Requirements MOS CODES: NONE Education and Experience : Bachelor's Degree or higher in Information Systems, Computer Science, Computer Engineering or related field and four (4) years of public safety technologies systems experience or an Associate's Degree in Computer Information Systems, Microcomputer Technology or a related field, and eight (8) years of public safety technologies systems experience. Licenses and Certificates : Valid Texas Class "C" Driver's License or equivalent from another state by time of appointment. General Purpose Under general direction, plan, develop, maintain and control the public safety technologies systems. Typical Duties Manage, plan, develop, integrate and evaluate the customization, installation and maintenance of the public safety specialized systems. Involves: Assure and control the wireless communication equipment quality, stability and optimization based on data reported from the Network Operations Center (NOC). Collect and analyze data from the NOC and plan for the performance of routine maintenance. Develop and maintain a disaster recovery plan for managed systems. Develop and control the IT security on the public safety specialized systems. Control the public safety vehicles wireless network stability after launch of new systems and/or upgrades to the systems. Lead and direct the development of short and long-range plans related to the public safety specialized systems. Involves: Collect, interpret and prepare data for studies, reports and make recommendations to management. Coordinate activities between departments and agencies as required. Provide professional advice to department heads and top management as required. Assist the IT executive management with the procurement of hardware, software and maintenance of the public safety specialized systems. Assist with audits of such IT system. Supervise assigned personnel. Involves: Schedule, assign, check and evaluate work. Enforce personnel rules and regulations, standards of conduct, work attendance, and safe working practices. Counsel, motivate and maintain harmonious working relationships among subordinates. Recommend salary adjustments, discipline and termination of employees. Prepare and review performance evaluations. Interview applicants and recommend selection, and changes in staffing levels and job designs. Perform miscellaneous related professional and managerial functions as required. General Information For a complete job specification click here . Please note: This is an unclassified contract position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: This is a new advertisement for Public Safety Technology Manager . You must apply if you are still interested in this position. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
Apr 12, 2024
Full Time
Requirements MOS CODES: NONE Education and Experience : Bachelor's Degree or higher in Information Systems, Computer Science, Computer Engineering or related field and four (4) years of public safety technologies systems experience or an Associate's Degree in Computer Information Systems, Microcomputer Technology or a related field, and eight (8) years of public safety technologies systems experience. Licenses and Certificates : Valid Texas Class "C" Driver's License or equivalent from another state by time of appointment. General Purpose Under general direction, plan, develop, maintain and control the public safety technologies systems. Typical Duties Manage, plan, develop, integrate and evaluate the customization, installation and maintenance of the public safety specialized systems. Involves: Assure and control the wireless communication equipment quality, stability and optimization based on data reported from the Network Operations Center (NOC). Collect and analyze data from the NOC and plan for the performance of routine maintenance. Develop and maintain a disaster recovery plan for managed systems. Develop and control the IT security on the public safety specialized systems. Control the public safety vehicles wireless network stability after launch of new systems and/or upgrades to the systems. Lead and direct the development of short and long-range plans related to the public safety specialized systems. Involves: Collect, interpret and prepare data for studies, reports and make recommendations to management. Coordinate activities between departments and agencies as required. Provide professional advice to department heads and top management as required. Assist the IT executive management with the procurement of hardware, software and maintenance of the public safety specialized systems. Assist with audits of such IT system. Supervise assigned personnel. Involves: Schedule, assign, check and evaluate work. Enforce personnel rules and regulations, standards of conduct, work attendance, and safe working practices. Counsel, motivate and maintain harmonious working relationships among subordinates. Recommend salary adjustments, discipline and termination of employees. Prepare and review performance evaluations. Interview applicants and recommend selection, and changes in staffing levels and job designs. Perform miscellaneous related professional and managerial functions as required. General Information For a complete job specification click here . Please note: This is an unclassified contract position. Note: Applicants are encouraged to apply immediately. This position will close when a preset number of qualified applications have been received. Note: This is a new advertisement for Public Safety Technology Manager . You must apply if you are still interested in this position. Note: Applicants with a foreign degree must have all relevant documents translated and evaluated by a College, University, or Credentials Evaluation Services Department prior to submitting them to the Human Resources Department. A résumé and/or other documents will not be accepted in lieu of a completed application. Comments such as “See résumé” are not acceptable and will result in the application being considered incomplete. To qualify for this position, required education, experience, knowledge and skills must be clearly stated on your application’s employment history. We do not use any information on your resume to review if you meet the minimum qualifications for this position. Failure to fully detail all experience and job duties in the application, or copying/pasting directly from the job specification, or responses referring to your résumé will eliminate you from consideration for the position. Determined by agreement Closing Date/Time: Continuous
CITY OF VENTURA, CA
501 Poli Street, Ventura, California 93001, USA
THE POSITION The City of Ventura is accepting applications for the position of Public Safety Dispatcher. The Public Safety Dispatcher is a critical position and is responsible for receiving, screening and responding to incoming emergency and non-emergency calls for police assistance. The position also has the responsibility to dispatch appropriate units as necessary and maintain necessary communication with units during their response to calls. Dispatchers also perform a variety of clerical, record-keeping and general support duties related to communications activities. The ideal candidate for this position will 1) be an experienced public safety dispatcher, with another police or fire agency; 2) enjoy being part of the communications team and contributing to public safety in the community; 3) be able to handle multiple tasks simultaneously, making quick, logical decisions in high-pressure situations; 4) remain calm and able to continue working when violent or highly emotional situations are occurring; and 5) respond diplomatically and tactfully to people of diverse backgrounds and when they may be confused, irate, upset, under the influence, or irrational. The City offers a total compensation package that includes both a generous salary and other benefits! Refer to the benefits tab on the job posting for more information. If you meet the qualifications for the position and are interested in a career with the City of Ventura Police Department, please complete an online City Job Application and supplemental questionnaire. Applications are reviewed on a continuous basis. Open until filled. For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at www.cityofventura.ca.gov/jobs or by selecting here Public Safety Dispatcher . POSITION QUALIFICATIONS A combination of education, training and experience equivalent to completion of high school, keyboarding sufficient to perform the duties of the job, and one year of experience involving public contact, computer usage, or heavy telephone traffic are required. Experience in a dispatching role is preferable. In addition to the requirements above, one year of experience equivalent to that of a Public Safety Dispatcher Trainee with the City of Ventura OR one year 911 Dispatcher Operator experience is required. License: Depending on assignment, possession of a valid California Class C driver's license may be required. Certificate: Typing speed of 35 words per minute is desirable. APPLICATION AND INTERVIEW PROCESS Applications and supplemental questions will be accepted and reviewed on a continuous basis. Candidates are encouraged to apply promptly. Open until filled. If you have one year of public safety dispatching experience, submit a City application and supplemental questionnaire by the filing deadline. The preferred method to submit your application is on-line. If you are unable to submit an online application, you may request paper application materials by calling (805) 654-7853 during regular business hours or emailing recruitment@cityofventura.ca.gov. Paper applications and answers to the supplemental questionnaire can be Faxed to (805) 648-4467 or hand delivered to City Hall at: 501 Poli Street, Room 210; Ventura, CA 93001. If you FAX, it is highly recommended that you also send the original documents via mail. It is important that your City job application show all the relevant education, training and experience you possess. Resumes and cover letters may be attached to your application but will not be accepted in lieu of a completed job application. Submitting an incomplete application, may disqualify you from further consideration in the recruitment process. If you are interested in the entry-level Public Safety Dispatcher TRAINEE position, please sign up to be notified by clicking Job Interest Notification . You may select to be notified for employment in "911 Telecommunications". At that point, you may submit a new on-line application when the Public Safety Dispatcher Trainee position opens. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov . THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City’s Adopted FY 2021/2022 Budget totals approximately $303.4 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the current FY Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America’s most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura’s impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Employment Information: Right to Work : Before employment candidates must submit documentation verifying legal right to work in the United States. Background Check : A pre-employment verification of background, references, and medical examination will be conducted. A drug screening may be required for some positions. Applicants for positions using City vehicles may be required to submit a DMV report. Probationary Period : Twelve months Deferred Compensation: $442 per year will be matched in a 457 Plan. Medical & Dental Insurance: Up to $691 monthly towards a selection of plans. Medical and dental insurance is effective the first of the second month after date of hire. Optional Benefits: $469 monthly, applied toward medical insurance premiums. Cash-out option is not available. Vision Insurance: City paid coverage for employees and dependents. Vision insurance is effective the first of the second month after date of hire. Life Insurance: City paid term life insurance equal to the employee's annual salary, and dependent life insurance of $2,000 per dependent. Disability Insurance: City paid short and long-term disability coverage. Retirement: Tier I - 2% @ 55/Single Highest Year of Compensation for Classic CalPERS members who worked for the City prior to December 31, 2012 and are returning to City employment. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier II - 2% @ 60/3-Year Final Compensation Period for Classic CalPERS members with less than a six-month break in service from another CalPERS or CalPERS'-reciprocal agency. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier III - 2% at 62/3-Year Final Compensation Period for New CalPERS members. Employees make a 6.25% member contribution, and are subject to compensation limits per Government Code Section 7522.10. Additional details regarding the City's retirement plan will be provided to candidates during the job offer process. Social Security: CalPERS members do not participate in Social Security retirement. Receiving a CalPERS benefit may affect your social security upon retirement. For further information contact a Social Security office or www.socialsecurity.gov/form1945 . Medicare: Employees participate only in the Medicare portion of Social Security. There is a 1.45% payroll deduction for this benefit. Annual Leave: 14.5 days per year, increasing to 24.5 days after 15 years service, for vacation or sick leave. Employees may use vacation after successful completion of probation. Personal Leave: 27 hours per calendar year. Holidays: 12 paid holidays per year. Winter Holiday Break: 18 hours of Winter Optional Holiday time. City Hall closure December 25th to January 1st. Part-Time Benefits: Regular part-time employees receive insurance, optional benefits, vacation, holidays, sick leave and disability programs proportionate to their regular work hours. Tuition Reimbursement: $2,500 per year for tuition and books for courses taken at accredited institution after completion of probation. Student Loan Forgiveness: The City currently qualifies as an eligible employer for the federal Public Service Loan Forgiveness program. Direct Deposit: Paychecks are automatically deposited to employee accounts. Flexible Workweek: A 9/80 workweek is available for some positions. Wellness Program: A comprehensive program is available, including on-site gym, exercise classes, downtown/beach walking routes, weight loss, and tips on nutrition and healthy lifestyle. Professional Development: The City of Ventura is a LinkedIn Learning organization. LinkedIn Learning online classes are available with a library of more than 13,000 courses taught by real-world experts. Users can download certificates and customize learning paths that match their roles and competencies. Closing Date/Time: Continuous
Apr 22, 2024
Full Time
THE POSITION The City of Ventura is accepting applications for the position of Public Safety Dispatcher. The Public Safety Dispatcher is a critical position and is responsible for receiving, screening and responding to incoming emergency and non-emergency calls for police assistance. The position also has the responsibility to dispatch appropriate units as necessary and maintain necessary communication with units during their response to calls. Dispatchers also perform a variety of clerical, record-keeping and general support duties related to communications activities. The ideal candidate for this position will 1) be an experienced public safety dispatcher, with another police or fire agency; 2) enjoy being part of the communications team and contributing to public safety in the community; 3) be able to handle multiple tasks simultaneously, making quick, logical decisions in high-pressure situations; 4) remain calm and able to continue working when violent or highly emotional situations are occurring; and 5) respond diplomatically and tactfully to people of diverse backgrounds and when they may be confused, irate, upset, under the influence, or irrational. The City offers a total compensation package that includes both a generous salary and other benefits! Refer to the benefits tab on the job posting for more information. If you meet the qualifications for the position and are interested in a career with the City of Ventura Police Department, please complete an online City Job Application and supplemental questionnaire. Applications are reviewed on a continuous basis. Open until filled. For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City's Career Page at www.cityofventura.ca.gov/jobs or by selecting here Public Safety Dispatcher . POSITION QUALIFICATIONS A combination of education, training and experience equivalent to completion of high school, keyboarding sufficient to perform the duties of the job, and one year of experience involving public contact, computer usage, or heavy telephone traffic are required. Experience in a dispatching role is preferable. In addition to the requirements above, one year of experience equivalent to that of a Public Safety Dispatcher Trainee with the City of Ventura OR one year 911 Dispatcher Operator experience is required. License: Depending on assignment, possession of a valid California Class C driver's license may be required. Certificate: Typing speed of 35 words per minute is desirable. APPLICATION AND INTERVIEW PROCESS Applications and supplemental questions will be accepted and reviewed on a continuous basis. Candidates are encouraged to apply promptly. Open until filled. If you have one year of public safety dispatching experience, submit a City application and supplemental questionnaire by the filing deadline. The preferred method to submit your application is on-line. If you are unable to submit an online application, you may request paper application materials by calling (805) 654-7853 during regular business hours or emailing recruitment@cityofventura.ca.gov. Paper applications and answers to the supplemental questionnaire can be Faxed to (805) 648-4467 or hand delivered to City Hall at: 501 Poli Street, Room 210; Ventura, CA 93001. If you FAX, it is highly recommended that you also send the original documents via mail. It is important that your City job application show all the relevant education, training and experience you possess. Resumes and cover letters may be attached to your application but will not be accepted in lieu of a completed job application. Submitting an incomplete application, may disqualify you from further consideration in the recruitment process. If you are interested in the entry-level Public Safety Dispatcher TRAINEE position, please sign up to be notified by clicking Job Interest Notification . You may select to be notified for employment in "911 Telecommunications". At that point, you may submit a new on-line application when the Public Safety Dispatcher Trainee position opens. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov . THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City’s Adopted FY 2021/2022 Budget totals approximately $303.4 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the current FY Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America’s most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura’s impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Employment Information: Right to Work : Before employment candidates must submit documentation verifying legal right to work in the United States. Background Check : A pre-employment verification of background, references, and medical examination will be conducted. A drug screening may be required for some positions. Applicants for positions using City vehicles may be required to submit a DMV report. Probationary Period : Twelve months Deferred Compensation: $442 per year will be matched in a 457 Plan. Medical & Dental Insurance: Up to $691 monthly towards a selection of plans. Medical and dental insurance is effective the first of the second month after date of hire. Optional Benefits: $469 monthly, applied toward medical insurance premiums. Cash-out option is not available. Vision Insurance: City paid coverage for employees and dependents. Vision insurance is effective the first of the second month after date of hire. Life Insurance: City paid term life insurance equal to the employee's annual salary, and dependent life insurance of $2,000 per dependent. Disability Insurance: City paid short and long-term disability coverage. Retirement: Tier I - 2% @ 55/Single Highest Year of Compensation for Classic CalPERS members who worked for the City prior to December 31, 2012 and are returning to City employment. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier II - 2% @ 60/3-Year Final Compensation Period for Classic CalPERS members with less than a six-month break in service from another CalPERS or CalPERS'-reciprocal agency. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier III - 2% at 62/3-Year Final Compensation Period for New CalPERS members. Employees make a 6.25% member contribution, and are subject to compensation limits per Government Code Section 7522.10. Additional details regarding the City's retirement plan will be provided to candidates during the job offer process. Social Security: CalPERS members do not participate in Social Security retirement. Receiving a CalPERS benefit may affect your social security upon retirement. For further information contact a Social Security office or www.socialsecurity.gov/form1945 . Medicare: Employees participate only in the Medicare portion of Social Security. There is a 1.45% payroll deduction for this benefit. Annual Leave: 14.5 days per year, increasing to 24.5 days after 15 years service, for vacation or sick leave. Employees may use vacation after successful completion of probation. Personal Leave: 27 hours per calendar year. Holidays: 12 paid holidays per year. Winter Holiday Break: 18 hours of Winter Optional Holiday time. City Hall closure December 25th to January 1st. Part-Time Benefits: Regular part-time employees receive insurance, optional benefits, vacation, holidays, sick leave and disability programs proportionate to their regular work hours. Tuition Reimbursement: $2,500 per year for tuition and books for courses taken at accredited institution after completion of probation. Student Loan Forgiveness: The City currently qualifies as an eligible employer for the federal Public Service Loan Forgiveness program. Direct Deposit: Paychecks are automatically deposited to employee accounts. Flexible Workweek: A 9/80 workweek is available for some positions. Wellness Program: A comprehensive program is available, including on-site gym, exercise classes, downtown/beach walking routes, weight loss, and tips on nutrition and healthy lifestyle. Professional Development: The City of Ventura is a LinkedIn Learning organization. LinkedIn Learning online classes are available with a library of more than 13,000 courses taught by real-world experts. Users can download certificates and customize learning paths that match their roles and competencies. Closing Date/Time: Continuous
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Application Support Administrator manages and supports software applications and associated databases, ensuring a strong security posture. This position advises and consults with departments and applicable agencies on using software applications and web services. The Application Support Administrator is required to provide excellent customer service, resolve problems in a timely manner, communicate effectively, and be a positive contributor to the Denton County Technology Services team. Examples of Duties Installs, configures, maintains, troubleshoots, and upgrades applications, associated databases, and web services. Acts as the primary liaison between judicial departments and public safety agencies and the Public Safety and Courts Team. Confers with users in planning, installing, and troubleshooting applications. Monitors various applications utilizing server and application management tools. Secures judicial and public safety applications by assigning and auditing access levels. Manages user and group permissions for supported applications. Researches, evaluates, and proposes application solutions. Tracks support tickets to maintain project timelines. Develops internal software documentation for training and support. Ensures data meets security, record retention, and backup requirements. Verifies and maintains the integrity of judicial and public safety data. Develops and supports integrations between applications. Manages application projects as delegated by the team manager. Creates specialized reports as needed; documents all work and maintains related files and records. Provides status reports to the team manager. Follows existing processes and recommends new processes to improve customer service and efficiency. Coordinates training and provides educational opportunities to end-users. Provides exceptional customer support to users. Follows county policies and best practices related to information security; exercises good judgment to protect the confidentiality, integrity, and availability of Denton County computer systems and electronic records; supports compliance with CJIS, HIPAA, and other information security regulations. Displays and reflects the culture, mission, vision, values, and direction of the department. Regular and punctual attendance is required. Performs other related duties as required. Minimum Qualifications High School Diploma or GED and minimum of four years of experience in a related field; or an equivalent combination of education and related experience required. Bachelor's degree in related field preferred. Previous experience in supporting Mark43 (CAD/RMS/MCT) and/or Tyler Technologies Odyssey applications preferred. Position may require various computer or technical-related certifications. Possession of a valid driver's license. Must be able to obtain a State of Texas driver's license within 90 days. Must not have any Class B misdemeanors or higher convictions or deferred adjudications. Supplemental Information To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description THIS POSTING MAY CLOSE AT ANY TIME ONCE A SUFFICIENT NUMBER OF APPLICATIONS HAVE BEEN RECEIVED. The Application Support Administrator manages and supports software applications and associated databases, ensuring a strong security posture. This position advises and consults with departments and applicable agencies on using software applications and web services. The Application Support Administrator is required to provide excellent customer service, resolve problems in a timely manner, communicate effectively, and be a positive contributor to the Denton County Technology Services team. Examples of Duties Installs, configures, maintains, troubleshoots, and upgrades applications, associated databases, and web services. Acts as the primary liaison between judicial departments and public safety agencies and the Public Safety and Courts Team. Confers with users in planning, installing, and troubleshooting applications. Monitors various applications utilizing server and application management tools. Secures judicial and public safety applications by assigning and auditing access levels. Manages user and group permissions for supported applications. Researches, evaluates, and proposes application solutions. Tracks support tickets to maintain project timelines. Develops internal software documentation for training and support. Ensures data meets security, record retention, and backup requirements. Verifies and maintains the integrity of judicial and public safety data. Develops and supports integrations between applications. Manages application projects as delegated by the team manager. Creates specialized reports as needed; documents all work and maintains related files and records. Provides status reports to the team manager. Follows existing processes and recommends new processes to improve customer service and efficiency. Coordinates training and provides educational opportunities to end-users. Provides exceptional customer support to users. Follows county policies and best practices related to information security; exercises good judgment to protect the confidentiality, integrity, and availability of Denton County computer systems and electronic records; supports compliance with CJIS, HIPAA, and other information security regulations. Displays and reflects the culture, mission, vision, values, and direction of the department. Regular and punctual attendance is required. Performs other related duties as required. Minimum Qualifications High School Diploma or GED and minimum of four years of experience in a related field; or an equivalent combination of education and related experience required. Bachelor's degree in related field preferred. Previous experience in supporting Mark43 (CAD/RMS/MCT) and/or Tyler Technologies Odyssey applications preferred. Position may require various computer or technical-related certifications. Possession of a valid driver's license. Must be able to obtain a State of Texas driver's license within 90 days. Must not have any Class B misdemeanors or higher convictions or deferred adjudications. Supplemental Information To ensure proper delivery of emails please add jobs@dentoncounty.gov to your email safe list. Closing Date/Time: Continuous
City of Murrieta, CA
Murrieta, California, United States
Description and Essential Functions Connected by Amazing Employees SALARY Public Safety Dispatcher I: $61,710 - $75,009/year Public Safety Dispatcher II: $67,882 - $82,511/year The City of Murrieta is accepting applications for the position of Public Safety Dispatcher I/II to create an eligibility list. The eligibility list established may be used to fill upcoming vacancies within this classification for up to one (1) year. THE POSITION The ideal candidates should be able to deal effectively with a diverse public in routine and emergency situations and demonstrate high communication skills. Prior experience as police, fire, or medical dispatcher is highly desirable. The City has implemented Emergency Medical Dispatching (EMD) for all communications personnel. DEFINITION Under immediate (Public Safety Dispatcher I) or general (Public Safety Dispatcher II) supervision, receives police and emergency calls and dispatches police and fire units following prescribed procedures; answers non-emergency calls for public safety and other City departments; performs a variety of general administrative support duties including record keeping, typing, and filing; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives immediate (Public Safety Dispatcher I) or general (Public Safety Dispatcher II) supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff. CLASS CHARACTERISTICS Public Safety Dispatcher I - This is the entry-level classification in the Public Safety Dispatcher series. Initially, under close supervision, incumbents learn and perform routine tasks in both emergency and non-emergency situations. As experience is gained, assignments become more varied, complex, and challenging; close supervision and frequent review of work lessen as an incumbent demonstrates the skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the Public Safety Dispatcher II level but are not expected to function at the same skill level and typically exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Public Safety Dispatcher II - This is the fully qualified journey-level classification in the Public Safety Dispatcher series. Positions at this level are distinguished from the Public Safety Dispatcher I by performing the full range of duties as assigned, working independently, and exercising judgment and initiative. All activities must be performed within specified legal guidelines. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Senior Public Safety Dispatcher because the latter provides technical and functional direction to lower-level staff. Positions in the Public Safety Dispatcher series are flexibly staffed; positions at the Public Safety Dispatcher II level are typically filled by advancement from the Public Safety Dispatcher I level; progression to the Public Safety Dispatcher II level is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance; (iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications; and (iv) management approval for progression to the Public Safety Dispatcher II level. ESSENTIAL FUNCTIONS Management reserves the right to add, modify, change, or rescind the work assignments of different positions and make reasonable accommodations so that qualified employees can perform the job's essential functions. Positions at the Public Safety Dispatcher I level may perform some of these duties and responsibilities in a learning capacity. Receives police and emergency calls for service; assesses with the caller the nature of the call through a series of questions and formulates a call for service; determines the severity of the call; ascertains officer safety and public safety needs with the caller; takes action as prescribed through standard operating procedures and/or refers to supervisor or manager for direction Dispatches public safety emergency units in accordance with established procedures and policies using a computerized dispatch system, including determining the priority of emergency and contacting and sending appropriate response units Maintains contact with field units, including accounting for location and status of units and maintaining records of field calls; sends back-up units, as necessary, ensuring the safety of field units Dispatches and communicates with fire and rescue personnel on the radio, while taking numerous emergency and non-emergency calls during an emergency and high-priority events; relays information to appropriate dispatchers when additional resources are needed Provides general information to the public; refers callers to appropriate agencies; calms angered or distraught callers; maintains professionalism in radio transmissions during hectic, tense, and dangerous situations Operates multiple computers, telephone lines, and radio console and telecommunication equipment simultaneously while performing dispatching activities; tests and inspects equipment as assigned; may troubleshoot equipment issues as required Logs call data in a written or automated format; monitors calls after initial dispatch to provide additional coordination, support, or information Enters, updates, and retrieves a variety of records from teletype database, including stolen vehicles and property, vehicle registration information, guns and property, and warranted or missing persons, restraining orders, and all out-of-state information, including, but not limited to, driver's license, license plates, and criminal history Accesses federal, state, and local law enforcement information databases to obtain information regarding outstanding warrants, criminal history, records information, and vehicle data; relays such information to sworn staff Serves as a liaison to the public and representatives of other agencies for the department; provides initial non-emergency contact with the public and representatives of other agencies for the requesting of police records or related services; determines the nature of the contact; provides factual information regarding services, policies, and procedures, which requires a knowledge of legal guidelines, departmental policies and procedures, and the use of tact and discretion, or directs the caller to the proper individual or agency Maintains accurate departmental and law enforcement records and files; researches and compiles information from such files Attends necessary training, and shift briefing sessions, participates in drills and test scenarios to prepare for unexpected emergencies Observes and complies with all City and mandated safety rules, regulations, and protocols Performs other duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Public Safety Dispatcher I/II - High School Diploma or equivalent (GED) Public Safety Dispatcher I - One (1) year of general clerical experience involving public contact Public Safety Dispatcher II - Two (2) years of experience performing public safety dispatch duties with possession of a POST Certificate or there (3) years of experience performing public safety dispatch duties with possession of an EMD Certificate Highly Desirable Experience as a police, fire, or medical dispatcher LICENSES AND CERTIFICATIONS Public Safety Dispatcher I Must obtain the P.O.S.T. Basic Dispatcher certificate within one year. Must obtain CPR Certification within one year Must obtain EMD Certification within one year Possession of a valid CA Class C driver's license or other means that would allow for the ability to commute to meetings or trainings Public Safety Dispatcher II Possession of P.O.S.T. Basic Dispatcher certificate. If hired at level II with only the EMD certificate, the employee is required to possess the POST certificate within one year Must obtain CPR Certification within six (6) months Must obtain EMD Certification within one year Possession of a valid CA Class C driver's license or other means that would allow for the ability to commute to meetings or trainings. Example combinations to meet qualifications for a Public Safety Dispatcher II With a POST BASIC Certificate High School Diploma or equivalent Possession of P.O.S.T. Basic Dispatcher certificate And two years of experience performing public Safety dispatch duties With an EMD Certificate High School Diploma or equivalent Possession of EMD Certification Must obtain the P.O.S.T. Basic Dispatcher certificate within one year And three years of experience performing public Safety dispatch duties NECESSARY SPECIAL REQUIREMENT A minimum typing ability of 40 words per minute Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Methods and techniques of eliciting critical information in emergency situations from callers who are under stressful conditions Methods and techniques of determining appropriate response to emergencies and dispatching needed resources Functions and operations provided by public safety organization Operational characteristics of computer-aided communications equipment, including multiple telephone lines and radio systems Terminology and procedures used in public safety dispatching, such as penal codes, vehicle codes and radio codes City and County geography, maps, streets, landmarks, and driving directions Policies with respect to confidentiality and the release of sensitive information Principles and practices of data collection and report preparation Methods and techniques of pinging cell phones through service providers to identify emergency locations Business arithmetic Applicable federal, state, and local laws, codes, and procedures relevant to assigned area of responsibility Record keeping principles and practices City and mandated safety rules, regulations, and protocols Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed ABILITY TO Assess and prioritize emergency situations while remaining calm and using sound, independent judgment Dispatch using appropriate grammar and police codes Memorize codes, names, street locations, and other information Read and interpret maps and other pertinent documentation Interpret, apply, and explain policies, procedures, and regulations Attend to multiple activities simultaneously Obtain vital information from individuals in stressful or emergency situations Compile and summarize information to prepare accurate, clear, and concise calls for service Perform technical, detailed, and responsible work within the Emergency Services Communications Center Compose correspondence independently or from brief instructions Organize, maintain, and update office database and records systems Make accurate arithmetic computations Organize own work, set priorities, and meet critical deadlines Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work PHYSICAL DEMANDS Must possess mobility to work in the Emergency Services Communications Center and use standard office and emergency services dispatch equipment, including multiple computers and a diverse range of communications devices; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, and over the telephone and radio. Performance of the work requires that positions frequently remain at a workstation for extended periods of time during their shift. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. ENVIRONMENTAL CONDITIONS Employees work in an environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Supplemental Information APPLICATION PROCEDURE A City application form and resume must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SCHEDULE Must be available to work a varying schedule including weekends, weekdays, evenings, and holidays (hours and days are adjusted as needed by the Department). APPLICATION PROCEDURE A City application form, P.O.S.T. Basic Dispatcher certificate (if applying for Public Safety Dispatcher II), and typing certificate must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interview, performance test and writing exercise to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances, which may include a physical, drug screen, and Live Scan background investigation. EQUAL EMPLOYMENT OPPORTUNITY The City of Murrieta is committed to providing equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, and promotions are administered in a manner designed to ensure that employees and applicants for employment are not subjected to discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age (over 40), marital or veteran status, genetic information, gender identity, gender expression, medical condition, disability, or any other basis that is inconsistent with federal, state or local laws. THE COMMUNITY Located just north of San Diego County, the city of Murrieta is home to approximately 116,000 people. Central to all of Southern California, residents of Murrieta live in one of the safest cities in the U.S. With top-ranked schools, 52 parks, and 1,300 acres of trails, it is consistently ranked the top place to live in Southwest Riverside County. Murrieta has a dynamic business environment, an educated population, and a high median income. All of these attributes support the exceptional quality of life residents enjoy and the engaged and connected community that sets Murrieta apart from the rest. THE DEPARTMENT The Murrieta Police Department was formed in 1992 and has grown to 100 sworn officers and 55 professional support staff. The Department is proud of its partnership with the community to fight crime and enhance the quality of life for those who live, work and play in Murrieta. The Police Department has its own communications center that provides dispatching services for Murrieta Police and Fire Departments. In addition to patrol and general investigations, the Police Department has sworn assignments to include juvenile investigations and school resource officers; task force positions to include auto theft, real estate fraud, gangs, parole/probation compliance and computer forensics; and assignments in traffic and off-road enforcement, SWAT, and crisis/hostage negotiations. It is the Police Department's mission to provide the highest quality service to the community. The Police Department anticipates hiring approximately 20 officers over the next two years. The FBI has ranked the City of Murrieta as the third safest city to live in. With the support of Murrieta voters through the addition of a local sales tax (Measure T), the Police Department is investing in additional personnel, equipment and technology that will allow us to maintain, if not improve our standing. THE CITY OF MURRIETA ORGANIZATIONAL VALUES Integrity We are ethical, honest, and fair in all we do. Public Service We deliver responsive and caring service to our community, customers, colleagues, and region. Professionalism We exemplify professionalism through our knowledge, accountability, initiative, and dedication. Teamwork We thrive in a positive work environment noted for collaboration, support, diversity, and balance . Leadership We demonstrate leadership, guide stewardship of resources, and cultivate a vision for the future . MURRIETA GENERAL EMPLOYEES ASSOCIATION The following is a summary of the provided benefits to full-time employees in the represented unit. For further information, please refer to the unit's Salary Resolution or Memorandum of Understanding . RETIREMENT : The City participates inthe California Public Employees' Retirement System (CalPERS). Tier 1 (Classic Members hired prior to 12/30/2012) Final Compensation: Highest twelve (12) consecutive month period Member Contribution: 8.0% of compensation Formula: 2.7% at 55 Tier 2 (Classic Members hired on or after 12/30/2012) Formula: 2.0% at 60 Member Contribution: 7.0% of compensation Final Compensation: Highest thirty-six (36) consecutive month period Tier 3 (New Members) Formula: 2.0% at 62 Member Contribution: 50% of normal cost (currently 8.0% of compensation) Final Compensation: Highest thirty-six (36) consecutive month period MEDICAL INSURANCE : The City contributes up to $1,647.83 per month toward medical insurance for employees and their eligible dependents. RETIREE MEDICAL INSURANCE : Please refer to the unit's Memorandum of Understanding for details. DENTAL INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. VISION INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. LIFE INSURANCE : The City pays 100% of the premium for a $50,000 life insurance policy. Additional life insurance is available. SHORT-TERM DISABILITY INSURANCE: The City pays 100% of the premium for the employee. LONG-TERM DISABILITY INSURANCE : The City pays 100% of the premium for the employee. DEFERRED COMPENSATION : Employees are eligible to participate in a deferred compensation plan through Nationwide Retirement Solutions. The City shall contribute a matching amount not to exceed $1,600 per year. SPANISH LANGUAGE PAY : 2.5% of base pay for eligible members of the association who are fluent in Spanish. Eligibility is based on business necessity. Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Murrieta. 01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. Responses such as, "see resume" or "see application" will result in rejection of your application. Proof of education is required. Yes, I understand and agree No, I do not agree 02 Do you possess a high school diploma or GED? Yes No 03 Please select your typing speed. Less than 40 WPM 40 - 50 WPM More than 50 WPM 04 Please indicate the years of experience you possess performing public safety dispatch duties. None Less than 1 years 1 years but less than 2 years 2 years but less than 3 years 3 years but less than 5 years 5 years but less than 10 years 10 years or more 05 The Dispatcher II position requires successful completion of the P.O.S.T. Public Safety Dispatchers' Basic Course and two (2) years experience in dispatch or a EMD Certificate and three (3) years of dispatch experience. A copy of your certificate or proof of successful completion must be attached to your application to be considered for the position. I have one of the certificates stated above and have attached a copy of my certificate or proof of successful completion I do not have either certificates stated above 06 How many years of full-time experience do you have operating a public safety Computer Aided Dispatch (CAD) system? I do not have this experience Less than one year More than one, but less than two years More than two years 07 In reference to the previous question, please describe your experience. Include the name of the employer and the dates of employment. If you selected "No experience" in the previous question, please indicate N/A. 08 Do you have experience operating an Emergency Medical Dispatch (EMD) system? Yes No 09 Are you available to work different shifts including nights, holidays, and weekends? Yes No Required Question Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Description and Essential Functions Connected by Amazing Employees SALARY Public Safety Dispatcher I: $61,710 - $75,009/year Public Safety Dispatcher II: $67,882 - $82,511/year The City of Murrieta is accepting applications for the position of Public Safety Dispatcher I/II to create an eligibility list. The eligibility list established may be used to fill upcoming vacancies within this classification for up to one (1) year. THE POSITION The ideal candidates should be able to deal effectively with a diverse public in routine and emergency situations and demonstrate high communication skills. Prior experience as police, fire, or medical dispatcher is highly desirable. The City has implemented Emergency Medical Dispatching (EMD) for all communications personnel. DEFINITION Under immediate (Public Safety Dispatcher I) or general (Public Safety Dispatcher II) supervision, receives police and emergency calls and dispatches police and fire units following prescribed procedures; answers non-emergency calls for public safety and other City departments; performs a variety of general administrative support duties including record keeping, typing, and filing; and performs related work as required. SUPERVISION RECEIVED AND EXERCISED Receives immediate (Public Safety Dispatcher I) or general (Public Safety Dispatcher II) supervision from assigned supervisory or management personnel. Exercises no direct supervision over staff. CLASS CHARACTERISTICS Public Safety Dispatcher I - This is the entry-level classification in the Public Safety Dispatcher series. Initially, under close supervision, incumbents learn and perform routine tasks in both emergency and non-emergency situations. As experience is gained, assignments become more varied, complex, and challenging; close supervision and frequent review of work lessen as an incumbent demonstrates the skill to perform the work independently. Positions at this level usually perform most of the duties required of the positions at the Public Safety Dispatcher II level but are not expected to function at the same skill level and typically exercise less independent discretion and judgment in matters related to work procedures and methods. Work is usually supervised while in progress and fits an established structure or pattern. Exceptions or changes in procedures are explained in detail as they arise. Public Safety Dispatcher II - This is the fully qualified journey-level classification in the Public Safety Dispatcher series. Positions at this level are distinguished from the Public Safety Dispatcher I by performing the full range of duties as assigned, working independently, and exercising judgment and initiative. All activities must be performed within specified legal guidelines. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. This class is distinguished from the Senior Public Safety Dispatcher because the latter provides technical and functional direction to lower-level staff. Positions in the Public Safety Dispatcher series are flexibly staffed; positions at the Public Safety Dispatcher II level are typically filled by advancement from the Public Safety Dispatcher I level; progression to the Public Safety Dispatcher II level is dependent on (i) management affirmation that the position is performing the full range of duties assigned to the classification; (ii) satisfactory work performance; (iii) the incumbent meeting the minimum qualifications for the classification including any licenses and certifications; and (iv) management approval for progression to the Public Safety Dispatcher II level. ESSENTIAL FUNCTIONS Management reserves the right to add, modify, change, or rescind the work assignments of different positions and make reasonable accommodations so that qualified employees can perform the job's essential functions. Positions at the Public Safety Dispatcher I level may perform some of these duties and responsibilities in a learning capacity. Receives police and emergency calls for service; assesses with the caller the nature of the call through a series of questions and formulates a call for service; determines the severity of the call; ascertains officer safety and public safety needs with the caller; takes action as prescribed through standard operating procedures and/or refers to supervisor or manager for direction Dispatches public safety emergency units in accordance with established procedures and policies using a computerized dispatch system, including determining the priority of emergency and contacting and sending appropriate response units Maintains contact with field units, including accounting for location and status of units and maintaining records of field calls; sends back-up units, as necessary, ensuring the safety of field units Dispatches and communicates with fire and rescue personnel on the radio, while taking numerous emergency and non-emergency calls during an emergency and high-priority events; relays information to appropriate dispatchers when additional resources are needed Provides general information to the public; refers callers to appropriate agencies; calms angered or distraught callers; maintains professionalism in radio transmissions during hectic, tense, and dangerous situations Operates multiple computers, telephone lines, and radio console and telecommunication equipment simultaneously while performing dispatching activities; tests and inspects equipment as assigned; may troubleshoot equipment issues as required Logs call data in a written or automated format; monitors calls after initial dispatch to provide additional coordination, support, or information Enters, updates, and retrieves a variety of records from teletype database, including stolen vehicles and property, vehicle registration information, guns and property, and warranted or missing persons, restraining orders, and all out-of-state information, including, but not limited to, driver's license, license plates, and criminal history Accesses federal, state, and local law enforcement information databases to obtain information regarding outstanding warrants, criminal history, records information, and vehicle data; relays such information to sworn staff Serves as a liaison to the public and representatives of other agencies for the department; provides initial non-emergency contact with the public and representatives of other agencies for the requesting of police records or related services; determines the nature of the contact; provides factual information regarding services, policies, and procedures, which requires a knowledge of legal guidelines, departmental policies and procedures, and the use of tact and discretion, or directs the caller to the proper individual or agency Maintains accurate departmental and law enforcement records and files; researches and compiles information from such files Attends necessary training, and shift briefing sessions, participates in drills and test scenarios to prepare for unexpected emergencies Observes and complies with all City and mandated safety rules, regulations, and protocols Performs other duties as assigned Minimum Qualifications EDUCATION AND EXPERIENCE Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the required qualifications would be: Public Safety Dispatcher I/II - High School Diploma or equivalent (GED) Public Safety Dispatcher I - One (1) year of general clerical experience involving public contact Public Safety Dispatcher II - Two (2) years of experience performing public safety dispatch duties with possession of a POST Certificate or there (3) years of experience performing public safety dispatch duties with possession of an EMD Certificate Highly Desirable Experience as a police, fire, or medical dispatcher LICENSES AND CERTIFICATIONS Public Safety Dispatcher I Must obtain the P.O.S.T. Basic Dispatcher certificate within one year. Must obtain CPR Certification within one year Must obtain EMD Certification within one year Possession of a valid CA Class C driver's license or other means that would allow for the ability to commute to meetings or trainings Public Safety Dispatcher II Possession of P.O.S.T. Basic Dispatcher certificate. If hired at level II with only the EMD certificate, the employee is required to possess the POST certificate within one year Must obtain CPR Certification within six (6) months Must obtain EMD Certification within one year Possession of a valid CA Class C driver's license or other means that would allow for the ability to commute to meetings or trainings. Example combinations to meet qualifications for a Public Safety Dispatcher II With a POST BASIC Certificate High School Diploma or equivalent Possession of P.O.S.T. Basic Dispatcher certificate And two years of experience performing public Safety dispatch duties With an EMD Certificate High School Diploma or equivalent Possession of EMD Certification Must obtain the P.O.S.T. Basic Dispatcher certificate within one year And three years of experience performing public Safety dispatch duties NECESSARY SPECIAL REQUIREMENT A minimum typing ability of 40 words per minute Knowledge, Skills and Abilities / Physical Demands and Environmental Conditions KNOWLEDGE OF Methods and techniques of eliciting critical information in emergency situations from callers who are under stressful conditions Methods and techniques of determining appropriate response to emergencies and dispatching needed resources Functions and operations provided by public safety organization Operational characteristics of computer-aided communications equipment, including multiple telephone lines and radio systems Terminology and procedures used in public safety dispatching, such as penal codes, vehicle codes and radio codes City and County geography, maps, streets, landmarks, and driving directions Policies with respect to confidentiality and the release of sensitive information Principles and practices of data collection and report preparation Methods and techniques of pinging cell phones through service providers to identify emergency locations Business arithmetic Applicable federal, state, and local laws, codes, and procedures relevant to assigned area of responsibility Record keeping principles and practices City and mandated safety rules, regulations, and protocols Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed ABILITY TO Assess and prioritize emergency situations while remaining calm and using sound, independent judgment Dispatch using appropriate grammar and police codes Memorize codes, names, street locations, and other information Read and interpret maps and other pertinent documentation Interpret, apply, and explain policies, procedures, and regulations Attend to multiple activities simultaneously Obtain vital information from individuals in stressful or emergency situations Compile and summarize information to prepare accurate, clear, and concise calls for service Perform technical, detailed, and responsible work within the Emergency Services Communications Center Compose correspondence independently or from brief instructions Organize, maintain, and update office database and records systems Make accurate arithmetic computations Organize own work, set priorities, and meet critical deadlines Use tact, initiative, prudence, and independent judgment within general policy and legal guidelines Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work PHYSICAL DEMANDS Must possess mobility to work in the Emergency Services Communications Center and use standard office and emergency services dispatch equipment, including multiple computers and a diverse range of communications devices; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, and over the telephone and radio. Performance of the work requires that positions frequently remain at a workstation for extended periods of time during their shift. Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard or calculator and to operate standard office equipment. Positions in this classification occasionally bend, stoop, kneel, reach, push, and pull drawers open and closed to retrieve and file information. Employees must possess the ability to lift, carry, push, and pull materials and objects up to 25 pounds. ENVIRONMENTAL CONDITIONS Employees work in an environment with moderate noise levels, controlled temperature conditions, and no direct exposure to hazardous physical substances. Employees may interact with upset staff and/or public and private representatives in interpreting and enforcing departmental policies and procedures. Supplemental Information APPLICATION PROCEDURE A City application form and resume must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SCHEDULE Must be available to work a varying schedule including weekends, weekdays, evenings, and holidays (hours and days are adjusted as needed by the Department). APPLICATION PROCEDURE A City application form, P.O.S.T. Basic Dispatcher certificate (if applying for Public Safety Dispatcher II), and typing certificate must be submitted online. Applicants can apply online at www.MurrietaCA.gov . SELECTION PROCESS Candidates must clearly demonstrate through their application materials that they meet the employment standards outlined above. All properly completed applications will be reviewed, and the most appropriately qualified individuals will be invited to continue in the selection process. Examinations for the position may consist of any combination of appraisal interview, performance test and writing exercise to evaluate the applicant's skill, training, and experience for the position. Successful applicants will be placed on an eligibility list. The City may also merge lists. The selected candidate(s) must successfully complete pre-employment clearances, which may include a physical, drug screen, and Live Scan background investigation. EQUAL EMPLOYMENT OPPORTUNITY The City of Murrieta is committed to providing equal employment opportunities to all employees and applicants for employment. All employment practices such as recruitment, selection, and promotions are administered in a manner designed to ensure that employees and applicants for employment are not subjected to discrimination on the basis of race, color, religion, sex, sexual orientation, national origin, age (over 40), marital or veteran status, genetic information, gender identity, gender expression, medical condition, disability, or any other basis that is inconsistent with federal, state or local laws. THE COMMUNITY Located just north of San Diego County, the city of Murrieta is home to approximately 116,000 people. Central to all of Southern California, residents of Murrieta live in one of the safest cities in the U.S. With top-ranked schools, 52 parks, and 1,300 acres of trails, it is consistently ranked the top place to live in Southwest Riverside County. Murrieta has a dynamic business environment, an educated population, and a high median income. All of these attributes support the exceptional quality of life residents enjoy and the engaged and connected community that sets Murrieta apart from the rest. THE DEPARTMENT The Murrieta Police Department was formed in 1992 and has grown to 100 sworn officers and 55 professional support staff. The Department is proud of its partnership with the community to fight crime and enhance the quality of life for those who live, work and play in Murrieta. The Police Department has its own communications center that provides dispatching services for Murrieta Police and Fire Departments. In addition to patrol and general investigations, the Police Department has sworn assignments to include juvenile investigations and school resource officers; task force positions to include auto theft, real estate fraud, gangs, parole/probation compliance and computer forensics; and assignments in traffic and off-road enforcement, SWAT, and crisis/hostage negotiations. It is the Police Department's mission to provide the highest quality service to the community. The Police Department anticipates hiring approximately 20 officers over the next two years. The FBI has ranked the City of Murrieta as the third safest city to live in. With the support of Murrieta voters through the addition of a local sales tax (Measure T), the Police Department is investing in additional personnel, equipment and technology that will allow us to maintain, if not improve our standing. THE CITY OF MURRIETA ORGANIZATIONAL VALUES Integrity We are ethical, honest, and fair in all we do. Public Service We deliver responsive and caring service to our community, customers, colleagues, and region. Professionalism We exemplify professionalism through our knowledge, accountability, initiative, and dedication. Teamwork We thrive in a positive work environment noted for collaboration, support, diversity, and balance . Leadership We demonstrate leadership, guide stewardship of resources, and cultivate a vision for the future . MURRIETA GENERAL EMPLOYEES ASSOCIATION The following is a summary of the provided benefits to full-time employees in the represented unit. For further information, please refer to the unit's Salary Resolution or Memorandum of Understanding . RETIREMENT : The City participates inthe California Public Employees' Retirement System (CalPERS). Tier 1 (Classic Members hired prior to 12/30/2012) Final Compensation: Highest twelve (12) consecutive month period Member Contribution: 8.0% of compensation Formula: 2.7% at 55 Tier 2 (Classic Members hired on or after 12/30/2012) Formula: 2.0% at 60 Member Contribution: 7.0% of compensation Final Compensation: Highest thirty-six (36) consecutive month period Tier 3 (New Members) Formula: 2.0% at 62 Member Contribution: 50% of normal cost (currently 8.0% of compensation) Final Compensation: Highest thirty-six (36) consecutive month period MEDICAL INSURANCE : The City contributes up to $1,647.83 per month toward medical insurance for employees and their eligible dependents. RETIREE MEDICAL INSURANCE : Please refer to the unit's Memorandum of Understanding for details. DENTAL INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. VISION INSURANCE : The City pays for 100% of the premium for the employee and their eligible dependents. LIFE INSURANCE : The City pays 100% of the premium for a $50,000 life insurance policy. Additional life insurance is available. SHORT-TERM DISABILITY INSURANCE: The City pays 100% of the premium for the employee. LONG-TERM DISABILITY INSURANCE : The City pays 100% of the premium for the employee. DEFERRED COMPENSATION : Employees are eligible to participate in a deferred compensation plan through Nationwide Retirement Solutions. The City shall contribute a matching amount not to exceed $1,600 per year. SPANISH LANGUAGE PAY : 2.5% of base pay for eligible members of the association who are fluent in Spanish. Eligibility is based on business necessity. Note: The provisions of this summary do not constitute an expressed or implied contract. Any provision contained in this summary may be modified or revoked without notice. The types and levels of employee benefits provided, including City contributions toward benefit costs, are subject to change as a result of periodic contract negotiations between the recognized employee association and the City of Murrieta. 01 The information provided in your application must support your selected answers in the supplemental questions. The information you provide will be verified and documentation may be required. Please be as honest and accurate as possible. You may be asked to demonstrate your knowledge and skills in a work sample or during an interview. By completing this supplemental questionnaire, you are attesting that the information you have provided is accurate. Any misstatements, omissions, or falsification of information may eliminate you from consideration or result in dismissal. Responses such as, "see resume" or "see application" will result in rejection of your application. Proof of education is required. Yes, I understand and agree No, I do not agree 02 Do you possess a high school diploma or GED? Yes No 03 Please select your typing speed. Less than 40 WPM 40 - 50 WPM More than 50 WPM 04 Please indicate the years of experience you possess performing public safety dispatch duties. None Less than 1 years 1 years but less than 2 years 2 years but less than 3 years 3 years but less than 5 years 5 years but less than 10 years 10 years or more 05 The Dispatcher II position requires successful completion of the P.O.S.T. Public Safety Dispatchers' Basic Course and two (2) years experience in dispatch or a EMD Certificate and three (3) years of dispatch experience. A copy of your certificate or proof of successful completion must be attached to your application to be considered for the position. I have one of the certificates stated above and have attached a copy of my certificate or proof of successful completion I do not have either certificates stated above 06 How many years of full-time experience do you have operating a public safety Computer Aided Dispatch (CAD) system? I do not have this experience Less than one year More than one, but less than two years More than two years 07 In reference to the previous question, please describe your experience. Include the name of the employer and the dates of employment. If you selected "No experience" in the previous question, please indicate N/A. 08 Do you have experience operating an Emergency Medical Dispatch (EMD) system? Yes No 09 Are you available to work different shifts including nights, holidays, and weekends? Yes No Required Question Closing Date/Time: Continuous
CITY OF SAN LUIS, AZ
Fernando Padilla City Building, Arizona, United States
ABOUT THE POSITION YOUR FUTURE BEGINS HERE! The City of San Luis Arizona is looking for an IT Manager with strong communication and leadership skills who will succeed in meeting the City's goals. As the IT Manager, you will: Oversee the design, implementation, and maintenance of the City’s IT infrastructure, including hardware, software, networks, and servers. Ensure the security, reliability and scalability of IT systems to meet the City’s needs. Develop and implement IT strategies, policies and procedures to support organizational objectives. Collaborate with Department Directors to align IT initiatives with City’s goals and drive innovation through technology solutions. Evaluate and select external vendors, supplies, and service providers for IT products and services. Negotiate contracts, manage vendor relationships, and ensure the quality and cost-effectiveness of oursourced IT solutions. Plan, execute and oversee IT projects from initiation to completion, ensuring they are delivered on time, within budget, and according to specifications. Monitor project progress, identify risks, and implement effective mitigation strategies. Ensure prompt provision of technical support and assistance to end-users to resolve technical problems in a timely and efficient manner, implement user training programs to enhance IT literacy and promote self-service solutions. Through innovative initiatives instructs City staff in the use of standard business and administrative software, including word processing, spreadsheets, database management; provides instruction or written documentation where required. Implement and maintain robust security measures to protect the organization’s data, systems, and networks from cyber threats and vulnerabilities. Ensure compliance with relevant regulations, standards and best practices in IT security. Implements policies and procedures that enhance the efficiency and quality of IT Department’s services. Ensures on-premises, IaaS, PaaS, SaaS, network infrastructure is property serviced and maintained. Monitor performance if IT Service Desk functions to ensure provision of excellent service. Stays current with emerging technologies and trends to recommend innovations to improve municipal operations. Develop and manage the IT budget, including forecasting expenses, tracking costs and optimizing resource allocation, identifying cost savings opportunities and recommending investments in technology infrastructure and services. Prepare and present reports to senior management and elected officials on IT’s performance and initiatives. Lead and manage a team of IT professional, including systems administrators, network engineers, and support staff providing guidance, support and mentorship to team members to ensure optimal performance and professional development. Participates in the recruitment process, ensures adequate staffing levels, evaluates work performance, ensures policy and procedure compliance and provides guidance in employee relations matters. Performs related duties as assigned. IDEAL CANDIDATE Possess knowledge of: Principles and practices of leadership management and supervision. Functions, operations and technology related to City financial, business, public safety and administrative applications and related hardware and peripherals. Relevant laws, regulations and compliance related to data protection and privacy, such as CJIS, GDPR, HIPAA, etc. Understanding of cyber-security and procedures along with knowledge of CJIS, NIST Cyber Security framework and SOC Cybersecurity framework. Cybersecurity threats and best practices to protect the organization’s data and systems. Cloud computing infrastructure services and familiarity with Office 365 SaaS solutions and Azure Entra Identity services. Application, networking, and system software Solid understanding of LAN/WAN networks and networking equipment such as Cisco Microsoft infrastructures services and server systems TCP IP, MS Exchange, MS ISA and group policy Virtualization technologies Professional audio/video systems and telecommunication systems. Server hardware/software setup maintenance and implementation. Has the ability to: Manage, coordinate, and mentor assigned staff. Provide leadership with a strong sense of ownership and urgency. Think strategically to make well-informed decisions to plan projects, set budgeta and delegate work Understand and oversee agency’s IT Infrastructure including networks, servers, storage and other hardware components. Stay up to date with information technology trends such as cloud computing, artificial intelligence, cybersecurity and digital transformation. Oversee IT Projects from conception to completion ensuring timely delivery and proper budget. Manage relationships with third party vendors and service providers to ensure best value of IT investments. Apply creative and critical thinking in a high demand and fast-paced work environment Communicate effectively both verbally and in writing with a variety of audience types and using different mechanisms. Enforce rules, regulations, and policies. Multi-task and effectively manage numerous priorities within a fast-paced environment Work effectively as an independent contributor and as a part of a collaborative team. Establish and maintain effective working relationships with others and interacting with the public. Install, configure and upgrade operating systems and software, using primarily standard financial, business and administrative application practices. Use initiative and independent judgment within established guidelines and procedures. MINIMUM REQUIREMENTS REQUIRED: All requirements must be maintained throughout employment Residency in the United States and within 25 miles of the City of San Luis. A valid Arizona driver license at the time of appointment Police Background Check and Polygraph Examination Education, Training and Experience: A Bachelor’s Degree in computer science, information technology, or a related field, AND A minimum of three (3) years of experience in a full-service information technology environment with responsibility for development, management, and utilization of current information technology resources with one (1) of those years in a lead, senior, supervisory capacity; OR Any combination of education, certification, and experience equivalent the results in the successful performance of the job. DESIRED/PREFERRED: CompTIA Network+ or Cisco Verified Network Associate (CCNA) highly desirable Current ITL, PMP, Security+ and CISSP Certifications are a plus Master’s Degree Bilingual in Spanish San Luis residency SUPPLEMENTAL INFORMATION - OPEN UNTIL FILLED - The City of San Luis is committed to Professional Growth and Career Development Current employees may be given preferred consideration if they meet the position's minimum requirements. Applications will be reviewed every Friday starting March 4th. Candidates deemed to have the most relevant backgrounds will be invited to participate in the interview/assessment process. The City of San Luis offers the following benefits to all full-time City employees: MEDICAL/ DENTAL/ VISION INSURANCE - The City of San Luis is proud to provide medical, dental and vision insurance for it's employees which is administered by 90Degree Benefits. Dependent premiums are paid one month in advance and are pre-taxed. Additional information regarding medical, dental and vision benefits may be requested from the Human Resources Department. ARIZONA STATE RETIREMENT SYSTEM (ASRS) - City employees are required to enroll in the Arizona State Retirement System. Employee Contribution - 12.03% Employer Contribution - 12.03% ARIZONA STATE RETIREMENT SYSTEM (ASRS) - LONG TERM DISABILITY (LTD) Employee Contribution - .014% Employer Contribution - .014% SOCIAL SECURITY AND MEDICARE- FICA (Social Security Tax) - Employee Contribution - 6.20% Medicare - Employee Contribution - 1.4500%. PAID TIME OFF (PTO) - Vacation Leave Accruals (Based on years of service and accrued on bi-weekly basis) Less than 6 years - 3.08 hrs. 6 - 11 years - 4.62 hrs. 11 years or more- 6.16 hrs. Sick Leave - 3.69 hrs. LIFE INSURANCE - The City provides eligible employees with a Life Insurance and Accidental Death and Dismemberment (AD&D) benefit. This plan is administered by Standard. Basic Life Benefit - $50,000.00 AD&D Benefit - $50,000.00 DISABILITY INSURANCE - Disability insurance is available to all employees who work 30 or more hours per week. Short-Term Disability - Coverage begins on the 15th day of injury or sickness. Duration of Benefits - 180 days Benefits Percentage- 66.67% Waiting Period - 14 days Maximum Weekly Benefit: $2,000.00 WORKER'S COMP - Insurance coverage for medical expenses and loss of income due to an on-the-job injury is provided by the City of San Luis for all employees.
