JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: Emergency Communications Supervisor (Dispatch). Hiring Range: Lateral Transfer Available Up to Step #7 - $78,791 - DOQ Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Effective Within the First 35 days of Employment Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Certification Pay: Intermediate Certification Pay - $600 per year. Advanced Certification Pay - $960 per year. Master Certification Pay - $1,500 per year. Shift Differential pay of $100 per month for any full-time (FTE) that works an overnight shift. Hiring Incentives: $3,000 total hiring bonus paid out in the following: $500 paid upon hire. $1,000 paid upon completion of a successful initial probationary period. $1,500 paid upon completion of a successful 1 -year evaluation period. All paid within a 12-month period. Compensation Pay Plan QUALIFICATIONS High School Diploma or G.E.D and a minimum of eight (8) years public safety dispatch experience including three (3) years related supervisory experience. or Associate's Degree in a related field and four (4) years dispatch experience including two (2) years related supervisory experience. Must possess and maintain Texas Law Enforcement Dispatch Certification, TCIC/NCIC, NLETS/TLETS, Vesta 9-1-1 Equipment, and TTY certifications. Any combination of education, training, or experience equivalency will be considered. Under general supervision of the 9-1-1 Communications Manager, oversees and supervises the employees of the Communications Center. Monitors procedural adherence for responses to calls for Police, Fire or Emergency Medical Services (EMS). Supervises and assists assigned dispatcher staff. Will also provide administrative support to the police department as needed. EXAMPLES OF DUTIES Oversees and monitors dispatch responses, data entry, reports, citations, and alarm permits. Supervises assigned Dispatchers for the Communications Section. Researches, retrieves and analyzes statistical information from the Computer Assisted Dispatch, TCIC/NCIC (Texas Criminal Information Center and National Criminal Information Center) and TLETS/NLETS (Texas Law Enforcement Telecommunications System/National Law Enforcement Telecommunications System) databases. Prepares audio tapes for the Criminal Investigation Division (CID). Assists with responding to and dispatching emergency services. Maintains, updates, backs up and provides disaster recovery procedures for Communications databases. Orders section supplies, equipment and maintenance as needed. Develops and monitors section's annual budget. Acts as police department custodian of records, and responsible for filling Public Information requests in accordance with Town and State guidelines. Must be able to work any shift, as needed, including nights, weekends, and holidays, to meet the needs of the Department, with or without reasonable accommodation. Other Important Duties: Must be available to work rotating shifts. Ensures proper monitoring and maintenance of Telecommunications Device for the Deaf (TDD). Researches and meets with equipment vendors to determine updates for communications systems software or other equipment. Travels to meetings, conferences and training. Performs other related duties as assigned. Regular and consistent attendance for the assigned work hours is essential. ADDITIONAL QUALIFICATIONS Must pass a pre-employment drug screening and/or post-offer physical exam. Must possess State of Texas Driver's License. ADDITIONAL DETAILS Environmental Factors and Conditions/Physical Requirements: Work is performed in a police department dispatching section setting. May be required to work various shifts, including weekends and holidays to support dispatch operations. May be subject to repetitive motion such as typing, data entry and vision to monitor. May be subject to occasional bending, reaching, kneeling and lifting such as retrieving or replacing video or audio tapes, retrieving and replacing files and records. May be exposed to extended periods of sitting, viewing monitors and/or talking on the telephone or radio. May be exposed to prisoners, irate and hostile individuals, emergency situations, and a high stress environment. Equipment and Tools Utilized: Equipment utilized includes personal computer, copier, calculator, fax machine, other standard office equipment, video equipment, tape recorders, and police radios. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. The Town of Prosper, Texas is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and or the Town Manager. PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS
Mar 08, 2024
Full Time
JOB SUMMARY The Town of Prosper is currently seeking qualified and dedicated individual for the position of: Emergency Communications Supervisor (Dispatch). Hiring Range: Lateral Transfer Available Up to Step #7 - $78,791 - DOQ Retirement Benefits (TMRS), 2-to-1 Match Medical, Dental, and Vision Benefits Effective Within the First 35 days of Employment Flex Scheduling Opportunities Tuition Reimbursement Wellness Benefits Training & Continuing Education Opportunities Certification Pay: Intermediate Certification Pay - $600 per year. Advanced Certification Pay - $960 per year. Master Certification Pay - $1,500 per year. Shift Differential pay of $100 per month for any full-time (FTE) that works an overnight shift. Hiring Incentives: $3,000 total hiring bonus paid out in the following: $500 paid upon hire. $1,000 paid upon completion of a successful initial probationary period. $1,500 paid upon completion of a successful 1 -year evaluation period. All paid within a 12-month period. Compensation Pay Plan QUALIFICATIONS High School Diploma or G.E.D and a minimum of eight (8) years public safety dispatch experience including three (3) years related supervisory experience. or Associate's Degree in a related field and four (4) years dispatch experience including two (2) years related supervisory experience. Must possess and maintain Texas Law Enforcement Dispatch Certification, TCIC/NCIC, NLETS/TLETS, Vesta 9-1-1 Equipment, and TTY certifications. Any combination of education, training, or experience equivalency will be considered. Under general supervision of the 9-1-1 Communications Manager, oversees and supervises the employees of the Communications Center. Monitors procedural adherence for responses to calls for Police, Fire or Emergency Medical Services (EMS). Supervises and assists assigned dispatcher staff. Will also provide administrative support to the police department as needed. EXAMPLES OF DUTIES Oversees and monitors dispatch responses, data entry, reports, citations, and alarm permits. Supervises assigned Dispatchers for the Communications Section. Researches, retrieves and analyzes statistical information from the Computer Assisted Dispatch, TCIC/NCIC (Texas Criminal Information Center and National Criminal Information Center) and TLETS/NLETS (Texas Law Enforcement Telecommunications System/National Law Enforcement Telecommunications System) databases. Prepares audio tapes for the Criminal Investigation Division (CID). Assists with responding to and dispatching emergency services. Maintains, updates, backs up and provides disaster recovery procedures for Communications databases. Orders section supplies, equipment and maintenance as needed. Develops and monitors section's annual budget. Acts as police department custodian of records, and responsible for filling Public Information requests in accordance with Town and State guidelines. Must be able to work any shift, as needed, including nights, weekends, and holidays, to meet the needs of the Department, with or without reasonable accommodation. Other Important Duties: Must be available to work rotating shifts. Ensures proper monitoring and maintenance of Telecommunications Device for the Deaf (TDD). Researches and meets with equipment vendors to determine updates for communications systems software or other equipment. Travels to meetings, conferences and training. Performs other related duties as assigned. Regular and consistent attendance for the assigned work hours is essential. ADDITIONAL QUALIFICATIONS Must pass a pre-employment drug screening and/or post-offer physical exam. Must possess State of Texas Driver's License. ADDITIONAL DETAILS Environmental Factors and Conditions/Physical Requirements: Work is performed in a police department dispatching section setting. May be required to work various shifts, including weekends and holidays to support dispatch operations. May be subject to repetitive motion such as typing, data entry and vision to monitor. May be subject to occasional bending, reaching, kneeling and lifting such as retrieving or replacing video or audio tapes, retrieving and replacing files and records. May be exposed to extended periods of sitting, viewing monitors and/or talking on the telephone or radio. May be exposed to prisoners, irate and hostile individuals, emergency situations, and a high stress environment. Equipment and Tools Utilized: Equipment utilized includes personal computer, copier, calculator, fax machine, other standard office equipment, video equipment, tape recorders, and police radios. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job. The intent of this position description is to provide a representative summary of the major duties and responsibilities performed by incumbent(s) in this position. Incumbent(s) may not be required to perform all duties in this description and incumbent(s) may be required to perform position-related tasks other than those specifically listed in this description. The Town of Prosper, Texas is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the Town will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with Human Resources and or the Town Manager. PROSPER'S PURPOSE - PROSPER IS A PLACE WHERE EVERYONE MATTERS
LOS ANGELES COUNTY
Los Angeles, California, United States
Position/Program Information FIRE DEPARTMENT APPLICATION FILING PERIOD: May 5, 2023, AT 5:00 P.M. (PT) - Continuous This exam will remain open until the needs of the Department are met and is subject to close without prior notice. EXAM NUMBER: 34597G TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY THIS REPOSTING IS TO REMOVE THE COVID-19 LANGUAGE. SPECIAL SALARY INFORMATION: This position is subject to the provisions of the Management Appraisal and Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with the MAPP guidelines and regulations. DEFINITION: Has overall administrative responsibility for the supervision of employees engaged in planning, analyzing, coordinating, developing and implementing policies and procedures for County-wide emergency medical and disaster services program. CLASSIFICATION STANDARDS: Positions allocable to this class are distinguished by having responsibility for assisting the Emergency Medical Systems Manager or a Battalion Chief or other higher management position in the Fire Department in directing the development, coordination and evaluation of the County-wide emergency medical system. This system is a coordinated composite of the sub-elements of medical care, paramedic services and training, emergency medical training, communications, emergency medical transportation, public education and information, and disaster services. Essential Job Functions Oversees the coordination, development, and approval of emergency medical technician, paramedic and mobile intensive care nurse training, testing, and certifications. Develops prehospital care guidelines and standards according to the regulations of state and local EMS agencies and in conjunction with specialized medical associations such as American Heart Association. Oversees the medical monitoring of department-wide prehospital care system including policy development, training needs, quality improvement activities, equipment, and skills testing. Acts as a liaison with paramedic provider agencies, paramedic base hospitals, and other prehospital care professionals. Consults with departmental, federal, state, local governments, and provider agencies to ensure the delivery of quality prehospital care. Manages administrative functions such as internal audits of programs, budgetary preparation, and analysis of organizational structure for the EMS Program. Acts as a liaison relating to department participation in public education functions such as health fairs, community programs, and primary and secondary school programs; distributes EMS related audio-visual materials and bilingual educational materials to community groups and other public agencies. Leads a group of senior nurse instructors in the development of quality improvement indicators and educational modules designed to achieve predetermined objectives. Conducts formal classroom and clinical instruction in EMS policies and procedures. Serves as a member or a leader of internal and external committees related to EMS. Prepares compliance reports, annual summaries, trending and analysis reports, and memorandums; maintains and manages various internal databases. Requirements SELECTION REQUIREMENTS: OPTION I: Four years of responsible administrative* or staff experience analyzing and making recommendations for the solution of problems of organization, programs, budget, or curriculum, one year of which must have been in an emergency medical services program specializing in education and/or quality management. *Administrative Experience is defined as experience at the level of independent responsibility for assignments of average difficulty analyzing and making recommendations for the solution of problems of organization, budget, personnel, information services, programs, facilities planning, materials management, and general management. Responsible Staff Experience is defined as experience at the journey-level requiring working knowledge of rules, regulations, and other guidelines to program area assigned. OPTION II: Two years of experience as a registered nurse responsible for planning and designing educational programs and quality improvement indicators and methods, designed to monitor and measure the implementation and maintenance of quality improvement standards -AND- a license to practice as a Registered Nurse issued by the California Board of Registered Nursing.** License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS**: Bachelor’s degree or higher from an Accredited college*** in a specific field Verifiable experience as an instructor for at least two years in one of the following areas: American Heart Association Basic Life Support (BLS) or American Red Cross Basic Life Support (BLS) American Heart Association Advanced Cardiovascular Life Support (ACLS) or American Red Cross Advanced Life Support (ALS) American Heart Association Pediatric Advanced Life Support (PALS) or American Red Cross Pediatric Advanced Life Support (PALS) Prehospital Care Trauma Life Support (PHTLS) or Trauma Nursing Core Course (TNCC) Upper division credit in educational materials and methods and curriculum development Adult teaching methodology certification Supervisory experience Pre-hospital care experience Emergency department setting experience SPECIAL REQUIREMENT INFORMATION: **In order to receive credit for any certificate(s), license(s), or college or university degree, such as a Bachelor's degree or higher, you must include a legible copy of the certificate(s), license(s), or either the Official Degree, Official Transcript(s)****, or Official Letter from the accredited institution (which shows the area of specialization and the date the degree was awarded) with the Registrar's signature and school seal at the time of filing or within fifteen (15) calendar days of submitting an online application. If you are unable to attach your documents, you may e-mail them to Fire-Examination@fire.lacounty.gov or fax them to (323) 264-7159. Failure to provide any required documentation will result in application rejection . Please include your Name, Exam Number, and the Exam Title on the submitted documents. **Note : Applicants for this position must provide this information at the time of filing or within fifteen (15) calendar days of filing your application online. ***Accreditation: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluator s, Inc. (AICE ) . ****Note: "Official Transcript" is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and therefore, will not be accepted and will result in your application being incomplete and rejected. PHYSICAL CLASS: 2 - Light - Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Additional Information This exam will consist of TWO (2) parts: PART I: An evaluation of Training and Experience, weighted 30% , assessing education, certification(s), knowledge and understanding of emergency medical service principles, and experience in pre-hospital care, emergency settings, and staff development. Candidates must achieve a passing score of 70% or higher in Part I in order to advance to Part II. PART II: A multiple choice and/or simulation assessment(s), weighted 70% , assessing: Deductive Reasoning Leading and Supervising Deciding and Initiating Action Adhering to Principles Delivering Results Relating and Networking Achieving Work Goals Entrepreneurial Thinking Persuading and Influencing Adapting and Responding to Change Coping with Pressure and Setbacks Formulating Strategies and Concepts Candidates must achieve a passing score of 70% or higher on each weighted part in order to be placed on the eligible register. MULTIPLE CHOICE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19 . Note: Candidates are responsible for providing a valid e-mail address on their County of Los Angeles Department of Human Resources profile and application. This e-mail address must be able to receive e-mail notifications from fire.lacounty.gov. Candidates must review their inbox and junk/spam mail to verify if e-mail notification was received. All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Test scores cannot be given over the phone. Please add alexander.javaherdashti@fire.lacounty.gov , AOganesyan@hr.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , noreply@proctoru.com , and donot-reply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. TRANSFER OF TEST COMPONENTS : Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION : Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests / . ELIGIBILITY INFORMATION : The names of candidates receiving a passing score in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation . Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. VACANCY INFORMATION: The register list resulting from this examination will be used to fill Senior Emergency Medical Systems Program Head vacancies in the County of Los Angeles Fire Department as they occur. AVAILABLE SHIFT: Any Shift- Appointees must be willing to work any shift, including evenings, nights, weekends, and holidays. HOW TO APPLY : Applications must be submitted online only. We must receive your application from 02/14/2022 at 8:00 a.m. (PT) and will remain open until the needs of the Department are met and is subject to close without prior notice. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Applicants must submit all documents to be considered (official diplomas, official transcripts, certificates, etc.) during application submission. All documents must be clear and legible. Although resumes may be uploaded as attachments to the online application, resumes cannot be accepted in lieu of completing the online application. If you are unable to attach the required document(s), you may e-mail them to Fire-Examination@fire.lacounty.go v or fax the documents to (213) 264-7159 , at the time of filing or within fifteen (15) calendar days of submitting your online application. Failure to provide the required documentation will result in application rejection . Please include your Name, the Exam Number, and the Exam Title on the faxed documents. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and minimum requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. TESTING ACCOMMODATION : If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodations Coordinator at Fire-Examination@fire.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. ADDITIONAL INFORMATION REGARDING ONLINE FILING : SOCIAL SECURITY NUMBER : It is important that you provide your own Social Security Number (SSN) at the time of filing to ensure your application is processed accurately. Please include your SSN for record control purposes. Federal law requires that all employed persons have a SSN. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For applicants who may not have regular access to a computer or the internet, applications can be completed on a computers at public libraries throughout the County of Los Angeles. LA County Public Library has announced they have reopened some libraries with limited hours and may require prior reservation to use their computers. Please visit the following link at https://lacountylibrary.org/reopening/ for more information. NO SHARING OF USER ID AND PASSWORD : If you do not already have an account/profile with the County of Los Angeles, you will need to create one. All applicants must file their application online using their OWN user ID and password. Using someone else's user ID and password will erase the original application record. Testing Accommodation Coordinator : (213) 466-5500 Teletype Phone: (800) 735-2922 California Relay Services Phone : (800) 735-2922 Department Contact Name: Fire Examination Section Department Contact Phone : (213) 466-5500 Department Contact Email: Fire-Examination@fire.lacounty.gov Department Contact FAX : (213) 264-7159 For detailed information, please click here Closing Date/Time: Continuous
Apr 22, 2024
Full Time
Position/Program Information FIRE DEPARTMENT APPLICATION FILING PERIOD: May 5, 2023, AT 5:00 P.M. (PT) - Continuous This exam will remain open until the needs of the Department are met and is subject to close without prior notice. EXAM NUMBER: 34597G TYPE OF RECRUITMENT: OPEN COMPETITIVE JOB OPPORTUNITY THIS REPOSTING IS TO REMOVE THE COVID-19 LANGUAGE. SPECIAL SALARY INFORMATION: This position is subject to the provisions of the Management Appraisal and Performance Plan (MAPP). Initial salary placement and subsequent salary adjustments will be made in accordance with the MAPP guidelines and regulations. DEFINITION: Has overall administrative responsibility for the supervision of employees engaged in planning, analyzing, coordinating, developing and implementing policies and procedures for County-wide emergency medical and disaster services program. CLASSIFICATION STANDARDS: Positions allocable to this class are distinguished by having responsibility for assisting the Emergency Medical Systems Manager or a Battalion Chief or other higher management position in the Fire Department in directing the development, coordination and evaluation of the County-wide emergency medical system. This system is a coordinated composite of the sub-elements of medical care, paramedic services and training, emergency medical training, communications, emergency medical transportation, public education and information, and disaster services. Essential Job Functions Oversees the coordination, development, and approval of emergency medical technician, paramedic and mobile intensive care nurse training, testing, and certifications. Develops prehospital care guidelines and standards according to the regulations of state and local EMS agencies and in conjunction with specialized medical associations such as American Heart Association. Oversees the medical monitoring of department-wide prehospital care system including policy development, training needs, quality improvement activities, equipment, and skills testing. Acts as a liaison with paramedic provider agencies, paramedic base hospitals, and other prehospital care professionals. Consults with departmental, federal, state, local governments, and provider agencies to ensure the delivery of quality prehospital care. Manages administrative functions such as internal audits of programs, budgetary preparation, and analysis of organizational structure for the EMS Program. Acts as a liaison relating to department participation in public education functions such as health fairs, community programs, and primary and secondary school programs; distributes EMS related audio-visual materials and bilingual educational materials to community groups and other public agencies. Leads a group of senior nurse instructors in the development of quality improvement indicators and educational modules designed to achieve predetermined objectives. Conducts formal classroom and clinical instruction in EMS policies and procedures. Serves as a member or a leader of internal and external committees related to EMS. Prepares compliance reports, annual summaries, trending and analysis reports, and memorandums; maintains and manages various internal databases. Requirements SELECTION REQUIREMENTS: OPTION I: Four years of responsible administrative* or staff experience analyzing and making recommendations for the solution of problems of organization, programs, budget, or curriculum, one year of which must have been in an emergency medical services program specializing in education and/or quality management. *Administrative Experience is defined as experience at the level of independent responsibility for assignments of average difficulty analyzing and making recommendations for the solution of problems of organization, budget, personnel, information services, programs, facilities planning, materials management, and general management. Responsible Staff Experience is defined as experience at the journey-level requiring working knowledge of rules, regulations, and other guidelines to program area assigned. OPTION II: Two years of experience as a registered nurse responsible for planning and designing educational programs and quality improvement indicators and methods, designed to monitor and measure the implementation and maintenance of quality improvement standards -AND- a license to practice as a Registered Nurse issued by the California Board of Registered Nursing.** License: A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. DESIRABLE QUALIFICATIONS**: Bachelor’s degree or higher from an Accredited college*** in a specific field Verifiable experience as an instructor for at least two years in one of the following areas: American Heart Association Basic Life Support (BLS) or American Red Cross Basic Life Support (BLS) American Heart Association Advanced Cardiovascular Life Support (ACLS) or American Red Cross Advanced Life Support (ALS) American Heart Association Pediatric Advanced Life Support (PALS) or American Red Cross Pediatric Advanced Life Support (PALS) Prehospital Care Trauma Life Support (PHTLS) or Trauma Nursing Core Course (TNCC) Upper division credit in educational materials and methods and curriculum development Adult teaching methodology certification Supervisory experience Pre-hospital care experience Emergency department setting experience SPECIAL REQUIREMENT INFORMATION: **In order to receive credit for any certificate(s), license(s), or college or university degree, such as a Bachelor's degree or higher, you must include a legible copy of the certificate(s), license(s), or either the Official Degree, Official Transcript(s)****, or Official Letter from the accredited institution (which shows the area of specialization and the date the degree was awarded) with the Registrar's signature and school seal at the time of filing or within fifteen (15) calendar days of submitting an online application. If you are unable to attach your documents, you may e-mail them to Fire-Examination@fire.lacounty.gov or fax them to (323) 264-7159. Failure to provide any required documentation will result in application rejection . Please include your Name, Exam Number, and the Exam Title on the submitted documents. **Note : Applicants for this position must provide this information at the time of filing or within fifteen (15) calendar days of filing your application online. ***Accreditation: Accredited institutions are those listed in the publications of regional, national or international accrediting agencies which are accepted by the Department of Human Resources. Publications such as American Universities and Colleges and International Handbook of Universities are acceptable references. Also acceptable, if appropriate, are degrees that have been evaluated and deemed to be equivalent to degrees from United States accredited institutions by an academic credential evaluation agency recognized by The National Association of Credential Evaluation Services or the Association of International Credential Evaluator s, Inc. (AICE ) . ****Note: "Official Transcript" is defined as a transcript that bears the college seal and states "official and/or copy" issued by the school's Registrar Office. A printout of the transcript from the school's website is NOT considered official and therefore, will not be accepted and will result in your application being incomplete and rejected. PHYSICAL CLASS: 2 - Light - Light physical effort which may include occasional light lifting to a 10 pound limit, and some bending, stooping or squatting. Considerable walking may be involved. Additional Information This exam will consist of TWO (2) parts: PART I: An evaluation of Training and Experience, weighted 30% , assessing education, certification(s), knowledge and understanding of emergency medical service principles, and experience in pre-hospital care, emergency settings, and staff development. Candidates must achieve a passing score of 70% or higher in Part I in order to advance to Part II. PART II: A multiple choice and/or simulation assessment(s), weighted 70% , assessing: Deductive Reasoning Leading and Supervising Deciding and Initiating Action Adhering to Principles Delivering Results Relating and Networking Achieving Work Goals Entrepreneurial Thinking Persuading and Influencing Adapting and Responding to Change Coping with Pressure and Setbacks Formulating Strategies and Concepts Candidates must achieve a passing score of 70% or higher on each weighted part in order to be placed on the eligible register. MULTIPLE CHOICE TESTS ARE NOT REVIEWABLE BY CANDIDATES PER CIVIL SERVICE RULE 7.19 . Note: Candidates are responsible for providing a valid e-mail address on their County of Los Angeles Department of Human Resources profile and application. This e-mail address must be able to receive e-mail notifications from fire.lacounty.gov. Candidates must review their inbox and junk/spam mail to verify if e-mail notification was received. All notifications including invitation letters will be sent electronically to the email address provided on the application. It is important that you provide a valid email address. Test scores cannot be given over the phone. Please add alexander.javaherdashti@fire.lacounty.gov , AOganesyan@hr.lacounty.gov , info@governmentjobs.com , talentcentral@shl.com , noreply@proctoru.com , and donot-reply@amcatmail.com to your email address and list of approved senders to prevent email notifications from being filtered as spam/junk/clutter mail. Los Angeles County will not consider claims of not viewing or receiving notification to be a valid reason for late test administration or rescheduling of a test component. TRANSFER OF TEST COMPONENTS : Applicants who have taken identical components recently for other exams may have their scores automatically transferred to this examination. This examination contains test components that may be used in the future for new examinations and your test scores may be transferred. TEST PREPARATION : Study guides and other test preparation resources are available to help candidates prepare for employment tests. While the guides will help you preparing for the test, we advise you to review all related materials that you deem necessary. An interactive, Online Test Preparation System for taking practice tests may be accessed on the Department of Human Resources website at http://hr.lacounty.gov/ . Please click on "Find A Job" and then "Job Search Toolkit." Test preparation information is located under the "Employment Test Assistance" section. Additional online practice tests are available at https://www.shldirect.com/en-us/practice-tests / . ELIGIBILITY INFORMATION : The names of candidates receiving a passing score in the examination will be placed on the eligible register in the order of their score group for a period of twelve (12) months following the date of promulgation . Applications will be processed on an as-received basis and promulgated to the eligible register accordingly. NO PERSON MAY COMPETE IN THIS EXAMINATION MORE THAN ONCE EVERY TWELVE (12) MONTHS. VACANCY INFORMATION: The register list resulting from this examination will be used to fill Senior Emergency Medical Systems Program Head vacancies in the County of Los Angeles Fire Department as they occur. AVAILABLE SHIFT: Any Shift- Appointees must be willing to work any shift, including evenings, nights, weekends, and holidays. HOW TO APPLY : Applications must be submitted online only. We must receive your application from 02/14/2022 at 8:00 a.m. (PT) and will remain open until the needs of the Department are met and is subject to close without prior notice. Applications submitted by U.S. Mail, Fax, or in person will not be accepted. Applicants must submit all documents to be considered (official diplomas, official transcripts, certificates, etc.) during application submission. All documents must be clear and legible. Although resumes may be uploaded as attachments to the online application, resumes cannot be accepted in lieu of completing the online application. If you are unable to attach the required document(s), you may e-mail them to Fire-Examination@fire.lacounty.go v or fax the documents to (213) 264-7159 , at the time of filing or within fifteen (15) calendar days of submitting your online application. Failure to provide the required documentation will result in application rejection . Please include your Name, the Exam Number, and the Exam Title on the faxed documents. Plan to submit your online application well in advance of the deadline as you may be required to verify your email address. This only needs to be done once per email address, and if you already have a job seeker account on governmentjobs.com/careers/lacounty, you can verify at any time by logging in and following the prompts. This is to enhance the security of your online application and to ensure you do not enter an incorrect email address. Please make sure you put in the time and effort when filling out your application and supplemental questions completely. The acceptance of your application depends on whether you have clearly shown that you meet the Selection Requirements to Qualify as listed on this bulletin. Provide any relevant job experience in the spaces provided so we can evaluate your qualifications for the job. For each job held, give the name and address of your employer, your job title, beginning and ending dates, number of hours worked per week, and description of work performed. If your application is incomplete, it will be rejected. Please note that all information included in the application materials is subject to verification at any point during the examination and hiring process, including after an appointment has been made. Falsification information may result in disqualification or rescission of appointment. Utilizing verbiage from Class Specification and minimum requirements serving as your description of duties will not be sufficient to demonstrate that you meet the requirements. Doing so may result in an incomplete application and you may be disqualified. TESTING ACCOMMODATION : If you require an accommodation to fairly compete in any part of the assessment process, let us know by contacting the Testing Accommodations Coordinator at Fire-Examination@fire.lacounty.gov . You will be required to complete the Request for Reasonable Accommodation form as well as provide supporting documentation from a qualified professional justifying the requested accommodation(s). The sooner you contact us, the sooner we can respond to your request and keep you moving through the process. FAIR CHANCE INITIATIVE : The County of Los Angeles is a Fair Chance employer. Except for a very limited number of positions, you will not be asked to provide information about a conviction history unless you receive a contingent offer of employment. The County will make an individualized assessment of whether your conviction history has a direct or adverse relationship with the specific duties of the job, and consider potential mitigating factors, including, but not limited to, evidence and extent of rehabilitation, recency of the offense(s), and age at the time of offense(s). If asked to provide information about a conviction history, any convictions or court records which are exempted by a valid court order do not have to be disclosed. ANTI-RACISM, DIVERSITY, AND INCLUSION (ARDI) The County of Los Angeles recognizes and affirms that all people are created equal and are entitled to all rights afforded by the Constitution of the United States. The Department of Human Resources is committed to promoting Anti-racism, Diversity, and Inclusion efforts to address the inequalities and disparities amongst race. We support the ARDI Strategic Plan and its goals by improving equality, diversity, and inclusion in recruitment, selection, and employment practices. ADDITIONAL INFORMATION REGARDING ONLINE FILING : SOCIAL SECURITY NUMBER : It is important that you provide your own Social Security Number (SSN) at the time of filing to ensure your application is processed accurately. Please include your SSN for record control purposes. Federal law requires that all employed persons have a SSN. COMPUTER AND INTERNET ACCESS AT PUBLIC LIBRARIES : For applicants who may not have regular access to a computer or the internet, applications can be completed on a computers at public libraries throughout the County of Los Angeles. LA County Public Library has announced they have reopened some libraries with limited hours and may require prior reservation to use their computers. Please visit the following link at https://lacountylibrary.org/reopening/ for more information. NO SHARING OF USER ID AND PASSWORD : If you do not already have an account/profile with the County of Los Angeles, you will need to create one. All applicants must file their application online using their OWN user ID and password. Using someone else's user ID and password will erase the original application record. Testing Accommodation Coordinator : (213) 466-5500 Teletype Phone: (800) 735-2922 California Relay Services Phone : (800) 735-2922 Department Contact Name: Fire Examination Section Department Contact Phone : (213) 466-5500 Department Contact Email: Fire-Examination@fire.lacounty.gov Department Contact FAX : (213) 264-7159 For detailed information, please click here Closing Date/Time: Continuous
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION COMMUNICATIONS TECHNICIAN II (Technical Services Unit) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to a fill vacancy in this class until the next recruitment. The eligible list established may also be used to fill positions in similar and/or lower classifications. THE DIVISION The Sheriff-Coroner/Technology Division consists of approximately 150 personnel organized in six areas that specialize in specific operational and technical units, including Administration/Operations, Special Projects, Radio Communications, Applications, Infrastructure, and Security. Each section maintains a staff of Managers, Engineers, Technicians, and support staff to provide a high level of operational and technical expertise to various public safety functions including Law Enforcement, Fire Services, Emergency Medical Services, Lifeguard, Park Rangers, Public Works, Local Government, Courts, County and City jails, and Probation facilities. The Division provides centralized countywide coordinated communications systems for all local public safety agencies; installation and maintenance of communications and electronic equipment (microwave equipment, 9-1-1 dispatch equipment, mobile and portable radios, closed circuit television, surveillance, security electronic systems within the jail system, sound and video systems); operational and maintenance support to the coordinated communications systems; engineering and frequency management; and serves as the central coordinator/program manager for the operation and maintenance of the 800 MHz Countywide Coordinated Communications System (CCCS) and 900 MHz paging system. The Division is also responsible for all Information Technology operations across the entire Sheriff's Department. This includes application development and support, help desk support, desktop support, mobile and MDC support, storage and server support, network and CCTV support, and network security operations. THE OPPORTUNITY This is a journey level class in the Communications Technician series that is located at Sheriff's Technical Services Unit (Radio Communications). Incumbents in this class install, maintain and repair complex electronic equipment, and work with minimal supervision. GENERAL DUTIES Troubleshooting and repair of electronics; perform preventative maintenance on radio communications equipment, program radios and design radio channel layout (template); install electronics in public safety vehicles, motorcycles, marine vessels, and buildings; service calls, customer service, ambulance certifications, configure, maintain, and provide media for video recording systems (in-car video, body warn cameras); self-development training; miscellaneous related tasks. DESIRABLE QUALIFICATIONS Ideal candidate will possess two (2) years of experience of troubleshooting, maintaining and repairing electronic equipment; ability to install, maintain, repair, modify a variety of communications and electronic equipment and systems. Additionally, possess the ability to read and interpret instructions in technical manuals including circuitries, schematics, and symbols, and blueprints; completion of certificates or education credits form training courses in electronic theory and practice including Ohms Law, knowledge of AC and DC theory and electronic systems, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology; experience using hand and power tools. MINIMUM QUALIFICATIONS Thorough Knowledge of: Principles, techniques, methods, test equipment and tools used in installation, maintenance, repair, modification and fabrication communications and other related electronic equipment and systems General Knowledge of: Principles of electronic system design and operation Ability to: Install, maintain, troubleshoot, repair, modify a variety of communications and electronic equipment and Systems Read and interpret instructions in technical manuals including circuitries, schematics and symbols; read blueprints Use the proper test equipment related to electronics maintenance and repair Establish and maintain effective working relationships with other County and city staff, electronic contractors, vendors and members of the general public Record technical information on time sheets, logs, invoices, etc. Education and Experience Completion of a training course in electronic theory and practice including Ohms Law, AC and DC theory, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology. And Two (2) years of experience in the maintenance and repair of electronic communication equipment that developed the knowledge and abilities listed above. License/Certification Possession of a valid California Driver License, Class C or higher, by date of appointment. Click here to learn more about the Minimum Qualificationsas well as the physical, mental requirements and the environmental, working conditions. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct, concise, descriptive and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise . For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
Apr 03, 2024
Full Time
CAREER DESCRIPTION COMMUNICATIONS TECHNICIAN II (Technical Services Unit) In addition to performance-based merit increases, this position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will remain open on a continuous basis for a minimum of five (5) business days, until the needs of the Department are met. Qualified applicants are encouraged to apply immediately. RECRUITMENT / POSITION INFORMATION This recruitment is being held to establish an Open Eligible List to a fill vacancy in this class until the next recruitment. The eligible list established may also be used to fill positions in similar and/or lower classifications. THE DIVISION The Sheriff-Coroner/Technology Division consists of approximately 150 personnel organized in six areas that specialize in specific operational and technical units, including Administration/Operations, Special Projects, Radio Communications, Applications, Infrastructure, and Security. Each section maintains a staff of Managers, Engineers, Technicians, and support staff to provide a high level of operational and technical expertise to various public safety functions including Law Enforcement, Fire Services, Emergency Medical Services, Lifeguard, Park Rangers, Public Works, Local Government, Courts, County and City jails, and Probation facilities. The Division provides centralized countywide coordinated communications systems for all local public safety agencies; installation and maintenance of communications and electronic equipment (microwave equipment, 9-1-1 dispatch equipment, mobile and portable radios, closed circuit television, surveillance, security electronic systems within the jail system, sound and video systems); operational and maintenance support to the coordinated communications systems; engineering and frequency management; and serves as the central coordinator/program manager for the operation and maintenance of the 800 MHz Countywide Coordinated Communications System (CCCS) and 900 MHz paging system. The Division is also responsible for all Information Technology operations across the entire Sheriff's Department. This includes application development and support, help desk support, desktop support, mobile and MDC support, storage and server support, network and CCTV support, and network security operations. THE OPPORTUNITY This is a journey level class in the Communications Technician series that is located at Sheriff's Technical Services Unit (Radio Communications). Incumbents in this class install, maintain and repair complex electronic equipment, and work with minimal supervision. GENERAL DUTIES Troubleshooting and repair of electronics; perform preventative maintenance on radio communications equipment, program radios and design radio channel layout (template); install electronics in public safety vehicles, motorcycles, marine vessels, and buildings; service calls, customer service, ambulance certifications, configure, maintain, and provide media for video recording systems (in-car video, body warn cameras); self-development training; miscellaneous related tasks. DESIRABLE QUALIFICATIONS Ideal candidate will possess two (2) years of experience of troubleshooting, maintaining and repairing electronic equipment; ability to install, maintain, repair, modify a variety of communications and electronic equipment and systems. Additionally, possess the ability to read and interpret instructions in technical manuals including circuitries, schematics, and symbols, and blueprints; completion of certificates or education credits form training courses in electronic theory and practice including Ohms Law, knowledge of AC and DC theory and electronic systems, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology; experience using hand and power tools. MINIMUM QUALIFICATIONS Thorough Knowledge of: Principles, techniques, methods, test equipment and tools used in installation, maintenance, repair, modification and fabrication communications and other related electronic equipment and systems General Knowledge of: Principles of electronic system design and operation Ability to: Install, maintain, troubleshoot, repair, modify a variety of communications and electronic equipment and Systems Read and interpret instructions in technical manuals including circuitries, schematics and symbols; read blueprints Use the proper test equipment related to electronics maintenance and repair Establish and maintain effective working relationships with other County and city staff, electronic contractors, vendors and members of the general public Record technical information on time sheets, logs, invoices, etc. Education and Experience Completion of a training course in electronic theory and practice including Ohms Law, AC and DC theory, audio and radio frequency circuits, electronic measurements, semiconductor fundamentals and mathematics for electronic technology. And Two (2) years of experience in the maintenance and repair of electronic communication equipment that developed the knowledge and abilities listed above. License/Certification Possession of a valid California Driver License, Class C or higher, by date of appointment. Click here to learn more about the Minimum Qualificationsas well as the physical, mental requirements and the environmental, working conditions. SPECIAL QUALIFICATIONS Applicants must not have been convicted of a felony or be on any form of probation and must pass an extensive background investigation to the satisfaction of the Orange County Sheriff-Coroner. Background screening includes completing of a Personal History Form, interview with a background investigator, fingerprinting and may include a polygraph test. Some of the areas considered in the background screening include prior convictions, traffic violations, drug use and credit problems, employment history, professional references and education verification (i.e. degree, license, or official transcripts. Foreign degrees require an evaluation of U.S. equivalency by an agency that is a member of the National Association of Credentials Evaluation Services (N.A.C.E.S.). Human Resources | Minimum Qualifications Sheriff Human Resources screens all applications to identify the most qualified candidates for the position based on the skills required to meet the needs of the Department. After the initial screening, the qualified candidates will be referred to the next step and notified of all further procedures applicable to their status in the competition. SELECTION PROCEDURES Structured Oral Panel Interview (Weighted 100%): Candidates will be interviewed and rated by a panel of job knowledge experts. Each candidate's rating will be based on responses to a series of questions designed to elicit the candidate's qualifications for the job. Only the most successful candidates will be placed on the eligible list. Based on the Department's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. ELIGIBLE LIST After all procedures have been completed, Sheriff Human Resources will establish an eligible list of qualified candidates. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. HOW TO APPLY Only on-line applications will be accepted. Resumes will not be accepted in lieu of on-line applications. Application information must be current, succinct, concise, descriptive and related to the requirements in this job announcement. Your application should demonstrate your professional experience and education related to the specific qualifications/duties listed in this bulletin, including areas which you have developed expertise . For specific information pertaining to this recruitment, contact Mary Cortez-Valadez at (714) 834-5834 or email at mcortez-valadez@ocsheriff.gov . Please click here for tips to complete your application. EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Non-Management Benefits In addition to the County's standard suite of benefits, such as a variety of health plan options, annual leave and paid holidays--we also offer an excellent array of benefits such as a Health Care Reimbursement Account, 457 Defined Contribution Plan and Annual Education and Professional Reimbursement. Employees are provided a Retirement Plan through the Orange County Employees Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information Click here for information about benefits offered to County of Orange employees. Closing Date/Time: Continuous
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION T H E C O M M U N I T Y Ideally located on the Pacific Ocean south of Los Angeles, adjacent to Orange County, the City of Long Beach, California (population 470,000) is frequently described as a series of strong, diverse interwoven smaller communities within a large city. Enjoying an ideal Southern California climate, Long Beach is home to an abundance of cultural and recreational options. The Long Beach Convention Center, Aquarium of the Pacific, Queen Mary, and the annual Acura Grand Prix of Long Beach, plus a wide variety of other attractions (two historic ranchos, three marinas, and five golf courses) serve to draw 6.5 million visitors a year. The City is also home to California State University, Long Beach, and Long Beach City College. Cal State Long Beach is the second largest university in the state and was recently ranked the No. 3 best-value public college in the nation. Covering approximately 50 square miles, Long Beach is supported by a wide mix of industries with education, health and social services, manufacturing, retail trade, and professional services comprising the highest representation. Known for its livable and desirable neighborhoods, Long Beach was named by America’s Promise Alliance as one of the 100 Best Communities for Young People two years in a row. While it offers all the amenities of a large metropolis, many say Long Beach offers the added benefit of having maintained a strong sense of community and cohesiveness despite its growth. A superb climate, quality schools, a vibrant downtown, and a wide variety of neighborhoods help make Long Beach one of the most livable communities in the country. C I T Y G O V E R N M E N T Long Beach, a charter city formed in 1897, is governed by nine City Council Members elected by district and a city-wide elected Mayor. Other elected officials include the City Attorney, City Auditor, and City Prosecutor. The elected officials are elected to staggered four-year terms. The City Council appoints the City Manager and City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board or Commission. Long Beach is one of only three cities in California with its own Health Department and one of the very few municipalities with its own Utilities Department (Water and Gas) and Energy Resources Departments. The City is supported by a FY 2024 total budget of approximately $3.3 billion with a General Fund budget of $719 million. More than 6,000 full and part-time employees support municipal operations with the vast majority being represented by twelve employee associations. To learn more about the City of Long Beach, go to: www.longbeach.gov . T H E D E P A R T M E N T The City of Long Beach is served by an Emergency Communications Center (9-1-1 Center) which functions as a primary PSAP and dispatch center for police, fire and Emergency Medical Services response. The 9-1-1 Center functions within the Department of Disaster Preparedness and Emergency Communications (DPEC) and serves a City population of approximately 470,000, answering nearly 660,000 calls and dispatching more than 295,000 emergency response units. The 9-1-1 Center operates 24/7 on a schedule of 5 shifts. The Department of Disaster Preparedness and Emergency Communications has 91 employees with a budget of approximately $14.4 Million. The Emergency Communications Division has 80 employees and an operating budget of over $11 Million. The Emergency Communications Division is one of three divisions in the Department. This position qualifies for a Recruitment Incentive of $6,000. For more information on the City of Long Beach's Recruitment Incentive Program please click here . EXAMPLES OF DUTIES T H E P O S I T I O N The City of Long Beach is seeking an exceptional candidate to serve as its next Communications Center Officer. The Communications Center Officer leads the 9-1-1 Emergency Communications Division and is an at-will management position reporting directly to the Director of Disaster Preparedness & Emergency Communications. This position oversees the daily operations of the Emergency Communications Center to ensure that timely, effective, and efficient services are provided to the City's residents and Fire, Police, and Emergency Medical personnel. The position directly supervises the Administrative Coordinator, Operations Coordinator, and Systems Coordinator, indirectly supervises 76 Public Safety Dispatchers, and interacts with the Department's entire management team. Specific duties include: Ensure that call-taking time standards and protocols are met. Maintain an effective new employee and continuing education training program. Develop effective operational and administrative policies and procedures, with a focus on incentivized recruitment and retention of the City’s 9-1-1 Public Safety Dispatchers. Resolve citizen complaints in a timely, and effective manner. Prepare the 9-1-1 Center for the implementation of Next Generation 9-1-1 technology. Provide oversight for the cross-training of Fire and Police 9-1-1 dispatchers. Maintain a positive and effective relationship with regulatory agencies, Police and Fire Command Staff, and labor representatives. Manage confidential information and participate in discussions and agreements with the union. Implement strategies from the recently completed staffing and operations study. Ensure the operational readiness of 9-1-1 Center equipment and technology. Oversee the recruitment and training of new employees. T H E I D E A L C A N D I D A T E The ideal candidate will possess operational and administrative experience in a medium to large municipal emergency communications center; knowledge of applicable local, state, and federal laws, and rules and regulations as they apply to public safety emergency communications operations; knowledge of the technical systems required for day-to-day operations; and, knowledge of human resource policies, labor contract provisions and safety policies. In addition to emergency communications operational expertise, the ideal candidate will be a strong manager who leads by example. The ideal candidate will be a detail-oriented, hands-on manager, capable of adhering to multiple deadlines in a fast-paced work environment while maintaining effective working relationships at all levels of the organization. The successful applicant will be expected to pass an extensive background investigation, including a polygraph and psychological exam, and must possess a valid state-issued driver's license by the date of appointment. REQUIREMENTS TO FILE M I N I M U M R E Q U I R E M E N T S The Department of Disaster Preparedness and Emergency Communications invites candidates to apply who meet the following minimum requirements: Education: A bachelor's degree from an accredited four-year college or university in a closely related field. H owever, candidates may substitute experience offering specific and substantial preparation for the duties of the position for the required education on a year-for-year basis. Experience: At least three (3) years of experience in a medium to large municipal emergency communications center, with one (1) year of supervisory experience. Additional Requirements: Recent POST and/or Fire Emergency Medical Dispatch certification. (Proof is required at the time of application submittal) SELECTION PROCEDURE A P P L I C A T I O N P R O C E S S This recruitment deadline was extended to close at 11:59 PM on Saturday , May 4, 2023. To be considered for this opportunity, applicants must submit an online application , including a resume and cover letter that reflect the scope and level of their current/most recent positions and responsibilities, proof of education (degree or transcript), and if applicable a copy of recent POST and/or Fire Emergency Medical Dispatch certification. Candidates must also complete the online supplemental questionnaire. Online applications can be filed at www.longbeach.gov/jobs . Following the close of filing, applications will be reviewed and those candidates determined to be the best qualified will be invited to participate in the selection process, which will include an oral interview by a selection panel. The selected candidate will be required to undergo a thorough background and reference check. Incomplete applications or candidates who clearly do not meet the minimum requirements of the position will not be considered. The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 5/4/2024 11:59 PM Pacific
Apr 05, 2024
Full Time
DESCRIPTION T H E C O M M U N I T Y Ideally located on the Pacific Ocean south of Los Angeles, adjacent to Orange County, the City of Long Beach, California (population 470,000) is frequently described as a series of strong, diverse interwoven smaller communities within a large city. Enjoying an ideal Southern California climate, Long Beach is home to an abundance of cultural and recreational options. The Long Beach Convention Center, Aquarium of the Pacific, Queen Mary, and the annual Acura Grand Prix of Long Beach, plus a wide variety of other attractions (two historic ranchos, three marinas, and five golf courses) serve to draw 6.5 million visitors a year. The City is also home to California State University, Long Beach, and Long Beach City College. Cal State Long Beach is the second largest university in the state and was recently ranked the No. 3 best-value public college in the nation. Covering approximately 50 square miles, Long Beach is supported by a wide mix of industries with education, health and social services, manufacturing, retail trade, and professional services comprising the highest representation. Known for its livable and desirable neighborhoods, Long Beach was named by America’s Promise Alliance as one of the 100 Best Communities for Young People two years in a row. While it offers all the amenities of a large metropolis, many say Long Beach offers the added benefit of having maintained a strong sense of community and cohesiveness despite its growth. A superb climate, quality schools, a vibrant downtown, and a wide variety of neighborhoods help make Long Beach one of the most livable communities in the country. C I T Y G O V E R N M E N T Long Beach, a charter city formed in 1897, is governed by nine City Council Members elected by district and a city-wide elected Mayor. Other elected officials include the City Attorney, City Auditor, and City Prosecutor. The elected officials are elected to staggered four-year terms. The City Council appoints the City Manager and City Clerk. The City Manager is responsible for the efficient administration of all City departments, excluding those under the direction of a separately elected official, Board or Commission. Long Beach is one of only three cities in California with its own Health Department and one of the very few municipalities with its own Utilities Department (Water and Gas) and Energy Resources Departments. The City is supported by a FY 2024 total budget of approximately $3.3 billion with a General Fund budget of $719 million. More than 6,000 full and part-time employees support municipal operations with the vast majority being represented by twelve employee associations. To learn more about the City of Long Beach, go to: www.longbeach.gov . T H E D E P A R T M E N T The City of Long Beach is served by an Emergency Communications Center (9-1-1 Center) which functions as a primary PSAP and dispatch center for police, fire and Emergency Medical Services response. The 9-1-1 Center functions within the Department of Disaster Preparedness and Emergency Communications (DPEC) and serves a City population of approximately 470,000, answering nearly 660,000 calls and dispatching more than 295,000 emergency response units. The 9-1-1 Center operates 24/7 on a schedule of 5 shifts. The Department of Disaster Preparedness and Emergency Communications has 91 employees with a budget of approximately $14.4 Million. The Emergency Communications Division has 80 employees and an operating budget of over $11 Million. The Emergency Communications Division is one of three divisions in the Department. This position qualifies for a Recruitment Incentive of $6,000. For more information on the City of Long Beach's Recruitment Incentive Program please click here . EXAMPLES OF DUTIES T H E P O S I T I O N The City of Long Beach is seeking an exceptional candidate to serve as its next Communications Center Officer. The Communications Center Officer leads the 9-1-1 Emergency Communications Division and is an at-will management position reporting directly to the Director of Disaster Preparedness & Emergency Communications. This position oversees the daily operations of the Emergency Communications Center to ensure that timely, effective, and efficient services are provided to the City's residents and Fire, Police, and Emergency Medical personnel. The position directly supervises the Administrative Coordinator, Operations Coordinator, and Systems Coordinator, indirectly supervises 76 Public Safety Dispatchers, and interacts with the Department's entire management team. Specific duties include: Ensure that call-taking time standards and protocols are met. Maintain an effective new employee and continuing education training program. Develop effective operational and administrative policies and procedures, with a focus on incentivized recruitment and retention of the City’s 9-1-1 Public Safety Dispatchers. Resolve citizen complaints in a timely, and effective manner. Prepare the 9-1-1 Center for the implementation of Next Generation 9-1-1 technology. Provide oversight for the cross-training of Fire and Police 9-1-1 dispatchers. Maintain a positive and effective relationship with regulatory agencies, Police and Fire Command Staff, and labor representatives. Manage confidential information and participate in discussions and agreements with the union. Implement strategies from the recently completed staffing and operations study. Ensure the operational readiness of 9-1-1 Center equipment and technology. Oversee the recruitment and training of new employees. T H E I D E A L C A N D I D A T E The ideal candidate will possess operational and administrative experience in a medium to large municipal emergency communications center; knowledge of applicable local, state, and federal laws, and rules and regulations as they apply to public safety emergency communications operations; knowledge of the technical systems required for day-to-day operations; and, knowledge of human resource policies, labor contract provisions and safety policies. In addition to emergency communications operational expertise, the ideal candidate will be a strong manager who leads by example. The ideal candidate will be a detail-oriented, hands-on manager, capable of adhering to multiple deadlines in a fast-paced work environment while maintaining effective working relationships at all levels of the organization. The successful applicant will be expected to pass an extensive background investigation, including a polygraph and psychological exam, and must possess a valid state-issued driver's license by the date of appointment. REQUIREMENTS TO FILE M I N I M U M R E Q U I R E M E N T S The Department of Disaster Preparedness and Emergency Communications invites candidates to apply who meet the following minimum requirements: Education: A bachelor's degree from an accredited four-year college or university in a closely related field. H owever, candidates may substitute experience offering specific and substantial preparation for the duties of the position for the required education on a year-for-year basis. Experience: At least three (3) years of experience in a medium to large municipal emergency communications center, with one (1) year of supervisory experience. Additional Requirements: Recent POST and/or Fire Emergency Medical Dispatch certification. (Proof is required at the time of application submittal) SELECTION PROCEDURE A P P L I C A T I O N P R O C E S S This recruitment deadline was extended to close at 11:59 PM on Saturday , May 4, 2023. To be considered for this opportunity, applicants must submit an online application , including a resume and cover letter that reflect the scope and level of their current/most recent positions and responsibilities, proof of education (degree or transcript), and if applicable a copy of recent POST and/or Fire Emergency Medical Dispatch certification. Candidates must also complete the online supplemental questionnaire. Online applications can be filed at www.longbeach.gov/jobs . Following the close of filing, applications will be reviewed and those candidates determined to be the best qualified will be invited to participate in the selection process, which will include an oral interview by a selection panel. The selected candidate will be required to undergo a thorough background and reference check. Incomplete applications or candidates who clearly do not meet the minimum requirements of the position will not be considered. The City of Long Beach is an Equal Opportunity Employer . We value and encourage diversity in our workforce. The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: Retirement: California Public Employees' Retirement System (PERS) defined benefit retirement plan, which is coordinated with Social Security. The benefit is 2.5% or 2.7% (depending on hire date) @55 for "Classic" members and 2% @62 for new members as defined by PEPRA, subject to the compensation limitations set by PERS. Both the City and the employee contributes toward CalPERS retirement contributions. The city also participates in Social Security. Health and Dental Insurance: The City offers the choice of HMO and PPO plans. The city pays major portion of the premium for employee and dependents depending on the health/ dental plan selected. Life Insurance: City-paid term life insurance policy equal to three (3) times annual salary to a maximum of $500,000. Disability Insurance: City-paid short-term and long-term disability insurance. Management Physical: Annual City-paid physical examination. Vacation: Twelve (12) vacation days after the first year of service; 15 days after four years, six months of service; 20 days after 19 years, six months of service. Executive Leave: Forty (40) hours Executive Leave per year. The City Manager has discretion to grant an additional 40 hours each year. Sick Leave : One day earned per month; unlimited accumulation; conversion upon retirement to cash credit toward health and/or dental insurance premiums, or to pension credits. Holidays: Eleven (11) designated holidays per year, plus four personal holidays to be used at the employee's discretion. Transportation Allowance: Monthly allowance is allocated by classifications below; Department Head $650.00 Deputy Director/Manager/Director (Harbor/Utilities) $550.00 Division Officer/Superintendent/ Chief of Staff / Administrator / Principal DCA $450.00 Assistant to Executive / Executive Assistant / Executive Secretary/ Executive Support Staff $300.00 Deferred Compensation Plan: Optional for employee contribution to a supplementary retirement savings program available through Mission Square Retirement formerly ICMA-RC Retirement Corporation). Classic CalPERS Members: The City will contribute a maximum of up to two percent (2%) of base salary* for all qualified Classic CalPERS members. Public Employees’ Pension Reform Act (PEPRA) CalPERS Members: Effective the second full pay period following City Council adoption, the City contribution will increase from two percent (2%) to three percent (3%) of base salary* for all qualified PEPRA CalPERS members. Flexible Spending Account (FSA): Optional election for employees to reduce taxable income for payment of allowable childcare or medical expenses. Flexible/Hybrid Work Schedule: Available (subject to City Manager approval). Paid Parental Leave: The City provides one hundred and sixty (160) hours of Paid Parental Leave at 100% of salary, for the birth, adoption or foster placement of a child, regardless of the gender, marital status or sexual orientation of the parent. Closing Date/Time: 5/4/2024 11:59 PM Pacific
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate Non-Represented Pay Band E11 Minimum: $148,935.00/year - Maximum: $225,638.00/year Note: The negotiable salary offer will be between $148,935.00/year - $218,976.00/year and will be commensurate with education and experience. Reports To Assistant Chief Infrastructure Delivery Officer Current Assignment This job announcement will be used to fill two (2) vacancies- one Group Manager, Systems Engineering and one Group Manager, Systems and Data Analytics Engineering. Ride BART to a satisfying career that lets you make a difference in the San Francisco Bay Area. BART is the fifth busiest passenger rail system in the nation (pre-pandemic) providing quality service running on an asset base that combines over 50 year-old infrastructure with trend-setting technology. We are seeking Engineering leadership professionals who have a passion for innovating safe and reliable solutions to complex Engineering problems, creating high performing multidisciplinary teams, and have a passion for enabling Bay Area riders to work, school, and other places they need to go. The incumbent for Systems and Data Analytics Engineering Group will be accountable for planning, directing, managing, and measuring the Computer Systems Engineering and Fare Collection areas. The incumbent for other Systems Engineering Group will lead Systems Integration, Systems Reliability, Data Analytics, and Field, Testing & Commissioning. The incumbents will be accountable for planning, directing, managing, and measuring the Computer Systems Engineering and Fare Collection areas as well as others such as Systems Integration, Systems Reliability, Data Analytics, and Field, Testing & Commissioning. This Deputy Director level position will lead multiple divisions totaling 20-30 engineering and management staff. The incumbents will be accountable for planning, directing, managing, and measuring the Computer Systems Engineering and Fare Collection areas as well as others such as Systems Integration, Systems Reliability, Data Analytics, and Field, Testing & Commissioning. The incumbents will also be responsible for managing, through subordinate staff, major special Engineering projects throughout the District including contracted professional Engineering, construction, and Maintenance services. The groups play a critical role in achieving and maintaining a State of Good Repair by interacting with Maintenance, Operations, other BART departments, and external agencies. The selected candidate will demonstrate superior abilities in leadership, technical acumen, and self motivation, as well as extensive management experience, strong communication and organizational skills, and sound judgment driving innovations and achievements in the fields of communications, controls, electronics, networks, and computer systems. The selected incumbent will demonstrate significant achievement in the following areas: Leading comprehensive multi-disciplinary Engineering and maintenance programs that prioritize safety but also include procurements, controls, and administration. Innovative and creative problem solving to optimize asset performance and Sustaining Engineering in an operational environment. Data driven change agent experience to create and lead transformation that raises the level of group effectiveness and interaction with other organizations using proven tools and techniques. Developing, communicating, and measuring aggressive goals in support of the organizations mission. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Assumes full management responsibility for all assigned Systems Engineering areas, which may include systems integration, systems reliability, computer systems engineering, and fare collection. Provides technical oversight, direction, and guidance for projects directly or indirectly involving assets managed by Systems Engineering. Manages the development and implementation of departmental goals, objectives, policies and priorities for each assigned engineering division. Establishes, within District policy, appropriate service and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly. Plans, directs and coordinates, through subordinate level staff, the Systems Engineering Group's work plan; assigns projects and programmatic areas of responsibility; reviews and evaluates work methods and procedures; meets with key staff to identify and resolve problems. Assesses and monitors work load, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes. Provides strategic direction in the research, analysis, development and implementation of new technology in assigned programs. Oversees the administration of special systems engineering projects and major contract design and development projects; oversees and directs the work of consultant and contracted staff. Monitors developments and legislation related to assigned areas of responsibility; evaluates impact upon District operations; recommends and implements policy and procedural improvements. Selects, trains, motivates and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. Oversees and participates in the development and administration of the departmental budget; approves the forecast of funds needed for staffing, equipment, materials and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary. Explains, justifies and defends departmental programs, policies and activities; negotiates and resolves sensitive and controversial issues. Represents the Systems Engineering Group to representatives of manufacturers, vendors, governmental agencies and professional and business organizations; coordinates assigned activities with those of other departments and outside agencies and organizations. Provides responsible staff assistance to the Chief Engineer; participates on various District management committees; prepares and presents staff reports and other necessary correspondence. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of systems development and engineering. Minimum Qualifications Education : Possession of a bachelor’s degree in electronics, computer science or a related field from an accredited college or university. Experience : The equivalent of six (6) years of (full-time equivalent) verifiable professional experience in electronic communications and computer systems design and development or related experience which must have included at least two (2) years of management and administrative experience. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree is preferred. Knowledge and Skills Knowledge of: Operations, services and activities of a comprehensive systems engineering and design including communications, computer and train control systems engineering Principles and practices of communications, electronics, computer and train control systems design Principles and practices of project and contract management Principles and practices of policy development and administration Principles and practices of budget preparation and administration Principles and practices of program development and administration Principles of supervision, training and performance evaluation Related Federal, State and local laws, codes and regulations Skill/Ability in : Managing a comprehensive communication, computer and train control systems engineering and design program Developing and administering departmental goals, objectives and procedures Analyzing and assessing policies and operational needs and making appropriate adjustments Identifying and responding to sensitive community and organizational issues, concerns and needs Delegating authority and responsibility Selecting, supervising, training and evaluating staff Preparing clear and concise administrative and financial reports Preparing and administering large and complex budgets Interpreting and applying applicable Federal, State and local policies, laws and regulations Communicating clearly and concisely, both orally and in writing Establishing and maintaining effective working relationships with those contacted in the course of work Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Mar 30, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate Non-Represented Pay Band E11 Minimum: $148,935.00/year - Maximum: $225,638.00/year Note: The negotiable salary offer will be between $148,935.00/year - $218,976.00/year and will be commensurate with education and experience. Reports To Assistant Chief Infrastructure Delivery Officer Current Assignment This job announcement will be used to fill two (2) vacancies- one Group Manager, Systems Engineering and one Group Manager, Systems and Data Analytics Engineering. Ride BART to a satisfying career that lets you make a difference in the San Francisco Bay Area. BART is the fifth busiest passenger rail system in the nation (pre-pandemic) providing quality service running on an asset base that combines over 50 year-old infrastructure with trend-setting technology. We are seeking Engineering leadership professionals who have a passion for innovating safe and reliable solutions to complex Engineering problems, creating high performing multidisciplinary teams, and have a passion for enabling Bay Area riders to work, school, and other places they need to go. The incumbent for Systems and Data Analytics Engineering Group will be accountable for planning, directing, managing, and measuring the Computer Systems Engineering and Fare Collection areas. The incumbent for other Systems Engineering Group will lead Systems Integration, Systems Reliability, Data Analytics, and Field, Testing & Commissioning. The incumbents will be accountable for planning, directing, managing, and measuring the Computer Systems Engineering and Fare Collection areas as well as others such as Systems Integration, Systems Reliability, Data Analytics, and Field, Testing & Commissioning. This Deputy Director level position will lead multiple divisions totaling 20-30 engineering and management staff. The incumbents will be accountable for planning, directing, managing, and measuring the Computer Systems Engineering and Fare Collection areas as well as others such as Systems Integration, Systems Reliability, Data Analytics, and Field, Testing & Commissioning. The incumbents will also be responsible for managing, through subordinate staff, major special Engineering projects throughout the District including contracted professional Engineering, construction, and Maintenance services. The groups play a critical role in achieving and maintaining a State of Good Repair by interacting with Maintenance, Operations, other BART departments, and external agencies. The selected candidate will demonstrate superior abilities in leadership, technical acumen, and self motivation, as well as extensive management experience, strong communication and organizational skills, and sound judgment driving innovations and achievements in the fields of communications, controls, electronics, networks, and computer systems. The selected incumbent will demonstrate significant achievement in the following areas: Leading comprehensive multi-disciplinary Engineering and maintenance programs that prioritize safety but also include procurements, controls, and administration. Innovative and creative problem solving to optimize asset performance and Sustaining Engineering in an operational environment. Data driven change agent experience to create and lead transformation that raises the level of group effectiveness and interaction with other organizations using proven tools and techniques. Developing, communicating, and measuring aggressive goals in support of the organizations mission. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Assumes full management responsibility for all assigned Systems Engineering areas, which may include systems integration, systems reliability, computer systems engineering, and fare collection. Provides technical oversight, direction, and guidance for projects directly or indirectly involving assets managed by Systems Engineering. Manages the development and implementation of departmental goals, objectives, policies and priorities for each assigned engineering division. Establishes, within District policy, appropriate service and staffing levels; monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; allocates resources accordingly. Plans, directs and coordinates, through subordinate level staff, the Systems Engineering Group's work plan; assigns projects and programmatic areas of responsibility; reviews and evaluates work methods and procedures; meets with key staff to identify and resolve problems. Assesses and monitors work load, administrative and support systems, and internal reporting relationships; identifies opportunities for improvement; directs and implements changes. Provides strategic direction in the research, analysis, development and implementation of new technology in assigned programs. Oversees the administration of special systems engineering projects and major contract design and development projects; oversees and directs the work of consultant and contracted staff. Monitors developments and legislation related to assigned areas of responsibility; evaluates impact upon District operations; recommends and implements policy and procedural improvements. Selects, trains, motivates and evaluates assigned personnel; provides or coordinates staff training; works with employees to correct deficiencies; implements discipline and termination procedures. Oversees and participates in the development and administration of the departmental budget; approves the forecast of funds needed for staffing, equipment, materials and supplies; approves expenditures and implements budgetary adjustments as appropriate and necessary. Explains, justifies and defends departmental programs, policies and activities; negotiates and resolves sensitive and controversial issues. Represents the Systems Engineering Group to representatives of manufacturers, vendors, governmental agencies and professional and business organizations; coordinates assigned activities with those of other departments and outside agencies and organizations. Provides responsible staff assistance to the Chief Engineer; participates on various District management committees; prepares and presents staff reports and other necessary correspondence. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of systems development and engineering. Minimum Qualifications Education : Possession of a bachelor’s degree in electronics, computer science or a related field from an accredited college or university. Experience : The equivalent of six (6) years of (full-time equivalent) verifiable professional experience in electronic communications and computer systems design and development or related experience which must have included at least two (2) years of management and administrative experience. Substitution: Additional professional experience as outlined above may be substituted for the education on a year-for- year basis. A college degree is preferred. Knowledge and Skills Knowledge of: Operations, services and activities of a comprehensive systems engineering and design including communications, computer and train control systems engineering Principles and practices of communications, electronics, computer and train control systems design Principles and practices of project and contract management Principles and practices of policy development and administration Principles and practices of budget preparation and administration Principles and practices of program development and administration Principles of supervision, training and performance evaluation Related Federal, State and local laws, codes and regulations Skill/Ability in : Managing a comprehensive communication, computer and train control systems engineering and design program Developing and administering departmental goals, objectives and procedures Analyzing and assessing policies and operational needs and making appropriate adjustments Identifying and responding to sensitive community and organizational issues, concerns and needs Delegating authority and responsibility Selecting, supervising, training and evaluating staff Preparing clear and concise administrative and financial reports Preparing and administering large and complex budgets Interpreting and applying applicable Federal, State and local policies, laws and regulations Communicating clearly and concisely, both orally and in writing Establishing and maintaining effective working relationships with those contacted in the course of work Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: Continuous
Cal State University (CSU) Humboldt
1 Harpst Street, Arcata, CA 95521, USA
Systems Analyst - Financial Aid Financial Aid Department Job #537700 First Review Date: Wednesday, May 8, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #537700) Administrative Analyst/Specialist I - Non-Exempt, Systems Analyst - Financial Aid, Salary Range: $3,694 - $7,131 monthly. Hiring Range $3,694 - $3,879 monthly. This is a full-time, benefited, non-exempt, 12-month pay plan permanent position with a one-year probationary period in Financial Aid Office. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Working independently and under general direction of the Lead Systems Analyst, the Systems Analyst will support the Financial Aid Office by providing timely and effective services regarding all aspects of the PeopleSoft Financial Aid system module and other financial aid processing systems and solutions, as well as regulatory compliance and integration of compliance requirements into systems. Key Responsibilities: Daily Systems Duties - 30% Assists with configuring and testing business software systems for the timely processing of financial aid applications, sending communications to students, and automated awarding. Electronically exchanges Pell Grant, TEACH Grant, Direct Loan, and FAFSA/ISIR data on a recurring basis to the Common Origination and Disbursement Center (COD) and the Central Processing System (CPS). Executes and reviews recurring system processes for successful and accurate completion. Interprets and applies a wide variety of complex business process guides, procedures, and regulations to software configuration. Develops and runs ad hoc queries and reports using PeopleSoft Query Manager or other SQL tool. Tests business technology systems when new maintenance packs are delivered. Processes daily imports and export of electronic Financial Aid records: new ISIRs, EDE corrections, Pell originations and disbursements, loan originations and changes, loan promissory notes and entrance counseling, and federal financial aid disbursements to the Common Origination and Disbursement Center (COD); reconciles any rejects or discrepancies Performs processes for submission of PeopleSoft Communications between the Financial Aid Office and the financial aid applicants and/or recipients. Assists in submission of Perkins and California Dream Loan recipients to ECSI for completion of promissory notes. Sends bulk email communication from the Financial Aid Office to students. Resolves 30-day Warning Report Issues from COD for Direct Loans. Process weekly import/export of CalISIRS, CalGrant and MCS files between California Student Aid Commission (CSAC) and Financial Aid System. Exercises a thorough mastery of PeopleSoft Financial Aid, National Student Loan Data System, the Common Origination and Disbursement site, and other US Department of Education systems and websites as needed. Works closely as needed with technical staff to troubleshoot problems with system processes under responsibility. Processing & Troubleshooting - 30% Processes daily imports and export of electronic Financial Aid records: new ISIRs, EDE corrections, Pell originations and disbursements, loan originations and changes, loan promissory notes and entrance counseling, and federal financial aid disbursements to the Common Origination and Disbursement Center (COD); reconciles any rejects or discrepancies. Performs processes for submission of PeopleSoft Communications between the Financial Aid Office and the financial aid applicants and/or recipients. Assists in submission of Perkins and California Dream Loan recipients to ECSI for completion of promissory notes. Sends bulk email communication from the Financial Aid Office to students. Resolves 30-day Warning Report Issues from COD for Direct Loans. Process weekly import/export of CalISIRS, CalGrant and MCS files between California Student Aid Commission (CSAC) and Financial Aid System. Exercises a thorough mastery of PeopleSoft Financial Aid, National Student Loan Data System, the Common Origination and Disbursement site, and other US Department of Education systems and websites as needed. Works closely as needed with technical staff to troubleshoot problems with system processes under responsibility. Testing and Queries - 20% Assists with configuring and testing business software systems for the timely processing of financial aid applications, sending communications to students, and automated awarding. Electronically exchanges Pell Grant, TEACH Grant, Direct Loan, and FAFSA/ISIR data on a recurring basis to the Common Origination and Disbursement Center (COD) and the Central Processing System (CPS). Executes and reviews recurring system processes for successful and accurate completion. Interprets and applies a wide variety of complex business process guides, procedures, and regulations to software configuration. Develops and runs ad hoc queries and reports using PeopleSoft Query Manager or other SQL tool. Tests business technology systems when new maintenance packs are delivered. Reconciliation of Funds - 15% Assists with the monthly reconciliation of the Direct Loan and Work-Study Programs between the Common Origination and Disbursement (COD) Center, Financial Aid Accounting and Financial Aid as required by the Department of Education; resolves any discrepancies and maintains reports for auditor’s purposes. Resolves Federal Pell Grant Overpayment Roster issues to ensure appropriate reimbursement for payments. Assists with monthly reconciliation of Pell Grant between Common Origination and Disbursement(COD) Center, Financial Aid Accounting and Financial Aid as required by the Department of Education. Assist with reconciliation of CalGrant and MCS program between California Student Aid Commission (CSAC), Financial Aid Accounting and Financial Aid. Other duties as Assigned - 5% Knowledge, Skills, and Abilities Associated with this Position Include: Working knowledge of general practices, program, and/or administrative specialty including computing systems and automated, networked environments; and Microsoft Windows and Microsoft Office including Microsoft Excel, Word, and Outlook. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them, including database queries, tables, and processes. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities, including the ability to use initiative and resourcefulness in planning work assignments using good judgment, attention to detail and follow-through. Ability to make independent decisions and exercise sound judgment, including independent problem solving, active decision making, and technical skills. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Ability to establish and maintain cooperative working relations and communications with diverse population of students, faculty, staff, community, and outside organizations. Ability to effectively communicate and work cooperatively in team-oriented environment. Minimum Qualifications: Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications: Experience in collecting, evaluating, interpreting, and analyzing data. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials for first review is on Wednesday, May 8, 2024. This position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1038 Publication Date: April 24, 2024 Advertised: Apr 24 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 25, 2024
Systems Analyst - Financial Aid Financial Aid Department Job #537700 First Review Date: Wednesday, May 8, 2024 Open Until Filled At Cal Poly Humboldt, bold hearts and open minds shape the future. Founded in 1913, Cal Poly Humboldt began as a small college for teachers. Today Humboldt has grown into a comprehensive university with rigorous science and liberal arts programs. Designated a polytechnic in 2022, Cal Poly Humboldt provides hands-on, impactful educational opportunities that lead to meaningful, measurable outcomes for the individual, for the state, and the world. Cal Poly Humboldt is proud to have nearly 6,000 students of all backgrounds spread across 61 majors, 13 graduate programs, and 4 credential programs - all of whom contribute passion and creativity within their fields and set the stage for a future grounded in equity and sustainability. Hands-on learning, inspired teaching, ground-breaking research, and thought-provoking creative activity happen daily at Humboldt. Cal Poly Humboldt is a Hispanic-Serving Institution that strives to foster an inclusive and equitable community to support our students of diverse backgrounds. We are committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality committed to working in a multicultural and multiracial community that reflects the diversity of the state. Finding a better future is a task for the bold and open, the down-to-earth and visionary. Cal Poly Humboldt strives to cultivate these qualities in leaders, innovators, and scholars in every field. (Job #537700) Administrative Analyst/Specialist I - Non-Exempt, Systems Analyst - Financial Aid, Salary Range: $3,694 - $7,131 monthly. Hiring Range $3,694 - $3,879 monthly. This is a full-time, benefited, non-exempt, 12-month pay plan permanent position with a one-year probationary period in Financial Aid Office. This position comes with a premium benefits package that includes outstanding vacation, medical, dental, and vision plans, life insurance, voluntary pre-tax health and dependent care reimbursement accounts, a fee waiver education program, membership in the California Public Employees Retirement System (PERS), and 14 paid holidays per year. Additional benefits information can be found at https://hraps.humboldt.edu/employee-benefits . Position Summary: Working independently and under general direction of the Lead Systems Analyst, the Systems Analyst will support the Financial Aid Office by providing timely and effective services regarding all aspects of the PeopleSoft Financial Aid system module and other financial aid processing systems and solutions, as well as regulatory compliance and integration of compliance requirements into systems. Key Responsibilities: Daily Systems Duties - 30% Assists with configuring and testing business software systems for the timely processing of financial aid applications, sending communications to students, and automated awarding. Electronically exchanges Pell Grant, TEACH Grant, Direct Loan, and FAFSA/ISIR data on a recurring basis to the Common Origination and Disbursement Center (COD) and the Central Processing System (CPS). Executes and reviews recurring system processes for successful and accurate completion. Interprets and applies a wide variety of complex business process guides, procedures, and regulations to software configuration. Develops and runs ad hoc queries and reports using PeopleSoft Query Manager or other SQL tool. Tests business technology systems when new maintenance packs are delivered. Processes daily imports and export of electronic Financial Aid records: new ISIRs, EDE corrections, Pell originations and disbursements, loan originations and changes, loan promissory notes and entrance counseling, and federal financial aid disbursements to the Common Origination and Disbursement Center (COD); reconciles any rejects or discrepancies Performs processes for submission of PeopleSoft Communications between the Financial Aid Office and the financial aid applicants and/or recipients. Assists in submission of Perkins and California Dream Loan recipients to ECSI for completion of promissory notes. Sends bulk email communication from the Financial Aid Office to students. Resolves 30-day Warning Report Issues from COD for Direct Loans. Process weekly import/export of CalISIRS, CalGrant and MCS files between California Student Aid Commission (CSAC) and Financial Aid System. Exercises a thorough mastery of PeopleSoft Financial Aid, National Student Loan Data System, the Common Origination and Disbursement site, and other US Department of Education systems and websites as needed. Works closely as needed with technical staff to troubleshoot problems with system processes under responsibility. Processing & Troubleshooting - 30% Processes daily imports and export of electronic Financial Aid records: new ISIRs, EDE corrections, Pell originations and disbursements, loan originations and changes, loan promissory notes and entrance counseling, and federal financial aid disbursements to the Common Origination and Disbursement Center (COD); reconciles any rejects or discrepancies. Performs processes for submission of PeopleSoft Communications between the Financial Aid Office and the financial aid applicants and/or recipients. Assists in submission of Perkins and California Dream Loan recipients to ECSI for completion of promissory notes. Sends bulk email communication from the Financial Aid Office to students. Resolves 30-day Warning Report Issues from COD for Direct Loans. Process weekly import/export of CalISIRS, CalGrant and MCS files between California Student Aid Commission (CSAC) and Financial Aid System. Exercises a thorough mastery of PeopleSoft Financial Aid, National Student Loan Data System, the Common Origination and Disbursement site, and other US Department of Education systems and websites as needed. Works closely as needed with technical staff to troubleshoot problems with system processes under responsibility. Testing and Queries - 20% Assists with configuring and testing business software systems for the timely processing of financial aid applications, sending communications to students, and automated awarding. Electronically exchanges Pell Grant, TEACH Grant, Direct Loan, and FAFSA/ISIR data on a recurring basis to the Common Origination and Disbursement Center (COD) and the Central Processing System (CPS). Executes and reviews recurring system processes for successful and accurate completion. Interprets and applies a wide variety of complex business process guides, procedures, and regulations to software configuration. Develops and runs ad hoc queries and reports using PeopleSoft Query Manager or other SQL tool. Tests business technology systems when new maintenance packs are delivered. Reconciliation of Funds - 15% Assists with the monthly reconciliation of the Direct Loan and Work-Study Programs between the Common Origination and Disbursement (COD) Center, Financial Aid Accounting and Financial Aid as required by the Department of Education; resolves any discrepancies and maintains reports for auditor’s purposes. Resolves Federal Pell Grant Overpayment Roster issues to ensure appropriate reimbursement for payments. Assists with monthly reconciliation of Pell Grant between Common Origination and Disbursement(COD) Center, Financial Aid Accounting and Financial Aid as required by the Department of Education. Assist with reconciliation of CalGrant and MCS program between California Student Aid Commission (CSAC), Financial Aid Accounting and Financial Aid. Other duties as Assigned - 5% Knowledge, Skills, and Abilities Associated with this Position Include: Working knowledge of general practices, program, and/or administrative specialty including computing systems and automated, networked environments; and Microsoft Windows and Microsoft Office including Microsoft Excel, Word, and Outlook. Basic knowledge of and ability to apply fundamental concepts. Working knowledge of budget policies and procedures. Ability to learn, interpret, and apply a wide variety of policies and procedures relating to and impacting the applicable program, organizational unit, and/or administrative specialty. Knowledge of basic methods and procedures for research and statistical analysis and the ability to apply them, including database queries, tables, and processes. Ability to analyze data and make accurate projections using business mathematics and basic statistical techniques. Ability to organize and plan work and projects including handling multiple priorities, including the ability to use initiative and resourcefulness in planning work assignments using good judgment, attention to detail and follow-through. Ability to make independent decisions and exercise sound judgment, including independent problem solving, active decision making, and technical skills. Ability to compile, write, and present reports related to program or administrative specialty. Demonstrated ability to establish and maintain effective working relationships within and outside the work group and serve as a liaison for the organizational unit. Ability to establish and maintain cooperative working relations and communications with diverse population of students, faculty, staff, community, and outside organizations. Ability to effectively communicate and work cooperatively in team-oriented environment. Minimum Qualifications: Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications: Experience in collecting, evaluating, interpreting, and analyzing data. Application Procedure: To apply, qualified candidates must electronically submit the following materials by clicking the Apply Now button: Letter of Interest Resume or Curriculum Vitae Contact information for at least three professional references Application Deadline: The deadline to submit application materials for first review is on Wednesday, May 8, 2024. This position is open until filled. Any inquiries about this recruitment can be directed to careers@humboldt.edu or Cal Poly Humboldt’s Human Resources Office at (707) 826-3626. We acknowledge that Cal Poly Humboldt is located on the unceded lands of the Wiyot people, where they have resided from time immemorial. We encourage all to gain a deeper understanding of their history and thriving culture. As an expression of our gratitude we are genuinely committed to developing trusting, reciprocal, and long lasting partnerships with the Wiyot people as well as all of our neighboring tribes. Cal Poly Humboldt was the first campus in the California State University system to offer a stand-alone major in Native American Studies. Cal Poly Humboldt is committed to enriching its educational environment and its culture through the diversity of its staff, faculty, and administration. Persons with interest and experience in helping organizations set and achieve goals relative to diversity and inclusion are especially encouraged to apply. Working in the state of California is a condition of employment for this position. Even if part or all of an employee's assignment can be performed remotely, the employee must maintain a permanent residence in the state of California. The employee must be able to accept on-campus work assignment, as assigned, and come to campus when needed. CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measure established by each campus. The systemwide policy can be found at CSU Vaccination Policy and any questions you have may be submitted to hr@humboldt.edu . Cal Poly Humboldt hires only individuals lawfully authorized to work in the United States. This position may be considered a “Campus Security Authority”, pursuant to the Clery Act, and is required to comply with the requirements set forth in CSU Executive Order 1107 a condition of employment. CAL POLY HUMBOLDT IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS (e.g. H1-B VISAS) Evidence of required degree(s), certification(s), or license(s) is required prior to the appointment date. Satisfactory completion of a background check (including a criminal records check, employment verification, and education verification) is required for employment. Cal Poly Humboldt will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or if it is discovered that the candidate knowingly withheld or falsified information. Certain positions may also require a credit check, motor vehicle report, and/or fingerprinting through Live Scan service. Failure to satisfactorily complete or adverse findings from a background check may affect the employment status of candidates or continued employment of current CSU employees who are being considered for the position. Cal Poly Humboldt is committed to achieving the goals of equal opportunity and endeavors to employ faculty and staff of the highest quality reflecting the ethnic and cultural diversity of the state. Additional information about Cal Poly Humboldt can be found at www.humboldt.edu. Cal Poly Humboldt is a Title IX/Affirmative Action/Equal Opportunity employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, protected veteran status, or any other legally protected status. Mandated Reporting: This position may be considered a “mandated reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Additionally, all CSU staff and faculty receive training annually on their obligations in responding to and reporting incidents of sexual harassment and sexual violence. You will be notified by email when you are required to take this mandated training. Class Code: 1038 Publication Date: April 24, 2024 Advertised: Apr 24 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of San Jose
United States, California, San Jose
The San José Police Department is dedicated to providing public safety through community partnerships and 21st Century Policing practices, ensuring equity for all. The Department is committed to treating all of San Jose's diverse community members with dignity, fairness, and respect, while protecting their rights and providing equal protection under the law.The San Jose Police Department is seeking a Division Manager for the Operations Support Services Division (OSSD) of the department. OSSD is comprised of approximately 89 employees, with a budget of approximately $9.4 million dollars. The OSSD Division Manager is an essential position within the Police Department and reports directly to the Captain of Bureau of Administration (BOA). BOA and the OSSD operate and maintain critical systems in support of public safety on a 24/7 basis. The primary purpose of OSSD is to manage and maintain local, state and federal databases in order to assist in the identification, apprehension and prosecution of criminal offenders and to ensure officer and public safety. The Division is divided into five units, which include: Vehicle Records Unit, Report Processing Unit, Warrants Unit, Services & Communications Unit, and Fingerprints. The Vehicle Records Unit processes all reports and calls related to stolen, recovered, impounded, private property towed, and repossessed vehicles. The Unit enters and updates data in all local, state, and national databases. Duties include coordinating with investigative units on the release of vehicles held for investigation or as evidence of crime. The Report Processing Unit processes all incoming reports and provides a variety of services to the public, officers, and other government and law enforcement agencies. The Warrants Unit processes all warrants. Duties include 24/7 "hit confirmation" for officers and other agencies checking the status of warrants, sending warrant abstracts to arresting agencies, managing "due diligence" documentation, purging expired warrants, updating local, state, and national databases, and providing services to members of the public who "self-surrender". This Unit is also responsible for processing traffic citations. The Services & Communications Unit provides a variety of services to officers, other agencies and the members of the public. Services include data retrieval, requests for copies of reports, background requests and Clearance Letters for Visa & Immigration purposes. The Unit also processes subpoenas for records and Public Records requests. Duties include entries and updates of firearms and property in all local, state and national databases. The Fingerprint Unit processes all "non-custodial" bookings and registrants. This Unit is also responsible for managing local, state, and national databases for all criminal citations. This position will oversee OSSD and related issues in support of the Police Department's mission. The OSSD Division Manager will work closely with the Communications and Systems Development Division Managers and must possess strong leadership, decision-making, and collaborative skills. The Division Manager will take a critical role in developing a cohesive work environment and change management for the future. The Division Manager will set division policy related to OSSD protocol and will ensure workforce productivity through effective interpersonal skills and adherence to instituted procedures. The Division Manager will supervise shift managers, assign and prioritize staff work, evaluate the performance of mid-level managers, act as the Custodian of Record for most records retained in the department, coordinate the release of Public Records Acts requests, and monitor the evaluation process for all of the Division employees. The Division Manager will be responsible for preparing, administering and managing the Division budget. This will include drafting purchasing documents and maintenance of contracts. This will be accomplished by negotiating contracts, scheduling vendors and requesting services. The Division Manager will be responsible for holding contractors accountable in an expeditious and efficient manner. Additionally, the Division manager will be responsible for authorizing expenditures in compliance with City protocols and that the division budget is kept within the appropriate authorizations. The Division Manager will oversee the management of all aspects of policy related to the Division's operation. This includes management of the Division's access to local, regional, state and nationwide databases such as the Records Management System (RMS), California Law Enforcement Telecommunications (CLETS), Sheriff's Law Enforcement Telecommunications (SLETS), National Crime Information Center (NCIC) and Criminal Justice Information Control (CJIC) systems. The Division Manager will prepare and present Department reports for Senior Management and City Council. This will include preparing Annual Performance Plans and Quarterly Program Management Reports that encompass measures, accomplishments and needs of the Division. The salary range for this classification is $131,187 to $207,658 annually. This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience. The essential functions of this position are as follows: - A history of effectively managing staff and working in an environment in which senior department managers regularly balance competing expectations from groups with diverse points of views and interests. -Skill in creating new approaches to a variety of unprecedented and problematic situations. -Ability to manage a complex operation, communicate well with an experienced staff, including the oversight of a police support services operation for both day-to-day operations as well as future development. -Politically astute and able to establish trust with other City departments, as well as outside public and private agencies. -Strong leadership ability relating to employee supervision, motivation, training and hiring, including mentoring and coaching. -Understand and communicate information about complex systems to individuals with varying levels of experience. -Knowledge of modern law enforcement systems, such as: California Law Enforcement Telecommunications Systems (CLETS), Automated Field Reporting (AFR)/Records Management Systems (RMS) and Law Enforcement information sharing systems, etc.. - Reviews and interprets Federal, State, and local mandates and departmental policies and procedures. Including participating in both DOJ and FBI audits -As the Custodian of Record appear in court. -Effective communication skills and approachability with staff at all levels. -Commitment to excellence and customer service. -Ability to clearly express ideas, verbally and in written form. -The division operates 24 hours a day, 365 days of the year including holidays. As such, the Division Manager must be available via telephone at all times. This position will require the employee to work 5 days a week and may be scheduled to work evenings, nights and/or weekends. Education and Experience Bachelor ' s Degree in a closely related field and six years of progressively responsible directly related experience, including three years of supervisory experience. Required Licensing (positions in this class may require one or more of the following): Valid CA Driver ' s License Desirable Qualifications Completed CLETS Train the Trainer In a position that included Department of Justice -
Agency CLETS Coordinator assignments. POST Records Supervisor Certificate The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical systems, principles and practices, Citywide and departmental procedures/policies, and federal, state and local rules and regulations. Knowledge of: modern law enforcement systems such as: California Law Enforcement Telecommunications Systems (CLETS), Automated Field Reporting (AFR)/Records Management Systems (RMS), Law Enforcement information sharing systems and systems security are highly desired. Leadership - Leads by example; is accountable for all aspects of the unit, demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, encourages and rewards risk-taking, allowing others to learn from mistakes. Management - evaluates priorities to ensure the 'true' top priorities are handled satisfactorily; sets clear goals for the employees and their work units. Can delegate responsibilities to direct reports and ensure adequate project completion. Maintaining Personal Credibility/Meeting Ethical Standards - When confronted with ethical dilemmas, acts in a way that reflects relevant law, policy and procedures, agency values, and personal values. Analytical Thinking - Approaches a situation or problem by defining the problem or issues; identifies a set of features, parameters, or considerations to take into account; collects and analyzes data; uses logic and intuition to arrive at conclusions and recommendations. Communication Skills - Communicates and listens effectively and responds in a timely, effective, positive, and respectful manner; written reports and correspondence are accurate, complete, current, well-organized, legible, concise, neat, and in proper grammatical form. Project Management - ensures support for projects and implements agency goals and strategic objectives. Political Skill - In taking action, demonstrates an understanding and consideration of how it will impact stakeholders and affected areas in the organization. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Supervision - sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources. Teamwork & Interpersonal Skills - Demonstrates a positive attitude and flexibility along with the ability to develop effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Technical Credibility - Appropriately applies procedures, requirements, regulations, and policies to related service delivery or regulatory activities. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the job specific questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, as well as a background investigation. You will be prompted to answer the following job-specific questions during the online application. Do you have at least (3) three years of experience working with federal and state laws, rules and regulations, and local codes and standards as they apply to law enforcement operations? If yes, describe in detail this experience and include your position or title at the time. Do you have experience with modern law enforcement systems such as California Law Enforcement Telecommunications Systems (CLETS), and Automated Field Reporting (AFR)/Records Management Systems (RMS), and Law Enforcement information sharing systems? If so, please describe your experience; be sure to list the name of the system, number of years of experience, and your level of responsibility for each system. Do you have experience with managing a budget? If yes describe this experience in detail including the amount of the budget and the scope of your responsibilities. Include the name of the organization. Do you have experience with program management for specific projects? If yes describe this experience in detail including the types of projects and the scope of your responsibilities. Please describe any specialized training and/or courses you have received related to this position such as police records management, public records disclosure, or law enforcement telecommunication. Please be sure to include information related to the source of the training such as DOJ, POST, CLEARS, etc. If you have questions about the duties of this position, please contact Veronica Andrade by email at Veronica.Andrade@sanjoseca.gov . If you have questions about the recruitment process, please contact Alexandria Rodriguez by email at Alexandria.Rodriguez@sanjoseca.gov . This classification is part of Executive Management (MGT).
Apr 26, 2024
Full Time
The San José Police Department is dedicated to providing public safety through community partnerships and 21st Century Policing practices, ensuring equity for all. The Department is committed to treating all of San Jose's diverse community members with dignity, fairness, and respect, while protecting their rights and providing equal protection under the law.The San Jose Police Department is seeking a Division Manager for the Operations Support Services Division (OSSD) of the department. OSSD is comprised of approximately 89 employees, with a budget of approximately $9.4 million dollars. The OSSD Division Manager is an essential position within the Police Department and reports directly to the Captain of Bureau of Administration (BOA). BOA and the OSSD operate and maintain critical systems in support of public safety on a 24/7 basis. The primary purpose of OSSD is to manage and maintain local, state and federal databases in order to assist in the identification, apprehension and prosecution of criminal offenders and to ensure officer and public safety. The Division is divided into five units, which include: Vehicle Records Unit, Report Processing Unit, Warrants Unit, Services & Communications Unit, and Fingerprints. The Vehicle Records Unit processes all reports and calls related to stolen, recovered, impounded, private property towed, and repossessed vehicles. The Unit enters and updates data in all local, state, and national databases. Duties include coordinating with investigative units on the release of vehicles held for investigation or as evidence of crime. The Report Processing Unit processes all incoming reports and provides a variety of services to the public, officers, and other government and law enforcement agencies. The Warrants Unit processes all warrants. Duties include 24/7 "hit confirmation" for officers and other agencies checking the status of warrants, sending warrant abstracts to arresting agencies, managing "due diligence" documentation, purging expired warrants, updating local, state, and national databases, and providing services to members of the public who "self-surrender". This Unit is also responsible for processing traffic citations. The Services & Communications Unit provides a variety of services to officers, other agencies and the members of the public. Services include data retrieval, requests for copies of reports, background requests and Clearance Letters for Visa & Immigration purposes. The Unit also processes subpoenas for records and Public Records requests. Duties include entries and updates of firearms and property in all local, state and national databases. The Fingerprint Unit processes all "non-custodial" bookings and registrants. This Unit is also responsible for managing local, state, and national databases for all criminal citations. This position will oversee OSSD and related issues in support of the Police Department's mission. The OSSD Division Manager will work closely with the Communications and Systems Development Division Managers and must possess strong leadership, decision-making, and collaborative skills. The Division Manager will take a critical role in developing a cohesive work environment and change management for the future. The Division Manager will set division policy related to OSSD protocol and will ensure workforce productivity through effective interpersonal skills and adherence to instituted procedures. The Division Manager will supervise shift managers, assign and prioritize staff work, evaluate the performance of mid-level managers, act as the Custodian of Record for most records retained in the department, coordinate the release of Public Records Acts requests, and monitor the evaluation process for all of the Division employees. The Division Manager will be responsible for preparing, administering and managing the Division budget. This will include drafting purchasing documents and maintenance of contracts. This will be accomplished by negotiating contracts, scheduling vendors and requesting services. The Division Manager will be responsible for holding contractors accountable in an expeditious and efficient manner. Additionally, the Division manager will be responsible for authorizing expenditures in compliance with City protocols and that the division budget is kept within the appropriate authorizations. The Division Manager will oversee the management of all aspects of policy related to the Division's operation. This includes management of the Division's access to local, regional, state and nationwide databases such as the Records Management System (RMS), California Law Enforcement Telecommunications (CLETS), Sheriff's Law Enforcement Telecommunications (SLETS), National Crime Information Center (NCIC) and Criminal Justice Information Control (CJIC) systems. The Division Manager will prepare and present Department reports for Senior Management and City Council. This will include preparing Annual Performance Plans and Quarterly Program Management Reports that encompass measures, accomplishments and needs of the Division. The salary range for this classification is $131,187 to $207,658 annually. This salary range(s) includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience. The essential functions of this position are as follows: - A history of effectively managing staff and working in an environment in which senior department managers regularly balance competing expectations from groups with diverse points of views and interests. -Skill in creating new approaches to a variety of unprecedented and problematic situations. -Ability to manage a complex operation, communicate well with an experienced staff, including the oversight of a police support services operation for both day-to-day operations as well as future development. -Politically astute and able to establish trust with other City departments, as well as outside public and private agencies. -Strong leadership ability relating to employee supervision, motivation, training and hiring, including mentoring and coaching. -Understand and communicate information about complex systems to individuals with varying levels of experience. -Knowledge of modern law enforcement systems, such as: California Law Enforcement Telecommunications Systems (CLETS), Automated Field Reporting (AFR)/Records Management Systems (RMS) and Law Enforcement information sharing systems, etc.. - Reviews and interprets Federal, State, and local mandates and departmental policies and procedures. Including participating in both DOJ and FBI audits -As the Custodian of Record appear in court. -Effective communication skills and approachability with staff at all levels. -Commitment to excellence and customer service. -Ability to clearly express ideas, verbally and in written form. -The division operates 24 hours a day, 365 days of the year including holidays. As such, the Division Manager must be available via telephone at all times. This position will require the employee to work 5 days a week and may be scheduled to work evenings, nights and/or weekends. Education and Experience Bachelor ' s Degree in a closely related field and six years of progressively responsible directly related experience, including three years of supervisory experience. Required Licensing (positions in this class may require one or more of the following): Valid CA Driver ' s License Desirable Qualifications Completed CLETS Train the Trainer In a position that included Department of Justice -
Agency CLETS Coordinator assignments. POST Records Supervisor Certificate The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical systems, principles and practices, Citywide and departmental procedures/policies, and federal, state and local rules and regulations. Knowledge of: modern law enforcement systems such as: California Law Enforcement Telecommunications Systems (CLETS), Automated Field Reporting (AFR)/Records Management Systems (RMS), Law Enforcement information sharing systems and systems security are highly desired. Leadership - Leads by example; is accountable for all aspects of the unit, demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, encourages and rewards risk-taking, allowing others to learn from mistakes. Management - evaluates priorities to ensure the 'true' top priorities are handled satisfactorily; sets clear goals for the employees and their work units. Can delegate responsibilities to direct reports and ensure adequate project completion. Maintaining Personal Credibility/Meeting Ethical Standards - When confronted with ethical dilemmas, acts in a way that reflects relevant law, policy and procedures, agency values, and personal values. Analytical Thinking - Approaches a situation or problem by defining the problem or issues; identifies a set of features, parameters, or considerations to take into account; collects and analyzes data; uses logic and intuition to arrive at conclusions and recommendations. Communication Skills - Communicates and listens effectively and responds in a timely, effective, positive, and respectful manner; written reports and correspondence are accurate, complete, current, well-organized, legible, concise, neat, and in proper grammatical form. Project Management - ensures support for projects and implements agency goals and strategic objectives. Political Skill - In taking action, demonstrates an understanding and consideration of how it will impact stakeholders and affected areas in the organization. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Supervision - sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources. Teamwork & Interpersonal Skills - Demonstrates a positive attitude and flexibility along with the ability to develop effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Technical Credibility - Appropriately applies procedures, requirements, regulations, and policies to related service delivery or regulatory activities. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to the job specific questions. Only the candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, as well as a background investigation. You will be prompted to answer the following job-specific questions during the online application. Do you have at least (3) three years of experience working with federal and state laws, rules and regulations, and local codes and standards as they apply to law enforcement operations? If yes, describe in detail this experience and include your position or title at the time. Do you have experience with modern law enforcement systems such as California Law Enforcement Telecommunications Systems (CLETS), and Automated Field Reporting (AFR)/Records Management Systems (RMS), and Law Enforcement information sharing systems? If so, please describe your experience; be sure to list the name of the system, number of years of experience, and your level of responsibility for each system. Do you have experience with managing a budget? If yes describe this experience in detail including the amount of the budget and the scope of your responsibilities. Include the name of the organization. Do you have experience with program management for specific projects? If yes describe this experience in detail including the types of projects and the scope of your responsibilities. Please describe any specialized training and/or courses you have received related to this position such as police records management, public records disclosure, or law enforcement telecommunication. Please be sure to include information related to the source of the training such as DOJ, POST, CLEARS, etc. If you have questions about the duties of this position, please contact Veronica Andrade by email at Veronica.Andrade@sanjoseca.gov . If you have questions about the recruitment process, please contact Alexandria Rodriguez by email at Alexandria.Rodriguez@sanjoseca.gov . This classification is part of Executive Management (MGT).
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary PAY RATE AFSCME Pay Band AFH Annual Salary Range $135,397.73 (Minimum) - $176,016.91 (Maximum) The negotiable salary offer will be between $135,397.73 and $155,707.32 annually commensurate with experience and education. DEFINITION Under general direction, manages, supervises and coordinates activities for maintenance and construction projects within the Maintenance Department; coordinates assigned activities with department staff, other divisions, outside agencies and the general public; serves as a subject matter expert for assigned functions; provides highly responsible staff assistance to the Assistant Superintendent and Superintendent of the assigned function, including assisting with the development and refinement of works processes and standards; and performs related duties as assigned. CLASS CHARACTERISTICS This is an administrator level classification responsible for overseeing all special projects relating to the maintenance of track, structures, facilities, train control and traction power, including overseeing, planning and scheduling work of assigned staff to most efficiently support revenue service to minimize delays in service. The incumbent is accountable for accomplishing project goals and objectives as well as furthering overall departmental goals and objectives. This class is distinguished from Superintendent positions in that the latter manages and supervises all activities and operations of a Maintenance Division. This classification is further distinguished from Section Manager classifications in that the former is responsible for the management of assigned construction and maintenance projects, whereas the latter is responsible for managing the staff assigned to perform construction and maintenance work. CURRENT ASSIGNMENT The BART Traction Power Construction Team is seeking highly motivated and an exceptionally innovative Special Project Manager (SPM) to work with our partners, within BART, and Contractors performing construction work, testing, commissioning, etc. The SPM will be part of the team that is responsible for ensuring the quality delivery of a project that is safe, reliable, innovative, cost effective, and sustainable. The SPM should be experienced with major capital projects and with a track record of stakeholder engagement. We are seeking additions to a team of dedicated professionals who understand the impact of important projects with the BART system. In addition to the minimum qualifications, the ideal candidate demonstrates skills and experience in three or more of the following areas: Safety and security certification through the lifecycle of a project, including preliminary hazard analysis (PHA), design criteria conformance, construction specifications conformance, testing requirements, and operational readiness. Risk management, including risk identification, analysis, monitoring, response, and tolerance/threshold. Internal and external stakeholder engagement, including stakeholder identification, assessment, communications, and interagency coordination. Background in one or more of the following disciplines: civil engineering, communications, computer systems, construction management, mechanical engineering (including facilities and fire protection), power systems (including medium or high voltage distribution & facilities electrical), structural engineering, and train control/signal systems. Extensive experience delivering a major capital project as the owner’s representative. Measure project performance using appropriate tools and techniques and apply innovative techniques to improve project performance. Forecast future project resource needs, optimize resource availability, and ensure proper resource allocation. Ensure projects are delivered on time, within scope, and within budget; guide and direct the resolution of complex challenges in all aspects of the project life cycle. The reporting location of this SPM position is Concord, CA. *This is a capital position and is subject to time and funding limitations. Specific projects and duties include: Being responsible for coordinating and managing electrical projects related to transit systems. Overseeing project timelines, managing budgets, coordinating with contractors, ensuring compliance with safety regulations, and communicating effectively with stakeholders. Attending project walk-downs, and project calls, and meetings. Reviewing prints, scope documents, bill of material (BM), etc. Having basic computer skills. (Outlook, Word, Excel, PPT, etc.) Additional skills or qualifications needed to perform their assignment include: Two-years of leading capital projects or related work such as two-years of leading and maintaining the preventative or corrective work within the transit industry. This includes tasks such as overseeing the installation and maintenance of electrical systems for transit infrastructure, ensuring the functionality of power, and signaling systems, managing electrical contractors, and collaborating with other departments to meet project objectives. Excellent communication skills, and the ability to lead a team effectively. Familiarity with transit-specific electrical systems and technologies. Strong organizational, and leadership skills. Skills in project planning, risk management, and problem-solving are crucial for success in this role. REPORTS TO A Superintendent in the Maintenance Department or designee SELECTION PROCESS This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations) The selection process for this position will be in accordance with the applicable collective bargaining agreement. Examples of Duties Manages and coordinates the organization, staffing, operational and administrative activities for special projects performed in the Maintenance Department; performs project management duties, including responsibility for budgets, program planning, scheduling, and reporting; and may provide instruction and direction to staff regarding work methods and techniques in the absence of a section manager. Manages processes to ensure that design documents, contracts and specifications are completed, up to date and applicable for the appropriate special projects being planned and carried out. Develops and administers contracts and agreements; conducts contract negotiations with consultants and vendors on contracted services. Manages the procurement of and funding sources for additional reporting locations, office space, warehouses, laydown/storage areas, equipment, and materials needed for planning and construction of special projects. Coordinates with Documentation and Engineering to update District documents and management programs required (i.e., BART Facility Standards (BFS), Maximo, CMS, etc.) during planning, construction, and upon completion of special projects. Verifies the integration and reliability of special projects to ensure that there are no negative impacts to revenue, safety, reliability, and on-time performance. Provides assistance in purchasing; evaluates and monitors inventory levels; ensures all purchasing activities comply with District guidelines. Participates in the development and implementation of project goals, objectives, policies and priorities; recommends and implements resulting policies and procedures. Identifies opportunities for improving service delivery methods and procedures; identifies resource needs; reviews with appropriate management staff; implements improvements. Monitors workflow; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems. Analyzes, monitors, evaluates, and makes recommendations on division program areas including maintenance, equipment failures and purchasing requirements. Drives District vehicles to various current and upcoming project locations to identify priorities and coordinate project delivery methods and procedures, to do walkdowns and inspections on the work being performed, and to inspect post-work locations for quality assurance and control and to verify project completion. Participates on a variety of committees; prepares and presents staff reports and other correspondence as appropriate and necessary. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of track and structures maintenance. Minimum Qualifications Education : An Associate degree with major courses in construction management, electronics, engineering or a field closely related to the area of assignment from an accredited college or university; or the combination of a high school diploma or recognized equivalent, and either completion of a formal apprenticeship as an electronic technician or completion of military training in electronics. Experience : The equivalent of four (4) years of full-time, progressively responsible construction and/or maintenance experience in one of the following disciplines: electrical, structures, track, traction power, and/or train control, which must have included at least one (1) year of lead and/or supervisory experience. Note: Preference will be given to individuals with experience in the discipline of the position being filled. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. Other Requirements : Must possess a valid California driver’s license and have a satisfactory driving record. Must possess sufficient mobility to perform field inspections and investigations. Knowledge and Skills Knowledge of : Operational characteristics, services and activities of a track and structures, train control or traction power maintenance, inspection and repair program. BART Facility Standards (BFS) and other applicable industry standards. Purchasing policies and procedures. Principles of track, structures, train control and/or traction power maintenance and construction. Principles and practices of contract administration. - Principles of project scheduling and management. Principles and practices of budget preparation and administration. Principles of supervision, training and performance evaluation. Principles and procedures of record keeping. Occupational health and safety rules and regulations. Related Federal, State and local laws, codes and regulations. Principles of mathematics. Skill in : Overseeing and coordinating track, structures, train control and/or traction power maintenance, inspection and repair services. Overseeing and coordinating the procurement of parts, materials, vehicles and other specialized equipment. Preparing and administering budgets. Interpreting the requirements of, and editing, engineering drawings and design documents. Selecting, supervising, training and evaluating staff. Interpreting and explaining District's maintenance policies and procedures. Maintaining records and logs. Preparing clear and concise administrative and financial reports. Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Evaluating and coordinating training programs. Interpreting manuals, diagrams and schematics. Researching, analyzing and evaluating new service delivery methods and techniques. Interpreting and applying Federal, State and local policies, laws and regulations. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 5/3/2024 11:59 PM Pacific
Apr 23, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary PAY RATE AFSCME Pay Band AFH Annual Salary Range $135,397.73 (Minimum) - $176,016.91 (Maximum) The negotiable salary offer will be between $135,397.73 and $155,707.32 annually commensurate with experience and education. DEFINITION Under general direction, manages, supervises and coordinates activities for maintenance and construction projects within the Maintenance Department; coordinates assigned activities with department staff, other divisions, outside agencies and the general public; serves as a subject matter expert for assigned functions; provides highly responsible staff assistance to the Assistant Superintendent and Superintendent of the assigned function, including assisting with the development and refinement of works processes and standards; and performs related duties as assigned. CLASS CHARACTERISTICS This is an administrator level classification responsible for overseeing all special projects relating to the maintenance of track, structures, facilities, train control and traction power, including overseeing, planning and scheduling work of assigned staff to most efficiently support revenue service to minimize delays in service. The incumbent is accountable for accomplishing project goals and objectives as well as furthering overall departmental goals and objectives. This class is distinguished from Superintendent positions in that the latter manages and supervises all activities and operations of a Maintenance Division. This classification is further distinguished from Section Manager classifications in that the former is responsible for the management of assigned construction and maintenance projects, whereas the latter is responsible for managing the staff assigned to perform construction and maintenance work. CURRENT ASSIGNMENT The BART Traction Power Construction Team is seeking highly motivated and an exceptionally innovative Special Project Manager (SPM) to work with our partners, within BART, and Contractors performing construction work, testing, commissioning, etc. The SPM will be part of the team that is responsible for ensuring the quality delivery of a project that is safe, reliable, innovative, cost effective, and sustainable. The SPM should be experienced with major capital projects and with a track record of stakeholder engagement. We are seeking additions to a team of dedicated professionals who understand the impact of important projects with the BART system. In addition to the minimum qualifications, the ideal candidate demonstrates skills and experience in three or more of the following areas: Safety and security certification through the lifecycle of a project, including preliminary hazard analysis (PHA), design criteria conformance, construction specifications conformance, testing requirements, and operational readiness. Risk management, including risk identification, analysis, monitoring, response, and tolerance/threshold. Internal and external stakeholder engagement, including stakeholder identification, assessment, communications, and interagency coordination. Background in one or more of the following disciplines: civil engineering, communications, computer systems, construction management, mechanical engineering (including facilities and fire protection), power systems (including medium or high voltage distribution & facilities electrical), structural engineering, and train control/signal systems. Extensive experience delivering a major capital project as the owner’s representative. Measure project performance using appropriate tools and techniques and apply innovative techniques to improve project performance. Forecast future project resource needs, optimize resource availability, and ensure proper resource allocation. Ensure projects are delivered on time, within scope, and within budget; guide and direct the resolution of complex challenges in all aspects of the project life cycle. The reporting location of this SPM position is Concord, CA. *This is a capital position and is subject to time and funding limitations. Specific projects and duties include: Being responsible for coordinating and managing electrical projects related to transit systems. Overseeing project timelines, managing budgets, coordinating with contractors, ensuring compliance with safety regulations, and communicating effectively with stakeholders. Attending project walk-downs, and project calls, and meetings. Reviewing prints, scope documents, bill of material (BM), etc. Having basic computer skills. (Outlook, Word, Excel, PPT, etc.) Additional skills or qualifications needed to perform their assignment include: Two-years of leading capital projects or related work such as two-years of leading and maintaining the preventative or corrective work within the transit industry. This includes tasks such as overseeing the installation and maintenance of electrical systems for transit infrastructure, ensuring the functionality of power, and signaling systems, managing electrical contractors, and collaborating with other departments to meet project objectives. Excellent communication skills, and the ability to lead a team effectively. Familiarity with transit-specific electrical systems and technologies. Strong organizational, and leadership skills. Skills in project planning, risk management, and problem-solving are crucial for success in this role. REPORTS TO A Superintendent in the Maintenance Department or designee SELECTION PROCESS This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations) The selection process for this position will be in accordance with the applicable collective bargaining agreement. Examples of Duties Manages and coordinates the organization, staffing, operational and administrative activities for special projects performed in the Maintenance Department; performs project management duties, including responsibility for budgets, program planning, scheduling, and reporting; and may provide instruction and direction to staff regarding work methods and techniques in the absence of a section manager. Manages processes to ensure that design documents, contracts and specifications are completed, up to date and applicable for the appropriate special projects being planned and carried out. Develops and administers contracts and agreements; conducts contract negotiations with consultants and vendors on contracted services. Manages the procurement of and funding sources for additional reporting locations, office space, warehouses, laydown/storage areas, equipment, and materials needed for planning and construction of special projects. Coordinates with Documentation and Engineering to update District documents and management programs required (i.e., BART Facility Standards (BFS), Maximo, CMS, etc.) during planning, construction, and upon completion of special projects. Verifies the integration and reliability of special projects to ensure that there are no negative impacts to revenue, safety, reliability, and on-time performance. Provides assistance in purchasing; evaluates and monitors inventory levels; ensures all purchasing activities comply with District guidelines. Participates in the development and implementation of project goals, objectives, policies and priorities; recommends and implements resulting policies and procedures. Identifies opportunities for improving service delivery methods and procedures; identifies resource needs; reviews with appropriate management staff; implements improvements. Monitors workflow; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems. Analyzes, monitors, evaluates, and makes recommendations on division program areas including maintenance, equipment failures and purchasing requirements. Drives District vehicles to various current and upcoming project locations to identify priorities and coordinate project delivery methods and procedures, to do walkdowns and inspections on the work being performed, and to inspect post-work locations for quality assurance and control and to verify project completion. Participates on a variety of committees; prepares and presents staff reports and other correspondence as appropriate and necessary. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of track and structures maintenance. Minimum Qualifications Education : An Associate degree with major courses in construction management, electronics, engineering or a field closely related to the area of assignment from an accredited college or university; or the combination of a high school diploma or recognized equivalent, and either completion of a formal apprenticeship as an electronic technician or completion of military training in electronics. Experience : The equivalent of four (4) years of full-time, progressively responsible construction and/or maintenance experience in one of the following disciplines: electrical, structures, track, traction power, and/or train control, which must have included at least one (1) year of lead and/or supervisory experience. Note: Preference will be given to individuals with experience in the discipline of the position being filled. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. Other Requirements : Must possess a valid California driver’s license and have a satisfactory driving record. Must possess sufficient mobility to perform field inspections and investigations. Knowledge and Skills Knowledge of : Operational characteristics, services and activities of a track and structures, train control or traction power maintenance, inspection and repair program. BART Facility Standards (BFS) and other applicable industry standards. Purchasing policies and procedures. Principles of track, structures, train control and/or traction power maintenance and construction. Principles and practices of contract administration. - Principles of project scheduling and management. Principles and practices of budget preparation and administration. Principles of supervision, training and performance evaluation. Principles and procedures of record keeping. Occupational health and safety rules and regulations. Related Federal, State and local laws, codes and regulations. Principles of mathematics. Skill in : Overseeing and coordinating track, structures, train control and/or traction power maintenance, inspection and repair services. Overseeing and coordinating the procurement of parts, materials, vehicles and other specialized equipment. Preparing and administering budgets. Interpreting the requirements of, and editing, engineering drawings and design documents. Selecting, supervising, training and evaluating staff. Interpreting and explaining District's maintenance policies and procedures. Maintaining records and logs. Preparing clear and concise administrative and financial reports. Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Evaluating and coordinating training programs. Interpreting manuals, diagrams and schematics. Researching, analyzing and evaluating new service delivery methods and techniques. Interpreting and applying Federal, State and local policies, laws and regulations. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 5/3/2024 11:59 PM Pacific
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary PAY RATE AFSCME Pay Band AFH Annual Salary Range $135,397.73 (Minimum) - $176,016.91 (Maximum) The negotiable salary offer will be between $ 135,397.73 and $ 155,707.32 annually commensurate with experience and education. DEFINITION Under general direction, manages, supervises and coordinates activities for maintenance and construction projects within the Maintenance Department; coordinates assigned activities with department staff, other divisions, outside agencies and the general public; serves as a subject matter expert for assigned functions; provides highly responsible staff assistance to the Assistant Superintendent and Superintendent of the assigned function, including assisting with the development and refinement of works processes and standards; and performs related duties as assigned. CLASS CHARACTERISTICS This is an administrator level classification responsible for overseeing all special projects relating to the maintenance of track, structures, facilities, train control and traction power, including overseeing, planning and scheduling work of assigned staff to most efficiently support revenue service to minimize delays in service. The incumbent is accountable for accomplishing project goals and objectives as well as furthering overall departmental goals and objectives. This class is distinguished from Superintendent positions in that the latter manages and supervises all activities and operations of a Maintenance Division. This classification is further distinguished from Section Manager classifications in that the former is responsible for the management of assigned construction and maintenance projects, whereas the latter is responsible for managing the staff assigned to perform construction and maintenance work. CURRENT ASSIGNMENT The BART Train Control Construction Team is seeking highly motivated and an exceptionally innovative Special Project Manager (SPM) to work with our partners, within BART, and Contractors performing construction work, testing, commissioning, etc. The SPM will be part of the team that is responsible for ensuring the quality delivery of a project that is safe, reliable, innovative, cost effective, and sustainable. The SPM should be experienced with major capital projects and with a track record of stakeholder engagement. We are seeking additions to a team of dedicated professionals who understand the impact of important projects with the BART system. In addition to the minimum qualifications, the ideal candidate demonstrates skills and experience in three or more of the following areas: Safety and security certification through the lifecycle of a project, including preliminary hazard analysis (PHA), design criteria conformance, construction specifications conformance, testing requirements, and operational readiness. Risk management, including risk identification, analysis, monitoring, response, and tolerance/threshold. Internal and external stakeholder engagement, including stakeholder identification, assessment, communications, and interagency coordination. Background in one or more of the following disciplines: civil engineering, communications, computer systems, construction management, mechanical engineering (including facilities and fire protection), power systems (including medium or high voltage distribution & facilities electrical), structural engineering, and train control/signal systems. Extensive experience delivering a major capital project as the owner’s representative. Measure project performance using appropriate tools and techniques and apply innovative techniques to improve project performance. Forecast future project resource needs, optimize resource availability, and ensure proper resource allocation. Ensure projects are delivered on time, within scope, and within budget; guide and direct the resolution of complex challenges in all aspects of the project life cycle. *This is a capital position and is subject to time and funding limitations. Specific projects and duties include: Responsibility for coordinating and managing train control projects related to transit systems. Overseeing project timelines, managing budgets, coordinating with contractors, ensuring compliance with safety regulations, and communicating effectively with stakeholders. Attending project walk-downs, and project calls, and meetings. Review prints, scope documents, bill of material (BOM), etc. Having basic computer skills. (Outlook, Word, Excel, PPT, etc.) Additional skills or qualifications needed to perform this assignment include: Two-years of leading capital projects or related work such as two-years of leading and maintaining the preventative or corrective work within the transit industry, including tasks such as overseeing the installation and maintenance of train control systems, ensuring the functionality of facilities, and related infrastructure, managing contractors, and collaborating with other departments to meet project objectives. Excellent communication skills, and the ability to lead a team effectively. Familiarity with transit-specific facility systems and technologies. Strong organizational, and leadership skills. Skills in project planning, risk management, and problem-solving REPORTS TO A Superintendent in the Maintenance Department or designee SELECTION PROCESS This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations) The selection process for this position will be in accordance with the applicable collective bargaining agreement. Examples of Duties Manages and coordinates the organization, staffing, operational and administrative activities for special projects performed in the Maintenance Department; performs project management duties, including responsibility for budgets, program planning, scheduling, and reporting; and may provide instruction and direction to staff regarding work methods and techniques in the absence of a section manager. Manages processes to ensure that design documents, contracts and specifications are completed, up to date and applicable for the appropriate special projects being planned and carried out. Develops and administers contracts and agreements; conducts contract negotiations with consultants and vendors on contracted services. Manages the procurement of and funding sources for additional reporting locations, office space, warehouses, laydown/storage areas, equipment, and materials needed for planning and construction of special projects. Coordinates with Documentation and Engineering to update District documents and management programs required (i.e., BART Facility Standards (BFS), Maximo, CMS, etc.) during planning, construction, and upon completion of special projects. Verifies the integration and reliability of special projects to ensure that there are no negative impacts to revenue, safety, reliability, and on-time performance. Provides assistance in purchasing; evaluates and monitors inventory levels; ensures all purchasing activities comply with District guidelines. Participates in the development and implementation of project goals, objectives, policies and priorities; recommends and implements resulting policies and procedures. Identifies opportunities for improving service delivery methods and procedures; identifies resource needs; reviews with appropriate management staff; implements improvements. Monitors workflow; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems. Analyzes, monitors, evaluates, and makes recommendations on division program areas including maintenance, equipment failures and purchasing requirements. Drives District vehicles to various current and upcoming project locations to identify priorities and coordinate project delivery methods and procedures, to do walkdowns and inspections on the work being performed, and to inspect post-work locations for quality assurance and control and to verify project completion. Participates on a variety of committees; prepares and presents staff reports and other correspondence as appropriate and necessary. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of track and structures maintenance. Minimum Qualifications Education : An Associate degree with major courses in construction management, electronics, engineering or a field closely related to the area of assignment from an accredited college or university; or the combination of a high school diploma or recognized equivalent, and either completion of a formal apprenticeship as an electronic technician or completion of military training in electronics. Experience : The equivalent of four (4) years of full-time, progressively responsible construction and/or maintenance experience in one of the following disciplines: electrical, structures, track, traction power, and/or train control, which must have included at least one (1) year of lead and/or supervisory experience. Note: Preference will be given to individuals with experience in the discipline of the position being filled. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. Other Requirements : Must possess a valid California driver’s license and have a satisfactory driving record. Must possess sufficient mobility to perform field inspections and investigations. Knowledge and Skills Knowledge of : Operational characteristics, services and activities of a track and structures, train control or traction power maintenance, inspection and repair program. BART Facility Standards (BFS) and other applicable industry standards. Purchasing policies and procedures. Principles of track, structures, train control and/or traction power maintenance and construction. Principles and practices of contract administration. - Principles of project scheduling and management. Principles and practices of budget preparation and administration. Principles of supervision, training and performance evaluation. Principles and procedures of record keeping. Occupational health and safety rules and regulations. Related Federal, State and local laws, codes and regulations. Principles of mathematics. Skill in : Overseeing and coordinating track, structures, train control and/or traction power maintenance, inspection and repair services. Overseeing and coordinating the procurement of parts, materials, vehicles and other specialized equipment. Preparing and administering budgets. Interpreting the requirements of, and editing, engineering drawings and design documents. Selecting, supervising, training and evaluating staff. Interpreting and explaining District's maintenance policies and procedures. Maintaining records and logs. Preparing clear and concise administrative and financial reports. Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Evaluating and coordinating training programs. Interpreting manuals, diagrams and schematics. Researching, analyzing and evaluating new service delivery methods and techniques. Interpreting and applying Federal, State and local policies, laws and regulations. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 5/3/2024 11:59 PM Pacific
Apr 23, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary PAY RATE AFSCME Pay Band AFH Annual Salary Range $135,397.73 (Minimum) - $176,016.91 (Maximum) The negotiable salary offer will be between $ 135,397.73 and $ 155,707.32 annually commensurate with experience and education. DEFINITION Under general direction, manages, supervises and coordinates activities for maintenance and construction projects within the Maintenance Department; coordinates assigned activities with department staff, other divisions, outside agencies and the general public; serves as a subject matter expert for assigned functions; provides highly responsible staff assistance to the Assistant Superintendent and Superintendent of the assigned function, including assisting with the development and refinement of works processes and standards; and performs related duties as assigned. CLASS CHARACTERISTICS This is an administrator level classification responsible for overseeing all special projects relating to the maintenance of track, structures, facilities, train control and traction power, including overseeing, planning and scheduling work of assigned staff to most efficiently support revenue service to minimize delays in service. The incumbent is accountable for accomplishing project goals and objectives as well as furthering overall departmental goals and objectives. This class is distinguished from Superintendent positions in that the latter manages and supervises all activities and operations of a Maintenance Division. This classification is further distinguished from Section Manager classifications in that the former is responsible for the management of assigned construction and maintenance projects, whereas the latter is responsible for managing the staff assigned to perform construction and maintenance work. CURRENT ASSIGNMENT The BART Train Control Construction Team is seeking highly motivated and an exceptionally innovative Special Project Manager (SPM) to work with our partners, within BART, and Contractors performing construction work, testing, commissioning, etc. The SPM will be part of the team that is responsible for ensuring the quality delivery of a project that is safe, reliable, innovative, cost effective, and sustainable. The SPM should be experienced with major capital projects and with a track record of stakeholder engagement. We are seeking additions to a team of dedicated professionals who understand the impact of important projects with the BART system. In addition to the minimum qualifications, the ideal candidate demonstrates skills and experience in three or more of the following areas: Safety and security certification through the lifecycle of a project, including preliminary hazard analysis (PHA), design criteria conformance, construction specifications conformance, testing requirements, and operational readiness. Risk management, including risk identification, analysis, monitoring, response, and tolerance/threshold. Internal and external stakeholder engagement, including stakeholder identification, assessment, communications, and interagency coordination. Background in one or more of the following disciplines: civil engineering, communications, computer systems, construction management, mechanical engineering (including facilities and fire protection), power systems (including medium or high voltage distribution & facilities electrical), structural engineering, and train control/signal systems. Extensive experience delivering a major capital project as the owner’s representative. Measure project performance using appropriate tools and techniques and apply innovative techniques to improve project performance. Forecast future project resource needs, optimize resource availability, and ensure proper resource allocation. Ensure projects are delivered on time, within scope, and within budget; guide and direct the resolution of complex challenges in all aspects of the project life cycle. *This is a capital position and is subject to time and funding limitations. Specific projects and duties include: Responsibility for coordinating and managing train control projects related to transit systems. Overseeing project timelines, managing budgets, coordinating with contractors, ensuring compliance with safety regulations, and communicating effectively with stakeholders. Attending project walk-downs, and project calls, and meetings. Review prints, scope documents, bill of material (BOM), etc. Having basic computer skills. (Outlook, Word, Excel, PPT, etc.) Additional skills or qualifications needed to perform this assignment include: Two-years of leading capital projects or related work such as two-years of leading and maintaining the preventative or corrective work within the transit industry, including tasks such as overseeing the installation and maintenance of train control systems, ensuring the functionality of facilities, and related infrastructure, managing contractors, and collaborating with other departments to meet project objectives. Excellent communication skills, and the ability to lead a team effectively. Familiarity with transit-specific facility systems and technologies. Strong organizational, and leadership skills. Skills in project planning, risk management, and problem-solving REPORTS TO A Superintendent in the Maintenance Department or designee SELECTION PROCESS This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations) The selection process for this position will be in accordance with the applicable collective bargaining agreement. Examples of Duties Manages and coordinates the organization, staffing, operational and administrative activities for special projects performed in the Maintenance Department; performs project management duties, including responsibility for budgets, program planning, scheduling, and reporting; and may provide instruction and direction to staff regarding work methods and techniques in the absence of a section manager. Manages processes to ensure that design documents, contracts and specifications are completed, up to date and applicable for the appropriate special projects being planned and carried out. Develops and administers contracts and agreements; conducts contract negotiations with consultants and vendors on contracted services. Manages the procurement of and funding sources for additional reporting locations, office space, warehouses, laydown/storage areas, equipment, and materials needed for planning and construction of special projects. Coordinates with Documentation and Engineering to update District documents and management programs required (i.e., BART Facility Standards (BFS), Maximo, CMS, etc.) during planning, construction, and upon completion of special projects. Verifies the integration and reliability of special projects to ensure that there are no negative impacts to revenue, safety, reliability, and on-time performance. Provides assistance in purchasing; evaluates and monitors inventory levels; ensures all purchasing activities comply with District guidelines. Participates in the development and implementation of project goals, objectives, policies and priorities; recommends and implements resulting policies and procedures. Identifies opportunities for improving service delivery methods and procedures; identifies resource needs; reviews with appropriate management staff; implements improvements. Monitors workflow; reviews and evaluates work products, methods, and procedures; meets with staff to identify and resolve problems. Analyzes, monitors, evaluates, and makes recommendations on division program areas including maintenance, equipment failures and purchasing requirements. Drives District vehicles to various current and upcoming project locations to identify priorities and coordinate project delivery methods and procedures, to do walkdowns and inspections on the work being performed, and to inspect post-work locations for quality assurance and control and to verify project completion. Participates on a variety of committees; prepares and presents staff reports and other correspondence as appropriate and necessary. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of track and structures maintenance. Minimum Qualifications Education : An Associate degree with major courses in construction management, electronics, engineering or a field closely related to the area of assignment from an accredited college or university; or the combination of a high school diploma or recognized equivalent, and either completion of a formal apprenticeship as an electronic technician or completion of military training in electronics. Experience : The equivalent of four (4) years of full-time, progressively responsible construction and/or maintenance experience in one of the following disciplines: electrical, structures, track, traction power, and/or train control, which must have included at least one (1) year of lead and/or supervisory experience. Note: Preference will be given to individuals with experience in the discipline of the position being filled. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. Other Requirements : Must possess a valid California driver’s license and have a satisfactory driving record. Must possess sufficient mobility to perform field inspections and investigations. Knowledge and Skills Knowledge of : Operational characteristics, services and activities of a track and structures, train control or traction power maintenance, inspection and repair program. BART Facility Standards (BFS) and other applicable industry standards. Purchasing policies and procedures. Principles of track, structures, train control and/or traction power maintenance and construction. Principles and practices of contract administration. - Principles of project scheduling and management. Principles and practices of budget preparation and administration. Principles of supervision, training and performance evaluation. Principles and procedures of record keeping. Occupational health and safety rules and regulations. Related Federal, State and local laws, codes and regulations. Principles of mathematics. Skill in : Overseeing and coordinating track, structures, train control and/or traction power maintenance, inspection and repair services. Overseeing and coordinating the procurement of parts, materials, vehicles and other specialized equipment. Preparing and administering budgets. Interpreting the requirements of, and editing, engineering drawings and design documents. Selecting, supervising, training and evaluating staff. Interpreting and explaining District's maintenance policies and procedures. Maintaining records and logs. Preparing clear and concise administrative and financial reports. Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Evaluating and coordinating training programs. Interpreting manuals, diagrams and schematics. Researching, analyzing and evaluating new service delivery methods and techniques. Interpreting and applying Federal, State and local policies, laws and regulations. Communicating clearly and concisely, both orally and in writing. Establishing and maintaining effective working relationships with those contacted in the course of work. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 5/3/2024 11:59 PM Pacific
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate $113,621.00 / annually (Minimum) to $172,136.00 / annually (Maximum) - (Non-Represented Pay Band 7) Initial salary is negotiable between $113,621.00 - $156,622.86, to commensurate with experience and education. Reports To Manager of Vehicle Systems Engineer or designee. Current Assignment This announcement will be used to establish a pool of eligible candidates for vacancies that may occur within the next twelve (12) months. The Senior Vehicle Systems Engineer (SVSE) will be responsible for solving more complex and difficult engineering problems. They will participate in the repair, overhaul, testing and evaluation of transit vehicles’ electrical, mechanical, electromechanical systems, software-controlled systems, TCMS, VATC, HVAC, friction brake, propulsion, diagnostic and special testing tools, and other components. Positions at this level possess a specialized, technical, or functional expertise and may exercise an independent judgement in the performance of all duties. The incumbent may perform other duties such as witness testing, documentation review, supporting shops as assigned by their manager. The selected candidates could be assigned to positions in the Vehicle Systems Engineering group or the Communications-Based Train Control group. Ideal candidate for the Vehicle Systems Engineering (VSE) group : The ideal candidate would have a degree in Electrical, Electronics or Computer-related Engineering with 3 years’ experience in systems engineering. They will demonstrate high competency in writing reports and technical procedures. They will be comfortable working in a shop environment. The ideal candidate will have the ability to express ideas and suggestions, influence without authority, and can seek solutions to challenges. In addition, he or she will have experience with time-sensitive projects, the ability to express ideas and suggestions, influence without authority, and strong problem-solving skills. Ideal candidate for the Communications-Based Train Control ( CBTC) group : The ideal candidate would have a degree in Electrical, Electronics or Computer-related Engineering with 3 years’ experience in systems engineering including train control modernization project experience. The BART Communications-Based Train Control (CBTC) makes use of the telecommunications between the train and trackside equipment for traffic management and infrastructure control. They will be comfortable working in a shop environment. The ideal candidate will have the ability to express ideas and suggestions, influence without authority, and can seek solutions to challenges. In addition, he or she will have experience with time-sensitive projects, the ability to express ideas and suggestions, influence without authority, and strong problem-solving skills. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Responsible for the more difficult and complex repair, overhaul, evaluation, and reliability of District transit vehicles including electrical, mechanical and electro-mechanical systems and components; investigates and determines the cause of major transit vehicle equipment failures. Develops and prepares technical specifications for new and rebuilt transit vehicles and components; oversees the testing and quality assurance of supplier materials. Provides technical support to the shops to ensure that the District’s revenue fleet’s HVAC systems are functioning well. Designs and specifies special testing and servicing equipment to troubleshoot and maintain various transit vehicle subsystems. Reviews assigned engineering drawings and documents; ensures contract compliance, the use of proper engineering methods and compatibility with other systems. Attends design review meetings and presents the District's position on new and rebuilt transit vehicle issues. Defines quality assurance criteria and inspection procedures for maintenance and repair of transit vehicles; audits maintenance staff to ensure compliance with standards. Determines District requirements for electrical and electro-mechanical subsystems; researches industry standards and incorporates into specifications as applicable. Analyzes complex vehicle equipment failures; develops, implements and documents resulting maintenance procedures and equipment design changes. Identifies and resolves transit vehicle project issues; resolves or refers to appropriate division. Trains assigned employees in their areas of work including vehicle systems engineering methods, procedures and techniques. Operates a variety of mechanical equipment in a safe and effective manner including electrical, mechanical and electro-mechanical test equipment. Reviews and approves/rejects drawings and other technical submittals from car builder for new D and E-car trains. Prepares a variety of analytical and statistical reports on program operations and activities. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of transit vehicle systems engineering. Minimum Qualifications Education: Possession of a bachelor's degree in electrical engineering, mechanical engineering or related field from an accredited college or university. Experience: The equivalent of three (3) years of (full-time) professional verifiable electrical or mechanical transit vehicle systems engineering experience or related experience. Other Requirements: Certification as an Engineer-In-Training (EIT) is preferred. Working Conditions Environmental Conditions : Shop environment; high voltage noise, dust, grease, smoke, fumes, gases; office environment. Physical Conditions : May require maintaining physical condition necessary for walking, standing or sitting for prolonged periods of time; operating motorized equipment and vehicles; working or inspecting in confined spaces; working around heavy construction equipment; must be physically able to conduct field inspections and testing as assigned. Knowledge and Skills Knowledge of: Operations, services and activities of a comprehensive transit vehicle engineering program Key suppliers and sub-suppliers to the rail and transit industries Design principles and practices for rail and transit vehicles Principles of leadership and training Advanced principles and practices of mechanical or electrical engineering as may relate to transit vehicles Transit vehicle electrical and mechanical equipment and subsystems Operational characteristics of transit vehicles, systems and components Design and repair specifications for new and rebuilt transit vehicles and components Advanced principles and practices of engineering specification preparation and review Computers and applications utilized in transit vehicle diagnostics Operational characteristics of various mechanical testing equipment and tools Occupational hazards and standard safety practices Related Federal, State and local codes, laws and regulations Skill/Ability in: Independently performing the most difficult transit vehicle inspection, maintenance and repair engineering duties Interpreting, explaining and enforcing department policies and procedures Preparing design and maintenance specifications and drawings Operating a variety of mechanical, electrical and electronic testing equipment in a safe and effective manner Analyzing complex vehicle equipment failures and developing equipment design changes Reviewing engineering drawings and ensuring compliance with contract guidelines Evaluating and resolving complex transit vehicle engineering problems Preparing a variety of complex engineering drawings, specifications and reports Defining quality assurance criteria and inspection procedures for maintenance and repair of transit vehicles Organization and time management Understanding and following oral and written instructions Communicating clearly and concisely, both orally and in writing Establishing and maintaining effective working relationships with those contacted in the course of work Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 2/3/2025 11:59 PM Pacific
Mar 07, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate $113,621.00 / annually (Minimum) to $172,136.00 / annually (Maximum) - (Non-Represented Pay Band 7) Initial salary is negotiable between $113,621.00 - $156,622.86, to commensurate with experience and education. Reports To Manager of Vehicle Systems Engineer or designee. Current Assignment This announcement will be used to establish a pool of eligible candidates for vacancies that may occur within the next twelve (12) months. The Senior Vehicle Systems Engineer (SVSE) will be responsible for solving more complex and difficult engineering problems. They will participate in the repair, overhaul, testing and evaluation of transit vehicles’ electrical, mechanical, electromechanical systems, software-controlled systems, TCMS, VATC, HVAC, friction brake, propulsion, diagnostic and special testing tools, and other components. Positions at this level possess a specialized, technical, or functional expertise and may exercise an independent judgement in the performance of all duties. The incumbent may perform other duties such as witness testing, documentation review, supporting shops as assigned by their manager. The selected candidates could be assigned to positions in the Vehicle Systems Engineering group or the Communications-Based Train Control group. Ideal candidate for the Vehicle Systems Engineering (VSE) group : The ideal candidate would have a degree in Electrical, Electronics or Computer-related Engineering with 3 years’ experience in systems engineering. They will demonstrate high competency in writing reports and technical procedures. They will be comfortable working in a shop environment. The ideal candidate will have the ability to express ideas and suggestions, influence without authority, and can seek solutions to challenges. In addition, he or she will have experience with time-sensitive projects, the ability to express ideas and suggestions, influence without authority, and strong problem-solving skills. Ideal candidate for the Communications-Based Train Control ( CBTC) group : The ideal candidate would have a degree in Electrical, Electronics or Computer-related Engineering with 3 years’ experience in systems engineering including train control modernization project experience. The BART Communications-Based Train Control (CBTC) makes use of the telecommunications between the train and trackside equipment for traffic management and infrastructure control. They will be comfortable working in a shop environment. The ideal candidate will have the ability to express ideas and suggestions, influence without authority, and can seek solutions to challenges. In addition, he or she will have experience with time-sensitive projects, the ability to express ideas and suggestions, influence without authority, and strong problem-solving skills. Selection Process Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and a panel and/or individual interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S; pass a pre-employment medical examination which may include a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations). Examples of Duties Responsible for the more difficult and complex repair, overhaul, evaluation, and reliability of District transit vehicles including electrical, mechanical and electro-mechanical systems and components; investigates and determines the cause of major transit vehicle equipment failures. Develops and prepares technical specifications for new and rebuilt transit vehicles and components; oversees the testing and quality assurance of supplier materials. Provides technical support to the shops to ensure that the District’s revenue fleet’s HVAC systems are functioning well. Designs and specifies special testing and servicing equipment to troubleshoot and maintain various transit vehicle subsystems. Reviews assigned engineering drawings and documents; ensures contract compliance, the use of proper engineering methods and compatibility with other systems. Attends design review meetings and presents the District's position on new and rebuilt transit vehicle issues. Defines quality assurance criteria and inspection procedures for maintenance and repair of transit vehicles; audits maintenance staff to ensure compliance with standards. Determines District requirements for electrical and electro-mechanical subsystems; researches industry standards and incorporates into specifications as applicable. Analyzes complex vehicle equipment failures; develops, implements and documents resulting maintenance procedures and equipment design changes. Identifies and resolves transit vehicle project issues; resolves or refers to appropriate division. Trains assigned employees in their areas of work including vehicle systems engineering methods, procedures and techniques. Operates a variety of mechanical equipment in a safe and effective manner including electrical, mechanical and electro-mechanical test equipment. Reviews and approves/rejects drawings and other technical submittals from car builder for new D and E-car trains. Prepares a variety of analytical and statistical reports on program operations and activities. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of transit vehicle systems engineering. Minimum Qualifications Education: Possession of a bachelor's degree in electrical engineering, mechanical engineering or related field from an accredited college or university. Experience: The equivalent of three (3) years of (full-time) professional verifiable electrical or mechanical transit vehicle systems engineering experience or related experience. Other Requirements: Certification as an Engineer-In-Training (EIT) is preferred. Working Conditions Environmental Conditions : Shop environment; high voltage noise, dust, grease, smoke, fumes, gases; office environment. Physical Conditions : May require maintaining physical condition necessary for walking, standing or sitting for prolonged periods of time; operating motorized equipment and vehicles; working or inspecting in confined spaces; working around heavy construction equipment; must be physically able to conduct field inspections and testing as assigned. Knowledge and Skills Knowledge of: Operations, services and activities of a comprehensive transit vehicle engineering program Key suppliers and sub-suppliers to the rail and transit industries Design principles and practices for rail and transit vehicles Principles of leadership and training Advanced principles and practices of mechanical or electrical engineering as may relate to transit vehicles Transit vehicle electrical and mechanical equipment and subsystems Operational characteristics of transit vehicles, systems and components Design and repair specifications for new and rebuilt transit vehicles and components Advanced principles and practices of engineering specification preparation and review Computers and applications utilized in transit vehicle diagnostics Operational characteristics of various mechanical testing equipment and tools Occupational hazards and standard safety practices Related Federal, State and local codes, laws and regulations Skill/Ability in: Independently performing the most difficult transit vehicle inspection, maintenance and repair engineering duties Interpreting, explaining and enforcing department policies and procedures Preparing design and maintenance specifications and drawings Operating a variety of mechanical, electrical and electronic testing equipment in a safe and effective manner Analyzing complex vehicle equipment failures and developing equipment design changes Reviewing engineering drawings and ensuring compliance with contract guidelines Evaluating and resolving complex transit vehicle engineering problems Preparing a variety of complex engineering drawings, specifications and reports Defining quality assurance criteria and inspection procedures for maintenance and repair of transit vehicles Organization and time management Understanding and following oral and written instructions Communicating clearly and concisely, both orally and in writing Establishing and maintaining effective working relationships with those contacted in the course of work Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) 3% at 50 (Safety Members - Classic) 2.7% @ 57 (Safety Members - PEPRA) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 5 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 2/3/2025 11:59 PM Pacific
City of Fort Lauderdale, FL
Fort Lauderdale, Florida, United States
POSITION SUMMARY The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. Program Manager II oversees, manages, plans and coordinates activities of a major program(s) within a division of a department or across City departments. For the Current Vacancy Responsibilities include improving, organizing and coordinating external communications and act as a liaison with the Florida Department of Emergency Management and other entities when a declaration of emergency has been made. Additionally, this position will work with the City's Emergency Manager and provide leadership and strategic guidance to the public safety communications team. Program Manager II may be involved in analyzing the City's activities, expenses and profits, establishing goals, and communicating the strategy throughout the organization. Note: The duties of this position will include all of those duties set forth in the official job description. The City offers a wide variety of benefits to employees. In addition to the competitive benefits package and salary, the City participates in the Florida Retirement System (FRS) which offers an investment option and a pension option, and requires a 3% contribution from employees. New hires are automatically enrolled in FRS. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This is a Non-classified position appointed by the Fire Chief and not subject to Civil Service Rules or any Collective Bargaining Agreement. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Manages the work of assigned personnel; develops detailed work plans, delegates and reviews work assignments; hires, trains, and evaluates employees Manages all public safety communications Acts as a liaison with Florida Department of Emergency Management during times of emergency declaration During activation of Emergency Operations Center, will direct external communications Will oversee all external emergency communications applications Will develop and manage relationships with local and national media partners to insure the ability to distribute strategic communications when needed Assists the department director in developing communication plans, policies and projects Provides direct leadership for multiple projects; develops objectives and goals; analyzes and reports on metrices Ensures relevant standards, process and regulations are upheld Develop efficient strategies and tactics to ensure that programs deliver outcome desired by the department and City Serves as the team leader in working with City staff to develop program initiatives; assesses cost effectiveness, technical feasibility, and implementation methods Identifies problems or factors inhibiting the effective accomplishment of departmental or city-wide goals and objectives; determines scope of necessary study considering objectives and problems to be solved; collects and analyzes data; develops alternatives and makes recommendations for resolution Enhances program offering and the quality of existing programs; identifies opportunities for continual improvement May prepare and administer budget for assigned programs or division; prioritizes and approves expenses Prepares productivity and informational reports, City Commission Memorandums, and general correspondence with the public as applicable. Supports strategic planning for the program and division May develop Requests for Proposals (RFP) and Intents to Bid (ITB) for services and products May coordinate with Procurement Services, Risk Management and City Attorney on the drafting of contracts Performs related work as required JOB REQUIREMENTS & WORK ENVIRONMENT 1. Bachelor's degree in public administration, business management or a closely related field 2. Five (5) to Seven (7) years in the development, implementation and administration of programs, methods and/or procedures; evaluation of program and operation effectiveness; development of administrative practices to meet program, policy, organizational or legislative change. Experience must include at least three (3) years of supervisory experience. Additional qualifying experience or completion of coursework at an accredited college or university in a job related field, may substitute on a year-for-year basis for one year of the required experience or education. Preferences 3. Candidates who possess the education and experience relative to managing, planning, developing and executing effective internal and external communications, public relations, social media, and community affairs strategies. 4. Experience working with Law Enforcement or Fire-Rescue public information/community relations. 5. Possess a FEMA Advanced PIO certification. 6. Be knowledgeable in photography and videography, editing of photos and videos, and be able to efficiently disseminate those to an audience. 7. Experience with Florida Department of Emergency Management processes and procedures. 8. Experience with WebEOC, IPAWS and ReadyOP systems. 9. Job will require being on-call, fielding inquiries and answering calls during non-business hours. SPECIAL REQUIREMENTS: Essential Employees may be required to work during a declared emergency. The employee's Department Head will determine who will be required to work. WORKING ENVIRONMENT: Work Environment Frequency Working in Designated Environment Office or similar indoor environment Frequently or Often Outdoor environment Sometimes Street environment (near moving traffic) Seldom or Never Construction site Seldom or Never Confined Space Seldom or Never In the community (homes, businesses, etc.) Sometimes Lab Seldom or Never Warehouse environment Seldom or Never PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position is generally sedentary. Employees sit most of the time, but may walk or stand for brief periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants may be required to take a medical examination and/or pass a drug screening prior to appointment. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J-204 ). The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Click here for an overview of employment information including our benefits package. Closing Date/Time: 4/29/2024 11:59 PM Eastern
Apr 26, 2024
Full Time
POSITION SUMMARY The City of Fort Lauderdale employees possess a passion for public service demonstrated by a high degree of enthusiasm, self-reliance, and job proficiency. They effectively convey the vision and mission of the organization and provide excellent service and satisfaction to our internal and external customers. Program Manager II oversees, manages, plans and coordinates activities of a major program(s) within a division of a department or across City departments. For the Current Vacancy Responsibilities include improving, organizing and coordinating external communications and act as a liaison with the Florida Department of Emergency Management and other entities when a declaration of emergency has been made. Additionally, this position will work with the City's Emergency Manager and provide leadership and strategic guidance to the public safety communications team. Program Manager II may be involved in analyzing the City's activities, expenses and profits, establishing goals, and communicating the strategy throughout the organization. Note: The duties of this position will include all of those duties set forth in the official job description. The City offers a wide variety of benefits to employees. In addition to the competitive benefits package and salary, the City participates in the Florida Retirement System (FRS) which offers an investment option and a pension option, and requires a 3% contribution from employees. New hires are automatically enrolled in FRS. Say "Hello" to the City of Fort Lauderdale and Say "Goodbye" to Your Student Loan! That's right! Under the U.S. Department of Education's Public Service Loan Forgiveness (PSLF) program, the remaining balance on your student loan may be forgiven after you have made 120 qualifying monthly payments while working full-time at the City of Fort Lauderdale! Please visit www.fortlauderdale.gov/PublicServiceLoanForgiveness for more information or to see if you qualify. This is a Non-classified position appointed by the Fire Chief and not subject to Civil Service Rules or any Collective Bargaining Agreement. ESSENTIAL JOB FUNCTIONS Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. The list of essential functions, as outlined herein, is intended to be representative of the tasks performed within this classification. The omission of a function does not preclude management from assigning essential duties not listed herein if such duties relate to the position. Manages the work of assigned personnel; develops detailed work plans, delegates and reviews work assignments; hires, trains, and evaluates employees Manages all public safety communications Acts as a liaison with Florida Department of Emergency Management during times of emergency declaration During activation of Emergency Operations Center, will direct external communications Will oversee all external emergency communications applications Will develop and manage relationships with local and national media partners to insure the ability to distribute strategic communications when needed Assists the department director in developing communication plans, policies and projects Provides direct leadership for multiple projects; develops objectives and goals; analyzes and reports on metrices Ensures relevant standards, process and regulations are upheld Develop efficient strategies and tactics to ensure that programs deliver outcome desired by the department and City Serves as the team leader in working with City staff to develop program initiatives; assesses cost effectiveness, technical feasibility, and implementation methods Identifies problems or factors inhibiting the effective accomplishment of departmental or city-wide goals and objectives; determines scope of necessary study considering objectives and problems to be solved; collects and analyzes data; develops alternatives and makes recommendations for resolution Enhances program offering and the quality of existing programs; identifies opportunities for continual improvement May prepare and administer budget for assigned programs or division; prioritizes and approves expenses Prepares productivity and informational reports, City Commission Memorandums, and general correspondence with the public as applicable. Supports strategic planning for the program and division May develop Requests for Proposals (RFP) and Intents to Bid (ITB) for services and products May coordinate with Procurement Services, Risk Management and City Attorney on the drafting of contracts Performs related work as required JOB REQUIREMENTS & WORK ENVIRONMENT 1. Bachelor's degree in public administration, business management or a closely related field 2. Five (5) to Seven (7) years in the development, implementation and administration of programs, methods and/or procedures; evaluation of program and operation effectiveness; development of administrative practices to meet program, policy, organizational or legislative change. Experience must include at least three (3) years of supervisory experience. Additional qualifying experience or completion of coursework at an accredited college or university in a job related field, may substitute on a year-for-year basis for one year of the required experience or education. Preferences 3. Candidates who possess the education and experience relative to managing, planning, developing and executing effective internal and external communications, public relations, social media, and community affairs strategies. 4. Experience working with Law Enforcement or Fire-Rescue public information/community relations. 5. Possess a FEMA Advanced PIO certification. 6. Be knowledgeable in photography and videography, editing of photos and videos, and be able to efficiently disseminate those to an audience. 7. Experience with Florida Department of Emergency Management processes and procedures. 8. Experience with WebEOC, IPAWS and ReadyOP systems. 9. Job will require being on-call, fielding inquiries and answering calls during non-business hours. SPECIAL REQUIREMENTS: Essential Employees may be required to work during a declared emergency. The employee's Department Head will determine who will be required to work. WORKING ENVIRONMENT: Work Environment Frequency Working in Designated Environment Office or similar indoor environment Frequently or Often Outdoor environment Sometimes Street environment (near moving traffic) Seldom or Never Construction site Seldom or Never Confined Space Seldom or Never In the community (homes, businesses, etc.) Sometimes Lab Seldom or Never Warehouse environment Seldom or Never PHYSICAL STANDARDS REQUIRED TO PERFORM ESSENTIAL JOB FUNCTIONS: The position is generally sedentary. Employees sit most of the time, but may walk or stand for brief periods of time. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. HOW TO APPLY/ VETERAN INFORMATION Depending on the number of applicants and the quality of their education and experience, the examination may consist of one or more of the following tests: Evaluation of Training and Experience, Oral Interview, Written Examination, or other assessment method. Applicants must attain a minimum score of 70 in each part of the examination in order to qualify. All successful applicants may be required to take a medical examination and/or pass a drug screening prior to appointment. An eligible veteran who enters an open-competitive examination shall receive preference points added to the total passing score earned in the examination as provided for in the Florida Statutes. To obtain veteran's preference, candidates MUST submit a copy of separation papers and the City of Fort Lauderdale's veteran's preference claim form ( J-204 ). The City of Fort Lauderdale offers a comprehensive benefits package to all regular full-time employees including vacation, holiday, and sick leave as well as medical, dental, vision, life and short-term disability insurance. Click here for an overview of employment information including our benefits package. Closing Date/Time: 4/29/2024 11:59 PM Eastern
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION Applications are available online beginning Friday, March 29, 2024, through 4:30 pm, Friday, May 10, 2024. (EXTENDED) VACANCY INFORMATION : The current vacancies are Grade V positions, which require a four-year college degree with major coursework in computer science or related fields and two years of related experience. Six years of related experience may be substituted for the education and experience requirement. Information on the grade level distinguished characteristics is detailed in the Business Systems Specialist I-VI Classification Specification . Business Systems Specialist V (Cybersecurity Analyst) $ 3,670.72 - $ 5,000.48 Bi-Weekly . This Technology & Innovation Department (TID) Grade V position will work with staff at the Long Beach Airport, the cybersecurity team, and external partners (vendors, TSA, etc.) to research and implement industry best practices for technology and security. Please see the desirable qualifications section below for additional details. Business Systems Specialist V (Database Administrator) $ 3,670.72 - $ 5,000.48 Bi-Weekly This TID Grade V position will actively lead and manage the City’s database clusters and stay current with cloud-based database hosting options and administration tasks. Please see the desirable qualifications section below for additional details Business Systems Specialist V (Police Technology Project Manager) $ 3,670.72 - $ 5,000.48 Bi-Weekly This TID Grade V position will actively research and manage the implementation of technologies within the Police Department (PD) and contribute to large-scale technology projects and upgrades currently underway. Please see the desirable qualifications section below for additional details. SALARY INFORMATION: Grade I - $2,454.72 - $3,333.52 Bi-Weekly Grade II - $2,713.60 - $3,688.48 Bi-Weekly Grade III - $3,000.40 - $4,082.48 Bi-Weekly Grade IV - $3,319.36 - $4,520.80 Bi-Weekly Grade V - $3,670.72 - $5,000.48 Bi-Weekly Grade VI - $4,065.36 - $5,536.72 Bi-Weekly Grade VII - $4,671.44 - $6,287.12 Bi-Weekly EXAMPLES OF DUTIES Under supervision, performs specialized technical work pertaining to applications programming and analysis, system software/hardware analysis and design, and system administration and support activities; prepares or codes programs from specifications; tests and debugs programs; updates and modifies existing programs from detailed specifications; develops, maintain and/or updates system procedures and documentation; performs hardware and software maintenance on complex installations and data communications equipment; interfaces with end users to plan, define and implement systems modifications; accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs; prepares detailed technical specifications for programmers to follow in program development and modification; provides timely, accurate and effective customer service; recommends options to end users by considering various solutions to business needs; may act in a lead or supervisory capacity; may prepare or evaluate training materials and manuals; and performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet one of the following options: Option A . Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND one year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option B. Associate's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND three years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option C. Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Opportunities for Substitution of Education or Experience Additional experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form. Degrees must indicate the field of study and transcripts must indicate the field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of the principles, techniques, and methods used in acquiring, developing, implementing, and/or enhancing computer hardware and software; Ability to work with co-workers and members of the public through effective interpersonal, written, and oral communication skills. Willingness to work occasional nights, weekends, holidays, and/or overtime as required. A valid driver's license is required and a current DMV driving record must be submitted to the hiring department at time of selection interview. DESIRABLE QUALIFICATIONS: Business Systems Specialist V (Cybersecurity Analyst) - Cybersecurity certification(s); Prior experience working in a Cybersecurity Analyst role or similar position; Experience working in an Airport setting or other high-security transportation setting; Knowledge of cybersecurity concepts and principles; Knowledge of Transportation Security Administration (TSA) directives and standards; Knowledge of the intersection and integration of traditional IT systems and operational technology systems; Knowledge of Federal Aviation Association (FAA) practices and terminology; Ability to obtain a DOD Secret level clearance if necessary. Business Systems Specialist V (Database Administrator) - At least three (3) years of experience in database administration in an enterprise setting; Expert knowledge of the SQL Server stack; Knowledge of cloud-based database management options; Knowledge of open source RDMS, e.g. PostgreSQL; Knowledge of or exposure to Extract-Transform-Load (ETL) and Extract-Load-Transform (ELT) and data lakes/warehouses; Knowledge of cloud-based database administration a plus. Business Systems Specialist V (Police Technology Project Manager) - Prior experience implementing Technology Solutions in a Public Safety Setting; Knowledge of project management principles and frameworks; Knowledge of technology concepts, particularly cybersecurity considerations, common to Police Departments; Ability to cultivate strong working relationships with stakeholders in a public safety setting. Project management or Cybersecurity certification is a plus. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application......................................................Qualifying Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on an eligible list. Applicants receiving Veteran’s Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by Friday, April 12, 2024, will be included in the exam process for Test # 01. If you have not received notification within two weeks of filing, please contact the Civil Service Department at (562) 570-6202. EQUITY AND INCLUSION The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. J.O.B. H674AN-24A SB:BSS 03/27/2024 Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: • Medical and Dental Insurance • Life Insurance • Retirement Plan (P.E.R.S.) • Paid Vacation, Personal Holidays and Sick Leave • Deferred Compensation • Credit Union Membership • Free Bus Transportation (Long Beach Transit) • Flexible Spending Accounts • Free Employee Parking • Paid Parental Leave* *Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Closing Date/Time: 5/10/2024 4:30 PM Pacific
Mar 30, 2024
Full Time
DESCRIPTION Applications are available online beginning Friday, March 29, 2024, through 4:30 pm, Friday, May 10, 2024. (EXTENDED) VACANCY INFORMATION : The current vacancies are Grade V positions, which require a four-year college degree with major coursework in computer science or related fields and two years of related experience. Six years of related experience may be substituted for the education and experience requirement. Information on the grade level distinguished characteristics is detailed in the Business Systems Specialist I-VI Classification Specification . Business Systems Specialist V (Cybersecurity Analyst) $ 3,670.72 - $ 5,000.48 Bi-Weekly . This Technology & Innovation Department (TID) Grade V position will work with staff at the Long Beach Airport, the cybersecurity team, and external partners (vendors, TSA, etc.) to research and implement industry best practices for technology and security. Please see the desirable qualifications section below for additional details. Business Systems Specialist V (Database Administrator) $ 3,670.72 - $ 5,000.48 Bi-Weekly This TID Grade V position will actively lead and manage the City’s database clusters and stay current with cloud-based database hosting options and administration tasks. Please see the desirable qualifications section below for additional details Business Systems Specialist V (Police Technology Project Manager) $ 3,670.72 - $ 5,000.48 Bi-Weekly This TID Grade V position will actively research and manage the implementation of technologies within the Police Department (PD) and contribute to large-scale technology projects and upgrades currently underway. Please see the desirable qualifications section below for additional details. SALARY INFORMATION: Grade I - $2,454.72 - $3,333.52 Bi-Weekly Grade II - $2,713.60 - $3,688.48 Bi-Weekly Grade III - $3,000.40 - $4,082.48 Bi-Weekly Grade IV - $3,319.36 - $4,520.80 Bi-Weekly Grade V - $3,670.72 - $5,000.48 Bi-Weekly Grade VI - $4,065.36 - $5,536.72 Bi-Weekly Grade VII - $4,671.44 - $6,287.12 Bi-Weekly EXAMPLES OF DUTIES Under supervision, performs specialized technical work pertaining to applications programming and analysis, system software/hardware analysis and design, and system administration and support activities; prepares or codes programs from specifications; tests and debugs programs; updates and modifies existing programs from detailed specifications; develops, maintain and/or updates system procedures and documentation; performs hardware and software maintenance on complex installations and data communications equipment; interfaces with end users to plan, define and implement systems modifications; accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs; prepares detailed technical specifications for programmers to follow in program development and modification; provides timely, accurate and effective customer service; recommends options to end users by considering various solutions to business needs; may act in a lead or supervisory capacity; may prepare or evaluate training materials and manuals; and performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet one of the following options: Option A . Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND one year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option B. Associate's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND three years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option C. Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Opportunities for Substitution of Education or Experience Additional experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form. Degrees must indicate the field of study and transcripts must indicate the field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of the principles, techniques, and methods used in acquiring, developing, implementing, and/or enhancing computer hardware and software; Ability to work with co-workers and members of the public through effective interpersonal, written, and oral communication skills. Willingness to work occasional nights, weekends, holidays, and/or overtime as required. A valid driver's license is required and a current DMV driving record must be submitted to the hiring department at time of selection interview. DESIRABLE QUALIFICATIONS: Business Systems Specialist V (Cybersecurity Analyst) - Cybersecurity certification(s); Prior experience working in a Cybersecurity Analyst role or similar position; Experience working in an Airport setting or other high-security transportation setting; Knowledge of cybersecurity concepts and principles; Knowledge of Transportation Security Administration (TSA) directives and standards; Knowledge of the intersection and integration of traditional IT systems and operational technology systems; Knowledge of Federal Aviation Association (FAA) practices and terminology; Ability to obtain a DOD Secret level clearance if necessary. Business Systems Specialist V (Database Administrator) - At least three (3) years of experience in database administration in an enterprise setting; Expert knowledge of the SQL Server stack; Knowledge of cloud-based database management options; Knowledge of open source RDMS, e.g. PostgreSQL; Knowledge of or exposure to Extract-Transform-Load (ETL) and Extract-Load-Transform (ELT) and data lakes/warehouses; Knowledge of cloud-based database administration a plus. Business Systems Specialist V (Police Technology Project Manager) - Prior experience implementing Technology Solutions in a Public Safety Setting; Knowledge of project management principles and frameworks; Knowledge of technology concepts, particularly cybersecurity considerations, common to Police Departments; Ability to cultivate strong working relationships with stakeholders in a public safety setting. Project management or Cybersecurity certification is a plus. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application......................................................Qualifying Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on an eligible list. Applicants receiving Veteran’s Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by Friday, April 12, 2024, will be included in the exam process for Test # 01. If you have not received notification within two weeks of filing, please contact the Civil Service Department at (562) 570-6202. EQUITY AND INCLUSION The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. J.O.B. H674AN-24A SB:BSS 03/27/2024 Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: • Medical and Dental Insurance • Life Insurance • Retirement Plan (P.E.R.S.) • Paid Vacation, Personal Holidays and Sick Leave • Deferred Compensation • Credit Union Membership • Free Bus Transportation (Long Beach Transit) • Flexible Spending Accounts • Free Employee Parking • Paid Parental Leave* *Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Closing Date/Time: 5/10/2024 4:30 PM Pacific
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate AFSCME Pay Band AFI Annual Salary: $144,454.42 - $187,790.48 Note: The negotiable salary offer will be between $127,505.430 /annually- $166,122.45/annually (commensurate with experience and education) Reports To Director of Technology Current Assignment This position is responsible for the planning and organizing activities, personnel management, systems oversight, budget management, and day-to-day activities of BART's Web Services Team (including Mobility as a Service program) within the District’s Office of the Chief Information Officer. The position is also responsible for leading the strategic outlook to help shape our technical online presence on our websites and mobile app experience. This position will lead designers, developers, support team and technical leads to move key initiatives forward. The ideal candidate will have a track record of progressive growth in web services operations, demonstrating professional experience in leading technical teams and cross-functional stakeholder groups on product development cycles. This role offers a unique opportunity to advise on a broad range of topics, act as a product manager for BART’s public-facing digital services and BART’s Mobile Applications and manage their development and integration into products or solutions. The successful applicant will demonstrate the following knowledge, skills, and abilities beyond this position’s minimum criteria and qualifications: Experience leading a web services team Proficiency in organizing, managing, and delivering multiple programs, projects, and tasks is not just a requirement for this role but a crucial aspect that directly contributes to our success. Excellent written and verbal communication skills to effectively communicate with a wide range of audiences, from executives to business staff. Ability to assemble, engage, and lead cross-functional teams and balance stakeholder expectations with project realities and industry. Demonstrated resilience, diplomacy, influence, relationship-building, and problem-solving skills in a variety of situations. Both a strategic and a growth mindset. Project management experience, including the skills to initiate, plan, execute, monitor, control, and close projects on time and on budget. Experience working under the standards and review of a Project Management Office is a plus. Project requirements and/or product management experience including the ability to understand and advocate for user needs, manage feature backlogs, monitor the market and conduct competitive analyses, develop vision and strategy, and achieve stakeholder alignment. A comprehensive understanding of digital marketing and communications including content management (such as Drupal), Experience providing open data web services (such as api.bart.gov) for a large community of third-party developers, such as Apple Maps, and conducting developer relations activities including enablement, advocacy, and community management. Understanding of public agency procurement processes, including experience creating contracting plans, achieving stakeholder and vendor alignment, writing Request for Offers/Proposals, conducting bidder communications, evaluating and validating bids, negotiating final offers, writing purchase justifications for executive/board approval, and achieving the conformance of contract terms including legal and insurance requirements. Working knowledge of associated applications, including web application firewall and intrusion prevention, monitoring and analytics (Google Analytics, Firebase, New Relic, Pingdom), code management and version control (GitHub), continuous integration (CircleCI), and project management tools for agile teams (Jira). Preferred Depth of knowledge in the development, integration, and operational management of a Mobility as a Service (MaaS) platform, including mobile apps, reservation and booking, payment processing, travel incentives and rewards, unified authentication and authorization, transit data (e.g., GTFS, GTFS-RT, GBFS and GTFS-Pathways), multimodal trip planner and secure APIs (SOAP and REST). Certified Scrum Master or Project Management Professional (PMP), completion of a certificate program, or certification in process, desired. Selection Process Initial screening of applications will begin in June 2024. This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations) The selection process for this position will be in accordance with the applicable collective bargaining agreement. Examples of Duties Supervises Systems Programmers, Database Administrators, SAN Administrators, Application Administrators, Computer Operators, and Job Schedulers. Maintains Data Center (2) environments: air conditioning and UPS; coordinates the selection and installation of new computer equipment and associated power and HVAC equipment. Maintains vendor contracted support, such as: off-site storage, tape back-ups, Disaster Recovery support and testing, and banks and credit unions. Maintains versioning of existing mainframe and client/server software applications; conducts periodic review, analysis and upgrades to database software products; evaluates software and recommends selections. Establishes and administers procedures and controls for equipment operation, response time, scheduling, shift turnover, job documentation, file use and retention, disaster recovery, off-site storage, etc. Evaluates vendor products and services, develops product specifications and bid requests, negotiates prices, and selects vendor contracts. Coordinates and oversees maintenance of the business computers and peripherals. Tracks and reports on various aspects of operations performance. Supervises and participates in the development and implementation of short and long term goals; directs objectives, policies and priorities for assigned programs; recommends and administers policies and procedures. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels. Plans, directs, coordinates and reviews the work plan for assigned staff; assigns work activities, projects and programs; reviews and evaluates work products, methods and procedures; meet with staff to identify and resolve problems. Identifies needs of hardware for database and application; designs layout of hardware; implements the hardware with team; ensures smooth migration of all serves and databases to new hardware; reviews and approves changes to production business systems applications; evaluates system software and hardware; evaluates installed equipment; monitors status of changes to operating systems and application system programs. Serves as resource to technical staff; provides assistance on technical problems; backs up system security staff. Oversees and participates in the development and administration of the annual budget; participates in the forecast of funds needed for staffing, equipment, materials and supplies; monitors and approves expenditures; implements adjustments. Serves as a liaison for Information Technology with other sections, divisions, departments and outside agencies; helps negotiate and resolve sensitive and controversial issues. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information systems. Minimum Qualifications Education : A Bachelor’s degree in computer science, business administration or a closely related field from an accredited college or university. Experience : Five (5) years of (full-time equivalent) verifiable information systems experience, which must have included at least one (1) year of supervisory and administrative experience. Other Requirements : Must be available for resolution of computer operation problems outside of normal shift hours. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A Bachelor’s degree is preferred. Knowledge and Skills Knowledge of : Operational characteristics, services, and activities of a comprehensive information systems program. Methods and techniques of information systems project management. Standards and procedures for scheduling and controlling equipment utilization, file use and retention, and protecting data integrity. Current information technology products and services for business systems applications. Business System Application architectures and technical environments. Administrative principles and methods, including goal setting, program development and implementation and employee supervision. Principles and practices of budget preparation and administration. Principles of supervision, training, and performance evaluation. Related Federal, State and local laws, codes and regulations. Skill in : Overseeing and participating in the supervision of a comprehensive information systems program. Planning, organizing, scheduling, and coordinating efficient utilization of equipment and staff. Tracking, analyzing, and resolving complex computer operations problems. Establishing and maintaining effective working relationships with user departments and other departmental personnel and managers. Planning and overseeing maintenance and repair of computers and related equipment. Specifying and managing vendor service and supply contracts. Evaluating and selecting systems hardware and software systems. Selecting, supervising, training and evaluating staff. Participating in the development and administration of section goals, objectives and procedures. Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Preparing and administering large program budgets. Communicating clearly and concisely, both orally and in writing. Exercising sound independent judgment within established guidelines. Interpreting and applying Federal, State and local policies, laws and regulations. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 6/30/2024 11:59 PM Pacific
Apr 17, 2024
Full Time
Marketing Statement Ride BART to a satisfying career that lets you both: 1) make a difference to Bay Area residents, and 2) enjoy excellent pay, benefits, and employment stability. BART is looking for people who like to be challenged, work in a fast-paced environment, and have a passion for connecting riders to work, school and other places they need to go. BART offers a competitive salary, comprehensive health benefits, paid time off, and the CalPERS retirement program. Job Summary Pay Rate AFSCME Pay Band AFI Annual Salary: $144,454.42 - $187,790.48 Note: The negotiable salary offer will be between $127,505.430 /annually- $166,122.45/annually (commensurate with experience and education) Reports To Director of Technology Current Assignment This position is responsible for the planning and organizing activities, personnel management, systems oversight, budget management, and day-to-day activities of BART's Web Services Team (including Mobility as a Service program) within the District’s Office of the Chief Information Officer. The position is also responsible for leading the strategic outlook to help shape our technical online presence on our websites and mobile app experience. This position will lead designers, developers, support team and technical leads to move key initiatives forward. The ideal candidate will have a track record of progressive growth in web services operations, demonstrating professional experience in leading technical teams and cross-functional stakeholder groups on product development cycles. This role offers a unique opportunity to advise on a broad range of topics, act as a product manager for BART’s public-facing digital services and BART’s Mobile Applications and manage their development and integration into products or solutions. The successful applicant will demonstrate the following knowledge, skills, and abilities beyond this position’s minimum criteria and qualifications: Experience leading a web services team Proficiency in organizing, managing, and delivering multiple programs, projects, and tasks is not just a requirement for this role but a crucial aspect that directly contributes to our success. Excellent written and verbal communication skills to effectively communicate with a wide range of audiences, from executives to business staff. Ability to assemble, engage, and lead cross-functional teams and balance stakeholder expectations with project realities and industry. Demonstrated resilience, diplomacy, influence, relationship-building, and problem-solving skills in a variety of situations. Both a strategic and a growth mindset. Project management experience, including the skills to initiate, plan, execute, monitor, control, and close projects on time and on budget. Experience working under the standards and review of a Project Management Office is a plus. Project requirements and/or product management experience including the ability to understand and advocate for user needs, manage feature backlogs, monitor the market and conduct competitive analyses, develop vision and strategy, and achieve stakeholder alignment. A comprehensive understanding of digital marketing and communications including content management (such as Drupal), Experience providing open data web services (such as api.bart.gov) for a large community of third-party developers, such as Apple Maps, and conducting developer relations activities including enablement, advocacy, and community management. Understanding of public agency procurement processes, including experience creating contracting plans, achieving stakeholder and vendor alignment, writing Request for Offers/Proposals, conducting bidder communications, evaluating and validating bids, negotiating final offers, writing purchase justifications for executive/board approval, and achieving the conformance of contract terms including legal and insurance requirements. Working knowledge of associated applications, including web application firewall and intrusion prevention, monitoring and analytics (Google Analytics, Firebase, New Relic, Pingdom), code management and version control (GitHub), continuous integration (CircleCI), and project management tools for agile teams (Jira). Preferred Depth of knowledge in the development, integration, and operational management of a Mobility as a Service (MaaS) platform, including mobile apps, reservation and booking, payment processing, travel incentives and rewards, unified authentication and authorization, transit data (e.g., GTFS, GTFS-RT, GBFS and GTFS-Pathways), multimodal trip planner and secure APIs (SOAP and REST). Certified Scrum Master or Project Management Professional (PMP), completion of a certificate program, or certification in process, desired. Selection Process Initial screening of applications will begin in June 2024. This position is represented by American Federation of State, County, and Municipal Employees (AFSCME). Applications will be screened to assure that minimum qualifications are met. Those applicants who meet minimum qualifications will then be referred to the hiring department for the completion of further selection processes. The selection process for this position may include a skills/performance demonstration, a written examination, and/or an individual or panel interview. The successful candidate must have an employment history demonstrating reliability and dependability; provide copies of certificates, diplomas or other documents as required by law, including those establishing his/her right to work in the U. S.; pass a pre-employment medical examination which includes a drug and alcohol screen, and which is specific to the essential job functions and requirements. Pre-employment processing will also include a background check. (Does not apply to current full-time District employees unless specific job requires additional evaluations) The selection process for this position will be in accordance with the applicable collective bargaining agreement. Examples of Duties Supervises Systems Programmers, Database Administrators, SAN Administrators, Application Administrators, Computer Operators, and Job Schedulers. Maintains Data Center (2) environments: air conditioning and UPS; coordinates the selection and installation of new computer equipment and associated power and HVAC equipment. Maintains vendor contracted support, such as: off-site storage, tape back-ups, Disaster Recovery support and testing, and banks and credit unions. Maintains versioning of existing mainframe and client/server software applications; conducts periodic review, analysis and upgrades to database software products; evaluates software and recommends selections. Establishes and administers procedures and controls for equipment operation, response time, scheduling, shift turnover, job documentation, file use and retention, disaster recovery, off-site storage, etc. Evaluates vendor products and services, develops product specifications and bid requests, negotiates prices, and selects vendor contracts. Coordinates and oversees maintenance of the business computers and peripherals. Tracks and reports on various aspects of operations performance. Supervises and participates in the development and implementation of short and long term goals; directs objectives, policies and priorities for assigned programs; recommends and administers policies and procedures. Monitors and evaluates the efficiency and effectiveness of service delivery methods and procedures; recommends, within departmental policy, appropriate service and staffing levels. Plans, directs, coordinates and reviews the work plan for assigned staff; assigns work activities, projects and programs; reviews and evaluates work products, methods and procedures; meet with staff to identify and resolve problems. Identifies needs of hardware for database and application; designs layout of hardware; implements the hardware with team; ensures smooth migration of all serves and databases to new hardware; reviews and approves changes to production business systems applications; evaluates system software and hardware; evaluates installed equipment; monitors status of changes to operating systems and application system programs. Serves as resource to technical staff; provides assistance on technical problems; backs up system security staff. Oversees and participates in the development and administration of the annual budget; participates in the forecast of funds needed for staffing, equipment, materials and supplies; monitors and approves expenditures; implements adjustments. Serves as a liaison for Information Technology with other sections, divisions, departments and outside agencies; helps negotiate and resolve sensitive and controversial issues. Attends and participates in professional group meetings; stays abreast of new trends and innovations in the field of information systems. Minimum Qualifications Education : A Bachelor’s degree in computer science, business administration or a closely related field from an accredited college or university. Experience : Five (5) years of (full-time equivalent) verifiable information systems experience, which must have included at least one (1) year of supervisory and administrative experience. Other Requirements : Must be available for resolution of computer operation problems outside of normal shift hours. Substitution : Additional professional experience as outlined above may be substituted for the education on a year-for-year basis. A Bachelor’s degree is preferred. Knowledge and Skills Knowledge of : Operational characteristics, services, and activities of a comprehensive information systems program. Methods and techniques of information systems project management. Standards and procedures for scheduling and controlling equipment utilization, file use and retention, and protecting data integrity. Current information technology products and services for business systems applications. Business System Application architectures and technical environments. Administrative principles and methods, including goal setting, program development and implementation and employee supervision. Principles and practices of budget preparation and administration. Principles of supervision, training, and performance evaluation. Related Federal, State and local laws, codes and regulations. Skill in : Overseeing and participating in the supervision of a comprehensive information systems program. Planning, organizing, scheduling, and coordinating efficient utilization of equipment and staff. Tracking, analyzing, and resolving complex computer operations problems. Establishing and maintaining effective working relationships with user departments and other departmental personnel and managers. Planning and overseeing maintenance and repair of computers and related equipment. Specifying and managing vendor service and supply contracts. Evaluating and selecting systems hardware and software systems. Selecting, supervising, training and evaluating staff. Participating in the development and administration of section goals, objectives and procedures. Analyzing problems, identifying alternative solutions, projecting consequences of proposed actions and implementing recommendations in support of goals. Preparing and administering large program budgets. Communicating clearly and concisely, both orally and in writing. Exercising sound independent judgment within established guidelines. Interpreting and applying Federal, State and local policies, laws and regulations. Equal Employment Opportunity GroupBox1 The San Francisco Bay Area Rapid Transit District is an equal opportunity employer. Applicants shall not be discriminated against because of race, color, sex, sexual orientation, gender identity, gender expression, age (40 and above), religion, national origin (including language use restrictions), disability (mental and physical, including HIV and AIDS), ancestry, marital status, military status, veteran status, medical condition (cancer/genetic characteristics and information), or any protected category prohibited by local, state or federal laws. The BART Human Resources Department will make reasonable efforts in the examination process to accommodate persons with disabilities or for religious reasons. Please advise the Human Resources Department of any special needs in advance of the examination by emailing at least 5 days before your examination date at employment@bart.gov . Qualified veterans may be eligible to obtain additional veteran's credit in the selection process for this recruitment (effective Jan. 1, 2013). To obtain the credit, veterans must attach to the application a DD214 discharge document or proof of disability and complete/submit the Veteran's Preference Application no later than the closing date of the posting. For more information about this credit please go to the Veteran's Preference Policy and Application link at www.bart.gov/jobs . The San Francisco Bay Area Rapid Transit District (BART) prides itself in offering best in class benefits packages to employees of the District. Currently, the following benefits may be available to employees in this job classification. Highlights Medical Coverage (or $350/month if opted out) Dental Coverage Vision Insurance (Basic and Enhanced Plans Available) Retirement Plan through the CA Public Employees’ Retirement System (CalPERS) 2% @ 55 (Classic Members) 2% @ 62 (PEPRA Members) Reciprocity available for existing members of many other public retirement systems (see BART website and/or CalPERS website for details) Money Purchase Pension Plan (in-lieu of participating in Social Security tax) 6.65% employer contribution up to annual maximum of $1,868.65 Deferred Compensation & Roth 457 Sick Leave Accruals (12 days per year) Vacation Accruals (3-6 weeks based on time worked w/ the District) Holidays: 9 observed holidays and 4 floating holidays Life Insurance w/ ability to obtain additional coverage Accidental Death and Dismemberment (AD&D) Insurance Survivor Benefits through BART Short-Term Disability Insurance Long-Term Disability Insurance Flexible Spending Accounts: Health and Dependent Care Commuter Benefits Free BART Passes for BART employees and eligible family members. Closing Date/Time: 6/30/2024 11:59 PM Pacific
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION Applications are available online beginning Friday, March 29, 2024, through 4:30 pm, Friday, May 24, 2024 (EXTENDED). VACANCY INFORMATION : Current vacancies are Grades I-VII ($2,454.72 - $6,287.12 Bi-Weekly) The SCADA position is in the Water Treatment Division, Long Beach Utilities Department. Please refer to the Desirable Qualifications listed below for more information. Salary Information: Grade I - $2,454.72 - $3,333.52 Bi-Weekly Grade II - $2,713.60 - $3,688.48 Bi-Weekly Grade III - $3,000.40 - $4,082.48 Bi-Weekly Grade IV - $3,319.36 - $4,520.80 Bi-Weekly Grade V - $3,670.72 - $5,000.48 Bi-Weekly Grade VI - $4,065.36 - $5,536.72 Bi-Weekly Grade VII - $4,671.44 - $6,287.12 Bi-Weekly EXAMPLES OF DUTIES Under supervision, performs specialized technical work pertaining to applications programming and analysis, system software/hardware analysis and design, and system administration and support activities; prepares or codes programs from specifications; tests and debugs programs; updates and modifies existing programs from detailed specifications; develops, maintain and/or updates system procedures and documentation; performs hardware and software maintenance on complex installations and data communications equipment; interfaces with end users to plan, define and implement systems modifications; accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs; prepares detailed technical specifications for programmers to follow in program development and modification; provides timely, accurate and effective customer service; recommends options to end users by considering various solutions to business needs; may act in a lead or supervisory capacity; may prepare or evaluate training materials and manuals; and performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet one of the following options: Option A . Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND one year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option B. Associate degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND three years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option C. Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. Opportunities for Substitution of Education or Experience Additional experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form. Degrees must indicate the field of study and transcripts must indicate the field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. Knowledge, Skills, and Abilities: Knowledge of the principles, techniques, and methods used in acquiring, developing, implementing, and/or enhancing computer hardware and software; Ability to work with co-workers and members of the public through effective interpersonal, written, and oral communication skills. Willingness to work occasional nights, weekends, holidays, and/or overtime as required. A valid driver's license is required and a current DMV driving record must be submitted to the hiring department at time of selection interview. DESIRABLE QUALIFICATIONS: Knowledge and experience working with SCADA system software/hardware/communication network. Prior experience in Utility SCADA system or industrial control SCADA systems. Prior experience in IO Servers, SCADA network systems, HMI programing (e.g., Wonderware platforms), historians, PLC programing (e.g., Schneider Unity Pro), process instrumentation, PID loops, industrial protocols, SCADA communication protocols Prior experience troubleshooting failures such as PLC failure, failures in data path from plant floor to historian and HMI reconfiguration. Prior experience in electrical, instrumentation, control, and process design support during construction. Knowledge of the intersection and Integration of IT systems and operational technology systems. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application......................................................Qualifying Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on an eligible list. Applicants receiving Veteran’s Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by Friday, April 12, 2024, will be included in the exam process for Test # 01. If you have not received notification within two weeks of filing, please contact the Civil Service Department at (562) 570-6202. EQUITY AND INCLUSION The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. J.O.B. H674AN-24 LS:BSS-SCADA 03/27/2024 Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: • Medical and Dental Insurance • Life Insurance • Retirement Plan (P.E.R.S.) • Paid Vacation, Personal Holidays and Sick Leave • Deferred Compensation • Credit Union Membership • Free Bus Transportation (Long Beach Transit) • Flexible Spending Accounts • Free Employee Parking • Paid Parental Leave* *Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Closing Date/Time: 5/24/2024 4:30 PM Pacific
Mar 30, 2024
Full Time
DESCRIPTION Applications are available online beginning Friday, March 29, 2024, through 4:30 pm, Friday, May 24, 2024 (EXTENDED). VACANCY INFORMATION : Current vacancies are Grades I-VII ($2,454.72 - $6,287.12 Bi-Weekly) The SCADA position is in the Water Treatment Division, Long Beach Utilities Department. Please refer to the Desirable Qualifications listed below for more information. Salary Information: Grade I - $2,454.72 - $3,333.52 Bi-Weekly Grade II - $2,713.60 - $3,688.48 Bi-Weekly Grade III - $3,000.40 - $4,082.48 Bi-Weekly Grade IV - $3,319.36 - $4,520.80 Bi-Weekly Grade V - $3,670.72 - $5,000.48 Bi-Weekly Grade VI - $4,065.36 - $5,536.72 Bi-Weekly Grade VII - $4,671.44 - $6,287.12 Bi-Weekly EXAMPLES OF DUTIES Under supervision, performs specialized technical work pertaining to applications programming and analysis, system software/hardware analysis and design, and system administration and support activities; prepares or codes programs from specifications; tests and debugs programs; updates and modifies existing programs from detailed specifications; develops, maintain and/or updates system procedures and documentation; performs hardware and software maintenance on complex installations and data communications equipment; interfaces with end users to plan, define and implement systems modifications; accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs; prepares detailed technical specifications for programmers to follow in program development and modification; provides timely, accurate and effective customer service; recommends options to end users by considering various solutions to business needs; may act in a lead or supervisory capacity; may prepare or evaluate training materials and manuals; and performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet one of the following options: Option A . Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND one year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option B. Associate degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND three years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option C. Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. Opportunities for Substitution of Education or Experience Additional experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form. Degrees must indicate the field of study and transcripts must indicate the field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. Knowledge, Skills, and Abilities: Knowledge of the principles, techniques, and methods used in acquiring, developing, implementing, and/or enhancing computer hardware and software; Ability to work with co-workers and members of the public through effective interpersonal, written, and oral communication skills. Willingness to work occasional nights, weekends, holidays, and/or overtime as required. A valid driver's license is required and a current DMV driving record must be submitted to the hiring department at time of selection interview. DESIRABLE QUALIFICATIONS: Knowledge and experience working with SCADA system software/hardware/communication network. Prior experience in Utility SCADA system or industrial control SCADA systems. Prior experience in IO Servers, SCADA network systems, HMI programing (e.g., Wonderware platforms), historians, PLC programing (e.g., Schneider Unity Pro), process instrumentation, PID loops, industrial protocols, SCADA communication protocols Prior experience troubleshooting failures such as PLC failure, failures in data path from plant floor to historian and HMI reconfiguration. Prior experience in electrical, instrumentation, control, and process design support during construction. Knowledge of the intersection and Integration of IT systems and operational technology systems. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application......................................................Qualifying Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on an eligible list. Applicants receiving Veteran’s Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by Friday, April 12, 2024, will be included in the exam process for Test # 01. If you have not received notification within two weeks of filing, please contact the Civil Service Department at (562) 570-6202. EQUITY AND INCLUSION The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. J.O.B. H674AN-24 LS:BSS-SCADA 03/27/2024 Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: • Medical and Dental Insurance • Life Insurance • Retirement Plan (P.E.R.S.) • Paid Vacation, Personal Holidays and Sick Leave • Deferred Compensation • Credit Union Membership • Free Bus Transportation (Long Beach Transit) • Flexible Spending Accounts • Free Employee Parking • Paid Parental Leave* *Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Closing Date/Time: 5/24/2024 4:30 PM Pacific
SMCTD - SAN MATEO COUNTY TRANSIT DISTRICT
San Mateo, CA, United States
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: IT Manager, Infrastructure & Cybersecurity EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Innovation & Technology APPLICATION DEADLINE: Sunday, May 12, 2024 (1st cutoff April 21, 2024) PAY RANGE: $2,591.13 - $3,886.69 weekly ($134,739 - $202,108 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The IT Manager, Infrastructure & Cybersecurity will report to the Director of Infrastructure & Cybersecurity in the Division of Innovation & Technology. The Infrastructure Manager’s role is to plan, organize, and manage staff and overall operations to ensure the stable operation of the organization’s entire IT infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly Enterprise Network Infrastructure, Cloud Infrastructure, Data Center, Server Infrastructure, Data Communications, and Telecommunications systems Cybersecurity and IT Disaster Recovery The Infrastructure Manager will also schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion. The IT Manager will work closely with key departments in the San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA) and other departments to identify, recommend, develop, implement, and support cost-effective Infrastructure & Cybersecurity solutions for the entire district. The incumbent will ensure continuity of end-user computing services for District employees and contractors through planning, technical leadership, and project coordination. EXAMPLES OF ESSENTIAL FUNCTIONS: Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless implementations, servers, databases, and so on. Conduct feasibility studies for various upgrade projects, improvements, and other conversions. Define hardware and software standards in conjunction with owners and stakeholders. Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure. Test server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure. Manage operational costs; conduct near- and long-term financial forecasts for expanded functionality/user base. Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent infrastructure activities. Develop, implement, and manage Service Level Agreements (SLAs), including coordinating discussions with stakeholder management regarding current and anticipated service requirements and alternative approaches. Develop and manage IT policies and procedures related to infrastructure Oversee major Project and IT Service delivery. Plans, coordinates, and monitors all aspects of internal information system-specific projects, which translate business objectives and requirements into workable plans, requirements documents, technical and functional design documents and models. Supervise staff. Hires, mentors and takes appropriate corrective and/or disciplinary action. Participates in selection, coordinates staff training, establishes performance objectives, monitors and evaluates employee performance. Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements. Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and project management. Participate in the development of IT strategies in collaboration with IT chief. Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts. Establish service level agreements with business units. Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for infrastructure projects and associated efforts. Negotiate with vendors, outsourcers, and contractors to secure infrastructure-specific products and services. Assist with the planning and deployment of infrastructure security measures. EXAMPLES OF DUTIES: Plans, directs, and manages enterprise IT infrastructure, and oversees the operations to ensure high availability of mission critical systems, and develops and implements strategic projects. Oversees the work of contractors and consultants in the study, design, development, implementation, and maintenance of the information systems and related projects Develop the staff, systems and processes used to ensure best-of-class IT services in a fast-paced environment. Develop metrics and KPI's to measure success including continuously improve and streamline Infrastructure deployment and maintenance processes. Document systems and related infrastructure Standard Operating Procedures (SOPs) Support audit and regulatory requests as well as maintain documentation to support those requests. Coordinate departmental activities and special projects to ensure quality, cost-effectiveness, and meeting timetables. Manages deliverable estimation process, resource allocation and efficient utilization; negotiates resource conflicts with other project managers or resources managers as appropriate. Create Program/Project Plans with milestone and activity details for all IT projects. Evaluate job performance of staff which also includes the professional development of staff through the identification of on-the-job and other professional development opportunities. Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures to reduce or eliminate accidents. Manage IT related Procurement activities and vendor contracts. Developing and managing a department's information security, business continuity, disaster recovery, and safety programs to mitigate system or other catastrophic failure. Leading technical design decisions by analyzing situations, identifying issues, advising staff, recommending solutions, resolving complex technological problems, and evaluating outcomes. Planning and implementing architecture for an agency′s IT infrastructure. Performs other duties as assigned. SUPERVISION : Works under the general supervision of the Director of Infrastructure & Cybersecurity, who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in computer science/technology or closely related field. At least five (5) years of progressive full-time experience in managing IT & Network Infrastructure/ Data Center / Cloud Services Two (2) years of full-time supervisory experience leading and managing an IT group. PREFERRED QUALIFICATIONS: Experience working with Networks/ Data Center / Firewalls / Public Cloud Experience managing Infrastructure in Azure & Amazon Clouds. Deep technical expertise in architecting & managing enterprise networks. Windows 10 or above, Azure Active Directory, Microsoft Office 365, Microsoft Exchange Online/ Dell / Nutanix / Palo Alto / Azure Exhaustive understanding of Protocols, databases, and Information Technology Infrastructure Library (ITIL) standards Budgeting and forecasting experience in a technology environment is desired, along with vendor management experience. Project management leadership experience. Any other technology certifications a plus. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. on Sunday, May 12, 2024 (1st cutoff April 21, 2024). A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
Mar 30, 2024
Full Time
The San Mateo County Transit District serves nearly 100,000 customers each weekday on its SamTrans buses, Redi-Wheel paratransit vehicles, Caltrain commuter rail cars and shuttles, as well as a robust capital program. The Transit District, which is in the heart of the San Francisco Bay Area, also is the managing agency for the San Mateo County Transportation Authority. Staff enjoys a dynamic organization that fosters personal development and professional advancement of its staff. The Transit District’s core values include integrity, customer focus, respect, quality, teamwork, leadership and accountability. Excellent benefits are provided. TITLE: IT Manager, Infrastructure & Cybersecurity EMPLOYMENT TYPE: Exempt (Full-Time) DIVISION: Innovation & Technology APPLICATION DEADLINE: Sunday, May 12, 2024 (1st cutoff April 21, 2024) PAY RANGE: $2,591.13 - $3,886.69 weekly ($134,739 - $202,108 estimated annual) WORK LOCATION: San Carlos, CA JOB SUMMARY: The IT Manager, Infrastructure & Cybersecurity will report to the Director of Infrastructure & Cybersecurity in the Division of Innovation & Technology. The Infrastructure Manager’s role is to plan, organize, and manage staff and overall operations to ensure the stable operation of the organization’s entire IT infrastructure. This includes developing, maintaining, supporting, and optimizing key functional areas, particularly Enterprise Network Infrastructure, Cloud Infrastructure, Data Center, Server Infrastructure, Data Communications, and Telecommunications systems Cybersecurity and IT Disaster Recovery The Infrastructure Manager will also schedule and direct activities to resolve hardware and software problems in a timely and accurate fashion. The IT Manager will work closely with key departments in the San Mateo County Transit District (SamTrans), the Peninsula Corridor Joint Powers Board (Caltrain), and the San Mateo County Transportation Authority (TA) and other departments to identify, recommend, develop, implement, and support cost-effective Infrastructure & Cybersecurity solutions for the entire district. The incumbent will ensure continuity of end-user computing services for District employees and contractors through planning, technical leadership, and project coordination. EXAMPLES OF ESSENTIAL FUNCTIONS: Manage and set priorities for the design, maintenance, development, and evaluation of all infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless implementations, servers, databases, and so on. Conduct feasibility studies for various upgrade projects, improvements, and other conversions. Define hardware and software standards in conjunction with owners and stakeholders. Test network performance and provide network performance statistics and reports; develop strategies for maintaining network infrastructure. Test server performance and provide network performance statistics and reports; develop strategies for maintaining server infrastructure. Manage operational costs; conduct near- and long-term financial forecasts for expanded functionality/user base. Establish and maintain regular written and in-person communications with the organization’s executives, decision-makers, stakeholders, department heads, and end users regarding pertinent infrastructure activities. Develop, implement, and manage Service Level Agreements (SLAs), including coordinating discussions with stakeholder management regarding current and anticipated service requirements and alternative approaches. Develop and manage IT policies and procedures related to infrastructure Oversee major Project and IT Service delivery. Plans, coordinates, and monitors all aspects of internal information system-specific projects, which translate business objectives and requirements into workable plans, requirements documents, technical and functional design documents and models. Supervise staff. Hires, mentors and takes appropriate corrective and/or disciplinary action. Participates in selection, coordinates staff training, establishes performance objectives, monitors and evaluates employee performance. Design and implement short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements. Develop, implement, and maintain policies, procedures, and associated training plans for infrastructure administration and project management. Participate in the development of IT strategies in collaboration with IT chief. Conduct research and make recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts. Establish service level agreements with business units. Prepare RFPs, bid proposals, contracts, scope of work reports, and other documentation for infrastructure projects and associated efforts. Negotiate with vendors, outsourcers, and contractors to secure infrastructure-specific products and services. Assist with the planning and deployment of infrastructure security measures. EXAMPLES OF DUTIES: Plans, directs, and manages enterprise IT infrastructure, and oversees the operations to ensure high availability of mission critical systems, and develops and implements strategic projects. Oversees the work of contractors and consultants in the study, design, development, implementation, and maintenance of the information systems and related projects Develop the staff, systems and processes used to ensure best-of-class IT services in a fast-paced environment. Develop metrics and KPI's to measure success including continuously improve and streamline Infrastructure deployment and maintenance processes. Document systems and related infrastructure Standard Operating Procedures (SOPs) Support audit and regulatory requests as well as maintain documentation to support those requests. Coordinate departmental activities and special projects to ensure quality, cost-effectiveness, and meeting timetables. Manages deliverable estimation process, resource allocation and efficient utilization; negotiates resource conflicts with other project managers or resources managers as appropriate. Create Program/Project Plans with milestone and activity details for all IT projects. Evaluate job performance of staff which also includes the professional development of staff through the identification of on-the-job and other professional development opportunities. Perform all job duties and responsibilities in a safe manner to protect oneself, fellow employees and the public from injury or harm. Promote safety awareness and follow safety procedures to reduce or eliminate accidents. Manage IT related Procurement activities and vendor contracts. Developing and managing a department's information security, business continuity, disaster recovery, and safety programs to mitigate system or other catastrophic failure. Leading technical design decisions by analyzing situations, identifying issues, advising staff, recommending solutions, resolving complex technological problems, and evaluating outcomes. Planning and implementing architecture for an agency′s IT infrastructure. Performs other duties as assigned. SUPERVISION : Works under the general supervision of the Director of Infrastructure & Cybersecurity, who establishes goals and objectives and evaluates performance. MINIMUM QUALIFICATIONS : Sufficient experience, training and/or education to demonstrate the knowledge and ability to successfully perform the essential functions of the position. In lieu of a degree, work-related experience that demonstrates the skills and experience necessary to perform this role will be accepted. Development of the required knowledge and abilities is typically obtained through but not limited to: Bachelor’s degree in computer science/technology or closely related field. At least five (5) years of progressive full-time experience in managing IT & Network Infrastructure/ Data Center / Cloud Services Two (2) years of full-time supervisory experience leading and managing an IT group. PREFERRED QUALIFICATIONS: Experience working with Networks/ Data Center / Firewalls / Public Cloud Experience managing Infrastructure in Azure & Amazon Clouds. Deep technical expertise in architecting & managing enterprise networks. Windows 10 or above, Azure Active Directory, Microsoft Office 365, Microsoft Exchange Online/ Dell / Nutanix / Palo Alto / Azure Exhaustive understanding of Protocols, databases, and Information Technology Infrastructure Library (ITIL) standards Budgeting and forecasting experience in a technology environment is desired, along with vendor management experience. Project management leadership experience. Any other technology certifications a plus. SELECTION PROCESS MAY INCLUDE: The process will include a panel interview and may include written and skills test assessments or supplemental questions. Only those candidates who are the most qualified will continue in the selection process. Meeting the minimum qualifications does not guarantee an invitation to continue in the process. CURRENT EMPLOYMENT BENEFITS AT SAMTRANS: For additional information on SamTrans benefits, please visit, https://www.samtrans.com/jobs Holidays: Seven (7) paid holidays, plus up to four (4) floating holidays per year Paid Time Off: Up to 26 days per year Cafeteria Plans: Medical, dental, vision care, group life insurance and more Transportation: Free Bus Transportation for employees and qualified dependents Work Location: Select positions are eligible to work remote up to 50% of the time Pension: Social Security and California Public Employees Retirement Systems (CalPERS) Classic Members - 2% @ 60 benefit formula, 3 year average of highest compensation New Members - 2% @ 62 benefit formula, 3 year average of highest compensation HOW TO APPLY: To apply, please visit the https://www.samtrans.com/jobs . Complete an online employment application by 11:59 p.m. on Sunday, May 12, 2024 (1st cutoff April 21, 2024). A resume will not be accepted in lieu of the application. Incomplete applications will not be considered. The Human Resources Department will make reasonable efforts in the recruitment/examination process to accommodate applicants with disabilities upon request. If you have a need for an accommodation, please contact the Human Resources Department at recruitment@samtrans.com . SamTrans celebrates diversity and is committed to creating an inclusive and welcoming workplace environment. We are an Affirmative Action/Equal Opportunity Employer. Minorities, Women, Persons with Disabilities and Veterans are encouraged to apply.
Irvine Ranch Water District, CA
Irvine, California, United States
General Description We are excited to announce that we are accepting applications for the position of Water Operations Manager! The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. The Water Operations Manager, under general administrative direction, is responsible for managing, directing, and safely integrating the planning, operation and maintenance, budgeting, and personnel of the District’s water treatment facilities and distribution infrastructure. This position receives administrative direction from and reports to the Director of Recycling Operations, directs the work of subordinate supervisors and employees assigned to the Water Operations department and is responsible for operations and federal and state regulations regarding the water treatment, production, storage, and water and recycled water distribution. As a management position, this position will also interface and coordinate with other departments and other members of the IRWD Management Team. Irvine Ranch Water District practices shared values that drive the character, culture, and capacity of our organization, and all managers are expected to champion these values. Summary of Duties The following is a non-exclusive list of essential duties and responsibilities. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific duties does not exclude them from the position if the work is similar or related as determined by the incumbent’s supervisor. Manage domestic and recycled water system operators in the operation and maintenance of turnouts, wells, pipelines, valves, pumps, control structures, chlorination stations, treatment plants, hydroelectric power stations and reservoirs. Oversee the operation and management of advanced treatment systems, including but not limited to Reverse Osmosis, Nanofiltration, and Micro Filtration treatment plants. Ability to analyze the District’s treatment facilities and implement operational changes as required to ensure safe and efficient operation. Supervise and oversee the use of the water treatment and distribution system control and monitoring systems. Provide input and direction on the development and administration of system reports, graphics, alarm points, control schemes, etc. Assist in the management of the District’s groundwater pumping and imported water programs. Provide on-going training of operators in the operation of the Supervisory Control and Data Acquisition (SCADA) systems. Plan, organize, analyze, and evaluate domestic and recycle water system operational modes. Plan and implement operational changes to ensure system reliability, acceptable water quality, water conservation and minimize cost of service. Develop annual Potable Water and Recycled Water reservoir management plans to forecast usage, demands, manage reservoir elevation and storage, water supply available, and the purchase of treated and untreated water. Responsible for the implementation and updating of the plan. Prepare various weekly, monthly, and semi-annual reports including reservoir surveillance, water, and energy usage regarding System Operations. Prepare technical and non-technical reports on plant operations, flows, and plant parameters. Prepare and present operational plans and special studies as needed. Oversee and manage the monitoring, tracking, and historicizing of required operational and process data from SCADA and other sources needed to develop regulatory compliance and process performance reporting. This includes but is not limited to the District’s Operational database, Enterprise Asset Management software, and reporting systems (WIMS, Maximo, etc.). Supervise major pipelines, pump station, reservoir and turnout shutdowns and tests. Coordinate major operational changes with the Engineering, Water Recycling, and Customer Service Departments. Safety is a key Value at IRWD, and this position will support and advocate for safe practices. Ensure appropriate safety training for work being performed by assigned staff. Ensure safety meetings (tailgates) are held bi-weekly. Conduct planned visual safety inspections and report findings to the Safety office monthly. All employees are required to notify their supervisor and the Safety Office of any sub-standard working conditions. Train System Operators in procedures and system operations techniques, including adjustment of pressure control structures, handling of chemical systems, maintenance of system monitoring and control equipment and testing and repair of system components. Assist in the development, administration, and enforcement of District policies and procedures as approved by the General Manager and the Board of Directors, including assisting Operations management team in the interpreting of existing and new policies and procedures. Assist in preparation of the District’s bi-annual operating budget for Water Operations. Preparing data for quarterly and annual O&M budget performance reporting. Initiate requests and follow all District procurement policies for purchase of chemicals, supplies, parts, materials, tools, and equipment required to efficiently operate the department. Prepare and present justifications for large purchases of equipment as needed. Review and approve invoices for materials purchased. Ensure an effective communications log regarding plant procedures and maintenance is maintained. Conduct regular department meetings. Participate in regular managerial and supervisory meetings. Participate in the recruitment, selection, counseling, and training of employees. Review and evaluate performance of assigned personnel on a timely basis; recommend salary adjustments, promotions, and disciplinary action for assigned staff. Review and prepare feedback comments on preliminary construction project plans from Technical Services and consulting engineering firms as needed. Attend pre-construction and planning/design meetings for water treatment infrastructure and distribution system facilities. Respond to emergencies and participate in the scheduled emergency standby program as needed. Responsible for all other work-related duties. Qualifications A combination of education and experience equivalent to a bachelor’s degree in one of the following areas: Environmental Science, Chemistry, Water Utility Science, Water Treatment, or a closely related field. Six years of progressively responsible experience in water utility systems operation and management, with four of those six years in a supervisory capacity. Proficiency in the use of Microsoft Office suite (Excel, Word, PowerPoint), Microsoft Access, Microsoft Project, Enterprise Asset Management software (Maximo), and budgeting software is highly desirable. LICENSES/CERTIFICATIONS: Valid Class C California Driver's License required. Valid Grade T4 Water Treatment Operator Certificate issued by the State of California State Water Resources Control Board required. Selected candidate must be able to obtain a valid T5 W ater Treatment Operator Certificate issued by the State of California State Water Resources Control Board within twenty-four (24) months from the date of appointment. Valid Grade D5 Water Distribution Operator Certificate issued by the State of California State Water Resources Control Board preferred. Selected candidate must be able to obtain a valid D5 W ater Distribution Operator Certificate issued by the State of California State Water Resources Control Board within twenty-four (24) months from the date of appointment. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Language Ability and Interpersonal Communication Ability to communicate effectively with all levels of office/field employees and management. Represent District in a professional manner when dealing with outside suppliers and customers. Ability to explain, demonstrate and clarify to others within well established policies, procedures and standards, as well as the ability to follow specific instructions and respond to simple and difficult requests from others. Mathematical Ability Ability to add, subtract, multiply, divide and calculate percentages, fractions and decimals. Judgment and Situational Reasoning Ability Ability to use good personal judgment and discretion in performing all job functions. Must be self-motivated and have excellent oral/written communication skills. Must be organized with the ability to multi-task and make decisions independently. Physical Requirements Will lift 80 pounds on a routine basis. Must be certified annually to wear respiratory equipment. Must be clean shaven such that any facial hair does not interfere with the fit of self-contained breathing apparatus. Environmental Adaptability Noise level may be higher than the typical office environment. Ability to work in an environment which may expose employee to hazardous materials and environment. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment and are eligible to use paid vacation time after 6 months of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes.
Mar 08, 2024
Full Time
General Description We are excited to announce that we are accepting applications for the position of Water Operations Manager! The District Irvine Ranch Water District (IRWD) is a progressive, values-driven agency, with an international reputation for its leading-edge financial management practices, water recycling program, water use efficiency practices, water banking, urban runoff treatment, and energy generation and storage. Established in 1961 as a California Water District under the provisions of the California Water Code, IRWD is an independent special district serving central Orange County. IRWD provides high-quality drinking water, reliable sewage collection and treatment, ground-breaking recycled water programs, and environmentally sound urban runoff treatment to its customers. As an independent, not-for-profit public agency, IRWD is governed by a publicly elected five-member Board of Directors. The Board is responsible for the District's policies and decision-making. Day-to-day operations are supervised by the General Manager. Additional information can be found at the District's website: www.IRWD.com. The Water Operations Manager, under general administrative direction, is responsible for managing, directing, and safely integrating the planning, operation and maintenance, budgeting, and personnel of the District’s water treatment facilities and distribution infrastructure. This position receives administrative direction from and reports to the Director of Recycling Operations, directs the work of subordinate supervisors and employees assigned to the Water Operations department and is responsible for operations and federal and state regulations regarding the water treatment, production, storage, and water and recycled water distribution. As a management position, this position will also interface and coordinate with other departments and other members of the IRWD Management Team. Irvine Ranch Water District practices shared values that drive the character, culture, and capacity of our organization, and all managers are expected to champion these values. Summary of Duties The following is a non-exclusive list of essential duties and responsibilities. The duties listed below are intended only as illustrations of the various types of work that may be performed. The omission of specific duties does not exclude them from the position if the work is similar or related as determined by the incumbent’s supervisor. Manage domestic and recycled water system operators in the operation and maintenance of turnouts, wells, pipelines, valves, pumps, control structures, chlorination stations, treatment plants, hydroelectric power stations and reservoirs. Oversee the operation and management of advanced treatment systems, including but not limited to Reverse Osmosis, Nanofiltration, and Micro Filtration treatment plants. Ability to analyze the District’s treatment facilities and implement operational changes as required to ensure safe and efficient operation. Supervise and oversee the use of the water treatment and distribution system control and monitoring systems. Provide input and direction on the development and administration of system reports, graphics, alarm points, control schemes, etc. Assist in the management of the District’s groundwater pumping and imported water programs. Provide on-going training of operators in the operation of the Supervisory Control and Data Acquisition (SCADA) systems. Plan, organize, analyze, and evaluate domestic and recycle water system operational modes. Plan and implement operational changes to ensure system reliability, acceptable water quality, water conservation and minimize cost of service. Develop annual Potable Water and Recycled Water reservoir management plans to forecast usage, demands, manage reservoir elevation and storage, water supply available, and the purchase of treated and untreated water. Responsible for the implementation and updating of the plan. Prepare various weekly, monthly, and semi-annual reports including reservoir surveillance, water, and energy usage regarding System Operations. Prepare technical and non-technical reports on plant operations, flows, and plant parameters. Prepare and present operational plans and special studies as needed. Oversee and manage the monitoring, tracking, and historicizing of required operational and process data from SCADA and other sources needed to develop regulatory compliance and process performance reporting. This includes but is not limited to the District’s Operational database, Enterprise Asset Management software, and reporting systems (WIMS, Maximo, etc.). Supervise major pipelines, pump station, reservoir and turnout shutdowns and tests. Coordinate major operational changes with the Engineering, Water Recycling, and Customer Service Departments. Safety is a key Value at IRWD, and this position will support and advocate for safe practices. Ensure appropriate safety training for work being performed by assigned staff. Ensure safety meetings (tailgates) are held bi-weekly. Conduct planned visual safety inspections and report findings to the Safety office monthly. All employees are required to notify their supervisor and the Safety Office of any sub-standard working conditions. Train System Operators in procedures and system operations techniques, including adjustment of pressure control structures, handling of chemical systems, maintenance of system monitoring and control equipment and testing and repair of system components. Assist in the development, administration, and enforcement of District policies and procedures as approved by the General Manager and the Board of Directors, including assisting Operations management team in the interpreting of existing and new policies and procedures. Assist in preparation of the District’s bi-annual operating budget for Water Operations. Preparing data for quarterly and annual O&M budget performance reporting. Initiate requests and follow all District procurement policies for purchase of chemicals, supplies, parts, materials, tools, and equipment required to efficiently operate the department. Prepare and present justifications for large purchases of equipment as needed. Review and approve invoices for materials purchased. Ensure an effective communications log regarding plant procedures and maintenance is maintained. Conduct regular department meetings. Participate in regular managerial and supervisory meetings. Participate in the recruitment, selection, counseling, and training of employees. Review and evaluate performance of assigned personnel on a timely basis; recommend salary adjustments, promotions, and disciplinary action for assigned staff. Review and prepare feedback comments on preliminary construction project plans from Technical Services and consulting engineering firms as needed. Attend pre-construction and planning/design meetings for water treatment infrastructure and distribution system facilities. Respond to emergencies and participate in the scheduled emergency standby program as needed. Responsible for all other work-related duties. Qualifications A combination of education and experience equivalent to a bachelor’s degree in one of the following areas: Environmental Science, Chemistry, Water Utility Science, Water Treatment, or a closely related field. Six years of progressively responsible experience in water utility systems operation and management, with four of those six years in a supervisory capacity. Proficiency in the use of Microsoft Office suite (Excel, Word, PowerPoint), Microsoft Access, Microsoft Project, Enterprise Asset Management software (Maximo), and budgeting software is highly desirable. LICENSES/CERTIFICATIONS: Valid Class C California Driver's License required. Valid Grade T4 Water Treatment Operator Certificate issued by the State of California State Water Resources Control Board required. Selected candidate must be able to obtain a valid T5 W ater Treatment Operator Certificate issued by the State of California State Water Resources Control Board within twenty-four (24) months from the date of appointment. Valid Grade D5 Water Distribution Operator Certificate issued by the State of California State Water Resources Control Board preferred. Selected candidate must be able to obtain a valid D5 W ater Distribution Operator Certificate issued by the State of California State Water Resources Control Board within twenty-four (24) months from the date of appointment. Additional Information IRWD Corporate Values Irvine Ranch Water District believes that its values drive the character, culture, and capacity of our organization. IRWD was built on values, and we weave them into the fabric of everything we do. Values are the ingredients in our recipe for both institutional and individual success. They are a code of conduct to promote positive outcomes for others and ourselves. They are more than words on a wall or a website. We live by them every day. We pledge to keep them relevant in an ever-changing world. IRWD's employees enjoy working in a safe, supportive, and nurturing environment where they form strong bonds with fellow employees. To ensure effective communication and promote a collaborative team environment, employees report to work each day in the office or in the field, depending on their positions. The physical and mental demands described below are representative of those that must be met by employees to successfully perform the essential functions of this class. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Language Ability and Interpersonal Communication Ability to communicate effectively with all levels of office/field employees and management. Represent District in a professional manner when dealing with outside suppliers and customers. Ability to explain, demonstrate and clarify to others within well established policies, procedures and standards, as well as the ability to follow specific instructions and respond to simple and difficult requests from others. Mathematical Ability Ability to add, subtract, multiply, divide and calculate percentages, fractions and decimals. Judgment and Situational Reasoning Ability Ability to use good personal judgment and discretion in performing all job functions. Must be self-motivated and have excellent oral/written communication skills. Must be organized with the ability to multi-task and make decisions independently. Physical Requirements Will lift 80 pounds on a routine basis. Must be certified annually to wear respiratory equipment. Must be clean shaven such that any facial hair does not interfere with the fit of self-contained breathing apparatus. Environmental Adaptability Noise level may be higher than the typical office environment. Ability to work in an environment which may expose employee to hazardous materials and environment. IRWD offers a comprehensive benefits package for eligible employees and their eligible dependents. These benefits include the following: retirement benefits; medical, dental, vision, and life insurance; anda variety of other benefits. Benefits may vary based on employment status. This benefits overview is intended to be a summary, is not intended to be all-inclusive,and may not be applicable to all employees. Retirement Employees hired on or after January 1, 2013: The District, in compliance with the California Public Employees' Pension Reform Act of 2012 (PEPRA), implemented a third tier for new employees hired on or after January 1, 2013. New employees hired on or after January 1, 2013 who have not been in PERS membership or in membership with a reciprocal retirement system within 6 months of hire date will receive benefits under the California Public Employees Retirement System at a 2 percent at age 62 formula. This formula gradually increases to a maximum benefits of 2.5 percent at age 67. Final compensation calculations will be based on the highest three-year average of regular recurring pay. The District pays the employer's share of these costs. The employee share of the pension cost of 7.50% is paid in full by the employees hired under this formula. Employees hired on or after September 29, 2012 or "Classic" PERS members hired on or after January 1, 2013: On September 24, 2012, the IRWD Board of Directors approved the addition of a second tier to the CalPERS retirement benefits. New employees hired on or after September 29th through December 31, 2012, and employees hired on or after January 1, 2013 who have been in PERS membership or in membership with a reciprocal retirement system, will receive benefits under the California Public Employees Retirement System at 2 percent at age 60 formula. This formula gradually increases to a maximum benefit of 2.418% at age 63. The District pays the employer share of these costs and the employee share of the pension cost of 7% is paid in full by the employees hired under this formula. Final retirement compensation calculations are based on the highest three-year average of regular, recurring pay. IRWDdoes not participate or pay into Social Security except for the Medicare portion. Medical Insurance IRWD contracts with CalPERS for medical insurance coverage. Employees may elect coverage from a variety of PPO and HMO plans. The employee and District contribution for health insurance varies by plan.Coverage is effective the first day of the month following the date of hire. Dental Insurance IRWD contracts with Delta Dental for dental coverage.IRWD pays 100% of the premium for dental coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Vision Insurance IRWD contracts with the EyeMed for vision coverage. IRWD pays 100% of the premium for vision coverage for eligible employees and their eligible dependents. Coverage is effective the first day of the month following the date of hire. Life Insurance Elgible employees are provided with life insurance coverage equal to three or four times their annual salary, depending on their level of compensation. Eligible dependents are also covered for a flat benefit amount. Coverage is effective the first day of the month following the date of hire. Deferred Compensation Participation in adeferred compensation plan is available through Empower Retirement. Enrollment is voluntary and contributions are employee-paid and subject to IRS limits. The District matches employee contributions up to 3% of base pay after 1 year of employment. Paid Vacation Eligible employees begin accruing vacation benefits at the rate of 80 hours per year for the first 5 years of employment and are eligible to use paid vacation time after 6 months of employment. Employees accrue 120 hours per year after 5 years of employment and 160 hours per year after 10 years of employment. Paid Holidays The District offers 11 scheduled paid holidaysplus one personal holiday per year. Sick Leave Eligible employees accrue 96 hours of sick leave annually. Flexible Spending Accounts Eligible employees may elect to participate in the District's Flex Advantage program. This program allows employees to deposit pre-tax dollars into special accounts to be used for a variety of purposes, including paying for qualified miscellaneous health care expenses and dependent care expenses. IRWD contracts with a third party administer to process payments from employee accounts using claim forms or a Flex Spending debit card. Educational Assistance The District will share in the pre-approved educational costs of tuition and books for employees who wish to attend college or take certification classes.
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Marketing and Communications Specialist (Substitute) Job Category: NBU Job Opening Date: January 29, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under general supervision by an appropriate level manager or administrator, performs a variety of activities designed to promote the college and its academic programs, student services, art performances, events, and the accomplishments of faculty, students, and staff. Contributes to the operations of the marketing and communications department and provides highly complex staff assistance in the development of marketing and communications strategies and materials for the college, district, and community at large. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Develop and implement marketing and communications activities and functions including publicity, advertising, and promotional plans and strategies. Participate in developing and evaluating communications and marketing goals, objectives, policies, and procedures; implement resulting policies and procedures. Write, layout, edit and/or coordinate content and the publication of a variety of newsletters, press releases, publications, feature articles, and campus-wide announcements; coordinate information released to the press and broadcast media. Write and place content on college website(s) and social media platforms. Develop and coordinate, with administrative and academic staff, the distribution of a variety of college publications and promotional literature, including flyers, brochures, ads, calendars, and other marketing materials; provide advice and assistance regarding publications and materials development. Write and layout content for ads on college electronic marquees; send information to be displayed to appropriate administrator; ensure information is displayed correctly. Perform a variety of duties related to promoting programs and events on the college website including writing, laying out, and programming ads on college website; meet with college web designer and coordinate the placement of content and images to college website. Coordinate with television staff the shooting of video footage as necessary; ensure information is displayed correctly. Schedule interviews between performing artists and members of the press; conduct interviews with guests, as necessary. Promote college news and events, including performing and visual arts events and programs, respond to media questions. Respond to questions and inquiries from members of the general public, the media, and outside institutions and organizations; provide information within area of responsibility; resolve complaints in an efficient and timely manner. Participate in events designed to promote the college. Take photos at events and as needed for marketing and communications projects. Coordinate with contract photographers, faculty, and staff to schedule photo shoots, secure photos and disseminate to colleagues and the media as appropriate. Use email marketing and mass notification platforms to send campus-wide messages, assist in creating and maintaining a variety of databases; review and update faculty, staff, and student bios; archive information as appropriate. Serve as staff on appropriate committees and attend and participate in meetings, workshops, and conferences; provide information within area of responsibility; maintain awareness of new trends and developments in the field of marketing and communications; incorporate new developments as appropriate. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Principles and practices of communications, marketing, and media relations. Journalistic writing and reporting techniques. Principles and procedures of production journalism. Principles and practices of public information program development and implementation. Principles, practices, and techniques of distributing information for mass media communications. Principles of copy writing, layout and design, and web content management. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Create and maintain online databases. Internet operations including basic web site maintenance. Current office practices, procedures, methods, and computer equipment, software, and applications related to the work, including word processing, desktop publishing, spreadsheets, and databases. Principles and practices used to establish and maintain files and information retrieval systems; basic principles and procedures of business letter writing and report preparation. Work organization principles and practices. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Techniques for providing a high level of customer service including methods and techniques of proper telephone etiquette. Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Pertinent federal, state, and local laws, codes, and regulations; confidentiality requirements when dealing with personal and sensitive information; legal requirements related to area of assignment. Goals and objectives of the assigned project or program area. Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. Operational characteristics, services, and activities of the functions, and operations of the assigned project or program area. Philosophy, goals, and objectives of the assigned area; activities, operations, rules, regulations, requirements, and restrictions related to area of assignment; terminology, techniques, equipment, materials, principles, theories, practices, and procedures related to the assigned area. District and College organization, operations, policies, and objectives. Principles and practices of providing training and guidance to temporary staff and student workers. Ability to: Assist in developing, implementing, and evaluating communications and marketing goals, objectives, policies, and procedures. Develop and write accurate and effective news releases, articles, and announcements. Develop, write, and coordinate the production of publications and promotional materials in an effective and appropriate manner. Operate a digital camera & manipulate digital images. Interpret and apply college policies and procedures. Identify and market one or more aspects of an event. Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, press, or other agencies on issues in area of responsibility. Communicate clearly and concisely, both orally and in writing in English; use correct, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and ef Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information in person or on the telephone to students, staff, or the public; provide excellent customer service. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Travel to off-site events, or work evenings/weekends as required. Operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Work with and exhibit sensitivity to and understanding of varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially and collaboratively; work independently in the absence of supervision. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Provide training and work direction to assigned temporary and student staff. Effectively utilize computer applications and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Report to work on a regular and consistent basis, as scheduled, to assigned job. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in journalism, communications, public relations, or a related field. Experience: Two years of increasingly responsible experience in a combination of communications, marketing, journalism, or public relations experience. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $34.34/hr Up to 25 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
Mar 07, 2024
Part Time
Title: Marketing and Communications Specialist (Substitute) Job Category: NBU Job Opening Date: January 29, 2024 Job Closing Date: June 30, 2024 Locations: Saddleback College Department: Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Type: Hourly Hours Per Week: 0 Job Description: Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under general supervision by an appropriate level manager or administrator, performs a variety of activities designed to promote the college and its academic programs, student services, art performances, events, and the accomplishments of faculty, students, and staff. Contributes to the operations of the marketing and communications department and provides highly complex staff assistance in the development of marketing and communications strategies and materials for the college, district, and community at large. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all of the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Develop and implement marketing and communications activities and functions including publicity, advertising, and promotional plans and strategies. Participate in developing and evaluating communications and marketing goals, objectives, policies, and procedures; implement resulting policies and procedures. Write, layout, edit and/or coordinate content and the publication of a variety of newsletters, press releases, publications, feature articles, and campus-wide announcements; coordinate information released to the press and broadcast media. Write and place content on college website(s) and social media platforms. Develop and coordinate, with administrative and academic staff, the distribution of a variety of college publications and promotional literature, including flyers, brochures, ads, calendars, and other marketing materials; provide advice and assistance regarding publications and materials development. Write and layout content for ads on college electronic marquees; send information to be displayed to appropriate administrator; ensure information is displayed correctly. Perform a variety of duties related to promoting programs and events on the college website including writing, laying out, and programming ads on college website; meet with college web designer and coordinate the placement of content and images to college website. Coordinate with television staff the shooting of video footage as necessary; ensure information is displayed correctly. Schedule interviews between performing artists and members of the press; conduct interviews with guests, as necessary. Promote college news and events, including performing and visual arts events and programs, respond to media questions. Respond to questions and inquiries from members of the general public, the media, and outside institutions and organizations; provide information within area of responsibility; resolve complaints in an efficient and timely manner. Participate in events designed to promote the college. Take photos at events and as needed for marketing and communications projects. Coordinate with contract photographers, faculty, and staff to schedule photo shoots, secure photos and disseminate to colleagues and the media as appropriate. Use email marketing and mass notification platforms to send campus-wide messages, assist in creating and maintaining a variety of databases; review and update faculty, staff, and student bios; archive information as appropriate. Serve as staff on appropriate committees and attend and participate in meetings, workshops, and conferences; provide information within area of responsibility; maintain awareness of new trends and developments in the field of marketing and communications; incorporate new developments as appropriate. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time in order to successfully perform the assigned duties. Knowledge of: Principles and practices of communications, marketing, and media relations. Journalistic writing and reporting techniques. Principles and procedures of production journalism. Principles and practices of public information program development and implementation. Principles, practices, and techniques of distributing information for mass media communications. Principles of copy writing, layout and design, and web content management. Office procedures, methods, and equipment including computers and applicable software applications such as word processing, spreadsheets, and databases. Create and maintain online databases. Internet operations including basic web site maintenance. Current office practices, procedures, methods, and computer equipment, software, and applications related to the work, including word processing, desktop publishing, spreadsheets, and databases. Principles and practices used to establish and maintain files and information retrieval systems; basic principles and procedures of business letter writing and report preparation. Work organization principles and practices. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds of community college students. Techniques for providing a high level of customer service including methods and techniques of proper telephone etiquette. Interpersonal skills using tact, patience, and courtesy. Techniques to facilitate effective interaction with people on an individual or group basis. Pertinent federal, state, and local laws, codes, and regulations; confidentiality requirements when dealing with personal and sensitive information; legal requirements related to area of assignment. Goals and objectives of the assigned project or program area. Methods and techniques used in the performance of duties and responsibilities specific to the area of assignment. Operational characteristics, services, and activities of the functions, and operations of the assigned project or program area. Philosophy, goals, and objectives of the assigned area; activities, operations, rules, regulations, requirements, and restrictions related to area of assignment; terminology, techniques, equipment, materials, principles, theories, practices, and procedures related to the assigned area. District and College organization, operations, policies, and objectives. Principles and practices of providing training and guidance to temporary staff and student workers. Ability to: Assist in developing, implementing, and evaluating communications and marketing goals, objectives, policies, and procedures. Develop and write accurate and effective news releases, articles, and announcements. Develop, write, and coordinate the production of publications and promotional materials in an effective and appropriate manner. Operate a digital camera & manipulate digital images. Interpret and apply college policies and procedures. Identify and market one or more aspects of an event. Respond tactfully, clearly, concisely, and appropriately to inquiries from the public, press, or other agencies on issues in area of responsibility. Communicate clearly and concisely, both orally and in writing in English; use correct, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and ef Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; effectively present information in person or on the telephone to students, staff, or the public; provide excellent customer service. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Travel to off-site events, or work evenings/weekends as required. Operate office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Work with and exhibit sensitivity to and understanding of varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially and collaboratively; work independently in the absence of supervision. Exercise good judgment, discretion, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Provide training and work direction to assigned temporary and student staff. Effectively utilize computer applications and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Report to work on a regular and consistent basis, as scheduled, to assigned job. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: Equivalent to a Bachelor's degree from an accredited college or university with major course work in journalism, communications, public relations, or a related field. Experience: Two years of increasingly responsible experience in a combination of communications, marketing, journalism, or public relations experience. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction. Additional Information: $34.34/hr Up to 25 hours per week Schedule TBD On-site only This position is a short-term, temporary, hourly, Non-Bargaining Unit (NBU) assignment, not to exceed 160 days per fiscal year (July 1-June 30). The assignment is on an as needed basis, and may be shortened or extended at any time, due to departmental needs, with little to no notice. This recruitment will remain open until filled or withdrawn. Once you have submitted an application electronically, the current status of your application will be available to view at any time upon signing in under your personal username and password. Please do not call the Human Resources Office regarding the status of your application. Employment with the South Orange County Community College District is contingent upon successful completion of the Human Resources pre-employment ("onboarding") process. The Human Resources onboarding process may include, but is not limited to, successful completion of Live Scan fingerprinting (approx.. $70), I-9 completion, background checks, reference checks, TB testing, as well as completion of the online onboarding process. Failure to successfully complete any portion of the onboarding process will invalidate any conditional job offer received. Falsification of, or omission on, any SOCCCD pre-employment information may result in withdrawal of any conditional job offer or termination of employment. Short term, non-bargaining unit (NBU) positions may only be used on an intermittent/seasonal basis. Ed. Code sect. 88003 states "Short-term employee means any person who is employed to perform a service for the district, upon the completion of which, the service required or similar services will not be extended or needed on a continuing basis." The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. Documentation according to USCIS I-9 guidelines (i.e. ID card and Social Security card) must be presented at the time of hire. Per IRS regulations, a Social Security card must be presented at the time of hire. Inclusion, Diversity, and Equity: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. Disability Accommodations: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . NBU at-will employment: After successful completion of the onboarding requirements, an individual may be employed by the South Orange County Community College District as a short-term, temporary NBU employee. Employment will be on an "if and as needed" basis, as determined by the District. NBU employment is at-will, and either party may terminate this working relationship at any time. Neither party shall be required to provide any reason for the separation. NBU employees shall not have reemployment rights or recourse to petition to be reinstated. Worksite: NBU employees are limited to working in a single position in one department/site Work schedules: Department/Division managers, administrators, and/or supervisors shall determine the work schedule of NBU employees to include the number of days and hours worked per week and the start and stop times. 160-day restriction: NBU employees will not work more than 160 days (in any combination of NBU positions) no matter how many hours per day they work. Payroll reporting period: The payroll reporting period is from the 15th of the first month to the 14th of the next month. NBU employees are paid on the 10th of the following month. Ex: Pay Period 01/15/23 through 02/14/23 will be paid on March 10th. California Sick leave : NBU employees are eligible for California Sick leave per AB1522. Information regarding AB1522 is provided to all NBU new hires during the onboarding process. Retirement information: NBU employees may not work more than 960 hours from July 1st-June 30th. NBU employees who work more than 1000 hours per fiscal year are required to contribute to the California Public Employees' Retirement System (CalPERS), through payroll deduction of about 7-9%. The District does not intend to employ NBU employees for more than 1,000 hours during any fiscal year. Sexual Harassment/Discrimination: The District is committed to providing an environment that respects the dignity of individuals and groups; is free of sexual harassment, exploitation, intimidation, violence, and other unlawful discrimination, preferential treatment, and harassment, including that which is based on any legally protected characteristic. Equal Employment Opportunity: It is the intent of the Board to establish and maintain within the District and all of its programs and activities a policy of equal opportunity in employment for all persons, and to prohibit discrimination, preferential treatment, or harassment based on sex, age, gender identity, gender expression, race, color, ethnic group identification, national origin, ancestry, religion, mental or physical disability, medical condition, genetic information, pregnancy, marital status or sexual orientation or because an individual is perceived as having one or more of the above characteristics. Confidentiality: Confidentiality of student and staff information is protected under federal law. Any information regarding students or staff that might be accessed in the course of a work assignment through a computer, student file, or other documentation, is to be used strictly to perform my job duties and may only be shared with those who are authorized to have such information. Mandated reporter: Child Abuse and Neglect Reporting: The South Orange County Community College District recognizes the responsibility of its staff to report to the appropriate agency when there is a reasonable suspicion that an abuse or neglect of a child may have occurred. Elder and Dependent Adult Abuse Reporting: It is the policy of the South Orange County Community College District to treat reports of violence against elderly persons or dependent adults as high priority criminal activity that is to be fully investigated regardless of the relationship between the victim and the suspect(s). Campus Crime and Safety Awareness : Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in Human Resources upon request. Drug-Free Environment: The District shall be free from all unlawful possession, use, or distribution of illicit drugs and alcohol by students and employees. The unlawful manufacture, distribution, dispensing, possession, or use of a controlled substance is prohibited in all facilities under the control and use of the District. Any student or employee who violates this policy will be subject to disciplinary action, consistent with local, state, or federal law, which may include the referral to an appropriate rehabilitation program, suspension, demotion, expulsion, or dismissal. Smoke Free District: It is the intent of the South Orange County Community College District to maintain an educational and workplace environment that is conductive to the health and safety of our students and employees. Realizing the health hazards posed by smoking and by second-hand smoke, it is policy of the South Orange County Community College District to maintain a smoke free environment for all district sites. SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. DISABILITY ACCOMMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources (DHR) at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu . CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources (DHR) office upon request. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY: The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must make sure that you have completed your application for a posting by 11:59 p.m. , Pacific Time, on the posting's Job Close Date, along with any required documents , in order to be considered for the position.
SOUTH ORANGE COUNTY COMMUNITY COLLEGE DISTRICT (SOCCC)
Mission Viejo, California, United States
Title: Student Services Systems Specialist Job Category: CSEA Job Opening Date: April 23, 2024 Job Closing Date: May 14, 2024 Location: Saddleback College Work Location: Mission Viejo, CA Department: Admissions and Records Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: Monday - Thursday 9:00 am - 6:00 pm and Friday 8:00 am - 5:00 pm Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Starting salary at $5,526 to $6,102 per month Required Documents: Required: Resume. Optional: Cover Letter Job Description: C.S.E.A. Classified Bargaining Unit Salary Range 126 Application materials must be received by 11:59 pm 05/13/2024 Required Document: Resume. Applications missing the required document will not be considered. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under direction from assigned supervisor or manager, performs technical support duties pertaining to the development and utilization of the Enterprise Resource Program (ERP) and Student Information (SIS) systems that serve Student Services functions. Serves as an advanced module user and the primary liaison with Information Technology and vendors to implement new systems and to resolve issues. DISTINGUISHING CHARACTERISTICS This is a journey-level classification that provides system application, testing, and reporting activities. Incumbents exercise discretion and independent judgment in performing the full range of assignments. Successful performance of the work requires knowledge of database applications and basic knowledge of the District's information systems infrastructure. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Serves as the departmental ERP/SIS technical specialist; assists with planning, and implementing technology and automated processes that support departmental programs delivery, compliance, enrollment, and student success; acts as the primary contact person for departmental staff for technical assistance with computerized systems, including testing, training, troubleshooting, and problem resolution; may input and/or modify data in restricted access areas of the module(s). Performs activities related to data updates and ERP/SIS system rollouts, upgrades, and workflows; reviews ERP/SIS documentation in preparation for rollouts and upgrades; participates with end users and IT in implementing and testing ERP/SIS rollouts, upgrades, and workflows; creates end-user documentation including training materials and job aids; provides training on systems processes and procedures; may update departmental web page content. Participates in the development and implementation of new programs, policies, procedures, methods, and business processes; collects data and recommends processes to improve services. In conjunction with IT staff, tests system patches and modifications; reports tests results; liaisons with IT staff and vendors as needed to correct issues; documents data and system issues and resolutions and maintains related records. Provides recommendations for data security and monitors for fraud; reviews error lists and makes data corrections. Conducts activities associated with the annual system set-up; maintains processes for data importing, data integrity, and application management. Ensures successful storage and retrieval of data; monitors and maintains data integrity of tables, fields, reports, and related systems; tests applications to ensure accuracy of data; works with College/District IT to correct data issues. Develops and performs SQL queries and commands to extract data; utilizes applications to import/export data; maintains proper data backup and storage procedures. Develops and runs system reports and documents for a variety of departmental needs, activities, and reporting requirements; works with IT staff to develop and maintain reports based on department needs; reviews data/reports for accuracy; creates and maintains databases; assists with audits. Serves as a technical resource regarding the assigned system module(s); assists staff who have access to module information with technical system questions or problems. May prepare work orders of a technical nature as necessary; updates records of equipment usage and location; may participate in the ordering, inventorying, and maintaining of supplies and equipment. May perform specialized technical administrative duties pertaining to the business operations of the assigned department; attends and participates in a variety of meetings, trainings, workshops, committees, events, and conferences; maintains compliance with mandatory trainings and certifications as directed by supervisor; maintains current knowledge and stays up to date on requirements and changes related to area of assignment. Provides functional and technical work direction to lower-level staff, temporary employees, and student workers; participates in the selection of new staff; trains new and existing staff as assigned; prioritizes and coordinates work assignments; monitors and reviews activities to ensure that work is completed in a timely and accurate manner. Operates a variety of office equipment and machines; learns to use new technology as necessary to perform duties. Establishes and maintains cooperative working relationships with students, staff, and faculty, as well as various outside groups to ensure efficient, effective, and correct implementation of departmental objectives. Maintains departmental area(s) in a safe, clean, and orderly environment; assures compliance with established safety procedures and regulations; refers unresolved problems to supervisor. Prepares, completes, and maintains a variety of correspondence, records, documents, forms, and reports; disseminates information as appropriate; verifies and reviews documents and reports for completeness, accuracy, and conformance with established regulations and procedures; independently responds to various inquiries and correspondence. Abides by all confidentiality practices required by District, College, state, and federal policies, laws, rules, and regulations. May perform the duties of lower-level departmental classifications, as needed. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time to successfully perform the assigned duties. Knowledge of: Principles, practices, and technologies of operating systems. Principles and practices used in business processes and ERP/SIS systems associated with student services programs. Principles of database design and data management and reporting. Data systems concepts and structures. Data management, data extraction, and relational databases. Various software packages, databases, and applications used in a Student Services Office. Principles and practices of research, data collection, and report preparation. Philosophy, operational characteristics, services, activities, goals, and objectives of the assigned area; eligibility requirements; specialized functions, activities, operations, rules, regulations, requirements, and restrictions related to the assigned area; terminology, techniques, equipment, materials, principles, theories, practices, and procedures related to the assigned area. Work organization and current office practices, procedures, terminology, methods, and equipment, including computer hardware and peripherals, devices, and applications; principles and procedures of business letter writing. Principles and techniques used in providing a high level of customer service. Techniques to facilitate effective interaction with people on an individual or group basis; interpersonal skills using tact, patience, and courtesy. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary; public speaking and presentation skills. Pertinent Federal, State, and local codes, laws, and regulations; including FERPA; confidentiality requirements when dealing with personal and sensitive student information. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds; institutional and community resources available to assist a diverse student population; needs of students with disabilities or requiring special services. Principles, practices, requirements, and procedures of data and records management. Occupational hazards, health, and standard safety policies and procedures. Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. District and College organization, services, programs, operations, policies, and objectives. Ability to: Review and implement software packages and database applications related to departmental objectives. Perform technical tasks within defined deadlines. Apply critical thinking skills. Communicate with others to identify and translate information needs into system requirements. Assist end users on a wide variety of system issues and make and implement sound recommendations. Develop procedural documentation and train end users. Conduct research and present technical information and data in an effective manner; design, create, and run reports. Validate systems functionality. Perform the duties of lower-level classifications within the assigned department, as necessary. Research regulatory information and resolve questions. Perform arithmetic calculations and reconcile data; perform statistical computations. Access, enter, import, and export data into a variety of applications and software. Develop and implement data queries. Read, understand, and apply information from technical materials. Impart technical and detailed information to non-technical individuals or groups. Demonstrate sound judgment and interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; respond appropriately to requests and inquiries; effectively present information in person, electronically, or on the telephone to students, staff, or the public; provide excellent customer service. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively; conduct presentations, as necessary. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Exercise good judgment, discretion, tact, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Operate and troubleshoot office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, interpret, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Assess situations, analyze problems, identify alternative solutions, project consequences of proposed actions, and adopt effective courses of action. Maintain the cleanliness, sanitation, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Effectively utilize technology and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Maintain an adequate inventory of materials and equipment. Provide training, functional and technical work direction, and guidance to assigned staff and student workers. Assist others in locating appropriate resources; provide assistance to others in matters related to assigned area. Participate in trainings, conferences, and meetings on-site and off-site as required. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work evening/weekend shifts as required. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: An Associate's degree from an accredited institution. Bachelor's Degree in business, information systems, or related field preferred. Experience: Three years of experience working in a Student Services office (preferably within the assigned department) within a higher education environment that includes performing specialized technical work and advanced use of a data management system. OR Two years of increasingly responsible application systems experience including the use and troubleshooting of ERP applications and supporting data reporting functions, preferably in a higher education student services environment. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
Apr 24, 2024
Full Time
Title: Student Services Systems Specialist Job Category: CSEA Job Opening Date: April 23, 2024 Job Closing Date: May 14, 2024 Location: Saddleback College Work Location: Mission Viejo, CA Department: Admissions and Records Pay Grade, for more information click on this link: https://www.socccd.edu/departments/human-resources/contracts-and-salary-schedules Pay Rate Type: Monthly Work Days: Monday - Friday Work Hours: Monday - Thursday 9:00 am - 6:00 pm and Friday 8:00 am - 5:00 pm Hours Per Week: 40 Percentage of Employment: 100% Months of Employment: 12 Salary: Starting salary at $5,526 to $6,102 per month Required Documents: Required: Resume. Optional: Cover Letter Job Description: C.S.E.A. Classified Bargaining Unit Salary Range 126 Application materials must be received by 11:59 pm 05/13/2024 Required Document: Resume. Applications missing the required document will not be considered. Class specifications are intended to present a descriptive list of the range of duties performed by employees in the class. Specifications are not intended to reflect all duties performed within the job. SUMMARY DESCRIPTION Under direction from assigned supervisor or manager, performs technical support duties pertaining to the development and utilization of the Enterprise Resource Program (ERP) and Student Information (SIS) systems that serve Student Services functions. Serves as an advanced module user and the primary liaison with Information Technology and vendors to implement new systems and to resolve issues. DISTINGUISHING CHARACTERISTICS This is a journey-level classification that provides system application, testing, and reporting activities. Incumbents exercise discretion and independent judgment in performing the full range of assignments. Successful performance of the work requires knowledge of database applications and basic knowledge of the District's information systems infrastructure. REPRESENTATIVE DUTIES The following duties are typical for this classification. Incumbents may not perform all the listed duties and/or may be required to perform additional or different duties from those set forth below to address business needs and changing business practices. Serves as the departmental ERP/SIS technical specialist; assists with planning, and implementing technology and automated processes that support departmental programs delivery, compliance, enrollment, and student success; acts as the primary contact person for departmental staff for technical assistance with computerized systems, including testing, training, troubleshooting, and problem resolution; may input and/or modify data in restricted access areas of the module(s). Performs activities related to data updates and ERP/SIS system rollouts, upgrades, and workflows; reviews ERP/SIS documentation in preparation for rollouts and upgrades; participates with end users and IT in implementing and testing ERP/SIS rollouts, upgrades, and workflows; creates end-user documentation including training materials and job aids; provides training on systems processes and procedures; may update departmental web page content. Participates in the development and implementation of new programs, policies, procedures, methods, and business processes; collects data and recommends processes to improve services. In conjunction with IT staff, tests system patches and modifications; reports tests results; liaisons with IT staff and vendors as needed to correct issues; documents data and system issues and resolutions and maintains related records. Provides recommendations for data security and monitors for fraud; reviews error lists and makes data corrections. Conducts activities associated with the annual system set-up; maintains processes for data importing, data integrity, and application management. Ensures successful storage and retrieval of data; monitors and maintains data integrity of tables, fields, reports, and related systems; tests applications to ensure accuracy of data; works with College/District IT to correct data issues. Develops and performs SQL queries and commands to extract data; utilizes applications to import/export data; maintains proper data backup and storage procedures. Develops and runs system reports and documents for a variety of departmental needs, activities, and reporting requirements; works with IT staff to develop and maintain reports based on department needs; reviews data/reports for accuracy; creates and maintains databases; assists with audits. Serves as a technical resource regarding the assigned system module(s); assists staff who have access to module information with technical system questions or problems. May prepare work orders of a technical nature as necessary; updates records of equipment usage and location; may participate in the ordering, inventorying, and maintaining of supplies and equipment. May perform specialized technical administrative duties pertaining to the business operations of the assigned department; attends and participates in a variety of meetings, trainings, workshops, committees, events, and conferences; maintains compliance with mandatory trainings and certifications as directed by supervisor; maintains current knowledge and stays up to date on requirements and changes related to area of assignment. Provides functional and technical work direction to lower-level staff, temporary employees, and student workers; participates in the selection of new staff; trains new and existing staff as assigned; prioritizes and coordinates work assignments; monitors and reviews activities to ensure that work is completed in a timely and accurate manner. Operates a variety of office equipment and machines; learns to use new technology as necessary to perform duties. Establishes and maintains cooperative working relationships with students, staff, and faculty, as well as various outside groups to ensure efficient, effective, and correct implementation of departmental objectives. Maintains departmental area(s) in a safe, clean, and orderly environment; assures compliance with established safety procedures and regulations; refers unresolved problems to supervisor. Prepares, completes, and maintains a variety of correspondence, records, documents, forms, and reports; disseminates information as appropriate; verifies and reviews documents and reports for completeness, accuracy, and conformance with established regulations and procedures; independently responds to various inquiries and correspondence. Abides by all confidentiality practices required by District, College, state, and federal policies, laws, rules, and regulations. May perform the duties of lower-level departmental classifications, as needed. Perform related duties as required. QUALIFICATIONS The following generally describes the knowledge and ability required to enter the job and/or be learned within a short period of time to successfully perform the assigned duties. Knowledge of: Principles, practices, and technologies of operating systems. Principles and practices used in business processes and ERP/SIS systems associated with student services programs. Principles of database design and data management and reporting. Data systems concepts and structures. Data management, data extraction, and relational databases. Various software packages, databases, and applications used in a Student Services Office. Principles and practices of research, data collection, and report preparation. Philosophy, operational characteristics, services, activities, goals, and objectives of the assigned area; eligibility requirements; specialized functions, activities, operations, rules, regulations, requirements, and restrictions related to the assigned area; terminology, techniques, equipment, materials, principles, theories, practices, and procedures related to the assigned area. Work organization and current office practices, procedures, terminology, methods, and equipment, including computer hardware and peripherals, devices, and applications; principles and procedures of business letter writing. Principles and techniques used in providing a high level of customer service. Techniques to facilitate effective interaction with people on an individual or group basis; interpersonal skills using tact, patience, and courtesy. Effective written and oral communication skills including correct English usage, grammar, spelling, punctuation, and vocabulary; public speaking and presentation skills. Pertinent Federal, State, and local codes, laws, and regulations; including FERPA; confidentiality requirements when dealing with personal and sensitive student information. Diverse academic, socioeconomic, cultural, disability, and ethnic backgrounds; institutional and community resources available to assist a diverse student population; needs of students with disabilities or requiring special services. Principles, practices, requirements, and procedures of data and records management. Occupational hazards, health, and standard safety policies and procedures. Principles and practices of providing training, work direction, and guidance to lower-level office staff and student workers. District and College organization, services, programs, operations, policies, and objectives. Ability to: Review and implement software packages and database applications related to departmental objectives. Perform technical tasks within defined deadlines. Apply critical thinking skills. Communicate with others to identify and translate information needs into system requirements. Assist end users on a wide variety of system issues and make and implement sound recommendations. Develop procedural documentation and train end users. Conduct research and present technical information and data in an effective manner; design, create, and run reports. Validate systems functionality. Perform the duties of lower-level classifications within the assigned department, as necessary. Research regulatory information and resolve questions. Perform arithmetic calculations and reconcile data; perform statistical computations. Access, enter, import, and export data into a variety of applications and software. Develop and implement data queries. Read, understand, and apply information from technical materials. Impart technical and detailed information to non-technical individuals or groups. Demonstrate sound judgment and interact extensively with and respond to requests and inquiries from students, faculty, staff, and public; respond appropriately to requests and inquiries; effectively present information in person, electronically, or on the telephone to students, staff, or the public; provide excellent customer service. Communicate clearly and concisely, both orally and in writing in English; use correct English usage, grammar, spelling, punctuation, and vocabulary; understand and follow oral and written directions in English; listen actively and effectively; conduct presentations, as necessary. Develop, maintain, and foster effective working relationships involving interactions and communications personally, by phone, and in writing with a variety of individuals and/or groups from diverse backgrounds on a regular, ongoing basis. Exercise good judgment, discretion, tact, and personal initiative in resolving confidential, difficult, and sensitive situations, according to established policies and procedures; use sound judgment in recognizing scope of authority; maintain critical and sensitive information, records, and reports confidentially. Operate and troubleshoot office equipment including hardware, software, and devices supporting word processing, database management, and spreadsheets; type or enter data at a speed necessary for successful job performance; maintain accurate filing, record keeping, and tracking systems; apply excellent organization skills and attention to detail; compose and prepare correspondence and memoranda; maintain filing systems; prepare documentation, reports, and other written materials. Learn and understand the organization and operation of the assigned department as necessary to assume assigned responsibilities; understand, interpret, explain, and apply administrative and office policies and procedures as well as pertinent laws, regulations, and ordinances; work within the policies, functions, and requirements of area of assignment. Work with and exhibit sensitivity to and understanding of the varied racial, ethnic, cultural, sexual orientation, academic, socio-economic, and disabled populations of community college students. Work effectively under pressure with frequent interruptions and a high degree of public contact on a variety of tasks concurrently while meeting established deadlines and changing priorities; concentrate on detailed tasks for extended periods of time; work confidentially, independently, and collaboratively. Assess situations, analyze problems, identify alternative solutions, project consequences of proposed actions, and adopt effective courses of action. Maintain the cleanliness, sanitation, safety, and organization of assigned area; ensure adherence to safe work practices and procedures; monitor activities in assigned area and enforce policies for proper use and behavior. Effectively utilize technology and equipment in the performance of duties; adapt to changing technologies and learn functionality of new equipment and systems. Maintain an adequate inventory of materials and equipment. Provide training, functional and technical work direction, and guidance to assigned staff and student workers. Assist others in locating appropriate resources; provide assistance to others in matters related to assigned area. Participate in trainings, conferences, and meetings on-site and off-site as required. Report to work on a regular and consistent basis, as scheduled, to assigned job. Work evening/weekend shifts as required. EDUCATION AND EXPERIENCE GUIDELINES Any combination of education and experience that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain the knowledge and abilities would be: Education/Training: An Associate's degree from an accredited institution. Bachelor's Degree in business, information systems, or related field preferred. Experience: Three years of experience working in a Student Services office (preferably within the assigned department) within a higher education environment that includes performing specialized technical work and advanced use of a data management system. OR Two years of increasingly responsible application systems experience including the use and troubleshooting of ERP applications and supporting data reporting functions, preferably in a higher education student services environment. PHYSICAL DEMANDS AND WORKING ENVIRONMENT The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. Environment: Work is performed primarily in a standard office setting. Duties are typically performed at a desk or computer terminal; subject to noise from office equipment operation; frequent interruptions and contact in person and on the telephone with students, academic and classified staff, and others. At least minimal environmental controls are in place to assure health and comfort. Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; to verbally communicate to exchange information; and to occasionally travel to other offices or locations to attend meetings or to pick up or deliver materials. Vision: See in the normal visual range with or without correction. Hearing: Hear in the normal audio range with or without correction SPECIAL COVID-19 NOTICE: Interviews may be held in-person (following all necessary precautions) or in a virtual format. Employees must reside in California while employed with the South Orange County Community College District (SOCCCD), even during remote work. Thank you for your continued interest in working at the SOCCCD. The SOCCCD is committed to protecting the health and wellbeing of students, faculty, staff, administrators, and the communities it serves. More information can be found on our District website by visiting https://www.socccd.edu/communications/covid-19-information . NOTICE TO ALL CANDIDATES FOR EMPLOYMENT: The Immigration Reform and Control Act of 1986, Public Law 99-603, requires that employers obtain documentation from every new employee which authorizes that individual to accept employment in this country. SOCCCD will not sponsor any visa applications. PLEASE NOTE: A California Public Employees Retirement System (CalPERS) retiree may not accept employment until after the first 180 days of retirement. Anyone retired from CalPERS accepting permanent employment with this District will be required to reinstate as an active CalPERS member. Please contact CalPERS for additional information regarding your retirement status. Any active vested member of California State Teachers Retirement System (CalSTRS), who accepts employment with the District to perform service that requires membership in CalPERS, is eligible to elect to continue retirement system coverage under CalSTRS DISABILITY ACCOMODATIONS: If you require special accommodations in the application and/or selection process, please notify District Human Resources at least two (2) business days prior to the Job Close Date/Initial Screening Date, by either calling (949) 582-4850 or sending an e-mail to hrinfodesk@socccd.edu. ATTENDANCE REQUIREMENT: Report to work on a regular and consistent basis, as scheduled, to assigned job. CAMPUS CRIME AND SAFETY AWARENESS: Information regarding campus crime and safety awareness can be found at www.saddleback.edu or www.ivc.edu. Paper copies are available in the District Human Resources office upon request. DIVERSITY, EQUITY, INCLUSION, AND EQUAL EMPLOYMENT OPPORTUNITY (EEO): The South Orange County Community College District is committed to creating an academic and work environment that fosters diversity, equity and inclusion and equal opportunity for all, and ensures that students, faculty, management and staff of all backgrounds feel welcome, included, supported, and safe. Our culture of belonging, openness, and inclusion, makes our district a unique and special place for individuals of all backgrounds. Our District and our colleges are looking for equity and inclusion-minded applicants who represent the full diversity of California and who demonstrate a sensitivity to the understanding of diverse academic, socioeconomic, cultural, disability, gender identity, sexual orientation, and ethnic backgrounds present within our community. When you join our District, you can expect to be part of an exciting, thriving, equity-focused, and inclusive community that approaches higher education with the lens of social justice and collaboration among students, faculty, staff, administration, and community partners. In deciding whether to apply for a position with our District, you are strongly encouraged to consider whether your values align with our District's mission and goals for EEO, Diversity, Equity, and Inclusion. SOCCCD IS AN EQUAL OPPORTUNITY EMPLOYER Important: You must complete your application for a posting by 11:59 p.m. , Pacific Standard Time, by the deadline, along with any required documents , in order to be considered for the position. Applicants must complete all fields/sections on the application. Do not type "See Resume" or leave any fields blank. Applicants must enter their work experience, education, etc. on the District application. Applications reflecting "See Resume" will be considered incomplete and will not be considered for recruitment.
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
*SFSU INTERNAL APPLICANTS ONLY* Working Title Graphic Designer SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Strategic Marketing & Communications Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday 8:00am - 5:00pm Anticipated Hiring Range $5,667 - $6,250 Per Month ($68,004 - $75,000 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the Associate Director of Creative Services, the Graphic Designer will create visually effective web and print communications and electronic newsletters, electronic invitations, website banners, elements of web pages, report covers and reports, brochures, booklets, flyers, posters, logomarks, postcards, printed invitations, certificates, promotional items, conference materials, advertisements, branded social media graphics, and presentations using a variety of software. Position Information Print and Digital Design Under supervision, participate in a broad range of projects; may independently perform duties with limited/defined scope. Develop a variety of communication pieces for both print and digital media. Perform basic graphic design with limited scope/complexity. Compile illustrations, photos, and pictures for graphic design assignments. Work with vendors and print shops to evaluate quality and process, obtain quotes, and select a vendor/printer. Develop and maintain knowledge of industry standards, trends, and state-of-the-art technology to provide and enhance services. Use of Hypertext Markup Language (HTML) and Cascading Style Sheets (CSS). Support creation of digital advertising and User Experience (UX). Development and creation of Google and social media ads. UX Website Functionality and Aesthetics Responsible for print and production duties Use job-required software applications (including Adobe Creative Suite) and mediums to develop and design materials according to defined requirements. Digital Asset and Project Management Working as a team member with Creative Services group on assigned projects; contribute and assist in digital asset management system and project management system. Identifies needs in Strategic Marketing and Communications photo collection on an ongoing basis and adding to assignment list for digital design specialist/freelancers to shoot; providing art direction on photo shoots and manage photographers. Organization and archiving of design-related electronic and hard copy files per established protocol. Other Duties as assigned Minimum Qualifications Entry to the first level within this classification requires foundation knowledge in the principles and techniques of artistic and graphic design as well as demonstrated design and artistic skills. This knowledge and skill normally are obtained through a college degree in graphic design, fine arts, or a related field or through technical experience and/or relevant coursework. In addition, strong communication skills and the ability to use and maintain currency with applicable computer software packages and systems are essential to entering this classification. Preferred Qualifications Bachelor's degree in related field and five years of relevant experience or equivalent combination of education and relevant experience. Ability to identify and solve basic design problems. Experience in creating graphic designs. Ability to translate established design concepts/themes into finished pieces. Demonstrated understanding of job-required software applications and mediums. Strong organizational and communication (both written and verbal) skills. Highly motivated, who has the ability to work in a fast-paced, deadline-oriented office. Demonstrated understanding of current industry standards, trends, and technical knowledge. Ability to work effectively with others as part of a team. Portfolio of current graphic design work Ability to work independently and as part of a team, self-motivated, adaptable, and possessing a positive attitude. Demonstrated ability to multi-task and work under pressure; ability to prioritize competing demands and complete action items efficiently to meet deadlines. Ability to communicate/interact professionally and tactfully with people of different levels of education, cultural backgrounds, and life experiences, and to exhibit an adequate level of respect to fellow employees and the University community at large. Familiarity with content management systems Strong proofreading and copy-editing skills Higher education experience Experience with digital asset management and project management systems. Environmental/Physical/Special Constantly perform desk-based computer tasks. Frequently stand/walk, grasp lightly/fine manipulation. Occasionally sit, twist/bend/stoop/squat. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. *SFSU INTERNAL APPLICANTS ONLY* Advertised: Apr 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Apr 17, 2024
*SFSU INTERNAL APPLICANTS ONLY* Working Title Graphic Designer SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Strategic Marketing & Communications Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday - Friday 8:00am - 5:00pm Anticipated Hiring Range $5,667 - $6,250 Per Month ($68,004 - $75,000 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the Associate Director of Creative Services, the Graphic Designer will create visually effective web and print communications and electronic newsletters, electronic invitations, website banners, elements of web pages, report covers and reports, brochures, booklets, flyers, posters, logomarks, postcards, printed invitations, certificates, promotional items, conference materials, advertisements, branded social media graphics, and presentations using a variety of software. Position Information Print and Digital Design Under supervision, participate in a broad range of projects; may independently perform duties with limited/defined scope. Develop a variety of communication pieces for both print and digital media. Perform basic graphic design with limited scope/complexity. Compile illustrations, photos, and pictures for graphic design assignments. Work with vendors and print shops to evaluate quality and process, obtain quotes, and select a vendor/printer. Develop and maintain knowledge of industry standards, trends, and state-of-the-art technology to provide and enhance services. Use of Hypertext Markup Language (HTML) and Cascading Style Sheets (CSS). Support creation of digital advertising and User Experience (UX). Development and creation of Google and social media ads. UX Website Functionality and Aesthetics Responsible for print and production duties Use job-required software applications (including Adobe Creative Suite) and mediums to develop and design materials according to defined requirements. Digital Asset and Project Management Working as a team member with Creative Services group on assigned projects; contribute and assist in digital asset management system and project management system. Identifies needs in Strategic Marketing and Communications photo collection on an ongoing basis and adding to assignment list for digital design specialist/freelancers to shoot; providing art direction on photo shoots and manage photographers. Organization and archiving of design-related electronic and hard copy files per established protocol. Other Duties as assigned Minimum Qualifications Entry to the first level within this classification requires foundation knowledge in the principles and techniques of artistic and graphic design as well as demonstrated design and artistic skills. This knowledge and skill normally are obtained through a college degree in graphic design, fine arts, or a related field or through technical experience and/or relevant coursework. In addition, strong communication skills and the ability to use and maintain currency with applicable computer software packages and systems are essential to entering this classification. Preferred Qualifications Bachelor's degree in related field and five years of relevant experience or equivalent combination of education and relevant experience. Ability to identify and solve basic design problems. Experience in creating graphic designs. Ability to translate established design concepts/themes into finished pieces. Demonstrated understanding of job-required software applications and mediums. Strong organizational and communication (both written and verbal) skills. Highly motivated, who has the ability to work in a fast-paced, deadline-oriented office. Demonstrated understanding of current industry standards, trends, and technical knowledge. Ability to work effectively with others as part of a team. Portfolio of current graphic design work Ability to work independently and as part of a team, self-motivated, adaptable, and possessing a positive attitude. Demonstrated ability to multi-task and work under pressure; ability to prioritize competing demands and complete action items efficiently to meet deadlines. Ability to communicate/interact professionally and tactfully with people of different levels of education, cultural backgrounds, and life experiences, and to exhibit an adequate level of respect to fellow employees and the University community at large. Familiarity with content management systems Strong proofreading and copy-editing skills Higher education experience Experience with digital asset management and project management systems. Environmental/Physical/Special Constantly perform desk-based computer tasks. Frequently stand/walk, grasp lightly/fine manipulation. Occasionally sit, twist/bend/stoop/squat. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. *SFSU INTERNAL APPLICANTS ONLY* Advertised: Apr 19 2024 Pacific Daylight Time Applications close: Closing Date/Time:
City of Portland, Oregon
Portland, Oregon, United States
The Position About the Position: The position will be limited term in duration (approximately 3 months from start date)with the potential for renewal. The average workweek will vary and could be up to 40 hours per week (1,400 hours per calendar year maximum). Job Appointment: Casual Work Location/Schedule: Hybrid: Monday - Friday, 8-5pm. Flexible work schedules are available. 9911 SE Bush Street, Portland, OR. Please note: The incumbent is an essential employee and a member of the bureau's 24-hour response team and may require after-hour, evening, weekend, and holiday emergency response. Hours not to exceed 1,400 per calendar year. Benefits: These positions have limited benefits eligibility. Please review the Benefits information tab for more details. Union Representation: This position is not represented by a union Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need respond to the supplemental questions and attach a resume. Update application materials if needed. Position Summary PBEM is seeking a limited-term/casual project manager to assist the bureau to find increased efficiencies in situational awareness processes across the City in order to have a more up to date and complete common operating picture of current risk and hazards, and enable the City to better partner with outside agencies and provide relevant and timely information to the public. The Project Manager would be responsible for: Convening stakeholders and conducting interviews Gathering information about current internal City safety, security, public safety and public works emergency response, public information, alert and warning, customer service and emergency management processes Assessing these areas for potential efficiencies in process, program models and staffing Guiding processes to reach consensus Prepare verbal and written recommendations for leadership for improving situational awareness and information sharing processes internally Emergency management leadership experience preferred. During emergencies, may require on-call response. May help with other Bureau projects, as necessary. This position may oversee the work of a contractor to assist with this project. About the Operations Section The Portland Bureau of Emergency Management (PBEM) Operations Section is responsible for maintaining the operational readiness of the City's Emergency Coordination Center (ECC) and personnel. This also includes managing the Duty Officer program; supporting the PBEM Director; delivering training and exercises to city employees through the ECC Responder Program, coordinating emergency communications including Alerts, Warnings and Notifications (AWNs), radio, satellite and Internet connectivity, supporting crisis information management and situational awareness through a wide variety of operational and information systems, and overseeing Bureau daily operations, including telephony, IT, facilities, vehicle maintenance, and storage/warehousing. About the Portland Bureau of Emergency Management The mission of the Portland Bureau of Emergency Management (PBEM) is to promote disaster readiness, coordinate response, and build resilience for Portland. PBEM develops and implements plans, programs, and policies to advance the city’s mitigation, preparedness, response, and recovery capabilities. PBEM works before, during, and after emergencies to minimize negative impacts to the community and build a resilient Portland. We seek to center our work in service to the communities that face the greatest risk from disasters: Black, Indigenous, and other communities of color, immigrants, refugees, and people with disabilities. Have a question? Contact Information: Karen Ehn, Recruiter Bureau of Human Resources karen.ehn@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Thorough knowledge of theory, principles, and technology in the field of emergency communications and emergency management.Knowledge and understanding of the principles of Incident Command Systems (ICS) in All-Hazards (National Response Framework, National Preparedness goals).Knowledge of emergency communication policies and procedures, and tactical operations of fire, police, and emergency services partner agencies.Ability to analyze the efficiency and effectiveness of program and advises on new developments, changing emphasis, or other events which could greatly impact the effectiveness of program delivery.Ability to communicate effectively, both verbally and in writing, and to present information, proposals, and recommendations clearly and persuasively. Although not required, you may have one or more of the following: Experience: Emergency management leadership experience preferred. 3-5 years of professional experience managing projects and working as part of a multidisciplinary team. 3-5 years of professional or volunteer experience working on emergency management, community resilience, public health, public safety and related projects and working as part of a multidisciplinary team. 3-5 years of experience with change management and process improvement work. The Recruitment Process STEP 1: Apply online between April 8, 2024 - July 1, 2024 Required Application Materials: Resume Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Every Two Weeks An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Every Two Weeks (or as qualified applicants apply) Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. 1st Eligible List established the week of 04/22/2024 2nd Eligible list established the week of 05/06/2024 Step 4: Selection (Interview): ongoing during recruitment Hiring bureau will review and select candidates for an interview Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: TBD Some positions will require those offered employment to complete and sign a criminal background statement before being considered for employment. (Include if requires an in-depth background investigation.) Step 6: Start Date: TBD A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations Did you know? The City of Portland has How to Apply Videos and offers How to Apply Classes once per month . If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. An Equal Opportunity/Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 7/1/2024 11:59 PM Pacific
Apr 09, 2024
Full Time
The Position About the Position: The position will be limited term in duration (approximately 3 months from start date)with the potential for renewal. The average workweek will vary and could be up to 40 hours per week (1,400 hours per calendar year maximum). Job Appointment: Casual Work Location/Schedule: Hybrid: Monday - Friday, 8-5pm. Flexible work schedules are available. 9911 SE Bush Street, Portland, OR. Please note: The incumbent is an essential employee and a member of the bureau's 24-hour response team and may require after-hour, evening, weekend, and holiday emergency response. Hours not to exceed 1,400 per calendar year. Benefits: These positions have limited benefits eligibility. Please review the Benefits information tab for more details. Union Representation: This position is not represented by a union Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need respond to the supplemental questions and attach a resume. Update application materials if needed. Position Summary PBEM is seeking a limited-term/casual project manager to assist the bureau to find increased efficiencies in situational awareness processes across the City in order to have a more up to date and complete common operating picture of current risk and hazards, and enable the City to better partner with outside agencies and provide relevant and timely information to the public. The Project Manager would be responsible for: Convening stakeholders and conducting interviews Gathering information about current internal City safety, security, public safety and public works emergency response, public information, alert and warning, customer service and emergency management processes Assessing these areas for potential efficiencies in process, program models and staffing Guiding processes to reach consensus Prepare verbal and written recommendations for leadership for improving situational awareness and information sharing processes internally Emergency management leadership experience preferred. During emergencies, may require on-call response. May help with other Bureau projects, as necessary. This position may oversee the work of a contractor to assist with this project. About the Operations Section The Portland Bureau of Emergency Management (PBEM) Operations Section is responsible for maintaining the operational readiness of the City's Emergency Coordination Center (ECC) and personnel. This also includes managing the Duty Officer program; supporting the PBEM Director; delivering training and exercises to city employees through the ECC Responder Program, coordinating emergency communications including Alerts, Warnings and Notifications (AWNs), radio, satellite and Internet connectivity, supporting crisis information management and situational awareness through a wide variety of operational and information systems, and overseeing Bureau daily operations, including telephony, IT, facilities, vehicle maintenance, and storage/warehousing. About the Portland Bureau of Emergency Management The mission of the Portland Bureau of Emergency Management (PBEM) is to promote disaster readiness, coordinate response, and build resilience for Portland. PBEM develops and implements plans, programs, and policies to advance the city’s mitigation, preparedness, response, and recovery capabilities. PBEM works before, during, and after emergencies to minimize negative impacts to the community and build a resilient Portland. We seek to center our work in service to the communities that face the greatest risk from disasters: Black, Indigenous, and other communities of color, immigrants, refugees, and people with disabilities. Have a question? Contact Information: Karen Ehn, Recruiter Bureau of Human Resources karen.ehn@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Thorough knowledge of theory, principles, and technology in the field of emergency communications and emergency management.Knowledge and understanding of the principles of Incident Command Systems (ICS) in All-Hazards (National Response Framework, National Preparedness goals).Knowledge of emergency communication policies and procedures, and tactical operations of fire, police, and emergency services partner agencies.Ability to analyze the efficiency and effectiveness of program and advises on new developments, changing emphasis, or other events which could greatly impact the effectiveness of program delivery.Ability to communicate effectively, both verbally and in writing, and to present information, proposals, and recommendations clearly and persuasively. Although not required, you may have one or more of the following: Experience: Emergency management leadership experience preferred. 3-5 years of professional experience managing projects and working as part of a multidisciplinary team. 3-5 years of professional or volunteer experience working on emergency management, community resilience, public health, public safety and related projects and working as part of a multidisciplinary team. 3-5 years of experience with change management and process improvement work. The Recruitment Process STEP 1: Apply online between April 8, 2024 - July 1, 2024 Required Application Materials: Resume Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Every Two Weeks An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Every Two Weeks (or as qualified applicants apply) Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. 1st Eligible List established the week of 04/22/2024 2nd Eligible list established the week of 05/06/2024 Step 4: Selection (Interview): ongoing during recruitment Hiring bureau will review and select candidates for an interview Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: TBD Some positions will require those offered employment to complete and sign a criminal background statement before being considered for employment. (Include if requires an in-depth background investigation.) Step 6: Start Date: TBD A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations Did you know? The City of Portland has How to Apply Videos and offers How to Apply Classes once per month . If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. An Equal Opportunity/Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 7/1/2024 11:59 PM Pacific