Customer Service Representative

  • LAWA Business & Jobs Resource Center
  • Los Angeles, California
  • Nov 08, 2019
Full Time Customer Service

Job Description

We Service Private Jets! Training Provided! Are you interested in the aviation industry; and do you have experience or interest with customer service? Are you a student seeking a job to compliment your schedule, or starting a career in aviation? As a Customer Service Representative, you will work in a team environment, working with flight crews and passengers. We invite you to become a member of the worldwide Signature Flight Support team.Expectations: Delivering a proactive, personalized service experience to Private and Corporate Aviation clientele. Arranging services including hotel, catering, and ground transportation. Coordinating aircraft services, such as fuel and hangar storage. Effectively communicating via air-to-ground radio and ground-to-ground radio, in addition to other forms of communication. Educating customers on available services, promotions and programs. Processing customer invoices. Answering customer questions and resolving issues as necessary. Qualifications: We are looking for team members with a High School Diploma or General Education Degree (GED). Excellent interpersonal, verbal, and written communication skills. Proficient computer skills. Must possess a valid state Driver's License. Previous customer service experience preferred. Previous FBO experience a plus. An Equal Opportunity Employer M/F/Disability/Vet
Date posted: 11/30/2019