Mar 08, 2024
Full Time
ABOUT THE POSITION YOUR FUTURE BEGINS HERE! The City of San Luis Arizona is looking for an IT Manager with strong communication and leadership skills who will succeed in meeting the City's goals. As the IT Manager, you will: Oversee the design, implementation, and maintenance of the City’s IT infrastructure, including hardware, software, networks, and servers. Ensure the security, reliability and scalability of IT systems to meet the City’s needs. Develop and implement IT strategies, policies and procedures to support organizational objectives. Collaborate with Department Directors to align IT initiatives with City’s goals and drive innovation through technology solutions. Evaluate and select external vendors, supplies, and service providers for IT products and services. Negotiate contracts, manage vendor relationships, and ensure the quality and cost-effectiveness of oursourced IT solutions. Plan, execute and oversee IT projects from initiation to completion, ensuring they are delivered on time, within budget, and according to specifications. Monitor project progress, identify risks, and implement effective mitigation strategies. Ensure prompt provision of technical support and assistance to end-users to resolve technical problems in a timely and efficient manner, implement user training programs to enhance IT literacy and promote self-service solutions. Through innovative initiatives instructs City staff in the use of standard business and administrative software, including word processing, spreadsheets, database management; provides instruction or written documentation where required. Implement and maintain robust security measures to protect the organization’s data, systems, and networks from cyber threats and vulnerabilities. Ensure compliance with relevant regulations, standards and best practices in IT security. Implements policies and procedures that enhance the efficiency and quality of IT Department’s services. Ensures on-premises, IaaS, PaaS, SaaS, network infrastructure is property serviced and maintained. Monitor performance if IT Service Desk functions to ensure provision of excellent service. Stays current with emerging technologies and trends to recommend innovations to improve municipal operations. Develop and manage the IT budget, including forecasting expenses, tracking costs and optimizing resource allocation, identifying cost savings opportunities and recommending investments in technology infrastructure and services. Prepare and present reports to senior management and elected officials on IT’s performance and initiatives. Lead and manage a team of IT professional, including systems administrators, network engineers, and support staff providing guidance, support and mentorship to team members to ensure optimal performance and professional development. Participates in the recruitment process, ensures adequate staffing levels, evaluates work performance, ensures policy and procedure compliance and provides guidance in employee relations matters. Performs related duties as assigned. IDEAL CANDIDATE Possess knowledge of: Principles and practices of leadership management and supervision. Functions, operations and technology related to City financial, business, public safety and administrative applications and related hardware and peripherals. Relevant laws, regulations and compliance related to data protection and privacy, such as CJIS, GDPR, HIPAA, etc. Understanding of cyber-security and procedures along with knowledge of CJIS, NIST Cyber Security framework and SOC Cybersecurity framework. Cybersecurity threats and best practices to protect the organization’s data and systems. Cloud computing infrastructure services and familiarity with Office 365 SaaS solutions and Azure Entra Identity services. Application, networking, and system software Solid understanding of LAN/WAN networks and networking equipment such as Cisco Microsoft infrastructures services and server systems TCP IP, MS Exchange, MS ISA and group policy Virtualization technologies Professional audio/video systems and telecommunication systems. Server hardware/software setup maintenance and implementation. Has the ability to: Manage, coordinate, and mentor assigned staff. Provide leadership with a strong sense of ownership and urgency. Think strategically to make well-informed decisions to plan projects, set budgeta and delegate work Understand and oversee agency’s IT Infrastructure including networks, servers, storage and other hardware components. Stay up to date with information technology trends such as cloud computing, artificial intelligence, cybersecurity and digital transformation. Oversee IT Projects from conception to completion ensuring timely delivery and proper budget. Manage relationships with third party vendors and service providers to ensure best value of IT investments. Apply creative and critical thinking in a high demand and fast-paced work environment Communicate effectively both verbally and in writing with a variety of audience types and using different mechanisms. Enforce rules, regulations, and policies. Multi-task and effectively manage numerous priorities within a fast-paced environment Work effectively as an independent contributor and as a part of a collaborative team. Establish and maintain effective working relationships with others and interacting with the public. Install, configure and upgrade operating systems and software, using primarily standard financial, business and administrative application practices. Use initiative and independent judgment within established guidelines and procedures. MINIMUM REQUIREMENTS REQUIRED: All requirements must be maintained throughout employment Residency in the United States and within 25 miles of the City of San Luis. A valid Arizona driver license at the time of appointment Police Background Check and Polygraph Examination Education, Training and Experience: A Bachelor’s Degree in computer science, information technology, or a related field, AND A minimum of three (3) years of experience in a full-service information technology environment with responsibility for development, management, and utilization of current information technology resources with one (1) of those years in a lead, senior, supervisory capacity; OR Any combination of education, certification, and experience equivalent the results in the successful performance of the job. DESIRED/PREFERRED: CompTIA Network+ or Cisco Verified Network Associate (CCNA) highly desirable Current ITL, PMP, Security+ and CISSP Certifications are a plus Master’s Degree Bilingual in Spanish San Luis residency SUPPLEMENTAL INFORMATION - OPEN UNTIL FILLED - The City of San Luis is committed to Professional Growth and Career Development Current employees may be given preferred consideration if they meet the position's minimum requirements. Applications will be reviewed every Friday starting March 4th. Candidates deemed to have the most relevant backgrounds will be invited to participate in the interview/assessment process. The City of San Luis offers the following benefits to all full-time City employees: MEDICAL/ DENTAL/ VISION INSURANCE - The City of San Luis is proud to provide medical, dental and vision insurance for it's employees which is administered by 90Degree Benefits. Dependent premiums are paid one month in advance and are pre-taxed. Additional information regarding medical, dental and vision benefits may be requested from the Human Resources Department. ARIZONA STATE RETIREMENT SYSTEM (ASRS) - City employees are required to enroll in the Arizona State Retirement System. Employee Contribution - 12.03% Employer Contribution - 12.03% ARIZONA STATE RETIREMENT SYSTEM (ASRS) - LONG TERM DISABILITY (LTD) Employee Contribution - .014% Employer Contribution - .014% SOCIAL SECURITY AND MEDICARE- FICA (Social Security Tax) - Employee Contribution - 6.20% Medicare - Employee Contribution - 1.4500%. PAID TIME OFF (PTO) - Vacation Leave Accruals (Based on years of service and accrued on bi-weekly basis) Less than 6 years - 3.08 hrs. 6 - 11 years - 4.62 hrs. 11 years or more- 6.16 hrs. Sick Leave - 3.69 hrs. LIFE INSURANCE - The City provides eligible employees with a Life Insurance and Accidental Death and Dismemberment (AD&D) benefit. This plan is administered by Standard. Basic Life Benefit - $50,000.00 AD&D Benefit - $50,000.00 DISABILITY INSURANCE - Disability insurance is available to all employees who work 30 or more hours per week. Short-Term Disability - Coverage begins on the 15th day of injury or sickness. Duration of Benefits - 180 days Benefits Percentage- 66.67% Waiting Period - 14 days Maximum Weekly Benefit: $2,000.00 WORKER'S COMP - Insurance coverage for medical expenses and loss of income due to an on-the-job injury is provided by the City of San Luis for all employees.
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 6 Days 6 Hrs 53 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 27, 2024
Full Time
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 6 Days 6 Hrs 53 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 6 Days 6 Hrs 53 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 27, 2024
Full Time
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 6 Days 6 Hrs 53 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
State of Nevada
Gardnerville, Nevada, United States
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 6 Days 6 Hrs 53 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 27, 2024
Full Time
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 6 Days 6 Hrs 53 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 6 Days 6 Hrs 53 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Apr 27, 2024
Full Time
Announcement Number: 47198 Open to all qualified persons. Posted 04/26/2024 Close Date: 05/10/2024 Recruiter: DARRELL MORLAN Phone: (775)684-0126 Email: darrell.morlan@admin.nv.gov Applications accepted for another 6 Days 6 Hrs 53 Mins The Position Information Technology (IT) Managers are responsible for planning, organizing, directing, and controlling the IT activities, in one or more IT specialization areas, of the State, a department, or a division. Incumbents function as managers who train, supervise and evaluate the performance of subordinate supervisors; develop policies and procedures; and allocate staff and resources to accomplish goals and objectives. This recruitment is for an IT Manager 3 position located in Carson City, Nevada. The Information Technology (IT) Manager is responsible for planning, organizing, directing, and controlling the IT activities of the Client Services Unit within the State of Nevada Office of the CIO (OCIO). This position's responsibilities are focused on managing teams which deliver superior customer service in the areas of Enterprise Service Desk, HR Help Desk, Field Support Services, and Application Server Support. Ideal candidates for this position will possess leadership experience overseeing IT operations, a background in Enterprise IT service delivery, and a passion for improving processes, serving customers, and supporting critical statewide services. General responsibilities include developing, maintaining, and enforcing operational, security, hardware, and other miscellaneous IT services and standards including physical and logical security procedures for normal operations, business continuity, and disaster recovery; writing plans, policies, procedures, and standards for operational related functions including but not limited to security, business continuity, disaster recovery, customer service, software deployment, desktop implementations and replacements, and environmental maintenance; developing examining, and evaluating contracts for purchases of materials and services; participating in State IT activities and policy-making activities and/or serving on various ad hoc committees and workgroups; maintaining current knowledge of technological trends and advancements in the IT field and security management practices, laws, policies, and ethics; developing organizational structure, staffing patterns, and resource allocation to meet agency or division-wide goals and objectives; supervising subordinate managers, supervisors, and staff, including hiring, determining workload, delegating assignments, training, monitoring and evaluating performance, and taking disciplinary action; resolving problems; and performing related duties as assigned. The State of Nevada is an equal opportunity employer dedicated to building diverse, inclusive, and innovative work environments with employees who reflect our communities and enthusiastically serve them. All applicants are considered without regard to race, color, national origin, religion or belief, age, disability, sex, sexual orientation, gender identity or expression, pregnancy, domestic partnership, genetic information (GINA), or compensation and/or wages. *** THIS RECRUITMENT MAY CLOSE WITHOUT FURTHER NOTICE DEPENDING ON THE NUMBER OF APPLICATIONS RECEIVED. APPLICANTS ARE ENCOURAGED TO APPLY AS SOON AS POSSIBLE*** To see full Class Specifications visit: http://hr.nv.gov/Resources/ClassSpecs/Class_Specifications-7_0/ To Qualify: In order to be qualified, you must meet the following requirements: Education and Experience (Minimum Qualifications) Bachelor's degree from an accredited college or university with major course work in computer science, management information systems, or closely related field and seven years of progressively responsible professional IT experience which involved strategic planning, project management, quality assurance, and computer operations, systems administration, network administration, database administration, applications analysis and development, or information security. Four years of this experience must have been in a supervisory or project manager capacity; OR one year of experience as an IT Manager II in Nevada State service; OR two years of experience as an IT Professional IV in Information Security in Nevada State service for Information Security positions; OR an equivalent combination of education and experience. Special Requirements This position is subject to call-out or call-back. Pursuant to NRS 284.4066, this position has been identified as affecting public safety. Persons offered employment in this position must submit to a pre-employment screening for controlled substances. A pre-employment criminal history check and fingerprinting are required. Persons offered employment in this position will be required to pay for these items. This position may be subject to working nights, weekends, and holidays. A valid driver's license or evidence of equivalent mobility is required at the time of appointment and as a condition of continued employment. Additional Position Criteria This position requires flexible/rotating shifts. The Examination Application Evaluation Exam The exam will consist of an application evaluation. It is essential that applications include detailed information with time frames regarding education and experience. The most qualified applicants will be contacted by the hiring agency for interview. The hiring agency may require specific skills related testing as part of the interviewing process. The following additional questions are part of this Recruitment 1) Describe your supervisory experience over an IT team. 2) Describe your experience with process engineering focused on customer service delivery. 3) Describe your experience managing IT Help Desk/Service Desk, and/or Desktop Support functions. INFORMATIONAL LINKS For more information about state employment, visit the following: Division of Human Resource Management: http://hr.nv.gov Public Employees Retirement System: http://www.nvpers.org Public Employees Benefits Program: http://pebp.state.nv.us More Benefits Information: http://nvjobs.nv.gov/Applicants/EB REFER A FRIEND Help us reach qualified candidates! Refer a friend by clicking here: Email Direct Inquiries or Correspondence to: Division of Human Resource Management Northern Nevada 515 East Musser Street, First Floor Carson City, Nevada 89701-4204
Orange County, CA
Orange County, California, United States
CAREER DESCRIPTION FISCAL MANAGER, SENIOR This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will establish an open eligible list. This list will be used to fill current and future Fiscal Manager, Senior vacancies. This eligible list may be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will close on Thursday, May 9, 2024 at 11:59 PM (PST). Qualified applicants are encouraged to apply immediately. THE DEPARTMENTS County Executive Office The County Budget & Finance Office is part of the County Executive Office and reports to the County Finance Officer. The division’s primary responsibility is the County’s budget: planning, preparation, presentation and monitoring and development of the County’s Long-Range Strategic Financial Plan. In addition, the division performs special studies and participates in working groups to assist the CEO and County departments with special projects. OC Public Works OC Public Works provides services on a regional basis to unincorporated areas, cities, and other County agencies and departments. The primary mission of the department is to protect and enrich the community through the sustainable delivery of projects and services. OC Public Works’ guiding principles are safety, integrity, quality, teamwork, and adaptability. OC Public Works is a unique County department comprised of ten service areas: OC Development Services; OC Fleet Services; OC Administrative Services; OC Facilities Design & Construction; OC Facilities Maintenance & Central Utilities; OC Environmental Resources; OC Operations & Maintenance; OC Construction; OC Infrastructure Programs; and OC Survey. Administrative Services This unit leads the financial, administrative, and information technology operations for the agency. This includes management of policies and procedures, strategic financial planning, budget and payroll, goods and services procurement, public records requests, parking and building administration, and information technology services. For more information on the County of Orange click here . For more information on the County Budget and Finance Office click here . For more information on OC Public Works click here . THE OPPORTUNITY The County of Orange has multiple vacancies in the following Agencies, County Executive Office (CEO) and OC Public Works (OCPW). We are both seeking a Budget/Finance professional with a strong background in local government budget preparation and excellent communication skills. The primary functions of the Fiscal Manager, Senior are related to the annual processes of the multi-year strategic financial plan and annual budget. Duties and responsibilities may include, but are not limited to: Coordinating, developing, monitoring, and presenting budgets and strategic financial plans under the control of the CEO Providing guidance to agencies/departments by reviewing budgets and long-range financial plans including staffing, expense and revenue projections Guiding the effective preparation and utilization of budgetary and financial analyses Researching, preparing, reviewing and justifying comprehensive budget requests and preparing budget-based project proposals Performing or overseeing cost benefit analyses; planning, coordinating and initiating actions to implement related financial and operations management decisions and recommendations Developing and implementing financial policies; advising agencies/departments on policy issues Providing guidance to customers/ stakeholders by reviewing long range staffing and expense projections Presenting budget and financial reports to executive level management as we well as Board of Supervisors-Assigned committees DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess local government, professional budget, finance, and/or accounting experience. In addition, the ideal candidate will possess knowledge and experience in the following core competencies: Technical Experience & Knowledge Working collaboratively with key management and executive staff in developing and/or reviewing budget(s) to meet organizational business goals County's automated budgeting and financial reporting systems, accounting systems, or comparable systems Financial forecasting and projection techniques based on financial planning perspectives Long-range financial planning techniques Understanding, evaluating, analyzing, and recommending funding for each capital and information technology project during the budget and financial plan processes Comparing revenue and expenditure results to budgeted appropriations; determining and calculating variances in budgeted to actual results; and recommending corrective action plans to address variances Analysis/Problem Resolution/Results Oriented Researching, organizing, accurately interpreting and applying relevant data to make informed recommendations Developing alternate solutions or options for executive management's consideration Effectively analyzing problems and situations and readily committing to action Identifying areas for improvement and seeking creative solutions Making decisions that reflect sound judgment Understanding capital and IT project benefits and risk factors to make decisions Compiling Countywide financial reports Achieving measurable results Planning and Organization Applying business savvy, strategic and ethical skills to envision, develop and implement innovative ways of improving business processes Envisioning, developing and recommending alternatives for maintaining required levels of operations Working with departments to prepare and organize long-range Capital and IT project plans and funding for the budget and strategic financial plans Working with departments to prepare and organize Countywide financial reports Recognizing the need for new processes and procedures, providing recommendations for improvements and overseeing successful implementation Effective Communications Presenting ideas and complex material clearly, concisely, logically and persuasively both orally and in writing Preparing summary reports and presentations, as needed, for approval from review committee, management, CEO and Board of Supervisors Initiating and coordinating project meetings with departments, reviewing progress, providing guidance to departments and updating to executive team about the progress on each project Dealing effectively with various functions/various organizational units regarding budget and finance in meeting business goals Preparing and communicating information needed to compile and present Countywide financial reports Possessing written communication skills to accurately convey both substance and intent Adept at communicating politically sensitive financial matters Team Management/Leadership Effectively managing, leading and coordinating with employees, management and executive staff to successfully compile strategic financial and/or business plans Effectively assigning work to others and providing challenging assignments that give responsibility, authority and autonomy to match developmental readiness Working with departments staff, managers, and executive teams to compile the recommended budget, strategic financial plan, and Countywide financial reports Effectively directing, persuading and motivating others Displaying broad organizational perspective in dealing with issues MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for Fiscal Manager, Senior. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. Application Screening | (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Keren Duran at (714) 667-9718 or keren.duran@ocpw.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 5/9/2024 11:59 PM Pacific
Apr 26, 2024
Full Time
CAREER DESCRIPTION FISCAL MANAGER, SENIOR This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. This recruitment is open to the public and will establish an open eligible list. This list will be used to fill current and future Fiscal Manager, Senior vacancies. This eligible list may be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will close on Thursday, May 9, 2024 at 11:59 PM (PST). Qualified applicants are encouraged to apply immediately. THE DEPARTMENTS County Executive Office The County Budget & Finance Office is part of the County Executive Office and reports to the County Finance Officer. The division’s primary responsibility is the County’s budget: planning, preparation, presentation and monitoring and development of the County’s Long-Range Strategic Financial Plan. In addition, the division performs special studies and participates in working groups to assist the CEO and County departments with special projects. OC Public Works OC Public Works provides services on a regional basis to unincorporated areas, cities, and other County agencies and departments. The primary mission of the department is to protect and enrich the community through the sustainable delivery of projects and services. OC Public Works’ guiding principles are safety, integrity, quality, teamwork, and adaptability. OC Public Works is a unique County department comprised of ten service areas: OC Development Services; OC Fleet Services; OC Administrative Services; OC Facilities Design & Construction; OC Facilities Maintenance & Central Utilities; OC Environmental Resources; OC Operations & Maintenance; OC Construction; OC Infrastructure Programs; and OC Survey. Administrative Services This unit leads the financial, administrative, and information technology operations for the agency. This includes management of policies and procedures, strategic financial planning, budget and payroll, goods and services procurement, public records requests, parking and building administration, and information technology services. For more information on the County of Orange click here . For more information on the County Budget and Finance Office click here . For more information on OC Public Works click here . THE OPPORTUNITY The County of Orange has multiple vacancies in the following Agencies, County Executive Office (CEO) and OC Public Works (OCPW). We are both seeking a Budget/Finance professional with a strong background in local government budget preparation and excellent communication skills. The primary functions of the Fiscal Manager, Senior are related to the annual processes of the multi-year strategic financial plan and annual budget. Duties and responsibilities may include, but are not limited to: Coordinating, developing, monitoring, and presenting budgets and strategic financial plans under the control of the CEO Providing guidance to agencies/departments by reviewing budgets and long-range financial plans including staffing, expense and revenue projections Guiding the effective preparation and utilization of budgetary and financial analyses Researching, preparing, reviewing and justifying comprehensive budget requests and preparing budget-based project proposals Performing or overseeing cost benefit analyses; planning, coordinating and initiating actions to implement related financial and operations management decisions and recommendations Developing and implementing financial policies; advising agencies/departments on policy issues Providing guidance to customers/ stakeholders by reviewing long range staffing and expense projections Presenting budget and financial reports to executive level management as we well as Board of Supervisors-Assigned committees DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess local government, professional budget, finance, and/or accounting experience. In addition, the ideal candidate will possess knowledge and experience in the following core competencies: Technical Experience & Knowledge Working collaboratively with key management and executive staff in developing and/or reviewing budget(s) to meet organizational business goals County's automated budgeting and financial reporting systems, accounting systems, or comparable systems Financial forecasting and projection techniques based on financial planning perspectives Long-range financial planning techniques Understanding, evaluating, analyzing, and recommending funding for each capital and information technology project during the budget and financial plan processes Comparing revenue and expenditure results to budgeted appropriations; determining and calculating variances in budgeted to actual results; and recommending corrective action plans to address variances Analysis/Problem Resolution/Results Oriented Researching, organizing, accurately interpreting and applying relevant data to make informed recommendations Developing alternate solutions or options for executive management's consideration Effectively analyzing problems and situations and readily committing to action Identifying areas for improvement and seeking creative solutions Making decisions that reflect sound judgment Understanding capital and IT project benefits and risk factors to make decisions Compiling Countywide financial reports Achieving measurable results Planning and Organization Applying business savvy, strategic and ethical skills to envision, develop and implement innovative ways of improving business processes Envisioning, developing and recommending alternatives for maintaining required levels of operations Working with departments to prepare and organize long-range Capital and IT project plans and funding for the budget and strategic financial plans Working with departments to prepare and organize Countywide financial reports Recognizing the need for new processes and procedures, providing recommendations for improvements and overseeing successful implementation Effective Communications Presenting ideas and complex material clearly, concisely, logically and persuasively both orally and in writing Preparing summary reports and presentations, as needed, for approval from review committee, management, CEO and Board of Supervisors Initiating and coordinating project meetings with departments, reviewing progress, providing guidance to departments and updating to executive team about the progress on each project Dealing effectively with various functions/various organizational units regarding budget and finance in meeting business goals Preparing and communicating information needed to compile and present Countywide financial reports Possessing written communication skills to accurately convey both substance and intent Adept at communicating politically sensitive financial matters Team Management/Leadership Effectively managing, leading and coordinating with employees, management and executive staff to successfully compile strategic financial and/or business plans Effectively assigning work to others and providing challenging assignments that give responsibility, authority and autonomy to match developmental readiness Working with departments staff, managers, and executive teams to compile the recommended budget, strategic financial plan, and Countywide financial reports Effectively directing, persuading and motivating others Displaying broad organizational perspective in dealing with issues MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for Fiscal Manager, Senior. RECRUITMENT PROCESS Human Resource Services (HRS) screens all application materials for minimum and desirable qualifications. After screening, candidates who meet the minimum and desirable qualifications will be referred to the next step in the recruitment process. Application Screening | (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those candidates that meet the qualifications as listed in the job bulletin will be referred to the next step. Structured Oral Interview (Weighted 100%) Applicants will be interviewed and rated by an oral interview panel of job knowledge experts. Each applicant's rating will be based on responses to a series of structured questions designed to elicit the applicant's qualifications for the job. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once all assessments have been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Veterans Employment Preference The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION: Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS: Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, please contact Keren Duran at (714) 667-9718 or keren.duran@ocpw.ocgov.com . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 5/9/2024 11:59 PM Pacific
