operation and concurrent connectivity of multiple platforms and networks; serves as project leader or team member on multi-platform/network systems installations; participates in the development and implementation of network standards and procedures.Serves as a central point of coordination with departments on significant application/hardware problems and change request issues that require assignment of resources that extend beyond Help Desk response standards; represents the department on committees and teams for major Court-wide projects and prepares analysis, reports and recommendations on such projects.Prepares a variety of work reports and records; attends meetings; gathers, reviews and analyzes operational data and performance reports to ensure Court and department goals, objectives and standards are being met; represents the department in meetings with other departments.May provide leadership/direction to other Information Technology staff beyond the infrastructure section.Performs other duties as assigned. Minimum Qualifications Graduation from an accredited four-year college or university with a major in management information systems, cybersecurity, computer science or a closely related field, and at least five (5) years of progressively responsible experience in systems, cybersecurity or network administration; or an equivalent combination of education, training and experience. Experience in a state court system is preferred. Certification as CISSP, CCSP, CCISA, CRISC, CEH, CCNA or a related certification is highly desirable. Knowledge of: Operating system architectures, characteristics, components and commands applicable to enterprise information systems and multiple platform operating systems in both physical and virtual environments; Information security and risk assessment; Information Technology compliance; Supporting users remotely and onsite at multiple sites, in an enterprise environment; Experience in applying cybersecurity fundamentals; Network architectures and theory and principles of network design and integration, including topologies and protocols; Principles, practices and methods of systems administration and maintenance, including configuration, performance tuning and diagnostic tools; Methods and techniques for performing connectivity testing and troubleshooting, including the uses of diagnostic tools and equipment; Internet/intranet technologies and design concepts and techniques, including router and firewall configuration; Principles and practices of disaster recovery and incident response; Enterprise-level security management, installation and configuration of antivirus software; Database management systems and software, including architectures, diagnostic tools, commands and utilities; Tools and utilities used in monitoring and tuning systems, database and application performance; Systems integration design concepts and practices; Enterprise-level LAN and WLAN operation; Project management tools and techniques; Court policies, procedures and practices regarding computer hardware, software and data security; Safety policies, practices, equipment and supplies applicable to the work; Applicable federal and state laws, rules and regulations; Basic principles and practices of employee supervision; Sound business communications; Court Personnel Plan policies and labor contract provisions. Resumes will not be accepted in lieu of the required application and supplemental questions. Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all pertinent work experience. When listing court experience, please include the dates and classification of each position held if there is more than one. Selection Process Applications will be reviewed to identify candidates with minimum qualifications and/or desirables. Only those who meet the minimum qualifications and desirables (if applicable) will proceed to the next step in the recruitment process.Candidates' supplemental question responses may be evaluated and ranked. Depending on the number of applications, assessments and/or screening interviews may be conducted. Candidates who are successful in step 2 will be placed on the eligible list and may be considered for interview. Placement on the eligible list does not guarantee an interview or employment. All candidates will be notified of their status via email at each process step. Additional steps in the selection process will include a background check and a reference check. REASONABLE ACCOMMODATIONS: The Superior Court of California, County of San Bernardino, is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Office at (909) 521-3700 or via email at Careers@sb-court.org . Individuals with hearing and/or speech impairments may also contact the recruiter for this position through the use of the California Relay Service by dialing 711. Physical Characteristics The physical and mental demands described in the job description are representative of those that employees must meet to perform the essential functions of this class successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $50,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. ADMINISTRATIVE LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. Additional Benefits TUITION BENEFIT: Employees with at least twelve (12) months of Court service will be allowed a maximum of $600.00 each fiscal year. These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: 5/5/2024 11:59 PM Pacific
Apr 13, 2024
Full Time
Description The San Bernardino Superior Court, County of San Bernardino, seeks a Cybersecurity Analyst. Are you passionate about safeguarding digital infrastructures from cyber threats? Join our dynamic team as a cybersecurity analyst , where you will tackle cutting-edge challenges and protect our organization's invaluable assets against evolving cyber threats. Salary Update Effective the first full pay period on October 2024, the salary range will increase by 3% ; an approximate bi-weekly range from $3,834-$4,899. Benefit Highlights VIEW THE 2024 BENEFITS GUIDE (Download PDF reader) . Telework/On-Site Opportunity After completing the probationary period, the position is eligible for a combination of telework and on-site work assignments OR an alternative (9/80) schedule. Telework must be completed from a pre-designated home-based location within the State of California, and employees may be required to report on-site to address business needs. Telework is at the Court's sole discretion and may be rescinded immediately, without prior notice, based on the needs of the San Bernardino County Superior Court. About the Position Under general supervision, leads and participates in the work of other employees engaged in administering, integrating, monitoring, tuning and upgrading assigned server platforms and operating systems for optimal performance, ensuring the integration of network, platform and application structures. An Infrastructure Analyst III analyzes and identifies enterprise technology solutions to meet court-wide business requirements; assesses network systems, hardware, and/or software for security vulnerabilities; participates in or leading the implementation of risk remediation efforts; assesses the output of tests and scans to develop corrective action plans; leads incident response functions; recommends cybersecurity policies and procedures to senior leadership; develops implementation strategies and coordinates with vendors and users; leads technology- related project teams; and performs related duties as assigned. Distinguishing Characteristics: Infrastructure Analyst III is the advanced professional skill level and working lead class in the Infrastructure Analyst series. Incumbents independently perform advanced, complex network system cybersecurity, administration functions, including researching, analyzing, planning, coordinating and implementing new releases, upgrades or changes to network, operating, or database systems to ensure reliable operations, connectivity, security and functionality. In addition to performing the full range of journey-level skilled duties, incumbents serve as the working lead person of technology professionals and technicians and perform the more complex duties in project management, plus oversee the work and provide training and guidance to employees. Employees in this class typically report to an Information Technology Director, Manager or Supervisor and provide lead work direction and guidance to Infrastructure Analysts and Systems Technicians assigned to infrastructure or applications. Incumbents work with limited supervision and exercise independent judgment to ensure employees complete assigned tasks and responsibilities within a broad framework of established policies, procedures and objectives. Infrastructure Analyst III is distinguished from Information Technology Supervisor in that incumbents in the former class are not full supervisors. The official classification is Infrastructure Analyst III; VIEW THE FU LL JOB DESCRIPTION . Essential Functions Leads, provides work guidance and direction, and participates in the work of unit members; participates in scheduling, assigning and monitoring work of other employees for completeness, accuracy and conformance with Court/departmental standards; provides information, instruction and training on work processes, proper uses of equipment and safe work practices; provides input to supervisor on employee work performance and behaviors; estimates personnel, equipment and material requirements for assigned jobs; may order work materials and supplies; assists in ensuring a fair and open work environment in accordance with the Court's commitment to teamwork, mutual trust and respect.Leads installations of security measures and operating software to protect systems and information infrastructure.Monitors computer networks for security issues and suspicious activities.Reports and investigates security breached and cybersecurity incidents.Educates staff and recommends security measures, including protocols, policies and procedures to senior leadership.Interprets and analyzes test results to create and implement corrective measures.Monitoring and threat detection, utilizing a variety of security tools, techniques, and log analysis.Vulnerability and patch management.Administrating of cybersecurity awareness training and phishing campaigns.Incident response and investigation; leading response and investigation efforts and working closely with other IT teams, vendors, and statewide partners to analyze and remediate the issue.Policy development and implementation.Risk management, governance and compliance.Performs complex systems administration functions for multiple enterprise server platforms and operating systems; installs, configures and maintains servers and operating system software, hardware and devices; installs, configures, tests and implements system monitoring and management software tools; installs and tests operating system patches, releases, upgrades and fixes; develops and maintains scripts to automate complex system maintenance tasks, service packs and patches.Serves as a lead cybersecurity administrator for the Court's infrastructure, with responsibility for assigned major systems; participates in the evaluation and recommendation of new releases, upgrades and changes to the overall network infrastructure; identifies, develops, submits and implements project plans to improve network reliability, security and efficiency; participates in and makes recommendations regarding new systems, vendor services and contracting; participates in conducting network capacity analysis and long-term planning.Participates in the development of statements of work for RFPs; participates in evaluating vendor solutions; coordinates Court review of vendor deliverables for accuracy and completeness, ensuring that Court needs and requirements have been met.Establishes and maintains testing environments to ensure new releases and enhancements are ready for production; with Information Technology Leadership , ensures effective integration, operation and concurrent connectivity of multiple platforms and networks; serves as project leader or team member on multi-platform/network systems installations; participates in the development and implementation of network standards and procedures.Serves as a central point of coordination with departments on significant application/hardware problems and change request issues that require assignment of resources that extend beyond Help Desk response standards; represents the department on committees and teams for major Court-wide projects and prepares analysis, reports and recommendations on such projects.Prepares a variety of work reports and records; attends meetings; gathers, reviews and analyzes operational data and performance reports to ensure Court and department goals, objectives and standards are being met; represents the department in meetings with other departments.May provide leadership/direction to other Information Technology staff beyond the infrastructure section.Performs other duties as assigned. Minimum Qualifications Graduation from an accredited four-year college or university with a major in management information systems, cybersecurity, computer science or a closely related field, and at least five (5) years of progressively responsible experience in systems, cybersecurity or network administration; or an equivalent combination of education, training and experience. Experience in a state court system is preferred. Certification as CISSP, CCSP, CCISA, CRISC, CEH, CCNA or a related certification is highly desirable. Knowledge of: Operating system architectures, characteristics, components and commands applicable to enterprise information systems and multiple platform operating systems in both physical and virtual environments; Information security and risk assessment; Information Technology compliance; Supporting users remotely and onsite at multiple sites, in an enterprise environment; Experience in applying cybersecurity fundamentals; Network architectures and theory and principles of network design and integration, including topologies and protocols; Principles, practices and methods of systems administration and maintenance, including configuration, performance tuning and diagnostic tools; Methods and techniques for performing connectivity testing and troubleshooting, including the uses of diagnostic tools and equipment; Internet/intranet technologies and design concepts and techniques, including router and firewall configuration; Principles and practices of disaster recovery and incident response; Enterprise-level security management, installation and configuration of antivirus software; Database management systems and software, including architectures, diagnostic tools, commands and utilities; Tools and utilities used in monitoring and tuning systems, database and application performance; Systems integration design concepts and practices; Enterprise-level LAN and WLAN operation; Project management tools and techniques; Court policies, procedures and practices regarding computer hardware, software and data security; Safety policies, practices, equipment and supplies applicable to the work; Applicable federal and state laws, rules and regulations; Basic principles and practices of employee supervision; Sound business communications; Court Personnel Plan policies and labor contract provisions. Resumes will not be accepted in lieu of the required application and supplemental questions. Human Resources will review applications to identify candidates who meet the minimum qualifications; therefore, it is to your benefit to include all pertinent work experience. When listing court experience, please include the dates and classification of each position held if there is more than one. Selection Process Applications will be reviewed to identify candidates with minimum qualifications and/or desirables. Only those who meet the minimum qualifications and desirables (if applicable) will proceed to the next step in the recruitment process.Candidates' supplemental question responses may be evaluated and ranked. Depending on the number of applications, assessments and/or screening interviews may be conducted. Candidates who are successful in step 2 will be placed on the eligible list and may be considered for interview. Placement on the eligible list does not guarantee an interview or employment. All candidates will be notified of their status via email at each process step. Additional steps in the selection process will include a background check and a reference check. REASONABLE ACCOMMODATIONS: The Superior Court of California, County of San Bernardino, is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and the Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process may contact the Human Resources Office at (909) 521-3700 or via email at Careers@sb-court.org . Individuals with hearing and/or speech impairments may also contact the recruiter for this position through the use of the California Relay Service by dialing 711. Physical Characteristics The physical and mental demands described in the job description are representative of those that employees must meet to perform the essential functions of this class successfully. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. The Superior Court of California, County of San Bernardino is an Equal Opportunity Employer- M/F/D/V. SUPERIOR COURT OF CALIFORNIA COUNTY OF SAN BERNARDINO BENEFITS SUMMARY The San Bernardino Superior Court offers a range of benefit programs for employees and their eligible dependents. These include medical, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked.A summary of benefits is provided below. Health and Welfare Benefits MEDICAL: The Court offers a variety of comprehensive health plan options to fit individual employee needs. The Court contributes up to $200.00 in benefit plan dollars each pay period to help full-time employees pay for health premiums. In addition, the health plan subsidy the court contributes toward the employee cost is 57% of lowest cost HMO plan based on level of coverage. DENTAL: The dental subsidy is equivalent to 100% of the employee only DPPO coverage plan (but not less than twenty dollars {$20.00} per pay period.) VISION: Court-paid plan for employees. No co-pay/deductible for eye exams; frames and standard lenses or contact lenses (in lieu of standard lenses) every twelve (12) months. SHORT-TERM DISABILITY: Court-paid benefit that provides partial income replacement in the event that an employee is unable to work due to a non-work related disability. LIFE INSURANCE: Court-paid basic life insurance benefit of $50,000. Additional supplemental life and AD&D insurance benefits may be purchased voluntarily. MEDICAL REIMBURSEMENT ACCOUNT: Flexible Spending Account (FSA) that helps participating employees lower their taxable income. Under this plan, employees elect to set aside pre-tax money each pay period to pay for eligible out-of-pocket medical expenses for themselves and their eligible dependents that are not paid by insurance or reimbursed by any other benefit plan. DEPENDENT CARE ASSISTANCE PLAN: This is a type of Flexible Spending Account (FSA) that helps participating eligible employees lower their taxable income. Under this plan, employees may set aside pre-tax dollars to pay for qualified childcare or dependent care expenses that are necessary for the employee and/or spouse to continue working. Leave Allowances VACATION: After completion of the requisite hours of continuous service (based on the bargaining unit), employees are eligible to use accrued vacation allowance. Depending on length of service, employees may accrue from 80 to 160 hours annually. ADMINISTRATIVE LEAVE: Forty (40) hours of additional leave to be used during the calendar year, prorated depending on start date. HOLIDAY: Fourteen (14) paid recognized holidays and the accrual of two (2) floating holidays annually. SICK LEAVE: Employees in regular positions accrue approximately 3.39 hours of sick leave per pay period to use during instances of authorized absence due to illness, injury, or medically related appointments. BEREAVEMENT LEAVE: ALL employees are eligible to receive a maximum of thirty-two (32) hours of paid leave per occurrence for bereavement leave due to the death of a person in the immediate family. Retirement and Deferred Compensation Plans RETIREMENT: The Court is a 1937 Act employer. More detailed information may be found by contacting SBCERA at (909) 885-7980 or toll-free at 1-877-722-3721 or by visiting the website at San Bernardino County Retirement Association. The Court does not pay into the Social Security system; however, it does contribute to Medicare. Retirement benefits subject to change. DEFERRED COMPENSATION: Employees are eligible to participate in the Court's 457 Deferred Compensation Plan. This is the supplemental retirement plan that permits employees to defer a certain portion of their pre or post tax salary, within certain Internal Revenue Service (IRS) limits, to an account maintained by an investment service provider. Participating employees in the pre-tax option postpone paying taxes on the deferred portion of their income. Additional Benefits TUITION BENEFIT: Employees with at least twelve (12) months of Court service will be allowed a maximum of $600.00 each fiscal year. These monies may be used for job related education or career development, book fees or to reimburse membership dues in professional organizations. CAR ALLOWANCE: Use of Court Vehicle. COMMUTER SERVICES: This program assists with providing information on carpools, rideshare matching, and public transportation options. The Court offers incentives for employees eligible to participating in Ridesharing activities. FLEXIBLE WORK SCHEDULE: The Court recognizes the importance of work/life balance. Employees may request alternative work scheduling or flexible work schedules when classifications meet the requirements. The Human Resources Department reserves the right to modify the benefit programs in accordance with the Personnel Rules and Regulations. Closing Date/Time: 5/5/2024 11:59 PM Pacific
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field. Experience may substitute for education for up to four (4) years. Graduation with a Master’s degree from an accredited college or university in a related field may substitute for two (2) years of experience. Licenses and Certifications Required: None. Notes to Applicants Austin Energy (AE) seeks an IT Enterprise Business Systems Analyst to research, analyze, and document effective business applications and requirements in support of business-oriented information technology implementations, under moderate supervision. The IT Enterprise BSA shall lead IT business solution analysis through a Technology Delivery process that focuses on strategic alignment with enterprise and/or departmental objectives. This position proactively initiates, plans, leads, and provides consultation on analytical and creative strategies to resolve business and technical issues and gaps confronting management in the area of planning and implementing technology solutions. This position reports to the Technology Project Management Officer of the Business Operations Liaison Team ( BOLT ). IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. TRAVEL : If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. HYBRID TELEWORK SCHEDULE : Effective November 17, 2023 - IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department. Pay Range Commensurate Hours Work Schedule Notes: Monday - Friday 8:00 a.m. to 5:00 p.m. - 40 Hour Work Week. Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 05/06/2024 Type of Posting Reserved for City Employees Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Preferred Qualifications: Strong experience eliciting business and technical requirements for SaaS software implementations. Strong experience conducting public RFI (Request for Information) solicitations. Strong experience with Business Process Mapping. Strong experience managing initiatives with Microsoft Project, Microsoft Visio, and using Microsoft Office 365 or related tools. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Devises and recommends appropriate business and process solutions and serve as a change champion. Serves as a subject matter expert for analytical support to solve business problems, assess effectiveness and necessity, and use tools such process maps, diagrams, strategy maps, etc. Gathers business, technical and functional requirements and designs algorithms for optimization and automation. Provides support in implementation, user testing, and quality efforts. Maintains relationships with business partners and analyzes and reviews documented business requirements. Works with City IT project teams to communicate business priorities, translate business requirements into technical requirements and identify appropriate solutions. Facilitates regular requirement gathering and design sessions with the user community and communicates expectations to the appropriate team. Negotiates innovative business solutions that satisfy customer needs, are consistent with architectural guidelines, and conform to security standards. Assesses the impact of proposed solutions, facilitate deployments and minimize disruption to services. Documents user manuals to describe application installation and operating procedures. Coordinates project resources and ensures business projects are delivered on time and within budget. Provides consultative support on business-led technology initiatives. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of development, databases, and operating systems. Knowledge of system engineering, object-oriented design, information risk and security guidelines, and architecture standards. Knowledge of various software development lifecycles (e.g., Agile, Waterfall, etc.), modeling techniques, such as unified modeling language, and various techniques to elicit business requirements. Ability to rapidly acquire new information and new skills, and a desire to do so. Ability to work in a dynamic, varied, and fast-paced environment and influence and question stakeholders and partners across teams. Ability to adapt quickly to new technologies and changing business requirements and troubleshoot problems that may arise in work products. Ability to work across teams and drive decisions based on understanding of trade-offs. Ability to apply active listening and collaboration skills to effectively engage both technical and non-technical stakeholders to achieve target outcomes. Ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing. Ability to negotiate and resolve conflicts. Ability to influence others using analytics and compelling storytelling. Skill in project management, requirements gathering, problem solving, analytics, prioritization and presentations. Skill in effectively coaching and influencing others and supports associates throughout their career growth. Skill in decision-making skills and proven ability to weigh relative costs vs. benefits. Skill in analytics, close attention to detail and advanced skills supported by strong experience using MS Office applications: Excel, Word and PowerPoint, for presentation, organization and analysis. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field. Experience may substitute for education for up to 4 years; and Master's Degree in a related field may substitute for two (2) years of experience. Do you meet these qualifications? Yes No * Are you currently an employee of the City of Austin? Yes No * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) * Do you have experience developing, posting, and reviewing responses to public RFI (Request for Information) solicitations? Yes No * Describe your experience developing, posting, and reviewing responses to public RFI (Request for Information) solicitations. (Open Ended Question) * Do you have experience utilizing Business Analysis tools and techniques to support IT projects? Yes No * Describe how you use Business Analysis tools and techniques to support IT projects and list the employer where you gained this experience. (Open Ended Question) * Describe your experience with Business Process Mapping in support of IT projects and list the employer where you gained this experience. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
Apr 18, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field. Experience may substitute for education for up to four (4) years. Graduation with a Master’s degree from an accredited college or university in a related field may substitute for two (2) years of experience. Licenses and Certifications Required: None. Notes to Applicants Austin Energy (AE) seeks an IT Enterprise Business Systems Analyst to research, analyze, and document effective business applications and requirements in support of business-oriented information technology implementations, under moderate supervision. The IT Enterprise BSA shall lead IT business solution analysis through a Technology Delivery process that focuses on strategic alignment with enterprise and/or departmental objectives. This position proactively initiates, plans, leads, and provides consultation on analytical and creative strategies to resolve business and technical issues and gaps confronting management in the area of planning and implementing technology solutions. This position reports to the Technology Project Management Officer of the Business Operations Liaison Team ( BOLT ). IMPORTANT INFORMATION : Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. WHEN COMPLETING THE CITY OF AUSTIN APPLICATION : The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure that your application is a reflection of your entire work history. A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted, and a resume alone will not be accepted in lieu of a complete online application. The responses to the supplemental questions must reference the employment history listed in the employment history section. Once the requisition has closed, the application cannot be changed to update work history, supplemental questions, or any other information. We reserve the right to verify high school and college education for top candidate(s). If you have any questions regarding your City of Austin employment application, please use the official website of the City of Austin as reference. www.austintexas.gov. VETERAN INTERVIEW PREFERENCE : Military/Veterans must provide a copy of their DD214 verifying honorable discharge, at the time of initial interview to receive military/veteran interview preference. CRIMINAL HISTORY BACKGROUND CHECK : This position requires a criminal background investigation. FAIR LABOR STANDARDS ACT : This position is classified as EXEMPT and may require to work additional hours outside of the normal schedule to include nights, weekends, and /or holidays. TRAVEL : If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. HYBRID TELEWORK SCHEDULE : Effective November 17, 2023 - IT positions are eligible for an 80-100% telework schedule subject to the business needs of the department. Pay Range Commensurate Hours Work Schedule Notes: Monday - Friday 8:00 a.m. to 5:00 p.m. - 40 Hour Work Week. Additional work hours may be required to support the 24-hour Utility operations, which may include evenings, weekends, holidays, inclement weather and emergency closures. Job Close Date 05/06/2024 Type of Posting Reserved for City Employees Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Technical Location 4815 Mueller Blvd, Austin TX 78723; Hybrid Preferred Qualifications Preferred Qualifications: Strong experience eliciting business and technical requirements for SaaS software implementations. Strong experience conducting public RFI (Request for Information) solicitations. Strong experience with Business Process Mapping. Strong experience managing initiatives with Microsoft Project, Microsoft Visio, and using Microsoft Office 365 or related tools. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Devises and recommends appropriate business and process solutions and serve as a change champion. Serves as a subject matter expert for analytical support to solve business problems, assess effectiveness and necessity, and use tools such process maps, diagrams, strategy maps, etc. Gathers business, technical and functional requirements and designs algorithms for optimization and automation. Provides support in implementation, user testing, and quality efforts. Maintains relationships with business partners and analyzes and reviews documented business requirements. Works with City IT project teams to communicate business priorities, translate business requirements into technical requirements and identify appropriate solutions. Facilitates regular requirement gathering and design sessions with the user community and communicates expectations to the appropriate team. Negotiates innovative business solutions that satisfy customer needs, are consistent with architectural guidelines, and conform to security standards. Assesses the impact of proposed solutions, facilitate deployments and minimize disruption to services. Documents user manuals to describe application installation and operating procedures. Coordinates project resources and ensures business projects are delivered on time and within budget. Provides consultative support on business-led technology initiatives. Responsibilities- Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of development, databases, and operating systems. Knowledge of system engineering, object-oriented design, information risk and security guidelines, and architecture standards. Knowledge of various software development lifecycles (e.g., Agile, Waterfall, etc.), modeling techniques, such as unified modeling language, and various techniques to elicit business requirements. Ability to rapidly acquire new information and new skills, and a desire to do so. Ability to work in a dynamic, varied, and fast-paced environment and influence and question stakeholders and partners across teams. Ability to adapt quickly to new technologies and changing business requirements and troubleshoot problems that may arise in work products. Ability to work across teams and drive decisions based on understanding of trade-offs. Ability to apply active listening and collaboration skills to effectively engage both technical and non-technical stakeholders to achieve target outcomes. Ability to communicate complex technical information in a condensed manner to various stakeholders verbally and in writing. Ability to negotiate and resolve conflicts. Ability to influence others using analytics and compelling storytelling. Skill in project management, requirements gathering, problem solving, analytics, prioritization and presentations. Skill in effectively coaching and influencing others and supports associates throughout their career growth. Skill in decision-making skills and proven ability to weigh relative costs vs. benefits. Skill in analytics, close attention to detail and advanced skills supported by strong experience using MS Office applications: Excel, Word and PowerPoint, for presentation, organization and analysis. Ability to adhere to required compliance to all change management policies and procedures. Ability to adhere to required compliance to all information security policies and procedures. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA The City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job, plus six (6) years of experience in a related field. Experience may substitute for education for up to 4 years; and Master's Degree in a related field may substitute for two (2) years of experience. Do you meet these qualifications? Yes No * Are you currently an employee of the City of Austin? Yes No * Please describe how your education and experience 1) meet the minimum qualifications and 2) relate to this position. (Open Ended Question) * Do you have experience developing, posting, and reviewing responses to public RFI (Request for Information) solicitations? Yes No * Describe your experience developing, posting, and reviewing responses to public RFI (Request for Information) solicitations. (Open Ended Question) * Do you have experience utilizing Business Analysis tools and techniques to support IT projects? Yes No * Describe how you use Business Analysis tools and techniques to support IT projects and list the employer where you gained this experience. (Open Ended Question) * Describe your experience with Business Process Mapping in support of IT projects and list the employer where you gained this experience. (Open Ended Question) * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful Criminal Background Investigation (CBI) to be hired. I acknowledge and understand this position requires a Criminal Background Investigation (CBI). * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Licenses or Certifications: None. Notes to Applicants Position Overview: The IT Business System Analyst Sr. will be responsible for assisting with the My ATX Water program including managing project related processes and program maintenance. The person in this role with be responsible for extensive data management and analysis. This role will be responsible for coordinating with the project contractors and holding them accountable to AW expectations. This role will work closely with internal customers, external customers, and contractors. Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Please include contact information from previous employers. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A resume is required but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications. Incomplete applications will not be considered. If you are selected to interview: Your skill level in some of the competency areas for this job will be assessed through an analytical presentation assessment during the interview. If you are selected for hire: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $37.14 - $47.35 Hours 8:00 a.m. - 5:00 p.m. Monday-Friday, with flexibility. (Hybrid) Other hours as business needs require. Job Close Date 05/08/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Glen Bell - 3907 S. Industrial Dr., Austin, TX Preferred Qualifications Experience managing or working with data analytics programs Experience performing business analysis, developing scope and identification of requirements, and testing for a variety of software and Business Intelligence development projects including highly complex enterprise-wide projects to ensure division business needs are understood and acceptable to all impacted areas Ability to pull and analyze data from large complex database systems using Business Intelligence systems, and integrated technologies for developing specialized reports and dashboards, monitoring data quality and identifying anomalies, reviewing and developing process improvements, and providing user training Experience with writing and executing complex SQL queries to extract data from a variety of data sources Experience leading cross-functional teams through project delivery, and ongoing operation, maintenance and field support Experience using statistical methods and analysis approaches Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals 2. Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions 3. Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors 4. Develop statement of work for use in requests for proposals 5. Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems 6. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems 7. Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions 8. Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts 9. Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization 10. Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures • Knowledge of legacy and web-based systems interfaces • Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts • Knowledge of cost-benefit analysis and total cost of ownership modeling • Skill in performing requirements development, process modeling, reporting and project management tools • Skill in developing process models and data flow diagrams using industry-standard modeling techniques • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to define, analyze, and find solutions for difficult or complex problems • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Do you meet this requirement? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * How many years' experience do you have managing or working with a data analytics program? 0 - 2 years 2 - 4 years 5 - 6 years 7+ years * How many years' experience do you have performing business analysis, identification of requirements, and testing for a variety of software and Business Intelligence development projects including highly complex enterprise-wide projects. 0 - 2 years 3 - 4 years 5 - 6 years 7+ years * How many years' experience do you have in development, business user support, and design of reports and dashboards for supporting business analysis. 0 - 2 years 3 - 4 years 5 - 6 years 7+ years * How many years of professional experience do you have developing scope and detailed requirements documents to ensure division business needs are understood and acceptable to all impacted areas? Less than 3 years 3-5 years 5-7 years 7+ years * How many years of experience do you have with writing and executing complex SQL queries to extract data from a variety of data sources. 0 - 2 years 3 - 4 years 5 - 6 years 7+ years * How many years of experience do you have leading teams through Business Intelligence integration, project delivery, and on-going operation and maintenance? Less than 3 years 3-5 years 5-7 years 7+ years * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
Apr 25, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Licenses or Certifications: None. Notes to Applicants Position Overview: The IT Business System Analyst Sr. will be responsible for assisting with the My ATX Water program including managing project related processes and program maintenance. The person in this role with be responsible for extensive data management and analysis. This role will be responsible for coordinating with the project contractors and holding them accountable to AW expectations. This role will work closely with internal customers, external customers, and contractors. Working with Austin Water provides a number of benefits including medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. When completing the City of Austin employment application: Please be sure to detail on the application all previous employment that you wish to be considered as part of your qualifications. Please include contact information from previous employers. A detailed, complete employment application is required. It helps us to better evaluate your qualifications and will be used to determine salary if you are selected for this position. Be sure to provide job title and employment dates for all jobs you wish to be considered. A resume is required but will not substitute for a complete employment application. Please do not use the phrase “see resume” or refer to other documents to complete your application. Do not leave the “Duties and Responsibilities” sections blank. These will be considered incomplete applications. Incomplete applications will not be considered. If you are selected to interview: Your skill level in some of the competency areas for this job will be assessed through an analytical presentation assessment during the interview. If you are selected for hire: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) is required. You must provide proof of education from an accredited organization or institution. You must also provide proof of your professional licenses or certifications. If you are in the military or are a military veteran, you will need to provide a copy of the Member 4 page of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Effective October 1, 2014, all Austin Water worksite locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any AW worksite - including construction sites, parking lot, garage or in any personal vehicle located on the premises. Pay Range $37.14 - $47.35 Hours 8:00 a.m. - 5:00 p.m. Monday-Friday, with flexibility. (Hybrid) Other hours as business needs require. Job Close Date 05/08/2024 Type of Posting External Department Austin Water Utility Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location Glen Bell - 3907 S. Industrial Dr., Austin, TX Preferred Qualifications Experience managing or working with data analytics programs Experience performing business analysis, developing scope and identification of requirements, and testing for a variety of software and Business Intelligence development projects including highly complex enterprise-wide projects to ensure division business needs are understood and acceptable to all impacted areas Ability to pull and analyze data from large complex database systems using Business Intelligence systems, and integrated technologies for developing specialized reports and dashboards, monitoring data quality and identifying anomalies, reviewing and developing process improvements, and providing user training Experience with writing and executing complex SQL queries to extract data from a variety of data sources Experience leading cross-functional teams through project delivery, and ongoing operation, maintenance and field support Experience using statistical methods and analysis approaches Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals 2. Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions 3. Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors 4. Develop statement of work for use in requests for proposals 5. Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems 6. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems 7. Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions 8. Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts 9. Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization 10. Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures • Knowledge of legacy and web-based systems interfaces • Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts • Knowledge of cost-benefit analysis and total cost of ownership modeling • Skill in performing requirements development, process modeling, reporting and project management tools • Skill in developing process models and data flow diagrams using industry-standard modeling techniques • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to define, analyze, and find solutions for difficult or complex problems • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications of this position are graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Do you meet this requirement? Yes No * This position requires a criminal background investigation (CBI). By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Investigation. * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * How many years' experience do you have managing or working with a data analytics program? 0 - 2 years 2 - 4 years 5 - 6 years 7+ years * How many years' experience do you have performing business analysis, identification of requirements, and testing for a variety of software and Business Intelligence development projects including highly complex enterprise-wide projects. 0 - 2 years 3 - 4 years 5 - 6 years 7+ years * How many years' experience do you have in development, business user support, and design of reports and dashboards for supporting business analysis. 0 - 2 years 3 - 4 years 5 - 6 years 7+ years * How many years of professional experience do you have developing scope and detailed requirements documents to ensure division business needs are understood and acceptable to all impacted areas? Less than 3 years 3-5 years 5-7 years 7+ years * How many years of experience do you have with writing and executing complex SQL queries to extract data from a variety of data sources. 0 - 2 years 3 - 4 years 5 - 6 years 7+ years * How many years of experience do you have leading teams through Business Intelligence integration, project delivery, and on-going operation and maintenance? Less than 3 years 3-5 years 5-7 years 7+ years * Were you referred to this opportunity by an Austin Water employee? If yes, please provide the employee’s full name. (Open Ended Question) Optional & Required Documents Required Documents Cover Letter Resume Optional Documents
WAKE COUNTY, NC
Raleigh, North Carolina, United States
This position is eligible for a tiered sign-on bonus up to $5,000. What You'll Be Doing Do you have experience in multi-line insurance claims management? If so, the Wake County Attorney's Office is seeking results driven applicants to serve as our next Insurance Claims Analyst. The County’s Risk Management program is managed between four core departments: County Attorney’s Office, Finance, General Services Administration, and Human Resources. This position resides in the County Attorney’s Office and reports to the County Attorney/Risk Manager. Primary Duties: Investigate, analyze and determine the extent of the county's liability for accidents, incidents or other occurrences Negotiate and prepare claim settlements in accordance with the Wake County Board of Commissioners Resolution Regarding Limited Waiver of Immunity and North Carolina General Statutes Identify subrogation situations and initiate appropriate action, including preparing automobile and general liability subrogation demand packages on behalf of the county Document claim activity, set accurate reserves and processes claim payments utilizing the FileHandler electronic claim administration system Process payments to vendors and claimants utilizing the county’s Advantage Financial System Assist the Risk Management Supervisor, County Attorney and Risk Manager with special projects, training, OSHA reporting, contracts, and other general tasks and functions as needed About Our Team The County Attorney's Office advises county officials and departments on legal matters and represents the county in court and legal negotiations. The office provides legal advice and answers questions relating to statutes, rules, regulations, or court interpretations. The office also drafts legal documents, researches legal precedents, advises officials on legal implications of actions, and studies county policies, procedures and actions to ensure compliance with the law. The Basics (Required Education and Experience) Bachelor's degree in Business, Risk Management or related field Two years of experience in claims management or claims adjustment Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Five years of experience in multi-line claims management/litigation Five years of experience working in local government or a public entity with risk management, finance and/or safety focus Experience using claims handling systems (RMIS) Experience working with third-party administrators for claims handling North Carolina Claims Adjuster License or the ability to obtain within eight months of hire How Will We Know You're 'The One'? Knowledge of NC insurance and workers compensation laws Knowledge of the general principles of legal liability, NC tort law and OSHA regulations Computer skills including proficiency in Excel, Word, PowerPoint, and data management Advanced technical and critical thinking skills Ability to exercise independence and sound judgment in carrying out the duties of the position Detailed oriented and possess strong analytical, communication and negotiation skills Ability to identify and solve complex problems Results-driven attitude and the ability to work in a fast-paced environment Excellent interpersonal skills with the ability to work collaboratively with internal and external stakeholders Ability to multi-task, prioritize tasks and strong time management skills About This Position Location: Justice Center Raleigh, NC 27601 Employment Type: Regular Work Schedule: Mon - Fri 8:30am - 5:15pm Hiring Range: 59,063 - 79,739 Market Range: 59,063.00 - 100,415.00 Posting Closing Date: This position is open until filled and may close at any time. What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
Apr 19, 2024
This position is eligible for a tiered sign-on bonus up to $5,000. What You'll Be Doing Do you have experience in multi-line insurance claims management? If so, the Wake County Attorney's Office is seeking results driven applicants to serve as our next Insurance Claims Analyst. The County’s Risk Management program is managed between four core departments: County Attorney’s Office, Finance, General Services Administration, and Human Resources. This position resides in the County Attorney’s Office and reports to the County Attorney/Risk Manager. Primary Duties: Investigate, analyze and determine the extent of the county's liability for accidents, incidents or other occurrences Negotiate and prepare claim settlements in accordance with the Wake County Board of Commissioners Resolution Regarding Limited Waiver of Immunity and North Carolina General Statutes Identify subrogation situations and initiate appropriate action, including preparing automobile and general liability subrogation demand packages on behalf of the county Document claim activity, set accurate reserves and processes claim payments utilizing the FileHandler electronic claim administration system Process payments to vendors and claimants utilizing the county’s Advantage Financial System Assist the Risk Management Supervisor, County Attorney and Risk Manager with special projects, training, OSHA reporting, contracts, and other general tasks and functions as needed About Our Team The County Attorney's Office advises county officials and departments on legal matters and represents the county in court and legal negotiations. The office provides legal advice and answers questions relating to statutes, rules, regulations, or court interpretations. The office also drafts legal documents, researches legal precedents, advises officials on legal implications of actions, and studies county policies, procedures and actions to ensure compliance with the law. The Basics (Required Education and Experience) Bachelor's degree in Business, Risk Management or related field Two years of experience in claims management or claims adjustment Equivalent education and experience are accepted Beyond the Basics (Preferred Education and Experience) Five years of experience in multi-line claims management/litigation Five years of experience working in local government or a public entity with risk management, finance and/or safety focus Experience using claims handling systems (RMIS) Experience working with third-party administrators for claims handling North Carolina Claims Adjuster License or the ability to obtain within eight months of hire How Will We Know You're 'The One'? Knowledge of NC insurance and workers compensation laws Knowledge of the general principles of legal liability, NC tort law and OSHA regulations Computer skills including proficiency in Excel, Word, PowerPoint, and data management Advanced technical and critical thinking skills Ability to exercise independence and sound judgment in carrying out the duties of the position Detailed oriented and possess strong analytical, communication and negotiation skills Ability to identify and solve complex problems Results-driven attitude and the ability to work in a fast-paced environment Excellent interpersonal skills with the ability to work collaboratively with internal and external stakeholders Ability to multi-task, prioritize tasks and strong time management skills About This Position Location: Justice Center Raleigh, NC 27601 Employment Type: Regular Work Schedule: Mon - Fri 8:30am - 5:15pm Hiring Range: 59,063 - 79,739 Market Range: 59,063.00 - 100,415.00 Posting Closing Date: This position is open until filled and may close at any time. What Makes Wake Great Home to the State Capital, Wake County is one of the fastest growing areas in the nation and the most populous county in the state, with more than 1.1 million residents. The County has received national and international rankings and accolades from publications such as Money, Fortune, and Time magazines as being one of the best places to live, work and play. The central location of the County allows for a short drive to the spectacular mountains or coast. Wake County Government is governed by a seven-member Board of Commissioners, who are elected at-large to serve two-year terms. Wake County Government has a general operating budget of $1.874 billion, employs over 4400 employees, experiences minimal turnover, and is an award-winning leader in wellness and technology initiatives; such as offering employees and covered spouses free access to the Employee Health Center. Wake County Government offers a wide range of training and development opportunities, a stable career in public service with a balance of work and family life, flexible work schedules and a competitive salary and benefits package. Equal Opportunity Statement Wake County provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. Background Check Statement Position may require a background check that may include: criminal, credit, motor vehicle, education, and sexual offender registry or others based on job requirements. Unless required by state law, a record of conviction will not automatically exclude you from consideration for employment. Wake County Government is an Equal Opportunity Employer. Emergency Service Worker Statement In the event of an emergency, as determined by the County Manager or designee, participation in preparedness and response operations should be expected. Employee may be required to fill a temporary assignment in a role different from standard duties, work hours and/or work location in preparation for, during and after the emergency. Employee may also be required to participate in relevant exercises and regular preparedness training.
City of Sacramento, CA
Sacramento, California, United States
THE POSITION With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. Are you passionate about fiscal responsibility and regulatory compliance in emerging industries? We are excited to announce two vacancies within our team at the City Auditor's Office. We are seeking dynamic individuals to join us as Senior Fiscal Policy Analysts, one specializing in cannabis compliance and the other focusing on general auditing and analysis within our Research and Analysis division. IDEAL CANDIDATE STATEMENT We are seeking dynamic individuals to join us as Senior Fiscal Policy Analysts, one specializing in cannabis compliance and the other focusing on general fiscal policy analysis within our Research and Analysis division. The ideal candidates will have experience in conducting performance audits in accordance with generally accepted government auditing standards. To perform independent analysis and review of budget and policy issues and develops options and recommendations to address these issues. Responsibilities include comprehensive review and analysis of proposed budgetary and legislative matters. Conducts financial, operational, and program audits and investigations to determine compliance with prevailing laws and regulations; identifies opportunities to strengthen internal controls. Responds to City Council requests for information and analysis of the City's budget and programs, conducts independent fiscal and policy research, studies, and reports on issues of importance to the City. Work must be solution-oriented and performed in a timely manner. DISTINGUISHING CHARACTERISTICS Fiscal Policy Analyst The Fiscal Policy Analyst is a journey level classification in the professional Fiscal Policy Analyst classification series and is populated with multiple incumbents. The Fiscal Policy Analyst is distinguished from the Senior Fiscal Policy Analyst in that the latter performs analytical work with a very high degree of independence and responsibility. Senior Fiscal Policy Analyst The Senior Fiscal Policy Analyst is the advanced-journey level in this class series and is populated with multiple incumbents. Positions in this class are flexibly staffed and are normally filled by advancement from the lower-level class of Fiscal Policy Analyst. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. The Senior Fiscal Policy Analyst is distinguished from the Fiscal Policy Analyst in that the former performs analytical work with a very high degree of independence and responsibility and may supervise Fiscal Policy Analysts. The Senior Fiscal Policy Analyst is distinguished from the Principal Fiscal Policy Analyst in that the latter performs analytical work with a greater degree of complexity, independence and responsibility and provides direct supervision of lower-level Fiscal Policy Analysts. Principal Fiscal Policy Analyst The Principal Fiscal Policy Analyst is the supervisory level classification in the series and is populated with multiple incumbents. Positions in this class are flexibly staffed and are normally filled by advancement from the lower-level class of Senior Fiscal Policy Analyst. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. The Principal Fiscal Policy Analyst is distinguished from the Senior Fiscal Policy Analyst in that the former performs analytical work with increased complexity, independence and responsibility. Additionally, the Principal Fiscal Policy Analyst provides direct supervision of lower-level Fiscal Policy Analysts. SUPERVISION RECEIVED AND EXERCISED General supervision is provided by the Principal Fiscal Policy Analyst or higher-level management positions. Responsibilities may include direct or indirect supervision of a Fiscal Policy Analyst. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform related duties as needed: Conducts a comprehensive review and analysis of proposed budgetary items; Researches and analyzes data and information relative to budgetary issues; Conducts audits of City operations, programs and activities; evaluates actual versus projected outcomes; identifies areas of risk; recommends functional and operational changes needed to improve the economy, efficiency and effectiveness of City government services and programs; Conducts audit planning, executes field work, and documents audit steps in working papers; Develops comparative studies of other cities as they relate to municipal finance; Reviews fiscal forecasts including review of past, current, and proposed revenues and expenditures; Researches federal, state, and local programs to determine sources of funding and appropriate expenditure options; Researches and analyzes the policy and fiscal effects of new or proposed legislation; Participates in the construction of economic models and indexes; Assists in the preparation of fiscal and economic project analysis; Develops reports relating to budgetary and legislative policy concerns; Performs supervisory work as needed; Prepares and presents recommendations for review by higher-level management in connection with the analysis, studies, and reports described herein; Drives automotive vehicle as necessary in order to conduct research and attend meetings; Conducts fraud, waste, and abuse investigations; Periodically attends and presents reports at evening City Council meetings; Performs other or related duties as assigned. QUALIFICATIONS Knowledge of: Principles, practices, and techniques of public administration and public policy. Principles and practices of organizational, financial, and policy analysis. Principles, methods, and practices of municipal finance, budgeting, and accounting. Principles, methods, and practices of long-range financial planning. Operational characteristics, services and activities of audit and performance measurement programs. Principles and practices of complex auditing and accounting functions and their application to municipal/governmental accounting systems, with emphasis on fiscal and operational aspects of such organizations. Various professional accounting standards such as Generally Accepted Auditing Standards (GAAS), Generally Accepted Accounting Principles (GAAP), and Generally Accepted Governmental Auditing Standards (GAGAS). Advanced research and analytical methods, techniques, and procedures. Technical report writing and presentation. Basic supervisory skills. Proficiency in Microsoft Excel and Word. Applicable federal, state, and local laws, rules, and regulations. Skill in: Use of modern office equipment, including computers, computer applications and software. Ability to: Analyze a variety of complex administrative and organizational problems, and make sound, independent policy and procedural recommendations. Effectively plan and organize complex budgetary and auditing projects; design, implement, and monitor internal audit programs, systems, and procedures. Communicate clearly, verbally and in writing. Establish and maintain effective working relationships with others at all staff levels. Interpret laws, regulations, and policies. Prepare comprehensive and accurate reports. Demonstrate patience, poise, flexibility, tact, reliability, and dependability. Work effectively with sensitive and confidential information. Display good judgment. Adjust to rapidly shifting priorities and timelines. Learn quickly and show initiative. Work effectively with multidisciplinary teams. Facilitate groups. Effectively supervise lower level staff as needed. EXPERIENCE AND EDUCATION Experience: Four years of progressively responsible professional-level administrative and analytical experience , including three years journey-level experience in budget, strategic planning, policy analysis, auditing, program evaluation and/or financial analysis. Experience in a government agency is preferred. -AND- Education: Possession of a Bachelor's degree from an accredited college or university in public policy, public or business administration, economics, accounting, or a related field that includes a curriculum of economics, statistics, public finance, and policy analysis. -OR- Eight years of progressively responsible professional-level administrative and analytical experience in a government agency, including three years journey-level experience in budget, strategic planning, policy analysis, auditing, program evaluation, and/or financial analysis. Experience in a government agency is preferred. Substitutions: A Master's degree in one of the above fields may substitute for one year of required experience. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. Working Conditions: Work overtime on short notice. Work in a political environment. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline ; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process. 3. Screening Committee: (Pass/Fail) - All applications received by the final filing deadline will be forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 4. Interview Process: Human Resources will forward applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 5/18/2024 11:59 PM Pacific
Apr 28, 2024
Full Time
THE POSITION With supervisor approval, incumbents may be eligible for intermittent remote work; however, they must physically reside within the Sacramento region or have the ability to regularly report to a City of Sacramento physical worksite with little notice. Are you passionate about fiscal responsibility and regulatory compliance in emerging industries? We are excited to announce two vacancies within our team at the City Auditor's Office. We are seeking dynamic individuals to join us as Senior Fiscal Policy Analysts, one specializing in cannabis compliance and the other focusing on general auditing and analysis within our Research and Analysis division. IDEAL CANDIDATE STATEMENT We are seeking dynamic individuals to join us as Senior Fiscal Policy Analysts, one specializing in cannabis compliance and the other focusing on general fiscal policy analysis within our Research and Analysis division. The ideal candidates will have experience in conducting performance audits in accordance with generally accepted government auditing standards. To perform independent analysis and review of budget and policy issues and develops options and recommendations to address these issues. Responsibilities include comprehensive review and analysis of proposed budgetary and legislative matters. Conducts financial, operational, and program audits and investigations to determine compliance with prevailing laws and regulations; identifies opportunities to strengthen internal controls. Responds to City Council requests for information and analysis of the City's budget and programs, conducts independent fiscal and policy research, studies, and reports on issues of importance to the City. Work must be solution-oriented and performed in a timely manner. DISTINGUISHING CHARACTERISTICS Fiscal Policy Analyst The Fiscal Policy Analyst is a journey level classification in the professional Fiscal Policy Analyst classification series and is populated with multiple incumbents. The Fiscal Policy Analyst is distinguished from the Senior Fiscal Policy Analyst in that the latter performs analytical work with a very high degree of independence and responsibility. Senior Fiscal Policy Analyst The Senior Fiscal Policy Analyst is the advanced-journey level in this class series and is populated with multiple incumbents. Positions in this class are flexibly staffed and are normally filled by advancement from the lower-level class of Fiscal Policy Analyst. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. The Senior Fiscal Policy Analyst is distinguished from the Fiscal Policy Analyst in that the former performs analytical work with a very high degree of independence and responsibility and may supervise Fiscal Policy Analysts. The Senior Fiscal Policy Analyst is distinguished from the Principal Fiscal Policy Analyst in that the latter performs analytical work with a greater degree of complexity, independence and responsibility and provides direct supervision of lower-level Fiscal Policy Analysts. Principal Fiscal Policy Analyst The Principal Fiscal Policy Analyst is the supervisory level classification in the series and is populated with multiple incumbents. Positions in this class are flexibly staffed and are normally filled by advancement from the lower-level class of Senior Fiscal Policy Analyst. Appointment to the higher class requires that the employee be performing substantially the full range of duties for the class and meet the qualification standards for the class. The Principal Fiscal Policy Analyst is distinguished from the Senior Fiscal Policy Analyst in that the former performs analytical work with increased complexity, independence and responsibility. Additionally, the Principal Fiscal Policy Analyst provides direct supervision of lower-level Fiscal Policy Analysts. SUPERVISION RECEIVED AND EXERCISED General supervision is provided by the Principal Fiscal Policy Analyst or higher-level management positions. Responsibilities may include direct or indirect supervision of a Fiscal Policy Analyst. ESSENTIAL DUTIES AND RESPONSIBILITIES The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform related duties as needed: Conducts a comprehensive review and analysis of proposed budgetary items; Researches and analyzes data and information relative to budgetary issues; Conducts audits of City operations, programs and activities; evaluates actual versus projected outcomes; identifies areas of risk; recommends functional and operational changes needed to improve the economy, efficiency and effectiveness of City government services and programs; Conducts audit planning, executes field work, and documents audit steps in working papers; Develops comparative studies of other cities as they relate to municipal finance; Reviews fiscal forecasts including review of past, current, and proposed revenues and expenditures; Researches federal, state, and local programs to determine sources of funding and appropriate expenditure options; Researches and analyzes the policy and fiscal effects of new or proposed legislation; Participates in the construction of economic models and indexes; Assists in the preparation of fiscal and economic project analysis; Develops reports relating to budgetary and legislative policy concerns; Performs supervisory work as needed; Prepares and presents recommendations for review by higher-level management in connection with the analysis, studies, and reports described herein; Drives automotive vehicle as necessary in order to conduct research and attend meetings; Conducts fraud, waste, and abuse investigations; Periodically attends and presents reports at evening City Council meetings; Performs other or related duties as assigned. QUALIFICATIONS Knowledge of: Principles, practices, and techniques of public administration and public policy. Principles and practices of organizational, financial, and policy analysis. Principles, methods, and practices of municipal finance, budgeting, and accounting. Principles, methods, and practices of long-range financial planning. Operational characteristics, services and activities of audit and performance measurement programs. Principles and practices of complex auditing and accounting functions and their application to municipal/governmental accounting systems, with emphasis on fiscal and operational aspects of such organizations. Various professional accounting standards such as Generally Accepted Auditing Standards (GAAS), Generally Accepted Accounting Principles (GAAP), and Generally Accepted Governmental Auditing Standards (GAGAS). Advanced research and analytical methods, techniques, and procedures. Technical report writing and presentation. Basic supervisory skills. Proficiency in Microsoft Excel and Word. Applicable federal, state, and local laws, rules, and regulations. Skill in: Use of modern office equipment, including computers, computer applications and software. Ability to: Analyze a variety of complex administrative and organizational problems, and make sound, independent policy and procedural recommendations. Effectively plan and organize complex budgetary and auditing projects; design, implement, and monitor internal audit programs, systems, and procedures. Communicate clearly, verbally and in writing. Establish and maintain effective working relationships with others at all staff levels. Interpret laws, regulations, and policies. Prepare comprehensive and accurate reports. Demonstrate patience, poise, flexibility, tact, reliability, and dependability. Work effectively with sensitive and confidential information. Display good judgment. Adjust to rapidly shifting priorities and timelines. Learn quickly and show initiative. Work effectively with multidisciplinary teams. Facilitate groups. Effectively supervise lower level staff as needed. EXPERIENCE AND EDUCATION Experience: Four years of progressively responsible professional-level administrative and analytical experience , including three years journey-level experience in budget, strategic planning, policy analysis, auditing, program evaluation and/or financial analysis. Experience in a government agency is preferred. -AND- Education: Possession of a Bachelor's degree from an accredited college or university in public policy, public or business administration, economics, accounting, or a related field that includes a curriculum of economics, statistics, public finance, and policy analysis. -OR- Eight years of progressively responsible professional-level administrative and analytical experience in a government agency, including three years journey-level experience in budget, strategic planning, policy analysis, auditing, program evaluation, and/or financial analysis. Experience in a government agency is preferred. Substitutions: A Master's degree in one of the above fields may substitute for one year of required experience. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Possession of a valid California Class C Driver License at the time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. Working Conditions: Work overtime on short notice. Work in a political environment. THE SELECTION PROCEDURE Please note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. 2. Supplemental Questionnaire: (Pass/Fail) - In addition to the City of Sacramento employment application, all applicants must complete and submit online responses to the supplemental questionnaire to the City of Sacramento Employment Office by the final filing deadline ; Responses to the supplemental questionnaire must be submitted online; paper questionnaire will not be accepted. Incomplete supplemental questionnaire will not pass the review process; omitted information cannot be considered or assumed. A resume will not substitute for the information required in the supplemental questionnaire. Possession of the minimum qualifications is not necessarily a guarantee for further advancement in the selection process. 3. Screening Committee: (Pass/Fail) - All applications received by the final filing deadline will be forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 4. Interview Process: Human Resources will forward applications to the hiring department. Those determined to be the most qualified candidates will be invited to participate in an interview process. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Application Support at 855-524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 5/18/2024 11:59 PM Pacific
Minimum Qualifications Education and/or Equivalent Experience Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years Licenses or Certifications: None Notes to Applicants Overview of the Position: This position will serve as the CTM Change Enablement Program Manager, an important role leading and guiding the Change Enablement/Management practice for the City. Essential functions will include managing all proposed changes to the City’s technology environment, routing to and through appropriate personnel, overseeing governance around said practice, ensuring integrity, and working with other personnel at all levels of the organization. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted over the phone, Microsoft Teams Phone (no video required) or virtually via Microsoft Teams (video required). Post Interview Verification: If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more!. Click here for more information. Pay Range $37.14 - $49.71 Salary Range Hours Monday - Friday 8:00 AM to 5:00 PM. Must reside in the state of Texas. Standard Business hours. This position is currently primarily 100% remote. Job Close Date 05/06/2024 Type of Posting Departmental Only Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Rd. Building 312 Suite 265, Austin TX 78744 Preferred Qualifications Preferred Experience: Deep understanding of Change/Release Management practices. Experience working with ServiceNow and other tools used in the Change/Release management practice. Excellent verbal and written skills, ability to focus strong attention to detail. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals 2. Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions 3. Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors 4. Develop statement of work for use in requests for proposals 5. Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems 6. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems 7. Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions 8. Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts 9. Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization 10. Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures • Knowledge of legacy and web-based systems interfaces • Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts • Knowledge of cost-benefit analysis and total cost of ownership modeling • Skill in performing requirements development, process modeling, reporting and project management tools • Skill in developing process models and data flow diagrams using industry-standard modeling techniques • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to define, analyze, and find solutions for difficult or complex problems • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Business Systems Analyst Senior position are graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Do you meet the minimum qualifications? Yes No * Are you a current CTM Employee? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Describe your understanding of change/release management practices. (Open Ended Question) * Describe your experience working with ServiceNow and other tools used in the change/release management practice. (Open Ended Question) * Please discuss your communication skills. (Open Ended Question) * Describe your processes for ensuring your work is error free. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Apr 27, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience Graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years Licenses or Certifications: None Notes to Applicants Overview of the Position: This position will serve as the CTM Change Enablement Program Manager, an important role leading and guiding the Change Enablement/Management practice for the City. Essential functions will include managing all proposed changes to the City’s technology environment, routing to and through appropriate personnel, overseeing governance around said practice, ensuring integrity, and working with other personnel at all levels of the organization. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy. Travel: If you are selected for this position and meet the Driver Safety Standards in the City of Austin Driver Safety Program, you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted over the phone, Microsoft Teams Phone (no video required) or virtually via Microsoft Teams (video required). Post Interview Verification: If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more!. Click here for more information. Pay Range $37.14 - $49.71 Salary Range Hours Monday - Friday 8:00 AM to 5:00 PM. Must reside in the state of Texas. Standard Business hours. This position is currently primarily 100% remote. Job Close Date 05/06/2024 Type of Posting Departmental Only Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 6800 Burleson Rd. Building 312 Suite 265, Austin TX 78744 Preferred Qualifications Preferred Experience: Deep understanding of Change/Release Management practices. Experience working with ServiceNow and other tools used in the Change/Release management practice. Excellent verbal and written skills, ability to focus strong attention to detail. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. 1. Partner with decision makers, system owners and end users to define business, financial and operations requirements and systems goals 2. Lead requirements gathering sessions to elicit requirements, specifications, business processes and recommendations related to potential IT solutions 3. Create more complex models, use cases, process flows, specifications, diagrams and charts to provide direction to developers, designers, and vendors 4. Develop statement of work for use in requests for proposals 5. Evaluate compatibility and interoperability of commercial off-the-shelf or in-house technology systems 6. Review and analyze the effectiveness and efficiency of existing systems and develop strategies for improving or further leveraging these systems 7. Perform cost-benefit and return-on-investment analyses to aid in making IT business decisions 8. Conduct research on software and hardware products and technology services to justify recommendations and to support purchasing efforts 9. Write and deliver reports, recommendations, or alternatives that address existing and potential trouble areas in IT applications across the organization 10. Coordinate and perform tests, including end-user reviews, for modified and new systems, training and other post-implementation support Responsibilities - Supervision and/or Leadership Exercised: May provide leadership, work assignments, evaluation, training, and guidance to others Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. • Knowledge of concepts and principles of application programming, database and system design including Internet and network architectures • Knowledge of legacy and web-based systems interfaces • Knowledge of importing data for use in report software, spreadsheets, graphs and flow charts • Knowledge of cost-benefit analysis and total cost of ownership modeling • Skill in performing requirements development, process modeling, reporting and project management tools • Skill in developing process models and data flow diagrams using industry-standard modeling techniques • Ability to accurately identify/determine customer needs and take appropriate actions and/or steps to address identified needs • Ability to recognize, value, and include different perspectives, experiences, approaches, and cultures in achieving organizational goals • Ability to gain and maintain the trust and confidence of others and the organization through consistency and reliability • Ability to give, receive, or share thoughts, ideas, perspective, and data to create shared understanding • Ability to define, analyze, and find solutions for difficult or complex problems • Skill in selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new concepts • Ability to view the big picture • Ability to quickly become familiar with emerging technologies • Ability to identify trends as well as isolated events Criminal Background Investigation This position does not require a Criminal Background Investigation EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the IT Business Systems Analyst Senior position are graduation with a Bachelor’s degree from an accredited college or university with major course work in a field related to the job plus two (2) years of experience. Experience may substitute for education for up to (4) years. Do you meet the minimum qualifications? Yes No * Are you a current CTM Employee? Yes No * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Describe your understanding of change/release management practices. (Open Ended Question) * Describe your experience working with ServiceNow and other tools used in the change/release management practice. (Open Ended Question) * Please discuss your communication skills. (Open Ended Question) * Describe your processes for ensuring your work is error free. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
Description THE COUNTY OF EL DORADO The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting. INFORMATION TECHNOLOGIES DEPARTMENT The Information Security Office establishes policies and procedures to ensure the County conforms to state, federal, and local regulations with regard to information security. The Information Technologies staff delivers creative, practical solutions and services in support of the current and future technological needs of El Dorado County. Additionally, the department develops, promotes, and presents security awareness training and education. THE OPPORTUNITY Perform a variety of professional-level information technology activities related to the coordination and implementation of County-wide cyber security compliance activities and operations, ensuring the confidentiality, integrity, and availability of information technology systems. Staff provide expertise in cyber security for the County and r eport on findings and recommendations for corrective action. They also assess information and facilitate remediation of identified vulnerabilities with the County enterprise network, systems, and applications. The selected candidates will have the opportunity to: Participate in County-wide technology security program which includes, but is not limited to, security awareness, risk assessment, business impact analysis, disaster recovery, and business resumption. Monitor the integrity and security of County networks and all related components, including human element, physical and virtual servers, domain controllers, desktops, laptops, printers, and other devices that utilize the County network. Scan and monitor network activity, filter malicious activity and virus probability. Conduct continuous analysis to identify network and system security vulnerabilities. Assist in the development, coordination, and maintenance of policies related to Local Area Network, Wide Area Network, mainframe, and desktop information security issues. Make recommendations of solutions to ensure requirements are met for systems and/or applications. For a full description of duties and responsibilities please review the job description here . Education & Experience Requirements (typing "See Resume" in application will not be accepted) A combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying; however, education may not solely substitute for the required experience. Equivalent to a bachelor’s degree from an accredited four-year college or university with major coursework in information technology, computer science, or a closely related field -AND- Four (4) years of professional experience providing analytical support that included substantial responsibility for planning, administering and ensuring network and other systems security. Licenses and Certifications: Possession of, or ability to obtain and maintain a valid California or Nevada Driver’s License and a satisfactory driving record. Click here to view the minimum qualifications for Information Security Analyst, as well as physical, environmental, and working conditions. SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'. If you have any questions regarding this recruitment, contact Britton Daniels in Human Resources at britton.daniels@edcgov.us. RECRUITMENT PROCESS The Human Resources Department will screen all applications to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process. Best Qualified Screening (Pass/Fail): A best-qualified screening consists of candidates responding to supplemental questions on the job application. Subject matter experts will evaluate each candidate's responses based on predetermined criteria. The subject matter experts are not granted access to the candidate's application; responses to the supplemental questions should be thorough, detailed, and complete. Do not refer to resumes, cover letters, or other documentation as they will not be reviewed. The Best Qualified Screening will occur every other week until the position is filled. Supplemental questions play an integral role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine your ranking for referral to specific vacancies. All work experience that is described or included in your response(s) MUST be included in the "Work Experience" section of your application. Do not refer to a resume or other documentation. For more information on the recruitment process, click here . Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION The County of El Dorado is recruiting applicants for Information Security Analyst. This recruitment will establish a list for the purpose of filling current and future full time, part time, limited term and extra help vacancies for at least three (3) months. In accordance with Personnel Rules 1103.1 and 1105.1, an extra help or limited term employee may be transitioned into a regular employee if the department in which the employee works has a vacant allocated position for the same classification as held by the extra help or limited term employee and the appointing authority requests such transfer. If you are interested in the position of Information Security Analyst within any County department, please submit your application. We currently have the following vacancies: One (1) full-time vacancy in the Information Technologies Department, located in Placerville, CA. Click here for Frequently Asked Questions. The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Many job classifications require pre-employment medical screening. Depending on the job classification, medical screening may include drug testing; a positive test may result in the revocation of an employment offer. Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history. Escape the traffic and smog because El Dorado County is just: 40 miles from Downtown Sacramento 50 miles from Sacramento Airport 129 miles to San Francisco Here are a few of the many activities and events available throughout El Dorado County: Hiking, Camping, Fishing, Boating, and Watersports Skiing and Snowboarding Live Music and Music Festivals Local Craft Breweries and Wineries El Dorado County Fair Placerville Speedway Farm to Fork Restaurants Local Shopping Gems Employees who are buying a home in El Dorado County may qualify for down payment assistance. Click here for more information. CHECK OUT OUR VIDEO TO LEARN MORE! The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs! For your Health and Well-Being: Medical Dental Vision Flexible Spending Accounts - FSA & HSA Employee Assistance Program (EAP) Basic Life Insurance Long Term Disability (LTD) Discounts on gym memberships For your Financial Future: CalPERSRetirement Deferred Compensation (457) Plans Optional Life Insurance For your Work/Life Balance: Paid Holidays Floating Holidays Vacation and sick leave accruals To learn more about the benefits offered by the County of El Dorado please visit our website located here . Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law. Closing Date/Time: 5/7/2024 12:00 AM Pacific
Apr 24, 2024
Full Time
Description THE COUNTY OF EL DORADO The County of El Dorado is committed to promoting the power of public service by fostering a diverse and collaborative workplace where employees are empowered, respected and valued. The dedicated efforts taken by the Board of Supervisors continues to promote El Dorado County as a competitive employer that is committed to recruiting and retaining qualified employees by advocating for competitive salaries and excellent benefits. The County of El Dorado is also supportive of providing telework opportunities for employees consistent with business needs and in accordance with Board of Supervisors Policy E-12 - Telecommuting. INFORMATION TECHNOLOGIES DEPARTMENT The Information Security Office establishes policies and procedures to ensure the County conforms to state, federal, and local regulations with regard to information security. The Information Technologies staff delivers creative, practical solutions and services in support of the current and future technological needs of El Dorado County. Additionally, the department develops, promotes, and presents security awareness training and education. THE OPPORTUNITY Perform a variety of professional-level information technology activities related to the coordination and implementation of County-wide cyber security compliance activities and operations, ensuring the confidentiality, integrity, and availability of information technology systems. Staff provide expertise in cyber security for the County and r eport on findings and recommendations for corrective action. They also assess information and facilitate remediation of identified vulnerabilities with the County enterprise network, systems, and applications. The selected candidates will have the opportunity to: Participate in County-wide technology security program which includes, but is not limited to, security awareness, risk assessment, business impact analysis, disaster recovery, and business resumption. Monitor the integrity and security of County networks and all related components, including human element, physical and virtual servers, domain controllers, desktops, laptops, printers, and other devices that utilize the County network. Scan and monitor network activity, filter malicious activity and virus probability. Conduct continuous analysis to identify network and system security vulnerabilities. Assist in the development, coordination, and maintenance of policies related to Local Area Network, Wide Area Network, mainframe, and desktop information security issues. Make recommendations of solutions to ensure requirements are met for systems and/or applications. For a full description of duties and responsibilities please review the job description here . Education & Experience Requirements (typing "See Resume" in application will not be accepted) A combination of the required experience, education, and training that would provide the essential knowledge, skills, and abilities is qualifying; however, education may not solely substitute for the required experience. Equivalent to a bachelor’s degree from an accredited four-year college or university with major coursework in information technology, computer science, or a closely related field -AND- Four (4) years of professional experience providing analytical support that included substantial responsibility for planning, administering and ensuring network and other systems security. Licenses and Certifications: Possession of, or ability to obtain and maintain a valid California or Nevada Driver’s License and a satisfactory driving record. Click here to view the minimum qualifications for Information Security Analyst, as well as physical, environmental, and working conditions. SUBMIT YOUR APPLICATION Apply online by clicking the 'Apply' link at the top of this announcement. When your online application and responses to the required supplemental questions are complete, click 'Accept'. If you have any questions regarding this recruitment, contact Britton Daniels in Human Resources at britton.daniels@edcgov.us. RECRUITMENT PROCESS The Human Resources Department will screen all applications to identify qualified candidates. After screening, qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the recruitment process. Best Qualified Screening (Pass/Fail): A best-qualified screening consists of candidates responding to supplemental questions on the job application. Subject matter experts will evaluate each candidate's responses based on predetermined criteria. The subject matter experts are not granted access to the candidate's application; responses to the supplemental questions should be thorough, detailed, and complete. Do not refer to resumes, cover letters, or other documentation as they will not be reviewed. The Best Qualified Screening will occur every other week until the position is filled. Supplemental questions play an integral role in this recruitment process. Please take the time to provide thoughtful and thorough responses. The information you provide may be used to determine your ranking for referral to specific vacancies. All work experience that is described or included in your response(s) MUST be included in the "Work Experience" section of your application. Do not refer to a resume or other documentation. For more information on the recruitment process, click here . Based on the department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedures. ADDITIONAL INFORMATION The County of El Dorado is recruiting applicants for Information Security Analyst. This recruitment will establish a list for the purpose of filling current and future full time, part time, limited term and extra help vacancies for at least three (3) months. In accordance with Personnel Rules 1103.1 and 1105.1, an extra help or limited term employee may be transitioned into a regular employee if the department in which the employee works has a vacant allocated position for the same classification as held by the extra help or limited term employee and the appointing authority requests such transfer. If you are interested in the position of Information Security Analyst within any County department, please submit your application. We currently have the following vacancies: One (1) full-time vacancy in the Information Technologies Department, located in Placerville, CA. Click here for Frequently Asked Questions. The County of El Dorado is an Equal Opportunity Employer and encourages applicants from diverse backgrounds to apply. Many job classifications require pre-employment medical screening. Depending on the job classification, medical screening may include drug testing; a positive test may result in the revocation of an employment offer. Not just rustic mining towns and historic sites - Today El Dorado County is a year-round vacation destination overflowing with outdoor adventure, inviting agritourism locations, enriching family activities, and a proud Gold Rush history. Escape the traffic and smog because El Dorado County is just: 40 miles from Downtown Sacramento 50 miles from Sacramento Airport 129 miles to San Francisco Here are a few of the many activities and events available throughout El Dorado County: Hiking, Camping, Fishing, Boating, and Watersports Skiing and Snowboarding Live Music and Music Festivals Local Craft Breweries and Wineries El Dorado County Fair Placerville Speedway Farm to Fork Restaurants Local Shopping Gems Employees who are buying a home in El Dorado County may qualify for down payment assistance. Click here for more information. CHECK OUT OUR VIDEO TO LEARN MORE! The County of El Dorado is committed to providing a comprehensive, flexible benefits program to meet your needs! For your Health and Well-Being: Medical Dental Vision Flexible Spending Accounts - FSA & HSA Employee Assistance Program (EAP) Basic Life Insurance Long Term Disability (LTD) Discounts on gym memberships For your Financial Future: CalPERSRetirement Deferred Compensation (457) Plans Optional Life Insurance For your Work/Life Balance: Paid Holidays Floating Holidays Vacation and sick leave accruals To learn more about the benefits offered by the County of El Dorado please visit our website located here . Extra help employees are not considered regular employees, therefore do not attain civil service status, and do not receive benefits or paid leaves; however, they do accrue sick leave consistent with the law. Closing Date/Time: 5/7/2024 12:00 AM Pacific
Sonoma County, CA
Santa Rosa, California, United States
Position Information Join the Sonoma County Department of Health Services as a Health Services Systems Software Analyst, multiple positions are available! Starting salary up to $71.25/hour ($148,707/annually) and a competitive total compensation package!* About the Position The Health Services Systems Software Analyst (SSA) is within the Department of Health Services Information Technology unit and will provide software support to Program Managers within the department's divisions of Public Health, Behavioral Health, and Administration. The SSA will also be responsible for: Designing schema for relational databases using principles and best practices in Management Information Systems (MIS), including setting up databases on the network, and recommending appropriate security profiles for system users Performing administrative tasks for relational databases, including developing access strategy, recommending storage structure, testing for system vulnerabilities, and implementing security protocols Developing extracts and reports from database systems and creating database queries Supporting users of Electronic Health Record (EHR) systems and other systems used within the department by identifying best use to support business needs, creating business requirements, functional specifications, design documents, and analyzing user-reported issues The ideal candidate will possess: Proven experience in Enterprise application support, business analysis, project management, technical support, and customer service. Working knowledge of database systems including Microsoft SQL Server or similar databases, Visual Studio or other Integrated Development Environments (IDEs), reporting tools, and EHR systems Understanding of the latest trends in security issues affecting relational database systems in general, and Microsoft SQL Server in particular The ability to effectively communicate technical solutions to all levels of personnel The Department of Health Services (DHS) DHS is one of the County's largest and most complex departments. DHS consists of the Administration, Behavioral Health, Public Health, and Homelessness Services Divisions and is driven by its mission to promote, protect, and ensure access to services that support the health, recovery, and well-being of all in Sonoma County. These ideas are the basis for how DHS operates and delivers services: Excellence - Strive to create a culture of learning, innovation, and data-driven practices to guide internal operations, improve performance, and build staff expertise Collaboration - Engage and work collaboratively with partners, communities, and staff to maximize its impact across the County Equity - Work to reduce disparities and ensure fairness, compassion, and social justice For more information regarding the department, its programs, services, and partnerships, visit the DHS website . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service Title for this position is Systems Software Analyst. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Any combination of education and training which would provide the opportunity to acquire the knowledge and abilities listed. Normally, graduation from a four year college or university with major coursework in computer science, information systems, or a closely related field would provide this opportunity. Experience: Any combination of training and experience which would provide an opportunity to acquire the knowledge and abilities listed. Normally, three years of technical professional experience involving systems analysis, programming, systems engineering, or similar field in a multi-platform information systems environment including experience installing and maintaining systems software and working with database structures. Additional, highly relevant professional level experience may be substituted for the required education. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge and understanding of: operating systems and software products; database principles and design; data collection and classification procedures; database and systems problem identification, tracking, resolution, and vendor support; structured coding and analysis; application development products; specific programming techniques and languages; mainframe, mid-size, and client-server network systems capabilities and operations; methods and techniques of troubleshooting hardware, software and inter-connectivity problems; principles of data security; methods and techniques of providing support to staff and end users. Working knowledge and understanding of: local and wide area network design, management, and operation; the inter-relationship of mainframe, PC, LAN, Network and telecommunications systems including hardware components, software applications, operating systems, and documentation; principles, methods, and techniques of systems analysis. Ability to: plan, design, upgrade, install, and tune systems software; create systems specifications; provide technical support related to systems software; write and modify instructions, procedures, manuals, documentation; analyze systems problems, develop effective solutions, and prepare cost estimates; work cooperatively and effectively with staff, customers, and vendors; perform a variety of tasks in a consistent and accurate manner; analyze and evaluate information, problems, and situations and develop an effective course of action; prepare clear, concise and accurate oral and written reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: BH HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/6/2024 11:59 PM Pacific
Apr 23, 2024
Full Time
Position Information Join the Sonoma County Department of Health Services as a Health Services Systems Software Analyst, multiple positions are available! Starting salary up to $71.25/hour ($148,707/annually) and a competitive total compensation package!* About the Position The Health Services Systems Software Analyst (SSA) is within the Department of Health Services Information Technology unit and will provide software support to Program Managers within the department's divisions of Public Health, Behavioral Health, and Administration. The SSA will also be responsible for: Designing schema for relational databases using principles and best practices in Management Information Systems (MIS), including setting up databases on the network, and recommending appropriate security profiles for system users Performing administrative tasks for relational databases, including developing access strategy, recommending storage structure, testing for system vulnerabilities, and implementing security protocols Developing extracts and reports from database systems and creating database queries Supporting users of Electronic Health Record (EHR) systems and other systems used within the department by identifying best use to support business needs, creating business requirements, functional specifications, design documents, and analyzing user-reported issues The ideal candidate will possess: Proven experience in Enterprise application support, business analysis, project management, technical support, and customer service. Working knowledge of database systems including Microsoft SQL Server or similar databases, Visual Studio or other Integrated Development Environments (IDEs), reporting tools, and EHR systems Understanding of the latest trends in security issues affecting relational database systems in general, and Microsoft SQL Server in particular The ability to effectively communicate technical solutions to all levels of personnel The Department of Health Services (DHS) DHS is one of the County's largest and most complex departments. DHS consists of the Administration, Behavioral Health, Public Health, and Homelessness Services Divisions and is driven by its mission to promote, protect, and ensure access to services that support the health, recovery, and well-being of all in Sonoma County. These ideas are the basis for how DHS operates and delivers services: Excellence - Strive to create a culture of learning, innovation, and data-driven practices to guide internal operations, improve performance, and build staff expertise Collaboration - Engage and work collaboratively with partners, communities, and staff to maximize its impact across the County Equity - Work to reduce disparities and ensure fairness, compassion, and social justice For more information regarding the department, its programs, services, and partnerships, visit the DHS website . What We Offer Working at the County of Sonoma offers expansive opportunities for growth and development, the ability to be a part of a challenging and rewarding work environment, and the satisfaction of knowing you're working to better our communities. You can also look forward to flexible work arrangements and excellent benefits* including: Hybrid Telework - A schedule that meets the needs of our staff, department operations, and the communities we serve may be available depending on the assignment Salary Advancement - A salary increase after 1,040 hours (6 months when working full-time) for good work performance; eligibility for a salary increase for good performance every year thereafter, until reaching the top of the salary range Paid Time Off - Competitive vacation and sick leave accruals, 12 paid holidays, and an additional 8 floating holiday hours per year County Paid Health Premium Contributions - 100% premium contribution for the majority of employee-only and employee + family health plan options Staff Development/Wellness Pay - Annual benefit allowances of up to $500 and ongoing education/training opportunities Post-Retirement Health Reimbursement Arrangement - County contributions to help fund post-retirement employee health insurance/benefits Retirement - A pension fully integrated with Social Security Paid Parental Leave - May be eligible for up to 8 weeks (320 hours) after 12 months of County employment Student Loan Debt Relief - County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education *Salary is negotiable within the established range. Benefits described herein do not represent a contract and may be changed without notice. Additional information can be found in the Service Employees International Union Local 1021 Memorandum Of Understanding (SEIU MOU) and our Employee Benefits Directory . This employment list may also be used to fill future full-time, part-time, or extra-help (temporary) positions as they occur during the active status of the list. Qualified County employees who wish to be considered for future positions should consider applying to this recruitment. The Civil Service Title for this position is Systems Software Analyst. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Minimum Qualifications Education: Any combination of education and training which would provide the opportunity to acquire the knowledge and abilities listed. Normally, graduation from a four year college or university with major coursework in computer science, information systems, or a closely related field would provide this opportunity. Experience: Any combination of training and experience which would provide an opportunity to acquire the knowledge and abilities listed. Normally, three years of technical professional experience involving systems analysis, programming, systems engineering, or similar field in a multi-platform information systems environment including experience installing and maintaining systems software and working with database structures. Additional, highly relevant professional level experience may be substituted for the required education. License: Possession of a valid driver's license at the appropriate level including special endorsements, as required by the State of California, may be required depending upon assignment to perform the essential job functions of the position. Knowledge, Skills, and Abilities Considerable knowledge and understanding of: operating systems and software products; database principles and design; data collection and classification procedures; database and systems problem identification, tracking, resolution, and vendor support; structured coding and analysis; application development products; specific programming techniques and languages; mainframe, mid-size, and client-server network systems capabilities and operations; methods and techniques of troubleshooting hardware, software and inter-connectivity problems; principles of data security; methods and techniques of providing support to staff and end users. Working knowledge and understanding of: local and wide area network design, management, and operation; the inter-relationship of mainframe, PC, LAN, Network and telecommunications systems including hardware components, software applications, operating systems, and documentation; principles, methods, and techniques of systems analysis. Ability to: plan, design, upgrade, install, and tune systems software; create systems specifications; provide technical support related to systems software; write and modify instructions, procedures, manuals, documentation; analyze systems problems, develop effective solutions, and prepare cost estimates; work cooperatively and effectively with staff, customers, and vendors; perform a variety of tasks in a consistent and accurate manner; analyze and evaluate information, problems, and situations and develop an effective course of action; prepare clear, concise and accurate oral and written reports. Selection Procedure & Some Helpful Tips When Applying Your application information and your responses to the supplemental questions are evaluated and taken into consideration throughout the entire selection process. You should list all employers and positions held within the last ten years in the work history section of your application. Be as thorough as possible when responding to the supplemental questions. You may include history beyond ten years if related to the position for which you are applying. If you held multiple positions with one employer, list out each position separately. Failure to follow these instructions may impact your competitiveness in this process or may result in disqualification. Please visit Getting a Job with the County of Sonoma to review more detailed information about the hiring process, including the application process, examination steps, and department selection process. APPLICATION SUBMISSIONS REQUIRE THE SUPPLEMENTAL QUESTIONNAIRE BE COMPLETED. Responses to supplemental questions will be scored using position-specific criteria. Please provide specific and detailed responses of a reasonable length to allow for a thorough assessment of your qualifications. Responses that state, "See Resume" or "See Application" may be considered insufficient and therefore may not be scored. The selection procedure will consist of the following examination: An Application & Supplemental Questionnaire Appraisal Examination (weight 100%) will be conducted to evaluate each applicant's application and supplemental questionnaire for satisfaction of minimum qualifications (pass/not pass); and for educational coursework, training, experience, knowledge, and abilities which relate to this position. Each applicant will be evaluated based on the following criteria: Relevance of work history, related experience, and achieved level of education and/or training as described in the application and responses to the supplemental questions. Candidates demonstrating possession of the minimum qualifications will be placed on an employment list in order of most qualified to least qualified based on the achieved score received in the Application & Supplemental Questionnaire Appraisal Examination. Scores may be adjusted based on such factors as the number of candidates, anticipated vacancies, past practice, and natural breaks in the scores achieved by this group of candidates. ADDITIONAL INFORMATION A background investigation is required prior to employment. Candidates referred to departments for a selection interview are typically required to sign authorization and release forms enabling such an investigation. Failure to sign prescribed forms will result in the candidate not being considered further for that vacancy. Reference information will not be made available to applicants. Additional requirements, such as successful completion of a physical exam, drug screen, etc., may apply, depending on the duties and responsibilities of the position. If you receive a conditional job offer for the position, the requirements upon which the offer is contingent will be outlined in the conditional job letter. You may also review the Job Classification Screening Schedule to determine the requirements for this position. HOW TO APPLY Applications are accepted online at www.yourpath2sonomacounty.org . Paper applications may be submitted by person, fax (707-565-3770), email, or through the mail. All applications and appropriate supplemental information as outlined in the job bulletin must be RECEIVED by the time and date specified on the first page of this job announcement. Applications received after the recruitment closes will not be accepted. The County of Sonoma values diversity and is dedicated to creating a workplace environment that provides individuals with a sense of belonging. We are committed to having a diverse workforce that is representative of the communities we serve. The County is proud to be an Equal Opportunity Employer where all aspects of employment are based on merit, competence, performance, and business need. HR Analyst: BH HR Technician: RR IMPORTANT NOTE: Benefits described herein do not apply to Extra Help positions. COUNTY OF SONOMA BENEFITS: GENERAL* These are some of the excellent benefits the County offers: Paid Time Off : Competitive vacation and sick leave accruals; 12 paid holidays, and an additional 8 floating holiday hours per year; and may be eligible for up to 8 weeks (320 hours) of Paid Parental Leave after 12 months of County employment. Health Plan : Choice of five health plans (a PPO, EPO, HMO, and two deductible HMOs) with a County contribution toward the premium (the contribution amount varies by bargaining unit. For specific details, please refer to the applicable MOU). A County contribution to a Health Reimbursement Arrangement is available for some bargaining units. Retirement : Fully integrated with Social Security.For more information regarding eligibility, retirement contributions, and reciprocity with prior public service, please visit https://scretire.org/active-/-deferred/when-you-are-hired . IRS 457 Plan : Pre-tax employee contribution up to the IRS annual maximum. Retiree Medical : County contribution to a Health Reimbursement Arrangement to help fund post-retirement employee health insurance/benefits. Student Loan Debt Relief : County employees may be eligible for Public Service Loan Forgiveness through the U.S. Department of Education. Plus excellent dental, vision, disability, life insurance, professional development, and more. For answers to specific questions regarding the employment process and more details about benefits or retirement, please contact Human Resources at (707) 565-2331.Additional details about benefit and compensation packages can be found in the MOUs located at https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources/divisions-and-units/employee-relations/labor-agreements-and-salary-resolution . For specific information about health and welfare benefits including plan options, coverage, and premium amounts go to https://sonomacounty.ca.gov/administrative-support-and-fiscal-services/human-resources or, contact the Human Resources' Risk Management-Benefits Office at benefits@sonoma-county.org or (707) 565-2900. *IMPORTANT NOTES: Benefits described herein do not represent a contract and may be changed without notice. Closing Date/Time: 5/6/2024 11:59 PM Pacific