Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants The Business Process Specialist position will be responsible for providing research and analysis in support of all Corporate Support Services programs. This includes the data administration of facilities condition assessment data, data reporting of program performance indicators, supply chain bar coding data, analytics of space utilization through Robin Powered solution and analysis as required. Few of the responsibilities include locating data trends or patterns and make business recommendations on process improvements and support Facilities Management, Planning & Project Development, Supply Chain, Fleet, and Security reports and processes. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Pay Range $28.85 - $36.06 Hours Monday - Friday; 8:00 a.m. to 5:00 p.m. Telework opportunities may be available after an initial training period. Work schedules must be at least 50% hybrid in the office within a two (2) week period and are implemented to meet the requirements of the department and are subject to change based on business needs. Hours may vary depending on work demands and business needs. Job Close Date 05/24/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4518 Mueller Blvd, Austin Texas 78723 Preferred Qualifications Proven high level of organizational skills with the ability to plan for and meet multiple deadlines, follow-up on action items, develops and maintains client department needs. Demonstrated experience in managing projects, organizing, leading and facilitating cross-functional groups with participants from all levels of the organization. Problem solving skills to provide process improvement analysis and recommendations for department processes and projects. Experience evaluating performance measures to be sure that critical work processes are operating effectively and recommending and implementing process changes. Ability to handle multiple projects and adjust work accordingly to meet delivery timelines commensurate with degree of financial risk and impacts involved. Experience in developing and editing presentations and facilitating cross-functional meetings. Experience communicating effectively and professionally with the public, and provide excellent customer service. Advanced proficiency with Microsoft Excel Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists in planning, executing and closing projects in a variety of operational and/or administrative situations related to specific assignments/areas. Develops and maintains databases to support data analysis and research findings for business projects. Assists in preparation of recommendations for implementation of new or revised policies, procedures, and/or process changes/improvements. Write reports that summarize findings, data collection techniques, implementation options, etc. Establishes project schedules using project planning software/tools, updates and maintains project status reports. Communicate project/process status. Conduct research, analyze trends, determine accuracy and relevancy of data/information, and use sounds judgment to evaluate alternatives. Facilitates and documents meetings, action items, and processes using flowcharting methodologies. Maintains positive working relationships with managers, supervisors, employees and other stakeholders to gain their cooperation and support. Responsibilities- Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of business strategies, objectives, planning, development and management processes and process improvement Knowledge of research methodologies, cost/benefit analysis, statistics and financial modeling Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes Knowledge of performance measures, quality improvement programs and project management methods Skill in oral and written communication using a variety of formats including: print communication, electronic format, presentations and telephonic Skill in using computers and related software applications Skill in data analysis and problem solving Ability to quickly recognize and analyze irregular data and situations Ability to work independently and with teams Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Business Process Specialist position are: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Describe in detail how you meet the minimum qualifications of this position. (Open Ended Question) * Describe your related experience working in a high-traffic, dynamic environment where you were required to plan for multiple deadlines and prioritize action items with an appropriate sense of urgency. (Open Ended Question) * Please describe your experience managing projects, organizing, leading and facilitating cross-functional groups with participants from all levels of the organization. Indicate the position listed in your application that supports your answer. (Open Ended Question) * Describe your experience using problem solving skills to provide process improvement analysis and recommendations for department processes and projects. (Open Ended Question) * Describe your experience evaluating performance measures to be sure that critical work process are operating effectively and recommending and implementing process changes (Open Ended Question) * Do you have experience handling multiple projects, adjusting work accordingly to meet delivery timelines commensurate with degree of financial risk and impacts involved. Yes No * Describe your experience in developing and editing presentations and facillitating cross functional meetings. (Open Ended Question) * Describe your experience working with the public to provide excellent customer communication through telephone, e-mail, mobile technology, and face-to-face interactions. (Open Ended Question) * Describe your experience in data management and analysis. (Open Ended Question) * Please describe your experience communicating effectively and professionally with internal and external customers. (Open Ended Question) * Which of the following best describes your proficiency with Microsoft Excel? Basic: create/edit simple spreadsheets, sort data, enter formulas Intermediate: create/edit spreadsheets, create charts/graphs from spreadsheet data, hide and unhide rows/columns, use basic functions such as SUM, AVERAGE, and COUNT Advanced: develop complex spreadsheets, create charts/graphs/tables, import data from external databases, use AutoFilter to analyze data, use complex functions/formulas for math & logic equations Limited or no MS Excel experience, but proficiency with another spreadsheet application such as Lotus 1-2-3 or Apple Numbers No experience with Microsoft Excel * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
May 11, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants The Business Process Specialist position will be responsible for providing research and analysis in support of all Corporate Support Services programs. This includes the data administration of facilities condition assessment data, data reporting of program performance indicators, supply chain bar coding data, analytics of space utilization through Robin Powered solution and analysis as required. Few of the responsibilities include locating data trends or patterns and make business recommendations on process improvements and support Facilities Management, Planning & Project Development, Supply Chain, Fleet, and Security reports and processes. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Pay Range $28.85 - $36.06 Hours Monday - Friday; 8:00 a.m. to 5:00 p.m. Telework opportunities may be available after an initial training period. Work schedules must be at least 50% hybrid in the office within a two (2) week period and are implemented to meet the requirements of the department and are subject to change based on business needs. Hours may vary depending on work demands and business needs. Job Close Date 05/24/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4518 Mueller Blvd, Austin Texas 78723 Preferred Qualifications Proven high level of organizational skills with the ability to plan for and meet multiple deadlines, follow-up on action items, develops and maintains client department needs. Demonstrated experience in managing projects, organizing, leading and facilitating cross-functional groups with participants from all levels of the organization. Problem solving skills to provide process improvement analysis and recommendations for department processes and projects. Experience evaluating performance measures to be sure that critical work processes are operating effectively and recommending and implementing process changes. Ability to handle multiple projects and adjust work accordingly to meet delivery timelines commensurate with degree of financial risk and impacts involved. Experience in developing and editing presentations and facilitating cross-functional meetings. Experience communicating effectively and professionally with the public, and provide excellent customer service. Advanced proficiency with Microsoft Excel Ability to travel to more than one work location Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists in planning, executing and closing projects in a variety of operational and/or administrative situations related to specific assignments/areas. Develops and maintains databases to support data analysis and research findings for business projects. Assists in preparation of recommendations for implementation of new or revised policies, procedures, and/or process changes/improvements. Write reports that summarize findings, data collection techniques, implementation options, etc. Establishes project schedules using project planning software/tools, updates and maintains project status reports. Communicate project/process status. Conduct research, analyze trends, determine accuracy and relevancy of data/information, and use sounds judgment to evaluate alternatives. Facilitates and documents meetings, action items, and processes using flowcharting methodologies. Maintains positive working relationships with managers, supervisors, employees and other stakeholders to gain their cooperation and support. Responsibilities- Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of business strategies, objectives, planning, development and management processes and process improvement Knowledge of research methodologies, cost/benefit analysis, statistics and financial modeling Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes Knowledge of performance measures, quality improvement programs and project management methods Skill in oral and written communication using a variety of formats including: print communication, electronic format, presentations and telephonic Skill in using computers and related software applications Skill in data analysis and problem solving Ability to quickly recognize and analyze irregular data and situations Ability to work independently and with teams Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Business Process Specialist position are: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Describe in detail how you meet the minimum qualifications of this position. (Open Ended Question) * Describe your related experience working in a high-traffic, dynamic environment where you were required to plan for multiple deadlines and prioritize action items with an appropriate sense of urgency. (Open Ended Question) * Please describe your experience managing projects, organizing, leading and facilitating cross-functional groups with participants from all levels of the organization. Indicate the position listed in your application that supports your answer. (Open Ended Question) * Describe your experience using problem solving skills to provide process improvement analysis and recommendations for department processes and projects. (Open Ended Question) * Describe your experience evaluating performance measures to be sure that critical work process are operating effectively and recommending and implementing process changes (Open Ended Question) * Do you have experience handling multiple projects, adjusting work accordingly to meet delivery timelines commensurate with degree of financial risk and impacts involved. Yes No * Describe your experience in developing and editing presentations and facillitating cross functional meetings. (Open Ended Question) * Describe your experience working with the public to provide excellent customer communication through telephone, e-mail, mobile technology, and face-to-face interactions. (Open Ended Question) * Describe your experience in data management and analysis. (Open Ended Question) * Please describe your experience communicating effectively and professionally with internal and external customers. (Open Ended Question) * Which of the following best describes your proficiency with Microsoft Excel? Basic: create/edit simple spreadsheets, sort data, enter formulas Intermediate: create/edit spreadsheets, create charts/graphs from spreadsheet data, hide and unhide rows/columns, use basic functions such as SUM, AVERAGE, and COUNT Advanced: develop complex spreadsheets, create charts/graphs/tables, import data from external databases, use AutoFilter to analyze data, use complex functions/formulas for math & logic equations Limited or no MS Excel experience, but proficiency with another spreadsheet application such as Lotus 1-2-3 or Apple Numbers No experience with Microsoft Excel * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No Optional & Required Documents Required Documents Optional Documents
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants Under general supervision, performs professional level work involving research and analysis of a variety of routine/semi routine administrative and operational support duties in the area of project management, quality management, performance measurement, change management and business process improvement. Provide support and assistance to senior process consultants, auditors and team leaders. Assists in planning, executing and closing projects in a variety of operational and/or administrative situations related to specific assignments/areas. Develops and maintains databases to support data analysis and research findings for business projects. Assists in preparation of recommendations for implementation of new or revised policies, procedures, and/or process changes/improvements. Write reports that summarize findings, data collection techniques, implementation options, etc. Establishes project schedules using project planning software/tools, updates and maintains project status reports. Communicate project/process status. Conduct research, analyze trends, determine accuracy and relevancy of data/information, and use sounds judgment to evaluate alternatives. Facilitates and documents meetings, action items, and processes using flowcharting methodologies. Maintains positive working relationships with managers, supervisors, employees and other stakeholders to gain their cooperation and support. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Work Schedule: This position is categorized as Essential Personnel with the City of Austin. Essential staff are required to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Essential employees ensure the continuance of key operations for the City of Austin. Work hours may include after hours, holidays, and weekends and may include on-call shifts. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Pay Range $28.85 - $36.06 Hours Monday - Friday; 8:00 a.m. to 5:00 p.m. Hours may vary and change due to departmental needs Job Close Date 05/22/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4518 Mueller Blvd, Austin Texas 78723 Preferred Qualifications Education and/or Equivalent Experience: Knowledge of security operations, including the protection of critical infrastructure assets and mitigation of physical threats. Knowledge of business strategies, objectives, planning, development and management processes and process improvement in the physical security domain Knowledge of research methodologies, cost/benefit analysis, statistics and financial modeling for physical security Knowledge of performance measures, quality improvement programs and project management methods in a physical security realm Understanding of physical security concepts, access control systems, video surveillance, and alarm monitoring. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists in planning, executing and closing projects in a variety of operational and/or administrative situations related to specific assignments/areas. Develops and maintains databases to support data analysis and research findings for business projects. Assists in preparation of recommendations for implementation of new or revised policies, procedures, and/or process changes/improvements. Write reports that summarize findings, data collection techniques, implementation options, etc. Establishes project schedules using project planning software/tools, updates and maintains project status reports. Communicate project/process status. Conduct research, analyze trends, determine accuracy and relevancy of data/information, and use sounds judgment to evaluate alternatives. Facilitates and documents meetings, action items, and processes using flowcharting methodologies. Maintains positive working relationships with managers, supervisors, employees and other stakeholders to gain their cooperation and support. Responsibilities- Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of business strategies, objectives, planning, development and management processes and process improvement Knowledge of research methodologies, cost/benefit analysis, statistics and financial modeling Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes Knowledge of performance measures, quality improvement programs and project management methods Skill in oral and written communication using a variety of formats including: print communication, electronic format, presentations and telephonic Skill in using computers and related software applications Skill in data analysis and problem solving Ability to quickly recognize and analyze irregular data and situations Ability to work independently and with teams Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Business Process Specialist position are: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Describe in detail how you meet the minimum qualifications of this position. (Open Ended Question) * This position is classified as an “essential” position. The candidate must be able to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Shifts may change according to departmental needs. Are you able to meet these schedule requirements? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Describe your experience with Security operations including the protection of critical infrastructure assests and mitigation of physical threats. (Open Ended Question) * Research methodologies, cost/benefit analysis, statistics and financial modeling for physical security is part of the main components for this position. Describe your experience/knowledge of the following and which employment history you have gained this experience. (Open Ended Question) * Please describe your knowledge of business strategies, objectives, planning, development, management processes and process improvement. (Open Ended Question) * What is your experience with performance measures, quality improvement programs and project management methods? (Open Ended Question) * What experience do you have with physical security concepts, access control systems, video surveillance and alarm monitoring? (Open Ended Question) * Do you have experience with NERC relability standards? Yes No Optional & Required Documents Required Documents Optional Documents
May 09, 2024
Full Time
Minimum Qualifications Education and/or Equivalent Experience: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Licenses or Certifications: None. Notes to Applicants Under general supervision, performs professional level work involving research and analysis of a variety of routine/semi routine administrative and operational support duties in the area of project management, quality management, performance measurement, change management and business process improvement. Provide support and assistance to senior process consultants, auditors and team leaders. Assists in planning, executing and closing projects in a variety of operational and/or administrative situations related to specific assignments/areas. Develops and maintains databases to support data analysis and research findings for business projects. Assists in preparation of recommendations for implementation of new or revised policies, procedures, and/or process changes/improvements. Write reports that summarize findings, data collection techniques, implementation options, etc. Establishes project schedules using project planning software/tools, updates and maintains project status reports. Communicate project/process status. Conduct research, analyze trends, determine accuracy and relevancy of data/information, and use sounds judgment to evaluate alternatives. Facilitates and documents meetings, action items, and processes using flowcharting methodologies. Maintains positive working relationships with managers, supervisors, employees and other stakeholders to gain their cooperation and support. Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical, dental, vision, paid leave time, a highly competitive retirement plan, career development opportunities and more. Please click HERE for more information. Employment Application: The City of Austin employment application is an official document; incomplete applications will not be considered. The Employment Record should be complete with job titles, employment dates, job duties, functions, and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications. Résumés will not be accepted and statements such as “see résumé” will not be accepted. You may use “N/A” for fields that are not applicable. Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed, applications cannot be changed. If you are selected as a top candidate: Verification of your education (which may include high school graduation or GED , undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accredited organization/institution. If you are identified as a top candidate and are in the military or a veteran, you will need to provide a copy of your DD-214 prior to confirming a start date. This position requires a criminal background investigation. Work Schedule: This position is categorized as Essential Personnel with the City of Austin. Essential staff are required to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Essential employees ensure the continuance of key operations for the City of Austin. Work hours may include after hours, holidays, and weekends and may include on-call shifts. Shifts may change according to departmental needs. Employee may be required to work additional hours outside of regular work schedule. Pay Range $28.85 - $36.06 Hours Monday - Friday; 8:00 a.m. to 5:00 p.m. Hours may vary and change due to departmental needs Job Close Date 05/22/2024 Type of Posting External Department Austin Energy Regular/Temporary Regular Grant Funded or Pooled Position Not Applicable Category Professional Location 4518 Mueller Blvd, Austin Texas 78723 Preferred Qualifications Education and/or Equivalent Experience: Knowledge of security operations, including the protection of critical infrastructure assets and mitigation of physical threats. Knowledge of business strategies, objectives, planning, development and management processes and process improvement in the physical security domain Knowledge of research methodologies, cost/benefit analysis, statistics and financial modeling for physical security Knowledge of performance measures, quality improvement programs and project management methods in a physical security realm Understanding of physical security concepts, access control systems, video surveillance, and alarm monitoring. Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Assists in planning, executing and closing projects in a variety of operational and/or administrative situations related to specific assignments/areas. Develops and maintains databases to support data analysis and research findings for business projects. Assists in preparation of recommendations for implementation of new or revised policies, procedures, and/or process changes/improvements. Write reports that summarize findings, data collection techniques, implementation options, etc. Establishes project schedules using project planning software/tools, updates and maintains project status reports. Communicate project/process status. Conduct research, analyze trends, determine accuracy and relevancy of data/information, and use sounds judgment to evaluate alternatives. Facilitates and documents meetings, action items, and processes using flowcharting methodologies. Maintains positive working relationships with managers, supervisors, employees and other stakeholders to gain their cooperation and support. Responsibilities- Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities, and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of business strategies, objectives, planning, development and management processes and process improvement Knowledge of research methodologies, cost/benefit analysis, statistics and financial modeling Knowledge of applicable City of Austin, state and federal statutes, ordinances and codes Knowledge of performance measures, quality improvement programs and project management methods Skill in oral and written communication using a variety of formats including: print communication, electronic format, presentations and telephonic Skill in using computers and related software applications Skill in data analysis and problem solving Ability to quickly recognize and analyze irregular data and situations Ability to work independently and with teams Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Business Process Specialist position are: Graduation with a Bachelor’s degree from an accredited college or university with major coursework in a field related to the job, plus one (1) year experience related to the job. Experience may be substituted for education up to a maximum of four (4) years. Do you meet these minimum qualifications? Yes No * Describe in detail how you meet the minimum qualifications of this position. (Open Ended Question) * This position is classified as an “essential” position. The candidate must be able to work during emergencies or bad weather if they are scheduled to work and, in some cases, when they are not scheduled. Shifts may change according to departmental needs. Are you able to meet these schedule requirements? Yes No * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. * Describe your experience with Security operations including the protection of critical infrastructure assests and mitigation of physical threats. (Open Ended Question) * Research methodologies, cost/benefit analysis, statistics and financial modeling for physical security is part of the main components for this position. Describe your experience/knowledge of the following and which employment history you have gained this experience. (Open Ended Question) * Please describe your knowledge of business strategies, objectives, planning, development, management processes and process improvement. (Open Ended Question) * What is your experience with performance measures, quality improvement programs and project management methods? (Open Ended Question) * What experience do you have with physical security concepts, access control systems, video surveillance and alarm monitoring? (Open Ended Question) * Do you have experience with NERC relability standards? Yes No Optional & Required Documents Required Documents Optional Documents
SAN BERNARDINO COUNTY, CA
San Bernardino, California, United States
The Job The Workforce Development Department is recruiting for Business Services Specialists, who serve as the initial point of contact in engaging businesses, organizations, education, and government agencies. Business Services Specialists conduct outreach; work with special populations; build relationships, synthesize and recommend resources; and implement and monitor outcomes of a variety of workforce development programs. The list established from this recruitment can be used to fill other vacancies as they occur throughout the County, with locations in the San Bernardino, Rancho Cucamonga, and Victorville areas. For a more detailed description, refer to the Business Services Specialist job description. ABOUT THE DEPARTMENT Workforce Development Department (WDD) operates programs under the guidance of the Workforce Development Board, funded by the Department of Labor’s Workforce Innovation and Opportunity Act (WIOA). The America’s Job Centers of California (AJCCs) are strategically located in the East Valley, West Valley and High Desert Regions of the County. WDD implements comprehensive strategies to meet the needs of local businesses for a skilled workforce, while creating opportunities for workers to prepare for and enter into well paid careers. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicant must successfully pass a background check prior to appointment. Travel: Extensive travel throughout the County is required. A valid California Class C driver license is required at time of appointment and must be maintained. Employees in this class may be required to use personal vehicles and show proof of automobile liability insurance. Availability: Position may require occasional weekend and evening work, as well as out of town conferences. Sponsorship: San Bernardino County is unable to consider to candidates who require Visa Sponsorship at this time or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment. Minimum Requirements Candidates must meet BOTH the Education requirement AND one (1) Experience option. EDUCATION: Thirty (30) semester (45 quarter) units of completed college coursework from an accredited college or university in business/public administration, education, communications, human/behavioral/social science, or other relevant field. A list of coursework or unofficial transcript must be submitted with the application if a degree (as listed above) has not been conferred. -- AND -- EXPERIENCE OPTION 1: Eighteen (18) months of (full-time equivalent) experience performing duties equivalent to a Business Services Representative with the County of San Bernardino, which includes experience marketing WIOA services to employers, such as on the job training programs, working with MOU partners and special populations, rapid responses, business to business connections, and work site agreements. EXPERIENCE OPTION 2: Two (2) years of (full-time equivalent) experience conducting business outreach services marketing WIOA services to employers, which includes in-person visits and providing business solutions and resources. Desired Qualifications The ideal candidate will possess a Bachelor's degree or higher, have a passion to service the community, experience and knowledge of business trends, providing business services, and interacting with business executives, owners, managers, and local agencies. Displaying exceptional organizational and time management, able to articulate and foster communication and collaboration of all stakeholders. Presenter public speaking skills are also highly desired. Selection Process There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire; resumes will not be reviewed. The most highly qualified candidates, based on the evaluation results, may be referred for interview. This recruitment is open on a Continuous basis and may close at any time. Be sure to include any relevant experience and education that demonstrates that you meet the minimum requirements in both your application and Supplemental Questionnaire, as both will be used to evaluate your qualifications. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. This is a continuous recruitment and may close at any time. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
May 12, 2024
Full Time
The Job The Workforce Development Department is recruiting for Business Services Specialists, who serve as the initial point of contact in engaging businesses, organizations, education, and government agencies. Business Services Specialists conduct outreach; work with special populations; build relationships, synthesize and recommend resources; and implement and monitor outcomes of a variety of workforce development programs. The list established from this recruitment can be used to fill other vacancies as they occur throughout the County, with locations in the San Bernardino, Rancho Cucamonga, and Victorville areas. For a more detailed description, refer to the Business Services Specialist job description. ABOUT THE DEPARTMENT Workforce Development Department (WDD) operates programs under the guidance of the Workforce Development Board, funded by the Department of Labor’s Workforce Innovation and Opportunity Act (WIOA). The America’s Job Centers of California (AJCCs) are strategically located in the East Valley, West Valley and High Desert Regions of the County. WDD implements comprehensive strategies to meet the needs of local businesses for a skilled workforce, while creating opportunities for workers to prepare for and enter into well paid careers. CONDITIONS OF EMPLOYMENT Pre-Employment Process: Applicant must successfully pass a background check prior to appointment. Travel: Extensive travel throughout the County is required. A valid California Class C driver license is required at time of appointment and must be maintained. Employees in this class may be required to use personal vehicles and show proof of automobile liability insurance. Availability: Position may require occasional weekend and evening work, as well as out of town conferences. Sponsorship: San Bernardino County is unable to consider to candidates who require Visa Sponsorship at this time or in the future. Candidates must be able to present their legal right to work in the United States at the time of employment. Minimum Requirements Candidates must meet BOTH the Education requirement AND one (1) Experience option. EDUCATION: Thirty (30) semester (45 quarter) units of completed college coursework from an accredited college or university in business/public administration, education, communications, human/behavioral/social science, or other relevant field. A list of coursework or unofficial transcript must be submitted with the application if a degree (as listed above) has not been conferred. -- AND -- EXPERIENCE OPTION 1: Eighteen (18) months of (full-time equivalent) experience performing duties equivalent to a Business Services Representative with the County of San Bernardino, which includes experience marketing WIOA services to employers, such as on the job training programs, working with MOU partners and special populations, rapid responses, business to business connections, and work site agreements. EXPERIENCE OPTION 2: Two (2) years of (full-time equivalent) experience conducting business outreach services marketing WIOA services to employers, which includes in-person visits and providing business solutions and resources. Desired Qualifications The ideal candidate will possess a Bachelor's degree or higher, have a passion to service the community, experience and knowledge of business trends, providing business services, and interacting with business executives, owners, managers, and local agencies. Displaying exceptional organizational and time management, able to articulate and foster communication and collaboration of all stakeholders. Presenter public speaking skills are also highly desired. Selection Process There will be a competitive evaluation of qualifications based on the information provided in your Application and the Supplemental Questionnaire; resumes will not be reviewed. The most highly qualified candidates, based on the evaluation results, may be referred for interview. This recruitment is open on a Continuous basis and may close at any time. Be sure to include any relevant experience and education that demonstrates that you meet the minimum requirements in both your application and Supplemental Questionnaire, as both will be used to evaluate your qualifications. To ensure timely and successful submission of your online application, please allow ample time to complete and submit your application. This is a continuous recruitment and may close at any time. Once your application has been successfully submitted you will receive an onscreen confirmation and an email. We recommend that you save and/or print these for your records. Please note, if you do not receive an onscreen confirmation and an email acknowledging our receipt of your application we have not received your application. If you require technical assistance , please click HERE to review the Government Jobs online application guide , or contact their Toll-Free Applicant Support line at (855) 524-5627. Please note that Human Resources is not responsible for any issues or delays caused by the internet connection, computer or browser used to submit the application. All communications regarding the remainder of the selection process will be via email . Please be sure the email provided on this application is always current; it is your responsibility to update your personal information. Update your Spam, Junk, Bulk and Firewall settings as needed to ensure that you receive all information pertaining to this recruitment. EEO/ADA: San Bernardino County is an Equal Employment Opportunity (EEO) and Americans with Disabilities Act (ADA) compliant employer, committed to providing equal employment opportunity to all employees and applicants. ADA Accommodation: If you have a disability and require accommodations in the testing process, submit the Special Testing Accommodations Request Form within one week of a recruitment filing deadline. Veterans’ Preference: Eligible veterans and their spouse or widow(er) who are not current County employees may be awarded additional Veterans’ Preference points. Click here for information and instructions to request Veteran's Preference points. Please click HERE for important Applicant Information and the County Employment Process . Administrative Services Unit The County of San Bernardino offers a range of benefit programs for employees and their eligible dependents. These include health, dental, vision, and life insurance, as well as a variety of voluntary benefits. Programs and benefit amounts vary and are based on bargaining unit, family size, hire date, plan selection, and number of hours worked. For a summary of benefits, please click here . Refer to the appropriate MOU, contact the County's Employee Benefits and Services Division at (909) 387-5787 or visit the Benefits website for more detailed information at hr.sbcounty.gov/employee-benefits/ . Closing Date/Time: Continuous
City of Long Beach, CA
City of Long Beach, California, United States