City of San Jose
United States, California, San Jose
The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top ten cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Department of Public Works (DPW) is seeking an individual whose values align with the values of the City's employees. T he Public Works Department is one of the largest departments in the City of San José with approximately 650 staff and an annual operating budget of $140 million (FY23). The Department is responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating and regulating development activities, and providing animal care and services. Public Works is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work. The Department is a leader in the City's Capital Improvement Program (CIP), with a focus on voter-approved improvements projects, such as the $650 million Measure T Program, along with Airport CIP, which this Division Manager will administer. The Public Works Department is seeking to fill 1 full-time Division Manager vacanc y in the CIP/Airport Division. The current salary range for the Division Manager is $131,187.68 - $207,658.10. This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience. The Division Manager will report directly to the Deputy Director of Public Works and will manage a growing team of 13 skilled engineers, architects, and analysts. The successful candidate will be a registered professional engineer and/or architect. T he Division Manager is responsible for assisting in the planning, organizing, directing, and coordinating operational and administrative service functions within the Division , oversee ing total project management, from forecasting, planning, design, engineering, bidding, and construction management through to ribbon cuttings. They assist executive and senior management in formulating and implementing department policies and procedures. They are experienced in delivering capital projects from start to finish, are fast learners, nimble, diplomatic, and have demonstrated capability in working with multiple stakeholders. An in-depth knowledge of employing airport industry standard specifications, municipal codes, and engineering principles is desired. Identifying opportunities to streamline the project planning, design, and management processes will be a mark of their success. A strong focus on customer service and partnering with other departments and agencies is essential. The Division Manager will need to balance the demands of quality, speed, and cost with regard to the development and rapid implementation of the Airport's Capital Improvement Program. The Division Manager position performs work of considerable difficulty including: Hiring and retaining staff to assist on-time delivery of projects that meet budget. Diversity, Equity, and Inclusion (DEI) sensitivity and implementation practices are required . Leading and managing the Training and Development team to create consistent project management practices and improvement in our contractor outreach program. Leadership, coordination, and enhancement for airport capital activities between the Airport staff, the Public Works departmental divisions, elected officials, other stakeholders, and the public, using the City's values as a guide. Leading the majority of the $650 million Measure T Program which builds projects to improve Disaster Preparedness, Public Safety, and Infrastructure. Building capital infrastructure in partnership with and creating opportunities for small and local businesses to participate in public works projects. Design/build methodology is often used while guiding contractors and the overall team. Directing special Airport strategic planning programs. Presenting reports and information to the City Council, boards, committees, and other divisions or departments as necessary. Representing the Department of Public Works in a variety of airport interdepartmental and intergovernmental matters. Maintaining compliance with all applicable regulations and to use sound airport engineering principles to achieve team effectiveness in project delivery. Education: Bachelor's degree in engineering, architecture, or a closely related field , master's degree in related field preferred. Experience: Six (6) years of progressively responsible professional experience in managing public infrastructure engineering, capital project delivery, program administration, or equivalent. Supervision: Three (3) years of supervisory experience. Management experience in an equivalent major division within a public agency preferred. Certifications: This p osition requires being a registered professional engineer or architect and being capable of securing a valid CA driver's license . Form 700 requirement : This position requires a disclosure of outside investments, real property interest, income, and business positions. You must complete and file an "Assuming Office Form 700" with the City Clerk's Office within the first 30 days of employment with the office. Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Job Expertise : Demonstrates knowledge of, and experience with, applicable professional/technical principles and practices, citywide and departmental procedures/policies, and federal and state rules and regulations including knowledge or experience related to: Experience in large capital project budget preparation and administration. California Environmental Quality Act (CEQA) or comparable requirements. Experience in human resource management, including employee recruitment, retention, and organizational development. Design/Build capital project delivery. Design, review, and construction of public infrastructure, such as airport/airfield and/or public roads and facilities. Understanding the use of engineering or architecture technology. Supervision : Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Communication Skills : Communicates and listens effectively and responds in a timely , effective, positive, and respectful manner; written reports and correspondence are accurate , complete, current; well-organized, legible, concise, neat, and in proper grammatical form. Ability to effectively present ideas orally and in writing. Management : Evaluates priorities to ensure that the "true" top priorities are handled satisfactorily; sets clear goals for the employees and the work unit. Political Skills : In taking action , demonstrates an underst
anding and consideration of how their actions will impact stakeholders and affected areas in the organization. Problem Solving : Approaches a situation or problem by defining the problem or issue; determines the significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Customer Service : Approaches problem-solving by focusing on customers first; advocates for customer results point of view; demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently in a timely , accurate , respectful, and friendly manner. Conflict Management : Uses appropriate interpersonal styles and methods to resolve conflict that arises from the varying opinions on project issues/outcomes. Fiscal Management : Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements. Teamwork / Interpersonal Skills : Uses efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness. Use of diversity, equity, and inclusive principles required . Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews . To be considered for this position, you must fill out the application on the City of San Jose website and submit the following: Resume Cover letter : Your cover letter should be one to two pages. This response will also be used to evaluate your written communication skills. In your cover letter, d escribe how your education and experience makes you the best candidate for this position, be sure to include any experience in the following areas: Managing and delivering capital projects. Budget planning and monitoring of various programs and projects. Leading a work unit to achieve a common goal. Knowledge and experience related to an airport capital improvement program or similar industrial facility. You must submit your resume and a cover letter in order to be considered for this vacancy or your application may be deemed incomplete and withheld from further consideration. If you have questions about the duties of these positions, the selection or hiring processes, please contact April.Hanson@sanjoseca.gov .
Apr 17, 2024
Full Time
The City of San José, the Capital of Silicon Valley, is one of the nation's best managed cities and one of the top ten cities in which to live, work, and do business. Moreover, San José is the center of cultural, government and economic activity for the region. The employees of the City of San José have embraced the following values: Integrity, Innovation, Excellence, Collaboration, Respect and Celebration. The City's Department of Public Works (DPW) is seeking an individual whose values align with the values of the City's employees. T he Public Works Department is one of the largest departments in the City of San José with approximately 650 staff and an annual operating budget of $140 million (FY23). The Department is responsible for delivering capital improvement projects for a wide variety of City facilities and infrastructure, maintaining City facilities and fleet assets, facilitating and regulating development activities, and providing animal care and services. Public Works is committed to high-quality service, partnering with the community, and providing an excellent environment in which to work. The Department is a leader in the City's Capital Improvement Program (CIP), with a focus on voter-approved improvements projects, such as the $650 million Measure T Program, along with Airport CIP, which this Division Manager will administer. The Public Works Department is seeking to fill 1 full-time Division Manager vacanc y in the CIP/Airport Division. The current salary range for the Division Manager is $131,187.68 - $207,658.10. This salary range includes an approximate five percent (5%) ongoing non-pensionable compensation. Actual salary shall be determined by the final candidates' qualifications and experience. The Division Manager will report directly to the Deputy Director of Public Works and will manage a growing team of 13 skilled engineers, architects, and analysts. The successful candidate will be a registered professional engineer and/or architect. T he Division Manager is responsible for assisting in the planning, organizing, directing, and coordinating operational and administrative service functions within the Division , oversee ing total project management, from forecasting, planning, design, engineering, bidding, and construction management through to ribbon cuttings. They assist executive and senior management in formulating and implementing department policies and procedures. They are experienced in delivering capital projects from start to finish, are fast learners, nimble, diplomatic, and have demonstrated capability in working with multiple stakeholders. An in-depth knowledge of employing airport industry standard specifications, municipal codes, and engineering principles is desired. Identifying opportunities to streamline the project planning, design, and management processes will be a mark of their success. A strong focus on customer service and partnering with other departments and agencies is essential. The Division Manager will need to balance the demands of quality, speed, and cost with regard to the development and rapid implementation of the Airport's Capital Improvement Program. The Division Manager position performs work of considerable difficulty including: Hiring and retaining staff to assist on-time delivery of projects that meet budget. Diversity, Equity, and Inclusion (DEI) sensitivity and implementation practices are required . Leading and managing the Training and Development team to create consistent project management practices and improvement in our contractor outreach program. Leadership, coordination, and enhancement for airport capital activities between the Airport staff, the Public Works departmental divisions, elected officials, other stakeholders, and the public, using the City's values as a guide. Leading the majority of the $650 million Measure T Program which builds projects to improve Disaster Preparedness, Public Safety, and Infrastructure. Building capital infrastructure in partnership with and creating opportunities for small and local businesses to participate in public works projects. Design/build methodology is often used while guiding contractors and the overall team. Directing special Airport strategic planning programs. Presenting reports and information to the City Council, boards, committees, and other divisions or departments as necessary. Representing the Department of Public Works in a variety of airport interdepartmental and intergovernmental matters. Maintaining compliance with all applicable regulations and to use sound airport engineering principles to achieve team effectiveness in project delivery. Education: Bachelor's degree in engineering, architecture, or a closely related field , master's degree in related field preferred. Experience: Six (6) years of progressively responsible professional experience in managing public infrastructure engineering, capital project delivery, program administration, or equivalent. Supervision: Three (3) years of supervisory experience. Management experience in an equivalent major division within a public agency preferred. Certifications: This p osition requires being a registered professional engineer or architect and being capable of securing a valid CA driver's license . Form 700 requirement : This position requires a disclosure of outside investments, real property interest, income, and business positions. You must complete and file an "Assuming Office Form 700" with the City Clerk's Office within the first 30 days of employment with the office. Competencies The ideal candidate will possess the following competencies, as demonstrated in past and current employment history. Job Expertise : Demonstrates knowledge of, and experience with, applicable professional/technical principles and practices, citywide and departmental procedures/policies, and federal and state rules and regulations including knowledge or experience related to: Experience in large capital project budget preparation and administration. California Environmental Quality Act (CEQA) or comparable requirements. Experience in human resource management, including employee recruitment, retention, and organizational development. Design/Build capital project delivery. Design, review, and construction of public infrastructure, such as airport/airfield and/or public roads and facilities. Understanding the use of engineering or architecture technology. Supervision : Sets effective long and short-term goals based on a good understanding of management practices; establishes realistic priorities within available resources; provides motivational support; empowers others; assigns decision-making and work functions to others in an appropriate manner to maximize organizational and individual effectiveness. Communication Skills : Communicates and listens effectively and responds in a timely , effective, positive, and respectful manner; written reports and correspondence are accurate , complete, current; well-organized, legible, concise, neat, and in proper grammatical form. Ability to effectively present ideas orally and in writing. Management : Evaluates priorities to ensure that the "true" top priorities are handled satisfactorily; sets clear goals for the employees and the work unit. Political Skills : In taking action , demonstrates an underst
anding and consideration of how their actions will impact stakeholders and affected areas in the organization. Problem Solving : Approaches a situation or problem by defining the problem or issue; determines the significance of problem(s); collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Customer Service : Approaches problem-solving by focusing on customers first; advocates for customer results point of view; demonstrates the ability to anticipate customers' needs and deliver services effectively and efficiently in a timely , accurate , respectful, and friendly manner. Conflict Management : Uses appropriate interpersonal styles and methods to resolve conflict that arises from the varying opinions on project issues/outcomes. Fiscal Management : Understands the relationship of the budget and resources to the strategic plan; complies with administrative controls over funds, contracts, and procurements. Teamwork / Interpersonal Skills : Uses efficient and cost-effective approaches to integrate technology into the workplace and improve program effectiveness. Use of diversity, equity, and inclusive principles required . Selection Process: The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job specific questions. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews . To be considered for this position, you must fill out the application on the City of San Jose website and submit the following: Resume Cover letter : Your cover letter should be one to two pages. This response will also be used to evaluate your written communication skills. In your cover letter, d escribe how your education and experience makes you the best candidate for this position, be sure to include any experience in the following areas: Managing and delivering capital projects. Budget planning and monitoring of various programs and projects. Leading a work unit to achieve a common goal. Knowledge and experience related to an airport capital improvement program or similar industrial facility. You must submit your resume and a cover letter in order to be considered for this vacancy or your application may be deemed incomplete and withheld from further consideration. If you have questions about the duties of these positions, the selection or hiring processes, please contact April.Hanson@sanjoseca.gov .
City of San Jose
United States, California, San Jose
The City of San José is a place where we use civic technology to help our community thrive. As the 10th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology's (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. NOTE - The first review of applications will be on Monday, April 22, 2024. Please submit your application by 11:59 p.m. (PST) on Friday, April 19, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of April 29, 2024. The City of San José is recruiting for an Infrastructure and Operations Support Manager, Emergency Operations Center in the Information Technology Department. As a technical manager, this position will be responsible for overseeing infrastructure service and day-to-day operations for the City's Emergency Operation Center (EOC). The Infrastructure and Operations Support Manager, Emergency Operations Center supports the essential technologies needed to operate the City's EOC in disasters, including the core network infrastructure, computing servers, storage, enterprise applications, collaboration tools, Mobile Device Management (MDM), and Motorola Computer Dispatch workstations. The EOC technologies include a multi-layer redundant/backup network connectivity with a localized data center, servers, and storage. This allows the EOC's technology services available during large-scale emergency events. This position requires strong technical hands-on experience and leadership skills as well as the ability to take initiative and direct others. We are seeking an individual with a willingness to adapt to an ever-changing business as well as an ever-changing technical environment. The ideal candidate must be able to take full ownership of managing and delegating the services of IT infrastructure, business collaboration tools, and City applications to support the EOC and lead projects to completion. Infrastructure operations include identity management, private and public cloud infrastructure, server virtualization, system management, and monitoring, client and server Windows Operating Systems and client applications, etc. Business collaboration tools include Microsoft Office 365 Productivity Suite, Microsoft Teams, SharePoint, related Office 365 Suite offerings, Zoom, etc. City applications include GIS, desktop applications, etc. This position demands a proven ability to resolve complex technical issues with limited resources. A strong leadership mindset, the ability to collaborate well with teams, and a strong civil servant mentality are essential to this position. The Infrastructure and Operations Support Manager for the Emergency Operations Center is a member of the IT Department with a mission to support the EOC. The work plan defines the business requirements with priorities set by the Office of Emergency Management. As a member of the EOC response team, the Infrastructure and Operations Support Manager, Emergency Operations Center will need to be available onsite to support the emergency event. Work hours during an emergency event could be after the City's business hours or on the weekend. Duties may include but are not limited to: Providing technical leadership for the City's enterprise infrastructure which includes: network, servers, hyperconverged infrastructure, desktops and mobile devices, Active Directory, VPN, Federation Service, Public/Private Cloud support, enterprise storage, system management and monitoring, enterprise system backups and restore, as well as Disaster Recovery of EOC IT services. Leading advanced troubleshooting and triage responsibilities for infrastructure issues to ensure service availability to meet service level expectations. Validating and managing system configuration changes to ensure successful system upgrades and configuration changes to the production environment. Developing technical guidelines and governance framework to ensure best practices and security. Triaging, leading, and resolving advanced infrastructure issues and service outages. Leading project implementation to completion. Coordinating communication and IT service needs with Public Safety and departments. Managing asset life cycle, including tracking, replacement, and surplus of equipment. Managing infrastructure maintenance and support contracts. Providing technical leadership and IT training to EOC staff and City employees Please note that the Infrastructure and Operations Support Manager, Emergency Operation Center position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Salary Information: The final candidate's qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Supervising Technology Analyst (ESTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $136,237.92 - $ 166,005.84 The ESTA classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. Education and Experience: A Bachelor's Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of electronic business systems/solutions, or application development and/or support. Acceptable Substitution: Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of electronic business systems/solutions or application development and/or support. Required Licensing (such as driver's license, certifications, etc.): Possession of a valid State of California driver's license may be required. Certification as a Microsoft Certified Systems Engineer (MCSE) or equivalent certification from a professional organization acceptable to the City of San Jose may be required. Passing a San Jose Police Department background check and FEMA training and certification are conditions of employment. Competencies The ideal candidate will possess the following competencies, as demonstra
ted in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices including Enterprise Architecture, technical project management, application lifecycle management, and applicable industry applications/systems platform tools. Breadth of expertise to enable managing major technology services, programs, and products across multiple departmental technology environments and ensuring cross coordination between departments, including adherence with Citywide and departmental procedures/policies and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience: Strong technical hands-on experience in designing, managing, and troubleshooting current technologies such as: Network (Ruckus) L2/L3 switches; Hyperconverged Infrastructure (Nutanix); Private Virtual Infrastructure and NSX (VMWare); Azure Public Cloud Infrastructure; Configuration Management (SCCM); Identity Management (Active Directory, Federation Services, Azure Active Directory); Windows OS (Desktop Windows 10 and 11, Server OS 2016 and above); Enterprise Backup and Restore, Disaster Recovery; Microsoft Office 365 Productivity Suite and Collaboration Tools; Mobile Device Management (Microsoft Intune, VMware Workspace One); and/or Powershell scripting Experience in leading Incident Response and Change Management. Experience creating and updating technical documentation. Understand infrastructure operations, security best practices, and Disaster and Recovery. Ability to train end users on the use of computers and related applications Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Project Management - Ensures support for projects and implements agency goals and strategic objectives. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions . You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical and/or writing exercise. If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Tram Nguyen at tramt.nguyen@sanjoseca.gov .
Apr 05, 2024
Full Time
The City of San José is a place where we use civic technology to help our community thrive. As the 10th largest city in the nation, the City manages a large set of services and assets. The City operates on a budget of $5 billion, with 7,000 employees serving 1+ million residents and 80,000 businesses in the heart of Silicon Valley. Information Technology's (IT) mission: Put powerful tools and information in the hands of people to unleash their brilliance in service to our community. IT enables that mission through business and infrastructure systems, cybersecurity, data management and analysis, productivity and collaboration tools, the San Jose 311 resident experience platform, data equity and privacy programs, and strategic planning. San Jose is powered by truly great people, a robust technology environment, and a strong sense of purpose. We promote work-life integration and a focus on growth to bring out the best in our people. Come join us in making San Jose the most vibrant, equitable, sustainable, and innovative city in America! You can visit the Information Technology Department website to learn more about us. NOTE - The first review of applications will be on Monday, April 22, 2024. Please submit your application by 11:59 p.m. (PST) on Friday, April 19, 2024, if you would like your application to be included in the first review. Candidates who pass the first application review round will be invited to interviews on the week of April 29, 2024. The City of San José is recruiting for an Infrastructure and Operations Support Manager, Emergency Operations Center in the Information Technology Department. As a technical manager, this position will be responsible for overseeing infrastructure service and day-to-day operations for the City's Emergency Operation Center (EOC). The Infrastructure and Operations Support Manager, Emergency Operations Center supports the essential technologies needed to operate the City's EOC in disasters, including the core network infrastructure, computing servers, storage, enterprise applications, collaboration tools, Mobile Device Management (MDM), and Motorola Computer Dispatch workstations. The EOC technologies include a multi-layer redundant/backup network connectivity with a localized data center, servers, and storage. This allows the EOC's technology services available during large-scale emergency events. This position requires strong technical hands-on experience and leadership skills as well as the ability to take initiative and direct others. We are seeking an individual with a willingness to adapt to an ever-changing business as well as an ever-changing technical environment. The ideal candidate must be able to take full ownership of managing and delegating the services of IT infrastructure, business collaboration tools, and City applications to support the EOC and lead projects to completion. Infrastructure operations include identity management, private and public cloud infrastructure, server virtualization, system management, and monitoring, client and server Windows Operating Systems and client applications, etc. Business collaboration tools include Microsoft Office 365 Productivity Suite, Microsoft Teams, SharePoint, related Office 365 Suite offerings, Zoom, etc. City applications include GIS, desktop applications, etc. This position demands a proven ability to resolve complex technical issues with limited resources. A strong leadership mindset, the ability to collaborate well with teams, and a strong civil servant mentality are essential to this position. The Infrastructure and Operations Support Manager for the Emergency Operations Center is a member of the IT Department with a mission to support the EOC. The work plan defines the business requirements with priorities set by the Office of Emergency Management. As a member of the EOC response team, the Infrastructure and Operations Support Manager, Emergency Operations Center will need to be available onsite to support the emergency event. Work hours during an emergency event could be after the City's business hours or on the weekend. Duties may include but are not limited to: Providing technical leadership for the City's enterprise infrastructure which includes: network, servers, hyperconverged infrastructure, desktops and mobile devices, Active Directory, VPN, Federation Service, Public/Private Cloud support, enterprise storage, system management and monitoring, enterprise system backups and restore, as well as Disaster Recovery of EOC IT services. Leading advanced troubleshooting and triage responsibilities for infrastructure issues to ensure service availability to meet service level expectations. Validating and managing system configuration changes to ensure successful system upgrades and configuration changes to the production environment. Developing technical guidelines and governance framework to ensure best practices and security. Triaging, leading, and resolving advanced infrastructure issues and service outages. Leading project implementation to completion. Coordinating communication and IT service needs with Public Safety and departments. Managing asset life cycle, including tracking, replacement, and surplus of equipment. Managing infrastructure maintenance and support contracts. Providing technical leadership and IT training to EOC staff and City employees Please note that the Infrastructure and Operations Support Manager, Emergency Operation Center position is currently eligible for a hybrid telework schedule. The schedule for working remotely and onsite is subject to change. Salary Information: The final candidate's qualifications and experience shall determine the actual salary. In addition to the starting salary, employees in the Enterprise Supervising Technology Analyst (ESTA) classification shall also receive an approximate five percent (5%) ongoing non-pensionable compensation pay. Salary Range (including the 5% NPWI): $136,237.92 - $ 166,005.84 The ESTA classification is represented by the City Association of Management Personnel (CAMP) bargaining unit. Education and Experience: A Bachelor's Degree from an accredited college or university in a relevant field, AND four (4) years of progressively responsible professional/journey level experience, of which at least two (2) years of experience include lead technical work in development, implementation and maintenance of electronic business systems/solutions, or application development and/or support. Acceptable Substitution: Additional years of increasingly responsible directly related work experience may be substituted for education on a year-for-year basis up to two (2) years. Completion of a Master's Degree in a relevant field from an accredited college or university may be substituted for one (1) year of the required two (2) years of experience which include lead technical work in development, implementation and maintenance of electronic business systems/solutions or application development and/or support. Required Licensing (such as driver's license, certifications, etc.): Possession of a valid State of California driver's license may be required. Certification as a Microsoft Certified Systems Engineer (MCSE) or equivalent certification from a professional organization acceptable to the City of San Jose may be required. Passing a San Jose Police Department background check and FEMA training and certification are conditions of employment. Competencies The ideal candidate will possess the following competencies, as demonstra
ted in past and current employment history. Desirable competencies for this position include: Job Expertise - Demonstrates knowledge of and experience with applicable professional/technical principles and practices including Enterprise Architecture, technical project management, application lifecycle management, and applicable industry applications/systems platform tools. Breadth of expertise to enable managing major technology services, programs, and products across multiple departmental technology environments and ensuring cross coordination between departments, including adherence with Citywide and departmental procedures/policies and federal and state rules and regulations. The ideal candidate will also possess a combination of the following knowledge and experience: Strong technical hands-on experience in designing, managing, and troubleshooting current technologies such as: Network (Ruckus) L2/L3 switches; Hyperconverged Infrastructure (Nutanix); Private Virtual Infrastructure and NSX (VMWare); Azure Public Cloud Infrastructure; Configuration Management (SCCM); Identity Management (Active Directory, Federation Services, Azure Active Directory); Windows OS (Desktop Windows 10 and 11, Server OS 2016 and above); Enterprise Backup and Restore, Disaster Recovery; Microsoft Office 365 Productivity Suite and Collaboration Tools; Mobile Device Management (Microsoft Intune, VMware Workspace One); and/or Powershell scripting Experience in leading Incident Response and Change Management. Experience creating and updating technical documentation. Understand infrastructure operations, security best practices, and Disaster and Recovery. Ability to train end users on the use of computers and related applications Decision Making - Identifies and understands issues, problems, and opportunities; uses effective approaches for choosing a course of action or developing appropriate solutions. Analytical Thinking - Approaching a problem or situation by using a logical, systematic, sequential approach. Problem Solving - Approaches a situation or problem by defining the problem or issue; determines the significance of problem; collects information; uses logic and intuition to arrive at decisions or solutions to problems that achieve the desired outcome. Leadership - Leads by example; demonstrates high ethical standards; remains visible and approachable and interacts with others on a regular basis; promotes a cooperative work environment, allowing others to learn from mistakes; provides motivational supports and direction. Teamwork & Interpersonal Skills - Develops effective relationships with co-workers and supervisors by helping others accomplish tasks and using collaboration and conflict resolution skills. Project Management - Ensures support for projects and implements agency goals and strategic objectives. Communication Skills - Effectively conveys information and expresses thoughts and facts clearly, orally and in writing; demonstrates effective use of listening skills; displays openness to other people's ideas and thoughts. Selection Process The selection process will consist of an evaluation of the applicant's training and experience based on the application and responses to all the job-specific questions . You must answer all questions to be considered, or your application may be deemed incomplete and withheld from further consideration. Only those candidates whose backgrounds best match the position will be invited to proceed in the selection process. Additional phases of the selection process will consist of one or more interviews, one of which may include a practical and/or writing exercise. If you have questions about the duties of these positions, the selection, or the hiring processes, please contact Tram Nguyen at tramt.nguyen@sanjoseca.gov .
California State University, San Bernardino (CSUSB)
5500 University Parkway, San Bernardino, CA 92407, USA
Job Summary: As an essential member of the Public Safety Department within the Division of Administration Finance and Technology, the Manager of Emergency Management/Business Continuity will provide strategic direction in all areas of emergency preparedness and management and is responsible for assessing, revising, communicating, and maintaining the campus Emergency Management Plan, including disaster mitigation, preparedness, planning, training, education, response, business continuity, and recovery. Duties and responsibilities: Annually revises and updates the comprehensive Emergency Management Plan (EMP) to include collaborating with other University Departments to revise and update the functional annexes and hazard specific appendices. Collaborates with the Police Department, Environmental Health & Safety, Facilities, Information Technology Services and other departments to adopt best practices with respect to design, coordination and implementation of campus-wide emergency preparedness initiatives. Establishes and maintains an emergency Building Marshall Team for every campus building and assists them in annually updating their Building Comprehensive Emergency Action Plan that is specific to the needs of the units in each building. Facilitates training of University employees and Emergency Operations Center (EOC) staff to include periodic exercises with the Emergency Building Marshall Team and annual training for the EOC Group and Executive Command/Policy Group. Designs, executes, coordinates and evaluates tabletop, functional and full-scale training exercises to test the EMP and prepare the University community for an effective response to major emergencies. Establishes and maintains a functional EOC including: analyzing and inventorying necessary operational supplies; annually updating and distributing an EOC personnel call list; testing of EOC communications including phones, computers and wireless services and serve as the EOC coordinator during any EOC activation. (Is available for 24-hour on-call response to perform emergency management functions and related duties during an emergency, such as providing support to the University's incident commander and staff in the EOC). Collaborates with administrators, faculty and staff to annually review, test and update campus Business Continuity Plans as well as providing updates to the University Business Continuity Summary Plan. As necessary, provide training on the continuity software, Kuali Ready and provide table-top or other exercises to test plan readiness by unit and/or department. Creates and maintains clear and accurate reports and records to include after-action reports following training exercises and major emergencies, other training records, building comprehensive emergency action plans, committee meeting notes, staff contact lists and all other emergency management records. Researches options and best practices in emergency notification and other systems that can be used during an emergency to ensure the safety of students, employees and visitors and makes recommendations for implementation. Proposes emergency preparedness policies and procedures to the Assistant Vice President, Risk Management. Serves as a liaison on emergency preparedness issues with local and county partners and expands ongoing partnerships with local, state and federal agencies for emergency planning and disaster training and exercises. Collaborates with University Police, Facilities, Risk Management and other departments to prepare capital and operational requests and pre-disaster grants to support emergency preparedness. Assist university departments with the development and submission process for federal and state reimbursement claims for the university's costs during emergency operations as necessary. Annually review and revise all of CSUSB's emergency preparedness and informational materials to include: Disaster Preparedness Quick Reference Guide, Emergency Operations Reference Guides for both faculty/staff and students, telephone rosters for all emergency groups on campus, campus evacuation site maps, campus traffic evacuation maps, the emergency information provided on the Risk Management website and all other informational materials related to emergency management and business continuity. Minimum Qualifications: Required Education and Experience Equivalent to a Bachelor's degree. Three years of emergency management experience OR an equivalent combination of education and experience. Required Qualifications Knowledge Applicants must possess knowledge of local, state, and federal rules, guidelines and standards for disaster preparedness planning, strategies, and techniques, including specific knowledge of the principles of ICS, SEMS and NIMS. Applicants must possess knowledge of local, state, and federal emergency systems and agencies, to include law enforcement, fire prevention/protection, and emergency medical services. Applicants must possess knowledge of best practices in continuity of operations, mass evacuation, sheltering in place, relocation, and reunification. Knowledge of Kuali Ready, InformaCast Veoci, and RAVE Mobile is a plus. Abilities: Applicants must possess ability to secure technical and financial assistance available through state and federal programs and grants, as well as develop and maintain working relationships and coordination with private, local, state, and federal emergency management and emergency response officials. Applicants must possess the ability to conduct a hazard vulnerability assessment and develop hazard mitigation plans. Applicants must possess the ability to identify strengths and weaknesses in existing emergency management programs and recommend solutions. Applicants must possess the ability to multi-task effectively with competing priorities. Applicant must possess the ability to evaluate, observe, compare monitor data included in management reports to determine compliance with standard operating procedures and protocols. Applicants must possess the ability to gather pertinent facts, make thorough analyses, and arrive at sound conclusions. Preferred Qualifications Advanced knowledge of applicable state and federal civil rights, education, or employee/labor relations laws and regulations. Demonstrated experience and skill in event planning including determining the event’s purpose. Experience working in higher education. Compensation and Benefits: Anticipated Hiring Range: $7500 per month Classification Salary Range: $3938 - $11,703 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-Will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. First considerations will be given to candidates who apply by Wednesday, April 3, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Campus Security Authority This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 21, 2024
Job Summary: As an essential member of the Public Safety Department within the Division of Administration Finance and Technology, the Manager of Emergency Management/Business Continuity will provide strategic direction in all areas of emergency preparedness and management and is responsible for assessing, revising, communicating, and maintaining the campus Emergency Management Plan, including disaster mitigation, preparedness, planning, training, education, response, business continuity, and recovery. Duties and responsibilities: Annually revises and updates the comprehensive Emergency Management Plan (EMP) to include collaborating with other University Departments to revise and update the functional annexes and hazard specific appendices. Collaborates with the Police Department, Environmental Health & Safety, Facilities, Information Technology Services and other departments to adopt best practices with respect to design, coordination and implementation of campus-wide emergency preparedness initiatives. Establishes and maintains an emergency Building Marshall Team for every campus building and assists them in annually updating their Building Comprehensive Emergency Action Plan that is specific to the needs of the units in each building. Facilitates training of University employees and Emergency Operations Center (EOC) staff to include periodic exercises with the Emergency Building Marshall Team and annual training for the EOC Group and Executive Command/Policy Group. Designs, executes, coordinates and evaluates tabletop, functional and full-scale training exercises to test the EMP and prepare the University community for an effective response to major emergencies. Establishes and maintains a functional EOC including: analyzing and inventorying necessary operational supplies; annually updating and distributing an EOC personnel call list; testing of EOC communications including phones, computers and wireless services and serve as the EOC coordinator during any EOC activation. (Is available for 24-hour on-call response to perform emergency management functions and related duties during an emergency, such as providing support to the University's incident commander and staff in the EOC). Collaborates with administrators, faculty and staff to annually review, test and update campus Business Continuity Plans as well as providing updates to the University Business Continuity Summary Plan. As necessary, provide training on the continuity software, Kuali Ready and provide table-top or other exercises to test plan readiness by unit and/or department. Creates and maintains clear and accurate reports and records to include after-action reports following training exercises and major emergencies, other training records, building comprehensive emergency action plans, committee meeting notes, staff contact lists and all other emergency management records. Researches options and best practices in emergency notification and other systems that can be used during an emergency to ensure the safety of students, employees and visitors and makes recommendations for implementation. Proposes emergency preparedness policies and procedures to the Assistant Vice President, Risk Management. Serves as a liaison on emergency preparedness issues with local and county partners and expands ongoing partnerships with local, state and federal agencies for emergency planning and disaster training and exercises. Collaborates with University Police, Facilities, Risk Management and other departments to prepare capital and operational requests and pre-disaster grants to support emergency preparedness. Assist university departments with the development and submission process for federal and state reimbursement claims for the university's costs during emergency operations as necessary. Annually review and revise all of CSUSB's emergency preparedness and informational materials to include: Disaster Preparedness Quick Reference Guide, Emergency Operations Reference Guides for both faculty/staff and students, telephone rosters for all emergency groups on campus, campus evacuation site maps, campus traffic evacuation maps, the emergency information provided on the Risk Management website and all other informational materials related to emergency management and business continuity. Minimum Qualifications: Required Education and Experience Equivalent to a Bachelor's degree. Three years of emergency management experience OR an equivalent combination of education and experience. Required Qualifications Knowledge Applicants must possess knowledge of local, state, and federal rules, guidelines and standards for disaster preparedness planning, strategies, and techniques, including specific knowledge of the principles of ICS, SEMS and NIMS. Applicants must possess knowledge of local, state, and federal emergency systems and agencies, to include law enforcement, fire prevention/protection, and emergency medical services. Applicants must possess knowledge of best practices in continuity of operations, mass evacuation, sheltering in place, relocation, and reunification. Knowledge of Kuali Ready, InformaCast Veoci, and RAVE Mobile is a plus. Abilities: Applicants must possess ability to secure technical and financial assistance available through state and federal programs and grants, as well as develop and maintain working relationships and coordination with private, local, state, and federal emergency management and emergency response officials. Applicants must possess the ability to conduct a hazard vulnerability assessment and develop hazard mitigation plans. Applicants must possess the ability to identify strengths and weaknesses in existing emergency management programs and recommend solutions. Applicants must possess the ability to multi-task effectively with competing priorities. Applicant must possess the ability to evaluate, observe, compare monitor data included in management reports to determine compliance with standard operating procedures and protocols. Applicants must possess the ability to gather pertinent facts, make thorough analyses, and arrive at sound conclusions. Preferred Qualifications Advanced knowledge of applicable state and federal civil rights, education, or employee/labor relations laws and regulations. Demonstrated experience and skill in event planning including determining the event’s purpose. Experience working in higher education. Compensation and Benefits: Anticipated Hiring Range: $7500 per month Classification Salary Range: $3938 - $11,703 per month The salary offered will take into account internal equity and experience among other factors. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Position Information: Work status: Full-time/Exempt/At-Will Academic year schedule: Monday through Friday (8:00 am - 5:00 pm), some evenings/weekends. Summer schedule: Monday through Thursday (7:00 am - 5:30 pm), some evenings/weekends. This is a full-time management (MPP) position. MPP employees serve at the pleasure of the campus President. MPPs do not serve a probationary period and never receive permanent status. This position is a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position is required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. First considerations will be given to candidates who apply by Wednesday, April 3, 2024 and will continue until the position is filled; however, the position may close when an adequate number of qualified applications are received. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. California State University, San Bernardino in not a sponsoring agency for staff or management positions (i.e. H1-B Visas). Conditions of Employment Background Check Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Mandated Reporter The person holding this position is considered a `mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Campus Security Authority This position is designated as a Campus Security Authority (CSA) position under the federal Jeanne Cleary Disclosure of Campus Security Policy and Campus Crime Statistics Act. CSAs are responsible for reporting allegations of Clery Act Crimes reported to them or that they witness. CSA training is required. I-9 CSUSB hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. See Form I-9 Acceptable Documents at https://www.uscis.gov/i-9-central/form-i-9-acceptable-documents . Statement of Commitment to Diversity In our commitment to the furthering of knowledge and fulfilling our educational mission, California State University, San Bernardino seeks a campus climate that welcomes, celebrates, and promotes respect for the entire variety of human experience. We welcome people from all backgrounds, and we seek to include knowledge and values from many cultures in the curriculum and extra-curricular life of the campus community. We will create, promote, and maintain activities and programs that further our understanding of individual and group diversity. We will also develop and communicate policies and promote values that discourage intolerance and discrimination. California State University, San Bernardino is proud to be an Affirmative Action/Equal Opportunity Employer. We recruit, hire, train, and administer all personnel actions without regard to race, ethnicity, religion, color, caste, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, socioeconomic status, genetic information, medical condition, disability, marital status, protected military or veteran status, or any other status protected by applicable law. This position adheres to CSU policies against Sex Discrimination, Sexual Harassment, and Sexual Violence, including Domestic Violence, Dating Violence, and Stalking. This requires completion of Sexual Violence Prevention Training within 6 months of assuming employment and on a two-year basis thereafter. (Executive Order 1096) For more information about Diversity & Inclusion at CSUSB, please visit https://www.csusb.edu/human-resources/diversity-inclusion Closing Statement: Reasonable Accommodation We provide reasonable accommodations to applicants and employees with disabilities. Applicants with questions about access or requiring a reasonable accommodation for any part of the application or hiring process should contact CSUSB Benefits at benefits@csusb.edu. Smoking CSUSB is a smoke and tobacco-free campus. See policy at https://calstate.policystat.com/policy/6591951/latest/ . Clery Act In compliance with state and federal crime awareness and campus security legislation, including The Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act, California Education Code section 67380, and the Higher Education Opportunity Act (HEOA), the Cal State San Bernardino Annual Security and Fire Safety Report is available at: https://www.csusb.edu/clery-act Advertised: Mar 20 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to Information or Computer Science, plus three (3) years of experience in a related field, including two (2) years of leadership or supervisory experience. Experience may substitute for education up to four (4) years. Licenses and Certifications Required: None. Notes to Applicants Position Overview: The Wireless Communication Services Division ( WCSD ) in the Communications and Technology Management ( CTM ) department at the City of Austin is hiring an IT Manager responsible for managing Master Site Services for ASTRO -25 trunked Regional Radio System. This individual must have advanced experience with ASTRO -25 trunked radio system design, installation and / or management. The IT Manager shall primarily manage Master Site Services to support reliable voice radio, and mobile data, and supervise Codeplug / radio programming template development. The IT Manager shall be responsible for on-boarding public safety and public service agencies to the GATRRS network and develop and maintain standards and processes for all onboarding, design, and implementation of tech solutions on GATRRS network. The IT Manager should have highly effective communication skills to work with multiple regional government, school districts and other agency uses, possess conflict resolution skills, and can delegate, motivate, supervise, train, and lead employees. The IT Manager should have experience in managing a technical team that is administrating various ASTRO -25 trunked radio system applications such as Radio Manager, Provisioning Manager, Key Management Facility Server, and Authentication Server. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted virtually via Microsoft Teams. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more! Click here for more information. Pay Range $47.75 - $62.07 Hours Standard business hours, however position will require hours outside of standard schedule, including on-call, as operational needs determine. Job Close Date 05/19/2024 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1006 Smith Road, Austin, Texas Preferred Qualifications Preferred Experience: Experience leading a highly technical team which supports critical radio infrastructure Certification in Incident Command System Management such as Communications Unit Leader ( COML ), or Communications Unit Technician ( COMT ), or General Radiotelephone Operator License ( GROL ), or have the ability to acquire one of these certifications within a year of employment Experience and knowledge in ASTRO -25 trunked radio system design, installation and/or management. Experience in radio security solutions such as Encryption, Authentication and experience in upgrade of technology such as Master Site Core, network devices, dispatch radio consoles, etc. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Plans, organizes, schedules, and coordinates the work supporting large-scale corporate and enterprise-level information systems. Provides advanced technical leadership on integrating complex existing or new information system technologies. Monitors and evaluates staff performance to accomplish tasks and established objectives, and ensures compliance with City of Austin personnel, security, and department procedures. Prepares operating budgets, reviews ongoing expenditures to ensure adherence to budgets, and coordinates recurrent program/project budgets and resource forecasts. Manages the coordination of complex projects with other City departments, project teams, and agencies using industry best practices to gain maximum value from combined systems. Researches complex commercial products, technology solutions, and participates in the development of vendor contracts, performs vendor management and contract management duties, and prepares and evaluates Requests for Proposal (RFPs). Prepares, reviews, and approves documentation for procurement of IT systems. May exercise oversight of departmental IT purchases. Develops and prepares management and productivity reports, studies, and analyses. Develops training programs and guides, and trains staff on work procedures and operating instructions. Ensures disaster recovery is in place for critical systems. Improves operations, decreases turnaround times, and streamlines work processes to provide quality customer service. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of management and supervisory principles and practices. Knowledge of current IT systems and data systems technology, security, operations, and practices. Knowledge of budget processes. Knowledge of project and resource management. Skill in organizing and assigning work effectively and efficiently. Skill in understanding the organization and operation of the City and departments, as necessary. Skill in operating computers and related software applications. Skill in conducting hardware and software evaluations, performing selection, and acquisition functions. Skill in analyzing and solving complex problems for the enterprise department. Ability to develop, implement, and administer a budget. Ability to prepare budget requests and monitor expenditures for budgetary compliance. Ability to read and interpret standard accounting and financial reports. Ability to conduct research and analyze and interpret research findings. Ability to compile data and prepare narrative and statistical correspondence, reports, and presentations. Ability to train, assign, and direct work activities. Ability to understand complex program structures and how they impact enterprise departments and the City. Ability in handling and resolving conflict and uncertain situations. Ability to communicate in a clear and concise manner to effectively convey complex and detailed information, both verbally and in writing. Ability to represent management and present program information. Ability to maintain effective and professional relationships. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a bachelor's degree from an accredited college or university with major coursework in a field related to Information or Computer Science, plus three (3) year of experience in a related field, including two (2) years of leadership or supervisory experience. Experience may substitute for education up to four (4) years. Do you meet these requirements? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Do you have a certification in Incident Command System Management such as Communications Unit Leader (COML) or Communications Unit Technician (COMT) or General Radiotelephone Operator License (GROL)? Yes No * Describe in detail, your demonstrated experience and knowledge in ASTRO-25 trunked radio system design, installation and/or management. Please reference the position in which you gained this experience. (Open Ended Question) * Describe your experience in radio security solutions such as Encryption, Authentication and experience in upgrade of technology such as Master Site Core, network devices, dispatch radio consoles, etc. (Open Ended Question) * Describe in detail, your experience leading a highly technical team which supports critical radio infrastructure. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
May 04, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to Information or Computer Science, plus three (3) years of experience in a related field, including two (2) years of leadership or supervisory experience. Experience may substitute for education up to four (4) years. Licenses and Certifications Required: None. Notes to Applicants Position Overview: The Wireless Communication Services Division ( WCSD ) in the Communications and Technology Management ( CTM ) department at the City of Austin is hiring an IT Manager responsible for managing Master Site Services for ASTRO -25 trunked Regional Radio System. This individual must have advanced experience with ASTRO -25 trunked radio system design, installation and / or management. The IT Manager shall primarily manage Master Site Services to support reliable voice radio, and mobile data, and supervise Codeplug / radio programming template development. The IT Manager shall be responsible for on-boarding public safety and public service agencies to the GATRRS network and develop and maintain standards and processes for all onboarding, design, and implementation of tech solutions on GATRRS network. The IT Manager should have highly effective communication skills to work with multiple regional government, school districts and other agency uses, possess conflict resolution skills, and can delegate, motivate, supervise, train, and lead employees. The IT Manager should have experience in managing a technical team that is administrating various ASTRO -25 trunked radio system applications such as Radio Manager, Provisioning Manager, Key Management Facility Server, and Authentication Server. About the Department: The City of Austin Communication and Technology Management ( CTM ) Department provides and empowers the City’s business partners and Austin’s residents, visitors and businesses with sustained, reliable, and efficient technology services, infrastructure, and telecommunications. By leveraging state-of-the-art tools, innovative methods, and strategic partnerships, we are at the center of shaping the City of Austin’s IT strategy. Application Instructions: In completing your job application, be sure to provide a COMPLETE employment history including past job titles, employment dates and a detailed summary of your job duties, functions, responsibilities, and skills/abilities. A detailed and complete job application is required to help us determine base pay in the event you are selected for this position. NOTE : A cover letter and/or resume will NOT be accepted or used to substitute for an incomplete job application. Once a position is closed, no additional applications or application changes will be accepted. All interviews are being conducted virtually via Microsoft Teams. Post Interview Verification : If you are selected as the top candidate for a position, we will be contacting your current and former employers, as well as the references listed in your application. Please do your best to ensure that the contact information on the application is accurate. Top candidates will also be required to provide proof of education from an accredited organization, copies of any professional licenses or certificates listed on the minimum or preferred qualifications and a copy of your DD-214 if claiming veteran’s preference. Working with the City of Austin provides a number of benefits, including medical, paid leave time, a great retirement plan, training opportunities and more! Click here for more information. Pay Range $47.75 - $62.07 Hours Standard business hours, however position will require hours outside of standard schedule, including on-call, as operational needs determine. Job Close Date 05/19/2024 Type of Posting External Department Communications & Tech Mgmt Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 1006 Smith Road, Austin, Texas Preferred Qualifications Preferred Experience: Experience leading a highly technical team which supports critical radio infrastructure Certification in Incident Command System Management such as Communications Unit Leader ( COML ), or Communications Unit Technician ( COMT ), or General Radiotelephone Operator License ( GROL ), or have the ability to acquire one of these certifications within a year of employment Experience and knowledge in ASTRO -25 trunked radio system design, installation and/or management. Experience in radio security solutions such as Encryption, Authentication and experience in upgrade of technology such as Master Site Core, network devices, dispatch radio consoles, etc. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Plans, organizes, schedules, and coordinates the work supporting large-scale corporate and enterprise-level information systems. Provides advanced technical leadership on integrating complex existing or new information system technologies. Monitors and evaluates staff performance to accomplish tasks and established objectives, and ensures compliance with City of Austin personnel, security, and department procedures. Prepares operating budgets, reviews ongoing expenditures to ensure adherence to budgets, and coordinates recurrent program/project budgets and resource forecasts. Manages the coordination of complex projects with other City departments, project teams, and agencies using industry best practices to gain maximum value from combined systems. Researches complex commercial products, technology solutions, and participates in the development of vendor contracts, performs vendor management and contract management duties, and prepares and evaluates Requests for Proposal (RFPs). Prepares, reviews, and approves documentation for procurement of IT systems. May exercise oversight of departmental IT purchases. Develops and prepares management and productivity reports, studies, and analyses. Develops training programs and guides, and trains staff on work procedures and operating instructions. Ensures disaster recovery is in place for critical systems. Improves operations, decreases turnaround times, and streamlines work processes to provide quality customer service. Responsibilities- Supervision and/or Leadership Exercised: Responsible for the full range of supervisory activities including selection, training, evaluation, counseling, and recommendation for dismissal. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of management and supervisory principles and practices. Knowledge of current IT systems and data systems technology, security, operations, and practices. Knowledge of budget processes. Knowledge of project and resource management. Skill in organizing and assigning work effectively and efficiently. Skill in understanding the organization and operation of the City and departments, as necessary. Skill in operating computers and related software applications. Skill in conducting hardware and software evaluations, performing selection, and acquisition functions. Skill in analyzing and solving complex problems for the enterprise department. Ability to develop, implement, and administer a budget. Ability to prepare budget requests and monitor expenditures for budgetary compliance. Ability to read and interpret standard accounting and financial reports. Ability to conduct research and analyze and interpret research findings. Ability to compile data and prepare narrative and statistical correspondence, reports, and presentations. Ability to train, assign, and direct work activities. Ability to understand complex program structures and how they impact enterprise departments and the City. Ability in handling and resolving conflict and uncertain situations. Ability to communicate in a clear and concise manner to effectively convey complex and detailed information, both verbally and in writing. Ability to represent management and present program information. Ability to maintain effective and professional relationships. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * This position requires graduation with a bachelor's degree from an accredited college or university with major coursework in a field related to Information or Computer Science, plus three (3) year of experience in a related field, including two (2) years of leadership or supervisory experience. Experience may substitute for education up to four (4) years. Do you meet these requirements? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check * Do you have a certification in Incident Command System Management such as Communications Unit Leader (COML) or Communications Unit Technician (COMT) or General Radiotelephone Operator License (GROL)? Yes No * Describe in detail, your demonstrated experience and knowledge in ASTRO-25 trunked radio system design, installation and/or management. Please reference the position in which you gained this experience. (Open Ended Question) * Describe your experience in radio security solutions such as Encryption, Authentication and experience in upgrade of technology such as Master Site Core, network devices, dispatch radio consoles, etc. (Open Ended Question) * Describe in detail, your experience leading a highly technical team which supports critical radio infrastructure. (Open Ended Question) Optional & Required Documents Required Documents Optional Documents
CAREER DESCRIPTION AUDIT MANAGER (Fiscal Manager) This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Fiscal Manager positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Monday, May 6th, 2024 at 11:59PM (PST). ORANGE COUNTY INTERNAL AUDIT DEPARTMENT The mission of the Internal Audit Department (IAD) is to provide highly reliable, independent, objective evaluations and business and financial advisory services to the Board of Supervisors and County management to assist them with their important business and financial decisions, and to protect and safeguard the County’s resources and assets. IAD supports and assists the Board of Supervisors and County management in the realization of their business goals and objectives by testing and reporting on the effectiveness of their internal control systems and processes. County management relies on these systems and processes for safeguarding the County’s assets and resources, reasonable and prudent financial stewardship, accurate recording and reporting, and achieving the County’s goals and objectives. Click here for more information on the Internal Audit Department. Click here for more information on the County of Orange. THE OPPORTUNITY Internal Audit is seeking an experienced, innovative, and results oriented audit professional to join its team. The Fiscal Manager has auditing duties and responsibilities in various technical and administrative functions, including but not limited to the following: supervising internal control audits (audit program development, work paper review, budget monitoring), ensuring adherence to professional standards, oversight reporting, risk assessment, and recruiting. The position will supervise a team of auditing professionals for engagements within Internal Audit. In addition, the Audit Manager will perform but is not limited to the following duties: Leading internal control, information technology, and compliance audits. Developing innovative internal audit techniques to better evaluate high-risk areas and their vulnerabilities within internal audit. Coordinating and leading interviews with department management to evaluate risks, correct deficiencies, and improve operations. Utilize data analytics tools such as TeamMate Analytics to support internal audit testing resulting in strong audit conclusions. Provide advisory services related to information technology, and financial and internal controls. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess a Bachelor's degree in Accounting or closely related field and three (3) years of experience performing professional-level auditing services such as engagement planning/supervision, risk assessment, fieldwork performance/monitoring, issue identification, recommendation development, report preparation, client relations. In addition to the minimum qualifications the ideal candidate will also possess extensive knowledge and/or experience in the following core competencies: Professional and Technical Expertise Certified Public Accountant (CPA) license issued from the State of California, Certified Internal Auditor (CIA), and/or Certified Information Systems Auditor (CISA) certifications are desirable but not required. Knowledge of accounting and auditing principles and terminology as they apply to the governmental accounting cycle, accounting records, classification of accounts, cost accounting, fund accounting, budget process, appropriation and encumbrance control, accounting for inventory, preparation of financial statements and bank reconciliations Accounting and auditing techniques including application to controlling and subsidiary accounts, reconciliation of accounts, financial internal controls, accruals, deferrals and estimated items, sales and collection transactions, the closing process, receivables, payables, correction of errors, and/or compliance audit Experience with professional Internal Auditing standards and procedures and ability to conduct and supervise integrated financial, operational, or compliance audits including engagement planning, risk assessment, fieldwork supervision, use of data analytics, electronic audit workpaper preparation/review techniques, internal control deficiency identification, corresponding recommendation development, and report preparation A thorough understanding of the Committee of Sponsoring Organizations of the Treadway Commission (COSO) Internal Control - Integrated Framework and risk assessment Ability to prepare, present, and communicate audit findings and complex audit reports in an appropriate format to various levels of staff including management and executives Problem Solving | Analytical Skills Skill and ability to quickly assess and analyze complex and challenging issues associated with changes to accounting or auditing practices and communicate information and actions needed in a timely and responsive manner Skill and ability to independently conduct research and accurately interpret relevant data to formulate recommendations for modifying program policies, procedures, and requirements Working in a fast-paced environment, to multi-task, while handling and prioritizing multiple projects and to meet deadlines with accurate and complete work product Analyze and support planning efforts for identifying future resource needs and business process improvements Leadership | Management Ability to lead a high performance and forward focused team of auditing professionals by inspiring, motivating and empowering them to achieve agency goals and performance measures Coaching and inspiring peers and subordinates to be results oriented and manage day-to-day issues in support of maintaining a productive, creative, flexible, and innovative work environment Confidently taking responsibility for making decisions in a fair and consistent manner that fosters a supportive working environment for maintaining the integrity of agency operations and delivering responsive and quality services Ability and experience in effectively mediate conflict between subordinate staff members and/or peers, by building consensus and collaboration in arriving to a resolution Oral | Written Communication Skills Working effectively with various levels of organization, including staff, supervisors, and upper-level management Demonstrating strong verbal and written communications skills; writing with excellent grammar skills and articulating ideas in an organized and effective manner Ability to communicate technical and complex information in a clear and concise manner Listening effectively to others and shares technical knowledge with others MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Fiscal Manager classification as well as the physical & mental requirements and the environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370 . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 5/6/2024 11:59 PM Pacific
Apr 20, 2024
Full Time
CAREER DESCRIPTION AUDIT MANAGER (Fiscal Manager) This position is scheduled to receive salary range increases on the following dates: Effective June 28, 2024 - 4.25% increase Effective June 27, 2025 - 4.00% increase Salary may be negotiable within the range listed above, based on position requirements and successful candidate's qualifications, subject to appropriate authorization. OPEN TO THE PUBLIC This recruitment will establish an open eligible list that will be used to fill current and future Fiscal Manager positions. The eligible list established may also be used to fill positions in similar and/or lower classifications throughout the County of Orange. DEADLINE TO APPLY This recruitment will be open for a minimum of five (5) business days and will close Monday, May 6th, 2024 at 11:59PM (PST). ORANGE COUNTY INTERNAL AUDIT DEPARTMENT The mission of the Internal Audit Department (IAD) is to provide highly reliable, independent, objective evaluations and business and financial advisory services to the Board of Supervisors and County management to assist them with their important business and financial decisions, and to protect and safeguard the County’s resources and assets. IAD supports and assists the Board of Supervisors and County management in the realization of their business goals and objectives by testing and reporting on the effectiveness of their internal control systems and processes. County management relies on these systems and processes for safeguarding the County’s assets and resources, reasonable and prudent financial stewardship, accurate recording and reporting, and achieving the County’s goals and objectives. Click here for more information on the Internal Audit Department. Click here for more information on the County of Orange. THE OPPORTUNITY Internal Audit is seeking an experienced, innovative, and results oriented audit professional to join its team. The Fiscal Manager has auditing duties and responsibilities in various technical and administrative functions, including but not limited to the following: supervising internal control audits (audit program development, work paper review, budget monitoring), ensuring adherence to professional standards, oversight reporting, risk assessment, and recruiting. The position will supervise a team of auditing professionals for engagements within Internal Audit. In addition, the Audit Manager will perform but is not limited to the following duties: Leading internal control, information technology, and compliance audits. Developing innovative internal audit techniques to better evaluate high-risk areas and their vulnerabilities within internal audit. Coordinating and leading interviews with department management to evaluate risks, correct deficiencies, and improve operations. Utilize data analytics tools such as TeamMate Analytics to support internal audit testing resulting in strong audit conclusions. Provide advisory services related to information technology, and financial and internal controls. DESIRABLE QUALIFICATIONS & CORE COMPETENCIES The ideal candidate will possess a Bachelor's degree in Accounting or closely related field and three (3) years of experience performing professional-level auditing services such as engagement planning/supervision, risk assessment, fieldwork performance/monitoring, issue identification, recommendation development, report preparation, client relations. In addition to the minimum qualifications the ideal candidate will also possess extensive knowledge and/or experience in the following core competencies: Professional and Technical Expertise Certified Public Accountant (CPA) license issued from the State of California, Certified Internal Auditor (CIA), and/or Certified Information Systems Auditor (CISA) certifications are desirable but not required. Knowledge of accounting and auditing principles and terminology as they apply to the governmental accounting cycle, accounting records, classification of accounts, cost accounting, fund accounting, budget process, appropriation and encumbrance control, accounting for inventory, preparation of financial statements and bank reconciliations Accounting and auditing techniques including application to controlling and subsidiary accounts, reconciliation of accounts, financial internal controls, accruals, deferrals and estimated items, sales and collection transactions, the closing process, receivables, payables, correction of errors, and/or compliance audit Experience with professional Internal Auditing standards and procedures and ability to conduct and supervise integrated financial, operational, or compliance audits including engagement planning, risk assessment, fieldwork supervision, use of data analytics, electronic audit workpaper preparation/review techniques, internal control deficiency identification, corresponding recommendation development, and report preparation A thorough understanding of the Committee of Sponsoring Organizations of the Treadway Commission (COSO) Internal Control - Integrated Framework and risk assessment Ability to prepare, present, and communicate audit findings and complex audit reports in an appropriate format to various levels of staff including management and executives Problem Solving | Analytical Skills Skill and ability to quickly assess and analyze complex and challenging issues associated with changes to accounting or auditing practices and communicate information and actions needed in a timely and responsive manner Skill and ability to independently conduct research and accurately interpret relevant data to formulate recommendations for modifying program policies, procedures, and requirements Working in a fast-paced environment, to multi-task, while handling and prioritizing multiple projects and to meet deadlines with accurate and complete work product Analyze and support planning efforts for identifying future resource needs and business process improvements Leadership | Management Ability to lead a high performance and forward focused team of auditing professionals by inspiring, motivating and empowering them to achieve agency goals and performance measures Coaching and inspiring peers and subordinates to be results oriented and manage day-to-day issues in support of maintaining a productive, creative, flexible, and innovative work environment Confidently taking responsibility for making decisions in a fair and consistent manner that fosters a supportive working environment for maintaining the integrity of agency operations and delivering responsive and quality services Ability and experience in effectively mediate conflict between subordinate staff members and/or peers, by building consensus and collaboration in arriving to a resolution Oral | Written Communication Skills Working effectively with various levels of organization, including staff, supervisors, and upper-level management Demonstrating strong verbal and written communications skills; writing with excellent grammar skills and articulating ideas in an organized and effective manner Ability to communicate technical and complex information in a clear and concise manner Listening effectively to others and shares technical knowledge with others MINIMUM QUALIFICATIONS Click here to learn more about the minimum qualifications for the Fiscal Manager classification as well as the physical & mental requirements and the environmental conditions. RECRUITMENT PROCESS Human Resource Services (HRS) will screen all application materials to identify qualified applicants. After screening, qualified applicants will be referred to the next step and notified of all further procedures applicable to their status in the competition. Application Screening (Refer/Non-Refer) Applications and supplemental responses will be screened for qualifications that are highly desirable and most needed to successfully perform the duties of this job. Only those applicants that meet the qualifications as listed in the job bulletin will be referred to the next step. Application Appraisal Panel | AAP (Weighted 100%) An Application Appraisal Panel (AAP) of job knowledge experts will thoroughly screen and evaluate the application, supplemental questionnaire, and resumes for job knowledge, competencies, and related experience described above. Only the most qualified applicants will move forward to the next step in the recruitment. Based on the Department's needs, the selection procedure listed above may be modified. All candidates will be notified of any changes in the selection procedure. Eligible List Once the assessment has been completed, HRS will establish an eligible list of candidates. Candidates placed on the eligible list may be referred to a selection interview to be considered for present and future vacancies. Based on the County's needs, the selection procedures listed above may be modified. All candidates will be notified of any changes in the selection procedure. Veterans Employment Preference Policy (VEPP) The County is committed to providing a mechanism to give preferential consideration in the employment process to veterans and their eligible spouses and will provide eligible participants the opportunity to receive interviews in the selection process for employment and paid internship openings. Please click here to review the policy. ADDITIONAL INFORMATION Please see below for important information regarding COVID-19 related recommendations. Effective April 3, 2023, it is strongly recommended that County employees working in health care settings and correctional facilities follow vaccination and booster guidelines provided by the California Department of Public Health (CDPH) and the Centers for Disease Control and Prevention (CDC). Please click here to see the latest guidance for more details. EMAIL NOTIFICATION Email is the primary form of notification during the recruitment process. Please ensure your correct email address is included in our application and use only one email account. NOTE: User accounts are established for one person only and should not be shared with another person. Multiple applications with multiple users may jeopardize your status in the recruitment process for any positions for which you apply. Candidates will be notified regarding their status as the recruitment proceeds via email through the GovernmentJobs.com site. Please check your email folders, including spam/junk folders, and/or accept emails ending with "governmentjobs.com" and "ocgov.com." If your email address should change, please update your profile at www.governmentjobs.com . FREQUENTLY ASKED QUESTIONS Click here for additional Frequently Asked Questions. For specific information pertaining to this recruitment, contact Aniko Ruha at aniko.ruha@ocgov.com or (714) 834-7370 . EEO INFORMATION Orange County, as an equal employment opportunity employer, encourages applicants from diverse backgrounds to apply. Administrative Management * In addition to the County's standard suite of benefits -- such as a variety of health plan options, sick and vacation time and paid holidays -- we also offer an excellent array of benefits such as: Retirement: Benefits are provided through the Orange County Employees' Retirement System (OCERS). Please go to the following link to find out more about Defined Benefit Pensions and OCERS Plan Types/Benefits. http://www.ocers.org/active-member-information . Paid Leave: Twelve holidays per year plus sick and vacation time Health & Dependent Care Reimbursement Accounts Dental Insurance: County pays 100% of employee and dependent premiums Paid Life Insurance: $100,000 life insurance policy Paid Accidental & Death and Dismemberment Insurance: $100,000 AD&D insurance policy Paid Short & Long Term Disability insurance programs 457 Defined Contribution Program *Effective 07/01/20, management employees who are sworn Public Safety Managers receive health insurance benefits through the AOCDS Medical Benefit Plans. Click here for information about benefits offered to County of Orange employees. Closing Date/Time: 5/6/2024 11:59 PM Pacific
PLACER COUNTY, CA
Auburn, California, United States
POSITION INFORMATION This classification is scheduled to receive a general wage increase of 4% in July 2024. The Placer County Sheriff's Office is currently accepting applications for Dispatch Services Manager to plan, organize, direct, and manage public safety dispatch activities within the Sheriff's Office. This position will be responsible for preparing, monitoring, and administering the Dispatch Unit’s budget, coordinating public safety communication services with other divisions, agencies, and departments, acting as the administrator for the Sheriff's Office emergency notification system, and providing highly complex staff assistance to sworn and non-sworn staff. The dispatch center is located in beautiful Auburn, California, less than two hours away from Reno/Tahoe or San Francisco. The dispatch center features full sit-to-stand ergonomic workstations, a locker room, a full kitchen, a quiet room, a balcony with BBQ, skylights, and second-story views from wall-to-wall windows. The center provides dispatch services for law enforcement, fire, and medical. The ideal candidate will be a dynamic leader with prior supervisory experience in dispatch center operations. They will be flexible and adaptable and possess the ability to multi-task in a fast-paced environment. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, organize, direct, and manage public safety dispatch activities within the Sheriff's Office; to prepare, monitor, and administer the Dispatch Unit’s budget; to coordinate public safety communication services with other divisions, agencies, and departments; to act as the administrator for the Sheriff's Office emergency notification system; and to provide highly complex staff assistance to sworn and non-sworn staff. DISTINGUISHING CHARACTERISTICS The Manager level recognizes positions that provide full line and functional management responsibility for the Dispatch Unit within the Sheriff’s Office. This single position class is distinguished from the supervisory levels in the Dispatch Unit in that it includes responsibility for budget management, coordination of services with other agencies and County departments, and for providing strategic leadership to address changing technology and emergency communications services demands. SUPERVISION RECEIVED AND EXERCISED Receives administrative direction from higher-level sworn staff. Exercises direct supervision over supervisory, technical, and clerical staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Develop and implement Dispatch Unit goals, objectives, policies, and procedures for improved workflow and efficiency; write and update procedures manual(s) related to dispatch/emergency communications services as needed. Plan, organize, direct, and manage the activities within the Dispatch Unit including managing staff, coordinating vendor contracts, and providing assistance to sworn staff on technical and operational issues. Direct, oversee, and participate in the development of the Dispatch Unit’s work plan; assign work activities, projects, and programs; monitor work-flow; and review and evaluate work products, methods, and procedures. Prepare the Dispatch Unit’s budget; assist in budget implementation; participate in the forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor, and control expenses; administer the approved budget. Recommend the appointment of staff; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed; maintain discipline and high standards necessary for the efficient and professional operation of the Dispatch Unit. Provide direction and guidance to subordinate staff as they undertake staff development; identify and track training needs; initiate training programs and evaluate training activities. Ensure security of access to restricted telecommunications and computer terminals by means of orders, inspection, supervision, and discipline; as agency terminal coordinator, disseminate current law enforcement automated bulletins to system users (i.e., DOJ, CLETS, NCIC, etc.). Analyze and troubleshoot multiple communication systems; refer significant communication systems failures to the proper source of service; consult with vendors regarding communication services equipment and techniques; assist in systems analysis and make recommendations for efficiency. Provide training for supervisory staff in personnel management functions such as counseling, discipline, performance evaluation, and public relations; ensure that staff in the unit are trained in the systems and procedures related to the dispatch functions, including the operation of related systems and equipment; troubleshoot problems and respond to questions and inquiries from other Sheriff’s Office staff. Manage and maintain Peace Officer and Standards Training (P.O.S.T.) requirements for staff within the Dispatch Unit. Perform specialized research and analysis of Dispatch Unit data to assist in the legal defense of the County arising from emergency services; prepare statistical data and appear in court, when necessary. Build and maintain positive working relationships with co-workers, other County employees, vendors and the public using principles of good customer service. Represent the Placer County Dispatch Unit to outside agencies, vendors, and organizations; participate in outside community and professional groups and committees; provide technical assistance as necessary. Act as liaison with federal, state, and local governmental agencies regarding dispatch and emergency communication services matters; coordinate the operation of the Dispatch Unit with other user agencies and ensure proper compliance. Act as the Sheriff's Office CLETS Coordinator for the Department of Justice (DOJ), ensure agency compliance, and perform on-site audits, as necessary. Research and prepare technical and administrative reports; prepare written correspondence. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor dispatch center environment with controlled temperature conditions and varying noise levels and may require travel to and from locations in a variety of outdoor weather conditions. Position may require working on weekends, holidays, and odd or irregular hours and may be subject to emergency call-out as well as unusual and prolonged work schedules, and working multiple shifts during emergencies, critical incidents, or as required to meet service needs. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five (5) years of increasingly responsible law enforcement experience directly related to public safety dispatching, including two (2) years of supervisory responsibility. Training: Equivalent to a bachelor’s degree from an accredited college or university with major course work in business administration, criminal justice or a related field. Requirement License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Successful completion of the P.O.S.T. certified Basic Dispatcher course; or the P.O.S.T. Basic Dispatcher course prior to appointment. Must maintain a valid CPR certificate. Successful completion of the P.O.S.T. Civilian or Sworn Supervisory course within twelve months of appointment. Successful completion of the CLETS Training Certificate (Train the Trainer) within twelve months of appointment. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of public safety administration including organization, budgeting, and human resource management of dispatch functions. Operations, terminology, regulations, services, and procedures used in emergency dispatch functions. Equipment, tools, and materials used in an automated public safety dispatch center. Principles and practices of leadership, motivation, team building and conflict resolution. Pertinent local, state, and federal rules, regulations, and laws. Modern office procedures, methods and computer equipment. Principles and practices of policy development. Principles and practices of organizational analysis and management Budgeting procedures and techniques. Principles and practices of supervision, training, and personnel management. Criminal justice procedures and record keeping. Correct English usage including spelling, grammar, and punctuation. Ability to: On a continuous basis, know and understand all aspects of the job; collect, understand, analyze, interpret, recall, and explain information received from a variety of sources including policies, procedures, rules, work papers, and regulations; identify different voices and sounds on the radio and telephone; listen and interpret radio codes correctly and translate information to the public and law enforcement staff; know various locations and addresses; refer to multiple computer screens for messages and other relevant information; read maps quickly and accurately; receive information from the public and problem solve the situation; manage multiple tasks and projects simultaneously and quickly switch between tasks; focus on a single task for long periods of time; work with frequent interruptions and that includes various background noises such as telephones ringing, multiple frequency radio traffic, and general conversation; and decipher and differentiate various verbal and non-verbal auditory sounds and cues at variable intensities. On a continuous basis, sit at a desk or console for long periods of time. Intermittently walk, stand, bend, twist, squat, and reach to access office equipment; perform simple grasping and fine manipulation; speak, use a telephone, write, and use a keyboard to communicate; see and hear with sufficient acuity to perform essential job functions; lift light weight. Organize, implement, and direct the operations and activities of a public safety communications/dispatch center. Explain to the public how their concern will be handled. Organize and direct the operations of the Sheriff’s Dispatch Unit. Analyze budget and technical reports; prepare and administer the Dispatch Unit budget. Interpret and evaluate staff reports; know and enforce laws, regulations, and codes related to dispatch, public safety, and staff management. Select, supervise, train, motivate, and evaluate staff; observe performance and provide feedback to staff; administer progressive discipline or other corrective action as needed. Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Perform CLETS audits as mandated by the Department of Justice. Gain cooperation through discussion and persuasion. Understand the organization and operation of the County and of outside agencies as necessary to assume assigned responsibilities. Maintain an efficient, calm demeanor in handling adverse or emergency situations and direct others to do the same. Operate software and equipment associated with the dispatch functions including 911 (basic and advanced), telephone and radio, audio logger, emergency alert, computer-aided dispatch (CAD), Record Management (RMS), and case management (CMS) systems . Operate computerized keyboards and other related equipment at a speed necessary for successful job performance. Work assigned shift, including weekends, holidays, and odd or irregular hours, be subject to emergency call-out and work unusual and prolonged work schedules, work multiple shifts during emergencies, critical incidents, or as required to meet service needs. Communicate clearly and concisely, both verbally and in writing. Work with various cultural and ethnic groups in a tactful and efficient manner. Establish and maintain effective working relationships with those contacted in the course of work. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: Management FLSA Status: Exempt CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at AMarthaler@Placer.ca.gov or (530) 886-4664. Closing Date/Time: 5/20/2024 5:00:00 PM
Apr 30, 2024
Full Time
POSITION INFORMATION This classification is scheduled to receive a general wage increase of 4% in July 2024. The Placer County Sheriff's Office is currently accepting applications for Dispatch Services Manager to plan, organize, direct, and manage public safety dispatch activities within the Sheriff's Office. This position will be responsible for preparing, monitoring, and administering the Dispatch Unit’s budget, coordinating public safety communication services with other divisions, agencies, and departments, acting as the administrator for the Sheriff's Office emergency notification system, and providing highly complex staff assistance to sworn and non-sworn staff. The dispatch center is located in beautiful Auburn, California, less than two hours away from Reno/Tahoe or San Francisco. The dispatch center features full sit-to-stand ergonomic workstations, a locker room, a full kitchen, a quiet room, a balcony with BBQ, skylights, and second-story views from wall-to-wall windows. The center provides dispatch services for law enforcement, fire, and medical. The ideal candidate will be a dynamic leader with prior supervisory experience in dispatch center operations. They will be flexible and adaptable and possess the ability to multi-task in a fast-paced environment. BENEFITS Placer County offers a comprehensive benefits package to employees. The following information represents benefits currently available to permanent Placer County employees and may be subject to change. Applicants should inquire as to the most current benefit package during hiring interviews or by contacting the Human Resources Department. Click here to view Management benefits . For more information regarding the benefits Placer County has to offer please visit Placer County's Human Resources website. DEFINITION To plan, organize, direct, and manage public safety dispatch activities within the Sheriff's Office; to prepare, monitor, and administer the Dispatch Unit’s budget; to coordinate public safety communication services with other divisions, agencies, and departments; to act as the administrator for the Sheriff's Office emergency notification system; and to provide highly complex staff assistance to sworn and non-sworn staff. DISTINGUISHING CHARACTERISTICS The Manager level recognizes positions that provide full line and functional management responsibility for the Dispatch Unit within the Sheriff’s Office. This single position class is distinguished from the supervisory levels in the Dispatch Unit in that it includes responsibility for budget management, coordination of services with other agencies and County departments, and for providing strategic leadership to address changing technology and emergency communications services demands. SUPERVISION RECEIVED AND EXERCISED Receives administrative direction from higher-level sworn staff. Exercises direct supervision over supervisory, technical, and clerical staff. EXAMPLES OF ESSENTIAL DUTIES Duties may include, but are not limited to, the following: Develop and implement Dispatch Unit goals, objectives, policies, and procedures for improved workflow and efficiency; write and update procedures manual(s) related to dispatch/emergency communications services as needed. Plan, organize, direct, and manage the activities within the Dispatch Unit including managing staff, coordinating vendor contracts, and providing assistance to sworn staff on technical and operational issues. Direct, oversee, and participate in the development of the Dispatch Unit’s work plan; assign work activities, projects, and programs; monitor work-flow; and review and evaluate work products, methods, and procedures. Prepare the Dispatch Unit’s budget; assist in budget implementation; participate in the forecast of additional funds needed for staffing, equipment, materials, and supplies; monitor, and control expenses; administer the approved budget. Recommend the appointment of staff; provide or coordinate staff training; conduct performance evaluations; recommend discipline; implement discipline procedures as directed; maintain discipline and high standards necessary for the efficient and professional operation of the Dispatch Unit. Provide direction and guidance to subordinate staff as they undertake staff development; identify and track training needs; initiate training programs and evaluate training activities. Ensure security of access to restricted telecommunications and computer terminals by means of orders, inspection, supervision, and discipline; as agency terminal coordinator, disseminate current law enforcement automated bulletins to system users (i.e., DOJ, CLETS, NCIC, etc.). Analyze and troubleshoot multiple communication systems; refer significant communication systems failures to the proper source of service; consult with vendors regarding communication services equipment and techniques; assist in systems analysis and make recommendations for efficiency. Provide training for supervisory staff in personnel management functions such as counseling, discipline, performance evaluation, and public relations; ensure that staff in the unit are trained in the systems and procedures related to the dispatch functions, including the operation of related systems and equipment; troubleshoot problems and respond to questions and inquiries from other Sheriff’s Office staff. Manage and maintain Peace Officer and Standards Training (P.O.S.T.) requirements for staff within the Dispatch Unit. Perform specialized research and analysis of Dispatch Unit data to assist in the legal defense of the County arising from emergency services; prepare statistical data and appear in court, when necessary. Build and maintain positive working relationships with co-workers, other County employees, vendors and the public using principles of good customer service. Represent the Placer County Dispatch Unit to outside agencies, vendors, and organizations; participate in outside community and professional groups and committees; provide technical assistance as necessary. Act as liaison with federal, state, and local governmental agencies regarding dispatch and emergency communication services matters; coordinate the operation of the Dispatch Unit with other user agencies and ensure proper compliance. Act as the Sheriff's Office CLETS Coordinator for the Department of Justice (DOJ), ensure agency compliance, and perform on-site audits, as necessary. Research and prepare technical and administrative reports; prepare written correspondence. Perform related duties as assigned. WORKING CONDITIONS Work is typically performed in an indoor dispatch center environment with controlled temperature conditions and varying noise levels and may require travel to and from locations in a variety of outdoor weather conditions. Position may require working on weekends, holidays, and odd or irregular hours and may be subject to emergency call-out as well as unusual and prolonged work schedules, and working multiple shifts during emergencies, critical incidents, or as required to meet service needs. MINIMUM QUALIFICATIONS Experience and Training Any combination of experience and training that would provide the required knowledge and abilities is qualifying. A typical way to obtain the required knowledge and abilities would be: Experience: Five (5) years of increasingly responsible law enforcement experience directly related to public safety dispatching, including two (2) years of supervisory responsibility. Training: Equivalent to a bachelor’s degree from an accredited college or university with major course work in business administration, criminal justice or a related field. Requirement License or Certificate: May need to possess a valid driver's license as required by the position. Proof of adequate vehicle insurance and medical clearance may also be required. Successful completion of the P.O.S.T. certified Basic Dispatcher course; or the P.O.S.T. Basic Dispatcher course prior to appointment. Must maintain a valid CPR certificate. Successful completion of the P.O.S.T. Civilian or Sworn Supervisory course within twelve months of appointment. Successful completion of the CLETS Training Certificate (Train the Trainer) within twelve months of appointment. KNOWLEDGE, SKILLS, AND ABILITIES Knowledge of: Principles and practices of public safety administration including organization, budgeting, and human resource management of dispatch functions. Operations, terminology, regulations, services, and procedures used in emergency dispatch functions. Equipment, tools, and materials used in an automated public safety dispatch center. Principles and practices of leadership, motivation, team building and conflict resolution. Pertinent local, state, and federal rules, regulations, and laws. Modern office procedures, methods and computer equipment. Principles and practices of policy development. Principles and practices of organizational analysis and management Budgeting procedures and techniques. Principles and practices of supervision, training, and personnel management. Criminal justice procedures and record keeping. Correct English usage including spelling, grammar, and punctuation. Ability to: On a continuous basis, know and understand all aspects of the job; collect, understand, analyze, interpret, recall, and explain information received from a variety of sources including policies, procedures, rules, work papers, and regulations; identify different voices and sounds on the radio and telephone; listen and interpret radio codes correctly and translate information to the public and law enforcement staff; know various locations and addresses; refer to multiple computer screens for messages and other relevant information; read maps quickly and accurately; receive information from the public and problem solve the situation; manage multiple tasks and projects simultaneously and quickly switch between tasks; focus on a single task for long periods of time; work with frequent interruptions and that includes various background noises such as telephones ringing, multiple frequency radio traffic, and general conversation; and decipher and differentiate various verbal and non-verbal auditory sounds and cues at variable intensities. On a continuous basis, sit at a desk or console for long periods of time. Intermittently walk, stand, bend, twist, squat, and reach to access office equipment; perform simple grasping and fine manipulation; speak, use a telephone, write, and use a keyboard to communicate; see and hear with sufficient acuity to perform essential job functions; lift light weight. Organize, implement, and direct the operations and activities of a public safety communications/dispatch center. Explain to the public how their concern will be handled. Organize and direct the operations of the Sheriff’s Dispatch Unit. Analyze budget and technical reports; prepare and administer the Dispatch Unit budget. Interpret and evaluate staff reports; know and enforce laws, regulations, and codes related to dispatch, public safety, and staff management. Select, supervise, train, motivate, and evaluate staff; observe performance and provide feedback to staff; administer progressive discipline or other corrective action as needed. Analyze problems, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of goals. Perform CLETS audits as mandated by the Department of Justice. Gain cooperation through discussion and persuasion. Understand the organization and operation of the County and of outside agencies as necessary to assume assigned responsibilities. Maintain an efficient, calm demeanor in handling adverse or emergency situations and direct others to do the same. Operate software and equipment associated with the dispatch functions including 911 (basic and advanced), telephone and radio, audio logger, emergency alert, computer-aided dispatch (CAD), Record Management (RMS), and case management (CMS) systems . Operate computerized keyboards and other related equipment at a speed necessary for successful job performance. Work assigned shift, including weekends, holidays, and odd or irregular hours, be subject to emergency call-out and work unusual and prolonged work schedules, work multiple shifts during emergencies, critical incidents, or as required to meet service needs. Communicate clearly and concisely, both verbally and in writing. Work with various cultural and ethnic groups in a tactful and efficient manner. Establish and maintain effective working relationships with those contacted in the course of work. SELECTION PROCEDURE Training & Experience Rating (100%) Based upon responses to the supplemental questionnaire, the applicant’s education, training, and experience will be evaluated using a pre-determined formula. Scores from this evaluation will determine applicant ranking and placement on the eligible list. MISCELLANEOUS INFORMATION Length of Probation: All permanent appointments to this classification shall serve a probationary period of twelve (12) calendar months or two thousand eighty (2,080) hours, whichever is more. Bargaining Unit: Management FLSA Status: Exempt CONDITION OF EMPLOYMENT Prior to the date of hire, applicants must undergo a fingerprint test by the Department of Justice, pass a medical examination (which may include a drug screening and possibly a psychological evaluation), sign a constitutional oath, and submit proof of U.S. citizenship or legal right to remain and work in the U.S. For some positions, applicants may also be required to submit proof of age, undergo a background investigation (which may include a voice stress analysis and/or a polygraph), and/or be bonded. Additionally, positions in law enforcement classifications and those supporting law enforcement functions will be required to complete a conviction history questionnaire prior to or during the interview process. Applicants for positions with access to Medi-Cal billing software or who are licensed providers must clear the Federal Exclusion List, credentialing, and social security verification. Failure to clear these requirements may result in an employment offer being withdrawn. SUBSTITUTE LISTS The eligible list resulting from this recruitment may be certified as a substitute list for a substantially similar classification. For this purpose, a substantially similar classification is one at a lower level in the same classification (example: entry level vs. journey level) and/or a similar classification (similar work performed, similar training and experience qualifications required). If you are contacted for an interview by a County department, you will be informed of the classification and other relevant information. If you choose not to interview for a substantially similar classification, you will remain on the eligible list for which you originally applied. EMPLOYEES OF OTHER PUBLIC AGENCIES Placer County offers an expedited process for qualifying certain applicants for interviews. Candidates currently employed, or employed within the last year, by a public agency operating under a personnel civil service or merit system may be eligible to be placed on a Public Agency Eligible List and certified as eligible for appointment to a similar job assignment without going through the examination process. For more information on the Public Agency Eligible List, to download forms, or to apply, please click here . EQUAL OPPORTUNITY EMPLOYER Thank you for your interest in employment with Placer County. Placer County is an equal opportunity employer and is committed to an active nondiscrimination program. It is the stated policy of Placer County that harassment, discrimination, and retaliation are prohibited and that all employees, applicants, agents, contractors, and interns/volunteers shall receive equal consideration and treatment. All terms and conditions of employment, including but not limited to recruitment, hiring, transfer, and promotion will be based on the qualifications of the individual for the positions being filled regardless of gender (including gender identity and expression), sexual orientation, race (including traits historically associated with race, including, but not limited to, hair texture and protective hairstyles such as braids, locks, and twists), color, ancestry, religion (including creed and belief), national origin, citizenship, physical disability (including HIV and AIDS), mental disability, medical condition (including cancer or genetic characteristics/information), age (40 or over), marital status, military and/or veteran status, sex (including parental status, pregnancy, childbirth, breastfeeding, and related medical conditions), reproductive health decision making, political orientation, or any other classification protected by federal, state, or local law. Please contact the Human Resources Department at least 5 working days before a scheduled examination if you require accommodation in the examination process. Medical disability verification may be required prior to accommodation. Conclusion For questions regarding this recruitment, please contact Andrea Marthaler, Administrative Technician, at AMarthaler@Placer.ca.gov or (530) 886-4664. Closing Date/Time: 5/20/2024 5:00:00 PM
City of Portland, Oregon
Portland, Oregon, United States
The Position About the Position: The position will be limited term in duration (approximately 3 months from start date)with the potential for renewal. The average workweek will vary and could be up to 40 hours per week (1,400 hours per calendar year maximum). Job Appointment: Casual Work Location/Schedule: Hybrid: Monday - Friday, 8-5pm. Flexible work schedules are available. 9911 SE Bush Street, Portland, OR. Please note: The incumbent is an essential employee and a member of the bureau's 24-hour response team and may require after-hour, evening, weekend, and holiday emergency response. Hours not to exceed 1,400 per calendar year. Benefits: These positions have limited benefits eligibility. Please review the Benefits information tab for more details. Union Representation: This position is not represented by a union Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need respond to the supplemental questions and attach a resume. Update application materials if needed. Position Summary PBEM is seeking a limited-term/casual project manager to assist the bureau to find increased efficiencies in situational awareness processes across the City in order to have a more up to date and complete common operating picture of current risk and hazards, and enable the City to better partner with outside agencies and provide relevant and timely information to the public. The Project Manager would be responsible for: Convening stakeholders and conducting interviews Gathering information about current internal City safety, security, public safety and public works emergency response, public information, alert and warning, customer service and emergency management processes Assessing these areas for potential efficiencies in process, program models and staffing Guiding processes to reach consensus Prepare verbal and written recommendations for leadership for improving situational awareness and information sharing processes internally Emergency management leadership experience preferred. During emergencies, may require on-call response. May help with other Bureau projects, as necessary. This position may oversee the work of a contractor to assist with this project. About the Operations Section The Portland Bureau of Emergency Management (PBEM) Operations Section is responsible for maintaining the operational readiness of the City's Emergency Coordination Center (ECC) and personnel. This also includes managing the Duty Officer program; supporting the PBEM Director; delivering training and exercises to city employees through the ECC Responder Program, coordinating emergency communications including Alerts, Warnings and Notifications (AWNs), radio, satellite and Internet connectivity, supporting crisis information management and situational awareness through a wide variety of operational and information systems, and overseeing Bureau daily operations, including telephony, IT, facilities, vehicle maintenance, and storage/warehousing. About the Portland Bureau of Emergency Management The mission of the Portland Bureau of Emergency Management (PBEM) is to promote disaster readiness, coordinate response, and build resilience for Portland. PBEM develops and implements plans, programs, and policies to advance the city’s mitigation, preparedness, response, and recovery capabilities. PBEM works before, during, and after emergencies to minimize negative impacts to the community and build a resilient Portland. We seek to center our work in service to the communities that face the greatest risk from disasters: Black, Indigenous, and other communities of color, immigrants, refugees, and people with disabilities. Have a question? Contact Information: Karen Ehn, Recruiter Bureau of Human Resources karen.ehn@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Thorough knowledge of theory, principles, and technology in the field of emergency communications and emergency management.Knowledge and understanding of the principles of Incident Command Systems (ICS) in All-Hazards (National Response Framework, National Preparedness goals).Knowledge of emergency communication policies and procedures, and tactical operations of fire, police, and emergency services partner agencies.Ability to analyze the efficiency and effectiveness of program and advises on new developments, changing emphasis, or other events which could greatly impact the effectiveness of program delivery.Ability to communicate effectively, both verbally and in writing, and to present information, proposals, and recommendations clearly and persuasively. Although not required, you may have one or more of the following: Experience: Emergency management leadership experience preferred. 3-5 years of professional experience managing projects and working as part of a multidisciplinary team. 3-5 years of professional or volunteer experience working on emergency management, community resilience, public health, public safety and related projects and working as part of a multidisciplinary team. 3-5 years of experience with change management and process improvement work. The Recruitment Process STEP 1: Apply online between April 8, 2024 - July 1, 2024 Required Application Materials: Resume Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Every Two Weeks An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Every Two Weeks (or as qualified applicants apply) Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. 1st Eligible List established the week of 04/22/2024 2nd Eligible list established the week of 05/06/2024 Step 4: Selection (Interview): ongoing during recruitment Hiring bureau will review and select candidates for an interview Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: TBD Some positions will require those offered employment to complete and sign a criminal background statement before being considered for employment. (Include if requires an in-depth background investigation.) Step 6: Start Date: TBD A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations Did you know? The City of Portland has How to Apply Videos and offers How to Apply Classes once per month . If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. An Equal Opportunity/Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 7/1/2024 11:59 PM Pacific
Apr 09, 2024
Full Time
The Position About the Position: The position will be limited term in duration (approximately 3 months from start date)with the potential for renewal. The average workweek will vary and could be up to 40 hours per week (1,400 hours per calendar year maximum). Job Appointment: Casual Work Location/Schedule: Hybrid: Monday - Friday, 8-5pm. Flexible work schedules are available. 9911 SE Bush Street, Portland, OR. Please note: The incumbent is an essential employee and a member of the bureau's 24-hour response team and may require after-hour, evening, weekend, and holiday emergency response. Hours not to exceed 1,400 per calendar year. Benefits: These positions have limited benefits eligibility. Please review the Benefits information tab for more details. Union Representation: This position is not represented by a union Application Material: Please click APPLY to submit your application via the City of Portland’s online portal. You will need respond to the supplemental questions and attach a resume. Update application materials if needed. Position Summary PBEM is seeking a limited-term/casual project manager to assist the bureau to find increased efficiencies in situational awareness processes across the City in order to have a more up to date and complete common operating picture of current risk and hazards, and enable the City to better partner with outside agencies and provide relevant and timely information to the public. The Project Manager would be responsible for: Convening stakeholders and conducting interviews Gathering information about current internal City safety, security, public safety and public works emergency response, public information, alert and warning, customer service and emergency management processes Assessing these areas for potential efficiencies in process, program models and staffing Guiding processes to reach consensus Prepare verbal and written recommendations for leadership for improving situational awareness and information sharing processes internally Emergency management leadership experience preferred. During emergencies, may require on-call response. May help with other Bureau projects, as necessary. This position may oversee the work of a contractor to assist with this project. About the Operations Section The Portland Bureau of Emergency Management (PBEM) Operations Section is responsible for maintaining the operational readiness of the City's Emergency Coordination Center (ECC) and personnel. This also includes managing the Duty Officer program; supporting the PBEM Director; delivering training and exercises to city employees through the ECC Responder Program, coordinating emergency communications including Alerts, Warnings and Notifications (AWNs), radio, satellite and Internet connectivity, supporting crisis information management and situational awareness through a wide variety of operational and information systems, and overseeing Bureau daily operations, including telephony, IT, facilities, vehicle maintenance, and storage/warehousing. About the Portland Bureau of Emergency Management The mission of the Portland Bureau of Emergency Management (PBEM) is to promote disaster readiness, coordinate response, and build resilience for Portland. PBEM develops and implements plans, programs, and policies to advance the city’s mitigation, preparedness, response, and recovery capabilities. PBEM works before, during, and after emergencies to minimize negative impacts to the community and build a resilient Portland. We seek to center our work in service to the communities that face the greatest risk from disasters: Black, Indigenous, and other communities of color, immigrants, refugees, and people with disabilities. Have a question? Contact Information: Karen Ehn, Recruiter Bureau of Human Resources karen.ehn@portlandoregon.gov To Qualify The following minimum qualifications are required for this position: Thorough knowledge of theory, principles, and technology in the field of emergency communications and emergency management.Knowledge and understanding of the principles of Incident Command Systems (ICS) in All-Hazards (National Response Framework, National Preparedness goals).Knowledge of emergency communication policies and procedures, and tactical operations of fire, police, and emergency services partner agencies.Ability to analyze the efficiency and effectiveness of program and advises on new developments, changing emphasis, or other events which could greatly impact the effectiveness of program delivery.Ability to communicate effectively, both verbally and in writing, and to present information, proposals, and recommendations clearly and persuasively. Although not required, you may have one or more of the following: Experience: Emergency management leadership experience preferred. 3-5 years of professional experience managing projects and working as part of a multidisciplinary team. 3-5 years of professional or volunteer experience working on emergency management, community resilience, public health, public safety and related projects and working as part of a multidisciplinary team. 3-5 years of experience with change management and process improvement work. The Recruitment Process STEP 1: Apply online between April 8, 2024 - July 1, 2024 Required Application Materials: Resume Answer to the Supplemental Questions (click on the Questions tab to preview the questions) Optional Application Materials: If you would like to request Veteran's Preference, please submit your Veteran documents (ex, DD214-Member 4, VA Benefit Letter, etc) by the closing date of the recruitment. Application Tips: Your responses to the supplemental questions should include details describing your education, training and/or experience, and where obtained, which clearly reflects your qualifications for each of the numbered items in the "To Qualify" section of this announcement. Your résumé should support the details described in your responses to the supplemental questions. Salary Range/Equity Pay Analysis : Please note per the Oregon State Pay Equity Law your salary is determined based on the experience and education listed in your resume/application. It is strongly encouraged to include any transferable experience (paid or unpaid regardless of how recent) to ensure your offer is reflective of all directly related and equivalent experience. Do not attach any additional documents. Please note, all completed applications for this position must be submitted no later than on the closing date and time of this recruitment. All applications must be submitted via the City's online application process. E-mailed and/or faxed applications will not be accepted. Step 2: Minimum Qualification Evaluation: Every Two Weeks An evaluation of each applicant's training and paid and unpaid experience, as demonstrated in their resume and supplemental questions, weighted 100%. Your résumé and responses to the supplemental questions will be the basis for our evaluation of your qualifications for this position. Incomplete or inappropriate information may result in disqualification. You have 14 days from the notice of the minimum qualification evaluation results to let us know if you would like to review and discuss your evaluation result. Please read the City of Portland Administrative Rule 3.01 for complete information. Additional evaluation may be required prior to establishment of the eligible list and/or final selection. Step 3: Establishment of Eligible List: Every Two Weeks (or as qualified applicants apply) Candidates who meet the minimum qualifications will be placed on the equally ranked eligible list. 1st Eligible List established the week of 04/22/2024 2nd Eligible list established the week of 05/06/2024 Step 4: Selection (Interview): ongoing during recruitment Hiring bureau will review and select candidates for an interview Please note, the selection process may take up to 90 days from the notification of being placed on the eligible list. Step 5: Offer of Employment: TBD Some positions will require those offered employment to complete and sign a criminal background statement before being considered for employment. (Include if requires an in-depth background investigation.) Step 6: Start Date: TBD A start date will be determined after all conditions of employment have been met. *Timeline is approximate and subject to change. Additional Information Click here for additional information regarding the following: Click here for additional information regarding the following: City of Portland Core Values Recruitment Process - Work Status Equal Employment Opportunity Veteran Preference ADA, Pregnancy, and Religious Accommodations Did you know? The City of Portland has How to Apply Videos and offers How to Apply Classes once per month . If you have questions after watching the videos you are invited to contact the recruiter listed on the announcement. An Equal Opportunity/Affirmative Action Employer A Career with the City of Portland offers many Employee Benefits We offer a comprehensive benefits package, including but not limited to Health Care (Medical, Vision and Dental) Carrot Fertility Wellness Benefits Life Insurance Short- and Long-term disability coverage to eligible employees and their families. Employee Assistance Plan Flexible Spending Accounts Retirement Oregon Public Employees Retirement System (PERS), including contributions to the PERS IAP plan paid by employer Family Medical Leave City Paid Parental Leave AND SO MANY MORE! Benefits may vary depending on bargaining unit and employment status. Click here to review the many different benefits the City of Portland offers . Closing Date/Time: 7/1/2024 11:59 PM Pacific
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Information Security Officer Administrator Level (for MPP positions only) This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the AVP and Chief Information Officer of Information Technology Services SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type At-Will Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $12,915.00 - $13,500.00 Per Month ($154,980.00 - $162,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the AVP and Chief Information Officer (CIO) and coordinating with the other Directors/Managers in Information Technology Services (ITS), the Director of Information Security and Information Security Officer (ISO) will coordinate and lead the Information Security Team at SF State. The incumbent will act as the SF State’s information security and privacy representative with respect to inquiries from customers, partners, and the public regarding SF State’s information security and privacy strategy; act as liaison to law enforcement agencies while pursuing the sources of network attacks and information thefts; balance security needs with the SF State’s strategic business plan, identify risk factors, and determine solutions to both; develop security and privacy policies and procedures that provide adequate business application protection without interfering with core business requirements; plan and test responses to security breaches, including the discussion of the event with customers, partners, or the public; oversee the selection, testing, configuration, deployment, and maintenance of security products; oversee a staff of employees responsible for security operations. Position Information Information Security Operation Manage an information security operational program that contains administrative, technical and physical safeguards designed to protect SF State information assets Document, and provide direction for mitigation of incidents involving SF State information assets Manage, develop and present security awareness training programs Manage incidents involving SF State information assets Facilitate and direct a campus vulnerability management program; manage and oversee the process of gathering, analyzing and assessing the current and future threat landscape, as well as providing a realistic overview of risks and threats in the enterprise environment Provide regular executive level status reports on campus breaches, incidents, compliance, and other information security metrics Work with campus leadership, Enterprise Risk Management, and legal counsel to provide primary lead activities in supporting CO and campus litigation processes, forensic activities, eDiscovery and security audits Plan, manage, and coordinate information security and privacy risk assessments; identify, track, and report issues and concerns to management; develop guidelines to ensure SF State business processes address information security and privacy risks; develop, implement and enforce information security requirements and solutions in collaboration with ITS and Chancellor’s Office Information Security Advisory Council (ISAC); lead in the development/adoption and enforcement of information security policies, procedures and standards; conduct and complete a periodic review of required regulations and reports; manage 3 rd party information security risks Serve as primary liaison with various University departments, including but not limited to Department of Public Safety, Audit and Advisory Services, Enrollment Management, Human Resources, Enterprise Risk Management, University Counsel, Dean of Students, and Fiscal Affairs; advise and train on campus-wide security related issues/processes; serve as liaison with other campus ISOs, the Chancellor's Office and outside auditors and organizations related to information security and privacy issues; facilitate campus stakeholder meetings to ensure campus alignment on information security and privacy matters Oversee and/or assist in performing on-going security monitoring of organization information systems Manage and provide technical leadership of information security projects Manage day-to-day information security operations; assist with oversight of change requests and attend change management meetings Perform other duties or special projected as assigned Information Security Strategy Manage and provide leadership in the administration of the information security and privacy program strategy and governance Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention Develop and document procedures to comply with applicable laws, regulations, and CSU policies governing information security and privacy protection, as well as serve as the primary point of contact and liaison for the Governance, Risk, and Compliance system Suggest and lead in the development of risk management strategies to identify and mitigate threats and vulnerabilities to information assets Lead the development of, and management of the information security plan that contains safeguards designed to protect SF State information assets Refine and develop, as necessary, new campus policies, standards and procedures governing information security and privacy protection that align with and support the SF State plan and strategy Minimum Qualifications Bachelor's degree in Information Technology or similar degree (or equivalent combination of education and experience) required; Seven to ten years in progressively responsible IT roles, including enterprise-level support, information security or related field Project management experience with demonstrated success in leading complex IT projects in non-profit/higher education environment preferred Demonstrated excellent collaborative, management, leadership, communication and presentation skills Extensive knowledge related to experience with security incident response planning and resolution Demonstrated ability to develop and communicate effective recommendations for securing information assets to executives, management, and staff Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, applications, networks, security and hardware) A working knowledge of information security practices and concepts including: access controls and identity management, risk management, ISO 27001/27002 standards, security information and event management (SIEM), and security operations Extensive experience with policy development, procurement contract negotiation and information security awareness and training Must be detailed and a logical thinker with Strong problem-solving, leadership, team building, and organizational skills Ability to motivate team members Must be self-motivated and maintain positive and effective working relationships Preferred Qualifications Advanced degree is highly desirable Certifications such as Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information Technology Infrastructure Library (ITIL) Foundation are desirable Certifications such as Certified Privacy Program Manager (CIPM) or Project Management Professional (PMP) are beneficial Experience with cyber security frameworks such as ISO 27000, NIST 800 Experience with the following security or privacy compliance programs: PCI-DSS, HIPAA, GDPR, GLBA, and FERPA is desirable May need to work weekend and/or early morning / night hours for special projects or on-call Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 20 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title Information Security Officer Administrator Level (for MPP positions only) This position is an Administrator III in the California State University Management Personnel Plan (MPP), reporting to the AVP and Chief Information Officer of Information Technology Services SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department Information Technology Services Appointment Type At-Will Time Base Full-Time Work Schedule Monday through Friday; from 8:00 am to 5:00 pm Anticipated Hiring Range $12,915.00 - $13,500.00 Per Month ($154,980.00 - $162,000.00 Annually) Salary is commensurate with experience. Position Summary Under the general direction of the AVP and Chief Information Officer (CIO) and coordinating with the other Directors/Managers in Information Technology Services (ITS), the Director of Information Security and Information Security Officer (ISO) will coordinate and lead the Information Security Team at SF State. The incumbent will act as the SF State’s information security and privacy representative with respect to inquiries from customers, partners, and the public regarding SF State’s information security and privacy strategy; act as liaison to law enforcement agencies while pursuing the sources of network attacks and information thefts; balance security needs with the SF State’s strategic business plan, identify risk factors, and determine solutions to both; develop security and privacy policies and procedures that provide adequate business application protection without interfering with core business requirements; plan and test responses to security breaches, including the discussion of the event with customers, partners, or the public; oversee the selection, testing, configuration, deployment, and maintenance of security products; oversee a staff of employees responsible for security operations. Position Information Information Security Operation Manage an information security operational program that contains administrative, technical and physical safeguards designed to protect SF State information assets Document, and provide direction for mitigation of incidents involving SF State information assets Manage, develop and present security awareness training programs Manage incidents involving SF State information assets Facilitate and direct a campus vulnerability management program; manage and oversee the process of gathering, analyzing and assessing the current and future threat landscape, as well as providing a realistic overview of risks and threats in the enterprise environment Provide regular executive level status reports on campus breaches, incidents, compliance, and other information security metrics Work with campus leadership, Enterprise Risk Management, and legal counsel to provide primary lead activities in supporting CO and campus litigation processes, forensic activities, eDiscovery and security audits Plan, manage, and coordinate information security and privacy risk assessments; identify, track, and report issues and concerns to management; develop guidelines to ensure SF State business processes address information security and privacy risks; develop, implement and enforce information security requirements and solutions in collaboration with ITS and Chancellor’s Office Information Security Advisory Council (ISAC); lead in the development/adoption and enforcement of information security policies, procedures and standards; conduct and complete a periodic review of required regulations and reports; manage 3 rd party information security risks Serve as primary liaison with various University departments, including but not limited to Department of Public Safety, Audit and Advisory Services, Enrollment Management, Human Resources, Enterprise Risk Management, University Counsel, Dean of Students, and Fiscal Affairs; advise and train on campus-wide security related issues/processes; serve as liaison with other campus ISOs, the Chancellor's Office and outside auditors and organizations related to information security and privacy issues; facilitate campus stakeholder meetings to ensure campus alignment on information security and privacy matters Oversee and/or assist in performing on-going security monitoring of organization information systems Manage and provide technical leadership of information security projects Manage day-to-day information security operations; assist with oversight of change requests and attend change management meetings Perform other duties or special projected as assigned Information Security Strategy Manage and provide leadership in the administration of the information security and privacy program strategy and governance Identify process improvement opportunities and develop subsequent plans of action to resolve gaps with minimal management intervention Develop and document procedures to comply with applicable laws, regulations, and CSU policies governing information security and privacy protection, as well as serve as the primary point of contact and liaison for the Governance, Risk, and Compliance system Suggest and lead in the development of risk management strategies to identify and mitigate threats and vulnerabilities to information assets Lead the development of, and management of the information security plan that contains safeguards designed to protect SF State information assets Refine and develop, as necessary, new campus policies, standards and procedures governing information security and privacy protection that align with and support the SF State plan and strategy Minimum Qualifications Bachelor's degree in Information Technology or similar degree (or equivalent combination of education and experience) required; Seven to ten years in progressively responsible IT roles, including enterprise-level support, information security or related field Project management experience with demonstrated success in leading complex IT projects in non-profit/higher education environment preferred Demonstrated excellent collaborative, management, leadership, communication and presentation skills Extensive knowledge related to experience with security incident response planning and resolution Demonstrated ability to develop and communicate effective recommendations for securing information assets to executives, management, and staff Demonstrated knowledge of underlying technologies (i.e. databases, operating systems, applications, networks, security and hardware) A working knowledge of information security practices and concepts including: access controls and identity management, risk management, ISO 27001/27002 standards, security information and event management (SIEM), and security operations Extensive experience with policy development, procurement contract negotiation and information security awareness and training Must be detailed and a logical thinker with Strong problem-solving, leadership, team building, and organizational skills Ability to motivate team members Must be self-motivated and maintain positive and effective working relationships Preferred Qualifications Advanced degree is highly desirable Certifications such as Certified Information Security Manager (CISM), Certified Information Systems Security Professional (CISSP), Certified Information Technology Infrastructure Library (ITIL) Foundation are desirable Certifications such as Certified Privacy Program Manager (CIPM) or Project Management Professional (PMP) are beneficial Experience with cyber security frameworks such as ISO 27000, NIST 800 Experience with the following security or privacy compliance programs: PCI-DSS, HIPAA, GDPR, GLBA, and FERPA is desirable May need to work weekend and/or early morning / night hours for special projects or on-call Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@campus.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: Feb 20 2024 Pacific Standard Time Applications close: Closing Date/Time:
CITY OF ATLANTA, GA
Atlanta, Georgia, United States
Salary: $65,000 General Description and Classification Standards : The Safety and Security Coordinator is responsible for performing a variety of tasks for the City of Atlanta Mayor’s Office of Emergency Preparedness. Duties include but are not limited to: Managing the activities involved in the design, preparation, delivery and needs assessment of safety and security training and development programs for assigned department(s). Provides administrative supervision and personnel management for protection of City personnel and property. Position may coordinate safety and security functions for a large group of employees. Supervision Received and Exercised The Safety and Security Coordinator receives supervision from the Safety and Security Manager. Project and technical direction may be provided to professional, technical, office support and other City staff. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Manages the activities involved in the design, preparation, delivery and needs assessment of safety and security training and development programs for the City of Atlanta. Establishes, implements, and maintains standard operating procedures and emergency plans for the City to meet required codes and regulations. Joins in partnership with department management to assess and implement security measures and safety training and programs based on risk analysis. Determines departmental needs related to security and safety training and develops methods for evaluation of all safety training. Develops and/or approves content, methods, and materials for training staff and may conduct courses. Conducts or assists with internal investigations. Creates operating plans, forecasts and reporting systems and manages the day-to-day operations. Provides input into policy and strategy. Manages inventory, equipment maintenance and other asset related functions. Participates in the execution of intrusion detection, monitoring, and vulnerability assessments. Coordinates the installation, programming, troubleshooting, and repairing physical access control systems for various facilities throughout the City. Become a subject matter expert for the access control system and manage projects such enterprise physical and electronic security systems programming, access control data audits, integrator support, and technical support for project managers. Select, train, schedule, coach, and direct security personnel in all aspects of safety policies and procedures. Responsible for all training related to property emergency procedures and conducting bi-annual Fire Drills. Work is performed indoors and outdoors. Exposure to outside elements. Day, evening graveyard, holiday, and/or weekend work required. Extended hours and irregular shifts may be required. Decision Making Applies organizational policies. May interpret organizational policies and recommend exceptions. Knowledge, Skills & Abilities : This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of related laws, safety requirements, and building operations for large multipurpose facilities; security, safety, occupational health and safety training methods, tools, and best practices; security awareness programs, security risk assessment and planning for crisis management; security standards, emergency protocols, and operations of security equipment and video integration systems; fire alarm systems (monitoring and reporting). Skilled in strong verbal, written and presentation skills; strong planning and organizational skills. Microsoft Office skills. Ability to write and communicate in an effective manner when reporting incidents; use interactive technology in instructional design of training courses. Minimum Qualifications: Education and Experience: Associates degree or two-year equivalent degree (Equivalent professional experience may be considered for substitution for the required degree on an exception basis). Preferred Education & Experience: Bachelor’s degree from an accredited college or university in Life Safety Studies, Security Studies, Emergency/Disaster Management, Homeland Security, Public Safety, or a related area preferred; and Three to Five years of experience in safety and/or security management; or Equivalent combination of education and experience. Licensure and Certifications: Security-related certifications preferred (ex. CPP, PSP, APP) Safety-related certifications preferred (ex. OSHA, ASSP Certificate programs) BOMA education preferred (ex. RPA, FMA, Property Management 101) National Incident Management System (NIMS) and Incident Command System (ICS) training: Independent Study (IS) 100, 200, 700, 800; ICS 300, 400 Georgia Emergency Management & Homeland Security Agency (GEMA/HS) Emergency Manager Certification (within 1 year of employment) Valid Driver’s License Essential Capabilities and Work Environment: Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.Expresses ideas and thoughts verbally; Expresses ideas and thoughts in written form; Exhibits good listening and comprehension; Keeps others adequately informed; Selects & uses appropriate communication methods. Displays courtesy and sensitivity; Manages difficult or emotional customer situations; Meets commitments; Responds promptly to customer needs; Solicits customer feedback to improve service. Responds to requests for service and assistance; Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to doing the best job possible; Keeps commitments; Meets attendance and punctuality guidelines. Competent in required job skills & knowledge; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Displays understanding of how job relates to others; Uses resources effectively. Demonstrates accuracy and thoroughness; Displays commitment to excellence; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Mar 12, 2024
Full Time
Salary: $65,000 General Description and Classification Standards : The Safety and Security Coordinator is responsible for performing a variety of tasks for the City of Atlanta Mayor’s Office of Emergency Preparedness. Duties include but are not limited to: Managing the activities involved in the design, preparation, delivery and needs assessment of safety and security training and development programs for assigned department(s). Provides administrative supervision and personnel management for protection of City personnel and property. Position may coordinate safety and security functions for a large group of employees. Supervision Received and Exercised The Safety and Security Coordinator receives supervision from the Safety and Security Manager. Project and technical direction may be provided to professional, technical, office support and other City staff. Essential Duties & Responsibilities These are typical responsibilities for this position and should not be construed as exclusive or all inclusive. May perform other duties as assigned. Manages the activities involved in the design, preparation, delivery and needs assessment of safety and security training and development programs for the City of Atlanta. Establishes, implements, and maintains standard operating procedures and emergency plans for the City to meet required codes and regulations. Joins in partnership with department management to assess and implement security measures and safety training and programs based on risk analysis. Determines departmental needs related to security and safety training and develops methods for evaluation of all safety training. Develops and/or approves content, methods, and materials for training staff and may conduct courses. Conducts or assists with internal investigations. Creates operating plans, forecasts and reporting systems and manages the day-to-day operations. Provides input into policy and strategy. Manages inventory, equipment maintenance and other asset related functions. Participates in the execution of intrusion detection, monitoring, and vulnerability assessments. Coordinates the installation, programming, troubleshooting, and repairing physical access control systems for various facilities throughout the City. Become a subject matter expert for the access control system and manage projects such enterprise physical and electronic security systems programming, access control data audits, integrator support, and technical support for project managers. Select, train, schedule, coach, and direct security personnel in all aspects of safety policies and procedures. Responsible for all training related to property emergency procedures and conducting bi-annual Fire Drills. Work is performed indoors and outdoors. Exposure to outside elements. Day, evening graveyard, holiday, and/or weekend work required. Extended hours and irregular shifts may be required. Decision Making Applies organizational policies. May interpret organizational policies and recommend exceptions. Knowledge, Skills & Abilities : This is a partial listing of necessary knowledge, skills, and abilities required to perform the job successfully. It is not an exhaustive list. Knowledge of related laws, safety requirements, and building operations for large multipurpose facilities; security, safety, occupational health and safety training methods, tools, and best practices; security awareness programs, security risk assessment and planning for crisis management; security standards, emergency protocols, and operations of security equipment and video integration systems; fire alarm systems (monitoring and reporting). Skilled in strong verbal, written and presentation skills; strong planning and organizational skills. Microsoft Office skills. Ability to write and communicate in an effective manner when reporting incidents; use interactive technology in instructional design of training courses. Minimum Qualifications: Education and Experience: Associates degree or two-year equivalent degree (Equivalent professional experience may be considered for substitution for the required degree on an exception basis). Preferred Education & Experience: Bachelor’s degree from an accredited college or university in Life Safety Studies, Security Studies, Emergency/Disaster Management, Homeland Security, Public Safety, or a related area preferred; and Three to Five years of experience in safety and/or security management; or Equivalent combination of education and experience. Licensure and Certifications: Security-related certifications preferred (ex. CPP, PSP, APP) Safety-related certifications preferred (ex. OSHA, ASSP Certificate programs) BOMA education preferred (ex. RPA, FMA, Property Management 101) National Incident Management System (NIMS) and Incident Command System (ICS) training: Independent Study (IS) 100, 200, 700, 800; ICS 300, 400 Georgia Emergency Management & Homeland Security Agency (GEMA/HS) Emergency Manager Certification (within 1 year of employment) Valid Driver’s License Essential Capabilities and Work Environment: Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.Expresses ideas and thoughts verbally; Expresses ideas and thoughts in written form; Exhibits good listening and comprehension; Keeps others adequately informed; Selects & uses appropriate communication methods. Displays courtesy and sensitivity; Manages difficult or emotional customer situations; Meets commitments; Responds promptly to customer needs; Solicits customer feedback to improve service. Responds to requests for service and assistance; Follows instructions, responds to management direction; Takes responsibility for own actions; Commits to doing the best job possible; Keeps commitments; Meets attendance and punctuality guidelines. Competent in required job skills & knowledge; Exhibits ability to learn and apply new skills; Keeps abreast of current developments; Requires minimal supervision; Displays understanding of how job relates to others; Uses resources effectively. Demonstrates accuracy and thoroughness; Displays commitment to excellence; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Director of Environmental Health & Safety/Risk Management (Administrator II) Compensation and Benefits The anticipated hiring salary is $90,000 - $120,000 and is competitive and negotiable depending on the strength of qualifications. This is a CSU Management Personnel Plan (MPP) position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under the general supervision of the Vice President for Administration and Finance, the Director of Environmental Health and Safety/Risk Management (EH&S/RM) is responsible for effectively managing campus risk, and facilitating campus compliance with all federal, state, and local environmental quality occupational safety standards with the overall goals of protecting the health and safety of the campus community, and supporting the overall mission of the University. The incumbent in this position is responsible for supporting and facilitating campus compliance with Executive Order 1039 Occupational Health and Safety Policy, and the risk management requirements of Executive Order 1069 Risk Management and Public Safety. Key Qualifications Knowledge of principles of institutional planning and budget processes. Ability to analyze and interpret financial data and make strategic business decisions. Knowledge of the principles and practices of effective leadership, motivation and performance evaluation. Knowledge of laws, codes, and regulations applicable to environmental health and safety within the workplace and be familiar with and participate in emergency responses. Knowledge of computer office systems and ability to use a broad range of technology, systems, and software packages (Microsoft Office Suite, Google Applications). Ability to interface with the following agencies on behalf of the campus: Cal OSHA, Environmental Protection Agency (EPA), State Fire Marshal’s Office, County Health Department, San Joaquin Valley Air Pollution Control District, local fire departments and hazard response teams, California State University Risk Management Association/Auxiliary Organization Risk Management Association (CSURMA/AORMA), Ability to interface with and be a resource for all organizations on the main campus and auxiliaries. Ability to use tact and diplomacy to handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to facilitate group participation, consensus building and foster employee development through coaching, counseling, and training. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills: ability to communicate information in a clear and understandable manner, both verbally and in writing. Ability to interpret, communicate and apply policies and procedures. Demonstrated ability to maintain a high degree of confidentiality. Ability to develop and implement short and long-term plans and initiatives to meet established development goals and objectives. Excellent organizational and time management skills. Assess safety and training needs and conduct training. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience A bachelor’s degree in health and safety, environmental engineering, chemistry, industrial hygiene, or a related field from an accredited four year college or university Experience managing environmental, health, safety, and loss control/risk management programs in a large complex organization, preferably in a large institution of higher education. Preferred Education: A master’s degree from an accredited four-year college or university in a discipline listed above or related field. Department Summary The Office of Environmental Health & Safety and Risk Management (EHS/RM) aims to support the overall academic mission, and ensure the protection of the health and safety of all members of the University community through the effective mitigation of University risk hazards. Deadline & Application Instructions Applications received by March 3, 2024 w ill be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Jan 31 2024 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Director of Environmental Health & Safety/Risk Management (Administrator II) Compensation and Benefits The anticipated hiring salary is $90,000 - $120,000 and is competitive and negotiable depending on the strength of qualifications. This is a CSU Management Personnel Plan (MPP) position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Under the general supervision of the Vice President for Administration and Finance, the Director of Environmental Health and Safety/Risk Management (EH&S/RM) is responsible for effectively managing campus risk, and facilitating campus compliance with all federal, state, and local environmental quality occupational safety standards with the overall goals of protecting the health and safety of the campus community, and supporting the overall mission of the University. The incumbent in this position is responsible for supporting and facilitating campus compliance with Executive Order 1039 Occupational Health and Safety Policy, and the risk management requirements of Executive Order 1069 Risk Management and Public Safety. Key Qualifications Knowledge of principles of institutional planning and budget processes. Ability to analyze and interpret financial data and make strategic business decisions. Knowledge of the principles and practices of effective leadership, motivation and performance evaluation. Knowledge of laws, codes, and regulations applicable to environmental health and safety within the workplace and be familiar with and participate in emergency responses. Knowledge of computer office systems and ability to use a broad range of technology, systems, and software packages (Microsoft Office Suite, Google Applications). Ability to interface with the following agencies on behalf of the campus: Cal OSHA, Environmental Protection Agency (EPA), State Fire Marshal’s Office, County Health Department, San Joaquin Valley Air Pollution Control District, local fire departments and hazard response teams, California State University Risk Management Association/Auxiliary Organization Risk Management Association (CSURMA/AORMA), Ability to interface with and be a resource for all organizations on the main campus and auxiliaries. Ability to use tact and diplomacy to handle a broad range of high level and sensitive interpersonal situations with diverse personalities, and to respond appropriately to conflicts and problems. Ability to facilitate group participation, consensus building and foster employee development through coaching, counseling, and training. Ability to initiate, establish, and foster communication and teamwork by maintaining a positive, cooperative, productive work atmosphere in the University with the ability to establish and maintain effective working relationships within a diverse population and with those from various cultural backgrounds. Excellent communication skills: ability to communicate information in a clear and understandable manner, both verbally and in writing. Ability to interpret, communicate and apply policies and procedures. Demonstrated ability to maintain a high degree of confidentiality. Ability to develop and implement short and long-term plans and initiatives to meet established development goals and objectives. Excellent organizational and time management skills. Assess safety and training needs and conduct training. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience A bachelor’s degree in health and safety, environmental engineering, chemistry, industrial hygiene, or a related field from an accredited four year college or university Experience managing environmental, health, safety, and loss control/risk management programs in a large complex organization, preferably in a large institution of higher education. Preferred Education: A master’s degree from an accredited four-year college or university in a discipline listed above or related field. Department Summary The Office of Environmental Health & Safety and Risk Management (EHS/RM) aims to support the overall academic mission, and ensure the protection of the health and safety of all members of the University community through the effective mitigation of University risk hazards. Deadline & Application Instructions Applications received by March 3, 2024 w ill be given full consideration by the search committee. Applications received after that date will be forwarded at the request of the Hiring Manager and/or search committee. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Jan 31 2024 Pacific Standard Time Applications close: Closing Date/Time: