SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Student Services Systems Specialist Job Category: CSEA Job Opening Date: April 23, 2024 Job Closing Date: May 14, 2024 Location: Saddleback College Work Location: Mission Viejo, CA Department: Admissions and Records Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: Monday - Thursday 9:00 am - 6:00 pm and Friday 8:00 am - 5:00 pm Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Starting salary at $5,526 to $6,102 per month Required Documents: Required: Resume. Optional: Cover Letter Job Description: C.S.E.A. Classified Bargaining Unit Salary Range 126 Application materials must be received by 11:59 pm 05/13/2024 Required Document: Resume. Applications missing the required document will not be considered. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under direction from assigned supervisor or manager, performs technical support duties pertaining to the development and utilization of the Enterprise Resource Program (ERP) and Student Information (SIS) systems that serve Student Services functions. Serves as an advanced module user and the primary liaison with Information Technology and vendors to implement new systems and to resolve issues. DISTINGUISHING CHARACTERISTICS This is a journey-level classification that provides system application, testing, and reporting activities. Incumbents exercise discretion and independent judgment in performing the full range of assignments. Successful performance of the work requires knowledge of database applications and basic knowledge of the District's information systems infrastructure. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Serves as the departmental ERP/SIS technical specialist; assists with planning, and implementing technology and automated processes that support departmental programs delivery, compliance, enrollment, and student success; acts as the primary contact person for departmental staff for technical assistance with computerized systems, including testing, training, troubleshooting, and problem resolution; may input and/or modify data in restricted access areas of the module(s). Performs activities related to data updates and ERP/SIS system rollouts, upgrades, and workflows; reviews ERP/SIS documentation in preparation for rollouts and upgrades; participates with end users and IT in implementing and testing ERP/SIS rollouts, upgrades, and workflows; creates end-user documentation including training materials and job aids; provides training on systems processes and procedures; may update departmental web page content. Participates in the development and implementation of new programs, policies, procedures, methods, and business processes; collects data and recommends processes to improve services. In conjunction with IT staff, tests system patches and modifications; reports tests results; liaisons with IT staff and vendors as needed to correct issues; documents data and system issues and resolutions and maintains related records. Provides recommendations for data security and monitors for fraud; reviews error lists and makes data corrections. Conducts activities associated with the annual system set-up; maintains processes for data importing, data integrity, and application management. Ensures successful storage and retrieval of data; monitors and maintains data integrity of tables, fields, reports, and related systems; tests applications to ensure accuracy of data; works with College/District IT to correct data issues. Develops and performs SQL queries and commands to extract data; utilizes applications to import/export data; maintains proper data backup and storage procedures. Develops and runs system reports and documents for a variety of departmental needs, activities, and reporting requirements; works with IT staff to develop and maintain reports based on department needs; reviews data/reports for accuracy; creates and maintains databases; assists with audits. Serves as a technical resource regarding the assigned system module(s); assists staff who have access to module information with technical system questions or problems. May prepare work orders of a technical nature as necessary; updates records of equipment usage and location; may participate in the ordering, inventorying, and maintaining of supplies and equipment. May perform specialized technical administrative duties pertaining to the business operations of the assigned department; attends and participates in a variety of meetings, trainings, workshops, committees, events, and conferences; maintains compliance with mandatory trainings and certifications as directed by supervisor; maintains current knowledge and stays up to date on requirements and changes related to area of assignment. Provides functional and technical work direction to lower-level staff, temporary employees, and student workers; participates in the selection of new staff; trains new and existing staff as assigned; prioritizes and coordinates work assignments; monitors and reviews activities to ensure that work is completed in a timely and accurate manner. Operates a variety of office equipment and machines; learns to use new technology as necessary to perform duties. Establishes and maintains cooperative working relationships with students, staff, and faculty, as well as various outside groups to ensure efficient, effective, and correct implementation of departmental objectives. Maintains departmental area(s) in a safe, clean, and orderly environment; assures compliance with established safety procedures and regulations; refers unresolved problems to supervisor. Prepares, completes, and maintains a variety of correspondence, records, documents, forms, and reports; disseminates information as appropriate; verifies and reviews documents and reports for completeness, accuracy, and conformance with established regulations and procedures; independently responds to various inquiries and correspondence. Abides by all confidentiality practices required by District, College, state, and federal policies, laws, rules, and regulations. May perform the duties of lower-level departmental classifications, as needed. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time to successfully perform the assigned duties. Knowledge of: Principles, practices, and technologies of operating systems. Principles and practices used in business processes and ERP/SIS systems associated with student services programs. Principles of database design and data management and reporting. Data systems concepts and structures. Data management, data extraction, and relational databases. Various software packages, databases, and applications used in a Student Services Office. Principles and practices of research, data collection, and report preparation. Philosophy, operational characteristics, services, activities, goals, and objectives of the assigned area; eligibility requirements; specialized functions, activities, operations, rules, regulations, requirements, and restrictions related to the assigned area; terminology, techniques, equipment, materials, principles, theories, practices, and procedures related to the assigned area. Work organization and current office practices, procedures, terminology, methods, and equipment, including computer hardware and peripherals, devices, and applications; principles and procedures of business letter writing. Principles and techniques used in providing a high level of customer service. Techniques to facilitate effective interaction with people on an individual or group basis; interpersonal skills using tact, patience, and courtesy. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary; public speaking and presentation skills. Pertinent Federal, State, and local codes, laws, and regulations; including FERPA; confidentiality requirements when dealing with personal and sensitive student information. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds; institutional and community resources available to assist a diverse student population; needs of students with disabilities or requiring special services. Principles, practices, requirements, and procedures of data and records management. Occupational hazards, health, and standard safety policies and procedures. Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. District and College organization, services, programs, operations, policies, and objectives. Ability to: Review and implement software packages and database applications related to departmental objectives. Perform technical tasks within defined deadlines. Apply critical thinking skills. Communicate with others to identify and translate information needs into system requirements. Assist end users on a wide variety of system issues and make and implement sound recommendations. Develop procedural documentation and train end users. Conduct research and present technical information and data in an effective manner; design, create, and run reports. Validate systems functionality. Perform the duties of lower-level classifications within the assigned department, as necessary. Research regulatory information and resolve questions. Perform arithmetic calculations and reconcile data; perform statistical computations. Access, enter, import, and export data into a variety of applications and software. Develop and implement data queries. Read, understand, and apply information from technical materials. Impart technical and detailed information to non-technical individuals or groups. Demonstrate sound judgment and interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; respond appropriately to requests and inquiries; effectively present information in person, electronically, or on the telephone to students, staff, or the public; provide excellent customer service. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively; conduct presentations, as necessary. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Exercise good judgment, discretion, tact, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Operate and troubleshoot office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, interpret, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Assess situations, analyze problems, identify alternative solutions, project consequences of proposed actions, and adopt effective courses of action. Maintain the cleanliness, sanitation, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Effectively utilize technology and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Maintain an adequate inventory of materials and equipment. Provide training, functional and technical work direction, and guidance to assigned staff and student workers. Assist others in locating appropriate resources; provide assistance to others in matters related to assigned area. Participate in trainings, conferences, and meetings on-site and off-site as required. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work evening/weekend shifts as required. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: An Associate's degree from an accredited institution. Bachelor's Degree in business, information systems, or related field preferred. Experience: Three years of experience working in a Student Services office (preferably within the assigned department) within a higher education environment that includes performing specialized technical work and advanced use of a data management system. OR Two years of increasingly responsible application systems experience including the use and troubleshooting of ERP applications and supporting data reporting functions, preferably in a higher education student services environment. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
Apr 24, 2024
Full Time
Title: Student Services Systems Specialist Job Category: CSEA Job Opening Date: April 23, 2024 Job Closing Date: May 14, 2024 Location: Saddleback College Work Location: Mission Viejo, CA Department: Admissions and Records Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: Monday - Thursday 9:00 am - 6:00 pm and Friday 8:00 am - 5:00 pm Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Starting salary at $5,526 to $6,102 per month Required Documents: Required: Resume. Optional: Cover Letter Job Description: C.S.E.A. Classified Bargaining Unit Salary Range 126 Application materials must be received by 11:59 pm 05/13/2024 Required Document: Resume. Applications missing the required document will not be considered. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under direction from assigned supervisor or manager, performs technical support duties pertaining to the development and utilization of the Enterprise Resource Program (ERP) and Student Information (SIS) systems that serve Student Services functions. Serves as an advanced module user and the primary liaison with Information Technology and vendors to implement new systems and to resolve issues. DISTINGUISHING CHARACTERISTICS This is a journey-level classification that provides system application, testing, and reporting activities. Incumbents exercise discretion and independent judgment in performing the full range of assignments. Successful performance of the work requires knowledge of database applications and basic knowledge of the District's information systems infrastructure. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Serves as the departmental ERP/SIS technical specialist; assists with planning, and implementing technology and automated processes that support departmental programs delivery, compliance, enrollment, and student success; acts as the primary contact person for departmental staff for technical assistance with computerized systems, including testing, training, troubleshooting, and problem resolution; may input and/or modify data in restricted access areas of the module(s). Performs activities related to data updates and ERP/SIS system rollouts, upgrades, and workflows; reviews ERP/SIS documentation in preparation for rollouts and upgrades; participates with end users and IT in implementing and testing ERP/SIS rollouts, upgrades, and workflows; creates end-user documentation including training materials and job aids; provides training on systems processes and procedures; may update departmental web page content. Participates in the development and implementation of new programs, policies, procedures, methods, and business processes; collects data and recommends processes to improve services. In conjunction with IT staff, tests system patches and modifications; reports tests results; liaisons with IT staff and vendors as needed to correct issues; documents data and system issues and resolutions and maintains related records. Provides recommendations for data security and monitors for fraud; reviews error lists and makes data corrections. Conducts activities associated with the annual system set-up; maintains processes for data importing, data integrity, and application management. Ensures successful storage and retrieval of data; monitors and maintains data integrity of tables, fields, reports, and related systems; tests applications to ensure accuracy of data; works with College/District IT to correct data issues. Develops and performs SQL queries and commands to extract data; utilizes applications to import/export data; maintains proper data backup and storage procedures. Develops and runs system reports and documents for a variety of departmental needs, activities, and reporting requirements; works with IT staff to develop and maintain reports based on department needs; reviews data/reports for accuracy; creates and maintains databases; assists with audits. Serves as a technical resource regarding the assigned system module(s); assists staff who have access to module information with technical system questions or problems. May prepare work orders of a technical nature as necessary; updates records of equipment usage and location; may participate in the ordering, inventorying, and maintaining of supplies and equipment. May perform specialized technical administrative duties pertaining to the business operations of the assigned department; attends and participates in a variety of meetings, trainings, workshops, committees, events, and conferences; maintains compliance with mandatory trainings and certifications as directed by supervisor; maintains current knowledge and stays up to date on requirements and changes related to area of assignment. Provides functional and technical work direction to lower-level staff, temporary employees, and student workers; participates in the selection of new staff; trains new and existing staff as assigned; prioritizes and coordinates work assignments; monitors and reviews activities to ensure that work is completed in a timely and accurate manner. Operates a variety of office equipment and machines; learns to use new technology as necessary to perform duties. Establishes and maintains cooperative working relationships with students, staff, and faculty, as well as various outside groups to ensure efficient, effective, and correct implementation of departmental objectives. Maintains departmental area(s) in a safe, clean, and orderly environment; assures compliance with established safety procedures and regulations; refers unresolved problems to supervisor. Prepares, completes, and maintains a variety of correspondence, records, documents, forms, and reports; disseminates information as appropriate; verifies and reviews documents and reports for completeness, accuracy, and conformance with established regulations and procedures; independently responds to various inquiries and correspondence. Abides by all confidentiality practices required by District, College, state, and federal policies, laws, rules, and regulations. May perform the duties of lower-level departmental classifications, as needed. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time to successfully perform the assigned duties. Knowledge of: Principles, practices, and technologies of operating systems. Principles and practices used in business processes and ERP/SIS systems associated with student services programs. Principles of database design and data management and reporting. Data systems concepts and structures. Data management, data extraction, and relational databases. Various software packages, databases, and applications used in a Student Services Office. Principles and practices of research, data collection, and report preparation. Philosophy, operational characteristics, services, activities, goals, and objectives of the assigned area; eligibility requirements; specialized functions, activities, operations, rules, regulations, requirements, and restrictions related to the assigned area; terminology, techniques, equipment, materials, principles, theories, practices, and procedures related to the assigned area. Work organization and current office practices, procedures, terminology, methods, and equipment, including computer hardware and peripherals, devices, and applications; principles and procedures of business letter writing. Principles and techniques used in providing a high level of customer service. Techniques to facilitate effective interaction with people on an individual or group basis; interpersonal skills using tact, patience, and courtesy. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary; public speaking and presentation skills. Pertinent Federal, State, and local codes, laws, and regulations; including FERPA; confidentiality requirements when dealing with personal and sensitive student information. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds; institutional and community resources available to assist a diverse student population; needs of students with disabilities or requiring special services. Principles, practices, requirements, and procedures of data and records management. Occupational hazards, health, and standard safety policies and procedures. Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. District and College organization, services, programs, operations, policies, and objectives. Ability to: Review and implement software packages and database applications related to departmental objectives. Perform technical tasks within defined deadlines. Apply critical thinking skills. Communicate with others to identify and translate information needs into system requirements. Assist end users on a wide variety of system issues and make and implement sound recommendations. Develop procedural documentation and train end users. Conduct research and present technical information and data in an effective manner; design, create, and run reports. Validate systems functionality. Perform the duties of lower-level classifications within the assigned department, as necessary. Research regulatory information and resolve questions. Perform arithmetic calculations and reconcile data; perform statistical computations. Access, enter, import, and export data into a variety of applications and software. Develop and implement data queries. Read, understand, and apply information from technical materials. Impart technical and detailed information to non-technical individuals or groups. Demonstrate sound judgment and interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; respond appropriately to requests and inquiries; effectively present information in person, electronically, or on the telephone to students, staff, or the public; provide excellent customer service. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively; conduct presentations, as necessary. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Exercise good judgment, discretion, tact, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Operate and troubleshoot office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, interpret, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Assess situations, analyze problems, identify alternative solutions, project consequences of proposed actions, and adopt effective courses of action. Maintain the cleanliness, sanitation, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Effectively utilize technology and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Maintain an adequate inventory of materials and equipment. Provide training, functional and technical work direction, and guidance to assigned staff and student workers. Assist others in locating appropriate resources; provide assistance to others in matters related to assigned area. Participate in trainings, conferences, and meetings on-site and off-site as required. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work evening/weekend shifts as required. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: An Associate's degree from an accredited institution. Bachelor's Degree in business, information systems, or related field preferred. Experience: Three years of experience working in a Student Services office (preferably within the assigned department) within a higher education environment that includes performing specialized technical work and advanced use of a data management system. OR Two years of increasingly responsible application systems experience including the use and troubleshooting of ERP applications and supporting data reporting functions, preferably in a higher education student services environment. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE DEPARTMENT: The Alameda County Probation Department is an essential element of the County’s system of public protection and human services. The Department’s role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. THE POSITION: Under general supervision, assists in planning, configuring, installing, troubleshooting and supporting agency/departmental Local Area Networks (LANs), Wide Area Networks (WANs) and other computer systems and related equipment; provides consultation to departmental support staff and management on hardware and software issues; and performs related duties as required. DISTINGUISHING FEATURES This is the journey-level class in a series that includes this class and that of Technology Support Analyst. Incumbents in this class provide support for department computer users and management in three areas: network/system administration, database administration and web design/development. Positions in the Information Systems Specialist - Technical Support Analyst series possess broad information technology knowledge and are capable of performing most information technology activities within their department. Positions in the Information Systems Specialist class are distinguished from the next higher class of Technical Support Analyst in that incumbents of the latter class have broad operational responsibility for a major departmental computer program or activity and may have lead responsibility with respect to Information Systems Specialist positions. The classes in the Information Systems Specialist - Technical Support Analyst series are not flexibly staffed. The Information Systems Specialist class is further distinguished from the next-lower class of Information Systems Technician II in that incumbents in the latter class perform routine maintenance, installation and troubleshooting of departmental computer systems. Positions in the Information Systems Specialist - Technical Support Analyst series differ from the more specialized Information Systems Analyst class in that the latter works primarily on complex information systems design and administration activities such as software systems analysis, design, and coding. Positions in the Information Systems Specialist - Technical Support Analyst series differ from the more specialized Information Network Analyst class in that the latter works primarily on complex network design and administration activities such as designing, configuring, and installing a department’s network infrastructure. MINIMUM QUALIFICATIONS The equivalent of one year of full-time experience in developing and maintaining information technology systems including LAN/WAN systems. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Modern computer technology to develop, administer and maintain computers and network systems. • Information technology concepts. • Methodologies for analyzing systems, procedures and workflow. • Office software applications. • Functions and capabilities of database systems. • World Wide Web technology. • Network infrastructure technology. Ability to: • Function as system administrator. • Maintain existing office software applications. • Make effective decisions. • Plan and organize. • Identify and correct problems with computers and related equipment. • Analyze problems related to database design, system interactions and cross platform issues. • Prepare and maintain documentation, records and logs. • Communicate effectively both orally and in writing. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion TO APPLY: Please contact Lauren Allison at (510) 268-7980 or lallison@acgov.org to apply. You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
Mar 05, 2024
Full Time
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE DEPARTMENT: The Alameda County Probation Department is an essential element of the County’s system of public protection and human services. The Department’s role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. THE POSITION: Under general supervision, assists in planning, configuring, installing, troubleshooting and supporting agency/departmental Local Area Networks (LANs), Wide Area Networks (WANs) and other computer systems and related equipment; provides consultation to departmental support staff and management on hardware and software issues; and performs related duties as required. DISTINGUISHING FEATURES This is the journey-level class in a series that includes this class and that of Technology Support Analyst. Incumbents in this class provide support for department computer users and management in three areas: network/system administration, database administration and web design/development. Positions in the Information Systems Specialist - Technical Support Analyst series possess broad information technology knowledge and are capable of performing most information technology activities within their department. Positions in the Information Systems Specialist class are distinguished from the next higher class of Technical Support Analyst in that incumbents of the latter class have broad operational responsibility for a major departmental computer program or activity and may have lead responsibility with respect to Information Systems Specialist positions. The classes in the Information Systems Specialist - Technical Support Analyst series are not flexibly staffed. The Information Systems Specialist class is further distinguished from the next-lower class of Information Systems Technician II in that incumbents in the latter class perform routine maintenance, installation and troubleshooting of departmental computer systems. Positions in the Information Systems Specialist - Technical Support Analyst series differ from the more specialized Information Systems Analyst class in that the latter works primarily on complex information systems design and administration activities such as software systems analysis, design, and coding. Positions in the Information Systems Specialist - Technical Support Analyst series differ from the more specialized Information Network Analyst class in that the latter works primarily on complex network design and administration activities such as designing, configuring, and installing a department’s network infrastructure. MINIMUM QUALIFICATIONS The equivalent of one year of full-time experience in developing and maintaining information technology systems including LAN/WAN systems. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Modern computer technology to develop, administer and maintain computers and network systems. • Information technology concepts. • Methodologies for analyzing systems, procedures and workflow. • Office software applications. • Functions and capabilities of database systems. • World Wide Web technology. • Network infrastructure technology. Ability to: • Function as system administrator. • Maintain existing office software applications. • Make effective decisions. • Plan and organize. • Identify and correct problems with computers and related equipment. • Analyze problems related to database design, system interactions and cross platform issues. • Prepare and maintain documentation, records and logs. • Communicate effectively both orally and in writing. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion TO APPLY: Please contact Lauren Allison at (510) 268-7980 or lallison@acgov.org to apply. You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
Introduction The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) TYPICAL DUTIES Performs technical duties in the development, implementation, operation and maintenance of the County's geographic information systems for an assigned department; compiles, stores, inventories and analyzes data. Designs, develops and assembles cartographic quality maps for use by County departments or sale to the public; scans existing maps, archives and aerial photographs; edits digital photos for better visual clarity. Researches and compiles data from County records and other sources including legal descriptions, surveys, and land/right-of-way/topography maps, roads, development plans, and related geographical instruments; interprets various documents including surveys and plats and to make parcel boundary line determinations using accepted principles and practices. Analyzes collected data for entry into base layers; ensures the integrity, quality and accuracy of information and data; conducts on-site inspections to identify and verify locations, markers and monuments. Creates and edits existing or new coverages; plots and assembles data into geographic information systems base coverages for each section. Sets up, operates and troubleshoots minor problems on the full range of geographic information systems input and output devices. MINIMUM QUALIFICATIONS EITHER PATTERN I Experience : One year as a Geographic Information Systems Specialist I in San Joaquin County. OR PATTERN II Education : Completion of 60 semester (or 90 quarter) units at an accredited college with major course work in computer science, information systems, economics, engineering, architecture, environmental science, mathematics, business administration or a related field including at least 24 units in computer science. Experience : Two years of increasingly responsible experience providing technical support in a geographic information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all of part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Two additional years of qualifying experience may substitute for the above-required education on a year-for-year basis. Special Requirement : Applicants for positions in this class may be required to demonstrate proficiency in operating and configuring geographic information systems computer hardware, software, and/or peripheral equipment. KNOWLEDGE Operations, services and activities of geographic information systems programs; personal computer hardware and software components; mathematical principles; drawing and drafting methods and techniques; operational characteristics of geographic information systems specialized hardware and software; methods and techniques of developing maps and charts from multiple layers of data; methods and techniques of assembling and compiling data; topographic and geographic concepts; principles and practices of customer service; principles and practices of record keeping; modern office procedures, methods and equipment. ABILITY Provide technical level support to geographic information systems programs; compile and analyze geographic information systems data; operate the full range of geographic information system hardware and software; read and interpret maps and data; read and interpret legal property descriptions and survey records; verify and edit existing data coverages; scan maps and photographs; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of data entry devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving ; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittals will not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be submitted online to the Human Resources Division before the submission deadline. Resumes and paper applications will not be accepted in lieu of an online application. ( The County assumes no responsibility for online applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Mar 28, 2024
Full Time
Introduction The following incentives and bonuses may be available for eligible new hires . Incentives and bonuses are subject to approval by Human Resources: Vacation Accrual Rate : San Joaquin County vacation accrual rate consistent with the candidate's total years of public service. Sick Leave : Candidates leaving other employment may receive credit for actual non-reimbursable sick leave hours (up to 160 hours) from their last agency. Hours shall be subject to San Joaquin County's minimum sick leave cash out provisions. New Hire Retention Bonus : $2,000 upon completion of first year equivalent employment (2,080 hours) $1,000 upon completion of third year equivalent employment (6,240 hours) $3,000 upon completion of sixth year equivalent employment (12,480 hours) TYPICAL DUTIES Performs technical duties in the development, implementation, operation and maintenance of the County's geographic information systems for an assigned department; compiles, stores, inventories and analyzes data. Designs, develops and assembles cartographic quality maps for use by County departments or sale to the public; scans existing maps, archives and aerial photographs; edits digital photos for better visual clarity. Researches and compiles data from County records and other sources including legal descriptions, surveys, and land/right-of-way/topography maps, roads, development plans, and related geographical instruments; interprets various documents including surveys and plats and to make parcel boundary line determinations using accepted principles and practices. Analyzes collected data for entry into base layers; ensures the integrity, quality and accuracy of information and data; conducts on-site inspections to identify and verify locations, markers and monuments. Creates and edits existing or new coverages; plots and assembles data into geographic information systems base coverages for each section. Sets up, operates and troubleshoots minor problems on the full range of geographic information systems input and output devices. MINIMUM QUALIFICATIONS EITHER PATTERN I Experience : One year as a Geographic Information Systems Specialist I in San Joaquin County. OR PATTERN II Education : Completion of 60 semester (or 90 quarter) units at an accredited college with major course work in computer science, information systems, economics, engineering, architecture, environmental science, mathematics, business administration or a related field including at least 24 units in computer science. Experience : Two years of increasingly responsible experience providing technical support in a geographic information systems environment. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all of part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Two additional years of qualifying experience may substitute for the above-required education on a year-for-year basis. Special Requirement : Applicants for positions in this class may be required to demonstrate proficiency in operating and configuring geographic information systems computer hardware, software, and/or peripheral equipment. KNOWLEDGE Operations, services and activities of geographic information systems programs; personal computer hardware and software components; mathematical principles; drawing and drafting methods and techniques; operational characteristics of geographic information systems specialized hardware and software; methods and techniques of developing maps and charts from multiple layers of data; methods and techniques of assembling and compiling data; topographic and geographic concepts; principles and practices of customer service; principles and practices of record keeping; modern office procedures, methods and equipment. ABILITY Provide technical level support to geographic information systems programs; compile and analyze geographic information systems data; operate the full range of geographic information system hardware and software; read and interpret maps and data; read and interpret legal property descriptions and survey records; verify and edit existing data coverages; scan maps and photographs; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of data entry devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving ; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021 . Health Insurance : San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance : The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee’s expense. Vision Insurance : The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee’s expense. For more detailed information on the County’s benefits program, visit our website at www.sjgov.org under Human Resources/Employee Benefits. Life Insurance : The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan : This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan : Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees’ Retirement Association (SJCERA) at www.sjcera.org for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees’ Retirement Act of 1937 or from any governmental agency covered by the California Public Employees’ Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation : The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation : Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays : Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave : 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave : 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee’s spouse, domestic partner, parent or child. Merit Salary Increase : New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing : Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program : Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities : Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children’s school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam : The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam : The oral exam is a structured interview process that will assess the candidate’s education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate’s score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate’s application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Veteran’s Points : Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran’s points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittals will not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be submitted online to the Human Resources Division before the submission deadline. Resumes and paper applications will not be accepted in lieu of an online application. ( The County assumes no responsibility for online applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Introduction The San Joaquin Sheriff's Office is currently recruiting for two part-time Radio Communications Systems Specialists. Ideal candidates will have significant specialized, technical experience with public safety systems and vehicle/radio communications equipment. Specialists will be responsible for the planning, design, installation, troubleshooting, maintenance, and repair of a variety of electronic components in both Sheriff vehicles and fixed equipment. The anticipated work schedule is Monday through Friday, 30 to 40 hours weekly. Typical duties may include: - Under general supervision plans, designs, installs, troubleshoots, maintains, and repairs a variety of electronic components in both vehicle and fixed equipment. Including but not limited to cellular modem, land mobile radio, associated antennas, power connections and cables, serial cables, charge guard, and the ability of the dock to charge the Mobile Data Computer. - Installs wiring for special systems as required by manufacturer or design requirements. - Reads and interprets electrical and electronic diagrams and service manuals. - Performs tests on circuits, transistors, and other components using various specialized test equipment; isolates defects in circuits and equipment components and corrects or replaces them. - Performs upgrades, repairs, cleans, maintains, and removes a variety of digital and analog equipment used in fixed and mobile public safety and emergency communications systems. - Makes recommendations on spare parts requirements for all special systems; prepares cost estimates for labor and material for proposed systems installations. - Assists in the design and configuration of wiring systems, development of specifications for wiring, termination, and peripheral devices. - Programs portable and mobile subscribers with sheriff office radio templates/code plugs. - Repairs, programs, and troubleshoots dispatch consoles systems. Please click here to review the classification specification. Pre-Employment Drug Screening and Background : Potential new hires into this classification are required to successfully pass a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. MINIMUM QUALIFICATIONS Note : Incumbents who, at the time that Classification Study #01-22 is adopted by the Board of Supervisors, occupy full-time Civil Service positions reclassified to this class by the study, shall be deemed to meet the requirements listed below. EITHER PATTERN I Experience : One year as a Department Information Systems Specialist II in San Joaquin County . OR PATTERN II Education : Completion of at least 60 semester (or 90 quarter) units from an accredited college or university, including 24 units in computer science. Experience : Three years of experience that included substantial responsibility for operating, installing, configuring, testing, troubleshooting and repairing desktop computer hardware, software, peripheral equipment and/or network systems. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience within the last five years may substitute for the above-required education on a year-for-year basis. Special Requirement : Applicants for positions in this class may be required to demonstrate proficiency in operating, installing, configuring, testing, troubleshooting and/or repairing desktop computer hardware, software, peripheral equipment and/or network systems as part of the testing or selection process. KNOWLEDGE Operations, services and activities of a comprehensive information systems program; principles and practices of technical network administration; operational characteristics of local and wide area network systems; operational characteristics of a variety of communication systems and devices; principles and practices of troubleshooting technical network and computer system hardware and software problems; personal computer hardware and software components; network cabling standards; principles and practices of customer service; operational characteristics of various computer software packages; methods and techniques of developing technical documentation and training materials; principles and practices of record keeping; modern office procedures, methods and equipment. ABILITY Perform highly technical duties in the maintenance and administration of network and computer operating systems; perform highly complex communications system support tasks; provide technical support in planning and evaluating new systems and equipment; identify, test and repair network cabling problems; respond to and identify user network and computer related problems; install and configure desktop computer systems and peripheral equipment; troubleshoot a variety of complex desktop systems hardware and software problems; communicate technical information to a wide variety of users; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of data entry devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Selection Procedures Applicants for part-time and temporary recruitments who meet the minimum qualifications are either referred to the hiring department for further selection or they may be required to take a written examination. If a written examination is given, the top candidates may be referred to the hiring department for further selection. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grandparent, grandchild or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when: They are related to the Appointing Authority, or The employment would result in one of them supervising the work of the other Department Heads may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job, you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittals will not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be submitted online to the Human Resources Division before the submission deadline. Resumes and paper applications will not be accepted in lieu of an online application. ( The County assumes no responsibility for online applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
Mar 08, 2024
Part Time
Introduction The San Joaquin Sheriff's Office is currently recruiting for two part-time Radio Communications Systems Specialists. Ideal candidates will have significant specialized, technical experience with public safety systems and vehicle/radio communications equipment. Specialists will be responsible for the planning, design, installation, troubleshooting, maintenance, and repair of a variety of electronic components in both Sheriff vehicles and fixed equipment. The anticipated work schedule is Monday through Friday, 30 to 40 hours weekly. Typical duties may include: - Under general supervision plans, designs, installs, troubleshoots, maintains, and repairs a variety of electronic components in both vehicle and fixed equipment. Including but not limited to cellular modem, land mobile radio, associated antennas, power connections and cables, serial cables, charge guard, and the ability of the dock to charge the Mobile Data Computer. - Installs wiring for special systems as required by manufacturer or design requirements. - Reads and interprets electrical and electronic diagrams and service manuals. - Performs tests on circuits, transistors, and other components using various specialized test equipment; isolates defects in circuits and equipment components and corrects or replaces them. - Performs upgrades, repairs, cleans, maintains, and removes a variety of digital and analog equipment used in fixed and mobile public safety and emergency communications systems. - Makes recommendations on spare parts requirements for all special systems; prepares cost estimates for labor and material for proposed systems installations. - Assists in the design and configuration of wiring systems, development of specifications for wiring, termination, and peripheral devices. - Programs portable and mobile subscribers with sheriff office radio templates/code plugs. - Repairs, programs, and troubleshoots dispatch consoles systems. Please click here to review the classification specification. Pre-Employment Drug Screening and Background : Potential new hires into this classification are required to successfully pass a pre-employment drug screen and a background investigation as a condition of employment. Final appointment cannot be made unless the eligible has passed the drug screen and successfully completed the background process. The County pays for the initial drug screen. NOTE: All correspondences relating to this recruitment will be delivered via e-mail. The e-mail account used will be the one provided on your employment application during time of submittal. Please be sure to check your e-mail often for updates. If you do not have an e-mail account on file, Human Resources will send you correspondences via US Mail. MINIMUM QUALIFICATIONS Note : Incumbents who, at the time that Classification Study #01-22 is adopted by the Board of Supervisors, occupy full-time Civil Service positions reclassified to this class by the study, shall be deemed to meet the requirements listed below. EITHER PATTERN I Experience : One year as a Department Information Systems Specialist II in San Joaquin County . OR PATTERN II Education : Completion of at least 60 semester (or 90 quarter) units from an accredited college or university, including 24 units in computer science. Experience : Three years of experience that included substantial responsibility for operating, installing, configuring, testing, troubleshooting and repairing desktop computer hardware, software, peripheral equipment and/or network systems. Substitution #1 : Possession of an approved information systems technology certificate, or completion of an approved information systems training course may substitute for all or part of the above required education. A list of approved certificates and/or courses shall be maintained within the Human Resources Department. Substitution #2 : Additional qualifying experience within the last five years may substitute for the above-required education on a year-for-year basis. Special Requirement : Applicants for positions in this class may be required to demonstrate proficiency in operating, installing, configuring, testing, troubleshooting and/or repairing desktop computer hardware, software, peripheral equipment and/or network systems as part of the testing or selection process. KNOWLEDGE Operations, services and activities of a comprehensive information systems program; principles and practices of technical network administration; operational characteristics of local and wide area network systems; operational characteristics of a variety of communication systems and devices; principles and practices of troubleshooting technical network and computer system hardware and software problems; personal computer hardware and software components; network cabling standards; principles and practices of customer service; operational characteristics of various computer software packages; methods and techniques of developing technical documentation and training materials; principles and practices of record keeping; modern office procedures, methods and equipment. ABILITY Perform highly technical duties in the maintenance and administration of network and computer operating systems; perform highly complex communications system support tasks; provide technical support in planning and evaluating new systems and equipment; identify, test and repair network cabling problems; respond to and identify user network and computer related problems; install and configure desktop computer systems and peripheral equipment; troubleshoot a variety of complex desktop systems hardware and software problems; communicate technical information to a wide variety of users; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work. PHYSICAL/MENTAL REQUIREMENTS Mobility -Frequent use of data entry devices; frequent sitting, standing or walking for long periods; occasional pushing/pulling, bending, squatting and crawling; driving; Lifting -Frequently 5-30 pounds; occasionally 70 pounds or less; Vision -Constant use of good overall vision; frequent reading/close-up work; occasional color, depth and peripheral vision; Dexterity -Frequent repetitive motion; frequent writing; frequent grasping, holding, and reaching; Hearing/Talking -Frequent talking/hearing in person and on the telephone; Emotional/Psychological -Frequent decision making and concentration; frequent public contact; occasional working alone, working nights and traveling; Environmental -Frequent exposure to noise. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org) . Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Selection Procedures Applicants for part-time and temporary recruitments who meet the minimum qualifications are either referred to the hiring department for further selection or they may be required to take a written examination. If a written examination is given, the top candidates may be referred to the hiring department for further selection. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at (209) 468-3370 prior to the examination date. Physical Exam : Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-employment Drug Screening Exam : Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grandparent, grandchild or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when: They are related to the Appointing Authority, or The employment would result in one of them supervising the work of the other Department Heads may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job, you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Please be advised that Human Resources will only be accepting Online Application submittals for this recruitment. Paper application submittals will not be considered or accepted. Apply Online: www.sjgov.org/department/hr Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: (209) 468-3370 Job Line: For current employment opportunities please call our 24-hour job line at (209) 468-3377. When a final filing date is indicated, applications must be submitted online to the Human Resources Division before the submission deadline. Resumes and paper applications will not be accepted in lieu of an online application. ( The County assumes no responsibility for online applications which are not received by the Human Resources Division) . San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer : San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to www.sjgov.org/department/hr/eeo . Click on a link below to apply for this position: Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here . View and print the official application form as an Acrobat pdf file. A San Joaquin County application form is required for this recruitment. You may print this Acrobat PDF document and then fill it in. Contact us via conventional means. You may contact us by phone at (209) 468-3370, or by email , or apply for a job in person at the San Joaquin County Human Resources Division. Closing Date/Time: Open Until Filled
CHARLESTON COUNTY, SC
Charleston, SC, United States
Description Develops and manages custom computer systems and databases for the Solicitor's Office; and performs directly related work as required. The work is performed unde4r the supervision of a designated supervisor, but considerable leeway is granted for the exercise of independent judgment and initiative. An employee in this class may exercise supervision over subordinate and related support personnel as assigned. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with County personnel, vendors and the general public. HIRING SALARY RANGE: $64,209 to $84,146 (Estimated Annual Salary) OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY, 9/1/24 Duties and Responsibilities * Utilizes object oriented Computer Programming languages and Standard Query Language (SQL) to create custom computer applications and reports. * Designs Relational Databases and custom reports. * Analyzes business processes and work flows, and creates automated systems as appropriate. * Assesses departmental/office computer needs and makes related recommendations. * Coordinates training requests. * Carries out project support functions, including support of creation of project plans and managing components of larger projects. * Troubleshoots data lines, communication equipment, terminals, personal computers, printers, network systems and related equipment. * Installs, maintains, updates, repairs, and backs up departmental/office computer system. * Prepares statistical reports, data analysis charts and graphs, and income analysis spreadsheets. * Provides user support for software application, network problems, or hardware and provides training. * Programs and designs reports on program information relative to productivity, client load and financial analysis. * Oversees imaging of documents, including maintaining database integrity, performing database updates, developing procedural controls, and resolving issues of errors in and/or failures of the system. * Creates custom computer software and evaluates purchased software for suitability and cost effectiveness. * Evaluates the efficiency and effectiveness of existing automated and manual systems. * Interacts with software and hardware vendors, including the internal IT contract vendor and external venders and support technicians. * Acts as coordinator/liaison between Department/Office and Technology Services Department or IT contractor. * Develops, monitors or analyzes various reports related to the department operations. * Responds to questions, comments, and requests in a courteous, timely manner. * Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions. * Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems. * Attends meetings, conferences, workshops and training sessions and materials to become and remain current on the principles, practices and new developments in assigned work areas. * Communicates and coordinates regularly with others to maximize the effectiveness and efficiency of interdepartmental operations and activities. * Performs other directly related duties consistent with the role and function of the classification. * May be designated to report to work during hazardous weather or emergency conditions. Minimum Qualifications TRAINING AND EXPERIENCE: * Bachelor's Degree in Computer Science, Information Systems Management, or related field; and * 3 or more years of experience in computer programming, troubleshooting, and/or training; or * Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work. Knowledge, Skills and Abilities Knowledge: * Comprehensive knowledge of Information Systems Management. * Comprehensive knowledge of Microsoft Windows operating systems. * Comprehensive knowledge of database programs used in the relevant Department/Office, such as Microsoft SQL server or Adaptec Sybase Service. * Comprehensive knowledge of desktop and mobile computing platforms. * Comprehensive knowledge of the various hardware (internal & external), software and accessory peripherals utilized in a networked system. * Thorough knowledge of Object Oriented computer programming languages. * Thorough knowledge of Standard Query Language (SQL). * Thorough knowledge of Relational Data Base Design. * Thorough knowledge of County policies and procedures. * Thorough knowledge of query applications. * Thorough knowledge of the business needs relating to the assigned Department/Office. * Thorough knowledge of networking configurations, Internet and e-mail procedures. * Some knowledge of contractual language and procedures common to local, state and federal contacts and grants. Skills: * Skilled in communicating effectively with others, both orally and in writing, using technical and nontechnical language. * Skilled in operating a personal computer using standard or customized software applications appropriate to assigned tasks. Abilities: * Able to work independently or with others to accomplish a common goal. * Able to train others on technical information. * Able to prioritize multiple activities in order to attain goals and objectives, on schedule. * Able to stay abreast of the latest technology in the computer industry and its potential application to the assigned department. * Able to provide effective supervision to assigned personnel as appropriate. * Able to perform work with speed, accuracy, and attention to detail. * Able to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines. * Able to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions. * Able to understand and follow oral and/or written policies, procedures and instructions. * Able and willing to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology. * Able to use integrity, ingenuity, and inventiveness in the performance of assigned tasks.Closing Date/Time:
Mar 21, 2024
Full Time
Description Develops and manages custom computer systems and databases for the Solicitor's Office; and performs directly related work as required. The work is performed unde4r the supervision of a designated supervisor, but considerable leeway is granted for the exercise of independent judgment and initiative. An employee in this class may exercise supervision over subordinate and related support personnel as assigned. The nature of the work performed requires that an employee in this class establish and maintain effective working relationships with County personnel, vendors and the general public. HIRING SALARY RANGE: $64,209 to $84,146 (Estimated Annual Salary) OPEN UNTIL FILLED - APPLICATION REVIEW BEGINS IMMEDIATELY, 9/1/24 Duties and Responsibilities * Utilizes object oriented Computer Programming languages and Standard Query Language (SQL) to create custom computer applications and reports. * Designs Relational Databases and custom reports. * Analyzes business processes and work flows, and creates automated systems as appropriate. * Assesses departmental/office computer needs and makes related recommendations. * Coordinates training requests. * Carries out project support functions, including support of creation of project plans and managing components of larger projects. * Troubleshoots data lines, communication equipment, terminals, personal computers, printers, network systems and related equipment. * Installs, maintains, updates, repairs, and backs up departmental/office computer system. * Prepares statistical reports, data analysis charts and graphs, and income analysis spreadsheets. * Provides user support for software application, network problems, or hardware and provides training. * Programs and designs reports on program information relative to productivity, client load and financial analysis. * Oversees imaging of documents, including maintaining database integrity, performing database updates, developing procedural controls, and resolving issues of errors in and/or failures of the system. * Creates custom computer software and evaluates purchased software for suitability and cost effectiveness. * Evaluates the efficiency and effectiveness of existing automated and manual systems. * Interacts with software and hardware vendors, including the internal IT contract vendor and external venders and support technicians. * Acts as coordinator/liaison between Department/Office and Technology Services Department or IT contractor. * Develops, monitors or analyzes various reports related to the department operations. * Responds to questions, comments, and requests in a courteous, timely manner. * Provides needed information and demonstrations concerning how to perform certain work tasks to new employees in the same or similar class of positions. * Keeps immediate supervisor and designated others fully and accurately informed concerning work progress, including present and potential work problems and suggestions for new or improved ways of addressing such problems. * Attends meetings, conferences, workshops and training sessions and materials to become and remain current on the principles, practices and new developments in assigned work areas. * Communicates and coordinates regularly with others to maximize the effectiveness and efficiency of interdepartmental operations and activities. * Performs other directly related duties consistent with the role and function of the classification. * May be designated to report to work during hazardous weather or emergency conditions. Minimum Qualifications TRAINING AND EXPERIENCE: * Bachelor's Degree in Computer Science, Information Systems Management, or related field; and * 3 or more years of experience in computer programming, troubleshooting, and/or training; or * Any equivalent combination of experience and training which provides the knowledge, skills and abilities necessary to perform the work. Knowledge, Skills and Abilities Knowledge: * Comprehensive knowledge of Information Systems Management. * Comprehensive knowledge of Microsoft Windows operating systems. * Comprehensive knowledge of database programs used in the relevant Department/Office, such as Microsoft SQL server or Adaptec Sybase Service. * Comprehensive knowledge of desktop and mobile computing platforms. * Comprehensive knowledge of the various hardware (internal & external), software and accessory peripherals utilized in a networked system. * Thorough knowledge of Object Oriented computer programming languages. * Thorough knowledge of Standard Query Language (SQL). * Thorough knowledge of Relational Data Base Design. * Thorough knowledge of County policies and procedures. * Thorough knowledge of query applications. * Thorough knowledge of the business needs relating to the assigned Department/Office. * Thorough knowledge of networking configurations, Internet and e-mail procedures. * Some knowledge of contractual language and procedures common to local, state and federal contacts and grants. Skills: * Skilled in communicating effectively with others, both orally and in writing, using technical and nontechnical language. * Skilled in operating a personal computer using standard or customized software applications appropriate to assigned tasks. Abilities: * Able to work independently or with others to accomplish a common goal. * Able to train others on technical information. * Able to prioritize multiple activities in order to attain goals and objectives, on schedule. * Able to stay abreast of the latest technology in the computer industry and its potential application to the assigned department. * Able to provide effective supervision to assigned personnel as appropriate. * Able to perform work with speed, accuracy, and attention to detail. * Able to perform a wide variety of duties and responsibilities with accuracy and speed under the pressure of time-sensitive deadlines. * Able to use logical and creative thought processes to develop solutions according to written specifications and/or oral instructions. * Able to understand and follow oral and/or written policies, procedures and instructions. * Able and willing to quickly learn and put to use new skills and knowledge brought about by rapidly changing information and/or technology. * Able to use integrity, ingenuity, and inventiveness in the performance of assigned tasks.Closing Date/Time:
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Environmental Health & Safety Specialist (Administrative Analyst/Specialist - Exempt I) Compensation and Benefits Anticipated Hiring Salary Range: $4,400 - $5,000 per month Full CSU Classification Salary Range: $4,170 - $7,545 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under the general supervision of the Director of Environmental Health & Safety and Risk Management, the EHS Specialist will support the development, implementation, training, and maintenance of the various programs necessary to ensure a safety and healthy environment for faculty, staff, students, and the general public. The EHS Specialist will also assist with protecting the University against losses, ensuring that operations are in compliance with University policies and standards, and applicable local, nationally recognized standards of best practices, and state and federal occupational safety and environmental quality and health requirements. This position is also responsible for providing guidance, support and implementing the campus’ comprehensive environmental, health and safety program. The programs support the teaching, service and research mission of the campus community, and its facilities. Key Qualifications General understanding of industrial operations, science, and research in educational institutions Working knowledge of industrial hygiene (IH) and engineering principles. Knowledge of and ability to apply Federal and California-specific regulations as they relate to safety and environmental protection. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Knowledge of computer office systems and ability to use a broad range of technology, systems, and software packages (Microsoft Office Suite, Google applications, social media) Excellent written and verbal communication skills. Demonstrates an effective capability of managing multiple projects, has strong training and interpersonal skills. Expertise in investigating and analyzing problems with a broad administrative impact and implications, and ability to address them proactively and use considerable judgment and discretion. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Demonstrated ability to deal appropriately with confidential information and exercise good judgment on sensitive matters. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Interpersonal, and communication skills, including ability to work effectively with people of diverse backgrounds and in a team-oriented environment. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Compile, write, and present reports related to program. Exercise independent judgment and discretion reflective of a thorough knowledge of environmental health, safety, and risk management. Take initiative and independently plan, organize, coordinate, and perform work in various situations were numerous and diverse demands are involved. Assess safety and training needs and train others on new skills and procedures and provide lead work direction. Obtain and maintain a valid California Class C driver’s license and meet the criteria for Driving on University (State) business. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor’s degree in health science, one of the physical sciences, occupational safety, risk management or other loss control emphasis from an accredited college or university and/or equivalent training and work experience. Three years of work experience in the environmental, industrial hygiene, hazardous materials, and/or occupational safety field. Preferred Qualifications: Bachelor’s degree in health science, one of the physical sciences, occupational safety, risk management or other loss control emphasis. Experience working in a higher education science or research environment. Master’s Degree in health science, one of the physical sciences, occupational safety, risk management or other loss control emphasis from an accredited college or university. Possess a Board of Certified Safety Professionals Certification (ASP, GSP, or CSP) or possess a current certification in industrial hygiene (CIH). Experience administrating, configuring, and troubleshooting learning management systems. Experience using environmental and occupational safety compliance software and creating and generating reports. Department Summary The Office of Environmental Health & Safety and Risk Management (EHS/RM) aims to support the overall academic mission, and ensure the protection of the health and safety of all members of the University community through the effective mitigation of University risk hazards. Deadline & Application Instructions Applications received by July 20, 2023 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Jun 23 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Environmental Health & Safety Specialist (Administrative Analyst/Specialist - Exempt I) Compensation and Benefits Anticipated Hiring Salary Range: $4,400 - $5,000 per month Full CSU Classification Salary Range: $4,170 - $7,545 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under the general supervision of the Director of Environmental Health & Safety and Risk Management, the EHS Specialist will support the development, implementation, training, and maintenance of the various programs necessary to ensure a safety and healthy environment for faculty, staff, students, and the general public. The EHS Specialist will also assist with protecting the University against losses, ensuring that operations are in compliance with University policies and standards, and applicable local, nationally recognized standards of best practices, and state and federal occupational safety and environmental quality and health requirements. This position is also responsible for providing guidance, support and implementing the campus’ comprehensive environmental, health and safety program. The programs support the teaching, service and research mission of the campus community, and its facilities. Key Qualifications General understanding of industrial operations, science, and research in educational institutions Working knowledge of industrial hygiene (IH) and engineering principles. Knowledge of and ability to apply Federal and California-specific regulations as they relate to safety and environmental protection. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them. Knowledge of computer office systems and ability to use a broad range of technology, systems, and software packages (Microsoft Office Suite, Google applications, social media) Excellent written and verbal communication skills. Demonstrates an effective capability of managing multiple projects, has strong training and interpersonal skills. Expertise in investigating and analyzing problems with a broad administrative impact and implications, and ability to address them proactively and use considerable judgment and discretion. Skill in the research, development and evaluation of policies and programs, including skill in the collection, evaluation, and interpretation of data to develop sound conclusions and make appropriate recommendations. Demonstrated ability to deal appropriately with confidential information and exercise good judgment on sensitive matters. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Interpersonal, and communication skills, including ability to work effectively with people of diverse backgrounds and in a team-oriented environment. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Compile, write, and present reports related to program. Exercise independent judgment and discretion reflective of a thorough knowledge of environmental health, safety, and risk management. Take initiative and independently plan, organize, coordinate, and perform work in various situations were numerous and diverse demands are involved. Assess safety and training needs and train others on new skills and procedures and provide lead work direction. Obtain and maintain a valid California Class C driver’s license and meet the criteria for Driving on University (State) business. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor’s degree in health science, one of the physical sciences, occupational safety, risk management or other loss control emphasis from an accredited college or university and/or equivalent training and work experience. Three years of work experience in the environmental, industrial hygiene, hazardous materials, and/or occupational safety field. Preferred Qualifications: Bachelor’s degree in health science, one of the physical sciences, occupational safety, risk management or other loss control emphasis. Experience working in a higher education science or research environment. Master’s Degree in health science, one of the physical sciences, occupational safety, risk management or other loss control emphasis from an accredited college or university. Possess a Board of Certified Safety Professionals Certification (ASP, GSP, or CSP) or possess a current certification in industrial hygiene (CIH). Experience administrating, configuring, and troubleshooting learning management systems. Experience using environmental and occupational safety compliance software and creating and generating reports. Department Summary The Office of Environmental Health & Safety and Risk Management (EHS/RM) aims to support the overall academic mission, and ensure the protection of the health and safety of all members of the University community through the effective mitigation of University risk hazards. Deadline & Application Instructions Applications received by July 20, 2023 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Jun 23 2023 Pacific Daylight Time Applications close: Closing Date/Time:
Westminster, Colorado
Westminster, Colorado, United States
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Assistant Recreation Specialist - Aquatics is responsible for assisting in supervising front-line aquatics operations. Assists in the oversight of recreation programs involving coordination, planning, and supervising staff. Work involves assisting the Recreation Supervisor - Aquatics in the management of recreational programs, supervising lifeguards, and ensuring employee and guest safety in and around that natatorium. Aquatic program positions are safety-sensitive. Work schedule varies based on the facility schedule, closures, and programming, with shifts primarily focused on closing hours, weekends, and holidays. This position may work up to 24 hours per week. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational and informational services and resources; and acquiring, developing and maintaining first-class parks, facilities, open space and recreational trails. This position works towards the accomplishment of the Departments mission: “Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy.” Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility and takes calculated risks when appropriate Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate preventative lifeguarding and current lifeguard techniques, standards, and procedures related to rescue of drowning swimmers or any user in a distressful situation in or around the swimming pool Maintain StarGuard Elite Lifeguard and Lifeguard Instructor Certifications Enforce pool safety rules with staff and public Respond calmly and effectively, and handle emergency situations, making proper judgements as to the correct course of action Coordinate, develop, and implement recreational programs under supervision of the Recreation Specialist - Aquatics Lead the lifeguard team in daily operations and tasks Instruct aquatic classes of various types, including but not limited to swimming lessons, lifeguard training, and lifeguard in-services Support the Hydro Systems Specialist in keeping pool operations safe and functional; demonstrate basic knowledge of pool mechanical operations and chemical testing Operate standard office equipment such as copy machines, computers, and telephone Work efficiently in Word, Excel, PowerPoint, Outlook and RecTrac, and Outlook; type a minimum of 25 words per minute Demonstrate knowledge of proper telephone, office, and e-mail etiquette; communicate effectively with recreation and city team Work with the public effectively and establish effective working relationships with other employees Support the department’s guest service philosophy and the City’s SPIRIT values Leadership/Supervisory - Every employee in this position is accountable to: Foster a participatory organizational climate that is open, positive, reinforcing, and supportive Encourage employees to be accountable for their work and take ownership in what they do Demonstrate leadership and courage by making or supporting decisions that reflect the organizational mission and goals even when the decision may be unpopular to some Demonstrate collaboration and conflict resolution skills with other departments and employees Help employees to see the value of developing their skills, and assist them in eliminating barriers to their development; encourage employees to step outside their comfort zone to develop their skills Assist Recreation Specialist in providing meaningful, timely employee feedback and appraisals, and effectively address employee performance problems Effectively supervise, mentor, and motivate in a team environment JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks Presence - Establish a strong presence as a leader as a member of the aquatics management team Maintains regular and punctual attendance Exhibit strong interpersonal communication with the aquatics team, facility team, and guests Support and model quality internal and external guest service Professionalism - Exhibit professionalism in supervision, conduct, and image Maintain clean and organized office spaces Maintain professionalism and confidentiality Lead, supervise, and maintain a high level of cleanliness Involvement - Stay involved in and contribute to the daily operations and safety of the natatorium Maintain a safe environment for guests and aquatic staff Provide consistent coaching and correction to lifeguard staff Monitor and manage lifeguard rotations to accommodate any number of swimmers for optimal safety Monitor and oversee activities in the swimming pool areas to prevent drowning injuries or accidents Provide all duties required as a certified lifeguard including rescues, activating the emergency action plan, providing first aid and/CPR care, etc. Complete timely and accurate incident, accident, and save reports Inventory supplies, orders, and equipment Supervising - Provide consistent supervision in and around the natatorium Assist with daily operations of recreation programs, equipment, and facilities Work closely with the other aquatics team members and Hydro Systems Specialist to test pool water make necessary chemical or mechanical adjustments, and maintain pool equipment Ensure daily chemical testing, cleaning and statistical checklists are completed Monitor circulation, filtration, and water/HVAC flow Assist the Hydro Systems Specialist in ensuring safe and balanced water; provide water testing, basic mechanical adjustments, and water calibrations as instructed Programming - Assist the Recreation Specialist - Aquatics in programming and scheduling the natatorium Schedule or assist in scheduling aquatic staff to meet usage patterns and safety requirements of pool area Spend majority of your daily shift on or around the pool deck Scheduled in lifeguard rotations Assist with RecTrac, program management, and contacting participants/guests as needed Teaching - Lead and supervise teaching, training, recruiting, and certification programs Coordinate and conduct in-service trainings for lifeguard and aquatic staff Teach specified classes such as CPR, AED, first aid, lifeguard training, progressive swim lessons Prepare lesson plans as needed; ensure instructor communication by overseeing progress reports, report cards, and parent evaluations Assign instructors to appropriate levels Recruit, train, and hire hourly/seasonal staff Conduct staff evaluations, skill audits, and lifeguard observations Teach classes as needed as a substitute and a regularly scheduled instructor for both aqua fitness and swim lessons Maintains regular and punctual attendance Other Duties and Responsibilities Incumbent is accountable for all duties of this job and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses and Certifications Required : High school diploma or GED Must be at least 21 years of age Experience with program administration and guest service CPR/AED for Lifeguards certification, Basic First Aid certification, and Lifeguard Training certification Ability to obtain StarGuard Lifeguard Instructor Certification within one year - training provided by the City. Ability to obtain Water Safety Instructor (WSI) Certification within one year - training provided by the City. Preferred : One year of experience working in recreation/leisure services as a lead or supervisor Some college level courses in recreation or education or a closely related subject field Any equivalent combination of education, training and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is physical in nature and involves: Constant near acuity and hearing is needed to perform daily functions and communicate with patrons and staff Constant standing, walking on uneven terrain, pool decks, and climbing stairs in a multi-level facility to observe recreation center activity and events for safety and hazards Constant near and far acuity to observe program participants for possible troubled swimmers and safety hazards; constant hearing to be aware of troubled individuals that may be out of line of sight Frequently lifting of fifty (50) pounds from floor to waist, thirty-five (35) pounds from floor overhead; frequent carry, push, pull fifty (50) pounds of supplies, equipment, and material up to 100 feet for event set up; Occasional carrying of up to 100 pounds of equipment, supplies and materials up to ten (10) feet Due to the occasional use of hand tools fine motor skills along with firm grasp and frequent reaching below shoulder and overhead is needed Occasional lifting of ten (10) pounds from floor to overhead to move equipment and supplies; occasional lifting of up to seventy-five (75) pounds from floor to chest to assist in moving furniture, equipment and patrons on backboards Occasionally carry seventy-five (75) pounds up to fifty (50) feet and fifty (50) pounds up to 100 feet to perform emergency rescues; occasionally push/pull seventy-five (75) pounds to remove individuals from pool area in an emergency situation, set up bleachers for events and lane ropes for lap swim (Aquatics programs) WORKING CONDITIONS Work in this position is performed primarily indoors in an office and at recreation centers, with occasional work out of doors for seasonal programs. In Aquatic programs work is constantly performed in a high-volume indoor pool setting with constant exposure to loud noise and wet/humid conditions; work includes periods of high activity and stress during emergency situations; sufficient physical strength, stamina, and conditioning are needed to rescue swimmers in danger of drowning who may resist rescue. Required Materials and Equipment Equipment used may include computers, keyboards, copy/fax machines, telephones, calculators, televisions, audio/visual equipment (DVD, CD, etc.), public service announcement equipment, small hand tools such as hammer, screwdrivers, tape measurers, and a variety of recreational equipment and maintenance tools. In aquatics programs knowledge of lifeguard equipment to include but not limited to rescue tubes, backboards, bag valve masks, AED, whistles, chemical testing kits, basic pool chemicals, telephones, two-way radios, and megaphones; uses cleaning chemicals and cleaning equipment such as pool vacuum, hose, pressure washer, and scrubbers; operates personal computers and other standard office equipment. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification Pre-employment drug screen and physical Must be legally entitled to work in the United States The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Education and Training Reimbursement General leave that provides vacation, holidays, and illness leave For a more detailed overview of our General Non Exempt employee benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 5/13/2024 8:30 AM Mountain
Apr 16, 2024
Full Time
POSITION PURPOSE / IMPORTANT APPLICATION INFORMATION The Assistant Recreation Specialist - Aquatics is responsible for assisting in supervising front-line aquatics operations. Assists in the oversight of recreation programs involving coordination, planning, and supervising staff. Work involves assisting the Recreation Supervisor - Aquatics in the management of recreational programs, supervising lifeguards, and ensuring employee and guest safety in and around that natatorium. Aquatic program positions are safety-sensitive. Work schedule varies based on the facility schedule, closures, and programming, with shifts primarily focused on closing hours, weekends, and holidays. This position may work up to 24 hours per week. The full salary range for this position is stated above. The starting range of pay is dependent on qualifications and experience of each individual candidate. ORGANIZATIONAL COMPETENCIES AND CULTURAL VALUES/GENERAL COMPETENCIES The City's work culture encourages passionate, positive and enthusiastic employees who, along with our City Council and City Manager, are strong supporters of our mission: Westminster’s purpose is to provide core services and foster economic resilience to give our community the opportunity to thrive. Westminster is a city of beautiful, safe, well-maintained neighborhoods and destinations with a vibrant, diverse economy, rich and resilient environment and a strong sense of community belonging. Our core values are embodied in our SPIRIT (Service - Pride - Integrity - Responsibility - Innovation - Teamwork). This position supports the goals of the Parks, Recreation and Libraries Department, which enhances the quality of life for all Westminster citizens by providing diverse leisure, recreational and informational services and resources; and acquiring, developing and maintaining first-class parks, facilities, open space and recreational trails. This position works towards the accomplishment of the Departments mission: “Together we create exceptional opportunities for a vibrant community with a commitment to nature, wellness and literacy.” Every employee is accountable to: Demonstrate a high level of customer service; encourage others to focus on the customer; foster an environment where customer service is a priority Communicate with customers to ensure that, where possible, they are satisfied and that their needs are being addressed; solicit and evaluate customer feedback Act as an ambassador by understanding and fostering the organization's mission and vision Exhibit pride in self, the department, the city and the community; conduct self in a professional manner Demonstrate integrity and build trust through credibility, reliability, commitment, loyalty and ethical behavior Address difficult or contentious issues in a constructive manner Support/promote change; demonstrate flexibility and takes calculated risks when appropriate Participate in personal growth opportunities and attend trainings designed to enhance capacity to bring new skills and ideas to the job and the organization Work to continuously improve the efficiency and effectiveness of the service or product being delivered Demonstrate support for team efforts by accepting new roles and responsibilities, and helping others achieve objectives Value diversity; demonstrate an awareness of differences; demonstrate sensitivity and adapt behaviors and communication to accommodate these differences GENERAL COMPETENCIES Citywide - Every employee in this position is accountable to: Establish effective interpersonal relationships through honest, open communication and follow-through on commitments Recognize personal strengths and weaknesses and target areas for personal self-development Demonstrate initiative in performing job tasks Exhibit problem-solving skills leading to sound judgment and quality decisions Achieve goals, handle assigned workload and new assignments effectively; demonstrate an ability to work independently Communicate effectively with individuals and groups using clear and concise verbal and written communications Demonstrate accountability for work and take ownership in job performance Demonstrate concern for the accuracy and quality of work; take steps to correct mistakes and improve the overall product Job Specific - Every employee in this position must be able to: Demonstrate preventative lifeguarding and current lifeguard techniques, standards, and procedures related to rescue of drowning swimmers or any user in a distressful situation in or around the swimming pool Maintain StarGuard Elite Lifeguard and Lifeguard Instructor Certifications Enforce pool safety rules with staff and public Respond calmly and effectively, and handle emergency situations, making proper judgements as to the correct course of action Coordinate, develop, and implement recreational programs under supervision of the Recreation Specialist - Aquatics Lead the lifeguard team in daily operations and tasks Instruct aquatic classes of various types, including but not limited to swimming lessons, lifeguard training, and lifeguard in-services Support the Hydro Systems Specialist in keeping pool operations safe and functional; demonstrate basic knowledge of pool mechanical operations and chemical testing Operate standard office equipment such as copy machines, computers, and telephone Work efficiently in Word, Excel, PowerPoint, Outlook and RecTrac, and Outlook; type a minimum of 25 words per minute Demonstrate knowledge of proper telephone, office, and e-mail etiquette; communicate effectively with recreation and city team Work with the public effectively and establish effective working relationships with other employees Support the department’s guest service philosophy and the City’s SPIRIT values Leadership/Supervisory - Every employee in this position is accountable to: Foster a participatory organizational climate that is open, positive, reinforcing, and supportive Encourage employees to be accountable for their work and take ownership in what they do Demonstrate leadership and courage by making or supporting decisions that reflect the organizational mission and goals even when the decision may be unpopular to some Demonstrate collaboration and conflict resolution skills with other departments and employees Help employees to see the value of developing their skills, and assist them in eliminating barriers to their development; encourage employees to step outside their comfort zone to develop their skills Assist Recreation Specialist in providing meaningful, timely employee feedback and appraisals, and effectively address employee performance problems Effectively supervise, mentor, and motivate in a team environment JOB SPECIFIC FUNCTIONS Essential Job Functions, Duties, Responsibilities and Tasks Presence - Establish a strong presence as a leader as a member of the aquatics management team Maintains regular and punctual attendance Exhibit strong interpersonal communication with the aquatics team, facility team, and guests Support and model quality internal and external guest service Professionalism - Exhibit professionalism in supervision, conduct, and image Maintain clean and organized office spaces Maintain professionalism and confidentiality Lead, supervise, and maintain a high level of cleanliness Involvement - Stay involved in and contribute to the daily operations and safety of the natatorium Maintain a safe environment for guests and aquatic staff Provide consistent coaching and correction to lifeguard staff Monitor and manage lifeguard rotations to accommodate any number of swimmers for optimal safety Monitor and oversee activities in the swimming pool areas to prevent drowning injuries or accidents Provide all duties required as a certified lifeguard including rescues, activating the emergency action plan, providing first aid and/CPR care, etc. Complete timely and accurate incident, accident, and save reports Inventory supplies, orders, and equipment Supervising - Provide consistent supervision in and around the natatorium Assist with daily operations of recreation programs, equipment, and facilities Work closely with the other aquatics team members and Hydro Systems Specialist to test pool water make necessary chemical or mechanical adjustments, and maintain pool equipment Ensure daily chemical testing, cleaning and statistical checklists are completed Monitor circulation, filtration, and water/HVAC flow Assist the Hydro Systems Specialist in ensuring safe and balanced water; provide water testing, basic mechanical adjustments, and water calibrations as instructed Programming - Assist the Recreation Specialist - Aquatics in programming and scheduling the natatorium Schedule or assist in scheduling aquatic staff to meet usage patterns and safety requirements of pool area Spend majority of your daily shift on or around the pool deck Scheduled in lifeguard rotations Assist with RecTrac, program management, and contacting participants/guests as needed Teaching - Lead and supervise teaching, training, recruiting, and certification programs Coordinate and conduct in-service trainings for lifeguard and aquatic staff Teach specified classes such as CPR, AED, first aid, lifeguard training, progressive swim lessons Prepare lesson plans as needed; ensure instructor communication by overseeing progress reports, report cards, and parent evaluations Assign instructors to appropriate levels Recruit, train, and hire hourly/seasonal staff Conduct staff evaluations, skill audits, and lifeguard observations Teach classes as needed as a substitute and a regularly scheduled instructor for both aqua fitness and swim lessons Maintains regular and punctual attendance Other Duties and Responsibilities Incumbent is accountable for all duties of this job and other projects and responsibilities may be added at the City’s discretion. POSITION REQUIREMENTS/WORKING CONDITIONS/PRE-EMPLOYMENT REQUIREMENTS Education, Experience, Skills, Formal Training, Licenses and Certifications Required : High school diploma or GED Must be at least 21 years of age Experience with program administration and guest service CPR/AED for Lifeguards certification, Basic First Aid certification, and Lifeguard Training certification Ability to obtain StarGuard Lifeguard Instructor Certification within one year - training provided by the City. Ability to obtain Water Safety Instructor (WSI) Certification within one year - training provided by the City. Preferred : One year of experience working in recreation/leisure services as a lead or supervisor Some college level courses in recreation or education or a closely related subject field Any equivalent combination of education, training and experience, which would provide the required knowledge and skills, may be considered. Physical Requirements Work is physical in nature and involves: Constant near acuity and hearing is needed to perform daily functions and communicate with patrons and staff Constant standing, walking on uneven terrain, pool decks, and climbing stairs in a multi-level facility to observe recreation center activity and events for safety and hazards Constant near and far acuity to observe program participants for possible troubled swimmers and safety hazards; constant hearing to be aware of troubled individuals that may be out of line of sight Frequently lifting of fifty (50) pounds from floor to waist, thirty-five (35) pounds from floor overhead; frequent carry, push, pull fifty (50) pounds of supplies, equipment, and material up to 100 feet for event set up; Occasional carrying of up to 100 pounds of equipment, supplies and materials up to ten (10) feet Due to the occasional use of hand tools fine motor skills along with firm grasp and frequent reaching below shoulder and overhead is needed Occasional lifting of ten (10) pounds from floor to overhead to move equipment and supplies; occasional lifting of up to seventy-five (75) pounds from floor to chest to assist in moving furniture, equipment and patrons on backboards Occasionally carry seventy-five (75) pounds up to fifty (50) feet and fifty (50) pounds up to 100 feet to perform emergency rescues; occasionally push/pull seventy-five (75) pounds to remove individuals from pool area in an emergency situation, set up bleachers for events and lane ropes for lap swim (Aquatics programs) WORKING CONDITIONS Work in this position is performed primarily indoors in an office and at recreation centers, with occasional work out of doors for seasonal programs. In Aquatic programs work is constantly performed in a high-volume indoor pool setting with constant exposure to loud noise and wet/humid conditions; work includes periods of high activity and stress during emergency situations; sufficient physical strength, stamina, and conditioning are needed to rescue swimmers in danger of drowning who may resist rescue. Required Materials and Equipment Equipment used may include computers, keyboards, copy/fax machines, telephones, calculators, televisions, audio/visual equipment (DVD, CD, etc.), public service announcement equipment, small hand tools such as hammer, screwdrivers, tape measurers, and a variety of recreational equipment and maintenance tools. In aquatics programs knowledge of lifeguard equipment to include but not limited to rescue tubes, backboards, bag valve masks, AED, whistles, chemical testing kits, basic pool chemicals, telephones, two-way radios, and megaphones; uses cleaning chemicals and cleaning equipment such as pool vacuum, hose, pressure washer, and scrubbers; operates personal computers and other standard office equipment. PRE-EMPLOYMENT REQUIREMENTS Background checks will include employment references and criminal history, and when applicable, credit check, driver license record, and education verification Pre-employment drug screen and physical Must be legally entitled to work in the United States The City of Westminster offers a comprehensive benefit package including: Health and Dental Flexible Spending Pension/ Retirement Plans Term Life Insurance Long-term Disability Survivor Benefits Wellness Program Education and Training Reimbursement General leave that provides vacation, holidays, and illness leave For a more detailed overview of our General Non Exempt employee benefit package: Benefit Package The City of Westminster does not participate in the Social Security system.In lieu of social security contributions, the city contributes to a 401(a) defined contribution plan on your behalf. 401(a) Contribution Rates: Employee Mandatory Contribution: 11% of your base pay. Contributions are pre-tax and fully vested. Employer Contribution: 11.25%of your base pay. Employer Contribution Vesting Schedule Less than 3 years - 0% 3 years- 60% 4 years - 80% 5+ years - 100% The City of Westminster provides employees with innovative and practical ways to improve their commute through two key features, EcoPass and Commute Benefits powered by Commutrics. EcoPass provides unlimited trips on RTD's core transit services and Commute Rewards allows you to record your trips and get rewards based on your commute mode. Closing Date/Time: 5/13/2024 8:30 AM Mountain
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION This is an open recruitment, extended to Wednesday, May 1, 2024. DESCRIPTION The City of Long Beach is recruiting for a full-time, unclassified Racial Equity Leadership Development Specialist in the City Manager’s Office. The Specialist will report to the Equity Officer and assist in the leadership development and implementation of the Racial Equity and Reconciliation Initiative. Office of Equity The Long Beach Office of Equity exists to create purposeful disruption to systems of inequity and to build an accessible, inclusive, and just City. We achieve this by engag ing community voices to inform the design of policy and system change, making inequities visible using data and storytelling, and building the City's capacity to advance equity through training, tools, and technical assistance . The Office of Equity administers core policies, such as the Citywide Language Access Policy and the Americans with Disabilities Act , and coordinates Citywide Initiatives, including the Long Beach Justice Fund, the Long Beach College Promise, and the Racial Equity and Reconciliation Initiative. On August 11, 2020, the Long Beach City Council adopted the Racial Equity and Reconciliation Initiative: Initial Report, which includes the following four goals: End systemic racism in Long Beach, in all local government and partner agencies, through internal transformation. Design and invest in community safety and violence prevention. Redesign police approach to community safety. Improve health and wellness in the City by eliminating social and economic disparities in the communities most impacted by racism. For more information on the Long Beach Office of Equity, please visit http://www.longbeach.gov/health/healthy-living/office-of-equity/ . The Racial Equity & Reconciliation Initiative Report: Initial Report can be found at: http://www.longbeach.gov/globalassets/health/media-library/documents/healthy-living/office-of-equity/reconciliation/report-racial-equity-and-reconciliation-intiative ? EXAMPLES OF DUTIES Position duties include, but are not limited to: Serve as coordinator for Racial Equity & Reconciliation Implementation activities by providing support to and facilitating logistics and collaboration between Departmental staff, and the Office of Equity . Facilitate project-based technical assistance for City staff and leaders . Develop and support the implementation of equity assessment tools , data tools, and communications resources. Support development , implementation , and evaluation of department-specific equity action plans. Design and facilitate racial equity training and capacity building for City staff and leaders . Serve as liaison between community stakeholders and the Office of Equity. Support fund development and grant writing to drive racial equity implementation. Perform other related duties as assigned. REQUIREMENTS TO FILE Graduation from an accredited college or university with a bachelor’s degree in Public Health , Public Administration, Public Policy, Urban Planning, Social Work, Sociology, Psychology, or closely related field. Experience may be substituted for a degree on a year-for-year basis. Minimum of two (2) years of relevant work experience in engaging with diverse stakeholders, facilitating collaborative meetings, and implementing programs or policies in a local government or non-profit setting. Proficiency in the use of Microsoft Outlook, Word, Excel, and PowerPoint. DESIRABLE QUALIFICATIONS: Prior experience working at a state or local jurisdiction is preferred, but not required . Sincere and demonstrated commitment to advancing racial equity and social justice. A current City of Long Beach employee. THE SUCCESSFUL CANDIDATE WILL POSSESS THE FOLLOWING: Knowledge of and experience with applying a racial equity lens, including organizational assessments, practices, or policies. Ability to facilitate processes for inclusion and meaningful staff and community engagement. Ability to manage multiple projects and timelines. Cultural humility and experience working in multi-cultural environments, including the ability to work and communicate with diverse staff and partners from community-based organizations, government staff, and elected officials. Strong interpersonal skills, with the ability to facilitate challenging conversations in a collaborative and respectful manner. Ability to communicate effectively, both orally and in writing. Ability to work independently and exercise strong judgment in carrying out responsibilities. Ability to handle confidential issues in a professional manner. Strong attention to detail. Ability to negotiate, navigate, and reach a consensus of differing views and interests toward advancing equitable processes and outcomes. SELECTION PROCEDURE This recruitment will close at 11:59 p.m. on Wednesday, May 1, 2024. T o be considered, applicants must submit a cover letter, resume, and proof of degree (qualifying with a degree), in PDF format. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered. The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act . The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-7915. In support of the City’s Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for positions interacting with the public. Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% @55 for "Classic" members and 2%@62 for new members as defined by PEPRA. Subject to employee contribution. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave: One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: $450 per month. Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). City contributes 1% of employee's base pay to the employee's 401(a) plan; effective September 30, 2022, the City will contribute 2% of employee's base pay to the employee's 401(a) account. Employees may opt to contribute up to the IRS annual limits as well. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: After six (6) months of City employment; up to 30 calendar days (160 hours) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Management positions - Refer to the Job Posting brochure included in the job posting. Closing Date/Time: 5/1/2024 11:59 PM Pacific
Apr 18, 2024
Full Time
DESCRIPTION This is an open recruitment, extended to Wednesday, May 1, 2024. DESCRIPTION The City of Long Beach is recruiting for a full-time, unclassified Racial Equity Leadership Development Specialist in the City Manager’s Office. The Specialist will report to the Equity Officer and assist in the leadership development and implementation of the Racial Equity and Reconciliation Initiative. Office of Equity The Long Beach Office of Equity exists to create purposeful disruption to systems of inequity and to build an accessible, inclusive, and just City. We achieve this by engag ing community voices to inform the design of policy and system change, making inequities visible using data and storytelling, and building the City's capacity to advance equity through training, tools, and technical assistance . The Office of Equity administers core policies, such as the Citywide Language Access Policy and the Americans with Disabilities Act , and coordinates Citywide Initiatives, including the Long Beach Justice Fund, the Long Beach College Promise, and the Racial Equity and Reconciliation Initiative. On August 11, 2020, the Long Beach City Council adopted the Racial Equity and Reconciliation Initiative: Initial Report, which includes the following four goals: End systemic racism in Long Beach, in all local government and partner agencies, through internal transformation. Design and invest in community safety and violence prevention. Redesign police approach to community safety. Improve health and wellness in the City by eliminating social and economic disparities in the communities most impacted by racism. For more information on the Long Beach Office of Equity, please visit http://www.longbeach.gov/health/healthy-living/office-of-equity/ . The Racial Equity & Reconciliation Initiative Report: Initial Report can be found at: http://www.longbeach.gov/globalassets/health/media-library/documents/healthy-living/office-of-equity/reconciliation/report-racial-equity-and-reconciliation-intiative ? EXAMPLES OF DUTIES Position duties include, but are not limited to: Serve as coordinator for Racial Equity & Reconciliation Implementation activities by providing support to and facilitating logistics and collaboration between Departmental staff, and the Office of Equity . Facilitate project-based technical assistance for City staff and leaders . Develop and support the implementation of equity assessment tools , data tools, and communications resources. Support development , implementation , and evaluation of department-specific equity action plans. Design and facilitate racial equity training and capacity building for City staff and leaders . Serve as liaison between community stakeholders and the Office of Equity. Support fund development and grant writing to drive racial equity implementation. Perform other related duties as assigned. REQUIREMENTS TO FILE Graduation from an accredited college or university with a bachelor’s degree in Public Health , Public Administration, Public Policy, Urban Planning, Social Work, Sociology, Psychology, or closely related field. Experience may be substituted for a degree on a year-for-year basis. Minimum of two (2) years of relevant work experience in engaging with diverse stakeholders, facilitating collaborative meetings, and implementing programs or policies in a local government or non-profit setting. Proficiency in the use of Microsoft Outlook, Word, Excel, and PowerPoint. DESIRABLE QUALIFICATIONS: Prior experience working at a state or local jurisdiction is preferred, but not required . Sincere and demonstrated commitment to advancing racial equity and social justice. A current City of Long Beach employee. THE SUCCESSFUL CANDIDATE WILL POSSESS THE FOLLOWING: Knowledge of and experience with applying a racial equity lens, including organizational assessments, practices, or policies. Ability to facilitate processes for inclusion and meaningful staff and community engagement. Ability to manage multiple projects and timelines. Cultural humility and experience working in multi-cultural environments, including the ability to work and communicate with diverse staff and partners from community-based organizations, government staff, and elected officials. Strong interpersonal skills, with the ability to facilitate challenging conversations in a collaborative and respectful manner. Ability to communicate effectively, both orally and in writing. Ability to work independently and exercise strong judgment in carrying out responsibilities. Ability to handle confidential issues in a professional manner. Strong attention to detail. Ability to negotiate, navigate, and reach a consensus of differing views and interests toward advancing equitable processes and outcomes. SELECTION PROCEDURE This recruitment will close at 11:59 p.m. on Wednesday, May 1, 2024. T o be considered, applicants must submit a cover letter, resume, and proof of degree (qualifying with a degree), in PDF format. Applications will be reviewed for depth and breadth of experience, and for level and relatedness of education. The most qualified candidates will be invited to participate in further selection procedures. Applicants who do not meet the minimum requirements, including submission of all required attachments, will not be considered. The City of Long Beach is an Equal Opportunity Employer. We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act . The City of Long Beach intends to provide reasonable accommodations in accordance with the Americans with Disabilities Act of 1990. If special accommodation is desired, or if you would like to request this information in an alternative format, please call (562) 570-7915. In support of the City’s Language Access Policy, bilingual skills (Spanish, Khmer and/or Tagalog) are desirable for positions interacting with the public. Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% @55 for "Classic" members and 2%@62 for new members as defined by PEPRA. Subject to employee contribution. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave: One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: $450 per month. Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). City contributes 1% of employee's base pay to the employee's 401(a) plan; effective September 30, 2022, the City will contribute 2% of employee's base pay to the employee's 401(a) account. Employees may opt to contribute up to the IRS annual limits as well. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: After six (6) months of City employment; up to 30 calendar days (160 hours) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Management positions - Refer to the Job Posting brochure included in the job posting. Closing Date/Time: 5/1/2024 11:59 PM Pacific
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Access Specialist (Student Services Professional III) Compensation and Benefits Anticipated Hiring Salary: $5,025 per month Full CSU Classification Salary Range: $5,025 - $7,159 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under the general direction of the Director of Services for Students with Disabilities (SSD), the individual in this position evaluates eligibility and determines appropriate academic accommodations for enrolled students with physical, perceptual, learning, and psychological disabilities. Duties include the provision of comprehensive disability related academic and career development advisement. The incumbent works with students on developing alternative learning strategies, problem solving skills and effective self-advocacy approaches. Responsibilities also involve assisting faculty, staff, and administrators with information regarding appropriate implementation of mandated academic accommodations. Key Qualifications Knowledge of: Federal and State laws and regulations related to disability issues and accommodations and their application to students with disabilities. Cultural, psychosocial and employment implications of disability. Thorough knowledge of the policies, procedures, and practices of services to students with disabilities in a university setting or the ability to quickly acquire the knowledge. General knowledge of the policies, practices, and activities of student services programs. Knowledge of computer office systems and ability to use a broad range of technology, systems, and software packages. Ability to: Work effectively with students with a broad range of disabilities. Carry out complex assignments independently without detailed instructions. Advise students individually or in groups on varied and complex matters. Analyze individual or group situations thoroughly, perceive available alternatives and their implications and verbalize pertinent information to individuals involved. Assist students with disabilities to develop their ability to identify, think through and evaluate problems and consider options or alternative solutions. Interact with individuals in situations where frustration, anger, or confusion are present in order to bring about calmer consideration of issues. Adjust approaches and techniques in the face of unpredictable responses and rapidly changing circumstances. Make decisions in individual cases to resolve problems where guidelines and procedures do not exist. Implement, explain, and apply applicable laws, codes and regulations, and exercise sound, independent judgment within general policy guidelines and operating parameters. Ability to create, analyze and evaluate program information and provide data for review in developing and implementing strategies and activities to support student success. Interpersonal and communication skills, including ability to work effectively with people of diverse backgrounds and ability to collaborate across organizational lines. Establish and maintain cooperative working relationships and promote a positive, service oriented collegial work environment with a variety of individuals. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor’s Degree from an accredited college or university with a major in a related field. Equivalent or three years of progressively responsible professional student services work experience. A Master’s degree in Clinical Rehabilitation and Mental Health Counseling (formerly Rehabilitation Counseling), Clinical Psychology, Communicative Science and Disorders, Special Education, Clinical Social Work or related field may be substituted for one year of professional experience. Preferred Skills: In addition to knowledge and experience with a broad range of disabilities, specific experience in counseling students who are deaf, blind, visually impaired, or who have psychological disabilities is an asset. Ability to work in a flexible, collaborative manner within a diverse and demanding work environment. Knowledge of specific uses of adaptive equipment and software. Department Summary The mission of Services for Students with Disabilities is to facilitate inclusion by strengthening partnerships with the campus community to eliminate barriers and raise disability awareness. By doing so, students with disabilities will have an equal opportunity to reach academic success. Deadline & Application Instructions Applications received by April 30, 2024 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Jan 05 2024 Pacific Standard Time Applications close: Apr 30 2024 Pacific Daylight Time Closing Date/Time:
Apr 06, 2024
Access Specialist (Student Services Professional III) Compensation and Benefits Anticipated Hiring Salary: $5,025 per month Full CSU Classification Salary Range: $5,025 - $7,159 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under the general direction of the Director of Services for Students with Disabilities (SSD), the individual in this position evaluates eligibility and determines appropriate academic accommodations for enrolled students with physical, perceptual, learning, and psychological disabilities. Duties include the provision of comprehensive disability related academic and career development advisement. The incumbent works with students on developing alternative learning strategies, problem solving skills and effective self-advocacy approaches. Responsibilities also involve assisting faculty, staff, and administrators with information regarding appropriate implementation of mandated academic accommodations. Key Qualifications Knowledge of: Federal and State laws and regulations related to disability issues and accommodations and their application to students with disabilities. Cultural, psychosocial and employment implications of disability. Thorough knowledge of the policies, procedures, and practices of services to students with disabilities in a university setting or the ability to quickly acquire the knowledge. General knowledge of the policies, practices, and activities of student services programs. Knowledge of computer office systems and ability to use a broad range of technology, systems, and software packages. Ability to: Work effectively with students with a broad range of disabilities. Carry out complex assignments independently without detailed instructions. Advise students individually or in groups on varied and complex matters. Analyze individual or group situations thoroughly, perceive available alternatives and their implications and verbalize pertinent information to individuals involved. Assist students with disabilities to develop their ability to identify, think through and evaluate problems and consider options or alternative solutions. Interact with individuals in situations where frustration, anger, or confusion are present in order to bring about calmer consideration of issues. Adjust approaches and techniques in the face of unpredictable responses and rapidly changing circumstances. Make decisions in individual cases to resolve problems where guidelines and procedures do not exist. Implement, explain, and apply applicable laws, codes and regulations, and exercise sound, independent judgment within general policy guidelines and operating parameters. Ability to create, analyze and evaluate program information and provide data for review in developing and implementing strategies and activities to support student success. Interpersonal and communication skills, including ability to work effectively with people of diverse backgrounds and ability to collaborate across organizational lines. Establish and maintain cooperative working relationships and promote a positive, service oriented collegial work environment with a variety of individuals. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor’s Degree from an accredited college or university with a major in a related field. Equivalent or three years of progressively responsible professional student services work experience. A Master’s degree in Clinical Rehabilitation and Mental Health Counseling (formerly Rehabilitation Counseling), Clinical Psychology, Communicative Science and Disorders, Special Education, Clinical Social Work or related field may be substituted for one year of professional experience. Preferred Skills: In addition to knowledge and experience with a broad range of disabilities, specific experience in counseling students who are deaf, blind, visually impaired, or who have psychological disabilities is an asset. Ability to work in a flexible, collaborative manner within a diverse and demanding work environment. Knowledge of specific uses of adaptive equipment and software. Department Summary The mission of Services for Students with Disabilities is to facilitate inclusion by strengthening partnerships with the campus community to eliminate barriers and raise disability awareness. By doing so, students with disabilities will have an equal opportunity to reach academic success. Deadline & Application Instructions Applications received by April 30, 2024 will be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Jan 05 2024 Pacific Standard Time Applications close: Apr 30 2024 Pacific Daylight Time Closing Date/Time:
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE DEPARTMENT: The Alameda County Probation Department is an essential element of the County’s system of public protection and human services. The Department’s role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. THE POSITION: Under general direction, to analyze department business system needs, and produce, maintain and update software systems to meet those needs. Information Systems Analysts are responsible for gathering requirements, defining problems and recommending solutions, writing program and database design specifications, modifying existing systems and providing production support for users and their systems. Information Systems Analysts may also prepare instructional material for department staff, act as project manager on projects; and performs related duties as required. DISTINGUISHING FEATURES: This is the fully functioning Systems Analyst classification in the Information Systems class series. Incumbents are competent to work independently in designing, developing, testing, implementing, and maintaining software systems and programs. Activities include analyzing information business requirements, recommending technology solutions, preparing automated system specifications, designing logic flow diagrams, screens, file structures, reports, forms and menus, performing quality assurance testing, and developing system documentation. Information Systems Analysts may supervise journey-level, technical or clerical staff. Information Systems Analyst differs from the Information Systems Specialist - Technical Support Analyst series in that incumbents specialize in, and spend a majority of their time working on, business applications systems analysis, design, and coding, with emphasis on more complex design and development activities; whereas Information Systems Specialists and Technical Support Analysts perform more general system support activities, which may include less complex systems and programming duties requiring less than 50% of their time. Information Systems Analyst is further distinguished from the next higher-level class of Information Systems Manager in that the latter is responsible for all of the data processing activities of a smaller department or for a major data processing section in a larger department. MINIMUM QUALIFICATIONS Education: The equivalent to graduation from an accredited four-year college or university (120 semester units or 180 quarter units) with a major in MIS, Computer Science, Computer Engineering or equivalent. AND Experience: The equivalent of two years of full-time experience in planning, developing and administering complex information technology systems and applications. OR II Experience: The equivalent of three years of full time experience in planning, developing and administering multiple, complex information technology systems and applications. Certification: Professional Certification as a Microsoft Certified Solution Developer, Sun Certified Java Programmer, Sun Certified Java Developer or equivalent can be substituted for one year of experience. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Modern computer technology used to plan, develop and administer computers and network systems. • Information technology concepts. • Methodologies for analyzing systems, procedures and workflow. • Office software applications. • Functions and capabilities of database systems. • World Wide Web technology. • Principles of network infrastructure. • Software programming languages such as Visual Studio.NET, Visual C++, C#, Visual Basic, ASP.NET, VB.NET, XML, XSL, ASP, JavaScript, CSS, DHTML, Java / J2EE, JSP, Struts, Oracle, SQL server, IBM WebSphere, BEA WebLogic, Jboss. Specific programming languages may be selectively required for individual positions as needed by the recruiting departments. Ability to: • Function as a system(s) administrator. • Maintain and modify existing office software applications. • Analyze and problem solve. • Make effective decisions. • Plan and organize. • Identify and correct problems with computers and related equipment. • Analyze problems related to database design, system interactions and cross platform issues. • Prepare and maintain documentation, records and logs. • Communicate effectively both orally and in writing. • Interface with users at all levels of the organization. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion TO APPLY: Please contact Lauren Allison at (510) 268-7980 or lallison@acgov.org to apply. You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
Mar 05, 2024
Full Time
Introduction This is a reinstatement, transfer or voluntary demotion opportunity for current and former regularly appointed employees of Alameda County. Reinstatement: Pursuant to Civil Service Rule 1744: On the request of a department head and approval of the Commission, a regularly appointed employee who resigned in good standing may, within three years after the effective date of his/her resignation, be reinstated in a position in the class from which he/she resigned or in a position in another class for which he/she may be eligible as determined by the Commission. Appointments by reinstatement following resignation are subject to the probationary period established for the class. You must have been a classified County employee in the same job code or in a job code at the same salary maximum and left the County in good standing. In addition, you must meet the minimum and special qualifications of the specific position. Transfer: You must be a current County classified employee in the same job code or in a job code with the same salary maximum for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. Voluntary Demotion: You must be a current County classified employee in a job code which is at a higher salary maximum than the vacancy for which you are applying. In addition, you must meet the minimum and special qualifications of the specific position. DESCRIPTION THE DEPARTMENT: The Alameda County Probation Department is an essential element of the County’s system of public protection and human services. The Department’s role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter. THE POSITION: Under general direction, to analyze department business system needs, and produce, maintain and update software systems to meet those needs. Information Systems Analysts are responsible for gathering requirements, defining problems and recommending solutions, writing program and database design specifications, modifying existing systems and providing production support for users and their systems. Information Systems Analysts may also prepare instructional material for department staff, act as project manager on projects; and performs related duties as required. DISTINGUISHING FEATURES: This is the fully functioning Systems Analyst classification in the Information Systems class series. Incumbents are competent to work independently in designing, developing, testing, implementing, and maintaining software systems and programs. Activities include analyzing information business requirements, recommending technology solutions, preparing automated system specifications, designing logic flow diagrams, screens, file structures, reports, forms and menus, performing quality assurance testing, and developing system documentation. Information Systems Analysts may supervise journey-level, technical or clerical staff. Information Systems Analyst differs from the Information Systems Specialist - Technical Support Analyst series in that incumbents specialize in, and spend a majority of their time working on, business applications systems analysis, design, and coding, with emphasis on more complex design and development activities; whereas Information Systems Specialists and Technical Support Analysts perform more general system support activities, which may include less complex systems and programming duties requiring less than 50% of their time. Information Systems Analyst is further distinguished from the next higher-level class of Information Systems Manager in that the latter is responsible for all of the data processing activities of a smaller department or for a major data processing section in a larger department. MINIMUM QUALIFICATIONS Education: The equivalent to graduation from an accredited four-year college or university (120 semester units or 180 quarter units) with a major in MIS, Computer Science, Computer Engineering or equivalent. AND Experience: The equivalent of two years of full-time experience in planning, developing and administering complex information technology systems and applications. OR II Experience: The equivalent of three years of full time experience in planning, developing and administering multiple, complex information technology systems and applications. Certification: Professional Certification as a Microsoft Certified Solution Developer, Sun Certified Java Programmer, Sun Certified Java Developer or equivalent can be substituted for one year of experience. NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. KNOWLEDGE AND SKILLS NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification. Knowledge of: • Modern computer technology used to plan, develop and administer computers and network systems. • Information technology concepts. • Methodologies for analyzing systems, procedures and workflow. • Office software applications. • Functions and capabilities of database systems. • World Wide Web technology. • Principles of network infrastructure. • Software programming languages such as Visual Studio.NET, Visual C++, C#, Visual Basic, ASP.NET, VB.NET, XML, XSL, ASP, JavaScript, CSS, DHTML, Java / J2EE, JSP, Struts, Oracle, SQL server, IBM WebSphere, BEA WebLogic, Jboss. Specific programming languages may be selectively required for individual positions as needed by the recruiting departments. Ability to: • Function as a system(s) administrator. • Maintain and modify existing office software applications. • Analyze and problem solve. • Make effective decisions. • Plan and organize. • Identify and correct problems with computers and related equipment. • Analyze problems related to database design, system interactions and cross platform issues. • Prepare and maintain documentation, records and logs. • Communicate effectively both orally and in writing. • Interface with users at all levels of the organization. BENEFITS Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*: For your Health & Well-Being Medical - HMO & PPO Plans Dental - HMO & PPO Plans Vision or Vision Reimbursement Share the Savings Basic Life Insurance Supplemental Life Insurance (with optional dependent coverage for eligible employees) Accidental Death and Dismemberment Insurance County Allowance Credit Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance Short-Term Disability Insurance Long-Term Disability Insurance Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services Employee Assistance Program For your Financial Future Retirement Plan - (Defined Benefit Pension Plan) Deferred Compensation Plan (457 Plan or Roth Plan) For your Work/Life Balance 12 paid holidays Floating Holidays Vacation and sick leave accrual Vacation purchase program Management Paid Leave** Catastrophic Sick Leave Group Auto/Home Insurance Pet Insurance Commuter Benefits Program Guaranteed Ride Home Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts) Employee Discount Program (e.g. theme parks, cell phone, etc.) Child Care Resources 1 st United Services Credit Union *Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change. ** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave. Conclusion TO APPLY: Please contact Lauren Allison at (510) 268-7980 or lallison@acgov.org to apply. You are encouraged to apply immediately as this posting is open until filled and may close at anytime. Alameda County is an Equal Opportunity Employer Closing Date/Time: Continuous
City of Portland, Oregon
Portland, Oregon, United States
The Position . The Office of Management and Finance is hiring three (3), regular Facilities Maintenance Specialists for Facility Services and one (1), limited-duration Facility Maintenance Specialist for Community Safety. Job Appointment: Three positions are regular. Another position will be appointed limited duration. Persons appointed to limited-term positions will be designated as regular or temporary employees whose appointment shall not exceed two (2) years except for the extension of grants or funding from outside sources. All positions are full-time. Work Schedule: Monday - Friday, 7:30 am - 4 pm with occasional on-call work and opportunities for overtime. Work Location: Facilities positions reports on-site daily at 3315 NW Yeon. Community Safety will report to 1120 Southwest 5th Avenue. Fieldwork is also required, which includes visiting multiple sites throughout the City as needed. Benefits: Please check our benefit tab for an overview of benefits for this position. Union Representation: This classification is represented by the District Council of Trade Unions (DCTU). To view this labor agreement, please click here . Applicants start at the entry salary rate . If you are a DCTU-represented employee, see the labor agreement for additional information or talk to your union representative. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume. Position Summary - Facilities The Facilities Maintenance Specialist performs preventative maintenance and repair of heating, cooling, ventilation systems, household appliances, and other building equipment such as lights, plumbing, and office furniture. Work requires familiarity with building heating systems to recognize operating conditions that may lead to breakdown or inefficient operation. The work also involves performing minor building maintenance tasks requiring a variety of mechanical skills. Position Summary - Community Safety We are seeking a skilled and reliable Shelter Facilities Maintenance Specialist to join our team. This position will support operations of the City’s portfolio of homeless shelter services, including but not limited to the existing Safe Rest Villages and the Temporary Alternative Shelter Sites. Shelter sites include fenced villages of sleeping pods and/or RV parking supported by containerized hygiene, kitchen, laundry, and office or meeting facilities and covered gathering/activity spaces. Our Shelter Facilities Maintenance Specialist should exhibit trauma sensitivity and compassion to support the Shelter Operations Team in ensuring that all shelter facilities and sites are maintained to meet the needs of participants, site operators, service providers, and other relevant stakeholders. The ideal candidate will have a strong background in general maintenance, repair work, basic construction tasks, and asset management and tracking. As a Facilities Maintenance Specialist, you will be responsible for completing a variety of tasks ranging from fixing leaky faucets to repairing drywall, ensuring that our shelter facilities are in excellent condition. This includes monitoring and tracking City Assets and property, preventative maintenance, and the repair of sleeping units, heating, cooling, ventilation systems, household appliances, and other shelter site equipment such as lights, fences, gates, plumbing, and furniture. Work requires familiarity with building heating systems to recognize operating conditions that may lead to breakdown or inefficient operation. The work also involves performing minor maintenance tasks on buildings, and containerized hygiene, office, and kitchen units at City-supported shelters. As a Facilities Maintenance Specialist for Facilities, you will: Perform preventive maintenance to plumbing and mechanical systems and related system components; test systems’ competency and devices and evaluate performance; participate in developing preventative maintenance plans. Operate , maintain, and repair mechanical systems; troubleshoot total building and/or facility mechanical systems to identify and correct problems; adjust system performance as needed to account for changes in seasons, space utilization, occupancy, and other facility needs. Repair and replace plumbing and mechanical systems and components, including sensors and related hardware and software. Maintain induction and air handling units; clean and inspect all equipment; maintain and service refrigeration units. Identify repair and maintenance projects requiring the assistance of contractors or vendors; describe work to be performed, solicit cost estimates, evaluate the selected contractor’s or vendor’s work, and recommend final payment. Repair and maintain facilities structures; perform minor repairs to building door hardware, fire, life, and safety protection equipment/systems, sprinkler systems, and irrigation lines; maintain indoor/outdoor facilities, fans, lights, and related. Maintain and monitor building supplies, materials, and equipment. Provide technical assistance and make recommendations. Perform administrative tasks such as maintaining records, attending meetings, timekeeping, and training. As a Facilities Maintenance Specialist for Community Safety, you will: Perform general maintenance tasks such as painting, carpentry, and plumbing repairs. Track and monitor the quantity, condition, and location of City shelter assets including housing pods, shower and restroom buildings, auxiliary structures, and other related facility items. Repair and maintain electrical systems, including light fixtures and outlets. Conduct routine inspections of premises and equipment to identify and resolve issues promptly. Install and assemble furniture, fixtures, and equipment as needed. Handle basic landscaping duties, including lawn care and snow removal when seasonally appropriate. Respond promptly to maintenance requests at the direction of City Shelter operations staff. Maintain accurate records of maintenance and repair work performed. About the Bureau: OMF Facility Services is housed in the Division of Asset Management (DAM), a 140-person division within the City of Portland’s Office of Management and Finance. OMF Facility Services manages over 1.5 million square feet of City-owned facility assets valued at approximately $900 million, including the City’s highest-profile civic facilities. The organization provides facility operations and maintenance, capital project development and management, space planning and management, and property management and leasing services for City bureaus. The organization is also responsible for long-range capital and real estate planning. Virtual Zoom Meet & Greet Opportunity Come meet the hiring manager and the senior recruiter! We'll be talking about this position's duties and responsibilities, day-to-day, review the announcement and how to apply, and answer questions you may have about the position. Click here to view the recording. Questions? Amanda Hillebrecht, Senior Recruiter Bureau of Human Resources Amanda.Hillebrecht@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Knowledge of the methods, practices, and tools used in general facility maintenance including, plumbing, mechanical, and related hardware and software equipment. Knowledge of best safety practices including facility maintenance hazards, safety precautions, and applicable OSHA standards. Ability to work effectively with co-workers in a diverse workforce and respond appropriately to questions/concerns from other employees and the public. Knowledge of maintenance, repair, and replacement of building systems including the operation of chillers, fan systems, and pumps. Applicants must also possess: A current/valid state driver's license. Applicants must meet City "good driver" requirements. Pass pre-employment criminal and background check. Although not required, you may have one or more of the following: Certificate of HVAC Completion from a 2-year Trade School or Apprenticeship ORACCA Brazing Certification or equivalent State of Oregon Backflow Tester/Cross Connection Inspector State of Oregon’s Class 3 Boiler License The Recruitment Process STEP 1: Apply online between March 25, 2024 and June 17, 2024 Required Application Materials: Resume Answer the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: The City of Portland has How to Apply Videos and offers How to Apply Classes once per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. Your responses to the supplemental questions should include details describing your education, training, and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of April 15, 2024 (monthly thereafter) An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your resume and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required before the establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of April 22, 2024 (monthly thereafter) Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): To Be Determined The hiring bureau will review and select candidates to interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: To Be Determined Step 6: Start Date: To Be Determined A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 6/17/2024 11:59 PM Pacific
Mar 26, 2024
Full Time
The Position . The Office of Management and Finance is hiring three (3), regular Facilities Maintenance Specialists for Facility Services and one (1), limited-duration Facility Maintenance Specialist for Community Safety. Job Appointment: Three positions are regular. Another position will be appointed limited duration. Persons appointed to limited-term positions will be designated as regular or temporary employees whose appointment shall not exceed two (2) years except for the extension of grants or funding from outside sources. All positions are full-time. Work Schedule: Monday - Friday, 7:30 am - 4 pm with occasional on-call work and opportunities for overtime. Work Location: Facilities positions reports on-site daily at 3315 NW Yeon. Community Safety will report to 1120 Southwest 5th Avenue. Fieldwork is also required, which includes visiting multiple sites throughout the City as needed. Benefits: Please check our benefit tab for an overview of benefits for this position. Union Representation: This classification is represented by the District Council of Trade Unions (DCTU). To view this labor agreement, please click here . Applicants start at the entry salary rate . If you are a DCTU-represented employee, see the labor agreement for additional information or talk to your union representative. Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need to respond to the supplemental questions and attach a resume. Position Summary - Facilities The Facilities Maintenance Specialist performs preventative maintenance and repair of heating, cooling, ventilation systems, household appliances, and other building equipment such as lights, plumbing, and office furniture. Work requires familiarity with building heating systems to recognize operating conditions that may lead to breakdown or inefficient operation. The work also involves performing minor building maintenance tasks requiring a variety of mechanical skills. Position Summary - Community Safety We are seeking a skilled and reliable Shelter Facilities Maintenance Specialist to join our team. This position will support operations of the City’s portfolio of homeless shelter services, including but not limited to the existing Safe Rest Villages and the Temporary Alternative Shelter Sites. Shelter sites include fenced villages of sleeping pods and/or RV parking supported by containerized hygiene, kitchen, laundry, and office or meeting facilities and covered gathering/activity spaces. Our Shelter Facilities Maintenance Specialist should exhibit trauma sensitivity and compassion to support the Shelter Operations Team in ensuring that all shelter facilities and sites are maintained to meet the needs of participants, site operators, service providers, and other relevant stakeholders. The ideal candidate will have a strong background in general maintenance, repair work, basic construction tasks, and asset management and tracking. As a Facilities Maintenance Specialist, you will be responsible for completing a variety of tasks ranging from fixing leaky faucets to repairing drywall, ensuring that our shelter facilities are in excellent condition. This includes monitoring and tracking City Assets and property, preventative maintenance, and the repair of sleeping units, heating, cooling, ventilation systems, household appliances, and other shelter site equipment such as lights, fences, gates, plumbing, and furniture. Work requires familiarity with building heating systems to recognize operating conditions that may lead to breakdown or inefficient operation. The work also involves performing minor maintenance tasks on buildings, and containerized hygiene, office, and kitchen units at City-supported shelters. As a Facilities Maintenance Specialist for Facilities, you will: Perform preventive maintenance to plumbing and mechanical systems and related system components; test systems’ competency and devices and evaluate performance; participate in developing preventative maintenance plans. Operate , maintain, and repair mechanical systems; troubleshoot total building and/or facility mechanical systems to identify and correct problems; adjust system performance as needed to account for changes in seasons, space utilization, occupancy, and other facility needs. Repair and replace plumbing and mechanical systems and components, including sensors and related hardware and software. Maintain induction and air handling units; clean and inspect all equipment; maintain and service refrigeration units. Identify repair and maintenance projects requiring the assistance of contractors or vendors; describe work to be performed, solicit cost estimates, evaluate the selected contractor’s or vendor’s work, and recommend final payment. Repair and maintain facilities structures; perform minor repairs to building door hardware, fire, life, and safety protection equipment/systems, sprinkler systems, and irrigation lines; maintain indoor/outdoor facilities, fans, lights, and related. Maintain and monitor building supplies, materials, and equipment. Provide technical assistance and make recommendations. Perform administrative tasks such as maintaining records, attending meetings, timekeeping, and training. As a Facilities Maintenance Specialist for Community Safety, you will: Perform general maintenance tasks such as painting, carpentry, and plumbing repairs. Track and monitor the quantity, condition, and location of City shelter assets including housing pods, shower and restroom buildings, auxiliary structures, and other related facility items. Repair and maintain electrical systems, including light fixtures and outlets. Conduct routine inspections of premises and equipment to identify and resolve issues promptly. Install and assemble furniture, fixtures, and equipment as needed. Handle basic landscaping duties, including lawn care and snow removal when seasonally appropriate. Respond promptly to maintenance requests at the direction of City Shelter operations staff. Maintain accurate records of maintenance and repair work performed. About the Bureau: OMF Facility Services is housed in the Division of Asset Management (DAM), a 140-person division within the City of Portland’s Office of Management and Finance. OMF Facility Services manages over 1.5 million square feet of City-owned facility assets valued at approximately $900 million, including the City’s highest-profile civic facilities. The organization provides facility operations and maintenance, capital project development and management, space planning and management, and property management and leasing services for City bureaus. The organization is also responsible for long-range capital and real estate planning. Virtual Zoom Meet & Greet Opportunity Come meet the hiring manager and the senior recruiter! We'll be talking about this position's duties and responsibilities, day-to-day, review the announcement and how to apply, and answer questions you may have about the position. Click here to view the recording. Questions? Amanda Hillebrecht, Senior Recruiter Bureau of Human Resources Amanda.Hillebrecht@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Knowledge of the methods, practices, and tools used in general facility maintenance including, plumbing, mechanical, and related hardware and software equipment. Knowledge of best safety practices including facility maintenance hazards, safety precautions, and applicable OSHA standards. Ability to work effectively with co-workers in a diverse workforce and respond appropriately to questions/concerns from other employees and the public. Knowledge of maintenance, repair, and replacement of building systems including the operation of chillers, fan systems, and pumps. Applicants must also possess: A current/valid state driver's license. Applicants must meet City "good driver" requirements. Pass pre-employment criminal and background check. Although not required, you may have one or more of the following: Certificate of HVAC Completion from a 2-year Trade School or Apprenticeship ORACCA Brazing Certification or equivalent State of Oregon Backflow Tester/Cross Connection Inspector State of Oregon’s Class 3 Boiler License The Recruitment Process STEP 1: Apply online between March 25, 2024 and June 17, 2024 Required Application Materials: Resume Answer the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: Veteran documents to request for Veteran Preference (ex, DD214-Member 4, VA Benefit Letter, etc.) Application Tips: The City of Portland has How to Apply Videos and offers How to Apply Classes once per month. If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. Your responses to the supplemental questions should include details describing your education, training, and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your resume should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach materials not requested. All completed applications for this position must be submitted no later than the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Week of April 15, 2024 (monthly thereafter) An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your resume and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required before the establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Week of April 22, 2024 (monthly thereafter) Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. Step 4: Selection (Interview): To Be Determined The hiring bureau will review and select candidates to interview. Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: To Be Determined Step 6: Start Date: To Be Determined A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change* Additional Information Click here for additional information regarding the following: Veteran Preference ADA, Pregnancy, and Religious Accommodations Work Status Equal Employment Opportunity A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 6/17/2024 11:59 PM Pacific
MASSACHUSETTS TRIAL COURT
Greenfield, Massachusetts, United States
Title: Probation Case Specialist Series - Franklin/Hampshire Juvenile Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. A multi-site position, travel and/or reassignment may be required at the discretion of the department head to the following sessions: Hampshire - Hadley and Belchertown & Franklin - Greenfield and Orange Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-29
Apr 30, 2024
Full Time
Title: Probation Case Specialist Series - Franklin/Hampshire Juvenile Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. A multi-site position, travel and/or reassignment may be required at the discretion of the department head to the following sessions: Hampshire - Hadley and Belchertown & Franklin - Greenfield and Orange Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-29
MASSACHUSETTS TRIAL COURT
Somerville, Massachusetts, United States
Title: Probation Case Specialist Series - Somerville District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-29
Apr 25, 2024
Full Time
Title: Probation Case Specialist Series - Somerville District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-29
MASSACHUSETTS TRIAL COURT
Peabody, Massachusetts, United States
Title: Probation Case Specialist Series - Peabody District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-29
Apr 25, 2024
Full Time
Title: Probation Case Specialist Series - Peabody District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-29
MASSACHUSETTS TRIAL COURT
Orleans, Massachusetts, United States
Title: Probation Case Specialist Series - Orleans District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-29
Apr 25, 2024
Full Time
Title: Probation Case Specialist Series - Orleans District Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-29
MASSACHUSETTS TRIAL COURT
Boston, Massachusetts, United States
Title: Probation Case Specialist Series - Suffolk Superior Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-29
Apr 25, 2024
Full Time
Title: Probation Case Specialist Series - Suffolk Superior Court Pay Grade: Grade 7 - 10 Starting Pay: $44,865.27 Departmental Mission Statement: The Massachusetts Probation Service’s mission is to increase community safety, reduce recidivism, contribute to the fair and equitable administration of justice, support victims and survivors, and assist individuals and families in achieving long term positive change. ORGANIZATIONAL PROFILE: https://www.mass.gov/orgs/massachusetts-probation-service Notes: This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: SUMMARY OF SERIES: This series is responsible for performing a variety of duties related to the processing of cases, including entering of data in automated systems, within a Probation Office. In addition to case processing duties, this series is also responsible for providing service to the public and other individuals who have business with the court consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and Probation operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher level position titles within this series consistent with the specifications for the higher level position titles.The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Probation Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Probation Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Probation Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Probation Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Probation Case Coordinator. Duties: Probation Case Specialist I Duties: Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting individuals in filling out forms and applications, and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties; • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting; or on another case processing system; • Retrieves criminal records, enters initial data, and updates records and orders in various automated systems; • Requests information from other agencies, departments, and or courts; • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries; • Prepares lists and other standard documents, and sends out notices to parties and attorneys; Verifies daily list with the Clerk-Magistrate's office; • Copies, files, retrieves, and sorts court papers, documents, and folders according to established procedures. • Pulls folders for court sessions; Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail; • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts; • Maintains statistical data concerning case processing activities; and Performs related duties as required. Probation Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes providing information of a more specialized and or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, reports, and filings for accuracy and completeness and determining processing required prior to entering them in the permanent record, identifying inaccuracies and or discrepancies and taking action to resolve inaccuracies and discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs more extensive administrative support work Probation Officers, including typing case folders, violation hearing notices, pre-sentence investigations, probation transfers, letters, reports, and other non-standard documents using word processing software as required. Also collects supporting documentation as necessary. • Performs routine administrative duties such as preparing internal requisitions, payment vouchers, encumbrance documents, and CAPS forms as required. • Serves as a “floating case specialist” who is able to fill-in for employees within other work units as required. • Performs all of the duties of the lower level within this series as required. Probation Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Performs advanced case processing and data entry functions requiring independent judgment concerning the types of actions to be taken and making determinations as to when it is appropriate to take such actions, including working on complicated merges involving multiple records and the need to collect information from multiple outside agencies. • Compares data in various automated systems in order to determine status and to ensure accuracy of information. Resolves discrepancies as needed. • Reviews approved motions for release of criminal records for completeness, produces such records or identifies issues for further review by a supervisor. • Maintains a data base on individuals referred to community service and other court programs and provides periodic reports; • Assists in the training of new employees and in the ongoing training of other employees. Serves as a “floating case specialist” who is able to perform the full-range of case processing duties within an office during absences as required; • Assists in special projects as assigned by a supervisor; May provide occasional assistance to courtroom personnel; Performs all of the duties of the lower levels within this series as required; Probation Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Serves as a resource for the handling of particular functions, including answering questions and assisting in resolving problems. • Compiles statistical information on probation activities and prepares periodic reports. • Prepares a variety of notices, documents and correspondence requiring a detailed knowledge of applicable terminology, rules, and procedures. • Assists in researching open cases to determine their status and to determine further action to be taken. • Performs administrative support responsibilities for a supervisor, including composing correspondence for supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar and arranging meetings, and maintaining files; • Identifies persons who are behind in payments, research payment histories, determines further actions to be taken, and maintains appropriate files. • Provides assistance to staff in the use of word processing and other software applications; • May provide regular assistance and coordination to personnel assigned to the courtroom; • May serve as a back-up to a higher level series; • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Probation Case Specialist. Probation Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Probation Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Probation Case Specialist I. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Working knowledge and training in all of the procedures, manual and automated, related to the cases processed within the Probation Office. • Working knowledge of word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical case processing information. • Ability to identify problems with court documents, papers and filings and to take appropriate action. Probation Case Specialist III Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist II. • Considerable working knowledge of case processing using MassCourts or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to all of the cases processed by the Probation Office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. Demonstrated ability to work without close supervision. Probation Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Probation Case Specialist III. • Considerable working knowledge of all probation related case processing using MassCourts or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. • Demonstrated ability to conduct research on case files and systems and to prepare reports. Closing Date/Time: 2024-07-29
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Facilities Control Specialist Classification Title: Facilities Control Specialist Posting Details Priority Application Date (Posting will remain open until filled): Monday, January 22, 2024 @ 11:55pm PST Position Summary Under limited supervision, incumbents are responsible for the installation, maintenance, adjustment and repair of electric, electronic, pneumatic and digitally controlled building automation systems which manage the most complex HVAC and refrigeration systems. Incumbents monitor, troubleshoot, design, modify, calibrate and program system features; and respond to technical and mechanical problems, either remotely or on-site. Incumbents must be thoroughly conversant in the software operation of the applicable building automation system and have journey-level skills and experience to allow them to diagnose, repair and maintain complex HVAC systems and their components. The Facilities Control Specialist primary focus is on the monitoring and maintenance of building automation systems. Some occasional manual repairs and adjustments may be performed directly on HVAC and refrigeration systems and equipment. FLSA : Non-Exempt (eligible for overtime compensation under FLSA). Position is benefits-eligible. Anticipated Hiring Range : $6,464.00 per month - $7,650.00 per month CSU Classification Salary Range : $6,464.00 per month - $8,196.00 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Work Hours : Monday - Friday, 7:30a.m. - 4:00p.m. Position works on-site. Department Information The Central Plant building is the heart of the campus heating and air conditioning system. Within the building our equipment produces steam and chilled water which is then circulated across the campus through a network of below and above ground piping. Once the steam and chilled water enters the buildings, a series of pumps, valves, and fans are operated by an automated, computerized control system. The system works to maintain a balance between building occupant comfort and energy efficiency. However, not all of the campus is served by the Central Plant. There are boilers and air conditioning units located in other facilities around the campus. Please visit our website for additional information: https://www.csus.edu/administration-business-affairs/facilities-management/ Minimum Qualifications Knowledge: In addition to the knowledge requirements of the Building Service Engineer and/or Air Conditioning/Refrigeration Mechanic, the Facilities Control Specialist must possess a thorough understanding of electric, electronic, pneumatic and digitally controlled building automation systems, including a thorough knowledge of assigned building automation systems. Abilities: In addition to the abilities of the Building Service Engineer and/or Air Conditioning/Refrigeration Mechanic, the Facilities Control Specialist must be able to use of the building automation system’s programming features to design, modify and implement programs to achieve facilities management’s goals, as well as to perform remote and hands-on troubleshooting, intervention and repair, as needed. Experience: In addition to the experience required of the Building Service Engineer and/or Air Conditioning/Refrigeration Mechanic, the abilities of a Facilities Control Specialist normally would be acquired through four or more years of experience in the following areas: a) Progressively responsible skilled journey-level experience diagnosing, repairing and maintaining large, complex and sophisticated heating, ventilation, refrigeration and air conditioning and water treatment systems. b) Experience installing, inspecting, servicing, repairing, replacing and calibrating building automation and contort systems. c) Experience using programming features of building automation systems Required Qualifications Progressively responsible skilled journey-level experience diagnosing, repairing and maintaining large, complex and sophisticated heating, ventilation, refrigeration and air conditioning and water treatment systems. Experience installing, inspecting, servicing, repairing, replacing and calibrating building automation and control systems. Experience using programming features of building automation systems. Demonstrated knowledge of applicable building and safety codes and regulations related to facilities systems and renovations Good communication and interpersonal skills, with the ability to provide excellent customer service in a diverse working environment Ability to work professionally, cooperatively, and safely with a variety of customers Ability to safely perform the physical requirements of the position, including the ability to safely lift up to 50 pounds, in a variety of work environments (e.g. confined spaces, around mechanical devices, etc.) Ability to use standard office equipment (e.g. desktop computer), standard office software (e.g. Microsoft Office Suite, Adobe Acrobat Reader), and the Internet Possess valid driver’s license and maintenance of good driving record Condition of Employment Ability to pass a background check Required Licenses/Certifications CA Drivers License and maintenance of safe driving record Documents Needed to Apply Resume and cover letter. Failure to upload these documents to the online application may result in disqualification. Three professional references are required as part of the online application. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Jan 08 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Facilities Control Specialist Classification Title: Facilities Control Specialist Posting Details Priority Application Date (Posting will remain open until filled): Monday, January 22, 2024 @ 11:55pm PST Position Summary Under limited supervision, incumbents are responsible for the installation, maintenance, adjustment and repair of electric, electronic, pneumatic and digitally controlled building automation systems which manage the most complex HVAC and refrigeration systems. Incumbents monitor, troubleshoot, design, modify, calibrate and program system features; and respond to technical and mechanical problems, either remotely or on-site. Incumbents must be thoroughly conversant in the software operation of the applicable building automation system and have journey-level skills and experience to allow them to diagnose, repair and maintain complex HVAC systems and their components. The Facilities Control Specialist primary focus is on the monitoring and maintenance of building automation systems. Some occasional manual repairs and adjustments may be performed directly on HVAC and refrigeration systems and equipment. FLSA : Non-Exempt (eligible for overtime compensation under FLSA). Position is benefits-eligible. Anticipated Hiring Range : $6,464.00 per month - $7,650.00 per month CSU Classification Salary Range : $6,464.00 per month - $8,196.00 per month Best-in-class Benefits : Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 1 Recruitment Type : Regular (Probationary) Time Base : Full-Time Work Hours : Monday - Friday, 7:30a.m. - 4:00p.m. Position works on-site. Department Information The Central Plant building is the heart of the campus heating and air conditioning system. Within the building our equipment produces steam and chilled water which is then circulated across the campus through a network of below and above ground piping. Once the steam and chilled water enters the buildings, a series of pumps, valves, and fans are operated by an automated, computerized control system. The system works to maintain a balance between building occupant comfort and energy efficiency. However, not all of the campus is served by the Central Plant. There are boilers and air conditioning units located in other facilities around the campus. Please visit our website for additional information: https://www.csus.edu/administration-business-affairs/facilities-management/ Minimum Qualifications Knowledge: In addition to the knowledge requirements of the Building Service Engineer and/or Air Conditioning/Refrigeration Mechanic, the Facilities Control Specialist must possess a thorough understanding of electric, electronic, pneumatic and digitally controlled building automation systems, including a thorough knowledge of assigned building automation systems. Abilities: In addition to the abilities of the Building Service Engineer and/or Air Conditioning/Refrigeration Mechanic, the Facilities Control Specialist must be able to use of the building automation system’s programming features to design, modify and implement programs to achieve facilities management’s goals, as well as to perform remote and hands-on troubleshooting, intervention and repair, as needed. Experience: In addition to the experience required of the Building Service Engineer and/or Air Conditioning/Refrigeration Mechanic, the abilities of a Facilities Control Specialist normally would be acquired through four or more years of experience in the following areas: a) Progressively responsible skilled journey-level experience diagnosing, repairing and maintaining large, complex and sophisticated heating, ventilation, refrigeration and air conditioning and water treatment systems. b) Experience installing, inspecting, servicing, repairing, replacing and calibrating building automation and contort systems. c) Experience using programming features of building automation systems Required Qualifications Progressively responsible skilled journey-level experience diagnosing, repairing and maintaining large, complex and sophisticated heating, ventilation, refrigeration and air conditioning and water treatment systems. Experience installing, inspecting, servicing, repairing, replacing and calibrating building automation and control systems. Experience using programming features of building automation systems. Demonstrated knowledge of applicable building and safety codes and regulations related to facilities systems and renovations Good communication and interpersonal skills, with the ability to provide excellent customer service in a diverse working environment Ability to work professionally, cooperatively, and safely with a variety of customers Ability to safely perform the physical requirements of the position, including the ability to safely lift up to 50 pounds, in a variety of work environments (e.g. confined spaces, around mechanical devices, etc.) Ability to use standard office equipment (e.g. desktop computer), standard office software (e.g. Microsoft Office Suite, Adobe Acrobat Reader), and the Internet Possess valid driver’s license and maintenance of good driving record Condition of Employment Ability to pass a background check Required Licenses/Certifications CA Drivers License and maintenance of safe driving record Documents Needed to Apply Resume and cover letter. Failure to upload these documents to the online application may result in disqualification. Three professional references are required as part of the online application. About Sacramento State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State is a Hispanic and AANAPISI serving institution with about 31,000 students coming not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1,800 faculty and 1,500 staff are committed to meeting our mission: “As California’s capital university, we transform lives by preparing students to lead, serve, and succeed. Sacramento State will be a welcoming, caring, and inclusive leader in education, innovation, and engagement.” As the regional hub of higher education, Sacramento State is dedicated to learning and student success ; teaching, research, scholarship and creative activity ; justice, diversity, equity and inclusion ; resource development and sustainability ; dedicated community engagement , and wellness and safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State? page. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html . The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. COVID19 Vaccination Policy Effective May 2023, per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Eligibility Verification Candidate must furnish proof of eligibility to work in the U.S. California State University, Sacramento is not a sponsoring agency for staff and management positions (ie. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Jan 08 2024 Pacific Standard Time Applications close: Closing Date/Time:
PLACER COUNTY, CA
Auburn, California, United States
Introduction Are you passionate about protecting public health and the environment? Searching for a rewarding career working in the community and one-on-one with residents and businesses? Want an opportunity to work outside of an office in an area known for its natural beauty? If you have an interest in science, problem solving, and having a positive impact in the lives of others, working for Placer County Health and Human Services Department - Environmental Health Division might be right for you. We are actively seeking highly motivated individuals to join our skilled team of Registered Environmental Health Specialists. Under supervision, the Associate Registered Environmental Health Specialist performs scientific and professional level office and field work to ensure compliance with environmental laws and regulations. Staff will be assigned to one of the following programs: Consumer Protection: Ensures compliance with regulated food facilities, body art facilities, swimming pools, public drinking water systems, and campgrounds. Hazardous Materials (CUPA) and Solid Waste: Ensures compliance with laws and regulations pertaining to business facilities that handle hazardous material or hazardous waste, operate underground storage tanks, operate above ground storage tanks, emergency response to incidents involving hazardous chemical releases, and site mitigation. Conducts compliance inspections and supports solid waste disposal facilities and resource recovery and recycling programs, waste tire management, and nonhazardous waste recycling and management programs. Land Use and Water Use: Ensures compliance with state and local regulations pertaining to septic systems and water wells. This recruitment will remain open until filled. T o be included in the first round of application screening, submit your application by 5:00 PM on Tuesday, January 23, 2024. Following this date, applications will be screened on a bi-weekly basis until the positions are filled. POSITION INFORMATION The current vacancies are for positions based in the Auburn, CA office. The eligible list from this recruitment may also be used to fill future positions in the Auburn or Tahoe City, CA office. Tahoe Branch Assignment Premium - Employees permanently assigned to a position located in the North Lake Tahoe area qualify for the $1,000 per month Tahoe Branch Assignment Premium. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Professional benefits For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To administer and enforce federal, state and local statutes, ordinances and regulations related to public health and sanitation; to encourage sound sanitary and environmental health practices; and to protect the environment and the public. DISTINGUISHING CHARACTERISTICS This is the second level class in the Registered Environmental Health Specialist series. This class is distinguished from the Assistant Registered Environmental Health Specialist by the assignment of more complex duties. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, are fully aware of the operating procedures and policies within the work unit and are often assigned special projects requiring advanced knowledge of statues, ordinances, and regulations related to public health and sanitation. Positions in this class are flexibly staffed and are normally filled by advancement from the Assistant level upon demonstration of competency and knowledge involving the administration and enforcement of statutes, ordinances, and regulations related to public health and sanitation. In some cases, depending on the complexity of duties and job performance, an employee may remain classified as an Assistant Registered Environmental Health Specialist indefinitely. The Associate Registered Environmental Health Specialist is distinguished from the Senior Registered Environmental Health Specialist in that the latter is an advanced journey level where incumbents perform the most complex and specialized work in environmental health and act in a lead capacity assigning, directing, and reviewing the work of an environmental health team. SUPERVISION RECEIVED AND EXERCISED Receives direction from the Supervising Environmental Health Specialist and may receive technical and functional supervision from the Senior Registered Environmental Health Specialist. May exercise technical and functional supervision over assigned technical, clerical, and less experienced professional staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Inspect and evaluate restaurants and other retail food establishments, public bathing, spa, and other recreational and institutional facilities that are of a more complex nature; provide food handling education and other relevant public health and sanitation information; and participate in state-mandated food recalls. Conduct plan checks of new or remodel construction plans for restaurant, pool and spa facilities, and hazardous materials storage and monitoring systems relative to regulatory compliance; investigate complaints about sewage and various public health nuisances; conduct epidemiological investigations; handle housing and vector complaints; and investigate food borne illnesses. Conduct site evaluations of proposed developments, including soils testing, to determine site capability for sewage disposal; evaluate submitted designs and proposed septic systems relative to site conditions; evaluate feasibility of proposed subdivisions and set conditions for approval; and recommend approval or denial of variances and appeals. Evaluate existing sewage disposal and water treatment installations and facilities for regulatory compliance; evaluate need for expansion or replacement of treatment systems; evaluate well sites and well construction for code compliance and acceptance as domestic water supply; and test and assess public drinking water potability. Conduct compliance inspections of public drinking water systems and evaluate laboratory testing data related to state and federal safe drinking water standards. Evaluate solid waste handling and disposal facilities; review and recommend approval of or note exceptions to engineering reports regarding construction, operation, monitoring, and closure/post closure maintenance and use; and respond to complaints and inquiries from the public regarding solid waste handling and disposal. Participate in environmental review process of assigned projects; identify and evaluate concerns regarding discretionary entitlement applications; process environmental assessment questionnaires and environmental impact reports; provide information regarding public health and sanitation issues involved in projects to proponents, the public, and public hearing bodies. Conduct site assessments as part of environmental review process; develop recommendations for approval or denial; make environmental health findings to County Planning Department and draft comments as opinion from Environmental Health Division; and represent the Division in public hearings as directed. Inspect and evaluate facilities that handle hazardous materials and hazardous wastes; review hazardous materials business plans for regulatory compliance; inspect above ground containers and underground storage tanks; and approve plans for and monitor underground storage tank removal and installation. Conduct investigations and assessments and respond to complaints involving issues of environmental health and sanitation; work with affected parties in resolution of problems and issues; prepare cases for referral to the District Attorney or conduct immediate enforcement actions; and coordinate with other County divisions and departments and other public agencies and jurisdictions to protect the public health. Provide information to the public regarding more complex environmental health and sanitation issues and respond to questions and inquiries in the office, by telephone, in person at field sites, or through educational presentations; prepare staff and regulatory reports and correspondences; and establish and maintains appropriate and accurate files and records. Provide collection and information services for household hazardous waste; respond to hazardous materials release/threatened release and provide technical assistance as part of an emergency response team; and respond to complaints or requests for service from public regarding hazardous materials/waste storage, use, or disposal in business, institutional, or private residential settings. Build and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is performed in both an indoor office environment and in the field requiring travel to various locations throughout the County in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. A typical way to obtain the required knowledge and abilities would be: Experience: Two (2) years of responsible environmental health administration and enforcement experience performing duties similar to an Assistant Registered Environmental Health Specialist with Placer County. Training: Equivalent to a bachelor's degree from an accredited college or university with major course work in any of the biological or physical sciences, environmental health science, engineering, or a related field. Required License or Certificate: Possession of registration as an Environmental Health Specialist issued by the State of California Department of Public Health. Within six (6) months of assignment to hazardous materials enforcement, Certificate of Completion of Training of forty (40) Hour OSHA Hazardous Waste and Hazardous Materials Categorization, Advanced Class. May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles of environmental sanitation and the sanitation sciences. Public health methods and procedures used in inspection and correction of unsanitary conditions and in prevention and control of diseases. Sanitation provisions of the California Health and Safety Code. Physical and biological sciences, including biology, chemistry, physics, geology, hydrology, and soils science. Principles of higher mathematics, engineering, and hydraulics. Principles and practices of scientific research and statistical methodology. Computer software, including word processing, spreadsheet, data base, and various statistical analysis applications. Modern office procedures, methods, and computer equipment. Principles and practices of work safety. English usage, spelling, punctuation, and grammar. California Penal Code as related to public nuisances. Other pertinent statutes and regulations related to activities of the Environmental Health Division. Investigative techniques and principles of evidence. General concepts of civil and case law related to environmental health regulation. Agencies and resources involved in the field of environmental health. Operation, policies, and procedures of the Environmental Health Division. Ability to: Simultaneously conduct multiple inspections and investigations and accurately document findings and maintain appropriate records. On a continuous basis, know and understand all aspects of the job. Intermittently observe, identify, and analyze public health and sanitation problems and develop solutions; analyze work papers, reports, and special projects; identify and interpret technical and numerical information; interpret, enforce, and explain statutes, regulations, policies, and procedures; and maintain awareness of safety at all times. On a continuous basis, sit at desk or in vehicle for long periods of time; intermittently walk, stand, kneel, climb, bend, stoop, squat, crouch, twist, balance, crawl, feel, and reach while conducting field inspections and investigations, or making various tests; see to observe field conditions; differentiate colors on charts, maps, or identification shields, in soil or food, or as part of testing; hear to evaluate proper functioning of various kinds of equipment; use a telephone; write or use a keyboard to communicate; perform simple and power grasping, pushing, pulling, and fine manipulation; and lift moderate weight. Compile, analyze, and evaluate technical information and prepare recommendations regarding further action. Perform mathematical computations and statistical analysis. Interpret plans, drawings, and specifications. Use various test sampling, monitoring, measuring, and laboratory supplies and equipment and specialized protective gear as needed. Work with various cultural and ethnic groups in a tactful and effective manner. Act quickly and calmly in emergency situations. Obtain information through interview and work firmly and courteously with the public. Analyze situations quickly and objectively and to determine proper course of action. Work unusual and prolonged work schedules in the event of an environmental or public health emergency. Use a computer, calculator, telephone, two-way radio, camera, facsimile machine, and photocopy machine. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Independently apply public health concepts to daily situations. Independently assess degree of environmental health risk and take appropriate action. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: Professional CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: Open Until Filled
Mar 07, 2024
Full Time
Introduction Are you passionate about protecting public health and the environment? Searching for a rewarding career working in the community and one-on-one with residents and businesses? Want an opportunity to work outside of an office in an area known for its natural beauty? If you have an interest in science, problem solving, and having a positive impact in the lives of others, working for Placer County Health and Human Services Department - Environmental Health Division might be right for you. We are actively seeking highly motivated individuals to join our skilled team of Registered Environmental Health Specialists. Under supervision, the Associate Registered Environmental Health Specialist performs scientific and professional level office and field work to ensure compliance with environmental laws and regulations. Staff will be assigned to one of the following programs: Consumer Protection: Ensures compliance with regulated food facilities, body art facilities, swimming pools, public drinking water systems, and campgrounds. Hazardous Materials (CUPA) and Solid Waste: Ensures compliance with laws and regulations pertaining to business facilities that handle hazardous material or hazardous waste, operate underground storage tanks, operate above ground storage tanks, emergency response to incidents involving hazardous chemical releases, and site mitigation. Conducts compliance inspections and supports solid waste disposal facilities and resource recovery and recycling programs, waste tire management, and nonhazardous waste recycling and management programs. Land Use and Water Use: Ensures compliance with state and local regulations pertaining to septic systems and water wells. This recruitment will remain open until filled. T o be included in the first round of application screening, submit your application by 5:00 PM on Tuesday, January 23, 2024. Following this date, applications will be screened on a bi-weekly basis until the positions are filled. POSITION INFORMATION The current vacancies are for positions based in the Auburn, CA office. The eligible list from this recruitment may also be used to fill future positions in the Auburn or Tahoe City, CA office. Tahoe Branch Assignment Premium - Employees permanently assigned to a position located in the North Lake Tahoe area qualify for the $1,000 per month Tahoe Branch Assignment Premium. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Professional benefits For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To administer and enforce federal, state and local statutes, ordinances and regulations related to public health and sanitation; to encourage sound sanitary and environmental health practices; and to protect the environment and the public. DISTINGUISHING CHARACTERISTICS This is the second level class in the Registered Environmental Health Specialist series. This class is distinguished from the Assistant Registered Environmental Health Specialist by the assignment of more complex duties. Employees at this level receive only occasional instruction or assistance as new or unusual situations arise, are fully aware of the operating procedures and policies within the work unit and are often assigned special projects requiring advanced knowledge of statues, ordinances, and regulations related to public health and sanitation. Positions in this class are flexibly staffed and are normally filled by advancement from the Assistant level upon demonstration of competency and knowledge involving the administration and enforcement of statutes, ordinances, and regulations related to public health and sanitation. In some cases, depending on the complexity of duties and job performance, an employee may remain classified as an Assistant Registered Environmental Health Specialist indefinitely. The Associate Registered Environmental Health Specialist is distinguished from the Senior Registered Environmental Health Specialist in that the latter is an advanced journey level where incumbents perform the most complex and specialized work in environmental health and act in a lead capacity assigning, directing, and reviewing the work of an environmental health team. SUPERVISION RECEIVED AND EXERCISED Receives direction from the Supervising Environmental Health Specialist and may receive technical and functional supervision from the Senior Registered Environmental Health Specialist. May exercise technical and functional supervision over assigned technical, clerical, and less experienced professional staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Inspect and evaluate restaurants and other retail food establishments, public bathing, spa, and other recreational and institutional facilities that are of a more complex nature; provide food handling education and other relevant public health and sanitation information; and participate in state-mandated food recalls. Conduct plan checks of new or remodel construction plans for restaurant, pool and spa facilities, and hazardous materials storage and monitoring systems relative to regulatory compliance; investigate complaints about sewage and various public health nuisances; conduct epidemiological investigations; handle housing and vector complaints; and investigate food borne illnesses. Conduct site evaluations of proposed developments, including soils testing, to determine site capability for sewage disposal; evaluate submitted designs and proposed septic systems relative to site conditions; evaluate feasibility of proposed subdivisions and set conditions for approval; and recommend approval or denial of variances and appeals. Evaluate existing sewage disposal and water treatment installations and facilities for regulatory compliance; evaluate need for expansion or replacement of treatment systems; evaluate well sites and well construction for code compliance and acceptance as domestic water supply; and test and assess public drinking water potability. Conduct compliance inspections of public drinking water systems and evaluate laboratory testing data related to state and federal safe drinking water standards. Evaluate solid waste handling and disposal facilities; review and recommend approval of or note exceptions to engineering reports regarding construction, operation, monitoring, and closure/post closure maintenance and use; and respond to complaints and inquiries from the public regarding solid waste handling and disposal. Participate in environmental review process of assigned projects; identify and evaluate concerns regarding discretionary entitlement applications; process environmental assessment questionnaires and environmental impact reports; provide information regarding public health and sanitation issues involved in projects to proponents, the public, and public hearing bodies. Conduct site assessments as part of environmental review process; develop recommendations for approval or denial; make environmental health findings to County Planning Department and draft comments as opinion from Environmental Health Division; and represent the Division in public hearings as directed. Inspect and evaluate facilities that handle hazardous materials and hazardous wastes; review hazardous materials business plans for regulatory compliance; inspect above ground containers and underground storage tanks; and approve plans for and monitor underground storage tank removal and installation. Conduct investigations and assessments and respond to complaints involving issues of environmental health and sanitation; work with affected parties in resolution of problems and issues; prepare cases for referral to the District Attorney or conduct immediate enforcement actions; and coordinate with other County divisions and departments and other public agencies and jurisdictions to protect the public health. Provide information to the public regarding more complex environmental health and sanitation issues and respond to questions and inquiries in the office, by telephone, in person at field sites, or through educational presentations; prepare staff and regulatory reports and correspondences; and establish and maintains appropriate and accurate files and records. Provide collection and information services for household hazardous waste; respond to hazardous materials release/threatened release and provide technical assistance as part of an emergency response team; and respond to complaints or requests for service from public regarding hazardous materials/waste storage, use, or disposal in business, institutional, or private residential settings. Build and maintain positive working relationships with co-workers, other County employees, and the public using principles of good customer service. Perform related duties as assigned. WORKING CONDITIONS Work is performed in both an indoor office environment and in the field requiring travel to various locations throughout the County in a variety of outdoor weather conditions. MINIMUM QUALIFICATIONS It is the responsibility of applicants to identify in their application materials how they meet the minimum qualifications listed below. A typical way to obtain the required knowledge and abilities would be: Experience: Two (2) years of responsible environmental health administration and enforcement experience performing duties similar to an Assistant Registered Environmental Health Specialist with Placer County. Training: Equivalent to a bachelor's degree from an accredited college or university with major course work in any of the biological or physical sciences, environmental health science, engineering, or a related field. Required License or Certificate: Possession of registration as an Environmental Health Specialist issued by the State of California Department of Public Health. Within six (6) months of assignment to hazardous materials enforcement, Certificate of Completion of Training of forty (40) Hour OSHA Hazardous Waste and Hazardous Materials Categorization, Advanced Class. May need to possess a valid driver’s license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles of environmental sanitation and the sanitation sciences. Public health methods and procedures used in inspection and correction of unsanitary conditions and in prevention and control of diseases. Sanitation provisions of the California Health and Safety Code. Physical and biological sciences, including biology, chemistry, physics, geology, hydrology, and soils science. Principles of higher mathematics, engineering, and hydraulics. Principles and practices of scientific research and statistical methodology. Computer software, including word processing, spreadsheet, data base, and various statistical analysis applications. Modern office procedures, methods, and computer equipment. Principles and practices of work safety. English usage, spelling, punctuation, and grammar. California Penal Code as related to public nuisances. Other pertinent statutes and regulations related to activities of the Environmental Health Division. Investigative techniques and principles of evidence. General concepts of civil and case law related to environmental health regulation. Agencies and resources involved in the field of environmental health. Operation, policies, and procedures of the Environmental Health Division. Ability to: Simultaneously conduct multiple inspections and investigations and accurately document findings and maintain appropriate records. On a continuous basis, know and understand all aspects of the job. Intermittently observe, identify, and analyze public health and sanitation problems and develop solutions; analyze work papers, reports, and special projects; identify and interpret technical and numerical information; interpret, enforce, and explain statutes, regulations, policies, and procedures; and maintain awareness of safety at all times. On a continuous basis, sit at desk or in vehicle for long periods of time; intermittently walk, stand, kneel, climb, bend, stoop, squat, crouch, twist, balance, crawl, feel, and reach while conducting field inspections and investigations, or making various tests; see to observe field conditions; differentiate colors on charts, maps, or identification shields, in soil or food, or as part of testing; hear to evaluate proper functioning of various kinds of equipment; use a telephone; write or use a keyboard to communicate; perform simple and power grasping, pushing, pulling, and fine manipulation; and lift moderate weight. Compile, analyze, and evaluate technical information and prepare recommendations regarding further action. Perform mathematical computations and statistical analysis. Interpret plans, drawings, and specifications. Use various test sampling, monitoring, measuring, and laboratory supplies and equipment and specialized protective gear as needed. Work with various cultural and ethnic groups in a tactful and effective manner. Act quickly and calmly in emergency situations. Obtain information through interview and work firmly and courteously with the public. Analyze situations quickly and objectively and to determine proper course of action. Work unusual and prolonged work schedules in the event of an environmental or public health emergency. Use a computer, calculator, telephone, two-way radio, camera, facsimile machine, and photocopy machine. Communicate clearly and concisely, both orally and in writing. Establish and maintain effective working relationships with those contacted in the course of work. Independently apply public health concepts to daily situations. Independently assess degree of environmental health risk and take appropriate action. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: Professional CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Closing Date/Time: Open Until Filled
California State Polytechnic University Pomona
3801 West Temple Avenue, Pomona, CA 91768, USA
Type of Appointment : Full-Time, Long Term Temporary - One Year Collective Bargaining Unit : California State University Employees Union - Unit 9 Job Classification : Administrative Analyst/ Specialist Anticipated Hiring Amount: $5,273 - $6,200 per month Work Hours : Monday - Friday 8:00 am-5:00 pm THE DEPARTMENT The Office of Student Systems and Operations (SSO) was farmed to provide ongoing coordination and continuity between Enrollment Management & Services (EM&S) and the University's central enterprise systems support teams. SSO supports EM&S administrative offices, academic departments, faculty, staff, and students in their use of PeopleSoft Campus Solutions and related student systems. SSO objectives are to maximize the benefits of PeopleSoft; interact with the university's Division of Information Technology and other central systems support organizations; advise and alert other administrative areas on potential impacts; coordinate system usage and changes; manage system upgrades; and create, support, and maintain EM&S ancillary systems. This position will work in SSO supporting the operations of the Registrar's Office, which is responsible for the security, integrity, and accuracy of academic records, degree progress and evaluation services, and the coordination and implementation of academic policies and procedures with academic departments and colleges. DUTIES AND RESPONSIBILITIES Project Specialist Support EM&S to implement policies and procedures from the CSU Chancellor's Office and the University. Assists in determining the scope of work required for assigned projects. Facilitates the management of major processes of the Registrar's Office at the direction of the SSO Director. Designs automation conducts testing and leads cross-functional teams. Facilitate workflow and the efficient use of time and effort by establishing processes, guidelines, and rules related to operations or services in the Registrar's Office, including the creation, revision, and distribution of policies and procedures business process guides (BPGs) and assisting staff, students, and faculty with questions on policies and procedures. Maintains the integrity of academic records contained in various databases, changing, correcting, or modifying that information accurately and in compliance with academic regulations, correctly interpreting that information and explaining it to students, staff, and faculty, as needed, and reviewing reports to identify errors. Collaborates closely with all EM&S Departments and the Office of Student Success to ensure seamless coordination of the Registrar's activities and projects to support our students. Effective communication with the EM&S Departments and the Office of Student Success to facilitate seamless registration and graduation in order to enhance retention efforts and promotes overall academic success of our students. Student Records/Academic Advising/Campus Community Module Subject Matter Expert Provide functional support for the Student Records/Academic Advising/Campus Community modules in the PeopleSoft Campus Solutions system. Provide daily functional support for users of our student administration systems including (but not limited to): CMS PeopleSoft Campus Solutions, OnBase, and other related systems. Responsible for leading, developing, coordinating, documenting, and implementing comprehensive business process reviews which are complex in nature for the Registrar's Office that have significant impact for internal and external constituencies Responsible for the development, monitoring, and execution of project plans in support of student records/academic advising/campus community module functionality. Coordinates and oversees online system functionality in support of enrollment, graduation, batch discontinuation, term activation, advising holds, and related functions. This includes campus and external systems such as National Student Clearinghouse and coordination with the various external parties. Coordinates the annual cycle start-up. Maintains Cross Modular plans including but not limited to: Monthly Processing Plans, Grading Cycle Plan, Testing Plan, Census Plan, End of term Close-out Plan. Directs and coordinates system priorities with documentation trainer to create and maintain business process guides, end user training guides, and end user training curriculum. Assists in the execution of the training curriculum. Review, research, and resolve complex student data problems, student account issues pertaining to, but not limited to collaboration on processes related to petitions, duplicate IDs, transfer credit, and test scores. Works with the Registrar's Office to automate processes and internal and external reporting. Perform ad hoc queries and generate statistical information from PeopleSoft and data warehouse using, PS Query, SQL Plus and/or data retrieval tools for trend analysis, enrollment projections, decision making, fund utilization, retention, and enrollment management. Provide managers and staff with effective tools and ongoing information to monitor workload and complete processing by assigned deadlines; provide baseline and completion measures to determine unit efficiency and productivity. Policy and Compliance Supports the management team taking ad hoc responsibilities to support the development of the office policies, procedures, and short-and long-term operational goals. Assists in reviewing and updating academic policies and procedures. Provides support to the management team to coordinate communication plans and outreach efforts, including proofing and publishing academic dates and deadlines. Monitors the processing calendar to ensure accurate setup in PeopleSoft and processes are running accurately and timely and helps the operation unit to identify areas of improvement and make necessary recommendations and changes. Collaborates with various campus constituents on improving the processes and procedures for the Registrar's Office and EM&S, ensures the accuracy and efficiency of the office, maintains the integrity of student records, and helps to promote a positive work environment for the office staff. Process Calendar Coordinator Maintain centralized process calendar, primarily responsible for the Student Records, Academic Advising, and Campus Community modules. Utilize Asana and other systems for tracking assigned processes, jobsets, communications, and other tasks. Collaborate with other system analysts to ensure timely and coordinated processes throughout the academic year. Work with technical team to ensure processes and jobs in PeopleSoft and other systems are properly scheduled and monitored. Lead/Mentor Junior Staff Lead work assignments and provide direction to ongoing regular administrative, technical, or professional staff. Lead work direction includes: evaluating and setting work priorities; scheduling and assigning work; reviewing work against standards and providing performance feedback; and determining training needs and training staff. Coordinate with the Director on project assignments. QUALIFICATIONS Bachelor's degree AND/OR the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs, PLUS four (4) years of related experience. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations; demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management; expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions; ability to work with representatives from public and private entities and handle potentially sensitive situations; demonstrated consultative skills in working with internal and external constituent groups; ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus; ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Experience working with computerized student information systems is required. Working knowledge of the PeopleSoft student information system is preferred. Minimum of three to five years of project management experience and knowledge of change management protocols required, preferably in a student-centered Higher Education environment. Student records, policies, and procedures, and/or registrar experience or equivalent combination of education and experience required. Excellent analytical, critical thinking, and problem-solving skills, strong attention to detail required. Ability to manage multiple priorities and manage time effectively required. Experience administering complex processes and making independent decisions is required. Ability to work effectively as part of a team and collegially with staff, faculty, and administration. The ability to prioritize work duties when faced with interruptions, distractions, and fluctuating workload. Excellent verbal and written communication skills as well as the ability to acquire knowledge of the campus procedures and activities and the overall organization are required. Working knowledge of software packages such as Microsoft Office Experience working with Title V requirements, university policies, and procedures. Ability to work independently, use independent judgment, set individual deadlines, and complete projects/tasks. Strong organizational skills, interpersonal and communication skills. Strong technical ability to learn university systems. Establish and maintain cooperative working relationships with faculty, CSU administrators, students. Out-of-State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate's conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona's Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . CSU Classification This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $5,273 and maximum $9,537 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml. EEO Cal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona's Employment Notices web page. Advertised: Apr 30 2024 Pacific Daylight Time Applications close: May 14 2024 Pacific Daylight Time Closing Date/Time:
May 01, 2024
Type of Appointment : Full-Time, Long Term Temporary - One Year Collective Bargaining Unit : California State University Employees Union - Unit 9 Job Classification : Administrative Analyst/ Specialist Anticipated Hiring Amount: $5,273 - $6,200 per month Work Hours : Monday - Friday 8:00 am-5:00 pm THE DEPARTMENT The Office of Student Systems and Operations (SSO) was farmed to provide ongoing coordination and continuity between Enrollment Management & Services (EM&S) and the University's central enterprise systems support teams. SSO supports EM&S administrative offices, academic departments, faculty, staff, and students in their use of PeopleSoft Campus Solutions and related student systems. SSO objectives are to maximize the benefits of PeopleSoft; interact with the university's Division of Information Technology and other central systems support organizations; advise and alert other administrative areas on potential impacts; coordinate system usage and changes; manage system upgrades; and create, support, and maintain EM&S ancillary systems. This position will work in SSO supporting the operations of the Registrar's Office, which is responsible for the security, integrity, and accuracy of academic records, degree progress and evaluation services, and the coordination and implementation of academic policies and procedures with academic departments and colleges. DUTIES AND RESPONSIBILITIES Project Specialist Support EM&S to implement policies and procedures from the CSU Chancellor's Office and the University. Assists in determining the scope of work required for assigned projects. Facilitates the management of major processes of the Registrar's Office at the direction of the SSO Director. Designs automation conducts testing and leads cross-functional teams. Facilitate workflow and the efficient use of time and effort by establishing processes, guidelines, and rules related to operations or services in the Registrar's Office, including the creation, revision, and distribution of policies and procedures business process guides (BPGs) and assisting staff, students, and faculty with questions on policies and procedures. Maintains the integrity of academic records contained in various databases, changing, correcting, or modifying that information accurately and in compliance with academic regulations, correctly interpreting that information and explaining it to students, staff, and faculty, as needed, and reviewing reports to identify errors. Collaborates closely with all EM&S Departments and the Office of Student Success to ensure seamless coordination of the Registrar's activities and projects to support our students. Effective communication with the EM&S Departments and the Office of Student Success to facilitate seamless registration and graduation in order to enhance retention efforts and promotes overall academic success of our students. Student Records/Academic Advising/Campus Community Module Subject Matter Expert Provide functional support for the Student Records/Academic Advising/Campus Community modules in the PeopleSoft Campus Solutions system. Provide daily functional support for users of our student administration systems including (but not limited to): CMS PeopleSoft Campus Solutions, OnBase, and other related systems. Responsible for leading, developing, coordinating, documenting, and implementing comprehensive business process reviews which are complex in nature for the Registrar's Office that have significant impact for internal and external constituencies Responsible for the development, monitoring, and execution of project plans in support of student records/academic advising/campus community module functionality. Coordinates and oversees online system functionality in support of enrollment, graduation, batch discontinuation, term activation, advising holds, and related functions. This includes campus and external systems such as National Student Clearinghouse and coordination with the various external parties. Coordinates the annual cycle start-up. Maintains Cross Modular plans including but not limited to: Monthly Processing Plans, Grading Cycle Plan, Testing Plan, Census Plan, End of term Close-out Plan. Directs and coordinates system priorities with documentation trainer to create and maintain business process guides, end user training guides, and end user training curriculum. Assists in the execution of the training curriculum. Review, research, and resolve complex student data problems, student account issues pertaining to, but not limited to collaboration on processes related to petitions, duplicate IDs, transfer credit, and test scores. Works with the Registrar's Office to automate processes and internal and external reporting. Perform ad hoc queries and generate statistical information from PeopleSoft and data warehouse using, PS Query, SQL Plus and/or data retrieval tools for trend analysis, enrollment projections, decision making, fund utilization, retention, and enrollment management. Provide managers and staff with effective tools and ongoing information to monitor workload and complete processing by assigned deadlines; provide baseline and completion measures to determine unit efficiency and productivity. Policy and Compliance Supports the management team taking ad hoc responsibilities to support the development of the office policies, procedures, and short-and long-term operational goals. Assists in reviewing and updating academic policies and procedures. Provides support to the management team to coordinate communication plans and outreach efforts, including proofing and publishing academic dates and deadlines. Monitors the processing calendar to ensure accurate setup in PeopleSoft and processes are running accurately and timely and helps the operation unit to identify areas of improvement and make necessary recommendations and changes. Collaborates with various campus constituents on improving the processes and procedures for the Registrar's Office and EM&S, ensures the accuracy and efficiency of the office, maintains the integrity of student records, and helps to promote a positive work environment for the office staff. Process Calendar Coordinator Maintain centralized process calendar, primarily responsible for the Student Records, Academic Advising, and Campus Community modules. Utilize Asana and other systems for tracking assigned processes, jobsets, communications, and other tasks. Collaborate with other system analysts to ensure timely and coordinated processes throughout the academic year. Work with technical team to ensure processes and jobs in PeopleSoft and other systems are properly scheduled and monitored. Lead/Mentor Junior Staff Lead work assignments and provide direction to ongoing regular administrative, technical, or professional staff. Lead work direction includes: evaluating and setting work priorities; scheduling and assigning work; reviewing work against standards and providing performance feedback; and determining training needs and training staff. Coordinate with the Director on project assignments. QUALIFICATIONS Bachelor's degree AND/OR the equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs, PLUS four (4) years of related experience. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations; demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management; expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions; ability to work with representatives from public and private entities and handle potentially sensitive situations; demonstrated consultative skills in working with internal and external constituent groups; ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus; ability to train others on new skills and procedures and provide lead work direction. Preferred Qualifications Experience working with computerized student information systems is required. Working knowledge of the PeopleSoft student information system is preferred. Minimum of three to five years of project management experience and knowledge of change management protocols required, preferably in a student-centered Higher Education environment. Student records, policies, and procedures, and/or registrar experience or equivalent combination of education and experience required. Excellent analytical, critical thinking, and problem-solving skills, strong attention to detail required. Ability to manage multiple priorities and manage time effectively required. Experience administering complex processes and making independent decisions is required. Ability to work effectively as part of a team and collegially with staff, faculty, and administration. The ability to prioritize work duties when faced with interruptions, distractions, and fluctuating workload. Excellent verbal and written communication skills as well as the ability to acquire knowledge of the campus procedures and activities and the overall organization are required. Working knowledge of software packages such as Microsoft Office Experience working with Title V requirements, university policies, and procedures. Ability to work independently, use independent judgment, set individual deadlines, and complete projects/tasks. Strong organizational skills, interpersonal and communication skills. Strong technical ability to learn university systems. Establish and maintain cooperative working relationships with faculty, CSU administrators, students. Out-of-State Work The California State University (CSU) system is a network of twenty-three public universities providing access to a quality education through the support of California taxpayers. Part of CSU's mission is to prepare educated, responsible individuals to contribute to California's schools, economy, culture, and future. As an agency of the State of California, the CSU's business operations almost exclusively reside within California. The CSU Out-of-State Employment Policy prohibits hiring employees to perform CSU-related work outside California. See policy at https://calstate.policystat.com/v2/policy/10899725/latest/. Background Check Cal Poly Pomona will make a conditional offer of employment to final job candidates, pending the satisfactory completion of a background check (including a criminal records check). The conditional offer of employment may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. In determining the suitability of the candidate for the position, Cal Poly Pomona will give an individualized assessment to any information that the applicant submits for consideration regarding the criminal conviction history such as the nature, gravity and recency of the conviction, the candidate's conduct, performance or rehabilitation efforts since the conviction and the nature of the job applied for. For more information, go to https://calstate.policystat.com/policy/13813878/latest/ . Employment Eligibility Verification Cal Poly Pomona hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents. Child Abuse/Neglect Reporting Act (CANRA) The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. See policy at https://calstate.policystat.com/v2/policy/10927154/latest/. Security & Fire Safety In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), Cal Poly Pomona's Annual Security Report and Annual Fire Safety Report are available for viewing at: https://www.cpp.edu/pdfs/annual_security_report.pdf and https://www.cpp.edu/housing/documents/fire_safety_report.pdf. Pay Transparency Nondiscrimination As a federal contractor, Cal Poly Pomona will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. For more information, see the Pay Transparency Nondiscrimination Provision poster . CSU Classification This position is part of the CSUEU bargaining unit, the CSU Classification Standards for this position are located on the following site, https://www.calstate.edu/csu-system/careers/compensation/Pages/Classification-Standards.aspx . The CSU Salary Schedule is located on the following site: https://www.calstate.edu/csu-system/careers/compensation/Pages/salary-schedule-documents.aspx . The classification salary range for this position according to the respective skill level is minimum $5,273 and maximum $9,537 per month. Please refer back to the anticipated hiring range for the appropriate salary rate for this particular position. Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact the ADA Coordinator by email at ADACoordinator@cpp.edu. More information is available at: https://www.cpp.edu/eoda/employee-labor//access-accommodations/index.shtml. EEO Cal Poly Pomona is an Equal Opportunity Employer. The University subscribes to the pay transparency nondiscrimination provision and all state and federal regulations that prohibit discrimination based on race, color, religion, national origin, sex, gender identity/gender expression, sexual orientation, marital status, pregnancy, age, disability, genetic information, medical condition, and covered veteran status. More information is available at: https://www.dol.gov/sites/dolgov/files/OFCCP/pdf/pay-transp_%20English_formattedESQA508c.pdf and at https://www.cpp.edu/eoda/employee-labor/documents/aa-eeo-doc/policy-statement_2022-aap-for-california-state-polytechnic-university-pomona_confidential_20220127.pdf . Other Notices For other important employment notices, we invite you to visit Cal Poly Pomona's Employment Notices web page. Advertised: Apr 30 2024 Pacific Daylight Time Applications close: May 14 2024 Pacific Daylight Time Closing Date/Time:
City of Tustin, CA
Tustin, California, United States
Description This recruitment is open until filled and may close at any time. The City of Tustin Police Department is currently seeking applicants for Police Records Specialist. To be considered, a city application, supplemental questionnaire, AND typing certification (40 nwpm) must be submitted . For typing certification requirements, CLICK HERE . THE TUSTIN POLICE DEPARTMENT: T he Tustin Police Department is committed to serving the community in meaningful ways and enjoys a reputation for professional excellence. The TPD strives to maintain the highest standard of professional ethics and personal integrity and remains dedicated to achieving excellence in performance throughout the organization and in the community through the quality of its personnel. It continues to be the TPD's mission to have employees who are ethical, dedicated and loyal to the department and the profession. If you desire a career in public service, are a motivated self-starter, and are willing to be a part of a creative problem solving team, apply to join the TPD as a Police Records Specialist. THE POSITION : The Police Records Specialist is a journey level civilian classification assigned to perform a variety of administrative and clerical support duties in the Police Department. An employee in this classification prepares, processes, and retrieves police records, data and reports while observing and enforcing strict security regulations and procedures; answers questions and provides information and assistance to police staff, law enforcement agencies, and the general public; and provides general clerical assistance to department personnel. In contrast with general office support classifications, the Police Records Specialist requires thorough knowledge of laws, codes, and regulations governing the maintenance and release of confidential and sensitive police records and information. Though prior law enforcement experience is not required at time of entry into the classification, the employee is expected to perform the full range of duties at the conclusion of the probationary period, which includes extensive departmental training. THE RECRUITMENT PROCESS : The recruitment process for this position contains a series components; each component must be passed in order to continue to the next phase. First, application materials will be carefully reviewed to identify candidates who meet the minimum qualifications for the position. Those who meet the minimum qualifications for the position will be invited to participate in a written examination. Those who pass the written examination, and who are determined to be best qualified, will be invited to a panel interview. Those who pass will earn placement on an eligibility list from which hires may be made. Candidates who are selected to move forward must pass each of the remaining steps: background investigation and polygraph examination, an interview with the Police Chief (or his designee), and a medical examination and drug screen upon conditional offer of employment. The duration of the selection process typically lasts 6-9 months. Applicants will receive written notification of their current status in the selection process via e-mail. Examples of Duties Duties may include, but are not limited to, the following: • Processes, maintains, and updates a variety of departmental files, records, and databases on warrants, citations, arrests, criminal cases, investigations, employee training records, employee performance evaluations, and related police data; operates electronic records management system, California Law Enforcement Telecommunication System (CLETS) and National Crime Information Center (NCIC) law enforcement network systems, and/or standard business software to enter and retrieve crime data • Electronically scans, indexes, and files accident, crime, and arrest reports, warrants, citations, and other police data; organizes records in alphabetical, numerical, chronological, or subject matter classification • Researches, retrieves, compiles, and copies information from police records to assist police field personnel with ongoing investigations and operations; prepares records for court packages; performs background checks; processes requests for police reports, citations, and other information from the public and other law enforcement personnel • Compiles, tabulates, and verifies information and statistical data pertaining to arrests, cases, and other departmental operations; prepares related statistical and summary reports for use by police personnel and the court system • Completes, collects, organizes, and distributes forms, informational materials, and other paperwork for departmental staff, courts, and law enforcement agencies; checks forms, records, reports, and files for accuracy, completeness and conformance to departmental policies and procedures • Types, completes, and distributes a variety of letters, memoranda, notifications, and general correspondence • Assists the public and other law enforcement agencies at the counter and over the telephone; responds to questions, complaints, and requests; provides information regarding departmental procedures and regulations involving police records, criminal violations, and impounded vehicles; directs callers to appropriate parties as necessary • Receives and tracks subpoenas received from the District Attorney's Office; coordinates officer court appearances • Performs criminal booking processes by photographing and fingerprinting detainees using digital fingerprinting and photography equipment; fingerprints City job applicants to assist with the administrative screening process • Issues commercial and residential burglary/robbery alarm permits; accepts and processes payment for permits • Sorts and distributes departmental mail; processes invoices for payment; assists with departmental payroll records • Performs physical searches of female detainees (matron duties) as necessary • Provides a variety of administrative support to departmental personnel; arranges meetings, coordinates travel arrangements, and takes phone messages Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Graduation from high school; and two (2) years of general clerical or records management experience. Knowledge of: • Principles and procedures of records management, including alphabetical, numerical, and chronological filing systems • Standard business software, including word processing, spreadsheet, database, and scanning programs • Proper English usage, spelling, grammar and punctuation • Federal, state and local laws, codes, and regulations governing the maintenance and release of police records and information Skill to: • Operate various types of standard office equipment including a personal computer and related software Ability to: • Plan, organize, supervise, assign, and evaluate the work of others • Interpret, explain, and apply pertinent federal, state and local laws, codes, ordinances, and regulations • Communicate clearly and concisely, orally and in writing • Understand and follow oral and written instructions • Prepare and maintain accurate and precise written documents such as reports, records, forms, and correspondence • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with coworkers, management, government officials, the public, and others encountered in the course of the work • Type accurately at a speed of at least 40 net words per minute • Maintain confidentiality of sensitive information • Effectively handle multiple priorities, organize workload, and meet strict deadlines • Perform basic arithmetic computations with speed and accuracy • Maintain professionalism, courtesy, and composure at all times, including stressful situations and handle disputes and complaints in a calm, courteous, and tactful manner Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within six (6) months of employment. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically ten (10) or twelve and one-half (12 ½) hours per day and which may include evenings, weekends, and holidays. Bilingual skills are highly desirable. Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands to finger, handle, feel or operate standard office equipment; reach with hands and arms. Employees are frequently required to walk and stand and to lift and move records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee works in a paramilitary environment with a highly structured chain-of-command system. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; and interact with staff, other law enforcement officials, and the general public. The employee may be exposed to explicit and unpleasant information contained in police records. Work Environment: The employee typically works in office conditions; the noise level is frequently quiet or moderately quiet, at or below 85 decibels. The employee may be exposed to individuals under arrest when fingerprinting and photographing arrestees and/or physically searching female arrestees. TYPING CERTIFICATION REQUIREMENTS: This position requires a typing speed of 40 net words per minute. For typing certification requirements and instructions, please CLICK HERE. The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous
Apr 21, 2024
Full Time
Description This recruitment is open until filled and may close at any time. The City of Tustin Police Department is currently seeking applicants for Police Records Specialist. To be considered, a city application, supplemental questionnaire, AND typing certification (40 nwpm) must be submitted . For typing certification requirements, CLICK HERE . THE TUSTIN POLICE DEPARTMENT: T he Tustin Police Department is committed to serving the community in meaningful ways and enjoys a reputation for professional excellence. The TPD strives to maintain the highest standard of professional ethics and personal integrity and remains dedicated to achieving excellence in performance throughout the organization and in the community through the quality of its personnel. It continues to be the TPD's mission to have employees who are ethical, dedicated and loyal to the department and the profession. If you desire a career in public service, are a motivated self-starter, and are willing to be a part of a creative problem solving team, apply to join the TPD as a Police Records Specialist. THE POSITION : The Police Records Specialist is a journey level civilian classification assigned to perform a variety of administrative and clerical support duties in the Police Department. An employee in this classification prepares, processes, and retrieves police records, data and reports while observing and enforcing strict security regulations and procedures; answers questions and provides information and assistance to police staff, law enforcement agencies, and the general public; and provides general clerical assistance to department personnel. In contrast with general office support classifications, the Police Records Specialist requires thorough knowledge of laws, codes, and regulations governing the maintenance and release of confidential and sensitive police records and information. Though prior law enforcement experience is not required at time of entry into the classification, the employee is expected to perform the full range of duties at the conclusion of the probationary period, which includes extensive departmental training. THE RECRUITMENT PROCESS : The recruitment process for this position contains a series components; each component must be passed in order to continue to the next phase. First, application materials will be carefully reviewed to identify candidates who meet the minimum qualifications for the position. Those who meet the minimum qualifications for the position will be invited to participate in a written examination. Those who pass the written examination, and who are determined to be best qualified, will be invited to a panel interview. Those who pass will earn placement on an eligibility list from which hires may be made. Candidates who are selected to move forward must pass each of the remaining steps: background investigation and polygraph examination, an interview with the Police Chief (or his designee), and a medical examination and drug screen upon conditional offer of employment. The duration of the selection process typically lasts 6-9 months. Applicants will receive written notification of their current status in the selection process via e-mail. Examples of Duties Duties may include, but are not limited to, the following: • Processes, maintains, and updates a variety of departmental files, records, and databases on warrants, citations, arrests, criminal cases, investigations, employee training records, employee performance evaluations, and related police data; operates electronic records management system, California Law Enforcement Telecommunication System (CLETS) and National Crime Information Center (NCIC) law enforcement network systems, and/or standard business software to enter and retrieve crime data • Electronically scans, indexes, and files accident, crime, and arrest reports, warrants, citations, and other police data; organizes records in alphabetical, numerical, chronological, or subject matter classification • Researches, retrieves, compiles, and copies information from police records to assist police field personnel with ongoing investigations and operations; prepares records for court packages; performs background checks; processes requests for police reports, citations, and other information from the public and other law enforcement personnel • Compiles, tabulates, and verifies information and statistical data pertaining to arrests, cases, and other departmental operations; prepares related statistical and summary reports for use by police personnel and the court system • Completes, collects, organizes, and distributes forms, informational materials, and other paperwork for departmental staff, courts, and law enforcement agencies; checks forms, records, reports, and files for accuracy, completeness and conformance to departmental policies and procedures • Types, completes, and distributes a variety of letters, memoranda, notifications, and general correspondence • Assists the public and other law enforcement agencies at the counter and over the telephone; responds to questions, complaints, and requests; provides information regarding departmental procedures and regulations involving police records, criminal violations, and impounded vehicles; directs callers to appropriate parties as necessary • Receives and tracks subpoenas received from the District Attorney's Office; coordinates officer court appearances • Performs criminal booking processes by photographing and fingerprinting detainees using digital fingerprinting and photography equipment; fingerprints City job applicants to assist with the administrative screening process • Issues commercial and residential burglary/robbery alarm permits; accepts and processes payment for permits • Sorts and distributes departmental mail; processes invoices for payment; assists with departmental payroll records • Performs physical searches of female detainees (matron duties) as necessary • Provides a variety of administrative support to departmental personnel; arranges meetings, coordinates travel arrangements, and takes phone messages Minimum Qualifications A combination of education, experience, and training that has provided the necessary knowledge, skills, and abilities is required for entry into the classification. A typical combination includes: Education and/or Experience: Graduation from high school; and two (2) years of general clerical or records management experience. Knowledge of: • Principles and procedures of records management, including alphabetical, numerical, and chronological filing systems • Standard business software, including word processing, spreadsheet, database, and scanning programs • Proper English usage, spelling, grammar and punctuation • Federal, state and local laws, codes, and regulations governing the maintenance and release of police records and information Skill to: • Operate various types of standard office equipment including a personal computer and related software Ability to: • Plan, organize, supervise, assign, and evaluate the work of others • Interpret, explain, and apply pertinent federal, state and local laws, codes, ordinances, and regulations • Communicate clearly and concisely, orally and in writing • Understand and follow oral and written instructions • Prepare and maintain accurate and precise written documents such as reports, records, forms, and correspondence • Evaluate situations, identify problems, and exercise sound independent judgment within established guidelines • Establish and maintain courteous and effective working relationships with coworkers, management, government officials, the public, and others encountered in the course of the work • Type accurately at a speed of at least 40 net words per minute • Maintain confidentiality of sensitive information • Effectively handle multiple priorities, organize workload, and meet strict deadlines • Perform basic arithmetic computations with speed and accuracy • Maintain professionalism, courtesy, and composure at all times, including stressful situations and handle disputes and complaints in a calm, courteous, and tactful manner Licenses and/or Certificates: A valid California Law Enforcement Teletype Systems (CLETS) certificate is required within six (6) months of employment. Special Requirements: Satisfactory results from a background investigation, physical examination, and administrative screening. Required to work rotating shifts that are typically ten (10) or twelve and one-half (12 ½) hours per day and which may include evenings, weekends, and holidays. Bilingual skills are highly desirable. Working Conditions & Physical Demands The physical and mental demands described here are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical Demands: While performing the duties of this class, employees are regularly required to sit; talk or hear, in person and by telephone; use hands to finger, handle, feel or operate standard office equipment; reach with hands and arms. Employees are frequently required to walk and stand and to lift and move records and documents weighing up to 20 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus. The employee works in a paramilitary environment with a highly structured chain-of-command system. Mental Demands: While performing the duties of this class, the incumbent is regularly required to use written and oral communication skills; read and interpret data, information and documents; analyze and solve complex problems; use math and mathematical reasoning; perform highly detailed work under changing, intensive deadlines, on multiple concurrent tasks; work with constant interruptions; and interact with staff, other law enforcement officials, and the general public. The employee may be exposed to explicit and unpleasant information contained in police records. Work Environment: The employee typically works in office conditions; the noise level is frequently quiet or moderately quiet, at or below 85 decibels. The employee may be exposed to individuals under arrest when fingerprinting and photographing arrestees and/or physically searching female arrestees. TYPING CERTIFICATION REQUIREMENTS: This position requires a typing speed of 40 net words per minute. For typing certification requirements and instructions, please CLICK HERE. The City of Tustin is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the City will provide reasonable accommodations to qualified individuals with disabilities. The City of Tustin offers a comprehensive compensation and benefit program that includes: FLEXIBLE BENEFIT PLAN The City provides a specific dollar amount to each employee to use toward the purchase of individual or family health coverage, dental plans, vision coverage, additional life insurance, deferred compensation, and other optional benefits. Currently, the flexible benefit amount forEmployee + 2is $1750per month. The City contracts through CalPERS medical program (PEMHCA) which offers multiple PPO and HMO options for health insurance providers. Employees also have the choice of Delta Dental PPO or HMO plans. RETIREMENT Employees will be enrolled in a defined benefit (pension) plan with the California Public Employees Retirement System (CalPERS). CalPERS determines the retirement plan in which a new employee will be enrolled based on the individual's membership status with CalPERS or a reciprocal retirement system on the individual's first day of employment with the City. Classic CalPERS members will be enrolled in the 2% @ 60 plan, with an employee contribution of 10% (pre-tax). New CalPERS members, as defined by the Public Employees' Pension Reform Act of 2013 ("PEPRA"), will be enrolled in the 2% @ 62 plan, with an employee contribution of 6.25% (pre-tax). The City does not participate in Social Security, though participation Medicare is mandatory (1.45% employee contribution). DEFERRED COMPENSATION Employees may defer earnings, on a pre-tax basis, into a 457 deferred compensation program. This is an optional program. The City contracts with Nationwide Retirement Services. GENERAL LEAVE General Leave may be used for vacation and/or illness. Annual accrual amounts increase from 160 to 248 with years of service. HOLIDAYS The City has 13paid holidays per calendar year. LIFE INSURANCE Full-Time employees receive a $100,000 life insurance policy. LONG-TERM DISABILITY The Long-Term disability program provides 60% of the employees' income when the employee becomes disabled because of an illness, injury or accident. UNIFORM ALLOWANCE The City provides a uniform maintenance allowance of $250 per year for those full-time employees required to wear a City uniform. EDUCATIONAL INCENTIVE PAY Educational Incentive pay for unit employees as follows: BA/BS degree - $28.85 per pay period Masters degree - $38.46 per pay period ALTERNATIVE WORK SCHEDULE Employees in this bargaining unit may be assigned the 9/80, 3/12.5or 4/10 alternative work schedules. RETIREE HEALTH INSURANCE Employees who retire from the City of Tustin with ten (10) years of full-time service and continue enrollment in the City's health plan are eligible for reimbursement of $250 per month toward retiree health insurance costs. Employees first hired into a benefitted position with the City of Tustin prior to July 1, 2011 are eligible for this benefit after five (5) years of service. TUITION REIMBURSEMENT After passing the probationary period, employees may request reimbursement up to a maximum of $4000 per calendar year for tuition and related expenses when attending a community college or four year university. EMPLOYEE ASSISTANCE PROGRAM Employees are enrolled in an Employee Assistance Program that provides a variety of legal and counseling services. MEDICARE All newly hired employees contribute a portion of gross salary for Medicare coverage. The employee contribution to Medicare is 1.45%. SECTION 125 MEDICAL & DEPENDENT CARE PROGRAM The section 125 program is optional for employees and provides a method to pay medical and dependent care expenses on a pre-tax basis. SPECIALTY PAY The City has specialty pay for designated positions. Examples of specialty pay include Bilingual Pay, Stand-by Pay, Call-Back Pay, Special Assignment and Shift Differential. Closing Date/Time: Continuous