DESCRIPTION Applications are available online beginning Friday, March 29, 2024, through 4:30 pm, Friday, May 24, 2024 (EXTENDED). VACANCY INFORMATION : Current vacancies are Grades I-VII ($2,454.72 - $6,287.12 Bi-Weekly) The SCADA position is in the Water Treatment Division, Long Beach Utilities Department. Please refer to the Desirable Qualifications listed below for more information. Salary Information: Grade I - $2,454.72 - $3,333.52 Bi-Weekly Grade II - $2,713.60 - $3,688.48 Bi-Weekly Grade III - $3,000.40 - $4,082.48 Bi-Weekly Grade IV - $3,319.36 - $4,520.80 Bi-Weekly Grade V - $3,670.72 - $5,000.48 Bi-Weekly Grade VI - $4,065.36 - $5,536.72 Bi-Weekly Grade VII - $4,671.44 - $6,287.12 Bi-Weekly EXAMPLES OF DUTIES Under supervision, performs specialized technical work pertaining to applications programming and analysis, system software/hardware analysis and design, and system administration and support activities; prepares or codes programs from specifications; tests and debugs programs; updates and modifies existing programs from detailed specifications; develops, maintain and/or updates system procedures and documentation; performs hardware and software maintenance on complex installations and data communications equipment; interfaces with end users to plan, define and implement systems modifications; accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs; prepares detailed technical specifications for programmers to follow in program development and modification; provides timely, accurate and effective customer service; recommends options to end users by considering various solutions to business needs; may act in a lead or supervisory capacity; may prepare or evaluate training materials and manuals; and performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet one of the following options: Option A . Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND one year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option B. Associate degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND three years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option C. Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. Opportunities for Substitution of Education or Experience Additional experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form. Degrees must indicate the field of study and transcripts must indicate the field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. Knowledge, Skills, and Abilities: Knowledge of the principles, techniques, and methods used in acquiring, developing, implementing, and/or enhancing computer hardware and software; Ability to work with co-workers and members of the public through effective interpersonal, written, and oral communication skills. Willingness to work occasional nights, weekends, holidays, and/or overtime as required. A valid driver's license is required and a current DMV driving record must be submitted to the hiring department at time of selection interview. DESIRABLE QUALIFICATIONS: Knowledge and experience working with SCADA system software/hardware/communication network. Prior experience in Utility SCADA system or industrial control SCADA systems. Prior experience in IO Servers, SCADA network systems, HMI programing (e.g., Wonderware platforms), historians, PLC programing (e.g., Schneider Unity Pro), process instrumentation, PID loops, industrial protocols, SCADA communication protocols Prior experience troubleshooting failures such as PLC failure, failures in data path from plant floor to historian and HMI reconfiguration. Prior experience in electrical, instrumentation, control, and process design support during construction. Knowledge of the intersection and Integration of IT systems and operational technology systems. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application......................................................Qualifying Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on an eligible list. Applicants receiving Veteran’s Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by Friday, April 12, 2024, will be included in the exam process for Test # 01. If you have not received notification within two weeks of filing, please contact the Civil Service Department at (562) 570-6202. EQUITY AND INCLUSION The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. J.O.B. H674AN-24 LS:BSS-SCADA 03/27/2024 Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: • Medical and Dental Insurance • Life Insurance • Retirement Plan (P.E.R.S.) • Paid Vacation, Personal Holidays and Sick Leave • Deferred Compensation • Credit Union Membership • Free Bus Transportation (Long Beach Transit) • Flexible Spending Accounts • Free Employee Parking • Paid Parental Leave* *Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Closing Date/Time: 5/24/2024 4:30 PM Pacific
Mar 30, 2024
Full Time
DESCRIPTION Applications are available online beginning Friday, March 29, 2024, through 4:30 pm, Friday, May 24, 2024 (EXTENDED). VACANCY INFORMATION : Current vacancies are Grades I-VII ($2,454.72 - $6,287.12 Bi-Weekly) The SCADA position is in the Water Treatment Division, Long Beach Utilities Department. Please refer to the Desirable Qualifications listed below for more information. Salary Information: Grade I - $2,454.72 - $3,333.52 Bi-Weekly Grade II - $2,713.60 - $3,688.48 Bi-Weekly Grade III - $3,000.40 - $4,082.48 Bi-Weekly Grade IV - $3,319.36 - $4,520.80 Bi-Weekly Grade V - $3,670.72 - $5,000.48 Bi-Weekly Grade VI - $4,065.36 - $5,536.72 Bi-Weekly Grade VII - $4,671.44 - $6,287.12 Bi-Weekly EXAMPLES OF DUTIES Under supervision, performs specialized technical work pertaining to applications programming and analysis, system software/hardware analysis and design, and system administration and support activities; prepares or codes programs from specifications; tests and debugs programs; updates and modifies existing programs from detailed specifications; develops, maintain and/or updates system procedures and documentation; performs hardware and software maintenance on complex installations and data communications equipment; interfaces with end users to plan, define and implement systems modifications; accurately interprets end user needs and requirements and modifies or designs programs or systems to meet those needs; prepares detailed technical specifications for programmers to follow in program development and modification; provides timely, accurate and effective customer service; recommends options to end users by considering various solutions to business needs; may act in a lead or supervisory capacity; may prepare or evaluate training materials and manuals; and performs other related duties as required. REQUIREMENTS TO FILE Applicants must meet one of the following options: Option A . Bachelor's degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND one year of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option B. Associate degree from an accredited college or university in science, technology, engineering, math, business systems, accounting systems, or related field with major coursework in computer science or closely related field (proof required) * AND three years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. OR Option C. Completion of a certificate program or technical school in Computer Science or related field (proof required) * AND four years of paid, full-time experience equivalent to a Systems Technician (or higher) with the City of Long Beach or a related field such as Information Systems Management, Information Systems Support, IT Security Manager, or Database Systems Management. Opportunities for Substitution of Education or Experience Additional experience may be substituted for the required education on a year-for-year basis to the extent that the experience has prepared the individual to perform the duties of the classification. *Proof of required documents, such as degree or transcripts, must be uploaded to the online application at the time of filing. Any proofs submitted must contain either the applicant's name or other identifying characteristics on the form. Degrees must indicate the field of study and transcripts must indicate the field of study and degree conferred date. Candidates who possess degrees from colleges or universities from outside the United States must attach proof of educational equivalence at the time of filing. Knowledge, Skills, and Abilities: Knowledge of the principles, techniques, and methods used in acquiring, developing, implementing, and/or enhancing computer hardware and software; Ability to work with co-workers and members of the public through effective interpersonal, written, and oral communication skills. Willingness to work occasional nights, weekends, holidays, and/or overtime as required. A valid driver's license is required and a current DMV driving record must be submitted to the hiring department at time of selection interview. DESIRABLE QUALIFICATIONS: Knowledge and experience working with SCADA system software/hardware/communication network. Prior experience in Utility SCADA system or industrial control SCADA systems. Prior experience in IO Servers, SCADA network systems, HMI programing (e.g., Wonderware platforms), historians, PLC programing (e.g., Schneider Unity Pro), process instrumentation, PID loops, industrial protocols, SCADA communication protocols Prior experience troubleshooting failures such as PLC failure, failures in data path from plant floor to historian and HMI reconfiguration. Prior experience in electrical, instrumentation, control, and process design support during construction. Knowledge of the intersection and Integration of IT systems and operational technology systems. SELECTION PROCEDURE EXAMINATION WEIGHTS: Application and Supplemental Application......................................................Qualifying Screening of applicants will be conducted on the basis of application and required supplemental application submitted. This selection procedure will be conducted using a continuous non-competitive process, which means applications are evaluated solely on training, experience, education, or certification. All applicants meeting the minimum qualifications will be placed on an eligible list. Applicants receiving Veteran’s Credit will be placed on the eligible list first and then in the order in which applications were filed. This is a continuous eligible list, which means eligible lists may be established periodically and may expire six months from their effective date. Applicants may apply only once during a four-month period. Applications received by Friday, April 12, 2024, will be included in the exam process for Test # 01. If you have not received notification within two weeks of filing, please contact the Civil Service Department at (562) 570-6202. EQUITY AND INCLUSION The City of Long Beach is committed to creating a workplace where every employee is valued for who they are. Having our workforce reflect the diversity of our community at various levels of the organization is a continuous goal embraced by our departments, management staff, and policymakers. To support efforts of fairness and diversity, City Leadership is committed to incorporating equity and inclusion into our work by supporting staff and community partners. We are committed to promoting transparency by publishing updated demographic information for employees, including workforce diversity data and pay by race and gender. The City of Long Beach will consider qualified applicants with a criminal history pursuant to the California Fair Chance Act. You are not required to disclose your criminal history or participate in a background check until you receive a conditional job offer. If the City of Long Beach has concerns about a conviction that is directly related to the job after making a conditional job offer and conducting a background check, you will have the opportunity to explain the circumstances surrounding the conviction, provide evidence to mitigate concerns, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting https://calcivilrights.ca.gov/fair-chance-act In support of the City's Language Access Policy, bilingual skills (Spanish, Khmer, and/or Tagalog) are desirable for positions interacting with the public. This information is available in an alternative format by request at (562) 570-6202. If special accommodation is desired, please contact the Civil Service Department two (2) business days prior to the test at (562) 570-6202. For the hearing impaired, call (562) 570-6638. An Equal Opportunity Employer. J.O.B. H674AN-24 LS:BSS-SCADA 03/27/2024 Employee Benefits The City of Long Beach offers its employees opportunities to grow personally and professionally.As a permanent employee, you are eligible to receive fringe benefits that include: • Medical and Dental Insurance • Life Insurance • Retirement Plan (P.E.R.S.) • Paid Vacation, Personal Holidays and Sick Leave • Deferred Compensation • Credit Union Membership • Free Bus Transportation (Long Beach Transit) • Flexible Spending Accounts • Free Employee Parking • Paid Parental Leave* *Paid Parental Leave - after six (6) months of City employment; up to 30 calendar days (160 hours/192 hours for sworn platoon) of PPL, taken in full-day increments, in connection with the birth, adoption, or foster placement of a child, up to the age of seventeen (17). Closing Date/Time: 5/24/2024 4:30 PM Pacific
City of McKinney, TX
McKinney, Texas, United States
Summary Depending on experience, education, and qualifications, applicants may be hired as either Continuous Improvement Specialist or as Senior Continuous Improvement Specialist . FULL PAY RANGE - Continuous Improvement Specialist (9466) $62,461.78 - $93,692.77 Annually FULL PAY RANGE - Senior Continuous Improvement Specialist (9467) $70,846.46 - $106,268.86 Annually See the full Job Description for the two positions below: - Continuous Improvement Specialist - Senior Continuous Improvement Specialist WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named “The #1 Best Place to Live in America.” Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization (HPO). SUMMARY OF POSITION If Assigned to Continuous Improvement Specialist (9466) The Continuous Improvement Specialist reports to the Business and Data Analytics Manager and assumes a strategic role in the continued operational success of the Development Services Division including the Building Inspections, Code Services, Engineering, and Planning Departments. This position is best matched with a driven, outgoing, and dynamic personality with excellent communication and facilitation skills, passionate about training and equipping Division staff with relevant process improvement tools and continuous improvement methodologies. The position leads process improvement events/projects/initiatives designed to provide increased value to our customers by improving the efficiency of operations, reducing waste and costs, and promoting teamwork and relationships that lead to the highest levels of customer service and experiences. If Assigned to Senior Continuous Improvement Specialist (9467) The Senior Continuous Improvement Specialist reports to the Business and Data Analytics Manager and assumes a strategic role in the continued operational success of the Development Services Division including the Building Inspections, Code Services, Engineering, and Planning Departments. This position is best matched with a driven, outgoing, and dynamic personality with excellent communication and facilitation skills, passionate about training and equipping Division staff with relevant process improvement tools and continuous improvement methodologies. The position leads process improvement events/projects/initiatives designed to provide increased value to our customers by improving the efficiency of operations, reducing waste and costs, and promoting teamwork and relationships that lead to the highest levels of customer service and experiences. This position is differentiated from the Continuous Improvement Specialist position in that the Senior has significant experience and skill in utilizing continuous improvement tools and strategies to facilitate large groups of individuals with competing interests, assists with teaching the City’s continuous improvement training program, leads presentations regarding division performance and process improvement to high-level stakeholders, and guides and mentors other Continuous Improvement Specialists. GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Maintain regular and reliable attendance. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Fosters, encourages, and empowers employees to become part of a culture of continuous improvement in which participants bring new thoughts and ideas to their teams which drives innovation and unique solutions. Facilitates process mapping sessions and other related process improvement events which can lead to customer-focused, value-driven changes. Encourages and leads staff through collaborative problem-solving and critical thinking exercises while challenging the status quo and promoting positive change. Provides improvement implementation guidance and coaching to Development Services staff and follows-up to ensure lasting substantive results. Monitors, analyzes, and reports on measurable data resulting from successful improvements projects, innovations, and staff training. Aides staff in identifying and implementing improvements that can help remove organizational barriers and foster stronger relationships and teamwork. Supports the Division and City-wide continuous improvement training program (partnering with the City’s Organizational Development and Performance Management Department), assisting staff with the tools necessary to identify, develop and implement long-lasting operational and procedural efficiencies with respect to processes, workflows, programs, services, policies and procedures. Provides information for presentations regarding the Division’s performance to leadership teams, the City Manager’s Office, the City Council, the development community, and the public, as needed. Aids in the development and maintenance of efficient standard operating procedures for the Development Services Division. Conducts, oversees and implements special projects as directed. Complies with all written City policies and procedures. Adheres to assigned work schedule as outlined in City and department attendance policies and procedures. Travels to meetings, trainings and City events as necessary. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to adopt and support a shared, consultative leadership philosophy. Demonstrates a high level of integrity and dependability with a strong sense of urgency and results orientation. Ability to learn and effectively communicate about professional fields which may be outside the employee’s scope of past experience. Skilled in analyzing business processes and policies. Ability to identify and implement creative solutions to complicated, sometimes technical issues. Ability to use data, metrics, and other key performance indicators to evaluate and improve processes, policies, programs, and services. Ability to work independently or as a team lead; organizing, managing, and timely executing complex projects and initiatives. Ability to proactively establish positive, strong, and meaningful relationships. Ability to prioritize time and manage multiple projects and initiatives at the same time. Skilled in Appreciative Inquiry to help exact creative recommendations and ideas for improvements from the subject matter experts closest to the processes. Ability to take proactive initiative and drive innovation for organizational change and continuous improvement. Ability to communicate and deal effectively with employees, managers, and other members of the public. Skilled in speaking and dealing tactfully and effectively in high pressure situations. Ability to communicate clearly, both orally and in writing. Ability to effectively represent the City in meetings and hearings. Ability to work in a team environment; contribute as a team member and treat co-workers and customers with respect. Offers flexibility and adaptability, especially during times of change. Required Qualifications MINIMUM QUALIFICATIONS Any work-related experience resulting in acceptable proficiency levels in the below Minimum Qualifications is an acceptable substitute for the below specified education and experience requirements. If Assigned to Continuous Improvement Specialist (9466) Bachelor’s Degree in Business Administration/Management, Public Administration, Business Process Management, Planning, Engineering, Construction Management or a related field. Must obtain Denver Peak Academy Black Belt within six months of hire (subject to acceptance into the program and funding availability). PREFERRED QUALIFICATIONS Lean and/or Six Sigma Certifications and/or experience with these methodologies or other process improvement and process design training such as the Denver Peak Academy and/or the LUMA Institute. If Assigned to Senior Continuous Improvement Specialist (9467) Bachelor’s Degree in Business Administration/Management, Public Administration, Business Process Management, Planning, Engineering, Construction Management or a related field; Three (3) years of professional experience training, facilitating and/or applying process improvement methodologies; Three (3) Professional Certifications: Denver Peak Academy, LUMA Certification, Lean and/or Six Sigma Certification, Facilitator Certification, Customer Experience Certification, Process Improvement Certification, and/or other related certifications. Must obtain Denver Peak Academy Black Belt within six months of hire (subject to acceptance into the program and funding availability). Must obtain Certification in Human-Centered Design from the LUMA Institute within one year of hire (subject to acceptance into the program and funding availability). Must complete City of McKinney’s Facilitation Program and Emerging Leader’s and/or Leadership Academy Program within one year of hire (subject to acceptance into the program). PREFERRED QUALIFICATIONS Master’s Degree in Business Administration/Management, Public Administration, Business Process Management, Planning, Engineering, Construction Management, or a related field. Lean and/or Six Sigma Certifications and/or experience with these methodologies or other process improvement and process design training such as the Denver Peak Academy and/or the LUMA Institute. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver’s License. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (25 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require talking, standing, and / or walking for extended periods of time. Some tasks require visual and sound perception and discrimination and oral communications ability. The employee is periodically required to drive a vehicle. WORK ENVIRONMENT Essential functions are regularly performed without exposure to adverse environmental conditions. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: 5/20/2024 5:00 PM Central
May 07, 2024
Full Time
Summary Depending on experience, education, and qualifications, applicants may be hired as either Continuous Improvement Specialist or as Senior Continuous Improvement Specialist . FULL PAY RANGE - Continuous Improvement Specialist (9466) $62,461.78 - $93,692.77 Annually FULL PAY RANGE - Senior Continuous Improvement Specialist (9467) $70,846.46 - $106,268.86 Annually See the full Job Description for the two positions below: - Continuous Improvement Specialist - Senior Continuous Improvement Specialist WORKING FOR THE CITY OF MCKINNEY Working for the City of McKinney is more than a job. It is an opportunity to make a meaningful difference in the lives of others. It is also an opportunity to have a hand in the development of one of the fastest growing communities in the nation. In 2014, our community was named “The #1 Best Place to Live in America.” Although proud of that honor, everyone on our team is committed to making McKinney an even better place to live, work and raise a family. That’s why we exist. OUR CORE VALUES City of McKinney employees work hard and at a very fast pace. However, we also look after and support one another. All of us are guided by four employee-generated values - Respect, Integrity, Service, and Excellence (RISE). We are also supported by servant-based leaders who foster and support a healthy, family-oriented culture. All new employees are expected to embrace and live by our core values and commit to helping us sustain our exceptional work environment as a high performance organization (HPO). SUMMARY OF POSITION If Assigned to Continuous Improvement Specialist (9466) The Continuous Improvement Specialist reports to the Business and Data Analytics Manager and assumes a strategic role in the continued operational success of the Development Services Division including the Building Inspections, Code Services, Engineering, and Planning Departments. This position is best matched with a driven, outgoing, and dynamic personality with excellent communication and facilitation skills, passionate about training and equipping Division staff with relevant process improvement tools and continuous improvement methodologies. The position leads process improvement events/projects/initiatives designed to provide increased value to our customers by improving the efficiency of operations, reducing waste and costs, and promoting teamwork and relationships that lead to the highest levels of customer service and experiences. If Assigned to Senior Continuous Improvement Specialist (9467) The Senior Continuous Improvement Specialist reports to the Business and Data Analytics Manager and assumes a strategic role in the continued operational success of the Development Services Division including the Building Inspections, Code Services, Engineering, and Planning Departments. This position is best matched with a driven, outgoing, and dynamic personality with excellent communication and facilitation skills, passionate about training and equipping Division staff with relevant process improvement tools and continuous improvement methodologies. The position leads process improvement events/projects/initiatives designed to provide increased value to our customers by improving the efficiency of operations, reducing waste and costs, and promoting teamwork and relationships that lead to the highest levels of customer service and experiences. This position is differentiated from the Continuous Improvement Specialist position in that the Senior has significant experience and skill in utilizing continuous improvement tools and strategies to facilitate large groups of individuals with competing interests, assists with teaching the City’s continuous improvement training program, leads presentations regarding division performance and process improvement to high-level stakeholders, and guides and mentors other Continuous Improvement Specialists. GENERAL EXPECTATIONS FOR ALL EMPLOYEES In order for us to continue to achieve our primary function of making McKinney a better place to live, work, and raise a family, we hold these expectations for all employees. Learn and demonstrate an understanding of how team, department, and City goals are interconnected. Contribute to a positive work culture. Maintain regular and reliable attendance. Ability to assess his/her work performance or the work performance of the team. Contribute to the development of others and/or the working unit or overall organization. Ability and willingness to work as part of a team, to demonstrate team skills, and to perform a fair share of team responsibilities. Ability to continuously learn and develop through a mix of internal and external training opportunities, and if applicable, encourage subordinates to do the same. Essential Functions/Knowledge, Skills, & Abilities ESSENTIAL DUTIES AND RESPONSIBILITIES Fosters, encourages, and empowers employees to become part of a culture of continuous improvement in which participants bring new thoughts and ideas to their teams which drives innovation and unique solutions. Facilitates process mapping sessions and other related process improvement events which can lead to customer-focused, value-driven changes. Encourages and leads staff through collaborative problem-solving and critical thinking exercises while challenging the status quo and promoting positive change. Provides improvement implementation guidance and coaching to Development Services staff and follows-up to ensure lasting substantive results. Monitors, analyzes, and reports on measurable data resulting from successful improvements projects, innovations, and staff training. Aides staff in identifying and implementing improvements that can help remove organizational barriers and foster stronger relationships and teamwork. Supports the Division and City-wide continuous improvement training program (partnering with the City’s Organizational Development and Performance Management Department), assisting staff with the tools necessary to identify, develop and implement long-lasting operational and procedural efficiencies with respect to processes, workflows, programs, services, policies and procedures. Provides information for presentations regarding the Division’s performance to leadership teams, the City Manager’s Office, the City Council, the development community, and the public, as needed. Aids in the development and maintenance of efficient standard operating procedures for the Development Services Division. Conducts, oversees and implements special projects as directed. Complies with all written City policies and procedures. Adheres to assigned work schedule as outlined in City and department attendance policies and procedures. Travels to meetings, trainings and City events as necessary. OTHER JOB FUNCTIONS: Perform other duties as assigned or directed. KNOWLEDGE, SKILLS, ABILITIES, AND BEHAVIORS Ability to embrace and embody the City’s core values of Respect, Integrity, Service, and Excellence (R.I.S.E.). Ability to communicate effectively with peers, supervisors, subordinates, and people to whom service is provided. Ability to produce desired work outcomes, including quality, quantity, and timeliness. Ability to plan and organize work, time, and resources, and if applicable, that of subordinates. Ability to adopt and support a shared, consultative leadership philosophy. Demonstrates a high level of integrity and dependability with a strong sense of urgency and results orientation. Ability to learn and effectively communicate about professional fields which may be outside the employee’s scope of past experience. Skilled in analyzing business processes and policies. Ability to identify and implement creative solutions to complicated, sometimes technical issues. Ability to use data, metrics, and other key performance indicators to evaluate and improve processes, policies, programs, and services. Ability to work independently or as a team lead; organizing, managing, and timely executing complex projects and initiatives. Ability to proactively establish positive, strong, and meaningful relationships. Ability to prioritize time and manage multiple projects and initiatives at the same time. Skilled in Appreciative Inquiry to help exact creative recommendations and ideas for improvements from the subject matter experts closest to the processes. Ability to take proactive initiative and drive innovation for organizational change and continuous improvement. Ability to communicate and deal effectively with employees, managers, and other members of the public. Skilled in speaking and dealing tactfully and effectively in high pressure situations. Ability to communicate clearly, both orally and in writing. Ability to effectively represent the City in meetings and hearings. Ability to work in a team environment; contribute as a team member and treat co-workers and customers with respect. Offers flexibility and adaptability, especially during times of change. Required Qualifications MINIMUM QUALIFICATIONS Any work-related experience resulting in acceptable proficiency levels in the below Minimum Qualifications is an acceptable substitute for the below specified education and experience requirements. If Assigned to Continuous Improvement Specialist (9466) Bachelor’s Degree in Business Administration/Management, Public Administration, Business Process Management, Planning, Engineering, Construction Management or a related field. Must obtain Denver Peak Academy Black Belt within six months of hire (subject to acceptance into the program and funding availability). PREFERRED QUALIFICATIONS Lean and/or Six Sigma Certifications and/or experience with these methodologies or other process improvement and process design training such as the Denver Peak Academy and/or the LUMA Institute. If Assigned to Senior Continuous Improvement Specialist (9467) Bachelor’s Degree in Business Administration/Management, Public Administration, Business Process Management, Planning, Engineering, Construction Management or a related field; Three (3) years of professional experience training, facilitating and/or applying process improvement methodologies; Three (3) Professional Certifications: Denver Peak Academy, LUMA Certification, Lean and/or Six Sigma Certification, Facilitator Certification, Customer Experience Certification, Process Improvement Certification, and/or other related certifications. Must obtain Denver Peak Academy Black Belt within six months of hire (subject to acceptance into the program and funding availability). Must obtain Certification in Human-Centered Design from the LUMA Institute within one year of hire (subject to acceptance into the program and funding availability). Must complete City of McKinney’s Facilitation Program and Emerging Leader’s and/or Leadership Academy Program within one year of hire (subject to acceptance into the program). PREFERRED QUALIFICATIONS Master’s Degree in Business Administration/Management, Public Administration, Business Process Management, Planning, Engineering, Construction Management, or a related field. Lean and/or Six Sigma Certifications and/or experience with these methodologies or other process improvement and process design training such as the Denver Peak Academy and/or the LUMA Institute. CONDITIONS OF EMPLOYMENT Must pass a drug screen and background check. Must have Class C Texas Driver’s License. Physical Demands/Supplemental PHYSICAL DEMANDS Tasks involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight (25 pounds). Tasks may involve extended periods of time at a keyboard or work station. Some tasks require talking, standing, and / or walking for extended periods of time. Some tasks require visual and sound perception and discrimination and oral communications ability. The employee is periodically required to drive a vehicle. WORK ENVIRONMENT Essential functions are regularly performed without exposure to adverse environmental conditions. The above statements describe the general nature and level of work being performed as of the date of preparation and approval. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of the position. Employees holding this position will be required to perform any other job-related duties as requested by management. The job description does not constitute an employment agreement between the employer and employee, and all requirements are subject to possible modification to reasonably accommodate individuals with disabilities. The City of McKinney is an equal opportunity employer (EOE) committed to an alcohol / drug free workplace and to providing equal opportunities regardless of age, race, color, gender, religion, national origin, marital status, veteran status, disability or any other legally protected status. The City offers a full complement of benefits: Health Insurance Medical, Dental, Vision Insurance Health Savings Account (HSA), Flexible Spending Medical and Childcare Account (FSA) Mental Health Care and Employee Assistance Program (EAP) City-paid and VoluntaryLifeInsurance City-paid and VoluntaryLong Term Disability Insurance Supplemental Insurance through Aflac Additional Benefits Legal Services through Legal Shield Tuition Reimbursement (up to $10,000 per year) Wellness Program (earn up to $600 per year) Retirement Texas Municipal Retirement System (TMRS) Mandatory 7% employee contribution City match 2:1 5 year vesting Retire after 20 years of service, or age 60 with 5 years of service 457(b) Deferred Compensation Plans Paid Time Off (PTO) Paid Vacation (80 hours per year for new hires; tieredincreases after 2 yrs) Sick Leave (135 hours per year for yourself and immediate family) Paid Parental Leave (80 hours for birth, adoption, or placement of a child in foser care) Ten Paid Holidays Personal Day Optional compensatory time for hourly employees Compensatory time for salaried employees For more detailed information, please see the City of McKinney's summary of benefits . Closing Date/Time: 5/20/2024 5:00 PM Central
CALAVERAS COUNTY, CA
San Andreas, California, United States
Position Description Network Specialist I: $28.73 - $34.94 Network Specialist II: $32.19 - $39.14 Under supervision, provides technical expertise, support, management, and administration of networks, servers, databases, PCs and applications in a Microsoft/Cisco network environment. Provides support for users and addresses questions and issues encountered with systems and computer related equipment. Performs related work as required. DISTINGUISHING CHARACTERISTICS: Network Specialist I This is the entry level position for the Network Specialist series. The position requires a foundation in technical computer skills and systems. The position requires strong oral and written communication skills; ability to establish and maintain effective interpersonal relationships at all organizational levels; ability to quickly adapt, learn and apply new skills; ability to provide IT related customer and computer support. The Network Specialist I will demonstrate an aptitude and work ethic that is well suited for a multi-tasking, fast paced environment. Network Specialist II This is a journey level technical position requiring knowledge of, and prior job experience with Microsoft and/or CISCO enterprise production environments. The Network Specialist II will provide support and administration of networks, servers, and databases, along with related equipment and software. The Network Specialist II provides technical support of business applications. The position requires a high degree of technical IT skill in addition to the skills and abilities of the Network Specialist I as listed above. Network Specialist III This is an advanced journey position requiring a high level of knowledge and experience of Microsoft and/or CISCO production environments. The Network Specialist III candidate will have demonstrated abilities to work with limited supervision and will have completed projects of varying size and complexity working as the project lead. The Network Specialist III may have earned industry recognized certifications with Microsoft and/or CISCO. The Network Specialist may have demonstrated experience and skills in Business Process scripting. The Network Specialist III requires a very high degree of technical computer acumen in addition to the skills and abilities of the Network Specialist I/II as listed above. Example of Duties Network Specialist I Provide technical assistance to County departments and staff. Research software, hardware and process solutions. Provide quotes and handles purchasing for end user computer equipment. Maintain an inventory of software and hardware. Monitor ticketing system from receipt of request through ticket life cycle. Provide computer support and performs hands-on fixes for computers and systems. Add new users to servers and software applications. Perform server backups. Install and configure software Provide security support for systems and networks. Assist with technology projects performed by Network Specialists II and III. Network Specialist II In addition to duties of Network Specialist I above: Perform database administration. Perform support functions for Network and Server equipment. Develop internal reporting and management tools for use within IT. Perform basic SQL functions. Monitor networks. Administer core tools for anti-virus and anti-malware. Provide support for and build copper and fiber infrastructure. Provide support and administration of Microsoft Exchange. Provide support and administration of Active Directory. Provide support and administration of County telephone system. Maintain County Web site. Determine application requirements. Provide technical application support. Assist with technology projects performed by Network Specialists III. Network Specialist III In addition to duties of Network Specialist I/II: Perform database administration Provide server support and trouble shooting. Perform router programming. Maintain firewalls. Configure and install backup equipment and software. Manage Microsoft Exchange. Manage Active Directory. Manage County Telecommunications. Administer SQL databases and do custom SQL programming. Maintain network diagram and documentation. Maintain server schematics and associated devices. Manage enterprise storage architecture and associated devices. Develop and support County custom computer programs Minimum Qualifications Knowledge of: Computer hardware repair, installation and maintenance. Help Desk ticketing systems; E-mail systems and spam filters; Peripheral intrusion detection systems, Microsoft Active Directory and Exchange Servers; Virtual Server designs; Cisco Call Managers and IP phone technology; Structured Cabling concepts; IT infrastructure Best Practices; Network monitoring software; Enterprise network concepts and equipment Ability to: Work under general supervision; manage time to meet assigned needs; work effectively with other members of team and other departments; multi-task; review and analyze technology needs; communicate effectively. Skill to: Complete tasks and assignments with deadlines; acquire and maintain a good working knowledge of personal computers; servers; PC operating systems; off-line storage mediums; printers; and, network hardware. Education, Training, and Experience : Network Specialist I High School diploma. One (1) year of experience supporting computer users or supporting IT infrastructure in a networked environment is required Network Specialist II Graduation from an accredited two-year college with an AA or AS Degree in Information Technology or a closely related field and at least one (1) year of full time, paid experience performing duties equivalent to a Network Specialist I is required. Up to two (2) years of full time, paid experience supporting computer users in a networked environment may substitute for the educational training, on a year for year basis. Microsoft certifications (MCSA or MCSE) for Windows Server 2012 or Server Infrastructure may be fully substituted for education requirement. CISCO certifications (CCNA or CCNP) for Routing and Switching or Security or Voice may be fully substituted for education requirement. Network Specialist III Graduation from an accredited two-year college with an AA or AS Degree in Information Technology or a closely related field and at least two (2) years of full time, paid experience performing duties equivalent to a Network Specialist II is required. Up to two (2) years of full time, paid experience performing similar relevant duties may substitute for the educational training, on a year for year basis. Microsoft certifications (MCSA or MCSE) for Windows Server 2012 or Server Infrastructure may be fully substituted for education requirement. CISCO certifications (CCNA or CCNP) for Routing and Switching or Security or Voice may be fully substituted for education requirement. Professional Certifications : Certifications from Microsoft and/or CISCO that attest to technical skills are highly desirable. Special Requirements Valid California driver's license is required. Bargaining Unit 7 - Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Mar 08, 2024
Full Time
Position Description Network Specialist I: $28.73 - $34.94 Network Specialist II: $32.19 - $39.14 Under supervision, provides technical expertise, support, management, and administration of networks, servers, databases, PCs and applications in a Microsoft/Cisco network environment. Provides support for users and addresses questions and issues encountered with systems and computer related equipment. Performs related work as required. DISTINGUISHING CHARACTERISTICS: Network Specialist I This is the entry level position for the Network Specialist series. The position requires a foundation in technical computer skills and systems. The position requires strong oral and written communication skills; ability to establish and maintain effective interpersonal relationships at all organizational levels; ability to quickly adapt, learn and apply new skills; ability to provide IT related customer and computer support. The Network Specialist I will demonstrate an aptitude and work ethic that is well suited for a multi-tasking, fast paced environment. Network Specialist II This is a journey level technical position requiring knowledge of, and prior job experience with Microsoft and/or CISCO enterprise production environments. The Network Specialist II will provide support and administration of networks, servers, and databases, along with related equipment and software. The Network Specialist II provides technical support of business applications. The position requires a high degree of technical IT skill in addition to the skills and abilities of the Network Specialist I as listed above. Network Specialist III This is an advanced journey position requiring a high level of knowledge and experience of Microsoft and/or CISCO production environments. The Network Specialist III candidate will have demonstrated abilities to work with limited supervision and will have completed projects of varying size and complexity working as the project lead. The Network Specialist III may have earned industry recognized certifications with Microsoft and/or CISCO. The Network Specialist may have demonstrated experience and skills in Business Process scripting. The Network Specialist III requires a very high degree of technical computer acumen in addition to the skills and abilities of the Network Specialist I/II as listed above. Example of Duties Network Specialist I Provide technical assistance to County departments and staff. Research software, hardware and process solutions. Provide quotes and handles purchasing for end user computer equipment. Maintain an inventory of software and hardware. Monitor ticketing system from receipt of request through ticket life cycle. Provide computer support and performs hands-on fixes for computers and systems. Add new users to servers and software applications. Perform server backups. Install and configure software Provide security support for systems and networks. Assist with technology projects performed by Network Specialists II and III. Network Specialist II In addition to duties of Network Specialist I above: Perform database administration. Perform support functions for Network and Server equipment. Develop internal reporting and management tools for use within IT. Perform basic SQL functions. Monitor networks. Administer core tools for anti-virus and anti-malware. Provide support for and build copper and fiber infrastructure. Provide support and administration of Microsoft Exchange. Provide support and administration of Active Directory. Provide support and administration of County telephone system. Maintain County Web site. Determine application requirements. Provide technical application support. Assist with technology projects performed by Network Specialists III. Network Specialist III In addition to duties of Network Specialist I/II: Perform database administration Provide server support and trouble shooting. Perform router programming. Maintain firewalls. Configure and install backup equipment and software. Manage Microsoft Exchange. Manage Active Directory. Manage County Telecommunications. Administer SQL databases and do custom SQL programming. Maintain network diagram and documentation. Maintain server schematics and associated devices. Manage enterprise storage architecture and associated devices. Develop and support County custom computer programs Minimum Qualifications Knowledge of: Computer hardware repair, installation and maintenance. Help Desk ticketing systems; E-mail systems and spam filters; Peripheral intrusion detection systems, Microsoft Active Directory and Exchange Servers; Virtual Server designs; Cisco Call Managers and IP phone technology; Structured Cabling concepts; IT infrastructure Best Practices; Network monitoring software; Enterprise network concepts and equipment Ability to: Work under general supervision; manage time to meet assigned needs; work effectively with other members of team and other departments; multi-task; review and analyze technology needs; communicate effectively. Skill to: Complete tasks and assignments with deadlines; acquire and maintain a good working knowledge of personal computers; servers; PC operating systems; off-line storage mediums; printers; and, network hardware. Education, Training, and Experience : Network Specialist I High School diploma. One (1) year of experience supporting computer users or supporting IT infrastructure in a networked environment is required Network Specialist II Graduation from an accredited two-year college with an AA or AS Degree in Information Technology or a closely related field and at least one (1) year of full time, paid experience performing duties equivalent to a Network Specialist I is required. Up to two (2) years of full time, paid experience supporting computer users in a networked environment may substitute for the educational training, on a year for year basis. Microsoft certifications (MCSA or MCSE) for Windows Server 2012 or Server Infrastructure may be fully substituted for education requirement. CISCO certifications (CCNA or CCNP) for Routing and Switching or Security or Voice may be fully substituted for education requirement. Network Specialist III Graduation from an accredited two-year college with an AA or AS Degree in Information Technology or a closely related field and at least two (2) years of full time, paid experience performing duties equivalent to a Network Specialist II is required. Up to two (2) years of full time, paid experience performing similar relevant duties may substitute for the educational training, on a year for year basis. Microsoft certifications (MCSA or MCSE) for Windows Server 2012 or Server Infrastructure may be fully substituted for education requirement. CISCO certifications (CCNA or CCNP) for Routing and Switching or Security or Voice may be fully substituted for education requirement. Professional Certifications : Certifications from Microsoft and/or CISCO that attest to technical skills are highly desirable. Special Requirements Valid California driver's license is required. Bargaining Unit 7 - Service Employees International Union Local 1021 For available Health/Dental/Vision insurance please visit the County BENEFITS WEBPAGE. Please note that Extra-hire positions that are benefitted, are only offered our CORE medical plan and are not offered dental or vision. NEW * Assist-To-Own program to help Couny employees purchase a home. Program Highlights: Down Payment Assistance, up to 5.5% of the Total Mortgage Loan. Available with purchase of a primary residence. Variety of Mortgage Loan options (FHA, VA, USDA and Conventional Mortgage Loans). No first-time homebuyer requirement to qualify. Flexible guidelines: Minimum FICO 640; Maximum DTI 50%. Flexible income limits, up to moderate income levels; no income limits for FHA and VA. For more information, vists Calaveras County Assist-to-Own Boot Allowance: $150 per year and is distributed once a year, in the first full pay period in the month of December. Qualifying Classifications: Registered EH Specialists, EH Techs, OSS Engineers, Fleet Manager, Junior Engineer, Mechanic series, Sheriff's Mechanic, Public Works Inspector, Road Maintenance Worker series, Integrated Waste Worker series, AG Techs, and AG Biologists, and Recycling Program Coordinator I/II, Permit Tech I/II, Engineering Tech I/II assigned to the Rock Creek Landfill facility, and Air Pollution Control Tech. Uniform Allowance: $600 per calendar year split into monthly payments.Payments will be made monthly on the second pay check. Qualifying classifications : Custodian series, facility maintenance worker series, facilities maintenance engineer. Extra-Hire: Extra-hire employees are not eligible for step advances, vacation, seniority rights, holiday pay or other certain employee benefits. They are entitled to 24 hours of sick leave per year and eligilbe for the county's CORE Medical plan but not eligible for dental or vision insurance. Vacation days: 0 - 3 complete years = 80 hours per year. After 6 months you can take your first week. 3 - 10 complete years = 120 hours per year 10 years+ = 160 per year Holidays :13 paid holidays per year. Life Insurance: $50,000.00 County paid Sick Leave: 12 days annual sick leave accrual with unlimited accumulation. Sick leave is accrued at 3.69 hours for each full 80 hours of payroll period. 60 hours of sick leave can be used for immediate family, parent spouse, child or sibling. Merit: After successfully completing twenty-six (26) pay periods, a 5% merit increase may be granted.Merit increases may be granted annually thereafter to the top step. Probation Period: New employees remain in a probationary status for 26 pay periods.. Longevity Incentives @ 2.5% for each of the following: 5.5 years (if hired before March 28, 2005) 6 years 10 years 15 years 20 years 25 years Bi-Lingual pay :$75 per month for specific approved job classifications. Flexible Spending: Pre-Tax Medical Reimbursement - Max contribution of $2,500 annually Flexible Spending: Pre-Tax Dependent Care Account - Max contribution of $5,000 annually Section 125 Plan :Additional insurance is available through the Section 125 plan and may be purchased from a representative during open enrollment or by appointment when they are on-site. AFLAC Heart & Stroke Insurance Cancer Insurance Accident Insurance Universal Life Insurance Short Term Disability Insurance ?LEGALSHIELD CALPERS RETIREMENT INFORMATION: CalPERS: CLASSIC MEMBERS: 2% at 55 PEPRA MEMBERS: 2% at 62 Extra-Hire's will be enrolled into Public Agency Retirement System (PARS) unless you are already a member of CalPERS. Additional Retirement Plan: The County offers a 457 Government plan. Employees can contribute u to this deferred compensation plan ( Pre or Post Tax options ).The County utilizes VALIC. Participating employees will receive a County paid match of up to $50 a month. Closing Date/Time: Continuous
Cal State University (CSU) Fresno
5241 N Maple Ave, Fresno, CA 93740, USA
Project Specialist (Information Technology Consultant - Career) Compensation and Benefits Anticipated Hiring Salary Range: $5,040 - $5,687 per month Full CSU Classification Salary Range: $4,912 - $12,124 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Technology Services (TS) partners with faculty, staff, and students to provide essential information technology services that support mission-critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Fresno State. Reporting to the CIO, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, and apply their knowledge and understanding of industry-accepted methodologies (i.e., Project Management Institute [PMI]) and lessons learned from past experiences to facilitate project success and provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical expertise and training, the incumbent works with Information Security, Networking, Operations, and other TS departments to plan for proper system and security design and best practices. The incumbent works within the Project Management Office on the project portfolio and works with all the TS departments and functional divisions while managing projects, emphasizing projects incorporating technology to support student success and teaching and learning. The incumbent will help develop and implement maturing project management policies and procedures as part of the Project Management Office. This incumbent will develop a thorough understanding of TS services and how they each support projects. The incumbent will create a project culture that empowers everyone involved and lead the development of a high-performance project team through supervision, training, coaching, and mentoring. The incumbent will work in alignment with campus-wide and organizational goals. All TS employees should be familiar with the mission of the University, the University Strategic Plan, and the campus information technology strategic plan. This position will work 8 - 5 or equivalent schedules based on business needs. This position may work some evenings and weekends to meet deadlines, address business needs, or meet service levels. They will also facilitate relationships with internal and external stakeholders and use effective communication to ensure successful relationships and service delivery. Key Qualifications Working knowledge of Project Management. Demonstrated ability to coordinate events and/or projects. Knowledge of information technology systems and/or applications, access procedures, networks, and/or databases. Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and user documentation. Ability to integrate multiple applications and/or systems, analyze data requirements and research data availability and access methods. Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions. Demonstrated ability in business process management, business analysis skills, tools, and techniques. Excellent communication skills, including writing, speaking, facilitation, and presentations. Demonstrated ability to write business requirements, functional specifications, process and procedures documentation, and manuals. Demonstrated ability to work in a fast-paced, dynamic environment with multiple project deadlines; ability to adapt to change, prioritize work and meet deadlines. Demonstrated personal accountability and creative problem-solving skills. Interpersonal, and communication skills, including ability to work effectively with people of diverse backgrounds and ability to collaborate across organizational lines. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor's degree from an accredited university. Minimum two (2) years of business analysis work. Preferred Qualifications: Master’s degree from an accredited university in a relevant field of study. Project Management Professional (PMP) certification. Five years of experience as Project Manager using project and portfolio management software (for example, Microsoft Project Server, Innotas, Team Dynamix, etc.) for documenting, storing, and sharing project information, plans and schedules, team information, issues, risks, and communications. Experience leading projects using technology to support student success. Experience leading projects that involve aspects of IT Governance such as web governance, data governance, etc. Experience working with users, leaders, and decision-makers to ensure strategic and effective decision-making occurs in process and project work. Familiarity with agile project management concepts. Demonstrated experience in producing project management metrics to measure progress and performance. Demonstrated experience successfully working with Information Security, Networking, and other IT departments to plan for proper system and security design during project planning and execution. Demonstrated understanding and applicable experience of higher education organizational structures and mission. Demonstrated knowledge of change management frameworks (Kotter, Lewin Bridge, and/or Prosci’s ADKAR). Demonstrated experience with software testing: unit testing, integration testing, system testing, sanity testing, smoke testing, interface testing, regression testing, and Beta/Acceptance testing. Demonstrated ability to maintain knowledge and documentation of operational and system processes. Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow, and Swim Lane Diagrams. Department Summary Technology Services is dedicated to providing a broad range of technology-based planning, resources and services to the students, faculty and staff of California State University, Fresno. Deadline & Application Instructions This position is open until filled. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Mar 07, 2024
Project Specialist (Information Technology Consultant - Career) Compensation and Benefits Anticipated Hiring Salary Range: $5,040 - $5,687 per month Full CSU Classification Salary Range: $4,912 - $12,124 per month This is a full-time, probationary, exempt position. The CSU system provides a comprehensive benefit package that includes medical, dental and vision plans, membership in the California Public Employees Retirement System (CalPERS), sick and vacation time, and 15 paid holidays a year. Eligible employees are also able to participate in the fee waiver education program. A summary of benefit information can be found here . Job Summary Technology Services (TS) partners with faculty, staff, and students to provide essential information technology services that support mission-critical activities and innovative technology solutions that facilitate the accomplishment of strategic campus goals at Fresno State. Reporting to the CIO, this position will work under minimal direction to independently coordinate, plan, support, and execute enterprise-wide and division information technology projects. The incumbent will manage the Project Management Life Cycle from beginning to end, establish multi-disciplinary stakeholder and project team buy-in, and apply their knowledge and understanding of industry-accepted methodologies (i.e., Project Management Institute [PMI]) and lessons learned from past experiences to facilitate project success and provide imaginative, thorough, and practicable solutions to a wide range of problems. Using technical expertise and training, the incumbent works with Information Security, Networking, Operations, and other TS departments to plan for proper system and security design and best practices. The incumbent works within the Project Management Office on the project portfolio and works with all the TS departments and functional divisions while managing projects, emphasizing projects incorporating technology to support student success and teaching and learning. The incumbent will help develop and implement maturing project management policies and procedures as part of the Project Management Office. This incumbent will develop a thorough understanding of TS services and how they each support projects. The incumbent will create a project culture that empowers everyone involved and lead the development of a high-performance project team through supervision, training, coaching, and mentoring. The incumbent will work in alignment with campus-wide and organizational goals. All TS employees should be familiar with the mission of the University, the University Strategic Plan, and the campus information technology strategic plan. This position will work 8 - 5 or equivalent schedules based on business needs. This position may work some evenings and weekends to meet deadlines, address business needs, or meet service levels. They will also facilitate relationships with internal and external stakeholders and use effective communication to ensure successful relationships and service delivery. Key Qualifications Working knowledge of Project Management. Demonstrated ability to coordinate events and/or projects. Knowledge of information technology systems and/or applications, access procedures, networks, and/or databases. Knowledge of training theory and practices demonstrated by an ability to develop and deliver technical training and user documentation. Ability to integrate multiple applications and/or systems, analyze data requirements and research data availability and access methods. Demonstrated interpersonal and communication skills in working with users to interpret needs and provide appropriate solutions. Demonstrated ability in business process management, business analysis skills, tools, and techniques. Excellent communication skills, including writing, speaking, facilitation, and presentations. Demonstrated ability to write business requirements, functional specifications, process and procedures documentation, and manuals. Demonstrated ability to work in a fast-paced, dynamic environment with multiple project deadlines; ability to adapt to change, prioritize work and meet deadlines. Demonstrated personal accountability and creative problem-solving skills. Interpersonal, and communication skills, including ability to work effectively with people of diverse backgrounds and ability to collaborate across organizational lines. To view the full list of qualifications and job responsibilities, please click the Position Description button above. Education and Experience Bachelor's degree from an accredited university. Minimum two (2) years of business analysis work. Preferred Qualifications: Master’s degree from an accredited university in a relevant field of study. Project Management Professional (PMP) certification. Five years of experience as Project Manager using project and portfolio management software (for example, Microsoft Project Server, Innotas, Team Dynamix, etc.) for documenting, storing, and sharing project information, plans and schedules, team information, issues, risks, and communications. Experience leading projects using technology to support student success. Experience leading projects that involve aspects of IT Governance such as web governance, data governance, etc. Experience working with users, leaders, and decision-makers to ensure strategic and effective decision-making occurs in process and project work. Familiarity with agile project management concepts. Demonstrated experience in producing project management metrics to measure progress and performance. Demonstrated experience successfully working with Information Security, Networking, and other IT departments to plan for proper system and security design during project planning and execution. Demonstrated understanding and applicable experience of higher education organizational structures and mission. Demonstrated knowledge of change management frameworks (Kotter, Lewin Bridge, and/or Prosci’s ADKAR). Demonstrated experience with software testing: unit testing, integration testing, system testing, sanity testing, smoke testing, interface testing, regression testing, and Beta/Acceptance testing. Demonstrated ability to maintain knowledge and documentation of operational and system processes. Ability to effectively present process improvement ideas, alternative solutions, and workflow concepts in applicable written or presentation formats such as Context Diagrams, Use Cases, Workflow, and Swim Lane Diagrams. Department Summary Technology Services is dedicated to providing a broad range of technology-based planning, resources and services to the students, faculty and staff of California State University, Fresno. Deadline & Application Instructions This position is open until filled. Please click “Apply Now” to complete the employment application for California State University, Fresno. Interested applicants must complete the application and attach the following: 1) their most recent resumé/vitae, 2) a cover letter that addresses their specific qualifications and interest, and 3) contact information for three professional references. Fresno State California State University, Fresno is one of 23 campuses in the California State University System. The University's mission is to boldly educate and empower students for success through our values of Discovery, Diversity and Distinction. The current student population is more than 25,000, including a large percentage of students with diverse and culturally rich backgrounds. The University serves the San Joaquin Valley while maintaining deep involvement with the state, nation, and across the globe. Metropolitan Fresno, with a multi-ethnic population of over 527,000, is located in the heart of the San Joaquin Valley. The campus is within driving distance of Yosemite, Kings Canyon and Sequoia National Parks, San Francisco, Los Angeles, the Monterey Peninsula, beaches, sailing, lakes, and numerous ski resorts. Fresno boasts one of the most reasonable housing markets in California and offers a wide array of locally grown fruits and produce. Equal Employment Opportunity Information California State University, Fresno is committed to maintaining and implementing employment policies and procedures in compliance with applicable state and federal equal employment opportunity laws and regulations. Executive Orders 1096 and 1097 prohibit discrimination, harassment, and retaliation on the basis of a protected status: race, color, religion, national origin, ancestry, age, sex (including gender identity), sexual orientation, marital status, pregnancy, mental disability, physical disability, medical condition and covered veteran status. Fresno State's commitment to diversity informs our efforts in recruitment, hiring, and retention. We are proud to be an affirmative action and equal opportunity employer. COVID19 Vaccination Policy Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Questions may be sent to hr@csufresno.edu . Supplemental Information Following a conditional offer of employment, a background check (including a criminal records check) must be completed satisfactorily before any candidate may start work with California State University, Fresno. Failure to satisfactorily complete the background check may result in the withdrawal of the offer of employment. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Fresno State has identified as sensitive. The person holding this position is considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" under the California State University's Conflict of Interest Code. This will require the filing of a Statement of Economic Interest on an annual basis and the completion of training within six (6) months of assuming office and every two (2) years thereafter. Fresno State is a tobacco-free, smoke-free and vapor-free campus. Fresno State is not a sponsoring agency for staff or management positions. (e.g. H1-B Visas) Advertised: Mar 26 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) Fullerton
800 N State College Blvd, Fullerton, CA 92831, USA
Job Title Disability Programs Analyst Classification Administrative Analyst/Specialist-Exempt I AutoReqId 539561 Department Total Wellness Sub-Division Human Resource Services Salary Range Classification Range $4,379 - $7,131 per month (Hiring range depending on qualifications, not anticipated to exceed $4,379 - $4,667 per month) Appointment Type Ongoing Time Base Full-Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: Within the Division of Human Resources, Diversity and Inclusion, the office of Total Wellness assists university employees with California State University comprehensive and flexible benefits packages that are available to them. We provide programs aimed at maintaining and improving employee health and overall well-being. We seek an exceptional individual to join our team as the Disability Programs Analyst (Administrative Analyst/Specialist-Exempt I). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under general supervision, the Disability Programs Analyst provides administrative and analytical support to the Manager of Disability Programs and other administrators in the unit. Serves as the principal liaison between the Manager of Disability Programs and campus personnel and external community. Responsible for the analytical and administrative related functions for Leave of Absence, Disability Accommodations, and Workers’ Compensation programs. Develops and delivers training as needed and provides operational support to program. The role involves processing employees’ highly confidential and time-sensitive medical and disability data and documents. Demonstrates considerable judgment, discretion, and professionalism. Provides exceptional customer service to all contacts and takes initiative and ownership of all work performed. Other duties as assigned. Diversity Statement A Diversity Statement is required, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable: What diversity means to you A description of your experiences with a diverse range of individuals A description of how issues of diversity have impacted you personally or professionally Essential Qualifications Bachelor’s degree from an accredited four-year college or university and/or the equivalent training and administrative work experience involving the study, analysis, evaluation, development or improvement of administrative policies, procedures, practices or programs plus two years of related experience. Working knowledge of and the ability to apply standard theories, principles, practices, and techniques applicable to the program or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skilled in research, development, and evaluation of policies and programs. Ability to collect, evaluate, and interpret data to develop sound conclusions and make appropriate recommendations. Expertise investigating and analyzing problems with broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Bachelor’s degree from an accredited four-year college or university in industrial relations, human resources, public administration, business administration, or a related field. Possess minimum three years of experience performing administrative support to an executive. Demonstrated experience in Americans with Disabilities Act accommodations and/or integrated disability management work and experience with Workers’ Compensation claims handling. General knowledge of human resource policies, practices, processes, and ethics. Knowledge of laws and/or collective bargaining agreements related to HR matters. Experience interpreting and applying policies and laws. Experience making recommendations based on reviewing and evaluating information and business process. Experience with recordkeeping, reporting, and/or budget tracking. Experience analyzing complex information to determine appropriate course of action. Experience develop and delivering training for employees. Experience working with case management systems such as AbsenceSoft and/or personnel management systems. Experience in applying HR processes and policies for employee leaves of absence and leave types, workers compensation, and disability accommodations. Extensive knowledge of state and federal laws in Leaves, Workers’ Compensation, Americans with Disabilities Act and/or Integrated Disability Management. License/Certifications Valid California Driver License Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: May 09 2024 Pacific Daylight Time Applications close: May 23 2024 Pacific Daylight Time Closing Date/Time:
May 10, 2024
Job Title Disability Programs Analyst Classification Administrative Analyst/Specialist-Exempt I AutoReqId 539561 Department Total Wellness Sub-Division Human Resource Services Salary Range Classification Range $4,379 - $7,131 per month (Hiring range depending on qualifications, not anticipated to exceed $4,379 - $4,667 per month) Appointment Type Ongoing Time Base Full-Time Work Schedule Monday - Friday, 8:00 AM - 5:00 PM About CSUF Standing on 241 acres in the heart of Southern California, the University was founded in 1957 and has grown into a population of over 40,000 students. As Titans, we believe that diverse perspectives deepen our understanding. We are committed to giving students the support they need to graduate, while responding to California’s revolving work force needs. At Cal State Fullerton we strive for continual improvement of students, staff, faculty, and administrators through orientations, training programs, and professional development opportunities. As part of the Titan Community, you have access to many campus facilities and services including but not limited to the Grand Central Art Center in Santa Ana, the Arboretum and Botanical Garden at Cal State Fullerton, cultural events and performances in the Clayes Performing Arts Center, Cal State Fullerton Athletics sports events, Titan Recreation Center, and the Employee Wellness Program. Job Summary It is an exciting time to join Cal State Fullerton as we are an in demand comprehensive University that is driven to shape the future of education and foster a vibrant community of diverse students, faculty, staff, and administrators who uphold values of inclusive excellence, free speech, and an environment free from discrimination. We are continuously seeking individuals from various career disciplines that share the University’s mission and core values. We warmly welcome you to consider joining the Titan Community where minds expand and opportunities flourish. About the Position: Within the Division of Human Resources, Diversity and Inclusion, the office of Total Wellness assists university employees with California State University comprehensive and flexible benefits packages that are available to them. We provide programs aimed at maintaining and improving employee health and overall well-being. We seek an exceptional individual to join our team as the Disability Programs Analyst (Administrative Analyst/Specialist-Exempt I). The ideal candidate in this role should have a positive attitude and an active, energetic mind characterized by highly ethical practices and a commitment to diversity, openness, flexibility, integrity, and kindness. Under general supervision, the Disability Programs Analyst provides administrative and analytical support to the Manager of Disability Programs and other administrators in the unit. Serves as the principal liaison between the Manager of Disability Programs and campus personnel and external community. Responsible for the analytical and administrative related functions for Leave of Absence, Disability Accommodations, and Workers’ Compensation programs. Develops and delivers training as needed and provides operational support to program. The role involves processing employees’ highly confidential and time-sensitive medical and disability data and documents. Demonstrates considerable judgment, discretion, and professionalism. Provides exceptional customer service to all contacts and takes initiative and ownership of all work performed. Other duties as assigned. Diversity Statement A Diversity Statement is required, please be sure to address the following as a minimum. Please add additional information as you see necessary and applicable: What diversity means to you A description of your experiences with a diverse range of individuals A description of how issues of diversity have impacted you personally or professionally Essential Qualifications Bachelor’s degree from an accredited four-year college or university and/or the equivalent training and administrative work experience involving the study, analysis, evaluation, development or improvement of administrative policies, procedures, practices or programs plus two years of related experience. Working knowledge of and the ability to apply standard theories, principles, practices, and techniques applicable to the program or administrative specialty to develop conclusions and make recommendations. Thorough knowledge of policies, procedures, and outside regulations pertaining to the applicable program or administrative specialty. Working knowledge of operational and fiscal analysis and techniques. Ability to take initiative and plan, organize, coordinate, and perform work in various situations where numerous and diverse demands are involved. Skilled in research, development, and evaluation of policies and programs. Ability to collect, evaluate, and interpret data to develop sound conclusions and make appropriate recommendations. Expertise investigating and analyzing problems with broad administrative impact and implications. Ability to anticipate problems and address them proactively. Demonstrated ability to effectively interpret, organize, and present information and ideas in written or presentation form. Ability to train others on new skills and procedures and provide lead work direction. A background check (including a criminal records check) must be completed satisfactorily and is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to complete the background check satisfactorily may affect the continued employment of a current CSU employee who was conditionally offered the position. Preferred Qualifications Bachelor’s degree from an accredited four-year college or university in industrial relations, human resources, public administration, business administration, or a related field. Possess minimum three years of experience performing administrative support to an executive. Demonstrated experience in Americans with Disabilities Act accommodations and/or integrated disability management work and experience with Workers’ Compensation claims handling. General knowledge of human resource policies, practices, processes, and ethics. Knowledge of laws and/or collective bargaining agreements related to HR matters. Experience interpreting and applying policies and laws. Experience making recommendations based on reviewing and evaluating information and business process. Experience with recordkeeping, reporting, and/or budget tracking. Experience analyzing complex information to determine appropriate course of action. Experience develop and delivering training for employees. Experience working with case management systems such as AbsenceSoft and/or personnel management systems. Experience in applying HR processes and policies for employee leaves of absence and leave types, workers compensation, and disability accommodations. Extensive knowledge of state and federal laws in Leaves, Workers’ Compensation, Americans with Disabilities Act and/or Integrated Disability Management. License/Certifications Valid California Driver License Special Working Conditions Notice of Non-Discrimination on the Basis of Gender or Sex and Contact Information for Title IX Coordinator Additional Information California State University, Fullerton celebrates all forms of diversity and is deeply committed to fostering an inclusive environment where students, staff, administrators, and faculty thrive. Individuals interested in advancing the University’s strategic diversity goals are strongly encouraged to apply. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose. As of January 1, 2022, the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. The person holding this position is considered a general mandated reporter under the California Child Abuse and Neglect Reporting Act and must comply with the requirement outlined in CSU Executive Order 1083, revised July 21, 2017. Multiple positions may be hired from this recruitment based on the strength of the applicant pool. If you are applying for a staff position, please note that you are not eligible to work concurrently in a staff position and an Academic Student position such as a Graduate Assistant, Teaching Associate, Instructional Student Assistant, or Student Assistant position. Regular attendance is considered an essential job function; the inability to meet attendance requirements may preclude the employee from retaining employment. Employee/applicant who applies for a position may be required to successfully complete job-related performance test(s) as part of the selection process. Online application/resume must be received by electronic submission on the final filing date by 9:00 PM (Pacific Standard Time)/midnight (Eastern Standard Time). Applicants who fail to complete all sections of the online application form will be disqualified from consideration. California State University, Fullerton is not a sponsoring agency for staff or management positions (i.e., H1-B Visas). Hiring Preference On-Campus CSUEU Employees Advertised: May 09 2024 Pacific Daylight Time Applications close: May 23 2024 Pacific Daylight Time Closing Date/Time:
CSU, Sacramento
6000 J Street, Sacramento, CA 95819, USA
Working Title: Financial Aid Business Analyst Classification Title: Administrative Analyst/Specialist - Exempt II Posting Details Note to Applicants: This position is still open and actively accepting new applications. Apply today! (Prior applicants need not re-apply.) Priority Review Date: Sunday, October 22nd @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general direction of the Director of Financial Aid & Scholarships, the Financial Aid Business Analyst is responsible for providing overall functional and coordinating technical support for financial aid records module. The incumbent serves as the systems primary resource for bridging need between Operations and Systems to successfully implement regulatory changes for all federal, state and institutional requirements necessary for the administration of financial aid. The incumbent will manage the on-going efforts to ensure System documentation aligns with Operational policies and procedures and in compliance with federal, state, and institutional requirements. This position is responsible for identifying and monitoring trends in the financial aid regulatory environment, analyzing impact and assessing system implementation needs; and working with Operational Leadership team to assess and develop implementation plan. The incumbent will serve as the CMS Module lead who understands the business processes and functional needs of Financial Aid module to guide the configurations, use and data structures. The incumbent acts as an interface between Information Resources & Technology (IRT) and the functional areas, proving guidance on module configuration, testing coordination and support, escalating technical issues and change requests, as needed. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range: $5,273 per month - $5,427 per month commensurate with candidate's education, experience, skills, and training CSU Classification Salary Range : $5,273 per month - $9,537 per month Best-in-class Benefits: Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 3 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8am - 5pm. Work hours may vary depending on department need. Department Information Our mission is to help students and their families search for, apply, receive and maintain eligibility for various types of financial aid. Financial aid education is offered through individual counseling, campus marketing activities and group presentations. Staff also undertakes research and resolution of individual student issues. The office strives to provide timely and accurate financial aid processing that is in full compliance with all federal, state and university regulations. For more information on Financial Aid, please visit: https://www.csus.edu/apply/financial-aid-scholarships/ Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Qualifications Experience: Bachelor’s degree in business or related field from an accredited university and/or equivalent training and administrative work experience Experience with business process analysis and project planning Progressively responsible experience in Title IV aid administration and/or oversight; with experience providing regulatory guidance/oversight in a higher education environment - preference given to Title IV regulatory guidance. Extensive knowledge and/or experience working with system such as CMS (PeopleSoft), COD (Common Origination and Disbursement), and Imaging software. Experience in conducting staff training on federal, state and/or institutional regulations to strengthen program compliance. Experience in setting goals, priorities and meeting established target dates. Experience independently researching and resolving problems. Experience and expertise in translating data and requirements into a coherent visual model of the business system or workflow process to bring clarity and unity among stakeholders, reveal bottlenecks that impede performance, and propose change for efficiency. Experience providing concise analysis and recommendations in regard to anticipated regulatory changes that may impact Institution and/or Office Policy and Procedures and or business operations. Knowledge/Skills/Abilities: Knowledge in and documented knowledge of higher education regulatory issues for federal, state and institutional financial aid programs. Demonstrated ability to interpret regulation and create policy and procedure documentation. Ability to carry out a variety of professionally complex assignments, exercising sound judgment when necessary. Demonstrated ability to gather data and analyze complex situations accurately and adopt or recommend an effective course of action or improved business process. Demonstrated ability to carry out a variety of professionally complex assignments, exercising sound judgment when necessary. Demonstrated ability to establish and maintain cooperative working relationships with various stakeholders. Exceptional communication skills in person, on telephone, via email or web chat; ability to maintain composure and professionalism. Ability to effectively interact with a diverse population of students, faculty, staff and the general public. Working knowledge of Microsoft Office tools (Word, Excel, PowerPoint, Visio, and Outlook) Conditions of Employment A background check must be satisfactorily completed post-conditional offer. Preferred Qualifications At least five (5) years of experience creating and delivering training materials to a diverse audience with varied skills and abilities. Extensive knowledge and/or experience working with CMS (PeopleSoft), COD (Common Origination and Disbursement), Data Warehouse, and/or Imaging software. Documents Needed to Apply Resume and Cover Letter Failure to upload required documentation may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Dec 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
Mar 07, 2024
Working Title: Financial Aid Business Analyst Classification Title: Administrative Analyst/Specialist - Exempt II Posting Details Note to Applicants: This position is still open and actively accepting new applications. Apply today! (Prior applicants need not re-apply.) Priority Review Date: Sunday, October 22nd @ 11:55pm PST Hiring Preference Eligible on-campus applicants in California State University Employees Union (CSUEU) Bargaining Units 2,5,7, and 9 will be given first consideration in the recruitment. Position Summary Under the general direction of the Director of Financial Aid & Scholarships, the Financial Aid Business Analyst is responsible for providing overall functional and coordinating technical support for financial aid records module. The incumbent serves as the systems primary resource for bridging need between Operations and Systems to successfully implement regulatory changes for all federal, state and institutional requirements necessary for the administration of financial aid. The incumbent will manage the on-going efforts to ensure System documentation aligns with Operational policies and procedures and in compliance with federal, state, and institutional requirements. This position is responsible for identifying and monitoring trends in the financial aid regulatory environment, analyzing impact and assessing system implementation needs; and working with Operational Leadership team to assess and develop implementation plan. The incumbent will serve as the CMS Module lead who understands the business processes and functional needs of Financial Aid module to guide the configurations, use and data structures. The incumbent acts as an interface between Information Resources & Technology (IRT) and the functional areas, proving guidance on module configuration, testing coordination and support, escalating technical issues and change requests, as needed. FLSA : Exempt (Not eligible for overtime compensation) Anticipated Hiring Range: $5,273 per month - $5,427 per month commensurate with candidate's education, experience, skills, and training CSU Classification Salary Range : $5,273 per month - $9,537 per month Best-in-class Benefits: Click here to learn more CSU Total Compensation : Click here to learn more Salary Grade/Range : 3 Recruitment Type : Regular (Probationary) Time Base : Full-Time Pay Plan : 12 months Work Hours : Monday - Friday, 8am - 5pm. Work hours may vary depending on department need. Department Information Our mission is to help students and their families search for, apply, receive and maintain eligibility for various types of financial aid. Financial aid education is offered through individual counseling, campus marketing activities and group presentations. Staff also undertakes research and resolution of individual student issues. The office strives to provide timely and accurate financial aid processing that is in full compliance with all federal, state and university regulations. For more information on Financial Aid, please visit: https://www.csus.edu/apply/financial-aid-scholarships/ Minimum Qualifications Entry to this classification requires general knowledge and skills in the applicable administrative and/or program field with a foundational knowledge of public administration principles, practices, and methods. This foundation would normally be obtained through a bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Required Qualifications Experience: Bachelor’s degree in business or related field from an accredited university and/or equivalent training and administrative work experience Experience with business process analysis and project planning Progressively responsible experience in Title IV aid administration and/or oversight; with experience providing regulatory guidance/oversight in a higher education environment - preference given to Title IV regulatory guidance. Extensive knowledge and/or experience working with system such as CMS (PeopleSoft), COD (Common Origination and Disbursement), and Imaging software. Experience in conducting staff training on federal, state and/or institutional regulations to strengthen program compliance. Experience in setting goals, priorities and meeting established target dates. Experience independently researching and resolving problems. Experience and expertise in translating data and requirements into a coherent visual model of the business system or workflow process to bring clarity and unity among stakeholders, reveal bottlenecks that impede performance, and propose change for efficiency. Experience providing concise analysis and recommendations in regard to anticipated regulatory changes that may impact Institution and/or Office Policy and Procedures and or business operations. Knowledge/Skills/Abilities: Knowledge in and documented knowledge of higher education regulatory issues for federal, state and institutional financial aid programs. Demonstrated ability to interpret regulation and create policy and procedure documentation. Ability to carry out a variety of professionally complex assignments, exercising sound judgment when necessary. Demonstrated ability to gather data and analyze complex situations accurately and adopt or recommend an effective course of action or improved business process. Demonstrated ability to carry out a variety of professionally complex assignments, exercising sound judgment when necessary. Demonstrated ability to establish and maintain cooperative working relationships with various stakeholders. Exceptional communication skills in person, on telephone, via email or web chat; ability to maintain composure and professionalism. Ability to effectively interact with a diverse population of students, faculty, staff and the general public. Working knowledge of Microsoft Office tools (Word, Excel, PowerPoint, Visio, and Outlook) Conditions of Employment A background check must be satisfactorily completed post-conditional offer. Preferred Qualifications At least five (5) years of experience creating and delivering training materials to a diverse audience with varied skills and abilities. Extensive knowledge and/or experience working with CMS (PeopleSoft), COD (Common Origination and Disbursement), Data Warehouse, and/or Imaging software. Documents Needed to Apply Resume and Cover Letter Failure to upload required documentation may result in disqualification. About Sac State Sacramento State is located in the heart of California’s capital city, five miles from State Capitol. The lush, 300-acre campus is situated along the American River, close to numerous bike trails and other recreational areas. Sacramento, also known as the “Farm-to-Fork Capital,” is one of the most ethnically diverse and livable cities in the country, with a population of half of a million. Sacramento State’s 31,000 students come not only from the Greater Sacramento Region, but also from across the state, country, and world. Our 1800 faculty and 1,500 staff are committed to meeting our mission: “ As California’s capital university, we transform lives by preparing students for leadership, service, and success. Sacramento State will be a recognized leader in education, innovation, and engagement. ” As the regional hub of higher education, Sac State is dedicated to student success , diversity, equity and inclusion , community engagement , philanthropy , and campus safety . As evidenced by the values embedded in our Hornet Honor Code , Sacramento State is committed to creating an inclusive environment where all faculty, staff, students, and guests are welcome and valued. Our commitment is more than simply ensuring that our campus is free from bias and discrimination, but is one devoted to celebrating many diverse identities, life experiences, and perspectives that enrich our community, teaching and learning. To learn more about why you should join the Hornet Family, please visit the Why Sac State ? page. Background Check Disclaimer A background check (including a criminal records check) must be completed satisfactorily before any candidate can be offered a position with California State University, Sacramento. Failure to satisfactorily complete the background check may affect the application status of applicants or continued employment of current California State University, Sacramento employees who apply for the position. One variation of background check required could be a LiveScan screening, which involves submitting fingerprints at a certified LiveScan Service Center. COVID-19 Vaccine Certification Information: Per the CSU COVID-19 Vaccination Policy , it is strongly recommended that all California State University, Sacramento employees who are accessing office and campus facilities follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications. Out of State Employment Policy Sacramento State University, as part of the CSU system, is a State of California Employer. As such, the University requires all employees (up)on date of hire to reside in the State of California. As of January 1, 2022 the CSU Out-of-State Employment Policy prohibits the hiring of employees to perform CSU-related work outside the state of California. Equal Employment Opportunity California State University, Sacramento is an Affirmative Action/Equal Opportunity Employer and has a strong institutional commitment to the principle of diversity in all areas. We consider qualified applicants for employment without regard to race, color, religion, national origin, age, sex, gender identity/expression, sexual orientation, pregnancy, genetic information, medical condition, marital status, veteran status, or disability. Sacramento State hires only those individuals who are lawfully authorized to accept employment in the United States. It is the policy of California State University, Sacramento to provide reasonable accommodations for qualified persons with disabilities who are employees or applicants for employment. If you need a disability related reasonable accommodation as part of the application and/or interviewing process, visit https://www.csus.edu/administration-business-affairs/human-resources/benefits/reasonable-accomodation.html The University is committed to creating an education and working environment free from discrimination, sexual harassment, sexual violence, domestic violence, dating violence, and stalking. For more information on mandatory training for new employees, visit https://www.csus.edu/administration-business-affairs/human-resources/learning-development/csu-learn.html . Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Fire Safety Right-To-know Act Notification : Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the current Annual Security Report (ASR) is available for viewing at https://www.csus.edu/clery . The ASR contains the current security and safety-related policy statements, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Sacramento State for the last three (3) calendar years. Paper copies are available upon request at the Police Service Center located in the University Union. Eligibility Verification Selected candidate must furnish proof of eligibility to work in the United States. California State University, Sacramento is not a sponsoring agency for staff and management positions (i.e. H-1-B Visa). Note to Applicants: Possession of the minimum qualifications does not guarantee an interview unless required by collective bargaining agreement. Advertised: Dec 21 2023 Pacific Standard Time Applications close: Closing Date/Time:
Contra Costa County, CA
Contra Costa County, California, United States
The Position **RE-ANNOUNCEMENT** Monthly Salary Range: $7,297 - $8,871 Bargaining Unit: Local 21 - Supervisory Management The Board of Supervisors have authorized the following future salary increases: 5% on July 1, 2024 5% on July 1, 2025 Why Join Contra Costa County? Contra Costa Health is offering an excellent career opportunity for qualified individuals interested in the Public Health Program Specialist I position. There are currently three (3) vacancies in Health Services Department. Two in the Family, Maternal, and Child Health (FMCH) Program located in Concord, CA. One in the Linguistic Access Services (LAS) located in Martinez, CA. The incumbent will be required to occasionally travel to different locations throughout Contra Costa County. Family, Maternal and Child Health (FMCH) is dedicated to promoting the health and well-being of families and children through innovative partnerships with families, community members, county programs, and community-based organizations. To accomplish this mission, our work involves collecting and analyzing data to identify high priority needs, develop, implement, and evaluate programs designed to improve health outcomes, and provide training and technical assistance to groups throughout the county on issues of perinatal health. The Linguistic Access Services (LAS) program provide specially trained interpreters to assist patients and health care providers to communicate with each other in the preferred language during the provision of care, when making medical appointments, receiving health care information or when discussing billing or health related financial information. We are looking for someone who is: A strong leader: You will be responsible for supervising and coordinating the work of subordinate staff. Professional. You must provide and promote excellence in customer service for both external partners and the public. Results driven: You will be able to effectively set and meet program goals. Analytical: You will manage, compile, and analyze data. Detail Oriented. You will be in constant compliance with state and federal program mandates and establishing procedures accordingly. What you will typically be responsible for: Providing supervision, technical assistance and consultation to program staff Establishing, reviewing, evaluating, implementing and interpreting program policy to ensure compliance with State and Federal program mandates Identifying urgent needs for program services and making appropriate referrals Meeting with other professional staff members and community organizations Serving as liaison with funding authority and/or division fiscal staff regarding program financial issue Developing and writing proposals for grant applications Planning, implementing and/or supervising educational outreach activities and developing program informational material for distribution to schools, organizations, community groups and the general public A few reasons you might love this job: You will be part of a high value team environment. You will be part of a culture that encourages growth and innovation. There is open dialogue between staff and management. You will have job stability and opportunities for career growth. A few challenges you might face in this job: You may work under pressure and need to deliver assignments in tight timeframes. You must adapt to ever-changing technology. Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results Informing: Proactively obtaining and sharing information Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Coaching & Developing Others: Supporting others in stretching and expanding their capabilities Visionary Leadership: Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change Business Process Analysis: Defining, assessing, and improving operational processes and workflow Leading Cross-Divisional Collaboration: Demonstrating cooperation and teamwork while working within and across divisions and teams Organization Design & Structure: Establishing organizational structure and clarifying roles and responsibilities To read the complete job description, please visit the website: https://www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Education: Possession of a Master's degree from an accredited college or university with a major in Health Care Administration, Public Health, Nursing, Health Education, Social Welfare or a closely related field. Experience: One (1) year of full-time, or its equivalent, experience in a health care organization, public health agency or community program performing administrative or program management duties. Substitution: Possession of a Bachelor's degree from an accredited college or university with a major in any of the aforementioned fields and two (2) years of full-time experience in a health care organization, public health agency or community program performing administrative or program management duties may be substituted for the master's degree requirement. One (1) additional year of experience of the type noted above may be substituted for the required academic major. No substitution is permitted for a bachelor's degree. QUALIFICATIONS FOR RESTRICTED POSITIONS: Successful candidates for some positions in the HIV/AIDS Program require clearance from the State Office of AIDS prior to a permanent appointment. Successful candidate for the position in the Childhood Lead Poisoning Prevention Program must meet the criteria established by the State Medi-Cal Program as Skilled Professional Medical Personnel (SPMP). This includes: a) Registered Nurses and Public Health Nurses with a valid certificate from the State of California; b) Physician Assistants with a valid license issued by the California Physician Assistant Committee;c) Registered Dietitians with a valid registration from the American Dietetic Association; d) individuals possessing either a master's degree in Social Welfare (MSW) with an emphasis in medical or a master's degree in Public Health (MPH) with an emphasis in health education; e) Licensed Clinical Psychologists; and f) Licensed Marriage, Family and Child CounselorsSuccessful candidate for the position in the Senior Nutrition program must possess and maintain throughout the duration of employment a current registration as a Dietitian with the Academy of Nutrition and Dietetics (formerly the American Dietetic Association)Successful candidate for the position in the Women, Infants and Children (WIC) program must possess and maintain throughout the duration of employment a current registration as a Dietitian with the Academy of Nutrition and Dietetics (formerly the American Dietetic Association) Selection Process Application Filing and Evaluation: All applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Behavioral Consistency Questionnaire : Candidates that clearly demonstrate that they possess the minimum qualification, will be invited to participate in a behavioral consistency writing exercise. Candidates will be asked to provide written responses to scenario-based questions designed to evaluate candidates core competencies as they relate to the job. Candidates must achieve an average passing score of 70% or higher on each of the competencies assessed, as well as an overall passing score of 70% of higher. These competencies may include but are not limited to: Critical Thinking, Delivering Results, Legal & Regulatory Navigation, Safety Focus, Displaying Ownership and Accountability, and Informing. (Weighted 100%) The Behavioral Consistency Questionnaire is tentatively scheduled to take place via computer (remotely) during the week of June 17, 2024. The Behavioral Consistency Questionnaire will be administered remotely using a computer or mobile device such as a tablet or smartphone. You will need access to a reliable internet connection to take the assessment, as well as a computer or mobile device with a camera. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1-855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 5/27/2024 11:59 PM Pacific
May 14, 2024
Full Time
The Position **RE-ANNOUNCEMENT** Monthly Salary Range: $7,297 - $8,871 Bargaining Unit: Local 21 - Supervisory Management The Board of Supervisors have authorized the following future salary increases: 5% on July 1, 2024 5% on July 1, 2025 Why Join Contra Costa County? Contra Costa Health is offering an excellent career opportunity for qualified individuals interested in the Public Health Program Specialist I position. There are currently three (3) vacancies in Health Services Department. Two in the Family, Maternal, and Child Health (FMCH) Program located in Concord, CA. One in the Linguistic Access Services (LAS) located in Martinez, CA. The incumbent will be required to occasionally travel to different locations throughout Contra Costa County. Family, Maternal and Child Health (FMCH) is dedicated to promoting the health and well-being of families and children through innovative partnerships with families, community members, county programs, and community-based organizations. To accomplish this mission, our work involves collecting and analyzing data to identify high priority needs, develop, implement, and evaluate programs designed to improve health outcomes, and provide training and technical assistance to groups throughout the county on issues of perinatal health. The Linguistic Access Services (LAS) program provide specially trained interpreters to assist patients and health care providers to communicate with each other in the preferred language during the provision of care, when making medical appointments, receiving health care information or when discussing billing or health related financial information. We are looking for someone who is: A strong leader: You will be responsible for supervising and coordinating the work of subordinate staff. Professional. You must provide and promote excellence in customer service for both external partners and the public. Results driven: You will be able to effectively set and meet program goals. Analytical: You will manage, compile, and analyze data. Detail Oriented. You will be in constant compliance with state and federal program mandates and establishing procedures accordingly. What you will typically be responsible for: Providing supervision, technical assistance and consultation to program staff Establishing, reviewing, evaluating, implementing and interpreting program policy to ensure compliance with State and Federal program mandates Identifying urgent needs for program services and making appropriate referrals Meeting with other professional staff members and community organizations Serving as liaison with funding authority and/or division fiscal staff regarding program financial issue Developing and writing proposals for grant applications Planning, implementing and/or supervising educational outreach activities and developing program informational material for distribution to schools, organizations, community groups and the general public A few reasons you might love this job: You will be part of a high value team environment. You will be part of a culture that encourages growth and innovation. There is open dialogue between staff and management. You will have job stability and opportunities for career growth. A few challenges you might face in this job: You may work under pressure and need to deliver assignments in tight timeframes. You must adapt to ever-changing technology. Competencies Required: Critical Thinking: Analytically and logically evaluating information, propositions, and claims Delivering Results: Meeting organizational goals and customer expectations and making decisions that produce high-quality results by applying technical knowledge, analyzing problems, and calculating risks Legal & Regulatory Navigation: Understanding, interpreting, and ensuring compliance with laws and regulations Safety Focus: Showing vigilance and care in identifying and addressing health risks and safety hazards Displaying Ownership and Accountability: Holding self and others accountable for measurable high-quality, timely, and cost-effective results Informing: Proactively obtaining and sharing information Building & Maintaining Relationships: Establishing rapport and maintaining mutually productive relationships Coaching & Developing Others: Supporting others in stretching and expanding their capabilities Visionary Leadership: Taking a long-term view and building a shared vision with others; acting as a catalyst for organizational change Business Process Analysis: Defining, assessing, and improving operational processes and workflow Leading Cross-Divisional Collaboration: Demonstrating cooperation and teamwork while working within and across divisions and teams Organization Design & Structure: Establishing organizational structure and clarifying roles and responsibilities To read the complete job description, please visit the website: https://www.cccounty.us/hr . The eligible list established from this recruitment may remain in effect for six (6) months. Minimum Qualifications Education: Possession of a Master's degree from an accredited college or university with a major in Health Care Administration, Public Health, Nursing, Health Education, Social Welfare or a closely related field. Experience: One (1) year of full-time, or its equivalent, experience in a health care organization, public health agency or community program performing administrative or program management duties. Substitution: Possession of a Bachelor's degree from an accredited college or university with a major in any of the aforementioned fields and two (2) years of full-time experience in a health care organization, public health agency or community program performing administrative or program management duties may be substituted for the master's degree requirement. One (1) additional year of experience of the type noted above may be substituted for the required academic major. No substitution is permitted for a bachelor's degree. QUALIFICATIONS FOR RESTRICTED POSITIONS: Successful candidates for some positions in the HIV/AIDS Program require clearance from the State Office of AIDS prior to a permanent appointment. Successful candidate for the position in the Childhood Lead Poisoning Prevention Program must meet the criteria established by the State Medi-Cal Program as Skilled Professional Medical Personnel (SPMP). This includes: a) Registered Nurses and Public Health Nurses with a valid certificate from the State of California; b) Physician Assistants with a valid license issued by the California Physician Assistant Committee;c) Registered Dietitians with a valid registration from the American Dietetic Association; d) individuals possessing either a master's degree in Social Welfare (MSW) with an emphasis in medical or a master's degree in Public Health (MPH) with an emphasis in health education; e) Licensed Clinical Psychologists; and f) Licensed Marriage, Family and Child CounselorsSuccessful candidate for the position in the Senior Nutrition program must possess and maintain throughout the duration of employment a current registration as a Dietitian with the Academy of Nutrition and Dietetics (formerly the American Dietetic Association)Successful candidate for the position in the Women, Infants and Children (WIC) program must possess and maintain throughout the duration of employment a current registration as a Dietitian with the Academy of Nutrition and Dietetics (formerly the American Dietetic Association) Selection Process Application Filing and Evaluation: All applicants will be required to complete a supplemental questionnaire at the time of application. Applications will be evaluated to determine which candidates will move forward in the next phase of the recruitment process. Behavioral Consistency Questionnaire : Candidates that clearly demonstrate that they possess the minimum qualification, will be invited to participate in a behavioral consistency writing exercise. Candidates will be asked to provide written responses to scenario-based questions designed to evaluate candidates core competencies as they relate to the job. Candidates must achieve an average passing score of 70% or higher on each of the competencies assessed, as well as an overall passing score of 70% of higher. These competencies may include but are not limited to: Critical Thinking, Delivering Results, Legal & Regulatory Navigation, Safety Focus, Displaying Ownership and Accountability, and Informing. (Weighted 100%) The Behavioral Consistency Questionnaire is tentatively scheduled to take place via computer (remotely) during the week of June 17, 2024. The Behavioral Consistency Questionnaire will be administered remotely using a computer or mobile device such as a tablet or smartphone. You will need access to a reliable internet connection to take the assessment, as well as a computer or mobile device with a camera. The Human Resources Department may change the examination steps noted above in accordance with the Personnel Management Regulations and accepted selection practices. For recruitment questions, please contact Health Services Personnel, Recruitment Team at Exams@cchealth.org . For any technical issues, please contact the Government Jobs’ applicant support team for assistance at +1-855-524-5627. CONVICTION HISTORY After you receive a conditional job offer, you will be fingerprinted, and your fingerprints will be sent to the California Department of Justice (DOJ) and the Federal Bureau of Investigation (FBI). The resulting report of your conviction history (if any) will be used to determine whether the nature of your conviction conflicts with the specific duties and responsibilities of the job for which you have received a conditional job offer. If a conflict exists, you will be asked to present any evidence of rehabilitation that may mitigate the conflict, except when federal or state regulations bar employment in specific circumstances. Having a conviction history does not automatically preclude you from a job with Contra Costa County. If you accept a conditional job offer, the Human Resources department will contact you to schedule a fingerprinting appointment. DISASTER SERVICE WORKER All Contra Costa County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to complete all Disaster Service Worker-related training as assigned, and to return to work as ordered in the event of an emergency. EQUAL EMPLOYMENT OPPORTUNITY It is the policy of Contra Costa County to consider all applicants for employment without regard to race, color, religion, sex, national origin, ethnicity, age, disability, sexual orientation, gender, gender identity, gender expression, marital status, ancestry, medical condition, genetic information, military or veteran status, or other protected category under the law. To find more information on Benefits offered by Contra Costa County, please go to https://www.contracosta.ca.gov/1343/Employee-Benefits Closing Date/Time: 5/27/2024 11:59 PM Pacific
The Napa Valley Napa County as an Employer As an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more HERE and Discover the Difference you can make! The Position This recruitment is being conducted to fill one full-time vacancy which may be filled at the Information Systems Specialist I, Information Systems Specialist II, or Senior Information Systems Specialist level depending on qualifications, in the Information Technology Services Department. The list established by this recruitment may also be used to fill future full-time, part-time, limited term, and extra help vacancies for up to one year. About the Position at Information Technology Services (ITS): Napa County is seeking a C# Developer with SQL Programming experience to join the Criminal Justice Development Team within the ITS Division. The position involves developing C# .NET applications using MVC and Razor Pages frameworks integrated with SQL Server as a backend database. Responsibilities include maintaining and improving existing applications built on these frameworks, spanning enterprise, line-of-business, and various third-p arty integrations. The ideal candidate will have three or more years of professional experience, and will demonstrate proficiency and comprehensive understanding of the following: ASP.Net & ASP.NET Core MVC Razor Pages C# Object-oriented programming SQL database modeling Azure DevOps Services Source control and testing methodologies All aspects of web technologies encompassing html, css, javascript and JSON. Any experience, training, or course work related to criminal justice administration woul d b e advantageous! Salary & Benefits: Information Systems Specialist I: $41.97/hour - $50.02/hour) Information Systems Specialist II ($47.80/hour - $57.24/hour) Senior Information Systems Specialist ($53.45/hour - $ 64.05/hour) Learn more about the benefits package for this position HERE. Telework Availability - Teleworking is not permitted during the first six (6) months of employment and/or during the first six (6) months of a probationary period. Should teleworking be permitted by a hiring department after the 6-month requirement, the County supports a telework schedule that consists of a maximum of two (2) days per week. Position Requirements: To qualify for the Information Systems Specialist I classification, a ny combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience : None required. Education: Equivalent to graduation from college with major course work in data processing, computer science, graphic design, or a closely related field, and minor course work in business principles. Additional qualifying experience may be substituted for the required education on a year-for-year basis. To qualify for the Information Systems Specialist II classification, a ny combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience: Two years of programming, systems, and/or Web design and development experience in a governmental or business operation. Education : Equivalent to graduation from college with major course work in data processing, computer science, graphic design, or a closely related field, and minor course work in business principles. Additional qualifying experience may be substituted for the required education on a year-for-year basis. To qualify for the Senior Information Systems Specialist classification, a ny combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience: Three years of programming and/or systems experience in governmental or business operation. Education: Equivalent to graduation from college with major course work in data processing, computer science, or a closely related field, and minor course work in business principles. Additional qualifying experience may be substituted for the required education on a year-for-year basis. License or Certificate:* A position assigned to this classification series may require possession of a valid California Driver's License. *Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. The Recruitment Process: 1. Application Review: Applications will be accepted online on a continuous basis until the vacancy is filled. Applications will be screened for minimum qualifications on a continuous, flow-basis. The next application review will tentatively be in May 2024. 2. Supplemental Question Scoring : Applications that meet the minimum qualifications will then have supplemental questions reviewed, will be scored by subject matter experts, on a continuous, flow basis. The most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview. 3. Oral Panel Exam: The most qualified applicants will be invited to the Oral Panel Exam on a continuous basis. Only the most qualified candidates from the oral panel exam will be placed on the eligibility list and may be considered to fill positions for up to one year . The Human Resources Department reserves the right to change the recruitment process at any time. Example of Duties View the full job description, including the example of duties, for these classifications can be reviewed below. Info Systems Specialist I HERE Info Systems Specialist II HERE Senior Info Systems Specialist HERE Disaster Service Workers Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code § 3101). ADA Accommodation: Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303. Napa County is an Equal Opportunity Employer. PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION SALARY - Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually. ADDITIONAL BENEFITS INFO - Click here for additional benefits information forPublic ServicesEmployees: https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSE THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS EMPLOYMENT INFORMATION PHYSICAL STANDARDS - Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination. FINGERPRINTING - All employees hired into allocated positions or extra help positions will be fingerprinted. SELECTION PROCESS - FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam. Closing Date/Time: Continuous
Mar 13, 2024
Full Time
The Napa Valley Napa County as an Employer As an organization, Napa County is dedicated to improving the lives of our citizens and reflecting the best of the community's values: Respect, Accountability, Dedication, Integrity and Innovation. Learn more HERE and Discover the Difference you can make! The Position This recruitment is being conducted to fill one full-time vacancy which may be filled at the Information Systems Specialist I, Information Systems Specialist II, or Senior Information Systems Specialist level depending on qualifications, in the Information Technology Services Department. The list established by this recruitment may also be used to fill future full-time, part-time, limited term, and extra help vacancies for up to one year. About the Position at Information Technology Services (ITS): Napa County is seeking a C# Developer with SQL Programming experience to join the Criminal Justice Development Team within the ITS Division. The position involves developing C# .NET applications using MVC and Razor Pages frameworks integrated with SQL Server as a backend database. Responsibilities include maintaining and improving existing applications built on these frameworks, spanning enterprise, line-of-business, and various third-p arty integrations. The ideal candidate will have three or more years of professional experience, and will demonstrate proficiency and comprehensive understanding of the following: ASP.Net & ASP.NET Core MVC Razor Pages C# Object-oriented programming SQL database modeling Azure DevOps Services Source control and testing methodologies All aspects of web technologies encompassing html, css, javascript and JSON. Any experience, training, or course work related to criminal justice administration woul d b e advantageous! Salary & Benefits: Information Systems Specialist I: $41.97/hour - $50.02/hour) Information Systems Specialist II ($47.80/hour - $57.24/hour) Senior Information Systems Specialist ($53.45/hour - $ 64.05/hour) Learn more about the benefits package for this position HERE. Telework Availability - Teleworking is not permitted during the first six (6) months of employment and/or during the first six (6) months of a probationary period. Should teleworking be permitted by a hiring department after the 6-month requirement, the County supports a telework schedule that consists of a maximum of two (2) days per week. Position Requirements: To qualify for the Information Systems Specialist I classification, a ny combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience : None required. Education: Equivalent to graduation from college with major course work in data processing, computer science, graphic design, or a closely related field, and minor course work in business principles. Additional qualifying experience may be substituted for the required education on a year-for-year basis. To qualify for the Information Systems Specialist II classification, a ny combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience: Two years of programming, systems, and/or Web design and development experience in a governmental or business operation. Education : Equivalent to graduation from college with major course work in data processing, computer science, graphic design, or a closely related field, and minor course work in business principles. Additional qualifying experience may be substituted for the required education on a year-for-year basis. To qualify for the Senior Information Systems Specialist classification, a ny combination of education and experience that would likely provide the required knowledge, skills, and abilities is qualifying. A typical way to obtain the knowledge, skills, and abilities would be: Experience: Three years of programming and/or systems experience in governmental or business operation. Education: Equivalent to graduation from college with major course work in data processing, computer science, or a closely related field, and minor course work in business principles. Additional qualifying experience may be substituted for the required education on a year-for-year basis. License or Certificate:* A position assigned to this classification series may require possession of a valid California Driver's License. *Any license, certification, or registration required for this position shall be maintained (i.e. active and in good standing) at all times during employment with Napa County. For continued employment with Napa County, you must maintain such license, certification, or registration to meet the minimum qualifications of this position. The Recruitment Process: 1. Application Review: Applications will be accepted online on a continuous basis until the vacancy is filled. Applications will be screened for minimum qualifications on a continuous, flow-basis. The next application review will tentatively be in May 2024. 2. Supplemental Question Scoring : Applications that meet the minimum qualifications will then have supplemental questions reviewed, will be scored by subject matter experts, on a continuous, flow basis. The most qualified applicants from the scoring of the supplemental questions will be invited for an Oral Panel Interview. 3. Oral Panel Exam: The most qualified applicants will be invited to the Oral Panel Exam on a continuous basis. Only the most qualified candidates from the oral panel exam will be placed on the eligibility list and may be considered to fill positions for up to one year . The Human Resources Department reserves the right to change the recruitment process at any time. Example of Duties View the full job description, including the example of duties, for these classifications can be reviewed below. Info Systems Specialist I HERE Info Systems Specialist II HERE Senior Info Systems Specialist HERE Disaster Service Workers Napa County employees automatically become Disaster Service Workers. This means that when Napa County experiences emergencies (earthquake, wildfire, power outage, etc.) you may be asked to pivot from your regular duties to provide critical services to those affected by the emergency (CA Govt Code § 3101). ADA Accommodation: Applicants requiring accommodation during the application and/or selection process pursuant to the Americans with Disabilities (ADA) Act should contact County of Napa Human Resources at (707) 253-4303. Napa County is an Equal Opportunity Employer. PUBLIC SERVICES EMPLOYEES BENEFITS INFORMATION SALARY - Salaries are based on a five-step range. Appointments are usually made at the beginning step with advances occurring at six months and the completion of each year thereafter. Salary rates are reviewed annually. ADDITIONAL BENEFITS INFO - Click here for additional benefits information forPublic ServicesEmployees: https://www.countyofnapa.org/DocumentCenter/View/25886/Benefits-Summary---Public-Service-Employee-PSE THESE BENEFITS DO NOT APPLY TO EXTRA HELP POSITIONS EMPLOYMENT INFORMATION PHYSICAL STANDARDS - Certain designated County positions require a candidate to pass a physical examination prior to appointment. Offers of employment are conditional upon successful completion of this examination. FINGERPRINTING - All employees hired into allocated positions or extra help positions will be fingerprinted. SELECTION PROCESS - FOR POSITIONS IN THE DEPARTMENT OF CORRECTIONS AND THE PROBATION DEPARTMENT - The selection process will include an oral board interview, psychological assessment, background investigation, and a pre-employment physical exam. Closing Date/Time: Continuous
CITY OF VENTURA, CA
501 Poli Street, Ventura, California 93001, USA
THE POSITION The City of Ventura Water Department is looking for a Utility Billing Specialist - Senior Utility Billing Specialist to join the team. We are seeking detailed oriented candidates who are dedicated to meeting customer expectations and requirements. This is a great entry level position for candidates with customer service experience and customer billing, clerical accounting experience or college level coursework in accounting, finance, business administration or the like. WHAT YOU’LL DO Reporting to the Utility Billing Supervisor, the Utility Billing Specialist - Senior Utility Billing Specialist is key to providing front line customer care and accounting work to Ventura Water customers daily. This team member handles a high volume of customer inquiries from open to close and is responsible for providing information and assistance to the public by phone, mail, and computer. Additionally, this Utility Billing Specialist performs detailed clerical work, maintaining water and wastewater billing accounts and processing billing. Utility Billing Specialist is the entry-level class in the utility billing series. At this level, Specialists are expected to perform the more routine and less complex customer care and maintenance of customer accounts related to utility billing while receiving technical and functional direction and training. Positions are flexibly staffed, and Utility Billing Specialists are expected to advance to the Senior Utility Billing Specialist classification upon obtaining the required experience and demonstrated proficiency in performing the assigned functions. Senior Utility Billing Specialist is the journey-level class in the utility billing series. This class performs the full range of customer care and maintenance of customer accounts in support of utility billing. Senior Utility Billing Specialists work with occasional instruction/assistance and are fully aware of the operating procedures and policies of the work unit. They may provide lead direction over the Utility Billing Specialist and are normally filled by advancement from the Utility Billing Specialist level. WHO YOU ARE If you have the desire to join a dedicated team of customer service professionals, this position may be for you! If through education, training and/or experience, you: thrive on providing responsive support to first-hand customer inquiries daily, read situations quickly, stepping up to handle difficult customer situations, eliminate roadblocks to handle multiple priorities while maintaining professional composure, excel at the review of data for accuracy, identifying errors or problems, then you are an ideal candidate for this position. Currently, there is one full-time position available. This recruitment may also be used to fill future vacancies. MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City’s Career Page at www.cityofventura.ca.gov/jobs or by clicking here Utility Billing Specialist - Senior Utility Billing Specialist Utility Billing Specialist - Senior Utility Billing Specialist titles are pending City Council approval. THE SCHEDULE This recruitment will follow the below timeline. Tuesday, May 21, 2024, at 5:30 pm - Application Deadline. Applications must be submitted by this date to be considered for the position. May 27, 2024 - Candidates will be notified by email of their status by this date. Week of June 3, 2024 - Oral Panel Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of June 17, 2024 -Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. July 1, 2024 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $24.64 - $29.96Hourly DOQ BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Tuesday, May 21, 2024, at 5:30 pm . If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of training, education, and experience equivalent to completion of high school and one year of customer service experience, including some customer billing or clerical accounting experience. Additional financial and/or statistical record keeping experience or college level course work in accounting, finance, business administration, or a related field is highly desirable. In addition, Senior Utility Billing Specialist requires one year of experience equivalent to that of an Utility Billing Specialist with the City of Ventura, or two years of customer service experience, including customer billing or clerical accounting experience and maintaining financial and/or statistical records. Prior experience with a public agency is highly desirable. Additional specialized training or college level coursework in accounting, finance, business administration, or a related field is highly desirable. License : Possession of a valid California driver's license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application shows all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Tuesday, May 21, 2024, at 5:30 pm. APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified based on experience, training, and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for the Week of June 3, 2024 . Select candidates will be notified of specifics after the filing deadline. The department selection interviews are tentatively scheduled for the Week of June 17, 2024 . Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov . THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City’s Adopted FY 2023/2024 Operating and Capital budget totals approximately $428.8 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2023-24 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America’s most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura’s impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY, AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Employment Information: Right to Work : Before employment candidates must submit documentation verifying legal right to work in the United States. Background Check : A pre-employment verification of background, references, and medical examination will be conducted. A drug screening may be required for some positions. Applicants for positions using City vehicles may be required to submit a DMV report. Probationary Period : Twelve months Deferred Compensation: $442 per year will be matched in a 457 Plan. Medical & Dental Insurance: Up to $691 monthly towards a selection of plans. Medical and dental insurance is effective the first of the second month after date of hire. Optional Benefits: $469 monthly, applied toward medical insurance premiums. Cash-out option is not available. Vision Insurance: City paid coverage for employees and dependents. Vision insurance is effective the first of the second month after date of hire. Life Insurance: City paid term life insurance equal to the employee's annual salary, and dependent life insurance of $2,000 per dependent. Disability Insurance: City paid short and long-term disability coverage. Retirement: Tier I - 2% @ 55/Single Highest Year of Compensation for Classic CalPERS members who worked for the City prior to December 31, 2012 and are returning to City employment. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier II - 2% @ 60/3-Year Final Compensation Period for Classic CalPERS members with less than a six-month break in service from another CalPERS or CalPERS'-reciprocal agency. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier III - 2% at 62/3-Year Final Compensation Period for New CalPERS members. Employees make a 6.25% member contribution, and are subject to compensation limits per Government Code Section 7522.10. Additional details regarding the City's retirement plan will be provided to candidates during the job offer process. Social Security: CalPERS members do not participate in Social Security retirement. Receiving a CalPERS benefit may affect your social security upon retirement. For further information contact a Social Security office or www.socialsecurity.gov/form1945 . Medicare: Employees participate only in the Medicare portion of Social Security. There is a 1.45% payroll deduction for this benefit. Annual Leave: 14.5 days per year, increasing to 24.5 days after 15 years service, for vacation or sick leave. Employees may use vacation after successful completion of probation. Personal Leave: 27 hours per calendar year. Holidays: 12 paid holidays per year. Winter Holiday Break: 18 hours of Winter Optional Holiday time. City Hall closure December 25th to January 1st. Part-Time Benefits: Regular part-time employees receive insurance, optional benefits, vacation, holidays, sick leave and disability programs proportionate to their regular work hours. Tuition Reimbursement: $2,500 per year for tuition and books for courses taken at accredited institution after completion of probation. Student Loan Forgiveness: The City currently qualifies as an eligible employer for the federal Public Service Loan Forgiveness program. Direct Deposit: Paychecks are automatically deposited to employee accounts. Flexible Workweek: A 9/80 workweek is available for some positions. Wellness Program: A comprehensive program is available, including on-site gym, exercise classes, downtown/beach walking routes, weight loss, and tips on nutrition and healthy lifestyle. Professional Development: The City of Ventura is a LinkedIn Learning organization. LinkedIn Learning online classes are available with a library of more than 13,000 courses taught by real-world experts. Users can download certificates and customize learning paths that match their roles and competencies. Closing Date/Time: 5/21/2024 5:30 PM Pacific
Apr 27, 2024
Full Time
THE POSITION The City of Ventura Water Department is looking for a Utility Billing Specialist - Senior Utility Billing Specialist to join the team. We are seeking detailed oriented candidates who are dedicated to meeting customer expectations and requirements. This is a great entry level position for candidates with customer service experience and customer billing, clerical accounting experience or college level coursework in accounting, finance, business administration or the like. WHAT YOU’LL DO Reporting to the Utility Billing Supervisor, the Utility Billing Specialist - Senior Utility Billing Specialist is key to providing front line customer care and accounting work to Ventura Water customers daily. This team member handles a high volume of customer inquiries from open to close and is responsible for providing information and assistance to the public by phone, mail, and computer. Additionally, this Utility Billing Specialist performs detailed clerical work, maintaining water and wastewater billing accounts and processing billing. Utility Billing Specialist is the entry-level class in the utility billing series. At this level, Specialists are expected to perform the more routine and less complex customer care and maintenance of customer accounts related to utility billing while receiving technical and functional direction and training. Positions are flexibly staffed, and Utility Billing Specialists are expected to advance to the Senior Utility Billing Specialist classification upon obtaining the required experience and demonstrated proficiency in performing the assigned functions. Senior Utility Billing Specialist is the journey-level class in the utility billing series. This class performs the full range of customer care and maintenance of customer accounts in support of utility billing. Senior Utility Billing Specialists work with occasional instruction/assistance and are fully aware of the operating procedures and policies of the work unit. They may provide lead direction over the Utility Billing Specialist and are normally filled by advancement from the Utility Billing Specialist level. WHO YOU ARE If you have the desire to join a dedicated team of customer service professionals, this position may be for you! If through education, training and/or experience, you: thrive on providing responsive support to first-hand customer inquiries daily, read situations quickly, stepping up to handle difficult customer situations, eliminate roadblocks to handle multiple priorities while maintaining professional composure, excel at the review of data for accuracy, identifying errors or problems, then you are an ideal candidate for this position. Currently, there is one full-time position available. This recruitment may also be used to fill future vacancies. MORE INFORMATION For additional information on the duties and responsibilities of the position, refer to the job descriptions located on the City’s Career Page at www.cityofventura.ca.gov/jobs or by clicking here Utility Billing Specialist - Senior Utility Billing Specialist Utility Billing Specialist - Senior Utility Billing Specialist titles are pending City Council approval. THE SCHEDULE This recruitment will follow the below timeline. Tuesday, May 21, 2024, at 5:30 pm - Application Deadline. Applications must be submitted by this date to be considered for the position. May 27, 2024 - Candidates will be notified by email of their status by this date. Week of June 3, 2024 - Oral Panel Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. Week of June 17, 2024 -Department Selection Interviews are tentatively scheduled for this date. Qualifying candidates will be notified by email if they are invited to the panel interview process. July 1, 2024 - Candidates will be notified of the outcome of the interview by this date. The timeline dates are subject to change. Candidates will be notified as necessary. SALARY AND BENEFITS The City offers a total compensation package that includes both a generous salary and other benefits! SALARY : $24.64 - $29.96Hourly DOQ BENEFITS: Refer to the benefits tab on the job posting for specific information on City benefits. HOW TO APPLY To be considered for this exciting opportunity, please complete an online City Job Application and supplemental questionnaire by the filing deadline, Tuesday, May 21, 2024, at 5:30 pm . If you have questions about the recruitment process, please contact Human Resources at recruitment@cityofventura.ca.gov . POSITION QUALIFICATIONS WHAT DOES IT TAKE TO QUALIFY A combination of training, education, and experience equivalent to completion of high school and one year of customer service experience, including some customer billing or clerical accounting experience. Additional financial and/or statistical record keeping experience or college level course work in accounting, finance, business administration, or a related field is highly desirable. In addition, Senior Utility Billing Specialist requires one year of experience equivalent to that of an Utility Billing Specialist with the City of Ventura, or two years of customer service experience, including customer billing or clerical accounting experience and maintaining financial and/or statistical records. Prior experience with a public agency is highly desirable. Additional specialized training or college level coursework in accounting, finance, business administration, or a related field is highly desirable. License : Possession of a valid California driver's license or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions. APPLICATION AND INTERVIEW PROCESS YOUR APPLICATION Submit an online City job application and supplemental questionnaire by the filing deadline or first review date at www.cityofventura.ca.gov/jobs . It is important that your City job application shows all the relevant education, training, and experience you possess. Resumes, CVs and cover letters may be attached to your application but will not be accepted in lieu of a completed job application or supplemental questionnaire. Submitting an incomplete application or supplemental questionnaire may disqualify you from further consideration in the recruitment process. DEADLINE TO APPLY : Applications and supplemental questions will be accepted until Tuesday, May 21, 2024, at 5:30 pm. APPLICATION REVIEW: All applications and supplemental questionnaires submitted will be screened in relation to the criteria outlined in this job announcement. Candidates will be reviewed and only those candidates determined to be most qualified based on experience, training, and education, as submitted, will be invited to participate further in the selection process. Candidates will be notified about their status after the filing deadline. INTERVIEW DATES AND INFORMATION : A select number of candidates will be invited to a qualifying panel interview process that is tentatively scheduled for the Week of June 3, 2024 . Select candidates will be notified of specifics after the filing deadline. The department selection interviews are tentatively scheduled for the Week of June 17, 2024 . Candidates selected to move forward will be notified. The Eligibility List established for this classification may be used to fill other regular and temporary vacancies at the discretion of the City. --------------------------------------------------------------------------------------------------------------------------- In compliance with the Americans with Disabilities Act (ADA), if you need an accommodation in a selection process, please notify the Human Resources Department in writing by the final filing date of the position you are interested in. The Human Resources address is: 501 Poli Street, Room 210, Ventura, CA 93001, (805) 654-7853, e-mail: recruitment@cityofventura.ca.gov . THE ORGANIZATION The City of Ventura operates under the Council/ Manager form of government under a charter adopted by voters in 1934, with an elected seven-member City Council. This full-service municipality is supported by 11 major City departments: City Manager, City Attorney, Finance, Information Technology, Human Resources, Community Development, Parks & Recreation, Fire, Police, Public Works, and Ventura Water. The City’s Adopted FY 2023/2024 Operating and Capital budget totals approximately $428.8 million. The City Council and the City Manager are dedicated to the highest standards of integrity, public service, and innovative approaches to governing. To learn more about the City of Ventura, please visit www.cityofventura.ca.gov and view the FY2023-24 Adopted Budget. CITY OF VENTURA The City of Ventura is located just north of Los Angeles County and south of Santa Barbara County and is frequently considered one of America’s most desirable places to live. The City is a full-service municipality that was founded in 1782, incorporated in 1866, and serves nearly 110,000 residents within its 32 square miles. With nearly 700 employees, the City is dedicated to delivering key services to our businesses, residents, and visitors to ensure Ventura remains a fiscally stable, economically vibrant, safe, clean, and desirable community. Locals and visitors enjoy Ventura’s impressive park system that includes 32 parks and historic sites, and more than 800 acres of open green space. The City offers a remarkable year-round climate, friendly people, and a spectacular coastline. Ventura is an exciting location for a variety of outdoor activities such as biking, hiking, kayaking, paddle-boarding, sailing, surfing, whale watching and windsurfing. Other activities include the Channel Islands National Park, championship golf, world-class shopping, wine tours, and more. Learn more about the City of Ventura at www.CityofVentura.ca.gov DIVERSITY, EQUITY, AND INCLUSION The City of Ventura values human rights, goodwill, respect, inclusivity, equality, and recognizes that the City derives its strength from a rich diversity of thoughts, ideas, and contributions. As leaders in public service, we aspire to be an employer of choice by promoting an organizational culture that reflects these core values. We seek to attract, develop, and retain a talented and dedicated workforce where people of diverse races, genders, religions, cultures, political affiliations, and lifestyles thrive. Our goal is to create a welcoming and inclusive environment that empowers our employees to provide the highest level of service to our community of residents and businesses; they’re counting on us. The City is an equal opportunity employer and strives to attract qualified applicants from all walks of life without regard to race, color, ethnicity, religion, national origin, age, sex, sexual orientation, gender identity, gender expression, marital status, ancestry, physical disability, mental disability, medical condition, genetic information, military and veteran status, or any other status protected under federal, state and/or local law. We aim to create an environment that celebrates and embraces the diversity of our workforce. We welcome you to join our team! Employment Information: Right to Work : Before employment candidates must submit documentation verifying legal right to work in the United States. Background Check : A pre-employment verification of background, references, and medical examination will be conducted. A drug screening may be required for some positions. Applicants for positions using City vehicles may be required to submit a DMV report. Probationary Period : Twelve months Deferred Compensation: $442 per year will be matched in a 457 Plan. Medical & Dental Insurance: Up to $691 monthly towards a selection of plans. Medical and dental insurance is effective the first of the second month after date of hire. Optional Benefits: $469 monthly, applied toward medical insurance premiums. Cash-out option is not available. Vision Insurance: City paid coverage for employees and dependents. Vision insurance is effective the first of the second month after date of hire. Life Insurance: City paid term life insurance equal to the employee's annual salary, and dependent life insurance of $2,000 per dependent. Disability Insurance: City paid short and long-term disability coverage. Retirement: Tier I - 2% @ 55/Single Highest Year of Compensation for Classic CalPERS members who worked for the City prior to December 31, 2012 and are returning to City employment. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier II - 2% @ 60/3-Year Final Compensation Period for Classic CalPERS members with less than a six-month break in service from another CalPERS or CalPERS'-reciprocal agency. Employees make a 7% member contribution, and may be subject to compensation limits per Section 401(a)(17) of the IRC. Tier III - 2% at 62/3-Year Final Compensation Period for New CalPERS members. Employees make a 6.25% member contribution, and are subject to compensation limits per Government Code Section 7522.10. Additional details regarding the City's retirement plan will be provided to candidates during the job offer process. Social Security: CalPERS members do not participate in Social Security retirement. Receiving a CalPERS benefit may affect your social security upon retirement. For further information contact a Social Security office or www.socialsecurity.gov/form1945 . Medicare: Employees participate only in the Medicare portion of Social Security. There is a 1.45% payroll deduction for this benefit. Annual Leave: 14.5 days per year, increasing to 24.5 days after 15 years service, for vacation or sick leave. Employees may use vacation after successful completion of probation. Personal Leave: 27 hours per calendar year. Holidays: 12 paid holidays per year. Winter Holiday Break: 18 hours of Winter Optional Holiday time. City Hall closure December 25th to January 1st. Part-Time Benefits: Regular part-time employees receive insurance, optional benefits, vacation, holidays, sick leave and disability programs proportionate to their regular work hours. Tuition Reimbursement: $2,500 per year for tuition and books for courses taken at accredited institution after completion of probation. Student Loan Forgiveness: The City currently qualifies as an eligible employer for the federal Public Service Loan Forgiveness program. Direct Deposit: Paychecks are automatically deposited to employee accounts. Flexible Workweek: A 9/80 workweek is available for some positions. Wellness Program: A comprehensive program is available, including on-site gym, exercise classes, downtown/beach walking routes, weight loss, and tips on nutrition and healthy lifestyle. Professional Development: The City of Ventura is a LinkedIn Learning organization. LinkedIn Learning online classes are available with a library of more than 13,000 courses taught by real-world experts. Users can download certificates and customize learning paths that match their roles and competencies. Closing Date/Time: 5/21/2024 5:30 PM Pacific
City of Sacramento, CA
Sacramento, California, United States
THE POSITION The Department of Utilities (DOU) is seeking a qualified candidate to fill a Process Control Systems Specialist vacancy within the Wastewater/Drainage Division. The position programs Schneider PLCs in both EcoStruxure Control Expert (DFB and Structured Text) and Proworx32 (984LL); and programs HMI software VTScada with scripting, widget creation, and creating, assigning, and scaling tags with these associated widgets. The position also performs some network switch capability using Command Line and Web Interface. Incumbents are responsible for understanding how the process control they are programming works and should function. IDEAL CANDIDATE STATEMENT The ideal candidate will have a strong background working with industrial control network communications, process control systems, and databases used for automating and monitoring industrial equipment. The ideal candidate will have experience securing critical infrastructure assets within an operational technology environment, understand how to limit risk from cyber security perspective, programming and troubleshooting software and hardware for human machine interface applications, programmable logic controllers, and instrumentation and electrical components integral to these process systems. Under general supervision, performs duties involved in the planning, programming, designing, maintaining, and repairing control apparatus, data logging and display equipment, communications systems, Supervisory Control and Data Acquisition (SCADA), and Programmable Logic Controller (PLC) software and hardware equipment to support operations of the City's water and wastewater facilities; develops and designs improvements to control systems; plans, coordinates, and implements a comprehensive control system installation, maintenance, and repair program; provides recommendations, support, and assistance to the supervisor and engineering and operation staff; and performs related work as required. DISTINGUISHING CHARACTERISTICS This is a single classification; and, a full journey-level classification. The Process Control Systems Specialist is responsible for performing specialized functions in the development, maintenance, and repair of the City's water and wastewater facility control systems. This class is distinguished from general information technology support classifications by the specialized and technical expertise related to process control systems, specifically SCADA. ESSENTIAL DUTIES AND RESPONSIBILITIES Depending upon assignment, duties and responsibilities may include, but are not limited to, the following: Analyzes, evaluates, designs, develops, programs, tests, implements, documents, and maintains process control systems to support operations of the water and wastewater facilities and systems, including control apparatus, data logging and display equipment, networks, communications and security systems, Supervisory Control and Data Acquisition (SCADA), and Programmable Logic Controller (PLC) software and hardware equipment. Participates in designing and developing new or enhanced process control system upgrades and/or applications; analyzes user operations and business requirements to design and develop process control system solutions; reviews, evaluates, and recommends systems and applications; creates or oversees the development of systems documentation to develop program specifications; designs optimum system configurations; develops and implements testing plans; ensures system quality assurance; determines whether new programs meet users’ business and technology requirements and makes adjustments as required. Maintains and provides technical support to existing systems; provides answers to user requests for information on system use; responds to calls and requests for major or minor systems modifications; troubleshoots routine to highly complex system, hardware, and software related problems; writes, tests, debugs, and installs programs. Performs system administration functions; evaluates and tests system upgrades; installs, configures, and/or upgrades software and hardware; monitors data storage utilization; implements virtual server infrastructure and maintains related servers. Analyzes and maintains complex system software, databases, networks, and related applications; resolves compatibility problems; monitors and optimizes performance; develops migration, capacity, and disaster planning and recovery procedures. Performs programming of SCADA, PLC, and Human Machine Interface (HMI); troubleshoots and corrects programming, configuration, and interface problems; determines method of integrating new programming code into existing programs to meet user needs. Monitors and implements technological advances in process control systems and applications; advises management about upgrades and improved systems and applications as necessary. Monitors system security and performance; identifies unauthorized access and potential security breaches; recommends improvements to security and network performance. Designs, installs, configures software, troubleshoots, and maintains camera and security systems at the City’s water and wastewater facilities. Develops and reviews complex reports related to the operation of process control systems, including monthly compliance and special project reports; develops and implements various reporting tools as necessary. Trains operations staff in the use of control systems to monitor operational processes and to perform basic control system troubleshooting; assists operators in the development of process control strategies as necessary. Writes documentation on new and enhanced systems or programs, including detailed descriptions and functional capabilities; prepares and updates user materials and procedures manuals. Maintains accurate electronic records, files, and data for real-time process data. Performs related duties as assigned. QUALIFICATIONS Knowledge of: Principles and practices of computer science, process control systems, and information systems operations and components, including systems analysis, programming, database administration, and network administration. Principles, practices, methods, and techniques used in the installation, programming, troubleshooting, and maintenance of data acquisition software and hardware, networks, and programming applications, including SCADA, PLC, and HMI. Principles and practices of project management, identifying technology needs and issues, researching and evaluating technology, applications, and the most effective courses of action, and implementing solutions. Electrical systems, equipment, and operations. Methods and techniques of evaluating business operations to develop technology solutions. Control systems theory and its practical application to process control and instrumentation. Operations of wastewater and water management systems and flow regimes. Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. Principles and practices of data collection, analysis, and technical report preparation. Complex arithmetic and statistical techniques. Standard office practices and procedures, including the use of standard office equipment, record keeping, and computer applications related to the work. English usage, spelling, vocabulary, grammar, and punctuation. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. Ability to: Identify and implement effective course of action to complete assigned work. Provide support in the implementation and maintenance of process control systems, software, hardware, networks, and related applications. On a continuous basis, analyze programming, observe monitoring signals, troubleshoot system, understand system operation, and explain new programs to operators and other users; intermittently interpret data and system configurations. Respond to and identify user needs and determine resolutions. Apply the principles of software, hardware, database, and programming management to organize and maintain system integrity. Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, rules, and regulations. Modify existing strategies and/or methods to meet unusual conditions. Develop, interpret, apply, and explain a wide variety of technical policies and procedures and communicate difficult procedures and regulations to those encountered in the course of work. Research, analyze, and summarize data, and prepare and present accurate and reliable reports containing findings and recommendations. Identify and take appropriate action when unusual operating problems occur. Organize, maintain, and update database and records systems. Prepare clear, accurate, and concise reports, records, correspondence, and other written materials. Make accurate complex arithmetic and statistical computations. Operate modern office equipment including computer equipment and software programs. Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. Use English effectively to communicate in person, over the telephone or radio, and in writing. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE Education: A Bachelor’s degree from an accredited college or university with major coursework in engineering, computer science, information systems, or a related field. AND Experience: Three (3) years of increasingly responsible experience in an industrial environment, programming, maintaining, installing, troubleshooting, and repairing SCADA, PLC's, and telemetry systems. Substitution: Additional related experience may substitute for education requirement on a year-for-year basis. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Possession of, or ability to obtain, a valid California Class C Driver License by time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is partially a sedentary office classification and partially a field classification requiring frequent standing in and walking between work areas, including traversing uneven terrain and climbing up and down facility access points. Positions in this classification occasionally bend, stoop, kneel, and reach to perform work. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 40 pounds. ENVIRONMENTAL ELEMENTS Employees work indoors and outdoors, and are frequently exposed to dust, fumes, and allergens and occasionally exposed to loud noise levels, inclement weather conditions, chemicals, mechanical and/or electrical hazards, and hazardous physical and chemical substances . PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Process Control Systems Specialist examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 6/10/2024 11:59 PM Pacific
May 14, 2024
Full Time
THE POSITION The Department of Utilities (DOU) is seeking a qualified candidate to fill a Process Control Systems Specialist vacancy within the Wastewater/Drainage Division. The position programs Schneider PLCs in both EcoStruxure Control Expert (DFB and Structured Text) and Proworx32 (984LL); and programs HMI software VTScada with scripting, widget creation, and creating, assigning, and scaling tags with these associated widgets. The position also performs some network switch capability using Command Line and Web Interface. Incumbents are responsible for understanding how the process control they are programming works and should function. IDEAL CANDIDATE STATEMENT The ideal candidate will have a strong background working with industrial control network communications, process control systems, and databases used for automating and monitoring industrial equipment. The ideal candidate will have experience securing critical infrastructure assets within an operational technology environment, understand how to limit risk from cyber security perspective, programming and troubleshooting software and hardware for human machine interface applications, programmable logic controllers, and instrumentation and electrical components integral to these process systems. Under general supervision, performs duties involved in the planning, programming, designing, maintaining, and repairing control apparatus, data logging and display equipment, communications systems, Supervisory Control and Data Acquisition (SCADA), and Programmable Logic Controller (PLC) software and hardware equipment to support operations of the City's water and wastewater facilities; develops and designs improvements to control systems; plans, coordinates, and implements a comprehensive control system installation, maintenance, and repair program; provides recommendations, support, and assistance to the supervisor and engineering and operation staff; and performs related work as required. DISTINGUISHING CHARACTERISTICS This is a single classification; and, a full journey-level classification. The Process Control Systems Specialist is responsible for performing specialized functions in the development, maintenance, and repair of the City's water and wastewater facility control systems. This class is distinguished from general information technology support classifications by the specialized and technical expertise related to process control systems, specifically SCADA. ESSENTIAL DUTIES AND RESPONSIBILITIES Depending upon assignment, duties and responsibilities may include, but are not limited to, the following: Analyzes, evaluates, designs, develops, programs, tests, implements, documents, and maintains process control systems to support operations of the water and wastewater facilities and systems, including control apparatus, data logging and display equipment, networks, communications and security systems, Supervisory Control and Data Acquisition (SCADA), and Programmable Logic Controller (PLC) software and hardware equipment. Participates in designing and developing new or enhanced process control system upgrades and/or applications; analyzes user operations and business requirements to design and develop process control system solutions; reviews, evaluates, and recommends systems and applications; creates or oversees the development of systems documentation to develop program specifications; designs optimum system configurations; develops and implements testing plans; ensures system quality assurance; determines whether new programs meet users’ business and technology requirements and makes adjustments as required. Maintains and provides technical support to existing systems; provides answers to user requests for information on system use; responds to calls and requests for major or minor systems modifications; troubleshoots routine to highly complex system, hardware, and software related problems; writes, tests, debugs, and installs programs. Performs system administration functions; evaluates and tests system upgrades; installs, configures, and/or upgrades software and hardware; monitors data storage utilization; implements virtual server infrastructure and maintains related servers. Analyzes and maintains complex system software, databases, networks, and related applications; resolves compatibility problems; monitors and optimizes performance; develops migration, capacity, and disaster planning and recovery procedures. Performs programming of SCADA, PLC, and Human Machine Interface (HMI); troubleshoots and corrects programming, configuration, and interface problems; determines method of integrating new programming code into existing programs to meet user needs. Monitors and implements technological advances in process control systems and applications; advises management about upgrades and improved systems and applications as necessary. Monitors system security and performance; identifies unauthorized access and potential security breaches; recommends improvements to security and network performance. Designs, installs, configures software, troubleshoots, and maintains camera and security systems at the City’s water and wastewater facilities. Develops and reviews complex reports related to the operation of process control systems, including monthly compliance and special project reports; develops and implements various reporting tools as necessary. Trains operations staff in the use of control systems to monitor operational processes and to perform basic control system troubleshooting; assists operators in the development of process control strategies as necessary. Writes documentation on new and enhanced systems or programs, including detailed descriptions and functional capabilities; prepares and updates user materials and procedures manuals. Maintains accurate electronic records, files, and data for real-time process data. Performs related duties as assigned. QUALIFICATIONS Knowledge of: Principles and practices of computer science, process control systems, and information systems operations and components, including systems analysis, programming, database administration, and network administration. Principles, practices, methods, and techniques used in the installation, programming, troubleshooting, and maintenance of data acquisition software and hardware, networks, and programming applications, including SCADA, PLC, and HMI. Principles and practices of project management, identifying technology needs and issues, researching and evaluating technology, applications, and the most effective courses of action, and implementing solutions. Electrical systems, equipment, and operations. Methods and techniques of evaluating business operations to develop technology solutions. Control systems theory and its practical application to process control and instrumentation. Operations of wastewater and water management systems and flow regimes. Applicable Federal, State, and local laws, regulatory codes, ordinances, and procedures relevant to assigned area of responsibility. Principles and practices of data collection, analysis, and technical report preparation. Complex arithmetic and statistical techniques. Standard office practices and procedures, including the use of standard office equipment, record keeping, and computer applications related to the work. English usage, spelling, vocabulary, grammar, and punctuation. Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and City staff. Ability to: Identify and implement effective course of action to complete assigned work. Provide support in the implementation and maintenance of process control systems, software, hardware, networks, and related applications. On a continuous basis, analyze programming, observe monitoring signals, troubleshoot system, understand system operation, and explain new programs to operators and other users; intermittently interpret data and system configurations. Respond to and identify user needs and determine resolutions. Apply the principles of software, hardware, database, and programming management to organize and maintain system integrity. Interpret, apply, explain, and ensure compliance with Federal, State, and local policies, procedures, laws, rules, and regulations. Modify existing strategies and/or methods to meet unusual conditions. Develop, interpret, apply, and explain a wide variety of technical policies and procedures and communicate difficult procedures and regulations to those encountered in the course of work. Research, analyze, and summarize data, and prepare and present accurate and reliable reports containing findings and recommendations. Identify and take appropriate action when unusual operating problems occur. Organize, maintain, and update database and records systems. Prepare clear, accurate, and concise reports, records, correspondence, and other written materials. Make accurate complex arithmetic and statistical computations. Operate modern office equipment including computer equipment and software programs. Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; organize own work, set priorities, and meet critical time deadlines. Use English effectively to communicate in person, over the telephone or radio, and in writing. Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines. Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work. EDUCATION AND EXPERIENCE Education: A Bachelor’s degree from an accredited college or university with major coursework in engineering, computer science, information systems, or a related field. AND Experience: Three (3) years of increasingly responsible experience in an industrial environment, programming, maintaining, installing, troubleshooting, and repairing SCADA, PLC's, and telemetry systems. Substitution: Additional related experience may substitute for education requirement on a year-for-year basis. PROOF OF EDUCATION Should education be used to qualify for this position, then proof of education such as, but not limited to, university/college transcripts and degrees should be submitted with your application and will be required at the time of appointment . Unofficial documents and/or copies are acceptable. An applicant with a college degree obtained outside the United States must have education records evaluated by a credentials evaluation service. Evaluation of education records will be due at time of appointment. SPECIAL QUALIFICATIONS Driver License: Possession of, or ability to obtain, a valid California Class C Driver License by time of appointment. Individuals who do not meet this requirement due to physical disability will be reviewed on a case-by-case basis. PHYSICAL DEMANDS Must possess mobility to work in a standard office setting and use standard office equipment, including a computer; to operate a motor vehicle and to visit various City and meeting sites; vision to read printed materials and a computer screen; and hearing and speech to communicate in person, before groups, and over the telephone. This is partially a sedentary office classification and partially a field classification requiring frequent standing in and walking between work areas, including traversing uneven terrain and climbing up and down facility access points. Positions in this classification occasionally bend, stoop, kneel, and reach to perform work. Employees must possess the ability to lift, carry, push, and pull materials and objects weighing up to 40 pounds. ENVIRONMENTAL ELEMENTS Employees work indoors and outdoors, and are frequently exposed to dust, fumes, and allergens and occasionally exposed to loud noise levels, inclement weather conditions, chemicals, mechanical and/or electrical hazards, and hazardous physical and chemical substances . PROBATIONARY PERIOD: Employees must complete twelve (12) months of probation at a satisfactory performance level prior to gaining permanent status. THE SELECTION PROCEDURE P lease note, the City of Sacramento's preferred method of communication with applicants is via e-mail. As such, please ensure you verify the e-mail address on your application, and check your e-mail frequently, including your spam and junk folders. All e-mail notifications can also be accessed through the governmentjobs.com applicant inbox. 1. Application: (Pass/Fail) - All applicants must complete and submit online a City of Sacramento employment application by the final filing deadline ; Employment applications must be submitted online; paper applications will not be accepted. Employment applications will be considered incomplete and will be disqualified: If applicants do not list current and/or past job-related experience in the duties area of the "Work Experience" section. Note: Qualifying experience is based on full-time experience (40 hours per week). Qualifying experience is calculated to the full-time equivalent (pro-rated if less than 40 hours/week). If "see resume" is noted in the "Work Experience" section; a resume will not substitute for the information required in the "Work Experience" section. Proof of education such as, but not limited to, university/college transcripts and degrees should be submitted online with your application. Proof of education will be required at time of appointment. Position/job titles will not be considered in determining eligibility for meeting the minimum qualifications for this position. If you’re requesting Veteran’s credit, a copy of your DD214 must be submitted online with your application or emailed to the Employment Office by the final filing deadline. Information regarding the use of Veteran’s credit can be found in the Civil Service Board rules under rule 4.9C. Applicants are responsible for attaching a copy of their DD214 to each position for which they apply. 2. Training and Experience Exam : (Weighted 100%) - The questions located at the end of the application are the Training and Experience (T&E) Exam. Responses to the T&E questions will be rated and scored. This exam will evaluate the relevance, level, and progression of a candidate's education, training and experience. The exam score will determine your ranking on the eligible list for this job. When completing the T&E questions, please note: Responses to the T&E questions must be submitted online; paper questionnaires will not be accepted. A resume will not substitute for the information required in the T&E questions. 3. Eligibility : Candidates who pass the Training and Experience Test will be placed on the eligible list. The hiring department may contact candidates for interview at any time during the life of the one-year list. Candidate’s eligibility expires one year from the date of notification of a passing score for the Process Control Systems Specialist examination. 4. Screening Committee : (Pass/Fail)- All candidates that pass the examination and are in one of the top three ranks will have their application forwarded to the hiring department for review. The hiring department will select the most competitive applications for further consideration. Human Resources will only evaluate employment applications for the minimum qualifications, as stated on the job announcement, for applications selected by the hiring department. 5. Conditional Hire: Upon receipt of a conditional offer, the selected candidate must complete and pass Live Scan/fingerprinting. If applicable, candidates may also need to pass a pre-employment medical exam, controlled substance and/or alcohol test, and possess any required licensure or certification prior to receiving a start date from the Department. Failure to meet these prerequisites will be grounds for withdrawal of your conditional offer of employment. QUESTIONS: For questions concerning this job announcement and the application process: Please visit https://www.governmentjobs.com/Home/ApplicationGuide for a comprehensive, step-by-step guide to the application process. For technical support between 6 AM - 5 PM PT, contact Live Applicant Support at (855) 524-5627. Visit the City of Sacramento Human Resources Department website at https://www.cityofsacramento.gov/HR/employment ; Send an email to employment@cityofsacramento.org ; or Call the Human Resources Department at (916) 808-5726 Bilingual Pay Did you know that the City offers bilingual pay? That's right, most labor agreements offer the option of providing employees with bilingual pay if the department deems it to be operationally necessary. Pension Reform Act The City of Sacramento is covered by the California Public Employees' Retirement System, and as such, must adhere to the California Public Employee's Pension Reform Act (PEPRA) of 2013. Please note that the provisions within this act may affect or impact an applicant's eligibility and/or selection for open vacancies at the City of Sacramento. Equal Opportunity Employer The City of Sacramento is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. Additional Information Civil Service Rules: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/CivilServiceBoardRules62012.pdf Union Contracts: https://www.cityofsacramento.gov/HR/labor-agreements.html Salary Schedule: https://www.cityofsacramento.gov/content/dam/portal/hr/documentlibrary/SalarySchedule.pdf Closing Date/Time: 6/10/2024 11:59 PM Pacific
MASSACHUSETTS TRIAL COURT
Lowell, Massachusetts, United States
Title: Case Specialist - Lowell District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible and respectful to all. The District Court shall conduct its business with integrity, competence and a commitment to excellence in order to promote public trust and confidence in the judicial system. District Court Organizational Profile Notes: This position is designated as a union position and iscovered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-08-15
May 11, 2024
Full Time
Title: Case Specialist - Lowell District Court Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: As a gateway to justice in the Commonwealth of Massachusetts, the District Court is dedicated to the administration of justice in a fair, impartial and timely manner in accordance with the rule of law. In fulfilling this role, the District Court shall provide the communities it serves with an environment that is safe, accessible and respectful to all. The District Court shall conduct its business with integrity, competence and a commitment to excellence in order to promote public trust and confidence in the judicial system. District Court Organizational Profile Notes: This position is designated as a union position and iscovered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-08-15
MASSACHUSETTS TRIAL COURT
Chicopee, Massachusetts, United States
Title: Case Specialist - Hampden Probate & Family Court - Satellite Registry Office Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to solve family and probate legal matters and to help and protect all individuals, families, and children impartially and respectfully. PROBATE & FAMILY ORGANIZATIONAL PROFILE: Notes: THIS POSITION WILL BE LOCATED AT THE SATELITTE REGISTRY OFFICE IN CHICOPEE This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-08-15
May 08, 2024
Full Time
Title: Case Specialist - Hampden Probate & Family Court - Satellite Registry Office Pay Grade: Grade 7 Starting Pay: $44,865.27 Departmental Mission Statement: The Probate and Family Court Department's mission is to deliver timely justice to the public by providing equal access to a fair, equitable, and efficient forum to solve family and probate legal matters and to help and protect all individuals, families, and children impartially and respectfully. PROBATE & FAMILY ORGANIZATIONAL PROFILE: Notes: THIS POSITION WILL BE LOCATED AT THE SATELITTE REGISTRY OFFICE IN CHICOPEE This position is designated as a union position and is covered by the Collective Bargaining Agreement with O.P.E.I.U., Local 6. Position Summary: This series is responsible for performing a variety of duties related to the processing of cases, including entering data in automated systems, within an office of a Clerk-Magistrate, a Register of Probate, or an equivalent office. • In addition to case processing duties, this series is responsible for providing service to the public and other individuals who have business with the court, consistent with policies on confidentiality. • The position titles above the entry level require the performance of increasingly more responsible and varied work which requires more knowledge of court procedures and operations and the exercise of more independent judgment. Employees are hired at the entry level position title and are eligible for reclassification to the higher-level position titles within this series consistent with the specifications for the higher-level position titles. The position titles revert to the entry level when there are vacancies. ORGANIZATIONAL LEVELS: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. • Case Specialist I - This is the entry level position title within this series. Employees at this level are expected to perform a variety of duties which teach them the business of the office or a major work unit within an office. • Case Specialist II - This is the second level position title within this series. Employees at this second level are expected to perform more complex case processing functions within a major work unit of an office and to be able to perform those functions within the other major work units as required. They are also expected to perform administrative support functions. • Case Specialist III - This is the third level position title within this series. Employees at this third level are expected to perform advanced case processing functions within a major work unit of an office with limited supervision, to be able to perform those functions within the other major work units, and to be able to provide occasional assistance in a court session as required. • Case Specialist IV - This is the fourth level within this series. Employees at this fourth level are expected to function as a resource person within a major work unit of an office, to be able to perform the full range of case processing responsibilities in all work units as required, to assist in the training of employees, and to be able to provide regular assistance in any court session as required. May also serve as a back-up to a Case Coordinator. Duties: This position is part of a series that includes a number of levels. Employees are appointed to the entry level and are eligible to advance to the higher levels consistent with this job description and Trial Court policies. Case Specialist I Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes assisting the public in filling out forms and applications and responding to routine requests for information concerning cases, scheduling and court procedures. May use specialized communication skills in performing these duties. • Receives training and assists experienced users on MassCourts, a comprehensive, integrated case management system which features electronic filing of complaints, extensive docketing, scheduling, and management reporting, or on another case processing system. • Performs general case intake duties, including receiving court papers and documents, determining general case category, making docket entries, either manually or through an automated case processing system as necessary, and preparing case file folders. • Prepares manually or enters through an automated case processing system as necessary, complaints, petitions, summonses, warrants, daily lists, orders of commitment, other standard form documents, and updates to case information. Such functions may be performed in an office or in a courtroom. • Sends out notices to various parties and attorneys. • Answers incoming phone calls, routes callers to appropriate personnel, takes messages, and provides routine information in response to inquiries. • Copies, files, retrieves, and sorts court papers, documents and folders according to established procedures. • Receives, date stamps, sorts, and distributes incoming mail. Processes outgoing mail. • Performs cashiering duties, including receiving money, determining case type, making entries in the cash register or other system, validating case papers to reflect payments, and issuing receipts. • Maintains statistical data concerning cases processing activities. • Performs related duties as required. Case Specialist II Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes providing information of a more specialized and/or detailed nature. May use specialized communication skills in performing these duties. • Performs more complex case processing functions, including reviewing court documents, papers, and filings for accuracy and completeness, and determining processing required prior to entering them in the permanent record, either manually or using the court's automated case processing system as necessary, identifying inaccuracies and or discrepancies and taking action to resolve such inaccuracies or discrepancies within established guidelines, or referring unusual problems to a supervisor. • Performs routine administrative support duties such as preparing fiscal forms and correspondence using word processing software as required. • Serves as a "floating case specialist" who is able to perform complex case processing functions within other major work units as required. • Performs all of the duties of the lower level within this series as required. Case Specialist III Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. This includes responding to unusual or complicated requests for information. May use specialized communication skills in performing these duties. • Processes complicated cases involving multiple offices, agencies, parties, and legal issues, either manually or using the court's automated case processing system, as necessary. • Performs advanced case processing duties requiring independent judgment concerning the types of action to be taken and making determinations as to when it is appropriate to take such actions. • Assists in the training of new employees and in the ongoing training of other employees. • Serves as a "floating case specialist" who is able to perform advanced case processing functions within all of the major work units of an office as required. • May provide occasional assistance to a Sessions Clerk or an Assistant Clerk in a court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • Performs all of the duties of the lower levels within this series as required. Case Specialist IV Additional Duties: • Provides customer service to attorneys, litigants, law enforcement personnel, and the general public. • Capable of handling the most unusual and complicated inquiries within established guidelines. • May use specialized communication skills in performing these duties. • Performs the most complex case processing functions within established guidelines, either manually or using the court's automated case processing system, as necessary. • Serves as a resource to employees in an office and to employees in other offices, including answering questions and assisting in resolving problems. • Prepares a variety of orders, documents and correspondence requiring a detailed knowledge of statutes, rules, administrative procedures, office policies, and the court's automated case processing system, as necessary. • Performs administrative support responsibilities for a supervisor, including composing correspondence for the supervisor's review and signature, typing memoranda, reports, and other documents, maintaining an appointment calendar, and arranging meetings, and maintaining files. • Provides assistance to staff using word processing and other software applications, such as the court's automated case processing system. • May provide regular assistance to a Sessions Clerk or an Assistant Clerk in any court session as required, including arranging for required papers, documents, and exhibits, marking dockets and case papers, maintaining contact with attorneys and other individuals concerning courtroom activities, and processing files after court. • May serve as a back-up to a higher level series. • Performs all of the duties of the lower levels within this series as required. Minimum Requirements: These are the minimum requirements necessary to apply for a position of Case Specialist. Case Specialist I Requirements: • Graduation from high school or its equivalent. • Some general clerical or customer service experience. • Ability and experience using personal computers, including word processing software such as MS Word. • Experience with spreadsheet software such as MS Excel is preferred. • General knowledge of modern office practices and procedures. • Ability to serve the public and others with business with the court in a courteous and professional manner. • Ability to learn the procedures and functions, manual and automated, of the office to which assigned. • Ability to understand and follow verbal and written instructions. • Ability to perform routine data entry at an acceptable rate of speed. • Ability to establish and maintain effective working relationships with court staff. • Ability to communicate effectively with others. Case Specialist II Additional Requirements: • A minimum of two of years of experience as a Case Specialist I. • Demonstrated understanding and training in the court's automated case processing system, as well as all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to which assigned. • Working knowledge and ability to effectively use MassCourts or other court used automated case management system. • Ability to effectively use word processing software used by the court and the demonstrated ability to use that software to prepare documents. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to provide specialized or technical information. • Demonstrated ability to identify problems with court documents, papers and filings and to take appropriate action within established guidelines. Case Specialist III Additional Requirements: • A minimum of two years of experience as a Case Specialist II. • Considerable working knowledge of case processing using MassCourts, or other court used automated case management system. • Considerable knowledge and training in all of the procedures, manual and automated, related to the cases processed within the work unit or functional area to assigned and a working knowledge of the procedures related to the processing of cases in the other work units or functional areas of an office. • Working knowledge of the fiscal policies of the Trial Court and ability to prepare fiscal reports. • Working knowledge of courtroom policies and procedures and demonstrated ability to provide assistance during court sessions. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to unusual or complicated requests for information. • Demonstrated ability to process complicated cases from beginning to end. • Demonstrated ability to work without close supervision. Case Specialist IV Additional Requirements: • A minimum of two years of experience as a Case Specialist III. • Considerable knowledge of the procedures, manual and automated, related to the processing of all types of cases and the ability to process those cases from beginning to end. • Considerable working knowledge of all case processing using MassCourts, or other court used automated case management system. • Considerable knowledge of all courtroom policies and procedures and demonstrated ability to provide assistance during any court session. • Considerable knowledge of word processing software used by the court and the demonstrated ability to use that software to perform complex functions such as merge letters, macros, templates, etc. • Familiarity with spreadsheets. • Demonstrated ability to serve the public and others with business with the court in a courteous and professional manner. • Demonstrated ability to respond to difficult and sensitive requests for information. • Demonstrated ability to function as a resource person. • Demonstrated ability to prepare statistical and written reports. • Demonstrated ability to train employees. Closing Date/Time: 2024-08-15
Minimum Qualifications Minimum Qualifications: This position will be filled at one of the following based on qualifications: Activity Specialist: $20.80 per hour. Education and/or Equivalent Experience: Graduation with a high school diploma or GED . Activity Leader: $21.55 per hour. Education and/or Equivalent Experience: Graduation with a high school diploma or GED , plus six (6) months related experience. Notes to Applicants The City of Austin Parks and Recreation Department ( PARD ) provides, protects and preserves a park system that promotes quality recreational, cultural and outdoor experiences for the Austin community. Working with the City of Austin provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. The purpose of this Temporary Activity Specialist or Activity Leader (Summer Camp Counselor) position is to plan course content, and present lessons, demonstrations, and examples on specialized arts and culture topics for all ages in a summer camp setting. Recreation Center locations include*: North Austin Work sites: Gustavo “Gus” L Garcia Recreation Center Hancock Recreation Center Northwest Recreation Center Virginia L Brown Recreation Center Alamo Recreation Center Dottie Jordan Recreation Center Pickfair Community Center Central Austin Work sites: Metz Recreation Center - Rodolfo “Rudy” Mendez Recreation Center Givens Recreation Center Oswaldo A.B. Cantu/Pan American Recreation Center Parque Zaragoza Recreation Center Turner-Roberts Recreation Center Delores Duffie Recreation Center South Austin Work sites: Dittmar Recreation Center Dove Springs Recreation Center - George Morales Dove Springs Recreation Center Montopolis Recreation Center South Austin Recreation Center *Please note your location preference in the supplemental section of your application. Location requests will be honored on an availability basis and the hiring manager will make the final decision on work site location. Additional Details: Instructors must be able to adapt workshops and classes to student age, physical ability, and interests. Additionally, Instructors provide classroom management and monitor indoor and outdoor breaks, assist with checking students in and out of the program, provide feedback and encouragement, and ensure safe and proper use of equipment, materials, and facility. Instructors should enjoy working with youth and sharing their knowledge and love for the arts in a creative and fun environment, and working with diverse populations. Education and Classroom topics include, but are not limited to: Dance, Music, Visual Arts, Digital Media, Culture, Performance or Theater. Application Instructions/Job Requirements: Application: A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted and a resume alone will not be accepted in lieu of a complete online application. Skills Assessments: Skills assessment(s) may be required as part of the recruitment process. Virtual Interviews: PARD may conduct virtual interviews. Military/Veteran: An applicant claiming Military/Veteran status must provide a copy of his or her DD-214(s), or valid comparable document, at the time of interview. Physical Requirements: Tasks may involve bending, lifting, walking, carrying or using a force equal to lifting up to ten (10) pounds. Prolonged periods of sitting at a desk and working on a computer. Must be physically and mentally able to communicate, respond and work with participant’s needs and safety issues. Other Information: Multiple Positions: This is a multi-position posting and multiple candidates will be hired from this recruitment. If you are not contacted 10 business days after the recruitment closes, you are not moving forward in the recruitment process and we encourage you to review our other City of Austin recruitments. Posting Guidelines: PARD reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. This posting may be used to fill other vacancies in other divisions/work locations within the City of Austin Parks and Recreation Department. Decisions on assigned selection will be made at the time of hire based on the business needs of the department. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Tobacco and Vape-Free Workplace: PARD work site locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any PARD work site - including construction sites, parking lots, garages or in any personal vehicles located on the premises. Pay Range $20.80 -21.55 per hour Hours Work Location/Schedule: Variable schedule, 20 to 40 hours per week. May be required to work during special events, evenings, weekends & holidays. Work schedule and location is subject to change based on department needs and programs. Job Close Date 06/01/2024 Type of Posting External Department Parks and Recreation Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Technical Location Various City of Austin Recreation Centers Preferred Qualifications Preferred Experience: Experience working with youth in recreational programming; and in implementing/teaching recreational classes and activities. Experience designing, implementing and evaluating outdoor interpretive and/or recreational programming. Preferred Skills: Ability to fluently communicate (reading, writing, speaking) in English and Spanish, or English and another language. Preferred Programming Knowledge: Leading and/or instructing one or more of the following types of recreational programming: Recreational Games and Activities (Indoor or Outdoor) Sports/Athletic Programs Performing & Visual Arts Science/Nature/Environmental Education Outdoor Recreation Arts and Crafts Team Building Therapeutic Recreation, Inclusion and Special Education S.T.E.A.M. - Science, Technology, Engineering, Art and Math. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Safely facilitate and actively supervise participants at all times while engaging in a variety of activities. Assist with teaching program activities to accommodate various ages, abilities, and interests. Regular attendance is essential for this position. Attend all sessions of scheduled staff training. Serve as a role-model, exercising appropriate decision-making boundary setting. Utilize effective behavior management skills, including enforcing policies fairly, consistently, kindly and firmly. Communicate clearly and professionally with, participants, parents, co-workers and supervisor. Work cooperatively with counselors and other staff. Provide customer service. Other duties as assigned. Establish a professional rapport with participants which fosters trust, honesty, and a feeling of safety. Responsibilities - Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of youth programs and activities. Knowledge of safety practices and procedures. Skill in oral and written communication. Skill in problem solving. Skill in handling multiple tasks and prioritizing. Ability to work with children including youth with special needs. Ability to establish and maintain good working relationships with the City and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Activity Specialist position are graduation with a high school diploma or GED. Do you meet the requirements for this position? Yes No * The minimum qualifications for the Activity Leader position are graduation with a high school diploma or GED plus six (6) months experience. Do you meet the requirements for this position? Yes No * Are you interested in the Activity Specialist position, the Activity Leader position or are you interested in either opportunity? Activity Specialist Activity Leader Open to either opportunity * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Which City of Austin Recreation Center(s) would you prefer to work at (select from list below)? Alamo Recreation Center Austin Recreation Center Danny G McBeth Recreation Center Delores Duffie Recreation Center Dittmar Recreation Center Dottie Jordan Recreation Center Dove Springs Recreation Center Givens Recreation Center Gustavo “Gus” L Garcia Recreation Center Hancock Recreation Center Lorraine “Grandma” Camacho Activity Center Metz Recreation Center Montopolis Recreation Center Northwest Recreation Center Oswaldo A.B. Cantu/Pan American Recreation Center Parque Zaragoza Recreation Center Pickfair Community Center South Austin Recreation Center Turner-Roberts Recreation Center Virginia L Brown Recreation Center All * This is a multi-position job posting and you will only be notified if you are selected to move forward in the process. Once the department is no longer hiring for this position, you will receive a notification informing you of such. I acknowledge this statement * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. Optional & Required Documents Required Documents Optional Documents
Mar 07, 2024
Part Time
Minimum Qualifications Minimum Qualifications: This position will be filled at one of the following based on qualifications: Activity Specialist: $20.80 per hour. Education and/or Equivalent Experience: Graduation with a high school diploma or GED . Activity Leader: $21.55 per hour. Education and/or Equivalent Experience: Graduation with a high school diploma or GED , plus six (6) months related experience. Notes to Applicants The City of Austin Parks and Recreation Department ( PARD ) provides, protects and preserves a park system that promotes quality recreational, cultural and outdoor experiences for the Austin community. Working with the City of Austin provides a number of health and welfare benefits, such as medical, paid leave time, a great retirement plan, training opportunities and more! Click HERE for more information. The purpose of this Temporary Activity Specialist or Activity Leader (Summer Camp Counselor) position is to plan course content, and present lessons, demonstrations, and examples on specialized arts and culture topics for all ages in a summer camp setting. Recreation Center locations include*: North Austin Work sites: Gustavo “Gus” L Garcia Recreation Center Hancock Recreation Center Northwest Recreation Center Virginia L Brown Recreation Center Alamo Recreation Center Dottie Jordan Recreation Center Pickfair Community Center Central Austin Work sites: Metz Recreation Center - Rodolfo “Rudy” Mendez Recreation Center Givens Recreation Center Oswaldo A.B. Cantu/Pan American Recreation Center Parque Zaragoza Recreation Center Turner-Roberts Recreation Center Delores Duffie Recreation Center South Austin Work sites: Dittmar Recreation Center Dove Springs Recreation Center - George Morales Dove Springs Recreation Center Montopolis Recreation Center South Austin Recreation Center *Please note your location preference in the supplemental section of your application. Location requests will be honored on an availability basis and the hiring manager will make the final decision on work site location. Additional Details: Instructors must be able to adapt workshops and classes to student age, physical ability, and interests. Additionally, Instructors provide classroom management and monitor indoor and outdoor breaks, assist with checking students in and out of the program, provide feedback and encouragement, and ensure safe and proper use of equipment, materials, and facility. Instructors should enjoy working with youth and sharing their knowledge and love for the arts in a creative and fun environment, and working with diverse populations. Education and Classroom topics include, but are not limited to: Dance, Music, Visual Arts, Digital Media, Culture, Performance or Theater. Application Instructions/Job Requirements: Application: A detailed, complete application is required, and applicants must include on their Employment Record all experience (work and/or volunteer) related to this job posting - up to 10 years or more; this will be used to determine your base compensation. Employment Record dates must include month and year. Verification of employment history dates on resume should match online Employment Application. Statements such as “See Resume” will not be accepted and a resume alone will not be accepted in lieu of a complete online application. Skills Assessments: Skills assessment(s) may be required as part of the recruitment process. Virtual Interviews: PARD may conduct virtual interviews. Military/Veteran: An applicant claiming Military/Veteran status must provide a copy of his or her DD-214(s), or valid comparable document, at the time of interview. Physical Requirements: Tasks may involve bending, lifting, walking, carrying or using a force equal to lifting up to ten (10) pounds. Prolonged periods of sitting at a desk and working on a computer. Must be physically and mentally able to communicate, respond and work with participant’s needs and safety issues. Other Information: Multiple Positions: This is a multi-position posting and multiple candidates will be hired from this recruitment. If you are not contacted 10 business days after the recruitment closes, you are not moving forward in the recruitment process and we encourage you to review our other City of Austin recruitments. Posting Guidelines: PARD reserves the right to close posted positions prior to the advertised close date, based on recruitment strategies and business needs. This posting may be used to fill other vacancies in other divisions/work locations within the City of Austin Parks and Recreation Department. Decisions on assigned selection will be made at the time of hire based on the business needs of the department. Travel: If you are selected for this position, and meet the Driver Safety Standards in the City of Austin Driver Safety Program , you may drive when necessary to multiple locations as part of your regular job duties. Otherwise, you are responsible for getting to and from these locations. Tobacco and Vape-Free Workplace: PARD work site locations are tobacco-free. Use of tobacco products and/or e-cigarettes is not permitted on any PARD work site - including construction sites, parking lots, garages or in any personal vehicles located on the premises. Pay Range $20.80 -21.55 per hour Hours Work Location/Schedule: Variable schedule, 20 to 40 hours per week. May be required to work during special events, evenings, weekends & holidays. Work schedule and location is subject to change based on department needs and programs. Job Close Date 06/01/2024 Type of Posting External Department Parks and Recreation Regular/Temporary Temporary Grant Funded or Pooled Position Not Applicable Category Technical Location Various City of Austin Recreation Centers Preferred Qualifications Preferred Experience: Experience working with youth in recreational programming; and in implementing/teaching recreational classes and activities. Experience designing, implementing and evaluating outdoor interpretive and/or recreational programming. Preferred Skills: Ability to fluently communicate (reading, writing, speaking) in English and Spanish, or English and another language. Preferred Programming Knowledge: Leading and/or instructing one or more of the following types of recreational programming: Recreational Games and Activities (Indoor or Outdoor) Sports/Athletic Programs Performing & Visual Arts Science/Nature/Environmental Education Outdoor Recreation Arts and Crafts Team Building Therapeutic Recreation, Inclusion and Special Education S.T.E.A.M. - Science, Technology, Engineering, Art and Math. Other: Ability to travel to more than one work location. Duties, Functions and Responsibilities Essential duties and functions, pursuant to the Americans with Disabilities Act, may include the following. Other related duties may be assigned. Safely facilitate and actively supervise participants at all times while engaging in a variety of activities. Assist with teaching program activities to accommodate various ages, abilities, and interests. Regular attendance is essential for this position. Attend all sessions of scheduled staff training. Serve as a role-model, exercising appropriate decision-making boundary setting. Utilize effective behavior management skills, including enforcing policies fairly, consistently, kindly and firmly. Communicate clearly and professionally with, participants, parents, co-workers and supervisor. Work cooperatively with counselors and other staff. Provide customer service. Other duties as assigned. Establish a professional rapport with participants which fosters trust, honesty, and a feeling of safety. Responsibilities - Supervision and/or Leadership Exercised: None. Knowledge, Skills and Abilities Must possess required knowledge, skills, abilities and experience and be able to explain and demonstrate, with or without reasonable accommodations, that the essential functions of the job can be performed. Knowledge of youth programs and activities. Knowledge of safety practices and procedures. Skill in oral and written communication. Skill in problem solving. Skill in handling multiple tasks and prioritizing. Ability to work with children including youth with special needs. Ability to establish and maintain good working relationships with the City and the public. Criminal Background Investigation This position has been approved for a Criminal Background Investigation. EEO/ADA City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function, please call (512) 974-3210 or Texas Relay by dialing 7-1-1. The City of Austin will not discriminate against any applicant or employee based on race, creed, color, national origin, sex, gender identity, age, religion, veteran status, disability, or sexual orientation. In addition, the City will not discriminate in employment decisions on the basis of an individual’s AIDS , AIDS Related Complex, or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection, or who associate with individuals who are believed to be at risk. Information For City Employees: If you are an employee within the department, are in good standing and meet both the minimum and preferred qualifications, then you will receive an initial interview. Supplemental Questions Required fields are indicated with an asterisk (*). * The minimum qualifications for the Activity Specialist position are graduation with a high school diploma or GED. Do you meet the requirements for this position? Yes No * The minimum qualifications for the Activity Leader position are graduation with a high school diploma or GED plus six (6) months experience. Do you meet the requirements for this position? Yes No * Are you interested in the Activity Specialist position, the Activity Leader position or are you interested in either opportunity? Activity Specialist Activity Leader Open to either opportunity * Do you have the ability to travel to multiple sites as part of the regular job duties? Yes No * Which City of Austin Recreation Center(s) would you prefer to work at (select from list below)? Alamo Recreation Center Austin Recreation Center Danny G McBeth Recreation Center Delores Duffie Recreation Center Dittmar Recreation Center Dottie Jordan Recreation Center Dove Springs Recreation Center Givens Recreation Center Gustavo “Gus” L Garcia Recreation Center Hancock Recreation Center Lorraine “Grandma” Camacho Activity Center Metz Recreation Center Montopolis Recreation Center Northwest Recreation Center Oswaldo A.B. Cantu/Pan American Recreation Center Parque Zaragoza Recreation Center Pickfair Community Center South Austin Recreation Center Turner-Roberts Recreation Center Virginia L Brown Recreation Center All * This is a multi-position job posting and you will only be notified if you are selected to move forward in the process. Once the department is no longer hiring for this position, you will receive a notification informing you of such. I acknowledge this statement * This position requires a criminal background check. By selecting the following, you are acknowledging that you understand if you are selected as a top candidate for this position, you will need a successful CBI to be hired. I acknowledge and understand this position requires a Criminal Background Check. Optional & Required Documents Required Documents Optional Documents
CITY OF OAKLAND, CA
Oakland, California, United States
The Position The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. Why join the City of Oakland? The City of Oakland is currently recruiting to fill multiple Information Systems Specialist II positions in both the Information Technology Department and the Office of the City Attorney. This is an exciting career opportunity to join the City of Oakland on a dynamic IT team for either Department. The City of Oakland Information Technology Department (ITD) is an exciting, fast-paced environment. Working with technology and innovation, ITD is leading digital transformation throughout the City and offers a supportive, fun, hard-working environment where you can make a difference in the community you serve! The City Attorney’s Office advocates the City's interests in lawsuits filed against or on behalf of the City. It is committed to defending Oakland's progressive policies and initiating legal action when the community's quality of life or economic interests are jeopardized. It also advises the Mayor, City Administration, City Council, City Departments, boards, and commissions. The ideal candidate will possess current and relevant technical experience performing various levels of tech support and troubleshooting in a law firm setting. Having strong customer service in supporting staff with different technical backgrounds is desired. We are looking for someone who: Skillfully works as a customer-oriented, critical thinker: You will be responding to help tickets from City of Oakland employees and need to assess the issue and come to a successful conclusion. Possesses exemplary communication skills: This position requires both written and verbal communication skills for training and technical support. Thrives in high-pressure environments: You will support an environment with constant deadlines and be expected to handle multiple projects. Highly skilled in maintaining meticulous attention to detail: You will be handling help tickets and need to ensure successful resolutions. Demonstrates exceptional proficiency in analytical and research skills: You will be expected to continue growing your knowledge to help handle any technical problems that are reported. Takes the initiative independently and acts as a proactive team member: You will be expected to work on issues individually while also maintaining your place on the team. Acts in a responsible and accountable manner: You may be exposed to personal and confidential material and handle that information appropriately. What you will typically be responsible for: Providing hardware and software troubleshooting support to departmental staff. Writing scripts and automating tasks. Installing and configuring new hardware and software. Providing effective resolutions to reported issues. Creating technical manuals and conducting training sessions to introduce new and existing technology. Read the complete job description by clicking here: Information Systems Specialist II Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland A few reasons you might love this job: You will be working in a fast-paced learning environment. You will learn the complexities of information technology. You will be building and using your technological skillset to fulfill various requirements. You will have the ability to cultivate a strong work-life balance. A few challenges you might face in this job: You will be working with people who have a varying understanding of technical knowledge. You will need to manage your volume of work and be responsible for navigating competing priorities with challenging timelines. You will be responsible for providing effective responses and resolutions. Competencies Required: Critical Thinking : Analytically and logically evaluating information, propositions, and claims Decision Making : Choosing optimal courses of action in a timely manner Reading Comprehension : Understanding and using written information General Physical Ability : Using strength, endurance, flexibility, balance, and coordination Professional & Technical Expertise : Applying technical subject matter to the job Using Technology : Working with electronic hardware and software applications Adaptability : Responding positively to change and modifying behavior as the situation requires Attention to Detail : Focusing on the details of work content, work steps, and final work products Innovative Problem Solving : Identifying and analyzing problems in order to propose new and better ways of doing things Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Oral Communication : Engaging effectively in dialogue Writing : Communicating effectively in writing Customer Focus : Attending to the needs and expectations of customers Teamwork : Collaborating with others to achieve shared goals Minimum Requirements for Application This recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part-time City and Port of Oakland employees who meet the minimum qualifications. The open list will be for all other applicants who meet the minimum qualifications. Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable: Education and Experience: A Bachelor's degree from an accredited college or university in Information Technology, information management, or a related field, and one year of hands-on experience in performing analysis, installation, and support of computer system hardware/software, mobile devices, and networks. Systems Administration experience in an enterprise environment is highly desirable. OR Three (3) years of progressively responsible work experience in performing analysis, installation, and support of computer system hardware/software, mobile devices, and networks. Systems Administration experience in an enterprise environment is highly desirable. License or Certificate / Other RequirementsPossession of a valid California Driver's License. Individuals who are appointed to this position will be required to maintain a valid California Driver's License throughout the tenure of employment OR demonstrate the ability to travel to various locations in a timely manner as required in the performance of duties. F LEXIBLE STAFFING Incumbents in the Information Systems Specialist I classification are eligible to promote to the Information Systems Specialist II classification in accordance with established City policy related to flexible staffing. Desirable Qualifications: Experience with Windows operating systems. Experience with ServiceNow and Active Directory. Experience with a focus on customer service. Experience with the procurement of new equipment and software. Experience with PC and laptop configuration. Experience with Microsoft and Office 365 programs. Microsoft MCP, MCSA or other relevant certification. Knowledge of legal applications such as Imanage and Westlaw. Supplemental Information The Recruitment Process: The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff reviews their experience, education, and training listed on the application against the “minimum qualifications” listed for each position. Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas. Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications. In the final review, candidates may clarify information already provided on their application. No additional work history, education, or certifications will be accepted. Any decisions made during this review process will be final. For this recruitment, all qualified applicants will be invited to take an online multiple-choice test. You’ll have 7 days to complete the test once the link is sent to your email. This is tentatively planned to launch during the week of June 10, 2024. For some recruitments, more than one type of assessment may be used. Depending on the number of candidates who pass the first assessment (multiple-choice test, structured interview, writing exercise, performance exam) you may be asked to complete a secondary assessment before the recruitment is finalized. If a secondary assessment is scheduled, you will be notified by email with specific details. If a secondary assessment is not scheduled, department hiring interviews will occur during this time frame. Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you’re applying to a “restricted” posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. What’s in it for you? Work/Life Balance : 37.5 hour work weeks, and a flexible/hybrid remote schedule 15 paid holidays Vacation - 2 weeks per year minimum with the ability to accrue more depending on public sector years of service Retirement - CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health - The City of Oakland pays for the cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care and other HMO and PPO plans Dental - The City of Oakland pays for Delta Dental full premium for employees and eligible dependents Vision - The City of Oakland pays for VSP full premium for employees and eligible dependents Sick leave - Employees accrue 12 days per year Deferred Compensation - 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Life Insurance, Tuition Reimbursement, Employee Training, & possible Telecommuting. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. Disaster Service Workers All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm. If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Jessica Daubenmire-Chambers at: jdaubenmire-chambers@oaklandca.gov . The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: 5/31/2024 11:59 PM Pacific
May 17, 2024
Full Time
The Position The City of Oakland is an equal opportunity employer that values workforce diversity, inclusion, and equity. Oakland has a long history of activism around issues of justice and equity. Both oppression and this resistance to oppression have shaped the city’s historical roots and the lives of its residents to this day. As public servants in one of the most diverse cities in the nation, we strive to develop employees who understand the harm and impacts of systemic inequity to create lasting, meaningful outcomes for everyone. Oakland strives to establish an environment that embraces the richness of culture, community, and individualism of employees. Why join the City of Oakland? The City of Oakland is currently recruiting to fill multiple Information Systems Specialist II positions in both the Information Technology Department and the Office of the City Attorney. This is an exciting career opportunity to join the City of Oakland on a dynamic IT team for either Department. The City of Oakland Information Technology Department (ITD) is an exciting, fast-paced environment. Working with technology and innovation, ITD is leading digital transformation throughout the City and offers a supportive, fun, hard-working environment where you can make a difference in the community you serve! The City Attorney’s Office advocates the City's interests in lawsuits filed against or on behalf of the City. It is committed to defending Oakland's progressive policies and initiating legal action when the community's quality of life or economic interests are jeopardized. It also advises the Mayor, City Administration, City Council, City Departments, boards, and commissions. The ideal candidate will possess current and relevant technical experience performing various levels of tech support and troubleshooting in a law firm setting. Having strong customer service in supporting staff with different technical backgrounds is desired. We are looking for someone who: Skillfully works as a customer-oriented, critical thinker: You will be responding to help tickets from City of Oakland employees and need to assess the issue and come to a successful conclusion. Possesses exemplary communication skills: This position requires both written and verbal communication skills for training and technical support. Thrives in high-pressure environments: You will support an environment with constant deadlines and be expected to handle multiple projects. Highly skilled in maintaining meticulous attention to detail: You will be handling help tickets and need to ensure successful resolutions. Demonstrates exceptional proficiency in analytical and research skills: You will be expected to continue growing your knowledge to help handle any technical problems that are reported. Takes the initiative independently and acts as a proactive team member: You will be expected to work on issues individually while also maintaining your place on the team. Acts in a responsible and accountable manner: You may be exposed to personal and confidential material and handle that information appropriately. What you will typically be responsible for: Providing hardware and software troubleshooting support to departmental staff. Writing scripts and automating tasks. Installing and configuring new hardware and software. Providing effective resolutions to reported issues. Creating technical manuals and conducting training sessions to introduce new and existing technology. Read the complete job description by clicking here: Information Systems Specialist II Click on the link below to see a video on what it's like to work for the City of Oakland! Working for the City of Oakland A few reasons you might love this job: You will be working in a fast-paced learning environment. You will learn the complexities of information technology. You will be building and using your technological skillset to fulfill various requirements. You will have the ability to cultivate a strong work-life balance. A few challenges you might face in this job: You will be working with people who have a varying understanding of technical knowledge. You will need to manage your volume of work and be responsible for navigating competing priorities with challenging timelines. You will be responsible for providing effective responses and resolutions. Competencies Required: Critical Thinking : Analytically and logically evaluating information, propositions, and claims Decision Making : Choosing optimal courses of action in a timely manner Reading Comprehension : Understanding and using written information General Physical Ability : Using strength, endurance, flexibility, balance, and coordination Professional & Technical Expertise : Applying technical subject matter to the job Using Technology : Working with electronic hardware and software applications Adaptability : Responding positively to change and modifying behavior as the situation requires Attention to Detail : Focusing on the details of work content, work steps, and final work products Innovative Problem Solving : Identifying and analyzing problems in order to propose new and better ways of doing things Professional Integrity & Ethics : Displaying honesty, adherence to principles, and personal accountability Oral Communication : Engaging effectively in dialogue Writing : Communicating effectively in writing Customer Focus : Attending to the needs and expectations of customers Teamwork : Collaborating with others to achieve shared goals Minimum Requirements for Application This recruitment will produce two eligible lists. The restricted list will be for full-time, permanent part-time, or part-time City and Port of Oakland employees who meet the minimum qualifications. The open list will be for all other applicants who meet the minimum qualifications. Any combination of education and experience that is equivalent to the following minimum qualifications is acceptable: Education and Experience: A Bachelor's degree from an accredited college or university in Information Technology, information management, or a related field, and one year of hands-on experience in performing analysis, installation, and support of computer system hardware/software, mobile devices, and networks. Systems Administration experience in an enterprise environment is highly desirable. OR Three (3) years of progressively responsible work experience in performing analysis, installation, and support of computer system hardware/software, mobile devices, and networks. Systems Administration experience in an enterprise environment is highly desirable. License or Certificate / Other RequirementsPossession of a valid California Driver's License. Individuals who are appointed to this position will be required to maintain a valid California Driver's License throughout the tenure of employment OR demonstrate the ability to travel to various locations in a timely manner as required in the performance of duties. F LEXIBLE STAFFING Incumbents in the Information Systems Specialist I classification are eligible to promote to the Information Systems Specialist II classification in accordance with established City policy related to flexible staffing. Desirable Qualifications: Experience with Windows operating systems. Experience with ServiceNow and Active Directory. Experience with a focus on customer service. Experience with the procurement of new equipment and software. Experience with PC and laptop configuration. Experience with Microsoft and Office 365 programs. Microsoft MCP, MCSA or other relevant certification. Knowledge of legal applications such as Imanage and Westlaw. Supplemental Information The Recruitment Process: The City of Oakland works with a Civil Service system. Applicants apply online, and HR staff reviews their experience, education, and training listed on the application against the “minimum qualifications” listed for each position. Candidates who demonstrate that they meet the minimum qualification requirements are then invited to participate in an assessment process (or testing) to measure their knowledge, skills, and abilities in job-related areas. Candidates who do not demonstrate that they meet the minimum qualification requirements will have an opportunity to request a final review. Candidates must request a final review within 5 business days of being notified that they did not meet the minimum qualifications. In the final review, candidates may clarify information already provided on their application. No additional work history, education, or certifications will be accepted. Any decisions made during this review process will be final. For this recruitment, all qualified applicants will be invited to take an online multiple-choice test. You’ll have 7 days to complete the test once the link is sent to your email. This is tentatively planned to launch during the week of June 10, 2024. For some recruitments, more than one type of assessment may be used. Depending on the number of candidates who pass the first assessment (multiple-choice test, structured interview, writing exercise, performance exam) you may be asked to complete a secondary assessment before the recruitment is finalized. If a secondary assessment is scheduled, you will be notified by email with specific details. If a secondary assessment is not scheduled, department hiring interviews will occur during this time frame. Candidates who pass each stage in the process will be placed on an eligible list. Some candidates may receive extra points, for example, if you are a Veteran with an honorable discharge, or if you are a current City of Oakland resident. If you’re applying to a “restricted” posting and you are eligible as a current City employee, you may also receive additional points for your City service. Extra points are only applied to passing scores, so if you do not pass every element of the testing process, you cannot use extra points to pass. The City of Oakland reserves the right to modify the selection process and date of examination as necessary to conform to administrative or business necessity. The information contained in this announcement is subject to change and does not constitute either an expressed or implied contract. What’s in it for you? Work/Life Balance : 37.5 hour work weeks, and a flexible/hybrid remote schedule 15 paid holidays Vacation - 2 weeks per year minimum with the ability to accrue more depending on public sector years of service Retirement - CalPERS (California Public Employees’ Retirement System) with a pension formula of 2.5% @ 55 (for Classic CalPERS members) and 2% @ 62 for new CalPERS members. Classic Employees contribute 8% of pre-tax wages. The City of Oakland does not participate in Social Security Health - The City of Oakland pays for the cost of employee and eligible dependent coverage at the Kaiser rate. Other plans include Anthem, Blue Shield, United Health Care and other HMO and PPO plans Dental - The City of Oakland pays for Delta Dental full premium for employees and eligible dependents Vision - The City of Oakland pays for VSP full premium for employees and eligible dependents Sick leave - Employees accrue 12 days per year Deferred Compensation - 457(b) pre-tax plan and an after-tax ROTH 401(k)plan Other benefits include a Flexible Spending Account, Wellness Program, Employee Assistance Program, Life Insurance, Tuition Reimbursement, Employee Training, & possible Telecommuting. Applicants are required to submit criminal history information upon request after receiving a conditional offer of employment. If the requested information is not furnished in a timely manner, applicants will not qualify for further consideration and will be removed from the eligible list. Disaster Service Workers All employees are designated Disaster Service Workers through state and local law. Employees are required to complete all Disaster Service Worker-related training as assigned and to return to work as ordered in the event of an emergency. How to Apply Apply prior to the closing time of the job announcement and allow at least two to three hours to submit your application if you are a new user of the system. APPLICATIONS ARE ACCEPTED ONLINE ONLY. You may apply and view current openings by visiting our employment opportunities webpage at: http://agency.governmentjobs.com/oaklandca/default.cfm. If you do not have access to a computer, there are computer stations available at any City of Oakland Public Library. There are also workstations at the Human Resources Management Department, 150 Frank H. Ogawa Plaza, 2nd Floor, Oakland, CA 94612. Workstations are available during regular business hours (normally 9:00 a.m. to 5:00 p.m.). Our online application system is provided by NeoGov. If you have problems while applying online, please contact NeoGov's Live Applicant Support at (855) 524-5627 between 6:00 AM and 5:00 PM Pacific Time, Monday - Friday. You may also call the City of Oakland Human Resources Management Department during regular business hours at (510) 238-3112 for information; however, we are unable to provide technical support for the online application system. For recruitment-specific questions, please contact Jessica Daubenmire-Chambers at: jdaubenmire-chambers@oaklandca.gov . The City of Oakland is committed to the wellbeing of its employees and offers comprehensive health and wellness services along with an array of other benefits for most positions. Benefits may include*: • CalPERS Medical • Dental • Vision • Medical Waiver Plan - Cash-In-Lieu • Flexible Spending Accounts • Commuter Benefits • Group & Supplemental Life Insurance • Employee Assistance Program (EAP) • Guaranteed Ride Home (GRH) • Pension Benefits • Deferred Compensation * Specific benefits may vary depending on the assignedspecific bargaining unit. Information regarding most benefits can be reviewed here: Employee Benefits Information Current MOUs may be reviewed here: City of Oakland Labor Agreements Closing Date/Time: 5/31/2024 11:59 PM Pacific
CALIFORNIA DEPARTMENT OF HOUSING AND COMMUNITY DEVELOPMENT
Sacramento, California, United States
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. This is subject to change if HCD's criteria is met. Under general direction of the IT Supervisor II , Information Technology Specialist I (ITS I) provide services under the IT domain of Software Engineering. The incumbent serves as a business analyst and quality assurance tester for enterprise initiatives and projects; must use judgment interpreting and adapting guidelines such as policies, operations manuals, and work directions for application to specific cases or problems. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-431647 Position #(s): 401-111-1402-XXX 401-111-1402-019 Working Title: Enterprise Business Analyst/Tester Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: Multiple Work Location: Sacramento County Telework: In Office Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. If your qualifications are competitive, you will be invited to a formal interview. Resumes, cover letters, or any other documents cannot substitute the SOQ . When completing the SOQ, number your responses , include all relevant experience, education, and training, as applicable, and explain all answers thoroughly. Your SOQ should not exceed two pages, single-spaced, Arial 12-point font and address the following : What Business Analyst experience do you have? Include types of documentation developed. Please explain.What Enterprise Tester experience do you have? Include types of documentation developed. Please explain. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/24/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC-431647 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC-431647 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Please see Statement of Qualifications section Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Quality Assurance Testing Experience Experience using Jira and Katalon automated test tools. Software Development Lifecycle (SDLC) experience. Experience with leading or participating in planning sessions Excellent verbal and written communication skills Business Analysis experience Agile experience Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. Effective July 1, 2024, HCD headquarters will be located at the May Lee State Office Complex (MLSOC), 651 Bannon Street, Sacramento CA 95811. The 17.3-acre site is designed to achieve zero net energy (ZNE) and zero net carbon (ZNC) through the use of State-purchased carbon-free green energy. Amenities will include various dining options, childcare center, fitness center, and much more! For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring (000) - hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . Visit the SOQ Checklist for Candidates for tips on completing a Statement of Qualifications. All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/24/2024
May 11, 2024
Full Time
Job Description and Duties HCD values diversity at all levels of the organization and is committed to fostering an environment in which employees from a variety of backgrounds, cultures, and personal experiences are welcomed and can thrive. HCD believes the diversity of our employees and their unique ideas inspire innovative solutions to further our mission. Join HCD and help us improve the lives of all Californians. Please Note: A Statement of Qualifications must be submitted along with your application in order to be considered for this position. Please see “special requirements” section for statement of qualifications instructions. Per CCR 249.3, this job control may be used to fill subsequent vacancies. Under California Government Code Section 14200, this position is eligible for hybrid telework and may be eligible for full-time remote work in some circumstances and/or time-periods, at the sole discretion of the Department. Telework-eligible applicants must reside in California. Headquarter location will be designated on the selected candidate's primary residence location. This is subject to change if HCD's criteria is met. Under general direction of the IT Supervisor II , Information Technology Specialist I (ITS I) provide services under the IT domain of Software Engineering. The incumbent serves as a business analyst and quality assurance tester for enterprise initiatives and projects; must use judgment interpreting and adapting guidelines such as policies, operations manuals, and work directions for application to specific cases or problems. You will find additional information about the job in the Duty Statement . Minimum Requirements You will find the Minimum Requirements in the Class Specification. INFORMATION TECHNOLOGY SPECIALIST I Additional Documents Job Application Package Checklist Duty Statement Position Details Job Code #: JC-431647 Position #(s): 401-111-1402-XXX 401-111-1402-019 Working Title: Enterprise Business Analyst/Tester Classification: INFORMATION TECHNOLOGY SPECIALIST I $6,139.00 - $8,228.00 A $6,751.00 - $9,048.00 B $7,413.00 - $9,932.00 C # of Positions: Multiple Work Location: Sacramento County Telework: In Office Job Type: Permanent, Full Time Department Information The mission of the Department of Housing and Community Development (HCD) is to promote safe, affordable homes and vibrant, inclusive, sustainable communities for all Californians. To learn more about HCD, please visit us at our website. Department Website: https://www.hcd.ca.gov/ Special Requirements Confidentiality Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission. Employment Application (STD.678) It is a requirement to submit work experience, dates, and hours worked, contact names and phone numbers of supervisors on the state application. Resume’s or other documents cannot substitute a state application. Applicants who fail to submit a completed STD. 678 will not be considered. Statement of Qualifications (SOQ) Interested individuals must submit a Statement of Qualifications (SOQ) in addition to the standard state application (form STD 678). Your SOQ will be considered the first interview for this position. If your qualifications are competitive, you will be invited to a formal interview. Resumes, cover letters, or any other documents cannot substitute the SOQ . When completing the SOQ, number your responses , include all relevant experience, education, and training, as applicable, and explain all answers thoroughly. Your SOQ should not exceed two pages, single-spaced, Arial 12-point font and address the following : What Business Analyst experience do you have? Include types of documentation developed. Please explain.What Enterprise Tester experience do you have? Include types of documentation developed. Please explain. HCD Disclosure Requirements Selected candidates may be subject to rules imposed by a Conflict of Interest Code that apply to HCD employees, which may require filing a Statement of Economic Interest (Form 700). Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 5/24/2024 Who May Apply Individuals who are currently in the classification, eligible for lateral transfer, eligible for reinstatement, have list eligibility, are in the process of obtaining list eligibility, or have SROA and/or Surplus eligibility (please attach your letter, if available). SROA and Surplus candidates are given priority; therefore, individuals with other eligibility may be considered in the event no SROA or Surplus candidates apply. Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s). How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Housing & Community Development Attn: Hiring Unit | JC-431647 P.O. Box 952050 Sacramento , CA 94252-2050 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Housing & Community Development Hiring Unit | JC-431647 2020 W. El Camino Ave. (Lobby) Sacramento , CA 95833 08:00 AM - 05:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. Resume is optional. It may be included, but is not required. Statement of Qualifications - Please see Statement of Qualifications section Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Desirable Qualifications In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate: Quality Assurance Testing Experience Experience using Jira and Katalon automated test tools. Software Development Lifecycle (SDLC) experience. Experience with leading or participating in planning sessions Excellent verbal and written communication skills Business Analysis experience Agile experience Benefits HCD employees are eligible for a number of benefits. Health benefits and leave programs are available for most permanent, full-time employees and some permanent, part-time employees. Benefit eligibility may depend on length of service and may be subject to collective bargaining agreements, which are contracts negotiated between the State of California and employee organizations that define employees' wages, hours, and conditions of employment. Some added benefits HCD offers include: Flexible Work Hours, Telework Opportunities, Health, Dental & Vision Benefits, Paid Sick & Vacation, Retirement, Basic Group Term Life Insurance, Employee Assistance Program, 11 Paid Holidays, 401(k) & 457 plans, Military Leave, Student Loan Forgiveness, Long Term Care, Group Legal Services, and Reimbursement Accounts. Effective July 1, 2024, HCD headquarters will be located at the May Lee State Office Complex (MLSOC), 651 Bannon Street, Sacramento CA 95811. The 17.3-acre site is designed to achieve zero net energy (ZNE) and zero net carbon (ZNC) through the use of State-purchased carbon-free green energy. Amenities will include various dining options, childcare center, fitness center, and much more! For more details about employee benefits, visit the California Department of Human Resources website. Contact Information The Hiring Unit Contact is available to answer questions regarding the position or application process. Department Website: https://www.hcd.ca.gov/ Hiring Unit Contact: Hiring (000) - hiring@hcd.ca.gov Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office. EEO Contact: Medical Management Unit (000) - Medical.Management@hcd.ca.gov California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device. Additional Information Click on the following link to complete a department recruitment survey: Recruitment Survey . To become 'list eligible' for consideration, interested candidates must successfully pass a civil service exam. You may apply and take the exam online at CalCareers . If you're new to the state application process please visit 3 Steps to a State Job . Visit the SOQ Checklist for Candidates for tips on completing a Statement of Qualifications. All information regarding your employment history must be included on the State Employment Application STD. 678. Applications that are submitted blank or with “see resume” in place of duties performed or applications received without the following information for each job entry will be considered incomplete and will not be accepted: "To" and "from" dates (month/day/year) Hours worked per week Private sector job titles Supervisor name and phone number Job duties performed State employees must list the specific departments for which they worked and indicate the specific civil service classification titles held (not working titles). Background Investigation For all hires effective January 1, 2024, HCD will conduct a pre-employment background check on new to HCD and returning to HCD candidates. HCD will consider qualified candidates with a criminal history pursuant to the California Fair Chance Act. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if HCD is concerned about a conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. Find out more about the Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants. Closing Date/Time: 5/24/2024
Cal State University (CSU) San Francisco
1600 Holloway Avenue, San Francisco, CA 94132, USA
Working Title Lead Accounting Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College of Science & Engineering - Dean's Office Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday, from 8:00am - 5:00pm Anticipated Hiring Range $5,310.00 - $6,100.00 Per Month ($63,720.00 - $73,000.00 Annually) Salary is commensurate with experience. Position Summary The College of Science & Engineering (COSE) is one of the largest colleges on campus currently serving over 7,000 majors. We are comprised of six departments, School of Engineering, School of the Environment, several on-site centers, and two off-site centers, with a total population of approximately 170 full-time faculty, 300 lecturers and graduate teaching assistants, 70 staff and 300 student employees. The Lead Accounting Specialist is a key staff member of the college’s Finance Office, reviews and reconciles accounting transactions for the college, and provides regular financial analysis on various college accounts under the supervision of the CoSE Director of Budget & Finance (DBF). The incumbent ensures that financial transactions processed by the college are posted accurately on the university financial reporting system and takes necessary steps should there be any discrepancies between college’s and university’s records. The incumbent works closely with colleagues in Budget office, accounting office, Procurement office and Office of Research and Sponsored Programs on a regular basis. The Lead Accounting Specialist reviews purchase orders and process payments for invoices for the college, and acts as the liaison between COSE, Procurement Office, and our users, ensures the departments and units following through all necessary procedures in equipment purchases and service contracts that support the college’s instructional and research activities on a timely manner. The incumbent handles inquiries from staff and faculty on financial data review, requisition submissions, and supports user-friendly financial record keeping systems for the users/units. Position Information Financial Reconciliation Reconciles and analyzes financial transactions (including, but not limited to: credit cards, purchase orders, reimbursements, payments, travel, miscellaneous payroll expenses such as students/temporary employees) for the college to match with records on the university financial reporting system, and to identify accounting discrepancies, and process any adjusting entries according to the policies and procedures of the CSU guidelines. Prepares and maintains complete financial records for the college and prepares a range of financial data reports for various use in the college. Works closely with DBF and other members of the Finance Office in creating user-friendly fiscal reports for departments and faculty. Payment Request Coordination Coordinates, sets-up and/or oversees requests for payments, including but not limited to invoices, direct payments, fund transfers, honorarium, stipends, requisitions, and purchase orders. Verifies accuracy of information and funding and approves documents for processing and payments. Makes sensible judgments on use of funding and provides guidelines/training to faculty and staff as needed. Serves as the back-up on auditing the credit card monthly reports. Assists and advises departments on account balances, fiscal procedures and training. Assists department staff and others as needed with fiscal related issues. Completes other projects/tasks as assigned, including compiling financial data for ad-hoc projects, assisting with year-end audits, and collaborating with other members of the dean’s office staff on various projects. Minimum Qualifications Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend newer revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Preferred Qualifications Bachelor's degree with a major in accounting, finance, public/business administration, or a closely related field; or equivalent training and administrative work experience. Working knowledge of budget/fiscal policies and procedures; proficiency in using PC operating systems, MS Excel, Word, Outlook, CFS reporting system, Peoplesoft system. Strong analytical skills in reconciling ledgers and monitoring expenditures. Good numerical aptitude and attention to details. Be able to review financial information accurately, collect and analyze data, compile/compose/present reports. Ability to organize and plan work and projects including handling multiple priorities and deadlines. Effective interpersonal and oral/written communication skills; respond accurately and promptly to questions presented. Must be a team player and able work collaboratively and effectively with a diverse faculty/staff across all levels within the organization. 5+ years of technical/administrative work experience involving study/analysis/recommendation of program administration; experience in fund/governmental accounting in networked environment. Knowledge of the CFS and Peoplesoft systems, Financial Data Warehouse, and governmental accounting. Familiarity with business offices and operations as well as accounting and other administrative practices. Ability to learn/interpret/apply a wide variety of policies/procedures; interpret and integrate complex data and information; organize/ plan/complete work and projects related to program/ administrative specialty. Strong analytical skills. Ability to perform preliminary analyses, make independent decisions and exercise sound judgment. Ability to take initiatives and independently plan, organize, coordinate, and perform work in various situations. Ability to learn and adapt to new financial reporting tools as needed. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 02 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 03, 2024
Working Title Lead Accounting Specialist SF State University San Francisco State is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status. Reasonable accommodations will be provided for qualified applicants with disabilities who self-disclose by contacting the Senior Human Resources Manager. Applicants may visit titleix.sfsu.edu for more information on SF State's policy prohibiting discrimination, and how to file an online report using the procedures under Executive Order 1096 Revised. Inquiries can be directed to the campus Title IX Coordinator and Discrimination, Harassment, and Retaliation Administrator by calling (415) 338-2032 or emailing vpsaem@sfsu.edu. San Francisco State is a 100% Smoke/Vapor-Free Campus. Smoking or Vaping of any tobacco/plant-based substance is not permitted on any University properties. The person holding this position may be considered a "mandated reporter" under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. This position may be a "designated position" in the California State University's Conflict of Interest Code. The successful candidate accepting this position may be required to file Conflict of Interest forms subject to the regulations of the Fair Political Practices Commission. Department College of Science & Engineering - Dean's Office Appointment Type This is a one-year probationary position. Time Base Full-Time (1.0 FTE) Work Schedule Monday through Friday, from 8:00am - 5:00pm Anticipated Hiring Range $5,310.00 - $6,100.00 Per Month ($63,720.00 - $73,000.00 Annually) Salary is commensurate with experience. Position Summary The College of Science & Engineering (COSE) is one of the largest colleges on campus currently serving over 7,000 majors. We are comprised of six departments, School of Engineering, School of the Environment, several on-site centers, and two off-site centers, with a total population of approximately 170 full-time faculty, 300 lecturers and graduate teaching assistants, 70 staff and 300 student employees. The Lead Accounting Specialist is a key staff member of the college’s Finance Office, reviews and reconciles accounting transactions for the college, and provides regular financial analysis on various college accounts under the supervision of the CoSE Director of Budget & Finance (DBF). The incumbent ensures that financial transactions processed by the college are posted accurately on the university financial reporting system and takes necessary steps should there be any discrepancies between college’s and university’s records. The incumbent works closely with colleagues in Budget office, accounting office, Procurement office and Office of Research and Sponsored Programs on a regular basis. The Lead Accounting Specialist reviews purchase orders and process payments for invoices for the college, and acts as the liaison between COSE, Procurement Office, and our users, ensures the departments and units following through all necessary procedures in equipment purchases and service contracts that support the college’s instructional and research activities on a timely manner. The incumbent handles inquiries from staff and faculty on financial data review, requisition submissions, and supports user-friendly financial record keeping systems for the users/units. Position Information Financial Reconciliation Reconciles and analyzes financial transactions (including, but not limited to: credit cards, purchase orders, reimbursements, payments, travel, miscellaneous payroll expenses such as students/temporary employees) for the college to match with records on the university financial reporting system, and to identify accounting discrepancies, and process any adjusting entries according to the policies and procedures of the CSU guidelines. Prepares and maintains complete financial records for the college and prepares a range of financial data reports for various use in the college. Works closely with DBF and other members of the Finance Office in creating user-friendly fiscal reports for departments and faculty. Payment Request Coordination Coordinates, sets-up and/or oversees requests for payments, including but not limited to invoices, direct payments, fund transfers, honorarium, stipends, requisitions, and purchase orders. Verifies accuracy of information and funding and approves documents for processing and payments. Makes sensible judgments on use of funding and provides guidelines/training to faculty and staff as needed. Serves as the back-up on auditing the credit card monthly reports. Assists and advises departments on account balances, fiscal procedures and training. Assists department staff and others as needed with fiscal related issues. Completes other projects/tasks as assigned, including compiling financial data for ad-hoc projects, assisting with year-end audits, and collaborating with other members of the dean’s office staff on various projects. Minimum Qualifications Bachelor's degree and/or equivalent training and administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Thorough knowledge of and ability to apply extensive expertise to complex programs and/or administrative specialties, including pertinent laws and regulations. Demonstrated expertise in and advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Expertise in administrative survey techniques, operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend newer revised policies. Ability to understand problems from a broad, interactive perspective and discern applicable underlying principles to conceive of and develop strategic solutions. Ability to work with representatives from public and private entities and handle potentially sensitive situations. Demonstrated consultative skills in working with internal and external constituent groups. Ability to effectively present ideas and concepts in written or presentation format and use consultative and facilitation skills to gain consensus. Preferred Qualifications Bachelor's degree with a major in accounting, finance, public/business administration, or a closely related field; or equivalent training and administrative work experience. Working knowledge of budget/fiscal policies and procedures; proficiency in using PC operating systems, MS Excel, Word, Outlook, CFS reporting system, Peoplesoft system. Strong analytical skills in reconciling ledgers and monitoring expenditures. Good numerical aptitude and attention to details. Be able to review financial information accurately, collect and analyze data, compile/compose/present reports. Ability to organize and plan work and projects including handling multiple priorities and deadlines. Effective interpersonal and oral/written communication skills; respond accurately and promptly to questions presented. Must be a team player and able work collaboratively and effectively with a diverse faculty/staff across all levels within the organization. 5+ years of technical/administrative work experience involving study/analysis/recommendation of program administration; experience in fund/governmental accounting in networked environment. Knowledge of the CFS and Peoplesoft systems, Financial Data Warehouse, and governmental accounting. Familiarity with business offices and operations as well as accounting and other administrative practices. Ability to learn/interpret/apply a wide variety of policies/procedures; interpret and integrate complex data and information; organize/ plan/complete work and projects related to program/ administrative specialty. Strong analytical skills. Ability to perform preliminary analyses, make independent decisions and exercise sound judgment. Ability to take initiatives and independently plan, organize, coordinate, and perform work in various situations. Ability to learn and adapt to new financial reporting tools as needed. Pre-Employment Requirements This position requires the successful completion of a background check. Eligibility to Work Applicants must be able to provide proof of US Citizenship or authorization to work in the United States, within three business days from their date of hire. Benefits Threaded through our Total Compensation package is a commitment to Bridging Life's Transitions. SF State is committed to providing our employees with a comprehensive program that rewards efforts that are appreciated by your colleagues, students and the customers we serve. We offer a competitive compensation package that includes Medical, Dental, Vision, Pension, 401k, Healthcare Savings Account, Life Insurance, Disability Insurance, Vacation and Sick Leave as well as State Holidays and a dynamic Fee Waiver program, all geared towards the University's commitment to attract, motivate and retain our employee. CSUEU Position (For CSUEU Positions Only) Eligible and qualified on-campus applicants, currently in bargaining units 2, 5, 7, and 9 are given hiring preference. Additional Information SF STATE IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (i.e. H1-B VISAS). Thank you for your interest in employment with California State University (CSU). CSU is a state entity whose business operations reside within the State of California. Because of this, CSU prohibits hiring employees to perform CSU-related work outside of California with very limited exception. While this position may be eligible for occasional telework, all work is expected to be performed in the state of California, and this position is assigned to on-campus operations. CSU strongly encourages faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption from doing so. Any candidates advanced in a currently open search process are encouraged to comply with this requirement. The systemwide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to hrwww@sfsu.edu. The Human Resources office is open Mondays through Fridays from 8 a.m. to 5 p.m., and can be reached at (415) 338-1872. Please note that this position, position requirements, application deadline and/or any other component of this position is subject to change or cancellation at any time. Advertised: May 02 2024 Pacific Daylight Time Applications close: Closing Date/Time:
Cal State University (CSU) San Jose
1 Washington Street, San Jose, CA 95192, USA
Job Summary Reporting to the Senior Director of University Housing performs duties under the general supervision and takes work lead direction from the Assistant Director for Residential Accounts and Financial Services works independently to maintain administrative and financial aspects of resident accounts, including resident advising on licensing, and financial matters related to housing debts and other SJSU debts when applicable. The incumbent oversees resident licensing process, which includes resident applications and communication, along with cancellations, frosh live-on requirement exemption process, maintaining resident files, building out business operation processes in Portal X, and database set up for new processes. Key Responsibilities Updates application portal annually and as needed, editing pages, and functions and ensures all process rules in StarRez database are correct as determined appropriately to adhere to current business practices for Academic Year, Spring, Summer and Returning Resident application periods. Creates testing environments in Portal X and performs tests for new processes to ensure application function is operating correctly. Creates data subscriptions in Web database in order to automate and streamline specific steps in a department process. Responsible for the application process, including annual updates to the portal, portal edits and integration with CASHNet, MarketPlace, and PeopleSoft. Responsible for creating and implementing new modules, custom fields, emails for new business operation practices and ensures new processes are operating correctly. Updates and maintains the mail merge process and/or auto emails for applications. Includes parent/guardian signature proxy module and auto emails for the Returning Resident process. Develops reports and audits for the StarRez database to ensure accuracy of data. Performs accounting functions pertaining to the StarRez and People Soft (CMS) systems including establishing and overseeing complex billing entries and accounts receivable records and revenue accounts. Oversees Cashiering satellite operations in University Housing Services Ensures the reporting of cash payments over $10,000 is submitted to IRS via appropriate documentation and send notification to resident advising of IRS report. Imports international wire transfers and post payments in CASHNet to be applied to student accounts. Coordinates all aspects of the department resident files for approximately 5,000 current residents and approximately 5,000 former residents. Including creating new file folders for new residents, maintaining files for former residents sent to collection agencies or write-off accounts for Do Not Purge process, ensuring all paperwork is filed. Performs regular audits between CASHNet and StarRez, making updates as necessary. Conducts periodic audits of accounts of automated accounting systems. Oversees charge processing for Conference Housing programs. Responsible for the performance of the work of others while at the same time participating in the work itself. Conducts performance evaluations of employees as designated by the appropriate administrator. Oversees and provides lead direction to student assistants. Knowledge, Skills & Abilities Knowledge of public administration principles, practices and methods. Ability to apply this knowledge to complex programs and/or administrative specialties, including pertinent laws and regulations. Advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Ability to multi-task to support the “One Stop Shop” model of Higher Education Customer Service and coordinate deadlines. Ability to understand, interpret, and apply policies and regulations in specific situations to analyze and solve organizational and operating problems related to student and residential community housing needs. Thorough knowledge of word processing, spreadsheet, and database software. Excellent written and oral communication skills. Ability to handle a high degree of customer contact surrounding potentially emotional/controversial issues and deal with conflict while maintaining a sense of perspective. Ability to maintain confidentiality and appropriately handle sensitive communications for students, staff, and external agencies. Knowledge in operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to work with database systems to pull fields or records for reporting or transferring data to other databases. Ability to compose and appropriately format correspondence and business reports using appropriate English grammar, punctuation and spelling. Ability to exercise appropriate judgment and perform duties and responsibilities in the absence of close supervision. Knowledge of computer applications: MS Word, Excel, Access, PowerPoint, and Internet tools. Thorough knowledge of office systems and ability to use broader range of technology, systems, and packages. Required Qualifications Bachelor’s Degree and/or equivalent training. Four years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications Master’s Degree in Business Administration, Finance, Education or a related field. Five years of progressive experience working with financial operations. Experience with licensing, contracting or leasing. Experience working with a residential management database system. Experience building business operations process in database system. Experience with cashiering services. Supervision experience. Customer Service experience. Experience working in an educational setting. Compensation Classification: Administrative Analyst/Specialist - Exempt II Anticipated Hiring Range: $6,431/month - $6,825/month CSU Salary Range: $5,273/month - $9,537/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: May 1, 2024 through May 15, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: May 01 2024 Pacific Daylight Time Applications close: Closing Date/Time:
May 02, 2024
Job Summary Reporting to the Senior Director of University Housing performs duties under the general supervision and takes work lead direction from the Assistant Director for Residential Accounts and Financial Services works independently to maintain administrative and financial aspects of resident accounts, including resident advising on licensing, and financial matters related to housing debts and other SJSU debts when applicable. The incumbent oversees resident licensing process, which includes resident applications and communication, along with cancellations, frosh live-on requirement exemption process, maintaining resident files, building out business operation processes in Portal X, and database set up for new processes. Key Responsibilities Updates application portal annually and as needed, editing pages, and functions and ensures all process rules in StarRez database are correct as determined appropriately to adhere to current business practices for Academic Year, Spring, Summer and Returning Resident application periods. Creates testing environments in Portal X and performs tests for new processes to ensure application function is operating correctly. Creates data subscriptions in Web database in order to automate and streamline specific steps in a department process. Responsible for the application process, including annual updates to the portal, portal edits and integration with CASHNet, MarketPlace, and PeopleSoft. Responsible for creating and implementing new modules, custom fields, emails for new business operation practices and ensures new processes are operating correctly. Updates and maintains the mail merge process and/or auto emails for applications. Includes parent/guardian signature proxy module and auto emails for the Returning Resident process. Develops reports and audits for the StarRez database to ensure accuracy of data. Performs accounting functions pertaining to the StarRez and People Soft (CMS) systems including establishing and overseeing complex billing entries and accounts receivable records and revenue accounts. Oversees Cashiering satellite operations in University Housing Services Ensures the reporting of cash payments over $10,000 is submitted to IRS via appropriate documentation and send notification to resident advising of IRS report. Imports international wire transfers and post payments in CASHNet to be applied to student accounts. Coordinates all aspects of the department resident files for approximately 5,000 current residents and approximately 5,000 former residents. Including creating new file folders for new residents, maintaining files for former residents sent to collection agencies or write-off accounts for Do Not Purge process, ensuring all paperwork is filed. Performs regular audits between CASHNet and StarRez, making updates as necessary. Conducts periodic audits of accounts of automated accounting systems. Oversees charge processing for Conference Housing programs. Responsible for the performance of the work of others while at the same time participating in the work itself. Conducts performance evaluations of employees as designated by the appropriate administrator. Oversees and provides lead direction to student assistants. Knowledge, Skills & Abilities Knowledge of public administration principles, practices and methods. Ability to apply this knowledge to complex programs and/or administrative specialties, including pertinent laws and regulations. Advanced knowledge of the principles, problems, and methods of public and business administration and operational and fiscal management. Ability to multi-task to support the “One Stop Shop” model of Higher Education Customer Service and coordinate deadlines. Ability to understand, interpret, and apply policies and regulations in specific situations to analyze and solve organizational and operating problems related to student and residential community housing needs. Thorough knowledge of word processing, spreadsheet, and database software. Excellent written and oral communication skills. Ability to handle a high degree of customer contact surrounding potentially emotional/controversial issues and deal with conflict while maintaining a sense of perspective. Ability to maintain confidentiality and appropriately handle sensitive communications for students, staff, and external agencies. Knowledge in operations and systems analysis, statistical and research methods, and the ability to interpret and evaluate results to develop sound conclusions and recommend new or revised policies. Ability to work with database systems to pull fields or records for reporting or transferring data to other databases. Ability to compose and appropriately format correspondence and business reports using appropriate English grammar, punctuation and spelling. Ability to exercise appropriate judgment and perform duties and responsibilities in the absence of close supervision. Knowledge of computer applications: MS Word, Excel, Access, PowerPoint, and Internet tools. Thorough knowledge of office systems and ability to use broader range of technology, systems, and packages. Required Qualifications Bachelor’s Degree and/or equivalent training. Four years of administrative work experience involving study, analysis, and/or evaluation leading to the development or improvement of administrative policies, procedures, practices, or programs. Preferred Qualifications Master’s Degree in Business Administration, Finance, Education or a related field. Five years of progressive experience working with financial operations. Experience with licensing, contracting or leasing. Experience working with a residential management database system. Experience building business operations process in database system. Experience with cashiering services. Supervision experience. Customer Service experience. Experience working in an educational setting. Compensation Classification: Administrative Analyst/Specialist - Exempt II Anticipated Hiring Range: $6,431/month - $6,825/month CSU Salary Range: $5,273/month - $9,537/month San José State University offers employees a comprehensive benefits package typically worth 30-35% of your base salary. For more information on programs available, please see the Employee Benefits Summary . Application Procedure Click Apply Now to complete the SJSU Online Employment Application and attach the following documents: Resume Letter of Interest All applicants must apply within the specified application period: May 1, 2024 through May 15, 2024 . This position is open until filled; however, applications received after screening has begun will be considered at the discretion of the university. Contact Information University Personnel jobs@sjsu.edu 408-924-2252 CSU Vaccination Policy The CSU strongly recommends that all individuals who access any in-person program or activity (on- or off-campus) operated or controlled by the University follow COVID-19 vaccine recommendations adopted by the U.S. Centers for Disease Control and Prevention (CDC) and the California Department of Public Health (CDPH) applicable to their age, medical condition, and other relevant indications and comply with other safety measures established by each campus. The system wide policy can be found at https://calstate.policystat.com/policy/9779821/latest/ and questions may be sent to jobs@sjsu.edu . Additional Information Satisfactory completion of a background check (including a criminal records check) is required for employment. SJSU will issue a contingent offer of employment to the selected candidate, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was offered the position on a contingent basis. The standard background check includes: criminal check, employment and education verification. Depending on the position, a motor vehicle and/or credit check may be required. All background checks are conducted through the university's third party vendor, Accurate Background. Some positions may also require fingerprinting. SJSU will pay all costs associated with this procedure. Evidence of required degree(s) or certification(s) will be required at time of hire. SJSU IS NOT A SPONSORING AGENCY FOR STAFF OR MANAGEMENT POSITIONS. (e.g. H1-B VISAS) All San José State University employees are considered mandated reporters under the California Child Abuse and Neglect Reporting Act and are required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment. Incumbent is also required to promptly report any knowledge of a possible Title IX related incident to the Title IX Office or report any discrimination, harassment, and/or retaliation to the Office of Equal Opportunity. Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act and Campus Housing Fire Safety Notification: Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the Annual Security Report (ASR) is also now available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Security-Report.pdf. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and Sexual Assault prevention information, and information about drug and alcohol prevention programming. The ASR also contains statistics of Clery crimes for San José State University locations for the three most recent calendar years. A paper copy of the ASR is available upon request by contacting the Office of the Clery Director by phone at 408-924-1501 or by email at clerycompliance@sjsu.edu . Pursuant to the Higher Education Opportunity Act, the Annual Fire Safety Report (AFSR) is also available for viewing at https://www.sjsu.edu/clery/docs/SJSU-Annual-Fire-Safety-Report.pdf . The purpose of this report is to disclose statistics for fires that occurred within SJSU on-campus housing facilities for the three most recent calendar years, and to distribute fire safety policies and procedures intended to promote safety on Campus. A paper copy of the AFSR is available upon request by contacting the Housing Office by phone at 408-795-5600 or by email at uhs-frontdesk@sjsu.edu . Campus Security Authority - In accordance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act) and CSU systemwide policy, this position is subject to ongoing review for designation as a Campus Security Authority. Individuals that are designated as Campus Security Authorities are required to immediately report Clery incidents to the institution and complete Clery Act training as determined by the university Clery Director. Equal Employment Statement San José State University (SJSU) is an Equal Opportunity/Affirmative Action employer committed to nondiscrimination on the basis of age, ancestry, citizenship status, color, creed, disability, ethnicity, gender, genetic information, marital status, medical condition, national origin, race, religion or lack thereof, sex, sexual orientation, transgender, or protected veteran status consistent with applicable federal and state laws. This policy applies to all SJSU students, faculty and staff programs and activities. Title IX of the Education Amendments of 1972, and certain other federal and state laws, prohibit discrimination on the basis of sex in all education programs and activities operated by the university (both on and off campus). Advertised: May 01 2024 Pacific Daylight Time Applications close: Closing Date/Time: