Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Event Services Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Housing, Dining & Conference Services (HDCS) Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $4,920.00 - $5,167.00 Per Month ($59,040.00 - $62,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general lead of the Event Management Specialist, the Event Services Coordinator is responsible for developing & managing relationships with internal and external clients who utilize university facilities. The Event Service Coordinator will meet the logistical needs of clients through collaboration with all necessary cross-campus departments. The individual will assist in the planning, organizing and implementing of events within Event Services and functions in support of the overall mission and goals of SFSU. The Event Services Coordinator will anticipate problems and develop appropriate solutions by investigating, analyzing and solving operational issues and complaints. This role will also include managing and maintaining accurate inventory control with Facilities Services’, University Police, Enterprise Risk Management, and labor chargeable services. Position Information CUSTOMER & EVENT MANAGEMENT Develop and manage relationships with internal and external university clients who utilize San Francisco State University’s facilities. Develop and maintain excellent client relations while managing all details associated with each event. Liaison with vendors and minimize risk by ensuring appropriate liability insurance for all event-related matters. Primary point of contact for events and provide clients with updates as necessary for each event. Responsible for vendor management and client contract negotiations for events. Oversee event reservations, event planning, facilities coordination, technology management, insurance policy standards and documentation for all client events within Event Services. Communicate with various University entities including, but not limited to, University Police Department, Enterprise Risk Management, and Capital Planning, Design & Construction of upcoming events and clients' logistical needs, technical and supervisory support, AV needs, alcohol clearance approvals, State Fire Marshall special event application approvals and facilities support. Develop and implement procedures and solutions to improve the Event Services Associates program. Provide information to clients in relation to campus rates, policies and procedures of events, camps and conferences by the Conference & Event Services area. Ensure facility rules, regulations and policies are enforced at all times while on campus grounds. Conduct walkthrough of rental spaces with clients and campus stakeholders. ADMINISTRATIVE Identify and implement sustainable practices in all areas to include, but not limited to, event production, procurement, and use of various resources. Create tools to solicit feedback from clients and campus stakeholders and recommend service charges or enhancements based on feedback provided. Evaluate and review insurance policies; ensuring agreements for short-term rentals have proper documentation in relation to insurance, payment, and signed agreements. Create and prepare various agreements and revenue reports related to short-term rentals. Maintain and create electronic and paper records and files of each short-term rental agreements. Provide strategic event planning skills while producing and executing basic event plans, from concept through execution of each event. Track, monitor, and compile data of client bookings and maintaining close contact with clients and service partners to ensure a successful event. Coordinate with Enterprise Risk Management and Procurement to review and amend agreement verbiage to ensure rental agreements meet legal and liability standards. Ensure proper billing to clients is accurate and assist in the collection of past due invoices. MARKETING & SALES Assist with developing effective marketing strategies including re-branding and web presence to maximize revenue for the university. Assist with developing program proposals with revenue and cost analysis to plan revenue and business. Assist with developing a campus-wide training for event planning on campus. Assist with negotiating vendor partner rates for event services and equipment. LEADING & TRAINING Lead and coordinate student assistants, which includes, hire, train and feedback of the student workforce. Ensure training is compatible with policies and procedures set forth by SF State, Administration & Finance, and Student Affairs. Assist with training, evaluation and scheduling of student support. Support student staff payroll. Provide training to staff and community partners who use the Event Management System database. INVENTORY CONTROL Coordinate with the Facilities Services on the general maintenance and upkeep of facilities, audio visual equipment, and furniture inventories. Ensure that appropriate rates for furniture, equipment, and all chargeable services are maintained in Event Management System database. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Four years’ experience in conference and event services, including logistics and execution. Four years’ experience leading staff. Overseeing customer service experience in a hospitality-related environment. Demonstrated ability to train and mentor staff. Ability to troubleshoot complex and varied client related problems in a fast paced environment. Thorough knowledge of Microsoft Office. Experience with EMS (Event Management System) or other event management software. Basic understanding of AV equipment in relation to event services. Demonstrated experience working with diverse populations. Experience working with a diverse community. Environmental/Physical/Special The incumbent will work in a shared environment within the residential housing community on the main SF State campus. S/he will be required to lift and carry equipment, tables, chairs, etc., for conference check-in and check-out, event set-ups, and other campus needs. Regular attendance and work week that sometimes needs to be flexible are required. This position may be required to work nights and/or weekends. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 13 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Event Services Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Housing, Dining & Conference Services (HDCS) Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday; 8:00 AM - 5:00 PM Anticipated Hiring Range $4,920.00 - $5,167.00 Per Month ($59,040.00 - $62,004.00 Annually) Salary is commensurate with experience. Position Summary Under the general lead of the Event Management Specialist, the Event Services Coordinator is responsible for developing & managing relationships with internal and external clients who utilize university facilities. The Event Service Coordinator will meet the logistical needs of clients through collaboration with all necessary cross-campus departments. The individual will assist in the planning, organizing and implementing of events within Event Services and functions in support of the overall mission and goals of SFSU. The Event Services Coordinator will anticipate problems and develop appropriate solutions by investigating, analyzing and solving operational issues and complaints. This role will also include managing and maintaining accurate inventory control with Facilities Services’, University Police, Enterprise Risk Management, and labor chargeable services. Position Information CUSTOMER & EVENT MANAGEMENT Develop and manage relationships with internal and external university clients who utilize San Francisco State University’s facilities. Develop and maintain excellent client relations while managing all details associated with each event. Liaison with vendors and minimize risk by ensuring appropriate liability insurance for all event-related matters. Primary point of contact for events and provide clients with updates as necessary for each event. Responsible for vendor management and client contract negotiations for events. Oversee event reservations, event planning, facilities coordination, technology management, insurance policy standards and documentation for all client events within Event Services. Communicate with various University entities including, but not limited to, University Police Department, Enterprise Risk Management, and Capital Planning, Design & Construction of upcoming events and clients' logistical needs, technical and supervisory support, AV needs, alcohol clearance approvals, State Fire Marshall special event application approvals and facilities support. Develop and implement procedures and solutions to improve the Event Services Associates program. Provide information to clients in relation to campus rates, policies and procedures of events, camps and conferences by the Conference & Event Services area. Ensure facility rules, regulations and policies are enforced at all times while on campus grounds. Conduct walkthrough of rental spaces with clients and campus stakeholders. ADMINISTRATIVE Identify and implement sustainable practices in all areas to include, but not limited to, event production, procurement, and use of various resources. Create tools to solicit feedback from clients and campus stakeholders and recommend service charges or enhancements based on feedback provided. Evaluate and review insurance policies; ensuring agreements for short-term rentals have proper documentation in relation to insurance, payment, and signed agreements. Create and prepare various agreements and revenue reports related to short-term rentals. Maintain and create electronic and paper records and files of each short-term rental agreements. Provide strategic event planning skills while producing and executing basic event plans, from concept through execution of each event. Track, monitor, and compile data of client bookings and maintaining close contact with clients and service partners to ensure a successful event. Coordinate with Enterprise Risk Management and Procurement to review and amend agreement verbiage to ensure rental agreements meet legal and liability standards. Ensure proper billing to clients is accurate and assist in the collection of past due invoices. MARKETING & SALES Assist with developing effective marketing strategies including re-branding and web presence to maximize revenue for the university. Assist with developing program proposals with revenue and cost analysis to plan revenue and business. Assist with developing a campus-wide training for event planning on campus. Assist with negotiating vendor partner rates for event services and equipment. LEADING & TRAINING Lead and coordinate student assistants, which includes, hire, train and feedback of the student workforce. Ensure training is compatible with policies and procedures set forth by SF State, Administration & Finance, and Student Affairs. Assist with training, evaluation and scheduling of student support. Support student staff payroll. Provide training to staff and community partners who use the Event Management System database. INVENTORY CONTROL Coordinate with the Facilities Services on the general maintenance and upkeep of facilities, audio visual equipment, and furniture inventories. Ensure that appropriate rates for furniture, equipment, and all chargeable services are maintained in Event Management System database. Other duties as assigned. Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Working knowledge of and ability to apply standard theories, principles, practices, and techniques applicable to the program and/or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program and/or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and independently plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Expertise in investigating and analyzing problems with a broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Four years’ experience in conference and event services, including logistics and execution. Four years’ experience leading staff. Overseeing customer service experience in a hospitality-related environment. Demonstrated ability to train and mentor staff. Ability to troubleshoot complex and varied client related problems in a fast paced environment. Thorough knowledge of Microsoft Office. Experience with EMS (Event Management System) or other event management software. Basic understanding of AV equipment in relation to event services. Demonstrated experience working with diverse populations. Experience working with a diverse community. Environmental/Physical/Special The incumbent will work in a shared environment within the residential housing community on the main SF State campus. S/he will be required to lift and carry equipment, tables, chairs, etc., for conference check-in and check-out, event set-ups, and other campus needs. Regular attendance and work week that sometimes needs to be flexible are required. This position may be required to work nights and/or weekends. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Employment Requirement CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Oct 13 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Apply By: 05/09/24 Division: Housing Economic & Employment Services Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: TheTrainingServicesCoordinatoris responsible for presenting, developing, and coordinating training activities. Duties include conducting needs assessment, developing technical and soft skills training,researchingand assessing criteria and tools for training, completing pre- and post-assessment of training, training staff and customers. This position operates on our four-day work week (Monday-Thursday). This position is hybrid, with remote work and in-office work as needed. Anticipated Hiring Range: $65,097.36 - $70,097.36 USD Annual Total Base Pay Range: 54,978.32 - 70,097.36- 85,216.40 USD Annually Compensation will be determined based on education, experience and skills. Benefits: Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement flexible schedules, remote work options, and more. For more information, click here for our Total Rewards summary. Essential Duties: Designs and develops a variety of soft skills and technicaltraining curriculaand course outlines applying adult learning theory and accelerated learning techniques. Delivers training ;facilitates exercises and activities; and lectures on subject matter. Coach participants and conduct debriefing sessions. Determines the level and type of classroom engagement with each participant and with each class. Identifies and coordinates contract training from outside the organization as needed. Creates training materials including educational and experiential activities. Research and analyze best practices for trainings based on need. CoordinatesLinkedIn Learningaccess for internal and external customers. Sends invites, monitors usage, communicates with supervisors. Creates pre- and post-evaluation assessments ; designs metrics and tracks training and evaluations; adjusts training and materials as warranted. May track attendance related to performance of employees. Conducts periodic assessment,researchtraining methods and technology, determines priorities and identifies subject matter needs. Supports the coordination of needed training services team. Other duties and responsibilities as assigned. Qualifications: Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Minimal Qualifications : Bachelor’s degree inBusiness Administration, Management, Organizational BehaviorStudies, Teachingor related fieldand 1 year of work-related experience. Or an equivalent combination of education and experience. Preferred Knowledge, Skills and Abilities : Proven facilitation skills (audience engagement) Experience in online delivery/meeting platforms (Zoom, Teams, Google Meets, Webex) Knowledge of Adult Training methods/modalities Ability to articulate clearly and effectively to varying levels of customerwithout judgement Experience and comfort with public speaking Strong written and oral communication Independent critical thinking and analysis Demonstrating initiative, innovation, and resiliency High attention to detail when proofreading/correcting written reports. Intermediate level skills forMicrosoftOffice suite software Accurately schedule a moderate volume of calendar items through MS Outlook LinkedInLearning Coordination Ability to maintain composure and professionalism while navigating different technology and troubleshoot when necessary Providing instructions in an easy-to-understand manner Additional Job Information: Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references. Please note that supplemental questions requiring a written response will serve as a writing sample. Current Jefferson County employees must apply through their employee profile in Workday. How to Apply: Applications will be accepted electronically at Jefferson County Colorado Career Opportunities . Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal . For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs Questions: County Recruitment Team: 303-271-8400 or careertalent@jeffco.us Library Recruitment Team: 303.275.6168 or talent@jeffcolibrary.org Sheriff Recruitment Team: 303.271.5332 or sheriff.recruiting@co.jefferson.co.us Education: Bachelor's Degree Experience: Work Experience: Minimum one year Certifications: Languages: Category: Administrative, Business Programs and Services
Apr 26, 2024
Full Time
Apply By: 05/09/24 Division: Housing Economic & Employment Services Division Management Level: Individual Contributor Scheduled Weekly Hours: 40 Benefit Eligibility: This position is eligible for Standard Benefits which includes dental, medical, and vision insurance, paid time off and holidays, retirement matching, wellness programs, and tuition reimbursement. Description: TheTrainingServicesCoordinatoris responsible for presenting, developing, and coordinating training activities. Duties include conducting needs assessment, developing technical and soft skills training,researchingand assessing criteria and tools for training, completing pre- and post-assessment of training, training staff and customers. This position operates on our four-day work week (Monday-Thursday). This position is hybrid, with remote work and in-office work as needed. Anticipated Hiring Range: $65,097.36 - $70,097.36 USD Annual Total Base Pay Range: 54,978.32 - 70,097.36- 85,216.40 USD Annually Compensation will be determined based on education, experience and skills. Benefits: Jefferson County offers a generous benefits package that supports your personal and professional life. Benefits include medical, dental and vision insurance, paid time off and holidays, retirement matching, wellness programs, tuition reimbursement flexible schedules, remote work options, and more. For more information, click here for our Total Rewards summary. Essential Duties: Designs and develops a variety of soft skills and technicaltraining curriculaand course outlines applying adult learning theory and accelerated learning techniques. Delivers training ;facilitates exercises and activities; and lectures on subject matter. Coach participants and conduct debriefing sessions. Determines the level and type of classroom engagement with each participant and with each class. Identifies and coordinates contract training from outside the organization as needed. Creates training materials including educational and experiential activities. Research and analyze best practices for trainings based on need. CoordinatesLinkedIn Learningaccess for internal and external customers. Sends invites, monitors usage, communicates with supervisors. Creates pre- and post-evaluation assessments ; designs metrics and tracks training and evaluations; adjusts training and materials as warranted. May track attendance related to performance of employees. Conducts periodic assessment,researchtraining methods and technology, determines priorities and identifies subject matter needs. Supports the coordination of needed training services team. Other duties and responsibilities as assigned. Qualifications: Research shows that women and other underrepresented and historically marginalized groups tend to apply only when they check every box in the posting. If you are reading this and hesitating to click “apply” for that reason, we encourage you to go for it! A true passion and excitement for making an impact is just as important as work experience. Minimal Qualifications : Bachelor’s degree inBusiness Administration, Management, Organizational BehaviorStudies, Teachingor related fieldand 1 year of work-related experience. Or an equivalent combination of education and experience. Preferred Knowledge, Skills and Abilities : Proven facilitation skills (audience engagement) Experience in online delivery/meeting platforms (Zoom, Teams, Google Meets, Webex) Knowledge of Adult Training methods/modalities Ability to articulate clearly and effectively to varying levels of customerwithout judgement Experience and comfort with public speaking Strong written and oral communication Independent critical thinking and analysis Demonstrating initiative, innovation, and resiliency High attention to detail when proofreading/correcting written reports. Intermediate level skills forMicrosoftOffice suite software Accurately schedule a moderate volume of calendar items through MS Outlook LinkedInLearning Coordination Ability to maintain composure and professionalism while navigating different technology and troubleshoot when necessary Providing instructions in an easy-to-understand manner Additional Job Information: Offer of employment contingent upon successful completion of criminal history, motor vehicle report, education verification, and/or references. Please note that supplemental questions requiring a written response will serve as a writing sample. Current Jefferson County employees must apply through their employee profile in Workday. How to Apply: Applications will be accepted electronically at Jefferson County Colorado Career Opportunities . Applicants complete an online form and have the option to provide a resume and detailed cover letter that describes why you are the best candidate for the position. Applications are reviewed for minimum qualifications listed in the qualifications section of the job bulletin, and applicants are contacted directly by the hiring team regarding next steps. To view the status of your application or direct communication from the hiring team, please log into your candidate portal . For more details on the recruitment process, please visit https://www.jeffco.us/1860/FAQs Questions: County Recruitment Team: 303-271-8400 or careertalent@jeffco.us Library Recruitment Team: 303.275.6168 or talent@jeffcolibrary.org Sheriff Recruitment Team: 303.271.5332 or sheriff.recruiting@co.jefferson.co.us Education: Bachelor's Degree Experience: Work Experience: Minimum one year Certifications: Languages: Category: Administrative, Business Programs and Services
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Sexual Violence Prevention Education & Case Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life/SAFE Place Appointment Type This is a Probationary Position Time Base Full-time (1.0 FTE) Work Schedule Monday- Friday ; 8:00am-5:00pm Anticipated Hiring Range $5,964 - $6,125 Per Month ($71,568.00 - $73,500.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the SAFE Place Manager, the incumbent will be responsible for the development and implementation of sexual violence prevention education on campus. Additionally, this position will serve as a bridge to and work closely with the Basic Needs Stability Coordinator to provide services for students experiencing domestic and intimate partner violence locate safe and immediate on and off campus housing. Other partners that this position will work closely with includes the Dean of Students Office, Food+Shelter+Success, Housing, Dining, & Conference Services; Associated Students; First Year Experience Committee; Veteran’s Services, Disability Programs & Resource Center, Career Services & Leadership Development, and the Case Management Team within the Division of Student Life (DOS). The incumbent will facilitate outreach, education, and trainings for the campus community to increase the visibility of the SAFE Place and housing security resources, implement sexual assault prevention, and promote health equity, social justice, cultural humility, and diversity concepts. The incumbent will also provide strategic and holistic case management to any student needing housing, food, or financial support during a crisis that overlaps with SAFE’s mission. This position will be a non-mandated reporter position to provide strategic support to SAFE Place as an additional advocate. Position Information Sexual Violence Prevention Education Coordination Plan, develop, implement, and assess sexual violence prevention strategies aligned with anti-oppression frameworks, primary prevention, and public health best practices. Plan, develop and conduct program, activity, workshop and media evaluation using a variety of accepted quantitative and qualitative tools including surveys, pre and post intervention testing and institutional data. Work strategically with Student Engagement & Transition (SET), Fraternity & Sorority Life, Residential Life, and Athletics to develop compliance curriculum for all new incoming students, student leaders, and student athletes. Create and implement a curriculum that addresses student needs and focuses on topics such as: decreasing the prevalence of harmful social norms related to toxic masculinity; decreasing the incidence of sexual violence by utilizing effective strategies such as prevention education; bystander intervention; shifting the culture through strategic initiatives designed to create programmatic and organizational change to prevent sexual violence; and intersecting health issues such as substance use, sexual health, and interdisciplinary approaches. Provide group preventive health education consultation and workshops on a variety of topics including sexual and reproductive health, sexual violence prevention, smoking cessation, exercise, nutrition, stress, addiction, and mental health and wellness related topics. Document health education services, program needs, goals, design, implementation, and evaluation in standard applications including Microsoft Office, Org Sync, and Qualtrics. Coordinate weekly visibility and outreach efforts to increase program awareness and participation. Facilitate presentations for student organizations/groups, classes, departments, and colleges. Alongside the SAFE Place Manager, coordinate large-scale events, activities, and campaigns for students in alignment with nationally recognized awareness days. Work collaboratively with the SAFE Place Manager to develop and disseminate marketing, outreach, and social media posts in support of student programs. Case Management The incumbent will not be a mandated reporter in order to be an advocate for students on campus. Incumbent will provide ongoing support services and case management outlined below to ensure the well-being and safety of victims. These services shall be available 24 hours a day. Provide crisis support and resources to students in need of services. Be aware of community resources and make referrals to students when appropriate. Work closely with the SAFE Place Manager and Basic Needs Stability Coordinator to support survivors of domestic violence to identify and secure safe housing. Serve as case manager for any students using crisis housing services and resources. Assist students with problem solving and solution building, support students in identifying and accessing campus and community resources to stabilize housing, food, and finances during crises that overlap with SAFE support. Confidential Sexual Assault Survivor Advocate This position is a non-mandated reporter position to provide a second SAFE Place advocate on campus to support confidential and safe reporting with a trauma informed, survivor focused framework. The incumbent will support and accompany victim survivors at their request and with their permission: during investigations and discipline proceedings, including acting as an advisor at any related meeting or hearing; when giving reports to or meeting with University Police, local law enforcement, Title IX staff, and any other campus administrator related to a sexual misconduct complaints; when going to legal appointments ad hearings in court or with legal representatives, including assistance with obtaining a restraining or other protective order; when seeking supportive measures. Develop and Maintain On- and Off-Campus Strategic Partnerships Facilitate development of promotional materials, including flyers and brochures, to effectively communicate services and activities to students and stakeholders. Collaborate with the Basic Needs team, Dean of Students Office, Associate Students, and various campus partners to establish referral pipelines and a seamless resource delivery system amid to increase the safety of students experiencing violence. Develop functional relationships with community and county partners to engage with advocacy efforts. Maintain relationships with on-campus technology, risk management, and communications departments in support of student programming. Attend systemwide CSU advocate meetings, trainings, and conferences held by community and grant partners. Other Duties as Assigned Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications Knowledge and Abilities: Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Confidentiality is an expectation of this position. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Demonstrated success creating and facilitating sexual violence prevention education, trainings, and workshops to students and community partners. Experience working with and providing services to students impacted by housing insecurity, gender-based violence, and other related crisis case management support through a trauma informed care approach. Education: Degree from a four-year college or university in a Social Work, Counseling, Clinical Psychology, Public Health or related field required. A master’s degree in counseling, Clinical Psychology, Social Work or a job-related field plus graduate course work in counseling techniques, interviewing and conflict resolution preferred. Preferred Qualifications Passionate about supporting survivors of sexual and domestic violence and conducting work around preventing violence on campus with young adults. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving students who lack essential resources. Demonstrated effectiveness in working with college-age populations from a wide variety of countries of origin with multi-racial, ethnic, and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. The incumbent shall be a person whose primary responsibilities are providing case management and assistance to survivors of Sexual Misconduct. The incumbent must have received a certificate evidencing completion of a training program in the counseling of Sexual Assault victims issued by a counseling center that meets the criteria for the award of a grant established pursuant to California Penal Code §13837 and who meets one of the following requirements: 1. Has a master's degree in social work or a related field; or has two years of counseling experience, at least six months of which is in rape crisis counseling; or 2. Has 40 hours of training as described below and is supervised by an individual who qualifies as a psychotherapist or counselor under paragraph (1). The training, supervised by a person qualified under paragraph (1), shall include but not be limited to the following areas: Law, Medicine, Societal attitudes, Crisis intervention and counseling techniques, Role playing, Referral Services, Sexuality. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 28, 2024
Working Title Sexual Violence Prevention Education & Case Manager SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Division of Student Life/SAFE Place Appointment Type This is a Probationary Position Time Base Full-time (1.0 FTE) Work Schedule Monday- Friday ; 8:00am-5:00pm Anticipated Hiring Range $5,964 - $6,125 Per Month ($71,568.00 - $73,500.00 Annually) Salary is commensurate with experience. Position Summary Under the general supervision of the SAFE Place Manager, the incumbent will be responsible for the development and implementation of sexual violence prevention education on campus. Additionally, this position will serve as a bridge to and work closely with the Basic Needs Stability Coordinator to provide services for students experiencing domestic and intimate partner violence locate safe and immediate on and off campus housing. Other partners that this position will work closely with includes the Dean of Students Office, Food+Shelter+Success, Housing, Dining, & Conference Services; Associated Students; First Year Experience Committee; Veteran’s Services, Disability Programs & Resource Center, Career Services & Leadership Development, and the Case Management Team within the Division of Student Life (DOS). The incumbent will facilitate outreach, education, and trainings for the campus community to increase the visibility of the SAFE Place and housing security resources, implement sexual assault prevention, and promote health equity, social justice, cultural humility, and diversity concepts. The incumbent will also provide strategic and holistic case management to any student needing housing, food, or financial support during a crisis that overlaps with SAFE’s mission. This position will be a non-mandated reporter position to provide strategic support to SAFE Place as an additional advocate. Position Information Sexual Violence Prevention Education Coordination Plan, develop, implement, and assess sexual violence prevention strategies aligned with anti-oppression frameworks, primary prevention, and public health best practices. Plan, develop and conduct program, activity, workshop and media evaluation using a variety of accepted quantitative and qualitative tools including surveys, pre and post intervention testing and institutional data. Work strategically with Student Engagement & Transition (SET), Fraternity & Sorority Life, Residential Life, and Athletics to develop compliance curriculum for all new incoming students, student leaders, and student athletes. Create and implement a curriculum that addresses student needs and focuses on topics such as: decreasing the prevalence of harmful social norms related to toxic masculinity; decreasing the incidence of sexual violence by utilizing effective strategies such as prevention education; bystander intervention; shifting the culture through strategic initiatives designed to create programmatic and organizational change to prevent sexual violence; and intersecting health issues such as substance use, sexual health, and interdisciplinary approaches. Provide group preventive health education consultation and workshops on a variety of topics including sexual and reproductive health, sexual violence prevention, smoking cessation, exercise, nutrition, stress, addiction, and mental health and wellness related topics. Document health education services, program needs, goals, design, implementation, and evaluation in standard applications including Microsoft Office, Org Sync, and Qualtrics. Coordinate weekly visibility and outreach efforts to increase program awareness and participation. Facilitate presentations for student organizations/groups, classes, departments, and colleges. Alongside the SAFE Place Manager, coordinate large-scale events, activities, and campaigns for students in alignment with nationally recognized awareness days. Work collaboratively with the SAFE Place Manager to develop and disseminate marketing, outreach, and social media posts in support of student programs. Case Management The incumbent will not be a mandated reporter in order to be an advocate for students on campus. Incumbent will provide ongoing support services and case management outlined below to ensure the well-being and safety of victims. These services shall be available 24 hours a day. Provide crisis support and resources to students in need of services. Be aware of community resources and make referrals to students when appropriate. Work closely with the SAFE Place Manager and Basic Needs Stability Coordinator to support survivors of domestic violence to identify and secure safe housing. Serve as case manager for any students using crisis housing services and resources. Assist students with problem solving and solution building, support students in identifying and accessing campus and community resources to stabilize housing, food, and finances during crises that overlap with SAFE support. Confidential Sexual Assault Survivor Advocate This position is a non-mandated reporter position to provide a second SAFE Place advocate on campus to support confidential and safe reporting with a trauma informed, survivor focused framework. The incumbent will support and accompany victim survivors at their request and with their permission: during investigations and discipline proceedings, including acting as an advisor at any related meeting or hearing; when giving reports to or meeting with University Police, local law enforcement, Title IX staff, and any other campus administrator related to a sexual misconduct complaints; when going to legal appointments ad hearings in court or with legal representatives, including assistance with obtaining a restraining or other protective order; when seeking supportive measures. Develop and Maintain On- and Off-Campus Strategic Partnerships Facilitate development of promotional materials, including flyers and brochures, to effectively communicate services and activities to students and stakeholders. Collaborate with the Basic Needs team, Dean of Students Office, Associate Students, and various campus partners to establish referral pipelines and a seamless resource delivery system amid to increase the safety of students experiencing violence. Develop functional relationships with community and county partners to engage with advocacy efforts. Maintain relationships with on-campus technology, risk management, and communications departments in support of student programming. Attend systemwide CSU advocate meetings, trainings, and conferences held by community and grant partners. Other Duties as Assigned Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. At All Times Demonstrate behaviors that are in line with the User-Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D) Demonstrate safe work practices for oneself, others, and the office environment. Minimum Qualifications Knowledge and Abilities: Thorough knowledge of the policies, procedures and practices of the program area to which assigned or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside the program to which immediately assigned; general knowledge of the principles, problems and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Ability to carry out very complex assignments without detailed instructions; advise students individually or in groups on varied and complex matters; determine the appropriate course of action and proper techniques to utilize while engaged with individuals and groups in personal interactions of a sensitive nature; reason logically and analyze and solve organizational and operating problems of one or several program areas; plan, coordinate and initiate actions necessary to implement administrative or group decisions or recommendations; analyze and define complex organizational, policy or procedural problems, collect and evaluate data, draw valid conclusions and project consequences of various alternative courses of action; understand the roles and responsibilities of others and to gauge relationships accordingly by taking into account the variety of the interrelationships, motivations and goals of the members of the organization served; and establish and maintain effective, cooperative and harmonious working relationships in circumstances which involve the denial of requests or the necessity to persuade others to accept a different point of view. Confidentiality is an expectation of this position. Possession of these knowledge and abilities is typically demonstrated through the Experience requirements below. Experience: Demonstrated success creating and facilitating sexual violence prevention education, trainings, and workshops to students and community partners. Experience working with and providing services to students impacted by housing insecurity, gender-based violence, and other related crisis case management support through a trauma informed care approach. Education: Degree from a four-year college or university in a Social Work, Counseling, Clinical Psychology, Public Health or related field required. A master’s degree in counseling, Clinical Psychology, Social Work or a job-related field plus graduate course work in counseling techniques, interviewing and conflict resolution preferred. Preferred Qualifications Passionate about supporting survivors of sexual and domestic violence and conducting work around preventing violence on campus with young adults. Experience in a multicultural, urban setting. Demonstrated ability to use organizational skills to efficiently develop, implement, coordinate, and evaluate student-facing programs. Experience working with local community resources and developing partnerships that enhance student success. Demonstrated ability in managing difficult and complex situations involving students who lack essential resources. Demonstrated effectiveness in working with college-age populations from a wide variety of countries of origin with multi-racial, ethnic, and cultural identities; multi-gender and lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; disabilities; and a myriad of beliefs. Demonstrated ability to work collaboratively. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written, and nonverbal communication skills. Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion. The incumbent shall be a person whose primary responsibilities are providing case management and assistance to survivors of Sexual Misconduct. The incumbent must have received a certificate evidencing completion of a training program in the counseling of Sexual Assault victims issued by a counseling center that meets the criteria for the award of a grant established pursuant to California Penal Code §13837 and who meets one of the following requirements: 1. Has a master's degree in social work or a related field; or has two years of counseling experience, at least six months of which is in rape crisis counseling; or 2. Has 40 hours of training as described below and is supervised by an individual who qualifies as a psychotherapist or counselor under paragraph (1). The training, supervised by a person qualified under paragraph (1), shall include but not be limited to the following areas: Law, Medicine, Societal attitudes, Crisis intervention and counseling techniques, Role playing, Referral Services, Sexuality. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 27 2024 Pacific Daylight Time Applications close: Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: University Housing Services Classification Title: Student Services Professional II Posting Details Priority Application Date (Posting will remain open until filled): Wednesday, February 14, 2024 @ 11:55pm PST Position Summary Under general supervision of the Associate Director of Residential Education, the Student Services Professional II performs moderately complex professional student service work. Assignments typically require the application of both knowledge and judgment in using the principles, techniques, standards, guides and professional skills characteristic of a particular student service program or activity. This generally requires: planning; both interviewing and counseling techniques; judgment to recommend solutions to problems and changes in program procedures; and/or acting as spokesperson within the area of expertise. This role requires use of sound independent judgment while dealing with moderately complex student service problems. It demands the utilization of effective interpersonal skills with both individuals and groups, to be flexible and versatile, to use tact and sensitivity and to apply effective analytical skills in assisting with the preparation of documentation, mandatory reporting and program assessment. The purpose of this work is to assist students in making successful progress toward their degree objectives; to provide learning experiences which supplement those in the classroom; and to assist and encourage students to utilize effectively the knowledge, skills and abilities learned during their university careers. University Housing Services(UHS) is a non-general fund, self-support program with approximately 2,100 on-campus beds housing a mix of first-year through graduate school students with 7 residence halls and 1 dining center; 45 full- time employees, 56 paraprofessional staff, approximately 150 student staff. UHS includes a First-Year Experience Program and Residential Theme Floors and a full Summer Conference Program. The Residence Hall Coordinator (RHC) is responsible for the development of a positive community atmosphere in the living environment conducive to student development and academic success. The RHC is responsible for implementing and carrying out the University Housing Services conduct within assigned community. The RHC will work with the Associate Director for Residential Education on higher level conduct issues. The RHC will generally serve as the first responder regarding safety, crisis, and emergency situations in the residential community. The incumbent will oversee the daily building administration, procedures, and operation of their hall. In addition, this position will serve in a variety of capacities working on projects, committees, and tasks. The RHC has responsibility for direction and leadership of 1-2 residence halls including providing lead work direction to 6-14 Resident Advisors, 8-15 Desk Attendants, 1-4 graduate students. The incumbent is also responsible for advising Hall Council and performing academic advising. This is a 12-month live-in position renewable each year based on performance, departmental need and available funding. FLSA : Exempt (not eligible for overtime) Anticipated Hiring Range : $4,610 per month - $5,000 per month (Anticipated hiring range is at the minimum of the classification salary range) CSU Classification Salary Range : $4,610.00 per month - $6,556.00 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Temporary (renewable each year based on performance, departmental need and available funding) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday to Friday, 8:00 am - 5:00 pm. Regular evening and weekend work. Department Information Offering various and diverse living and learning experiences, the University Housing Services Office is an integral part of the educational mission of Sacramento State. As such, the office strives to create a welcoming and stimulating environment that prompts students to participate in co-curricular activities that promote life and leadership skills, social responsibility, and academic success. Please visit our website for additional information: https://www.csus.edu/student-life/housing/ Minimum Qualifications Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty and staff, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Required Qualifications Experience University student services experience (e.g. advising, admissions, community development, conduct, residential education, or student programming) Experience working with students from various ethnic and socioeconomic backgrounds Knowledge, Skills, Abilities Ability to independently prioritize, plan and organize work in a fast-paced environment Strong interpersonal skills and the ability to provide direct programs and/or services to a diverse student population Excellent verbal and written communication skills and a demonstrated ability to communicate effectively in a diverse environment Ability to compile, prepare, write, and review reports Ability to prepare and give presentations Proficiency using standard office software packages (e.g. Microsoft Office Suite) Familiarity working with school-based record/data systems/software (example: PeopleSoft, StarRez) Ability to understand, interpret and apply moderately complex rules, regulations and procedures Ability to maintain confidentiality Ability to train and provide lead work direction to others (i.e. student employees/student leaders) Work Schedule Requirements Ability to work a flexible schedule including evenings, weekends and holidays Ability to live on-campus and participate in an on-call duty rotation Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community Conditions of Employment Ability to pass background check Preferred Qualifications Master's degree in Higher Education or related field Experience working with students considered to be “at risk” Experience in a college or university housing services program beyond the Resident Advisor level Experience working with theme/learning communities or first year experience programs. Experience with programming, crisis management, community development, conduct and/or administration Knowledge of live-in requirements and the challenges that go with living on campus Knowledge of and ability to respond to safety and emergency situations Documents Needed to Apply Resume and cover letter Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Jan 31 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: University Housing Services Classification Title: Student Services Professional II Posting Details Priority Application Date (Posting will remain open until filled): Wednesday, February 14, 2024 @ 11:55pm PST Position Summary Under general supervision of the Associate Director of Residential Education, the Student Services Professional II performs moderately complex professional student service work. Assignments typically require the application of both knowledge and judgment in using the principles, techniques, standards, guides and professional skills characteristic of a particular student service program or activity. This generally requires: planning; both interviewing and counseling techniques; judgment to recommend solutions to problems and changes in program procedures; and/or acting as spokesperson within the area of expertise. This role requires use of sound independent judgment while dealing with moderately complex student service problems. It demands the utilization of effective interpersonal skills with both individuals and groups, to be flexible and versatile, to use tact and sensitivity and to apply effective analytical skills in assisting with the preparation of documentation, mandatory reporting and program assessment. The purpose of this work is to assist students in making successful progress toward their degree objectives; to provide learning experiences which supplement those in the classroom; and to assist and encourage students to utilize effectively the knowledge, skills and abilities learned during their university careers. University Housing Services(UHS) is a non-general fund, self-support program with approximately 2,100 on-campus beds housing a mix of first-year through graduate school students with 7 residence halls and 1 dining center; 45 full- time employees, 56 paraprofessional staff, approximately 150 student staff. UHS includes a First-Year Experience Program and Residential Theme Floors and a full Summer Conference Program. The Residence Hall Coordinator (RHC) is responsible for the development of a positive community atmosphere in the living environment conducive to student development and academic success. The RHC is responsible for implementing and carrying out the University Housing Services conduct within assigned community. The RHC will work with the Associate Director for Residential Education on higher level conduct issues. The RHC will generally serve as the first responder regarding safety, crisis, and emergency situations in the residential community. The incumbent will oversee the daily building administration, procedures, and operation of their hall. In addition, this position will serve in a variety of capacities working on projects, committees, and tasks. The RHC has responsibility for direction and leadership of 1-2 residence halls including providing lead work direction to 6-14 Resident Advisors, 8-15 Desk Attendants, 1-4 graduate students. The incumbent is also responsible for advising Hall Council and performing academic advising. This is a 12-month live-in position renewable each year based on performance, departmental need and available funding. FLSA : Exempt (not eligible for overtime) Anticipated Hiring Range : $4,610 per month - $5,000 per month (Anticipated hiring range is at the minimum of the classification salary range) CSU Classification Salary Range : $4,610.00 per month - $6,556.00 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Temporary (renewable each year based on performance, departmental need and available funding) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday to Friday, 8:00 am - 5:00 pm. Regular evening and weekend work. Department Information Offering various and diverse living and learning experiences, the University Housing Services Office is an integral part of the educational mission of Sacramento State. As such, the office strives to create a welcoming and stimulating environment that prompts students to participate in co-curricular activities that promote life and leadership skills, social responsibility, and academic success. Please visit our website for additional information: https://www.csus.edu/student-life/housing/ Minimum Qualifications Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty and staff, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Possession of these knowledge and abilities typically is demonstrated through the Experience requirements below. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Required Qualifications Experience University student services experience (e.g. advising, admissions, community development, conduct, residential education, or student programming) Experience working with students from various ethnic and socioeconomic backgrounds Knowledge, Skills, Abilities Ability to independently prioritize, plan and organize work in a fast-paced environment Strong interpersonal skills and the ability to provide direct programs and/or services to a diverse student population Excellent verbal and written communication skills and a demonstrated ability to communicate effectively in a diverse environment Ability to compile, prepare, write, and review reports Ability to prepare and give presentations Proficiency using standard office software packages (e.g. Microsoft Office Suite) Familiarity working with school-based record/data systems/software (example: PeopleSoft, StarRez) Ability to understand, interpret and apply moderately complex rules, regulations and procedures Ability to maintain confidentiality Ability to train and provide lead work direction to others (i.e. student employees/student leaders) Work Schedule Requirements Ability to work a flexible schedule including evenings, weekends and holidays Ability to live on-campus and participate in an on-call duty rotation Commitment to maintaining a welcoming and inclusive work environment with diverse colleagues and constituents including faculty, students, staff, and members of the community Conditions of Employment Ability to pass background check Preferred Qualifications Master's degree in Higher Education or related field Experience working with students considered to be “at risk” Experience in a college or university housing services program beyond the Resident Advisor level Experience working with theme/learning communities or first year experience programs. Experience with programming, crisis management, community development, conduct and/or administration Knowledge of live-in requirements and the challenges that go with living on campus Knowledge of and ability to respond to safety and emergency situations Documents Needed to Apply Resume and cover letter Failure to upload required documentation may result in disqualification. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate will be required to provide official transcripts of their highest degree earned and must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Jan 31 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Under the general direction of the Director of Residential Life for University Housing Services (UHS), the Housing Behavioral Case Manager serves as a point for University Housing Services response to students experiencing varying degrees of need/support and/or distress. The incumbent is readily accessible and provides consultations for staff, students, and family members who are concerned about a distressed University Housing Services resident. The Housing Behavioral Case Manager serves as a primary resource for managing reports of behavioral concerns in the residence halls and apartments as well as responding to inquiries and providing appropriate follow-up. The position provides case management services to students with complex mental and physical health problems, cognitive disorders, and safety concerns that are reported to University Housing Services. Housing Behavioral Case management services include, but are not limited to: providing assessment, advocacy, resources and referrals as well as follow-up services for students that are experiencing significant physical, mental, psychological, and life management difficulties. The Housing Behavioral Case Manager supports students experiencing issues functioning in the university system, those with current and emerging mental, psychological, or physical health issues (including COVID support and oversight), and students experiencing issues adjusting to academic and social life. The Housing Behavioral Case Manager coordinates services and provides referrals to the appropriate resources on campus such as the Counseling and Psychological Services, Accessible Education Center, SJSU Cares, Guardian Scholars, Student Health and Wellness, Title IX and Student Conduct & Ethical Development. The Housing Behavioral Case Manager works towards minimizing the impact of mental illness or emotional distress on the safety, academic, and personal pursuits of students through effective referral and follow through. The Housing Behavioral Case Manager has significant responsibility for crisis management, administrative duties, communication within and outside the university, and other related activities with additional specific responsibility for managing behavioral cases, student advocacy, and training and outreach. The Housing Behavioral Case Manager works cooperatively with all UHS staff in support and implementation of the UHS and Residential Life Mission and Curriculum. The position requires political acumen as it interfaces with the Behavioral Intervention Team, Campus Legal Counsel, President’s Cabinet, students’ families, media, and other key stakeholders. Duties include providing information and training for the University Housing Services student and professional staff; fielding calls, emails, and referrals regarding concerning behaviors; meeting with students, coordinating responses and services for individuals; undertaking research on national best practices; and may be required to participate on other committees dealing with campus safety. The Housing Behavioral Case Manager works closely with key offices (Behavior Intervention Team, University Police, Counseling and Psychological Services, Student Conduct and Ethical Development, Title IX, Student Health and Wellness Center, and Accessible Education Center, SJSU Cares and Guardian Scholars/Foster Youth Programs) to identify and intervene as needed with students whose behavior suggests the need for support services. University Housing is responsible for the development and management of a comprehensive program for approximately 4,200 residents living in on campus facilities. The program includes the day-to-day operation of four residence halls housing 2,400 first year students and two apartment complexes housing 1,800 upper division students, graduate students, faculty, and staff. Key Responsibilities Communicates with the Director for Residential Life, Assistant Directors for Residential Life and Conduct Coordinator on an ongoing basis to track and resolve issues. Assists and supports Residential Life staff to manage behavioral concerns of individuals in personal crisis and/or other emergencies and coordinate appropriate follow up. Assesses residents’ ability to live in a residential environment. Triages individuals with behavioral concerns to facilitate and track referrals and follow up with individuals. Coordinates with other campus colleagues to track, assess, and refer students as appropriate. Provides reports tracking resident concerns, related conduct issues, behavioral patterns, and resolutions. Serves as a liaison for Housing residents, their families, and campus partners. Works and communicates with campus offices and community agencies to ensure appropriate support of the referred individuals as needed. Develops liaison relationships with other Student Affairs and University departments to coordinate efforts where appropriate. Responds as needed for crisis intervention, management and consultation with Residential Life Staff who are on call 24 hours a day. Develops and presents recommendations for improvement of established processes and practices; initiates and implements plans to execute changes. Establishes partnerships with Bay Area colleges and colleagues to foster professional development, networking, and benchmarking opportunities. Knowledge, Skills & Abilities Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Experience with crisis counseling and mental health interventions. Ability to advise and counsel students, faculty and staff, individually and in groups on complex student-related matters; ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies. Demonstrated ability to lead individuals and projects in a team effort to accomplish institutional and divisional goals and objectives. Ability to carry out a variety of professionally complex assignments without detailed instructions. Strong oral and written communication skills. Must possess excellent customer service and public relations skills. Ability to compose and appropriately format correspondence and reports; knowledge of English grammar, business writing, punctuation and spelling. Demonstrated experience in operations and systems analysis, statistical and research methods, and ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to take calls/referrals as required which may include evenings and weekends. Working knowledge of various software applications to include word processing, presentations, spreadsheets, and databases. A valid California driver’s license is required within three months of the date of hire for the operation of any vehicle required for this position. Ability to complete the Defensive Drivers Training Program provided by the State of California for CSU campuses. Required Qualifications Master’s Degree in Higher Education or related field and 3 years progressive experience in Residential Life 3 years progressive residence hall experience 3 years crisis management experience Experience in advising or counseling students, faculty and staff individually, or in a group regarding crisis and mental health concerns Experience with Title IX, mental health, disability laws, and student conduct administration Experience presenting workshops, trainings, etc. to students, faculty, and staff regarding sensitive behavioral concerns and the process and resources to address them Experience working with a large diverse population in an urban setting License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Two years of experience working with students, faculty, and staff in behavioral case management in higher education Licensed Clinical Social Worker or Licensed Professional Clinical Counselor Experience working with a team or a group Experience creating statistical reports regarding various campus behaviors Compensation Classification: Administrator I Hiring Range: $6,296/month - $6,467/month CSU Hiring Range: $3,750/month - $11,146/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary Under the general direction of the Director of Residential Life for University Housing Services (UHS), the Housing Behavioral Case Manager serves as a point for University Housing Services response to students experiencing varying degrees of need/support and/or distress. The incumbent is readily accessible and provides consultations for staff, students, and family members who are concerned about a distressed University Housing Services resident. The Housing Behavioral Case Manager serves as a primary resource for managing reports of behavioral concerns in the residence halls and apartments as well as responding to inquiries and providing appropriate follow-up. The position provides case management services to students with complex mental and physical health problems, cognitive disorders, and safety concerns that are reported to University Housing Services. Housing Behavioral Case management services include, but are not limited to: providing assessment, advocacy, resources and referrals as well as follow-up services for students that are experiencing significant physical, mental, psychological, and life management difficulties. The Housing Behavioral Case Manager supports students experiencing issues functioning in the university system, those with current and emerging mental, psychological, or physical health issues (including COVID support and oversight), and students experiencing issues adjusting to academic and social life. The Housing Behavioral Case Manager coordinates services and provides referrals to the appropriate resources on campus such as the Counseling and Psychological Services, Accessible Education Center, SJSU Cares, Guardian Scholars, Student Health and Wellness, Title IX and Student Conduct & Ethical Development. The Housing Behavioral Case Manager works towards minimizing the impact of mental illness or emotional distress on the safety, academic, and personal pursuits of students through effective referral and follow through. The Housing Behavioral Case Manager has significant responsibility for crisis management, administrative duties, communication within and outside the university, and other related activities with additional specific responsibility for managing behavioral cases, student advocacy, and training and outreach. The Housing Behavioral Case Manager works cooperatively with all UHS staff in support and implementation of the UHS and Residential Life Mission and Curriculum. The position requires political acumen as it interfaces with the Behavioral Intervention Team, Campus Legal Counsel, President’s Cabinet, students’ families, media, and other key stakeholders. Duties include providing information and training for the University Housing Services student and professional staff; fielding calls, emails, and referrals regarding concerning behaviors; meeting with students, coordinating responses and services for individuals; undertaking research on national best practices; and may be required to participate on other committees dealing with campus safety. The Housing Behavioral Case Manager works closely with key offices (Behavior Intervention Team, University Police, Counseling and Psychological Services, Student Conduct and Ethical Development, Title IX, Student Health and Wellness Center, and Accessible Education Center, SJSU Cares and Guardian Scholars/Foster Youth Programs) to identify and intervene as needed with students whose behavior suggests the need for support services. University Housing is responsible for the development and management of a comprehensive program for approximately 4,200 residents living in on campus facilities. The program includes the day-to-day operation of four residence halls housing 2,400 first year students and two apartment complexes housing 1,800 upper division students, graduate students, faculty, and staff. Key Responsibilities Communicates with the Director for Residential Life, Assistant Directors for Residential Life and Conduct Coordinator on an ongoing basis to track and resolve issues. Assists and supports Residential Life staff to manage behavioral concerns of individuals in personal crisis and/or other emergencies and coordinate appropriate follow up. Assesses residents’ ability to live in a residential environment. Triages individuals with behavioral concerns to facilitate and track referrals and follow up with individuals. Coordinates with other campus colleagues to track, assess, and refer students as appropriate. Provides reports tracking resident concerns, related conduct issues, behavioral patterns, and resolutions. Serves as a liaison for Housing residents, their families, and campus partners. Works and communicates with campus offices and community agencies to ensure appropriate support of the referred individuals as needed. Develops liaison relationships with other Student Affairs and University departments to coordinate efforts where appropriate. Responds as needed for crisis intervention, management and consultation with Residential Life Staff who are on call 24 hours a day. Develops and presents recommendations for improvement of established processes and practices; initiates and implements plans to execute changes. Establishes partnerships with Bay Area colleges and colleagues to foster professional development, networking, and benchmarking opportunities. Knowledge, Skills & Abilities Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. Experience with crisis counseling and mental health interventions. Ability to advise and counsel students, faculty and staff, individually and in groups on complex student-related matters; ability to determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature. Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies. Demonstrated ability to lead individuals and projects in a team effort to accomplish institutional and divisional goals and objectives. Ability to carry out a variety of professionally complex assignments without detailed instructions. Strong oral and written communication skills. Must possess excellent customer service and public relations skills. Ability to compose and appropriately format correspondence and reports; knowledge of English grammar, business writing, punctuation and spelling. Demonstrated experience in operations and systems analysis, statistical and research methods, and ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to take calls/referrals as required which may include evenings and weekends. Working knowledge of various software applications to include word processing, presentations, spreadsheets, and databases. A valid California driver’s license is required within three months of the date of hire for the operation of any vehicle required for this position. Ability to complete the Defensive Drivers Training Program provided by the State of California for CSU campuses. Required Qualifications Master’s Degree in Higher Education or related field and 3 years progressive experience in Residential Life 3 years progressive residence hall experience 3 years crisis management experience Experience in advising or counseling students, faculty and staff individually, or in a group regarding crisis and mental health concerns Experience with Title IX, mental health, disability laws, and student conduct administration Experience presenting workshops, trainings, etc. to students, faculty, and staff regarding sensitive behavioral concerns and the process and resources to address them Experience working with a large diverse population in an urban setting License A valid driver's license is required for this position. Out of state candidates selected for the position must obtain a State of California driver's license within 10 days of hire in accordance with the California Department of Motor Vehicles regulations. Once hired the employee must successfully complete the Defensive Driver Training Program provided by the State of California for California State University campuses. Preferred Qualifications Two years of experience working with students, faculty, and staff in behavioral case management in higher education Licensed Clinical Social Worker or Licensed Professional Clinical Counselor Experience working with a team or a group Experience creating statistical reports regarding various campus behaviors Compensation Classification: Administrator I Hiring Range: $6,296/month - $6,467/month CSU Hiring Range: $3,750/month - $11,146/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be fully vaccinated against the COVID-19 virus (including all booster doses of an approved vaccine for which an individual is eligible per current CDC recommendations) or declare a medical or religious exemption from doing so. As a condition of employment, any candidates advanced in a currently open search process should be prepared to comply with this requirement as well as with other safety measures established on the campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 06 2024 Pacific Standard Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary The Residential Life Coordinator is a live-in position that works independently, under general supervision, to oversee 600 to 1400 co -educational students in a University Housing Services (UHS) complex and assists in the development and provision of all Residential Life activities. Key Responsibilities Assist in team planning, establishing goals and objectives to enhance the residential experience Execute departmental processes (i.e. move-in, move-out, occupancy checks, room changes, assignments, etc.) in collaboration with UHS operation team Utilize online and desktop programs to manage facilities work orders, hall occupancy, and hall resources (StarRez) Monitor and/or administer student employee scheduling and payroll Provide leadership, direction, and support for educational initiatives under the Residential Curriculum Model, respond to individual resident needs and coordinate co-curricular programming to promotes departmental learning goals Assist in the collection of evaluation of student learning and satisfaction assessments to identify gaps and make improvements as needed Serve on at least (1) departmental committee to plan, execute and evaluate staff recruitment and training Assumes daily, evening, weekend and vacation on-call coverage that include both community and campus-wide responsibilities Respond as first on-campus professional level contact for crisis intervention and management for the residential community via a 24-hour on-call; notify department/campus staff members regarding crisis situations as applicable Co-supervise 21-36 Resident Advisors (RAs) and 1-2 Hall Office Coordinators (HOC) Knowledge, Skills & Abilities General knowledge of interviewing and counseling techniques, and ability to listen and reason logically General knowledge of group facilitation, oral presentation and public speaking skills Ability to collect, compile, analyze, and evaluate factual data and make oral or written presentations based on these data Ability to maintain dignity and self-control in stressful situations; and ability to respond to emergency and crisis situations Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements Ability to advise students individually or in groups on routine matters, and general knowledge of principles of Individual and group behavior Ability to establish and maintain cooperative working relationships with students, staff, and faculty, administrators, and private and public agencies Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Strong oral and written communication skills Excellent customer service and public relations skills Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division graduate coursework in counseling techniques, interviewing, and conflict resolution Two years of professional experience in one of the student services program areas or in a related field. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. Preferred Qualifications Master’s Degree in Student Affairs, Education, Counseling or a related field Residence Hall Management experience Experience providing education about Diverse Populations Leadership Program Development experience Student Conduct/Judicial Affairs experience Supervision experience Experience teaching and/or presenting educational workshops Compensation Classification: Student Services Professional II Anticipated Hiring Range: $4,610/month CSU Hiring Range: $4,610/month - $6,556/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: April 8, 2024 through April 22, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Apr 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 09, 2024
Job Summary The Residential Life Coordinator is a live-in position that works independently, under general supervision, to oversee 600 to 1400 co -educational students in a University Housing Services (UHS) complex and assists in the development and provision of all Residential Life activities. Key Responsibilities Assist in team planning, establishing goals and objectives to enhance the residential experience Execute departmental processes (i.e. move-in, move-out, occupancy checks, room changes, assignments, etc.) in collaboration with UHS operation team Utilize online and desktop programs to manage facilities work orders, hall occupancy, and hall resources (StarRez) Monitor and/or administer student employee scheduling and payroll Provide leadership, direction, and support for educational initiatives under the Residential Curriculum Model, respond to individual resident needs and coordinate co-curricular programming to promotes departmental learning goals Assist in the collection of evaluation of student learning and satisfaction assessments to identify gaps and make improvements as needed Serve on at least (1) departmental committee to plan, execute and evaluate staff recruitment and training Assumes daily, evening, weekend and vacation on-call coverage that include both community and campus-wide responsibilities Respond as first on-campus professional level contact for crisis intervention and management for the residential community via a 24-hour on-call; notify department/campus staff members regarding crisis situations as applicable Co-supervise 21-36 Resident Advisors (RAs) and 1-2 Hall Office Coordinators (HOC) Knowledge, Skills & Abilities General knowledge of interviewing and counseling techniques, and ability to listen and reason logically General knowledge of group facilitation, oral presentation and public speaking skills Ability to collect, compile, analyze, and evaluate factual data and make oral or written presentations based on these data Ability to maintain dignity and self-control in stressful situations; and ability to respond to emergency and crisis situations Ability to use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements Ability to advise students individually or in groups on routine matters, and general knowledge of principles of Individual and group behavior Ability to establish and maintain cooperative working relationships with students, staff, and faculty, administrators, and private and public agencies Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Strong oral and written communication skills Excellent customer service and public relations skills Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division graduate coursework in counseling techniques, interviewing, and conflict resolution Two years of professional experience in one of the student services program areas or in a related field. A master's degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. Preferred Qualifications Master’s Degree in Student Affairs, Education, Counseling or a related field Residence Hall Management experience Experience providing education about Diverse Populations Leadership Program Development experience Student Conduct/Judicial Affairs experience Supervision experience Experience teaching and/or presenting educational workshops Compensation Classification: Student Services Professional II Anticipated Hiring Range: $4,610/month CSU Hiring Range: $4,610/month - $6,556/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: April 8, 2024 through April 22, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement as a condition of employment. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Apr 08 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Under the supervision of the Assistant Director of Educational Development, the Residential Engagement Coordinator is responsible for the advising and oversight of student leadership organization as well as the creation and management of an ongoing series of social and educational engagement opportunities for the students of University Housing Services. The Residential Engagement Coordinator will interface with campus constituents to represent the department on various university committees. Key Responsibilities Develops, promotes, and implements a wide variety of social, recreational and educational initiatives with broad student appeal under the Residential Curriculum Model. Advises the Residence Hall Association (RHA) and the National Residence Hall Honorary (NRHH) Attends weekly student leader meetings for RHA and NRRH members. Plan and facilitate student leadership training for RHA, and ongoing leadership development for RHA, NRHH and Hall Government Coordinates the annual RHA elections to ensure compliance with campus regulations and RHA bylaws. Collaborates with Academic Initiatives and the Faculty in Residence program to support and execute experiences to enhance academic success. Maintains community presence and actively foster connections with residents in the community. Leads in the planning and implementation of Division of Student Affairs signature events such as Weeks of Welcome, Homecoming, Parent & Family Weekend, Spartan Speakers Series, Admitted Spartans Day, and other large-scale campus initiatives Organizes and maintain inventory of programming resources/supplies. Creates, maintains and promotes engagement calendars. Serves on at least (1) departmental committee to plan, execute and evaluate student leader recruitment and training. Develops and implements, with the Residential Education professional team, learning outcomes, programmatic initiatives, and assessment tools. Knowledge, Skills & Abilities Ability to communicate with constituents in a professional and respectful manner Thorough knowledge of grammar, business writing, punctuation, and spelling. Ability to compose and appropriately format correspondence and reports. General knowledge of interviewing and counseling techniques, and ability to listen and reason logically. General knowledge of group facilitation, oral presentation, and public speaking skills. Ability to rapidly acquire a general knowledge of overall operation, functions and programs of San Jose State University. Ability to collect, compile, analyze, and evaluate factual data and make oral or written presentations based on these data. Ability to advise students individually or in groups on routine matters, and general knowledge of principles of individual and group behavior. Ability to maintain dignity and self-control in stressful situations; and ability to respond to emergency and crisis situations. Ability to establish and maintain cooperative working relationships with students, staff, faculty, administrators, and private and public agencies. Ability to advise students individually or in groups on routine matters, and general knowledge of principles of individual and group behavior. Ability to perform accurately in a detail-oriented environment, and to handle multiple work priorities, organize and plan work and projects. Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies. Strong oral and written communication skills. Excellent customer service and public relations skills. Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. Three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Preferred Qualifications Master is Degree in Student Affairs, Education, Counseling or a related field. Residence Hall Management experience Experience providing education about Diverse Populations Leadership Program Development experience Student Conduct/Judicial Affairs experience Supervision Experience Experience teaching and/or presenting educational workshops Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,025/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: June 28, 2023 through July 12, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jun 28 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary Under the supervision of the Assistant Director of Educational Development, the Residential Engagement Coordinator is responsible for the advising and oversight of student leadership organization as well as the creation and management of an ongoing series of social and educational engagement opportunities for the students of University Housing Services. The Residential Engagement Coordinator will interface with campus constituents to represent the department on various university committees. Key Responsibilities Develops, promotes, and implements a wide variety of social, recreational and educational initiatives with broad student appeal under the Residential Curriculum Model. Advises the Residence Hall Association (RHA) and the National Residence Hall Honorary (NRHH) Attends weekly student leader meetings for RHA and NRRH members. Plan and facilitate student leadership training for RHA, and ongoing leadership development for RHA, NRHH and Hall Government Coordinates the annual RHA elections to ensure compliance with campus regulations and RHA bylaws. Collaborates with Academic Initiatives and the Faculty in Residence program to support and execute experiences to enhance academic success. Maintains community presence and actively foster connections with residents in the community. Leads in the planning and implementation of Division of Student Affairs signature events such as Weeks of Welcome, Homecoming, Parent & Family Weekend, Spartan Speakers Series, Admitted Spartans Day, and other large-scale campus initiatives Organizes and maintain inventory of programming resources/supplies. Creates, maintains and promotes engagement calendars. Serves on at least (1) departmental committee to plan, execute and evaluate student leader recruitment and training. Develops and implements, with the Residential Education professional team, learning outcomes, programmatic initiatives, and assessment tools. Knowledge, Skills & Abilities Ability to communicate with constituents in a professional and respectful manner Thorough knowledge of grammar, business writing, punctuation, and spelling. Ability to compose and appropriately format correspondence and reports. General knowledge of interviewing and counseling techniques, and ability to listen and reason logically. General knowledge of group facilitation, oral presentation, and public speaking skills. Ability to rapidly acquire a general knowledge of overall operation, functions and programs of San Jose State University. Ability to collect, compile, analyze, and evaluate factual data and make oral or written presentations based on these data. Ability to advise students individually or in groups on routine matters, and general knowledge of principles of individual and group behavior. Ability to maintain dignity and self-control in stressful situations; and ability to respond to emergency and crisis situations. Ability to establish and maintain cooperative working relationships with students, staff, faculty, administrators, and private and public agencies. Ability to advise students individually or in groups on routine matters, and general knowledge of principles of individual and group behavior. Ability to perform accurately in a detail-oriented environment, and to handle multiple work priorities, organize and plan work and projects. Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies. Strong oral and written communication skills. Excellent customer service and public relations skills. Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. Three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Preferred Qualifications Master is Degree in Student Affairs, Education, Counseling or a related field. Residence Hall Management experience Experience providing education about Diverse Populations Leadership Program Development experience Student Conduct/Judicial Affairs experience Supervision Experience Experience teaching and/or presenting educational workshops Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,025/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: June 28, 2023 through July 12, 2023 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jun 28 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) East Bay
25800 Carlos Bee Boulevard, Hayward, CA 94542, USA
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,379.00 per month to $4,922.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Administrative Analyst/Specialist, Exempt I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented University with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Office Coordinator performs duties under general supervision of the Associate Director, Housing Operations and Commercial Services and works independently to provide department office coordination and administrative support functions while providing excellent customer service. The incumbent coordinates various administrative services for the department including Housing front office reception/customer service, mailroom, procurement, and staff calendar scheduling. The Office Coordinator also provides lead work direction to student staff, support bay card printing and student assistant hiring-packet creation/dissemination, and lockouts. Independent judgment and initiative are expected and exercised during day-to-day operations. In addition, the incumbent provides a full range of support functions in support of the Housing and Residence Life program. Responsibilities Coordinate Housing Office Functions: Create a friendly and welcoming environment and set the office tone, meeting excellent customer service standards. Coordinate reception responsibilities for the Housing front office to assist current residents, prospective residents, campus partners, vendors, and other visitors. Ensure that the front office has sufficient coverage and operations run smoothly. Maintain an organized and tidy office work space at all times. Develop a system for maintaining cleanliness and organized resources at the Housing front office. Frequently check office supply stock and reorder supplies as needed. Coordinate with staff to send mass mail to residents. Maintain resident and departmental files in an organized fashion, ensuring confidential information is secured. Coordinate recruitment and hiring of student staff as needed in support of front desk operations. Provide lead work direction for front desk student staff. Provide training, scheduling, lead work direction, and evaluation for Lassen student staff. This includes troubleshooting open/missed shifts, planning, directing and evaluating the student staff according to the objectives established for the department. Coordinate department errand runs and mail distribution, ensuring they are done in a timely manner. This includes overseeing the logging/accountability of mail and packages to meet all federal and state laws as well as University and department policies and guidelines. Utilizes StarRez to assist residents in navigating the online contracting and maintenance processes. Ensure a supply of all department forms are available for staff and students. Respond to student and general inquiries made through email, phone, or video chat in a timely, professional and friendly manner with a focus on customer service. Responsible for obtaining, reconciling, and distributing payroll checks monthly to professional and student staff. This includes timesheet processing for student assistants, ensuring required approvals are obtained and information is accurate and submitted in a timely manner. Schedule appointments for Student Housing and Residential Life (SHRL) staff. Support department processes by tracking department form responses. Collect and report customer service patterns and feedback and make adjustments to operations when necessary. Schedule and provide housing tours. Coordinate the lock-out process. This includes but is not limited to key audits, lock changes/requests, maintaining records of lock-out and key processing requests. Track and check in/out of vendors, providing necessary access. Assist with staff onboarding by setting up office space with standard supplies. Assist with student staff onboarding by building and disseminating hiring packets and tracking the steps of the onboarding process. Meet with representatives from the Census Bureau to conduct a residential census. Update, print, and disseminate the department's directory. Liaison between residents and SHRL team. Keep supervisor apprised with community, resident and other issues affecting the Housing office. Coordinates Procurement: Serve as liaison for Housing with University procurement services. Purchase all Housing supplies. Administer the department purchasing program which includes reviewing requests, creates requisitions for purchased items and services. Transmit and prioritize approved purchase orders and supporting documents to both University Procurement and supplier. Track orders and confirm system lead times, delivery dates, and costs with Housing Analyst. Advise Housing analyst to ensure invoices are received in a timely manner and reconciled. Identify opportunities and implement actions to achieve maximum efficiency with procuring supplies and equipment. Contribute to consolidation, reduction, and rationalization of Housing’s supplier base. Keep daily records and work with accounts payable to pay vendors per University policy. Coordinate all recurring bills incurred by the department such as but not limited to: PG&E and Waste Management. Responsible for closing out all of the department's purchase orders. Maintain and update databases to ensure expenses are posted in a timely fashion and amounts are allocated appropriately to their respective accounts. Screen and audit P-Card reports to ensure expenses are being allocated against proper chartfields per department guidelines. Assist staff members in preparation of p-card reports and serve as a resource for questions regarding p-card policy updates and direct connection to University accounts payable department. Provide manager with explanation and assessment of p-card reports. This gives managers the ability to work with direct reports on proper use of chartfield strings. Assist staff in procuring retreat, large scale events, and special events. Assist staff in the planning, reservation and payment of transportation needs. Assist staff in securing travel advances and working with University travel agents. Responsible for training and program development of the procurement area within Housing. Monthly and Quarterly training are required to ensure the department is up to date on any department or University policies. Resident Mailroom Coordination: Coordinate all aspects of the residential mailroom processes. Respond to all mail delivery inquiries. Coordinate scheduling of student assistants to staff the mailroom. Coordinate deliveries with variety of carrier services Provide workflow of mail processes. Provide training, scheduling, and evaluation of student staff. Residential BayCard Coordination: Coordinate printing BayCards for residents. Responds to all inquiries regarding BayCard photos and printing. Ensures that paperwork is provided to the Building Services Coordinator. Other Duties and Support Functions: Develop liaison relationships with other University departments to coordinate efforts where appropriates. Serve on University committees as appropriate. Participate on Housing departmental task forces and committees as assigned. Serve as emergency back-up for other functional areas as needed. Review status of job tasks and responsibilities with supervisor and/or designee on a regular basis. Prepares and updates position calendar and procedures. Assist in documenting functional area policies and procedures and train department staff in their implementation. Assist with all aspects of transition, opening and closing periods as needed. Respond to inquiries within (two) 2 business days. Refer position specific inquiries to appropriate University and department personnel. Report any updates or pertinent issues that need addressing to a manager. Assist with residential advocacy and documenting through the CARE system. Performs other duties as assigned. Minimum Qualifications A Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. Fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Required Qualifications Excellent customer service skills. Ability to lead and provide direction to student staff. Detail-oriented and excellent organizational skills. Outstanding communication skills, both verbal and written. Ability to multitask, prioritize, and work under pressure and manage high volume work. Ability to adapt to the changing needs of the department. Basic understanding of accounts payable terms and practices. Ability to work effectively with vendors to procure supplies services. Computer literacy, including G-suite, Microsoft Office, Zoom/video chat, and departmental and campus software. Strong sense of discretion and professionalism. Problem-solving skills. Balance a student-centered approach with the operational needs of the department. High motivation and ability to work well without a high-level of supervision. Ability to create effective working relationships in a diverse community. Preferred Skills and Knowledge Experience working in higher education housing and residential life. Experience providing lead work direction/supervision to staff. Procurement experience. At least one year of experience working with college-aged students in a diverse community. At least one year of experience supervising desk operations or customer service initiatives Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the University's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. . Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Apr 22 2024 Pacific Daylight Time Applications close: Aug 22 2024 Pacific Daylight Time Closing Date/Time:
Apr 23, 2024
Salary and Benefits PLEASE NOTE: The starting salary placement depends on qualifications and experience and is anticipated to be in the range of $4,379.00 per month to $4,922.00 per month. Cal State East Bay offers a broad range of benefits that includes medical, dental, vision, retirement (CalPERS), 401k, 457, 403(b), dependent and health care reimbursement accounts, life insurance, vacation and sick, 14 paid holidays, one personal holiday and tuition fee waiver. For more information on the benefits program, please visit our benefits website. The CSU Total Compensation Calculator demonstrates the significance of our benefits package. Classification Administrative Analyst/Specialist, Exempt I About Cal State East Bay Cal State East Bay's beautiful main campus is located in the Hayward hills with panoramic views of the San Francisco Bay shoreline. Situated above the city of Hayward, the campus offers an ideal setting for teaching and learning and yet easy access to the many cities along the bay. The University has a satellite campus in Concord, a professional development center in Oakland and a significant presence online. Founded in 1957, Cal State East Bay is one of 23 universities of the California State University system (CSU). Cal State East Bay is recognized as a regionally engaged and globally oriented University with a strong commitment to academic innovation, student success, engaged and service learning, diversity, and sustainability. About the Position The Office Coordinator performs duties under general supervision of the Associate Director, Housing Operations and Commercial Services and works independently to provide department office coordination and administrative support functions while providing excellent customer service. The incumbent coordinates various administrative services for the department including Housing front office reception/customer service, mailroom, procurement, and staff calendar scheduling. The Office Coordinator also provides lead work direction to student staff, support bay card printing and student assistant hiring-packet creation/dissemination, and lockouts. Independent judgment and initiative are expected and exercised during day-to-day operations. In addition, the incumbent provides a full range of support functions in support of the Housing and Residence Life program. Responsibilities Coordinate Housing Office Functions: Create a friendly and welcoming environment and set the office tone, meeting excellent customer service standards. Coordinate reception responsibilities for the Housing front office to assist current residents, prospective residents, campus partners, vendors, and other visitors. Ensure that the front office has sufficient coverage and operations run smoothly. Maintain an organized and tidy office work space at all times. Develop a system for maintaining cleanliness and organized resources at the Housing front office. Frequently check office supply stock and reorder supplies as needed. Coordinate with staff to send mass mail to residents. Maintain resident and departmental files in an organized fashion, ensuring confidential information is secured. Coordinate recruitment and hiring of student staff as needed in support of front desk operations. Provide lead work direction for front desk student staff. Provide training, scheduling, lead work direction, and evaluation for Lassen student staff. This includes troubleshooting open/missed shifts, planning, directing and evaluating the student staff according to the objectives established for the department. Coordinate department errand runs and mail distribution, ensuring they are done in a timely manner. This includes overseeing the logging/accountability of mail and packages to meet all federal and state laws as well as University and department policies and guidelines. Utilizes StarRez to assist residents in navigating the online contracting and maintenance processes. Ensure a supply of all department forms are available for staff and students. Respond to student and general inquiries made through email, phone, or video chat in a timely, professional and friendly manner with a focus on customer service. Responsible for obtaining, reconciling, and distributing payroll checks monthly to professional and student staff. This includes timesheet processing for student assistants, ensuring required approvals are obtained and information is accurate and submitted in a timely manner. Schedule appointments for Student Housing and Residential Life (SHRL) staff. Support department processes by tracking department form responses. Collect and report customer service patterns and feedback and make adjustments to operations when necessary. Schedule and provide housing tours. Coordinate the lock-out process. This includes but is not limited to key audits, lock changes/requests, maintaining records of lock-out and key processing requests. Track and check in/out of vendors, providing necessary access. Assist with staff onboarding by setting up office space with standard supplies. Assist with student staff onboarding by building and disseminating hiring packets and tracking the steps of the onboarding process. Meet with representatives from the Census Bureau to conduct a residential census. Update, print, and disseminate the department's directory. Liaison between residents and SHRL team. Keep supervisor apprised with community, resident and other issues affecting the Housing office. Coordinates Procurement: Serve as liaison for Housing with University procurement services. Purchase all Housing supplies. Administer the department purchasing program which includes reviewing requests, creates requisitions for purchased items and services. Transmit and prioritize approved purchase orders and supporting documents to both University Procurement and supplier. Track orders and confirm system lead times, delivery dates, and costs with Housing Analyst. Advise Housing analyst to ensure invoices are received in a timely manner and reconciled. Identify opportunities and implement actions to achieve maximum efficiency with procuring supplies and equipment. Contribute to consolidation, reduction, and rationalization of Housing’s supplier base. Keep daily records and work with accounts payable to pay vendors per University policy. Coordinate all recurring bills incurred by the department such as but not limited to: PG&E and Waste Management. Responsible for closing out all of the department's purchase orders. Maintain and update databases to ensure expenses are posted in a timely fashion and amounts are allocated appropriately to their respective accounts. Screen and audit P-Card reports to ensure expenses are being allocated against proper chartfields per department guidelines. Assist staff members in preparation of p-card reports and serve as a resource for questions regarding p-card policy updates and direct connection to University accounts payable department. Provide manager with explanation and assessment of p-card reports. This gives managers the ability to work with direct reports on proper use of chartfield strings. Assist staff in procuring retreat, large scale events, and special events. Assist staff in the planning, reservation and payment of transportation needs. Assist staff in securing travel advances and working with University travel agents. Responsible for training and program development of the procurement area within Housing. Monthly and Quarterly training are required to ensure the department is up to date on any department or University policies. Resident Mailroom Coordination: Coordinate all aspects of the residential mailroom processes. Respond to all mail delivery inquiries. Coordinate scheduling of student assistants to staff the mailroom. Coordinate deliveries with variety of carrier services Provide workflow of mail processes. Provide training, scheduling, and evaluation of student staff. Residential BayCard Coordination: Coordinate printing BayCards for residents. Responds to all inquiries regarding BayCard photos and printing. Ensures that paperwork is provided to the Building Services Coordinator. Other Duties and Support Functions: Develop liaison relationships with other University departments to coordinate efforts where appropriates. Serve on University committees as appropriate. Participate on Housing departmental task forces and committees as assigned. Serve as emergency back-up for other functional areas as needed. Review status of job tasks and responsibilities with supervisor and/or designee on a regular basis. Prepares and updates position calendar and procedures. Assist in documenting functional area policies and procedures and train department staff in their implementation. Assist with all aspects of transition, opening and closing periods as needed. Respond to inquiries within (two) 2 business days. Refer position specific inquiries to appropriate University and department personnel. Report any updates or pertinent issues that need addressing to a manager. Assist with residential advocacy and documenting through the CARE system. Performs other duties as assigned. Minimum Qualifications A Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. Fully functional knowledge of and skill in standard office procedures and practices, as well as an ability to understand and operate in a variety of organizational structures. Thorough knowledge of English grammar, spelling, and punctuation and be able to clearly communicate orally and in writing. Required Qualifications Excellent customer service skills. Ability to lead and provide direction to student staff. Detail-oriented and excellent organizational skills. Outstanding communication skills, both verbal and written. Ability to multitask, prioritize, and work under pressure and manage high volume work. Ability to adapt to the changing needs of the department. Basic understanding of accounts payable terms and practices. Ability to work effectively with vendors to procure supplies services. Computer literacy, including G-suite, Microsoft Office, Zoom/video chat, and departmental and campus software. Strong sense of discretion and professionalism. Problem-solving skills. Balance a student-centered approach with the operational needs of the department. High motivation and ability to work well without a high-level of supervision. Ability to create effective working relationships in a diverse community. Preferred Skills and Knowledge Experience working in higher education housing and residential life. Experience providing lead work direction/supervision to staff. Procurement experience. At least one year of experience working with college-aged students in a diverse community. At least one year of experience supervising desk operations or customer service initiatives Condition(s) of Employment Satisfactory completion of a background check (including LiveScan, as appropriate), that may include, but is not limited to: criminal records check, verification of academic credentials, licenses, certificates, credit history, professional references and/or verification of work history is required for employment. Cal State East Bay will issue a conditional offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Unsatisfactory results may also affect the continued employment of current Cal State East Bay employees who were conditionally offered the position. All background checks are conducted through the University's third party vendor, Accurate. LiveScan is conducted through the University Police Department. EEO Statement As an Equal Opportunity Employer, Cal State East Bay does not discriminate on the basis of any protected categories: age, ancestry, citizenship, color, disability, gender, immigration status, marital status, national origin, race, religion, sexual orientation, or veteran's status. The University is committed to the principles of diversity in employment and to creating a stimulating learning environment for its diverse student body. Other Information All California State University campuses, including Cal State East Bay, are smoke and tobacco-free. For more information, please visit our website here. In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, the Cal State East Bay Annual Campus Security Report is available here. . Sponsorship Cal State East Bay is not a sponsoring agency for Staff or Management positions and we are not an E-Verify employer. Mandated Reporter The incumbent in this position may be considered a mandated reporter under the California Child Abuse and Neglect Reporting Act and will be required to comply with requirements set forth in the CSU Executive Order 1083 as a condition of employment. Advertised: Apr 22 2024 Pacific Daylight Time Applications close: Aug 22 2024 Pacific Daylight Time Closing Date/Time:
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Long-Term Temporary (1-year appointment) Job Classification : Student Services Professional II Anticipated Hiring Rate : $4,610/monthly ($55,320/annually) Work Hours : This is a full-time, live-in position. Typical work hours are 8:00 am - 5:00 pm, including some evenings, weekends, and holidays. (On-Call). Recruitment Closing Date : May 13, 2024 THE DEPARTMENT: This position is part of The Residence Life Team within University Housing Services (UHS). The Residence Life Team (RLT) is responsible for development and delivery of services and programs, in a residential experience that ensures the quality of life, well-being and personal development of residential students contributing to retention and academic success. This unit is responsible for establishing policy and procedure in the residential facilities, individual contact with residents, advising and facilitating student government, administering conduct, intervening in crisis, developing educational and programmatic efforts, and coordinating the safety and security of residents. DUTIES AND RESPONSIBILITIES: Team Guidance and Work Direction Coordinates and advises Front Desk Attendants (FDA), Resident Advisors (RA), Event Leads (ELs) and Residence Life Interns (RLI) in the daily operations and emergency interventions of residential communities. Meets with direct reports in structured weekly one on one meetings: sets work objectives; monitors follow through and resolves complex issues. Facilitates weekly staff meetings and professional in-service training workshops. Assists with annual national search for professional staff and student leaders. Makes recommendations for hire and provides evaluative input to the Director of Residence Life. Assists with annual selection processes Resident Advisors, Event Leads, Front Desk Attendants, and Residence Life Interns. Emergency Response and Intervention: To function as 24-hour crisis/emergency response live-on personnel on a rotating basis. Lead and advice student leaders regarding emergency response. Work closely with University Police Department, Title IX, Survivor Advocacy Services, Counseling Services, and the Housing Leadership Team to respond to emergency crises, assess situations, intervene, or refer, as necessary. Support Cal Poly Pomona Safer Return initiative. Serve as Principal Building Marshall. In relation to emergency response, gather information to assist in coordination of medical transports, police response, natural disasters, and floods. Perform wellness checks on residents. Participate in Community Emergency Response Team (CERT) training, cardiopulmonary resuscitation (CPR) training, Title IX training, and Mental Health First Aid (MHFA) training. Administrative and Policy Interpretation and Fiscal Responsibilities: Maintains thorough knowledge of and enforces University policy, UHS policy and UHS Housing License Agreement for residential students. As member of the Residence Life team, participates in team planning of a comprehensive residential life program. This includes upholding the departmental mission with the Director of Residence Life; reviewing residential policies and procedures for annual housing agreement (student lease) developing and refining departmental programs (i.e.: leadership training, student conduct, College-Theme Communities, academic initiatives, theme housing and multicultural programs, etc.;) and assisting with the implementation of operations procedures. Responsible for understanding the expectations of professional staff, student leaders, front desk attendants, elected members of individual hall councils for each building/community, Inter-Hall Council (IHC), National Residence Hall Honorary (NRHH), and residential students. To assist in facilitating administrative operations of the department, including room assignments, occupancy reports, resident check-in/check-out, room changes, work requests, equipment check-out, etc. Maintain proper administrative documentation and tracking. Serve on Department and University projects as assigned. Prepare and oversee petty cash funds and recommend purchases for programming development and enhancement. Advise UHS student governance organization's funds for residential programs, events, and community supplies. Program Development and Student Intervention: Leads assessment of academic, multicultural, personal growth, and community development programmatic needs of residential students through surveys, focus groups and other techniques. Coordinates and monitors residential curriculum. Establishes and maintains cooperative working relationships with residents. Utilizes skills to encourage student success within the portfolio through programs, role modeling and crisis interventions with students and staff. Collaborates with departments on campus (such as the Care Center, Associated Students, Inc., Student Engagement, Leadership and Success, Center for Civic Engagement, Disability Resource Center, Centers for Transformation, Retention, Equity and Empowerment (TREE), etc.) to promote multi-cultural and leadership events on campus and in UHS. Collaborates with campus departments regarding student development, retention, multi-cultural education, health, and academic advancement. Provides moderate support for residents in crisis including connecting them to the campus resources i.e., Care Center, liaison with resident, peers and family; and crisis intervention in potentially stressful and/or dangerous situations. Leadership Training and Development: In conjunction with the Senior Coordinators of Residential Education and Leadership, the Director of Residence Life and other personnel in the unit, develops pre-service training, development modules and in-service programs for professional and student leaders: Area Coordinators and Resident Advisors, Front Desk Attendants, and Residence Life Interns. Co-instructs CPU 1236: Residential Leadership course. May serve as lead advisor for residential program council and co-advisor for Inter-Hall Council or National Residence Hall Honorary. Works with Student Engagement Leadership and Success annually to register all residential government and programming bodies. Committee Involvement (for both University and Department) and Additional Responsibilities: Chairs or participates in a number of university and departmental committees. Serves as liaison with Student Affairs, Administrative Affairs, University Advancement, Academic Affairs departments and the Center for Regenerative Studies. Supports University cooperative efforts that meet the needs of residential students. Assists in supporting University efforts to maintaining a safe, secure, and healthy campus (related to COVID19). Assists in gathering and reporting data and moving forward investigations related to pandemics and public safety & security (such a COVID-19). Assist in additional projects and tasks as needed based on needs of departments and occupancy. QUALIFICATIONS: Graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Two (2) years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. PREFERRED EXPERIENCE: Knowledge of safe practices and techniques as they relate to COVID-19 and other diseases. Three (3) years professional full-time experience in student housing, residence life, or a Student Service program is preferred. Master’s Degree preferred. Experience in working in a living and learning environment with increased responsibilities in coordinating daily operations of a residence hall and leading a residence life staff. Individuals who have demonstrated interest in building a community which fosters appreciation of inclusion and diversity among residents and staff is required, as are individuals who add vitality, innovation, perspective, and creativity to the program. Experience participating in emergency, on-call capacity high level crisis management, procedures, and follow-up protocols. Applications from individuals in historically under-represented groups based on physical ability, ethnicity, age, gender, religious preference, or sexual orientation are strongly encouraged. General knowledge of the personal and social problems typically encountered by college students preferred. Working knowledge of group dynamics and needs preferred. Ability to relate to the present-day population of college students preferred. Skills in developing and implementing an integrated multicultural perspective in education, cultural, and social programs and activities preferred. Working knowledge of practices, procedures, and activities of a University Housing department preferred. Ability to advise a diverse student population individually and in groups preferred. Ability and skill to co-instruct a class, create a syllabus, and objectively assess progress in work preferred. Ability to read and write at a level appropriate to the duties of the position preferred. Ability to perform arithmetic computations where required preferred Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the Academic Professionals of California (APC) bargaining unit 4. The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $4,610 and maximum $6,556 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Feb 19 2024 Pacific Standard Time Applications close: May 13 2024 Pacific Daylight Time Closing Date/Time:
Apr 30, 2024
Type of Appointment : Full-Time, Long-Term Temporary (1-year appointment) Job Classification : Student Services Professional II Anticipated Hiring Rate : $4,610/monthly ($55,320/annually) Work Hours : This is a full-time, live-in position. Typical work hours are 8:00 am - 5:00 pm, including some evenings, weekends, and holidays. (On-Call). Recruitment Closing Date : May 13, 2024 THE DEPARTMENT: This position is part of The Residence Life Team within University Housing Services (UHS). The Residence Life Team (RLT) is responsible for development and delivery of services and programs, in a residential experience that ensures the quality of life, well-being and personal development of residential students contributing to retention and academic success. This unit is responsible for establishing policy and procedure in the residential facilities, individual contact with residents, advising and facilitating student government, administering conduct, intervening in crisis, developing educational and programmatic efforts, and coordinating the safety and security of residents. DUTIES AND RESPONSIBILITIES: Team Guidance and Work Direction Coordinates and advises Front Desk Attendants (FDA), Resident Advisors (RA), Event Leads (ELs) and Residence Life Interns (RLI) in the daily operations and emergency interventions of residential communities. Meets with direct reports in structured weekly one on one meetings: sets work objectives; monitors follow through and resolves complex issues. Facilitates weekly staff meetings and professional in-service training workshops. Assists with annual national search for professional staff and student leaders. Makes recommendations for hire and provides evaluative input to the Director of Residence Life. Assists with annual selection processes Resident Advisors, Event Leads, Front Desk Attendants, and Residence Life Interns. Emergency Response and Intervention: To function as 24-hour crisis/emergency response live-on personnel on a rotating basis. Lead and advice student leaders regarding emergency response. Work closely with University Police Department, Title IX, Survivor Advocacy Services, Counseling Services, and the Housing Leadership Team to respond to emergency crises, assess situations, intervene, or refer, as necessary. Support Cal Poly Pomona Safer Return initiative. Serve as Principal Building Marshall. In relation to emergency response, gather information to assist in coordination of medical transports, police response, natural disasters, and floods. Perform wellness checks on residents. Participate in Community Emergency Response Team (CERT) training, cardiopulmonary resuscitation (CPR) training, Title IX training, and Mental Health First Aid (MHFA) training. Administrative and Policy Interpretation and Fiscal Responsibilities: Maintains thorough knowledge of and enforces University policy, UHS policy and UHS Housing License Agreement for residential students. As member of the Residence Life team, participates in team planning of a comprehensive residential life program. This includes upholding the departmental mission with the Director of Residence Life; reviewing residential policies and procedures for annual housing agreement (student lease) developing and refining departmental programs (i.e.: leadership training, student conduct, College-Theme Communities, academic initiatives, theme housing and multicultural programs, etc.;) and assisting with the implementation of operations procedures. Responsible for understanding the expectations of professional staff, student leaders, front desk attendants, elected members of individual hall councils for each building/community, Inter-Hall Council (IHC), National Residence Hall Honorary (NRHH), and residential students. To assist in facilitating administrative operations of the department, including room assignments, occupancy reports, resident check-in/check-out, room changes, work requests, equipment check-out, etc. Maintain proper administrative documentation and tracking. Serve on Department and University projects as assigned. Prepare and oversee petty cash funds and recommend purchases for programming development and enhancement. Advise UHS student governance organization's funds for residential programs, events, and community supplies. Program Development and Student Intervention: Leads assessment of academic, multicultural, personal growth, and community development programmatic needs of residential students through surveys, focus groups and other techniques. Coordinates and monitors residential curriculum. Establishes and maintains cooperative working relationships with residents. Utilizes skills to encourage student success within the portfolio through programs, role modeling and crisis interventions with students and staff. Collaborates with departments on campus (such as the Care Center, Associated Students, Inc., Student Engagement, Leadership and Success, Center for Civic Engagement, Disability Resource Center, Centers for Transformation, Retention, Equity and Empowerment (TREE), etc.) to promote multi-cultural and leadership events on campus and in UHS. Collaborates with campus departments regarding student development, retention, multi-cultural education, health, and academic advancement. Provides moderate support for residents in crisis including connecting them to the campus resources i.e., Care Center, liaison with resident, peers and family; and crisis intervention in potentially stressful and/or dangerous situations. Leadership Training and Development: In conjunction with the Senior Coordinators of Residential Education and Leadership, the Director of Residence Life and other personnel in the unit, develops pre-service training, development modules and in-service programs for professional and student leaders: Area Coordinators and Resident Advisors, Front Desk Attendants, and Residence Life Interns. Co-instructs CPU 1236: Residential Leadership course. May serve as lead advisor for residential program council and co-advisor for Inter-Hall Council or National Residence Hall Honorary. Works with Student Engagement Leadership and Success annually to register all residential government and programming bodies. Committee Involvement (for both University and Department) and Additional Responsibilities: Chairs or participates in a number of university and departmental committees. Serves as liaison with Student Affairs, Administrative Affairs, University Advancement, Academic Affairs departments and the Center for Regenerative Studies. Supports University cooperative efforts that meet the needs of residential students. Assists in supporting University efforts to maintaining a safe, secure, and healthy campus (related to COVID19). Assists in gathering and reporting data and moving forward investigations related to pandemics and public safety & security (such a COVID-19). Assist in additional projects and tasks as needed based on needs of departments and occupancy. QUALIFICATIONS: Graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Two (2) years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. PREFERRED EXPERIENCE: Knowledge of safe practices and techniques as they relate to COVID-19 and other diseases. Three (3) years professional full-time experience in student housing, residence life, or a Student Service program is preferred. Master’s Degree preferred. Experience in working in a living and learning environment with increased responsibilities in coordinating daily operations of a residence hall and leading a residence life staff. Individuals who have demonstrated interest in building a community which fosters appreciation of inclusion and diversity among residents and staff is required, as are individuals who add vitality, innovation, perspective, and creativity to the program. Experience participating in emergency, on-call capacity high level crisis management, procedures, and follow-up protocols. Applications from individuals in historically under-represented groups based on physical ability, ethnicity, age, gender, religious preference, or sexual orientation are strongly encouraged. General knowledge of the personal and social problems typically encountered by college students preferred. Working knowledge of group dynamics and needs preferred. Ability to relate to the present-day population of college students preferred. Skills in developing and implementing an integrated multicultural perspective in education, cultural, and social programs and activities preferred. Working knowledge of practices, procedures, and activities of a University Housing department preferred. Ability to advise a diverse student population individually and in groups preferred. Ability and skill to co-instruct a class, create a syllabus, and objectively assess progress in work preferred. Ability to read and write at a level appropriate to the duties of the position preferred. Ability to perform arithmetic computations where required preferred Out of State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU’s mission is to prepare educated, responsible individuals to contribute to California’s schools, economy, culture, and future. As an agency of the State of California, the CSU’s business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. For more information, go to https://calstate.policystat.com/policy/10899725/latest/ . Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate’s conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . CSU Classification Salary Range This position is part of the Academic Professionals of California (APC) bargaining unit 4. The CSU Classification Standards for this position are located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is: minimum $4,610 and maximum $6,556 per month. Please refer to the anticipated hiring range for the appropriate salary rate for this particular position. Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. For more information, go to https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/ . Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona’s Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu . For more information, go to Employment Notices . Equal Employment Opportunity Cal Poly Pomona is an Equal Opportunity Employer, committed to promoting an inclusive and diverse workforce. The university subscribes to all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and veteran or military status. We engage the talents of all qualified workers, regardless of their background. More information is available at Equal Employment Opportunity statement . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona’s Employment Notices web page. Advertised: Feb 19 2024 Pacific Standard Time Applications close: May 13 2024 Pacific Daylight Time Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
*This is for anticipated recruitment for the 2024/2025 Academic Year* Working Title Area Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Residential Life Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday 9:00 a.m. to 12 Noon and 1:00 p.m. to 6:00 p.m.; may work weekends and non-traditional hours, and is required to participate in after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. Anticipated Hiring Range $5,076.00 - $5,807.00 Per Month ($60,912.00 - $69,684.00 Annually) Salary is commensurate with experience. Position Summary Under the direct supervision of the Associate Director of Residential Education & Leadership, the Area Coordinator is a full-time, live-in position that assists in the overall design, implementation, and daily administration of the Residential Life program for a specific residential community. Populations of these communities vary and can be in excess of 1200 residents. The Area Coordinator performs a wide variety of generally complex Student Services Professional work in the coordination and implementation of the Residential Education program as well as the overall Residential Life and Housing programs. The incumbent is responsible for the following areas in their specific residential community: case management centering around student behavior, supervision and leadership, community development and student success. In addition the Area Coordinator assists in the overall development and implementation of the Residential Life and Student Housing programs. Position Information Case Management and Student Behavior General Utilize student behavior software as trained and directed. Ensure responsiveness to timelines and ongoing updates Work collaboratively with other units engaged in supporting students Communicate concerns, recommendations, and Case Management Serve in a case manager role to identify, assess, and address student concerns and crisis. Advocate for and support students’ needs in a conscientious, appropriate, and timely manner Be available to address day-to-day resident concerns within respective residential community, as needed, and available to students while in their residence. Provide support to residents experiencing academic difficulties and/or personal problems in areas such as: sexuality, eating disorders, interpersonal relationships, and adjusting to college. When necessary, refer students to appropriate university and/or community resources. Consult with Residential Life professional staff about student medical, physical, and mental health issues. Consult and collaborate with other university units regarding student behavior as appropriate. Refer students to appropriate resources as necessary Review regularly and resolve or reaffirm student caseloads each semester. Student Rights and Responsibilities Oversee the implementation of University policy, Residential Life Community Living Standards, and Student Housing License Agreement, as well as provide and/or coordinate support for students as directed by University Action Care Team members. Ensure student rights and voices are upheld within the review, investigation, decision, and appeal processes. Effectively inform residents within the designated community or neighborhood of Federal, State, Local, University, and residential community policies and regulations. Resolve community related issues (roommate conflict, community respect, etc.) utilizing interpersonal, fact gathering, and analytical skills to determine severity of the situation and provide necessary steps and resources available to resolve the situation. Consult with Residential Life professional staff about matters relating to student conduct within the residential community setting, and discuss alternatives for handling problems. Adjudicate conduct violations within designated area and timeframe; implement follow-through and disciplinary sanctions including recommendations to terminate housing license agreements, through an education-based conduct process. In a timely manner, meet with residents who have allegedly violated residential community regulations and implement appropriate residential conduct action as approved by the Conduct Coordinator and Assistant Director of Conduct and Support Services. Maintain confidential conduct records as defined by FERPA, Clery, Title IX, and Cal State Executive orders. Provide Residential Life Leadership Team member with timely and appropriate information as it relates to residents experiencing challenges. Review regularly and resolve or reaffirm student caseloads each month Campus Safety: Ensure that safety and security procedures are established and maintained. Afterhours: Serve in professional on-call rotation. This position requires working variable hours, including late night and early morning hours as situations dictate, as well as when needed in an emergency response capacity. The Area Coordinator, in conjunction with other professional Residential Education staff members, alternate responsibility for on-call coverage. Lead Work, Oversight and Leadership Lead Work Plan, lead, and oversee the Residential Coordinators and/or Assistant Residential Coordinators according to the objectives established for the department. Play an active role in the development, assignment of work, and performance evaluation of Residential Coordinators. General Oversight Indirectly oversee residential life compensated student leaders according to the objectives established for the department. Assist with recruitment, selection, placement, evaluation, and personnel administration for area residential life compensated student leaders. Assist in the development and implementation of a training program which is well-organized, relevant to best and promising practices in the field of higher education, and preparing student leaders for their positions. Leadership Provide opportunities for student leadership development within designated community and within the residential community. Serve as an advisor for a residential student organization (RHA, Hall Government, etc.) Residential and Student Life Administration Train, develop, and evaluate the overall student services and support within the community through the work of the Residential Coordinators. Participate in centralized planning efforts for Residential Life and Student Life. Oversee daily building administration, procedures, and operation, including opening and closing the buildings for the new academic year and break periods. Maintain appropriate records and administrative files. Complete appropriate forms and reports as assigned per department, division and campus policies. As necessary, negotiate room changes during the academic year. In a timely manner notify appropriate personnel of such changes. Respond to emails, phone calls, and parent/faculty concerns in a timely manner. When appropriate refer issue to appropriate personnel. Maintain financial records and budgets for designated community, including the purchasing of supplies using a University-issued Purchase Card (P-Card) and timely reconciliation of these purchases. Assessment Assess student needs at the beginning of each semester Support student leader and department assessment Assist in the development of an evidence-based culture of decision making and goal setting Education & Engagement Plan, Implement, and Evaluate a student life engagement program which includes academic, social justice, wellness programs as well as a semester plan for intentional interactions with student leaders and their respective residents. Assist with interpretation and implementation of Residential Life, Student Housing, and University policies and procedures. Serve as an appropriate role model in regards to the Residential Life and Student Housing regulations and guidelines. In accordance to the standards of the University Conflict of Interest policy, facilitate programming purchases as needed. Support, attend, and participate in departmental and division wide programs and initiatives (e.g. GatorFest, Gator Days, and other community wide programs etc.). General Chair or serve on Departmental committees as assigned. Serve on Divisional, and University committees as assigned. Attend meetings and training sessions before the start of each semester. Establish and maintain productive and effective, inclusive working relationships amongst residents and campus community. Community Development and Student Success Community Engagement Consult and collaborate with campus partners on the creation and delivery of programs and services to students. Assist student members, in developing and implementing community-wide educational, social, and recreational event programming. Academic Support Create and maintain a living/learning environment that helps students connect with peers, promotes academic support, sleep, basic needs, and overall wellness. Oversee implementation of Living Learning Community and Special Interest Housing within your residential area. Assistant the Academic Success Coordinator in the implementation of student success initiatives throughout your residential community. Social Justice Develop a multicultural community that promotes an atmosphere of appreciation, understanding, and acceptance of individual differences and lifestyles regardless of physical abilities, race, ethnicity, sexual orientation, religion, age, gender or political affiliation. Make conscious efforts to create a sense of inclusion for students within the residential community who are members of a target group. Include in staff training programs at least one session per semester which address the issues of diversity. Other Duties as Assigned Minimum Qualifications Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Preferred Qualifications Due to the responsibilities and nature of this position, preferred qualification that will lead to success in this role include: Master’s Degree in Higher Education Administration, Student Affairs, or related field; and At least 2 years of post-master’s degree experience in Residential Life, Housing, or related student services position. Required License/Certification Mental Health Certification: Incumbents should be certified or obtain certification within their first year in mental health support and services through: Mental Health First Aid Organization Another reputable organization approved by the department California Driver’s License: If incumbent is expected and approved to travel for business, a valid California driver’s license may be expected to be maintained. Special Working Conditions This position is required to live on campus and participate in the after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. The incumbent works a 40-hour work week with varied shifts and times, including some evenings, weekends, and non-traditional hours. The incumbent is provided a meal plan with a minimum of 5 and maximum of 10 meals per week in City Eats Dining Center. The incumbent is expected to interact and engage in conversation with residents as part of the meal plan. The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 02 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 03, 2024
*This is for anticipated recruitment for the 2024/2025 Academic Year* Working Title Area Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Residential Life Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0) Work Schedule Monday - Friday 9:00 a.m. to 12 Noon and 1:00 p.m. to 6:00 p.m.; may work weekends and non-traditional hours, and is required to participate in after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. Anticipated Hiring Range $5,076.00 - $5,807.00 Per Month ($60,912.00 - $69,684.00 Annually) Salary is commensurate with experience. Position Summary Under the direct supervision of the Associate Director of Residential Education & Leadership, the Area Coordinator is a full-time, live-in position that assists in the overall design, implementation, and daily administration of the Residential Life program for a specific residential community. Populations of these communities vary and can be in excess of 1200 residents. The Area Coordinator performs a wide variety of generally complex Student Services Professional work in the coordination and implementation of the Residential Education program as well as the overall Residential Life and Housing programs. The incumbent is responsible for the following areas in their specific residential community: case management centering around student behavior, supervision and leadership, community development and student success. In addition the Area Coordinator assists in the overall development and implementation of the Residential Life and Student Housing programs. Position Information Case Management and Student Behavior General Utilize student behavior software as trained and directed. Ensure responsiveness to timelines and ongoing updates Work collaboratively with other units engaged in supporting students Communicate concerns, recommendations, and Case Management Serve in a case manager role to identify, assess, and address student concerns and crisis. Advocate for and support students’ needs in a conscientious, appropriate, and timely manner Be available to address day-to-day resident concerns within respective residential community, as needed, and available to students while in their residence. Provide support to residents experiencing academic difficulties and/or personal problems in areas such as: sexuality, eating disorders, interpersonal relationships, and adjusting to college. When necessary, refer students to appropriate university and/or community resources. Consult with Residential Life professional staff about student medical, physical, and mental health issues. Consult and collaborate with other university units regarding student behavior as appropriate. Refer students to appropriate resources as necessary Review regularly and resolve or reaffirm student caseloads each semester. Student Rights and Responsibilities Oversee the implementation of University policy, Residential Life Community Living Standards, and Student Housing License Agreement, as well as provide and/or coordinate support for students as directed by University Action Care Team members. Ensure student rights and voices are upheld within the review, investigation, decision, and appeal processes. Effectively inform residents within the designated community or neighborhood of Federal, State, Local, University, and residential community policies and regulations. Resolve community related issues (roommate conflict, community respect, etc.) utilizing interpersonal, fact gathering, and analytical skills to determine severity of the situation and provide necessary steps and resources available to resolve the situation. Consult with Residential Life professional staff about matters relating to student conduct within the residential community setting, and discuss alternatives for handling problems. Adjudicate conduct violations within designated area and timeframe; implement follow-through and disciplinary sanctions including recommendations to terminate housing license agreements, through an education-based conduct process. In a timely manner, meet with residents who have allegedly violated residential community regulations and implement appropriate residential conduct action as approved by the Conduct Coordinator and Assistant Director of Conduct and Support Services. Maintain confidential conduct records as defined by FERPA, Clery, Title IX, and Cal State Executive orders. Provide Residential Life Leadership Team member with timely and appropriate information as it relates to residents experiencing challenges. Review regularly and resolve or reaffirm student caseloads each month Campus Safety: Ensure that safety and security procedures are established and maintained. Afterhours: Serve in professional on-call rotation. This position requires working variable hours, including late night and early morning hours as situations dictate, as well as when needed in an emergency response capacity. The Area Coordinator, in conjunction with other professional Residential Education staff members, alternate responsibility for on-call coverage. Lead Work, Oversight and Leadership Lead Work Plan, lead, and oversee the Residential Coordinators and/or Assistant Residential Coordinators according to the objectives established for the department. Play an active role in the development, assignment of work, and performance evaluation of Residential Coordinators. General Oversight Indirectly oversee residential life compensated student leaders according to the objectives established for the department. Assist with recruitment, selection, placement, evaluation, and personnel administration for area residential life compensated student leaders. Assist in the development and implementation of a training program which is well-organized, relevant to best and promising practices in the field of higher education, and preparing student leaders for their positions. Leadership Provide opportunities for student leadership development within designated community and within the residential community. Serve as an advisor for a residential student organization (RHA, Hall Government, etc.) Residential and Student Life Administration Train, develop, and evaluate the overall student services and support within the community through the work of the Residential Coordinators. Participate in centralized planning efforts for Residential Life and Student Life. Oversee daily building administration, procedures, and operation, including opening and closing the buildings for the new academic year and break periods. Maintain appropriate records and administrative files. Complete appropriate forms and reports as assigned per department, division and campus policies. As necessary, negotiate room changes during the academic year. In a timely manner notify appropriate personnel of such changes. Respond to emails, phone calls, and parent/faculty concerns in a timely manner. When appropriate refer issue to appropriate personnel. Maintain financial records and budgets for designated community, including the purchasing of supplies using a University-issued Purchase Card (P-Card) and timely reconciliation of these purchases. Assessment Assess student needs at the beginning of each semester Support student leader and department assessment Assist in the development of an evidence-based culture of decision making and goal setting Education & Engagement Plan, Implement, and Evaluate a student life engagement program which includes academic, social justice, wellness programs as well as a semester plan for intentional interactions with student leaders and their respective residents. Assist with interpretation and implementation of Residential Life, Student Housing, and University policies and procedures. Serve as an appropriate role model in regards to the Residential Life and Student Housing regulations and guidelines. In accordance to the standards of the University Conflict of Interest policy, facilitate programming purchases as needed. Support, attend, and participate in departmental and division wide programs and initiatives (e.g. GatorFest, Gator Days, and other community wide programs etc.). General Chair or serve on Departmental committees as assigned. Serve on Divisional, and University committees as assigned. Attend meetings and training sessions before the start of each semester. Establish and maintain productive and effective, inclusive working relationships amongst residents and campus community. Community Development and Student Success Community Engagement Consult and collaborate with campus partners on the creation and delivery of programs and services to students. Assist student members, in developing and implementing community-wide educational, social, and recreational event programming. Academic Support Create and maintain a living/learning environment that helps students connect with peers, promotes academic support, sleep, basic needs, and overall wellness. Oversee implementation of Living Learning Community and Special Interest Housing within your residential area. Assistant the Academic Success Coordinator in the implementation of student success initiatives throughout your residential community. Social Justice Develop a multicultural community that promotes an atmosphere of appreciation, understanding, and acceptance of individual differences and lifestyles regardless of physical abilities, race, ethnicity, sexual orientation, religion, age, gender or political affiliation. Make conscious efforts to create a sense of inclusion for students within the residential community who are members of a target group. Include in staff training programs at least one session per semester which address the issues of diversity. Other Duties as Assigned Minimum Qualifications Knowledge and Abilities: Working knowledge of the practices, procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities shown above may be substituted for the required education on a year-for-year basis. Preferred Qualifications Due to the responsibilities and nature of this position, preferred qualification that will lead to success in this role include: Master’s Degree in Higher Education Administration, Student Affairs, or related field; and At least 2 years of post-master’s degree experience in Residential Life, Housing, or related student services position. Required License/Certification Mental Health Certification: Incumbents should be certified or obtain certification within their first year in mental health support and services through: Mental Health First Aid Organization Another reputable organization approved by the department California Driver’s License: If incumbent is expected and approved to travel for business, a valid California driver’s license may be expected to be maintained. Special Working Conditions This position is required to live on campus and participate in the after-hours response rotation which directly responds to student crisis and emergency situations as well as providing consult, advice, and direction to the student leader on call team members. The incumbent works a 40-hour work week with varied shifts and times, including some evenings, weekends, and non-traditional hours. The incumbent is provided a meal plan with a minimum of 5 and maximum of 10 meals per week in City Eats Dining Center. The incumbent is expected to interact and engage in conversation with residents as part of the meal plan. The incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Must be able to competently interact with a culturally and ethnically diverse population of students, faculty and staff. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Apr 02 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Area Coordinator for Residence Life Housing and Residence Life Job #523717 First Review Date: Wednesday, April 10, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. (Job #523717) Student Services Professional III, Area Coordinator for Residence Life, Hiring Range: $60,300-$85,908 annually. This is a full-time, benefited, exempt, 12-month pay plan permanent position with a one-year probationary period in Housing and Residence Life. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: The Area Coordinator for Residence Life is a live-on, full-time, 12-month, benefited position responsible for leading and directing the educational partnerships and programs in Housing and Residence Life that support the academic success of residents. Reporting to the Senior Director for Housing & Residence Life under the guidance and direction of the Assistant Director for Residence Life, the Area Coordinator will collaborate with faculty to implement and sustain Residential Learning Communities, will support the leadership development and training of students, and will support the advisement function of all student clubs and organizations in Housing and Residence Life. The Area Coordinator will supervise up to three Residence Life Coordinators who also directly support academic and educational initiatives in campus housing. In addition, this individual will coordinate all assessment projects for Housing and Residence Life to ensure the department is fulfilling its student-centered mission and that academic initiatives are supporting both persistence and academic success for resident students. The Area Coordinator participates in system-wide evening, weekend, and holiday on-call duty rotation; follow National Incident Management System (NIMS) protocols; monitor and report Clery Act violations; respond to emergencies and crises. The job requires moderate physical effort when responding to emergencies. Moderate physical effort includes a quick and timely response to the scene of fire alarms or resident emergencies, walking up hills and multiple staircases, and transporting emergency supplies. These tasks may need to be carried out during inclement weather, power outages, and/or elevator malfunctions This is an on-campus, in-person position. Key Responsibilities: 40% Coordinate and Implement Academically Based Residential Learning Communities Assist with the design and implementation of the overall vision for Residential Learning Communities Coordinate regular meetings with faculty, staff and other campus partners to support the development, coordination, and implementation of residential Learning Communities Serve as a campus and community resource for students, staff, and faculty by providing guidance and resources in the planning and development of future Residential Learning Communities Develop a programming plan with the residential curriculum model to support engagement and involvement of learning community residents Represent Cal Poly Humboldt at Regional and National conferences to showcase learning community program In collaboration with faculty, students, and staff develop marketing materials to promote learning communities as unique communities in the Housing portfolio Responsible for developing, implementing, and evaluating assessment efforts for Residential Learning Communities, Academic Initiatives, and other areas of Residence Life Provide Oversight for Learning Community budget and other academic initiatives. 30% Leadership and Supervision Directly supervise up to three full-time Residence Life Coordinators (RLC’s) Assist with the Recruitment, selection, training, and evaluation of RLC’s Indirect lead oversight of paraprofessional Residence Life staff Develop and implement professional and paraprofessional staff training for Residence Life staff Participate in regular strategic planning meetings with the Residence Life Leadership Team to review projects, policy, and procedures Attend and assist in the facilitation of regular team meetings Role model inclusive ways to support and advocate for students Execute the Welcome Week program in Fall & Spring semesters with focus on new/transfer and returning students Provide input on the Residence Life budget Serve as mentor and role model to paraprofessional and professional staff In the event of a Residence Life Coordinator vacancy, the Area Coordinator should be prepared to assist in assuming the role and responsibilities of the vacated position. Other duties as assigned by the Senior Director for Housing & Residence Life and the Assistant Director for Residence Life 15% Student Conduct, Intervention, and Support In conjunction with the Assistant Director for Residence Life, assist in regular review of conduct cases, and revision of Housing Guidelines in student handbook Regularly consult with the Assistant Director and Residence Life Team on conduct actions as appropriate Execute behavioral contracts as needed in consultation with Assistant Director for Residence Life Maintain open communication and foster collaboration with residence hall staff, campus police, Counseling and Psychological Services, Dean of Students Office, the Student Disability Resource Center, and others as necessary to ensure an appropriate and timely exchange of sensitive information. Coordinate crisis management efforts for over 2100 resident students with Residence Life Team Respond to violations of community standards, crises, and emergencies as needed Serve as Campus Security Authority as outlined by the Clery Act Serve as hearing officer for appeals as delegated by the Assistant Director for Residence Life Serve in duty rotation as one of the departments on-call administrators for Residence Life Coordinators to seek consultation during crises and emergencies 10% Administration Provide oversight and support to the Assessment Committee in developing departmental programming initiatives in collaboration with the Residence Life Team Develop, review, and update training manuals for Residence Life Clearly communicate, interpret, and implement complex policies and guidelines to ensure student safety and success Assist in the on-going development of policies and procedures where established responses or procedure do not exist or are not appropriate Develop and implement an assessment plan to examine effectiveness of Residential Curriculum and Residence Life Learning Outcomes In conjunction with Orientation and the Business Operations area, Plan and organize Preview Day and Preview Plus Assist with the development of strategic objectives that support the vision and mission of the department Attend regular department and supervision meetings 5% Other Duties as Assigned Knowledge, Skills, and Abilities Associated with this Position Include: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures, and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Ability to work with a diverse population in a higher education setting. Minimum Qualifications: Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related Preferred Qualifications: Master's degree in student affairs, higher education, counseling, or related field. Experience working with Residential living-learning communities, identify-based groups, and/or diverse student populations, knowledge of student development theory 2 - 3 years’ experience in an on-campus student housing setting 3 years’ experience in the supervision of professional staff Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: This position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 3084 Publication Date: March 27, 2024 Advertised: May 18 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 28, 2024
Area Coordinator for Residence Life Housing and Residence Life Job #523717 First Review Date: Wednesday, April 10, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. (Job #523717) Student Services Professional III, Area Coordinator for Residence Life, Hiring Range: $60,300-$85,908 annually. This is a full-time, benefited, exempt, 12-month pay plan permanent position with a one-year probationary period in Housing and Residence Life. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: The Area Coordinator for Residence Life is a live-on, full-time, 12-month, benefited position responsible for leading and directing the educational partnerships and programs in Housing and Residence Life that support the academic success of residents. Reporting to the Senior Director for Housing & Residence Life under the guidance and direction of the Assistant Director for Residence Life, the Area Coordinator will collaborate with faculty to implement and sustain Residential Learning Communities, will support the leadership development and training of students, and will support the advisement function of all student clubs and organizations in Housing and Residence Life. The Area Coordinator will supervise up to three Residence Life Coordinators who also directly support academic and educational initiatives in campus housing. In addition, this individual will coordinate all assessment projects for Housing and Residence Life to ensure the department is fulfilling its student-centered mission and that academic initiatives are supporting both persistence and academic success for resident students. The Area Coordinator participates in system-wide evening, weekend, and holiday on-call duty rotation; follow National Incident Management System (NIMS) protocols; monitor and report Clery Act violations; respond to emergencies and crises. The job requires moderate physical effort when responding to emergencies. Moderate physical effort includes a quick and timely response to the scene of fire alarms or resident emergencies, walking up hills and multiple staircases, and transporting emergency supplies. These tasks may need to be carried out during inclement weather, power outages, and/or elevator malfunctions This is an on-campus, in-person position. Key Responsibilities: 40% Coordinate and Implement Academically Based Residential Learning Communities Assist with the design and implementation of the overall vision for Residential Learning Communities Coordinate regular meetings with faculty, staff and other campus partners to support the development, coordination, and implementation of residential Learning Communities Serve as a campus and community resource for students, staff, and faculty by providing guidance and resources in the planning and development of future Residential Learning Communities Develop a programming plan with the residential curriculum model to support engagement and involvement of learning community residents Represent Cal Poly Humboldt at Regional and National conferences to showcase learning community program In collaboration with faculty, students, and staff develop marketing materials to promote learning communities as unique communities in the Housing portfolio Responsible for developing, implementing, and evaluating assessment efforts for Residential Learning Communities, Academic Initiatives, and other areas of Residence Life Provide Oversight for Learning Community budget and other academic initiatives. 30% Leadership and Supervision Directly supervise up to three full-time Residence Life Coordinators (RLC’s) Assist with the Recruitment, selection, training, and evaluation of RLC’s Indirect lead oversight of paraprofessional Residence Life staff Develop and implement professional and paraprofessional staff training for Residence Life staff Participate in regular strategic planning meetings with the Residence Life Leadership Team to review projects, policy, and procedures Attend and assist in the facilitation of regular team meetings Role model inclusive ways to support and advocate for students Execute the Welcome Week program in Fall & Spring semesters with focus on new/transfer and returning students Provide input on the Residence Life budget Serve as mentor and role model to paraprofessional and professional staff In the event of a Residence Life Coordinator vacancy, the Area Coordinator should be prepared to assist in assuming the role and responsibilities of the vacated position. Other duties as assigned by the Senior Director for Housing & Residence Life and the Assistant Director for Residence Life 15% Student Conduct, Intervention, and Support In conjunction with the Assistant Director for Residence Life, assist in regular review of conduct cases, and revision of Housing Guidelines in student handbook Regularly consult with the Assistant Director and Residence Life Team on conduct actions as appropriate Execute behavioral contracts as needed in consultation with Assistant Director for Residence Life Maintain open communication and foster collaboration with residence hall staff, campus police, Counseling and Psychological Services, Dean of Students Office, the Student Disability Resource Center, and others as necessary to ensure an appropriate and timely exchange of sensitive information. Coordinate crisis management efforts for over 2100 resident students with Residence Life Team Respond to violations of community standards, crises, and emergencies as needed Serve as Campus Security Authority as outlined by the Clery Act Serve as hearing officer for appeals as delegated by the Assistant Director for Residence Life Serve in duty rotation as one of the departments on-call administrators for Residence Life Coordinators to seek consultation during crises and emergencies 10% Administration Provide oversight and support to the Assessment Committee in developing departmental programming initiatives in collaboration with the Residence Life Team Develop, review, and update training manuals for Residence Life Clearly communicate, interpret, and implement complex policies and guidelines to ensure student safety and success Assist in the on-going development of policies and procedures where established responses or procedure do not exist or are not appropriate Develop and implement an assessment plan to examine effectiveness of Residential Curriculum and Residence Life Learning Outcomes In conjunction with Orientation and the Business Operations area, Plan and organize Preview Day and Preview Plus Assist with the development of strategic objectives that support the vision and mission of the department Attend regular department and supervision meetings 5% Other Duties as Assigned Knowledge, Skills, and Abilities Associated with this Position Include: The following knowledge and abilities as well as those listed at the lower levels in the Student Services Professional series are required for appointment into this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures, and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Ability to work with a diverse population in a higher education setting. Minimum Qualifications: Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related Preferred Qualifications: Master's degree in student affairs, higher education, counseling, or related field. Experience working with Residential living-learning communities, identify-based groups, and/or diverse student populations, knowledge of student development theory 2 - 3 years’ experience in an on-campus student housing setting 3 years’ experience in the supervision of professional staff Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: This position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. Cal Poly Humboldt sits on the traditional homelands of the Wiyot people in what is currently called Arcata, CA. The Wiyot people call the area Goudi’ni (over in the woods). Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hr@campus.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 3084 Publication Date: March 27, 2024 Advertised: May 18 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Residence Life Coordinator Housing and Residence Life Job #524453 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #524453) Student Services Professional II, Residence Life Coordinator, Salary Range: $4,610-$6,556 monthly ($55,320- $78,672 annually). Anticipated Salary: $4,610 monthly ($55,320 annually). This is a full-time, benefited, exempt, 12-month pay plan, permanent position with a one-year probationary period in Housing and Residence Life. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Professional, full-time, live-in position in Residence Life. Responsible for student, community, and social justice advocacy within the residence halls; comprehensive oversight of 4 - 12 student leaders, including one Student Assistant, and oversight for learning communities in the Housing & Residence Life areas. This position is responsible for the coordination of housing initiatives that foster curricular and co-curricular engagement for students living on campus. Involvement with professional associations, university committees, events, and functions is strongly encouraged and supported. Educators interested in working with a socially just, team-orientated, academically centered, and environmentally responsible organization are strongly encouraged to apply. Key Responsibilities: Under the leadership of the Senior Director for Housing & Residence Life and supervision from the Assistant Director and Area Coordinator in the Department of Housing & Residence Life, the Residence Life Coordinator has the following duties and responsibilities: Living Learning Community (LLC) / Theme Housing Management - Collaborate with relevant campus stakeholders to provide academic and interest-based Housing options. Regularly assess need / effectiveness of LLC’s and Theme communities Assessment - Develop and implement an online survey through the Housing and Residence Life web page to focus on issues impacting the residence hall communities. Provide leadership and training for all Housing and Residence Life staff in strategic goal setting, development of measurable learning outcomes, and create a culture of assessment in Housing and Residence Life, Provide support to evaluate the impact of academic initiatives in the residence halls. Community Action Conference (Conduct) - Review information reports; hold community action conferences to determine responsibility in incidents; issue findings; develop and administer educational sanctions focused on student development; attend student conduct norming meetings. Professional Staff Team Member - Attend weekly meetings with supervisor; promote and execute Residence Life mission statement: The intention of Residence Life is to focus on the education and holistic growth of the student by creating a safe, socially just, and environmentally responsible community; support the university mission; pre-pare and attend professional development programs; participate in departmental planning efforts; develop goals and objectives for each year; complete administrative paperwork; coordinate with Housing divisions; cultivate mutually supportive relationships with the campus community; serve as a positive role model and mentor for new members of the team. Advise Student Leadership Organizations - Advise and encourage area council; meet with council executive members weekly; assist with Residence Hall Association initiatives and advise delegations or committees for regional and national conferences. Mentoring & Advising Residents - Help facilitate student growth and development; provide necessary referrals to campus resources; mediate conflicts; promote the Community Respect Statement; foster a sense of community and health within the residence halls. Duty/Emergency Response - Participate in system-wide evening, weekend, and holiday on-call duty rotation; follow National Incident Management System (NIMS) protocols; monitor and report Cleary Act violations; respond to emergencies and crises. The job requires moderate physical effort when responding to emergencies. Moderate physical effort includes quickly responding to the scene of fire alarms, walking up hills and stairs, and carrying duty supplies. These tasks may need to be done during power outages and/or elevator malfunctions. Other Duties as Assigned - Participate in special projects or other assigned work. Knowledge, Skills, and Abilities Associated with this Position Include: Working knowledge of: Practices, procedures, and activities related to student services programs General knowledge of: Methods and problems of organizational and program management Research and interview techniques Principles of individual and group behavior Skills: Solid administrative and organizational skills Effective interpersonal and intercultural communication skills Computer proficiency Ability to: Interpret and apply program rules and regulations Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements Obtain factual and interpretative information through interviews; reason logically Collect, compile, analyze and evaluate data and make verbal or written presentations based on these data Advise students individually and in groups on routine matters where required Recognize multicultural, multi-sexed and multi-aged value systems and work accordingly Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts Rapidly acquire a general knowledge of HSU’s overall operation, functions and programs Make decisions and carry through actions having implications with regard to other program or service areas Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Minimum Qualifications: Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities listed above may be substituted for the required education on a year-for-year basis. Experience: Two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Preferred Qualifications: Master’s Degree in Student Affairs Administration, College Student Personnel, Higher Education, Counseling, Sociology, Social Work or other related field Experience working with on-campus housing and advising special interest groups (non-traditional, cultural, LGBTQQIA, etc.) Ability to speak Spanish Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials for first review is Wednesday, October 4, 2023. This position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 3082 Publication Date: September 20, 2023 Advertised: Sep 20 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Residence Life Coordinator Housing and Residence Life Job #524453 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #524453) Student Services Professional II, Residence Life Coordinator, Salary Range: $4,610-$6,556 monthly ($55,320- $78,672 annually). Anticipated Salary: $4,610 monthly ($55,320 annually). This is a full-time, benefited, exempt, 12-month pay plan, permanent position with a one-year probationary period in Housing and Residence Life. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Professional, full-time, live-in position in Residence Life. Responsible for student, community, and social justice advocacy within the residence halls; comprehensive oversight of 4 - 12 student leaders, including one Student Assistant, and oversight for learning communities in the Housing & Residence Life areas. This position is responsible for the coordination of housing initiatives that foster curricular and co-curricular engagement for students living on campus. Involvement with professional associations, university committees, events, and functions is strongly encouraged and supported. Educators interested in working with a socially just, team-orientated, academically centered, and environmentally responsible organization are strongly encouraged to apply. Key Responsibilities: Under the leadership of the Senior Director for Housing & Residence Life and supervision from the Assistant Director and Area Coordinator in the Department of Housing & Residence Life, the Residence Life Coordinator has the following duties and responsibilities: Living Learning Community (LLC) / Theme Housing Management - Collaborate with relevant campus stakeholders to provide academic and interest-based Housing options. Regularly assess need / effectiveness of LLC’s and Theme communities Assessment - Develop and implement an online survey through the Housing and Residence Life web page to focus on issues impacting the residence hall communities. Provide leadership and training for all Housing and Residence Life staff in strategic goal setting, development of measurable learning outcomes, and create a culture of assessment in Housing and Residence Life, Provide support to evaluate the impact of academic initiatives in the residence halls. Community Action Conference (Conduct) - Review information reports; hold community action conferences to determine responsibility in incidents; issue findings; develop and administer educational sanctions focused on student development; attend student conduct norming meetings. Professional Staff Team Member - Attend weekly meetings with supervisor; promote and execute Residence Life mission statement: The intention of Residence Life is to focus on the education and holistic growth of the student by creating a safe, socially just, and environmentally responsible community; support the university mission; pre-pare and attend professional development programs; participate in departmental planning efforts; develop goals and objectives for each year; complete administrative paperwork; coordinate with Housing divisions; cultivate mutually supportive relationships with the campus community; serve as a positive role model and mentor for new members of the team. Advise Student Leadership Organizations - Advise and encourage area council; meet with council executive members weekly; assist with Residence Hall Association initiatives and advise delegations or committees for regional and national conferences. Mentoring & Advising Residents - Help facilitate student growth and development; provide necessary referrals to campus resources; mediate conflicts; promote the Community Respect Statement; foster a sense of community and health within the residence halls. Duty/Emergency Response - Participate in system-wide evening, weekend, and holiday on-call duty rotation; follow National Incident Management System (NIMS) protocols; monitor and report Cleary Act violations; respond to emergencies and crises. The job requires moderate physical effort when responding to emergencies. Moderate physical effort includes quickly responding to the scene of fire alarms, walking up hills and stairs, and carrying duty supplies. These tasks may need to be done during power outages and/or elevator malfunctions. Other Duties as Assigned - Participate in special projects or other assigned work. Knowledge, Skills, and Abilities Associated with this Position Include: Working knowledge of: Practices, procedures, and activities related to student services programs General knowledge of: Methods and problems of organizational and program management Research and interview techniques Principles of individual and group behavior Skills: Solid administrative and organizational skills Effective interpersonal and intercultural communication skills Computer proficiency Ability to: Interpret and apply program rules and regulations Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements Obtain factual and interpretative information through interviews; reason logically Collect, compile, analyze and evaluate data and make verbal or written presentations based on these data Advise students individually and in groups on routine matters where required Recognize multicultural, multi-sexed and multi-aged value systems and work accordingly Establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts Rapidly acquire a general knowledge of HSU’s overall operation, functions and programs Make decisions and carry through actions having implications with regard to other program or service areas Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. Minimum Qualifications: Education: Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field. Additional specialized experience during which the applicant has acquired and successfully applied the knowledge and abilities listed above may be substituted for the required education on a year-for-year basis. Experience: Two years of professional experience in one of the student services program areas or in a related field; experience should give evidence of competence and indicate the potential for further growth. A master’s degree in a job-related field may be substituted for one year of the professional experience. Preferred Qualifications: Master’s Degree in Student Affairs Administration, College Student Personnel, Higher Education, Counseling, Sociology, Social Work or other related field Experience working with on-campus housing and advising special interest groups (non-traditional, cultural, LGBTQQIA, etc.) Ability to speak Spanish Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials for first review is Wednesday, October 4, 2023. This position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 3082 Publication Date: September 20, 2023 Advertised: Sep 20 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Basic Needs Stability Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Food+ Shelter+ Success Appointment Type This is a Temporary position with a duration of one-year from start date. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Permanent status may be earned in this position if it is renewed for four years without a break in service in accordance with collective bargaining agreement provisions period. Time Base Full time (1.0 FTE) Work Schedule 8:00am - 5:00pm; Monday through Friday Anticipated Hiring Range $5,025.00 - $5,375.00 Per Month ($60,300.00 - $64,500.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Food+Shelter+Success, the Basic Needs Stability Coordinator, works with students to explore safe and affordable housing and food stability options, coordinates and implements the HOPE Response Team, and explores crisis resources in a way that promotes dignity, minimizes marginalization, advances Graduation Initiative 2025, and focuses on closing the educational equity gap for an ethnically and culturally diverse student population. The incumbent assesses student situations and provides helps identify on-campus resources to refer students for case management, problem solving, and support. The Basic Needs Stability Coordinator works closely with the case managers within the Dean-on-Call program and the Dean of Students Office to facilitate student stability during unexpected student crisis, including housing instability, food instability, and finite financial crisis situations. The incumbent supports students with requests and placement in Gator Crisis Housing, SF State’s short-term crisis housing program and connects with community partners through the Rapid Rehousing Grant program to refer complex student cases to local community resources. The incumbent facilitates outreach, education, and trainings for the campus community to increase visibility of housing, food, and financial security resources in a manner that promotes health equity, social justice, cultural humility, and diversity concepts. This position works closely with the financial aid literacy coordinator, the Dean-on-Call program, the Dean of Students Office, Housing, Dining, & Conference Services, Associated Students, First Year Experience Committee, Veteran’s Services, Disability Programs & Resource Center, and Career Services & Leadership Development. Position Information Provide Direct Support for Students Experiencing a Current or Potential Housing Insecurity Facilitate assessments and problem-solving services with students experiencing a current or potential housing crisis to determine appropriate action and referrals. Provide short-term case management to support students with off-campus housing stabilization. Work collaboratively with on campus case managers to create a plan of action to address the current crisis and find longer term housing stability. Assist students in applying for on-campus emergency grant aid programs. When appropriate, provide referrals and warm hand-offs to established community-based organizations who facilitate rapid rehousing, coordinated entry, and emergency shelter entry services. Can serve as lead consultant on student cases and support to department staff and partners. FSS Team Leadership Involvement Lead meetings with rapid rehousing partners and serve as the main contact for the rapid rehousing referral process. Leads the coordination and implementation of the HOPE Response Team, collaborating closely with campus partners from the financial aid office, office of international programs, graduate studies, residential life, and the dean of student’s office. Leads the facilitation and implementation of the Basic Needs Initiative emergency funding program within the framework of Food+Shelter+Success. Designs Outreach, Education, and Community Connection Establish functional partnerships with city and county agencies, community, and faith-based organizations in order to effectively refer eligible students to off-campus rapid rehousing programs, emergency shelters, and wraparound case management. Facilitate partnerships with agencies who work to provide advocacy and support for renter’s rights. Facilitate presentations and trainings for student organizations, groups, classes, departments, and colleges. Works closely with Financial Aid to co-host financial literacy workshops and promote financial literacy courses to students who experience general financial anxiety around the cost of attendance. Conduct educational workshops for incoming and first-year students about housing related topics, such as: navigating the housing market, budgeting, maintaining healthy food security, roommate conflicts, financial literacy, etc. Ensure campus programs, outreach materials, and communications are sensitive and inclusive of housing, food, and financial insecurity. Other Duties as Assigned At All Times: Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at lower levels in the Student Services Professional series are required for appointment to this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications Master’s degree in student affairs, Public or Business Administration, Social Work, or related field. Experience in a multi-cultural, urban setting. Demonstrated ability to facilitate successful housing security services and supports to challenging housing environments. Knowledge of the Bay Area housing industry, trends, and all aspects of educational programming including: lease negotiation; roommate matching; marketing and publicity; and financial literacy. Demonstrated ability to use organizational skills to efficiently implement, coordinate, and evaluate student-facing programs. Experience working and developing partnerships with local community resources that enhance student success and housing security. Demonstrated ability in managing difficult and complex situations involving under-resourced and high-need students. Demonstrated effectiveness in working with college-aged populations while providing student services to communities with a diverse population of individuals, as well as from a wide variety of countries of origin, that include: multi-racial, multi-ethnic, and multi-cultural identities; multi-gender, lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; students with disabilities; and students with a myriad of beliefs. Demonstrated ability to develop a strong working knowledge of campus, local community, and private health and welfare resources. Demonstrated ability to work collaboratively with campus departments including the Office of Student Life/Dean of Students, Housing Office, First Year Experience, Residential Life and Case Management Teams. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written and nonverbal communication skills Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion Environmental/Physical/Special Incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staffs. Some evening and weekend hours may be required. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 20, 2024
Working Title Basic Needs Stability Coordinator SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Food+ Shelter+ Success Appointment Type This is a Temporary position with a duration of one-year from start date. This Temporary appointment can be concluded prior to the stated temporary appointment end date, normally with a two-week notice period. Permanent status may be earned in this position if it is renewed for four years without a break in service in accordance with collective bargaining agreement provisions period. Time Base Full time (1.0 FTE) Work Schedule 8:00am - 5:00pm; Monday through Friday Anticipated Hiring Range $5,025.00 - $5,375.00 Per Month ($60,300.00 - $64,500.00 Annually) Salary is commensurate with experience. Position Summary Reporting to the Director of Food+Shelter+Success, the Basic Needs Stability Coordinator, works with students to explore safe and affordable housing and food stability options, coordinates and implements the HOPE Response Team, and explores crisis resources in a way that promotes dignity, minimizes marginalization, advances Graduation Initiative 2025, and focuses on closing the educational equity gap for an ethnically and culturally diverse student population. The incumbent assesses student situations and provides helps identify on-campus resources to refer students for case management, problem solving, and support. The Basic Needs Stability Coordinator works closely with the case managers within the Dean-on-Call program and the Dean of Students Office to facilitate student stability during unexpected student crisis, including housing instability, food instability, and finite financial crisis situations. The incumbent supports students with requests and placement in Gator Crisis Housing, SF State’s short-term crisis housing program and connects with community partners through the Rapid Rehousing Grant program to refer complex student cases to local community resources. The incumbent facilitates outreach, education, and trainings for the campus community to increase visibility of housing, food, and financial security resources in a manner that promotes health equity, social justice, cultural humility, and diversity concepts. This position works closely with the financial aid literacy coordinator, the Dean-on-Call program, the Dean of Students Office, Housing, Dining, & Conference Services, Associated Students, First Year Experience Committee, Veteran’s Services, Disability Programs & Resource Center, and Career Services & Leadership Development. Position Information Provide Direct Support for Students Experiencing a Current or Potential Housing Insecurity Facilitate assessments and problem-solving services with students experiencing a current or potential housing crisis to determine appropriate action and referrals. Provide short-term case management to support students with off-campus housing stabilization. Work collaboratively with on campus case managers to create a plan of action to address the current crisis and find longer term housing stability. Assist students in applying for on-campus emergency grant aid programs. When appropriate, provide referrals and warm hand-offs to established community-based organizations who facilitate rapid rehousing, coordinated entry, and emergency shelter entry services. Can serve as lead consultant on student cases and support to department staff and partners. FSS Team Leadership Involvement Lead meetings with rapid rehousing partners and serve as the main contact for the rapid rehousing referral process. Leads the coordination and implementation of the HOPE Response Team, collaborating closely with campus partners from the financial aid office, office of international programs, graduate studies, residential life, and the dean of student’s office. Leads the facilitation and implementation of the Basic Needs Initiative emergency funding program within the framework of Food+Shelter+Success. Designs Outreach, Education, and Community Connection Establish functional partnerships with city and county agencies, community, and faith-based organizations in order to effectively refer eligible students to off-campus rapid rehousing programs, emergency shelters, and wraparound case management. Facilitate partnerships with agencies who work to provide advocacy and support for renter’s rights. Facilitate presentations and trainings for student organizations, groups, classes, departments, and colleges. Works closely with Financial Aid to co-host financial literacy workshops and promote financial literacy courses to students who experience general financial anxiety around the cost of attendance. Conduct educational workshops for incoming and first-year students about housing related topics, such as: navigating the housing market, budgeting, maintaining healthy food security, roommate conflicts, financial literacy, etc. Ensure campus programs, outreach materials, and communications are sensitive and inclusive of housing, food, and financial insecurity. Other Duties as Assigned At All Times: Demonstrate behaviors that are in line with the User Friendly Principles (P530C) and Principles of Conduct for a Multi-Cultural University (P30D). Demonstrate safe work practices for oneself, others and the office environment. Minimum Qualifications Knowledge and Abilities: The following knowledge and abilities as well as those listed at lower levels in the Student Services Professional series are required for appointment to this classification. Thorough knowledge of the principles of individual and group behavior. General knowledge of the principles, practices and trends of the Student Services field as well as general knowledge of the policies, procedures and practices of the program area to which assigned; general knowledge of individual counseling techniques; general knowledge, or the ability to rapidly acquire such knowledge, of the organizational procedures and activities of the specific campus to which the position is assigned. Working knowledge of student services programs outside the program to which immediately assigned. Ability to analyze complex situations accurately and adopt effective courses of action; advise students individually and in groups on complex student-related matters; determine appropriate courses of action and proper techniques to utilize while engaged with individuals in personal interactions of an argumentative or sensitive nature; interpret and evaluate descriptions and explanations of problems brought forward by individuals or student organizations, analyze and define the problem, draw valid conclusions and project consequences of various alternative courses of action; carry out a variety of professionally complex assignments without detailed instructions; and establish and maintain cooperative working relationships with a variety of individuals. Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. One year in the program area to which assigned may be preferred but is not required. A master’s degree in counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate course work in counseling techniques, interviewing, and conflict resolution where such are job-related. Preferred Qualifications Master’s degree in student affairs, Public or Business Administration, Social Work, or related field. Experience in a multi-cultural, urban setting. Demonstrated ability to facilitate successful housing security services and supports to challenging housing environments. Knowledge of the Bay Area housing industry, trends, and all aspects of educational programming including: lease negotiation; roommate matching; marketing and publicity; and financial literacy. Demonstrated ability to use organizational skills to efficiently implement, coordinate, and evaluate student-facing programs. Experience working and developing partnerships with local community resources that enhance student success and housing security. Demonstrated ability in managing difficult and complex situations involving under-resourced and high-need students. Demonstrated effectiveness in working with college-aged populations while providing student services to communities with a diverse population of individuals, as well as from a wide variety of countries of origin, that include: multi-racial, multi-ethnic, and multi-cultural identities; multi-gender, lesbian, gay, bisexual, transgender, queer, and questioning (LGBTQQ) identities; students with disabilities; and students with a myriad of beliefs. Demonstrated ability to develop a strong working knowledge of campus, local community, and private health and welfare resources. Demonstrated ability to work collaboratively with campus departments including the Office of Student Life/Dean of Students, Housing Office, First Year Experience, Residential Life and Case Management Teams. Core Competencies - embody the following competencies: Bias toward collaboration and teamwork. Effective oral, written and nonverbal communication skills Customer/Client Focus with an emphasis in problem solving and resolution. Personal effectiveness and credibility as demonstrated by interpersonal and professional confidence. Diversity and inclusion Environmental/Physical/Special Incumbent must be able to competently interact with a culturally and ethnically diverse population of students, faculty, and staffs. Some evening and weekend hours may be required. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Mar 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Sonoma State University
1801 E Cotati Ave, Rohnert Park, California, USA
Application Process This position is open until filled. For full considera tion, please submit application, along with cover letter and resume, by 8am on Thursday, May 9th. Please review the position description listed above for full scope of responsibilities and qualifications. Job Summary Under general direction of the Director of Equity and Access Programs, the EOP Advisor and Summer Bridge Coordinator performs in-depth analysis of highly complex professional Student Services Professional work and is responsible for utilizing a combination of high-level analytical and high-level interpersonal skills in coordinating aspects of the design, coordination, and implementation of the Summer Bridge Program. The incumbent is responsible for working as a team member with fellow staff members and performs a wide variety of generally complex Student Services Professional work by providing comprehensive academic advising services to students. This includes, but is not limited to, understanding and fulfilling their degree requirements, collaborating with students on their individualized educational pathways, creating academic plans and schedules, assisting in declaring majors/minors, and supporting students in making decisions concerning their learning experiences, academic goals, persistence, and timely graduation. The incumbent works collaboratively with other Professional Academic Advisors, university staff, faculty, administrators, and coaches to support the educational experience of EOP students, as well as perform other activities related to student success and academic advising. Focus will be given to the EOP and Summer Bridge student population, which includes, but is not limited to, the long-term planning for the recruitment, program eligibility, and on-time graduation of EOP students; addressing identified student challenges; using preventative approaches to solve issues affecting program eligibility and on-time graduation; and collaborating with Academic Affairs, including participating academic departments. The incumbent analyzes, develops, coordinates, and implements programs, events, and workshops that support the mission of EOP and the Summer Bridge Program; independently plans and organizes work requirements and tasks to be accomplished; determines work priorities; handles unusual situations without advice or instruction; solves problems and makes decisions, which have impact on the work of others and the department, within assigned areas of responsibility. In addition, the incumbent provides information and strategic guidance to create a safe space supporting the educational success, retention, and graduation of EOP students. Key Qualifications This position requires the equivalent to graduation from a four-year college or university in a related field, including upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. A master’s degree in Counseling, Clinical Psychology, Social Work, Student Affairs and Higher Education or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. Advanced proficiency with computers, Microsoft Office (Word, Excel, PowerPoint), and Google Suite required. Knowledge of databases, student information systems, and PeopleSoft preferred. EAB Student Success Collaborative preferred. Thorough experience and knowledge of policies, procedures, and practices in regards to working with educationally disadvantaged, low-income, and first-generation college students. Must have experience and sensitivity working with students of diverse ethnic and/or low-income backgrounds and be able to relate to students and their needs. Ability to demonstrate multicultural competence through knowledge, skills, and abilities. Must possess thorough knowledge of the policies, procedures and practices of Student Affairs, student success, and academic advising, or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside EOP; general knowledge of the principles, problems, and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Salary and Benefits Starting salary placement depends on qualifications and experience and will not exceed $5,732 - $6,019 a month. This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer. A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page. Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all faculty, staff, administrators, and students who are accessing campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Any candidates advanced in a currently open search process should be prepared to continue to help us protect and maintain a healthy Seawolf Community. More information related to campus level requirements can be found here: https://risk.sonoma.edu/covid- compliance-and-monitoring- office . CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to hr@sonoma.edu . The ADA Coordinator is also available ( hraccommodations@sonoma.edu ) to assist individuals with disabilities in need of accommodation during the hiring process. Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at clery@sonoma.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at https://housing.sonoma.edu/ resources/fire-safety . The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at housing@sonoma.edu . Advertised: Apr 25 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 26, 2024
Application Process This position is open until filled. For full considera tion, please submit application, along with cover letter and resume, by 8am on Thursday, May 9th. Please review the position description listed above for full scope of responsibilities and qualifications. Job Summary Under general direction of the Director of Equity and Access Programs, the EOP Advisor and Summer Bridge Coordinator performs in-depth analysis of highly complex professional Student Services Professional work and is responsible for utilizing a combination of high-level analytical and high-level interpersonal skills in coordinating aspects of the design, coordination, and implementation of the Summer Bridge Program. The incumbent is responsible for working as a team member with fellow staff members and performs a wide variety of generally complex Student Services Professional work by providing comprehensive academic advising services to students. This includes, but is not limited to, understanding and fulfilling their degree requirements, collaborating with students on their individualized educational pathways, creating academic plans and schedules, assisting in declaring majors/minors, and supporting students in making decisions concerning their learning experiences, academic goals, persistence, and timely graduation. The incumbent works collaboratively with other Professional Academic Advisors, university staff, faculty, administrators, and coaches to support the educational experience of EOP students, as well as perform other activities related to student success and academic advising. Focus will be given to the EOP and Summer Bridge student population, which includes, but is not limited to, the long-term planning for the recruitment, program eligibility, and on-time graduation of EOP students; addressing identified student challenges; using preventative approaches to solve issues affecting program eligibility and on-time graduation; and collaborating with Academic Affairs, including participating academic departments. The incumbent analyzes, develops, coordinates, and implements programs, events, and workshops that support the mission of EOP and the Summer Bridge Program; independently plans and organizes work requirements and tasks to be accomplished; determines work priorities; handles unusual situations without advice or instruction; solves problems and makes decisions, which have impact on the work of others and the department, within assigned areas of responsibility. In addition, the incumbent provides information and strategic guidance to create a safe space supporting the educational success, retention, and graduation of EOP students. Key Qualifications This position requires the equivalent to graduation from a four-year college or university in a related field, including upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. A master’s degree in Counseling, Clinical Psychology, Social Work, Student Affairs and Higher Education or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling. Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems. Advanced proficiency with computers, Microsoft Office (Word, Excel, PowerPoint), and Google Suite required. Knowledge of databases, student information systems, and PeopleSoft preferred. EAB Student Success Collaborative preferred. Thorough experience and knowledge of policies, procedures, and practices in regards to working with educationally disadvantaged, low-income, and first-generation college students. Must have experience and sensitivity working with students of diverse ethnic and/or low-income backgrounds and be able to relate to students and their needs. Ability to demonstrate multicultural competence through knowledge, skills, and abilities. Must possess thorough knowledge of the policies, procedures and practices of Student Affairs, student success, and academic advising, or the ability to quickly acquire such knowledge. General knowledge of the policies, practices and activities of Student Services programs outside EOP; general knowledge of the principles, problems, and methods of public administration, including organizational, personnel and fiscal management; general knowledge of advanced statistical and research methods. Salary and Benefits Starting salary placement depends on qualifications and experience and will not exceed $5,732 - $6,019 a month. This is a full time, exempt position, which will lead toward permanent status following the successful completion of a probationary period. This position is eligible for a broad range of benefits, including medical, dental, vision, life and disability insurances, retirement (CalPERS), tuition waiver, vacation and sick leave. In addition, 15 paid holidays are offered each year. Sonoma State University is also a Public Service Loan Forgiveness Program (PSLF) Employer. A comprehensive benefits summary for this position is available online by clicking here to be taken to the CSU benefits page. Supplemental Information Sonoma State University is committed to achieving excellence through teaching, scholarship, learning and inclusion. In line with our Strategic Plan and our Seawolf Commitment, our values include diversity, sustainability, community engagement, respect, responsibility, excellence and integrity. We strive to cultivate a community in which a diverse population can learn and work in an atmosphere of civility and respect. We encourage innovation, experimentation and creativity, as well as contributions to equity and inclusion, in the pursuit of excellence for all members of our university community. The University is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. Mandated Reporting: This position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all faculty, staff, administrators, and students who are accessing campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Any candidates advanced in a currently open search process should be prepared to continue to help us protect and maintain a healthy Seawolf Community. More information related to campus level requirements can be found here: https://risk.sonoma.edu/covid- compliance-and-monitoring- office . CSU Out of State Policy - Sonoma State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees upon date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current employees who apply for this position. Sonoma State University is not a sponsoring agency for staff positions (i.e. H-1B visas). Positions are posted for a minimum of 14 calendar days. For questions related to the application process, please reach out to hr@sonoma.edu . The ADA Coordinator is also available ( hraccommodations@sonoma.edu ) to assist individuals with disabilities in need of accommodation during the hiring process. Sonoma State University's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person by emailing the Clery Compliance and Safety Office at clery@sonoma.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is available for viewing at https://housing.sonoma.edu/ resources/fire-safety . The purpose of this report is to disclose statistics for fires that occurred within Sonoma State University student housing facilities for three years, and to distribute fire safety policies and procedures intended to promote safety on campus. A paper copy of the AFSR is available upon request by contacting the Residential Education and Campus Housing at housing@sonoma.edu . Advertised: Apr 25 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Monterey Bay
100 Campus Center, Seaside, CA 93955, USA
Classification: Student Services Professional III Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $5,025 - $5,305* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: May 8, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Director of Student Engagement & Leadership Development (SELD) and the daily work oversight of the Associated Students (AS) Senior Coordinator of Governance and Operations (G&O); the AS Coordinator for Programs and Communications (P&C) performs a wide range of complex student services professional work including advising and providing guidance for Associated Students. The P&C develops and presents a wide range of student programming related documents, reports, and assessments for the AS, and makes recommendations based on data analysis, including co-curricular learning outcomes for both student employees and participants. This position is responsible for advising, developing, overseeing, and supporting the programmatic and marketing operations of student assistants employed by the Associated Students and makes independent decisions on day-to-day operations, and interprets and applies specialized policies and procedures. Work is performed independently under general direction related to the goals of the position. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Serves as the primary advisor and supervisor to the students on the AS Programming Board, Farmers Market Student Assistants, and Otter Media Station managers (students). Serves as the professional staff liaison between AS and University Affairs Performances and Events (UACE), University Police, and Risk Management. Represents AS at weekly campus-wide service provider/event planning meetings. Acts as a liaison and collaborates with various campus departments on individual and thematic programming initiatives on behalf of AS. Contributes to risk management, programmatic oversight and emergency response. Provides secondary programming advising to the AS College Senators. Provides student activity support and advising for AS involvement in larger campus-wide programmatic initiative on campus such as Welcome Back Week (Fall and Spring), Open House, Orientations, Otter Days, RAFT Weekend, etc. Oversees the development, accuracy and effectiveness of all AS publications, web sites, social media, advertisements, promotional items and communication initiatives. Serves as the primary advisor to and oversees the activities of the student assistants on the AS Marketing and Communications team. In coordination with the AS Senior Coordinator for G&O, the AS President, and the Director of SELD, plans leadership development and team building activities and retreats for the AS student leaders, and contributes to departmental leadership and professional development initiatives. Provides training and advising to AS student employees and volunteers in event planning, contracting, event execution, risk management, advertising and budgeting. Facilitates student-centered self-governance, ethical behavior and financial stewardship. Applies CSU, CSUMB, Student Life, SELD, and AS operating policies and procedures in helping to develop, organize, prioritize, and monitor programmatic operations for the AS; provides daily work supervision to assigned student staff, evaluates their performance, establishes work agendas in accordance with deadlines and monitors work to completion, making appropriate recommendations as needed; ability to problem solve during planning and events; and manage complex programming and events. Briefs the Director of SELD and the AS Senior Coordinator for G&O regarding progress of routine work and special projects. Provides analyses, training, guidance, and oversight of the fiscal and budgetary practices of the AS committees, Otter Media, Farmers Market, and other special projects in collaboration with the Director of SELD, the AS Senior Coordinator for G&O and the SELD Analyst. Evaluates and reviews all expenditures of those committees to ensure that the AS is following sound fiscal practices and is in compliance with applicable CSU and AS policies. Provides direct supervision and programming advising to the Otter Media Station Managers and volunteers. Supports the management of the space, tracking of inventory, provides oversight and guidance regarding events and booking requests, and oversees the scheduling of volunteers and service learners. Has oversight for the hiring, training, and evaluation of OM Station Managers. Conducts regular assessments of AS programming, the co-curricular learning outcomes adopted by the University, and the development of various competencies that support the career readiness of assigned student staff. Employs data obtained through these assessments to make programmatic, personnel, and operational adjustments and enhancements that support greater AS effectiveness and efficiency of the programs and communications provided to the CSUMB student body. Attends seminars and conferences to maintain program and professional development. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES: Working knowledge of the principles of individual and group behavior; procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. MINIMUM QUALIFICATIONS: Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. PREFERRED QUALIFICATIONS : Three years of demonstrated experience related to the field of student activities, associated student government, even management and coordination, administrative management, university auxiliaries/incorporated boards, etc. including experience supervising students; with software such as Microsoft Suite, Oracle/PeopleSoft, ClickUp, Adobe Suite; and working knowledge of social media and marketing across various platforms. Knowledge of California State University policies, Title 5, Chancellor’s Office executive orders, Gloria Romero Open Meetings Act, Parliamentary Procedure. Technical fluency with Banner, Microsoft Office Professional Suite, Oracle-People Soft CSU Common Management System or equivalent information system, Hyperion, or similar report generation software; and Google mail and calendaring. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position has been designated as a sensitive position with: responsibility for the care, safety and security of people (including children and minors), animals and CSU property; access to, or control over, cash, checks, credit cards, and/or credit card account information; responsibility or access/possession of building master or sub-master keys for building access; access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards ); access to controlled or hazardous substances. This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. This position is designated as a Campus Security Authority (CSA) and will be required to participate in annual training and to immediately forward to the Clery Director all reports of crimes brought to their attention pursuant to the Clery Act and California State Education Code, Chapter 15.5, of the Donahue Higher Education Act, Section 67380 Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. Requires evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Apr 23 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 24, 2024
Classification: Student Services Professional III Hours: Full-time / 40 hours per week FLSA: Exempt Anticipated Hiring Salary Range: $5,025 - $5,305* mo. CSU Salary Schedule *CSUMB provides pay scales representing its good faith estimate of what the university reasonably expects to pay for this position. The pay offered to a selected candidate will be determined on factors such as (but not limited to) the scope and responsibilities of the position, the qualifications of the selected candidate, departmental budget availability, internal equity, and CSU systemwide pay for comparable jobs. Priority Screening Date: May 8, 2024 Recruitment Status: Open Until Filled ABOUT CSUMB California State University, Monterey Bay is a mid-sized university in California’s Central Coast that grants undergraduate and graduate degrees. Powered by an inspiring Founding Vision Statement , CSUMB is part of the nation’s largest four-year public university system, California State University , which educates nearly 460,000 students every year. With a vibrant, diverse student body of over 7,000 students, CSU Monterey Bay is both a Minority Serving Institution and a Hispanic Serving Institution. Our staff and faculty transform students’ lives with a focus on student success and engagement through experiential learning, service learning, and a strong emphasis on multicultural and global perspectives. CSUMB’s sustainability goal is to be carbon neutral by 2030. The university’s Strategic Plan prioritizes inclusive excellence through recruiting and investing in developing a diverse body of faculty, staff and administrators. Many appreciate living and working close to the shores of beautiful Monterey Bay, with easy access to recreational areas from Big Sur to Santa Cruz. Nearby opportunities for collaborative research include working in the Monterey Bay National Marine Sanctuary and Silicon Valley, and with colleagues at local research universities, including UC Santa Cruz and Stanford University.As one of the 23 campuses in the CSU system, CSUMB offers excellent benefits, including access to below-market-rate rental housing on East Campus, and competitive salaries for faculty and staff. With proximity to the San Francisco Bay Area and San Jose, opportunities for faculty, staff and students are as endless as the shores of the nearby Pacific Ocean. PURPOSE : Under the general supervision of the Director of Student Engagement & Leadership Development (SELD) and the daily work oversight of the Associated Students (AS) Senior Coordinator of Governance and Operations (G&O); the AS Coordinator for Programs and Communications (P&C) performs a wide range of complex student services professional work including advising and providing guidance for Associated Students. The P&C develops and presents a wide range of student programming related documents, reports, and assessments for the AS, and makes recommendations based on data analysis, including co-curricular learning outcomes for both student employees and participants. This position is responsible for advising, developing, overseeing, and supporting the programmatic and marketing operations of student assistants employed by the Associated Students and makes independent decisions on day-to-day operations, and interprets and applies specialized policies and procedures. Work is performed independently under general direction related to the goals of the position. ESSENTIAL DUTIES AND RESPONSIBILITIES include, but are not limited to, the following : Serves as the primary advisor and supervisor to the students on the AS Programming Board, Farmers Market Student Assistants, and Otter Media Station managers (students). Serves as the professional staff liaison between AS and University Affairs Performances and Events (UACE), University Police, and Risk Management. Represents AS at weekly campus-wide service provider/event planning meetings. Acts as a liaison and collaborates with various campus departments on individual and thematic programming initiatives on behalf of AS. Contributes to risk management, programmatic oversight and emergency response. Provides secondary programming advising to the AS College Senators. Provides student activity support and advising for AS involvement in larger campus-wide programmatic initiative on campus such as Welcome Back Week (Fall and Spring), Open House, Orientations, Otter Days, RAFT Weekend, etc. Oversees the development, accuracy and effectiveness of all AS publications, web sites, social media, advertisements, promotional items and communication initiatives. Serves as the primary advisor to and oversees the activities of the student assistants on the AS Marketing and Communications team. In coordination with the AS Senior Coordinator for G&O, the AS President, and the Director of SELD, plans leadership development and team building activities and retreats for the AS student leaders, and contributes to departmental leadership and professional development initiatives. Provides training and advising to AS student employees and volunteers in event planning, contracting, event execution, risk management, advertising and budgeting. Facilitates student-centered self-governance, ethical behavior and financial stewardship. Applies CSU, CSUMB, Student Life, SELD, and AS operating policies and procedures in helping to develop, organize, prioritize, and monitor programmatic operations for the AS; provides daily work supervision to assigned student staff, evaluates their performance, establishes work agendas in accordance with deadlines and monitors work to completion, making appropriate recommendations as needed; ability to problem solve during planning and events; and manage complex programming and events. Briefs the Director of SELD and the AS Senior Coordinator for G&O regarding progress of routine work and special projects. Provides analyses, training, guidance, and oversight of the fiscal and budgetary practices of the AS committees, Otter Media, Farmers Market, and other special projects in collaboration with the Director of SELD, the AS Senior Coordinator for G&O and the SELD Analyst. Evaluates and reviews all expenditures of those committees to ensure that the AS is following sound fiscal practices and is in compliance with applicable CSU and AS policies. Provides direct supervision and programming advising to the Otter Media Station Managers and volunteers. Supports the management of the space, tracking of inventory, provides oversight and guidance regarding events and booking requests, and oversees the scheduling of volunteers and service learners. Has oversight for the hiring, training, and evaluation of OM Station Managers. Conducts regular assessments of AS programming, the co-curricular learning outcomes adopted by the University, and the development of various competencies that support the career readiness of assigned student staff. Employs data obtained through these assessments to make programmatic, personnel, and operational adjustments and enhancements that support greater AS effectiveness and efficiency of the programs and communications provided to the CSUMB student body. Attends seminars and conferences to maintain program and professional development. Other Functions : Performs other job-related duties and special projects as assigned. KNOWLEDGE, SKILLS AND ABILITIES: Working knowledge of the principles of individual and group behavior; procedures and activities of the program to which assigned; general knowledge of the methods and problems of organizational and program management. General knowledge of research and interview techniques; and of the principles of individual and group behavior. Ability to interpret and apply program rules and regulations; use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements; obtain factual and interpretative information through interviews; reason logically; collect, compile, analyze and evaluate data and make verbal or written presentations based on these data; advise students individually and in groups on routine matters where required; recognize multicultural, multisexed and multi-aged value systems and work accordingly; establish and maintain cooperative working relationships with faculty, CSU administrators, student organizations, private and public agencies and others in committee work, and student advising and community contacts; and, rapidly acquire a general knowledge of the overall operation, functions and programs of the campus to which assigned. Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office. MINIMUM QUALIFICATIONS: Experience: Possession of these knowledge and abilities is typically demonstrated through the equivalent of three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Education: Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related. PREFERRED QUALIFICATIONS : Three years of demonstrated experience related to the field of student activities, associated student government, even management and coordination, administrative management, university auxiliaries/incorporated boards, etc. including experience supervising students; with software such as Microsoft Suite, Oracle/PeopleSoft, ClickUp, Adobe Suite; and working knowledge of social media and marketing across various platforms. Knowledge of California State University policies, Title 5, Chancellor’s Office executive orders, Gloria Romero Open Meetings Act, Parliamentary Procedure. Technical fluency with Banner, Microsoft Office Professional Suite, Oracle-People Soft CSU Common Management System or equivalent information system, Hyperion, or similar report generation software; and Google mail and calendaring. SPECIAL CONDITIONS OF EMPLOYMENT & POSITION DESIGNATIONS : All offers of employment are contingent upon the successful completion of a background check (including a criminal records check). The person holding this position is considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position will have a duty to report to the Campus Title IX Officer information pertaining to victims of sex discrimination, sexual harassment, sexual misconduct, dating/domestic violence, and stalking as required by CSU Executive Order 1095 . This position has been designated as a sensitive position with: responsibility for the care, safety and security of people (including children and minors), animals and CSU property; access to, or control over, cash, checks, credit cards, and/or credit card account information; responsibility or access/possession of building master or sub-master keys for building access; access to and responsibility for detailed personally identifiable Level 1 confidential information about students, faculty, staff or alumni that is protected, personal or sensitive as defined in the CSU Information Security Data Classification Standards ); access to controlled or hazardous substances. This position is required to comply with confidentiality requirements outlined in the Department of Education’s Family Educational Rights and Privacy and California’s Educational Code Chapter 13 regarding sensitive student issues. This position is designated as a Campus Security Authority (CSA) and will be required to participate in annual training and to immediately forward to the Clery Director all reports of crimes brought to their attention pursuant to the Clery Act and California State Education Code, Chapter 15.5, of the Donahue Higher Education Act, Section 67380 Must possess and maintain a valid license to drive in the State of California, pass the Defensive Training Class, and be insurable under the University's liability coverage. Requires evenings and/or weekend work. PHYSICAL ENVIRONMENT : Office environment with standard equipment and tasks. The position requires working at a computer and desk for extended periods of time. May require travel between campus offices and off-campus locations. The health and safety of our students, faculty, and staff remain our highest priority. While on campus, students, faculty, staff, and the community will be expected to follow all campus safety mandates. BENEFITS/PERKS : CSUMB offers a premium benefit package that includes outstanding vacation, health, dental and vision plans; membership in the California Public Employees Retirement System (CalPERS); and 15 paid holidays a year. For more information, visit Employee Benefits Summary . As a perk, the University Corporation at CSU Monterey Bay provides access to affordable campus housing based on availability; visit Schoonover Employee Housing for more information. APPLICATION PROCEDURE : For full consideration, applicants must complete the required online application prior to the priority screen date found at Careers at CSUMB . Application submissions received after the application screening date will be reviewed at the discretion of the University. Materials submitted become the property of CSUMB and will not be returned. CSUMB is not a sponsoring agency for staff or management positions. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting Human Resources at (831) 582-3389 or emailing humanresources@csumb.edu . All employees must be eligible for employment in the U.S. GENERAL INFORMATION : CSUMB hires only individuals lawfully authorized to work in the United States and is an E-Verify employer. In compliance with federal crime awareness and campus security legislation, including the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics, you can view the notice of availability and access the Cal State University, Monterey Bay annual security and fire safety reports at https://csumb.edu/clery/asr-and-fsr-notices-availability/ . CSUMB is a smoke and tobacco-free campus. EQUAL OPPORTUNITY EMPLOYER : CSUMB is an Equal Opportunity employer seeking to recruit and support a broadly diverse community of faculty and staff. We value and celebrate diversity in all its forms and strive to foster an inclusive culture built on respect that affirms inter-group relations and builds cohesion. We consider qualified applicants for employment for their anticipated contributions and without regard to race, color, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetic information, medical condition, pregnancy, marital status, veteran status, or disability. Advertised: Apr 23 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the University Registrar and led by the Assistant Registrar, the Records and Registration Coordinator must possess knowledge of procedures related to records and registration as expressed in Title 5, California State University (CSU) Executive Orders and San José State campus-based in order to provide advising to students, and consultation to staff and faculty on these policies and procedures. The Records and Registration Coordinator is responsible for providing support for a range of complex functions in the Office of the Registrar, involving a high degree of critical thinking and judgment. The incumbent is responsible for maintaining student academic records, facilitating students’ ability to register for classes, processing various documents in the student information system, ensuring documents are scanned for future retrieval, and providing information related to registration and records to students, staff, and faculty. This includes communicating and providing customer service to students over the phone, via email, through chat, and in person. This may also require consultation with academic and administrative departments to make decisions on how to manage student-specific situations. The incumbent is also responsible for coordinating at least one special program or primary partnership, including developing, maintaining, and upgrading or modifying the assigned programs/partnerships as needed. Key Responsibilities Act independently, using judgment and discretion, to solve student concerns as they arise Advise students, faculty, and staff about CSU Chancellor’s Office/San José State University policies and Office of the Registrar procedures Interpret and apply policies to resolve questions and issues Provide timely, efficient, accurate, and welcoming service to students, faculty, and staff Answer student inquiries through email, chat, phone, and in-person, or transfer students to the appropriate area for assistance Maintain accurate records of academic grades, grade changes, course withdrawals, and other academic record-keeping functions within PeopleSoft, OnBase, and other data management software Perform detailed and complex tasks to update, correct, and audit student records Ensure compliance with Academic Senate policy, Executive Orders, and Title V Resolve student registration and records issues including but not limited to registration eligibility, class status, academic standing, payments, administrative and financial holds using negative and positive service indicators Perform registration for regular and special session students who are unable to register online Coordinate at least one special program and/or primary partnership*, including developing procedures and processes; upgrading or modifying the assigned program/partnership as needed Responsible for records accuracy (by alphabet range) in the National Student Clearinghouse database Knowledge, Skills & Abilities Working knowledge of the practices, procedures and activities of the program to which assigned General knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques; and of the principles of individual and group behavior Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Strong written and oral communication skills Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements Ability to understand students’ perspectives and empathize with their concerns Excellent customer service and public relations skills Establish and maintain cooperative working relationships with faculty, staff, vendor partners, and the community Ability to rapidly acquire a general knowledge of the overall operation, functions, and procedures of the Office of the Registrar Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office Ability to remain open to feedback and suggestions from colleagues with regard to special programs/primary partnerships coordinated Ability to communicate with constituents in a professional and respectful manner Required Qualifications Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field Two (2) years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of professional experience Preferred Qualifications Bachelor’s Degree Two (2) years of professional work experience in student records or registrar’s office Two (2) years of experience utilizing a SIS (like Banner, Colleague) Two (2) years of experience utilizing the SIS PeopleSoft Campus Solutions, specifically Two (2) years of experience in student records oversight in the CSU Strong written and oral communication skills Two (2) years of experience interpreting/applying higher education policy and procedures Compensation Classification: Student Services Professional II Anticipated Hiring Range: $4,610/month CSU Salary Range: $4,610/month - $6,556/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 18, 2024 through April 1, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 19, 2024
Job Summary Reporting to the University Registrar and led by the Assistant Registrar, the Records and Registration Coordinator must possess knowledge of procedures related to records and registration as expressed in Title 5, California State University (CSU) Executive Orders and San José State campus-based in order to provide advising to students, and consultation to staff and faculty on these policies and procedures. The Records and Registration Coordinator is responsible for providing support for a range of complex functions in the Office of the Registrar, involving a high degree of critical thinking and judgment. The incumbent is responsible for maintaining student academic records, facilitating students’ ability to register for classes, processing various documents in the student information system, ensuring documents are scanned for future retrieval, and providing information related to registration and records to students, staff, and faculty. This includes communicating and providing customer service to students over the phone, via email, through chat, and in person. This may also require consultation with academic and administrative departments to make decisions on how to manage student-specific situations. The incumbent is also responsible for coordinating at least one special program or primary partnership, including developing, maintaining, and upgrading or modifying the assigned programs/partnerships as needed. Key Responsibilities Act independently, using judgment and discretion, to solve student concerns as they arise Advise students, faculty, and staff about CSU Chancellor’s Office/San José State University policies and Office of the Registrar procedures Interpret and apply policies to resolve questions and issues Provide timely, efficient, accurate, and welcoming service to students, faculty, and staff Answer student inquiries through email, chat, phone, and in-person, or transfer students to the appropriate area for assistance Maintain accurate records of academic grades, grade changes, course withdrawals, and other academic record-keeping functions within PeopleSoft, OnBase, and other data management software Perform detailed and complex tasks to update, correct, and audit student records Ensure compliance with Academic Senate policy, Executive Orders, and Title V Resolve student registration and records issues including but not limited to registration eligibility, class status, academic standing, payments, administrative and financial holds using negative and positive service indicators Perform registration for regular and special session students who are unable to register online Coordinate at least one special program and/or primary partnership*, including developing procedures and processes; upgrading or modifying the assigned program/partnership as needed Responsible for records accuracy (by alphabet range) in the National Student Clearinghouse database Knowledge, Skills & Abilities Working knowledge of the practices, procedures and activities of the program to which assigned General knowledge of the methods and problems of organizational and program management General knowledge of research and interview techniques; and of the principles of individual and group behavior Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Strong written and oral communication skills Use initiative and resourcefulness in planning work assignments and in implementing long-range program improvements Ability to understand students’ perspectives and empathize with their concerns Excellent customer service and public relations skills Establish and maintain cooperative working relationships with faculty, staff, vendor partners, and the community Ability to rapidly acquire a general knowledge of the overall operation, functions, and procedures of the Office of the Registrar Ability to analyze operational and procedural problems and develop, recommend, and evaluate proposed solutions Demonstrated ability to make decisions and carry through actions having implications with regard to other program or service areas Services Office Ability to remain open to feedback and suggestions from colleagues with regard to special programs/primary partnerships coordinated Ability to communicate with constituents in a professional and respectful manner Required Qualifications Equivalent to graduation from a four-year college or university in one of the behavioral sciences, public or business administration or a job-related field Two (2) years of professional experience in one of the student services program areas or in a related field. A master’s degree in a job-related field may be substituted for one year of professional experience Preferred Qualifications Bachelor’s Degree Two (2) years of professional work experience in student records or registrar’s office Two (2) years of experience utilizing a SIS (like Banner, Colleague) Two (2) years of experience utilizing the SIS PeopleSoft Campus Solutions, specifically Two (2) years of experience in student records oversight in the CSU Strong written and oral communication skills Two (2) years of experience interpreting/applying higher education policy and procedures Compensation Classification: Student Services Professional II Anticipated Hiring Range: $4,610/month CSU Salary Range: $4,610/month - $6,556/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 18, 2024 through April 1, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 18 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Director, New Student and Family Programs, the Parent and Family Program Coordinator performs duties under general supervision and takes work lead direction from the Assistant Director, New Student and Family Programs. The incumbent will lead the coordination of orientation programs, with specific focus on parent and family member programming and resources that support student success and university affinity. This coordinator will provide support to the transition of first year students by leading the development of Parent/Family Orientation programs, Parent and Family Weekend, the SJSU Family Advisory Board and its committees and projects. The coordinator will also lead administrative components for the department including the development of an academic planner for students and parents/families, parent/family newsletters and parent portal, and parent and family webpages. Key Responsibilities Support programmatic efforts during Frosh and Transfer Orientation, including but not limited to set up, assisting with morning/debrief meetings, providing effective customer service to all participants, and facilitation of sessions. Assist with the assembly and creation of parent and family program materials (e.g., giveaways, daily schedule of events, handouts, evaluations, planners, promotional materials, etc.). Develop and facilitate Parent/Family Orientation sessions including programs that take place 45% concurrently with Frosh/Transfer Orientation as well as evening, off-site, and online programs, in collaboration with campus partners and the Family Advisory Board. Communicate with campus partners to confirm participation of guest speakers and panelists for Parent/Family Orientation sessions and any other parent and family programs. Lead parent/family programming during move in days/opening weekend, open house, yield events, and other programs as directed by the Program Director. Serve as direct point of contact for Family Advisory Board members, officers, and committee leads as directed by the AVP for Student Transition and Retention Services. Communicate with Family Advisory Board members to confirm participation at department events and meetings (i.e., Parent/Family Orientation sessions, Admitted Spartan Day, Parent and Family Weekend, Open House). Support parents and family members during the academic school year, responding to emails/calls. Organize, edit and coordinate the parent and family portal, manage the newsletters and offer webinars for parent and family members. Update and maintain the parent and family department website pages, parent and family outreach and marketing, and the parent and family handbook. Support department staff to answer phone calls, respond to emails, and welcome guests who visit the department. Assists with training programs for undergraduate student staff to be properly oriented and integrated into the work of New Student and Family Programs as it relates to parents and families. Supervise student parent liaison and serve as work lead for student staff supporting parent/family programs during summer orientation. Knowledge, Skills & Abilities Ability to successfully plan and implement large scale events Knowledge of orientation planning processes and best practices Knowledge of parent/family needs and trends in higher education Ability to provide high quality customer service in a high demand environment Ability to work collaboratively with students, staff, faculty, and administrators Knowledge of student success strategies, specifically for first time frosh and their parent(s) and family members Ability to work collaboratively with a team of student and professional staff Skills in development of student learning outcomes and the assessment cycle Strong fiscal, administrative, and organizational skills. Excellent communication skills, both orally and in writing, including the ability to compose business correspondence, edit and use correct spelling, punctuation and grammar. Knowledge and ability to utilize various software applications such as Word, Excel, Google Drive, and Internet Explorer with high degree of accuracy and speed. Ability to maintain strict confidentiality at all times. Demonstrated knowledge of orientation program development and major campus program planning; working knowledge of other student services programs. Demonstrated ability to create programs that are responsive to a diverse and multicultural environment. Ability to work flexible hours. Some evening and weekend hours are required. Knowledge of crisis management and risk reduction strategies and appropriate responses. Ability to communicate with constituents in a professional and respectful manner Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related Three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Preferred Qualifications Master’s degree in Counseling, Higher Education, or Student Affairs. Experience with orientation programming. Experience working with parents and families in a higher education setting. Strong administrative skills. Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,025/month - $5,276/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: April 26, 2024 through May 12, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Apr 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 27, 2024
Job Summary Reporting to the Director, New Student and Family Programs, the Parent and Family Program Coordinator performs duties under general supervision and takes work lead direction from the Assistant Director, New Student and Family Programs. The incumbent will lead the coordination of orientation programs, with specific focus on parent and family member programming and resources that support student success and university affinity. This coordinator will provide support to the transition of first year students by leading the development of Parent/Family Orientation programs, Parent and Family Weekend, the SJSU Family Advisory Board and its committees and projects. The coordinator will also lead administrative components for the department including the development of an academic planner for students and parents/families, parent/family newsletters and parent portal, and parent and family webpages. Key Responsibilities Support programmatic efforts during Frosh and Transfer Orientation, including but not limited to set up, assisting with morning/debrief meetings, providing effective customer service to all participants, and facilitation of sessions. Assist with the assembly and creation of parent and family program materials (e.g., giveaways, daily schedule of events, handouts, evaluations, planners, promotional materials, etc.). Develop and facilitate Parent/Family Orientation sessions including programs that take place 45% concurrently with Frosh/Transfer Orientation as well as evening, off-site, and online programs, in collaboration with campus partners and the Family Advisory Board. Communicate with campus partners to confirm participation of guest speakers and panelists for Parent/Family Orientation sessions and any other parent and family programs. Lead parent/family programming during move in days/opening weekend, open house, yield events, and other programs as directed by the Program Director. Serve as direct point of contact for Family Advisory Board members, officers, and committee leads as directed by the AVP for Student Transition and Retention Services. Communicate with Family Advisory Board members to confirm participation at department events and meetings (i.e., Parent/Family Orientation sessions, Admitted Spartan Day, Parent and Family Weekend, Open House). Support parents and family members during the academic school year, responding to emails/calls. Organize, edit and coordinate the parent and family portal, manage the newsletters and offer webinars for parent and family members. Update and maintain the parent and family department website pages, parent and family outreach and marketing, and the parent and family handbook. Support department staff to answer phone calls, respond to emails, and welcome guests who visit the department. Assists with training programs for undergraduate student staff to be properly oriented and integrated into the work of New Student and Family Programs as it relates to parents and families. Supervise student parent liaison and serve as work lead for student staff supporting parent/family programs during summer orientation. Knowledge, Skills & Abilities Ability to successfully plan and implement large scale events Knowledge of orientation planning processes and best practices Knowledge of parent/family needs and trends in higher education Ability to provide high quality customer service in a high demand environment Ability to work collaboratively with students, staff, faculty, and administrators Knowledge of student success strategies, specifically for first time frosh and their parent(s) and family members Ability to work collaboratively with a team of student and professional staff Skills in development of student learning outcomes and the assessment cycle Strong fiscal, administrative, and organizational skills. Excellent communication skills, both orally and in writing, including the ability to compose business correspondence, edit and use correct spelling, punctuation and grammar. Knowledge and ability to utilize various software applications such as Word, Excel, Google Drive, and Internet Explorer with high degree of accuracy and speed. Ability to maintain strict confidentiality at all times. Demonstrated knowledge of orientation program development and major campus program planning; working knowledge of other student services programs. Demonstrated ability to create programs that are responsive to a diverse and multicultural environment. Ability to work flexible hours. Some evening and weekend hours are required. Knowledge of crisis management and risk reduction strategies and appropriate responses. Ability to communicate with constituents in a professional and respectful manner Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related Three years of progressively responsible professional student services work experience. A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling. Preferred Qualifications Master’s degree in Counseling, Higher Education, or Student Affairs. Experience with orientation programming. Experience working with parents and families in a higher education setting. Strong administrative skills. Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,025/month - $5,276/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: April 26, 2024 through May 12, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Apr 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information EXAM NUMBER Y5624D TYPE OF RECRUITMENT Open Competitive Job Opportunity FILING DATES March 28, 2024 , at 8:00 A.M., (PT) Until the needs of the services are met and is subject to closure without prior notice NO WITHHOLDS WILL NOT BE ACCEPTED FOR THIS EXAMINATION ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Coordinates the transfer of emergency patients to the most suitable County or non-County hospital. CLASSIFICATION STANDARDS : Positions allocable to this class work in the Medical Alert Center under the technical guidance of a Senior Emergency Patient Transfer Coordinator. These positions are characterized chiefly by their responsibility for acting in an emergency to expedite the movement of critical patients to suitable hospitals. Persons in this class receive telephoned requests from community hospitals for the transfer of emergency patients to a County or non-County hospital, evaluate the information and reported physical condition of the patients, determine which qualified facilities can receive the patients, may arrange for transportation, and coordinate the patients' transfer. Essential Job Functions Informs personnel of the referring hospital and the receiving hospital regarding arrangements made time plan and name of physicians, nurses or counterparts at opposite point. Performs data entry and utilizes computer to log calls, record information and decide if requests should be handled as routine, urgent, stat or critical. Receives telephone calls from community hospital requesting transfer of emergency or acute care patients to County or non-County hospitals. Evaluates patient's physical condition, medical needs, age, resources and location to decide on suitable placement. In case of major emergency or disaster, assists in deploying ambulance, triage teams and equipment; alerting area hospitals; and coordination the transport of victims. Arranges for transport by helicopter if warranted and for connecting ambulance services. Determines availability of bed in nearest County hospital capable of providing specialized care and confirms admission of patient or if unable to arrange for transfer to a County or non-County hospital, continues search until agreement is reached with other suitable hospital able to receive patient. Assists in determining appropriate mode of transportation and, if appropriate, arranges with Central Dispatch Office for properly equipped and staffed vehicle to transfer patient. Performs the patient’s verification of medical insurance. Requirements SELECTION REQUIREMENTS: Successful completion of at least one of the following programs/courses followed by two years of providing care to emergency or critical patients as a: 1) Registered Nurse, 2) Licensed Vocational Nurse, or 3) Military Corpsman, or 4) Paramedic. LICENSE : To compete in this examination process, applicants must have a valid State licensure as a Registered Nurse*, Licensed Vocational Nurse** or Paramedic*** - OR - have Military Corpsman experience, with a valid California Emergency Medical Technician (EMT) certificate at time of applying. Certificate/License Information: Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency as specified in the Selection Requirements. In order to qualify you must include a legible photocopy of your certificate/license to your application at the time of filing or within seven (7) calendar days of filing online or your application will be rejected. Required license(s) and/or certification(s) must be active and unrestricted, or your application will NOT be accepted. License and Certification Information *To compete in this examination process, applicants must have a license to practice as a Registered Nurse issued by the California Board of Registered Nursing -OR- have a license to practice as a Registered Nurse issued by a State Government Board of Registered Nursing, within the United States of America. **To compete in this examination process, applicants must have a license to practice as a Vocational Nurse issued by the State of California Department of Consumer Affairs, Board of Vocational Nursing -OR- have a license to practice as a Vocational Nurse issued by a State Government Board of Vocational Nursing, within the United States of America. ***To compete in this examination process, applicants must have a license to practice as a Paramedic issued by the State of California. PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following: Additional experience beyond the Selection Requirement. SPECIAL REQUIREMENT INFORMATION: ALL APPLICANTS MUST MEET THE REQUIREMENTS AT THE TIME OF FILING IN ORDER TO BE CONSIDERED FOR THIS EXAMINATION. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education and experience based upon application information and supplemental questionnaire weighted at 100%. Candidates must achieve a passing score of 70% higher on this examination in order to be added to the eligible register for this examination. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application using this website. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted. NOTE : If you are unable to attach required documents during application submission, you must email the documents to Yolanda Ramos at yramos@dhs.lacounty.gov within seven (7) calendar days of filing your application online. Please include your name, the exam title, and the exam number. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. For the foreseeable future, all notices will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add yramos@dhs.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile box, which saves a copy of all emailed notices. IMPORTANT NOTES : All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from Class Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD : All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, regency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. DEPARTMENT CONTACT: Yolanda Ramos, Exam Analyst yramos@dhs.lacounty.gov (213) 288-7000 ADA COORDINATOR PHONE: (323) 914-7111 TELETYPE PHONE: (800) 899-4099 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 For detailed information, please click here
Mar 28, 2024
Full Time
Position/Program Information EXAM NUMBER Y5624D TYPE OF RECRUITMENT Open Competitive Job Opportunity FILING DATES March 28, 2024 , at 8:00 A.M., (PT) Until the needs of the services are met and is subject to closure without prior notice NO WITHHOLDS WILL NOT BE ACCEPTED FOR THIS EXAMINATION ABOUT LOS ANGELES COUNTY DEPARTMENT OF HEALTH SERVICES: The Los Angeles County Department of Health Services (DHS) is the second largest municipal health system in the nation. Through its integrated system of 25 health centers and four hospitals - and expanded network of community partner clinics - DHS annually provides direct care for over 600,000 unique patients, employs over 23,000 staff, and has an annual budget of over $6.9 billion. For additional information regarding DHS please visit www.dhs.lacounty.gov . Through academic affiliations with the University of California, Los Angeles (UCLA), the University of Southern California (USC), and the Charles R. Drew University of Medicine and Sciences (CDU), DHS hospitals are training sites for physicians completing their Graduate Medical Education in nearly every medical specialty and subspecialty. In addition, to its direct clinical services, DHS also runs the Emergency Medical Services (EMS) Agency and the County's 911 emergency response system, as well as Housing for Health and the Office of Diversion and Re-entry, each with a critical role in connecting vulnerable populations, including those released from correctional and institutional settings to supportive housing. MISSION: To advance the health of our patients and our communities by providing extraordinary care. DEFINITION: Coordinates the transfer of emergency patients to the most suitable County or non-County hospital. CLASSIFICATION STANDARDS : Positions allocable to this class work in the Medical Alert Center under the technical guidance of a Senior Emergency Patient Transfer Coordinator. These positions are characterized chiefly by their responsibility for acting in an emergency to expedite the movement of critical patients to suitable hospitals. Persons in this class receive telephoned requests from community hospitals for the transfer of emergency patients to a County or non-County hospital, evaluate the information and reported physical condition of the patients, determine which qualified facilities can receive the patients, may arrange for transportation, and coordinate the patients' transfer. Essential Job Functions Informs personnel of the referring hospital and the receiving hospital regarding arrangements made time plan and name of physicians, nurses or counterparts at opposite point. Performs data entry and utilizes computer to log calls, record information and decide if requests should be handled as routine, urgent, stat or critical. Receives telephone calls from community hospital requesting transfer of emergency or acute care patients to County or non-County hospitals. Evaluates patient's physical condition, medical needs, age, resources and location to decide on suitable placement. In case of major emergency or disaster, assists in deploying ambulance, triage teams and equipment; alerting area hospitals; and coordination the transport of victims. Arranges for transport by helicopter if warranted and for connecting ambulance services. Determines availability of bed in nearest County hospital capable of providing specialized care and confirms admission of patient or if unable to arrange for transfer to a County or non-County hospital, continues search until agreement is reached with other suitable hospital able to receive patient. Assists in determining appropriate mode of transportation and, if appropriate, arranges with Central Dispatch Office for properly equipped and staffed vehicle to transfer patient. Performs the patient’s verification of medical insurance. Requirements SELECTION REQUIREMENTS: Successful completion of at least one of the following programs/courses followed by two years of providing care to emergency or critical patients as a: 1) Registered Nurse, 2) Licensed Vocational Nurse, or 3) Military Corpsman, or 4) Paramedic. LICENSE : To compete in this examination process, applicants must have a valid State licensure as a Registered Nurse*, Licensed Vocational Nurse** or Paramedic*** - OR - have Military Corpsman experience, with a valid California Emergency Medical Technician (EMT) certificate at time of applying. Certificate/License Information: Please ensure the Certification/License Section of the application is completed. Provide the title of the certificate, the number, date issued, date of expiration and the name of the issuing agency as specified in the Selection Requirements. In order to qualify you must include a legible photocopy of your certificate/license to your application at the time of filing or within seven (7) calendar days of filing online or your application will be rejected. Required license(s) and/or certification(s) must be active and unrestricted, or your application will NOT be accepted. License and Certification Information *To compete in this examination process, applicants must have a license to practice as a Registered Nurse issued by the California Board of Registered Nursing -OR- have a license to practice as a Registered Nurse issued by a State Government Board of Registered Nursing, within the United States of America. **To compete in this examination process, applicants must have a license to practice as a Vocational Nurse issued by the State of California Department of Consumer Affairs, Board of Vocational Nursing -OR- have a license to practice as a Vocational Nurse issued by a State Government Board of Vocational Nursing, within the United States of America. ***To compete in this examination process, applicants must have a license to practice as a Paramedic issued by the State of California. PHYSICAL CLASS II - Light: This class includes administrative and clerical positions requiring light physical effort that may include occasional light lifting to a 10-pound limit and some bending, stooping, or squatting. Considerable ambulation may be involved. SPECIAL REQUIREMENT INFORMATION: DESIRABLE QUALIFICATIONS: Additional credit will be given to applicants that possess the following: Additional experience beyond the Selection Requirement. SPECIAL REQUIREMENT INFORMATION: ALL APPLICANTS MUST MEET THE REQUIREMENTS AT THE TIME OF FILING IN ORDER TO BE CONSIDERED FOR THIS EXAMINATION. Additional Information EXAMINATION CONTENT: This examination will consist of an evaluation of education and experience based upon application information and supplemental questionnaire weighted at 100%. Candidates must achieve a passing score of 70% higher on this examination in order to be added to the eligible register for this examination. ELIGIBILITY INFORMATION: Applications will be processed on an "as-received" basis and those receiving a passing score will be promulgated to the eligible register accordingly. The names of candidates receiving a passing score in the examination will be added to the eligible register and will appear in the order of their score group for a period of twelve (12) months following the date of eligibility. No person may compete in this examination more than once every twelve (12) months. SPECIAL INFORMATION VACANCY INFORMATION: The resulting eligible register for this examination will be used to fill vacancies in the Department of Health Services (DHS) throughout Los Angeles County as they occur. AVAILABLE SHIFT : Appointees may be required to work any shift, including evenings, nights, weekends, and holidays. APPLICATION AND FILING INFORMATION: Applications must be filed online only. Applications submitted by U.S. mail, Fax, or in person will not be accepted. Apply online by clicking on the green " APPLY " button at the top right of this posting. You can also track the status of your application using this website. This examination will remain open until the needs of the service are met. Application filing may be suspended at any time with or without advance notice. Applications electronically received after 4:59 p.m., PT, on the last day of filing will not be accepted. NOTE : If you are unable to attach required documents during application submission, you must email the documents to Yolanda Ramos at yramos@dhs.lacounty.gov within seven (7) calendar days of filing your application online. Please include your name, the exam title, and the exam number. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on www.governmentjobs.com/careers/lacounty , you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. For the foreseeable future, all notices will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Please add yramos@dhs.lacounty.gov as well as noreply@governmentjobs.com, and info@governmentjobs.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Applicants have the ability to opt out of emails from LA County. If you unsubscribe, you will not receive any email notification for any examination for which you apply with Los Angeles County. Regardless of whether you choose to unsubscribe, you can always check for notifications by logging into governmentjobs.com and viewing your profile box, which saves a copy of all emailed notices. IMPORTANT NOTES : All information and documents provided by applicants is subject to verification. We may reject your application at any time during the examination and hiring process, including after appointment has been made. Falsification of any information may result in disqualification or rescission of appointment. Utilizing VERBIAGE from Class Specification and/or Selection Requirements serving as your description of duties WILL NOT be sufficient to demonstrate that you meet the requirements. Comments such as "See Résumé" or referencing other unsolicited materials/documents will not be considered as a response; in doing so, your application will be rejected . Fill out your application completely. The acceptance of your application depends on whether you have clearly shown that you meet the Requirements. Fill out your application completely and correctly to receive full credit for any relevant education, training, and experience in the spaces provided so we can evaluate your qualifications for the position. Please do not group your experience. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week and description of work performed. If your application is incomplete, it will be rejected. SOCIAL SECURITY NUMBER : Please include your Social Security Number for record control purposes. Federal law requires that all employed persons have a Social Security Number. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES: For candidates who may not have regular access to a computer or the internet, applications can be completed on computers at public libraries throughout Los Angeles County. NO SHARING OF USER ID, E-MAIL, AND PASSWORD : All applicants must file their application using their own user ID and password. Using a family member's or friend's user ID and password may erase a candidate's original application record. FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, regency of the offense(s), and age at the time of the offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. Anti-Racism, Diversity, and Inclusion (ARDI): The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. DEPARTMENT CONTACT: Yolanda Ramos, Exam Analyst yramos@dhs.lacounty.gov (213) 288-7000 ADA COORDINATOR PHONE: (323) 914-7111 TELETYPE PHONE: (800) 899-4099 CALIFORNIA RELAY SERVICES PHONE: (800) 735-2922 For detailed information, please click here
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Associate Director of Financial Aid Operations and Technology, the Financial Aid Operations Coordinator supports the successful implementation of student financial aid program services. Under general supervision, the coordinator will provide courteous and accurate customer service to all prospective students, university constituents, and campus community. The Financial Aid Operations Coordinator is primarily responsible for coordinating a variety of interrelated workflow processes to ensure the timely receipt, coding, referral and processing of financial aid documents related to the Financial Aid application and awarding process for all San Jose State University applicants. The Financial Aid Operations Coordinator coordinates, implements, and maintains clerical, administrative and customer support functions for all aspects of the Financial Aid services document management. The incumbent will also provide assistance to students and families in completing the financial aid process. Key Responsibilities Provides excellent customer service; primarily through heavy telephone contact, e-mail, appropriate follow up, and assists students at the front counter Maintains general knowledge of all federal and state Financial Aid programs including grants, loans and work study with ability to explain the process Participate at on-campus yield events explaining the financial aid process to perspective San Jose State University students Interprets program criteria and office practices to be able to work effectively with student applicants Performs intake of and is responsible for all aspects of required financial aid documents Coordinates document receipting and data/workflow processing Analyzes data for input into OnBase indexing software Coordinates the compilation, tracking, and timely receipt of all documents required to process applications for the financial aid verification and awarding process Completes and maintains student application status, and document verification/editing via computerized system Create and maintain the office social media presence on campus Ensures completeness, accuracy, and timeliness of production functions within area of responsibility Knowledge, Skills & Abilities Knowledge of University methods, procedures and practices Ability to compose and appropriately format correspondence and reports Excellent oral and written communication skills Excellent customer service and public relations skills Ability to keep current on various Enrollment and Financial Aid and Scholarship Office Service information, policies, and procedures, and recall, access, and interpret wide range of information to address customer’s questions and service needs Ability to engage in effective interpersonal communications, and to direct, inform, instruct, guide, and assist visitors/callers appropriately Knowledge of databases and software applications such as: word processing, spreadsheet, web browser, File Maker Pro, or comparable databases Working knowledge of budget policies and procedures Ability to formulate daily and weekly reports for both internal and external use Ability to coordinate and prioritize multiple tasks for a variety of policies and procedures where specific guidelines may not exist Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough, and creative solutions Ability to handle multiple work priorities, organize and plan work and projects Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Knowledge of all federal and state Financial Aid programs including grants, loans and work study with ability to explain processes Ability to build and maintain relationships for work responsibilities and customer service Must maintain basic knowledge to explain information to students Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature Required Qualifications Completion of a high school program, technical/vocational program, or their equivalents Two (2) years of related office work experience or a combination of education and experience which demonstrates the ability to perform the essential functions of the position Preferred Qualifications Experience providing customer service in a records environment Experience with Microsoft Office Software Excellent written communication skills Compensation Classification: Administrative Support Coordinator I Anticipated Hiring Range: $3,680/month CSU Salary Range: $3,680/month - $5,783/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 26, 2024 through April 9, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 27, 2024
Job Summary Reporting to the Associate Director of Financial Aid Operations and Technology, the Financial Aid Operations Coordinator supports the successful implementation of student financial aid program services. Under general supervision, the coordinator will provide courteous and accurate customer service to all prospective students, university constituents, and campus community. The Financial Aid Operations Coordinator is primarily responsible for coordinating a variety of interrelated workflow processes to ensure the timely receipt, coding, referral and processing of financial aid documents related to the Financial Aid application and awarding process for all San Jose State University applicants. The Financial Aid Operations Coordinator coordinates, implements, and maintains clerical, administrative and customer support functions for all aspects of the Financial Aid services document management. The incumbent will also provide assistance to students and families in completing the financial aid process. Key Responsibilities Provides excellent customer service; primarily through heavy telephone contact, e-mail, appropriate follow up, and assists students at the front counter Maintains general knowledge of all federal and state Financial Aid programs including grants, loans and work study with ability to explain the process Participate at on-campus yield events explaining the financial aid process to perspective San Jose State University students Interprets program criteria and office practices to be able to work effectively with student applicants Performs intake of and is responsible for all aspects of required financial aid documents Coordinates document receipting and data/workflow processing Analyzes data for input into OnBase indexing software Coordinates the compilation, tracking, and timely receipt of all documents required to process applications for the financial aid verification and awarding process Completes and maintains student application status, and document verification/editing via computerized system Create and maintain the office social media presence on campus Ensures completeness, accuracy, and timeliness of production functions within area of responsibility Knowledge, Skills & Abilities Knowledge of University methods, procedures and practices Ability to compose and appropriately format correspondence and reports Excellent oral and written communication skills Excellent customer service and public relations skills Ability to keep current on various Enrollment and Financial Aid and Scholarship Office Service information, policies, and procedures, and recall, access, and interpret wide range of information to address customer’s questions and service needs Ability to engage in effective interpersonal communications, and to direct, inform, instruct, guide, and assist visitors/callers appropriately Knowledge of databases and software applications such as: word processing, spreadsheet, web browser, File Maker Pro, or comparable databases Working knowledge of budget policies and procedures Ability to formulate daily and weekly reports for both internal and external use Ability to coordinate and prioritize multiple tasks for a variety of policies and procedures where specific guidelines may not exist Ability to apply independent judgment, discretion, and initiative to address problems and develop practical, thorough, and creative solutions Ability to handle multiple work priorities, organize and plan work and projects Ability to maintain confidentiality and appropriately handle sensitive communications with employees and external agencies Knowledge of all federal and state Financial Aid programs including grants, loans and work study with ability to explain processes Ability to build and maintain relationships for work responsibilities and customer service Must maintain basic knowledge to explain information to students Ability to handle effectively a broader range of interpersonal contacts, including those at a higher level and those sensitive in nature Required Qualifications Completion of a high school program, technical/vocational program, or their equivalents Two (2) years of related office work experience or a combination of education and experience which demonstrates the ability to perform the essential functions of the position Preferred Qualifications Experience providing customer service in a records environment Experience with Microsoft Office Software Excellent written communication skills Compensation Classification: Administrative Support Coordinator I Anticipated Hiring Range: $3,680/month CSU Salary Range: $3,680/month - $5,783/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: March 26, 2024 through April 9, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the head football coach and a dotted line to the Managing Director of SARC, the Coordinator of Academic Development performs duties under general supervision and takes work lead direction from the Senior Associate AD for Football Operations and the Managing Director of SARC to achieve specified outcomes. The Coordinator of Academic Development will liaise with coaches and support staff related to cohesive tutoring, peer mentoring, and academic support programs for student-athletes by utilizing technology and strengthening connections/relationships with the SARC team. The Coordinator will ensure that student-athletes on academic probation, IEP, and/or engaged in academic support have their learning needs met throughout the academic year by connecting student-athletes to the services provided by the SARC team. The Coordinator will collaborate with SARC to ensure effective communication occurs and is consistent with graduation, eligibility, and APR tracking. Further, this position coordinates student success programming, specifically related to initial arrival to campus, and prepares various reports to be easily and quickly understood and analyzes data for coaches in collaboration with the Managing Director of SARC. This position will aid in the student-athlete recruitment process, which requires a high level of skill in customer service, presentations, marketing of SJSU, and creating a team-oriented environment for students and their families. Key Responsibilities Academic High-Risk Management - IEP, Probation, Recovery Academic Support Coordination Student-Athlete Onboarding Recruiting Knowledge, Skills & Abilities Ability to acquire knowledge of organizational procedures and activities of the Department of Intercollegiate Athletics and the campus as a whole Ability to analyze data accurately and adopt effective course of action Demonstrated ability for clear written and oral communication Knowledge of NCAA legislation, rules, and regulations, mainly as they apply to academic support Demonstrated ability to create student development and study skill programming Demonstrated ability to develop and deliver appropriate learning support strategies Ability to work as a team collaboratively General working knowledge of the principles, practices, and trends of Division I higher education and academic support Demonstrated ability to create programs that are responsive to a diverse and multicultural environment Knowledge of the principles of individual and group behavior; General knowledge of individual counseling techniques Demonstrated ability to organize and evaluate academic plans Knowledge and understanding of the various technology platforms used in the University's online, technology-based learning environments Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling Three years of progressively responsible professional student services work experience Preferred Qualifications Master’s degree and/or teaching credential Experience with IEP implementation Experience participating in recruitment of student-athletes 1 year of experience in academic support in a university with NCAA D-I student-athletes Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,025/month - $5,356/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: January 25, 2024 through February 7, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jan 25 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Job Summary Reporting to the head football coach and a dotted line to the Managing Director of SARC, the Coordinator of Academic Development performs duties under general supervision and takes work lead direction from the Senior Associate AD for Football Operations and the Managing Director of SARC to achieve specified outcomes. The Coordinator of Academic Development will liaise with coaches and support staff related to cohesive tutoring, peer mentoring, and academic support programs for student-athletes by utilizing technology and strengthening connections/relationships with the SARC team. The Coordinator will ensure that student-athletes on academic probation, IEP, and/or engaged in academic support have their learning needs met throughout the academic year by connecting student-athletes to the services provided by the SARC team. The Coordinator will collaborate with SARC to ensure effective communication occurs and is consistent with graduation, eligibility, and APR tracking. Further, this position coordinates student success programming, specifically related to initial arrival to campus, and prepares various reports to be easily and quickly understood and analyzes data for coaches in collaboration with the Managing Director of SARC. This position will aid in the student-athlete recruitment process, which requires a high level of skill in customer service, presentations, marketing of SJSU, and creating a team-oriented environment for students and their families. Key Responsibilities Academic High-Risk Management - IEP, Probation, Recovery Academic Support Coordination Student-Athlete Onboarding Recruiting Knowledge, Skills & Abilities Ability to acquire knowledge of organizational procedures and activities of the Department of Intercollegiate Athletics and the campus as a whole Ability to analyze data accurately and adopt effective course of action Demonstrated ability for clear written and oral communication Knowledge of NCAA legislation, rules, and regulations, mainly as they apply to academic support Demonstrated ability to create student development and study skill programming Demonstrated ability to develop and deliver appropriate learning support strategies Ability to work as a team collaboratively General working knowledge of the principles, practices, and trends of Division I higher education and academic support Demonstrated ability to create programs that are responsive to a diverse and multicultural environment Knowledge of the principles of individual and group behavior; General knowledge of individual counseling techniques Demonstrated ability to organize and evaluate academic plans Knowledge and understanding of the various technology platforms used in the University's online, technology-based learning environments Required Qualifications Equivalent to graduation from a four-year college or university in a related field, including or supplemented by upper division or graduate coursework in counseling techniques, interviewing, and conflict resolution where such are job-related A master’s degree in Counseling, Clinical Psychology, Social Work, or a directly related field may be substituted for one year of experience. A doctorate degree and the appropriate internship or clinical training in counseling or guidance may be substituted for the three years of experience for positions with a major responsibility for professional career or personal counseling Three years of progressively responsible professional student services work experience Preferred Qualifications Master’s degree and/or teaching credential Experience with IEP implementation Experience participating in recruitment of student-athletes 1 year of experience in academic support in a university with NCAA D-I student-athletes Compensation Classification: Student Services Professional III Anticipated Hiring Range: $5,025/month - $5,356/month CSU Salary Range: $5,025/month - $7,159/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: January 25, 2024 through February 7, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: Jan 25 2024 Pacific Standard Time Applications close: Closing Date/Time: